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  • Cloud infrastructure Support Analyst

    Net2Source (N2S

    Remote support specialist job in Indianapolis, IN

    Job Title: System Support Analyst Duration: 12+ Months Contract Pay Range: $35- $43/hr on W2 (Max) As a System Support Analyst within the Magnol.Ai team, you will be responsible for ensuring the reliable, compliant, and effective operation of digital health software and data systems. This role blends service management discipline with hands-on technical support and requires a proactive individual who can troubleshoot cloud-based systems, own service issues end-to-end, and coordinate across multiple internal and external teams. You will support operational readiness across development, test, QA, and production environments while maintaining compliance with regulatory and quality standards. This role requires strong technical aptitude, attention to detail, and effective collaboration with software engineers, cloud providers, security teams, and enterprise service organizations. Key Responsibilities • Provide Tier 1 technical support for Magnol.Ai applications and supporting cloud infrastructure, including initial triage, investigation, and resolution • Own service issues end-to-end, coordinating with Tier 3 AWS Support, cloud vendors, and internal Client technology teams to ensure timely resolution • Collaborate with the Magnol.Ai software development team and other Client organizations via ServiceNow to provision, configure, and support cloud resources across AWS and Azure environments (development, test, QA, production), including: - AWS RDS databases, S3 buckets, and Route 53 hosted zones - Entra ID service accounts and access configurations - Azure AI Foundry resources - Application email accounts and integrations • Monitor and complete CAPA (Corrective and Preventive Action) items, including access management, periodic access reviews, and coordination of account secret rotations • Create, maintain, and update validation documentation to ensure alignment with regulatory, quality, and audit requirements • Initiate and manage service requests, incident records, problem records, and change requests using ServiceNow, ensuring accurate documentation and stakeholder communication • Support deployment and post-deployment activities, including environment readiness checks, validation support, and operational verification • Generate, analyze, and report on usage, incident, and change metrics to support service performance monitoring and continuous improvement • Use Jira to track operational and project-related tasks and ensure work items are accurately captured and progressed • Develop and maintain runbooks, SOPs, and operational documentation to improve service reliability and reduce recurring issues • Collaborate with internal teams to support security, compliance, and continuous improvement initiatives across the Magnol.Ai platform Qualifications • Experience in service management or operational support within regulated or enterprise environments • Hands-on experience providing Tier 1 technical support for cloud-based applications or platforms • Working knowledge of cloud technologies, with emphasis on AWS (RDS, S3, IAM, Route 53, CloudWatch); Azure experience is a strong plus • Understanding of cloud networking, identity and access management, and application deployment workflows • Familiarity with CAPA processes, access control, secret management, and change management practices • Experience using ServiceNow for incident, request, and change management • Proficiency with Jira or similar issue and task tracking tools • Strong ownership mindset with the ability to coordinate across multiple teams and vendors • Excellent written and verbal communication skills • Detail-oriented, proactive, and capable of balancing technical execution with documentation and compliance needs Nice to Have • AWS certification (Cloud Practitioner, Solutions Architect, or equivalent) • Working knowledge of Python or other scripting languages for troubleshooting or automation • Experience supporting AI/ML-enabled or cloud-based AI applications • Familiarity with Infrastructure as Code tools (CloudFormation, Terraform) • Experience with cloud monitoring, logging, and observability tools • Prior experience supporting digital health, regulated software, or GxP systems
    $35-43 hourly 3d ago
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  • Road Construction Equipment Products Application Specialist Sign-On Bonus and Relocation Offered

    Brandeis MacHinery & Supply Company

    Remote support specialist job in Indianapolis, IN

    Can be located in the Indianapolis or Fort Wayne Area RPAS Objective: The objective of this RPAS position is to grow current relationships and develop new target road industry accounts. This role will also show the customer the commitment and expertise Brandeis brings to their business. The focus of this position shall be on all paving and milling contractors in Brandeis's Indiana territory and developing a thorough understanding of their applications and how the products supplied by our vendors for these applications can be best utilized. Overview: The RPAS will be expected to achieve a level of expertise enabling him to perform startup, demonstration, and diagnose operational application issues. The RPAS is expected to become a liaison with the customer and Brandeis personnel in an effort to be proactive in expediting solutions for customers. The RPAS will work closely with the sales reps to coordinate demos, startups and product application training with customers in their territories. The focus of the RPAS will be to build relationships with job foremen, crew superintendents, and other operations personnel of the targeted accounts in order to be a resource for these individuals and provide assistance needed to help promote and support our products. The RPAS is expected to be the primary point of contact with our road development products vendors to obtain relevant information from these suppliers to facilitate the functions described herein. He should be perceived by these suppliers to be our “Application expert” on all issues related to road development products. RPAS Duties & Responsibilities: 1. Perform Machine Deliveries/ Walk-arounds and Operator Training. Perform new machine deliveries. Perform machine walk-around and familiarization with owner / operator. Perform machine start up, systems integrity / operations training for product demonstrations and Customer purchased machines. Perform warranty due diligence, explanation and documentation. Perform manufacture post-delivery machine inspections. 2. Develop & Maintain excellent customer relationships, i.e.: External, Internal. Develop and maintain relationships with the proper customer personnel. Coordinate communications between Brandeis, Customer Technicians, Superintendents and Manufacturers on potential problems or issues, and provide guidance on and, if applicable, estimates/quotes for appropriate corrective measures. Take ownership of road development Customer issues and follow-up through closure of issues. Insure that targeted road development Customers within Brandeis territories are familiar with available Brandeis product and service offerings. 3. Perform Machine inspections at regular intervals. Visit road development customer jobsites to observe, inspect machines and report to sales and service how machines are performing. Be familiar with road development Customer machines & applications. Train customers continuously on proper operation and general maintenance. 4. Assist in creating and maintaining CRMseries customer and machine computer data based information Machine files are to reflect make, model, serial number, service meter reading, etc. Customer files are to reflect address, contact names, phones, etc. Call files are to reflect date, contact name, subject discussed, opportunities, etc. 5. Market Brandeis Product Programs, Sales, Service & Parts. The RPAS will be a resource to the sales functions for the road development products to assist Brandeis Sales Department by making recommendations as to the products and specifications that would best fit the customer's work environment, personnel, and applications. Work in conjunction with machine sales to offer special product support or warranty programs. Work with Sales Reps and PSR's to develop Road products programs and solutions that show customers value. Position Requirements: Relative 2 yr. College Degree or Technical/Diesel College Graduate or relative Military Training Program minimum. 4 yr. College Degree preferred. Mid- Level Computer experience (MS Office, Outlook, etc.) 2+ Yrs. College & 5+ yrs. utility/construction/mining, road development equipment industry experience or 10+ yrs. utility/construction/mining, road development equipment industry experience. Prior industry repair/maintenance shop management experience preferred. Positive personality, team player, problem solver, self-starter, outstanding integrity, superior communicator. Able to travel overnight on a regular basis for product training, or company related business. Be available to work at night on occasion for new machine delivery start up or Customer application / machine diagnosis. Must pass background check, employment physical and drug screen.
    $57k-89k yearly est. 2d ago
  • Delivery Support Associate

    NSC 4.8company rating

    Remote support specialist job in Indianapolis, IN

    Preferred: Bi-lingual Spanish speaking The Delivery Support Associate plays a key part in the daily and weekly administrative functions for the One NSC process. Each Delivery Support Associate will work with their assigned operational leaders, recruiters, sales representatives, and field associates. In this role the Delivery Support Associate will ensure the smooth operation of the branch and daily recruiting and business operations. They are the liaison between the field (sales & recruiting) and the back office (finance & risk). Key Accountabilities Answer and direct inbound calls to the appropriate departments or personnel, ensuring timely and accurate handling of all inquiries. Timely, accurately, and compliantly send, review, approve and process new hire onboarding paperwork, including offer letters, Direct Deposit information, and completing the I-9 and e-verify. The Delivery Support Associate must demonstrate a high degree of service orientation, focused on actively working to onboard new employees in a manner that positively represents the company and makes the new employee feel important and welcome. Process necessary background checks and drug tests required for jobs. Collect save, and process weekly timecard entry and approval process, including expenses, per diem, and sick time as needed for payout every Friday. Work in close communication with operational leaders, Recruiters, HR, Payroll, and Billing departments in addition to field associates. Provide timecard and billing adjustment as needed to ensure proper payout and invoicing. First point of contact for trouble shooting any onboarding and payroll issues. Work with each recruiting team on ensuring job boards are up to date. Assist recruiters with tracking candidates in VMS exchanges as well as tracking employee certifications to ensure they are active. Assist with ordering, scheduling, and administering required employee remote and onsite training during the onboarding process. Contribute to front of the office duties as needed per office. Other duties as assigned. Minimum Experience Requirements High School Diploma: Possess a high school diploma or equivalent qualification; additional education may satisfy work experience qualifications. Prefer experience with human resources processes, employee onboarding, and/or payroll process experience. Previous experience with delivering exceptional customer service. Ability to work independently Exceptional verbal and written communication skills, enabling effective communication with clients, candidates, and internal team members. Ability to clearly articulate job, employment, and payroll information. Judgment and decision-making ability. Strong customer service/client relations skills. Organizational and multi-tasking skills. Communication skills (oral and written). Ability to handle stress successfully. Proficiency in using Bullhorn (Preferred), Microsoft applications, and other computer-based applications. Analytical Skills: Ability to evaluate complex situations, proactively identify issues that may adversely impact the company's delivery and payroll processes and implement timely and effective solutions to problems. Able to initiate and embrace change. Time management skills (ability to multi-task). Interpersonal skills.
    $23k-33k yearly est. 1d ago
  • IT Support Specialist - Indianapolis Health

    Milliman 4.6company rating

    Remote support specialist job in Indianapolis, IN

    Milliman's Indianapolis Health practice is seeking an IT Support Specialist to join our growing IT Support Team. This role ensures that all of our technology is in seamless working order for current and incoming staff, approximately 250+ people and growing. Our end-user systems include: hardware, network storage, software, networking and telecommunications. In addition to your technical knowledge, this individual should have customer-oriented communication skills to effectively manage a wide variety of tickets and resolve critical issues with the utmost urgency. There is no typical day for this role, however, common tasks include: setting up workstation equipment, running diagnostics in a remote session, and answering an ambiguous helpdesk ticket. Each day you will use your expertise to provide solutions in response to a wide variety of requests. This is a great opportunity for someone who wants to use their tech support experience, customer service skills, and is ready to develop additional skills in a consulting and professional services environment. Responsibilities In this role, you will: * Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users * Resolving technical issues in a timely manner and research incidents with the utmost attention to detail * Prioritize tickets based on urgency and/or priority with the information given * Solve a wide variety of technical problems at any given time * Follow internal approval procedures * Complete auditing tasks * Physically install and configure new hardware, software, and systems * Complete hardware refresh workflows * Provide A/V support for in-office meetings and interviews * Provide instructions to end users, verbally and in writing * Create, update, review and maintain documentation * Teach technical concepts and processes when needed * Provide orientation and guidance to users on how to operate new software and computer equipment Qualifications * Experience with Microsoft Active Directory and GPO's * Familiarity with TCP/IP networking * Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team * Professional demeanor in oral and written communication * Positive, solution-oriented mindset with a proactive approach to problem-solving * Able to prioritize multiple concurrent requests * Exceptional attention to detail * Completes thorough research and exhausts all possible resources when investigating an issue * Willingness to learn and expand personal knowledge base as technology needs evolve * Receptive to constructive feedback Required: * Associate's degree in Information Technology or related field * 4+ years of experience supporting and troubleshooting Windows 10/11 and Microsoft software solution technologies, in addition to, hardware (i.e. desktop, laptop, printer, conferencing equipment, mobile devices) * 5+ years of customer service experience, preferably in a related industry or office environment * 3+ years experience supporting server environments * Ability to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 40 pounds, climb stairs, balance, stoop, kneel, crouch, or crawl with or without the use of reasonable accommodations Preferred: * Bachelor's degree in Information Technology or related field * Experience supporting Windows, Mac, and/or Linux operating systems in enterprise environments * Certifications in A+, Network+, MCP, or equivalent professional certification; CompTIA certifications strongly preferred * Experience with a help desk ticketing system * Experience with virtualization technologies (VMware), storage area networks (SAN), and server administration across physical and virtual platforms Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future. The Team The Information Technology team is dedicated to providing comprehensive support to over 250+ professionals based in our Indianapolis office. This technologist team collaborates closely with the Indianapolis office and others across multiple practices globally at Milliman. This collaboration ensures the delivery of innovative IT solutions tailored to meet our diverse needs. Location This position is based out of the Milliman office in Indianapolis, IN. Candidates hired into this role must be willing to work onsite full-time. Compensation The overall salary range for this role is $65,200 - $104,200. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. In addition, we offer a performance-based bonus-plan, profit sharing, and generous benefits. This is a full-time, non-exempt position. Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek. Benefits We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include: * Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners * Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges * 401(k) Plan - Includes a company matching program and profit-sharing contributions * Discretionary Bonus Program - Recognizing employee contributions * Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses * Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis. * Holidays - A minimum of 10 observed holidays per year * Family Building Benefits including Adoption and fertility assistance * Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria * Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability - Fully paid by Milliman Who We Are Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation. Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site ***************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability. Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. #LI-KM1 #LI-ONSITE
    $65.2k-104.2k yearly 60d+ ago
  • IT Support Specialist - CAD Systems (Civil Engineering) - IT Solutions - Indianapolis, IN

    American Structurepoint Engineering Traffic Project Manager In Indianapolis, Indiana 4.6company rating

    Remote support specialist job in Indianapolis, IN

    Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve. Group: Information Technology Position: IT Support Specialist (CAD Systems) Location: Indianapolis, IN As an IT Support Specialist at American Structurepoint, you will be part of a team that supports the company's technology needs. Our team thrives on creating the best experience for our team members and constantly implementing bleeding edge solutions to give our company a competitive advantage. Job Summary We are seeking a technically skilled and detail-oriented IT Support Specialist with a focus on Autodesk and Bentley CAD system deployment, administration, and support for our civil engineering teams. In this role, you will be responsible for deploying, maintaining, and troubleshooting complex CAD environments used for infrastructure design projects. You will serve as the technical liaison between internal teams and software vendors (Autodesk and Bentley) to resolve issues, implement updates, and optimize performance across our engineering technology stack. Note: This position is a technical IT support role - no CAD design or drafting responsibilities are required. Responsibilities Software Deployment & Configuration • Collaborate with the internal software deployment team for Autodesk and Bentley products (Civil 3D, Revit, AutoCAD, MicroStation, OpenRoads Designer, etc.) using tools such as Autodesk Access, Bentley CONNECTION Client, SCCM, or Intune. • Configure and maintain CAD standards, templates, seed files, workspaces, and configuration files to ensure consistency across project teams. • Evaluate and test updates, patches, and service packs before implementation in production environments. • Manage version control and compatibility between Autodesk and Bentley software platforms. Vendor Collaboration & Issue Resolution • Act as the primary technical contact with Autodesk and Bentley support teams. • Log, track, and escalate issues to vendors as needed; follow through to resolution and document fixes. • Participate in beta programs, vendor training, and technical briefings to stay informed on product updates and best practices. • Provide feedback to vendors on product performance and opportunities for workflow improvements. Technical Support • Provide Tier 2/3 support for CAD-related issues within the civil engineering environment. • Troubleshoot problems related to application performance, licensing, data access, and file interoperability. • Collaborate with IT infrastructure, network, and project delivery teams to ensure optimal CAD performance across workstations, servers and virtual environments. • Maintain detailed documentation of troubleshooting procedures, configurations, and deployment methods. License & Asset Management • Administer and optimize Autodesk and Bentley licensing systems (Autodesk Account, Bentley Licensing Portal). • Track license usage, manage allocations, and ensure compliance with vendor agreements. • Coordinate renewals, upgrades, and new license acquisitions with procurement and IT management. Infrastructure & Standards SupportSupport the setup and maintenance of CAD-related data environments such as ProjectWise, Autodesk Docs, or BIM 360. • Collaborate with the CAD management team to uphold company standards and workflows. • Identify opportunities to automate tasks, streamline deployments, and improve user experience. Qualifications Required: • 1 to 3 years of experience in IT support, CAD administration, or systems deployment in a civil engineering, architecture, or construction environment. • Strong experience deploying and supporting Autodesk and Bentley products (Civil 3D, Revit, AutoCAD, MicroStation, OpenRoads Designer). • Proven ability to work with software vendors to diagnose and resolve application or licensing issues. • Knowledge of CAD operating in virtual environments. • Knowledge of Windows operating systems, networking fundamentals, and system performance optimization. • Excellent problem-solving, communication, and documentation skills. Preferred: • Experience with ProjectWise, Autodesk Docs, BIM 360, or similar project collaboration platforms. • Familiarity with PowerShell, Python, or batch scripting for deployment automation. • Understanding of civil engineering data workflows and file management practices. • Certifications such as Autodesk Certified Professional, Bentley Accredited Administrator, or CompTIA A+/Network+. Why Join Us: • Support innovative civil infrastructure projects with cutting-edge CAD technologies. • Collaborate with talented engineers, designers, and IT professionals in a forward-thinking environment. • Gain exposure to both Autodesk and Bentley ecosystems with opportunities for ongoing professional training. • Competitive salary, benefits, and opportunities for career advancement within a growing engineering organization.
    $36k-69k yearly est. Auto-Apply 20d ago
  • Road Products Application Specialist

    Bramco Group 4.0company rating

    Remote support specialist job in Indianapolis, IN

    Can be located in the Indianapolis or Fort Wayne Area Road Product Application Specialist for Indiana RPAS Objective: The objective of this RPAS position is to grow current relationships and develop new target road industry accounts. This role will also show the customer the commitment and expertise Brandeis brings to their business. The focus of this position shall be on all paving and milling contractors in Brandeis's Indiana territory and developing a thorough understanding of their applications and how the products supplied by our vendors for these applications can be best utilized. Organizational Relationships: The RPAS will report directly to the Regional Sales Manager. The RPAS will also have regular input from and communication with the Regional Operations Manager. This communication is vital so we can build relationships on the Product support side as well as sales. Overview: The RPAS will be expected to achieve a level of expertise enabling him to perform startup, demonstration, and diagnose operational application issues. The RPAS is expected to become a liaison with the customer and Brandeis personnel in an effort to be proactive in expediting solutions for customers. The RPAS will work closely with the sales reps to coordinate demos, startups and product application training with customers in their territories. The focus of the RPAS will be to build relationships with job foremen, crew superintendents, and other operations personnel of the targeted accounts in order to be a resource for these individuals and provide assistance needed to help promote and support our products. The RPAS is expected to be the primary point of contact with our road development products vendors to obtain relevant information from these suppliers to facilitate the functions described herein. He should be perceived by these suppliers to be our “Application expert” on all issues related to road development products. RPAS Duties & Responsibilities: 1. Perform Machine Deliveries/ Walk-arounds and Operator Training. Perform new machine deliveries. Perform machine walk-around and familiarization with owner / operator. Perform machine start up, systems integrity / operations training for product demonstrations and Customer purchased machines. Perform warranty due diligence, explanation and documentation. Perform manufacture post-delivery machine inspections. 2. Develop & Maintain excellent customer relationships, i.e.: External, Internal. Develop and maintain relationships with the proper customer personnel. Coordinate communications between Brandeis, Customer Technicians, Superintendents and Manufacturers on potential problems or issues, and provide guidance on and, if applicable, estimates/quotes for appropriate corrective measures. Take ownership of road development Customer issues and follow-up through closure of issues. Insure that targeted road development Customers within Brandeis territories are familiar with available Brandeis product and service offerings. 3. Perform Machine inspections at regular intervals. Visit road development customer jobsites to observe, inspect machines and report to sales and service how machines are performing. Be familiar with road development Customer machines & applications. Train customers continuously on proper operation and general maintenance. 4. Assist in creating and maintaining CRMseries customer and machine computer data based information Machine files are to reflect make, model, serial number, service meter reading, etc. Customer files are to reflect address, contact names, phones, etc. Call files are to reflect date, contact name, subject discussed, opportunities, etc. 5. Market Brandeis Product Programs, Sales, Service & Parts. The RPAS will be a resource to the sales functions for the road development products to assist Brandeis Sales Department by making recommendations as to the products and specifications that would best fit the customer's work environment, personnel, and applications. Work in conjunction with machine sales to offer special product support or warranty programs. Work with Sales Reps and PSR's to develop Road products programs and solutions that show customers value. Qualifications Relative 2 yr. College Degree or Technical/Diesel College Graduate or relative Military Training Program minimum. 4 yr. College Degree preferred. Mid- Level Computer experience (MS Office, Outlook, etc.) 2+ Yrs. College & 5+ yrs. utility/construction/mining, road development equipment industry experience or 10+ yrs. utility/construction/mining, road development equipment industry experience. Prior industry repair/maintenance shop management experience preferred. Positive personality, team player, problem solver, self-starter, outstanding integrity, superior communicator. Able to travel overnight on a regular basis for product training, or company related business. Be available to work at night on occasion for new machine delivery start up or Customer application / machine diagnosis. Must pass background check, employment physical and drug screen.
    $58k-94k yearly est. 22d ago
  • Desktop Support Analyst

    360 It Professionals 3.6company rating

    Remote support specialist job in Indianapolis, IN

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job ID : 0002606359 Role : Desktop Support Analyst Location : Indianapolis IN 46240 Duration : 6-12 Months Job Description: Desktop Support Analyst I is responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications. Bachelor's Degree or equivalent. 1-2 years related work experience. Position Summary This is a driving position must use own vehicle and pass motor vehicle check. - Provide technical support on operational or maintenance aspects of system equipment. - Diagnose mechanical, hardware, software and systems failures, using established procedures. - Basic technical understanding of Wi Fi networks, switches and routers. - Perform remote, on-site or in-house servicing and/or repair of company products/services. - Toshiba laptop running Window 7, Microsoft Office 2013, Internet Explorer 11 - Wyse Thin Appliance using Citrix - Signature Capture Device - Receipt Printer - Corded Scanner - Netgear/Aruba Router Position Requirements Must have valid driver's license, three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines. Reliable transportation as needed to move between sites throughout the day as necessary Basic Qualifications High school diploma or equivalent One year technical support experience One year customer service experience Regards, Happy Singh Sr.Technical Recruiter Office: 972-455-8296 happy.singh(@)mcpsinc.com Additional Information Thanks and Regards, Happy Singh Office: 972-455-8296 happy.singh(@)mcpsinc.com
    $39k-50k yearly est. 4d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Indianapolis, IN

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $35k-48k yearly est. 60d+ ago
  • IT Help Desk Technician

    Crew Carwash 3.7company rating

    Remote support specialist job in Indianapolis, IN

    The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew's commitments to you: Competitive compensation Daily pay options available at no cost to you Paid Time Off + 6 paid holidays each year Free carwashes, naturally 😊 Industry-leading training Incredible growth potential Tuition reimbursement and paid IT certifications Group health, dental, and vision 401K with company match Crew's expectations: Work schedule is generally 10a-8p, 5 days per week and includes 1 weekend day each week. Provide level 1 telephone/email support for all Crew locations. Respond to incoming ticketing portal break/fix and new IT requests. Repair, image, and configure new IT assets for deployment at Crew locations. Troubleshoot application and hardware issues to resolve problems for users. Possess initiative and motivation with a “get the job done” attitude. Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting. High school diploma or equivalent is required. A+ or Network + Certification along with an Associate's or Bachelor's Degree in Information Technology highly preferred. Must possess the ability to deal tactfully with customers, team members, and the general public. Focused on quality while maintaining a sense of urgency. We're Really in the People Business, We Just Happen to Wash Cars!
    $30k-41k yearly est. 21d ago
  • deskside support

    Artech Information System 4.8company rating

    Remote support specialist job in Richmond, IN

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description My name is Shubham and I'm a recruiter at Artech, a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, and we currently have a job opening that may interest you. Below is a summary of the position. Job Title : Desktop Support Representative Onsite Support Location: richmond,IN Duration: 1+ years Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI (Preferred), SW/Break/fix, IMAC. Ability to solve tickets remotely, work with SCCD ticketing system (New Version of Maximo). Proficient in Windows 7. Additional Information For more information, Please contact Shubham ************
    $40k-53k yearly est. 4d ago
  • Senior Analyst, Leasing Support

    Simon Property Group 4.8company rating

    Remote support specialist job in Indianapolis, IN

    PRIMARY PURPOSE: The primary focus will be assisting the assigned Leasing Region by focusing on the day to day Leasing functions to ensure maximum production and achieve desired Ebitda objectives. The analyst will also regionally provide requested financial analysis (i.e. cost comparison of various deals, downtime analysis and IRR analysis). The analyst will train the region on all systems and upgrades to ensure that they take advantage of the functionality to make their job easier, improve their productivity, eliminate wasted time (re-claim Agent's time) and minimize duplication of efforts. The analyst will show how using the system can eliminate excessive emails, data re-entry and forgotten action items leading to a quicker sales cycle and enhancing Ebitda. PRINCIPAL RESPONSIBILITIES: The successful candidate's responsibilities will include, but not be limited to: Works with the VP to prepare reports or analysis for various meetings including, Budget meetings, ICSC and other applicable events. Tenant Analysis/ Deal Approval/ Portfolio Review Responsibilities Prepare reports to provide Leasing with data and analysis that enables them to strategize for meetings with tenants. Analyzing Simon data to assist the deal maker in key decisions Incorporating tenant proposals and analyze against Simon data Impact of Co-tenancy language and parameters Impact of Concessions (i.e. TA, Free Rent) Comparison of Sales to Occupancy Costs (Occupancy %) Analysis on Development Properties Preparation of tenant deal approval schedules, ensuring key items are clearly identified for. Ensure proper lease review is performed on accounts to ensure the deal maker is aware of lease issues as they negotiate lease actions. MINIMUM QUALIFICATIONS: Degree in Finance or Accounting preferred Excellent communication skills Detail oriented Excellent problem solving skills
    $77k-99k yearly est. Auto-Apply 60d+ ago
  • Lead Technician - QA - Floor Support - Night Shift

    Eli Lilly and Company 4.6company rating

    Remote support specialist job in Gas City, IN

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Company Overview At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. Responsibilities The Quality Assurance Floor Support Team assures patients worldwide of safe and efficacious drug products, through effective quality oversight of Indianapolis Parenteral Operations activities. The QA Floor Support Lead Technician (Night Shift) is responsible for providing daily support and oversight to GMP operations at Indianapolis Parenteral Manufacturing. The QA Floor Support Lead Technician works as a team member supporting multiple production functions, from operations to maintenance, to achieve site goals while providing Quality oversight and guidance. Responsible for maintaining a safe work environment, leading safety initiatives, and working safely and accountable for supporting all HSE Corporate and Site Goals. Provides daily presence in operational areas to: Monitor GMP programs and quality systems and ensure adherence and understanding of good documentation practices and compliance with applicable procedures for both Operations and Support personnel Monitors for, retrieves, and completes review of all paperwork in need of quality review in each area supported and coordinates delivery to the associated area when complete. Review and approve GMP documentation in support of daily operations such as: Maintenance Action Plans Return to Service and Release of equipment, product, and area HOLDs Cycle Summary Reports for equipment Ticket Check - In Work Order assessments and issue resolution Release of Sanitization Agents and pH Adjusters Other documents as required. Provide guidance and assistance in identifying potential product quality impact and assessing if Observations are required. Performs observational requirements for Aseptic Process Simulation 14-Day Reads and supporting observation during formulation and fill related aseptic activities. Provide QA systems support to reconcile issues in multiple systems such as: LMS PMX TrackWise EDMS GMARS And other systems as required. Work within QA Lead Technician team to ensure all manufacturing areas receive QA support needed to maintain daily operations. Reviews GMP documents (e.g., Procedures, Protocols, and Production Record Instructions). Basic Requirements High School Diploma or equivalent Experience working in a GMP facility Experience with computer systems including Microsoft Office products, LMS, Darwin, TrackWise, Veeva Vault, and PMX. Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role. Additional Preferences Demonstrated relevant experience in a GMP facility Demonstrated strong interpersonal skills and the ability to work as a team Demonstrated organization skills Demonstrated ability to learn quickly and utilize new skills Proficiency with computer systems including Microsoft Office products, LMS, Darwin, TrackWise, Veeva Vault, and PMX. Night Shift schedule flexibility. 3+ years of parenteral manufacturing experience Strong oral and written communication and interpersonal skills Strong attention to detail Experience in Production QA, QC is desirable Experience with TrackWise/Veeva OneQMS Deviation and Change Management processes. Other Information Applicant may work in various areas within the Parenteral Plant. Some allergens are present in the Parenteral Manufacturing plant. Mobility requirements and exposure to allergens should be considered when applying for this position Maintain qualifications and certifications for access to all supported areas required of the position, including but not limited to aseptic gowning certification May be subject to Post Offer Exam Mandatory overtime may be required, planned and unplanned Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $28.84 - $46.54 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $82k-106k yearly est. Auto-Apply 4d ago
  • Network Administrator

    Mindlance 4.6company rating

    Remote support specialist job in Indianapolis, IN

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Configure, maintain, and administer computer networks - switching, routers, firewalls, load balancers, WaFs and other network devices. Cloud network administration such as Azure, AWS and others. Administer and troubleshoot DNS for public and private networks. Administer and troubleshoot IP schemes for company public and private networks. Size and recommend network hardware and network software as appropriate to fit current and future business needs. General knowledge of server setup and support. Qualifications Mandatory Skills: 3-5 years experience in general network administration and server and support knowledge Desired Skills: Cloud, network admin Additional Information Thanks & Regards Praveen K. Paila ************
    $60k-74k yearly est. 60d+ ago
  • You don't see the right position? Let us create it with you

    Browning Day 3.6company rating

    Remote support specialist job in Indianapolis, IN

    Browning Day is a lively, creative, and passionate downtown architectural firm committed to improving the human experience through transformative design. Our success is based on our client's vision coming to life and includes a team of Architects, Interior designers, Landscape Architects, Planners, and support staff who play a part in solving complex design problems. We are always seeking to add talented people who are passionate about improving the human experience. Please let us about you and what you are looking for! Requirements: Satisfactory completion of a background screening. Authorization to work within the US
    $51k-69k yearly est. 60d+ ago
  • Information Technology

    Veterans Prime, Inc.

    Remote support specialist job in Indianapolis, IN

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $31k-57k yearly est. Auto-Apply 60d+ ago
  • Event IT Technician (Legends Global Merchandise)

    Asmglobal

    Remote support specialist job in Indianapolis, IN

    LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! GLOBAL MERCHANDISE Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client's brand. Different guests want different things, and we are here to build and provide a tailored retail experience. THE ROLE Candidate eligible for this position must be customer service-focused, with the ability to work independently and be flexible to help out with any Legends locations. The person filling this position will have success if they possess the ability to work in a fast-paced, dynamic work environment with changing work priorities. The qualified individual will also possess solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders. 35% travel is required. ESSENTIAL FUNCTIONS Travel to event sites to install and configure POS systems, including terminals, mobile devices, printers, and payment peripherals. Establish and test network connectivity (wired and wireless) to ensure reliable POS operations. Prepare and stage equipment prior to event launch. Monitor and maintain POS systems throughout the event, ensuring uptime and resolving technical issues promptly. Provide on-site IT support for staff and troubleshoot hardware/software issues. Safely dismantle and pack POS and IT equipment for return shipment. Document system performance and report any issues for follow-up. Support end-user applications and perform software updates as needed. Maintain compliance with security policies and data protection standards. Participate in special projects and provide after-hours support when required. Provide on-site support for local and/or special events (with travel required as needed up to 35%). Provides after-hours, on-call support for end-users as assigned. Special projects, requests, and other duties assigned. Asset Management of Point-of-Sale systems, connection points, scanners, and printers. Maintain an event schedule. Maintain Point of Sale portals, with discounts, product, and user access. Create ERP events that tie into the point of sale. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duties above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. 2-year degree in related field, or minimum of 2 years work experience in help desk, desktop, application, or point-of-sale support. Preferred pre knowledge of point of sale systems such as AtVenu, Square, or Retail Cloud. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site LGM Indianapolis, IN PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $31k-57k yearly est. Auto-Apply 13d ago
  • IT Technologist

    Globalchannelmanagement

    Remote support specialist job in Indianapolis, IN

    IT Technologist needs 5+ years experience and bachelors degree or higher in technology management, information systems, computer science, learning technology, instructional design, performance technology, or related programs IT Technologist requires: MS. degree in Technology Management, Computer Science, Instructional Systems Technology, Adult Learning, or related experience/education Human Performance Improvement (HPI) Certification Experience managing technology projects for a global audience Experience working with AI technologies Working knowledge of and/or experience in a regulated environment Demonstrated success influencing without authority Instructional Design knowledge with the ability to develop learning solutions Knowledge of tools such as Articulate 360, Camtasia, WalkMe, Office365, Microsoft Copilot, Bing Enterprise Chat Programming knowledge such as JavaScript, JSON or MySQL Experience with machine learning or large language models Bachelors degree or higher in technology management, information systems, computer science, learning technology, instructional design, performance technology, or related programs Demonstrated expertise in automation workflow and dashboard tools such as Power Automate, Flow and Power BI Expertise with DAX programing language for PowerBI dashboards Expertise with Smartsheet or other Project Management Software Driven person wanting to improve organizational outcomes Self Starter who has a passion for technology, learning, data analysis and continual improvement Effective problem-solving skills to evaluate and resolve business and organizational problems Demonstrated ability in communication, conflict resolution, using good judgment, and managing complexity Demonstrated ability to effectively work in a collaborative environment and build trust with internal and external business partners Demonstrated ability to scope and lead projects Expertise with learning management systems, server content management and learning content delivery tools IT Technologist duties: Troubleshoot and resolve automation issues, ensuring seamless integration between various platforms
    $31k-57k yearly est. 15d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Remote support specialist job in Kokomo, IN

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.00/Hour
    $20 hourly 11d ago
  • deskside support

    Artech Information System 4.8company rating

    Remote support specialist job in Richmond, IN

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description My name is Shubham and I'm a recruiter at Artech, a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, and we currently have a job opening that may interest you. Below is a summary of the position. Job Title: Desktop Support Representative Onsite Support Location: richmond,IN Duration: 1+ years Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI (Preferred), SW/Break/fix, IMAC. Ability to solve tickets remotely, work with SCCD ticketing system (New Version of Maximo). Proficient in Windows 7. Additional Information For more information, Please contact Shubham ************
    $40k-53k yearly est. 60d+ ago
  • Desktop Support Technician - IT Solutions - Indianapolis, IN

    American Structurepoint Engineering Traffic Project Manager In Indianapolis, Indiana 4.6company rating

    Remote support specialist job in Indianapolis, IN

    When you join American Structurepoint, you gain more than a career. You become part of a family of talented, passionate, good-hearted people who take pride in going the extra mile for our clients. At American Structurepoint, we are known for making the impossible happen for clients across the world who want help building and bettering their communities. We live by our values-excellence, respect, integrity, innovation, and social responsibility. We encourage our experts to try new things and explore new ideas that turn our client's dreams into reality, even if those ideas are unconventional. We invest in our people by offering excellent benefits and training, development, and mentorship opportunities that lead to a rewarding career path. If you are ready for more than a career, we invite you to explore opportunities to join our team and help us improve the quality of life for the communities we serve. As a Desktop Support Technician at American Structurepoint, you will be a part of a team that supports the company's technology needs. Our team thrives on creating the best experience for our team members and constantly implementing bleeding edge solutions to give our company a competitive advantage. Job Summary We are seeking an experienced and highly skilled Desktop Support Technician to join our team. In this role, you will be responsible for providing technical support for a wide range of desktop and laptop hardware and software issues. You will work closely with other IT team members and assist in the deployment, maintenance, and troubleshooting of desktop and laptop computers, peripherals, and software. You will also be responsible for providing excellent customer service and effectively communicating technical solutions to non-technical users. Responsibilities Provide technical support for desktop and laptop hardware and software issues, including installation, configuration, and troubleshooting Assist in the deployment and maintenance of desktop and laptop computers, peripherals, and software Perform in-depth troubleshooting and problem resolution, including root cause analysis, to identify and resolve complex technical issues Work closely with other IT team members to resolve technical issues and improve processes Provide excellent customer service and effectively communicate technical solutions to non-technical users Participate in the development and implementation of technical policies, procedures, and best practices Participate in the development and maintenance of technical documentation Stay up-to-date with new technologies and industry trends Qualifications Bachelor's degree in computer science or a related field, or equivalent experience 4+ years of experience in desktop support or a related field Strong knowledge of Windows and Mac operating systems and applications Experience with hardware and software installation, configuration, and troubleshooting Experience with network and infrastructure support Excellent customer service and communication skills Strong problem-solving and analytical skills, including experience with troubleshooting and root cause analysis Ability to work independently and as part of a team Must be a highly motivated individual Certification in A+ and/or Network+ is a plus About You: You have high level of motivation and drive You are a self-starter You like to move fast with precision You enjoy learning You enjoy dealing with team members People have mentioned that you have a great personality You enjoy getting things done Your communication skills are one of your top strengths You can communicate technology in “layman terms” You thrive under pressure You demonstrate high integrity
    $35k-46k yearly est. Auto-Apply 60d+ ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Muncie, IN?

The average remote support specialist in Muncie, IN earns between $23,000 and $56,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Muncie, IN

$36,000
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