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  • UNIV - Support Center Representative - Business Operations

    MUSC Health & Medical University of Sc

    Remote support specialist job in Charleston, SC

    To provide administrative and operational support to the Business Operations units. Primary areas of responsibility include but are not limited to: Acting as a dispatcher for patient transport services; Assisting on-campus parkers with gate access issues; Delivering orders for Printing Services; Providing general customer service; Performing administrative duties such as producing reports, shift change briefings, and tracking data related to patient transfers. This position reports to the Support Center Manager. Entity Medical University of South Carolina (MUSC - Univ) Worker Type Employee Worker Sub-Type Classified Cost Center CC000051 Business Operations Pay Rate Type Hourly Pay Grade University-03 Pay Range 28,060.00 - 39,991.00 - 51,923.000 Scheduled Weekly Hours 40 Work Shift Evening (United States of America) Job Responsibilities Duty 1 - Parking, 30%, Essential Responds to customer service calls and operates the parking gate access controls for patient/visitor, employee and student parking facilities at the MUSC downtown campus. Responsibilities include but are not limited to: Maintaining expert knowledge of the parking access controls system including remote and onsite gate operations; Troubleshooting customer service calls and operating gates as required; Documenting call details and initiating follow-up actions; Monitoring cameras for problems or suspicious activity. Duty 2 - Transportation, 30%, Essential Dispatches drivers for patient transport operations. Responsibilities include but are not limited to: Maintaining expert knowledge of the Logis dispatch system and the Samsara vehicle tracking app; Providing excellent customer service to the clinical personnel requesting patient transport; Communicating in a positive, courteous and professional manner at all times; Clearly informing drivers about scheduled/unscheduled trips, traffic, obstacles and specific patient/trip requirements; Monitoring routes and status of all drivers to coordinate and prioritize their schedules; Assisting clinical personnel and drivers with troubleshooting challenges; Ensuring trip data is well-documented for process evaluation/improvement and reporting purposes. Duty 3 - Printing Services, 20%, Essential Provides order fulfillment support for Printing Services. Responsibilities include but are not limited to: Verifying customer information to ensure delivery success; Delivering orders using an automobile, a golf cart or on foot; Assisting customers with order pick-ups at the Bee Street office. Duty 4 - General Administrative/Customer Service, 15%, Essential Provides general customer service and administrative functions for all areas. Responsibilities include but are not limited to: Directing customers to appropriate parking locations and bus stops; Providing bus schedule and next estimated arrival; Offering general departmental information like hours of operation, services provided and contact information; Monitoring departmental email inbox and responding to inquiries or forwarding to appropriate department contact; Assisting with parking citation adjudications; Performing data entry and assisting with reports. Duty 5 - Other Duties as Assigned, 5%, Essential Perform other duties as assigned. Examples include but are not limited to: Receiving/administering additional training; modifying/adding services; participating in special projects. Additional Job Description MUSC Minimum Training and Experience Requirements: A high school diploma and two years of work experience in collecting, scheduling, processing and reporting information in a data processing environment. MUSC Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Frequent) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. Ability to perform gross motor functions with frequent fine motor movements. (Frequent) Ability to work in dusty areas. (Infrequent) If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
    $25k-46k yearly est. 6d ago
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  • IT Support Specialist

    MSS Solutions, LLC 3.3company rating

    Remote support specialist job in Hanahan, SC

    Job Description ***We are looking for a candidate who is currently located in the Charleston, SC area.*** As a result of our phenomenal growth, MSS Solutions, LLC has an opening for an IT Support Specialist. If you are an experienced IT professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore! A career at MSS is not just a job - it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives. The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment. Roles and Responsibilities Provide support for desktops, laptops, and mobile devices (Windows, mac OS, iOS, Android). Assist with troubleshooting hardware and software issues, including operating systems and applications. Complete firmware upgrades on PC's. Maintain an accurate and up-to-date inventory of all hardware and software assets. Track the lifecycle of hardware and software, including procurement, deployment, maintenance, and retirement. Instruct and educate end-users on best practices for using IT systems, software applications, and cybersecurity protocols. Develop and deliver training materials to help users maximize their technology use efficiently and securely. Install applications to meet departmental needs based on policies and standards. Participate in projects and completing proof of concepts. Monitor network services and equipment proactively to ensure optimal performance. Supporting IP telephony and mobile administration. Knowledge of MDM (Mobile Device Management) Manage user accounts, groups, and permissions in Active Directory. Maintain accurate documentation of technical procedures and issues. Update knowledge base articles for common issues and solutions. Provide technical assistance to on-site and remote employees for hardware, software, and network issues. Troubleshoot and resolve problems related to Office 365 applications, email, and collaboration tools. Assist users with multi-factor authentication issues using DUO Mobile. Deploy and manage endpoint protection. Up to 30% travel to remote offices as needed for on-site support and training. Other such duties and responsibilities as assigned by the Company from time to time. Qualifications and Requirements This candidate must be local to the Charleston area. This position requires travel to another regional office occasionally. High School Diploma or equivalent certification. Knowledge of O365 including Intune, Azure and Exchange. Experience with ticketing systems. Onboarding and offboarding employees using MSS's IT platforms. A+, MCP, Network +, are a plus. Flexibility to work varying hours. Ability to communicate technical information to non-technical individuals effectively. Strong attention to detail and ability to multitask. Be able to work without supervision. Problem Solving under pressure. Lift up to 50lbs, be able to climb ladders and work in environments such as under desks and small data closets. Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 50 lbs. occasionally, 5-10 lbs. frequently to lift/carry/move objects, files and documents. Must successfully pass a background check and drug test. Work Environment: Work is performed in an office environment with air conditioning and bright lights. Benefit Highlights At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include: Medical/Dental/Vision Insurance 401k with Employer Contributions PTO Paid Holidays Employee Assistance Program Long-term Disability Short-term Disability Flexible Spending Plan Health Savings Plan Additional Notes If you are unable to apply electronically and require an accommodation, please contact ************************ MSS Solutions, LLC is an equal opportunity employer and a drug-free environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. MSS Employees, please visit the MSS Career Center or contact HR to apply.
    $52k-82k yearly est. 12d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Charleston, SC

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $34k-57k yearly est. 8d ago
  • (P) Aircraft Systems - Free Housing Support

    The Structures Company, LLC 4.1company rating

    Remote support specialist job in North Charleston, SC

    JOB TITLE: (P) Aircraft Systems - Free Housing Support PAY RATE: $38/hour We are a national staffing agency partnering with top-tier aerospace and defense companies, and we're seeking first-class employees to join our clients' teams! Job Details: Contract Length: 12 months (with potential extension) Benefits: Medical, dental, and vision (Cigna) Perks: Bonus potential + Priority as a Tier 1 supplier Opportunities: Thousands of openings nationwide FREE Housing Support Available - Ask your recruiter for details! Shift: Must be available to work 1st, 2nd, or 3rd shift Qualifying Questions: Are you a U.S. person as defined under ITAR regulations? Do you meet the educational and experience requirements for this role? Can you commute to the job location or relocate if necessary? Summary: Perform complex production assembly operations on structural parts, mechanical assemblies, subassemblies, and aircraft systems using both manual and automated tools. This role requires extensive hands-on experience in aerospace systems and interior installations. Read and interpret technical work instructions, blueprints, drawings, and specifications. Install structural components and aircraft interiors (e.g. landing gear, control surfaces, panels, seats, galleys, lavatories). Install and test aircraft systems, including hydraulics, ductwork, water/waste systems, and IFE components. Use a variety of hand and power tools (e.g. rivet guns, lock bolt pullers, ratchets, Quackenbush, vibratory tools). Apply chemical solvents, sealants, primers, adhesives, and paints as needed. Operate mechanical lifts (e.g. ladders, snorkel/tiger lifts). Inspect work for quality and ensure compliance with FOD prevention protocols. Follow safety and regulatory standards with consistency and urgency. Perform physically demanding tasks (bending, climbing, lifting 10-35 lbs, kneeling, reaching, and prolonged standing). Requirements: High School diploma/GED required. Vocational training, Associate's degree, or equivalent combination of education and experience preferred 7+ years of aerospace, fabrication, or manufacturing experience 7+ years of experience in aircraft systems (hydraulics, PECS, ICS, ducting, IFE, interiors, water/waste) 1+ years of experience reading blueprints and following detailed work instructions Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Strong communication skills and a results-driven mindset Must be a U.S. Person (as defined by ITAR). Desired Skills: 10+ years of relevant experience or equivalent education/training Aviation degree or formal aviation training preferred About Us: The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles. As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries. Eligibility Requirements: U.S. Citizenship is required under ITAR regulations. A U.S. person is defined as a lawful permanent resident or a protected individual under 8 U.S.C. 1324b(a)(3). Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense Take your career to new heights-apply today!
    $38 hourly 60d+ ago
  • Technical Support Analyst

    Elliott Davis 3.7company rating

    Remote support specialist job in Charleston, SC

    WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. The Technical Support Analyst is responsible for providing desktop support and limited desktop administration for the Firm's in-house employees, contract employees, and remote employees. This person will work with internal clients and peers in the identification, escalation, and resolution of issues, delivery of projects, software/hardware testing, training, and product documentation support. This position is envisioned as an opportunity for an entry-level technology professional with a moderate degree of existing experience, a positive attitude, and a high interest level in technology to provide world-class support and service in an exciting and fast-paced environment. Responsibilities Maintaining, repairing, and troubleshooting desktop hardware and software packages, as well as mobile desktop hardware and software packages, including devices such as Android and iPhone Loading workstations for new hires, including desk and office setup with required hardware Creating documentation such as guides for end-users that describe steps for operating various hardware and software platforms Helping maintain our firm's internal IT ticketing system, ensuring ticket issues are resolved efficiently and in a timely manner Working closely with various firm members to answer their technical inquiries, debug issues, and make recommendations Assist with troubleshooting and resolution of trouble tickets across Firm footprint, including but not limited to: phone support, remote support, onsite support Document procedures and best practices when necessary Requirements Bachelor's degree strongly preferred Periodic travel is required for projects, training, office relocations, office visits, or to assist other Support Analysts This is a fulltime in-office role with the ability to work remotely on a limited basis after training 1-2 years' professional experience working in IT, tech-support, or related field Previous customer service experience strongly preferred Familiarity with technical concepts, practices, and procedures including Active Directory, workstation imaging, and Microsoft System Center Proactive nature and ability to rely on your experience and judgement to plan and accomplish goals Excellent written, communication, and social skills The ability to work both independently and collaboratively with a team Strong analytical and critical-thinking skills; ability to develop creative solutions Ability to occasionally lift up to 50 pounds #LI-EG1 WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: • generous time away and paid firm holidays, including the week between Christmas and New Year's • flexible work schedules • 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) • first-class health and wellness benefits, including wellness coaching and mental health counseling • one-on-one professional coaching • Leadership and career development programs • access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: • Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone • Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: • Use written and oral communication skills. • Read and interpret data, information, and documents. • Observe and interpret situations. • Work under deadlines with frequent interruptions; and • Interact with internal and external customers and others in the course of work.
    $51k-66k yearly est. Auto-Apply 26d ago
  • IT Support Specialist

    Summary Parker Poe

    Remote support specialist job in Charleston, SC

    Parker Poe is seeking an experienced IT Support Specialist to join our team as the primary onsite technical resource for our Charleston office while also supporting end users across the firm through our centralized IT Help Desk. This role is ideal for a self-driven, service-oriented IT professional who thrives in a hands-on environment, enjoys solving technical challenges, and takes pride in delivering exceptional support to attorneys and staff. This position will primarily be in-office with occasional travel and will participate in a rotating remote on-call schedule including evenings and weekends. This position plays a dual role: Providing elevated deskside support for the Charleston office, ensuring seamless operation of hardware, software, and audio-visual technologies, and Strengthening the firmwide IT Support Team by assisting with calls, emails, and tickets submitted to the Help Desk from all Parker Poe locations. Key Responsibilities Serve as the primary onsite IT support resource for the Charleston office, delivering professional, hands-on technical assistance to attorneys and staff. Provide remote support for the entire firm, helping manage Help Desk calls and email volume through timely, effective incident/problem resolution. Diagnose and resolve issues involving Windows, Microsoft 365 (Word, Excel, PowerPoint, Teams), laptops/desktops, printers, mobile devices, iManage, Citrix, and other firm-supported applications. Support and maintain conference room and videoconferencing technology, ensuring rooms are meeting-ready, providing meeting support, and resolving AV issues quickly. Install, configure, and deploy hardware, software, and peripherals; support equipment moves and workstation setups. Assist with inventory and asset management for all IT equipment in the Charleston office. Work closely with the IT Support Manager, CIO, and Charleston Office Administrator to ensure technology needs are addressed proactively and professionally. Help users adopt new and innovative tools, including emerging AI-enabled technologies used by the firm. Participate in a rotating after-hours on-call schedule that includes evenings and weekends. Travel occasionally to other locations for projects or onsite assistance. Perform other duties as assigned by leadership. What We're Looking For Minimum of two years of IT support experience. Professional services or law firm experience preferred. Strong technical knowledge and troubleshooting skills with the ability to work independently as the onsite resource for a remote office. Excellent communication, interpersonal, and customer service skills - including supporting a wide range of users from entry-level to advanced. Proficiency with Windows and Microsoft 365 (Word, Excel, PowerPoint, Teams) required. Knowledge of iManage, Citrix, conference room technology, and legal-specific applications preferred. Ability to lift up to 25 lbs., stoop, bend and kneel to work in tight spaces (e.g., under desks) to access equipment. Strong organizational skills with the ability to balance local responsibilities with firmwide Help Desk support. Excellent time management skills to juggle multiple priorities, urgent requests, and shifting deadlines Motivated, self-directed individual with ability to anticipate and resolve issues and work with minimal supervision. Committed to a collaborative mindset and to actively contribute to team-oriented goals. Why You'll Love Working Here At Parker Poe, you'll join a respected, forward-thinking law firm that values technology, innovation, and excellent client service. You will: Be part of a collaborative and supportive IT team with strong leadership and clear direction. Contribute to firmwide improvements by helping reduce Help Desk workload and elevate support quality across all offices. Work in an environment that embraces new technologies, including productivity tools and AI-driven solutions. If you want to make a meaningful impact, enjoy helping others succeed through technology, and thrive in a professional legal environment, we encourage you to apply.
    $34k-57k yearly est. 15d ago
  • Personnel Computer Support Technician (Antarctica)

    Chickasaw Nation Industries 4.9company rating

    Remote support specialist job in Charleston, SC

    The Personnel Computer Support Technician conducts computer systems hardware and software maintenance, configuration management, inventory, and reporting. Ensures applicable security policy is implemented in accordance with established procedures. Works with other maintenance and engineering personnel to diagnose problems, implement configuration changes, update systems, apply and test patches, and troubleshoot computer hardware, software, and peripherals. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS * Must be able to obtain a customer clearance for access to facilities, equipment and property. * CompTIA Security+ * Must be able to perform job duties in extreme, cold, dark, work environments. * Required to Physically Qualify (PQ) in accordance with the USAP requirements for deployment to Antarctica. * Must pass medical and dental examination prior to deployment; expenses are reimbursable * Broad knowledge of data sources, data flow, systems interactions, advanced computer equipment and software applications, and advanced systems design techniques. * Proficient knowledge and understanding of a variety of concepts, practices and procedures related to computer systems and applications. * Ability to analyze and develop complex design objectives. * Proven ability to perform in an advisory capacity and to make recommendations for resolving issues. * Excellent computer skills with demonstrated proficiency in Microsoft Windows/Office. * Solid analytical, critical thinking and problem-solving skills. * Excellent verbal and written communication skills. * Excellent customer service skills. * Ability to work both independently and in a team environment. * Ability to effectively manage multiple projects and priorities. KEY DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. * Required travel to Antarctica six (6) months a year or on a rotational basis with IT team. * Performs the necessary IT services in support of the USAP to include. Information Systems/Information Assurance (IS/IA) configuration requirements and policy prepared by the NSF, NIWC Atlantic or higher-level authority shall be maintained. * Performs IT installation, maintenance and life-cycle support of program and project unique equipment, computer applications and associated computer hardware, software, and peripheral equipment. * Performs infrastructure and desktop updates for NPP and USAP Systems as required. * Performs technical support in the installation of program/project unique IT systems/equipment * hardware, software, sensors, and associated peripherals. Support will include but not be limited to: * Provides technical assistance in preparation of IT project installation technical documentation, conducting pre and post installation operational tests. * Performs computer hardware and software installation and operational verification testing; modifies and/or updates special purpose computer programs; and performs system/equipment operational testing. * Provides maintenance support for IT systems located at Charleston, South Carolina, Christchurch, New Zealand, McMurdo Station, Antarctica and other locations as required. * Supports shall include development and/or review of IT system/equipment maintenance schedules and procedures. * Conducts system/equipment diagnostic tests, computer troubleshooting and fault isolation, computer equipment repair, removal, and replacement as necessary. * Performs system/equipment hardware and software life-cycle support to include participating in * design requirements, performing system/equipment upgrades, updating and maintaining system/equipment hardware and software configuration data. * Assists in the procurement of new systems/equipment, providing user/operator initial and refresher training, and assisting in the retirement and disposal of systems/equipment. * Performs necessary support services to ensure hardware and software remain compliant with all federal guidelines. * Performs remediation for vulnerabilities or non-compliance items as required. * Performs after-hours support for NPP remote operational systems in support of aviation operations for the Charleston based meteorology data gathering and processing systems as necessary. * Investigates and assesses existing, new, and emerging technologies which may include applications, communications, data processing, data storage and retrieval, data backup and restore, storage and network architectures as requested by the sponsor. * Provides the following engineering and Data integration support: * a. Engineering and data integration support to include base line configuration of servers, creation of * documentation for software management, creation of application specific training materials for operating systems and development of Standard Operating Procedures (SOP) (CDRL A001). * b. Integration of web development and support of any current or future web-based projects. EDUCATION AND EXPERIENCE High School diploma or GED and one (1) year of experience to include: UNIX and Windows based operating system, and virtual environments. PHYSICAL DEMANDS Work is primarily performed in an office/warehouse setting. Regularly required to use hands to finger, handle, or feel. Regularly required to reach with hands and arms, occasionally above head. Regularly required to twist at the waist, climb and descend stairs while carrying objects. Ability to speak and hear. Frequently required to stand, walk, stoop, kneel, crouch or crawl. Occasionally required to sit and climb or balance. Regularly lifts and/or moves up to twenty-five pounds, and occasionally lifts and/or moves up to fifty pounds. Works near moving mechanical parts. Regularly exposed to general office and general office machinery noise. May be exposed to warehouse, truck or forklift noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet CNI offers a comprehensive benefits package that includes: * Medical * Dental * Vision * 401(k) * Family Planning/Fertility Assistance * STD/LTD/Basic Life/AD&D * Legal-Aid Program * Employee Assistance Program (EAP) * Paid Time Off (PTO) - (11) Federal Holidays * Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).
    $38k-48k yearly est. Auto-Apply 60d+ ago
  • Site Support

    Stella Environmental Services 4.8company rating

    Remote support specialist job in Charleston, SC

    Job Description Now Hiring! Site Support We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment. What You'll Do: ✅ Follow all company and customer-specific safety policies and procedures. ✅ Perform general manual labor, including: Cleaning and light maintenance of equipment Heavy lifting to relocate equipment and materials General housekeeping (indoor & outdoor) Landscaping tasks (debris removal, dust control) ✅ Assist in unloading vehicles. ✅ Perform routine fueling and servicing of equipment and machinery. ✅ Cross-train on various equipment and machinery. ✅ Direct site traffic as needed. ✅ Support team members during absences or high-demand periods. ✅ Comply with all facility plans, policies, and procedures. ✅ Complete additional duties as assigned. What's in it for You? ✔ Comprehensive medical coverage ✔ Vision & Dental Plan ✔ Optional Additional Voluntary Life Insurance ✔ Paid time off What You'll Need: ???? Ability to work outdoors in various weather conditions. ???? Previous experience with heavy equipment required. ???? Capability to safely lift 50+ lbs as needed. ???? Strong ability to work independently with limited supervision. ???? Valid CDL license with combination (preferred). ???? Willingness to quickly learn new skills, including safe equipment operation. ???? High level of initiative, responsibility, and work performance. Working Conditions: ???? All work is performed on-site at a transfer station in varying weather conditions. ???? Possible exposure to dust, municipal solid waste (trash), and recycling materials. ???? Must wear assigned personal protective equipment (PPE) and maintain it properly. ⏰ Occasional overtime or irregular hours may be required on short notice. If you're ready to join a strong team and take on a hands-on role, apply today! ????
    $32k-38k yearly est. 17d ago
  • Help Desk Specialist

    UIC Government Services and The Bowhead Family of Companies

    Remote support specialist job in Charleston, SC

    **HELP DESK SPECIALIST (MCESS)** Bowhead is seeking aHelp Desk Specialistto provide customer support to the Defense Biometrics Identification System (DBIDS), Marine Corps Electronic Security System (MCESS) contract in Charleston, SC. This role supports the Installation Security and Mission Assurance Branch at HQMC and MCICOM. **Responsibilities** **Essential functions will include:** + Provide Tier I/II/III troubleshooting and coordinate site assistance visitsrelating to DBIDS operations across the Marine Corps + Provide phone support to user's to resolve issues + Deliver training Operator and Maintainer training and update training materials as required + Track hardware inventory and manage lifecycle replacement + Monitor cybersecurity posture, ATO/RMF status, and IA compliance + Generate weekly and monthly reports and After-Action Reviews (AARs) + Provide weekly briefs and monthly reports + Provide on-site desktop support as needed, provides general help desk support for User Assistance. + Provide support with assigning IP addresses as requested and with maintaining those IP addresses in the IPA Database. + Utilize the Remedy System (or current ticketing system) to assign and track trouble calls as appropriate. + Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox to ensure that all users receive timely support in response to their requests for assistance. + Participate in the development and maintenance of Standard Operating Procedures (SOPs) encompassing all User Assistance activity. + Knowledge of Video Teleconferencing a plus. **Qualifications** + Minimum of five (5) years of relevant experience + Bachelor's degree required + Must possess the ability to, effectively and efficiently, communicate verbally with the user community. + Must be familiar with Department of Defense networking and security accreditation requirements. + Must have knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment. + DoD 8570/8140 cybersecurity certification preferred (Security +, GSEC, CASP or CISSP) + Ability to communicate effectively with all levels of employees and outside contacts + Experience with using the Defense Biometrics Identification System (DBIDS) preferred + Ability to travel extensively both domestically and internationally + Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint + Ability to communicate effectively with all levels of employees and outside contacts + Strong interpersonal skills and good judgment with the ability to work alone or as part of a team **Travel Requirements:** + Active Passport. + Ability to travel 15%, both CONUS and OCONUS. + On some occasions, overnight travel may be required. **P** **hysical Demands:** + Must be able to lift up to 10-25 pounds + Must be able to stand and walk for prolonged amounts of time + Must be able to twist, bend and squat periodically **SECURITY CLEARANCE REQUIREMENTS:** Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. \#LI-JR1 Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* . All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2026-24456_ **Category** _Information Technology_ **Location : Location** _US-SC-Charleston_ **Minimum Clearance Required** _Secret_ **Travel Requirement** _10% - 25%_
    $29k-41k yearly est. 15d ago
  • Desktop Support Specialist-DOS

    Ifas LLC

    Remote support specialist job in Charleston, SC

    Essential Job Functions: Global Financial Services Charleston (GFSC) of the Department of State requires the contractor to provide Network Manager support for Global Systems Operations (GSO), Internal Systems and Messaging Unit (ISM). GSO provides financial systems services to the global Department of State (DoS) user community and services to personnel in Charleston, Bangkok, and Paris. Internal Systems and Messaging Unit (ISM) is responsible for providing support for all desktop, server, network hardware operations and maintenance, and support of IRM Standard Operating Environment software. The unit handles all issues pertaining to Microsoft Windows Server and Desktop Operating Systems, S.M.A.R.T. messaging, Microsoft Office products, and mobile computing devices (i.e., Laptops, Blackberries, and Global OpenNet (GO) Tokens). Job Responsibilities: Manages and troubleshoots complex virtual server networks Designs enterprise level environments that host financial applications Identifies and resolves technical problems with Servers and network systems Upgrades software and hardware on Servers and network infrastructure Integrates and automates Windows activities Assists in the management of local and wide area networks; security configurations for virtual environments and networks; installs patches for servers and network devices Software Systems Utilized: Microsoft O365 Office Suite Microsoft Windows 10 PowerShell Scripting language Cisco IOS NetApp ONTAP Red Hat Enterprise Linux Nutanix Tripwire HPE Synergy Skills: Emphasis on teamwork and works well in a team-oriented environment Solution oriented and strong troubleshooting skills Process driven and follows protocol Passion for leading Qualifications: Education/Experience Requirements : A four-year degree in an Information Technology (IT) or business-related field is preferred. Experience supporting Microsoft (MS) server and desktop operating systems, MS Exchange server and the latest versions of the MS Office suite including Outlook for e-mail, (5) years is preferred; experience providing desktop support, one year is preferred, experience configuring, managing and troubleshooting virtual server environments; experience configuring, managing and troubleshooting Blade servers is a plus; experience managing networked based data storage devices and tape backups; experience with Active Directory computer network systems; experience in providing user support and trouble-shooting local and wide area network problems; experience in leading teams and/or supervising work groups is a plus; a Comp TIA A+, Network + certification, technical certification in network operations, Server +, Security +, certification with Network Appliance or VMware certification is a plus and would offset the education requirements; experience in PC installation, operation and maintenance supporting a Department of State based network would be a plus. Certifications may be substituted for education or degree type: Comp TIA A+, Network +, Server +, Security +, Network Appliance, VMware, Network operations, Technology experience required: PC workstation operations including 0365 Office Suite Administration of Microsoft Active Directory Network Shares and permission Windows PowerShell for system administration Security Clearance Requirement: All contractors supporting this Department must be able to either possess or obtain a security clearance of “ Top Secret/SCI. ” Important note to consider: A Security Clearance will open a lot of other doors for your career in the Government to include possibilities of being hired directly. Work Schedule: The employee will work an 8-hour shift between the hours of 6:15 am to 6:00 pm with a non-compensated 45-minute lunch (See your Project Manager for work schedule and department policies). Additional hours may be required and must be authorized by your Project Manager and DoS Management. This position is required to be on-site (no hybrid option).
    $31k-43k yearly est. Auto-Apply 60d+ ago
  • Desktop Support Specialist-DOS

    IFAS LLC

    Remote support specialist job in Charleston, SC

    Job Description Essential Job Functions: Global Financial Services Charleston (GFSC) of the Department of State requires the contractor to provide Network Manager support for Global Systems Operations (GSO), Internal Systems and Messaging Unit (ISM). GSO provides financial systems services to the global Department of State (DoS) user community and services to personnel in Charleston, Bangkok, and Paris. Internal Systems and Messaging Unit (ISM) is responsible for providing support for all desktop, server, network hardware operations and maintenance, and support of IRM Standard Operating Environment software. The unit handles all issues pertaining to Microsoft Windows Server and Desktop Operating Systems, S.M.A.R.T. messaging, Microsoft Office products, and mobile computing devices (i.e., Laptops, Blackberries, and Global OpenNet (GO) Tokens). Job Responsibilities: Manages and troubleshoots complex virtual server networks Designs enterprise level environments that host financial applications Identifies and resolves technical problems with Servers and network systems Upgrades software and hardware on Servers and network infrastructure Integrates and automates Windows activities Assists in the management of local and wide area networks; security configurations for virtual environments and networks; installs patches for servers and network devices Software Systems Utilized: Microsoft O365 Office Suite Microsoft Windows 10 PowerShell Scripting language Cisco IOS NetApp ONTAP Red Hat Enterprise Linux Nutanix Tripwire HPE Synergy Skills: Emphasis on teamwork and works well in a team-oriented environment Solution oriented and strong troubleshooting skills Process driven and follows protocol Passion for leading Qualifications: Education/Experience Requirements: A four-year degree in an Information Technology (IT) or business-related field is preferred. Experience supporting Microsoft (MS) server and desktop operating systems, MS Exchange server and the latest versions of the MS Office suite including Outlook for e-mail, (5) years is preferred; experience providing desktop support, one year is preferred, experience configuring, managing and troubleshooting virtual server environments; experience configuring, managing and troubleshooting Blade servers is a plus; experience managing networked based data storage devices and tape backups; experience with Active Directory computer network systems; experience in providing user support and trouble-shooting local and wide area network problems; experience in leading teams and/or supervising work groups is a plus; a Comp TIA A+, Network + certification, technical certification in network operations, Server +, Security +, certification with Network Appliance or VMware certification is a plus and would offset the education requirements; experience in PC installation, operation and maintenance supporting a Department of State based network would be a plus. Certifications may be substituted for education or degree type: Comp TIA A+, Network +, Server +, Security +, Network Appliance, VMware, Network operations, Technology experience required: PC workstation operations including 0365 Office Suite Administration of Microsoft Active Directory Network Shares and permission Windows PowerShell for system administration Security Clearance Requirement: All contractors supporting this Department must be able to either possess or obtain a security clearance of “Top Secret/SCI.” Important note to consider: A Security Clearance will open a lot of other doors for your career in the Government to include possibilities of being hired directly. Work Schedule: The employee will work an 8-hour shift between the hours of 6:15 am to 6:00 pm with a non-compensated 45-minute lunch (See your Project Manager for work schedule and department policies). Additional hours may be required and must be authorized by your Project Manager and DoS Management. This position is required to be on-site (no hybrid option).
    $31k-43k yearly est. 4d ago
  • Information Technology

    Vp 3.9company rating

    Remote support specialist job in Charleston, SC

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $33k-63k yearly est. Auto-Apply 60d+ ago
  • Boeing Support Technician

    Recaro Aircraft Seating Americas LLC

    Remote support specialist job in North Charleston, SC

    Job DescriptionDescription: Performs repairs and modifications on aircraft seats and components. Provides a variety of on-site technical support tasks at the Boeing customer site. Essential Duties and Responsibilities include the following, other duties may be assigned: Utilizing blueprints, Customer Maintenance Manuals, repair orders and other related technical data, performs repairs and modifications on seats. Maintains status logs on all items requiring repair. Documents and follows internal processes for receipt, repair, handling, storage, packing, preservation and delivery of repair parts. Orders, receives and stocks parts from Germany. Keeps track of all items and the status of all parts under repair and all other customer-supplied product. Completes all related documentation required by the Company, the FAA and the customer. Communicates with customers and engineers concerning the status of repairs. Handles and investigates BFE (Buyer Furnished Equipment) issues in a manner that ensures customer satisfaction while minimizing the cost to the Company. Attends customer production meetings, and assists customer maintenance operations in the removal, repair and reinstallation of RECARO seats. Conducts training for customer maintenance personnel on the various aspects of RECARO seats. Travels to Boeing to repair seats, resolve customer concerns as well as engineering discrepancies. Provides input to Engineering concerning seat component design issues, proposals and revisions. Follows-up on changes to drawings and other documentation. Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or GED equivalent required 0-2 years of repair and inspection experience in a FAA Repair Station environment. Must be able to work flexible hours as needed. Overtime and infrequent travel required on short notice. Must have a valid driver's license. Must be able to read and interpret detailed drawings and specifications. Must be able to accurately measure and make adjustments to meet specifications. Must be able to use rivet machine, air tools, hammers, clamps, wrenches and various other assembly tools. Requires a high degree of accuracy and attention to detail Must have good communication skills
    $31k-55k yearly est. 7d ago
  • IT Security Technician 26-025

    Charleston Water System 4.2company rating

    Remote support specialist job in Charleston, SC

    Description IT Security Technician (s): 1 Department: Executive Office / IT Security Applications Accepted through Sunday, February 1, 2026. Salary Range: $70,054.40 ($33.68/hr.) - $108,596.80 ($52.21/hr.) Grade: 110 Hours: 8:00am - 5:00pm (Flexible) Position Summary: An IT Security Technician is responsible for working closely with the IT Security manager to maintain the security of computer systems and other technologies in a business setting. Their duties include working with other IT Technicians to configure security for hardware and software, and troubleshoot computer security issues, responding to security questions from company associates and updating malware protection devices to prevent viruses or computer hacking. Essential Functions: IT Security Technicians strive to keep the computer security technology of their company in good working order and accessible to customers and staff. They also work closely with their team, ensuring each situation is thoroughly resolved and all components are in working order. IT Technicians have the following responsibilities: Manage security technical support cases through phone, email, or personal interaction. Assist staff with hardware security repair or replacement. Assist users in troubleshooting common computer security issues or concerns. Install and update company security software and hardware as needed. Make recommendations to improve security of computer systems. Provide documentation for security support inquiries and resolutions. Upgrade and manage security systems to ensure they are operating effectively and efficiently. Maintain up to date security inventory information for all computing devices Assist with creation and maintenance of security/process/SOI documentation. Perform forensic evaluations in cases of breach or other security issues. Assist IT Security Manager in monitoring all aspects of the company cyber security Additional Duties Perform other related duties as assigned. Minimum Requirements Physical Requirements, Activities, and Working Conditions Ability to work independently. Repetitive motions - substantial movements of the wrist, hands, and/or fingers. Ability to lift 50 pounds and push wheel cart weighing over 150 lbs. Objects greater than 50 pounds requires a two-person operation. Ability to maneuver in various complex positions under desks, etc. for equipment installations. Ability to ascend and descend stairs and easily maneuver between buildings at the plants. Ability to operate personal computer including keyboard and mouse. Ability to visually read computer monitor. Ability to convey detailed information to co-workers and customers accurately and quickly. Good oral, listening, and written communication skills. Ability to operate and maintain motor vehicles. Education and/or Experience Associate Degree in a computer related field and two (2) years' experience working with security applications in the MS enterprise environment OR five (5) years' experience working with MS products in an enterprise environment Extensive knowledge of current Microsoft Operating Systems and Microsoft 365 security applications. Extensive knowledge of current endpoint security products and how to diagnose security related issues. Working knowledge of Microsoft network environment Ability to establish and maintain good working relationships with co-workers and other divisions. Prior work record indicating dependability and conscientiousness. Licenses, Certifications, Registrations Valid South Carolina Driver's License required. Training Needs: OSHA and Departmental safety training as required. Skills Based Training Standard Operating Instruction (SOI) per department requirements ISO 14001 standards for department and company. See Department Competency and Training Matrix for this position. Potential Career Path: ELIGIBILITY FOR PROMOTION TO VARIOUS POSITIONS THROUGHOUT THE COMMISSION DEPENDS UPON INDIVIDUAL QUALIFICATIONS, AND NOTED JOB PROGRESSIONS ARE NO GUARANTEE OF CAREER PATH TO THESE OR ANY OTHER JOB(S) AT THE COMMISSION. IT Security Manager
    $32k-48k yearly est. 10d ago
  • Retirement Support Specialist

    Ascensus 4.3company rating

    Remote support specialist job in Charleston, SC

    Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. The Retirement Support Specialist position is accountable for assisting the Client Services teams through timely communication and follow-up, proactive client outreach, and tracking, reporting and documentation of various functions within the department. Section 2: Job Functions, Essential Duties and Responsibilities * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Assist clients with census updates to produce compliance tests and employer calculations * Participate in proactive call and email campaigns to inform clients on various deliverables regarding their 401k plan * Assist Client Services with the creation of necessary reporting for the FDI reports * Apply a quality control/review process to all reports produced before they are delivered to the end user * Reply to client requests for information via email, outbound call, or internal workflow * Maintain detailed workflow documentation for all functions and tracking for all reports provided * Provide timely, exceptional service, including problem solving and issue resolution with minimal inconvenience to clients * Provide effective verbal and written communications in a clear, concise, and informative manner * Make outbound calls to clients for various call campaigns and follow up on verification of client's data * Provide backup assistance for functions previously owned by Shared Services * Maintain a professional and positive approach in all internal and external communications Supervision * N/A Section 3: Experience, Skills, Knowledge Requirements * Bachelor's degree in business or related field, or equivalent work experience. * Knowledge of information systems and technology; ability to create ad hoc reports. * Microsoft Office knowledge required. * Ability to evaluate data integrity. * Strong written and verbal communication skills. * Excellent evaluation and problem resolution skills. * Detail oriented. * Ability to work unsupervised as required, but also work within and contribute to maintaining a highly cohesive team environment For virtual remote positions, we require an uninterrupted workspace during business hours and an internet work speed of 25 MBps or better. If you are unsure of your internet speed before applying, please check with your service provider. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $37k-57k yearly est. 41d ago
  • Community Specialist | Freshfields Village, Kiawah Island, SC

    Lululemon Athletica Inc.

    Remote support specialist job in Kiawah Island, SC

    State/Province/City: South Carolina City: Kiawah Island Business Unit: Store Time Type: Full-time Back Apply Share * Facebook * X * Email
    $37k-65k yearly est. 10d ago
  • Behavioral Support Specialist

    Trusted Results Therapy Group

    Remote support specialist job in Charleston, SC

    Trusted Results is committed to helping individuals with behavioral and mental health needs develop basic social and life skills to remain vibrant and successful in their home and community. Our team of caring professionals works with the client and their supporters to develop and use resources to achieve their fullest potential. We expect great outcomes, and we strive to deliver them to the community. We are seeking dedicated and compassionate professionals to provide Psychosocial Rehabilitation Services (PRS), Behavior Modification (B-MOD), and Family Support (FS) to children, adolescents, and adults. Our goal is to enhance, restore, and strengthen the skills needed for independence, stability, and healthy functioning within the home and community environments. Services Provided: Psychosocial Rehabilitation Services (PRS): Enhance and restore skills needed for independence and stability in living, learning, social, and work environments. Focus on independent living skills, personal living skills, and interpersonal skills. Provide skill-building activities in a supportive community environment. Offer person-centered, strengths-based services to improve quality of life and community integration. Behavior Modification (B-MOD): Provide in vivo redirection and modeling of appropriate behaviors. Alter patterns of inappropriate or undesirable behaviors through clinically planned techniques. Develop and strengthen new, appropriate behaviors. Focus on optimizing emotional and behavioral functioning in the natural environment. Family Support (FS): Enable families or caregivers to be engaged members of the treatment team. Equip families with coping skills and educate them to advocate effectively for the member. Model and develop skills for families to manage behavioral health and substance use disorder challenges. Provide information and skills necessary for families to be active participants in the member's treatment plan. Qualifications: Child Service Professional: Bachelor's Degree from an accredited university or college in psychology, social work, early childhood education, child development, or a related field. Mental Health Professional: Master's or doctoral degree from a program primarily psychological in nature (e.g., counseling, guidance, or social science equivalent) from an accredited university or college. One year of experience working with the population to be served. Work Environment: Services provided in community settings, including homes, schools, and other natural environments. Flexible scheduling to meet the needs of the clients and families. Skills and Abilities: Strong interpersonal and communication skills. Ability to work independently and as part of a multidisciplinary team. Empathy, patience, and a genuine desire to help improve the client's quality of life. Knowledge of therapeutic techniques. Job Types: Full-time, Part-time, Contract Pay: $16.00 - $20.00 per hour Education: Bachelor's (Required) Ability to Commute: Charleston, SC (Required) Work Location: In person
    $16-20 hourly 5d ago
  • Serialization Systems Support Engineer

    Akkodis

    Remote support specialist job in North Charleston, SC

    Akkodis is seeking a Serialization Systems Support Engineer for a Contract job with a client in North Charleston, SC. The ideal candidate must have strong experience in providing technical support for serialization systems in a regulated manufacturing environment. Rate Range: $49.24/hour to $53.03/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Serialization Systems Support Engineer job responsibilities include: * Provide day-to-day technical support for serialization systems (vision systems, printers, scanners, PLCs) in a 24/7 support environment. * Troubleshoot and resolve serialization-related issues on packaging lines. * Execute equipment qualification (IQ/OQ/PQ) for serialization components. * Collaborate with automation and IT teams for integration of MES, SCADA, and serialization systems. * Work with IT teams for system integration, database management, and network connectivity. * Ensure compliance with GMP, DSCSA, EU FMD, and other regulatory requirements. * Participate in audits and provide necessary documentation for serialization systems. * Manage incidents and changes through established governance processes. Desired Qualifications: * Strong technical knowledge of serialization systems and packaging line equipment. * Experience with MES, SCADA, and PLC integration. * Familiarity with GMP, DSCSA, EU FMD compliance requirements. * Hands-on experience with equipment qualification (IQ/OQ/PQ). * Excellent troubleshooting, documentation, and communication skills. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at *****************************. Pay Details: $49.24 to $53.03 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ****************************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $49.2-53 hourly Easy Apply 18d ago
  • IT Engineer - Level III

    K2 Staffing

    Remote support specialist job in Charleston, SC

    Summary Our client is a leading IT Solutions Company located in Charleston, SC and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $69k-94k yearly est. 60d+ ago
  • IT Engineer - Level III

    K2 Staffing, LLC

    Remote support specialist job in Charleston, SC

    Job DescriptionSummaryOur client is a leading IT Solutions Company located in Charleston, SC and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $69k-94k yearly est. 24d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Mount Pleasant, SC?

The average remote support specialist in Mount Pleasant, SC earns between $25,000 and $61,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Mount Pleasant, SC

$39,000
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