Remote support specialist jobs in Missoula, MT

The Technical Services Support Specialist is responsible for diagnosing and solving customer issues in a timely and courteous manner. The incumbent may work independently or with other team members to resolve operating system, database, and other technical issues related to Tyler applications. Responsibilities * The Technical Support Specialist should be able to: * Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. * Provide support in the various systems management environments related to the ERP and Municipal Justice application software and legacy applications, installed on Windows * Operating Systems, using Microsoft SQL Databases. * Provide first tier support for technical issues. * Respond to client requests for service by priority according to published policies. * Build rapport with clients to turn what may be a negative situation into a positive customer service experience. Manage and prioritize multiple and often conflicting tasks. * Demonstrate effective communication skills with a wide range of clients, both internal and external, from technical to non-technical and from management to clerical. Focus on providing accurate answers in a pleasant manner. * Adapt to changing product and environments. * Demonstrate full product knowledge and eliminate knowledge gaps in legacy, current and * future products and services by means of self-study, supplemented by formal education. * Provide seamless integration to department and company resources to reinforce single point of contact and total incident ownership, including those outside direct area of responsibility. * Provide systems management (operating system, database administration, server, and workstation support) troubleshooting and consultation technical support to clients and fellow employees. Primary areas of support include: * Remote support of client's mission critical financial server(s) * Operating system administration for Windows or Web servers * Network & local printing * Point of sale hardware configuration and troubleshooting * Tyler program release and third party software upgrades * Database administration (Microsoft SQL) * Resolves client inquiries and issues in a timely manner; communicates closure effectively through email and phone communications. * Document and record all aspects of client interactions in designated client management systems to promote transparency and understanding of technical issues. * Manage open calls by identifying and prioritizing issues according to published policies. * Escalate to senior team member or department member if situation is beyond ability and additional assistance is needed. * Identify and meet service measurements and metrics on a daily, weekly, monthly and quarterly basis. * Collaborate with other teams, departments and divisions with issues pertaining to Tyler software applications. * May contribute to company knowledge library. * May conduct training for end-users. Qualifications * Bachelor's degree in computer science, MIS, or equivalent experience * Experience administering Windows servers. * Working knowledge of server hardware and network configurations, including web servers. * Ability to troubleshoot PC configurations and connectivity issues. * Excellent interpersonal and communication skills. * Ability to prioritize and complete multiple tasks in a fast-paced, technical environment. * Strong analytical and problem-solving skills. Ability to work independently and in a team environment. * Demonstrated ability to maintain a positive, professional attitude * Flexible to work various shifts to cover our core hours. Monday - Friday 8AM - 8PM

General Purpose The City of Whitefish is actively recruiting for an IT Support Specialist to join our Finance Department. We welcome your inquiries and encourage you to apply! If you have a passion for serving the public sector, this may be the perfect fit for you. One of the fastest growing cities in Montana, Whitefish is consistently rated one of the best small towns in America and was named one of the top 25 ski towns in the world by National Geographic. It is located on the shores of Whitefish Lake and the base of Big Mountain - home to Whitefish Mountain Resort. Whitefish also boasts over 36 miles of natural surface single-track mountain biking and hiking trails with 10 trailheads, golfing, world class dining, two professional live theater companies, and is only thirty minutes from Glacier National Park. This position is part-time and will be working 20 hours per week, 4 hours per day, 5 days per week. Benefits of working for the City of Whitefish include: * Health, Dental, Orthodontic, and Vision Insurance - Employer/employee contribution to monthly premium will be at a prorated amount. * Generous employer contribution toward Health Savings Accounts (HSA) for those who choose the High Deductible Health Plan (HDHP) * Free annual biometric screening - Employee and spouse/partner can earn up to $200 incentive for participation * City Wellness Program - City pays $30 per month to employees to use toward wellness * Corporate rate membership to The Wave health club (billed to City and deducted through payroll) * Montana Public Employees Retirement System (PERS) - includes employer and employee contributions * Paid leave (vacation, sick, holidays, personal day) * $25,000 employer paid Life and Accidental Death & Dismemberment Life Insurance Policy for employee and $5,000 for spouse/dependents * 125 Cafeteria Plans - Optional Pre-Tax Flexible Spending Account (FSA) and Dependent Care Account (DCA) * Free Employee Assistance Program - 6 free counseling sessions per issue, per person in household * Optional Deferred Compensation Plan (457) - Pretax and Roth Available * Optional Aflac Plans including Accident, Short-Term Disability, Cancer, Hospital and Critical Illness * May be eligible for Public Service Student Loan Forgiveness under the Public Service Loan Forgiveness Plan (PSLF) - click here to learn more and to understand your eligibility * City paid continuing education, training and development (as approved by supervisor and City Manager) * FMLA -up to 12 weeks of unpaid, job-protected leave per year (rolling calendar year) available after working 1250 hours within previous 12 months and employed for 12 months for qualifying events. Accrued leave utilized concurrently. * Bereavement Leave - up to 5 paid days off for death of immediate family member * Jury & Witness Duty Leave * Military Leave * Eligible to earn Compensatory Time (additional paid leave of 1.5 hours earned for each hour worked in a qualified and approved OT event) * 15% -20% discount on Verizon voice plans and select data plans * T-Mobile exclusive offers with Work Perks - 15% off the Go5G Plusor Go5G Next rate plans * AT&T discounts also available * Parks & Recreation After School and Summer Day Camp services provided at no cost to employees * Whitefish Workforce Assistance Program - designed to help full-time, part-time and seasonal equivalent employees to successfully live and work in the Whitefish area by providing rental assistance - click here to learn more and understand your eligibility. APPLY BY: Applicants are required to submit a cover letter and resume with their online application. For assistance with online application process, please contact the Human Resources Department at ************ or email **********************. EOE-AA-M/F-VET-DISABILITY GENERAL PURPOSE Performs a variety of administrative and technical functions to assist City departments with IT (Information Technology) support. SUPERVISION RECEIVED Works under the direct supervision of the IT Administrator or designated supervisor. SUPERVISION EXERCISED May exercise project specific supervision over consultants or support staff as needed and assigned. Job Duties ESSENTIAL DUTIES AND RESPONSIBILITIES The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by the IT Support Specialist. The following duties are typical for this classification and are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. This position serves an important role in the operations of the City and requires a consistent and dependable presence during assigned hours of work. It is expected that every employee should be on time, fully prepared, every day that the employee is scheduled to work. Provides general helpdesk computer, printer, multi-function device, network, and phone system support for various departments as needed. Installs and upgrades desktop hardware, software and peripheral equipment and configures system for optimum operations following best practices. Analyzes and/or resolves hardware, software, and applications problems for network and stand-alone computer systems and network resources. Coordinates the resolution of network hardware, software and applications problems between technical, support and customer personnel. Maintains IT asset inventory; schedules and maintains upgrade/replacement schedule. Reports hardware failures to appropriate vendors via telephone or on-line systems. Evaluates user hardware and software needs and assists with acquisition of approved equipment and software. Researches and acquires knowledge of computer hardware and software available to users. Ensures data/media recoverability with a schedule of backups and archive operations. Administers email; maintains email system, user management, discovery and hold, retention policies and data loss prevention. Monitors network performance; troubleshoots network problems; collaborating with network design engineer on network optimization. Provides for network security by establishing and enforcing policies; defining and monitoring access. Assists with City rules for information technology projects and business objectives, processes and environment. Performs all duties in conformance to appropriate industry safety and security standards. Performs other duties consistent with the scope, role, and function of this classification. PERIPHERAL DUTIES Must be available to respond to emergencies after hours, weekends and/or holidays as necessary and requested. Desired Minimum Qualifications Education and Experience: 1. Bachelor's degree or Associate of Arts degree at a technical or vocational school in information technology, or engineering. * AND- 2. Two years of experience providing user support in the operation, maintenance, and implementation of applications programs on multiple platforms including mainframe, midrange, client/server, desktop computer and networks. * OR- 3. Any equivalent combination of education and experience. Necessary Knowledge, Skills and Abilities: 1. Principles of and current trends in information technology including systems software and hardware technologies for mainframe, server, personal computer and client server environment. 2. Information technology security methods. 3. Currently available commercial off-the-shelf software. 4. Disaster planning and recovery methods. 5. General computer architecture including application life cycle, central processing unit, memory allocation, peripheral devices and input/output methodologies. 6. Various hardware platforms and multiple desktop software including electronic mail systems, spreadsheets, word processors, database, presentation graphics, client/server applications, emulators, communications protocols and intranet/internet. 7. Personal computer and local-area-network troubleshooting techniques, configurations, specifications and requirements. 8. Problem tracking software tools, security and quality assurance policies and procedures, document workflow processes, and remote access software and techniques of connectivity. 9. Technical documents protocols including manuals, schematics, procedures and specifications. 10. Communications protocols, telecommunications and information processing environments. 11. Backup and recovery methods, wiring capacities and limitations, intranet and internet technologies. SPECIAL REQUIREMENTS Must possess a valid Montana State driver's license or have the ability to obtain one within sixty days of employment. Must pass background check. Supplemental Information TOOLS AND EQUIPMENT USED Server computing; including physical and virtual environments. Operating systems; including Microsoft Windows, Servers. Personal computing; including programs such as Microsoft Word, Excel, Access, PowerPoint, and Outlook. Microsoft Office 365 administration; including User Portal, Exchange, SharePoint, and OneDrive. Smart phone; mobile radio, motor vehicle, copy and fax machine. Network devices, including switches, routers, hubs, firewalls and radio mesh. Network testing devices; network cable crimper/cutter. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to finger, handle, feel or operate objects, tools, or controls, reach with hands and arms, stand, sit and talk or hear. The employee is regularly required to stoop, kneel, crouch and crawl. The employee is occasionally required to walk, climb, balance and smell. Hand-eye coordination is necessary to operate drafting instruments, computers and various pieces of office equipment. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is a professional office and the noise level is usually moderately quiet. Some exposure to outdoor work is required in the inspection of various land use developments, construction sites, or public works facilities. May occasionally be subjected to wet, cold and/or icy conditions. SELECTION GUIDELINES Formal application, rating of education and experience; oral interview and reference check; job related tests may be required. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Whitefish is an Equal Opportunity Employer. In compliance with the American with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Whitefish does not discriminate on the basis of disability, race, color, religion, creed, political idea, sex, age, marital status, physical or mental disability, national origin, sexual orientation, or gender identity and/or expression in its hiring or employment practices.

Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include: -Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs -Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation -Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies -Supporting client procurements of system solutions. -Designing and overseeing testing and evaluation of revenue system solutions -Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints -Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations -Managing tasks and projects, including scope, schedule, budget, and resource identification -Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public -Mentoring junior and mid-level staff in revenue collection systems -Supporting business development efforts and proposals in areas related to the above -Managing RUC and/or tolling projects **Job Title:** Transportation Revenue System Specialist **Group:** TSO **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** -Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems -Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy -Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems -Fluency with financial analysis, including cost analysis of revenue collection systems -Understanding of transportation technology and innovation trends **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $104,229 **Pay Range Maximum:** $182,374 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Who are we? Univision Computers provides Managed Information Technology services to clients. We work for an awesome group of customers that rely on us to be their IT Department. Univision was founded in 1989 and is headquartered in a beautiful, new 2-story office building located in Missoula and has remote branches across the amazing states of Montana and Washington. Teamwork is not just a buzzword at Univision, it is a core value. We have a very collaborative work environment where we all have each other's backs. We also believe in accountability and trust. Taking care of the work assigned to you and doing what you say earns you a lot of flexibility. We have a very relaxed but fast-paced work environment. We have regular company sponsored events and many employees do activities outside of work together. We pride ourselves in placing the right people for the right seat, and hope you are that individual we're seeking for this position. What is it like as an IT Technician at Univision? IT technicians are many times the first point of contact with customers reporting problems or requesting service. Customers having great customer service experience is critical, so you must be great with people on the phone and via electronic means. Technicians start their journey at Univision with a detailed onboarding process. During this time, you shadow and are shadowed by experienced teammates that show you the ropes. We believe in progressive responsibility based on ability. The more you learn the more you can do. Initially you will be identifying/triaging problems and working on lower-level issues. As your skills increase, you will be given more advanced problems to work on NOTE: We are currently looking for applicants who can work in an in office environment in the Missoula, MT area. Duties/Responsibilities: Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions from customers to the appropriate internal team. Identify and suggest possible improvements to procedures. Effectively work at our office location in Missoula, MT. Qualification/Requirements: Knowledge of computers and networking. Ability to build and repair computers. Proven ability to provide clear and concise customer service to clients verbally and electronically. Valid Drivers License as may need to drive to client locations. Understanding of Microsoft Operating Systems, Office 365, and other software skills. Any IT Experience is desirable including working on friends and family's computers. Formal IT training is desirable but not required - College, Certifications etc. Some of the excellent benefits you will receive: Competitive Base Salary (DOE) Medical, Dental, Vision Insurance available Retirement Plan with a Company Match after one year of employment Flexible Work Hours Remote-work friendly environment Dog friendly office environment Note: All employees are subject to a Criminal Background Check. Univision also employs a pre-employment screening process that you will be required to complete if offered a position. We are interested in every qualified candidate who is eligible to work in the United States, however, we are unable to accommodate scholastic or employment visas currently.

CERTIFIED PEER SUPPORT SPECIALIST - Assertive Community Treatment Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes? Who we are Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities. Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling. If you want to join our team where community is at the heart of what we do, then you've come to the right place! Job Summary: The Peer Support Specialist is a transdisciplinary team member of a fast-paced and energized Assertive Community Treatment team. A successful Peer Support Specialist has life experience in persistent mental illness and has participated in mental health services that led to recovery or rehabilitation. This position holds a special role on the team and in the eyes of the clients, providing supportive services to clients with severe and disabling mental illnesses (SDMI). Peer Supports are out in the community, working one-on-one with clients to remove barriers, celebrate victories, all while focusing on stabilization and integration for the client. The Peer Support Specialist embraces, develops, and implements recovery-based principles with clients, the team, and other clinical voices. A day in the life of a Peer Support Specialist consists of being a positive role model through good work ethic, fairness, flexibility, and commitment to appropriate and direct communications. Peer Supports also complete documentation, check in with clients to establish baseline, assist with providing medication prompts, and other various tasks that break up the day. Our clients and team members are supported through the team wrap-around care approach. Peer Support Specialists are fully integrated team members who provide highly individualized services in the community and promote client healing, self-determination, education, and awareness around one's mental health. Your life as a Certified Peer Support Specialist will reap the benefits from this act of service. Get excited to do something that is continually rewarding! Current opening in Butte Qualifications Must have a high school diploma or equivalency Certified by the Montana Board of Behavioral Health (CBHPSS) Must demonstrate sustained & stable recovery for a period of at least 2 years Ability to pass background check and driver's license check upon offer of employment. Provide proof of auto liability insurance coverage per Western's policies. Montana Driver's License with good driving record Preferred experience One year's experience working in the mental health field preferred Benefits: We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status. Health Insurance - 3 options to choose from starting as little as no cost for employee only Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account Health savings account (HAS) with match or medical flexible spending account (FSA) 403(B) Retirement enrollment offered right away with an employer match offered after one year Generous paid time off to take care of yourself and do the things you love Accrued PTO starts immediately Extended sick leave 9 paid holidays and 8 floating holidays Loan forgiveness programs through PSLF or NHSC

Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00

The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems. DUTIES AND RESPONSIBILITIES Gathering and triaging employee requests for IT support. Responding to IT support requests in a timely manner. Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds. Gathering information and examining problems from multiple angles to find and implement the most suitable solutions. Walking employees through step-by-step resolutions via phone, email or in person. Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment. Installing software updates and upgrades, firmware updates, new software installs and other software support. Onboarding new employee technical setups. Reclaiming and decommissioning IT devices for employee terminations. Researching and sourcing the most efficient procurement of any needed IT equipment. Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment. Requirements SKILLS AND ABILITIES Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems. Current knowledge of technology and recent innovations in IT. Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment) Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform. Operational knowledge of computer, network, server, and security equipment, and how all fits together. Be able to work with minimal supervision with good decision-making skills. Enjoy taking ownership of projects and issues, working hands on to accomplish tasks. Be able to learn new information, skills, and ideas to complete projects and tasks as required. Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents. Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software. The ability to understand and follow instructions and the ability to concentrate is required. Excellent written, verbal, communication, and interpersonal skills. Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned. The ability to get along with others or to be part of a team. Regular attendance at the worksite. EDUCATION and/or EXPERIENCE Associate's degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted. Previous experience in a technology role is preferred. Experience with government security requirements compliance and other cybersecurity standards is an asset. Must be a U.S. Citizen. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. WORK ENVIRONMENT/PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work performed in an office and factory settings. Exposure to shop environment such as noise, dust, odors, and fumes. Occasionally required to lift up to 50 lbs. Regularly required to sit, stand, bend, reach and move about facilities. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity. Benefits Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.

Job Description North Elevation Technology Service of Billings, MT is looking to hire a full-time IT Support Desk Technician / Level 2. Are you ready to take your career to the next level with a growing company? Do you have communication and interpersonal skills equal to your analytical skills? If so, please read on! This IT Support Desk Technician / Level 2 position earns a competitive wage, based on experience and qualifications. We also offer great benefits, including performance-based incentives, employer-paid medical insurance, a SIMPLE IRA, paid holidays, 2 weeks of paid time off (PTO), paid sick leave, a casual work environment, and fun company culture. If this sounds like the right help desk opportunity for you, apply today! ABOUT NORTH ELEVATION TECHNOLOGY SERVICE As a locally-owned managed services provider since 2008, we serve small to mid-sized businesses in the Billings, MT region. We don't advertise; we have built our clients via word of mouth based on our reputation and continue to experience great growth. As we remove the barriers and put technology to work for our clients, they see the benefits of greater efficiency and increased profits. We don't use pre-packaged, one size fits all solutions but we tailor our solutions to their businesses. In order to hire staff that will put in the effort to really understand our clients' businesses and develop relationships with them, we offer competitive pay, incentives, generous benefits, and a friendly work culture. A DAY IN THE LIFE OF AN IT SUPPORT TECHNICIAN / LEVEL 2 As an IT Support Desk Technician / Level 2, you play a key role as the main contact for our customer base. You are responsible for maintaining the functionality of their software systems and networks, providing help desk support as well as implementing hardware and software solutions. You provide onsite day-to-day support of their IT assets, including installing or upgrading hardware and software. You are a troubleshooting extraordinaire who can resolve network, server, workstation, and software problems. While your technical skills are important, your ability to develop and maintain strong professional relationships with our clients is equally important. You are conscientious about carefully documenting any work you do and the changes you make. Your ability to listen to our clients' needs and help them feel heard and valued as you meet their IT needs is invaluable, not only to them but to our success as a company! You love the challenge and variety inherent in your job and that it taps into both your technical and people skills. QUALIFICATIONS FOR AN IT SUPPORT TECHNICIAN / LEVEL 2 Experience with the installing, troubleshooting, upgrading, migrating, and/or administration of: Current Microsoft desktop operating systems Current Microsoft server operating systems Active Directory, Group Policy, and PowerShell Microsoft Exchange and Office 365 Virtualization technologies including VMWare and Hyper-V DNS, DHCP, subnets, routers, and wireless Do you have a passion for learning all things IT? Can you work independently? Do you enjoy working closely with customers in a team environment? Are you able to manage deadlines and prioritize tasks effectively? Are you trustworthy, discreet, and respectful of confidential information? If so, you might just be perfect for this IT Support Desk Technician / Level 2 position! WORK SCHEDULE This full-time help desk position typically works Monday - Friday, 8:00 AM - 5:00 PM. READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this help desk position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 59106 Job Posted by ApplicantPro

REQUIRES RESIDING IN THE MISSOULA, MT AREA. We are seeking a skilled and motivated Network Administrator II to join our IT Infrastructure team in Missoula, Montana. This on-site, mid-level role is responsible for the support, maintenance, and optimization of our enterprise network infrastructure across both on-premises and cloud environments. The ideal candidate will bring 2-4 years of hands-on experience working with a broad range of networking technologies and protocols, including Cisco, Palo Alto, Azure Networking, SolarWinds, and enterprise network best practices. Required Qualifications: 2-4 years of experience in enterprise network administration or engineering. Proficiency in Cisco routing and switching, wireless technologies, and Cisco Meraki platforms. Experience with Palo Alto firewalls and Cisco ISE. Knowledge of routing protocols: OSPF and BGP. Hands-on experience managing Azure Networking (e.g., ExpressRoute, NSGs, VPN gateways). Familiarity with SolarWinds, SNMP, NetFlow, and packet analysis tools (Wireshark, tcpdump). Experience with 802.1x, 802.1q, VLAN configuration, and trunking. Understanding of DHCP, IPAM, QoS, and structured cabling practices. Preferred Qualifications: Industry certifications such as CCNA, CCNP, PCNSA, AZ-700, or CompTIA Network+. Scripting ability in PowerShell, Python, or Bash to automate tasks and streamline operations. Experience with Zero Trust networking or SD-WAN solutions. Familiarity with data center networking and fiber optic cabling standards. Core Competencies: Strong troubleshooting, analytical, and documentation skills Excellent communication and collaboration abilities Ability to manage multiple priorities in a fast-paced environment Detail-oriented, self-directed, and proactive mindset Work Environment: This position is based on-site in Missoula, MT. Standard Monday-Friday schedule with occasional evening/weekend work for maintenance or incident response. May involve lifting equipment (up to 40 lbs) and working in data center environments. Key Responsibilities: Configure, manage, and support Cisco switches, routers, wireless LAN controllers, and access points, including Meraki devices. Design, implement, and maintain secure, segmented networks using VLANs, 802.1q trunking, and 802.1x authentication. Administer and troubleshoot Palo Alto firewalls, including policies, VPNs, and threat prevention. Monitor network health and performance using SolarWinds, NetFlow, and SNMP, responding proactively to anomalies. Manage and support Azure Networking components including VNets, ExpressRoute, NSGs, Azure Firewalls, and hybrid connectivity. Configure and maintain dynamic routing protocols such as OSPF and BGP. Support network authentication infrastructure including Cisco ISE for policy enforcement and access control. Analyze traffic patterns and troubleshoot using packet capture tools and deep packet inspection techniques. Implement and tune QoS policies for voice, video, and critical application traffic. Oversee and coordinate structured cabling projects including copper, multi-mode, and single-mode fiber deployments. Manage core network services such as DHCP, IPAM, and DNS integrations. Maintain accurate documentation of network topology, configurations, and procedures. Participate in network-related projects, upgrades, and lifecycle management activities. Provide tier 2/3 support and participate in an on-call rotation for after-hours support.

**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

MetroSys is seeking a Desktop Support Technician for a six-month engagement supporting our enterprise client operations in Montana and Wyoming. Based in Helena, MT, this role requires statewide travel to support multiple office locations with desktop, laptop, and end-user IT needs. The ideal candidate will be customer-focused, self-directed, and capable of providing hands-on technical support in a fast-paced, field-oriented environment. Key Responsibilities: Provide Tier 1 and Tier 2 desktop support for Windows-based systems and peripherals. Travel to offices across Montana and Wyoming to resolve technical issues and perform routine maintenance. Support hardware and software installation, upgrades, and troubleshooting (laptops, desktops, printers, mobile devices). Maintain documentation of service requests, troubleshooting steps, and resolutions. Assist with imaging, deployment, and asset inventory. Collaborate with centralized IT teams to escalate complex issues. Deliver excellent customer service in-person and remotely to users with varying levels of technical ability. Requirements: 2+ years of hands-on desktop support experience (Windows OS, Office 365, hardware troubleshooting). Ability and willingness to travel across MT and WY (company vehicle or mileage reimbursement provided). Strong understanding of networking fundamentals (IP, DNS, DHCP). Experience with ticketing systems and remote support tools. Must be self-motivated and capable of working independently. Excellent communication and interpersonal skills. Valid driver's license required. Preferred Qualifications: A+ or similar technical certification. Experience working with distributed field offices. Prior experience supporting IT needs for multi-site organizations.

GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities** This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+. + Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat, + Palo, etc.) - can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions. + 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls. + 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc. + 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower. + 3+ years' experience or working knowledge of SW Defined Networking. + 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willingness to be a team player. ***PENDIN CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible. + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning + Support Lead (Program Manager - Intermediate) **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $110,000.00 - USD $140,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6775_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence * Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. * Ensures new products are properly merchandised and represented in a timely manner. * Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. * Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. * Participates in pricing changes and markdowns. * Alerts store management to cash supply needs. * Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. * Assists with boutique cleanliness and organization Customer Experience * Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving * Seeks personal developmental opportunities and readily solicits feedback Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * Previous stock or cashier experience preferred * Excellent communication skills * Excellent customer service skills * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to learn or adapt to technology provided by the company * Must be able to work the majority of the shift standing * Ability to work quickly and within strict timelines * Ability to demonstrate teamwork * Exposure to visual merchandising and product placement techniques desired * Communicate with customers, Associates, and Management; wear / communicate with headset * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 0543 Southgate Mall Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

Join Our Growing Team as an Asset Support Specialist - Drive Growth Through Strategic Partnerships! Are you passionate about building relationships, driving engagement, and creating impactful affiliate programs? We're looking for a proactive and relationship-focused Asset Support Specialist to join our dynamic team. In this role, you'll lead the development, management, and optimization of affiliate partnerships that support our business growth and brand reach. Why You'll Love This Role: 💼 Comprehensive Training - Whether you're experienced or new to affiliate management, we offer the tools and support you need to thrive. ⏰ Flexible Work Schedule - Full-time or part-time opportunities with remote flexibility. 📈 Career Advancement - Clear growth paths into senior partnership, marketing, or business development roles. 💰 Competitive Compensation - Base pay plus performance-based incentives and bonuses. Key Responsibilities: Build, maintain, and strengthen relationships with affiliate partners. Develop and execute strategies to grow and optimize affiliate programs. Serve as the primary point of contact for affiliates, providing support and ensuring a positive partner experience. Track affiliate performance, generate reports, and recommend improvements for program success. Collaborate with marketing, sales, and operations teams to align affiliate initiatives with business goals. Identify new affiliate opportunities through outreach, networking, and industry research. What We're Looking For: ✔ Excellent relationship-building and communication skills ✔ Strong organizational and project management abilities ✔ Data-driven mindset with the ability to analyze performance and trends ✔ Self-starter who thrives in a collaborative, fast-paced environment ✔ Experience in affiliate marketing, partnerships, or business development is a plus (but not required) Perks & Benefits: ✅ Paid training and continuous mentorship ✅ Health insurance and retirement plan options ✅ Incentive bonuses and performance recognition ✅ Growth opportunities into leadership and strategic roles 🚀 Ready to Build Powerful Partnerships? If you're excited to drive meaningful affiliate relationships and play a key role in growing a purpose-driven organization, we'd love to hear from you! 👉 Apply now and join us as an Asset Support Specialist-where collaboration meets opportunity.

Columbia Falls School District 6 is seeking an IT Support Technician to provide internal technology support for staff and educators. The ideal candidate will have a strong blend of technical expertise (Ideally in Google administration and general PC support) along with customer service skills, with a passion for both technology and helping others. This position involves supporting a wide range of software and hardware across the district. Key responsibilities include: Administering and maintaining CFSD6's IT infrastructure Supporting both installed and cloud-based software systems Assist in asset management tracking system Managing user authentication and access Assisting with the setup and integration of general EDU/learning technologies Advising departments on general technology-related needs Providing front-line technical support during (occasional) high-volume periods The technician will primarily work from the district's central IT office, with regular travel to schools throughout the district to support end users and conduct training. A valid driver's license is required. TERMS OF EMPLOYMENT: 12 months/year HOURS: 8 hours/day, 8:00 a.m. - 4:30 p.m. Monday - Friday POSITION CLOSES: Open until filled BENEFITS: Competitive healthcare package Voluntary vision and dental insurance 3 weeks paid vacation leave Paid sick leave 11 paid holidays, including 5 days from Christmas Day to New Year's Day Employee Assistance Program Montana Public Employees' Retirement System Life Insurance (employer paid) Reports To: Director of IT ESSENTIAL FUNCTIONS: Perform hardware and software troubleshooting for Chromebooks/ChromeOS devices Perform hardware and software troubleshooting on Windows devices Perform other various hardware and software troubleshooting Perform hardware and software troubleshooting on iOS devices Assist in IT inventory maintenance Machine imaging &/ deployment Application maintenance/deployment in Google Admin Center & JAMF Resolve printer related issues, assist in printer setup & deployment. Basic network troubleshooting Basic anti-virus troubleshooting/maintenance Basic email troubleshooting Basic phone/VOIP troubleshooting Ability to remotely (familiarity of use of RMM) & in person assist in technical issues. Excellent bedside manner/approach (especially when assisting clients who are less technically advanced) Positive, can-do demeanor amongst occasionally stressful situations Ability to be a team player at all times Ability to maintain regular and acceptable attendance levels. Ability to maintain confidentiality of district data. Only minimum duties are listed. Other functions may be required as given or assigned. DESIRED QUALIFICATIONS: Familiarity with the below products: Sophos AssetTiger Atera Remote Desktop Macrium Reflect Google Admin Center JAMF Active Directory Interest/passion in technology 2+ years of experience in a technology support role Completion/Ability to complete any applicable certifications Experience in education technology. EQUIPMENT USED: A variety of electronic and technology devices, copier/printer, telephone/voice mail, fax. WORK ENVIRONMENT: While performing the duties of this job, the employee regularly works inside, but will travel to different buildings within the District. The employee must be able to meet deadlines with time constraints. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to sit for long periods of time in front of a computer; occasionally walk and stand; twist at neck, bend at waist; kneel; stoop; and crawl. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. The employee is required to be able to hear conversations in school environments. May be required to lift or move up to 50 pounds. MENTAL/MOTOR DEMANDS: While performing the duties of this job, the employee rarely performs routine work. The employee frequently exercises flexibility (ability to shift from one task to another). Guidance and reinforcement are usually available. The employee frequently works within time constraints and maintains attentiveness intensity. The physical demands, work-environment characteristics, and mental/motor demands described within this are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For those classified employees employed under a written contract for a specified term, nothing contained in this job description shall create a property right beyond the specified duration of the employment contract. APPLICATION REQUIREMENTS An application is considered complete when all of the items listed below are received on or before the closing date. Only complete applications are eligible for screening. Supplemental documents, such as those listed below, can be uploaded in the attachment page of the application, and MUST be in a pdf format. Cover letter. Current resume. Three (3) letters of recommendation, within the past three years and preferably from previous employers. Please attach all letters of recommendation in one document. Driving Record - Copy of your current driving record from the Department of Motor Vehicles (******************************** If hired, applicant will need to complete the following: Fingerprinting - This district requires final candidates to pay for their own background check. Fingerprinting is done by appointment only; please call Karla Therrien at **************, ext. 1421. The cost is $30.00, payable by cash or check only, at the time of service. MMR immunization records - If born after December 31, 1956, you will need to provide proof of immunity (titer test) or medical records verifying that your Measles, Mumps, and Rubella (MMR) vaccinations are up-to-date before the first day of work. All employment offers are contingent upon providing complete MMR records, satisfactory results of the background check, and Board approval.

Job Description Join Our Team: Certified Peer Support Specialist - Missoula, MT Do you believe your personal journey can inspire hope and drive positive change? Are you passionate about supporting others as they navigate their recovery? We're looking for a Certified Peer Support Specialist to join our recovery-focused team in Missoula, MT. In this role, your personal experience will help empower others, foster connection, and support individuals navigating mental health and/or substance use challenges. What You'll Do Provide individual and group peer support grounded in mutual respect and shared experience Build authentic, trusting relationships that encourage resilience and self-determination Collaborate with clinical teams to promote a recovery-oriented environment Model healthy coping strategies and wellness practices What We're Looking For Current Certified Peer Support Specialist credential (required) Personal experience in recovery from mental health and/or substance use challenges Strong communication and interpersonal skills A passion for advocacy and empowering others through person-centered care Why Join Us? This role is more than a job-it's an opportunity to make a real impact. At our organization, your story is valued, and your experiences matter. You'll join a supportive team built on empathy, authenticity, and the belief in the healing power of shared experience. Here, your journey becomes a source of hope and transformation for others. Benefits 401(k) retirement plan Paid Time Off (PTO) and sick leave Comprehensive health insurance Dental and vision coverage Compensation: $17.50 hourly Responsibilities: Client Transportation: Provide transportation for clients to their appointments as needed. Group Facilitation: Facilitate recovery-based group activities to support client engagement and growth. Assessment: Evaluate and assess factors that may hinder clients' ability to live independently or integrate into the community. Communication Skills Development: Address and improve communication skills in individuals to enhance their interactions. Symptom Management: Implement effective skills and strategies to help clients manage their symptoms. Social Support Development: Assist individuals in developing and strengthening their social support systems. Skills Adaptation: Help clients adapt skills for various life domains, including home, work, education, leisure, and social activities. Crisis Intervention: Provide immediate crisis intervention when necessary to ensure client safety and well-being. Training Completion: Complete assigned training sessions, both in-person and through online learning programs. Documentation: Document daily activities and progress for each client accurately and promptly. Productivity Standards: Consistently meet established productivity standards. Shift Coverage: Cover shifts at group homes as needed, including day, evening, and overnight shifts. Meeting Participation: Schedule and attend required meetings to coordinate care and support for clients. Attendance: Maintain regular attendance to ensure continuity of care for clients. Qualifications: State Certification: Must have Peer Support Certification from the State of Montana. Age Requirement: Must be 18 years of age or older (state requirement for licensing). Driver's License & Insurance: Must possess a current driver's license, reliable transportation, and full automobile insurance coverage. HIPAA Compliance: Adhere to HIPAA regulations and maintain confidentiality at all times. Certification: Must hold a valid Peer Support certification from the state of Montana. Education Requirement: High School Diploma or equivalent (GED) is required. About Company Winds of Change is a mental health clinic dedicated to inspiring change, fostering hope, and promoting recovery. We strive to make a positive impact on the lives of individuals and communities we serve.

: Network Administrator Location: Bozeman, MT, 59718 : The Network Administrator position is responsible for installing, configuring, and maintaining network hardware like routers, switches, and firewalls, monitoring network performance, troubleshooting issues, implementing network security measures, managing network access, applying updates and patches, and ensuring overall network stability and uptime. The Network Administrator position is fast-paced and ever-changing and requires regular management of changing priorities. The IT group within Zoot is responsible for designing, constructing, and maintaining the foundational information technology systems employed by the company to do business. This includes all aspects of the live hosting environment for our proprietary software as well as the desktop environments in use for each employee. The IT Infrastructure group within Zoot is responsible for designing, constructing, and maintaining the core infrastructure and core software for Zoot solutions. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud-based, secure processing environment. We offer tailored data-driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting-edge data sources to help reduce risk. Essential Job Functions Install, configure, and maintain network devices like routers, switches, access points, servers, and cables. Continuously monitor network performance, traffic patterns, and identifying potential issues using monitoring tools. Diagnose and resolve network connectivity problems, including hardware failures, configuration errors, and connectivity issues. Implement and maintain network security measures like firewalls, intrusion detection/prevention systems, and access controls. Perform regular backups of network configuration and data to ensure disaster recovery capabilities. Apply software updates and patches to network devices and operating systems to address security vulnerabilities. Maintain detailed documentation of network infrastructure, configurations, and procedures. Assess network needs and plan for future growth and scalability. Assist with evaluation of and recommend IT solutions, products, and services. Work with other personnel/departments to analyze hardware requirements and alternatives and make acquisition recommendations. Plan, coordinate, and implement security measures to protect data, software, and hardware. Maintain and administer deployment standards for network builds, updates, and patch management. Respond to requests to assist in critical problem resolution, including after-hours support needs. Utilize ticketing system to track defects and requested enhancements. Use Change Management/Release Management processes to develop and deploy code and/or functionality to the production environment. Plan, coordinate, and implement hardware and software replacements or upgrades. Participate in scheduled monthly maintenance windows. Know and comply with Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement. Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers. Education, Training, and Experience Requirements: High School Diploma Bachelor Degree in Computer Science or related field preferred At least three years of professional experience in a technology field Physical Requirements: All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation. Working Conditions | Work Hours | Location: This position will take place primarily in an office setting. It is expected that employees, and specifically this position, regularly and consistently report to work on-site at Zoot's headquarters and work between 40-45 hours per week. This will include working during Zoot's “Core Hours” which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

Requirements Talents, skills, and abilities: It is preferable that the individual's lived experience of mental health challenges includes experience with psychosis during his or her youth. However, personal experience with psychosis is not required. Ideally the Peer Specialist is a young adult; however, a Peer Specialist of any age may be considered for the position, if he or she relates well to young people. As much as possible, the Peer Specialist should understand the community in which the team is based with an awareness of available community resources. The Peer Specialist should demonstrate good interpersonal communications skills and the ability to empathize with, relate to and effectively work with participants of mental health services. The individual should have two years of active participation in mental health self-help activities, peer support or peer advocacy programs, or participant run organizations or similar experiences or programs. They must possess the ability/ willingness to disclose their recovery story (where appropriate) for the purposes of empowerment. High School diploma or equivalent required. Must have, or be willing to obtain, a valid Montana Driver's License. Must have an acceptable driving record and pass a criminal background check. Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: Annual raises Tuition Reimbursement Health Insurance Dental/Vision Insurance 401(k) with company match Life Insurance Wellness programs Generous paid time off We are proud to be an equal opportunity employer.