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Remote support specialist jobs in Memphis, TN

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  • Helpdesk / Desktop Support Technician Onsite $25 an hr.

    Vaco By Highspring

    Remote support specialist job in Memphis, TN

    ONSITE in Memphis. Provide Tier 1-2 helpdesk and desktop support for end users in a Windows environment Troubleshoot hardware, software, and basic network connectivity issues Support laptops, desktops, printers, mobile devices, and peripherals Manage tickets using a standard ITSM tool and document resolutions clearly Assist with user onboarding, offboarding, and account access requests Escalate complex issues to engineering or infrastructure teams as needed 1+ year of hands-on helpdesk or desktop support experience required 6-month contract at $25/hour, with potential for extension based on performance Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
    $25 hourly 2d ago
  • Tier-One Tech Support

    Fedex 4.4company rating

    Remote support specialist job in Collierville, TN

    A client/employer of Insight Global is seeking a detail-oriented and proactive Tier 1 Support Specialist to join our client's team in Collierville, TN. This role is responsible for monitoring, triaging, and resolving technical issues across multiple platforms, ensuring timely escalation and documentation. The ideal candidate will have experience with ticketing systems, badge provisioning, and access control tools.
    $37k-48k yearly est. 2d ago
  • IT Support Technician

    PCS Managed Services

    Remote support specialist job in Memphis, TN

    2-5 years of Help Desk experience REQUIRED. (please don't apply if don't meet this requirement) Previous MSP experience a plus! · Are you looking for a company that values its employees and its culture? · Do you enjoy technical troubleshooting and problem solving? · Do you want to surround yourself with passionate, knowledgeable IT experts? · Are you a strong communicator who thrives when helping others? This could be a good fit for you - and for us! PCS Managed Services, LLC is a Managed IT services provider serving the Memphis and Mid-South area. We are looking for the right person to fill the role of Tier1 IT Support Technician. Essential Duties and Responsibilities: The IT Technician position is a key contributor in the success of managing our client's IT environment. Your primary responsibility is to diagnose, resolve and document support tickets. As a member of our support team, a Tier 1 Support Technician is part of a robust team, who work together to apply the right expertise to every request while exceeding customer expectations on delivering a superior service experience. We strive to provide first contact resolution in Tier1 so our customers can get back to what's important to them and their customers. Knowledge, Skills, and/or Abilities Required: · 2+ years as IT Support Specialist, direct end-user support is required · Keen ability to troubleshoot IT issues and dedication follow an issue all the way to resolution · Excellent written and verbal communication with team members and customers · A willingness and commitment to learn new things and grow new skill sets · Ability to work on multiple priorities and/or projects simultaneously · Ability to work with little supervision · Organized, detail oriented and self-motivated. · Take ownership and be accountable for solving support tickets · Ability to fulfill night and weekend shifts as part of our on-call rotation · Ability to resolve 10-20 daily tickets on average Required Technical Skills: · Advanced knowledge and competency of all Microsoft Workstation Operating Systems and Applications · Intermediate knowledge in managing Microsoft Server Operating Systems and Networks · General knowledge managing firewalls, layer 2/3 switches, access points and other networking devices · Administration of Microsoft Office 365 email, applications, Azure AD and InTune · Knowledge or Microsoft Active Directory and Group Policy · Experience working with computer peripherals, such as printers and scanners · Strong understanding of hardware, software, and network troubleshooting · Experience with VPN technologies; configuring, supporting, and troubleshooting · Strong understanding of DHCP and DNS configuration and management Nice Skills to Haves: · Previous MSP (Managed Service Provider) experience · Experience working with PSA and RMM tools, such as ConnectWise, Autotask, Kaseya · Advanced knowledge of Azure AD, SharePoint, MDM, MFA · Virtual Environment Management (VMWare, Hyper-V, Hyper-Converged) · Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365 · Continued education: Associate or Bachelor degree in MIS or Computer Science Company Benefits Position is Full-Time, salaried and includes these great benefits: · Health, Dental and Vision Insurance · 401K retirement plan · Life Insurance · Paid Time Off (PTO) · 9 paid holidays · Professional development assistance, training, and certifications Ready to join the PCS team? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should submit their resume to ***************. No recruiters, please.
    $31k-48k yearly est. 2d ago
  • IT Support Engineer

    Avaso Technology Solutions

    Remote support specialist job in Memphis, TN

    AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: As part of the Site Technology Servicing team, we provide onsite IT technical support within our scope, which includes all users and onsite hardware support. Performs activities associated with installing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, iPhone, iPad, standard software, at customer sites, Infrastructure Managed Services (IMS) environments and/or depot locations, and may be directed by Help Desk, Service Desk or script using standard methods, techniques and tools. Assignments range in complexity from basic troubleshooting and repair to more difficult device repair. Position: IT Support Engineer EUC L2 Location: Memphis, Tennessee, United States (Onsite) Position type: Full-Time Key Responsibilities: Provide technical support as point of contact for IT for the site. End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required New users onboarding preparing IT assets and tools. Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock. Executive / VIP support. Coordination and remote hand support to backend team for Network & server smart hand support. IP phone, Video conference support, Level 1 Multifunction Printers support. Configuring, deploying, and troubleshooting enterprise and personal desktop and laptop computers, personal productivity devices, and business applications. Supporting midrange servers. Supporting network devices such as switches, routers, Wireless Aps with the help of backend team. Handing tickets on ServiceNow or similar ticketing system. Troubleshooting VPN. Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint. Troubleshooting MS Windows 10. Troubleshooting MS Office 365 issues for end-users. Office IT Asset Management. Coordinate external vendors when engaged for support. Work independently and coordinate inhouse IT projects. Engineer should manage most of their time around activities involving BAUs - SLAs, CSAT, Response Time to Client, Average Resolution time, Open incident backlog and maintaining SOP's and Runbooks for global team use. Should provide technical guidance to Site Tech, prioritization on workload and resource capacity planning Should be leading the project support team. Asset / stock management / E-Waste, Site Tech Onboarding / Training / Process alignment / Documentation , Onsite Training / User Education , Vendor Co-ordination. Required Skills & Qualifications: 4+ years' experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment. In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access. Knowledge & experience with ServiceNow or similar ticketing system. Understanding of Active Directory. Familiarity with Microsoft server technologies and their associated user management tools, including Active Directory, Office 365, SharePoint, File, Print, DHCP, and DNS. Self-disciplined and highly motivated. Good decision-making skills Should be able to prioritize workload based on SLA's and user impact. Why AVASO Technology? Join a dynamic and innovative team with a global presence. Opportunities for career growth and continuous learning. Competitive salary and benefits package. Work with cutting-edge technologies to shape the future of IT solutions. AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need. How to Apply: Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to *************************. (Please do mention the Location you're applying for)
    $54k-78k yearly est. 1d ago
  • Information Technology Technician

    Public Service Commission of Yazoo City 4.1company rating

    Remote support specialist job in Southaven, MS

    The IT Technician supports the Public Service Commission of Yazoo City's technology infrastructure by maintaining computer systems, software, and network hardware to ensure reliable and secure IT operations. This position provides technical assistance to staff, troubleshoots issues, and plays a key role in maintaining technology systems that support the utility's operations and customer service delivery. Key Responsibilities Install, configure, and maintain desktop computers, printers, software, and other IT-related equipment. Respond to service requests and provide timely technical support to staff. Monitor and troubleshoot network connectivity and performance issues. Perform routine system maintenance and software updates. Assist in managing the utility's security protocols including firewalls, antivirus protection, and data backups. Maintain and update user accounts, access rights, and system permissions. Support the implementation of IT-related projects such as system upgrades and new technology integration. Document technical processes, user guides, and IT inventory. Ensure compliance with cybersecurity standards and data protection policies. Provide training and assistance to staff in using hardware, software, and other tools. Collaborate with vendors and service providers as needed for maintenance and support.
    $27k-42k yearly est. 22h ago
  • Regional Technology Specialist (Memphis, TN / AR) - Johnson & Johnson MedTech, Electrophysiology

    8427-Janssen Cilag Manufacturing Legal Entity

    Remote support specialist job in Memphis, TN

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: MedTech Sales Job Sub Function: Capital Sales -- MedTech (Commission) Job Category: Professional All Job Posting Locations: Arkansas (Any City), Memphis, Tennessee, United States of America Job Description: We are searching for the best talent for Regional Technology Specialist to be in Memphis, TN / AR. About Cardiovascular Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech As the Regional Technology Specialist, you will: Be an integral part of J&J MedTech Electrophysiology US Field Sales & Service group reporting to a New Technology Manager (NTM), and closely partnering with, the Regional Business Director (RBDs) and Territory Managers (TMs). Under the general direction of the manager and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, you will focus on: Assessing and increasing the clinical competency development for the assigned workgroup's field organization, and assessing team members' clinical skills, identifying internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond. Launching new technologies; and have accountability for achieving geographically aligned business objectives. Through this support, they will be a strategic partner to implement emerging education related to new technologies, organizational directives and to quantifiably improve their workgroup's level of clinical competence. The end result should be that Electrophysiology personnel are recognized as best in industry for their commercial, technical and clinical competencies and that new technology is introduced flawlessly. May also be accountable to provide technical and clinical product support to Electrophysiology (EP) physicians and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems to enable practitioners to perform advanced cardiac ablation procedures. Build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. Partner with Territory Managers, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives. Work in coordination with the NTM and Global Education & Training team to accurately assess the clinical skills of assigned electrophysiology clinical team members and establish a prioritized clinical development plan leading to continual growth and business goal attainment. Facilitate the development of the assigned electrophysiology clinical team members to meet the requirements of the certification and ongoing clinical development process. Develop & execute a workgroup-wide certification plan that brings 100% of the group to the targeted level and accurately assesses the clinical skills of assigned per diem clinical support and manages them through the per diem certification process. Measure, and is accountable, to quantifiable learning and growth in their assigned workgroup. Partner with Sales and Service leaders to execute content for emerging and targeted areas of growth. Partner with various stakeholders including Sales, Marketing and Global Education and Training to execute continual education of all sales and clinical field personnel. Provide expert clinical product and technical assistance and training to physicians and EP/IC Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and all appropriate software modules) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate assigned customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Share best practices to increase value for customers. Use and coach aligned workgroups on consultative selling techniques to identify potential sales opportunities within the account. Create awareness of electrophysiology solutions and facilitates Territory Manager (TM) and Clinical Account Specialist (CAS) contact with the key decision makers to drive incremental business. Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. other EP/Ultrasound CAS, FSE, RBD/KAM) and other internal and external partners. Develop and share best practices with US Field Sales and Service colleagues and internal partners. Develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure and problem-solving focus during stressful interactions. Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders. Formulate solutions based on dialogue and input gained during session. Respond daily to requests by email and voicemail from customers, practitioners and partners. Perform administrative work, including CAS Field Visit Letters, training summaries, account documentation, compliance training requirements, expense reporting, and Company system input. As required, respond to requests for case support to customers for the operation and use of electrophysiology equipment. Set appointments, present clinical and technical information, and be present to ensure optimal equipment usage. Communicate with counterparts, supervisor, and business partners to ensure efficiency and open lines of communications. Maintains Safe Fleet standards according to Company guidelines. Communicate business related issues or opportunities to the next management level. Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition. Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. Perform other duties assigned as needed. Required Qualifications: A minimum of a bachelor's degree, or 5 years of relevant professional work experience. Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities. Do you have a valid driver's license issued in the United States? Must be willing and able to travel up to 70% overnight locally, regionally, and nationally. Preferred Qualifications: Certification in cardiology technology (E.g. IBHRE, RCES), for EP and clinical experience. Managerial / supervisory experience. Live in the assigned geography. Strong computer skills, including proficiency with Microsoft Office products Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's What You Can Expect Application review: We'll carefully review your CV to see how your skills and experience align with the role. Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA Required Skills: Preferred Skills: Brand Positioning Strategy, Communication, Competitive Landscape Analysis, Compliance Management, Customer Centricity, Customer Experience Management, Incentive Policy, Procedures, and Quotas, Industry Analysis, Market Opportunity Assessment, Problem Solving, Profit and Loss (P&L) Management, Project Management, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Vendor Selection
    $60k-95k yearly est. Auto-Apply 3d ago
  • Computerized Tomography (CT) Technician- 13 Weeks full time contract assignment in Memphis, TN.

    ATC Marietta 4.3company rating

    Remote support specialist job in Memphis, TN

    Job Description The CT TECHNOLOGIST, under the direct supervision of a radiologist, performs specialized computerized tomographic procedures using ionizing radiation scanning equipment. ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! We offer the following benefits: Medical insurance Dental insurance Vision insurance Referral program Tuition reimbursement 401k Plan Flexible Schedules Life insurance Disability insurance Identity theft insurance Compensation $63/hour Shift: Night 3x12-Hour (18:30 - 07:00) Job Location: Methodist South Hospital in 1300 Wesley Dr Memphis, TN 38116 Expected Start date: ASAP EDUCATION Graduate of an AMA approved CT program of study at the associate's or bachelor's degree level. LICENSURE State specific; current and unrestricted license or registration to practice as an CT technologist in the state of practice, as applicable. ARRT registration. EXPERIENCE One year of current CT technologist experience in the clinical setting. CREDENTIALS Current CPR; and other health and screening tests as required by specific facilities and/or regulatory agencies. ENVIRONMENTAL WORKING CONDITIONS Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials. REPRESENTATIVE DUTIES AND RESPONSIBILITIES Complies with ATC policies/procedures. Complies with client facility policies/procedures. Documents accurately and completely services provided. Maintains confidentiality relative to patient care and facility practices in accordance with the Health Insurance Portability and Accountability Act. Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved. Communicates information effectively to appropriate personnel. Maintains competency by participating in continuing education programs and meets state specific requirements. Sets up and explains procedure to patient. Operates or administers intravenous contrast injectors/injections. Evaluates CT Scans to determine if additional scanning is needed. Perform 3 dimensional reformations of CT scans on computer. Monitors patient safety and comfort and views images of area being scanned on video display screen to ensure quality of pictures. Performs other related duties as assigned. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice. Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or dis bility status or any other category protected by Federal, State or local law. M/F/D/V EOE ADD TAG
    $63 hourly 10d ago
  • IT Systems Engineering Specialist

    Apidel Technologies 4.1company rating

    Remote support specialist job in Memphis, TN

    Job Description is Contract with a Set Duration of 6 mos- 1year Manager\'s Notes: Preferred Tech Stack Experience CommVault Avamar/Data Domain Primary Purpose: To assist in installing and maintaining operations systems, application software, and system management tools including monitoring installed IT systems, cloud, and network infrastructure. To assist with providing network level verification and security to the IT organization and tracking system alerts and notifications. Essential Functions and Responsibilities Assists in installing and maintaining operating systems, application software, and system management tools. Assists in monitoring installed systems and infrastructure for the organization. Assists with upholding security, backup, and redundancy strategies. Assists in maintaining custom scripts to increase system efficiency and lower human intervention time on tasks. Provides remote access solution support: VPN, Terminal Services, Citrix, and Hyper-V. Develops and maintains IT documentation. Additional Functions and Responsibilities Performs other duties as assigned. Supports the organization\'s quality program(s). Travels as required. Qualifications Education & Licensing Bachelor\'s degree in Computer Science, Computer Engineering or a related field from an accredited college or university preferred. Experience Five (5) years of experience implementing and maintaining technology infrastructure or equivalent combination of education and experience required. Skills & Knowledge Knowledge of Cloud based applications, preferably Azure Knowledge of virtualization and containerization Knowledge of Networking (OSI network layers, TCP/IP) Excellent oral and written communication skills, including presentation skills PC literate, including Microsoft Office products Strong organizational skills Ability to create and complete comprehensive, accurate and constructive written reports Ability to work in a team environment Ability to meet or exceed Performance Competencies Work Environment When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
    $55k-93k yearly est. 8d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Memphis, TN

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $29k-38k yearly est. 60d+ ago
  • Field Support Technician

    EAI 3.5company rating

    Remote support specialist job in Memphis, TN

    Benefits: Health insurance options Free Life Insurance Free Personal Tax Return Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required. What you'll do here: Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools. Meets deadlines to ensure office locations meet our brand/marketing appearance standards. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Other duties as assigned. Skills you'll bring for success: Driver's license preferred. Good interpersonal and communication skills. Basic knowledge of computer functions is preferred but not required. Customer service experience. Physical Demand and Work Effort: Standing, walking, sitting. Must be able to lift, push, pull, or carry up to 55 lbs. at one time. Must be able to hold, carry, and move equipment, tools, and materials. Compliance with company policies and standards. Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $33k-41k yearly est. Auto-Apply 15d ago
  • Desktop Support Engineer

    Procom Consultants Group 4.2company rating

    Remote support specialist job in Memphis, TN

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Desktop Support Engineer Pay Rate: $13.44/hour On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Memphis, TN. Desktop Support Engineer Job Details Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions. • Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities: • Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities: • Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors. • Managing returns on warranted parts and systems • Packaging and shipping replacement parts to customers • Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers • May participate in development of information technology and infrastructure projects • Installing, supporting and troubleshooting approved desktop software • Performing planned maintenance, moves, adds and changes • Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN) • Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel • Exercises judgment with defined procedures and practices to determine appropriate action • Ability to work on call after hours as required Communicate effectively with multiple customers and co-workers. This includes the following activities: Consulting with the Service Desk on support calls Able to communicate highly technical information to both technical and non-technical personnel Providing Case status updates to management and end-users Providing phone support and diagnostics to remote customers Participating in training programs designed to educate customers about basic and specialized applications Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support Desktop Support Engineer Mandatory Skills • 1-2 years or more of related experience preferred • Associate's Degree or equivalent experience required • Strong customer service skills • Reliability and a strong sense of responsibility • Ability to work independently and take ownership • Solid technical and analytical skills required • Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers • Knowledge of supported Microsoft Windows operating systems • Experience with Active Directory administration • Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office • Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities • A+ Certification recommended • MCTS, MCITP, MCPD, MCM preferred • ITIL Certification preferred • Ability to travel as required. • Ability to lift 50lbs (printers, desktop machines, etc.). Desktop Support Engineer Start Date ASAP Desktop Support Engineer Assignment Length 6+ months Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
    $37k-48k yearly est. 2h ago
  • Field Support Specialist

    Tremco Illbruck

    Remote support specialist job in Memphis, TN

    BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco Roofing and Building Maintenance is currently searching for a Field Support Specialist. The Field Support Specialist works closely with the Commercial Roofing Sales Representative to support and increase the sales activity in the region. Maintains accounts through prospecting, closing, and providing solid market presence including serving customers. Developing Business * Preparing and/or distributing marketing materials * Inspection and evaluation of the property * Preparing roof drawings and sketches * Preparing scope of work documents * Preparing proposals * Attending sales calls * Pricing patch and repair jobs * Providing technical expertise * Attending meetings with the architect, contractor and/or owner Managing Accounts * Identifying, analyzing, resolving problems * Preparing reports to owners regarding the condition of roofs. * Project site visits to monitor installation of Tremco roofing products * Identification of any aspect of installation that does not comply with specifications * Review and resolve concerns of architects, contractors and owners regarding Tremco's installation instructions * Coordinating visits with contractors * Preparing reports on progress and problems for the Sales Representative. * QA/ QA+ inspections * Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only). * Identifying and troubleshooting problems arising during installation and the lifecycle of the roof May occasionally perform patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor. May also perform minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks. Other Work * This work may include but is not limited to: * Conducting diagnostic infra-red scans of roofs * Taking photographs * Preparing CADD drawings * Delivering or picking up samples, documents or small products from/to architects, owners and contractors. Education and/or Experience: * Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience. * Must have a minimum of two to three years of related hands-on experience and/or training in a similar role. * Prior sales and/or customer related experience in roofing industry required. Qualifications: * Thorough understanding and application of roofing and waterproofing contracting standards. * Experience with MS Word, Excel and familiarity with CADD * Excellent written and verbal communication skills. * Excellent interpersonal and organizational skills. * Ability to build relationships and deliver exceptional customer service. * Good analytical, troubleshooting, and problem-solving skills. * Ability to read, analyze and interpret general business and technical information, e.g. professional journals and periodicals, technical procedures, or governmental regulations. * Ability to draft reports, business correspondence and similar documents. * Ability to effectively present information and respond to questions from customers, contractors, and architects. * Ability to communicate business and technical information (e.g. information relating to status of projects, remediation plans, and customer concerns) to Sales Representative. Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
    $34k-57k yearly est. Auto-Apply 2d ago
  • Clinical Inpatient/Outpatient Document Integrity Specialist (CDIS)

    Allmed Staffing

    Remote support specialist job in Memphis, TN

    Schedule: Monday to Friday, 7:30 AM - 4:00 PM Pay: $45-$55 per hour, based on experience Contract Length: 2 years (October 1, 2025 - September 30, 2027) Job Type: Full-time | Onsite Position Summary: We are seeking a Certified Clinical Documentation Integrity Specialist (CDIS) to support inpatient and outpatient documentation integrity services for eligible beneficiaries at the Lt. Col. Luke Weathers, Jr. VA Medical Center in Memphis, TN. This position plays a critical role in improving documentation quality, coding accuracy, and overall data integrity for veteran care. Ideal candidates are detail-oriented, certified professionals with relevant clinical or medical records experience. Duties Include: Reviewing medical records to ensure accurate and complete clinical documentation. Collaborating with physicians, nurses, and coding staff to clarify documentation and ensure proper coding. Maintaining up-to-date knowledge of documentation standards, coding regulations, and CDI best practices. Providing documentation updates and certification proof to the VA COR annually during the contract. Minimum Qualifications: Certified Medical Records Technician (MRT) Certification required from at least one of the following: AHIMA (e.g., RHIT, RHIA, CDIP) AAPC ACDIS Minimum 2 years of CDIS experience preferred. Must maintain all required continuing education for certification. Why This Role? $45-$55/hour based on experience Opportunity to work with a mission-driven team supporting U.S. veterans Stable two-year federal contract Onsite at a leading VA Medical Center in Memphis Apply TodayIf you meet the qualifications and are ready to make an impact in veterans' healthcare, we encourage you to apply.
    $45-55 hourly 60d+ ago
  • Lead Refractory Support Specialist

    Calderys Career Opportunities

    Remote support specialist job in Osceola, AR

    HWI has a fantastic opportunity to join our Value Added Services team as Lead Refractory Support Specialist. The Lead Refractory Support Specialist represents HarbisonWalker International at customer sites and is responsible for coordinating and leading the daily workflow of tasks executed by Refractory Installation Technicians. This position requires extensive travel to customer sites and is accountable for excellent customer service and daily communication with the customer(s). Responsibilities Reading and interpreting refractory lining drawings; using brick saw and bricklaying equipment to lay brick up in ladles, furnaces, tundishes, etc.- handle bricks by hand for multiple hours at a time - perform plug changes, repair slide gates, etc.; teaching installation procedures to and providing guidance to correct procedures Performing all types of refractory installation methods, including gunite, pouring, ramming, pumping, ceramic fiber and firebrick installation Preparing ladles, furnaces, tundishes, etc for repair, relining and fabrication Performing in service inspections, post mortem tear outs, documenting findings and reviewing with the proper HarbisonWalker International team member(s) Performing preventive and general maintenance tasks on tools and refractory equipment; documenting the preventative maintenance Performing spare parts and tools and product inventory counts to ensure site specific standards are maintained; completing detailed inventory and usage reports at the end of shift; meeting deadlines Collaborating with customer(s) to determine and schedule what jobs need to be completed and create workflow prioritization to complete schedule; making decisions on refractory installation when needed Observing and promoting safety and 5'S standards; complying with established facility safety policies and procedures, and other regulations as applicable; participating in daily safety tool box talks; maintaining a safe and clean working environment. Requirements High school diploma or GED Ability to safely use brick saw and bricklaying equipment to lay brick Requires working knowledge of refractory lined units Ability to operate a jib crane and ensure the rigging of the load is correct Ability to safely operate a forklift Ability to safely operate various hand and electrical tools Ability to read, understand and work in conformity with work orders, as directed Ability to detect and correct unsafe or hazardous conditions of equipment and work environment Organized individual with emphasis on quality and the ability to meet deadlines Requires fundamental computer skills, experience in excel a plus Bilingual a plus Requires four plus (4+) years of refractory installation experience or equivalent construction or manufacturing experience considered. In lieu of refractory experience, the Lead Refractory Support Specialist requires two plus (2+) years of people supervision or equivalent experience. Physical and Environmental Requirements Physical Activity: Requires more than 2/3 of the time standing, walking, using hands and fingers, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, speaking, hearing, or smelling; requires less than 1/3 of the time sitting. Lifting: Requires lifting up to 75 pounds more than 2/3 of the time. (23 KG for CAD JD) Vision: Requires accurate close, distance, color and peripheral vision and depth perception, including the ability to adjust focus. Environment: Requires more than 2/3 of the time working near moving mechanical parts, and being exposed to fumes, airborne particles and outdoor weather conditions; 1/3 to 2/3 of the time in wet or humid conditions, in extreme heat or cold, and exposed to toxic or caustic chemicals; and less than 1/3 of the time in an office setting, in high places, at risk of electrical shock and near vibration. May require wearing respirators, hearing protection, and/or other safety equipment. Noise: Requires working in very loud conditions (over 85 decibels).
    $36k-63k yearly est. Auto-Apply 9d ago
  • IT Help Desk Technician II - Healthcare Systems Support

    Conrad Pearson

    Remote support specialist job in Germantown, TN

    Job DescriptionAbout Our Organization We are a growing healthcare organization in the Memphis area seeking a skilled IT Help Desk Technician II to join our dynamic IT support team. This role is critical in maintaining the technology infrastructure that enables our medical professionals to deliver exceptional patient care. Position Overview As a Tier 2 IT Help Desk Technician, you will provide advanced technical support for our clinical and administrative staff, troubleshoot complex issues that escalate beyond tier 1 support. You will work with a diverse range of technologies from standard enterprise systems to specialized medical equipment and healthcare applications. Key Responsibilities Technical Support & Troubleshooting Provide tier 2 support for escalated help desk tickets, resolving complex technical issues for desktop, network, and healthcare-specific applications Support and maintain Electronic Health Record (EHR) systems and Patient Management software Troubleshoot medical equipment connectivity issues and interface problems Diagnose and resolve Active Directory, group policy, and domain authentication issues Assist with printer management, including specialized medical label and wristband printers Healthcare Systems Management Monitor and support HL7 message interfaces between clinical systems Coordinate with vendors for medical equipment software updates and patches Ensure HIPAA compliance in all technical support activities Document technical issues and resolutions in accordance with healthcare regulations Infrastructure & Network Support Perform basic network troubleshooting including connectivity, VLAN, and TCP/IP issues Support wireless infrastructure for medical devices and mobile workstations Assist with workstation deployment and imaging for clinical areas Maintain inventory of IT assets including medical peripherals and specialized hardware Collaboration & Communication Work closely with clinical staff to understand workflow requirements and minimize downtime Collaborate with engineers and system administrators on complex issues Provide on-call support on a rotating basis for critical healthcare systems Train end users on healthcare applications and best practices Education & Experience Associate degree in Information Technology, Computer Science, or related field (Bachelor's preferred) 2-4 years of IT help desk experience, with at least 1 year in a healthcare environment Active IT certification such as CompTIA A+, Network+, or Healthcare IT Technician (HIT) Technical Skills Solid understanding of Windows 10/11 and Windows Server environments Experience with Active Directory, Group Policy, and domain administration Basic networking knowledge including TCP/IP, DNS, DHCP, and VLAN concepts Familiarity with Microsoft Office 365 and Exchange Experience with remote support tools and ticketing systems Healthcare Technology Experience Working knowledge of EHR systems (Veradigm or similar) Understanding of HL7 messaging standards and healthcare data exchange Experience supporting medical devices and clinical equipment interfaces Familiarity with PACS, laboratory information systems, and pharmacy systems Knowledge of HIPAA technical safeguards and healthcare compliance requirements Preferred Qualifications HL7 certification or demonstrable experience with interface engines (Mirth, Rhapsody, Cloverleaf) Experience with Citrix and VMware virtual desktop environments Knowledge of SQL for basic database queries Experience with mobile device management (MDM) in healthcare settings Familiarity with biomedical equipment networks and medical device secure Work Environment This position is based in Memphis, TN, and requires on-site presence to support multiple clinics in the area. The role involves working in various healthcare settings including patient care areas, requiring adherence to infection control protocols. Occasional evening or weekend work may be required for system maintenance or emergency support. Powered by JazzHR yikjni453K
    $35k-57k yearly est. 22d ago
  • IT Support Specialist

    Stefanini Group 4.6company rating

    Remote support specialist job in Byhalia, MS

    Details: Stefanini Group is hiring! Stefanini is looking for an IT Support Specialist - Industrial in Byhalia, MS! For quick apply, please reach out to Allan Angeles Call: ************* / Email: *************************** Open for W2 candidates only! Work Location: 100 Gateway Global Dr., Byhalia, MS 38611 Responsibilities Provide support to the business in using applications and services. Contributes to maintaining and operating our end user and onsite services. Support either remotely (e.g., Service Desk, User Administration, User Requests) or locally (Time Critical Support, Desk Side Support) Shift: 1st Shift, 8AM - 5PM Details: Minimum 2 years' experience with supporting industrial IT end user environment and basic network skills. Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives. Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore, and nearshore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company. #LI-AA1 #LI-ONSITE
    $33k-56k yearly est. Easy Apply 21d ago
  • Technical Support Specialist

    Insight Global

    Remote support specialist job in Olive Branch, MS

    Company: DP World Technical Support Specialist Must Have: - 2+ years of experience troubleshooting hardware and software - 2+ years of experience working in a warehouse environment - Hands-on experience troubleshooting printers and barcode scanners - Strong understanding of DSCP - Ability to travel domestically up to 20% Plusses: - Experience with SCCM - Familiarity with WMS (Warehouse Management System) or ERP systems Day-to-Day: As a Technical Support Specialist, you will deliver hands-on technical support for hardware and software systems in a fast-paced warehouse environment. Your responsibilities include diagnosing and resolving issues with computers, printers, barcode scanners, and other essential warehouse technologies to ensure smooth operations. You will: - Troubleshoot and repair hardware and software problems - Respond to end-user support requests promptly - Maintain and optimize warehouse IT infrastructure - Configure network settings with a strong understanding of DSCP - Document solutions and collaborate with warehouse staff to minimize downtime - Travel domestically up to 20% to support additional facilities Experience with SCCM, WMS, or ERP systems is a plus, as you may assist with deployments, updates, and integration projects. Your proactive approach will help maintain operational excellence and drive continuous improvement in warehouse technology processes. Compensation: $20/hr to $25/hr Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Must Have: - 2+ years of experience troubleshooting hardware and software - 2+ years of experience working in a warehouse environment - Hands-on experience troubleshooting printers and barcode scanners - Strong understanding of DSCP Ability to travel domestically up to 20% Plusses: - Experience with SCCM Familiarity with WMS (Warehouse Management System) or ERP systems
    $20 hourly 6d ago
  • Network Administrator II, BRS

    Big River Steel 4.3company rating

    Remote support specialist job in Osceola, AR

    Objective of the Job: The position of OT Fiber/Fire Specialist is a support role to all systems in the steel industry. OT will work closely with the construction division carrying out communications as well as supporting the fire systems across the campus. OT will support the access systems and the surveillance systems ensuring the integrity of the facility. Also, OT will support the IT systems to insure connectivity across the entire site. Duties and Responsibilities: 1) Ensure Safety, Environmental, Quality requirements and “where applicable” ResponsibleSteel requirements are followed. 2) Reading and interpreting network installation blueprints and splice schedules 3) Splicing, testing, and repairing fiber optic cables to ensure optimal network performance 4) Operating specialized equipment and vehicles necessary for fiber optic splicing 5) Installing and maintaining network systems for a manufacturing facility in extreme conditions 6) Performing end-to-end fiber tests with OTDR's, power meters, and light sources 7) Adhering to industry safety standards and protocols during all installations and repairs 8) Documenting and reporting on completed installations and any irregularities or issues 9) Providing technical support and troubleshooting network issues as required 10) Maintaining updated knowledge of the latest fiber optic technology, equipment, and techniques 11) Inspect and test fire alarm systems to ensure they are in working order 12) Repair and maintain fire alarm systems 13) Identify malfunctions in systems and repair or replace faulty equipment 14) Work with building plans to assess the best placement of fire alarm equipment 15) Program and calibrate systems to ensure they are functioning properly 16) Work with IT and OT systems for all network communications including switching, routing, wireless, Profibus, Profinet, cellular 17) Install and repair of access control systems and surveillance systems Qualifications: 1) High School Diploma or GED 2) Position is normally straight days, but may require additional hours on weekends and some night work as well as holidays 3) On call schedule will be required 4) Must adhere to all safety procedures and guidelines. Safety protection such as hard hats, safety glasses, steel toe boots with metatarsal protection, hearing protection, protective clothing 5) Must not be colorblind because you will work daily with fiber optic color code standard 6) Attendance and punctuality are a must, along with the ability to self-direct workflow. 7) Must pass a pre-employment assessment. Working Conditions and Physical Requirements: This position requires the ability to work in a steel plant setting and office settings with daily tasks in the mill, which could typically involve extreme environments from hot to cold. This position can require long hours, weekend and holiday coverage to support routine responsibilities. Supervisory Responsibility: This position does not supervise others
    $56k-68k yearly est. 16d ago
  • IT Support Technician

    Technologyx

    Remote support specialist job in Bartlett, TN

    for an IT Support Rep in the Memphis, TN area. The IT Support Rep responds to and will be the first level of support for all technology hardware, software, and network related problems. This position will have daily interaction with our educational/school clients. The duties of the IT Support Rep will include but are not be limited to the following: Install, configure and upgrade computer hardware, peripherals and software. Diagnose, repair and maintain hardware, peripherals and software systems. Provide technical support to school staff and school sponsored technology provided to students. Work with remote Network Operations Center to manage and support server based information and communication systems (SIS, E-Mail, Library, Web, etc). Work with and help coordinate service contract with outside vendors. Inform appropriate personnel of technology related problems and issues that arise within the school. Maintain up-to-date accurate records for inventory and repair/maintenance work performed within the school. Perform preventative maintenance on school technology equipment. Provide technology assistance to staff and students for support of student centered learning. Perform other relevant duties as identified that support the mission and vision of the school. QUALIFICATIONS Education/Certification: High School diploma or equivalent plus two years of education desired. Certification in technology repair (A+ certification a plus) and/or equivalent job experience required. Work within an educational environment considered a plus. Experience: Demonstrated aptitude or competence for successful fulfillment of assigned performance responsibilities. Special Knowledge/Skills: In Depth Knowledge of Windows, Mac and other operating systems used within the school. Knowledge of basic computer hardware and peripherals. Basic knowledge of educational and business software applications in order to support school staff and students: (Includes Microsoft Office Suite, Common open-source software applications, Common Internet Browsers, Common multimedia software applications and tools, Etc.) Knowledge of basic networking concepts, devices and security. Ability to communicate verbally and in writing. Ability to work with people. Ability to work independently in solving problems. Terms of Employment: Status: Full Time (Initially Hourly, Possible Transition to Salary) Days: Monday through Friday (8A to 5P) Occasional weekend or after-hours work Pay Scale: Listed in Title, Depends on Experience & is NON-NEGOTIABLE. Please review prior to applying. Must Own Dependable Transportation
    $31k-48k yearly est. 60d+ ago
  • Computerized Tomography (CT) Technician- 13 Weeks full time contract assignment in Memphis, TN.

    ATC Healthcare 4.3company rating

    Remote support specialist job in Memphis, TN

    The CT TECHNOLOGIST, under the direct supervision of a radiologist, performs specialized computerized tomographic procedures using ionizing radiation scanning equipment. ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! We offer the following benefits: Medical insurance Dental insurance Vision insurance Referral program Tuition reimbursement 401k Plan Flexible Schedules Life insurance Disability insurance Identity theft insurance Compensation $63/hour Shift: Night 3x12-Hour (18:30 - 07:00) Job Location: Methodist South Hospital in 1300 Wesley Dr Memphis, TN 38116 Expected Start date: ASAP EDUCATION Graduate of an AMA approved CT program of study at the associate's or bachelor's degree level. LICENSURE State specific; current and unrestricted license or registration to practice as an CT technologist in the state of practice, as applicable. ARRT registration. EXPERIENCE One year of current CT technologist experience in the clinical setting. CREDENTIALS Current CPR; and other health and screening tests as required by specific facilities and/or regulatory agencies. ENVIRONMENTAL WORKING CONDITIONS Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials. REPRESENTATIVE DUTIES AND RESPONSIBILITIES Complies with ATC policies/procedures. Complies with client facility policies/procedures. Documents accurately and completely services provided. Maintains confidentiality relative to patient care and facility practices in accordance with the Health Insurance Portability and Accountability Act. Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved. Communicates information effectively to appropriate personnel. Maintains competency by participating in continuing education programs and meets state specific requirements. Sets up and explains procedure to patient. Operates or administers intravenous contrast injectors/injections. Evaluates CT Scans to determine if additional scanning is needed. Perform 3 dimensional reformations of CT scans on computer. Monitors patient safety and comfort and views images of area being scanned on video display screen to ensure quality of pictures. Performs other related duties as assigned. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice. Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or dis bility status or any other category protected by Federal, State or local law. M/F/D/V EOE ADD TAG
    $63 hourly Auto-Apply 60d+ ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Memphis, TN?

The average remote support specialist in Memphis, TN earns between $27,000 and $61,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Memphis, TN

$40,000
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