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Help Desk Technician
Teksystems 4.4
Remote support specialist job in Lowell, AR
Help Desk - Primary Duties and Responsibilities: * Works in close coordination with project managers and field technicians on customer-facing projects. * Capture data from projects including check-in/out times, time on site, and validating work completion documentation.
* Ability to follow project documentation to ensure proper execution of project support requirements.
* Provide service and troubleshooting support to field techs via phone, chats, and emails.
* Implement, change, and create processes for different project needs when they arise.
* Remotely configure and program network cabling and other networking equipment such as hubs, switches, wireless, CCTV and UPS.
* Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices
* Ability to execute and or create programs and scripts.
* Remotely configure/verify port configurations and network settings.
* Assist with any other technical needs that we can meet for the teams as they arise.
* Adhere to all required project safety requirements.
* Excellent written and verbal communication skills.
* Exceptional problem-solving skills.
* Strong attention to detail, organizational, and follow-up skills.
* Efficiently read and decipher manufacturer instructions.
* Experience with Network switch programming.
* IP camera programming experience.
* Perform any other duties not specifically stated herein, but which your supervisor may assign.
* Operational knowledge of Virtual Desktop Infrastructure (VDI)
* Operational knowledge of switch configuration and programming.
* Operational knowledge of Analog / IP, Switch, Wireless, Routers, UPS and/ or CCTV.
* Proficient with the use of computers, including typing skills as well as applications such as Microsoft Office programs, Service Now, secure CRT, etc.
*Skills*
Help desk support, Troubleshooting, Customer service, network troubleshooting
*Top Skills Details*
Help desk support, Troubleshooting, Customer service, network troubleshooting
*Additional Skills & Qualifications*
Help Desk - Primary Duties and Responsibilities:
* Works in close coordination with project managers and field technicians on customer-facing projects.
* Capture data from projects including check-in/out times, time on site, and validating work completion documentation.
* Ability to follow project documentation to ensure proper execution of project support requirements.
* Provide service and troubleshooting support to field techs via phone, chats, and emails.
* Implement, change, and create processes for different project needs when they arise.
* Remotely configure and program network cabling and other networking equipment such as hubs, switches, wireless, CCTV and UPS.
* Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices
* Ability to execute and or create programs and scripts.
* Remotely configure/verify port configurations and network settings.
* Assist with any other technical needs that we can meet for the teams as they arise.
* Adhere to all required project safety requirements.
* Excellent written and verbal communication skills.
* Exceptional problem-solving skills.
* Strong attention to detail, organizational, and follow-up skills.
* Efficiently read and decipher manufacturer instructions.
* Experience with Network switch programming.
* IP camera programming experience.
* Perform any other duties not specifically stated herein, but which your supervisor may assign.
* Operational knowledge of Virtual Desktop Infrastructure (VDI)
* Operational knowledge of switch configuration and programming.
* Operational knowledge of Analog / IP, Switch, Wireless, Routers, UPS and/ or CCTV.
* Proficient with the use of computers, including typing skills as well as applications such as Microsoft Office programs, Service Now, secure CRT, etc.
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract to Hire position based out of Lowell, AR.
*Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Lowell,AR.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-20 hourly 2d ago
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Fireproofing Application Specialist
PPG 4.4
Remote support specialist job in Springdale, AR
PPG Industries
Pittsburgh Pennsylvania
Join PPG's elite Passive Fire Protection (PFP) Application Specialist team-the critical bridge between R&D innovation and real-world performance. As our “first customer,” you will rigorously test pre-production PFP coatings like PPG PITT-CHAR NX and STEELGUARD , push them to their limits in high-temp ovens, and deliver precise feedback to refine life-saving formulations. You will then lead global third-party certification, ensuring flawless execution of fire-test protocols. This hands-on, high-impact role demands PFP mastery, meticulous documentation, a strong customer-facing attitude, and proven interpersonal skills to build trusted relationships with R&D, production, third-party institutes, and external stakeholders worldwide.
Key Responsibilities
Bridge R&D and Reality: Receive first-batch PFP materials; design and execute exhaustive application trials (spray, trowel, curing) to stress-test char expansion, adhesion, and fire resistance. Document failure points and collaborate with R&D for rapid adjustments.
Third-Party Fire Testing Leadership: Coordinate with global institutes (England, Saudi Arabia, Peru, etc.) to align UL 1709, EN 13381, ISO 834 fire-test protocols, deadlines, and deliverables. Supply exhaustive documentation-never “too much information”-to secure PFP certifications.
Deadline-Driven Execution: Own immovable fire-testing milestones. Witness production runs, oversee in-house PFP spray-outs in high-temp furnaces, and ensure every detail is captured for regulatory records.
Hands-On PFP Application (25% of role): Perform daily PFP spray-outs and intumescent testing at PPG facilities or third-party sites while wearing full Tyvek PPE. Operate pumps, plural-component systems, and high-temp test ovens for PFP validation.
Bespoke R&D Support: Fulfill custom PFP requests, including in-house furnace testing.
Global Relationship Management: Build and maintain strong customer-facing relationships through face-to-face interactions with fire-testing institutes, production teams, and stakeholders. Conduct virtual and in-person meetings to keep PFP projects on track.
Administrative Excellence (80% when not traveling): Generate detailed PFP trial reports, CRM updates, fire-test data packages, and compliance documentation.
Qualifications
No degree .
Hands-on experience in application and testing of coatings
Proven expertise in spray/trowel systems, pumps, surface prep, and curing; comfort pushing performance to failure in high-temp ovens.
Meticulous attention to detail-capable of producing exhaustive, audit-ready fire-test documentation under tight deadlines.
Strong customer-facing attitude and experience-professional, proactive communicator who excels in face-to-face technical discussions with clients, fire engineers, certifiers, and third-party partners.
Experience coordinating with third-party testing bodies
Willingness to wear full Tyvek PPE and work with high-temp ovens and hazardous materials.
Travel Expectations
15-20% annual travel
Preferred Skills
Hands-on experience in application and fire-testing of Passive Fire Protection (PFP) coatings
Proven expertise in PFP spray/trowel systems, pumps, surface prep, and curing; comfort pushing char performance to failure in high-temp ovens.
Proven expertise in PFP spray/trowel systems, pumps, surface prep, and curing; comfort pushing char performance to failure in high-temp ovens.
Pump and plural-component spray equipment expertise for thick-film PFP.
Certification in PFP application (NACE/SSPC, FROSIO, ICorr) or fire testing standards.
Familiarity with furnace-based PFP testing, hydrocarbon fire curves, or wind blade fire protection.
Multilingual (Spanish/Portuguese a plus for South America).
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
$61k-86k yearly est. Auto-Apply 60d+ ago
Epic Cogito SSIS Application Support Specialist 6062518
Accenture 4.7
Remote support specialist job in Bentonville, AR
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
+ The Epic Cogito SSIS Application SupportSpecialist will bring 2+ years of experience in the Cogito SSIS application, with a strong background in managing project tasks, client stakeholder relationships, and client workflows.
+ This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment.
+ Leading the design, configuration, testing and go-live support for the applications to ensure alignment with business needs and efficient integration between Epic and 3rd party systems.
+ Oversee project estimating and planning, including providing best practices around system and workflow optimization, ensuring data integrity and system stability.
+ Responsible for collaborating with the Accenture team, software vendor team, and client in delivering projects and optimizations in the following areas.
+ Act as a subject matter expert (SME) for Cogito SSIS workflows and configurations.
+ Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies.
+ Develop, implement, and maintain an application project plan with detailed approach and timeline; configuration and risk management plans; status reporting and change control processes.
+ Support PMs with proposal creation (scope, risks, etc), success and performance metric establishment, detailed design document creation, deliverable approval, service request creation, issue and risk identification and project progress reporting.
+ Escalate and resolve issues and risks.
+ Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
+ Maintain system documentation, including workflows, build specifications, and testing protocols.
+ Facilitate lessons learned and formal stakeholder surveys.
+ Validate and monitor cost and resource estimates.
+ Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
+ Ensure compliance with HIPAA, data governance, and organizational security policies.
Basic Qualifications:
+ Minimum 2 years as an Epic Cogito SSIS Application SupportSpecialist
+ Minimum 2 years of experience in a client facing IT analyst role
+ Minimum 3 years of work exp
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (**************************************************************************************
Role Location Hourly Salary Range
California $54 to $68
Cleveland $54 to $68
Colorado $54 to $68
District of Columbia $54 to $68
Illinois $54 to $68
Maryland $54 to $68
Massachusetts $54 to $68
Minnesota $54 to $68
New York/New Jersey $54 to $68
Washington $54 to $68
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$34k-63k yearly est. 33d ago
Help Desk Technician I
Computech Corporation 4.3
Remote support specialist job in Bentonville, AR
Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes
the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or
equivalent, technical training and 0-1 year of experience in a related role. ;
Key Areas of Responsibility :
Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service -
Receive and document service request and customer information - Gather problem information and determine criticality -
Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools -
Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities -
Participate in special projects to continuously improve processes, tools, systems and organization -
Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business -
Actively develop job related skills -
Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs.
The agent will be measured on speed of response, clarity and accuracy of captured information.
Qualifications
Typical requirements are a
high school degree
or
equivalent, technical training
and 0-1 year of experience in a related role.
Additional Information
Additional Job Description:
Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents.
Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations.
Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools -
Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge
Work Environment:
The position involves prolonged periods of PC and telephone usage.
The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls.
The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.
$34k-57k yearly est. 7h ago
IT Support Specialist
Emery Sapp & Sons 3.9
Remote support specialist job in Springdale, AR
The IT SupportSpecialist provides frontline technical support for the
corporate office and nearby plants, quarries, shops, and job sites. This role delivers both in-person and remote assistance to end users and supports ESS's strategic initiatives. The Specialist ensure reliable technology operations, consistent customer service, and accurate documentation.
Key Responsibilities:
• Provide in-person support for end users in the office, nearby plants, quarries,
shops, job sites, and remotesupport across all locations.
• Respond to incidents and service requests in a timely, professional manner.
• Document troubleshooting and resolutions within the service management system.
• Prepare and deploy hardware for new hires; set up accounts and required access.
• Retrieve hardware and ensure proper deactivation during offboarding.
• Maintain accurate asset records in ITAM solution, updating entries in real time.
• Assist with inventory audits, hardware lifecycle tasks, and device tracking.
• Collaborate with other IT team members to support field operations and remote
users.
• Support job sites and field personnel with technology needs, traveling locally as
required.
• Follow established SOPs, runbooks, and IT processes.
• Create or update documentation and knowledge base articles to support
consistency.
• Participate in IT rollouts, upgrades, and standardization initiatives.
• Identify recurring issues and escalate appropriately to support problem
management.
• Stay up to date on emerging IT technologies and trends in the construction industry.
• Other duties as assigned.Qualifications:
• 2+ years of IT Support or help desk experience.
• Strong understanding Windows OS, Microsoft 365, hardware, and basic networking.
• Ability to communicate clearly with both technical and non-technical users.
• Strong customer service, problem solving, and prioritization skills.
• Associate's degree in computer science, IT, or a related field preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$36k-61k yearly est. Auto-Apply 18d ago
Rail Operations Support Representative - Pittsburg, KS
Watco Companies, Inc. 4.3
Remote support specialist job in Pittsburg, KS
Start
a
Watco
Career
and
Discover
the
Difference
$33k-41k yearly est. 4d ago
IT Help Desk Support - Level II
K2 Staffing
Remote support specialist job in Springdale, AR
Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja.
Having working knowledge of a PSA tool, such as Autotask or Halo is a plus.
Experience working with Microtik routers.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$32k-52k yearly est. 60d+ ago
IT Support Specialist- Springdale, AR
Arisa Health
Remote support specialist job in Springdale, AR
Arisa Health is seeking a IT Supportspecialist to join our team in Springdale, AR. This is a great opportunity for candidates who are tech-savvy, curious, and ready to grow their skills in a supportive environment. Prior IT experience is helpful, but not required.
Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties.
This position is classified as full- time, non- exempt (hourly) and reports to the Sr. Director of Programs and Reporting.
Work hours: Monday - Friday; 8:00 a.m. to 5:00 p.m.
What you will do as a IT SupportSpecialist at Arisa Health:
Support the IT Help Desk including NetSmart connection support
Assist with user account management and NIAM access setup
Troubleshoot issues related to NetSmart and MyAvatar
Complete billing corrections for non-billable services
What we look for in a IT Support candidate:
Effective written and verbal communication skills
Familiarity with Microsoft applications such as Word and Excel
General knowledge of internet navigation, basic technical support
The ability to work independently and as part of a team
Previous Network Technician experience preferred
What we offer our team members:
A mission driven company dedicated to transforming communities one life at a time.
A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
Ongoing training throughout your employment
Paid Time Off and Holidays throughout the year to recharge.
Company sponsored Whole Health programs designed to recharge our teams.
Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community's one life at a time.
$32k-52k yearly est. 12d ago
IT Help Desk Support - Level II
K2 Staffing, LLC
Remote support specialist job in Springdale, AR
Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja.
Having working knowledge of a PSA tool, such as Autotask or Halo is a plus.
Experience working with Microtik routers.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$32k-52k yearly est. 15d ago
IT Support Technician
Cardinal Scale Manufacturing Co 4.0
Remote support specialist job in Webb City, MO
Summary/Objective
The IT Support Technician is responsible for providing technical support to end-users for both hardware and software, including diagnosing and resolving technical problems, within the company's manufacturing plant.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Install, configure, and maintain computer hardware, software, and peripherals as well as troubleshoot and resolve hardware, software, and network issues in a timely manner.
Monitor and maintain computer systems and networks to ensure optimal performance and security.
Document IT processes, procedures, and troubleshooting steps for knowledge sharing, and collaborate with other IT Team members to implement and maintain IT policies and procedures.
Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person and remotesupport.
Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software.
Troubleshooting and maintaining IT infrastructure equipment such as computers/laptops, phones, printers, conference rooms, servers, and network devices.
Create and support user account and group membership setups in Active Directory.
Install, maintain, and troubleshoot ethernet and fiber optic cables.
Evaluate, prioritize, and resolve problems and requests; escalate when appropriate.
Track and maintain inventory and distribution records for all hardware and components.
Maintain a clean and organized work area by following established guidelines.
Safely operate scissor lifts to run network lines and mount equipment.
Work on projects and perform other duties as assigned.
Competencies
Technical Capacity
Thoroughness
Time Management
Communication Proficiency
Required Education and Experience
Associate's Degree in IT technical field
Prior work experience with computers, Microsoft applications, networks
Eligibility Qualifications
Experience with MS 365, SharePoint, and other MS applications.
Ability to work with a sense of urgency in a team-oriented environment.
Familiarity with cybersecurity, including antivirus, back-up, and data recovery solutions.
Excellent problem solving and troubleshooting skills.
Knowledge of computer and network (switches, routers, etc.) hardware.
Good interpersonal and communication skills.
Adaptability to stay current with evolving technologies.
Position Type/Expected Hours of Work
This is a full-time position. Hours of work are Monday through Friday, 8:00am to 5:00pm, 40 hours per week. Overtime may be required based on business needs.
Benefits
Benefits for full-time employees include Paid Time Off, medical, dental, vision, life & disability insurance, 401k matching, Employee Referral Program, and Employee Assistance Program.
$33k-47k yearly est. Auto-Apply 7d ago
General Application - Employee Referrals
Paschal Air, Plumbing & Electric
Remote support specialist job in Springdale, AR
Referred by a Paschal Pro? Start Here.
Great people know great people-join a team that's built on both.
Paschal has been proudly serving Northwest Arkansas since 1968. Thanks to a strong commitment to quality, service to others, and delivering the best customer experience possible, we've grown to serve major markets across Central Arkansas, the Fort Smith River Valley, Southwest Missouri, Oklahoma City, and the DFW metro area.
At Paschal, we live by one guiding principle: “Professional People. Professional Service.”
To us, professionalism means showing up with integrity, striving for excellence, and taking pride in your work-whatever your role.
If a Paschal employee referred you, you're already off to a great start. We're proud of the team we've built and the people they bring our way.
Please be sure to list the name of the Paschal employee who referred you on your application.
We offer:
Industry-leading pay
Health, dental & vision insurance
Paid time off
Company-paid life insurance
Tuition reimbursement
A culture centered on people-Customers, Employees, and the Company
Ready to join a company where professionalism, purpose, and people come first? Apply now-we'd love to learn more about you.
Paschal Home Services, LLC and Paschal Home Services DFW, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local laws.
$60k-92k yearly est. Auto-Apply 60d+ ago
Commercial IT Technician
Northeast Technology Center
Remote support specialist job in Grove, OK
We are looking for a service oriented technician who is ready to serve our clients varied needs. We serve a large variety of industries IT needs.
The applicant needs to be knowledgeable of the basics of networking, windows troubleshooting, Office 365, Onedrive, and be ready to learn more.
$31k-53k yearly est. 16d ago
Mitigation Technician Tier 2
Jenkins Restorations 3.2
Remote support specialist job in Picher, OK
Jenkins Restorations upholds a vision to be the restoration firm of choice in existing and future markets while upholding Biblical values. The Mitigation Technician reports to the General Manager with accountability for providing excellent service for those who have been victims of disaster and for restoring property and lives with a servant's heart. They should embody Jenkins Restorations' core values, including, Can-do Attitude, Excellent Execution, Do the Right Thing, Actions of a Servant, and Responsible Stewardship (C.E.D.A.R).
The Mitigation Technician is primarily responsible for physically performing the water and storm damage cleanup for properties and providing excellent customer service skills. This is a labor-intensive construction related position that has a rotating on call / response requirement.
JOB RESPONSIBILITIES for the Mitigation Technician:
* Mitigation Technician cleans and dries out internal/inside areas of damaged property
* Identifies items that are wet with a specialized equipment
* Removes drywall, pulls up flooring, clears out all debris
* Pumps water out with extraction equipment
* Dries out water damaged materials with drying equipment
* Mitigation Technician provides excellent customer service to property owner
* Mitigation Technician effectively communicates job updates/progress with clients, insurance representatives and Project Manager
* Mitigation Technician responds 24x7 as needed
* All other duties as assigned
QUALIFICATIONS AND SKILLS:
* Experience & Education: Successfully completed the IICRC WRT course or another industry recognized/approved class; or one to two years related experience and/or training; or equivalent combination of education and experience. High School diploma or GED required and/or equivalent combination of education and experience
* Excellent customer service and communication skills
* Due to the Emergency Response aspect of this position, work schedules typically include On Call participation (24x7) with modifications in work schedule being dependent on local On Call status
* Willing and able to work and be available for overtime when needed
* Great attitude, trustworthy, dependable, and a pleasant personality
* Willing to receive appropriate vaccines/medical requirements
* Able to pass a background check, driving record check, and regular employee drug screenings
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
LANGUAGE SKILLS:
The Mitigation Technician must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Demonstrate the ability to write routine reports, correspondence, and the ability to speak effectively to customers and/or employees of organization in the English language.
TECHNICAL SKILLS:
To perform this job successfully, the Mitigation Technician should have knowledge of industry related software be able to "touch type" and be familiar with software like Microsoft Office Suite (Excel, Word, Outlook, etc.); able to communicate via cell phone and appropriate apps.
REASONING ABILITY:
The Mitigation Technician should possess the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. They should also have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in the English language.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
While performing the duties of this job, the employee is regularly required to visit project sites that have incurred catastrophic events from fire, water, and storm damage and could require accessing roofs, which they need to be able to carry a 28' ladder from their truck and setting it up at the roof line of the associated property. The employee must be able to carry a minimum of 50 pounds in weight for the purpose of getting material to a specific place on the project site.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is also frequently exposed to moving mechanical parts and high, precarious places. The Mitigation Technician is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. Appropriate safety equipment is furnished.
SUPERVISORY RESPONSIBILITIES:
This position does not have supervisory responsibilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$52k-69k yearly est. 12d ago
Technology Support Specialist
Aurora R-8 School District
Remote support specialist job in Aurora, MO
The Aurora R-VIII School District is seeking applicants for a Technology SupportSpecialist at the Aurora High School. This position is full-time (12 month), 4 days per week (Monday to Thursday). The primary responsibility of this position is to support staff and student technology at the High School. Applicants must have technology support experience, be self-disciplined, with excellent problem solving skills, and have great communication and interpersonal skills. Salary dependent upon years of experience - salary schedule and personnel guide can be found on the District's website - ***************** Benefits include a Board-paid health insurance stipend, paid vacation days, paid sick/personal leave days, and wellness program. Applications are required to include 3 references, resume, cover letter, and a copy of certifications/transcripts. All applicants must complete the application on Aurora R-VIII website with required documents (***************** to be considered for an interview. For additional information, please contact Mr. Ben Brundage, at ************ or by email at **********************.
$33k-54k yearly est. Easy Apply 60d+ ago
Help Desk Specialist - Rogers, AR
Adams Brown 4.0
Remote support specialist job in Rogers, AR
We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Help Desk Specialists are proficient in server deployment, networking, and firewall management; and have experience with support software and security tools. Help Desk Specialists provide remotesupport for clients and end-users by communicating with affected parties during problem management, both online and in person.
FLSA Status: Non-exempt
Requirements
Major Duties and Responsibilities
* Provides remote desktop, laptop, server, and network problem management and support services to clients and end-users through phone, chat, email, and ticketing systems
* Identify, document, and prioritize service requests. Troubleshoot and resolve client technical issues and escalate when needed
* Facilitate the restoration of normal service operations while minimizing impact to the end-user
* Using the knowledge of software tools to perform day-to-day functions and troubleshooting
* Handle remote service tickets on a day-to-day basis
Desired Skills, Abilities, Characteristics, and Education
* 2+ years IT Help Desk experience, preferably with an MSP
* Client service oriented and positive participating team member
* Ability to maintain confidentiality of the company and client information
* Excellent written and verbal communication skills required
* Ability to document and follow established company procedures
* Understanding of hardware, software, security tools, and concepts
* Experience and knowledge of troubleshooting applications such as Microsoft 365, Adobe Acrobat, etc.
* Experience using a Ticketing system/ RMM Tool and PSA software (Specifically Connectwise Automate and Manage)
* Experience providing support via remote tools
* IT Glue experience preferred
* WatchGuard/Firewall experience preferred
* StorageCraft, Datto backups experience preferred
* Ability to work autonomously both swiftly and effectively
* Ability to organize and prioritize tasks
* Reliable transportation to and from work
Working Conditions
Adams Brown Technology Specialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am - 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect. Additional hours (overtime) and travel may be required. Travel to client offices does not typically require overnight stays. Possible on call duties, with extended hours.
AdamsBrown Technology Specialists, LLC. is an Equal Opportunity Employer.
$27k-34k yearly est. 60d+ ago
Technical Support Specialist
Pittsburg State University 4.0
Remote support specialist job in Pittsburg, KS
Pittsburg State University is accepting applications for a Technical SupportSpecialist in the Department of Information Technology Services that is responsible for providing technical advice, assistance and support to computer users in a distributed computer environment by repairing, maintaining, and installing computer hardware, software and other peripherals and systems necessary to conduct the business of Pittsburg State University. These duties are performed in all university settings, including office areas, computer labs, public areas, and more; the expectation being that the employee performs with the most professionalism and efficiency.
Duties and Responsibilities
45% - Recommends, schedules, and performs repairs and maintenance to ensure desktop integrity to clients on campus within established standards and guidelines. This includes, but is not limited to computer hardware, computer software, peripherals, and other devices.
20% - Enters all support issues in the department ticketing program with all steps completed and conversations documented by following client communication and procedures as documented in the tech support standards document.
20% - Works with peers and other ITS staff to provide prompt troubleshooting and proactive planning to ensure continuity and security of the campus network. This includes following designated standards for setup and on-going service to end-users.
10% - Increases knowledge base by reading, training or other methods to keep up-to-date technically and apply new knowledge to job.
5% - Acts as backup administrator for various campus applications as well as other duties as assigned.
Education and Experience
Required Education and Experience - Time of Hire
High school diploma or equivalent
Two years advising and assisting computer users in distributed computing environments
Preferred Education and Experience
Bachelor's degree in computer science or related technical field or Industry Certifications
Screening Services (Background Checks): Your employment with Pittsburg State University is contingent on a satisfactory criminal background check and sex offender check.
Job Type: Unclassified
Appointment Duration: 12 months
Work Schedule: Full Time, Monday - Friday, 8:00 AM - 4:30 PM
Application Documents Required*:
Resume
Cover Letter
Names and Contact Details for three (3) Professional References
*Consolidate into two documents to upload.
Open Until Filled with a first consideration date of 12/4/2025
Search Committee Chair: David Nance, ********************
Visa Sponsorship is not available for this position.
PSU will only accept applications submitted through this process.
Pittsburg State University is an Equal Opportunity and Affirmative Action Employer. We are committed to creating an inclusive environment for all employees.
$28k-33k yearly est. Auto-Apply 60d ago
Client Support Specialist
Taylor King Law 4.2
Remote support specialist job in Rogers, AR
Job Description
A Client SupportSpecialist at Taylor King Law is responsible for delivering “client first” service in a professional, fast-paced legal environment.
Major Responsibilities/Activities
· Communicating regularly and clearly with clients, insurance adjusters, and attorneys;
· Creating and maintaining client files
· Managing clients in the opening stages of a personal injury case;
· Maintaining a high caseload through effective time management, multi-tasking, and organization;
· Preparing settlement demands;
· Delivering our promise, “On Your Side, By Your Side” to clients, providers, staff, and attorneys.
Minimum Requirements
Education
: Bachelor's degree preferred. High School diploma required.
Experience
: Legal or medical case management, insurance defense, or related legal background preferred but not required. Experience in customer service is a plus. Demonstrated ability to work with various technology.
Computer skills:
word processing/merged documents, spreadsheets, and database (experience with Salesforce software is a plus).
Other skills
: Bilingual in Spanish/English is a plus. Excellent communication skills (written and oral), demonstrated commitment to customer service, time management, organization, and team player. Ability to function empathetically in a high-stress environment.
Benefits and Compensation
· Compensation is based on experience;
· Medical, dental, vision, and supplemental insurance is available;
· Simple IRA retirement benefit after one year of full-time service;
· Generous paid time off policy with an additional 9 paid holidays per year;
· Excellent work environment
Company Summary
Taylor King Law, headquartered in Arkadelphia, Arkansas, is a team of over 20 attorneys and more than 50 professional staff members who are ready to help. With seven offices throughout Arkansas, we advocate for clients in the areas of car, truck, or motorcycle accidents, slip and fall injuries, nursing home abuse, wrongful death, traumatic brain injuries, defective product injuries, and social security disability claims.
$30k-37k yearly est. 15d ago
Support Technician
Daveandbusters
Remote support specialist job in Rogers, AR
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $11 - $16 per hour
Salary Range:
11
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
$11-16 hourly Auto-Apply 60d+ ago
Database Integrity Specialist
Art and Wellness Enterprises
Remote support specialist job in Bentonville, AR
The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. Founded by philanthropist and arts patron Alice Walton, Crystal Bridges is a public non-profit charitable organization.
Job Description:
Position Title: Database Integrity Specialist
FLSA Classification: Exempt
Division: Data Strategy
Department: Database & Analytics
Reports to: Director of Data Strategy
Date Reviewed: 12/19/2025
About Crystal Bridges & The Momentary:
Crystal Bridges is a museum of American art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding works that illuminate the American heritage and artistic possibilities. Founded by Alice Walton in 2005, the museum opened in 2011 and is a public, non-profit charitable organization with free admission.
The Momentary is a venue for the music, art, and food of our time, and a catalyst for creativity and economic vitality. An extension to Crystal Bridges, the Momentary is a ‘living room' where community gathers to be inspired, connected, and joyful. The Momentary enriches lives through music, art, and food experiences that inspire creativity, build community, and create joy. You belong here, make the most of this moment.
Position Summary
The Database Integrity Specialist is responsible for ensuring the accuracy, consistency, and reliability of donor and membership records across Crystal Bridges Museum of American Art and the Momentary. This role manages the processing of sponsorship gifts, gift agreements, and memberships while implementing efficient data entry and reporting practices. The Specialist exercises independent judgment in interpreting and applying financial and legally binding agreements, collaborates closely with the finance team to reconcile database records with financial systems, and safeguards organizational transparency. By maintaining high standards of precision and compliance, the Data Integrity Specialist plays a critical role in advancing the museum's mission and strengthening stakeholder trust.
Principal Responsibilities (Essential Functions)
Manage donor gift agreements with sound independent judgment, ensuring the accurate handling of high-value, confidential, and legally binding financial commitments. Oversee the allocation of funds to approved projects, maintaining rigorous standards for financial recordkeeping, reporting, and receipting.
Ensure data integrity by auditing incoming records from web platforms, guest services, the call center, and the museum store to verify accurate financial processing and constituent information.
Process and maintain donor records including gifts, pledges, and acknowledgment letters, ensuring timely and precise entry into the database.
In collaboration with the Development team, ensure that payments are received, properly processed in accordance with gift agreements, and administer the creation and distribution of tax receipting and gift acknowledgements.
Conduct regular audits of database content and departmental reports to safeguard accuracy, consistency, and compliance.
Support financial reconciliation by preparing and validating contribution and gift reports in coordination with the finance team.
Collaborate with the Data Strategy team during peak periods of membership acquisition, renewal, ticketing, and sales to maintain efficiency and reliability in CRM-driven processes.
Assist with advanced reporting and analysis by supporting the Director of Data Strategy in fulfilling complex data requests and generating insights that inform organizational strategy.
Qualifications and Skills
Education, Training, and Traits:
Bachelor's degree from an accredited college or university or equivalent combination of education, training, and experience
Demonstrated expertise in database and finance standards
Ability to interpret complex financial agreements in accordance with law.
Ability to understand and maintain the highest levels of confidentiality
Exemplary written, verbal, and listening communication skills and a demonstrated ability to communicate technical data to a range of stakeholders
Demonstrated proficiency in Microsoft Office and Microsoft Excel
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: In the work environment described below, position requires ability to communicate with others. Position requires utilizing a computer for prolonged periods of time and good eye/hand coordination. Vision abilities required by the job include close vision.
Work Environment: The majority of work will be performed in an office environment. The noise level in the work environment is usually low to moderate. Reasonable accommodations will be reviewed and evaluated should exhibitions exceed noise levels. Occasional weekend, evening and night work hours also required.
All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.
Crystal Bridges is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. We encourage all qualified applicants to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.
$54k-91k yearly est. Auto-Apply 13d ago
Field Specialist - Centerton, AR
Castle Rental and Pawn
Remote support specialist job in Centerton, AR
Established business in NWA is seeking a highly motivated individual to fill an available full-time delivery position. Must have excellent communication and people skills, and a valid drivers license. We offer competitive pay, an incentive plan, and a complete benefits package. Great work environment, and an excellent team atmosphere. We'll fill this position soon, so don't miss this great opportunity.
How much does a remote support specialist earn in Neosho, MO?
The average remote support specialist in Neosho, MO earns between $27,000 and $60,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Neosho, MO