Remote support specialist jobs in North Carolina

Infrastructure Analyst | Long- term Contract | Hybrid: Charlotte, NC Optomi, in partnership with a leading enterprise organization, is seeking an experienced Infrastructure Analyst to join their team in Charlotte, NC (Hybrid)! This role supports Microsoft productivity and collaboration tools-including Exchange, SharePoint, Teams, and OneDrive-while providing advanced technical leadership across application design, implementation, troubleshooting, maintenance, and improvement initiatives. The ideal candidate is a seasoned analyst capable of working independently, driving platform enhancements, and serving as a subject matter expert on complex issues and projects. Duties & Responsibilities: Lead troubleshooting efforts and implement fixes for assigned platforms; independently resolve complex issues. Partner with vendors to support and maintain applications (break-fix, patches, upgrades, service packages). Coordinate and perform routine maintenance such as patching, service pack deployments, and upgrades in collaboration with operations and database teams. Apply both waterfall and agile methodologies for application development and maintenance; serve as SME or Technical Lead. Identify, design, and deliver platform enhancements; define upgrade and change management processes. Promote platform automation and guide teams in the effective use of cloud technologies. Research emerging technologies and make recommendations at the application and integration level. Design system modifications based on business requirements and coordinate development efforts. Process Change Requests and support QA documentation for implementations and operational changes. Document work thoroughly and follow established procedures. Clearly communicate downtimes, changes, status updates, issues, and defects to users and IT leadership. Present complex technical topics in a clear, understandable way. Facilitate meetings and provide direction to team members and stakeholders. Build and maintain strong working relationships across all business levels. Demonstrate strong communication, listening, negotiation, and conflict-management skills. Prioritize work based on business needs and guide team activities accordingly. Independently research issues, multitask effectively, and meet tight deadlines. Work both independently and collaboratively with minimal supervision. Maintain professionalism, confidence, and composure in high-pressure situations. Recognize when to escalate issues and provide timely status updates. Required Qualifications: Bachelor's degree in Computer Science or a related field 5-10 years of experience in application development and/or application support Experience managing large assignments and leading small projects Strong abilities in requirements gathering, design, coding, testing (unit, system, integration), documentation, and implementation using standard methodologies Ability to adapt quickly within a rapidly changing IT environment Proven success meeting tight deadlines and independently prioritizing multiple tasks Knowledge of client/server concepts and object-oriented design Experience supporting vendor-installed applications Effective written and verbal communication skills with strong teamwork and interpersonal strengths Desired Qualifications: Experience working within large programs and Agile environments Ability to collaborate with cross-functional stakeholders and balance competing priorities Experience supporting Microsoft collaboration tools (Exchange, SharePoint, Teams, OneDrive) Strong analytical and problem-solving skills with a record of delivering high-quality solutions Advanced coding skills in commonly used enterprise languages Knowledge of the System Development Life Cycle (SDLC) and ability to guide others in its use Experience with schema/database design, enterprise standards, and process compliance

IT Support Engineer - Windows 11 / M365 (Contract) Duration: 3-Month Contract We are seeking a hands-on IT Support Engineer to join a fast-paced enterprise environment in Charlotte, NC. This role will play a key part in supporting a Windows Hello deployment project while delivering high-touch end-user support for a high-profile user base. Key Responsibilities Project & Technical Support Support the deployment and implementation of Windows Hello across the enterprise Provide hands-on support for Windows 11 environments Troubleshoot and support Microsoft 365 (M365) services and applications Perform Active Directory (AD) and Azure Active Directory (Azure AD) administration Support device management using Intune Provide support for System Center Configuration Manager (SCCM) Assist with iOS device management and support End-User Support & Customer Service Deliver exceptional customer service while minimizing business disruption Troubleshoot and resolve escalated technical issues Escalate unresolved problems to appropriate teams when necessary Identify recurring issues and recommend service improvements Collaboration & Documentation Partner with infrastructure, security, and business teams to provide seamless support Participate in team meetings and knowledge-sharing sessions Contribute to documentation, training materials, and process improvements Required Skills & Experience Technical Skills Hands-on experience supporting Windows 11 Strong experience with Microsoft 365 Working knowledge of Active Directory and Azure AD Experience supporting SCCM Experience with Intune / MDM Knowledge of iOS device management Familiarity with ITIL processes and best practices Professional Skills Proven experience supporting users in fast-paced, high-visibility environments Excellent communication and interpersonal skills Strong analytical and problem-solving abilities with a focus on root cause analysis USC and GC W2 employees only. No 3rd parties

About Us AT-NET Services is a premier Managed IT Service Provider dedicated to delivering proactive, reliable IT solutions. Our expert team ensures top-tier IT support, security, and infrastructure management for clients across diverse industries. We are seeking a skilled and motivated Help Desk L2 Technician to join our growing team. Job Summary As a Help Desk L2 Technician, you will provide advanced technical support, resolve complex IT issues, and ensure high-quality service for our clients. You will troubleshoot and manage networks, hardware, software, and cloud services while maintaining excellent client satisfaction. Key Responsibilities Provide remote and onsite technical support, focusing on quick issue resolution and client satisfaction. Diagnose and troubleshoot hardware, operating systems (Windows/mac OS), applications, and cloud-based services. Administer and maintain Microsoft 365, Active Directory, and Azure environments. Manage firewalls, routers, switches, VLANs, VPNs, and SD-WAN solutions. Perform system updates, patch management, and security configurations. Support VMware environments and use PowerShell for troubleshooting and basic automation. Escalate tickets as per the defined escalation process. Liaise with vendors, suppliers, and internal teams to resolve IT challenges. Maintain and update documentation for client systems and processes. Ensure compliance with security best practices (CIS Controls, NIST, CMMC, etc.). Qualifications & Requirements 3+ years of experience in an IT support or help desk role, preferably within an MSP. Strong knowledge of Windows Server, Windows Desktop, and Microsoft Applications. Experience with Microsoft 365 administration (Exchange, SharePoint, Teams) and Azure. Proficiency in network troubleshooting (DNS, DHCP, VPN, TCP/IP). Hands-on experience with VMware support and PowerShell scripting. Familiarity with backup solutions, disaster recovery, and security best practices. Strong communication, customer service, and organizational skills. Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator are a plus. Experience with ConnectWise Automate, Manage, SonicWALL GMS/NSM, and Logic Monitor is a plus. Why Join Us? Competitive salary based on experience. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional development and certifications. Collaborative and dynamic work environment. If you're a dedicated IT professional passionate about delivering exceptional support, apply today to join AT-NET Services and grow with us!

CITEL is hiring an experienced IT Support Specialist to lead IT operations at its new Hillsborough, NC facility. The role includes managing infrastructure, user support, and ERP/CRM systems. As part of the global IT team, the specialist will implement company-wide standards, deploy systems in new buildings, and help improve tools and processes. Key Responsibilities Infrastructure & Systems Administration Manage and maintain local IT infrastructure (servers, network devices, PCs, printers, A/V systems) Oversee installation, configuration, and updates of hardware and software Administer LAN/WAN, VPN, Wi-Fi, and ensure reliable connectivity Implement and monitor security tools (firewalls, antivirus, backups, patching) Document IT assets, procedures, and configurations Deploy infrastructure in new buildings, ensuring scalability and compliance with Group standards Propose technical improvements aligned with business needs User Support & Training Provide Level 1 & 2 support for Windows, mac OS, mobile devices, and productivity tools Handle onboarding/off boarding (accounts, devices, access rights) Train users on systems including ERP platforms and remote access tools Communicate technical concepts clearly to non-technical users Follow up to ensure resolution and satisfaction ERP & CRM Administration Serve as local contact for ERP/CRM support and administration Provide first-level support and coordinate with Group IT or external providers as needed Collect and relay user improvement requests Group IT Collaboration Apply and enforce group IT policies, standards, and security guidelines Participate in audits, compliance processes, and international projects Provide regular reporting and feedback to global group IT teams Cybersecurity & Compliance Define and implement local cybersecurity practices in line with Group policies Monitor threats and apply corrective actions Promote awareness of security practices among users Support global security reviews and audits Skills & Qualifications Technical Skills Strong background in IT infrastructure and systems administration Solid knowledge of networking (firewalls, switches, VPNs, VLANs) Experience with Microsoft 365, Windows OS, Google Workspace Familiarity with Active Directory, DNS/DHCP, and monitoring tools Experience with hardware troubleshooting and repair (PCs, laptops, printers, etc.) Experience with help desk ticketing systems and remote tools Hands-on experience deploying infrastructure in new facilities ERP experience preferred Soft Skills Demonstrates a strong customer focus while effectively engaging and motivating internal teams across functions. Able to present information in a concise, structured, and engaging manner, both in-person and virtually Self-motivated, organized, and proactive Able to manage priorities in a fast-paced environment Curious, creative, and solution-oriented Fluent in English; professional French is a plus Work on site at our NC facility required (no remote or hybrid work) Ability to travel internationally as needed Education & Experience Bachelor's or Master's in IT, Computer Science, or related field 3+ years of IT experience Understanding business functions (Production, Supply Chain, etc.) Knowledge of SQL, Java, or similar languages is a plus Why Join Us? Our new RTP facility represents the future of CITEL in the U.S. a growing team, high-tech manufacturing, and a culture rooted in collaboration and innovation. The Raleigh-Durham area offers access to world-class talent, strong infrastructure, affordable housing, and an unbeatable quality of life. Be part of a company that is protecting critical systems, supports clean energy, and growing with purpose. Benefits: Competitive salary and performance bonus Health, dental, and vision insurance 401(k) with company match Paid time off and company holidays Company paid life insurance Career development opportunities Equal Opportunity Employer CITEL considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, status with regard to public assistance, disability, or sexual orientation. All applicants will be considered solely on the basis of their qualifications.

We are seeking a proactive and detail-oriented Technical Support Analyst to provide customer support for our permitting program (PTP). This full-time contractor plays a key role in assisting businesses, consultants, and other external and internal agency stakeholders with process and technical issues related to the department's permitting system. Key Responsibilities: The candidate will "own" the customer support process and provide responsive and professional customer support via email, virtual meetings (screen sharing), and other communication channels. Troubleshoot and resolve issues related to ‘Level 1' areas such as: Identity proofing and account activation Password resets and login problems Payment processing General navigation and use of the permitting portal Routing inquiries to appropriate program staff when necessary Internal user permissions and system authorization Potentially resolve ‘Level 2' and similar issues, working directly in Microsoft Dynamics CRM (backend) and Sitefinity (frontend CMS) to investigate and resolve user issues. In addition, the Analyst would provide support related to key integrations such as digital payments, dynamic templates (“Smart Flows”), and API-based services. Collaborate with internal teams to ensure timely resolution of customer concerns. Assist in the creation and maintenance of customer support documentation, including How-To Guides and FAQs. Partner with portal team to improve user experience (UX), navigation, layout, content strategy to refine and improve user/staff experience Maintain accurate records of support interactions and resolutions. Qualifications: Excellent problem-solving and communication skills. Experience providing technical support or customer service in a software or web-based environment. Familiarity with CRM systems, especially Microsoft Dynamics, is highly desirable. Experience with web content management systems (e.g., Sitefinity, WordPress, Drupal). Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users. Demonstrated problem-solving skills and a proactive approach to learning and issue resolution. Ability to work independently in a remote environment while collaborating effectively with team members.

Job Description:- Welcome and greet customers into the Tech Lounge and be ready to provide best in class customer service experience and support You will diagnose IT issues on the spot and offer solutions to quickly get users up and running with minimum downtime. Work with Tech Lounge team to ensure scheduling and calendar is at a steady run rate Provide customers with training and advice on DB related technologies and updates during service visit Diagnose and resolve IT issues onsite or remote for customers with appointments or walk-ins at the Tech Lounge Educate and share with customers on new technology and processes to enhance technology adaption Provide customers with training and advice on Deutsche Bank related technologies and updates during service visits Utilise Service Now to record and track all incident related to service calls and appointments Your skills and experience Strong people skills and a knack for problem solving Excellent communication skills, both written and spoken Excellent time management skills and can make decisions quickly Previous experience supporting Investment Banking/financial environment is an advantage Knowledge of financial applications and MS Office suite of products Experience in customer service/support, client services, production support or technical support role working knowledge of Microsoft product such as O365, Teams, Windows OS 10/11. working knowledge of Windows OS 10/11, Apple Mac, and Mobile device (Apple, Android) Strong technical skills related to desktop, mobile, End User compute environment. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation

DataStaff, Inc. is seeking a Desktop Support Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC. is onsite *Travel may be required Responsibilities: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management -Lead projects that require directing the work of others with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas -Creating and maintaining all documentation of process and procedures for all areas this position This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security -It is the responsibility of all Technical Services Staff to be aware security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. Implementing and maintaining the requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required Skills: 7 Years - Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. 7 Years - Installing and imaging new computers and loading of appropriate software for customers. 7 Years - Installing local and network printers and other peripherals and configuration of same. 7 Years - Migrating data and user profiles. 7 Years - Documenting process and procedures related to technical field support activities. 7 Years - Demonstrates knowledge and a working experience with ServiceNow call tracking system. This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Compensation: $18-22 per hour Mobile Help Desk Support Inceed has partnered with a great company to help find a skilled Mobile Help Desk Support professional to join their team! This is an exciting full-time opportunity for a candidate with telecommunications experience and expertise in mobile devices. The role is perfect for someone who thrives in dynamic environments, enjoys solving complex issues, and excels in customer service. The selected candidate will play a critical role in assisting users with hardware, network connectivity, device configuration, and troubleshooting mobile operating systems such as Android and iOS. Responsibilities: Respond to and resolve user requests for assistance via phone, email, and text messaging. Provide initial analysis and resolution for incidents and service requests submitted by internal users. Utilize help desk tracking software for efficient issue resolution. Required Qualifications & Experience: Proven ability to follow defined processes and seek advice when necessary. Previous experience in customer support, call center, or similar roles. Experience supporting business desktop/laptop and mobile devices, including troubleshooting and configuration of mobile devices. Nice to Have Skills & Experience: Familiarity with IT knowledgebase software and end-user documentation. Strong communication skills for interfacing with management and technical resources. Experience in maintaining poise and humor in stressful situations. Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance. Voluntary and long-term disability insurance. Paid time off, 401(k), and holiday pay. Weekly direct deposit or pay card deposit. Other Information: Candidate must be available Monday through Friday, 7:00 AM to 8:00 PM EST. The position offers opportunities for growth and exposure to advanced technical environments. Applicants must have strong problem-solving and customer service skills. If you are interested in learning more about the Mobile Help Desk Support opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #INDEM

Needs an excellent desktop support for activities such as troubleshooting, software installs, PC replacements, imaging, equipment inventories, PC maintenance, applying critical updates, documenting tickets, customer onboardings, and off-boardings. Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams Image or provision new equipment hardware & provide to customer Use strong organizational skills to track onboarding & shipping activities based on customer requests. Follow asset management processes to ensure proper customer billing Document work activities in ServiceNow Testing Intune processes for Tier 3 team & providing feedback Test upgrades and software changes Install software following security & internal processes Troubleshoot customer issues Provide instruction while troubleshooting for remote customers Assist with developing team processes & a knowledge base Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust Basic knowledge of Macintosh Apple devices with a willingness to learn Work with vendors on warranty cases Collaborate with internal teams on technical issues Work on special projects as needed. Required Skills: Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams Image or provision new equipment hardware & provide to customer Use strong organizational skills to track onboarding & shipping activities based on customer requests. Follow asset management processes to ensure proper customer billing Testing Intune processes for Tier 3 team & providing feedback Test upgrades and software changes Install software following security & internal processes Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Basic knowledge of Macintosh Apple devices with a willingness to learn

Job Title: Helpdesk Support Technician (Level 1) Type: Contract-to-Hire / Full-time We are seeking a Level 1 Helpdesk Support Technician to join a growing IT team supporting end users across desktop, laptop, and mobile environments. The ideal candidate will have a passion for technology, strong troubleshooting skills, and a customer-first attitude. This position provides the foundation for future growth into systems, networking, or cybersecurity roles. Key Responsibilities • Serve as the first point of contact for IT support requests via phone, email, or ticketing system. • Diagnose and resolve hardware, software, and network connectivity issues for desktops, laptops, and peripherals. • Perform password resets, user account management, and basic Active Directory administration. • Support Windows 10/11, Microsoft 365 (O365/M365), and basic VPN connectivity issues. • Escalate complex incidents to Level 2 or specialized teams following standard escalation procedures. • Document issues, solutions, and troubleshooting steps accurately within the ticketing system (ServiceNow, Jira, or equivalent). • Assist with onboarding/offboarding, including device setup, email configuration, and access provisioning. • Maintain professionalism and provide exceptional customer service to end users at all times. • Participate in routine system maintenance tasks and contribute to continuous improvement initiatives. Required Skills & Experience 1-2 years of experience in IT support, service desk, or technical assistance (or equivalent internship/training experience). Working knowledge of: • Windows 10/11 • Microsoft 365 / Office 365 / Outlook • Active Directory & password resets • Remote desktop tools (RDP, AnyDesk, TeamViewer) • Basic networking (DNS, DHCP, VPN) • Excellent communication, problem-solving, and customer service skills. • Ability to multitask and prioritize in a fast-paced environment. Preferred Qualifications • CompTIA A+ or Network+ certification. • Experience with ServiceNow, Remedy, or Jira ticketing platforms. • Exposure to mac OS or mobile device support. • Strong interest in IT career progression (systems admin, cybersecurity, or cloud)

Immediate need for a talented Senior Systems and Support Analyst. This is a 12 Months Contract opportunity with long-term potential and is located in Durham NC, Westlake TX, Merrimack, NH and Salt Lake City UT (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94637 Pay Range: $50 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: We are seeking a technical problem solver with a solid background in production support to join our Major Incident Management team. This hybrid role combines Major Incident Management responsibilities with hands-on technical expertise across cloud, infrastructure, and application environments. The ideal candidate is passionate about troubleshooting, thrives in fast paced situations, and is eager to grow their technical and coordination skills in a multifaceted environment! Work Schedule: (Sunday - Wednesday or Weds - Saturday) 4x10; 9 am EST - 8 pm EST (hour break) Key Requirements and Technology Experience: Skills-5 years of hybrid experience in Production Support, Development or SRE Experience in ITIL processes (Incident, Problem, Change Management) Monitoring Tools: Splunk, Datadog, Grafana ITSM Tools: JIRA, ServiceNow Bachelor's degree or higher in a technology related field (like Engineering, Computer Science, Information Technology) A minimum of 5 years of hybrid experience in Production Support, Development or SRE Experience. Hands-On experience developing or supporting highly distributed multi-tiered systems at scale Ability to triage while leading an incident call, perform root cause analysis, and be decisive under pressure A self-starter and great teammate who can independently manage multiple responsibilities in a dynamic environment Strong hands-on experience and ability to automate with various scripting languages such as Python, Shell Scripting, etc Proven experience in implementing advanced observability practices and techniques at scale Solid understanding of Cloud Computing and DevOps concepts including CI/CD Pipelines Perform second-level support using visibility tools such as Datadog and Splunk and expert hands-on experience with one or more (Datadog, Splunk, Grafana) Understanding of ITIL processes (Incident, Problem, Change Management) Highly effective business communication and influencing skills Relevant certifications (ITIL, AWS, Azure) are a plus Bonus: Retail trading, Asset Trading, or Financial Services Technology experience is a plus Cloud Platforms: AWS, Azure Operating Systems: Unix, Linux, Windows Server Scripting & Development: Shell Script, .NET Middleware & Integration: Tomcat, Apache Monitoring Tools: Splunk, Datadog, Grafana, Databases: Oracle DB, MS-SQL, Sybase ITSM Tools: JIRA, ServiceNow Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: Senior Developer with experience in Production Support and knowledge of production monitoring tools. Required Qualifications 8+ years of large scale development experience. Experience with the following: .Net C# SQL Server Production Support experience Monitoring tools (Splunk, Dynatrace) Desired Qualifications Application or Platform Production Support JavaScript Job Description: This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies. Responsibilities: Designs, develops and is accountable for feature delivery Applies enterprise standards for solution design, coding and quality Ensures solution meets product acceptance criteria with minimal technical debt Guides the team on work breakdown and execution Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria Plays a team lead role (as an individual contributor) and mentors the team Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices) Skills: Automation Influence Result Orientation Stakeholder Management Technical Strategy Development Architecture Business Acumen Risk Management Solution Delivery Process Solution Design Agile Practices Analytical Thinking Collaboration Data Management DevOps Practices Shift: 1st shift (United States of America) Hours Per Week: 40

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation: Desktop Support Specialist- Sr Duration of Contract: 3 Months + Extendable Interview Type: In Person Only Location: North Wilkesboro, NC Qualifications Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Migrating Data and user profiles. Documenting process and procedures related to technical field support activities. Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position. Responsibilities Travel with and support the team to at-track events and testing facilities. Setup/monitor/teardown trackside IT systems at all race & test events. Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions. Analyze trends to prevent future problems and implement failover options. Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes. Ability to wire and test network and coax wires. Ability to diagnose radio and antenna issues. Additional duties may be assigned. Qualifications 2-4 years of Systems Administration experience. Associates degree in engineering or technology-related field, or comparable work experience. Ability to lift 40-plus pounds without restrictions. Ability to work weekends and travel as required; mostly race weekends with some weekday travel required. Exceptional level of organization and attention to detail. Ability to work in high-pressure situations and with minimal supervision. Self-starter and highly motivated to succeed. Excellent customer service skills. A+ Certification required within 90 days of start date. This position is subject to periodic drug screenings during employment per sanctioning body guidelines.

Synagro partners with stakeholders to clean our water, protect our environment and serve our communities by generating worth from what others consider waste. We work to protect the health of our water, our Earth and those who depend on them now and in the future. What good is a job without great benefits to reward your hard work? Here are some highlights of what Synagro has to offer: * 15 days paid time off * 10 Holidays * Medical/Dental/Vision (within 30 days of hire) * Health Saving Account (HSA) with company match * Flexible Spending Account (FSA) * 401(k) with company match (fully vested upon hire) * Career growth and promotional opportunities * Tuition Reimbursement JOB SUMMARY Provide compliant, cost-effective land-base management and value-added environmental services which include (but not limited to): land sourcing and permitting; nutrient management planning (NMP) and mapping; technical support for operational compliance and product use; logistics and source destination management; regulatory monitoring and reporting. This position will be servicing the Lancaster SC, Chester SC, York SC, Fairfield SC, Anson NC, and Cleveland NC. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES 1. Manage land-base inventory to meet operational requirements and provide strategic growth for the business 2. Prepare permit applications and NMP's as needed for sites. This may include, but is not limited to: Soil and biosolids sampling, analytical interpretation and waste characterization, geo-mapping services, interpretation of soil, tax and topographical maps; and applicable regulations to determine land base acceptability and compliant product use 3. Facilitate compliance with all regulatory and permit conditions including frequent monitoring and reporting 4. Provide technical information and presentations to farmers, regulatory agencies, municipal clients and the general public as needed 5. Participate in professional and agricultural organizations as assigned 6. Develop and maintain strong relationships with current and future customers and regulators. 7. Serve as a brand advocate and ambassador in every interaction with clients and the public as well as trade show. 8. Perform work in a safe manner while recognizing safety hazards and improved processes/procedures. KNOWLEDGE/SKILLS/ABILITIES 1. Knowledge of biosolids and other residuals management practices and regulations 2. Knowledge of concepts, practices, procedures, methods and techniques used in agricultural and/or farming operations 3. Strong written and verbal communication skills and be able to effectively communicate with all levels of personnel including executive management and customers 4. Demonstrated strong interpersonal, problem solving and relationship building skills 5. Superior organizational and analytical skills with keen attention to detail and quality 6. Technology Savvy 7. Ability to prioritize and multi-task in a flexible, fast paced and challenging environment 8. Ability to travel EDUCATION/EXPERIENCES 1. Minimum of 2 years' experience in Agricultural, Silvicultural or Environmental field with an Associate's degree 2. Bachelor's degree in Agriculture or Environmental Science preferred 3. Capable of certifying in an agricultural science discipline 4. Valid driver's license 5. Safe driving record: No serious tickets or accidents in last 5 years or DWI/DUI in last 10 years WORKING CONDITIONS/PHYSICAL REQUIREMENTS 1. Talking, Hearing, Seeing, Standing, Sitting, Walking. 2. The worker is subject to outside environmental conditions: No effective protection from weather 3. The worker is subject atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases, or poor ventilation. 4. The worker is subject to hazards: Includes a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to bio-solids 5. This position requires travel and overtime. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all essential job functions, knowledge, skills, abilities, efforts, and physical or working conditions associated with a position. AA/EOE/M/F/D/V We thank all individuals for their interest in Synagro however only those selected for interviews will be contacted.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Infrastructure Analyst | Longterm Contract | Hybrid in Charlotte, NC Optomi, in partnership with a leading enterprise organization, is seeking an experienced Infrastructure Analyst to join their team in Charlotte, NC (Hybrid)! This role supports Microsoft productivity and collaboration tools-including Exchange, SharePoint, Teams, and OneDrive-while providing advanced technical leadership across application design, implementation, troubleshooting, maintenance, and improvement initiatives. The ideal candidate is a seasoned analyst capable of working independently, driving platform enhancements, and serving as a subject matter expert on complex issues and projects. Experience of the right candidate Bachelor's degree in Computer Science or related field 5-10 years of experience in application development and/or application support Experience supporting Microsoft tools: Exchange, SharePoint, Teams, OneDrive Background managing large assignments and leading smaller technical projects Strong skills in requirements analysis, design, coding, testing (unit/system/integration), documentation, and implementation Ability to work independently, prioritize multiple tasks, and meet tight deadlines Understanding of client/server architecture and object-oriented design Experience supporting vendor-installed applications Excellent oral and written communication skills and strong teamwork abilities Desired: Experience working in Agile environments Ability to collaborate with stakeholders with differing priorities Strong problem-solving skills delivering reliable, high-quality solutions Familiarity with SDLC and experience leading others in its use Experience with schema/database design and enterprise standards Responsibilities of the right candidate Lead troubleshooting efforts and resolve complex technical issues independently Support, maintain, and work with vendors for break-fix, patches, upgrades, and service packages Coordinate and perform routine maintenance-patches, service packs, upgrades-with operations and DBA teams Utilize Agile or waterfall methodologies for application development and maintenance; act as SME or Technical Lead Identify and design platform improvements, defining upgrade/change processes and cadence Facilitate automation and guide teams in proper use of cloud technologies Research emerging technologies and recommend solutions at the application or integration level Design modifications based on business requirements and coordinate development efforts Process change requests and produce QA documentation for implementations Thoroughly document work and follow established procedures Communicate downtimes, changes, issue status, and defects clearly across IT and business users Present complex technical topics in a clear, understandable format Facilitate meetings, provide direction to team members, and build strong cross-functional relationships Demonstrate strong interpersonal skills (listening, negotiation, conflict management) Manage stress, adapt to change, and maintain a positive and effective work style Know when to escalate issues and communicate status updates appropriately

Must Have Technical/Functional Skills Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support, Roles & Responsibilities • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI • Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc. • Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices • Manage the Security compliance health status of end user workstations • Monitor security patching status and remedy deficiencies proactively • Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team • Adjust configuration options as required to resolve defects identified while performing corrective action on a device • Investigate desktop level incidents and identify root causes to be able to provide solutions. • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities • Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot • L2 Workstations operational support • Monitor and report on User experience. Report on Workstation image deployments and patch compliance metrics Salary Range: $60,000 $70,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Synagro partners with stakeholders to clean our water, protect our environment and serve our communities by generating worth from what others consider waste. We work to protect the health of our water, our Earth and those who depend on them now and in the future. What good is a job without great benefits to reward your hard work? Here are some highlights of what Synagro has to offer: * 15 days paid time off * 10 Holidays * Medical/Dental/Vision (within 30 days of hire) * Health Saving Account (HSA) with company match * Flexible Spending Account (FSA) * 401(k) with company match (fully vested upon hire) * Career growth and promotional opportunities * Tuition Reimbursement JOB SUMMARY Provide compliant, cost-effective land-base management and value-added environmental services which include (but not limited to): land sourcing and permitting; nutrient management planning (NMP) and mapping; technical support for operational compliance and product use; logistics and source destination management; regulatory monitoring and reporting. This position will be servicing the Lancaster SC, Chester SC, York SC, Fairfield SC, Anson NC, and Cleveland NC. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES 1. Manage land-base inventory to meet operational requirements and provide strategic growth for the business 2. Prepare permit applications and NMP's as needed for sites. This may include, but is not limited to: Soil and biosolids sampling, analytical interpretation and waste characterization, geo-mapping services, interpretation of soil, tax and topographical maps; and applicable regulations to determine land base acceptability and compliant product use 3. Facilitate compliance with all regulatory and permit conditions including frequent monitoring and reporting 4. Provide technical information and presentations to farmers, regulatory agencies, municipal clients and the general public as needed 5. Participate in professional and agricultural organizations as assigned 6. Develop and maintain strong relationships with current and future customers and regulators. 7. Serve as a brand advocate and ambassador in every interaction with clients and the public as well as trade show. 8. Perform work in a safe manner while recognizing safety hazards and improved processes/procedures. KNOWLEDGE/SKILLS/ABILITIES 1. Knowledge of biosolids and other residuals management practices and regulations 2. Knowledge of concepts, practices, procedures, methods and techniques used in agricultural and/or farming operations 3. Strong written and verbal communication skills and be able to effectively communicate with all levels of personnel including executive management and customers 4. Demonstrated strong interpersonal, problem solving and relationship building skills 5. Superior organizational and analytical skills with keen attention to detail and quality 6. Technology Savvy 7. Ability to prioritize and multi-task in a flexible, fast paced and challenging environment 8. Ability to travel EDUCATION/EXPERIENCES 1. Minimum of 2 years' experience in Agricultural, Silvicultural or Environmental field with an Associate's degree 2. Bachelor's degree in Agriculture or Environmental Science preferred 3. Capable of certifying in an agricultural science discipline 4. Valid driver's license 5. Safe driving record: No serious tickets or accidents in last 5 years or DWI/DUI in last 10 years WORKING CONDITIONS/PHYSICAL REQUIREMENTS 1. Talking, Hearing, Seeing, Standing, Sitting, Walking. 2. The worker is subject to outside environmental conditions: No effective protection from weather 3. The worker is subject atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases, or poor ventilation. 4. The worker is subject to hazards: Includes a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to bio-solids 5. This position requires travel and overtime. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all essential job functions, knowledge, skills, abilities, efforts, and physical or working conditions associated with a position. AA/EOE/M/F/D/V We thank all individuals for their interest in Synagro however only those selected for interviews will be contacted.