Remote support specialist jobs in Margate, FL

Full-time Ft. Lauderdale, FL Responsibilities You will proactively design, develop and code solutions in according to development best practices and current development technologies Enhance, optimize and expand current installations to meet new business challenges Systems documentation and knowledge base management for support efficiencies Provide T24 BAU Support to the Business Teams. Monitor Ticketing Systems and proactively resolves any reported issues. Ability to work and co-ordinate with other Teams and Vendors. Release Management support, deploying T24 packages to Test and Production environments. Qualifications Required IT skills Bachelor's degree in Computer Science, Information Technology, or related field At least 2 years' experience in IT Development and/or Support. Familiarity with Python programming Understanding of cloud computing concepts, preferably AWS Knowledge of version control systems (e.g., Git) Strong problem-solving skills and eagerness to learn Good communication skills and ability to work in a team environment Good working knowledge of UNIX/LINUX OS and Oracle Database. Beneficial IT skills Experience working with T24 Core Banking Application. Basic understanding of financial services or banking industry concepts Familiarity with Agile development methodologies Experience in some of the following technologies would be beneficial: Java, MQ, and JBOSS Personal skills We are looking for ambitious individuals that are keen to develop their technical skills in a dynamic environment Strong interpersonal communication skills and the ability to deal effectively in a team environment The candidate must be able to present diagnostic, troubleshooting steps and conclusions to a varied audience Someone proactive, that can work autonomously and take ownership of their tasks. Collaborate with other developers in the construction of software - strong ability to partner with and team with colleagues Provide mentoring and guidance to junior team members

Responsible for loan monitoring including all internal and external reporting requirements, company/borrower information and all relevant events. Responsible for supporting responses/ resolutions for internal and external customers and aiding the overall departmental workflow. Responsible for the maintenance of the Loan Portfolio documentation and for providing support to the SAG/ Credit departments as detailed below. Responsible for SAG/REO monitoring and handling. Essential Responsibilities: Coordinates with both internal and external parties as it relates to portfolio management process. Provide weekly overview of Portfolio and preparation of reports not limited to monitoring portfolio for past dues, potential non-performing loans, delinquent borrowers; follow on past due covenants related to technical exceptions and annual reviews. Request and follow-up on pending and missing documents, legal and other documentations supporting credit assets. Assist with preparation of CAMs and Spreads using Ncino system. Acquire working knowledge of credit analysis/underwriting Act as a liaison between Portfolio management/Credit administration and internal support department and clients. Special assets assistance - Interact with investors, brokers, loan offices, and attorneys with the sale distressed assets and portfolio not limited to providing loan document information, monitoring sales and the closings, process and keep track of deficiency judgements' generation of defaults letters, manage assigned portfolio of non-performing assets in conjunction with the assigned attorney; attend meditations and/or depositions. Coordinate with First Bank Florida attorney in negotiating; Preparing and reviewing Stipulation/Forbearance Agreements; manage all incoming bank REOs. Update reports: SAG Status update report and ensures update in Premier Collection, REO status inventory report, Portfolio Management report, and deficiency report. Prepare Datamart validation and certification as well as TDR reporting. Assist with review of modification of cases (Hardship and Non-hardship), generate loss mitigation letters Assists with follow-up with various action plans that transpire from the regulatory, audit and/or loan review examinations. Backup for the review and maintenance of the Credit reports, New Money Approved/Closed & funded, Commercial & Consumer-Residential or other as requested Backup for CRA monthly report submission. May serve as back up for ordering of residential appraisals and update of log. Support for Commercial Appraisal/ Appraisal review tracking. Assist with loan processing as needed. Support special Project and/ or audits as needed Other Responsibilities: Perform/ Assist with Check request, payment of invoices and GL reconciliations Process deficiency payments Review the monthly covenant report for accuracies, changes and updates, Review ONBASE system file upload accuracy. Independent Judgement: Exercises a moderate degree of discretion and judgment. Works within assigned parameters always consulting supervisor on variances or situations where decision making is required. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Impact of Errors: The impact of errors of this position could affect essential activities of administrative, operational or business nature that have a considerable economic impact. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to standard walk. May be requiredto lift and move boxes or packagesnot exceeding 10 pounds in weight. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees in this job work in an office environment with a comfortable room temperature, good lighting, and quiet conditions. May be exposed to external elements when visiting other bank premises, government agencies, etc., as needed. Competencies: The competencies detailed below are the behaviors to be exhibited by the incumbent while performing his/her duties as relates to our corporate values, culture and philosophy. Strong analytical and problem-solving skills Well-developed written communication and verbal presentation skills. Able to handles stress, flexible working hours. Attention to details. Good communication skills Customer service oriented Minimum Requirements Bachelors in Business, finance or related field or relevant experience. Minimum of 3-5 years of experience working in a financial institution setting with knowledge of the loan documentation, financial information and or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job is required. Microsoft Office proficient (Word,Excel, PowerPoint). CustomerService oriented. Availableto work overtime, when required. Ability to manage multiple priorities, organize daily tasks and meet deadline sin a high-volume environment. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not indented to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Priderock Capital Management, LLC, is seeking a Help Desk Software Support Lead associate. This position will support multifamily residential and student housing properties across the US and is ideal for someone with prior property management/leasing experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide training and assistance to on-site property management teams in Yardi, and other 3rd party software solutions. Set up new properties in Yardi and assist in training new staff in software functions. Provide excellent customer support to property management teams in responding to help desk tickets. Knowledgeable in using Yardi Client Central case system. Provide internal support to departments, including accounts payable, accounts receivable, marketing, asset management and property accounting. Research, procure and initiate associated license needed for software systems to include: Bluemoon NAA Local Apartment Association Utility conversions of RealPage and Conservative Implementations and integration of 3rd party software Use training and documentation as appropriate to include testing software, data and report editing. Proficient in Excel, Word, CSV, and database relationships. Other related duties and assignments as required. QUALIFICATIONS Prior Multi-Family Residential Property Management experience required. Prior experience with Yardi Voyager 7s in a Helpdesk environment required. Prior experience with CRM and Rent Cafe Ability to work in a fast-paced environment, with the ability to multi-task and meet deadlines. Strong ability to work under pressure and independently. Must be team-oriented and problem solver with strong work ethic. Strong communication skills, both verbal and written, are essential. Strong attention to detail and analytical skills a must The ability to review work for quality and completeness will be a key to success. Ability to collaborate with internal and external teams. Analytical and troubleshooting skills. Meet deadlines and prioritize work requirements. Meet deadlines and prioritize work requirements

SCOPE AND ORGANIZATIONAL IMPACT Our Construction Technologies Specialist position works to standardize field workflows and drives adoption of construction management platforms across projects. They bring deep knowledge of construction management processes from project setup through document control, RFIs and submittals, quality and safety routines, schedule handoffs, change management, and closeout. Working closely with Operations, the Lead Specialist position translates jobsite realities into clear, scalable practices, coordinates rollouts and training, and keeps feedback loops open so standards stay practical. They mentor others, support change in the field, and ensure technology use strengthens safety, quality, schedule, and cost outcomes. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Define and maintain SOPs, checklists, and standardized workflows that work on jobsites Lead end-to-end implementation efforts for new or changed workflows, including planning, site readiness, pilot design, cutover playbooks, and go-live support Travel to project sites to observe current processes, coach teams, capture pain points, and share best practices Run change impact reviews with Operations and Shared Services and align roles and responsibilities across teams Plan and deliver training and communications for new or changed workflows Partner with team members to shape configurations, forms, logs, dashboards, and reports that match operational needs Track adoption and data quality with straightforward KPIs; drive corrective actions with project leadership and report results Surface system limitations and translate field needs into clear vendor enhancement requests and help influence product roadmaps Coordinate with vendors on release timing, feature fit, and known issues; validate fixes and communicate impacts to project teams Lead cross-functional working sessions to resolve cross-project process issues and improve handoffs Support evaluations and pilots of new tools and features with clear goals, test scripts, and success criteria; recommend go/no-go Act as an escalation point for process questions and adoption blockers; route technical issues to the right teams and follow through to closure Mentor team members and project champions to build onsite capability and sustain standards over time Perform other duties as assigned EDUCATION AND WORK EXPERIENCE Minimum bachelor's degree in the field of Construction Management, Engineering, Business or a related field (or equivalent experience) 6+ years in construction operations with strong project team exposure Demonstrated experience with construction management platforms (e.g., Procore) Proven experience with prevalent ERP platforms (e.g. CMiC, Oracle, Sage 300) is a plus Expertise with field workflows, including document management, RFIs, submittals, quality, safety, and scheduling Demonstrated experience with cost control processes related to construction, such as management of contracts, budgets, change orders, etc. Proven record of creating SOPs, running trainings, and leading adoption across multiple implementation initiatives Strong interpersonal and coaching skills; experience managing cross-functional stakeholders Proven ability to translate business and user needs into scalable, platform-based solutions Ability to lead change management efforts and facilitate field adoption of new technologies Excellent written and verbal communication skills, with the ability to train and influence diverse project teams Problem-solving skills and an innovative mindset for improving business processes and technology utilization Bilingual (English/Spanish) preferred

Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth! RESPONSIBILITIES: Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements. Help to service and maintenance audio-visual equipment as needed. Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal. Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements. Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool. Fully document all service management incidents and requests in ServiceNow ITSM Suite Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions. Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level. Assist in the mentoring and training of all TSA II team members. Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions. Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed. Act as the primary escalation point for vendor and operations team communications during individual market center system outages. Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment. This is a 6-month contract-to-hire position in Deerfield Beach. Enjoy an onsite work environment. REQUIRED SKILLS: 8+ years of help desk support experience High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology Exposure to ITIL foundational structures Warehouse experience PREFERRED SKILLS: Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE) Bachelor's degree Must be authorized to work in the US. Sponsorships are not available.

Day-to-day: Insight Global is seeking a Technical Support Specialist for a start-up, digital content studio client of ours. They intersect storytelling and technology, creating cutting-edge films, animations, and video games. They are passionate, creative, and driven by innovation. As they scale, they are looking for a Technical Support Specialist who thrives in dynamic environments and is excited to support their creative operations. This position will be on site five days a week in Miami Beach, FL. You will be the go-to expert for IT support across our team. You'll ensure our systems run smoothly, troubleshoot issues, and empower our creatives to focus on what they do best. This role is ideal for someone who enjoys autonomy, problem-solving, and working in a fast-paced, creative environment. Key Responsibilities Provide hands-on technical support for Mac desktops and laptops. Troubleshoot and resolve issues related to Google Workspace (Drive, Gmail, Docs, Sheets, etc.). Manage user accounts, permissions, and system configurations. Maintain and support hardware, software, and network systems. Document technical processes and create user-friendly guides. Collaborate with cross-functional teams to identify and resolve IT challenges. Proactively monitor systems and suggest improvements.

Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision. We encourage you to view and apply directly at edfed.org/careers Duties & Responsibilities: Perform the duties and responsibilities of the IT Support Specialist II. Deploy computer images, applications, and updates to all workstations. Assist in the administration of network devices, VLANS, and configurations. Troubleshoot advanced issues with Windows PCs and internet connections. Mentor lower-level Helpdesk/IT technicians. Work on assigned projects. Skills: Creating and administering Group Policy Objects Experience in the Microsoft 365 ecosystem Experience in enterprise-level imaging processes (preparing computers for imaging and deployment) Experience with hardware inventory management systems Mobile Device Management Requirements: Associate's degree or equivalent combination 5 years of related work experience Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned. The following are some benefits offered to employees: Paid Holiday Paid Birthday Paid Sick and Personal Days Paid Vacation Retirement/401K with matching contributions Medical, Dental and Vision Insurance Life Insurance and Long Term Disability Tuition reimbursement for Undergraduate and Graduate courses Various Incentive Programs Career opportunities About Us: As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

JOB SUMMARY: Provide technical and administrative support for the deployment team. Test and specifications of new technology, installation of new software, monitoring deployment methodologies and administering and monitoring the deployment queue for shoreside support. DUTIES & RESPONSIBILITIES: Monitor deployment queue and update priorities as needed. Develop and maintain processes that can help streamline the department and improve efficiency. Review, analyze and streamline both administrative and technical processes. Assist with analyzing and resolving any issues of computers not receiving the monthly critical patches in order to make sure all computers are within compliance meeting SOX standards and procedures as well as IT Security boundaries. Create and use Service Now reports to help monitor the department queues. Work with vendor support contacts to resolve technical problems with desktop computing equipment and software and develop mitigation techniques to apply resolutions when found. Provide 24/7 support to team members from various time zones and work sites, as necessary. Continuously evaluate technology to recommend and implement technology upgrades inclusive of hardware (CPU, memory, hard drive, network card, etc) and operating system to adjust to the changing needs of the user community. Develop testing schema to validate new technology choices and deployment scenarios. Work with numerous computer platforms in a multi-layered client server environment. Support Apple (MAC) and MS Windows OS, hardware and software applications specific to enterprise applications. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Associate's Degree FIELD(S) OF STUDY: Computer Science or Management Information Systems EXPERIENCE: Minimum 2 years of experience troubleshooting hardware or providing desktop support. Experience using Service Now preferred. COMPETENCIES/SKILLS: Knowledge of mobile, desktop and laptop hardware and software including Windows (all versions), Linux, MAC OS X, Android, IOS, and common enterprise applications including Microsoft Office, diverse browsers, hardware drivers, and connectivity. Extensive knowledge in troubleshooting and able to identify options for potential solutions. Ability to conduct research into issues and products independently as required without pervasive supervision. Excellent written and oral communication skills to work with users at all levels in the organization. Strong customer-service orientation. Basic Windows scripting skills and advanced Microsoft Office Suite set-up and troubleshooting skills recommended. Ability to work well in a team-based environment as well as working independently. Good organizational skills to prioritize multiple tasks and demonstrated problem-solving skills. Ability to provide support after hours for emergency situations when necessary.

At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands. Title: Desktop Support Associate -Boca Raton, FL Location: 5 days/ week onsite in Boca Raton, FL Contract: 6+ months Compensation: $25-$27.50/hours What you will have: 5+ years deploying, updating, optimizing and troubleshooting Windows-based workstations in a corporate environment. 5+ years providing support for common corporate client-side technologies, including wired/wireless networks, VPNs & security tokens, WiFi/broadband technologies, collaboration tools (Instant Messaging, Web Conferencing, Video Conferencing), A/V devices (projectors, presentation boards, etc.). Experience deploying images, software & updates with workstation management tools (e.g., MS Deployment Toolkit [MDT], MS Systems Management Server [SMS], MS System Center Configuration Manager [SCCM], MS Autopilot, MS Intune, etc.). 5+ years providing support for Windows 11. Windows Server experience a plus. 5+ years providing support for MS Office and all major component applications. 5+ years providing support for other common corporate client-side applications (Acrobat, anti-virus solutions, anti-malware solutions, softphones, file encryption, screen capture, etc.). 5+ years providing support for internet-based applications using common internet browsers (Internet Explorer, Chrome, Firefox, etc.) & related technologies (Java, ActiveX, etc.). 5+ years providing on site & remote technical support for workstations, applications and networking technologies - in medium to large organizations. Basic understanding of IP addressing, subnets, file/folder mapping, share drives & network printer configuration. Basic file & print server configuration/administration a plus. Familiarity with a range of ticket/incident management systems, specifically ServiceNow. Microsoft Active Directory administration. Ability to coordinate tasks with vendors to meet service targets & project deadlines. Ability to prioritize & multi-task in a fast-paced/demanding environment. Ability to work independently or as part of a team to meet deadlines. Strong analytical & problem-solving. Strong interpersonal/relationship-building skills & customer service values/practices. Strong written, verbal & phone skills, with ability to explain technical matters in non-technical terms. Good ability to judge situational feedback (user frustration, systems urgency, etc.) and adjust support response/approach to meet needs. What is nice to have: Experience with Windows 11. Experience Microsoft Autopilot. Executive Support. Experience with Lenovo laptops. Higher education. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Dana More at ************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction record

The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels. Responsibilities: Application Support: • Document and respond to customer inquiries via phone, and email. • Troubleshoot and resolve application-related issues, assisting users in software setup, and configuration. • Maintain detailed records of software performance and recommend improvements to enhance efficiency. • Collaborate with engineers and senior IT staff to address complex technical problems. • Monitors individual performance objectives, meets standards, and assures customer satisfaction goals are met. IT Systems Support: • Act as the primary contact for hardware/software/network issues across the organization. • Assist the Senior System Administrator with IT requests and system upgrades. • Install, configure, and update desktop software and hardware. • Manage IT assets, including device setup, storage, disposal, and troubleshooting. • Ensure security compliance, performing BIOS/firmware checks and monitoring IT infrastructure. • Oversee Mobile Device Management (MDM), managing device enrollment, compliance, and troubleshooting. • Administer Multi-Factor Authentication (MFA), assisting users and securing authentication processes. • Deploy and manage Trend Micro security solutions, ensuring system security and policy compliance. • Serve as a secondary point of contact for Rapid7 Immediate Threat Response, monitoring vulnerabilities and coordinating security updates. • Regularly review Jira tasks, ensuring timely completion and quality assurance. • Create and maintain technical documentation for software, security policies, and IT procedures. • Continuously assess IT processes and propose innovative improvements. • Perform regular system checks, eg network drives. • Upgrade computers (eg RAM, storage). • Provide on-call support, including after-hours incident response (as needed) • Handle other IT-related responsibilities as assigned. Qualifications: • Bachelor's degree in computer science, IT, or related field (preferred). • Strong troubleshooting skills for software, hardware, and network issues. • Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications. • Experience with asset management, MDM, MFA, and cybersecurity tools. • Excellent communication skills, able to explain technical concepts to non-technical users. • Ability to multitask and prioritize in a fast-paced environment. Physical & Work Environment: • Ability to lift up to 50 pounds, access equipment in tight spaces. • Primarily office-based, with occasional travel for technical support. • May require evening/weekend work for system maintenance and upgrades.

At Innovative Eyewear (Lucyd), we're redefining how people connect with technology through their eyewear. Our mission is to make smart glasses practical, stylish, and intuitive for everyday life. We're now seeking an AI / Integration Specialist to join our team and lead the next phase of our app and AI ecosystem - integrating third-party platforms, voice assistants (such as Siri, Google Assistant, and Alexa), and wearable technology into a seamless, user-friendly experience. Role Overview Rather than competing with big tech companies like Meta or Apple, Lucyd's strategy is to integrate the best third-party AI tools and mobile apps into our eyewear ecosystem. The AI / Integration Specialist will own the architecture, design, and implementation of these integrations - from Siri and other voice assistants to productivity tools to real-time translation and communication apps. You'll collaborate closely with our product, firmware, and UX teams to make Lucyd glasses the most intuitive and connected smart eyewear on the market. Key Responsibilities Identify and evaluate third-party APIs and AI tools for integration (e.g., messaging, music, navigation, translation, Siri/voice assistants). Build and maintain middleware solutions and integration layers connecting Lucyd hardware with mobile and web services. Collaborate with mobile developers (iOS/Android) to implement voice command triggers, Siri Shortcuts, API hand-offs, and app linking. Integrate AI SDKs (OpenAI, Google AI, Whisper, etc.) for features voice-to-text, natural language understanding, and real-time translation. Work closely with the UX team to ensure all integrations are seamless, discoverable, and intuitive for end users. Develop a roadmap for third-party integrations, balancing impact, technical complexity, and user demand. Optimize for speed, reliability, and low-latency communication between glasses and mobile apps. Document best practices and establish internal frameworks for future integrations. Qualifications Required: 6+ years of experience in mobile or API integration development (Android, iOS, or cross-platform). Strong understanding of RESTful APIs, SDKs, and mobile app ecosystems. Experience with AI / voice technologies (speech-to-text, SiriKit, NLP, or other voice assistants). Skilled in OAuth, token management, and secure data flows. Proven track record of integrating multiple apps or services into a unified user experience. Comfortable collaborating with product, design, and firmware teams. Nice to Have: Experience in wearables, IoT, or AR/VR devices. Familiarity with Bluetooth integration, edge computing, or AI inference on device. Strong sense of user workflows for voice and AI-powered interfaces. Start-up experience; thrives in fast-paced, lean environments. Success Metrics Successful deployment of at least 3 new AI/app integrations in the first 6 months. Improved user adoption and engagement with new app features. Documented and scalable integration framework for future use. Demonstrable improvement Siri/voice command performance and reliability. Why Join Us? Shape the future of wearable tech and AI integration. Join a small, innovative team where your work has direct impact. Collaborate with industry pioneers in smart eyewear, AI, and optical technology.

We are currently recruiting a Java Tech Lead for a 6-month contract located in Ft. Lauderdale, FL. This is an on-site position. Position offers a competitive rate. Please forward an updated resume as soon as possible if you meet the qualifications. Thank you. Job Description: • Minimum 8 10 years overall • Technical Lead experience is mandatory • 8+ years as a Java Application Developer, including: J2EE, Web Services, modern/complex web app development • 7+ years of hands-on experience with Spring Boot Strong understanding of: • REST API design patterns • Spring Framework (Spring Boot, Spring Security, Spring-WS, Dependency Injection) • OAuth2 for authentication/authorization • Microservices architecture • Proficient with development tools: GIT, Maven, Jenkins, JIRA, Confluence Experience with: • RedHat Linux and Windows operating systems • MySQL databases • Exposure to Azure Cloud services: • Docker, Kubernetes, Java performance tuning • Self-motivated, flexible to learn new technologies, and able to adapt to varying project requirements • Strong team leadership and problem-solving skills to drive effective business solutions

Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Moss is a national, privately held construction firm providing innovative solutions resulting in award-winning projects. With regional offices across the United States, Moss focuses on construction management, solar EPC, and design-build. The company's diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed-use developments, hospitality, K-12 and higher education, justice, solar energy and battery storage, and sports. Moss is ranked by Engineering News-Record as the nation's top solar contractor and one of the top 50 general contractors. Moss prides itself on a strong entrepreneurial culture that honors safety, quality, client engagement, and employee development. Its employees consistently rank Moss as one of the best places to work. POSITION SCOPE AND ORGANIZATIONAL IMPACT Moss's Application Support Specialist I serves as the first point of contact for technical support, providing timely and effective resolution to user issues and inquiries. This role focuses on L1 (Level 1) support activities, including incident triage, basic troubleshooting, and escalation management to ensure optimal system performance and user satisfaction. This position is based in Fort Lauderdale, FL, and will report to the office daily. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Incident Management & Troubleshooting Serve as the first line of support for incoming technical issues via phone, email, and ticketing system Log, categorize, and prioritize support tickets accurately and efficiently Perform initial troubleshooting and resolve L1 issues within established SLAs Escalate complex issues to L2/L3 support teams with detailed documentation Follow established standards and procedures for all applications supported User Support & Service Delivery Assist users with password resets, account unlocks, and access requests Guide basic application functionality and navigation Document issue resolution steps and maintain knowledge base articles Follow up with users to ensure satisfactory resolution System Monitoring & Maintenance Monitor system alerts and respond to notifications promptly Perform routine system checks and report anomalies Assist with user access provisioning and de-provisioning Monitor and respond to user inquiries during scheduled maintenance periods Verify system availability and report issues following maintenance activities Documentation & Communication Maintain accurate and detailed ticket documentation Update the internal knowledge base with common issues and solutions Communicate status updates to users and stakeholders Participating in team meetings and knowledge-sharing sessions EDUCATION AND WORK EXPERIENCE Bachelor's degree in Information Technology, Computer Science, or a related field is preferred 2+ years of experience in technical support or a help desk role is required Proven experience using ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk, or similar) Experience supporting enterprise applications (ERP, CRM, etc.) is preferred ITIL Foundation certification or familiarity with ITIL practices is preferred Experience with remote support tools is preferred Demonstrated ability to troubleshoot technical issues methodically Strong understanding of IT Support fundamentals Proficiency with Windows operating systems and iOS mobile devices Proficiency with Microsoft Office Suite and collaboration tools Excellent verbal and written communication skills Strong customer service orientation with patience and empathy Ability to work independently and as part of a team Strong organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment JOB TITLE: APPLICATION SUPPORT SPECIALIST I JOB LOCATION: FORT LAUDERDALE, FL CLASSIFICATION: FULL TIME - EXEMPT - SALARIED REPORTS TO: MANAGER, SOLAR SYSTEMS SUPPORT Moss is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are seeking a Senior Technical Support Specialist with 6+ years of experience to be part of our team in our Corporate Headquarters in West Palm Beach, FL. In this position, you will be responsible for supporting users locally and remotely with IT-related issues. At WGI, you will find talented, passionate associates providing exceptional service in collaborative, team-driven environments, all while having fun and enjoying the work they do. We work to stay ahead of the curve by investing in the latest tools and technology. As one of the nation's top consulting firms, we consistently strive to promote efficiency, cultivate a culture our associates can proudly embrace, and empower our associates to advance their career growth at WGI, and beyond. WGI is always looking for remarkable individuals to join our team and help us grow in our vision. If you think you are an innovative, self-motivated team player and want to shape your community, join our WGI team today! WGI offers a complete Benefits package including: Medical, Dental, Vision, LTD & STD, Life Insurance, 401k with match, PTO, Holidays, HSA with company contribution, Pet insurance, and Employee assistance program. #LI-onsite Responsibilities Setup, installation, maintenance, and troubleshooting of hardware, software, and network operations/infrastructure Developing training materials and procedures Instructing users on the proper use of the corporate network Maintaining hardware/software inventory Documenting policies and procedures Hardware/software evaluations Running backup and recovery jobs as required Specialized IT projects as required Qualifications Bachelor's degree in Management Information Systems or Technical Certifications And 6+ years related experience Must be available to travel to multiple office locations Build, configure, and troubleshoot PC's in a Windows network environment (Apple Mac experience in a Windows environment a plus) Working knowledge of Windows Servers, Windows OS, and VMware Install and support enterprise wide applications (e.g. Microsoft Office) Install and configure new printers/copiers/plotters and other peripheral equipment Work with management and end users to establish requirements for new systems or modifications Knowledge of Network Infrastructure a plus. Achieve IT system objectives by gathering applicable data, identifying and evaluating options, and recommending a course of action Excellent oral and written communication skills Self-motivated team player who works well independently Use AI to enhance job performance and effectiveness. Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over sponsorship of employment visas Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting. Hand-eye coordination is necessary to operate a computer, keyboard and mouse. Use of a telephone headset will allow for virtual communication with team members through Zoom and/or Microsoft Teams. While performing the duties of this job, the employee is often required to sit for prolonged periods, use hands/fingers to handle, feel or operate objects, tools or controls and reach with hands and arms, speak and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over the sponsorship of employment visas If you have what it takes to join our growing organization and want to be part of a dedicated team, please apply today. In return, WGI provides a competitive salary and an outstanding work environment. WGI is an Equal Opportunity Employer/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.

The IT Technician is responsible for assembling, configuring, and maintaining Workstations on Wheels (WOW) units to ensure reliable operation in clinical and office environments. This role includes hardware installation, connectivity setup, testing, and user support to maintain optimal workstation performance. This is a full time position, delivering to and working at several locations in South Florida. The work hours are M-F 8:00 AM - 5:00 PM. Our benefit offerings include Medical, Dental & Vision Insurance, 401k with company match and PTO.Responsibilities Deliver and unwrap WOW carts, clean work areas, and dispose of packaging materials. Ensure carts meet departmental specifications before deployment. Transport carts safely to designated departments using the company van. Load and unload equipment securely. Connect and secure cabling (power, USB, network) according to standards. Provide user instruction on cart operation and basic troubleshooting. Respond to on-site support needs and helpdesk requests. Perform pre-deployment testing of all components and verify network connectivity. Document assembly and testing results for inventory and quality tracking. Conduct preventive maintenance, including battery calibration, cleaning, and firmware updates. Maintain accurate inventory and keep work organized. Requirements Strong knowledge of computer hardware assembly and troubleshooting. Familiarity with WOW medical carts and basic networking (Ethernet, Wi-Fi, DHCP). Ability to read and follow assembly diagrams and technical documentation. Excellent attention to detail and organizational skills. Valid driver's license with an excellent driving record. Ability to safely operate a company van and physically load/unload equipment. Physical capability to lift and transport equipment. (Heavy Lifting) Experience in healthcare IT or technical support is a plus. About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. Why Join Future Tech Influence the future of a rapidly evolving enterprise technology leader. Collaborate with industry giants and public sector innovators to co-create impactful solutions. Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation. #LI-Onsite Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

ModMed is hiring a driven Senior QTC Support Specialist to join our positive, passionate, and high-performing RevOps team. This role is responsible for managing the full lifecycle of Quote-to-Cash (QTC) support for named and enterprise accounts. This includes handling workflows for new customers, upsells, renewals, price increases, and ongoing customer retention initiatives. The specialist will ensure accurate contract execution, pricing alignment, usage auditing, invoice reconciliation, and quoting support across systems, ensuring system accuracy and a seamless experience for high-value accounts. In addition to QTC execution, this role plays a key part in revenue retention by leading negotiations for at-risk accounts, including structuring and managing customer buyout agreements. Your Role: * Renewals & Retention: Own enterprise renewals, negotiate terms, and manage early termination buyout agreements. * Quoting & Pricing: Execute enterprise and strategic price increases, and support quoting for CS/PS deals. * Sales & Customer Support: Provide quoting support, respond to contract questions, and handle Salesforce case queues. * Usage Auditing: Audit enterprise and strategic accounts to ensure accurate contracting and identify revenue opportunities. * Training & Offshore Support: Support and train offshore (Omega) resources on quoting standards and task execution. * Finance & Booking: Support invoice reconciliation, end-of-month booking reviews, and ensure accurate financial reporting. * Cross-Functional Collaboration: Work with Sales, Customer Success, Legal, Support, and Finance to ensure smooth deal execution. Skills & Requirements: * Bachelor's degree (preferred). * 3+ years of relevant experience or equivalent combination of experience and education. * SaaS industry experience required, ideally in a high-growth or fast-paced environment. * 5+ years of experience in Revenue Operations, Sales Operations, or a related role, preferably supporting enterprise-level customers (preferred). * Experience managing enterprise customer accounts, including renewals and pricing execution. * Proven sales experience with the ability to overcome objections and support customer retention strategies. * Strong analytical and problem-solving skills. * Excellent verbal and written communication skills with high emotional intelligence. * Strong organizational, time management, and prioritization abilities with attention to detail. * Effective in both independent work and cross-functional collaboration. * Ability to adapt to changing priorities and work in a dynamic environment. * Proficiency in CRM platforms; Salesforce and Salesforce CPQ preferred. * Knowledge of financial reporting and revenue recognition principles. * Collaborative, team-oriented attitude with a willingness to go above and beyond defined responsibilities. #LI-REMOTE #LI-SF1

The Financial Aid Technical Operations Specialist executes the federal and institutional aid disbursement process. Ensure data accuracy by implementing data cleanup tasks and exceptions reports. This role provides technical support and coordinates training sessions, creates and maintains documentation, troubleshoots a variety of technical issues and responds to user needs in the Office of Financial Aid. Job Description: Essential Duties and Responsibilities * Disburse all financial aid in Workday. * Process origination, disbursement and reconciliation of all Federal Aid through Workday and COD System. * Support Financial Aid Director and Counselors on resolving disbursement failures. * Execute Financial Aid Processes in Workday. * Perform data update/cleanup and assist in resolving technical issues on all Financial Aid systems. * Troubleshoot the scanning process and workflow functionality in Perceptive Content. * Perform related duties as requested by the Director of FA Technical Operations. * Assist with reviewing, updating content and troubleshooting FAST Portal (Financial Aid System Tool). * Create and maintain templates, forms and workflows on AdobeSign as well as offers training and support to Financial Aid staff. * Runs, monitor and ensure data accuracy for Award Letter Integration. * Other duties as assigned. Required knowledge, skills, and abilities * Must have strong verbal communication and customer service skills. * Must be detailed oriented with excellent organizational, technological and follow through skills. * Knowledgeable of Microsoft Office Suite. Preferred knowledge, skills, and abilities * Workday, AdobeSign, Perceptive Content. Minimum Qualification * Must have a bachelor's degree. * Minimum of one to two years related experience. Accreditation and equal opportunity Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights. Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University Americans with Disabilities Act Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************. The Annual Security and Fire Safety Report In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport For your health, Lynn University is smoke- and tobacco-free.