Remote Support Specialist Jobs in Montana

Do you enjoy using the latest technology to solve problems? Are you able to prioritize, troubleshoot, and problem solve with confidence? Do you embrace change and the fast-paced movement involved in supporting today's customers? Then working as a Field Support Agent in Spectrum Field Operations may be a good fit for you. At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. In Field Operations, our focus on optimizing network performance and reliability helps deliver the exceptional services and experiences Spectrum is known for. BE PART OF THE CONNECTION As a National Field Support Agent, you'll support Spectrum Field Technicians, helping them troubleshoot service problems at customer locations. You'll use your technical and interpersonal skills, along with a range of computer programs and tools to help resolve internet, video, and telephone issues for customers. You'll be at the hub of our dynamic workload management infrastructure acting as traffic controllers for our Field Technicians, enabling efficient and timely service. You'll also use your interpersonal and customer service skills to interface directly with customers to resolve their issues. WHAT OUR NATIONAL FIELD SUPPORT AGENTS ENJOY MOST Working with Spectrum Field Technicians to complete provisioning, device configuration, troubleshooting, and signal measurements to solve problems Solving technical issues in real-time using the latest tech tools and programs The fast pace! It makes the day go by quickly, and you accomplish a lot each workday Building professional networks inside and outside the department Opportunities for growth through training, expanded education opportunities, and paths for career progression In this role you'll work in a 24/7 call center environment with a variety of integrated functions. You'll work as part of an inclusive team receiving assistance and instruction in real-time to help you continually learn and grow. If you are resourceful, adaptable, and eager to learn, this role could be the start of a fulfilling career with Spectrum. Our NFS teams are known for their high standards and strong reputation for outstanding technician and customer support. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications  Education: High School Diploma or equivalent  Technical skills: MS Office and computer literate  Abilities: Problem-solving, critical thinking, communication, adaptability, and willingness to learn  Schedule: Ability to work a variety of schedules in-office including mornings, nights, weekends, overnights, and holidays Preferred Qualifications  Experience: 2 or more years of telecommunications; call center; or high-speed data, video, or voice experience; workload or dispatch experience, customer service  Education: College coursework or equivalent experience in technology SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: We invest in your learning with paid training, coaching, and an education benefit providing access to debt-free degree and certificate programs Competitive Pay: Generous starting pay plus pay increases as you advance your career, plus up to 9% of pay annual contribution to a retirement savings plan Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed Total Rewards: See all the ways we invest in you-at work and in life Apply now, connect a friend to this opportunity or sign up for job alerts! #zrfo Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

in Billings Montana** Are you a detail-oriented individual with strong communication skills and a passion for helping others? If so, Reciprocity Industries has an exciting opportunity for you. We are seeking talented team members to join our fast-paced, high-energy environment as IIntake/Litigation Support Agent. This role offers excellent growth potential, the opportunity to make a significant impact on our clients' lives and includes competitive salary and benefits. Note: All offers of employment are contingent upon passing a background check. Job Overview: Intake/Litigation Support Agent serves as the initial point of contact, embodying Reciprocity Industries' values and making a positive impression on our clients. You will create a welcoming atmosphere through exceptional customer service and effective communication. You will continually strive to enhance personal performance and improve customer satisfaction. Upholding Reciprocity Industries standards, you will reassure clients and guide them through procedures, ensuring clarity and satisfaction throughout the process. Responsibilities and Duties: Obtain client information via inbound and outbound calls, interviews, and verification through various channels (text, email, fax). Reassure and maintain effective communication with clients during information-gathering processes, providing clear explanations, answering inquiries, and offering additional guidance or resources as needed. Uphold and enhance quality outcomes by adhering to company standards, suggesting procedural improvements, and optimizing the client experience. Stay updated on new campaign requirements and participate in educational opportunities to expand campaign knowledge. Perform other duties and responsibilities as assigned. Requirements: Qualifications and Skills: Must be 18 years of age or older. Excellent verbal and written communication skills. Superior interpersonal and customer service skills. Strong time management abilities. Proficiency in data entry and comprehensive technical skills. High attention to detail. Ability to thrive in a dynamic, fast-paced environment with shifting priorities. Education: High school diploma or equivalent Compensation details: 17-21 Hourly Wage PI989da3d663bc-26***********8

Creating A Healthier Way of Living Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities. Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work *************************************** What does a Technical Support Specialist do at Rinnai? Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product returned to Rinnai. THIS IS A REMOTE EMPLOYMENT OPPORTUNITY. This position is remote. You may have to attend onsite training at Corporate Office: 103 International Dr. Peachtree City, GA. Preferred experience: hydronic, plumbing, or boiler experience. Familiar with schematics and or ladder diagrams. What you will do: RESPONSIBILITIES Provide telephone support to answer inquires on service, installation and troubleshooting procedures for all Rinnai products. Responsible for following through with repairs, rework, rebuilding and/or maintenance on all products returned to Rinnai, to include documenting results of failure analysis on product. Liaise with Sales, Marketing, Engineering and Service staff to maintain an understanding of product features/specifications and quality controls standards. Liaise with Field Sales/Service organizations and Engineering in gathering and documenting information on potential quality/performance issues. To include providing input/suggestions on possible corrective actions. Ensure records of all work orders, quality control reports, failure analysis, RGA's, credits, returns, shipping request, etc. are completed with details related to work and/or services performed. Maintain company provided tools, equipment, and property. Embrace and support growing business demands in a changing environment Other duties and responsibilities as required Awareness and compliance of Company Policies and Procedures REQUIREMENTS: KNOWLEDGE Technical Associate degree in plumbing or electrical engineering (or equivalent related professional experience) Relevant licensure preferred 3-5 years of proven and demonstrated technical appliance repair experience. Background in electronics, plumbing systems, hydronics and/or boiler systems a plus. SKILLS Effective communication skills, both written and verbal with the ability to present in front of groups. Knowledge and use of Word, Excel, and PowerPoint. High degree of technical analysis. Ability to work with various levels of people / customers / teams. Customer / Quality discipline. ABILITIES Professional approach; confidence in dealing with people Commitment to achieving business goals Strong technical / customer service orientation High levels of personal integrity, honesty Team player able to operate with a great deal of independence Physical Requirements: Physical Activities Remaining in a stationary position, often standing, or sitting for prolonged periods. Occasionally repeating motions that may include the wrists, hands and/or fingers. Communicating with others to exchange information and assessing the accuracy, neatness and thoroughness of the work assigned. Physical Demands Constant sedentary work that primarily involves sitting/standing. Environmental Conditions Constantly no adverse environmental conditions expected. Benefits Medical, Dental, Vision, and Prescription Flexible Spending Account (FSA) options for Medical and Dependent Care Paid Time Off (PTO), Floating Holidays (FH) Paid Holidays 401(k) Plan with Company Match Company Paid Life Insurance Voluntary Life Insurance Short- and Long-Term Disability Professional Development Tuition Reimbursement Annual Incentive Plan (AIP) Referral Bonuses Paid Volunteer Community Service Day Tobacco and Drug-Free Campuses Employee, family, and friend's discount Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Title: B2B commerce Solution architect - We will train him to be a TPM for this project but require someone with strong B2B platform knowledge. Duration:6+ months of Contract with possible extension of hire Rate: $65/hour -- W2/1099/C2C Primary Skill Set: B2B commerce cloud Required Skill set: 10+ years of IT experience 5+ years of experience with Salesforce B2B Commerce Cloud (Cloud Craze) - Website Experience facilitating functional discovery workshops. Experience with implementing online payment processing features. Experience with Agile delivery methodology Experience with end-to-end implementation delivery Experience leading functional workstreams Experience with technical strategy Experience with team management Experience working in a professional services firm or working in a client service environment. Experience with help client manage customizations for Salesforce B2B Commerce Cloud Experience with Salesforce Customer Relationship Management (CRM) Systems Qualifications: Lead project discovery workshops, both on-site and remotely Assess client business requirements and work closely with the Technical Architect/Lead to provide long-term functional solutions based on the applicable Salesforce platform best practices. Communicate platform capabilities and limitations to clients effectively. Identify client process pain points and gaps in best practices. Create and socialize feature and technical roadmaps. Drive client functional requirements and eCommerce best practice adoption Author & review functional specification documentation and user stories for implementations and other large projects

*Please email resumes to **************** is NOT remote and requires candidate to be in-office, located in Irvine, CA* RNC, Inc. is seeking the ideal candidate to join our team as a Level II Technician providing on-site and remote support. Along with technical skills, we are seeking a candidate capable of multi-tasking, working under pressure, meeting deadlines, taking the initiative to complete tasks, and having great customer service skills. This position will require you to be onsite at client locations in Irvine a minimum of 3-4 days a week, so effective communication skills and a professional appearance are a must! A successful candidate will have: Effective communication skills with non-technical clients Great problem-solving skills Strong Microsoft Active Directory experience Office 365 and Azure knowledge Meraki product experience Datto product experience Sharepoint / OneDrive & Teams experience ITGlue experience Bonus experience: Autotask and ConnectWise This position includes the following responsibilities: Serve as an escalation point for Help Desk tickets. Support, troubleshoot, research, and resolve computer hardware and software problems related to: operating system and application installations, network, hardware deployment and recovery, and installation and upgrade of new and existing computer equipment. Build, configure, and modify workstations, including: installation of operating systems, applications, and company-specific files, configuring security settings, adding hardware drivers, and updating and patching operating systems and applications. Perform maintenance tasks and configuration with desktop management software tools including: software updates and patches, remote control tools, application inventory and management, inventory reporting and IT asset management imaging computers Establish and maintain user accounts and passwords in accordance with company information security guidelines. Expectations: A high degree of accuracy and attention to detail Able to work independently, multi-task, and take ownership of various parts of a project or initiative Able to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements Great organizational skills. Able to prioritize tasks while handling various projects simultaneously Work with internal teams and cross-functionally Two to three years Managed Service Provider (MSP) experience preferred Good driving record required We are looking for candidates with a minimum of 2 years of IT experience in a business environment. (preferred) Job Description Customer service Desktop support, manage client requests Communicate with vendors Evaluate and document client systems Install software, hardware, troubleshoot Windows OS, backups, and other computer infrastructure Configure workstations, deploy tablets, phones, printers, and imaging solutions Manage support tickets and escalation Respond to system alerts, outages, and service requests Perform other work-related duties as assigned. Job Type: Full-time Schedule: Monday-Friday: 9am - 5pm Expectation: in-person 4 days a week, with option to work remote 1 day a week (TBD) Benefits include: PTO Paid Holidays Health Insurance Job Type: Full-time Pay: $22.00 - $27.00 per hour Benefits: Health insurance Paid time off Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Aliso Viejo, CA: Reliably commute or planning to relocate before starting work (Required) Experience: Help desk: 2 years (Required) Windows: 2 years (Required) Work Location: Hybrid remote in Aliso Viejo, CA

Join Our Team as a Certified Peer Support Specialist in Missoula, MT! Are you passionate about making a real impact in your community? We're looking for a dedicated Certified Peer Support Specialist to help guide individuals and groups toward better mental health and well-being. In this role, you'll use your lived experience to provide support, encouragement, and empowerment, helping clients take an active role in their recovery journey. Key Qualifications: Certification as a Peer Support Specialist (or the opportunity to obtain certification through Winds of Change). Experience in supporting individuals with mental health challenges and dual diagnoses. Ability to connect with others through your personal experiences, fostering trust and motivation in those seeking help. This is your chance to make a meaningful difference in the lives of others. Apply today for the Peer Support Specialist position in Missoula, MT, and help others navigate their recovery path with hope and strength! Compensation: $17.50 hourly Responsibilities: Client Transportation: Provide transportation for clients to their appointments as needed. Group Facilitation: Facilitate recovery-based group activities to support client engagement and growth. Assessment: Evaluate and assess factors that may hinder clients' ability to live independently or integrate into the community. Communication Skills Development: Address and improve communication skills in individuals to enhance their interactions. Symptom Management: Implement effective skills and strategies to help clients manage their symptoms. Social Support Development: Assist individuals in developing and strengthening their social support systems. Skills Adaptation: Help clients adapt skills for various life domains, including home, work, education, leisure, and social activities. Crisis Intervention: Provide immediate crisis intervention when necessary to ensure client safety and well-being. Training Completion: Complete assigned training sessions, both in-person and through online learning programs. Documentation: Document daily activities and progress for each client accurately and promptly. Productivity Standards: Consistently meet established productivity standards. Shift Coverage: Cover shifts at group homes as needed, including day, evening, and overnight shifts. Meeting Participation: Schedule and attend required meetings to coordinate care and support for clients. Attendance: Maintain regular attendance to ensure continuity of care for clients. Qualifications: Age Requirement: Must be 18 years of age or older (state requirement for licensing). Driver's License & Insurance: Must possess a current driver's license, reliable transportation, and automobile insurance coverage. HIPAA Compliance: Adhere to HIPAA regulations and maintain confidentiality at all times. Certification: Must hold a valid Peer Support certification from the state. About Company Winds of Change is a mental health clinic dedicated to inspiring change, fostering hope, and promoting recovery. We strive to make a positive impact on the lives of individuals and communities we serve. #WHGEN3 Compensation details: 17.5-17.5 Hourly Wage PId81d77e769b4-26***********6

Desktop Support MT Kisco, NY Office (Hybrid) Tokio Marine HCC, a global power in the specialty insurance industry, is seeking a Desktop Support Technician with a passion for organization, problem solving, attention to detail, and a drive to learn and grow with a world leading company in a unique industry. What we offer: Competitive salary and employee benefit package Strong learning culture Growth perspectives 6% 401K match 20 days of PTO and 2 Floating Days Paid parental leave An opportunity to love what you do About the role: We are looking for a dedicated and detail-oriented Desktop Support Technician to join our team. In this role you will provide support and administration to employees, which includes monitoring and managing incoming helpdesk requests, maintaining inventory, setting up new users, and assisting the IT team with projects as needed. Key Responsibilities Provide day-to-day support and customer service to local and remote users Resolve technical failures in a timely manner, track issues, escalate escalations, resolve resolutions, and close IT tickets. Manage IT inventory, ordering, and deployment of hardware and software Setup computers and phones for new hires Performs user administration on servers or server applications. Maintain and support Windows environment, Group Policy management, User/Group permissions, and file system permissions. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible. Accurately record, update, and document requests using the IT service desk system Performs light configuration/troubleshooting tasks on enterprise insurance applications. Understand and appreciate applications and your role in delivering software products to the business with optimal performance and customer satisfaction. Maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Experience supported streaming applications and/or Virtual Desktop Infrastructures powered by Citrix Familiarity with one or more of the following: Slack, Zendesk, Jira, CrowdStrike, JAMF, Intune, TeamViewer, Cisco AnyConnect Familiarity with SQL databases, ODBC drivers Familiarity with Linux/Red Hat/Ubuntu is a plus. Familiarity with ImageRight is a plus. Knowledge of scripting and process automation tools a plus Position Knowledge, Skills, and Requirements Associates degree in Information Technology, B.S./B.A. in Computer Science, Information Systems, Electrical/Computer Engineering; OR equivalent experience preferred. A+, Microsoft, or other certifications preferred but not required About TMHCC: Tokio Marine HCC is a leading specialty insurance group with offices in the US, the UK, and continental Europe. With the strength and stability that comes from being a member of the Tokio Marine Group, and fifty years of growth, profitability, and stability, we offer important insurance products that most people don't even know exist. Every policy we write is special, enabling our clients to do amazing things. From insuring the crops that feed us to the rock concerts that entertain us, to rescuing international travelers in trouble, we offer more than 100 classes of specialty insurance. Applying our Mind Over Risk philosophy to writing insurance allows our customers take on opportunity with confidence. That philosophy defines our way of thinking, unites us as a team, and differentiates us from our competitors. We are much more than just an insurance company; we are a good company. New York Residents Only For candidates working in person or remotely in the following locations, the reasonable pay range for this specific position is Mt Kisco, NY is $60,600 - $80,300 annually. The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, gender identity, gender expression, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. The salary range is the range THMCC, in good faith, believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future, and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the pay range, the actual compensation will vary depending on the above factors as well as market and business considerations.” The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefits package. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individual to join our team of professionals. The Tokio Marine HCC Group of Companies are equal opportunity, employers. Please visit ************* for more information about our companies. #LI-Onsite #LI-Hybrid

**Job Information** Post Date November 29, 2024 Number ICIMS-2024-7661 Job Function Technical Service & Support Location Bedford - 180 Hartwell Road Bedford, Massachusetts 01730 United States Country United States **Job Description** Provides troubleshooting and assistance to customers and Werfen field personnel in a call center environment. This includes support on Werfen product usage and function, technical questions, instrument performance, instrument capabilities and other product concerns as required. **Responsibilities** **Key Accountabilities** * Provides first line contact and ownership for technical assistance on Werfen products and services, including research, troubleshooting, and identifying solutions to resolve * Maintains accurate records of all customer interactions as per Quality System requirements * Follows procedures to escalate unresolved issues as appropriate * Participates in on-call rotation and coverage during off-shift hours/weekends/holidays as required * Demonstrates technical knowledge through providing asisstnance and guidance to other, including escalation assistance * Participated in additional projects as assigned by Technical Support Management * Other duties as assigned **Networking/Key relationships** * North America Commercial Operations * Client Services * Quality Assurance and Regulatory Affairs Information Technology **Qualifications** **Minimum Knowledge & Experience required for the position:** * Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or equivalent experience required * Minimum Three years experience in a clinical setting or clinical support role in a regulated environment required + Hemostasis: - Strong knowledge of Hemostasis/QC required + Acute Care Diagnostics: - Strong knowledge of point of care testing (example: Generalist/Chemistry or other) required + Autoimmunity - Strong knowledge of diagnostic assay testing, automation and QC required - Knowledge of autoimmunity diagnostics required + Transfusion: - MT(ASCP) or MLS(ASCP) certification or MLT (with minimum five years with direct Blood Banking experience), required. - Minimum two years Blood Banking experience, required - Experience operating and troubleshooting Werfen blood bank instrumentation (MCWS, Echo Lumena, and/or NEO Iris), preferred Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement. **Skills & Capabilities:** * Ability to troubleshoot and diagnose technical problems with minimal assistance * Strong organizational skills and ability to multi-task * Ability to work under pressure and exercise good judgement * Strong verbal and written communication skills with continuous focus on positive and collaborative approach * Strong customer service and interpersonal skills * Proficiency in Microsoft Windows operations systems and Office Applications. **Travel requirements:**Up to 5% travel If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV. Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact ****************************** for assistance. We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team. **************

Job Description MLS Technical Specialist - Point of Care - ( 3301844 ) **Description** The Technical Specialist is a highly specialized role within an area of specialty, requiring a high level of skill. The Technical Specialist, in their role as Testing Personnel as defined by CLIA, may perform waived and non-waived testing. Under general supervision, carries out all policies and performs all tests in accordance with the department's standard operating procedures. Works independently in an efficient and organized manner to assure accurate results and records. The work requires a professional level of knowledge to read and interpret accurately test results used by providers in the diagnosis and treatment of diseases. The Technical Specialist, in their role as Technical Supervisor or General Supervisor as defined by CLIA, may be delegated the responsibility of the technical oversight of the training areas including the day-to-day supervision or oversight of the laboratory operation related to personnel in training, performing testing, and reporting results. Under the general supervision of the Technical Director and Clinical Supervisors, the Technical Specialist-Education is responsible for supervision of trainees at their assigned workstations including Quality Control (QC) review, training, competency assessment of staff. **Key Role & Responsibilities** Responsible for specimen processing, test performance and for reporting test results. Each individual performs only those tests that are authorized by the laboratory director and require a degree of skill commensurate with the individual's education, training or experience, and technical abilities. After successful completion of orientation, training and competency assessment on all instruments/methods applicable to their role: * Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results. * Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient samples; * Adhere to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed. * Follow the laboratory's established corrective action policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance. * Be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the general supervisor, technical consultant, technical supervisor, clinical consultant or director; and document all corrective actions taken when test systems deviate from the laboratory's established performance specifications. * Creates, documents, maintains, plans and implements the training programs including competency assessments for new procedures adapted into the Specialty Labs, and manages the competency review process with Supervisors and Technical Director, including the Compliance Officer as needed. * Reviews and approves completed training paperwork and documentation, ensuring that all training documents and signoffs are documented and maintained in Media Lab Compass module, supported by the Senior Technologists, and administrative staff in the Specialty Lab. * Trained on new processes to bring a training and education lens to the development and creation of SOPs for new processes. * Assists with determining whether a new competency assessment needs to be created. * Reviews and determines whether existing training material reflect the current workflow used in the lab and reviews and approves any required updates to training guidelines. * Develops the training procedures for technical staff and students, both rotating from affiliated programs and for the MGB MLS Training Program. **Knowledge, Skills and Abilities:** * The knowledge, both practical and theoretical, of tests and procedures necessary to review findings and advise and direct subordinates in action. * Demonstrates advanced level of analytical skills and judgement. * Must have understanding of computer technology and its application to analytical procedures and quality control. * Must have a comprehensive understanding of laboratory equipment and its operation, maintenance and repair and analytic techniques. * Must have the ability to work independently, evaluate situations and act appropriately. * Detailed knowledge of applicable federal, state and accreditation requirements. * Ability to multi-task and manage validations and projects in a fast-paced environment. * Advanced computer skills. * Comprehensive understanding of test principles, equipment operation and computer system operations. * Make appropriate decisions, develop and complete follow-up actions in conjunction with lab leadership. * Must be able to perform as a senior team member, providing direction and guidance to less experienced technologists. * Must have the ability to pay careful attention to detail and to adhere to written protocols, including communication to supervisors when issues are identified. * Must be able to perform as a team member. * Excellent interpersonal skills. * Ability to interact professionally and effectively with numerous staff including physicians, hospital personnel, employees, and patients. **Qualifications** * Bachelor's Degree Medical Technology or other laboratory science required. * Certified Medical Technologist (MLT, MT) preferred * Experience in a specialty or hospital laboratory 3-5 years EEO Statement Brigham and Women's Faulkner Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. **Primary Location** : MA-Boston-BWFH Brigham and Women's Faulkner Hospital Main Posted Shift Description : Monday - Friday 8:00am - 4:30pm Every other weekend and holiday rotation

*Join PacificSource and help our members access quality, affordable care!* **PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.** **Diversity and Inclusion:** PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. The Member Support Specialist will work as an integral part of the case management team to serve as a resource to members. The Specialist will work telephonically and in person to support members with complex psycho-social issues which create barriers to adherence with medical regimens and achievement of optimal health outcomes. (Examples may include activities such as assisting with arranging transportation, linking patients with community resources, etc.). Will assist with program development, and build effective member and provider relationships.**Essential Responsibilities:** * In coordination with the member's case manager, develop and implement goals and/or plans tailored to assist members in navigating the complexities of the healthcare system. * Educate members on understanding and working within the parameters of their benefit structure. * Utilize motivational interviewing and patient-engagement techniques to support members in achieving optimal health outcomes by effectively utilizing their benefits. * Identify community resources and make referrals to members as appropriate. * Serve as liaison between members and providers/agencies. * Identify members for coordination and case management services through a variety of methods, including claims data and reports. * Screen requests to identify appropriate referrals to case management from multiple internal and external sources. * Work collaboratively with the case management team to help facilitate case management process. Participate in case management/care coordination meetings. * Ensure compliance with applicable state and federal regulations and guidelines in day-to-day activities, including maintaining HIPAA standards and confidentiality of protected health information. Ensure accurate and timely documentation. * Assist members with referrals, scheduling appointments and ensuring transportation to medical appointments is available. * Assist members with non-clinical needs for transitions and different phases of care. * Manage mailing lists and outgoing mailings. **Supporting Responsibilities:** * Assist with the development of departmental procedures, reports and projects. * Assist care management to meet quality measures as outlined by government regulations. * Enter and collate data: prepare reports as assigned. * Participate in team, department, company, and community-related committees as requested. * Make presentations to small groups. Actively participates in quality improvement initiatives. * Meet department and company performance and attendance expectations. * Perform other duties as assigned. **Work Experience:** A minimum of three years of experience in community services or healthcare agencies focused on coordination services required. Experience in health insurance and delivering group presentations preferred. **Education, Certificates, Licenses:** High school diploma or equivalent required. **Knowledge:** Medical terminology. Proficient in Microsoft Office, including Word, Excel, PowerPoint, Medical management software (e.g CaseTrakker Dynamo). Excellent verbal and written communication skills and is able to work independently as well as to work effectively on a team. Good working knowledge of how to access community resources and healthcare system. **Competencies:** Building Customer Loyalty Building Strategic Work Relationships Contributing to Team Success Planning and Organizing Continuous Improvement Adaptability Building Trust Work Standards **Environment:** Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 20% of the time. **Skills:** Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork**Our Values** We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: * We are committed to doing the right thing. * We are one team working toward a common goal. * We are each responsible for customer service. * We practice open communication at all levels of the company to foster individual, team and company growth. * We actively participate in efforts to improve our many communities-internally and externally. * We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. * We encourage creativity, innovation, and the pursuit of excellence. **Physical Requirements:** Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. **Disclaimer:** This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times. PacificSource is anything but a typical health insurance company. Founded in 1933, we're an independent, not-for-profit organization that puts our members, and their communities first-across Idaho, Oregon, Montana, and Washington. It's our 1,900+ employees who make it happen: promoting health equity and partnering with providers to deliver better access to optimal, affordable care. *So yes*, with PacificSource, you get to do great things. In our effort to put members first-more than 600,000 of them-initiative, commitment, and hard work are supported and rewarded with excellent benefits, competitive wages, and opportunities for personal growth and advancement. **Benefits:** Flexible telecommute policy, m edical, vision, and dental insurance, incentive program, paid time off and holidays, 401(k) plan, volunteer opportunities, tuition reimbursement and training, life insurance, and options such as a flexible spending account. We love our common purpose. Empowerment, flexibility, and sharing success make for a great place to work. Here's what else we feel good about: * A mission with a real sense of shared values * Competitive wages and outstanding benefits, including telecommuting * Opportunities for learning development and career advancement * Organizational leadership style rooted in servant and transformational leadership * A commitment to support the communities we serve * A belief in the importance of work-life balance PacificSource is an equal opportunity employer and a company that loves helping people. We work with our employees to understand their goals, and provide training, individual development, and career advancement opportunities to help them achieve just that. In 2023 alone we had 407 internal promotions!

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position is a hybrid work model and may be located at any of the offices within First Interstate Bank's fourteen state footprint, including Arizona, Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oregon, South Dakota, Washington and Wyoming. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Student debt employer repayment program. 401(k) retirement plan with a 6% match. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve, and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Cybersecurity and Information Technology Risk Manager is responsible for managing Risk governance, oversight, independent assessment, and effective challenge of cybersecurity and information technology risk at the Bank to ensure that cybersecurity and IT related activities and programs align with overall risk management strategy and regulatory expectations while reporting to the Director of Enterprise Risk Management, within the Office of the Chief Risk Officer. This position will proactively work with partners across all lines of defense including business units and IT stakeholders in the first line of defense; providing the structure, guidelines, and requirements for managing cybersecurity and IT risk in a streamlined, standardized, and effective manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Develops the cybersecurity and IT risk framework; works with key stakeholders across all lines of defense to ensure IT/Infosec risks are appropriately identified, assessed, mitigated, monitored, and reported within established policies and regulatory best practices. Provides independent assessment and effective challenge of cybersecurity and IT risk management activities. Ensures that the cybersecurity and IT risk management programs align with the overall risk management strategy. Oversees the analysis and review of technology related incidents and their response plans, working with IT leaders and stakeholders to ensure effective and appropriate action plans. Conducts independent risk assessments and monitor the effectiveness of cybersecurity controls. Identifies emerging risks and ensures they are communicated to senior management. Reports on cybersecurity and IT risk exposures to senior management and the board. Ensures appropriate risk monitoring metrics, clear communication of issues or gaps, and mitigation strategies. Assesses all outstanding regulatory or audit issues and ensures business unit developed remediation plans address identified control gaps or process deficiencies in a timely manner and in accordance with the stated risk appetite. Assists Risk and IT leaders with enhancing existing risk and control assessment methodologies, as well as identifying development opportunities for new assessments. Guides stakeholders through the design and reporting of key risk monitoring metrics. Assists in the effective challenge of inherent and residual risk ratings and lead the identification of and changes to strategies or regulations for assigned business units. Promotes a risk-aware culture within the organization. Provides training and resources to enhance cybersecurity and IT risk management capabilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Deep understanding of information security industry frameworks (COSO, NIST, and FFIEC). Excellent communication and interpersonal skills to interface with enterprise stakeholders. Strong knowledge of information security... For full info follow application link. Our company is an equal opportunity employer. Employment here is based solely upon an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws. Link Copied! The link to this job was copied to your clipboard. **Job Posting:** 13076730 **Posted On:** Oct 15, 2024 **Updated On:** Oct 17, 2024

**TEC MAC** To navigate, press the arrow keys. **TEC MAC** AVENIDA DAS FIGUEIRAS, 120, CENTRO This page can't load Google Maps correctly.

Nursing Residency Transition from student to a practicing, professional nurse over twelve months of comprehensive education, mentorship, and peer support. You'll gain the knowledge, skills, and hands-on experience you need to make a difference. Physician Practices Support With 1,600+ physician practice locations (and more coming soon!), you'll find the Clerical, Administrative, Nursing, Medical Assistant, or Leadership role you want in the Georgia community that's right for you. **Revenue Integrity Specialist** Description: **RESPONSIBLE FOR:** Responsible for charge capture analysis, workflow and maintenance of related work queues in assigned service lines. Works designated work queues to resolve claim edits prior to billing by analyzing medical record documentation and application of payer guidelines. The position will evaluate and provide guidance related to billing and/or clearinghouse system edits. May complete focused charge review assessments for assigned clinical departments and/or service lines to ensure that charges are generated in accordance with established policies and timeframes. Advise service line leaders and their staff on proper usage of charge codes; identify opportunities for capturing additional revenue in accordance with payer guidelines; develop specifications to modify existing charge capture applications to reduce charge-related claim edits/rejections. Experience with the following service lines is a plus: Infusions/Injections/Hydrations and Chemo Infusions Qualifications:**MINIMUM EDUCATION REQUIRED:** High School Diploma/GED required. **MINIMUM EXPERIENCE REQUIRED:** Three (3) years of previous related healthcare experience, focused in one or more of the following areas: charge integrity; charge capture/reconciliation; healthcare compliance; charge auditing; CDM management; coding and/or hospital billing procedures. **MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:** None. **ADDITIONAL QUALIFICATIONS:** AHIMA certification (e.g. RHIA, CCS, RHIT); AAPC certification (e.g. CPC, CPH, CA), RN licensure and/or certified healthcare provider (e.g. MT, RT) ***required***. Demonstrates understanding of entire revenue cycle with emphasis on charge capture, chargemaster maintenance, coding and billing. Experience working with Epic. Bachelors/Associates Degree in HIM/HIT preferred. **Location** Atlanta, Georgia

Position Type Full-Time Year-Round Season Year Round Target Job Start Date 11/1/2024 Position Type Winter Seasonal, Full-Time & Part-Time Season Winter Target Job Start Date 10/2/2024

Toromont Cat is looking for a Crushing Specialist to join our team! The Crushing Specialist is the primary resource for our customer and sales force in representing multiple crushing product lines. Perform demonstrations, training, control programs, inventory, and customer orders by reviewing and creating quotes **As a Crushing Specialist, YOU will experience** * Working within one of the safest organizations in the industry where your safety and well-being are our most important priority * Working for the best in class equipment dealer and with the premium Caterpillar brand * Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success * Competitive total rewards including: wages, benefits, and premiums (as eligible) * An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada **In a typical day, YOU will:** * Demonstrate safe and environmentally sound work behaviours at all times in support of Toromont's Health and Safety Policy, Programs and initiatives * Provide key dealer support for Metso, Masaba, Anaconda, and others to the Toromont Sales Team * Review and assist in quotation preparation for both our Sales Team and customers based on application and specifications provided * Manage inventory of Crushing products at various Branches within the Dealership territory * Analyze, interpret and provide business recommendations for strategies based on trends in data from preventive maintenance and repair history * Remain current on market trends and recognize opportunities for further business growth * Lead activities involved with commissioning/demo of equipment for customers, including organizing shipment dates, logistics, on-site technicians, etc. **Must-haves for this role:** * Minimum of 5 years of applications experience in Aggregates Crushing Industry * Understanding of aggregate product flow and able to demonstrate proficiency in electronic solutions (ie. Metso Bruno and Aggflo) * Customer centric with solid understanding of preventive maintenance, equipment repair options and the effects on customer's business/downtime * Solid understanding of all Crushing component solutions on the market. * Excellent communication, relationship building/management and interpersonal skills to collaborate with diverse cross functional groups * Proven sales and financial acumen with the ability to grow and develop in sales to support Toromont's crushing strategies * Self-directed, self-starter and flexible team player with initiative and a mindset for continuous improvement * Effective time-management and planning skills with a sense of urgency * Adaptable to multiple and often changing schedules and priorities in a deadline driven environment * Highly proficient in Microsoft Office Applications and other customer based systems * Willing and able to work flexible hours in support of business needs **About Toromont Cat** *With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!* **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** **Licenses & Certifications**

**Applicant Portal** : **Job Details: Youth Home Support Specialist** Youth Home Support Specialist * $1000 Sign-on Bonus * Medical, Dental, Vision Insurance * Retirement Savings Plan * Paid Time Off & Mental Health Days • High School Diploma/ GED • Must be 21 years of age or older • Preference is given to candidates with one or more years working with children facing mental health challenges. • Possession of a valid driver's license and minimal insurance required by law.

* 23-Oct-2024 to Until Filled (MST) * Missoula, MT, USA * 25.00 per hour * Hourly * Full Time * *Full Benefit Package* Email Me This Job **REPORTS TO** **:** IT Supervisor **FLSA STATUS:** Non-Exempt **POSITION RESPONSIBILITIES:** The IT Support Technician is responsible for monitoring all data processing equipment and maintaining all user units, including the installation and maintenance of computer hardware and software and providing general tech support. **The incumbent is expected to communicate professionally with peers, supervisors, subordinates, vendors, customers, and the public, and to be respectful and courteous in the conduct of this position.** **ESSENTIAL JOB FUNCTIONS:** *Essential job functions include the following. Other functions may be assigned as business conditions change.* SUPPORT * 60% of the time performs tech support (troubleshoots and answers employee technical questions/ answers help desk calls). * Manages incoming support tickets through SysAid Software. * Windows desktop imaging, configuration, and maintenance. * Working knowledge of Active Directory management. * Setup, Troubleshoot, and Support of remote employee users. * Comfortable working with hardware components according to industry standards. * Other IT related functions. * Contributes to the daily workflow with regular and punctual attendance. **NON-ESSENTIAL JOB FUNCTIONS:** - Performs software and operating system tests - Performs related or other assigned duties as required or directed - Ability to learn scripting languages **SUPERVISION EXERCISED:** None. **PHYSICAL WORKING CONDITIONS** : *Physical requirements are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Sitting 60% Reaching Some Standing 20% Manual Dexterity High Walking 20% Telephone Yes Kneeling Some Computer Screen High (visual acuity corrected to 20/30) Bending Some Lifting up to 60 pounds **JOB SPECIFICATIONS:** *To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* **Minimum Education:** Associates Degree in Electronics or College Degree in Information Systems, Computer Science or related field in the absence of equivalent work experience. **Certification(s) Required:** None. **Minimum Experience:** Two years' experience in a job involving system support preferred. **Other Qualifications:** * This job posting is for an on-site position. Must have reliable, daily transportation to our Missoula offices. * Working knowledge of Microsoft Office 365, Windows 10/11, Linux, PDF Editors, Microsoft Outlook, and any other programs necessary for user support. * Windows Server administration a plus but not required. * Mathematical skills. * Effective oral and written communication skills. * High level of interpersonal skills to work effectively with others. * Ability to project a professional image and positive attitude in any work environment. * Ability to comply with privacy and confidentiality standards. * Ability to be flexible, work under pressure and meet deadlines. * Ability to solve problems with professionalism and patience. * Ability to operate typical office equipment. * Working knowledge of general office procedures. *Allegiance Benefit Plan Management, INC is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: **************************** for support. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel as classified. You must select a location. You must select an education status answer. You must select a seeking status answer.

Job Title: Information Technology Technician Lower Yellowstone Rural Electric Cooperative is seeking a motivated IT Technician to join our team. This full-time position is in Sidney, MT. This position offers an exciting opportunity to be a problem-solver within the cooperative, contributing to the service and support of LYREC's members. Key Responsibilities: * Assist in setting up computers and related equipment * Install and configure software * Maintain and update technical documentation * Update asset database software * Provide technical support and resolve hardware, software, and network-related issues for end-users. * Test new hardware and software before full-scale implementation * Provide training and guidance to employees for secure and proficient use of software and hardware. This position supports the information technology environment, ensuring that it is secure, meets the needs of the business and gives employees and directors the tools and training they need to be effective and proficient in their area of responsibility. Travel and training will be required with this position. Interested candidates may download an employment application from ************** Submit the employment application along with a cover letter and resume to: Lower Yellowstone Rural Electric Cooperative, Attn: Corey Candee, P.O. Box 1047, Sidney, MT 59270 or email to *****************. The application deadline is 12/9/2024.

Title: B2B commerce Solution architect - We will train him to be a TPM for this project but require someone with strong B2B platform knowledge. Duration:6+ months of Contract with possible extension of hire Rate: $65/hour -- W2/1099/C2C Primary Skill Set: B2B commerce cloud Required Skill set: 10+ years of IT experience 5+ years of experience with Salesforce B2B Commerce Cloud (Cloud Craze) - Website Experience facilitating functional discovery workshops. Experience with implementing online payment processing features. Experience with Agile delivery methodology Experience with end-to-end implementation delivery Experience leading functional workstreams Experience with technical strategy Experience with team management Experience working in a professional services firm or working in a client service environment. Experience with help client manage customizations for Salesforce B2B Commerce Cloud Experience with Salesforce Customer Relationship Management (CRM) Systems Qualifications: Lead project discovery workshops, both on-site and remotely Assess client business requirements and work closely with the Technical Architect/Lead to provide long-term functional solutions based on the applicable Salesforce platform best practices. Communicate platform capabilities and limitations to clients effectively. Identify client process pain points and gaps in best practices. Create and socialize feature and technical roadmaps. Drive client functional requirements and eCommerce best practice adoption Author & review functional specification documentation and user stories for implementations and other large projects