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  • Technical Support Representative

    Tundra Technical Solutions

    Remote support specialist job in Bloomfield, CT

    This role is an IT Support / Help Desk position where you'll be the first point of contact for employees or customers who need technical help. On a day-to-day basis, you'll be answering calls and tickets related to hardware, software, network connectivity, and application issues-anything from password resets and Microsoft Office issues to basic networking or device troubleshooting. You'll document every request, work to resolve issues yourself when possible, and escalate more complex problems to senior engineers or vendors while still owning the follow-up. A big part of the job is making sure the user feels supported-tracking issues through resolution and checking back in to confirm everything is working. The role requires someone who's comfortable working independently, managing multiple requests, and prioritizing tasks in a fast-paced environment. While you'll have guidance and your work will be reviewed by more senior IT staff, you're expected to take initiative and use good judgment when troubleshooting. From a technical standpoint, they're looking for experience with Windows operating systems, Microsoft Office, basic networking, and PC/LAN support. An A+ certification is a plus, but hands-on experience and strong troubleshooting skills matter just as much.
    $29k-44k yearly est. 4d ago
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  • Advanced Engineering Support Specialist - Trident II

    General Dynamics Mission Systems 4.9company rating

    Remote support specialist job in Pittsfield, MA

    Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is preferred at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Put your engineering talent to the ultimate test. At General Dynamics Mission Systems, we create the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. The work we do is so advanced our teams often redefine what's possible for the world. If you want to be a leader with the company that delivers smart solutions for our nation's challenges, this is your opportunity. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between. In our highly collaborative and global environment, you'll analyze the effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and participate in the tactical planning for completion of identified project segment. Essentially, you'll perform research and engineering laboratory functions involving the layout, building, testing, troubleshooting, and repairing devices, assemblies, subsystems, and systems as well as perform technical activities which impact the proposal, system level design, detail design and manufacture of advanced electronics systems. As an Advanced Engineering Support Specialist - Trident II for the D5LE2 program, you'll be a member of a cross functional team responsible for developing, modeling, and coordinating requirements for the next generation Fire Control System. Other responsibilities include systems design and Integration/Test. What sets you apart: MagicDraw Modeling D5LE2 missile or SLBM experience FCS experience Columbia-class or Ohio-class submarine experience Success leading the systems development life cycle with strong proficiency with requirements management and system modeling tools Creative thinker motivated to apply technical standards and methodologies to develop solutions Collaborative team player with the ability to provide technical leadership and position others for success Strong presentation and communications skills with experience in the art of negotiation and the ability to meet challenging customer requirements with win-win solutions Commitment to ongoing professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: This position is fully on-site or Hybrid/Flex. While on-site, you will be a part of the Building 130 facility in Pittsfiled, MA 01201. We are not offering a relocation package at this time. #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $101,357.00 - USD $109,672.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $101.4k-109.7k yearly Auto-Apply 55d ago
  • Technical Support Analyst

    Limra and Loma 3.7company rating

    Remote support specialist job in Windsor, CT

    JOB TITLE About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success. Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for: Research: Catalysts for new ideas, industry benchmarking, and strategic planning. Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders. Networking: Connections with industry leaders and peers through study groups, committees, and conferences. Technical Support Analyst Description The Technical Support Analyst position supports LIMRA and LOMA's entire user community across all locations with current and future technology. Successful candidates will possess effective analysis, problem resolution, and configuration skills, as well as strong interpersonal and communication skills. Candidates must be able to work semi-independently as well as work effectively on teams and demonstrate an energetic customer orientation and customer focus. LIMRA and LOMA processes sensitive information on behalf of its members leading to a key responsibility of this position: Maintaining the protection of our computing environment. The ongoing adherence to policies and procedure represents an essential duty for the incumbent. Responsibilities of the position include ‘The What' Contribute to effectively managing the protection of LIMRA and LOMA's computing environment by adhering to documented standards and procedures. Work with the Infrastructure team and others to align with and understand LIMRA and LOMA's overall technology vision and environment. Support LL LIMRA and LOMA's entire user community (all levels of staff) across all LIMRA and LOMA office locations, as well as remote/home locations. Ensure user needs are met in a timeframe dictated by the customer. Create a high level of user satisfaction by demonstrating accurate and timely follow-up, strong technical expertise, and effective customer communication. Provide simple to moderately complex technical user support and one-on-one training to technology users. Install, set-up, configure, maintain, and troubleshoot desktop PCs, laptops, mobile devices, printers, related software, and peripherals, as directed by others. Perform routine bench and field repairs at defined frequencies or as needed. Document, maintain, upgrade, or replace hardware and software and order/receive replacements parts, as directed by others. Adhere to naming standards and labeling of all assets. Contribute to team efforts to evaluate and recommend PC solutions within and according to LIMRA and LOMA environment guidelines. Monitor and keep pace with new systems technology and participate in developing plans for future system requirements. Collaborate with other IT personnel/teams for escalation, knowledge transfer, and joint tasks; and to establish/complete standards, procedures, and projects. Contribute to continuous improvement efforts by seeking solutions to improve LIMRA and LOMA's associates' experience, to reduce the costs of ongoing support, and to strike a balance between a high level of security and giving our staff the flexibility to work effectively ‘The How' Adhere to and support LIMRA and LOMA policies and procedures. Demonstrate superior customer orientation and customer focus. Work effectively on a semi-independent basis (given direction by others) or as a team player - whichever role is required for various situations. Complete individual work as assigned, on time. When required, work with associates on a team to implement solutions. Seek out coaching and learning opportunities and pursue professional self-development. Contribute to LIMRA and LOMA's enterprise continuous improvement effort Pursue operational excellence - look to learn from mistakes and successes. Share “lessons learned” with others. Motivate yourself to achieve high standards and continuously improve. Qualifications Associate or bachelor's degree preferably in a related technical field preferred or equivalent work experience. A+ and/or Windows MCP certification is a plus 1-3 years' experience supporting geographically dispersed user communities on the Microsoft product stack, including: Windows 11, Office 365 Applications, and SharePoint online. 1-3 years' experience with virtual meeting technology such as Webex, Teams or Zoom. 1-3 years' experience with/proven understanding of application transport and network infrastructure (SSL/TLS, DNS, DHCP, FTP, HTTP, HTTPS, Microsoft Active Directory and Microsoft Entra) and their relationship to end-user applications. 1-3 years' experience testing and installing Windows based software and peripherals. 1-3 years' experience supporting end users with Windows based technologies. Experience supporting Superior customer service skills. Strong problem solving and analysis skills. Demonstrated ability to complete tasks within established timelines. Solid written and verbal communication skills. User technology training experience a plus. Experience working in a highly controlled and secure environment with SOC attestation a plus. Join Us: If you are someone who values collaboration, continuous learning, and making meaningful contributions, we encourage you to apply and explore this opportunity at LIMRA AND LOMA. LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence. We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.
    $78k-112k yearly est. 60d+ ago
  • Help Desk Support

    Mindlance 4.6company rating

    Remote support specialist job in Hartford, CT

    Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files. Maintain process and communication with Engineering and other supporting departments. Process disposal requests from campus locations. Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload. Assist with the LOB refresh project of 1000 devices a month. This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US. Qualifications This will be a First Shift Position- The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs. Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool). Demonstrate advanced hardware knowledge. Demonstrate working knowledge of SCCM Environment and LOB build images. Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required. Knowledge of Remedy, and IT Asset Management are desirable. Additional Information Thanks & regards Praveen K. Paila ************
    $35k-54k yearly est. 1d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Farmington, CT

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $45k-64k yearly est. 60d+ ago
  • DESKSIDE SUPPORT

    Artech Information System 4.8company rating

    Remote support specialist job in Simsbury, CT

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Hi , Hope everything is great! Here are the details Job Title: Deskside Support Representative Distributed Client Services Location:SIMSBURY:ct Duration: 1 year (with possible extension) Job Description: · Win7/Win XP OS support Skills Overview (list or overview) Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD. Additional Information For more information, Please contact Shubham ************
    $43k-57k yearly est. 1d ago
  • Application Specialist - New England Territory

    GWS Tool Group 3.6company rating

    Remote support specialist job in Springfield, MA

    Job Title: Application Specialist Company: GWS Tool Group Department: Sales Reports to: VP Of Sales Classification: Exempt Travel: Travel Required We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Groups products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team. Supervisory Responsibilities: none Duties/Responsibilities: Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities. Effective planning to conduct sales presentations by meeting customers physically on a daily basis. Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches. Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain. Continuously updating all customers on company product modifications, changes, and enhancements. Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings. Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner. Effectively attending conferences and trade shows. Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools. Organizing joint sale calls and attending them with distributors. Preparing reports for sales and marketing and maintaining expense accounts. Updating and maintenance of customer accounts including contact names and numbers for future sales. With the help of inside sales support, provide product quotes to customers as needed. Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates. Education and Experience: 1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving Knowledgeable in tooling and manufacturing process Ability to assist customers with processing parts and correct application of tools. Job shop experience is high in regard Assisting customers with proper speeds and feeds for materials used. Experience in designing special tools is highly regarded Experience processing customer parts from drawing to finished product. Account management for current customers Proven ability to develop new customers is ideal. Degree in any field of sales and marketing is highly regarded Required Skills/Abilities: Capable of preserving confidential or sensitive information. Effective time management, organization and multi-tasking skills. Special people skills to deal with customers and an outgoing personality. Able to prospect new accounts. Effective written and verbal communication skills. Very good team player and should work well under pressure. Proficient in Microsoft Excel. Requires knowledge and some experience in own discipline through education and experience. Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience. No supervisory responsibilities; accountable for developing functional contribution. Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments. Exchanges simple information, asks questions and checks for understanding. Use assigned methods, tools and processes. Support sharing of best practices. Physical Requirements: Must be able to lift 15 pounds at times. Must be able to travel. Must have a valid driver's license and the ability to travel 50% All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
    $83k-121k yearly est. Auto-Apply 60d+ ago
  • 2026 Sleepaway Camp Target/Field Sports Specialist

    Girl Scouts of Connecticut 4.1company rating

    Remote support specialist job in Tolland, CT

    The Sleep Away Camp Target/Field Sports Specialist supports the Girl Scouts of Connecticut's mission by developing and delivering safe, engaging, and age-appropriate target sports and field games. This includes non-competitive sports, archery, slingshot activities, and other outdoor games that promote confidence, skill-building, and fun. The Specialist ensures all activities are conducted in compliance with State Licensing Regulations, ACA Standards, Girl Scout Safety Activity Checkpoints, and GSOFCT Policies. This position also provides supervision and care for campers during designated program periods and supports unit/small-group activities as needed. Essential Responsibilities Program Development & Delivery * Work with camp administration to coordinate and implement sports, games, and target sport programs. * Create and deliver curriculum for age-appropriate and skill-appropriate archery, slingshot, targets, and non-competitive field sports. * Provide pre-camp program orientation to staff regarding goals, safety protocols, activity availability, and program expectations. * Encourage camper-led program planning that aligns with the Girl Scout Leadership Experience (GSLE). * Coordinate sports and games schedules with the Program Director and unit staff. Safety & Compliance * Ensure all sports and target activity areas meet safety and operational requirements. * Maintain a fully stocked first aid kit and complete required first aid documentation. * Communicate with the Director of First Aid regarding camper health updates or concerns. * Report accidents promptly and complete incident reports with accuracy. * Maintain knowledge of emergency procedures and demonstrate the ability to make immediate, safety-critical decisions. Camper Supervision & Support * Supervise campers during assigned program periods and ensure safe, positive participation in sports and target activities. * Model inclusive, supportive behavior and maintain professional camper/staff relationships at all times. * Participate in unit programs and assist with small-group activities as assigned. Operations & Collaboration * Participate in pre-camp training, staff meetings, and ongoing advisory sessions. * Monitor program supply inventory and report needs to the Camp Director. * Report facility or equipment repair needs promptly. * Keep accurate records and prepare written reports as required. * Participate in daily camp routines, including meals, flag ceremonies, kapers, cookouts, all-camp events, and opening/closing days. * Support opening and closing procedures for the camp season. * Perform other duties as assigned. Skills & Competencies * High school diploma or equivalent required. * Must be 18 years of age or older. * Current Basic Archery certification or willingness to obtain. * Ability to teach or willingness to learn slingshot programming. * Familiarity with non-competitive field sports and outdoor games. * Current First Aid/CPR certification or willingness to obtain. * Ability to lift up to 50 lbs. and work in an active outdoor environment. * Strong communication and teamwork skills; ability to work effectively with diverse campers and staff. * Experience developing or assisting with sports or recreation programming preferred. * Experience working with children required. * Ability to develop, organize, and deliver Girl Scout outdoor program according to GSOFCT policies and standards. * Commitment to upholding Girl Scouts of Connecticut policies and program practices. Other Requirements * Room and board provided as part of employment. Mission Alignment All staff are expected to promote and support the Girl Scout Mission: "Girl Scouting builds girls of courage, confidence, and character, who make the world a better place."
    $24k-36k yearly est. 53d ago
  • Trade Operations Senior Support Specialist

    TD Bank 4.5company rating

    Remote support specialist job in Hartford, CT

    Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: TD Wealth Job Description: The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the trading desk, ensuring adherence to regulatory requirements, risk management practices, and timely execution of trading activities. This leadership role serves as a key point of escalation and governance, maintaining rigorous standards of compliance and operational excellence. Depth & Scope: * Provides oversight of trading rules and system configurations in the Pershing Platform to ensure accurate and compliant trade processing * Manages and oversees regulatory reporting requirements, including but not limited to CAT, CAIS, TRACE, and other mandated reporting obligations. * Ensures adequate staffing levels and resource allocation to handle live trading orders efficiently and meet service level standards * Supervises and participates in the review and release of flagged live orders, acting as a dual control for higher-risk transactions to mitigate operational and market risk * Reviews and grants approvals for trade exceptions and non-standard transactions * Maintains oversight of key risk metrics and escalate issues as necessary to senior management * Leads the development, maintenance, and enhancement of policies, procedures, and desk-level controls to comply with regulatory and firm requirements * Acts as the regulatory change management lead, assessing and implementing required changes to processes, systems, and reporting in response to new or amended regulations * Partners with Compliance, Risk, Technology, and other business units to ensure trading activities align with internal standards and external regulatory expectations * Provides guidance, training, and mentorship to trading support staff to promote a culture of risk awareness and operational excellence * Assists in identifying, investigating and resolving trade errors by coordinating with advisors and support teams, helping to minimize financial exposure and prevent reoccurrence Education & Experience: * An undergraduate degree in a relevant field is preferred however candidates with significant directly related professional experience will also be considered. * 5+ years industry experience * Series 7 and 24 OCC: * This position is with a FINRA member, broker and/or dealer and is subject to the requirements of FINRA and Securities Laws. May (or may not) be a registered position under FINRA. * Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e), including: the Firm's obligation to investigate the good character, business reputation, qualifications and experience of an applicant for registration before applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to verify the accuracy and completeness of the information contained on the applicant's Form U4, no later than 30 calendar days after the Form U4 is filed with FINRA. * Satisfactory results on a criminal background check, credit report check, civil litigation search, and regulatory agency or self-regulatory organization enforcement action search, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority or self-regulatory organization, are required by federal law for this position. Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Occasional * Squatting - Occasional * Bending - Occasional * Kneeling - Occasional * Crawling - Never * Climbing - Never * Reaching overhead - Occasional * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $86.8k-139.4k yearly Auto-Apply 16d ago
  • Desktop Support in Hartford, Connecticut

    Desktop & Depot Support

    Remote support specialist job in Hartford, CT

    Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Hartford, Connecticut. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: Provide Workstation Software Break Fix support IMAC - PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: Certified Dell Technician Expertise in Inventory Control Requirements Must be within driving distance of Hartford, Connecticut, and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $17.00/hr - $25.00/hr
    $17-25 hourly 60d+ ago
  • Informational Technology Position

    Connecticut Reap

    Remote support specialist job in Hebron, CT

    ANTICIPATED POSITIONS: Computer Technician SALARY: $58,000 - $63,000/year, Based on experience February 10, 2026 APPLICATION DEADLINE: Until Filled Hebron Public Schools is seeking an experienced Computer Technician to join the Central Office team. This is a full-time, 12-month-per-year position. General: This position includes end-user support, routine maintenance, and infrastructure support. How to Apply: Applicants who wish to apply can visit our website ******************** - Hebron Public Schools website / Quick Links/ Employment /OPEN VACANCIES link to view and apply. You will be required to complete the application and upload a copy of your resume, up to three (3) current letters of reference and active certification (if applicable). Candidates will be required to undergo a background check. Supervision: The Computer Technician reports to the Technology Director and is responsible for maintaining the integrity of the district's technology systems. Computer Technician responsibilities include desktop support for staff and students, daily network and server maintenance, and standard year-in/year-out computer maintenance. In addition to technical support, the Computer Technician is also responsible for supporting the Technology Director's efforts in managing educational software, researching technical requirements for new technology products and solutions, ensuring that they are compatible with existing school technology, and performing the implementation and distribution of new technology. Other related duties may be assigned at supervisor's discretion. For full posting, visit: ********************************************************************************************************************************************** Physical Requirements: Must have the physical ability to execute the full performance of duties for the position, including but not limited to: reaching, regularly lifting up to 40 pounds, standing, walking, carrying, bending, stooping, kneeling, crouching, sitting, and/or crawling. Qualifications: * High School Diploma * Associates Degree Preferred * Knowledge of computer systems * Ability to work harmoniously with other employees and respect confidential information. * Excellent organizational and communication skills. * Able to work on several projects/reports at one time Note: The above job description is illustrative and not all-inclusive of tasks and responsibilities of the position. Non-Discrimination The Hebron Board of Education is committed to a policy of equal opportunity/affirmative action for all qualified persons. The Hebron Board of Education does not discriminate in any employment practice, education program, or educational activity on the basis of race, color, religious creed, sex, age, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability (including, but not limited to, intellectual disability, past or present history of mental disorder, physical disability or learning disability), genetic information, access to Boy Scouts or other Designated Youth Groups or any other basis prohibited by Connecticut State and/or Federal non-discrimination laws. Inquiries regarding the Hebron Board of Education's non-discrimination policies should be directed to: Dr. Donald Briere Title IX and Section 504 Coordinator Hebron Public Schools 508 Gilead Street, Hebron, Connecticut 06248 ************ ************************
    $58k-63k yearly Easy Apply 9d ago
  • Onsite IT Technician Term Time

    Capita Plc

    Remote support specialist job in Worcester, MA

    We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire, Birmingham and Worcestershire areas to provide regularly scheduled IT support and ensure that they receive the best possible customer service. Job title: Onsite IT Technician Term Time Job Description: Onsite IT Technician Term Time £20,621.93 Birmingham Based We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire area to provide regularly scheduled IT support and ensure that they receive the best possible customer service. This role comes with training, the first few weeks will be spent shadowing a member of our highly experienced and supportive team to ensure that you are fully equipped to support the clients in your area. With this in mind we are open to considering people with an interest in IT without hands on work experience in this field. This is a term time only role so you will only work during the school terms, the role is also field based so the right person for this role will also have a full clean drivers license and their own vehicle. What you will be doing * Provide scheduled technical maintenance and support for ICT to a set of schools. * Involvement in larger installations in schools in line with documented project plans. * Provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations. * Research and to document development projects and procedures for the team in line with strategic objectives for the business. What we are looking for * Strong customer service skills * An interest in IT and a career in this area * Ideally some form of qualification in IT (GCSE/A Level) or equivalent although this is not essential * Happy to work term time only * Full UK licence with access to own vehicle About Entrust Entrust is a joint venture between Capita and Staffordshire County Council. We work across the UK in partnership with schools, academies and local authorities to provide specialist expertise around school improvement, learning technologies, and property and support services. We currently work in over 50 local authorities, with 600 schools. Join us and you'll be part of the fastest growing school-to-school support partner in England. What's in it for you? * A competitive basic salary of £24,043.50, prorated to reflect the part time nature of the annual hours (actual salary £20,621.93) * The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice * Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more * Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology * Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email ******************************** or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - ********************* Location: Birmingham * United Kingdom Time Type: Full time Contract Type: Permanent
    $36k-73k yearly est. Auto-Apply 6d ago
  • IT Deployment Technician

    Able Associates

    Remote support specialist job in Worcester, MA

    IT Deployment Technician (PC Imaging & On-Site Setup) Entry-Level Friendly | Paid Training | Hands-On Tech Experience We're looking for a reliable, tech-savvy individual to join our deployment team supporting large-scale PC and laptop rollouts. This is a great opportunity for someone with a background in computer use, technical deployments, or hands-on IT support who wants to build real-world experience-no formal IT resume required. If you're comfortable working with PCs, Microsoft O365, and online applications, we'll provide the training you need to succeed. What You'll Be Doing This role is split into two main areas: PC Imaging & Prep Unpack PCs and laptops and connect them to our imaging lab Install new system images on equipment Rebox and bundle devices for delivery to customer sites On-Site Deployment & Delivery Deliver equipment to customer locations using company HUB vans Unbox and set up equipment at client sites when required Return packaging materials to HQ after deployment Work in teams of two for larger deployments (12+ units); smaller deployments may be handled independently Bonus Skills (Not Required) PC imaging experience Microsoft troubleshooting Familiarity with antivirus software Basic networking or deployment experience What We're Looking For Comfortable using PCs, Microsoft O365, and online applications Some background in computer work, technical deployment, or related hands-on experience Reliable, organized, and able to follow technical procedures Willingness to travel to client sites as needed Valid driver's license preferred Training & Growth We provide hands-on training and ongoing support from our Logistics Manager and Project Managers. Team members are regularly exposed to additional technologies and network fundamentals, making this a strong stepping stone for future IT or technical roles. Job Types: Full-time, Contract, Temporary Education: High school or equivalent (Required) Willingness to travel: 25% (Preferred) Work Location: In person
    $36k-73k yearly est. 23d ago
  • IT Technician

    Making Opportunity Count, Inc.

    Remote support specialist job in Fitchburg, MA

    Title Code: 30FIT005 Role Title: IT Technician FLSA Status: Non-Exempt Union Status: None Job Level: 30 Department: Facilities and IT Pay Range: $24.52 to $33.17 per hour Reports To: Chief Financial Officer for internal supervision, operational work will be supervised by MSP (managed service provider) Supervisory Responsibilities: None Revision Date: 01.06.26 About Making Opportunity Count MOC's mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support. Position Overview: The IT Technician will respond to user requests assigned through the IT Helpdesk. The position will also resolve system and network issues and work on enterprise projects as assigned. Essential Duties and Responsibilities: Follow SOPs and instructions to resolve issues such as password resets, software installations, printer connections, and system setups. Meet defined helpdesk response and resolution SLAs Document issues and resolutions in a clear and concise manner. Maintain accurate, timely documentation of all tickets and work performed Provide technical support to users via phone, email, or in-person. Travel to agency locations as needed to diagnose and resolve network and hardware issues. Provide support for Office 365 and other applications. Collaborate with other IT/Fiscal/Facilities/HR team members and MSP (managed service provider) to ensure seamless support. Minimize repeat issues through root cause identification and escalation Support continuity of operations across all agency locations Adhere to security, access control, and data protection standards Follow IT security policies, including access controls, password standards, and device management Support compliance with HIPAA, FERPA, and other applicable data privacy requirements Assist with onboarding and offboarding by provisioning and deprovisioning user access Assist with maintenance of tech supply closet Report suspected security incidents or breaches immediately per SOP Required Qualifications and Skills: Experience supporting Windows-based laptops, desktops, printers, and other devices Basic understanding of networking concepts such as LAN, WAN, and Wi-Fi preferred Associate degree in Information Technology or a related field preferred. Knowledge of common help desk procedures. Knowledge of Office 365 and Exchange. Excellent problem-solving and communication skills. Ability to prioritize tasks and manage competing demands. Must pass background checks. Willingness to obtain relevant IT certifications within a defined timeframe Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift/move computer equipment including desktops/laptops and monitors. Must be able to lift 30 pounds, bend, and stoop Must have reliable transportation, driver's license, and ability to travel to sites (generally not more than 100 miles) on a regular and sometimes last minute basis. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Compensation: A salary within the range of $24.52 to $33.17 per hour will be provided to the successful candidate having met the minimum requirements for the position consistent with the MOC compensation philosophy. The candidate's exact placement will be determined based on factors consistent with MOC's compensation framework. MOC offers a competitive benefits package including: Health, Dental, and Vision Insurance Company Paid Life Insurance and Long-Term Disability Flexible Spending Accounts 15 Paid Vacation Days 12 Paid Sick Days 13 Paid Holidays Student Loan Forgiveness Assistance Tuition Remission Pet Insurance Employee Discounts Professional Development Opportunities On-Demand early pay access Immediate 403b Employer Contribution, 100% Vesting on Day One! EEO Statement: Making Opportunity Count is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.
    $24.5-33.2 hourly Auto-Apply 4d ago
  • Information Technology Technician I

    Connecticut State Community College 4.3company rating

    Remote support specialist job in Hartford, CT

    Details: The CT State Community College is developing a pool of applicants for potential part-time Information Technology Technician I. (Up to 17 hours per week). These positions are on continuous recruitment, and are filled on an as-needed basis, depending specific department needs. You will only be contacted if there is a current need at the campus you indicated on your application and have met the qualifications/skills and experience that are required for the position. Your applications will stay active for 1 year. Location: Multiple Campuses **This position is not remote** A flexible schedule is required, including evenings and weekends as needed. For more information about CT State Community College and the campus please visit Home - CT State Please note that currently, not all campuses have an opening, however we are accepting applications for all campuses within the CT State Community College. Asuntuck-170 Elm Street, Enfield, CT Capital-950 Main Street, Hartford, CT Gateway-20 Church Street, New Haven, CT Housatonic-900 Lafayette Blvd, Bridgeport, CT Manchester-Great Path, Manchester, CT Middlesex-100 Training Hill Rd, Middletown, CT Naugatuck Valley-Waterbury and Danbury Campuses Northwestern-Park Pl, Winsted, CT Norwalk-188 Richards Ave, Norwalk, CT Quinebaug Valley-42 Upper Maple St, Danielson, CT Three Rivers- 574 New London Turnpike, Norwich, CT Tunxis-271 Scott Swamp Rd 100 Building, Farmington, CT CT State Community College Mission: Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates. CT State Community College Vision: CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities. CT State Community College Equity Statement: The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities. Anticipated Start Date: Continuous open recruitment Application Deadline: Filled on an as-needed basis, depending on specific college needs. Applications will stay active for 1 year. Position Summary: The Information Technology Technician I performs computer hardware and software maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include information technology assistance to academic computer labs, classroom computerized instruction and to departments such as the Business Office, Registrar, Admission, Library, and Student Services. The position's role is focused on providing technical assistance to the users of the various computer systems through diagnosing and repairing computer and software operating problems but also includes computer installation and modification as well as demonstrating proper computer and related equipment operation. Example of Job Duties: Under the direction of the under the supervision of the Director of Information Technology or other administrator, the incumbent is accountable for the following essential functions: Functioning of the College's microcomputer systems accountable for contributing to the proper functioning of the College's computer systems by performing a range of skilled technical work to support their operation. Advice and assistance in computer and peripheral equipment operation. accountable for assisting computer users to be appropriately skilled in the use of their computer equipment and software. This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description. Candidate may perform some or all of the job functions. Minimum Qualifications: Associate's degree, preferably in a computer technology area, or one to three years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties. Successful Candidate must have or must possess: Microcomputer hardware, software, related peripheral equipment, software applications and equipment assembly and installation. Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system. Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. Experience with reflective, interactive, culturally responsive pedagogical teaching techniques. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.) Salary: $34.06 hourly. Application Instructions: To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume. Incomplete applications and links to other sources to view resumes are not acceptable. Please note that due to the large volume of applications received, we are unable to field phone/email inquiries and confirm receipt of completed applications. You will receive an automated email confirming that your application was submitted successfully. For more information or to apply via our website at ****************** Background Screening: All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check. Continuing Notice of Nondiscrimination CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups. For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, ************ or [email protected]. CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
    $34.1 hourly Auto-Apply 60d+ ago
  • IT Support Engineer - End User Support

    Job Listingselement Materials Technology

    Remote support specialist job in Enfield, CT

    Element has an opportunity for a Level 2 IT Support Technician to become part of our growing Americas IT Operations Team. This role will primarily focus on providing 2nd Line support and IT Project resource to our Americas colleagues and business. We are looking for an experienced and confident individual who will be responsible for supporting, maintaining, and upgrading existing systems. Someone who is technically strong in Windows, Office, Office 365, Networking and Windows Server technologies and can assist with BAU Support, new implementations, migrations, and project work. This role is located in our Enfield, CT lab. Responsibilities 2nd line IT support - Windows OS, Microsoft Office, Teams, Ring Central. DCRM Administration of Microsoft AD, ADAXES Mobile Phone configuration and support using MDM (Intune) Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow General PC / Server administration and maintenance including fault diagnostics and performance improvements New implementations, migrations, and upgrades Reliable transportation for local support of 6 locations within a 70-mile radius National Travel required up to approximately 10-15% Skills / Qualifications Computer related Degree, Microsoft Certification or equivalent work experience Significant server / desktop support experience Excellent customer service skills and ability to work on own initiative Understands the importance of documentation and on time delivery Sound backup and system security practices Experience leading rollouts, migrations and system upgrades Very teamwork oriented US citizenship is required for working in and around ITAR controlled areas and data Experience within the following is required: Windows Server 2012 and 2016, including DNS, DHCP & WINS Microsoft Active Directory Microsoft Windows 11, 10, 7 and XP MS Teams, Ring Central Microsoft Office 365 Migrations and Administration (Teams, OneDrive, SharePoint) Microsoft Productivity Suite (Outlook, Word, Excel, PowerPoint) Additional desirable skills: VMware Service Now (SNOW) Supporting and configuring mobile devices (Apple, Android and PDA) Cloud based technologies (Azure / AWS) Mimecast Dynamics CRM LIMS Experience Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world's most trusted testing partner”. All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) “If you need an accommodation filling out an application, or applying to a job, please email ***********************”
    $61k-85k yearly est. Auto-Apply 11d ago
  • IT Support Engineer - End User Support

    Element 4.5company rating

    Remote support specialist job in Enfield, CT

    Element has an opportunity for a Level 2 IT Support Technician to become part of our growing Americas IT Operations Team. This role will primarily focus on providing 2nd Line support and IT Project resource to our Americas colleagues and business. We are looking for an experienced and confident individual who will be responsible for supporting, maintaining, and upgrading existing systems. Someone who is technically strong in Windows, Office, Office 365, Networking and Windows Server technologies and can assist with BAU Support, new implementations, migrations, and project work. This role is located in our Enfield, CT lab. Responsibilities * 2nd line IT support - Windows OS, Microsoft Office, Teams, Ring Central. DCRMAdministration of Microsoft AD, ADAXES * Mobile Phone configuration and support using MDM (Intune) * Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow * General PC / Server administration and maintenance including fault diagnostics and performance improvements * New implementations, migrations, and upgrades * Reliable transportation for local support of 6 locations within a 70-mile radius * National Travel required up to approximately 10-15% Skills / Qualifications * Computer related Degree, Microsoft Certification or equivalent work experience * Significant server / desktop support experience * Excellent customer service skills and ability to work on own initiative * Understands the importance of documentation and on time delivery * Sound backup and system security practices * Experience leading rollouts, migrations and system upgrades * Very teamwork oriented * US citizenship is required for working in and around ITAR controlled areas and data Experience within the following is required: * Windows Server 2012 and 2016, including DNS, DHCP & WINS * Microsoft Active Directory * Microsoft Windows 11, 10, 7 and XP * MS Teams, Ring Central * Microsoft Office 365 Migrations and Administration (Teams, OneDrive, SharePoint) * Microsoft Productivity Suite (Outlook, Word, Excel, PowerPoint) Additional desirable skills: * VMware * Service Now (SNOW) * Supporting and configuring mobile devices (Apple, Android and PDA) * Cloud based technologies (Azure / AWS) * Mimecast * Dynamics CRM * LIMS Experience Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) "If you need an accommodation filling out an application, or applying to a job, please email ***********************"
    $56k-80k yearly est. Auto-Apply 13d ago
  • 2026 Sleepaway Camp Target/Field Sports Specialist

    Girl Scouts of Connecticut 4.1company rating

    Remote support specialist job in Tolland, CT

    The Sleep Away Camp Target/Field Sports Specialist supports the Girl Scouts of Connecticut's mission by developing and delivering safe, engaging, and age-appropriate target sports and field games. This includes non-competitive sports, archery, slingshot activities, and other outdoor games that promote confidence, skill-building, and fun. The Specialist ensures all activities are conducted in compliance with State Licensing Regulations, ACA Standards, Girl Scout Safety Activity Checkpoints, and GSOFCT Policies. This position also provides supervision and care for campers during designated program periods and supports unit/small-group activities as needed. Essential ResponsibilitiesProgram Development & Delivery Work with camp administration to coordinate and implement sports, games, and target sport programs. Create and deliver curriculum for age-appropriate and skill-appropriate archery, slingshot, targets, and non-competitive field sports. Provide pre-camp program orientation to staff regarding goals, safety protocols, activity availability, and program expectations. Encourage camper-led program planning that aligns with the Girl Scout Leadership Experience (GSLE). Coordinate sports and games schedules with the Program Director and unit staff. Safety & Compliance Ensure all sports and target activity areas meet safety and operational requirements. Maintain a fully stocked first aid kit and complete required first aid documentation. Communicate with the Director of First Aid regarding camper health updates or concerns. Report accidents promptly and complete incident reports with accuracy. Maintain knowledge of emergency procedures and demonstrate the ability to make immediate, safety-critical decisions. Camper Supervision & Support Supervise campers during assigned program periods and ensure safe, positive participation in sports and target activities. Model inclusive, supportive behavior and maintain professional camper/staff relationships at all times. Participate in unit programs and assist with small-group activities as assigned. Operations & Collaboration Participate in pre-camp training, staff meetings, and ongoing advisory sessions. Monitor program supply inventory and report needs to the Camp Director. Report facility or equipment repair needs promptly. Keep accurate records and prepare written reports as required. Participate in daily camp routines, including meals, flag ceremonies, kapers, cookouts, all-camp events, and opening/closing days. Support opening and closing procedures for the camp season. Perform other duties as assigned. Skills & Competencies High school diploma or equivalent required. Must be 18 years of age or older. Current Basic Archery certification or willingness to obtain. Ability to teach or willingness to learn slingshot programming. Familiarity with non-competitive field sports and outdoor games. Current First Aid/CPR certification or willingness to obtain. Ability to lift up to 50 lbs. and work in an active outdoor environment. Strong communication and teamwork skills; ability to work effectively with diverse campers and staff. Experience developing or assisting with sports or recreation programming preferred. Experience working with children required. Ability to develop, organize, and deliver Girl Scout outdoor program according to GSOFCT policies and standards. Commitment to upholding Girl Scouts of Connecticut policies and program practices. Other Requirements Room and board provided as part of employment. Mission Alignment All staff are expected to promote and support the Girl Scout Mission: “Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.”
    $24k-36k yearly est. 58d ago
  • IT Technician

    Making Opportunity Count Inc.

    Remote support specialist job in Fitchburg, MA

    Title Code: 30FIT005 Role Title: IT Technician FLSA Status: Non-Exempt Union Status: None Job Level: 30 Department: Facilities and IT Pay Range: $24.52 to $33.17 per hour Reports To: Chief Financial Officer for internal supervision, operational work will be supervised by MSP (managed service provider) Supervisory Responsibilities: None Revision Date: 01.06.26 About Making Opportunity Count MOC's mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support. Position Overview: The IT Technician will respond to user requests assigned through the IT Helpdesk. The position will also resolve system and network issues and work on enterprise projects as assigned. Essential Duties and Responsibilities: Follow SOPs and instructions to resolve issues such as password resets, software installations, printer connections, and system setups. Meet defined helpdesk response and resolution SLAs Document issues and resolutions in a clear and concise manner. Maintain accurate, timely documentation of all tickets and work performed Provide technical support to users via phone, email, or in-person. Travel to agency locations as needed to diagnose and resolve network and hardware issues. Provide support for Office 365 and other applications. Collaborate with other IT/Fiscal/Facilities/HR team members and MSP (managed service provider) to ensure seamless support. Minimize repeat issues through root cause identification and escalation Support continuity of operations across all agency locations Adhere to security, access control, and data protection standards Follow IT security policies, including access controls, password standards, and device management Support compliance with HIPAA, FERPA, and other applicable data privacy requirements Assist with onboarding and offboarding by provisioning and deprovisioning user access Assist with maintenance of tech supply closet Report suspected security incidents or breaches immediately per SOP Required Qualifications and Skills: Experience supporting Windows-based laptops, desktops, printers, and other devices Basic understanding of networking concepts such as LAN, WAN, and Wi-Fi preferred Associate degree in Information Technology or a related field preferred. Knowledge of common help desk procedures. Knowledge of Office 365 and Exchange. Excellent problem-solving and communication skills. Ability to prioritize tasks and manage competing demands. Must pass background checks. Willingness to obtain relevant IT certifications within a defined timeframe Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift/move computer equipment including desktops/laptops and monitors. Must be able to lift 30 pounds, bend, and stoop Must have reliable transportation, driver's license, and ability to travel to sites (generally not more than 100 miles) on a regular and sometimes last minute basis. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Compensation: A salary within the range of $24.52 to $33.17 per hour will be provided to the successful candidate having met the minimum requirements for the position consistent with the MOC compensation philosophy. The candidate's exact placement will be determined based on factors consistent with MOC's compensation framework. MOC offers a competitive benefits package including: Health, Dental, and Vision Insurance Company Paid Life Insurance and Long-Term Disability Flexible Spending Accounts 15 Paid Vacation Days 12 Paid Sick Days 13 Paid Holidays Student Loan Forgiveness Assistance Tuition Remission Pet Insurance Employee Discounts Professional Development Opportunities On-Demand early pay access Immediate 403b Employer Contribution, 100% Vesting on Day One! EEO Statement: Making Opportunity Count is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.
    $24.5-33.2 hourly Auto-Apply 4d ago
  • Informational Technology Position

    Connecticut Reap

    Remote support specialist job in Torrington, CT

    JOB GOAL: To provide hardware, software and networking technical support to the Torrington Public Schools community. APPLICANT REQUIREMENTS: * At least 3 years' technology experience including but not limited to: imaging computers, user management, device lifecycle, Gsuite, Chromebook troubleshooting, Enterprise WiFi, Helpdesk; * Must be very customer oriented and comfortable working with staff, students and parents; * Must be able to stand for long periods of time; * Must be able to lift 50+ lbs; * Must be a strong communicator; * Must be a team player. EXPERIENCE REQUIREMENTS: * Windows Operating Systems (Windows 10, Windows Server, Hyper V) * Chromebooks * iPads * GSuite * Mac OS * Enterprise WiFi * Zoom * Smartboards PREFERRED EXPERIENCE: * Power School * Destiny * JAMF * Video and audio editing * Tricaster * Rubrik * Carbon Black * Security (Milestone) * VPN * Freshdesk (Helpdesk) PERFORMANCE RESPONSIBILITIES: * Installs, configures, and maintains the hardware and systems software and products for servers, desktops and peripheral equipment in a multi-platform environment. * Provides onsite and help desk hardware, software and networking technical support to all district users. * Coordinates acquisition of necessary software and performs basic network administrative tasks. * Recommends configurations for information technology systems and develops infrastructure solutions to meet the needs of the school community. * Works closely with IT staff to develop technical standards, policies and procedures relating to information technology including data and software security and backup and recovery. * Provides server support for administrative and instructional activities related to the school district. * Documents all changes to networks and assures adequate testing of all changes and modifications. * Performs other duties as assigned. TERMS OF EMPLOYMENT: This is an exempt level position, with a 12-month work-year; Salary is commensurate with experience and credentials as established by the Board of Education.
    $30k-61k yearly est. 7d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Northampton, MA?

The average remote support specialist in Northampton, MA earns between $27,000 and $72,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Northampton, MA

$44,000
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