Remote support specialist jobs in New Jersey

The End User Support Analyst provides support for all CFS Brand employees with their Windows based computers and iOS the primary backup to the IT Operations. This position will be expected to support all hardware and application related task and help define and ensure standards as it pertains to IT assets. Essential Duties: Responsible for maintaining hardware standards in the CFSB office space for consistency of installations, quality and appearance of cabling, labeling, documentation, asset management, ticket and process compliance, and meeting SLA's Accountable for the installation, removal, modifications, and/or relocations of hardware in all locations consistent with job specifications and ensuring schedules and standards are met Responsible for configurations, installs, repairs, and troubleshooting issues related to hardware performance on end-user devices Responsible for reviewing and revising quality control processes as necessary and developing/documenting standard work methods Accountable for maintaining hardware related output queues (incident, service request, change management) Responsible for in-depth troubleshooting of hardware related problems Responsible for assisting in maintaining the change management database and hardware inventory at operating locations Responsible for assist in the development/maintaining of best practices and procedures for the team Accountable for on-call support for incidents within the organization Responsible for performing duties following all safety guidelines and corporate policies Responsible for performing additional duties as assigned Education Required: High School Graduation or equivalent required Associate degree in Information Technology and/or basic A+, N+, etc. certifications are preferred Skills Required: The type of experience required to effectively perform the essential functions and responsibilities of this position are: 2 years of related IT experience supporting Microsoft based operating systems Knowledge of User & Security Group Administration in Active Directory and/or Azure Active Directory Advanced troubleshooting and multi-tasking skills Solid problem-solving skills with the ability to troubleshoot Windows operating systems issues and installed applications Basic PC network connectivity - Ethernet, TCP/IP, and remote access solutions Understanding of Group Policy deployments Basic familiarity of DHCP and DNS Working knowledge of help desk software and ticketing in general Ability to communicate technical information, both verbal and written, to a wide range of end-users Ability to deal with customers in a friendly, professional manner Ability to work independently and be self-driven with a distributed team Customer service orientation with the drive to see issues through to completion Proficiency in English with strong oral and written communication skills Strong organizational skills Travel Required: Up to 20% travel to support multiple operating locations and corporate initiatives across the US and Mexico, with potential travel to Europe CFS Brands: Located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial janitorial and sanitation products. The company supports stable and growing end markets supported by strong tailwinds. CFS BRANDS has maintained a market leading position and continually grown in its segments with relentless customer support, leading product breadth and availability, and a “one-stop shop” solution serving both “front” and “back” of restaurants with a focus on customer intimacy. CFS BRANDS enjoys a unique competitive advantage with the ability to produce in-house with 6 manufacturing facilities in the U.S. and Mexico, over 700,000 square feet of distribution center space in 4 U.S. facilities and the ability to source products from all over the world. CFS BRANDS's core products include dinnerware, professional cookware, cleaning tools, drinkware, disposable lids, dispensing systems, healthcare equipment, brushes and cleaning tools. These products are provided through major distributors to the country's best-known restaurant franchises. CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. With over $8 billion in cumulative equity commitments, TJC is one of the world's most respected investors in leading middle market businesses. The TJC team enjoys a storied history of partnering with exceptional management teams to create long-term value for management and investors. More information on CFS BRANDS can be found at ****************** The Jordan Company website is ************************* CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools. Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. Minimum Qualifications Bachelors degree or technical or trade school training preferred. 5+ years experience US Citizenship Required Other Job Specific Skills Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. Proficiency in supporting Apple devices and Microsoft-based environments. Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. Strong customer service and communication skills, with the ability to train and document processes for end-users. Flexibility to support off-site meetings and executive staff as required. Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements. Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.

Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Requirements: Minimum 5+ years of relevant experience in a Desktop Support/IT Helpdesk role. Experience configuring, installing, troubleshooting and repairing printers, PC and laptops. Hands on experience with Win 7, Win 10, Win 11 and MAC OS support. Windows Migration. Hardware/Software Troubleshooting Experience with VPN, Soft Phones, Remote Desktop, VDI. Asset Tracking/Inventory Management Phone and Tablet support (Windows, iPhone, iOS, Android) Experience with Ticketing System (ServiceNow). Strong Communications Skills Excellent proven track record supporting clients in a financial environment. Excellent proven customer service based approach Good written and verbal communication skills Good time management skills Strong organizational and analytical skills Ability to multi-task and work under pressure Ability to work autonomously and within team Dress Code: Business casual

Job Title: Service Desk Specialist Department: IT Reports To: Service Desk & IT Retail Field Manager ("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”) Summary: The Service Desk Specialist provides timely phone support and executes IT-related tasks to support overall business operations. This role requires strong technical troubleshooting skills, excellent customer service, and the ability to work flexible shifts, including evenings and weekends. Bilingual fluency in English and Spanish is required. Key Responsibilities: Handle incoming service desk calls professionally and efficiently Achieve 85% resolution rate for inbound incidents and requests Track, assign, and escalate tickets using ServiceNow Follow up on open tickets to ensure timely resolution Create and manage user accounts and permissions in a multi-platform environment Troubleshoot hardware, software, networking, and general IT issues Provide how-to support for applications and tools Escalate unresolved issues to internal teams or third-party vendors Monitor third-party portals for proactive issue tracking Support IT rollouts, upgrades, and ongoing projects Maintain and update internal process documentation Assist with desktop support and administrative IT tasks Participate in after-hours on-call rotation Qualifications: Education: Associate degree in MIS, Computer Science, or related field OR minimum 2 years of relevant IT support experience Skills & Experience: Bilingual: English and Spanish (required) Certifications (ITIL, Microsoft, Cisco) are a plus Strong communication and interpersonal skills Detail-oriented, self-motivated, and able to prioritize in high-pressure environments Experience in a team-based, customer-focused support setting A reasonable, good faith estimate of the minimum and maximum annual salary will be $58,000 $60,000 for this position with full benefits.

We are seeking a skilled and experienced Level 2-3 IT Support Technician to join our team. This role requires a well-rounded technical professional capable of providing advanced desktop support, administering Microsoft 365 environments, managing server systems, and troubleshooting network issues. The ideal candidate is proactive, solutions-oriented, and able to work independently while supporting end users and IT infrastructure. Key Responsibilities: Provide technical support for end users (Windows/mac OS), including desktops, laptops, mobile devices, and peripherals. Manage and support Microsoft 365 services (Exchange Online, SharePoint, Teams, Azure AD, etc.). Perform server administration tasks including user and group management, patching, backups, and troubleshooting (Windows Server environment). Support and troubleshoot basic network infrastructure issues (DNS, DHCP, firewalls, VPNs, switches, routers). Maintain documentation of systems, processes, and procedures. Work with external vendors or escalate issues when needed. Assist in IT project implementation and rollouts. Ensure compliance with security policies and industry best practices. Requirements: Technical Skills: 3+ years of hands-on IT support experience (Level 2 or higher). Strong proficiency with Microsoft 365 administration. Experience with Windows Server (2016/2019/2022) administration. Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, firewalls). Familiarity with virtualization technologies (VMware or Hyper-V) is a plus. Experience with ticketing systems and remote support tools. Soft Skills: Strong problem-solving and troubleshooting ability. Excellent communication and customer service skills. Ability to work independently and as part of a team. Organized with strong attention to detail. Preferred Qualifications: Certifications such as CompTIA Network+, Microsoft 365 Certified, MCSA, or CCNA

Title: Desktop Engineer / Support Consultant Onsite / Hybrid / 3/days Duration: One year Start: ASAP US citizen, GC only accepted. NO OPT's Desktop Engineer / Support Consultant - Required skills - MUST HAVES: Experience with ServiceNow Software Asset Management Pro Unauthorized software items License compliance Hardware Asset Management Incident and task management Knowledge around desktop applications (Windows and MAC Help determine why certain applications are now showing as installed/uninstalled on PCs/Mac General Software Licensing knowledge Familiarity on doing research around software titles and licensing structures Customer service focus Able to work with end users to remove remediate software where needed Able to work with end users and ask questions around need of installed software. Experience with Office365 Configuration management skills required Certifications: A Plus, Microsoft Certified Professional (MCP). Microsoft Certified Technology Profession (MCTP) a plus. Ability to create complex software packages and distribute to end users via Microsoft SCCM Experience with Active Directory and GPOs a plus but not required 4-6 years of related experience Desktop Engineer / Support Consultant - Summary: The consultant is responsible for maintaining and improving the end user computing hardware and software environment that the client staff uses on a daily basis. This position acts as a liaison to our end user community within the Regional office. This position is responsible for monitoring and ensuring resolution of all tier 3 tickets are resolved within SLA. This position manages medium to large projects and follows IT project methodology. Desktop Engineer / Support Consultant - Primary Responsibility: Obtain business requirements, perform initial analysis, provide budget estimations, research and propose computing solutions for implementation as well as plan and implement those solutions. Responsible for developing project timeline and delivery of medium to large scale projects. Identify and document business requirements and opportunities to improve end user computing. Research best practices and design solutions. Evaluate products both hardware/software and prepare justification and recommendations for procurement. Presents solutions to client IT management for inclusion in the IT Project Portfolio. Responsible for documenting process and procedure to support end users. Responsible for after hours support calls from client staff and the client IT Helpdesk. Responsible for identifying process improvement opportunities to increase customer satisfaction rating. Responsible for accurately tracking corporate assets and license compliance using Microsoft's SCCM and InTune that is integrated into ServiceNow. Testing and implementation of client and server based applications. Respond to escalated helpdesk cases submitted by the end user community for hardware and software break/fix problems. Installation of end user hardware and software. Dispatch and manage third party vendors for on-site support. Accountable for closure of helpdesk cases within documented Service Level requirements. Total responsibility and accountability for ticket resolution from inception to closure for all issues reported. ***Submissions must include*** Candidate's full name Candidate's contact information Candidate's current location Candidate's availability & immigration status Candidate's rate confirmation All placements and submissions will be subject to required background and drug checks. Please access our Job Board to view position or to see other open positions

Field Support Engineer / Nexthink Systems Analyst (Onsite) Full-Time Employment with CLIENT Work Type: 100% Onsite A hybrid role combining Field Support Engineering with Nexthink Systems Analysis. The engineer will provide in-person technical support for end users and local hardware while configuring and analyzing the Nexthink Digital Experience platform to identify and solve IT issues proactively. Key Responsibilities: Field Support (50%): • Provide onsite support for desktops, laptops, peripherals, and mobile devices. • Perform break/fix repairs, imaging, device deployments, and refresh cycles. • Troubleshoot OS, software, VPN, and network connectivity issues. • Support printers, AV, conference rooms, and other onsite systems. • Maintain accurate documentation and asset inventory. Nexthink / Systems Analyst (50%): • Configure Nexthink dashboards, alerts, and investigations. • Analyse endpoint performance and user experience data. • Identify trends and recommend proactive improvements. • Create reports and automate monitoring insights where possible. • Assist with incident correlation and digital experience optimization. Required Skills: • 3-5+ years of desktop / field support experience. • Strong hands-on troubleshooting across Windows/mac OS. • Experience with Nexthink (configuration, analysis, dashboards, or investigations). • Familiarity with ServiceNow or similar ticketing tools. • Excellent communication and customer service mindset. • Ability to handle physical hardware tasks. Preferred Qualifications: • Nexthink certifications. • PowerShell/Python scripting exposure. • Enterprise or multi-site support experience.

Full-time Description The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance. ________________________________________ Essential Duties and Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 technical support and assist with the escalations. Investigate and resolve advanced hardware, software, and network connectivity problems. Provide onsite and remote support to corporate and field locations. Coordinate with external vendors, service providers and technical partners. Systems Administration & Infrastructure Management Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign). Maintain hardware/software deployments, updates, and system performance. Manage IT asset inventory, licensing, documentation, and server monitoring. Maintain access control & security systems (badges, cameras, credentials). Support cybersecurity (patching, MFA, updates, incident prevention). Assist with network infrastructure (firewalls, switches, VPN). Projects, Processes & Training Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements. Develop and maintain IT procedures, documentation, and knowledge base resources. Conduct end-user training and support technology adoption across the organization. Leverage AI and automation to improve efficiency and optimize IT operations. Perform other related duties consistent with the scope of the position. Requirements Education & Certification Associate or Bachelor's Degree preferred. Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred. ________________________________________ Experience 2+ years of IT support with strong networking/system administration experience. Experience with domain administration, cybersecurity practices, and database support. Experience with infrastructure security, licensing, and system performance monitoring. Experience in property management, accounting or construction software (e.g., Yardi) is a plus. Experience with camera systems and access control systems is a plus. ________________________________________ Skills & Competencies Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions. Advanced administration skills in Microsoft 365, Active Directory, and Azure environments. Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues. Excellent communication, customer service, and end-user training skills. Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment. Demonstrated ability to manage technology initiatives and collaborate effectively within a team. Highly organized, detail-oriented, and committed to meeting deadlines. Positive attitude, strong work ethic, and dedication to ongoing learning and innovation. Proficiency with AI tools and awareness of emerging technology trends. ________________________________________ Other Requirements Prolonged periods working at a desk and on a computer. Ability to lift up to 50 lbs. and use small tools. Valid driver's license required. Occasional afterhours/weekend availability for emergencies or scheduled projects. This is an onsite position at PRC's Corporate Office in Red Bank, NJ. Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays Salary Description Range: $55,000 - $70,000 annually

Ready Capital offers a positive and diverse work culture incorporated with people who are passionate about their careers. We pride ourselves in being viewed as a premier place to work and encourage you to view our Senior Analyst, Technical Support opportunity. Job Summary: The primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, peripherals and software applications. Primary IT Systems Support Responsibilities: Will provide Information Technology (IT) helpdesk tier-2 & 3 support to ensure that all reported IT incidents and requests are effectively and efficiently addressed and documented. Administration knowledge of Windows 10/11, Server 2019 or newer Ability to write Windows batch, PowerShell or Python scripts. Administration of Enterprise batch scheduler a strong plus Help deploy and maintain infrastructure, including IT resources in faculty and staff offices, general use computer labs, and public areas Assist with the evaluation, acquisition, configuration, testing, and implementation of new IT equipment, software and technology deployments. Perform demonstrations of technology solutions to Staff. Contribute feedback to improve OIT service and support practices, procedures, and user instructional materials to improve the resolution of IT support issues A+, Security+, Network+, Apple and/or Microsoft certification Ability to effectively communicate verbally and in writing General Hardware Support (Desktop/Laptop, Mobile Device) ServiceNow, ITSM or other major Ticketing System experience a strong plus Qualifications: Undergraduate degree. Strong organizational skills with ability to multi-task across all aspects of the company's divisions. Applicants must be competent in prioritizing, working with little supervision and self-motivated with strong communication and interpersonal abilities. Education and/or Experience: Minimum of 5 years of previous experience Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is moderately quiet. We thrive in an environment that encourages hard work while having fun! Ready Capital (NYSE: RC) is a multi-strategy real estate finance company that originates, acquires, finances and services small- to medium-sized balance commercial loans. We specialize in loans backed by commercial real estate, including agency multifamily, investor and bridge as well as SBA 7(a) business loans. Headquartered in New York City, Ready Capital employs over 400 lending professionals nationwide. Ready Capital offers a full range of benefits, including competitive salary, comprehensive health plans to choose from including dental, vision coverage, company-paid life & disability insurance policies, business casual dress and a great culture! Ready Capital is an equal opportunity employer (EOE)!

IT Technical Support - Team Leader TechFox - Woodland Park, NJ 07424 We're looking for a highly motivated IT Professional, with Advanced Technical skills, Good Customer Service, and Outstanding Leadership and Supervisory skills, to lead our support team in maintaining outstanding support to our clients. Responsibilities: · Manage Level 1 team of technicians, including guiding, assisting with problem resolution, and delegating tasks to them. · Provide level II IT support for our clients via phone, in person, or remotely · Advanced Server Administration. Workstation \ Printer \ Network troubleshooting · Provide training to staff, regarding new tools, solutions, and procedures. · Track customer issues and ensure their resolution · Document all support work on a timely basis within our ticketing system, adhering to company guidelines · Complete special projects as assigned Qualifications: · Advanced troubleshooting and critical thinking skills · Superior Leadership/Supervisory Skills · At least 4 years of IT support experience · Outstanding interpersonal skills, including the ability to build a rapport with clients and maintain a professional demeanor when handling complex user issues. · Advanced understanding of TCP/IP networking and Windows Server environments · Expertise in AD, Exchange, VPNs, VMs, Firewalls, Wireless, and Network security · Relevant 2 / 4-year degree required · Comp TIA A+, N+ a plus · Experience with supporting Apple products, smart phones, and other mobile devices a plus. · Job Type: Full-time · Job Location: Woodland Park, NJ 07424 · Required education: Associate · Required experience: IT Support: 4 years · Required license or certification: Driver's License · Schedule: Monday to Friday · Company's website: ************** · Company's Facebook page: *********************************** · Work Location: One location Benefits: · Health Insurance · Paid Time Off Benefit Conditions: · Waiting period may apply · Only full-time employees eligible · This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused Outcome-oriented -- results-focused with strong performance culture Team-oriented -- cooperative and collaborative

About AFR Furniture Rental: AFR Furniture Rental is a premier provider of furniture rentals for homes, offices, and events. With a national footprint and a commitment to excellence, we offer bespoke solutions that cater to our clients' varied needs. We're dedicated to innovation, quality, and superior service, ensuring an unparalleled experience for our clients. Job Overview: We are looking for an experienced Application Support Specialist with expertise in Microsoft Dynamics NAV 2016 to join our IT team. The ideal candidate will be responsible for providing daily support, troubleshooting, and maintenance for our NAV 2016 ERP system, Salesforce CRM, and Boomi Integration platform, ensuring seamless operations across all business functions. Key Responsibilities: * Provide strategic support for Microsoft Dynamics NAV 2016, Salesforce, and Boomi by identifying opportunities for system enhancements and process automation. * Analyze business processes and recommend technology-driven solutions to improve operational efficiency. * Collaborate with internal teams to gather requirements and help implement system improvements. * Facilitate communication between business users and the development team to ensure successful implementation of system updates, enhancements, and customizations. * Participate in cross-functional projects, supporting system integrations and business transformation initiatives. * Support the integration of third-party applications, APIs, and custom solutions to expand system functionality. * Participate in change management efforts, ensuring that system updates and enhancements are properly tested and successfully adopted by end-users. * Lead system testing and coordinate user acceptance testing for new features and process changes. * Maintain clear and comprehensive documentation of system configurations, workflows, and best practices Qualifications: * Experience: Minimum of 2-4 years of experience in supporting Microsoft Dynamics NAV 2016 or similar ERP systems. * Technical Skills: * o In-depth knowledge of Dynamics NAV 2016 modules, including financials, inventory, sales, and purchasing. * o Proficiency with NAV reporting tools such as Jet Reports or Power BI. * o Understanding of NAV integration with third-party applications. * Problem-Solving: Strong troubleshooting skills with the ability to diagnose and resolve system-related issues quickly. * Communication: Excellent verbal and written communication skills to interact with both technical and non-technical users. * Organizational Skills: Ability to manage multiple support requests simultaneously, prioritize tasks, and meet deadlines. * Collaboration: Team player with the ability to collaborate effectively with IT, development teams, and other departments. * Ability to be on call after-hours and weekends for support for system maintenance and issue resolution. * Available for on-call support during afterhours and weekends to assist with system maintenance and issue resolution. Preferred Qualifications: * Experience in the rental or furniture industry (or a similar field). * Experience with NAV system upgrades or transitioning to newer ERP systems. * Experience in providing training to end-users and creating user manuals or help guides. What We Offer: * Competitive salary and benefits package. * Opportunity to work with a dedicated IT team and support critical business operations. * Continuous learning and professional development opportunities. Diversity ensures the success of our careers, and our lives. AMERICAN FURNITURE RENTAL, INC. is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

NationMind LLC is a technology consulting firm focused on software development and QA testing services. We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. Our team works across industries, delivering solutions that drive innovation and operational efficiency. We are currently hiring skilled professionals for PolyPaths Application Support to join our growing team. PolyPaths Application Support Duration: 12+ Months contract Location: New York City, NY (Onsite) Description Strategy to improve the IT local Market Risk team to provide support for the users and PolyPaths application. As Technical / Functional Expert in Market Risk IT, one consultant needs to be onboarded, Analyzes, designs, develops, deploys, and maintains software application for Market Risk users (PolyPaths). Essential Functions: Develop and integrate Java/python components within fixed income technology stack that consists of in-house built components (integrations), coordinate and be part of the vendor software monthly patching, upgrades, daily BAU level 2 support in PolyPaths. Understanding of the PolyPaths front end, batch process, OAS module, Jobs configuration, re run, etc.

On-site 1yr contract Pay: $9k/month DOE English/Korean Bilingual We are seeking a qualified SAP Application Support Specialist to provide Tier 1 Voice of Customer (VOC) support for one of our major client, a multinational leader in consumer electronics manufacturing and retail. This role offers the opportunity to apply technical expertise and analytical skills within a global SAP S/4HANA environment, ensuring timely and effective support for business-critical systems. The successful candidate will possess a solid background in software development and an aptitude for analyzing source codes and troubleshooting client issues. While direct SAP experience is preferred, candidates with strong development and problem-solving capabilities are encouraged to apply. Job Description Provide Tier 1 VOC support to end users operating on the SAP S/4HANA platform. Investigate, analyze, and troubleshoot reported issues, escalating as appropriate to higher support tiers. Review source code and system configurations to assist in root cause identification. Collaborate with internal IT, SAP functional, and technical teams to ensure effective resolution of incidents. Document all customer interactions, issue details, and resolutions in accordance with established procedures. Communicate technical findings clearly and professionally to both technical and non-technical audiences. Support continuous improvement initiatives aimed at enhancing support efficiency and customer satisfaction. Qualifications Korean Bilingual required Minimum of Bachelor's degree in Computer Science, Information Technology, or a related discipline. Minimum of five (5) years in software development (e.g., VB, C#, Java, or equivalent technologies) required. SAP Experience: Exposure to SAP environments (S/4HANA preferred) is not required but preferred. Experience with Database modeling with RDBMS (e.g. Oracle, MS SQL, Maria DB, etc.) preferred. Understanding and experience in system development lifecycle preferred Demonstrated ability to interpret and analyze complex source code and technical documentation. Strong analytical, diagnostic, and problem-solving abilities required. Excellent communication and interpersonal skills, with the ability to interact effectively across teams and client organizations required Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks concurrently. High degree of professionalism, accountability, and customer service orientation required. Prior experience in client-facing roles preferred. Additional Information All your information will be kept confidential according to EEO guidelines.

Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now - don't miss out on becoming a part of the Techflex team. Job Summary: The IT Technician is the first point of contact for employees requiring assistance. This role is responsible for the processing and resolution of Information Technology (IT) support tickets and creating tickets for all IT issues received by any other forms of communication. Additionally, they work on improving systems and network functionality through projects assigned by supervisors. Essential Functions: IT Support & Incident Resolution: Provide Tier 1 technical support for all IT issues, leveraging existing knowledge and documentation to triage, diagnose, and resolve ticketed incidents efficiently. Scope of Support: Resolve issues spanning a wide range of technologies, including: Hardware: Desktop and laptop PCs, printers, peripherals, servers, and cabling. Operating Systems: Windows, mac OS, and Linux environments. Applications: Microsoft Office suite, CRM systems, web browsers, and various third-party applications. Networking: LAN/WAN connectivity, Wi-Fi, switches, patch panels, Cat cables and network ports. Security: Spam filters, security training, addressing access requests, user authentication, malware, and blocked site access issues. System Maintenance: Performing routine maintenance, applying service packs, patches, hotfixes, and software updates. Ticket Management & Escalation: Manage the IT Service ticket system, ensuring all requests are logged, documented, and followed up on in a timely manner. Successfully meet Service Level Agreement (SLA) goals for response and resolution. Escalate complex or unresolved issues to Senior IT staff, ensuring a detailed transfer of information, including all steps taken and troubleshooting procedures followed. Documentation & Knowledge Base: Create, update, and maintain comprehensive documentation for common issues, resolution steps, and application usage (including application training guides) within the department's knowledge base/Wiki. Project Participation: Actively participate in IT projects related to system migrations, hardware refreshes, network expansion, upgrades, and changes, assisting with implementation and post-rollout support. Advisory & Procurement: Collaborate with the direct supervisor to research and recommend necessary hardware and software purchases to effectively resolve recurring issues and improve overall system performance. Additional Responsibilities: Perform additional duties as assigned by direct supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and /or ability required. Knowledge, Skills, & Capabilities Communication & Interpersonal Skills: Demonstrated interpersonal communication skills, with the ability to translate complex technical information into clear, understandable terms for non-technical users. Troubleshooting & Technical Aptitude: Strong troubleshooting and diagnostic skills across diverse IT environments. Proficiency in supporting and troubleshooting Microsoft Windows (10/11) and mac OS operating systems, along with common business applications and hardware peripherals. Experience with networking fundamentals, including TCP/IP, LAN switching, wireless technologies, and physical cabling/connectivity. System Administration & Infrastructure: Working knowledge of current Windows Server versions, including key roles and features such as Active Directory, Group Policy, DHCP, and DNS. Experience supporting and administering Microsoft 365/Office 365 services. Familiarity with virtualization technologies (e.g., Hyper-V or similar platforms). Automation & Scripting: Ability to write, maintain, and execute basic scripts using command-line tools such as PowerShell, Bash, or Linux Terminal. Documentation & Writing: Excellent technical and non-technical writing skills for creating and updating comprehensive documentation. Mobility: Must possess a valid driver's license (required for potential travel between sites). Physical Requirements: Frequently lifts and moves standard office equipment such as computers, monitors, workstations, servers, photocopiers, and printers weighing up to 60 lbs. Work Environment: Professional office environment. Occasionally exposed to moving mechanical parts and vehicles due to necessary communication with warehouse personnel. Occasionally exposed to noise level that is moderate to high. Education: Associate degree in relevant area of study preferred. CompTIA A+ preferred. Experience: At least 1 to 2 years' related experience or training, or equivalent combination of education and experience.

About Cellebrite: Cellebrite's (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite's AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite's digital forensic and investigative solutions-available via cloud, on-premises and hybrid deployments-to close cases faster and safeguard communities. To learn more, visit us at ******************* ****************************************** and find us on social media @Cellebrite. Position Overview: Cellebrite is looking for a Technical Customer Support Engineer based within our Morristown, NJ Location (HYBRID Role). This candidate will have technical support background and experience in supporting Software Solutions for our customers in the Americas region. * Troubleshoot to resolve technical issues on Cellebrite solutions for our customers, use Phone / E-mail / Chat services to support customers, use CRM for Case management * Handle cases remotely. * Directly communicate with customers or partners during troubleshooting through to issue resolution * Cooperate and communicate closely with all internal teams within Cellebrite. * Follow established SLA & KPI. Requirements Requirements: o Hands on experience with: * Windows Workstation / application support -Advanced * Networking services and products -Intermediate o At least 2 years of experience in technical support or IT support o At least 2 years of experience in supporting Software solutions o Excellent hands-on problem-solving skills and follow through in both one-on-one and group situations. o Outstanding Soft Skills, communication on both written and verbal o Proven customer experience with technical orientation o Fast and Agile learning skills as our technology evolves constantly and quickly o Responsible personality to handle support case from open to close. o Ability to Multitask and function appropriately under stressful conditions. An advantage * Knowledge / Certifications - AWS/ MS Cloud services / CCNA / MCSA etc.) * knowledge in databases - SQL, Scripting * Experience in Mobile Cellular world * Experience in SaaS environments - Supporting infrastructure. * Knowledge of mobile phone OS (iOS, Android…) Skills & Qualities: * Passionate about support and helping customers, Take the lead attitude, and strive to solve problems for others. * Good communication skills (oral and written) * Hold Yourself accountable, High level of responsibility * Ability to work both in a team environment and individually. * Coordination skills in Project, Monday Board, Salesforce Languages & Other Requirements * Native English Spoken and Written * Spanish and / or Portuguese would be Highly beneficial Personal Characteristics

AllSearch Recruiting is searching for a Fire Sprinkler Field Specialist for our client in South Plainfield, New Jersey. The Fire Sprinkler Field Specialist will collaborate closely with Project Managers to ensure the successful execution of commercial and industrial sprinkler system projects. The Fire Sprinkler Field Specialist will be responsible for overseeing on-site installation and maintenance of fire sprinkler systems, coordinating daily field activities, and ensuring OSHA compliance with plans, NFPA 13 and related codes, safety standards, strong technical expertise, communication, and organizational skills. Responsibilities: Act as primary on-site technician for fire sprinkler projects installing, inspecting, testing, and servicing systems per fire codes and safety protocols to support life safety for industrial, commercial, pharmaceutical, and municipal clients in New Jersey and nearby areas. Coordinate with Project Managers on jobsites to handle daily field tasks like scheduling and updates, integrating sprinkler work with services such as fire extinguishers, alarms, suppression, SCBA, gas detection, CO2, oxygen, and more. Use field tools for sprinkler installation and maintenance on mechanical, electrical, and pneumatic systems, following safety procedures to address challenges and maintain our commitment to comprehensive life safety solutions. Complete service paperwork and update company software (Profit Zoom) accurately and on time for record-keeping and compliance across all service offerings. Handle on-call after-hours and regular emergencies with quick, reliable responses to ensure client safety and minimal disruptions as a trusted life safety provider in New Jersey and surrounding regions. Communicate proactively with departments, trade partners, inspectors, and stakeholders to resolve issues, execute projects smoothly, and deliver excellent customer service. Travel across New Jersey to project sites as needed, adapting to environments while following company standards and uniform policy to serve our industrial, commercial, pharmaceutical, and municipal clients effectively. Hours are Monday through Friday, 7:00 AM - 4:00 PM, and handle ON-CALL emergencies Qualifications: 2+ years in Water-Based Systems Layout, with demonstrated hands-on field installation and coordination experience on commercial or industrial sprinkler projects. Ability to read and interpret construction documents and sprinkler system plans Strong understanding of NFPA 13 and related codes OSHA 30 Certification or equivalent safety training Willing to travel throughout NJ as needed Comply with uniform policy Compensation: Base Salary in the 35.00 - 40.00/hour range MDV HSA 401k PTO Profit Sharing Summer Hours Program Life Insurance Long Term Disability #INDALL

AllSearch Recruiting is searching for a Fire Sprinkler Field Specialist for our client in South Plainfield, New Jersey. The Fire Sprinkler Field Specialist will collaborate closely with Project Managers to ensure the successful execution of commercial and industrial sprinkler system projects. The Fire Sprinkler Field Specialist will be responsible for overseeing on-site installation and maintenance of fire sprinkler systems, coordinating daily field activities, and ensuring OSHA compliance with plans, NFPA 13 and related codes, safety standards, strong technical expertise, communication, and organizational skills. Responsibilities: Act as primary on-site technician for fire sprinkler projects installing, inspecting, testing, and servicing systems per fire codes and safety protocols to support life safety for industrial, commercial, pharmaceutical, and municipal clients in New Jersey and nearby areas. Coordinate with Project Managers on jobsites to handle daily field tasks like scheduling and updates, integrating sprinkler work with services such as fire extinguishers, alarms, suppression, SCBA, gas detection, CO2, oxygen, and more. Use field tools for sprinkler installation and maintenance on mechanical, electrical, and pneumatic systems, following safety procedures to address challenges and maintain our commitment to comprehensive life safety solutions. Complete service paperwork and update company software (Profit Zoom) accurately and on time for record-keeping and compliance across all service offerings. Handle on-call after-hours and regular emergencies with quick, reliable responses to ensure client safety and minimal disruptions as a trusted life safety provider in New Jersey and surrounding regions. Communicate proactively with departments, trade partners, inspectors, and stakeholders to resolve issues, execute projects smoothly, and deliver excellent customer service. Travel across New Jersey to project sites as needed, adapting to environments while following company standards and uniform policy to serve our industrial, commercial, pharmaceutical, and municipal clients effectively. Hours are Monday through Friday, 7: 00 AM - 4: 00 PM, and handle ON-CALL emergencies Qualifications: 2+ years in Water-Based Systems Layout, with demonstrated hands-on field installation and coordination experience on commercial or industrial sprinkler projects. Ability to read and interpret construction documents and sprinkler system plans Strong understanding of NFPA 13 and related codes OSHA 30 Certification or equivalent safety training Willing to travel throughout NJ as needed Comply with uniform policy Compensation: Base Salary in the 35.00 - 40.00/hour range MDV HSA 401k PTO Profit Sharing Summer Hours Program Life Insurance Long Term Disability #INDALL

We are a leading organization headquartered in Lakewood, NJ, dedicated to simplifying the Medicaid application process for long-term care. With over a decade of expertise, we assist families across New Jersey, New York, Rhode Island, and Connecticut by navigating complex Medicaid requirements, securing approvals, and alleviating the stress of long-term care planning. Our mission is to provide compassionate, professional support to families, ensuring their loved ones receive the care they need while maintaining dignity and peace of mind. We pride ourselves on our dynamic team, robust training programs, and a commitment to excellence in serving families during challenging times. The Medicaid Field Specialist is a pivotal, client-facing role based in the Passaic/Teaneck area of North Jersey, designed for a confident, dynamic, and sales-oriented professional who excels in high-stakes, fast-paced environments. This role involves a blend of in-person and virtual engagements, requiring up to two days of travel per week, primarily within New Jersey and occasionally to Connecticut (travel expenses covered). As a "closer," the Medicaid Field Specialist meets with families after initial eligibility screenings to secure their commitment to our offerings, coordinate with field technicians, and ensure a seamless transition to long-term care solutions. The role demands exceptional patience, adaptability, and the ability to handle intense family dynamics while maintaining a professional, goal-driven approach to close cases efficiently and move on to the next assignment. Key Responsibilities Conduct In-Home Consultations: Travel to families' homes across New Jersey, particularly in the Passaic/Teaneck area, to meet with clients post-eligibility screening, clearly explaining our offerings and securing their commitment to proceed with Medicaid applications. Facilitate Virtual Appointments: Conduct virtual consultations for clients in New York and Connecticut, ensuring clear communication and guiding families through complex Medicaid processes remotely. Travel for Client Engagements: Travel up to two days per week, primarily within New Jersey and occasionally to Connecticut, to meet with families and coordinate with care facilities (all travel expenses covered). Close Client Agreements: Act as the primary "closer," leveraging sales acumen to gain family trust, address concerns, and secure agreements to move forward with our Medicaid application support. Coordinate Field Operations: Schedule and coordinate with field technicians to ensure seamless execution of care plans and Medicaid application processes. Simplify Complex Information: Present Medicaid, Medicare, and nursing home census information in a relatable, easy-to-understand manner to guide families through difficult decisions. Manage Intense Family Dynamics: Exercise patience and professionalism when working with families under emotional stress, addressing concerns with empathy while maintaining focus on achieving outcomes. Represent the Company: Uphold our reputation by maintaining confidentiality, professionalism, and clarity in all client interactions. Qualifications Required: Strong understanding of Medicaid, Medicare, and nursing home census management, including how these impact admissions and patient eligibility. Prior experience in sales, healthcare admissions, or census-related roles within a nursing home or healthcare setting. Confident, articulate communicator with exceptional interpersonal skills, capable of building trust quickly. Self-motivated, independent worker comfortable managing a dynamic schedule with both in-person and virtual appointments. Valid driver's license and reliable transportation for travel within New Jersey and to Connecticut. Preferred: Background as a Nursing Home Administrator with census expertise. Energetic, outgoing personality with a goal-oriented mindset. Proven ability to present complex Medicaid dynamics in a clear, relatable way. Calm and professional demeanor when navigating challenging family dynamics or home settings. Adaptability to diverse client needs and environments. Note: Extensive Medicaid experience is not required. We offer a comprehensive training program to bring the right candidate up to speed on Medicaid processes and company protocols. However, you must have a clear understanding of Medicare/Medicaid coverage, how nursing home benefits work, and how census impacts facility operations. Compensation Base Salary: $150,000 annually. Total Compensation: Potential to earn $200,000+ with performance-based commissions. Growth Potential: Strong opportunities for career advancement, with performance-driven incentives and potential for leadership roles.

Part time, Nursing Clinical Instructor - Clinical Field Specialist * Facilitate learning for Associate Degree Nursing students in the clinical setting * Evaluate student performance * Recommend student remediation * Master's degree in Nursing * Current New Jersey RN license * Medical-surgical experience preferred Terms of Employment * This position may require flexible scheduling to include evenings and weekends and duties at any Atlantic Cape location.