Working at the Stanislaus County Office of Education (SCOE) is an enriching experience, driven by a commitment to educational excellence and community impact. SCOE provides a dynamic work environment where employees play a crucial role in providing services and managing programs benefitting families and the community. SCOE fosters a culture of innovation and collaboration, encouraging staff to contribute their ideas and expertise to initiatives that positively influence student success. SCOE's emphasis on professional development ensures that employees have ample opportunities for continuous learning and growth, supporting their career advancement. With a dedication to inclusivity and a supportive workplace culture, SCOE offers an ideal setting for individuals passionate about education to make a meaningful difference in the lives of students.
See attachment on original job posting
Ed-Join Application High School Diploma or High School Equivalent Certificate and three years of experience working with county and statewide programs/consortiums. Valid driver's license. ADDITIONAL DOCUMENTS: The following documents are not required at the time of application but will be required of the selected applicant prior to employment: Department of Justice Fingerprint clearance, Tuberculosis clearance & Pre-Employment Physical/Drug Screen clearance. Must be at least 18 years of age.
Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting.
Ed-Join Application High School Diploma or High School Equivalent Certificate and three years of experience working with county and statewide programs/consortiums. Valid driver's license. ADDITIONAL DOCUMENTS: The following documents are not required at the time of application but will be required of the selected applicant prior to employment: Department of Justice Fingerprint clearance, Tuberculosis clearance & Pre-Employment Physical/Drug Screen clearance. Must be at least 18 years of age.
Comments and Other Information
LICENSES AND OTHER REQUIREMENTS: Possession of a valid Driver License. BENEFITS: A Benefit Entitlement for health, dental and vision coverage is available for positions that are at least 4 hours per day. The amount of the entitlement is based on the number of hours worked per day. APPLICATION PROCEDURES - If the application does not provide enough space for your work history, you may include an attachment with additional work history information. USE SAME FORMAT AS THE WORK HISTORY SECTION ON THE APPLICATION. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION, AMERICANS WITH DISABILITIES ACT EMPLOYER
$52k-74k yearly est. 5d ago
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IT Support Specialist I (Atwater)
Available Staff Positions
Remote support specialist job in Atwater, CA
Provide technical support to end users, aid in the administration of the GVHC computing environment and assist with the general operations of the IT Department.
will work at our Atwater Admin site. Schedule is Monday - Friday 8:00am - 5:00pm
Compensation: $25.48 - $26.75 an hour
Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more!
Essential Duties and Responsibilities
Demonstrates effective communication and problem-solving skills.
Install and maintain hardware.
Install and maintain software.
Troubleshoot hardware/software problems.
Provide tier 1 of support to end-users.
Assist with the general operations of the IT department.
Other duties and tasks as assigned.
Physical Demands
The employee must occasionally lift and/or move up to 25-50 pounds and push up to 100 pounds (on wheels).
Must be able to speak clearly in order to communicate information to End Users and Staff.
Must be able to hear staff on the phone and in person.
Specific vision abilities required by this job include close vision for RJ45 pin-outs, computer screens, and the ability to adjust focus.
Must be comfortable in tight or confined crawl spaces.
Work Environment
The physical environment requires the employee to work indoors, primarily in an office setting. The noise level inside is quiet to average. Use of general office equipment is required on a daily basis. Travel may be required at times.
Education/Experience Requirements
Minimum Qualifications:
Basic understanding of computer hardware, software and networks.
Strong problem solving skills.
Customer service-oriented mindset.
Speak respectfully and professionally and in terms that both novice and experienced computer users can understand.
Work on multiple tasks with minimal supervision.
Travel to multiple sites.
Excellent oral, interpersonal, and written communication skills.
Valid California driver's license, vehicle insurance, acceptable driving record and reliable transportation.
Education/Experience
High School diploma or equivalent.
Minimum 12 units of relevant technical or computer science, or at least one relevant IT certification from CompTIA, Cisco, Microsoft, Coursera, Google, or related certifying entity.
$25.5-26.8 hourly 57d ago
Peer Navigator/ Peer Support Specialist (ICS)
Sierra Vista Child & Family Services 4.2
Remote support specialist job in Modesto, CA
Job Description
Apply Here: ******************************************************************************
Peer Navigators work with individuals, groups, and communities to improve mental health as a part of a treatment team. They provide lived experience and expertise that professional training cannot provide. This person is a role model to peers who exhibits competency and knowledge from the lived experience.
Qualifications:
High School diploma or GED required.
Personal knowledge gained through firsthand lived experience in mental health.
Peer SupportSpecialist - Current Peer SupportSpecialist certification required. California certifications must remain active and valid with their governing entity.
Proficient in Microsoft suite (Word, Excel, PowerPoint).
Knowledge of community resources preferred.
Bilingual preferred.
A valid California driver's license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency's insurance company
Essential Job Functions:
Ability to communicate ideas in oral and written form.
Protect and honor individual integrity through confidentiality.
Ability to work in a harmonious manner with subordinates, supervisors, and others.
Ability to instruct in group and individual settings.
Ability to work effectively with cultural/ethnic diversity.
Maintain confidential information according to legal and ethical standards. Ability to work at various locations, including client homes, schools and community settings.
Physical, mental, and emotional health adequate to perform duties.
Responsibilities:
Provide the perspective of experience to clients.
Assist clients with accessing and linking to community resources.
Help clients and family members with problem solving.
Provide encouragement and hope.
Provide group, individual, and family services for clients.
Provide services to families when needed, including non-traditional hours.
Maintain documentation, record and tracking systems that meet standards of the agency, The Joint Commission and contract.
Collaborate with the treatment team, referring agency or other community agencies working with the client to coordinate treatment.
Collect outcome data, including consumer satisfaction surveys, as required by the agency and contract.
Participate in community outreach and presentations.
Must implement program goals and objectives to meet and maintain contractual requirements.
Participate in scheduled peer review.
Responsible for preventing and controlling infection.
Responsible for maintaining a culture of quality and safety.
Effectively use de-escalation skills and techniques for crisis prevention.
Properly administer the C-SSRS to help prevent suicide.
Other:
Attend all required meetings and trainings.
Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
Other duties as assigned.
$36k-44k yearly est. 31d ago
IT Support Specialist
Aalyria
Remote support specialist job in Livermore, CA
We're seeking an experienced IT SupportSpecialist to be the first dedicated support member of our IT team, working alongside our Senior IT Lead and Senior InfoSec Lead. This role will provide comprehensive technical support across our enterprise environment, handle day-to-day user support requests, and establish the foundation for our support operations. The ideal candidate combines solid technical skills with excellent customer service, self-direction, and the ability to work independently while collaborating with technical leadership.
Key Responsibilities:
Technical Support & Troubleshooting
Provide tier 1 and tier 2 support for technical issues across Windows, mac OS, Linux, and mobile platforms
Handle password resets, account unlocks, and user access requests
Troubleshoot common software issues including Microsoft 365, Google Workspace, Zoom, Slack, and line-of-business applications
Resolve authentication and SSO issues with Okta and other identity platforms
Diagnose network connectivity problems, VPN issues, and printer configuration
Support new hire onboarding and employee offboarding processes
Set up and configure laptops, desktops, monitors, peripherals, and mobile devices
Escalate complex tier 3 issues to Senior IT Lead with clear documentation
User Account & Access Management
Create, modify, and disable user accounts across multiple platforms
Manage group memberships and application access permissions
Process access requests and ensure proper approval workflows
Maintain accurate asset inventory and user documentation
Coordinate with Senior InfoSec Lead on compliance and access reviews
Endpoint Management & Maintenance
Deploy software and updates using MDM solutions (Intune, Jamf Pro, or similar)
Troubleshoot endpoint compliance issues and device enrollment
Perform basic hardware repairs and coordinate warranty replacements
Support mobile device setup and configuration (iOS/Android)
Monitor and respond to security alerts on managed endpoints in coordination with InfoSec team
Process Development & Documentation
Establish help desk workflows, ticketing procedures, and SLA standards
Develop and maintain knowledge base articles and user guides
Create documentation for common support procedures and troubleshooting steps
Identify recurring issues and recommend solutions to reduce support burden
Build self-service resources to empower users
Participate in IT projects and system rollouts as needed
Required Qualifications:
2-3 years of help desk or technical support experience
Working knowledge of Windows 10/11, Linux and mac OS operating systems
Experience with user account management in Active Directory or Azure AD/Entra ID
Basic networking knowledge (TCP/IP, DNS, DHCP, WiFi, VPN)
Experience with ticketing systems and support workflows
Ability to troubleshoot hardware and software issues independently
Excellent customer service skills and professional communication
Strong organizational skills and ability to manage multiple priorities
Self-motivated and comfortable working independently with minimal supervision
Willingness to learn new technologies and enterprise systems
US Citizenship required
Preferred Qualifications:
Familiarity with Linux distributions (Ubuntu, CentOS, or similar) and basic command-line usage
Experience with MDM platforms (Intune, Jamf, JumpCloud, or equivalent)
Experience with SSO platforms (Okta, Duo, Google SSO, or similar)
Knowledge of Google Workspace and Microsoft 365 administration
Understanding of endpoint security concepts and compliance requirements
Basic scripting knowledge (PowerShell, Bash, or Python) for simple automation
Experience with automation tools such as no-code platforms (Okta Workflows, Zapier, Make) or scripting (PowerShell, Bash, Python)
Relevant certifications (CompTIA A+, Linux+, Microsoft, Apple, ITIL Foundation)
Experience working in small IT teams or as a solo support person
Experience supporting hybrid/remote workforce environments
Active Secret or Top Secret clearance, or ability to obtain
What We Offer:
Innovative Environment: Work at a cutting-edge company shaping the future of aerospace communications.
Impactful Work: Directly contribute to critical national security programs and initiatives.
Growth Opportunities: Expand your career with opportunities for professional development and advancement.
Inclusive Culture: Be part of a collaborative, supportive, and inclusive workplace where your contributions matter.
Flexibility: Flexible working arrangements including hybrid remote/in-office schedules.
Compensation and Equity: Competitive salary, comprehensive benefits (401(k), dental, vision, health, life insurance), paid time off, and equity options.
ITAR/EAR Requirements:
This position involves access to export-controlled information. To comply with U.S. government export regulations, applicants must meet one of the following criteria:
(A) Qualify as a U.S. person, which includes:
U.S. citizen or national
U.S. lawful permanent resident (green card holder)
Refugee under 8 U.S.C. 1157
Asylee under 8 U.S.C. 1158
(B) Be eligible to access export-controlled information without requiring an export authorization.
(C) Be eligible and reasonably likely to obtain the necessary export authorization from the appropriate U.S. government agency.
The company reserves the right to decline pursuing an export licensing process for legitimate business-related reasons.
Equal Opportunity Employer Statement:
Aalyria is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Qualified applicants from all backgrounds are encouraged to apply.
#LI-Hybrid
$49k-88k yearly est. 3d ago
IT Support Specialist
Avathon
Remote support specialist job in Pleasanton, CA
Job Description
Who We Are & Why Join Us
Avathon is revolutionizing industrial AI with a powerful platform that enables businesses to harness the full potential of their operational data. Our technology seamlessly integrates and contextualizes siloed datasets, providing a 360-degree operational view that enhances decision-making and efficiency. With advanced capabilities like digital twins, natural language processing, normal behavior modeling, and machine vision, we create real-time virtual replicas of physical assets, enabling predictive maintenance, performance simulation, and operational optimization. Our AI-driven models empower companies with scalable solutions for anomaly detection, performance forecasting, and asset lifetime extension-all tailored to the complexities of industrial environments.
Cutting-Edge AI Innovation - Join a team at the forefront of AI, developing groundbreaking solutions that shape the future.
High-Growth Environment - Thrive in a fast-scaling startup where agility, collaboration, and rapid professional growth are the norm.
Meaningful Impact - Work on AI-driven projects that drive real change across industries and improve lives.
Learn more at: Avathon
Avathon is looking for an IT SupportSpecialist to help manage Avathon's corporate IT resources and end-users. The ideal candidate has experience working within a ticket management system and handling employee onboarding/offboarding activities. The position offers opportunities to continue growing by learning new technologies and learning from experienced Engineers as we build new solutions.
Join us and:
Provide tier 1 end-user support, resolve helpdesk tickets, manage employee on/offboarding.
Install & troubleshoot laptops, printers, & conference room equipment.
Update documentation procedures for common processes (on/offboarding, conference room preparation, hardware purchases and inventory management)
Shadow senior team members to continue learning technologies and common tasks.
Manage conference rooms: clean-up & organizing, all-hands meeting preparation, update cameras & iPads, A/V troubleshooting
Manage onboarding process: Create acct, build machine, building access, desk setup, provision SaaS apps
Manage offboarding process: Disable accounts, Google takeout, Backup user home directories, rebuild machines, disable building access, forward email to manager.
Management of workstations including:
o Ensuring Filevault & Bitlocker encryption
o Ensuring Firewalls enabled
o Deploying OS updates/upgrades
o Remotesupport
o Hardware/software inventory restock
o Machine repairs
You'll have:
4+ years' experience in an IT Support or Help Desk role
Experience installing and supporting PCs & Macs, software, and conference room equipment.
Strong troubleshooting and problem-solving skills
Fundamental knowledge of Active Directory, Remote access tools, public cloud, Networking, and Gsuite/O360
Strong written and verbal communication skills
Eager to learn, produces high quality work, and self-driven personality.
This role requires 5 days a week to Pleasanton, CA, Avathon headquarter.
Salary:
The base salary range for this role is between $70,000 to $110,000 annually. Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Avathon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Avathon is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.
$70k-110k yearly 22d ago
Geomatics and Construction Application Specialist
Topcon Positioning Systems, Inc. 4.5
Remote support specialist job in Livermore, CA
Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.
To learn more about Topcon career opportunities go to ********************* .
Topcon is seeking a **Professional Services Applications Specialist** to lead dealer and end-user training programs while providing technical expertise through product demonstrations and customer support. This role is based primarily at our Livermore, CA Training Center and plays a key role in supporting sales, training, and product validation efforts across our customer base.
You'll work hands-on with advanced construction and surveying technology, collaborate closely with internal teams, and support customers in both classroom and real-world field environments.
**Key Responsibilities**
+ Deliver instructor-led, online training programs and webinars for dealers and end users
+ Provide product sales demonstrations at the Training Center and on-site, and support sales events such as trade shows
+ Provide customer support via phone, online, and on-site visits
+ Assist with product test verification related to field support issues and new product or code releases
+ Develop training materials, online articles, and support documentation for products
+ Maintain training machinery, equipment, and the training facility used for demonstrations and programs
**Scope & Work Environment**
+ **Primary Location:** Livermore, CA (daily onsite work)
+ **Travel:** This role includes up to 15-25% domestic travel
+ **Work Conditions:**
+ Combination of office/classroom and outdoor field environments
+ Outdoor work may include hot, cold, muddy, dusty, or rainy conditions
+ Work may take place on construction sites
**Qualifications**
**Education**
+ Bachelor of Science degree in Surveying, Surveying Technology, Geodesy, Construction Management, or a related field preferred
+ Equivalent combination of education and relevant work experience will be considered
**Experience & Technical Skills**
+ 3-5 years of experience in surveying, civil engineering, and/or construction applications
+ Strong working knowledge of:
+ Surveying applications
+ Topography
+ Construction staking
+ Precision 3D measurement
+ Experience as a crew chief, site supervisor, foreman, equipment operator, or grade checker preferred
+ Knowledge of construction grade control and/or estimating software is a plus
**Knowledge, Skills & Attributes**
+ Strong verbal presentation and written communication skills
+ Proficiency in Microsoft Word, Excel, and PowerPoint
+ Ability to work independently with minimal supervision
+ Strong mechanical aptitude and ability to use basic hand tools (e.g., wrenches, drills)
+ Willingness and ability to learn to operate heavy construction equipment
+ Strong interpersonal skills and ability to collaborate across teams
+ Proficiency in English required
**Physical Requirements**
+ Ability to climb on and operate construction equipment such as bulldozers and motor graders
+ Ability to lift and carry tools and equipment up to 50 pounds
**Base Pay**
Expected Base Pay Range: $109,000 to $145,000 Annualized
The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule.
**Benefits*** :
Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.
Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant's sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.
*Topcon time off policies can vary as well as roles which are exempt or non-exempt. For hourly ("non-exempt") employees, we offer personal paid time off which accrues in accordance with local standards. For salaried ("exempt") employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.
**We are Topcon (*********************************** .** We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services.
We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow.
Learn more here (**************************** .
$109k-145k yearly 5d ago
IT Helpdesk Technician
Cape Community Association for Pre-School
Remote support specialist job in Livermore, CA
Part-time Description
CAPE, Inc. has a wonderful opportunity for an IT Help Desk Technician- Temporary Part Time
• Position is Non-Exempt, Full Time (40 hours/week), temp to hire
• Pay Rate: Commensurate with related-experience and qualifications, up to $35.00/hour
• Eligible for paid sick days; not eligible for group benefit plans
• Reports to Executive Director
Agency Overview:
CAPE, Inc. headquarters is in Livermore, and provides early childhood education services (Head Start and Early Head Start preschool programs) in Livermore, Dublin, Pleasanton, and Hayward areas. CAPE offers a cohesive environment for passionate people who want to make a significant contribution to early childhood education, social/emotional development, and early childhood mental health.
Position Overview: The IT Helpdesk Technician provides a combination of customer support and technical assistance to staff onsite at all CAPE locations and/or remote.
The IT Helpdesk Technician typically has a wide range of responsibilities, which can include, but are not limited to the following:
• Provides technical support to users by researching and answering questions, troubleshooting problems, maintaining workstation, operating system, and LAN performance at all sites/centers
• Detect, diagnose, and resolve application issues
• Monitor, improve system performance by identifying problem/s and recommending changes
• Troubleshoot, identify issues, recommend solutions to ensure consistent productivity and minimize downtime with effective internet and/or Wi-Fi connectivity at all sites/centers
• Set-up systems, computer hardware, software, software updates, networks, printers, scanners, etc.
• Set-up of new hires' desktop computer or laptop, email account, LAN connectivity to printers, scanners, server, etc.
• Maintenance of email accounts/directories (add new hires, delete/deactivate and/or redirect terminated employees' email account, etc.)
• All other duties as assigned and required.
Requirements
Experience, Qualifications and Requirements
• Three+ years prior IT and/or systems administration experience
• High school diploma/GED, certification and/or some college preferred.
• Must have a clean driving record (DMV print-out required).
• Acute system administration, computer skills, familiarity with MS Word/Window
• Problem solving and organizational skills
• Project management skills
• Effective verbal and written communication skills
• Operating systems, phone skills
• Excellent customer service and follow-through
• Confidentiality and Quality focused
• PC proficiency
• Bi-lingual skills desirable
• Experience with ethnic and cultural diversity
Physical Demands:
• While preforming the duties of this job, the employee is regularly required to stand, walk, sit, use hands and fingers; handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel crouch, or crawl; talk or hear, and taste or smell.
• Ability to lift and carry up to 20 pounds frequently, and/or up to 50 pounds occasionally.
• Specific vision ability required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The work environment characteristics involve a moderate amount of noise
• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
Join our team today! Submit your cover letter and resume to ********************
CAPE, Inc. is an equal employment opportunity employer and provides the opportunity to qualified persons to seek, obtain, and hold employment with the Agency without discrimination on account of race, religion, color, sex, sexual orientation, pregnancy, national origin, gender, medical condition, age, marital status, veterans' or military status, non-job physical or mental handicap or disability status, genetic information, except if there exists a lawful bona fide occupational qualification or other classification protected by applicable federal, state or local laws. *********************
Salary Description Up to $35/hour based on related-exp and educ
$35 hourly Easy Apply 60d+ ago
IT Support Engineer
10X Genomics 4.4
Remote support specialist job in Pleasanton, CA
We are seeking a dedicated and customer-focused IT Support Engineer to join our Client Technologies Team. The ideal candidate will have a solid technical background combined with exceptional customer service to support our users onsite and remotely. Excellent communication skills and a strong problem-solving mindset are essential to perform well in this position. This is an onsite role in Pleasanton, CA.
What you'll be doing
Provide day to day technical support to users (onsite and remote), assisting them with their workstations, laptops, productivity software, and audio/visual systems.
Provide white-glove support for our executive leadership when necessary
Provide A/V support for our conference rooms and webinars
Manage incident lifecycle through our ticketing systems (Asana/ServiceNow), ensuring accurate documentation, timely communication, and adherence to SLAs.
Conduct hardware diagnostics, repair, and replacement for desktop computers, laptops, and peripherals.
Collaborate with other teams to provide technical and customer support
Deploy, configure, and maintain standardized corporate images and software packages using MDM tools (Microsoft Intune, Kandji).
Develop and maintain clear, up-to-date documentation (Knowledge Base articles, process guides) for complex troubleshooting procedures.
Minimum Requirements
3 years of hands-on IT Support/system administration experience
3 years supporting and provisioning Windows and mac OS devices
Experience supporting a large SaaS environment (Okta, Google Workspace, Zoom, Slack, Kandji, Intune, etc)
Experience administering Okta, Zoom, and/or Google Workspace
Experience with A/V support (ie. conference rooms, webinars, etc)
Preferred Skills & Experience
Exceptional Communication: Must be able to clearly articulate complex technical problems and solutions to both highly technical and non-technical users (verbal and written).
Customer Focus and Empathy: Proven ability to remain patient, calm, and professional while assisting highly frustrated or anxious end-users.
Analytical Problem-Solver: A methodical, logical approach to troubleshooting, with the determination to identify the root cause of an issue rather than just applying quick fixes.
Prioritization: Ability to effectively manage and prioritize a dynamic workload of high-priority incidents and assigned projects.
#LI-Onsite
Below is the base pay range for this full-time position. The actual base pay will depend on several factors unique to each candidate, including one's skills, qualifications, and experience. At 10x, base pay is also just one component of the Company's total compensation package. This role is also eligible for 10x's equity grants, its comprehensive health and retirement benefit programs, and its annual bonus program or sales incentive program. During the hiring process, your 10x recruiter can share more about the Company's total compensation package.
Pay Range$104,700-$141,700 USD
About 10x Genomics
At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.
We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.
Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.
Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law.
10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.
$104.7k-141.7k yearly Auto-Apply 59d ago
Support Technician
Daveandbusters
Remote support specialist job in Modesto, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17.5 hourly Auto-Apply 6d ago
Mobile Device Technician/Customer Support (Telecommunications Engineer - Level III)
Lucayan Technology
Remote support specialist job in Clay, CA
OUR COMPANY REVOLVES AROUND MISSION-DRIVEN ENGINEERING At Lucayan Technology Solutions LLC, we strive to solve our customer's hardest problems. Our highly focused customer-centric approach is crucial to our customer's success and ultimately ours. We aim to be a breath of fresh air: and be the most innovative organization in the Government contracting space. Sounds cliche? No worries the proof is in the pudding. To get there, we need exceptionally talented, bright, and driven people. Join us if you'd like to be a part of our journey. Right here, right now, this is your chance to make history and put a ding in the universe.
Lucayan Technology Solutions is hiring MOBILE DEVICE TECHNICIAN/ CUSTOMER SUPPORT (TELECOMMUNICATIONS ENGINEER - LEVEL III).
REQUIREMENTS
Must have 3 years combined AF Medical/DHA Systems experience
Must be certified at IAT Level II per DoD 8570.01-M
Must provide proof of technical certifications and qualifications
Degree in IT, or computer science or related field
RESPONSIBILITIES
Responsible for all 60 MDG mobile device administration, operation, and maintenance
Manage the day to day mobile device (cellular phones, smart phones, MiFi devices, and pagers) activities
Assist 60 MDG Medical Information Systems Flight staff with routine work order completion supporting day-to-day customer and networking requirements (i.e., network engineer support, helpdesk support, work order support, equipment certificatins, D2D support, etc.) and other systems tasks assigned by the 60 MDG
Provide user administration and first line troubleshooing of the T-Metrics call queuing system
$78k-153k yearly est. 60d+ ago
Field IT Support Technician
California Automotive Retailing Group, Inc.
Remote support specialist job in Dublin, CA
At California Automotive Retailing Group we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource, and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
Job Title: Field IT Support Technician (Networking, MS365, Active Directory, PC/Printer Support)
Employment Type: Full-Time
Pay Scale: $6500 to $7333.33 per month.
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Life insurance w/AD&D Feature
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Employee Assistance Program
Health Reimbursement Account
Discounts on products and services
Above average industry pay
Job Summary:
We are seeking a skilled Field IT Support Technician to provide on-site and remote technical support for our automotive dealership clients across the Bay Area. The ideal candidate will have strong expertise in networking, Microsoft 365, Active Directory implementation, and PC/printer configuration. This role requires travel to multiple dealership locations to troubleshoot, maintain, and optimize IT systems.
Key Responsibilities:
Network Support: Install, configure, and troubleshoot wired/wireless networks, switches, routers, and firewalls.
Microsoft 365 Administration: Manage user accounts, licenses, Exchange Online, SharePoint, and Teams.
Active Directory Management: Implement and maintain AD, group policies, DNS, DHCP, and domain services.
PC & Printer Setup: Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals.
On-Site & RemoteSupport: Provide timely resolution for hardware, software, and connectivity issues.
Security & Compliance: Ensure systems are patched, secure, and compliant with dealership IT policies.
Documentation: Maintain accurate records of configurations, issues, and resolutions.
Client Communication: Liaise with dealership staff to understand needs and provide training when necessary.
Required Skills & Qualifications:
3+ years of hands-on IT support experience (field support preferred).
Strong knowledge of TCP/IP, VLANs, VPN, and network troubleshooting.
Proficiency in Microsoft 365 administration (user management, Exchange, Azure AD).
Experience with Active Directory, Group Policy, and Windows Server.
Ability to image, configure, and troubleshoot Windows PCs and printers.
Familiarity with basic cybersecurity practices (firewalls, antivirus, updates).
Valid driver's license and willingness to travel to client sites daily.
Excellent problem-solving and customer service skills.
Preferred Qualifications:
Certifications: CompTIA Network+, Microsoft 365 Certified, or CCNA.
Experience supporting automotive dealerships.
Knowledge of ticketing systems (e.g., SpiceWorks, ConnectWise, Autotask).
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$6.5k-7.3k monthly Auto-Apply 49d ago
Senior Specialist Digitalization - Application Support
BASF 4.6
Remote support specialist job in Acampo, CA
**Now hiring! Senior Specialist Digitalization - Application Support** **Acampo, California (Hybrid)** We are looking for a Senior Specialist Digitalization - Application Support to join our Agricultural Solutions team supporting our Vegetable Seeds business in Acampo, California.
**Come create chemistry with us!**
BASF's Agricultural Solutions division connects innovation, customers, partners and agricultural experts and integrates sustainability criteria into all business decisions. We help farmers deliver the best possible outcomes, working to achieve the balance between economic, environmental and social value creation for sustainable and efficient agriculture.
This role provides functional support for applications and tools used by breeding, product development, and R&D teams to enhance efficiency and innovation. Key responsibilities include user enablement through training and guidance, troubleshooting software and hardware issues, and offering expert consultation to optimize workflows. The position also involves creating and maintaining clear documentation to ensure consistent and effective tool usage. By serving as a trusted advisor, this role helps teams leverage technology to accelerate the development of new varieties and improve research processes.
**As a Senior Specialist Digitalization - Application Support, you create chemistry by...**
+ Providing technical support to an international user base for R&D applications and workflows, diagnosing and resolving issues
+ Communicating with customers via Teams, email, and issue trackers to clarify problems and give clear guidance
+ Collaborating with development teams to escalate complex issues, share user feedback, and support software fixes
+ Documenting software issues, resolutions, and user guides to streamline future support and knowledge sharing
+ Identifying digital bottlenecks and optimization opportunities within breeding and technology teams
+ Delivering training and onboarding sessions to ensure users understand software features and work efficiently
**If you...**
- Hold a BSc in Information Technology, Software Engineering, Computer Science, Biosciences (digital focus), or a related field (MSc preferred)
- Have a minimum of 5 years' experience supporting digital tools and workflows for biosciences (experience in plant breeding support preferred)
- Use issue tracking and documentation tools effectively (e.g., Jira & Confluence, Azure DevOps) for agile software support
- Understand database systems in a bioscience context and how applications access data (no advanced SQL required)
- Are familiar with data visualization tools and data availability concepts (e.g., Spotfire, Power BI, data/semantic models)
- Have basic knowledge of operating systems, networking, desktop virtualization, cloud services, or HPC environments
- Diagnose technical issues quickly using analytical skills to identify root causes and implement solutions
- Communicate clearly in English (fluent); Spanish fluency is a strong plus for user support
- Demonstrate a strong customer service mindset, patience, and empathy when assisting users
- Prioritize and manage multiple support requests efficiently to ensure timely responses and resolutions
- Collaborate well with cross functional teams, including developers and QA, to drive issue resolution
- Analyze support data and trends to recommend improvements for software performance and user experience
- Show eagerness to learn new technologies and adapt to evolving software environments and user needs
- Are able to travel up to 10%, domestically and internationally
**Create your own chemistry with you@BASF**
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call **you@BASF** . We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
Just some of the many benefits we offer include:
+ Flexible work arrangements whenever possible
+ Highly competitive retirement savings plan with company match and investment options
+ Well-being programs that include comprehensive mental health support for you and your household family members
+ Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
+ Back-up child and elder care with discount programs for families of all ages and stages
+ Mentoring and career development opportunities that allow you to share, learn, and thrive
+ Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
+ Employee crisis support for when the unexpected happens
+ Access to our BASF wine cellar, employee discounts, and much more!
**About us**
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.
Belong to Something Bigger. #belongat BASF
**Privacy statement**
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact ***************************** to report fraud.
**Pay transparency**
BASF is committed to pay transparency practices. The competitive Pay Range for this role is $96,800 - $133,100. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.
**Equal employment opportunities**
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis.
$96.8k-133.1k yearly 38d ago
Corporate Support Technician
Restoration Management Company
Remote support specialist job in Livermore, CA
Pay Rate: $22.51 - $28.14 Hourly (DOE)
Corporate Office Location: 3090 Independence Drive Livermore CA, 94551
Restoration Management Company expects each and every employee to embrace and apply in their daily activities the following company CORE VALUES: Team Spirit, Integrity, Quality, Humility, and Safety. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management Company.
Job Summary
The Corporate Support Technician provides direct assistance to the CEO and COO while ensuring the smooth day-to-day corporate facilities operations. This hybrid role combines executive-level and business support with oversight of facilities and workplace coordination. This position reports directly to the Executive Administrative Assistant.
Key Responsibilities
Core responsibilities for the position are as follows:
Executive Support
Run errands and perform tasks as requested to support the executive's professional and personal needs.
Serve as driver for the CEO and COO for meetings, site visits, and occasional special events.
Provide local transportation to and from the airport for executives, shareholders, candidates, or guests during regular hours, after hours, and occasional weekends under the direction of the CEO.
Manage vehicle fueling, maintenance, and detailing for executives and shareholders under the direction of the CEO.
Ensure timely and safe transportation while maintaining discretion and professionalism.
Facilities Support
Assist with day-to-day office and facilities tasks, including workspace setup, light maintenance, and vendor coordination.
Support all behind-the-scenes logistics for events coordinated by the Executive Administrative Assistant.
Assist with logistics and setup for corporate events, meeting rooms, and employee/culture-related initiatives.
Maintain facility-related supplies and assist with inventory management.
Respond to general facility needs and provide hands-on support for ad hoc projects.
Corporate Operations
Support company initiatives and special projects.
Perform general clerical duties including data entry, scanning, copying, mail/package distribution, and light office administrative tasks.
Maintain confidentiality and demonstrate professionalism in handling sensitive information.
Serve as a resource for miscellaneous operational needs.
Partners with leadership and staff to support ad hoc needs across the organization.
Experience/Requirements
The position of Corporate Support Technician requires the following:
High school diploma or equivalent required; Associate degree or some college coursework a plus.
1-2 years of administrative, operations, or coordination support experience, ideally in a fast-paced office or event setting.
Strong organizational skills with the ability to manage multiple routine tasks, and deadlines independently.
Exceptional attention to detail and consistency in formatting, logistics, and communication.
Clear and professional verbal and written communication skills with a customer-focused mindset.
High degree of professionalism, discretion, and confidentiality.
Proactive, solution-oriented, and able to anticipate needs and contingencies.
Demonstrated ability to follow established processes and complete tasks with minimal oversight.
Must possess a valid driver's license and maintain a clean driving record.
Safety Requirements
Regulatory Requirements: Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
Personal Protective Equipment (PPE): Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
Ergonomic Practices: Practice ergonomic principles to prevent musculoskeletal disorders. This includes proper desk setup, using adjustable chairs, and maintaining good posture while seated.
Office Safety Protocols: Adhere to established office safety protocols to maintain a secure work environment. This includes the following guidelines for the proper use of office equipment and ensuring that workspaces are free from clutter to prevent trips and falls.
Safety Training: Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling.
Reporting Safety Concerns: Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation.
Emergency Procedures: Familiarize yourself with emergency procedures relevant to your specific job site, including CPR, evacuation routes, and emergency contacts.
Physical Requirements
General Physical Abilities:
Lifting and Carrying: Ability to lift and carry materials or equipment weighing up to 25 lbs. regularly and up to 50 lbs. with assistance.
Physical Activities: Ability to perform tasks that require walking, bending, reaching, crouching, kneeling, climbing, squatting, crawling, lifting above the shoulder, reaching, and twisting.
Sitting and Standing: Prolonged sitting or standing required (in office, driving, and/or at job sites). Regular alternating between sitting and standing
Repetitive Motions: Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry).
Machinery Operation: Capacity to operate machinery and tools as required by job tasks, which may involve fine motor skills and hand-eye coordination.
Visual Ability: requirement for clear vision (e.g., close work, computer use, eye coordination)
Working Conditions
Office Environment:
Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). May involve regular meetings (in person or zoom) and collaboration with team members. Fast-paced, deadline-driven environment. May require working overtime or non-standard hours during high-volume periods.
$22.5-28.1 hourly 60d+ ago
Customer Service at Hungry Bear Cafe
Hungry Bear Cafe 3.6
Remote support specialist job in Groveland, CA
Job Description
Join the Hungry Bear Café Team - Front of House Rockstar Wanted!
Are you friendly, reliable, and love working in a fast-paced, people-focused environment? Hungry Bear Café in Groveland is looking for an awesome person to join our Front of House team!
We're a fun, hardworking crew that serves up great food, delicious coffee, and sweet treats-and we're searching for someone just as enthusiastic to keep things running smoothly. If you're energetic, motivated, and ready to jump in, we'd love to meet you!
️ Position: Customer Service / Front of House Staff
Reports to: FOH Team Leader & Assistant Team Leader
Status: Part-Time or Full-Time
Wage: Based on experience
☕ About the Role
As a Front of House team member, you'll be the face of the café-greeting guests, taking orders, preparing drinks and milkshakes, and ensuring every customer leaves with a smile. You'll also assist with keeping the café tidy, running food, bussing tables, and helping wherever needed. This is a team-first role where everyone contributes-and yes, you'll get hands-on with coffee-making, milkshake blending, food running, and even dishes.
✅ What You'll Do
Greet guests warmly and explain our menu and ordering process
Take and serve orders accurately, including menu items, coffees, specialty drinks, and milkshakes
Clear, clean, and reset tables quickly and efficiently
Support the kitchen with order coordination and presentation
Keep the café neat and clean at all times
Answer customer questions and offer product suggestions
Use checklists for daily, weekly, and monthly tasks
Help resolve customer concerns in a positive and professional way (with help from a manager when needed)
Run food, restock items, and assist teammates across all roles
Requirements
Prior restaurant or café experience is a plus (but not required)
Great attitude, teamwork, and strong communication skills
Friendly, customer-first approach
Trustworthy, dependable, and detail-oriented
Comfortable using POS systems and handling cash
Exceptional grooming and hygiene habits
Must be 18+ to obtain RBS (Responsible Beverage Service) certification if serving beverages
Must obtain or be willing to obtain (after hire):
FHC - Food Handler Card
SHPT - Sexual Harassment Prevention Training
RBS - Responsible Beverage Service (if over 18)
Working Conditions
Must be able to work in hot conditions (80-100°ree;F) and cold storage (10-40°ree;F)
Safe use of cleaning products and kitchen equipment required
️ Physical Requirements
Must be able to stand for 2-6 hours at a time
Lift up to 50 lbs as needed
Frequent bending, lifting, kneeling, walking, and shifting during shifts
Must be able to work around all common food allergens (fruits, nuts, raw meats, shellfish, etc.)
Why Join the Hungry Bear Team?
Fun, fast-paced, community-loved environment
Supportive team culture where everyone pitches in
Flexible scheduling and on-the-job training
Employee discounts on food and drinks
Opportunity to grow within the company
Ready to serve up smiles with great food, great coffee, milkshakes, and hospitality?
Apply today and become part of the Hungry Bear Café family!
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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$32k-44k yearly est. 32d ago
Field Support Engineer, l
Novate Solutions
Remote support specialist job in Livermore, CA
Full-time Description
Novate Solutions, Inc. is an Industrial Technology Services firm with 20+ years of providing professional engineering design, turnkey project implementation, and support services for the technology that runs industrial production facilities. Our clients are large scale industrial facilities that rely on us for our expertise and high-quality implementation of process control systems, information software, instrumentation, industrial networks, SCADA/BMS, measurement, inspection, motion, and state-of-the-art Industry 4.0 technologies
Under limited supervision, the primary purpose of the Field Support Engineer role is to deliver an exceptional level of customer service for all assigned projects and support tasks in a timely and professional manner. As a client facing individual, understands the key significance of their role in the company and how their ability to be the constant professional, even while under time constraints and pressure, is of the utmost importance to company's core values. This role also plays a key part in supporting other team members to achieve overall company goals and initiatives.
To be successful in this role, the ideal individual must:
Effective communicator both verbally and in writing.
Self-starter and highly motivated
Well organized with exceptional time management skills
Critical thinking skill and hands-on problem solver
Responsibilities:
Ensure compliance with Novate and client safety standards and regulations
Deliver consistent results and create collaborative client relationships.
Provide effective communications for remotesupport for client applications through phone / email / text / Teams
Provide effective communications for onsite support for client applications as required
Through holistic review of application, execute effective root cause analysis and safely troubleshoot industrial electrical and electronic equipment such as PLCs, HMI, I/O, VFDs and instrumentation from a range of manufacturers (Rockwell, ABB, Schneider, Siemens, etc.)
Commission and troubleshoot 4-20mA, RS(EISpeA)-485/422, DeviceNet, Ethernet (Modbus TCP / EtherNet/IP) and other low voltage networks
Safely evaluate 120Vac to 480Vac power circuits used to operate industrial equipment.
Establish communications and troubleshoot PLC / PAC logic and programs when required.
Document accurate field records of root cause analysis and work performed in ticket portal
Plan client service requests - identify equipment / materials required in advance, any training that might be required, request pertinent documentation to be prepared before arriving onsite
Repair or replace faulty equipment as funding is approved by client
Identification and documentation of production reliability improvements or safety concerns for client review
Preventive/corrective scheduled maintenance for automation and control systems for IMS support customers
Requirements
Minimum of five (5) years of industrial control systems or automation experience.
Programming experience in FT View ME / SE, AVEVA Wonderware, Ignition Vision / Perspective or another HMI/SCADA environment (highly desirable).
Hands-on experience with supporting control system components (PLC, HMI, VFD, etc.)
Demonstrate basic knowledge of Rockwell Logix 500 / 5000 Programming
Demonstrate basic knowledge of industrial OT networking concepts (static IP, subnets, etc.)
Good people and communications skills in order to interact with other fellow technicians, clients, and management.
Ability to troubleshoot and solve problems quickly and under pressure.
Ability to execute small controls projects independently
Familiar with PPE equipment required for troubleshooting industrial control systems
Ability to complete all work in a timely manner with little or no direction.
Understand mechanical and electrical concepts, and relationships with controls systems
The ability to work in a fast-paced work environment with the ability to think fast and solve on the job problems.
Ability to multi-task and keep multiple support requests / projects moving forward effectively with management direction on prioritization
Familiar with Microsoft Windows based platforms
Ability to occasionally be incorporated into work after hours
Ability to type 35 + WPM
Education:
Associate degree in a technology field (Engineering technology, Electronics technology, etc.) or equivalent combination of education and industry experience.
License/Certifications:
Valid CA driver's license
Competencies:
Customer/Client Focus
Initiative
Organizational Skills
Problem Solving/Analysis
Technical Capacity - strong troubleshooting and analytical skills
Physical Demands: The ability to lift up to 75 pounds with frequent standing, walking, bending, kneeling, stooping, crouching and crawling into confined spaces that may be elevated or below ground level.
Travel Requirement:
Ability to travel frequently locally and out of state when necessary. Travel up to 25%.
Typical site support is scheduled in advance, occasional immediate deployment to client sites may be required
Work Authorization/Security Clearance:
Ability to pass US Federal, State and Local security level background check. (US, DHS/FBI/DoD) required.
Position Ladder
The Field Support Engineer, l is the Entry to mid-career role in the engineering professions. The Field Support Engineer, l is looking to grow professionally, obtain additional skills and become a deeper expert within the field support engineering space.
Field Support Director
Field Support Manager
Senior Field Support Engineer II
Senior Field Support Engineer I
Field Support Engineer IV
Field Support Engineer III
Field Support Engineer II
Field Support Engineer I
Salary Description $100,000 - $130,000 per year
$100k-130k yearly 60d+ ago
Peer Support Specialist - Mental Health 627
Main Template
Remote support specialist job in Ceres, CA
We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce.
What You Will Do to Change Lives
Peer SupportSpecialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer SupportSpecialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer SupportSpecialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge.
Shifts Available:
Full-Time; 10-Hour Shift | 9:00pm - 7:30am | Sun-Wed, Wed-Sat
Expected starting wage is $21. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
High School Diploma or GED
Peer Certification must be maintained throughout employment
o California: obtain Medi-Cal Peer SupportSpecialist Certification through CalMHSA prior to date of hire and maintained throughout employment.
Successful completion of Peer Support Training / Certified Peer Specialist or Peer Employment Training within one (1) year of hire.
Experience as a beneficiary of the Behavioral Health system of care
Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
Willingness to use the company vehicle to drive clients to appointments and groups, etc.
What's In It for You*
Paid Time Off: For Full Time Employee it is 16.7 days in your first year
Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
Online University Tuition Discount and Company Scholarships
Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
For more information visit: *************************************
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
The new Telecare Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It's an exciting opportunity to expand much-needed crisis care in Stanislaus County - in a way that is safe, accessible, and compassionate. Our goals are to help people to get the support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations.
EOE AA M/F/V/Disability
*May vary by location and position type
Full Job Description will be provided if selected for an interview.
Peer Employment, Peer Workforce
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$21 hourly 60d+ ago
IT Tech - Part time
Planada Elementary
Remote support specialist job in Planada, CA
Planada Elementary School District See attachment on original job posting Resume Letter of Introduction 3 Letters of Recommendation High School Diploma/GED Bilingual - Spanish Preferred Technology Degree Preferred Certificate in Technology or equivalent knowledge/work experience Failure to provide all required docs will make your application invalid.
Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting.
$50k-101k yearly est. 26d ago
Field Support Engineer II - Travel Position
DBA: Zeiss Group
Remote support specialist job in Dublin, CA
About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location/Region: National- Can be in any area in the US . 100% travel, eligible for OT.
Company Car stipend $430.00 monthly.
We are expanding our service team Nationally. To support our Surgical Microscopes products .
What's the role?
The Field Support Engineer II operates as a mobile technical specialist with significant travel requirements, installing, repairing, upgrading and performing preventative maintenance on Carl Zeiss Meditec instrumentation across multiple territories nationwide. This role requires continuous travel to customer locations throughout the United States, representing Carl Zeiss Meditec with the highest level of professionalism while achieving exceptional customer satisfaction. The position demands complete mobility and flexibility, with responsibility for all company-issued property (inventory, tools, diagnostic equipment, vehicle, etc.) while operating from various field locations in accordance with company policies. Maintains professional communication with teams, customers, management, Sales and Technical Support while working remotely from customer sites.
Sound Interesting?
Here's what you'll do:
* Mobile Service Delivery: Diagnose and repair all designated products across multiple service territories through continuous travel, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines.
* Dynamic Territory Management: Schedule, create, verify and/or modify customer visits across extensive geographic regions, traveling continuously to assess customers' needs, which may include financial impact to practices and patients' well-being.
* Remote Documentation: Complete and submit field service reports on a daily basis from various customer locations according to written procedures as documented in the Field Service reference database.
* Travel Expense Management: Complete and submit comprehensive weekly expense reports covering extensive travel costs according to Carl Zeiss Meditec policies and procedures.
* Mobile Inventory Management: Maintain spare parts inventory while traveling, ensuring proper storage and transportation according to company guidelines and return specific spare parts as designated by policy from remote locations.
* Territory Growth Through Travel: Support revenue growth through the promotion and retention of service agreements across multiple markets through continuous customer visits.
* Professional Customer Interface: Interface with customers across diverse geographic locations in a professional, pleasant and calm demeanor while adapting to various regional business cultures.
* Mobile Training Delivery: Instruct customers on operation and maintenance of equipment at various locations throughout assigned territories.
ADDITIONAL RESPONSIBILITIES:
Maintains company-issued test equipment and support tools, including spare parts, while operating from mobile locations. Installation and maintenance of equipment at trade shows, conferences, and customer events requiring travel nationwide and internationally.
Must conduct and present themselves in accordance with standards of professional business protocol as prescribed in the "Carl Zeiss Meditec Service Operations Guide" while representing the company across diverse geographic markets and cultural environments.
Interacts with external and internal contacts across multiple time zones and regions through continuous travel.
FINANCIAL IMPACT:
(Optional)
Works on problems of varied scope across multiple territories where analysis of situations or data requires review of diverse regional factors. Exercises judgment within defined procedures and practices to determine appropriate action while operating independently in remote locations.
Significant impact on general business through expanded territory coverage and substantial impact across multiple service regions.
WORKING ENVIRONMENT:
(Physical surroundings)
Travel Environment: Works exclusively in customer facilities, hotels, airports, and mobile settings. No fixed office location. Must adapt to varying working conditions across different customer sites, climate zones, and geographic regions.
SPECIAL DEMANDS:
(Describes physically uncomfortable conditions, travel requirements, heavy lifting, etc., ref. ADA)
CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location.
* Continuous overnight travel is required by automobile and air across assigned territories and beyond.
* Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations.
* The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval.
* The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record.
* Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions.
* On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations.
* Fifty percent of the average workday is spent standing, walking, or traveling.
* Must maintain flexibility for weekend and holiday travel as customer needs require.
* Physical stamina required for continuous travel demands and varying work environments.
This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Do you qualify?
* Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service with demonstrated travel experience.
* BS in Electronics, Engineering, or Computer Technology and related fields preferred.
* A+ and Net+ certification preferred.
* Proven ability to work effectively while traveling 100% of the time with excellent adaptation skills for various environments.
* Ability to think through difficult customer issues and generate satisfactory customer satisfaction results while operating independently in remote locations.
* Must be self-directed, able to work independently with limited management oversight across multiple time zones and geographic regions.
* Must have excellent verbal and written communication skills for remote collaboration and diverse customer interactions.
* Must have strong computer skills and proficiency with mobile technology and remote access systems.
* Must be able to pass required training to service fine mechanics and optics. Ability to effectively service equipment while traveling continuously.
* Advanced project and time management skills are required for coordinating multiple territories and travel logistics.
* Valid passport required for international travel.
SPECIAL DEMANDS:
CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location.
* Continuous overnight travel is required by automobile and air across assigned territories and beyond.
* Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations.
* The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval.
* The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record.
* Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions.
* On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations.
* Fifty percent of the average workday is spent standing, walking, or traveling.
* Must maintain flexibility for weekend and holiday travel as customer needs require.
* Physical stamina required for continuous travel demands and varying work environments.
We have amazing benefits to support you as an employee at ZEISS!
* Medical
* Vision
* Dental
* 401k Matching
* Employee Assistance Programs
* Vacation and sick pay
* The list goes on!
The hourly pay range for this position is $32.00 - $40.00.
* The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
This position is eligible for a Performance Bonus.
ZEISS is an EEO/AA/M/F/Disabled Veteran Employer
Your ZEISS Recruiting Team:
Tina Eilerman
Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
$32-40 hourly Auto-Apply 9d ago
Field Support Engineer II - Travel Position
Zeissgroup
Remote support specialist job in Dublin, CA
About Us:
How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location/Region: National- Can be in any area in the US . 100% travel, eligible for OT.
Company Car stipend $430.00 monthly.
We are expanding our service team Nationally. To support our Surgical Microscopes products .
What's the role?
The Field Support Engineer II operates as a mobile technical specialist with significant travel requirements, installing, repairing, upgrading and performing preventative maintenance on Carl Zeiss Meditec instrumentation across multiple territories nationwide. This role requires continuous travel to customer locations throughout the United States, representing Carl Zeiss Meditec with the highest level of professionalism while achieving exceptional customer satisfaction. The position demands complete mobility and flexibility, with responsibility for all company-issued property (inventory, tools, diagnostic equipment, vehicle, etc.) while operating from various field locations in accordance with company policies. Maintains professional communication with teams, customers, management, Sales and Technical Support while working remotely from customer sites.
Sound Interesting?
Here's what you'll do:
Mobile Service Delivery: Diagnose and repair all designated products across multiple service territories through continuous travel, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines.
Dynamic Territory Management: Schedule, create, verify and/or modify customer visits across extensive geographic regions, traveling continuously to assess customers' needs, which may include financial impact to practices and patients' well-being.
Remote Documentation: Complete and submit field service reports on a daily basis from various customer locations according to written procedures as documented in the Field Service reference database.
Travel Expense Management: Complete and submit comprehensive weekly expense reports covering extensive travel costs according to Carl Zeiss Meditec policies and procedures.
Mobile Inventory Management: Maintain spare parts inventory while traveling, ensuring proper storage and transportation according to company guidelines and return specific spare parts as designated by policy from remote locations.
Territory Growth Through Travel: Support revenue growth through the promotion and retention of service agreements across multiple markets through continuous customer visits.
Professional Customer Interface: Interface with customers across diverse geographic locations in a professional, pleasant and calm demeanor while adapting to various regional business cultures.
Mobile Training Delivery: Instruct customers on operation and maintenance of equipment at various locations throughout assigned territories.
ADDITIONAL RESPONSIBILITIES:
Maintains company-issued test equipment and support tools, including spare parts, while operating from mobile locations. Installation and maintenance of equipment at trade shows, conferences, and customer events requiring travel nationwide and internationally.
Must conduct and present themselves in accordance with standards of professional business protocol as prescribed in the "Carl Zeiss Meditec Service Operations Guide" while representing the company across diverse geographic markets and cultural environments.
Interacts with external and internal contacts across multiple time zones and regions through continuous travel.
FINANCIAL IMPACT:
(Optional)
Works on problems of varied scope across multiple territories where analysis of situations or data requires review of diverse regional factors. Exercises judgment within defined procedures and practices to determine appropriate action while operating independently in remote locations.
Significant impact on general business through expanded territory coverage and substantial impact across multiple service regions.
WORKING ENVIRONMENT:
(Physical surroundings)
Travel Environment: Works exclusively in customer facilities, hotels, airports, and mobile settings. No fixed office location. Must adapt to varying working conditions across different customer sites, climate zones, and geographic regions.
SPECIAL DEMANDS:
(Describes physically uncomfortable conditions, travel requirements, heavy lifting, etc., ref. ADA)
CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location.
Continuous overnight travel is required by automobile and air across assigned territories and beyond.
Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations.
The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval.
The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record.
Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions.
On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations.
Fifty percent of the average workday is spent standing, walking, or traveling.
Must maintain flexibility for weekend and holiday travel as customer needs require.
Physical stamina required for continuous travel demands and varying work environments.
This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Do you qualify?
Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service with demonstrated travel experience.
BS in Electronics, Engineering, or Computer Technology and related fields preferred.
A+ and Net+ certification preferred.
Proven ability to work effectively while traveling 100% of the time with excellent adaptation skills for various environments.
Ability to think through difficult customer issues and generate satisfactory customer satisfaction results while operating independently in remote locations.
Must be self-directed, able to work independently with limited management oversight across multiple time zones and geographic regions.
Must have excellent verbal and written communication skills for remote collaboration and diverse customer interactions.
Must have strong computer skills and proficiency with mobile technology and remote access systems.
Must be able to pass required training to service fine mechanics and optics. Ability to effectively service equipment while traveling continuously.
Advanced project and time management skills are required for coordinating multiple territories and travel logistics.
Valid passport required for international travel.
SPECIAL DEMANDS:
CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location.
Continuous overnight travel is required by automobile and air across assigned territories and beyond.
Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations.
The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval.
The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record.
Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions.
On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations.
Fifty percent of the average workday is spent standing, walking, or traveling.
Must maintain flexibility for weekend and holiday travel as customer needs require.
Physical stamina required for continuous travel demands and varying work environments.
We have amazing benefits to support you as an employee at ZEISS!
Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay
The list goes on!
The hourly pay range for this position is $32.00 - $40.00.
The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
This position is eligible for a Performance Bonus.
ZEISS is an EEO/AA/M/F/Disabled Veteran Employer
Your ZEISS Recruiting Team:
Tina Eilerman
Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
$32-40 hourly Auto-Apply 48d ago
Systems Support Engineer (Equipments/Instruments)
Dawar Consulting
Remote support specialist job in Pleasanton, CA
Our client, a world leader in diagnostics and life sciences, is looking for a "Systems Support Engineer" based out of Pleasanton, CA.
Job Duration: Long Term Contract (Possibility Of Extension)
Pay Rate : $47/hr - $62/hr on W2
Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K
Work under general supervision, and support the Cobas Liat analyzers. Maintain diagnostic equipment with precision, uphold GxP/quality standards, and communicate effectively across teams - ensuring lab systems run efficiently and compliantly.
Responsibilities:
Support day -to -day operations and tracking of the Cobas Liat analyzers.
Execute qualifications, update documentation, and maintain accurate records on EDMS
Manage shipping, receiving, and labeling of analyzers.
Communicate proactively with internal teams and attend daily status meetings.
Ensure GxP compliance and adherence to lab safety and quality standards.
Qualifications:
Associate's (required) or Bachelor's (preferred) in Engineering or a related field.
Atleast 1-2 years of experience in instrument or systems support, preferably within the medical device or diagnostics industry.
Experience with equipment qualification, maintenance, and troubleshooting.
Familiarity with medical instruments, hand tools, and equipment management systems.
If interested, please send us your updated resume at
**********************/***************************
How much does a remote support specialist earn in Modesto, CA?
The average remote support specialist in Modesto, CA earns between $37,000 and $92,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Modesto, CA