Remote support specialist jobs in Minnesota

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

Must Have Technical/Functional Skills: • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle • Work with vendors to conduct physical asset audit and maintain asset stock rooms • End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) • Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills • Smart hands support for Server and Network devices • Train the Trainer Roles & Responsibilities: • 100% Work from Office (Client location) • Asset inventory management (New Device Asset/Import/Physical Stocking) • PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. • Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) • Accessory Request Fulfillment and Unknown Device Research/Investigation • PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) • Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) • Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) • New Hire onboarding training and orientation • AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary range: $54,000 - $68,000 The base salary listed is a range. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to the base salary, this position is eligible for a bonus, providing the opportunity to earn additional compensation. Benefits Our Total Rewards programs continue to lead, innovate and embody our core values - caring for the health and wellbeing of all. Zinpro offers a competitive salary and a premium benefits package, including 100% employer-paid healthcare and generous paid time off. We provide a wide range of benefits and resources designed to support you at every stage of life: education assistance, retirement planning, 401(k), disability and long-term care insurance, travel assistance, fitness reimbursement, gift matching, and more. Our Culture of Care - Zinpro Position Summary As an IT Support Specialist, you will be a part of Zinpro's Help Desk support team and contribute to the mission of providing superb customer service and technology support to Zinpro employees globally. Technology and systems you will support include user computers and devices (Windows, Apple, Android, virtual machines); business, communication, and collaboration software; printers, hardware, and peripherals. Essential Functions Provide superb customer service and support to end-users around the world. Document and respond to technical support requests on supported technologies and end-user inquiries while following company processes and adhering to support SLAs. Maintain the integrity of end-user devices through upgrades, support, and new technology deployments. Set up and deploy company computers and devices according to defined configuration standards. Install, support, and assist end-users in the usage of business, communication, and collaboration software and tools. Participate in employee on-boarding and off-boarding processes. Ensure an accurate, up-to-date inventory of all company computers and devices. Active participation in knowledge base improvements and documentation, weekly meetings with L1 vendor, and team stand ups. Perform additional tasks as assigned by the IT Support and Procurement Manager. Additional Functions Support, implement, and administer corporate policy and company strategy. Cooperate in a team environment with other IT personnel to effectively provide technology services to the company. Maintain and update Industry certifications and knowledge of relevant systems to the position. Follow through on assigned tasks, work independently, and complete work on time. Follow instructions and management direction; display cooperative behavior. Tactfully and courteously, maintain a good working relationship with coworkers. Effectively communicate technological-based information to all levels of employees in a manner that can be understood by non-technical people. Qualifications Required: Associate in computer science, computer information technology, or equivalent. 2+ years of experience supporting current technologies: Windows, OSX, IOS, Android operating systems, Dell, and Apple hardware, along with virtualization. Experienced with Microsoft 365, Azure, Auto Pilot, peripherals, and devices a highly mobile professional worker uses. 2+ years of experience with ITSM software and its processes (ServiceNow is a plus). Familiarity with RSAT and its applications. Knowledge of the principles, methods, and techniques involved in help desk operations. Preferred: Working knowledge of LAN/WAN networking. Industry Standard certifications such as ITIL, A+, Network+, or Security+ Experience working in a team-based collaborative environment. Strong communication and multi-tasking skills. Familiarity with project and change management principles. Ability to work autonomously with good organizational, analytical, and problem-solving skills. Work Environment and Physical Requirements The work environment characteristics are those consistent with a standard office environment. Positions in this class typically require typing, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required occasionally, and all other sedentary criteria are met. Schedule Requirements Hybrid model work schedule that includes specified in-office days and days working remotely. Provide 24x7 second-level technical support for critical incidents, working with third-level colleagues and vendors as required. Adheres to attendance and punctuality standards. Maintains suitable availability to ensure proper execution of duties, whether at various sites or via remote connection. Travel Requirements The work environment characteristics are those consistent with a standard office environment but also include computer room, lab, plants, and warehouses. Travel is required to local plants, warehouses, and domestic sales offices. Travel may be required to international sales offices. About Zinpro For more than 50 years, Zinpro has pioneered the research and development of performance trace minerals and innovative solutions that improve the health and wellbeing of both animals and people. As a family-owned, privately held company, we have grown steadily thanks to our quality products, expert staff, and a commitment to helping our customers achieve more through science-based trace mineral nutrition. With regional sales offices in 11 countries and products marketed in more than 70 countries worldwide, Zinpro is the global leader in advancing greater nutrition and smarter practices for a better, more sustainable world. Working at Zinpro means you'll make a positive difference in the world, working as part of an authentic and caring community of bright, passionate people. You'll gain broad experience in a growing company known for its exceptional commitment to employees, customers, and our communities. And you'll quickly see that your unique ideas and perspectives are valued here, where we work continually to create diverse, equitable and inclusive teams. Competencies and Core Values Must possess qualities and skills that align with Zinpro's Core Values: Build Trust: We believe in being purposeful with our words and actions. We work to build trust with customers, vendors, and co-workers through being truthful and fulfilling our commitments. We honor our word and are accountable for our actions. Win Together: We believe we can better achieve when we work united, internally and with customers. When we embrace and leverage our diverse individual talents with global perspectives, we create a team that's stronger and smarter than any one individual. We are all bound by the belief that when we work together, we can realize greater potential. Serve Generously: We believe in putting people first, supporting each other's efforts and treating all with kindness and respect. We work in partnership with customers and ourselves to create opportunities; a win for another is a win for us. Always Improve: We believe in what's right and pursuing continuous growth and improvement for customers, our company, and ourselves. Our high expectations drive us to consistently and reliably deliver the highest quality. We work to be better each day. Dream Big: We believe advancement starts with being curious. We embrace the freedom to explore, create, and express ideas without the fear of failure. We always learn from each other and our customers, from our successes and our mistakes. Zinpro is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin, or disability.

Guide customers through the appliance repair process with empathy and efficiency, making it as smooth and stress-free as possible. You'll coordinate timely repairs that restore comfort and confidence. If you're a skilled communicator who enjoys helping others and solving problems, join our team and make a meaningful difference every day. As a Service Support Specialist/ Repair Coordinator, you will: Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text. Coordinate service for our customers with our in-home repair technicians or appropriate external service providers. Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products Document every customer interaction, including service requests, troubleshooting steps, and customer communications. Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems. To succeed as a Repair Coordinator, you'll: Demonstrate outstanding verbal and written communication skills, active listening, empathy, professionalism, and problem-solving skills Be a part of a team that is committed to meeting and exceeding customers' expectations. Be punctual and committed to excellent attendance Requirements: High school diploma or GED Previous call center or customer service-related experience is preferred Ability to work as a member of a cross-functional team Proficiency with technology, including Microsoft Office Strong typing skills, a minimum of 40 WPM Successful completion of pre-employment criminal background check and drug screening Hours and Location: Full-time, 8:30 am-5:00 pm, Monday through Friday Training hours are 7:30 am - 4:00 pm for the first two weeks On-site at our St Paul Corporate Office, near Dale Street and I-94 East Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus! What's in it for you: Monthly training sessions on appliances and processes Career growth and employee personal/professional development Medical, Dental, and Vision Insurance Company-paid Short-term Disability 401k and Profit Sharing PTO and Paid Holidays Appliance discounts Company Overview: Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 14 great store locations. Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family. Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

We are seeking an ERP Support Specialist to provide technical support for ERP and connected systems, ensuring smooth operation, resolving issues, and optimizing system usage. In this role, you will collaborate with business users to manage tickets, implement updates, and improve workflows. Responsibilities Manage ERP support tickets from receipt to resolution. Participate in software selection, planning, implementation, and upgrades. Develop test plans, perform QA, and manage change processes. Maintain ERP documentation and train end-users. Ensure data integrity, security, and monitor system performance. Act as Subject Matter Expert for ERP applications and best practices. Coordinate with vendors for fixes and patches. Analyze workflows and recommend improvements. Requirements Associate Degree in Computer Science or related field. 2+ years of ERP support experience (Sage X3 V12 preferred). Strong SQL and database management skills. Ability to explain technical issues to non-technical users. Excellent communication, problem-solving, and organizational skills. Knowledge of data integrity, security best practices, and agile concepts. This is a 6-month Contract-for-Hire with the potential to be a permanent opportunity with our Minneapolis-based client. 100% Paid employee Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately vested company match) available. H1-B Visa sponsorship is available for this position. No third-parties, please.

RAYUS now offers DailyPay! Work today, get paid today! is $23.48 - $33.95 based on direct and relevant experience. RAYUS Radiology is looking for an IT Applications Support & Training Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an IT Applications Support & Training Specialist, you will be responsible for providing support and training for company core IT applications to internal and external end users. This role is a subject matter expert (SME) for the Radiologic Information Systems (RIS) and Electronic Medical Records (EMR) systems and their supporting applications and collaborates directly with vendors, software engineers and product owners to enhance the end user experience. This position is full-time. ESSENTIAL DUTIES AND RESPONSIBILITIES: (40%) Operations Support Administers RIS, EMR and auxiliary applications Provides workflow documentation, training and support for internally developed applications Acts as a subject matter expert for the Enterprise Support Team in troubleshooting application-specific issues Uses knowledge of market-specific workflows in order to support and recommend improvements to existing workflows based on system capabilities Works closely with manager to develop operating standards, protocol, policies and procedures for systems (35%) Project Management Works effectively with Business Analysts and Product Managers to meet deliverable deadlines on various projects Collaborates regularly with manager, market managers, Project Managers and other support staff to identify customer needs Collaborates with Product Managers and/or the Development Team to develop enhancements and product efficiencies Partners with the Quality Assurances Manager to perform QA duties for system upgrades and implementations, ensuring successful product rollouts (10%) System Implementation and Training Provides large-group user training via the internet and live in-person settings on various system applications during new product implementations, upgrades and/or new center implementations Performs new customer installations and upgrades of clinical software Functions as the point of contact in the field for client inquiries concerning systems operation during system implementations Diagnoses and troubleshoots system hardware, software and operator problems during system implementations Acts as the Operations Support project liaison and subject matter expert on assigned implementation projects, providing recommendations and decisions to the larger implementation team (5%) Other Duties as Assigned Completes other tasks and projects as assigned

Job DescriptionDescription: Sportech is a rapidly growing company in Elk River, MN. We are looking for talented people who wish to join a values-based company that desires to help our people and customers win. We design, manufacture, and assemble cab components and systems for the powersports, golf and turf, industrial and agricultural end markets. Our design and engineering capabilities allow us to provide complex components and assemblies to our original equipment manufacturer customers. We are always on the gas and seeking dynamic, enthusiastic, and motivated individuals to join our extraordinary team. Sportech offers eligible full-time employees a robust and competitive benefits package, which includes: Medical, dental, and vision plan options, including flexible spending accounts (HSA, FSA, and DCA) Short-term and long-term disability benefits Basic life insurance and voluntary life insurance Hospital indemnity plans, pet insurance, and legal/identity theft services 401k plan with up to a 4% employer match Paid company holidays, paid vacation, and paid volunteer time Sportech Learning Academy (SLA) with courses offered onsite quarterly, focusing on personal and professional growth and development for employees, and tuition reimbursement options for courses completed outside of Sportech Further benefits information is provided as part of the offer process for any offer extended by Sportech. Pay varies by position and is based on multiple factors including labor market data and, depending on position, may include education, work experience, knowledge, skills, and abilities, and/or certifications. Additionally, Sportech takes into account the internal equity of current employees when considering compensation. Sportech's reasonable and good-faith estimate for the range of new hire compensation at the time of posting for this position is between $80,000 - $100,000 annually. Pay may also include variable compensation from time to time such as overtime for non-exempt positions, shift differential for specific shifts, and/or bonus targets (subject to plan eligibility and other requirements). Job Summary The Application Support Specialist is responsible for managing and supporting the company's business applications, including ERP systems, CAD/CAE Systems, manufacturing software, and other specialized applications. This role involves handling the installation, configuration, troubleshooting, and user support for these applications to ensure their optimal performance and availability. Essential Job Functions Manage and support the company's business applications, such as ERP systems, CAD/CAE systems, manufacturing software, and other specialized applications. Lead the installation and configuration of business applications to meet the company's requirements. Develop, implement, and manage API integrations to ensure seamless data flow between business applications and other systems. Collaborate with other IT teams, cross function teams, 3rd party vendors to integrate business applications with other systems and ensure seamless data flow. Troubleshoot and resolve application or integration-related issues to minimize downtime and ensure smooth operations. After hours support may be needed. Ensure the security of business applications by implementing and maintaining robust security protocols, monitoring for vulnerabilities, and applying necessary patches and updates to protect against threats. Ensure compliance with industry standards and data privacy regulations. Provide user support in partnership with departments for application training to ensure effective utilization. Monitor application performance and implement improvements to enhance efficiency and reliability. Lead cross-functional team efforts to ensure smooth and successful project integrations to ERP from inception to completion. Maintain documentation of application configurations, procedures, and troubleshooting steps. Stay updated with the latest developments in business applications and recommend upgrades or enhancements as needed. Responsible for other tasks as requested. Some travel required. Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field. 5+ years of directly related experience. Strong knowledge of operating systems, productivity software, and technology infrastructure. Proven experience in managing and supporting business applications, including ERP systems and manufacturing software. Proven experience in application integration and data flow processes. Experience in managing application performance monitoring and optimization techniques. Excellent communication and interpersonal skills to provide effective user support and training. Proficiency in troubleshooting hardware and software issues across multiple platforms (Windows, mac OS, etc.). Excellent customer service skills, with the ability to communicate technical concepts to non-technical users. Strong problem-solving and analytical skills, with attention to detail. Familiarity with project management methodologies (e.g., Agile, Waterfall) and tools. Ability to work independently or part of a team and prioritize tasks in a fast-paced environment. Strong drive for continuous improvement and optimization of Sportech workflow processes. Previous experience integrating PLM, PDM, MRP, ERP systems. Experience with specific Epicor Kinetic ERP system or manufacturing software used by the company preferred. Experience with SolidWorks CAD & PDM systems (Creo and Windchill a plus) preferred. Certifications in relevant business applications or IT support preferred.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: Eagan,MN-55123 Duration: 12 months with possible extension. Job Description: "Knowledge of MS Windows 7, Mac OS, MS Office, MS Exchange and PC & Mac Hardware Intermediate to Expert end user of common office technology (MS Office, Web-based Applications, etc.), history of self-training on new applications as necessary Strong technical aptitude, troubleshooting and organizational skills Superior customer service orientation . Experience working with multiple groups Excellent communication and interpersonal skills " "**Prior experience supporting Client customer strongly preferred. **Mac OS support in enterprise environment strongly preferred " Qualifications share resume Additional Information For more information, Please contact Shubham 97295-4595

Sportech is a rapidly growing company in Elk River, MN. We are looking for talented people who wish to join a values-based company that desires to help our people and customers win. We design, manufacture, and assemble cab components and systems for the powersports, golf and turf, industrial and agricultural end markets. Our design and engineering capabilities allow us to provide complex components and assemblies to our original equipment manufacturer customers. We are always on the gas and seeking dynamic, enthusiastic, and motivated individuals to join our extraordinary team. Sportech offers eligible full-time employees a robust and competitive benefits package, which includes: Medical, dental, and vision plan options, including flexible spending accounts (HSA, FSA, and DCA) Short-term and long-term disability benefits Basic life insurance and voluntary life insurance Hospital indemnity plans, pet insurance, and legal/identity theft services 401k plan with up to a 4% employer match Paid company holidays, paid vacation, and paid volunteer time Sportech Learning Academy (SLA) with courses offered onsite quarterly, focusing on personal and professional growth and development for employees, and tuition reimbursement options for courses completed outside of Sportech Further benefits information is provided as part of the offer process for any offer extended by Sportech. Pay varies by position and is based on multiple factors including labor market data and, depending on position, may include education, work experience, knowledge, skills, and abilities, and/or certifications. Additionally, Sportech takes into account the internal equity of current employees when considering compensation. Sportech's reasonable and good-faith estimate for the range of new hire compensation at the time of posting for this position is between $80,000 - $100,000 annually. Pay may also include variable compensation from time to time such as overtime for non-exempt positions, shift differential for specific shifts, and/or bonus targets (subject to plan eligibility and other requirements). Job Summary The Application Support Specialist is responsible for managing and supporting the company's business applications, including ERP systems, CAD/CAE Systems, manufacturing software, and other specialized applications. This role involves handling the installation, configuration, troubleshooting, and user support for these applications to ensure their optimal performance and availability. Essential Job Functions Manage and support the company's business applications, such as ERP systems, CAD/CAE systems, manufacturing software, and other specialized applications. Lead the installation and configuration of business applications to meet the company's requirements. Develop, implement, and manage API integrations to ensure seamless data flow between business applications and other systems. Collaborate with other IT teams, cross function teams, 3rd party vendors to integrate business applications with other systems and ensure seamless data flow. Troubleshoot and resolve application or integration-related issues to minimize downtime and ensure smooth operations. After hours support may be needed. Ensure the security of business applications by implementing and maintaining robust security protocols, monitoring for vulnerabilities, and applying necessary patches and updates to protect against threats. Ensure compliance with industry standards and data privacy regulations. Provide user support in partnership with departments for application training to ensure effective utilization. Monitor application performance and implement improvements to enhance efficiency and reliability. Lead cross-functional team efforts to ensure smooth and successful project integrations to ERP from inception to completion. Maintain documentation of application configurations, procedures, and troubleshooting steps. Stay updated with the latest developments in business applications and recommend upgrades or enhancements as needed. Responsible for other tasks as requested. Some travel required. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field. 5+ years of directly related experience. Strong knowledge of operating systems, productivity software, and technology infrastructure. Proven experience in managing and supporting business applications, including ERP systems and manufacturing software. Proven experience in application integration and data flow processes. Experience in managing application performance monitoring and optimization techniques. Excellent communication and interpersonal skills to provide effective user support and training. Proficiency in troubleshooting hardware and software issues across multiple platforms (Windows, mac OS, etc.). Excellent customer service skills, with the ability to communicate technical concepts to non-technical users. Strong problem-solving and analytical skills, with attention to detail. Familiarity with project management methodologies (e.g., Agile, Waterfall) and tools. Ability to work independently or part of a team and prioritize tasks in a fast-paced environment. Strong drive for continuous improvement and optimization of Sportech workflow processes. Previous experience integrating PLM, PDM, MRP, ERP systems. Experience with specific Epicor Kinetic ERP system or manufacturing software used by the company preferred. Experience with SolidWorks CAD & PDM systems (Creo and Windchill a plus) preferred. Certifications in relevant business applications or IT support preferred.

PURPOSE As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively. ESSENTIAL DUTIES Participate in monthly conference call and provide application success stories, share and distribute details to branch team Focus on identifying and closing major revenue producing projects Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product. Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist. Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc…. Successfully complete other duties as prescribed by sales management as necessary Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives. Work closely with clients and internal engineering teams to design, configure, and customize automation solutions. Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation. Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements. Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software. Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues. PHYSICAL DEMANDS/WORK ENVIRONMENT Fast paced environment (includes both office and field work) Travel with some extended stay away from home Physically capable of lifting SMC products and displays up to 50 lbs. MINIMUM REQUIREMENTS Bachelor's Degree, or equivalent work experience Advanced industrial automation product and application experience with SMC or equivalent industry Experience with or knowledge of competitive product and applications Demonstrated ability to correctly apply and implement our newest "high tech" products. Extensive SMC Application knowledge or equivalent industry Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical. Fluid Power Pneumatic Specialist Certification preferred Proficient in CRM and the use of computers and ability to learn new programs and tools as required Clean driving record For Internal Use Only:Sales001

Midwestern BioAg (MBA) is an innovative, sustainable agriculture, and soil-fertility company that is an industry leader in biological agriculture, with core facilities in 6 states. We take pride in helping our customers increase farm productivity and profitability while reducing the environmental impacts of their operations. Founded in 1983, we use a transformative, systems approach to soil health. In 2017, the company opened a new division that manufactures TerraNu; a breakthrough product that will expand the company's reach and allow for more scalable growth. We are looking for an experienced, collaborative and highly-motivated individual who can share our passion and contribute to our overall success. General Description : The Custom Application Specialist operates specialized large scale farming application equipment. This position will be required to report to the facility dispatch office for instructions, and use assigned equipment to apply company product to customer sites. Essential Job Responsibilities: Operate application vehicle within company protocol to ensure accurately meeting customer orders by working with Precision Ag systems and data. Perform minor routine maintenance on application vehicles to ensure efficiency and continued operation, coordinate major repairs or maintenance with operations facility. Load product into application machinery at customer sites. Act as the facility subject matter expert for all application concerns and questions from employees and customers. Collect customer spatial data for soil management system mapping program and manage custom application data in the company program. Provide maps to consultants and customer as needed, responsible for ensuring all maps and data are kept up to date and accurate. Utilize proper product is used at each customer site. Report all vehicle maintenance issues or problems to Operations Manager Maintain cleaning and upkeep of application vehicles Report soil management systems issue to soil management systems expert and make process improvement recommendations Other duties as assigned Qualifications Requirements High school diploma or equivalent Valid Driver's license Previous experience operating heavy farming equipment Ability to operate a skid loader and heavy machinery Knowledge of agronomy related products or application procedures Ability to operate with limited supervision Preferred Experience working with an soil management systems program Working knowledge of local geographical areas Previous experience operating agronomy application equipment Previous experience operating forklift Previous experience operating skid loader Previous customer service experience CDL or the ability to obtain a Class A CDL Other Ability to work in extreme temperatures Ability to work in dusty conditions Ability to lift up to 50lbs repeatedly Ability to climb in/out of trucks and application vehicles Ability to periodically travel overnight Competencies Customer Focus : Builds effective relationships (internal and external), identifies customer expectations, sees issues from their point of view; offers practical recommendations. Collaboration : seeks and enlists active participation of others to reach goals Personal Accountability : Accepts responsibility for own actions, including failure. Embraces experiences as learning opportunities and not chances to blame. Proactive Approach & Initiative: Identifies what needs to be done and doing it before being asked by developing a path to a desired outcome including sequence, feedback points, and time estimates. Priority Setting: Determines the interrelationships and relative importance of tasks and takes action accordingly Adaptability: Flexible style; receptive to change; able to fit the circumstances. Innovation: Generates new ideas and approaches to enhance the organization's systems, products, or effectiveness. Humor : Uses appropriate humor to maintain a positive environment. Time Management : allocates time efficiently to the most important issues and knows what not to spend time on; completes work in a timely fashion. Planning : develops a path to a desired outcome including sequence, feedback points, and time estimates. To succeed in this job, the individual must perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Job descriptions represent a general outline of job responsibilities and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and, therefore, their descriptions may not reflect the precise nature of the position at a given point of time. Additional Information MBA is an equal opportunity employer. To view this and other employment opportunities at Midwestern BioAg, please visit our website at *********************** and select the CAREERS link at the bottom of the page.

**About Recor Medical** At Recor Medical, we are pioneering Ultrasound Renal Denervation (uRDN) therapy to treat hypertension, the leading cardiovascular risk factor in the world. With our Paradise uRDN System, we are on a mission to provide the millions of people who suffer from hypertension with a non-drug and minimally invasive option to lower their blood pressure. Join us on our journey and make a meaningful impact on the lives of people around the globe. **Position Summary:** The primary purpose of the Clinical Field Specialist role is to build a clinical patient pipeline for Recor-sponsored clinical studies. This role partners with clinical sites to expand the referral base and drive patient recruitment through targeted, data-driven outreach and education. The Field Clinical Specialist also provides procedure support including case proctoring, physician certifications, and site qualification visits. **Responsibilities and Duties:** **Drive Provider Referral Program:** + Analyze claims and EMR data to identify high-potential providers and patient populations. + Develop and execute targeted outreach and education programs with site teams. **Guide EMR Patient Identification & Reporting:** + Collaborate with investigators and research coordinators to define and validate EMR flagging criteria; provide hands-on support to sites for implementing and optimizing flags within their systems. + Collaborate with site teams to generate targeted patient lists for chart review by leveraging EMR data and predefined eligibility criteria. **Procedure & Training Leadership:** + Proctor cases and certify physicians on protocol and device use; deliver hands-on training and maintain compliance records. **Site Qualification & Activation:** + Plan and conduct Site Qualification Visits (SQV) and Site Initiation Visits (SIV) with CRA/PM to ensure activation requirements are met and Day-1 recruitment workflows are ready. **Cross-Functional Problem Solving:** + Collaborate with Clinical Ops, Medical Affairs, Quality/Regulatory, and Commercial teams to remove enrollment barriers and improve site performance. **Requirements:** + Bachelor's degree in Life Sciences, Nursing, or related field. + 4+ years' experience in clinical research, site management, or field clinical support. + Strong knowledge of GCP, FDA regulations, and cardiovascular procedures. + Proven ability to lead training programs and manage complex site workflows. + Excellent communication, data interpretation, and relationship-building skills. **Preferred Qualifications:** + Clinical Research Coordinator (CRC) certification or equivalent clinical research training + Experience as a Field Clinical Engineer or similar technical role. + IDE trial experience and hypertension knowledge. + Proficiency with EMR systems and clinical trial platforms. **Salary range** : $125K - $150K (Annual Base Salary) (Commensurate with experience, skills, education, and training) **Pre-Employment Requirement** At Recor Medical, patient safety and compliance are at the heart of everything we do. To support these standards, employment for all field-based roles is contingent upon successfully completing a pre-employment background check and drug screen. These steps help ensure we bring the highest level of integrity and accountability to the physicians and patients we serve. **Radiation Safety Requirement** Certain field-based roles at Recor Medical require work in environments where radiation sources (e.g., x-ray equipment) are in use. Employees in these roles will be issued a personal dosimetry badge to monitor occupational exposure and are required to wear it in accordance with company policy and applicable regulatory standards. This program is designed to ensure compliance with federal and state regulations and to maintain radiation exposure at levels that are As Low As Reasonably Achievable (ALARA). Additional guidance and protective equipment, as necessary, will be provided as part of onboarding and ongoing safety training. The successful candidate's starting base pay will be determined based on job-related skills, experience, qualifications, work location and market conditions. The expected base pay range for this role may be modified based on market conditions. **Equal Employment Opportunity** At Recor Medical, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic. Respecting your privacy is an essential part of the Company's privacy program and we are committed to the proper handling of Personal Information collected or processed in connection with an Applicant's application for employment, a Contract Worker's work, or a Former Employee's employment at Recor. Refer to our Applicant, Contract Worker & Former Employee Privacy Policy (************************************************************************************** for more detail information. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description Key Responsibilities: Manage and maintain all the infrastructure technology of the company, including servers, networks and company hardware. Install, maintain, provide technical support, and train end-users on hardware and software. Provide high-quality customer service to our internal and external customers. Manage and support enterprise software, including the ERP system, HRIS, CRM and other business-critical software applications. Administer, configure, support, and maintain enterprise systems and applications such as backup appliances, operating systems, email, phone systems, Active Directory, Remote Desktop, DNS, DHCP, VOIP, etc. Assist with determining project scope, identifying needs, researching and choosing solutions, engaging stakeholders, creating timelines, tracking dependencies, and providing stakeholder training/education. Monitor system performance and troubleshoot issues to minimize downtime Implement and maintain cybersecurity measures, including firewalls and endpoint protection Manage data backups, disaster recovery planning, and system documentation Ensure compliance with IT policies and industry best practices Other responsibilities as the business requires. Qualifications: Associate's degree in information technology, Computer Science, or a related field (or equivalent experience) 2+ years of experience in systems administration, IT support, or business system management 2+ years of experience with ERP systems and database management Experience supporting IT in a manufacturing environment preferred. Experience with Microsoft 365, Active Directory, and cybersecurity best practices Familiar with TCP/IP network fundamentals Excellent organizational skills, attention to detail and time management (including the ability to meet deadlines) Strong interpersonal skills and excellent communication skills Previous experience managing technology projects Experience with networking, virtualization, Windows Server, and cloud technologies Strong troubleshooting and problem-solving skills Ability to manage and prioritize multiple projects and work independently Experience with DELMIAWorks ERP preferred

Pay: $16-$21 per hour (experience‑based) + performance bonuses +commissions Job Type: Full time and Part time Schedule: Monday-Friday, Day shift, No nights, No weekends (7:00am-3pm / 8:00am-4pm) Why You'll Love This Role Be home for dinner: steady weekday daytime schedule Company-paid CompTIA A+, Network+, Security+ certification pathway Clear promotion ladder to Senior Tech, Team Lead, and Education Ops Manager 14 PTO days + option for 2 additional weeks unpaid + paid major holidays 50 % employer-paid medical, dental, vision + 4 % 401(k) company match Disability: Short‑ and long‑term coverage included. Support local schools & businesses while working with the latest Apple, Chromebook, Surface and Windows devices Launch your career in tech with a hands‑on IT technician role at Gophermods! If you're a beginner IT technician or IT career starter looking for paid training, this entry level IT job is for you to gain hardware repair technician experience. You'll learn diagnostics, troubleshooting, screen replacement, battery replacement, component replacement, and full laptop/desktop repair workflows across Apple (MacBook and iPad), Chromebook, Windows laptop and Microsoft Surface, and desktop repair. What You'll Do Repair & Refurbish: Diagnose, troubleshoot, and repair Chromebooks, MacBooks, Windows laptops, iPads, tablets, and desktops. Perform screen, battery, and component replacements, as well as full device refurbishments. Education & Business Projects: Support K-12 districts and business clients with device repair, device fleet management, and large-scale deployments. Provision & Deploy: Configure, image, and deploy devices with white-glove care and enterprise-level precision for managed device services. Logistics & Asset Care: Assist with IT logistics, parts handling, and asset management. Maintain accurate documentation, ticketing, and invoicing in company systems. Teamwork & Efficiency: Keep a clean, safe, and organized workspace, and collaborate with teammates to streamline repair workflows and meet evolving client needs. Training & Certifications (Paid) Paid IT training with hands‑on computer technician training from day one-learn how to learn IT and learn computer repair the right way. Clear IT pathway with IT skills development: grow from electronics and hardware technician to senior roles which include Team Lead and Education Operations Manager. You'll Thrive Here If You… Want a hands‑on job in a collaborative team environment with a people‑first culture and real growth opportunities. Communicate clearly, stay organized, and can lift up to 35 lbs. Are excited about a tech job that blends computer services and electronics services for the community. About Gophermods & Our Clients Gophermods is a Minnesota IT solutions company delivering IT, computer, and electronics services across the Twin Cities. We specialize in managed IT services for schools, business IT support, white glove provisioning, device configuration, device deployment, IT logistics, and IT asset management-with a strong foundation in device repair that started in the retail space. Areas that we service: Minnesota / Twin Cities-Minneapolis, Saint Paul, Bloomington, Richfield, Edina, Roseville, Eagan. How to Apply Click Apply Now. Quick phone screen, then a couple of on‑site meetings to see the workspace and meet the team.

Ingen går uberørt fra MUNCH. Det er vårt løfte til hundretusenvis av besøkende fra hele verden, samt alle som opplever oss i utlandet og digitalt. MUNCH er et av verdens største museer dedikert til én enkelt kunstner, og forvalter en viktig verdensarv: Kunsten til Edvard Munch. MUNCHs program dekker også moderne- og samtidskunst, konserter og unike opplevelser - samt et spennende program for barn og ungdom. Vi har store ambisjoner både nasjonalt og internasjonalt. I tråd med museets høye ambisjoner søker MUNCH nå etter en IT-ansvarlig som kan bidra til å sikre at MUNCH har digitale løsninger og prosesser som støtter kjerneoppgavene til de ansatte og bidra til utvikling, tverrfaglig samarbeid, og effektiv bruk av data og teknologi. Ditt fokus vil være å utvikle og forvalte de administrative løsningene sammen med fagavdelingene. Vi ønsker en entusiastisk kollega som evner å sette brukernes behov først og evner å se muligheter litt utover det vanlige. Nøkkelinformasjon Søknadsfrist: 04.01.2026 Arbeidsgiver: Oslo kommune Sted: OSLO Stillingstittel: IT- ansvarlig / Driftsansvarlig Stillinger: 1 Heltid / Deltid: Heltid Ansettelsesform: Fast Stillingsprosent: 100 Webcruiter-ID: ********** Sosial deling : Del på X Del på LinkedIn Del på Facebook Del på e-post Arbeidsoppgaver * Generell saksbehandling, rådgiving og veiledning innenfor fagområdet * Dokumentasjon av systemer * Administrere Microsoft systemer, herunder Microsoft 365 * Leverandørkontakt, innkjøp og oppfølging * Brukerstøtte for de ansatte innen generell support * IKT hovedkontakt opp mot Oslo Kommune * Innkjøp, drift og forvaltning av PCer, lisenser, mobiltelefoner og annet felles utstyr * Utvikling av digitale ferdigheter hos ansatte Kvalifikasjoner Nødvendig: * IT-faglig utdanning * Praktisk erfaring med bruker support * Generelt god digital forståelse * Erfaring med forvaltning av systemarkitektur * God erfaring med Microsoft 365 administrasjon * God kjennskap til PC og Mac-administrasjon * God erfaring og resultater med prosessledelse * Kjennskap til moderne verktøy for saks- og prosess oppfølging Ønsket: * Høyere utdanning innen IT (universitet, høyskole) * God kjennskap til Oslo Kommune og sentrale IT tjenester * God kompetanse på leverandør oppfølging * Erfaring med å holde kurs * Prosjektleder erfaring * Sertifisering innen Scrum, Itil, eller lignende prosess rammeverk * God kunnskap i verktøy som Teams, Linear, Jira osv. Personlige egenskaper * Er systematisk, selvstendig og tar ansvar for egne oppgaver * Gode kommunikasjons- og mellommenneskelige ferdigheter * Høy integritet i arbeidet * God på å skape godt klima for samarbeid * God evne til å arbeide selvstendig * Løsningsorientert og helhetstenkende * God fremstillingsevne på norsk og engelsk, skriftlig og muntlig * Gode samarbeids- og kommunikasjonsevner * Åpen, raus, nytenkende og ansvarsbevisst * Bidrar til et positivt arbeidsmiljø * Personlig egnethet vil bli vektlagt Vi tilbyr * Gode tjenestepensjons- og forsikringsordninger i Oslo pensjonsforsikring. Som ansatt i Oslo kommune betaler arbeidsgiver i tillegg hele pensjonspremien din etter nettolønnsordningen, dvs. det trekkes ikke 2 % av din brutto lønn til pensjonsinnskudd ************************************************************************************* ********************************************* * Faglig utfordrende oppgaver i et godt arbeidsmiljø * Gode kolleger som strekker seg langt for å hjelpe * Kontor midt i Bjørvika * Fleksibel arbeidstid ihht Oslo kommunes avtale * Stillingen avlønnes i lønnstrinn 42-55 i Oslo kommunes lønnsregulativ (p.t. kr. 697 900- 893 000,-) Avhenger av stilling etter kvalifikasjoner og ansiennitet Arbeidsplassene i Oslo kommune skal preges av mangfold, og våre ansatte skal gjenspeile byens befolkning. Vi oppfordrer alle som er kvalifisert til å søke jobb hos oss uansett alder, funksjonsevne, kjønn, kjønnsidentitet, seksuell orientering, religion eller etnisk bakgrunn. Oslo kommune legger vekt på å tilrettelegge arbeidsforholdene dersom du har behov for det. Vi gjør oppmerksom på at søkere kan føres opp på offentlig søkerliste selv om søkeren har bedt om anonymitet, men dette vil du i så tilfelle få varsel om. Før ansettelse må politiattest fremlegges og bakgrunnssjekk gjennomføres.

Must Have Technical/Functional Skills: • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle • Work with vendors to conduct physical asset audit and maintain asset stock rooms • End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) • Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills • Smart hands support for Server and Network devices • Train the Trainer Roles & Responsibilities: • 100% Work from Office (Client location) • Asset inventory management (New Device Asset/Import/Physical Stocking) • PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. • Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) • Accessory Request Fulfillment and Unknown Device Research/Investigation • PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) • Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) • Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) • New Hire onboarding training and orientation • AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Greetings from Teceze! I'm reaching out to confirm the details for the IT SUPPORT ENGINEER - BACK FILL (Temporary Support for Primary Engineer) to join our team in support of our esteemed client. The position is based at Jackson MN, Please review the information below and confirm your acceptance. Position: Field IT Support Engineer - Back fill (Temporary) Location: Jackson MN Onsite Role Temporary Job Summary The Field IT Support Engineer (Backfill) will provide temporary onsite technical support to ensure uninterrupted IT operations during the absence of the primary support engineer. This role involves troubleshooting hardware/software issues, handling user requests, and maintaining IT infrastructure. Basic knowledge of network devices including switches, routers, and wireless access points (preferably Cisco, Riverbed). Understanding of VLAN configurations, including assigning switch ports to specific VLANs. Ability to patch phone ports to network switches as required. Basic troubleshooting of Avaya VoIP phones, including simple configuration checks. Troubleshoot fiber link issues between switches; identify visible errors and clearly communicate findings to remote support teams. Ability to troubleshoot and replace network switch chassis blades when necessary. Key Responsibilities Provide onsite L1/L2 IT support for all users during primary engineer's absence. Troubleshoot and resolve issues related to desktops, laptops, printers, network connectivity, and mobile devices. Support M365, Outlook, Teams, OneDrive, and user account management. Handle Azure AD-related tasks: password resets, access issues, group assignments. Manage ticketing activities using ServiceNow (incident, service requests). Perform basic network checks (LAN/Wi-Fi, switches, IP configurations). Support audio-video (AV) systems, conference rooms, and meeting setups. Provide VIP support for senior leadership. Handle printer, scanner, and industrial scanner troubleshooting. Assist with system updates, installations, and replacement of faulty hardware. Ensure documentation and daily reporting of issues handled. Required Skills L1/L2 IT support experience (1-3 years preferred) Strong knowledge of Windows OS, M365, and basic networking Hands-on experience with ServiceNow or similar ticketing tools Hardware troubleshooting expertise (laptops, desktops, printers) Good communication and customer service skills Ability to work independently onsite

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: eagan,MN Duration: 1+ years Job Description: Additional Information For more information, Please contact Shubham ************