Remote support specialist jobs in Mount Prospect, IL - 762 jobs
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Technical Support Specialist
TEC Specialty Products
Remote support specialist job in Aurora, IL
We are looking for a Technical SupportSpecialist to serve as a key technical resource for our customers and external partners. In this role, you will provide expert guidance on flooring systems and flooring adhesive products and act as a primary technical contact for installers, distributors, architects, specifiers, and internal teams. You will deliver accurate, timely, and professional technical support while upholding the company's quality, safety, and brand standards.
What You'll Do
Respond to technical inquiries related to flooring adhesives, installation systems, and associated products.
Troubleshoot product and installation issues using structured problem-solving and diagnostic techniques.
Document customer interactions and manage cases within the case management system.
Resolve technical issues efficiently and escalate complex cases to Area Technical Managers, Quality, R&D, or EHS as needed.
Collect and manage customer claims, coordinating corrective actions such as replacements, credits, or refunds.
Support quality events or recalls through customer communication and established procedures.
Maintain strong technical knowledge of current and legacy products, application methods, warranties, and industry standards.
Collaborate with Sales, Quality, Manufacturing, and R&D teams to support customer satisfaction and continuous improvement.
Ensure compliance with Environmental, Health, and Safety (EHS) requirements and company policies.
Provide backup support to the Technical Support team during peak periods.
What We're Looking For
Experience in technical support, flooring, construction materials, or a related industry preferred
Strong problem-solving, communication, and documentation skills
Ability to explain technical information clearly to diverse audiences
Customer-focused mindset with attention to detail
$40k-68k yearly est. 4d ago
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M&A Analyst: Growth & Integration Specialist
Insurance Inc. 3.9
Remote support specialist job in Chicago, IL
A leading insurance brokerage is seeking a Mergers and Acquisitions Analyst to support the M&A team in evaluating and acquiring insurance brokerages. The analyst will conduct financial analyses, assist in transaction execution, and coordinate projects with cross-functional teams. Candidates should have a background in finance or accounting, with relevant M&A experience preferred. This role offers competitive pay and career advancement opportunities in a dynamic environment.
#J-18808-Ljbffr
$83k-112k yearly est. 3d ago
Operations Support Associate - New Graduates Welcome
Pasona N A, Inc. 3.8
Remote support specialist job in Itasca, IL
Salary: $28-$32/hour (Depending on Experience)
Industry: Manufacturing/Trading (Client company industry)
Required Qualifications:
Associate degree in business, operations, logistics, or related field.
Minimum 2 years of experience in an operations or customer solutions environment.
Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems.
Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs.
Ability to sit for extended periods, use office equipment, and occasionally lift 10-15 lbs.
Local travel may be required; infrequent overnight travel possible.
Responsibilities:
Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs.
Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes.
Collect and organize inbound/outbound warehouse documentation and upload into DocuWare.
Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations.
Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports.
Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively.
Escalate issues when needed and ensure all stakeholders remain informed.
Promote a positive workplace environment and adhere to all company rules and policies.
This job description is a summary and may not list all duties and responsibilities.
$28-32 hourly 2d ago
Logistics Claims Support Lead
Connect Search, LLC 4.1
Remote support specialist job in Wood Dale, IL
Our client is a growing logistics and transportation services firm providing end-to-end supply chain solutions across domestic and international markets. The organization is known for operational excellence, customer responsiveness, and a strong focus on risk management and claims resolution.
The Lead - Logistics, Claims & Subrogation Support is responsible for overseeing the end-to-end claims lifecycle related to cargo loss, damage, delays, and liability exposures. This individual will act as the primary point of contact for internal operations, customers, carriers, insurers, and legal partners, while also providing leadership, process improvement, and oversight to ensure timely recovery through subrogation and dispute resolution.
This role requires a strong understanding of logistics operations, transportation law, insurance claims, and subrogation practices, with the ability to lead complex cases and support continuous improvement initiatives.
Claims & Subrogation Leadership
Lead the intake, investigation, documentation, and resolution of cargo, freight, and liability claims
Manage subrogation efforts against carriers, third parties, and insurers to maximize recovery
Evaluate claim validity, exposure, and settlement strategy in alignment with contracts and regulatory requirements
Serve as escalation point for complex, high-value, or disputed claims
Partner closely with operations, customer service, legal, and risk management teams
Coordinate with insurance carriers, adjusters, brokers, and external counsel
Communicate claim status, trends, and outcomes to internal stakeholders and customers
Ensure compliance with transportation regulations (e.g., Carmack Amendment, international shipping conventions, carrier contracts)
Maintain accurate documentation and case management records
Identify recurring issues and recommend process improvements to reduce future claims
Support audits, reporting, and risk mitigation initiatives
Provide guidance, training, and informal leadership to claims and logistics support staff
Develop best practices, standard operating procedures, and escalation frameworks
Assist management with performance metrics, KPIs, and claims trend analysis
Qualifications
Required
Minimum 3+ years of experience in logistics, transportation claims, insurance claims, or subrogation
Strong working knowledge of freight claims, cargo loss/damage, and liability recovery
Experience working with carriers, insurers, and third-party adjusters
Ability to interpret contracts, bills of lading, and transportation regulations
Strong analytical, organizational, and negotiation skills
Preferred
Experience in a 3PL, freight forwarder, carrier, or logistics service provider
Familiarity with domestic and/or international shipping regulations
Prior experience leading or mentoring junior staff
Bachelor's degree in Business, Supply Chain, Risk Management, or related field
$29k-49k yearly est. 3d ago
Information Technology Support Associate
Berkot's Super Foods 4.0
Remote support specialist job in Joliet, IL
Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager.
Responsibilities
Provide Level 1 support for store and office users via phone, ticketing system, email, or in person.
Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking.
Resolve routine software, hardware, and connectivity issues or escalate when necessary.
Assist with installing, configuring, and updating hardware and software across store locations.
Help maintain back-office systems, time clocks, scanners, and communications tools.
Support the rollout of new equipment, system upgrades, and store technology initiatives.
Ensure devices and systems are maintained according to company standards.
Collaborate with the IT team to improve processes and reduce recurring issues.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred.
2+ years of technical support experience required.
Retail or grocery industry experience is highly preferred, especially with POS or store operations systems.
Basic understanding of computer hardware, networking fundamentals, and mobile devices.
Strong troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work independently in a fast-paced environment.
Willingness to learn new systems and technologies.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
$31k-40k yearly est. 1d ago
Lead Physician Support I Heart and Vascular Clinic
Adventhealth 4.7
Remote support specialist job in Hinsdale, IL
**Our promise to you:**
Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
908 N ELM ST
**City:**
HINSDALE
**State:**
Illinois
**Postal Code:**
60521
**Job Description:**
**Primary Address: 908 N Elm St Ste 404 Hinsdale IL 60526 (limited travel to other clinics as needed) **
**Schedule: Mon-Thurs 830-5pm Fri 8am-430pm**
+ Reconciles daily payments and adjustments against sign-in sheets, encounter forms, and the system, correcting discrepancies before daily close.
+ Prepares and processes daily bank deposits.
+ Utilizes knowledge of ICD-9 and CPT-4 coding applications for accurate billing.
+ Coordinates copying and printing tasks for the department.
+ Maintains logs for equipment and service needs.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required), Technical/Vocational School
**Pay Range:**
$17.47 - $27.94
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Experience
**Organization:** UChicago Medicine AdventHealth Medical Group
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150660318
$17.5-27.9 hourly 2d ago
Client Team Support Associate
Andersen Tax 4.4
Remote support specialist job in Chicago, IL
Application Notice
We encourage you to apply thoughtfully by selecting one position that best matches your qualifications and interests. You may submit up to two active applications at a time. Please consider your location choice carefully-we recommend applying where you envision building your future.
The Firm
Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen!
At Andersen, we don't just offer a career; we provide a thrilling expedition into the world of Tax, Valuation, and Business Advisory. We stand as a trailblazing force with the most extensive global presence among professional services organizations. You'll embark on a journey that transcends the ordinary, working with extraordinary clients spanning every industry, regardless of their size, because at Andersen, we are free from independence-related constraints that may hinder other firms.
But that's not all; we're more than just a company; we're a community that thrives on diversity, inclusivity, and collaboration. Our focus is on your development helping you flourish as leaders, colleagues and trusted advisors. We equip you with world-class education, immersive experiences, and invaluable mentorship to support your rise to the top.
We believe in your potential and invest in it to build a legacy that extends beyond your wildest dreams. Bring your ambition, your entrepreneurial spirit, and your burning desire to be the best. Your future mirrors the limitless possibilities of our future. Join us at Andersen, and together, let's write the story of your success!
The Role
Client Team Support Associates are a critical member of the client engagement team. They work on a variety of assignments to provide comprehensive administrative support for the full lifecycle of client engagements and must be able to prioritize various projects in a fast-paced environment as well as provide support to Managing Directors (MDs) and client engagement team members.
Responsibilities include:
Provide general administrative support. Perform special projects and other administrative duties as assigned
Assist with meeting coordination, planning, and preparation (i.e., presentations for team members)
Process expense reports, ensuring accuracy, compliance with company policies, and timely reimbursement
Receive and process incoming processing requests
Manage MD calendars, schedule meetings across multiple time zones, and coordinate travel arrangements
Support client events, meetings, and presentations, including logistics and material preparation
Coordinate and collaborate with internal departments (Finance, Risk/Compliance, Asset Management)
Prepare, proofread and edit Job Arrangement Letters (JALs) in accordance with firm standards
Process and track engagement letters via e-signature platforms such as Docusign and tracker
Administer and maintain Client Acceptance Portal (CAP) entries for new and continuing client engagements, ensuring submissions are complete, accurate, and adhere to Andersen's compliance standards
Generate and distribute reports, as needed, for the client engagement teams
Create and track business development reports and activities for MDs
Provide front desk and reception coverage as needed, including greeting visitors, answering and directing calls, managing incoming mail, and supporting general administrative tasks
Assist with cleanup and organization following busy season lunches, events, and other office gatherings to ensure a tidy and professional workspace.
Compensation and Benefits
Our firm offers a competitive base salary and comprehensive benefits package designed to support the well-being, growth, and long-term success of our people. We are committed to recognizing individual contributions and providing resources that enable our employees to thrive both personally and professionally.
Salary Range: For individuals hired to work in Chicago, Ill, the expected base salary range for this role is $65,000 to $82,000. Actual compensation will be determined based on the candidate's qualifications, experience, and skill set.
Benefits: Employees (and their families) are eligible for medical, dental, vision, and basic life insurance coverage. Employees may enroll in the firm's 401(k) plan upon hire. We offer 160 hours of paid time off annually, along with twelve paid holidays each calendar year. For a full listing of benefit offerings, please visit *********************************
The Requirements
Bachelor's degree preferred
3+ years of experience providing high-level administrative support in a professional services environment
Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
Strong written and verbal communication skills
Excellent organizational, multitasking, and time management skills
Ability to handle sensitive financial and client data with discretion and confidentiality
Professional demeanor and ability to interact with and gain the respect of all team members
Ability to thrive in a deadline-driven environment and handle multiple projects/tasks with attention to detail
Demonstrate a team-oriented mindset by actively collaborating with the CTS team to support shared goals and maintain a positive, cooperative work environment
Must be flexible, dependable, and willing to go the extra mile
Available to work evenings and extended hours as needed, as well as make post office runs, particularly during busy seasons
Applicants must be currently authorized to work in the United States on a full-time basis upon hire. Andersen will not consider candidates for this position who require sponsorship for employment visa status now or in the future (e.g., H-1B status).
Andersen Tax is an equal opportunity employer committed to fostering an inclusive workplace. We evaluate all applicants and employees without regard to race, color, religion, national origin, ancestry, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. All qualified applicants, including those with criminal histories, will be considered in a manner consistent with applicable law. We provide reasonable accommodations to qualified individuals with disabilities as required by law.
ANDERSEN TAX LLC NOTICE FOR JOB APPLICANTS
$26k-33k yearly est. 7d ago
Litigation Specialist
First Chicago Insurance Company 4.3
Remote support specialist job in Chicago, IL
Are you an experienced Litigation Specialist with experience in Auto Claims looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?
If you answered YES to the above, it's time to talk to First Chicago Insurance Company! We offer:
First Year Hiring Bonus for direct applicants
Competitive Salaries
Excellent benefits
Growth opportunities!
Apply only if you consider yourself a career professional who loves to work, because we work hard here!
We are seeking an experienced Litigation Claims Specialist!
The Litigation Specialist will be responsible for handling litigated and/or complex injury claims stemming from Personal Auto and Commercial Auto Liability policies.
DUTIES & RESPONSIBILITIES:
Handle litigation claims in accordance with established office procedures
Determine coverage and draft any applicable reservations of rights letters
Conduct prompt investigations by securing statements from the involved parties/witnesses and obtaining all necessary documents, including but not limited to, police reports, medical specials, photographs, and/or appraisals
Litigation Management including strategizing with defense counsel and experts on defense cases, as well as declaratory judgment actions
Maintain an appropriate diary on all open files
Conduct business with vendors in a manner which maintains a reasonable expense factor and upholds the company's reputation for quality service
Ability to research and interpret case law, statute, and coverage forms in order to properly adjust and conclude claims
Evaluates and determine potential use of experts and/or field investigators
Maintain claim files and document all claim activity in accordance with applicable regulations and company policies.
Prepare and present claim evaluations to secure appropriate settlement authority
Establish and maintain proper indemnity and expense reserves
Conduct onsite review of defense counsel as required by management
Adhere to the rules and regulations of the Department of Insurance specific to the loss state
Additional duties as deemed necessary by direct supervisor / management
QUALIFICATIONS REQUIRED:
7-10 years of applicable auto claims handling experience
JD a plus but not required.
Prior non-standard auto claims experience a plus!
Knowledge of legal and medical terminology
Excellent negotiation, communication, organizational and interpersonal skills
Ability to pass written examinations where required by state statutes to become a licensed claim adjuster
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:
Competitive Salaries
Commitment to your Training & Development
Medical and Dental and Vision
Short Term Disability/Long Term Disability
Life Insurance
Flexible Spending Account
Telemedicine Benefit
401k with a generous company match
Paid Time Off and Paid Holidays
Tuition Reimbursement
Wellness Program
Fun company sponsored events
And so much more!
Estimated Compensation Range: $70,400/year-$118,750/year*
*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. In addition, starting salary may vary by position depending on whether the position is in-office, hybrid or remote.
$37k-59k yearly est. 3d ago
Application Support Specialist 3
Northwestern University 4.6
Remote support specialist job in Evanston, IL
Department: IT Technology Support Svcs Salary/Grade: NEX/16 Target hiring range for this position will be between $29.22 to 34.73 per hour. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data
Job Summary:
Diagnoses and resolves complex technical issues for students, faculty, researchers, alumni, and staff related to Northwestern's enterprise applications and services. Resolves complex identity and access management issues. Troubleshoots and resolves technical issues with financial, HR, student, and collaboration services. Provisions resources and access to central services based on complex approval criteria and workflows. Provides an advanced level of support during major changes to or rollout of enterprise applications and services. Reviews and recommends support processes and internal support documentation. May lead medium-sized projects.
Specific Responsibilities:
Strategic Planning
* Identifies support issue trends to recommend application and service configuration changes.
* Recommends changes to services and applications to increase efficiency and effectiveness of teams and applications.
* Coordinates continuous service improvement projects within the local IT team
Administration
* Documents activities, events and materials used in troubleshooting and support activities, and problem resolutions.
* Tests and develops knowledge base articles
* Tests and provides feedback on recommended technical support practices for new applications and services and/or major changes to existing applications and services
* Attends trainings and meetings regarding updates and/or enhancements to applications and software
Performance
* Provides troubleshooting/triage assistance to end users in a courteous and professional manner for in-person, phone, and email requests.
* Recommends solutions to advanced level problems, questions, and inquiries encountered by clients according to established practices.
* Identifies and escalates complex issues along existing escalation pathways as appropriate.
Supervises
* Assists with on-boarding of junior staff.
* Participating in team issue triage resulting in task assignment
Miscellaneous
Performs other duties as assigned.
Minimum Qualifications:
* Successful completion of a full 2-year course of study in an accredited college or university leading to an associate's or higher degree; OR appropriate combination of education and experience.
* 3-5 years' experience in consulting, training, technical support, or user service, in an information technology environment or other relevant experience required.
* Work history demonstrating increasing levels of responsibility and leadership.
Infrastructure
* identity management/provisioning
Analytical
* critical thinking
* judgment
* Troubleshooting
Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more.
Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more.
Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more.
Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.
#LI-GS1
$29.2-34.7 hourly 21d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in DeKalb, IL
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$40k-67k yearly est. 8d ago
Application Support Specialist
Collabera 4.5
Remote support specialist job in Itasca, IL
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
• Collabera listed in GS 100 - recognized for excellence and maturity
• Collabera named among the Top 500 Diversity Owned Businesses
• Collabera listed in GS 100 & ranked among top 10 service providers
• Collabera was ranked:
• 32 in the Top 100 Large Businesses in the U.S
• 18 in Top 500 Diversity Owned Businesses in the U.S
• 3 in the Top 100 Diversity Owned Businesses in New Jersey
• 3 in the Top 100 Privately-held Businesses in New Jersey
• 66th on FinTech 100
• 35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Accertify, a wholly owned subsidiary of American Express, is a leader in providing software, tools and strategies for preventing online fraud and mitigating enterprise-wide risks.
• Accertify is looking for an Application SupportSpecialist to join our team to assist our customers and manage their exposure to online credit card fraud.
• Accertify provides eCommerce merchants with the industry's first end-to-end platform for combating fraud.
• Our application, called Interceptas, is built on a workbench platform that integrates all the features, tools and services a merchant needs to effectively and efficiently combat online credit card fraud.
Responsibilities:
• SupportSpecialists are responsible for technical support of current clients as well as the successful deployment of the various components of Accertify's Interceptas fraud prevention platform.
• Provide technical support for clients such as troubleshooting client issues connecting to our systems.
• Monitor for system alerts. Contact clients when interruptions in their data feed are impacted.
• Develop and deploy fraud transaction screening rules and methodologies
• Configure Fraud Analyst user interface to Customer specifications
• Support existing and new clients regarding Interceptas system usage
• Develop additional tactics and other procedures to diminish Customers' risk
• Work closely with Customers to identify new features and functionality for Interceptas
• Work closely with Accertify Subject Matter Experts to evaluate and identify emerging technologies / fraud trends and adapt new approaches and features as needed
• Develop strong relationship with Customers to deliver exceptional service and ensure that expectations are exceeded
• Act as a liaison between new and existing Customers and internal departments including Support, Operations, and Development teams.
• Manage and perform project implementation tasks such implementing new processes.
• Examples include implementing a new line of business, implementing third party API services and product enhancements.
• Job may require minimal travel
• Schedule: Monday, Tuesday, Wednesday, Saturday, Sunday 2 pm - 11pm CDT. Saturday and Sunday will be work from home, the weekdays will be in the office.
Qualifications
Qualifications:
• This is a high visibility role and requires excellent communication skills as well as a dynamic and energetic approach to problem solving in order to further a best in class customer experience.
Specific qualifications include:
• Bachelor's Degree and/or 3+ years experience of application support experience required, preferably supporting software as a service (SaaS)
• Prior experience working directly with customers
• Experience troubleshooting an application
• Technical Skills around data manipulation
• Knowledge of SQL or XML is a plus
• Excellent written and verbal communication skills
• Experience with online credit card fraud prevention a plus.
Additional Information
HM is available to interview ASAP. If you are interested with the Opportunity please reach me ************
$78k-111k yearly est. 1d ago
Team Support Technician - Entry Level
Alsip Minimill, LLC
Remote support specialist job in Alsip, IL
Job Description
Alsip MiniMill was formed in 2015 when Corrugated Supplies Company purchased the idle lightweight coated paper mill in Alsip, Illinois. MiniMill Technologies, Inc. took the lead on the engineering, procurement, and construction in order to convert and restart the facility to produce 100% recycled Corrugating Medium. In addition to its profound impact on the local economy, Alsip MiniMill consumes over 250,000 tons per year of old corrugated containers and clippings, helping to keep these resources out of our landfills. With 9 locations across the United States, Corrugated Supplies Company is home to the most advanced fleet of corrugators.
As an AMM employee you are eligible for:
Competitive hourly rate starting at $28.02/hour.
Benefits:
COMPANY PAID:
Vacation time
Medical and Dental
Vision Reimbursement
Life / ADD, STD/LTD Insurance
401K Profit Sharing with employer match
Flexible Spending Account
Employee Assistance Program (EAP)
Tuition Reimbursement for eligible employees and dependent children
Job Overview
We are searching for Entry Level Team Support Technicians ($28.02/hour) seeking a career as a talented Professional Paper Developer. Ideal candidates will be goal-oriented & results-driven with the ambition to learn and grow within our organization. We are seeking candidates that are curious about how and why things work - but then become a natural troubleshooter when things don't work. The ideal Team Support Technician will have the ability to identify opportunities for continuous improvement with respect to Safety/Housekeeping, Quality, Cost, Production, and the overall team. In addition, ideal candidates must be excellent team players, take initiative to pitch in to help, listen to others, posses exceptional communication skills, and have the ability to handle conflict well. High tolerance for industrial environment (hot/cold temperatures; water and paper stock; noise; dust) is a must, in addition to the ability to perform well on a 12-hour rotating DuPont shift.
Starting Wage: $28.02/hour
Union Environment
Ability to work 12 hour rotating shift (DuPont 12)
AMM is 100% NON-SMOKING facility
Primary Responsibilities:
Work safely at all times. Wear personal protective equipment appropriate to mill environment (safety glasses; ear protection; leather, ankle high, steel/composite toe shoes; gloves, hard hat, face shield, sleeves, high-vis vest, etc., as necessary). Comply with all safety policies and procedures and maintain high standards for personal, team, and Mill Safety
Maintain clean and organized work areas and equipment. Perform housekeeping (wiping down surfaces; sweeping; hosing down; removing trash, debris, and clutter) to keep area and mill clean and safe
Identify, report, and correct safety hazards, unsafe practices, with the support of leadership / Safety Committee as necessary
Ensure product Quality, Cost, and Production goals are met. Participate in training as assigned
Conduct thorough shift relief, including updating all required reports and communication to incoming relief
Participate in daily Focus Five meetings and periodic Home Station Group meetings to ensure Safety/Housekeeping, Quality, Cost, and Production goals are met. May participate in Safety Committee or other AMM meetings as requested
Respond to emergent needs on machine floor or other areas of the mill, to assist with sheet breaks, stock spills, and other issues, including troubleshooting and cleanup, to minimize safety hazards, loss of quality, production, and downtime
Support shutdowns and other regular mill maintenance
This is a non-exhaustive list. Other duties and responsibilities as assigned.
Minimum Required Education/Experience/Qualifications:
High School Diploma/GED
Valid State Driver's license
Pass all required Operator Qualifications/Certifications
Ability and willingness to work 12-hour rotating shift (DuPont 12)
Heavy Industrial Experience
Must be able to read, write, fluently speak and understand the English language or language native to geographical location
Preferred Qualifications:
Associates Degree in technical area
Prior successful experience in manufacturing environment
Fork truck certification
Recycled paper mill experience; brown paper experience
Exercise common courtesy and common sense at all times
Mutual respect and assistance
Conflict ability resolution
Encouragement with all team members
Willingness to learn/interest in pursuing continuous education
Physical Demands:
On ongoing basis throughout 12-hour shift: operating powered industrial truck for majority of 12-hour shift, including frequent stepping up into/down from cab; walking; climbing stairs/ladders; catwalks; sitting; using standard office equipment (phone; computer screen, keyboard, and mouse); using two-way radio; ability to hear/see and respond to alerts and alarms; 20/20 corrected vision. High tolerance for industrial environment (hot/cold temperatures; water and paper stock; noise; dust); able to perform well on rotating shift. Ability to lift and carry minimum 45 pounds on occasional basis. Use hand tools, perform rigging, and handle shop brooms and materiel, including overhead work as required. Handle/control fire and water hoses with up to 100 pounds of pressure. Able to sustain periods of intense activity/effort.
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work space is not climate controlled and can reach both hot and cold extremes (30 degrees - 110 degrees Fahrenheit)
Frequent exposure to wet and/or humid conditions
Occasionally exposed to high, precarious places; fumes or airborne particles; and vibration
Exposure to a consistently loud work environment
Work schedule:
This position works on the DuPont 12 rotating shift: on a 28-day cycle, the incumbent will work 14 shifts, 7 day shifts and 7 nights shifts. The shifts are allocated as follows: 4 nights, 3 days off; 3 days, 1 day off; 3 nights, 3 days off; 4 days, 7 days off. Two weekends of every four are off. The mill operates 24/7/365, and holidays are worked per the shift rotation. Additional time may be required to fill in open positions, pre shift planning, scheduled maintenance outages, and organizational and training meetings.
Legal Disclaimer:
If you are selected for a position in the United States, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test and alcohol screening medical examination.
This job opportunity describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job.
$28 hourly 13d ago
Information Technology
Level 10 4.1
Remote support specialist job in Hoffman Estates, IL
In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch!
Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments.
Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration.
Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst.
Responsibilities:
Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability.
Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs.
Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access.
Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures.
IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency.
Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
$25k-33k yearly est. 60d+ ago
Parks & Athletic Fields Specialist Level II
Lemont Park District
Remote support specialist job in Lemont, IL
The Parks & Athletic Fields Specialist (Level II) is responsible for undertaking and completing routine and special projects for athletic fields and areas related to athletic fields. In addition, the lead person for organization of maintenance needs in respect to athletic special events such as tournaments. Work is of a special nature that requires in-depth knowledge of athletic fields and ground maintenance. The Parks & Athletic Field Specialist will determine and schedule all tasks required to keep the athletic fields in peak condition. This employee will be responsible for general park staff maintenance duties during downtimes from athletic field maintenance.
Essential Job Functions and Responsibilities:
Responsible for maintenance and preparation of all athletic fields. Performs specialized work on baseball, softball, and soccer fields. Maintains fields in a high-quality manner.
Schedules maintenance on all athletic fields and leads staff to ensure schedules are met.
Prepares athletic fields for play including striping, dragging, and leveling fields. Will lay sod, repair worn out turf, spread seed, apply fertilizer, top dress, and control weeds. Will properly level and maintain pitcher mounds and batter boxes.
Maintains and conducts safety inspections of dug outs, player benches, fences, spectator bleachers, backstops, goal posts, basketball and tennis courts and other related site amenities.
Inspects athletic fields and keeps documentation of all inspections.
Responsible for managing the safety and cleanliness of property and equipment, including wear, damage, and vandalism, removal of trash, etc.
Assist in managing and maintaining park property through mowing, maintenance, and installation of landscaping, including planting and any necessary upkeep.
Establish and maintain turf through scheduled seeding, fertilizing, weed control, sod laying aeration and irrigation requirements.
Repair layout, striping and maintaining athletic fields, including any repairs or replacement of recreational items.
Responsible for the operation and preventive maintenance of equipment such as checking fuel levels, cleaning and inspections, greasing, etc.
Ability to drive district equipment, vehicles and trailers including but not limited to; zero turn mowers, string trimmers, leaf blowers, trucks, buses, vans, motorized utility vehicles, ballfield groomers, etc.
Assist in the removal of snow from parking lots, sidewalks and throughout the district as needed.
Arrange facilities for recreation programs and special events as needed. Therefore, may need to work some weekends, evenings and/or special events when required.
Observe and follow all District policies and regulations as the safety of staff and participants is of utmost importance and a continuing responsibility of all employees.
Attend professional conferences and workshops as they pertain to the Lemont Park District, within budget parameters and with Executive Director approval.
Perform other duties as assigned.
Job Qualifications:
Applicants must be at least 21 years of age due to equipment operation, driving requirements, and insurance guidelines.
High School Graduate or Equivalent.
Associate degree in Turf Management, Horticulture, Urban Forestry, or related field preferred.
Minimum of three years of experience in a related field or an equivalent combination of education, experience, and training.
Obtain Illinois Pesticide Applicator's license in turf, ornamentals and right of way within 6 months of hire.
Valid Illinois Driver's License.
Microsoft Word and Excel skills required.
Bilingual (Spansish/English) Preferred.
CPR/AED/First Aid certification within 90 days of hire.
Capable of lifting or moving up to 50 lbs.
Work Environment:
Must have the ability to follow directions and work well with fellow team members. Reads and understands safety rules and regulations of the Park District Manuals. Employee may be required to work both inside and outside during various environmental conditions, such as, but not limited to, rain and mud, extremely hot and cold temperatures, exposure to dust, fumes, dirt, noise, insect bites and exposure to hazardous chemicals. The noise level in the work environment is usually moderate but may be exposed to noise distractions from employees or equipment operations in adjacent work areas. Employee must have physical agility to maintain mobility from site to site and be able to perform heavy manual tasks.
Benefits Offered: In exchange for your time and talent, we offer a generous benefit package.
Medical & Prescription Coverage
Dental & Vision Coverage
Life Insurance (basic & voluntary)
PATH Wellness Program
EAP Employee Assistance Program
Pension Defined Benefit Plan (IMRF)
457 Defined Contribution Plan
Vacation and Sick Time
Paid Holidays (as defined in our Policy Manual)
Tuition Reimbursement
Facility Discounts & Usage Benefits
$36k-62k yearly est. 6d ago
Leadless Pacemaker Field Procedural Specialist - California
Biotronik
Remote support specialist job in Oswego, IL
BIOTRONIK is one of the leading manufacturers of cardio- and endovascular implants and catheters for cardiac rhythm management, electrophysiology and vascular intervention. As a globally active company headquartered in Berlin, Germany, we develop, produce and distribute high-quality medical products based on the latest technology and research. Our success is based on the competence and results-oriented cooperation of our employees.
The Leadless Pacemaker Field Procedural Specialist (FPS) is responsible for providing technical, clinical, and educational expertise to ensure safe product use while supporting implants and ongoing follow-up visits during the Global Pivotal Study (GPS) of BIOTRONIK's Leadless Pacemaker. The FPS will report to the Manager, Field Procedural Specialist Group within the Clinical Studies Department, interacting with the Leadless Pacemaker Global Training Manager during the Global Pivotal Study and through commercialization.
Your Responsibilities
Training
Provide clinical expertise at the BIOTRONIK training labs, including hands on implant procedure training with several physicians at a time in a simulated EP lab setting.
Assist in onsite education and technical training activities with physicians and hospital support staff.
Educate implanting teams on proper indications for use of the Leadless Pacemaker procedures.
Provide support on questions regarding device follow up and programming.
Facilitate onsite training in-service with staff on procedure simulators, including simulated procedures and procedural troubleshooting.
Support local field representative training to support the study, if applicable.
Clinical Study Site Support
Responsible for implant and follow-up visit procedure support in compliance with the instructions for use and trial protocol.
Carry product and work with clinical studies team to manage site inventory to ensure adequate product at clinical study site.
Collaborate and partner with the local Field Clinical Studies Engineering team responsible for protocol execution.
Assist clinical studies team in data collection during implant and follow-up visits to support protocol requirements.
Responsible for scheduling individual travel arrangements to ensure study site implant and follow-up coverage, with potential for site coverage for emergent checks or at times in other areas of the country.
Maintain hospital eligibility/access with various vendor credentialing services.
Communication
Maintains a high level of communication with study sites and customers, Manager, FPS Group, and the GPS study team, including the Field Clinical Studies Engineering group, throughout the Global Pivotal Study.
FPS and FCSE are expected at implant/ follow-up with FPS focus on implant procedure support and programming and FCSE focus on study protocol requirements
Professional written and verbal communication skills.
Provide updates to management to help improve the technology for next generation designs.
Working with the program coordinator to ensure coverage.
Submit accurate and timely expense reports.
Your Profile
Bachelor's degree in engineering, biological sciences, or a related field, OR equivalent or related experience in cardiology or clinical research.
3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable product.
Prior experience with Cardiac Rhythm Management required, with a strong preference of prior leadless pacemaker experience.
Preference for CCDS certification.
Travel Requirements
75% overnight travel may be required.
Physical Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to be independently mobile.
The employee is also required to interact with a computer for extended periods of time, and communicate with co-workers.
Must be able to work a minimum of 40 hours / week.
Must be able to travel
Are you interested? Please apply online through our application management system! We are looking forward to welcoming you.
Location: California | Working hours: Full-time | Type of contract: Undefined
Apply now under: *************************
Job ID: 61730 | USA | BIOTRONIK Inc.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law. Please note that applications sent by post will only be returned if a sufficiently stamped self-addressed envelope is included.
$36k-62k yearly est. 60d+ ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Aurora, IL
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$40k-68k yearly est. 8d ago
Application Support Specialist
Collabera 4.5
Remote support specialist job in Itasca, IL
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
• Collabera listed in GS 100 - recognized for excellence and maturity
• Collabera named among the Top 500 Diversity Owned Businesses
• Collabera listed in GS 100 & ranked among top 10 service providers
• Collabera was ranked:
• 32 in the Top 100 Large Businesses in the U.S
• 18 in Top 500 Diversity Owned Businesses in the U.S
• 3 in the Top 100 Diversity Owned Businesses in New Jersey
• 3 in the Top 100 Privately-held Businesses in New Jersey
• 66th on FinTech 100
• 35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Accertify, a wholly owned subsidiary of American Express, is a leader in providing software, tools and strategies for preventing online fraud and mitigating enterprise-wide risks.
• Accertify is looking for an Application SupportSpecialist to join our team to assist our customers and manage their exposure to online credit card fraud.
• Accertify provides eCommerce merchants with the industry's first end-to-end platform for combating fraud.
• Our application, called Interceptas, is built on a workbench platform that integrates all the features, tools and services a merchant needs to effectively and efficiently combat online credit card fraud.
Responsibilities:
• SupportSpecialists are responsible for technical support of current clients as well as the successful deployment of the various components of Accertify's Interceptas fraud prevention platform.
• Provide technical support for clients such as troubleshooting client issues connecting to our systems.
• Monitor for system alerts. Contact clients when interruptions in their data feed are impacted.
• Develop and deploy fraud transaction screening rules and methodologies
• Configure Fraud Analyst user interface to Customer specifications
• Support existing and new clients regarding Interceptas system usage
• Develop additional tactics and other procedures to diminish Customers' risk
• Work closely with Customers to identify new features and functionality for Interceptas
• Work closely with Accertify Subject Matter Experts to evaluate and identify emerging technologies / fraud trends and adapt new approaches and features as needed
• Develop strong relationship with Customers to deliver exceptional service and ensure that expectations are exceeded
• Act as a liaison between new and existing Customers and internal departments including Support, Operations, and Development teams.
• Manage and perform project implementation tasks such implementing new processes.
• Examples include implementing a new line of business, implementing third party API services and product enhancements.
• Job may require minimal travel
• Schedule: Monday, Tuesday, Wednesday, Saturday, Sunday 2 pm - 11pm CDT. Saturday and Sunday will be work from home, the weekdays will be in the office.
Qualifications
Qualifications:
• This is a high visibility role and requires excellent communication skills as well as a dynamic and energetic approach to problem solving in order to further a best in class customer experience.
Specific qualifications include:
• Bachelor's Degree and/or 3+ years experience of application support experience required, preferably supporting software as a service (SaaS)
• Prior experience working directly with customers
• Experience troubleshooting an application
• Technical Skills around data manipulation
• Knowledge of SQL or XML is a plus
• Excellent written and verbal communication skills
• Experience with online credit card fraud prevention a plus.
Additional Information
HM is available to interview ASAP. If you are interested with the Opportunity please reach me ************
$78k-111k yearly est. 60d+ ago
Information Technology
Level 10, LLC 4.1
Remote support specialist job in Hoffman Estates, IL
Job DescriptionDescription:
In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch!
Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments.
Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration.
Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst.
Responsibilities:
Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability.
Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs.
Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access.
Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures.
IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency.
Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
Requirements:
$25k-33k yearly est. 4d ago
Leadless Pacemaker Field Procedural Specialist - Northeast
Biotronik
Remote support specialist job in Oswego, IL
BIOTRONIK is one of the leading manufacturers of cardio- and endovascular implants and catheters for cardiac rhythm management, electrophysiology and vascular intervention. As a globally active company headquartered in Berlin, Germany, we develop, produce and distribute high-quality medical products based on the latest technology and research. Our success is based on the competence and results-oriented cooperation of our employees.
The Leadless Pacemaker Field Procedural Specialist (FPS) is responsible for providing technical, clinical, and educational expertise to ensure safe product use while supporting implants and ongoing follow-up visits during the Global Pivotal Study (GPS) of BIOTRONIK's Leadless Pacemaker. The FPS will report to the Manager, Field Procedural Specialist Group within the Clinical Studies Department, interacting with the Leadless Pacemaker Global Training Manager during the Global Pivotal Study and through commercialization.
Your Responsibilities
Training
Provide clinical expertise at the BIOTRONIK training labs, including hands on implant procedure training with several physicians at a time in a simulated EP lab setting.
Assist in onsite education and technical training activities with physicians and hospital support staff.
Educate implanting teams on proper indications for use of the Leadless Pacemaker procedures.
Provide support on questions regarding device follow up and programming.
Facilitate onsite training in-service with staff on procedure simulators, including simulated procedures and procedural troubleshooting.
Support local field representative training to support the study, if applicable.
Clinical Study Site Support
Responsible for implant and follow-up visit procedure support in compliance with the instructions for use and trial protocol.
Carry product and work with clinical studies team to manage site inventory to ensure adequate product at clinical study site.
Collaborate and partner with the local Field Clinical Studies Engineering team responsible for protocol execution.
Assist clinical studies team in data collection during implant and follow-up visits to support protocol requirements.
Responsible for scheduling individual travel arrangements to ensure study site implant and follow-up coverage, with potential for site coverage for emergent checks or at times in other areas of the country.
Maintain hospital eligibility/access with various vendor credentialing services.
Communication
Maintains a high level of communication with study sites and customers, Manager, FPS Group, and the GPS study team, including the Field Clinical Studies Engineering group, throughout the Global Pivotal Study.
FPS and FCSE are expected at implant/ follow-up with FPS focus on implant procedure support and programming and FCSE focus on study protocol requirements
Professional written and verbal communication skills.
Provide updates to management to help improve the technology for next generation designs.
Working with the program coordinator to ensure coverage.
Submit accurate and timely expense reports.
Your Profile
Bachelor's degree in engineering, biological sciences, or a related field, OR equivalent or related experience in cardiology or clinical research.
3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable product.
Prior experience with Cardiac Rhythm Management required, with a strong preference of prior leadless pacemaker experience.
Preference for CCDS certification.
Travel Requirements
75% overnight travel may be required.
Physical Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to be independently mobile.
The employee is also required to interact with a computer for extended periods of time, and communicate with co-workers.
Must be able to work a minimum of 40 hours / week.
Must be able to travel
Are you interested? Please apply online through our application management system! We are looking forward to welcoming you.
Location: Northeast | Working hours: Full-time | Type of contract: Undefined
Apply now under: *************************
Job ID: 61127 | USA | BIOTRONIK Inc.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law. Please note that applications sent by post will only be returned if a sufficiently stamped self-addressed envelope is included.
$36k-62k yearly est. 60d+ ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Waukegan, IL
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
How much does a remote support specialist earn in Mount Prospect, IL?
The average remote support specialist in Mount Prospect, IL earns between $30,000 and $69,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Mount Prospect, IL