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Technical Specialist (Perimeter R184)
Apple 4.8
Remote support specialist job in Atlanta, GA
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
Demonstrate technical expertise of Apple products and services.
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
Navigate customer service issues with care and strong interpersonal skills.
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
Work in a fast-paced environment and balance multiple tasks at the same time.
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail3
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
### Application Link
*********************************
$104k-137k yearly est. 7d ago
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Customs Analyst
Mohawk Industries 4.7
Remote support specialist job in Calhoun, GA
Are you looking for more?
At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.
As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.
What we need:
The Customs Analyst is an established performer that is responsible for executing day-to-day brokerage operations, including planning, and prioritizing in-house-brokerage activities, and for performing in-house import and export clearances while auditing customs entry documents for accuracy and ensuring compliance with U.S. and foreign trade regulations. This role also manages the majority of customs entries directly, provides expertise on tariffs and free trade agreements, supports audit processes, maintains U.S. import /export regulations, documentation, and compliance matters for US and Foreign Customs authorities, including assisting in foreign government audits.
What you'll do:
Develop and maintain procedures to ensure compliance with import laws and regulations; provide colleague training and drive continuous process improvements
Conduct periodic assessments of company and broker performances.
Troubleshoot ad hoc trade- related issues in support for both internal and external customers.
Prepare and file in-house import customs entries for flooring products, machinery, and related shipments, including daily U.S. Mexico border-crossing shipments, and ensure timely and accurate ISF filing with proactive follow-up
Review and audit import and export entries and documentation to ensure accuracy and compliance; ensure proper coding of import and export entries; proactively identify and resolve issues related to tariff classification, valuation, and compliance discrepancies
Perform post-entry reviews of import and export entries to ensure compliance; identify noncompliance issues and/or provides guidance on required corrective actions
Code for applicable duty rates based on knowledge of product and HTS classification as well as tracking raw material components of product level to support accurate valuation and duty assessments
Apply expertise in tariffs, including Section 232, Section 301, IEEPA, Reciprocal Tariffs, and Forced Labor requirements.
Communicate and coordinate with Customs and Partner Government Officials (FDA, USDA, EPA, Lacey Act) to resolve clearance issues and customs exams, , including the authorization of duty payments to Customs and Border Protection (CBP), under supervision.
Address diverse range of Inquiries related to USMCA and all other Free Trade Agreement eligibility, documentation, and compliance; determine Country of Origin (COO), assign HTS codes, and prepare FTA certificates.
Perform other duties as needed.
What you have:
Bachelor's degree in a related field or equivalent education and/or experience.
2-4 years' relevant experience or equivalent education and/or experience.
Strong knowledge of HTS classification, Country of Origin determination, and Free Trade Agreements.
Familiarity with Section 232, Section 301 tariffs, IEEPA, Reciprocal Tariffs, and Forced Labor compliance.
Knowledge of PGA requirements (FDA, USDA, EPA, Lacey Act).
Customs broker license preferred.
Knowledge of import/export regulations, procedures, and documentation.
What you're good at:
Demonstrates strong knowledge of technical, process, and business principles as well as industry practices and standards.
Excellent communication, problem solving, and organizational skills.
Able to multitask, prioritize, and manage time effectively under pressure while maintaining strong attention to detail
High level of integrity and discretion in handling sensitive and confidential data.
Strong proficient using Microsoft Office Suite products.
Ability to work collaboratively with cross-functional teams.
Experience with ABI software (Editrade preferred).
What else?
* While we're a primarily in-office team, we thrive on flexibility and ensuring our people can balance personal and professional time
* We're located in a pretty great spot - check out this video to see what we mean.
Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
$36k-61k yearly est. 3d ago
Support Operations Analyst
Pyramid Consulting, Inc. 4.1
Remote support specialist job in Atlanta, GA
Immediate need for a talented Support Operations Analyst. This is a 05+ months contract opportunity with long-term potential and location is Atlanta, GA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-00963
Pay Range: $40-$45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Collaborate regularly with cross-functional teams supporting sales
Support the launch, optimization, and ongoing maintenance of sales processes that improve efficiency and effectiveness
Use SQL, MS Excel, Google Sheets, and Salesforce to develop, maintain, and automate reporting and insights related to lead management and sales activities
Monitor, investigate, and analyze multiple sales data sets to provide a comprehensive view of sales productivity, revenue, campaigns, and performance
Intake, prioritize, and fulfill requests from the sales organization while following established internal processes
Manage multiple sales operations tasks against deadlines and communicate progress regularly
Develop clear narratives, insights, and recommendations from analyses; build presentations and present findings to business stakeholders
Key Requirements and Technology Experience:
3-5+ years of experience in an operations role (sales operations, revenue operations, or sales support)
2+ years of experience as a Salesforce power user, including building reports and dashboards
Experience with data management, data delivery, and business intelligence tools (e.g., SQL, Salesforce, Excel/Sheets, Looker, Power BI, Tableau)
Ability to extract insights from complex data sets and clearly communicate findings and recommendations
Strong problem-solving mindset with the ability to identify and implement improvement opportunities
Strong communication and cross-functional collaboration skills
Bachelor's or Graduate degree in business, analytics, or equivalent work experience
Our client is a leading Software Development Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$40-45 hourly 4d ago
Merchandising Operations & Support Analyst
Macy's 4.5
Remote support specialist job in Johns Creek, GA
Salary Range Minimum
45,500
Salary Range Maximum
75,800
The Merchandising Operations & Support Analyst supports the day-to-day operations of the drop ship program by partnering with merchandising, technology, vendors, and accounts payable teams. This role assists with vendor onboarding, system setup, issue resolution, and operational reporting to ensure effective execution of vendor direct fulfillment programs.
The Analyst supports operational workflows, track performance metrics, and helps identify process improvement opportunities across digital merchandising initiatives. This role requires strong cross-functional collaboration, attention to detail, and a solid understanding of merchandising and fulfillment processes to help drive efficiency and accuracy across vendor direct programs.
This position is remote.
What You Will Do
Serve as the liaison for all drop ship onboarding for both Macy's and Bloomingdale's.
Collaborate cross-functionally to identify and implement operational and systemic process improvements.
Oversee the project management of vendor onboarding, working with merchandising to ensure that vendor products are ready for a successful and timely launch.
Continuously optimize the onboarding process for new vendors, meeting timeline targets and capacity levels.
Manage relationships with shipping carriers and external providers involved in vendor onboarding activities.
Ensure that all vendor compliance documentation and contracts (e.g., pack slips, shipping labels, vendor direct contracts) are updated and accurate.
Regularly create and provide status reports to key stakeholders.
Assist in the training sessions for merchants on the onboarding process and best practices.
Maintain and update vendor direct merchant and vendor-facing documentation and best practices.
Demonstrate flexibility and a willingness to quickly learn and support additional systems or processes as needed.
Ensure accurate maintenance of all data for drop ship suppliers in our systems.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
Vendor and Carrier Management: Experience managing relationships with shipping carriers and external providers, and ensuring compliance with documentation and contracts.
Cross-Functional Collaboration: Ability to work effectively across functional teams, including merchandising, technology, vendors, and accounts payables.
Communication Skills: Excellent facilitation and interpersonal skills, with the ability to present information clearly and maintain open communication with stakeholders.
Data Management: Proficiency in maintaining and managing accurate data for drop ship suppliers within systems.
EDI Integration Knowledge: Working knowledge of EDI integrations and how they apply to drop ship and marketplace operations.
Microsoft Office Proficiency: Knowledge of MS Office programs, including Word, Excel, and PowerPoint.
Agility and Adaptability: Ability to drive and manage both existing and new initiatives related to digital fulfillment with agility and a focus on continuous improvement.
Organizational & Prioritization Skills: Ability to manage workload by prioritizing impactful and time-sensitive issues while escalating appropriately.
Who You Are
Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 1-3 years of experience in eCommerce drop ship or marketplace onboarding, with a strong understanding of drop ship strategies and processes.
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
Able to work a flexible schedule based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - apply today!
This is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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$75k-93k yearly est. 2d ago
Forklift Technical Support/Service Representative
HD Hyundai Construction Equipment
Remote support specialist job in Norcross, GA
The Technical Support representative is responsible for assisting Hyundai Material Handling Dealers with technical issues relating to the Hyundai Forklifts via Hi Desk 2 (internal CRM), Telephone, and email.
Responsibilities:
Use the Hyundai Dealer Portal system to advise and assist the dealer network technicians with technical issues. This includes using Electrical and Hydraulic Schematics, Service Manuals, Engine Manuals, and experience to help troubleshoot issues in a timely manner.
Maintain technical information on HMH products and provide dealers and HMH service with information as requested.
Work with Product Support and Service departments in the investigation of product issues and resolution.
Distribute, track and monitor field service campaigns required for product improvement/recall in accordance with HHI/HMH policy.
Monitor failure trends and report information to R&D, Engineering, or Quality departments at HQ.
Provide information regarding modification or changes required to Hyundai technical documentation including Service and Parts Manuals.
Work with parts department on technical part questions. Assist with providing the correct part numbers to dealers when needed. Report part issues to R&D, Engineering or Quality departments at HQ.
Develops and maintains database of FAQ related to technical product information.
Assist dealer personnel in proper submission of warranty claims including providing Warranty Authorizations per Hyundai Material Handling Warranty Policy.
Qualifications:
Forklift Technical experience is required.
Strong computer skills, Microsoft Office (Excel, Power Point and Word) Reporting and report development.
Other duties:
Other duties and functions appropriate to the position as assigned by the manager from time to time.
Travel:
Travel may be required at times to assist Dealer Technicians or Hyundai Regional Aftermarket Managers on site for troubleshooting of equipment or failure analysis.
Work environment and other requirements:
The work environment is a non-smoking office environment. Some heavy lifting required. Mostly sitting with computer and phone usage. Accommodation can be made for handicapped employees. Travel only on an “as needed” basis.
$30k-41k yearly est. 1d ago
Technical Support Engineer I
Axon 4.5
Remote support specialist job in Atlanta, GA
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
AXON is seeking a high-energy, skilled Support Engineer with expertise in customer service, computer networking, cloud solutions, & Windows server administration. This individual will play an instrumental role in supporting critical and escalated issues. We need a proactive individual who excels in a high-paced, evangelistic startup environment, focusing on law enforcement, and thrives on resolving technical issues.
What You'll Do
Location: US based Axon hub sites (Atlanta, Boston, Denver, San Francisco, Scottsdale, or Seattle metro areas)
Reports to: Manager of Technical Support, Tier 2
Work closely with Law Enforcement customers to ensure a stellar experience with Axon products and services.
Join Forces with Axon Teams to triage and prioritize agency change and feature requests
As needed, provide frontline email & phone support to customers for complex technical issues augment/cover for the Technical Support Representative team
Research, diagnose, troubleshoot, and identify solutions to address Axon device and system issues directly with customers via phone & email
Follow up with clients to ensure their systems are fully functional after troubleshooting
Assist the tier 1 support team by answering questions, aiding in troubleshooting efforts, and training
Log & provide detailed notes on each customer interaction
Develop knowledge base articles
Solve problems proficiently in an ever-evolving environment
Report bugs and trends to the necessary Axon teams
Participate in an on-call rotation for outages or other critical escalations as needed
Establish the urgency of issues for each client and their placement in the prioritization of issues for their entire group of assigned clients
Proactively improve knowledge and develop analytical and technical skills
Up to 30% travel, as needed, to customer sites for direct troubleshooting
What You Bring
Bachelor's degree in Information Technology, Computer Information Systems, related field or equivalent experience or certifications.
Minimum of 3 years of Technical Support experience
Minimum of 3 years of SaaS experience
Familiarity with mobile app ecosystems (iOS and Android), app distribution, and common debugging tools (e.g., Xcode, Android Studio).
Experience with entry-level networking concepts, including routing, switching, and API connectivity troubleshooting
Operational knowledge of computer/server hardware, operating systems, and storage devices
Network and telecommunication certifications (e.g., CCNA, CompTIA Network+) are a plus
Experience using Secure Shell (SSH)
Experience using Splunk, JIRA, and/or Salesforce
Well-developed interpersonal skills and the ability to work with multiple teams to achieve common objectives
Ability to work autonomously with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort
Ability to articulate at a technical level appropriate to the circumstance - i.e. for clients with varying levels of IT knowledge and skillset
In order to comply with federal law, your employment is additionally contingent on your ability to lawfully possess, ship, transport, or receive firearms or ammunition under all applicable regulations if required. If it is indicated in your job posting that your role requires CJIS clearance, your employment is also contingent upon your ability to obtain and maintain CJIS security clearance in all applicable jurisdictions for the duration of your employment.
Benefits that Benefit You
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ********************************************************************
Base Pay Range
$56,625-$90,600 USD
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at ****************************** or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
$56.6k-90.6k yearly 7d ago
Diet Support Specialist
Annandale at Suwanee, Inc. 4.2
Remote support specialist job in Suwanee, GA
Department Culinary Operations Reports to Culinary Operations Director Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal/county regulations and guidelines. Treats all villagers with dignity and respect as well as promote and protect all villagers' rights. Follows all established infection control policies and procedures.
Required Qualifications
Must have 2 years' experience with Long Term Care Facilities.
Must obtain Serve Safe Certification within 90 days of hire and a thorough knowledge of Therapeutic Diets.
Must be able to communicate with medical and nursing staff and other departments professionally, efficiently, and effectively.
Must become proficient with Point Click Care and Point Click Care Nutrition Management.
Ability to cook, prepare and serve a variety of foods according to written or oral instructions.
Ability to communicate with and instruct Villagers and work groups.
Must be at least 18 years of age, to operate Annandale Vehicles/Golf Carts, employee must have a valid Class C Georgia Driver's License with 3 years driving experience, proof of vehicle insurance, and meet company policy regarding MVR requirements.
Must meet state requirements regarding a GBI and FBI criminal history record check which requires fingerprinting.
Must undergo and pass a drug screening and screening for Tuberculosis.
Major Duties and Responsibilities
Prepare and serve nutritious meals on schedule to meet dietary needs of the Villager.
Portion food according to standard procedure and dietary requirements of the Villagers.
Maintain clean and orderly work area, storerooms, coolers, and cafeteria, including sweeping and mopping.
Consistently follow quality assurance programs to meet health, sanitation, and licensing requirements.
Assists with proper storage of foods packaged and cooked.
Assists in the supervision and training of Villagers in the kitchen.
Observes and adheres to county and state health and sanitation standards.
Prepares and serves nutritious meals on schedule to meet the dietary needs of the Villagers at D. Scott Hudgens.
Transports and serves food at D. Scott Hudgens as instructed by dietitian.
Attends all required and assigned training and meetings.
Performs other duties that may be necessary in the best interest of Annandale at Suwanee, Inc. to meet the personal service and care needs of the facility residents.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Personal Skills and Traits Desired/ Physical Requirements
Ability to read, write and speak English; add, subtract and utilize measuring devices.
Ability to apply common sense understanding to carry out detailed written or oral instructions.
Ability to deal with problems involving few concrete variables in standardized situations.
While performing the duties of this job, the employee is regularly required to use hands; use fingers; handle or feel; reach with hands and arms; talk; and hear. The employee frequently is required to sit, stand, and walk; climb or balance; stoop, kneel, crouch, bend, or crawl.
Employee is required to lift up to 25 pounds and/or move up to 75 pounds (with assistance).
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Employee is required to transport (drive) and assist Villagers in and out of vehicles.
Employee is required to perform CPR/First Aid.
F/T 12 hour shifts
6am-6:15pm (Tues, Thurs & Fri)
Every other weekend (Sat & Sun)
$34k-39k yearly est. 1d ago
Field Support Services Engineer (VIP Support)
Teceze
Remote support specialist job in Duluth, GA
Full Time
Teceze is seeking a highly skilled and customer-focused Field Support Services Engineer to provide dedicated technical support to VIP users at our client site. This role requires strong technical expertise, excellent communication skills, discretion, and the ability to deliver personalized, high-priority IT support services. The engineer will act as the primary point of contact for executive and VIP users, ensuring seamless technology operations and an exceptional support experience.
Key Responsibilities
VIP User Support
Provide dedicated on-site technical support to VIP and executive users during business hours.
Offer dispatch and on-call support during non-business hours as per VIP service requirements.
Open, track, monitor, and close service tickets on behalf of VIP users with priority handling.
Deliver personalized support for desktops, laptops, mobile devices, printers, peripherals, and collaboration tools.
Ensure expedited response and resolution times for all VIP incidents and service requests.
Maintain strict confidentiality, professionalism, and discretion in all interactions with VIP users.
Technical Support & Setup
Configure, install, and troubleshoot hardware, software, operating systems, and applications.
Support mobile device setup, email configuration, secure access, and endpoint management.
Assist with remote connectivity, VPN access, and secure home network troubleshooting in coordination with vendors.
Provide technical setup and on-site support for executive meetings, board meetings, and special events.
Perform system upgrades, patching, performance checks, and preventive maintenance.
Training & Engagement
Conduct short orientation and training sessions (up to 30 minutes) on device usage, applications, and connectivity.
Provide guidance on new technologies, tools, and security best practices as requested.
Proactively engage VIP users through regular check-ins and feedback sessions to ensure satisfaction.
Monitor VIP satisfaction levels and document feedback for continuous service improvement.
Process, Documentation & Escalation
Establish and follow priority escalation procedures for critical VIP incidents.
Coordinate effectively with service desk, infrastructure, security, and application teams.
Ensure smooth hand-off between service desk and field support teams.
Maintain VIP-specific documentation, preferences, asset records, and support history.
Support onboarding of new VIP users, executives, and new office locations.
Security & Compliance
Ensure full compliance with client and Teceze data privacy, security, and compliance standards.
Follow all information security policies while handling executive systems and sensitive data.
Promote secure computing practices and incident reporting.
Required Skills & Qualifications
Bachelor's degree or Diploma in Information Technology, Computer Science, or related field.
3-7 years of experience in Field Support, Desktop Support, or Executive / VIP IT Support.
Strong knowledge of Windows, mac OS, Microsoft 365, Active Directory, mobile OS (iOS/Android), and collaboration tools.
Experience supporting executives, senior leadership, or high-profile users.
Excellent troubleshooting, communication, and interpersonal skills.
High level of professionalism, discretion, and customer service orientation.
Ability to work flexible hours and provide on-call support when required.
Preferred Qualifications
Experience in enterprise IT environments and ITIL-based support models.
Knowledge of endpoint management, security tools, and remotesupport platforms.
Certifications such as CompTIA A+, ITIL, Microsoft, or Cisco are a plus.
$60k-92k yearly est. 2d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Gainesville, GA
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$35k-58k yearly est. 8d ago
Distribution Support Modeling & Engineering Specialist/Analyst
Southern Company 4.5
Remote support specialist job in Atlanta, GA
Distribution Support Modeling and Engineering Specialist/Analyst + The Network Management System (NMS) plays a vital role in Georgia Power's operation of the electrical distribution system. The DistGIS database serves as the asset repository for all power delivery infrastructure within the Georgia Power footprint and drives the creation of the network model. This network model is foundational for NMS.
+ This position is responsible for applying revisions to the network via patches to the model build environment before moving it to the production environment. Revisions may include addition of new power delivery infrastructure, changes to existing infrastructure, or equipment retirement.
+ This position requires frequent collaboration with other GPC partners, chiefly the GIS team, Distribution Control Center (DCC) operators, Distribution SupportSpecialists, and field personnel.
+ The successful candidate will be responsible for providing exemplary customer value to internal and external customers.
+ This position supports a 24/7 organization and may require some work outside of normal business hours. Also, there are opportunities to work overtime to assist in storm restoration activities.
JOB QUALIFICATIONS :
Education Requirements:
+ Bachelor's degree required in related field and/or minimum of 5 years of work experience in electrical distribution mapping and 3D modeling of electrical distribution system operations and functionality
+ Associate's degree or Certificate in GIS strongly preferred
Experience Requirements:
+ GIS experience is required
+ Distribution experience is preferred
+ Experience with Oracle NMS or GE ADMS is highly preferred
+ Experience with any DSCADA, Outage Management System (OMS), NMS, and/or DistGIS platform preferred
Knowledge, Skills, and Abilities :
+ Fundamental understanding of how the Bulk Electric System (BES) operates
+ Familiarity with the Grid Modernization Initiative
+ Strong computer skills using standard software packages (Microsoft Office products, etc.)
+ Prior electrical distribution and/or transmission system operating experience
+ Good interpersonal and communication skills
+ Proven high degree of accuracy and first-time quality of work results
+ Proven strong diagnostic and complex problem-solving skills
+ Demonstrated strong multi-tasking skills
+ Familiarity with Linux file systems and data manipulation techniques
Behavioral Attributes :
+ Excited and willing to learn about innovative technology
+ Contributes to overall positive teamwork environment
+ Builds effective relationships both internally and externally and at all levels
+ Understands and embraces the value of intentional inclusion
+ Flexible and positively adapts to change
+ Demonstrates professionalism in the work environment
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit ******************* and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 16395
Job Category: Engineering
Job Schedule: Full time
Company: Georgia Power
$32k-39k yearly est. 14d ago
Biomedical Engineering Support Specialist - Service Maintenance
Widescope Consulting and Contracting Services
Remote support specialist job in Powder Springs, GA
Job Title: Biomedical Engineering SupportSpecialist - Service Maintenance
Job Type: Full-time Reports To: COO Widescope Consulting & Contracting
Provide cradle-to-grave biomedical engineering and administrative support to the Defense Health Agency (DHA) for centrally managed service maintenance contracts supporting diagnostic imaging equipment and Picture Archiving and Communication Systems (PACS) across all DHA sites.
Duties and Responsibilities:
Provide cradle-to-grave support to DHA for service maintenance contracts for centrally managed diagnostic imaging equipment and PACS.
Provide administrative support to DHA sites to determine appropriate maintenance coverage and recommend service maintenance contracts.
Track and survey DHA sites to perform needs assessments for service maintenance contract requirements.
Perform continuous monitoring of quality, quantity, and timeliness of service maintenance contracts.
Prepare business cost analyses for requests to add equipment maintenance to centrally managed contracts.
Interface with and prepare required documentation for the Defense Logistics Agency (DLA) and DHA finance offices.
Represent DHA in development, amendment, and rewrite of consolidated service maintenance agreements used by all DHA Medical Treatment Facilities (MTFs).
Ensure maintenance agreements are right-sized, cost-effective, and protect MTF operational requirements and DHA interests.
Ensure and assist base-level Biomedical Equipment Technicians (BMETs) with accurate accounting of service contract costs in DMLSS.
Maintain continuous accounting of current fiscal year expenditures for service maintenance contracts.
Prepare budget estimates and projections for future-year service maintenance contract requirements.
Supported Systems:
Centrally managed diagnostic imaging equipment and Picture Archiving and Communication Systems (PACS) supporting DHA Medical Treatment Facilities worldwide.
Preferred Qualifications:
Biomedical, clinical, or systems engineering background with experience in medical device life-cycle management, requirements development, or acquisition support.
Familiarity with DHA, DoD PPBE, and facility hospital operations preferred.
Bachelor's Degree in related field is highly recommended.
U.S. Citizen
$50k-80k yearly est. 40d ago
IT Technician
Academy of Scholars 4.1
Remote support specialist job in Decatur, GA
Job Description
Are you passionate about technology and eager to solve IT challenges while making a difference in a school community?
We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In
this role, you will support students, teachers, and staff with their technology needs in a
friendly, patient, and professional manner. This is a great opportunity for someone looking
to start or grow their career in IT while contributing to a positive learning environment.
Key Responsibilities
Install and set up PC hardware, peripherals, and classroom technology.
Inspect, maintain, and repair computer equipment (e.g., keyboards, mice,
projectors, smart boards).
Install, configure, and manage software according to specifications.
Set up and maintain local networks, ensuring connectivity and functionality for school systems.
Monitor and maintain network security, backups, and privacy protocols.
Provide technical support and prompt troubleshooting for teachers, students, and staff.
Assist with technology integration in classrooms and staff training on new systems or applications.
Keep accurate records of repairs, system issues, and maintenance activities.
Track and maintain hardware/software inventory and IT-related expenses.
Recommend IT equipment purchases based on school needs.
Requirements
Basic knowledge of computer hardware, operating systems, and networks.
Strong problem-solving skills and attention to detail.
Calm, patient, and professional demeanor, with the ability to work well with children and educators.
Excellent communication and interpersonal skills.
Ability to manage time effectively and prioritize tasks in a school setting.
Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome).
Background check and clearance required for working in an educational environment.
CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required.
Who We're Looking For:
A friendly, reliable, and supportive team member who enjoys helping others, learns
quickly, and is committed to maintaining a safe and positive learning environment through
technology support.
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$39k-50k yearly est. 17d ago
Senior Field Specialist
8427-Janssen Cilag Manufacturing Legal Entity
Remote support specialist job in Atlanta, GA
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Customer Management
Job Sub Function:
Technical Field Service
Job Category:
Business Enablement/Support
All Job Posting Locations:
Atlanta, Georgia, United States
Job Description:
We are searching for the best talent for a Senior Field Specialist in Atlanta, GA.
Candidate must reside in the Atlanta, GA area.
Candidate must have the ability to work in home office 25% & in field 75%.
Valid US Driver's license is required.
About Vision
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that's reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs - from the pediatric to aging eye - in a patient's lifetime.
Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
In this position, you will provide on-site technical product services including installations, upgrades, preventative maintenance, and repairs for customers/sales group. This job is not eligible for sales incentives/sales commissions. Adheres to environmental policy, procedures, and supports department environmental objectives.
RESPONSIBILITIES:
• Installs, services, and repairs medical device equipment in external facilities to support the sales team and customers.
• Serves as a primary technical resource for internal and external stakeholders.
• Provides frequent status updates and documented service reports to stakeholders.
• Operates efficiently to complete on site installation, repair, maintenance, and testing activities to factory specifications.
• Ensures all installation, maintenance, and required service work is completed on time.
• Identify problems and recommend resolutions for existing products and procedures.
• Analyzes service data to schedule proactive and reactive service activities.
• Works closely with colleagues to support knowledge and skills transfer.
• Operates and maintains a corporate vehicle in accordance with company guidelines.
• Maintains trunk inventory and manages calibrated test equipment and other electronic devices.
• Able to lift or move up to 50 lbs, stand, squat, kneel, reach for extended periods, and use hand tools and electronic test equipment to repair medical lasers and other medical devices.
• Able to adapt to modified or flexible work schedules.
• Assists in the development of equipment maintenance procedures and completes additional duties or projects as assigned.
• Documents and reports field service activities while promoting and incorporating process improvements.
• Conduct new product evaluations.
• Participate in the creation of technical bulletins and basic operational and service procedures.
• Demonstrates technical proficiency on one or more product line modalities.
QUALIFICATIONS
EDUCATION:
• Associate's degree or Technical Certification preferred (Electronics, Bio-Medical, Optical, Mechanical) or equivalent military experience.
REQUIRED:
• A minimum of 4 years' technical/field support experience in highly regulated industry
• Computer skills, familiar with Microsoft Office, Tableau, and similar software applications.
• Maintains healthcare vendor credentialing as an employee for J&J Vision.
• Strong customer service skills. Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms.
• Problem-solving skills to diagnose problems with malfunctioning equipment.
• Time-management skills to handle appointments efficiently and stay on schedule.
• Attention to detail, spot issues and complete accurate reports about the repairs.
• Organizational skills to keep tools and paperwork organized while in the field.
• Computer and technical skills to understand the equipment fully.
• Field Based Employee
• Works remotely with travel up to 75% based on customer needs and requirements.
This position is eligible for a company car through the Company's FLEET program.
This position is overtime eligible.
This job posting is anticipated to close on 2/2/2026.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
$37k-65k yearly est. Auto-Apply 2d ago
Specialist, Field Training
Smalls Sliders Operations LLC
Remote support specialist job in Atlanta, GA
Job Description
The Specialist, Field Training is primarily responsible for the delivery and implementation of effective training systems and hands-on training at our New Can Openings and existing Cans. This role supports the Cans through the delivery of training at New Can Openings, establishing Certified Training Locations, monitoring MIT performance, and supporting the training of employees and Managers.
Key Responsibilities/Essential Duties
Can Training
Deliver the training modules and support at New Can Openings (NCO's)
Ensure the highest levels of training standards at all Cans
Ensure NCO's are properly trained and supported
Implement Training programs and systems
Support the program development of Certified Training Cans
Execute Certified Training Can and annual Re-Certification process
Conduct and document Certified Training Can visits to evaluate operational effectiveness and MIT requirements
Execute touchpoints with all Managers in Training [MITs] during each phase of training; combination of phone calls, emails and face-to-face interactions to gauge performance
Support Pre and Post New Can Opening Activities
Validate the effectiveness of training plans and identify training gaps by assessing objectives, compliance, and providing training on corrective actions
Identify training gaps and compose/execute plans with clear objectives, outcomes, and follow-up measurements
Business Unit(s) Support
Schedule and execute Certified Training Manager classes to achieve expectations, track Certifications
Participate in Train the Trainer sessions for rollouts; Partner cross-functionally on training sessions needed in-Can
Create, maintain, and execute Business Unit Training Plans in partnership with Business Unit Leaders aligned to business goals
Provide feedback on Squad Member, Shift Leader, and Can Management development plans
Manage ServSafe Certification
Training Functional Support
Provide feedback and follow-up documentation on executed rollouts and training meetings
Serve as the subject matter expert [SME] for training system development
Actively review and provide feedback on all training programs in development
Provide observations, evaluations, and feedback on training effectiveness
Participate in meetings and training sessions at the NCO, Cans and off-site locations
Required Qualifications/Skills
Ability to lead, motivate, and empower
Excellent communication and presentation skills
Ability to recognize problems, set goals and convert plans into action
Ability to exercise good judgment in decision making
Open to feedback and to self-improvement
Holds self-accountable to high personal standards of conduct and professionalism
Ability to manage time effectively
Exceptional interpersonal skills, with the ability to effectively interact with employees and stakeholders at all levels of the organization
Superior organization and follow-up skills
Proficient in a variety of LMS and technology systems
Ability to travel 70-80%
Previous training experience required; minimum 2 years preferred
Minimum of 2 years' management experience in the hospitality field required; quick service or fast casual preferred.
It is the policy of Smalls Sliders to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
$37k-65k yearly est. 18d ago
Senior Field Specialist
6120-Janssen Scientific Affairs Legal Entity
Remote support specialist job in Atlanta, GA
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Customer Management
Job Sub Function:
Technical Field Service
Job Category:
Business Enablement/Support
All Job Posting Locations:
Atlanta, Georgia, United States
Job Description:
We are searching for the best talent for a Senior Field Specialist in Atlanta, GA.
Candidate must reside in the Atlanta, GA area.
Candidate must have the ability to work in home office 25% & in field 75%.
Valid US Driver's license is required.
About Vision
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that's reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs - from the pediatric to aging eye - in a patient's lifetime.
Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
In this position, you will provide on-site technical product services including installations, upgrades, preventative maintenance, and repairs for customers/sales group. This job is not eligible for sales incentives/sales commissions. Adheres to environmental policy, procedures, and supports department environmental objectives.
RESPONSIBILITIES:
• Installs, services, and repairs medical device equipment in external facilities to support the sales team and customers.
• Serves as a primary technical resource for internal and external stakeholders.
• Provides frequent status updates and documented service reports to stakeholders.
• Operates efficiently to complete on site installation, repair, maintenance, and testing activities to factory specifications.
• Ensures all installation, maintenance, and required service work is completed on time.
• Identify problems and recommend resolutions for existing products and procedures.
• Analyzes service data to schedule proactive and reactive service activities.
• Works closely with colleagues to support knowledge and skills transfer.
• Operates and maintains a corporate vehicle in accordance with company guidelines.
• Maintains trunk inventory and manages calibrated test equipment and other electronic devices.
• Able to lift or move up to 50 lbs, stand, squat, kneel, reach for extended periods, and use hand tools and electronic test equipment to repair medical lasers and other medical devices.
• Able to adapt to modified or flexible work schedules.
• Assists in the development of equipment maintenance procedures and completes additional duties or projects as assigned.
• Documents and reports field service activities while promoting and incorporating process improvements.
• Conduct new product evaluations.
• Participate in the creation of technical bulletins and basic operational and service procedures.
• Demonstrates technical proficiency on one or more product line modalities.
QUALIFICATIONS
EDUCATION:
• Associate's degree or Technical Certification preferred (Electronics, Bio-Medical, Optical, Mechanical) or equivalent military experience.
REQUIRED:
• A minimum of 4 years' technical/field support experience in highly regulated industry
• Computer skills, familiar with Microsoft Office, Tableau, and similar software applications.
• Maintains healthcare vendor credentialing as an employee for J&J Vision.
• Strong customer service skills. Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms.
• Problem-solving skills to diagnose problems with malfunctioning equipment.
• Time-management skills to handle appointments efficiently and stay on schedule.
• Attention to detail, spot issues and complete accurate reports about the repairs.
• Organizational skills to keep tools and paperwork organized while in the field.
• Computer and technical skills to understand the equipment fully.
• Field Based Employee
• Works remotely with travel up to 75% based on customer needs and requirements.
This position is eligible for a company car through the Company's FLEET program.
This position is overtime eligible.
This job posting is anticipated to close on 2/2/2026.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
$37k-65k yearly est. Auto-Apply 2d ago
Underwriting Support Specialist - Excess & Umbrella
Markel 4.8
Remote support specialist job in Alpharetta, GA
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis.
What you'll be doing:
Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items.
Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file.
Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.
Under Underwriter direction, attached appropriate forms and makes policy changes as requested.
Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization.
Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved.
What we're looking for:
Bachelor's degree preferred.
Excellent oral and written communication and organizational skills
Ability to multi-task in fast-paced environment.
Ability to work independently and within a team.
Ability to follow process and attention to details.
Willingness to work toward insurance designation (AINS)
Intermediate level of proficiency in MS Word and Excel.
Markel offers hybrid working schedules of 3 days in the office and 2 days remote.
#deib
#LI-Hybrid
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
$49k-59k yearly est. Auto-Apply 60d+ ago
Field Specialist 3 (Distribution) 4P/352
4P Consulting
Remote support specialist job in Chamblee, GA
Distribution Field Specialist 3
Schedule: Daylight hours (approx. 7:00 AM - 6:00 PM, 10-40 hrs weekly) Contract- 1 Year
Client -Southern Company
We are seeking a seasoned Distribution Field Specialist with a background in lineman/powerline operations and 10-15 years of utility field experience. This role is critical in overseeing and optimizing the reliability, efficiency, and safety of distribution systems. The position requires advanced technical knowledge, leadership capabilities, and a proven ability to ensure compliance with industry standards while supporting both operational and maintenance efforts.
Key Responsibilities
Field Operations: Lead and perform inspections of distribution assets; identify issues and recommend corrective actions.
Maintenance Planning: Develop and execute maintenance strategies for power lines, substations, transformers, and related equipment.
Issue Resolution: Troubleshoot and resolve complex outages and service interruptions.
Safety Oversight: Implement and enforce utility safety programs; conduct audits to ensure compliance with regulations.
Asset Management: Manage the lifecycle of distribution assets, including upgrades, replacements, and relocation.
Technical Guidance: Provide mentorship and expertise to junior field staff; collaborate with engineers and operations teams.
Data Analysis: Collect and analyze performance data to improve system reliability and inform long-term planning.
Customer Relations: Address escalated customer issues, ensuring clear communication during planned outages and maintenance activities.
Technology Utilization: Use inspection tools, asset management software, and reporting platforms to document field activities.
Reporting: Prepare detailed reports on inspections, maintenance, and performance for leadership review.
Regulatory Compliance: Stay updated on NERC, OSHA, and utility-specific standards to ensure strict compliance.
Qualifications
Education:
Bachelor's degree in Engineering, Energy Management, or related field (preferred).
Experience:
10-15 years in utility field operations, powerline/distribution maintenance, or asset management.
Strong background in lineman/powerline fieldwork is required.
Certifications:
Professional Engineer (PE) license highly desirable.
Skills & Expertise:
Advanced knowledge of distribution equipment and systems.
Proficiency in field inspection software and asset management tools.
Strong leadership, communication, and safety management skills.
Proven ability to supervise crews and coordinate across engineering, operations, and maintenance teams.
Strong problem-solving and troubleshooting expertise under pressure.
$37k-65k yearly est. 60d+ ago
Technical Support Engineer I
Axon 4.5
Remote support specialist job in Atlanta, GA
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
AXON is seeking a high-energy, experienced Technical Support Engineer with expertise in customer service, computer networking, cloud solutions, Linux systems administration. This individual will play an instrumental role in supporting critical and escalated issues. We need a self-starter who excels in a high-paced, evangelistic startup environment, focusing on law enforcement, and thrives on resolving technical issues.
What You'll Do
Location: Atlanta, GA
Reports to: Manager, Technical Support
Work closely with Law Enforcement customers to ensure a stellar experience with Axon's Fusus products & services.
Become an expert on the Fusus solution, available apps, APIs, and roadmap
Join Forces with Axon Teams to triage and prioritize agency change and feature requests
Lead consultative Solution Audits for prospects, including detailed network analysis, device discovery, and documentation.
Provide frontline email & phone support to customers for complex technical issues
Research, diagnose, troubleshoot, and identify solutions to resolve Axon device and system issues directly with customers via phone & email
Follow up with clients to ensure their systems are fully functional after troubleshooting
Assist the tier 1 support team by answering questions, aiding in troubleshooting efforts, and training
Log & provide detailed notes on each customer interaction
Develop knowledgebase articles
Solve problems effectively in an ever-evolving environment* Report bugs and trends to the necessary Axon teams
Participate in an on-call rotation for outages or other critical escalations as needed
Determine the urgency of issues for each client and their placement in the prioritization of issues for their entire group of assigned clients
Proactively improve knowledge and develop analytical and technical skills
What You Bring
Must have intellectual curiosity, humility, accountability, and positive approach
Network and telecommunication-specific professional certifications, such as but not limited to: CCNA, CompTIA Network+, etc.
Minimum of 3 years experience with routing and switching
Minimum of 3 years of Technical Support experience
Minimum of 2 year of SaaS experience
Operational knowledge of virtualization and virtual machines
Operational knowledge of computer/server hardware, Linux operating systems, and storage devices
Operational knowledge of redundant storage solutions such as RAID
Experience using Secure Shell (SSH)
Experience using Splunk, JIRA, and/or Salesforce* Experience with security camera systems, VMS, DVR, NVR solutions
Strong interpersonal skills and the ability to work with multiple teams to achieve common objectives
Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort
Ability to articulate at a technical level appropriate to the circumstance - i.e. for clients with varying levels of IT knowledge and skillset* Bachelor's degree in Information Technology, Computer Information Systems, related field or equivalent experience or certifications.
In order to comply with federal law, your employment is additionally contingent on your ability to lawfully possess, ship, transport, or receive firearms or ammunition under all applicable regulations if required. If it is indicated in your job posting that your role requires CJIS clearance, your employment is also contingent upon your ability to obtain and maintain CJIS security clearance in all applicable jurisdictions for the duration of your employment.
Benefits that Benefit You
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ********************************************************************
Base Pay Range
$56,625-$90,600 USD
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at ****************************** or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
$56.6k-90.6k yearly 7d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Rome, GA
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$35k-58k yearly est. 8d ago
Information Technologist (Full-time)
Academy of Scholars 4.1
Remote support specialist job in Decatur, GA
The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school's technology to a new level while at the same time improving and maintaining customer support.
The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision.
*****Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks
Duties & Responsibilities
Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems
Ensure all documentation is properly maintained and updated in a timely manner.
Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters.
Monitoring and maintaining network connections to connected devices such as printers, switches, servers, and wireless access points.
Expectations
Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems.
Strong verbal and written communication skills.
Must be customer service and detail oriented.
Qualifications
Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment.
Experience
Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks.
Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus)
Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus.
Microsoft Office 365 (Teams is a Plus)
Server Hardware
Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management
Certification:
Apple or Microsoft Technology and/or CompTIA certification(s) preferred
Google Admin Certification or equivalent experience preferred
Education:
BS degree in Information Technology, Computer Science, Engineering, a relevant field or equivalent experience
Experience:
A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments
Working in academic environment: 2 years (Preferred)
Administering Chromebook: 2 years (Preferred)
Apple/Mac device: 2 years (Preferred)
Google Education: 2 years (Preferred)
Mobile Device Management: 2 years (Preferred)
WordPress: 2 years (Preferred)
How much does a remote support specialist earn in Marietta, GA?
The average remote support specialist in Marietta, GA earns between $29,000 and $70,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Marietta, GA