Remote support specialist jobs in Neosho, MO

ABOUT EAGLEPICHER EaglePicher Technologies is driving the electrification of defense, aviation and space. We provide the broadest range of battery systems in the world for the most demanding applications. We develop leading-edge products that make drones fly higher, undersea vessels run longer, aircraft fly farther, rockets launch safely and satellites operate longer. With our cutting-edge research and manufacturing, we continue to set new standards in the industry. For 100 years, we have provided mission-critical power solutions to the defense, aviation and space markets. EaglePicher provides custom battery assemblies, battery management systems, pyrotechnic devices and other power solutions. Our employees are passionate, dedicated and empowered to realize our vision. We strive for the right mix of people with diverse backgrounds personalities and perspectives, and to ensure this works, we create an inclusive work environment that places a premium on communication and collaboration. At EaglePicher, we will give you the opportunity to harness all that is within you with access to the latest tools, information and training. EaglePicher is headquartered in Joplin, MO with manufacturing and research and development facilities in Joplin, MO, Seneca, MO, Pittsburg, KS, East Greenwich, RI and in Southbridge, MA. For more information visit ******************* ABOUT THE POSITION IT Support Analyst responsibilities include providing Help Desk support. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential. If you also have hands-on experience with technical projects, we'd like to meet you. Your goal will be to leverage tech solutions to meet organizational needs. Responsibilities Responsibilities Provide Help Desk for end-user and PC issues and requests Participates in technology projects and implementation Complete tasks such as hardware inventory, shipping, testing, etc. Works independently or as a team member on new applications, processes, or projects Provide the best possible support for customers to reduce end user downtime Respond to escalated end-user issues All other duties as assigned Qualifications Bachelor's Degree in Business or Information Technology preferred. A+ Certification / Experience in Microsoft Office 365 suite a plus. Working Knowledge of Windows Active Directory, Windows OS, and Mac OS and VPN. Experience with Microsoft Office 365, VOIP, networked printers, laptops, and workstations. Ability to work independently or in a group. Experience troubleshooting and documenting Software and Hardware issues. Ability to communicate effectively both orally and in writing, in person and by telephone. Ability to deliver training to end users, whose technical skills may range from beginner to expert. Capability for immediate self-education in use of new systems, and software applications. Strong customer service skills and technical phone support experience. An understanding of the impact of technology on remotely located end users. U.S. Persons. PERKS OF BEING AN EAGLEPICHER EMPLOYEE Some of the great things about being an EaglePicher employee include: Medical, dental, vision, life, and disability insurance; 10 paid holidays and PTO; Matching 401K; Annual Profit Sharing; Tuition reimbursement; Dependent scholarship programs.

Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. ; Key Areas of Responsibility : Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service - Receive and document service request and customer information - Gather problem information and determine criticality - Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools - Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities - Participate in special projects to continuously improve processes, tools, systems and organization - Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business - Actively develop job related skills - Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs. The agent will be measured on speed of response, clarity and accuracy of captured information. Qualifications Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. Additional Information Additional Job Description: Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents. Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations. Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools - Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge Work Environment: The position involves prolonged periods of PC and telephone usage. The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls. The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.

General Statement of Job The IT Software Technician takes a lead in the installation, configuration, and backing up of data, communication equipment while ensuring the compliance and verification processes for the institution s systems, devices, and clients. This includes reviewing an array of services and processes to identify potential opportunities to streamline those tasks to increase efficiency, compliance, and consistency across the organization. This position utilizes tools and department procedures to automate and streamline various IT processes, including patch management for all university-wide PCs, devices, servers, and systems. After-hours support will occasionally be required. On call support may be required. Specific Duties and Responsibilities Essential Duties: Works to improve critical processes to prevent outages. Performs network device backups and procedures. Maintain aspects of Automation services and systems utilized across the institution. Use problem solving methods combined with university resources to facilitate operations. Identify opportunities for automation and standardization of processes using IT resources. Coordinate with other business units to understand where automation options are appropriate. Propose and implement (as approved) a systematic approach to updating and maintaining components as required for institution systems. Streamline Help Desk ticketing and service management to promote efficiency and consistency. Diagnose and remediate failures in the compliance of automated deployments and tasks. Provide support and maintain university IT assets across campus throughout their lifecycle. Collaborate and assist with the development and implementation of configuration baselines for IT assets. Manage the deployment of applications, patches, and operating systems throughout their lifecycle across the university. Develop and implement new methods of automating tasks to improve the processes used by the institution. Ensure that applications, drivers, and operating system deployments are updated and available for all users and systems. Monitor and report on the detailed health and compliance of IT assets. Administrate client and deployment compliance rates to ensure the overall health of the university s systems. Prepare documentation for various organizational processes as needed. Provides and protects confidential information to verified customers. Provides excellent customer service to members of campus and community. Perform updates/upgrades that regularly require working outside of normal business hours. Employee may perform special projects and other related duties as required to meet the ongoing needs of the institution. Education, Experience, and Licenses Two plus years of related IT experience and/or training; or an equivalent combination of education and experience. Valid Driver's License and the ability to meet insurance requirements for driving university provided vehicles. Knowledge, Skills, and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate the following characteristics: promptness, dependability, self-motivating, good judgement, common sense, and adaptability. Demonstrate the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Demonstrate the ability to define problems, collect data, establish facts, and draw valid conclusions. Demonstrate the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Demonstrate the ability to identify/capture requirements for projects and issues as they are defined. Demonstrate the ability to design, develop, test, and implement systems securely. Demonstrate the ability to document and implement large-scale projects and solutions. Demonstrate the ability to display articulate communication skills as well as strong collaborative, teamwork-driven tendencies to effectively address projects and issues. Demonstrate the ability to work in a team with a variety of people (students, faculty, staff, administrators, vendors, and members of the general public) while keeping a positive attitude. Demonstrate the ability to use computers for data entry. Demonstrate the ability to use small office equipment, including copy machines or multi-line telephone systems. Demonstrate the ability to use or repair small/light equipment, such as power tools. Demonstrate the ability to repair, develop, or install computer/network hardware. Demonstrate excellent problem solving and troubleshooting skills. Demonstrate the ability to work different shifts as needed. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel (including the use of a computer keyboard); and talk or hear (including the use of a telephone). The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate. NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all on the same team. One Watco. Here's what you can expect from Watco: Outstanding culture recognized by Forbes and Newsweek Competitive compensation and benefits Paid on-the-job training with peer trainers Operations training at the Safe Performance Center in Birmingham, Alabama Leadership and development programs offered through Watco University Career advancement opportunities Hourly pay rate: $17.00 Position Requirements of Successful Operations Support Representative The desired candidate will possess a commitment to service, rigorous attention to detail and the ability to work in a team-oriented environment. Specifically, this position is responsible for interacting with Team Members, Customers and their representatives on over 45+ railroads across the country. This candidate must be willing to provide relevant and accurate information for inquiries regarding products and services. Duties of Operations Support Representative Team Members must be able to operate in a manner where SAFETY and ENVIRONMENT are of the highest importance. Team Members must consistently demonstrate performance toward operational excellence. Coordinate product delivery with outside carriers. Work closely with customers to ensure their satisfaction. Coordinate incoming orders with team to ensure customer satisfaction. Thoroughly and accurately prepare all applicable documentation and recordkeeping. Perform all work in compliance with Company standards, procedures, and regulatory requirements. Other duties as assigned. Job Requirements Communicate effectively, both orally and in writing; concisely provide information, explanations, and instructions; and elicit information from others with varying levels of ability to understand. Must be able to compose business correspondence/email with correct English grammar, spelling and punctuation. Must be able to speak professionally on the telephone and in an office environment. Obtain and provide information in a clear and courteous manner. Demonstrate compassion, respect, courtesy, and tact when interacting with others. Maintain composure, efficiency, and a positive customer-service oriented manner during periods of peak workload, with frequent interruptions. Organize work, set priorities, meet critical deadlines, and follow-up with minimal direction. Enter and retrieve data from computer system. Independently recognize and define a problem, identify the resources available to help solve the problem, create and implement viable solutions, and follow through to ensure the problem is resolved to the satisfaction of all parties. Exercise delegated authority to take action and to recognize when it is appropriate to seek assistance from others when limits of delegated authority have been reached. Recipient of a High School Diploma or equivalent. Proven experience of at least one (1) year in an office setting. Knowledge of general office procedures. Must maintain regular, dependable attendance and a high level of performance. Must be able to work with a team, take direction and follow work rules, as well as, take on additional job responsibilities as needed. Must possess a valid driver's license and a driving record satisfactory to the Company and its insurers. Successful completion of a background check and drug screen. This is not a remote position. Team members are required to be in the office during designated assigned office hours.

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area(Fayetteville, Springdale, Rogers, Bentonville)and they are in need of aHelp Desk Support Level II. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halois a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Springdale, AR

Referred by a Paschal Pro? Start Here. Great people know great people-join a team that's built on both. Paschal has been proudly serving Northwest Arkansas since 1968. Thanks to a strong commitment to quality, service to others, and delivering the best customer experience possible, we've grown to serve major markets across Central Arkansas, the Fort Smith River Valley, Southwest Missouri, Oklahoma City, and the DFW metro area. At Paschal, we live by one guiding principle: “Professional People. Professional Service.” To us, professionalism means showing up with integrity, striving for excellence, and taking pride in your work-whatever your role. If a Paschal employee referred you, you're already off to a great start. We're proud of the team we've built and the people they bring our way. Please be sure to list the name of the Paschal employee who referred you on your application. We offer: Industry-leading pay Health, dental & vision insurance Paid time off Company-paid life insurance Tuition reimbursement A culture centered on people-Customers, Employees, and the Company Ready to join a company where professionalism, purpose, and people come first? Apply now-we'd love to learn more about you. Paschal Home Services, LLC and Paschal Home Services DFW, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local laws.

Job Responsibilities In addition to the requirements for each role list above, applicants must: Participate and provide feedback in the development of mentoring and advocacy training materials Complete the Mentoring Training Program, designed to build key mentorship skills. Lead groups: Facilitate support groups and educational sessions Provide support: Offering support, guidance, and coaching to families navigating the child and well-being system Teach: Teach families how to advocate for themselves, their children, protect their rights, and identify/use community resources Educate: Share stories, provide information, advise and connect families to community resources Build relationships: Helping people connect to service providers and social support networks Collaborate: Work with other providers, family members, and state entities. Maintain confidentiality: Observe all rules of confidentiality for clinical information and treatment Participate in staff training and development Serve on designated committees within the agency, if applicable Document activity logs Maintain records and data collection Compile monthly and annual reports, as requested Attend Agency staff meetings, Case Conferences and Individual and Group Supervision Note: This position requires travel to key sites within their assignment DCF catchment area. Required Qualifications Life Experience: Self identifies as someone who has successfully navigated the DCF system and have successfully reintegrated their child back into their home for at least six months Is knowledgeable of current foster care system processes and available service support Education: High School diploma or GED Education may be substituted for experience on a year for year basis Experience used to substitute education is in addition to any required work experience Certifications/Licenses: N/A Other: Has reliable transportation Languages: N/A Preferred Qualifications Education: Bachelor's Degree in a related business field Certifications/Licenses: N/A Work Experience: Has self-identified life experience as a caregiver, parent, or guardian, with a child with special needs, disabilities, and/or mental health condition and direct life experience navigating multiple systems of care within Kansas Has knowledge of community resources and services for families with children with ASD and I/DD or other mental/behavioral needs Experience with Microsoft Office Suite (Microsoft Word, Excel, SharePoint, etc…) Experience using data collection services (REDCap) Languages: Fluent in English and Spanish languages Skills Strong independent organizational skills. Strong written and oral communication skills Strong organizational and planning skills Recognizes and demonstrates sensitivity toward cultural and ethnic differences Effectively can manage conflict to promote change and growth and inspire the development of families served Has strong interpersonal skills Knowledgeable in Microsoft Office Suite (Microsoft Word, Excel, SharePoint, etc…) Knowledge of data collection services (REDCap) Excellent record-keeping skills This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice. (Hourly, Part-time: Starting at $20/hr)

We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Help Desk Specialists are proficient in server deployment, networking, and firewall management; and have experience with support software and security tools. Help Desk Specialists provide remote support for clients and end-users by communicating with affected parties during problem management, both online and in person. FLSA Status: Non-exempt Requirements Major Duties and Responsibilities * Provides remote desktop, laptop, server, and network problem management and support services to clients and end-users through phone, chat, email, and ticketing systems * Identify, document, and prioritize service requests. Troubleshoot and resolve client technical issues and escalate when needed * Facilitate the restoration of normal service operations while minimizing impact to the end-user * Using the knowledge of software tools to perform day-to-day functions and troubleshooting * Handle remote service tickets on a day-to-day basis Desired Skills, Abilities, Characteristics, and Education * 2+ years IT Help Desk experience, preferably with an MSP * Client service oriented and positive participating team member * Ability to maintain confidentiality of the company and client information * Excellent written and verbal communication skills required * Ability to document and follow established company procedures * Understanding of hardware, software, security tools, and concepts * Experience and knowledge of troubleshooting applications such as Microsoft 365, Adobe Acrobat, etc. * Experience using a Ticketing system/ RMM Tool and PSA software (Specifically Connectwise Automate and Manage) * Experience providing support via remote tools * IT Glue experience preferred * WatchGuard/Firewall experience preferred * StorageCraft, Datto backups experience preferred * Ability to work autonomously both swiftly and effectively * Ability to organize and prioritize tasks * Reliable transportation to and from work Working Conditions Adams Brown Technology Specialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am - 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect. Additional hours (overtime) and travel may be required. Travel to client offices does not typically require overnight stays. Possible on call duties, with extended hours. AdamsBrown Technology Specialists, LLC. is an Equal Opportunity Employer.

Job Title: Infrastructure Engineer Hours/Schedule: Monday-Friday, 8 am to 5 pm Type: Contract (1/12/26-4/5/26) The Infrastructure Engineer supports digital and technology initiatives by maintaining reliable IT operations and providing advanced technical support at the site. This role ensures system stability, manages incidents, and collaborates with global and local teams to implement new technologies while upholding security and compliance standards. The position combines technical expertise with leadership and project coordination responsibilities. Responsibilities + Serve as a visible, trusted leader across projects and site activities. + Participate in project work to plan, track, and communicate IT changes. + Coordinate with external vendors to resolve issues and maintain business continuity. + Ensure reliability and protection of site-critical systems, including WAN/LAN, servers, printing, and phone systems. + Provide 2nd- and 3rd-line desktop support and resolve technical issues promptly. + Respond to incidents and service requests, escalating when needed to minimize business impact. + Maintain hardware lifecycles and provide IT knowledge, onboarding materials, and documentation to users. + Work with compliance teams to uphold cyber and physical security processes and escalate non-compliance. + Collaborate with global digital and technology teams to introduce and support new technologies. Qualifications + Intermediate proficiency with desktop productivity tools. + Intermediate proficiency in systems and network troubleshooting. + Analytical skills for identifying and resolving technical issues. + Demonstrated leadership experience with the ability to influence stakeholders. + Project management experience and ability to uphold standards. + Bachelor's degree in Information Technology or related field, or Associate's degree with 5 years of IT manufacturing experience. + Minimum 1 year of IT experience. Benefits System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan. Ref: #558-Scientific System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Pittsburg State University is accepting applications for a Technical Support Specialist in the Department of Information Technology Services that is responsible for providing technical advice, assistance and support to computer users in a distributed computer environment by repairing, maintaining, and installing computer hardware, software and other peripherals and systems necessary to conduct the business of Pittsburg State University. These duties are performed in all university settings, including office areas, computer labs, public areas, and more; the expectation being that the employee performs with the most professionalism and efficiency. Duties and Responsibilities 45% - Recommends, schedules, and performs repairs and maintenance to ensure desktop integrity to clients on campus within established standards and guidelines. This includes, but is not limited to computer hardware, computer software, peripherals, and other devices. 20% - Enters all support issues in the department ticketing program with all steps completed and conversations documented by following client communication and procedures as documented in the tech support standards document. 20% - Works with peers and other ITS staff to provide prompt troubleshooting and proactive planning to ensure continuity and security of the campus network. This includes following designated standards for setup and on-going service to end-users. 10% - Increases knowledge base by reading, training or other methods to keep up-to-date technically and apply new knowledge to job. 5% - Acts as backup administrator for various campus applications as well as other duties as assigned. Education and Experience Required Education and Experience - Time of Hire High school diploma or equivalent Two years advising and assisting computer users in distributed computing environments Preferred Education and Experience Bachelor's degree in computer science or related technical field or Industry Certifications Screening Services (Background Checks): Your employment with Pittsburg State University is contingent on a satisfactory criminal background check and sex offender check. Job Type: Unclassified Appointment Duration: 12 months Work Schedule: Full Time, Monday - Friday, 8:00 AM - 4:30 PM Application Documents Required*: Resume Cover Letter Names and Contact Details for three (3) Professional References *Consolidate into two documents to upload. Open Until Filled with a first consideration date of 12/4/2025 Search Committee Chair: David Nance, ******************** Visa Sponsorship is not available for this position. PSU will only accept applications submitted through this process. Pittsburg State University is an Equal Opportunity and Affirmative Action Employer. We are committed to creating an inclusive environment for all employees.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance As a key member of the System & Admin team, the IT Service Technician role provides advanced IT user support, account setup, and administration of various IT systems for multiple business units and team members across the US. This in-office, full time, role reports directly to the Director of Systems and Admin, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization. Duties & Responsibilities: Provide onsite and remote IT support as required for company personnel Provide effective communication for issue resolution with company personnel Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership Perform new hire credential and security set up Purchasing, enrollment, and set up of devices, such as laptops, iPads, and iPhones Track and manage the usage of software licenses Maintain inventory of IT assets (ex: laptops, desktops, mobile devices) Assist with managing active directory, group policy, and system updates in coordination with System Admin Administer cloud-based services, such as Zoom, Google Enterprise, Microsoft 365 Management of MDM platform, including deployment, configuration, monitoring, and repairs/replacements Other duties as assigned Requirements: Qualified candidates should possess a minimum 2+ years of recent, professional, hands on and over the phone technical support experience Excellent Customer Service skills (genuine desire to help customers with issues) Strong team player working on both shared and individual assignments Technically minded with a focus on customer service Experience with Apple hardware and general software navigation ability Strong hardware troubleshooting/repair skills (preferably on Mac devices) Ability to troubleshoot common issues with mobile devices (iPhones and iPads) Ability to manage user accounts, groups, etc. through Jamf, Google Enterprise, Microsoft etc. Experience with problem ticket/case management systems Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets Perform daily operations to maintain business functions Preferred Qualifications: Previous experience in a technical support position in a fast-paced environment Previous customer service experience A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access Strong verbal and written interpersonal and communication skills Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management Physical Demands Lifting up to 20 pounds occasionally and frequently moving small objects Frequently sitting for long periods of time Walking or standing occasionally This position works mostly indoors going outdoors may be frequently required Must have manual use of hands and vision to use computer constantly

Full-time Description The Treasury Management Support position is primarily responsible for assisting with online banking, ACH, wires, remote deposit, cash sweeps, and positive pay. This position will need to build a strong knowledge of bank and treasury products to assist internal and external customers with Treasury Management products and service. Major Duties and Accountabilities: Takes part in and embraces the Legacy culture by providing excellent customer service to internal and external customers. Assist customers and employees with the completion of wire requests and monitor the activity of the wire system(s) Provide support for online banking new enrollment, logon issues or general questions regarding Legacyar.com, mobile banking, bill pay or Zelle. Support the Treasury Sales team by custom building ACH, Wire, RDC, Cash Sweeps and Positive Pay services for clients. Monitor daily ACH files that may require timely approval. Add new ACH or Wire Services for business clients. Review incoming Positive Pay files, resolve any issues with posted items and contact customers as needed to answer unresolved statement items. All other responsibilities as assigned. Requirements Required: A high school diploma or GED equivalent. 1-year previous bank experience. Must demonstrate attention to detail. Proficient in Microsoft Office. Strong interpersonal skills and ability to communicate clearly both orally and in written form. Preferred: Previous deposit operations experience. 3 years previous bank experience. Bachelor's degree in accounting, finance, or related areas.

Job Description A Client Support Specialist at Taylor King Law is responsible for delivering “client first” service in a professional, fast-paced legal environment. Major Responsibilities/Activities · Communicating regularly and clearly with clients, insurance adjusters, and attorneys; · Creating and maintaining client files · Managing clients in the opening stages of a personal injury case; · Maintaining a high caseload through effective time management, multi-tasking, and organization; · Preparing settlement demands; · Delivering our promise, “On Your Side, By Your Side” to clients, providers, staff, and attorneys. Minimum Requirements Education : Bachelor's degree preferred. High School diploma required. Experience : Legal or medical case management, insurance defense, or related legal background preferred but not required. Experience in customer service is a plus. Demonstrated ability to work with various technology. Computer skills: word processing/merged documents, spreadsheets, and database (experience with Salesforce software is a plus). Other skills : Bilingual in Spanish/English is a plus. Excellent communication skills (written and oral), demonstrated commitment to customer service, time management, organization, and team player. Ability to function empathetically in a high-stress environment. Benefits and Compensation · Compensation is based on experience; · Medical, dental, vision, and supplemental insurance is available; · Simple IRA retirement benefit after one year of full-time service; · Generous paid time off policy with an additional 9 paid holidays per year; · Excellent work environment Company Summary Taylor King Law, headquartered in Arkadelphia, Arkansas, is a team of over 20 attorneys and more than 50 professional staff members who are ready to help. With seven offices throughout Arkansas, we advocate for clients in the areas of car, truck, or motorcycle accidents, slip and fall injuries, nursing home abuse, wrongful death, traumatic brain injuries, defective product injuries, and social security disability claims.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11 - $16 per hour Salary Range: 11 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.

Job Description Are you currently working in an Education setting passionate about making a difference in children's lives? Maybe you're working for the Department of Education or a Private School as a teacher, teacher's assistant, or paraprofessional and looking for some additional work after 3 pm? Channel that passion into a career that aligns with your skills and expertise. Join us in the Applied Behavior Analysis (ABA) field, where your knack for working with children can bring about genuine change for those with Autism. Be a vital part of a community dedicated to enhancing lives. Perks: Same Day Pay! No more waiting for payday - now you can access a portion of your paycheck right after you clock in and out. Whether it's an emergency or you just need funds sooner, you'll have the flexibility to get paid immediately. Your time. Your money. On your schedule. Great opportunity for anyone in Education or related fields, as many positions offer afternoon or evening hours. Great role for Teachers, Teachers Assistants, and Paraprofessionals! Enjoy job security and advancement opportunities in the thriving ABA industry. Experience flexibility and autonomy in your schedule. Receive competitive compensation. Ideal for those seeking part-time positions. A fantastic entry point into the field of psychology, providing valuable real-world experience. No prior ABA experience needed; we provide comprehensive training. Responsibilities: Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior. Serve as an integral member of our clinical team, responsible for the direct implementation of skill-building and care plans. Record session data accurately using electronic devices. Foster a positive learning environment for clients and connect with families. Collaborate with families and BCBA Supervisor(s) to enhance treatment effectiveness. Qualifications: High school diploma or equivalent. Willingness to learn and passionate about making a difference for children with Autism. Patience, compassion, and the ability to maintain a calm demeanor in challenging situations. Need to Know: Services will be provided in clients' homes or in community-based locations. All positions start off part-time. Required to take the 40-hour Registered Behavior Technician course. Looking to hire candidates who are willing to make a 6-month commitment to change our clients lives. Great Fit If You Have Experience In: Education or early childhood development Childcare, babysitting, or youth mentorship Teaching assistant, paraprofessional, or instructional aide roles After-school programs or camp counseling Behavioral health, mental health, or social services ABA therapy or working with individuals with Autism Healthcare support (DSP, CNA, HHA, PCA, caregiver) Supporting a neurodiverse family member or loved one No experience? No problem - paid training is provided! If you're compassionate, patient, and passionate about making a difference, we encourage you to apply. Apply today, join our team, and let your skills in the classroom make a positive impact on the lives of children with Autism.

One of our direct client is urgently looking for Network Administrator @ Bentonville AR TITLE: Network Administrator Duration: 6 to 12+ months Rate: DOE Description: Monitors, troubleshoots and maintains network (LAN, WAN, wireless and VoIP) multiplexers, hubs and routers, and uses remote monitoring tools. The duties of this position can be broad and may include such tasks as installing new workstations and other devices, adding and removing individuals from the list of authorized users, archiving files, overseeing password protection and other security measures, monitoring usage of shared resources, and handling malfunctioning equipment. Selects, develops, integrates and implements network management applications for Internet components. Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience. Typically has 0 - 3 years of IT work experience in infrastructure/network environments in network operations, support, maintenance and administration.

Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Help Desk Specialists are proficient in server deployment, networking, and firewall management; and have experience with support software and security tools. Help Desk Specialists provide remote support for clients and end-users by communicating with affected parties during problem management, both online and in person. FLSA Status: Non-exempt Requirements Major Duties and Responsibilities Provides remote desktop, laptop, server, and network problem management and support services to clients and end-users through phone, chat, email, and ticketing systems Identify, document, and prioritize service requests. Troubleshoot and resolve client technical issues and escalate when needed Facilitate the restoration of normal service operations while minimizing impact to the end-user Using the knowledge of software tools to perform day-to-day functions and troubleshooting Handle remote service tickets on a day-to-day basis Desired Skills, Abilities, Characteristics, and Education 2+ years IT Help Desk experience, preferably with an MSP Client service oriented and positive participating team member Ability to maintain confidentiality of the company and client information Excellent written and verbal communication skills required Ability to document and follow established company procedures Understanding of hardware, software, security tools, and concepts Experience and knowledge of troubleshooting applications such as Microsoft 365, Adobe Acrobat, etc. Experience using a Ticketing system/ RMM Tool and PSA software (Specifically Connectwise Automate and Manage) Experience providing support via remote tools IT Glue experience preferred WatchGuard/Firewall experience preferred StorageCraft, Datto backups experience preferred Ability to work autonomously both swiftly and effectively Ability to organize and prioritize tasks Reliable transportation to and from work Working Conditions Adams Brown Technology Specialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am - 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect. Additional hours (overtime) and travel may be required. Travel to client offices does not typically require overnight stays. Possible on call duties, with extended hours. AdamsBrown Technology Specialists, LLC. is an Equal Opportunity Employer.