Remote support specialist jobs in Newport News, VA

Akira Technologies is seeking a Help Desk Support Specialist to provide first-line technical support to a government client in Norfolk, VA. This role serves as the initial point of contact for troubleshooting hardware, software, and system issues, ensuring users receive prompt and professional assistance. The ideal candidate will have a solid understanding of common IT practices, experience in a help desk environment, and the ability to deliver high-quality customer service. Place of performance is Norfolk, VA. Job Responsibilities Serve as the first point of contact for end-users seeking technical assistance via phone, email, or chat. Troubleshoot and resolve basic hardware, software, application, device, and access issues. Utilize knowledge bases and solution databases to research and deliver solutions. Advise users on troubleshooting steps, preventative measures, and provide documentation as needed. Log and track all incidents in help desk systems or ticketing tools. Escalate complex issues to higher-level support teams as needed to ensure resolution. Support software or device installations, system upgrades, user profile setup, and password resets. Maintain adherence to service-level agreements (SLAs) for response time and quality. Qualifications High school diploma or equivalent. 2+ years of experience in help desk, IT support, or a related technical field. Strong understanding of common IT concepts, practices, and procedures. Excellent communication and customer service skills. Ability to work effectively under the guidance of senior team members. Active Secret Security Clearance (required). Salary Range: $50,000 to $75,000 Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

ARS is currently seeking skilled professionals with experience in the Department of Defense (DoD) sector for opportunities in Norfolk, VA. These roles offer excellent opportunities for individuals to support NATO's Allied Command Transformation (ACT), the Alliance's premier agent for change-driving, facilitating, and advocating continuous improvement of Alliance capabilities to maintain and enhance the military relevance and effectiveness of the Alliance. All roles will collaborate with ACT to provide appropriate support to NATO missions and operations; lead NATO military transformation; improve relationships, interaction, and cooperation with partners, nations, and international organizations. ACT leads concept development, capability development, training and lessons‑learned initiatives, and supports policy development within NATO. Available Positions (multiple openings) Contract Support Contract Procurement Enterprise Architect AI Data Scientist Business Intelligence Analyst Applied Technology Engineer Cyberspace Developer (Depending on your background and experience, you may be considered for one or more of these roles). Candidates will be expected to (depending on their assigned position) perform one or more of the following: Lead or support projects related to systems engineering, systems integration, logistics, cybersecurity, and tactical data links. Develop and execute strategies for acquisition, contract performance, and implementation of mission systems. Interface with contract officers and program managers to ensure compliance, performance, and deliverables. Design, document, and maintain enterprise architectures, standards, and governance frameworks that align with DoD and NATO requirements. Use data science, machine learning, and AI techniques to analyze operational and technical data for trend detection, predictive modeling, and decision support. Create and maintain business intelligence dashboards, reports, and analytics capabilities to provide actionable insights to leadership and stakeholders. Design, build, configure, and test applied technology solutions (hardware, software, firmware, embedded systems) to support mission needs. Develop, secure, and test cyberspace operations, software, and networked systems; design resilient and scalable software architectures in contested environments. Oversee the lifecycle management of complex technical systems from concept and requirements definition, through development, testing, deployment, and sustainment. Identify and mitigate risks to project timelines, budgets, and deliverables; escalate issues appropriately. Ensure that all engineering, development, and acquisition processes align with DoD, NATO, and industry best practices and standards (e.g. DoDAF, TOGAF, cybersecurity frameworks). Maintain and enhance security posture consistent with DoD (e.g. RMF, DIACAP) and NATO security directives. Provide regular reporting and updates to leadership on project status, metrics, milestones, and performance. Coordinate across cross‑functional teams (program management, operations, test & evaluation, contracting) to deliver integrated solutions to mission‑critical challenges. Position Requirements Security Clearance: Active Secret clearance is required to start. (All positions will require a NATO clearance as well). Citizenship: Must be a U.S. citizen. Experience: Prior DoD or similar government contract experience is strongly preferred. Technical Expertise: Depending on the role, experience is expected in one or more of the following domains: Systems engineering and integration Acquisition and contract oversight Enterprise architecture frameworks (e.g. DoDAF, TOGAF) AI, machine learning, data analytics Business intelligence and reporting tools (e.g. PowerBI, Tableau, etc.) Embedded systems, software development, hardware integration Cybersecurity, secure coding, resilience, network operations Tactical data links and mission systems Skills: Excellent communication (written and verbal) and presentation skills Demonstrated leadership, collaboration, and mentorship capabilities Strong analytic, critical thinking, and problem-solving skills Ability to translate technical concepts to nontechnical stakeholders Adaptability in a fast-paced and mission-driven environment Education: B.S. degree in Engineering, Computer Science, Cybersecurity, Data Science, or a related field is preferred. Master's degree or relevant certifications (e.g. PMP, CISSP, TOGAF, AWS, etc.) are a plus. Work Environment You will be embedded in a mission-focused, collaborative environment working side by side with military, NATO, and contractor teams. Expect agile, rapid‑cycle work, frequent interactions across technical and leadership levels, and a commitment to quality and security. Why Work with Us? Applied Research Solutions (ARS) is a respected, world-class provider of technically integrated solutions. We deliver premier talent and technology across our focused markets to provide unparalleled, continuous mission support. We've been honored as a Best Places to Work nominee since 2020. At ARS, our career-driven, loyal professionals are the key to our success, enabling us to deliver state-of-the-art results for our mission partners. With an industry-competitive benefits package, awards and recognition programs, and direct access to ARS senior management, we are dedicated to the growth and well-being of every team member. Additional Notes All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history, identity verification, and other checks.

The Site Support Personnel provides essential day-to-day support across facility operations, grounds maintenance, cleaning, and junior training support tasks. This position is a versatile role critical to maintaining the functionality, appearance, and operational readiness of the training site. The ideal candidate is dependable, adaptable, and comfortable working in both indoor and outdoor environments. Key Responsibilities: Assist with routine facility upkeep, including light repairs, organization, and supply restocking Perform grounds maintenance duties such as mowing, trimming, and general landscaping Support cleaning schedules for common areas, classrooms, restrooms, and lodging spaces Set up and break down equipment or materials for training exercises and events Act as a junior role-player during training scenarios as directed Transport tools, equipment, or supplies across site locations Ensure work areas are safe, clean, and compliant with company policies Provide general support to training staff and instructors as needed Perform other duties as assigned by supervisors Qualifications: High school diploma or GED Must be 18 years of age or older Ability to lift up to 50 lbs and perform physical labor in various weather conditions Strong work ethic, punctuality, and willingness to learn new tasks Ability to work independently and as part of a team Must pass a background check and drug screening Reliable transportation to and from work site Preferred Attributes: Previous experience in groundskeeping, janitorial work, or facility maintenance Familiarity with basic tools, lawn care equipment, or cleaning supplies Interest or prior exposure to training environments, law enforcement, or military settings WORKING CONDITIONS Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday standard core hours, however some extended or weekend hours may be required.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Groundworks is seeking a talented Business Central Support Specialist to join our tribe in Virginia Beach, VA! The Business Central Support Specialist is responsible for providing technical support, troubleshooting, and maintenance for the Microsoft Dynamics 365 Business Central ERP system. This role supports system stability, user productivity, and integration performance across the organization. Duties and Responsibilities Provide tier 2/3 technical support for Microsoft Dynamics 365 Business Central users across the organization Troubleshoot and resolve ERP-related issues, including functional and technical problems Manage and respond to support tickets through Zendesk help desk platform Document issues, solutions, and processes to build a comprehensive knowledge base Collaborate with business users to understand requirements and translate them into system solutions Perform root cause analysis on recurring issues and implement preventive measures Support system integrations and API connections between Business Central and other business applications Assist with user training and create support documentation Monitor system performance and proactively identify potential issues Participate in system testing for updates, patches, and new feature implementations Work closely with external vendors and Microsoft support when needed Contribute to continuous improvement initiatives for system optimization It is an essential function of this job that the employee regularly and reliably reports to work on time each working day. Qualifications Minimum of three years of experience providing ERP support, including direct experience with Microsoft Dynamics 365 Business Central Minimum of one year of experience in IT operations or a related field Experience with help desk ticketing systems (Zendesk preferred) Basic understanding of system integrations and API concepts Proficiency in ERP troubleshooting methodologies Understanding of business processes across finance, operations, and supply chain Strong analytical and problem-solving abilities Excellent written and verbal communication skills Ability to work independently and manage multiple priorities in a fast-paced environment Dynamic and adaptable approach to changing business needs Preferred Qualifications Experience in the construction, home services, or related industry Microsoft Dynamics 365 Business Central certifications Experience with Power Platform (Power Automate, Power Apps) Experience with data migration and system upgrades Working Conditions This position will be performed on site at the Corporate office in Virginia Beach during standard office hours. Extended hours might be required based on operational needs or seasonal workload. Requirements Full-time Onsite: 1741 Corporate Landing Pkwy, Virginia Beach, VA 23454 What we provide for our employees Competitive base compensation with lucrative bonus potential Equity ownership in the nation's largest and fastest growing foundation repair and water management company The best-in-class training programs Advanced leadership training opportunities Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match after applicable waiting periods Paid time off including 6 holidays after applicable waiting period Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA™ company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before! We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We're proud to be the Groundworks Tribe! Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset - their home. When customers choose a local Groundworks company, they can feel confident they're hiring the trusted local experts who will ensure the job's done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history.

Virginia Beach is one of America's favorite resort destinations, and to those of us who live here - a true " Community for a Lifetime." We are proud of our diverse economy, highly skilled workforce, low tax rates, great neighborhoods, and highly rated schools. Add to that our gorgeous beaches, diverse shops, and restaurants, as well as our cultural and recreational offerings and you will want to make this your community too. The City of Virginia Beach has been recognized by many organizations and publications, including "One of the Best Places to Live in America," one of the "Top Five Best Managed Cities in the Nation," and according to the Wall Street Journal - one of the "Best Run Cities in the United States." Come join the Public Works Technology Services Group for an exciting opportunity to be part of a team that delivers vital services. The Business Applications Specialist, reporting to the Technology Services Manager, assumes the responsibility of overseeing assigned Public Works business application systems to facilitate divisional business processes. We are filling two Business Application Specialists, with one supporting our Lenel badging system and the other will support our Facility force application. These positions will demonstrate their expertise in a range of enterprise applications, providing comprehensive systems support and guidance for the department of Public Works at the City of Virginia Beach. This includes administrating both cloud based and on prem enterprise applications, Public Works Website(s), Power BI, and SharePoint sites. This position offers a remote-hybrid work schedule. Duties include but are not limited to * Manage the department/ divisions enterprise applications, assist with the ongoing assessment of information technology needs for assigned division of Public Works. * Lead division/ departmental user requirements gathering for applications under purview; evaluate and prioritize requests for new requirements, modifications, and enhancements to existing systems. * Administer Mobile Device Management (MDM) system (Workspace One), set up devices and distribute apps via MDM on city owned mobile devices (Apple iPad, iPhone, Tablets) * Facilitate the implementation of enterprise system replacements ensuring a smooth transition from legacy applications; Oversee the maintenance and regular updates of managed applications. This includes observing performance, monitoring interfaces, maintaining awareness of patches/updates, and resolving issues that may arise. * Developing test scripts for system upgrades and patches; conducting user acceptance testing as needed for updates. * Provide functional system expertise to configure responsible applications to align with specific business processes and departmental requirements, modify and developing workflows, reporting, and dashboards. * Application user/permissions management to include applying the appropriate role-based security deployment to user groups. * Coordinate development of user training materials, general guidelines, and policies for managed applications; provide systems training & workshops to user groups; develop and provide technical briefings for staff on new services and system features. * Liaise with software vendors or third-party service providers to resolve issues and coordinate upgrades/updates for managed applications. * Facilitate management efforts with the appropriate departmental stakeholders and the Department of Information Technology (IT). * Collaborate with Public Works divisional managers to identify opportunities for process improvement and automation; analyze existing workflows, recommend changes, and leverage application capabilities to streamline operations. * Administration of SharePoint, including but not limited to: Managing sites and users, site configuration, custom features, managing space, configuring PowerApps/ PowerAutomate, and updates. * Management and Administration of Power BI, including but not limited to updating and publishing dashboards, troubleshooting, vetting and implementing feature requests, creating reports, and training users. * Work closely with Technology Services Manager and Public Works leadership to assist with various ad-hoc technology initiatives. * Design, develop, and maintain Microsoft Power Apps and Power Automate flows to streamline business processes, improve efficiency, and support departmental operations Resume/Applications will be reviewed ongoing until position is filled.

JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift Command vessels. Work will be onsite in Chesapeake and Norfolk Virginia and will require extensive travel. REQUIRED QUALIFICATIONS Must have a DoD Secret Clearance Work will occur at contractor facilities in Chesapeake Virginia and at Navy facilities in the Norfolk area. Extensive travel will be required to CONUS and OCONUS locations Possess or be able to obtain a US Passport within 1 month of hire Must possess an IAT II-level security certification as outlined in DoD 8570.01-M Must have at least 7 years of progressive IT experience, with recent POR experience within the past 3 years Must possess Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: CANEs, ADNS, COMPOSE 4.0.x, GCCS 4.1.1.2, CENTRIXS Block 0/1/2, and/or CND systems Must possess knowledge and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support, server virtualization software (VMWare or Microsoft Hyper-V) usage, workstation image deployment, Microsoft Active Directory user and group administration, TMG, IAV patching, CTO/EXORD/OPORD implementation, HBSS configuration, WSUS configuration, Naval Fleet NOC engagement DESIRED QUALIFICATIONS Experience managing small teams to coordinate the installation and maintenance of Navy IT systems in accordance with established policies and procedures Should be able to lift items of 50lbs or less and be able to navigate uneven work surfaces in the environment Must be able to efficiently communicate with senior leadership on the status of activities being performed Must be able to effectively manage team member activities to ensure complete success in resolving the problems being encountered by the user base. PAY RANGE Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $80,000 - $102,000 USD Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Powered by JazzHR IMq3Vmx0cD

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

The Engineer Trainee will engage in learning and supporting various engineering functions, with a focus on the assembly, troubleshooting, and repair of mining trucks. This role offers hands-on experience in the engineering and technical aspects of the heavy machinery sector. The Engineer Trainee will collaborate with experienced engineers to assist in the construction and maintenance of mining trucks and contribute to solving mechanical and electrical challenges. *This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship. Responsibilities Assist senior engineers in the assembly and development of mining trucks, ensuring adherence to quality and safety standards. Participate in the assembly and construction of mining trucks, aiding in the installation of mechanical, electrical, and hydraulic components. Diagnose and troubleshoot mechanical, electrical, and hydraulic issues in mining trucks, providing effective solutions for repairs and improvements. Support the repair and maintenance of mining trucks, ensuring optimal functionality and compliance with industry standards. Collaborate with engineering teams to identify recurring issues and propose enhancements to improve performance and reliability. Collect, analyze, and interpret performance data from mining trucks, offering insights into operational efficiency and recommending corrective actions. Contribute to engineering projects related to mining truck design, testing, and modification, tracking milestones and ensuring timely completion. Participate in the testing of newly built or modified mining trucks to ensure they meet operational and safety requirements. Assist in creating and updating technical documentation, including repair manuals, design specifications, and maintenance logs. Stay informed on the latest technologies and best practices in mining truck engineering and maintenance through training and development programs. Work with cross-functional teams, including manufacturing, quality control, and maintenance, to ensure the successful delivery and upkeep of mining trucks. Document technical incidents and quality issues, contributing to continuous improvement efforts. Engage in training and cross-functional development programs to enhance skills and knowledge. Competencies Education and Experience: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. Strong interest in heavy machinery, specifically mining trucks, and a willingness to learn. Basic understanding of mechanical and electrical systems in large-scale vehicles or machinery. Excellent problem-solving skills, with the ability to troubleshoot and repair mechanical, electrical, and hydraulic issues. Ability to work with engineering software and tools used for diagnostics, analysis, and repair. Strong communication and teamwork skills, with the ability to work collaboratively across departments. Good organizational skills, attention to detail, and the ability to follow technical specifications. Knowledge of Outlook software, Excel Spreadsheet software and Word Processing software. Travel to customer and supplier sites domestically and internationally for 2-7 weeks in duration. Ability to obtain and maintain Local Mine induction and access. Ability to obtain and maintain Local Mine HSE certification. Ability to obtain and maintain a valid passport and driver's license. Our Offer An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary. Referral Bonus: Tier II Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Nicole Alden. Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information. One Passion. Many Opportunities. The company In line with its international growth, Liebherr's venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr's manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for eight divisions that are positioned across the United States. Location Liebherr Mining Equipment Newport News Co. 4100 Chestnut Avenue 23607 Newport News, VA United States (US) Contact Nicole Alden ************************* [Not translated in selected language]

Amentum/Delta Bridge is seeking skilled CONUS Technical Engineering resources to support the survey, installation, and configuration of a cutting-edge Wireless Intrusion Detection System (WIDS) at a classified customer site in Norfolk, Virginia. This role is on a casual basis, designed to match the customer's dynamic schedule. The project will begin with approximately two months of focused installation work, followed by occasional O&M support as needed. Schedules will be coordinated several weeks in advance to ensure smooth execution. Responsibilities Assemble and mount antennas/brackets, including above drop ceilings. Pull, terminate, and test Ethernet cabling. Potentially transport and stage equipment between buildings. Execute tasks in alignment with Amentum's strict safety standards and compliance procedures. Perform work during both business hours and after-hours, depending on facility availability. Required Qualifications Hands-on experience with installation procedures, including conduit bending and related tasks (preferred). Ability to safely climb stepladders up to approximately 10 feet. Minimum 1-2 years of relevant field experience. Strong analytical and problem-solving skills with attention to detail. Effective interpersonal, communication, and collaboration skills to work within a team-oriented environment. Excellent organizational and time-management abilities to meet shifting project demands. Clearance: Active Secret clearance required This role offers the opportunity to gain valuable experience supporting mission-critical technology in a secure environment, while working with a highly respected team at Amentum/Delta Bridge Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, IL, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY Future Need - Actively Interviewing Do you thrive in environments where uptime is everything and network downtime is next to non-existent? We're looking for a sharp, detail-oriented Network Administrator to support the U.S. Navy in keeping critical systems running smoothly, securely, and at peak performance. Position Description: The Network Administrator manages and maintains the critical U.S. Navy network infrastructure to ensure secure, reliable, and high-performance connectivity across all systems and users. Minimum/General Experience: 5 years of experience in network administration including WLAN; 2 years of experience with Aruba wireless network devices; 2 years of experience configuring PALO ALTO firewalls; 2 years of experience with Orchestrator management interface (preferred) Minimum Education: Bachelors' Degree in Computer Science, Information Technology, or other related field Essential Skills/Qualifications: Above average knowledge of network administration including installing, administering, and troubleshooting network hardware (e.g., hotel Wi-Fi services) Above average knowledge of network monitoring and server management tools Above average knowledge of network security principles, firewalls, and intrusion detection systems Above average experience maintaining compliance and providing guidance on security requirements Above average experience with PALO ALTO firewalls Above average experience with Aruba wireless network devices Excellent oral and written communication skills Strong attention to detail skills Ability to establish and maintain positive interpersonal relationships Ability to collaborate and problem-solve in a team environment General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment. Assignment Location - COMNAVSURFLANT (CNSL), Naval Base, Norfolk, VA; Consists of travel up to a 50-mile radius. Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Typing, communicating, repetitive motions. Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting. Inside environmental conditions with protection from outside elements. Security: Must have an active Secret security clearance to be considered; Ability to maintain a DoD Clearance U.S. Citizenship DoD Clearance Consists of a review of up to but not limited to: Covers 10 year period and in some instances lifetime events OPM Security Investigations Index (SII) DOD Defense Central Investigations Index (DCII) National Agency Check (NAC) records FBI name check FBI fingerprint check Credit report check A check of local law enforcement agencies with jurisdiction over the areas where the applicant has lived, worked, or attended school Education check- Attendance and Degrees Employment verification -may include interviews of supervisors and/or co-workers Corroboration of unemployment May include reference interviews May include interviews of the individual, former spouse (s) Confirmation of all residences Verification of public record information Acceptable Credentials Tasks/activities include, but are not limited to: Configures and maintains security requirements on in-house network equipment needed to comply with existing Authority to Operate (ATO) Provides guidance and pushes security policy updates to CNSL ships outfitted with hotel Wi-Fi services Provides troubleshooting efforts on shipboard hotel Wi-Fi services Performs maintenance checks on equipment in-house and onboard CNSL ships Compensation & Benefits: The annual projected pay range for this position is $75,155 - $91,516 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location. Oxley Enterprises, Inc. offers a full array of benefits including: Medical, dental, vision and prescription drug coverage for you and your family. Life Insurance, short-term disability and long-term disability paid for by the Company. Supplemental coverages including Accident, Critical Illness, and Hospital. Additional Life insurance coverage for you and your dependents. 401k plan with various options to select based on your retirement goals. Oxley Enterprises , Inc. is a certified service-disabled veteran-owned (SDVOSB), economic disadvantaged woman-owned (EDWOSB), Small Business Administration Certified 8(a), and small disadvantaged business (SDB) that has 25 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2025 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law. If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: **************************** with the following information: Subject Line: Accommodation Request Provide a description of your accommodation request Include your contact information: Full name, Email address, Best number to reach you (optional) We participate in the E-Verify program. ***************************

Are you a Network Administrator looking to discover a place you can make a difference every day? Serco is that place! We are currently seeking a Network Administrator to be responsible for IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution, and business processes for the CNIC Regional Offices in Portsmouth, VA. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. This position is based out of Norfolk, Virginia. This position is contingent upon your ability to maintain and transfer your DoD Secret security clearance In this role, you will: Support PC refresh efforts such as Windows upgrades. Support government phone efforts such as Purebred or other technical upgrades. Support account creations for NMCI users, troubleshooting CAC issues, and assisting users with technical issues. Provide regional and local level design and installation support to Navy-wide Operational Technology (OT) initiatives and programs for specific instantiations within regional networks. Maintain and securing regional and local level OT systems in accordance with Navy directives. Ensure connectivity and integration with regional monitoring and enterprise management services. Troubleshoot system outages and network connectivity issues; engaging with program-level support personnel, base-level communications, and regional staff to resolve issues. Ensure OT systems adhere to cybersecurity principles and support any local IA initiatives designed to secure and accredit existing OT system. Provide support to resolve technical issues that arise during sustainment, including Maintenance trend analysis, technical issue resolution, interface with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems. Perform administration and maintenance of network infrastructure hardware and components. Monitor and maintaining servers physical and virtual network switches and routers, workstations, Laptops and Multi-function Devices (printers) on the network. Create and maintain documentation of physical and logical connectivity of network devices. Research and recommend network products based on customer requirements. Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions. Coordinate with vendors and other Government agencies to provide support for network devices. Respond to incidents elevated from the Enterprise Desktop Support and Information Assurance Management section related to network matters/security incidents and resolve the incidents as directed by the Region N6. Monitor the Enterprise Operations Console, and document and report network related incidents, looking for indications of network related incidents. Manage and configure Access Control List (ACL) on SIPR. Maintain the Wireless Device Inventory and update, distribute and program wireless devices. Perform routine network administration tasks such as opening/closing of network ports. Qualifications To be successful in this role, you will have: An active DoD Secret Security Clearance U.S Citizenship required Current DoD IAT 8570 level II compliant certification A High School Diploma/GED Minimum 4 years' hands-on experience, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training Hands-on IT technical experience Experience supporting NMCI Apply today to discover your place in our world! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Maintains and troubleshoots in-house network equipment to ensure security compliance and operational reliability for CNSL and shipboard Wi-Fi systems. is contingent upon contract award. Please ensure resume has the following information: Name Updated contact information Dates of employment (MM/YYYY to MM/YYYY) Key Responsibilities: Configure and maintain network security requirements to meet ATO standards. Support and push security policy updates to shipboard Wi-Fi systems. Provide troubleshooting and maintenance support for HQ and ship equipment. Qualifications: 5+ years network administration experience with Navy networks. Familiarity with cyber security standards and DoD ATO requirements.

The Network Administrator is responsible for the daily administration, maintenance, and optimization of a network and server environment. This role supports the stability, integrity, and efficient operation of IT systems and infrastructure by implementing and managing software and hardware solutions. Key Responsibilities: Administer daily operations and maintenance of network and server systems. Install, configure, and maintain system software, including operating systems and enterprise applications. Monitor network performance to ensure system availability and reliability. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Plan and execute system upgrades, patches, and installation of new applications and equipment. Develop, implement, and maintain disaster recovery, data backup, and system restore procedures. Ensure the security of systems and networks by applying appropriate controls and policies. Evaluate and recommend new technologies and tools to enhance system efficiency and performance. Collaborate with cross-functional teams while contributing independently to moderately complex projects. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. 4 to 7 years of experience in network/server administration or a similar role. Network Administrator certification may be required or preferred (e.g., CompTIA Network+, Cisco CCNA). Proven ability to work independently and collaboratively in a team-oriented environment. Strong problem-solving and analytical skills with attention to detail. Secret Clearance Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors. The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status. At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis. Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad. #cj

Requirements Bachelor's degree in Computer Science, Information Systems, or related discipline. In some cases, educational requirements may be adjusted or waived for applicable work experience. Typically requires 4 to 7 years of related experience in network operations and support. Work experience may be adjusted for highly specialized knowledge or uniquely applicable experience. Security+ or equivalent certification required CCNA Certification or equivalent strongly preferred Must currently hold and be able to maintain a US Secret security clearance Shift: 6AM - 6PM, 3 on 3 off, 4 on 4 off Knight Federal Solutions provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information or any other protected classification.

is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324 Oversees organization's computer systems and database networks, ensuring optimal maintenance and security protocols are in place. Key responsibilities encompass collaboration with IT personnel and company staff to assess network and system requirements, supervising the implementation of new hardware and software solutions, and utilizing employee feedback to effectively diagnose and resolve issues. Essential Duties and Responsibilities * Facilitate the design and implementation of network systems. * Deliver comprehensive network support across diverse operating systems. * Implement and set up networking hardware for optimal performance and connectivity. * Ensure continuous network connectivity for all computer workstations. * Provide comprehensive network support to end-users. * Oversee the management of servers, along with their corresponding hardware, applications, services, and configurations. * Formulate and oversee policies governing the utilization of network resources. * Develop and oversee comprehensive strategies for disaster recovery and data backup management. * Assess and propose enhancements to security measures and system upgrades. * Ensure continuous monitoring of the network to maintain optimal performance levels. * Develop and oversee the management of network user accounts and permissions. * Conduct a thorough evaluation of product releases to mitigate user disruption and guarantee compatibility. * Develop comprehensive technical support documentation for various systems and applications. * Other duties as assigned, requested or needed. Position Requirements Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. Education and Experience: * Bachelor's degree in Computer Science, Information Technology, or a related field is required. * Over two years of experience in network administration. * Preferred experience with Microsoft Windows Server versions 2008, 2012, and 2016. * Prior experience with Cisco switches and routers is preferred. Knowledge, Skills and Abilities: * A comprehensive understanding of networking principles is essential for effective communication and data exchange within and between organizations. * Demonstrated expertise in network engineering, operations, and performance analysis. * Proficient in technical troubleshooting with practical experience. * Demonstrates the capability to operate autonomously with limited oversight. * Understanding of computing infrastructures. * Proficient in server management and monitoring tools. * Demonstrates outstanding analytical skills and a strong aptitude for resolving complex issues. * Demonstrated ability to effectively communicate and support non-technical individuals in navigating complex technical challenges. * Ability to resolve complaints and negotiate with others. Position is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Amentum/Delta Bridge is seeking skilled CONUS Technical Engineering resources to support the survey, installation, and configuration of a cutting-edge Wireless Intrusion Detection System (WIDS) at a classified customer site in Norfolk, Virginia. This role is on a casual basis, designed to match the customer's dynamic schedule. The project will begin with approximately two months of focused installation work, followed by occasional O&M support as needed. Schedules will be coordinated several weeks in advance to ensure smooth execution. Responsibilities + Assemble and mount antennas/brackets, including above drop ceilings. + Pull, terminate, and test Ethernet cabling. + Potentially transport and stage equipment between buildings. + Execute tasks in alignment with Amentum's strict safety standards and compliance procedures. + Perform work during both business hours and after-hours, depending on facility availability. Required Qualifications + Hands-on experience with installation procedures, including conduit bending and related tasks (preferred). + Ability to safely climb stepladders up to approximately 10 feet. + Minimum 1-2 years of relevant field experience. + Strong analytical and problem-solving skills with attention to detail. + Effective interpersonal, communication, and collaboration skills to work within a team-oriented environment. + Excellent organizational and time-management abilities to meet shifting project demands. + Clearance: Active Secret clearance required This role offers the opportunity to gain valuable experience supporting mission-critical technology in a secure environment, while working with a highly respected team at Amentum/Delta Bridge. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Job DescriptionSalary: based on experience is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324**** Oversees organizations computer systems and database networks, ensuring optimal maintenance and security protocols are in place. Key responsibilities encompass collaboration with IT personnel and company staff to assess network and system requirements, supervising the implementation of new hardware and software solutions, and utilizing employee feedback to effectively diagnose and resolve issues. Essential Duties and Responsibilities Facilitate the design and implementation of network systems. Deliver comprehensive network support across diverse operating systems. Implement and set up networking hardware for optimal performance and connectivity. Ensure continuous network connectivity for all computer workstations. Provide comprehensive network support to end-users. Oversee the management of servers, along with their corresponding hardware, applications, services, and configurations. Formulate and oversee policies governing the utilization of network resources. Develop and oversee comprehensive strategies for disaster recovery and data backup management. Assess and propose enhancements to security measures and system upgrades. Ensure continuous monitoring of the network to maintain optimal performance levels. Develop and oversee the management of network user accounts and permissions. Conduct a thorough evaluation of product releases to mitigate user disruption and guarantee compatibility. Develop comprehensive technical support documentation for various systems and applications. Other duties as assigned, requested or needed. Position Requirements Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. Education and Experience: Bachelors degree in Computer Science, Information Technology, or a related field is required. Over two years of experience in network administration. Preferred experience with Microsoft Windows Server versions 2008, 2012, and 2016. Prior experience with Cisco switches and routers is preferred. Knowledge, Skills and Abilities: A comprehensive understanding of networking principles is essential for effective communication and data exchange within and between organizations. Demonstrated expertise in network engineering, operations, and performance analysis. Proficient in technical troubleshooting with practical experience. Demonstrates the capability to operate autonomously with limited oversight. Understanding of computing infrastructures. Proficient in server management and monitoring tools. Demonstrates outstanding analytical skills and a strong aptitude for resolving complex issues. Demonstrated ability to effectively communicate and support non-technical individuals in navigating complex technical challenges. Ability to resolve complaints and negotiate with others. ****Position is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324****