Remote support specialist jobs in Norwalk, CT - 345 jobs
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Head of LLM Application Team (USA)
Trexquant Investment LP 4.0
Remote support specialist job in Stamford, CT
We are seeking a Head of a LLM Application Team to lead the design and development of cutting‑edge AI and large language model (LLM)-driven tools within a systematic hedge fund environment. The ideal candidate will have a strong track record of deploying LLM technologies in real‑world applications and be excited to explore transformative use cases across quantitative research and trading.
Responsibilities
Design and build next-generation tools that support quantitative researchers and help generate actionable trade signals.
Collaborate with existing machine learning teams to explore novel applications of LLM technologies across various aspects of systematic trading.
Serve as a thought leader on LLM advancements, guiding the team and organization in leveraging state‑of‑the‑art techniques to inspire transformative applications in systematic finance.
Serve as a subject matter expert on LLM advancements, providing strategic guidance on integrating state‑of‑the‑art techniques to enhance systematic investment strategies.
Partner with portfolio managers and quant researchers to develop models that address specific market inefficiencies and trading opportunities.
Lead and build a high‑performing team of machine learning engineers and researchers, fostering innovation and excellence.
Qualifications
Bachelor's, Master's, or Ph.D. degrees in Mathematics, Statistical Modeling, Computer Science or other related STEM fields.
2+ years of experience in researching and applying LLM technologies.
Proven leadership experience in managing a team of quantitative members. Benefits
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual, and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your dependents.
Pre‑tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer
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$87k-127k yearly est. 1d ago
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Technical Specialist - Triage Operations
Perennial Resources International 4.1
Remote support specialist job in Orangeburg, NY
Contract
Orangeburg, NY, Totowa, NJ, Dayton, NJ
Responsibilities:
Improve operational efficiency by championing standardization and innovation
Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
Be ambitious, able to work independently & in a team environment under deadlines
Be process-oriented and help develop runbooks and other technical documentation
Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts
Requirements:
2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
Experience working with Salt or Ansible for orchestration (preferably Salt)
Excellent written and verbal communications interpersonal and customer service skills
Working knowledge of: Jira concepts and SDLC framework
Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
$77k-111k yearly est. 2d ago
Data Support Analyst I
Emoney Advisor 3.9
Remote support specialist job in Stamford, CT
Job Summary The primary focus of the Data Support Analyst I representative is to provide proactive customer service to both our clients and internal teams. This position will troubleshoot, diagnose, and resolve problems with our aggregation systems. Job Responsibilities
Provide Tier 2 level support via chat, email, and phone
Interface with end user clients to help troubleshoot and resolve technical issues, procedural issues, and ensure data transfer efficiencies
Interface with internal support teams on escalated issues - both customer and operations based
Adhere to team and individual key performance indicators (KPIs)
Stay up to date on system releases, new features, and bugs
Make outbound calls help expedite resolution
Provides a second level of support for account aggregation
Perform other duties as assigned
Requirements
Bachelor's degree or equivalent work experience required; college degree preferred
2 years customer service experience preferred
Team Player with the ability to work independently as needed
Ability to work overtime, including evenings and weekends as needed
Skills
Exceptional communication skills (both written and verbal)
Strong analytical and diagnostic skills
Working knowledge of different aggregation methods(Screen Scraping,API's, and File Based)
Understand the different types of financial accounts that can be aggregated
Ability to read and interpretdifferent HTTPresponses (JSON, XML, HTML and others)
Strong technical troubleshootingand critical thinking
Ability to adapt in a fast-paced environment while multitasking
Dependable, accountable, self-motivated, and drive to excel
Detailed oriented
Working knowledge of MS Office suite
Strong organization skills and excellent time management skills
The salary range for this position is $50,000 - $59,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off.
At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients.
At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.
eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$50k-59k yearly 3d ago
Automation Specialist (PT)
Sensitron Semiconductor 4.2
Remote support specialist job in Hauppauge, NY
Since 1969, Sensitron Semiconductor has been a manufacturer of discrete semiconductors and microelectronics for aerospace, defense, medical, and other high reliability markets, and applications. Our long-term success can be attributed to the talent, creativity, and dedication of our employees. Sensitron strives to create an environment in which all employees can reach their full potential and recognize their contribution to the growth of our company. Your journey to success starts here!
The Automation Specialist represents a cross-section discipline requiring proportional knowledge in hardware and software development and their applications. These individuals are responsible, individually and as part of a team, for design, development and testing of new and/or existing proprietary ERP and other systems.
These individuals also help improve the efficiency of proprietary systems through the review, testing, analysis and maintenance of these systems.
Successful candidates demonstrate excellent organization and interpersonal skills as well as the ability to communicate complex technical information to others.
Required Proficiencies, Background & Education:
BS in Computer Science, Computer Engineering, Information Systems or Electrical Engineering (or related field), or working towards one of those degrees; completed at least 80 credits
Job Responsibilities:
Develop software programs used to automate the collection, transformation and delivery of data to and throughout ERP and other company systems.
Automate test data and test data analysis.
Provides training and end-user support during and after the implementation process
Understanding user requirements, constant communication with users to get feedback; suggest improvements and enhance systems as needed.
Additional job duties as assigned.
Additional Requirements:
Excellent communication, time management and teamwork skills
Good trouble shooting skills
Ability to learn quickly and manage multiple priorities.
Basic understanding of business functions
Understanding of manufacturing environments recommended.
Must be a self-motivated team player who likes responsibility
* This position requires access to technology, material, software or hardware that is controlled by export laws of the US. In order to be eligible, you must be either a US citizen or permanent resident.
* Sensitron is an equal opportunity employer offering an attractive medical/dental and 401k benefits package.
* Veterans are encouraged to apply.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, budget and internal equity).
$81k-111k yearly est. 4d ago
Application Support Specialist
QED National 4.6
Remote support specialist job in Islandia, NY
This Government Client in Long Island City, NY has a need for an Application SupportSpecialist. This is a 100% in office role in Long Island City (no remote), 35 hrs/week. This resource is responsible for providing technical assistance and support to users for eVital and other software applications supporting the Center for Population Health Data Science. This role involves diagnosing and resolving technical issues, guiding users through solutions, and collaborating with development and product teams to enhance user experience and product functionality. The ideal candidate is a problem-solver with excellent communication skills and a passion for helping others.
Pay Rate Range: $45.50-$54.50
Overview: The agency is embarking on a data modernization initiative to accelerate its data strategy. During the COVID-19 pandemic, data was the life blood of the agency's response to making informed data-driven decisions and policies that directly impacts the lives of New Yorkers. These included operational data in our vaccination campaign at the Vaccine Hubs, distribution strategy throughout the city's vaccine infrastructure, as well as health equity data breaking down lab tests, positive cases, hospitalizations, deaths, and vaccination rates by age, place, and race. The agency is embarking on a data modernization initiative to move from siloed and brittle public health data systems to connected, resilient, adaptable, and sustainable systems. This initiative is not just about technology, but also about putting the right people, processes, and policies in place.
The agency's modernization strategy focuses on key areas in data collection, storage, processing (including transformation, standardization, matching, deduplication), data integration and exchange, data analysis and data reporting and visualization
The DMI initiative will allow the agency to build up foundational technology capabilities within the Division of Information Technology. This includes increasing capacity, knowledge, and experience with Azure cloud technologies within the broader NYC cloud and cybersecurity infrastructure and all within the context of public health.
Job Duties:
* Provide first and second-line support for software applications (eVital and others), assisting users with functionality, access and troubleshooting.
* Diagnose, troubleshoot, and resolve application-related issues, escalating complex problems to higher-tier support or relevant development teams when necessary.
* Guide users through application workflows, clearly explaining technical concepts in an understandable manner.
* Document all support interactions, troubleshooting steps, and resolutions in the ticketing system to maintain a comprehensive knowledge base.
* Create and maintain user guides, FAQs, and training materials to improve self-service capabilities.
* Identify recurring application issues and recommend improvements to development and product teams.
* Participate in testing application updates and new features to ensure readiness for rollout.
* Ensure a high level of customer satisfaction by providing clear, empathetic, and solution-oriented support.
* Follow IT support best practices, SLAs, and security/compliance policies.
Qualifications and Requirements:
* Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent practical experience.
* 2+ years of experience supporting enterprise software applications (technical support, application support, or help desk with a software focus).
* Strong proficiency in troubleshooting application issues, user access, and common business software.
* Familiarity with SQL, databases, or system integrations a plus.
* Experience with ticketing systems and remotesupport tools.
* Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users.
* Strong analytical and problem-solving skills.
* Customer-focused with patience and empathy in user interactions.
* Ability to work independently and collaboratively.
* Strong organizational skills and attention to detail.
$45.5-54.5 hourly 60d+ ago
VP, Application Support Specialist
Bankpatriot
Remote support specialist job in Stamford, CT
Requirements
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field; Master's degree a plus.
Minimum of 10 years of progressive experience in application support or technology operations within the banking or financial services industry.
Direct experience with FISERV core banking systems is required (e.g., DNA, Premier, Precision, Signature).
Proven leadership experience managing technical teams and cross-departmental initiatives.
Strong understanding of banking operations, regulatory requirements, and risk management.
Experience supporting a community banking environment and/or high-net-worth clientele preferred.
Excellent problem-solving, communication, and vendor management skills.
Ability to translate business needs into technical solutions.
Benefits
401K
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Flexible Spending Account
Employee Assistance Program
Paid Time Off
$67k-110k yearly est. 60d+ ago
VP, Application Support Specialist
Patriot Bank 4.1
Remote support specialist job in Stamford, CT
We are seeking an experienced and strategic VP, Application SupportSpecialist to lead the oversight, management, and optimization of the bank's core banking system (FISERV) and other critical operational applications. This leadership role is pivotal in ensuring the stability, efficiency, and security of our banking platforms, with a strong emphasis on delivering exceptional service to our high-net-worth client base.
The ideal candidate brings deep technical expertise, operational understanding of community banking, and a commitment to customer-focused innovation.
* Lead the support, maintenance, and enhancement of the FISERV core banking platform, ensuring high availability, performance, and compliance.
* Serve as the primary liaison between internal business units and technology teams for application-related needs.
* Coordinate and oversee application updates, patch management, release cycles, and vendor relationships.
* Develop and enforce application support standards, incident management procedures, and documentation best practices.
* Partner with operations, compliance, and risk teams to ensure systems meet regulatory and audit requirements.
* Identify opportunities for automation and system improvement to enhance efficiency and client service.
* Provide leadership in business continuity planning, disaster recovery, and system change management.
* Oversee vendor performance (primarily FISERV) and service level agreements (SLAs).
* Champion a culture of continuous improvement, accountability, and cross-functional collaboration.
Requirements
* Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field; Master's degree a plus.
* Minimum of 10 years of progressive experience in application support or technology operations within the banking or financial services industry.
* Direct experience with FISERV core banking systems is required (e.g., DNA, Premier, Precision, Signature).
* Proven leadership experience managing technical teams and cross-departmental initiatives.
* Strong understanding of banking operations, regulatory requirements, and risk management.
* Experience supporting a community banking environment and/or high-net-worth clientele preferred.
* Excellent problem-solving, communication, and vendor management skills.
* Ability to translate business needs into technical solutions.
Benefits
* 401K
* Health Insurance
* Dental Insurance
* Vision Insurance
* Health Savings Account
* Flexible Spending Account
* Employee Assistance Program
* Paid Time Off
$82k-108k yearly est. 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support specialist job in Ronkonkoma, NY
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$52k-74k yearly est. 60d+ ago
Service Desk Specialist
Astreya 4.3
Remote support specialist job in Greenwich, CT
What this Job Entails:
We are seeking a dedicated and knowledgeable Technical SupportSpecialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote technical support for internal end-user software, hardware, and connectivity. We are looking for a driven, self-directed, technical professional who can work both independently and with the broader support team. The End User Support team is singularly focused on delivering a seamless technology experience for all users. The right candidate is capable of quickly and efficiently resolving a wide range of technical issues while providing top-tier customer service to our end users.
Scope:
Works on complex assignments requiring a high degree of initiative
Requires minimal oversight and is proactive. May act as a team leader.
Your Roles and Responsibilities:
Identify, triage, troubleshoot, diagnose, and resolve complex technical problems via in person, phone, chat, and email-based support channels.
Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems and mobility
Fulfill IT hardware requests requiring delivery, setup, or low-level hardware troubleshooting for end users in the office you're based in.
Escalate issues to senior members of the technical support team, infrastructure teams, platform engineering teams, and/or third-party vendors to ensure end user issues are fixed at their root and do not recur.
Provide excellent customer service experiences for all end users, traders, and senior leadership, acting as the end user's advocate ensuring their issues are fully fixed and they have an optimal IT experience.
Collaborate effectively with both local and remote or distributed team members to accomplish small support tasks and large technical projects.
Required Qualifications/Skills:
5+ years of relevant technical support experience in a medium to large, complex, and fast-moving enterprise environment.
Advanced knowledge of Windows, mac OS, Linux, iOS, Android, networking, and information security topics.
Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft Exchange, TCP/IP, and VPN.
Working knowledge of messaging platforms, telecommunication tools, collaboration tools, and video conferencing (e.g., WebEx, MS Teams, Zoom).
Ability to communicate effectively and professionally across all settings to technical and non-technical audiences of all tenure and seniority.
Physical Demand & Work Environment:
Full time on site in an office environment
Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day.
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range
$40.92 - $64.62 USD (Hourly)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
**Imagine yourself...** + Doing meaningful work that makes an everyday impact on your community's water systems. + Owning your ambition and fueling your career growth. + Thriving in a supportive team environment that inspires you to strive for excellence.
**It's** **possible with a role at** **USP Technologies!**
USP Technologies, part of Veralto, develops innovative peroxygen technologies and full-service chemical treatment programs to purify water, wastewater, air, and soil. At USP, you'll join a unique workplace where purpose meets possibility: your work will directly support cleaner, safer water, while offering opportunities to deepen your skills and advance your career.
**We offer:**
+ Flexible schedules - be your own boss in the field. Manage your day, prioritize tasks, and take ownership of your work.
+ Company Vehicle provided for daily travel.
+ Professional onboarding and training options.
+ Continuous Learning & Mentorship
+ Meaningful Impact: Your work directly supports clean and safe water, contributing to public health and environmental sustainability.
+ Health benefits and 401(k)
+ Powerful team looking forward to working with you
**About the Role**
Reporting to the **Regional Business Manager** , the **Applications Specialist** is responsible for field service support for a concentrated portfolio of wastewater treatment customers across Long Island. This role includes chemical delivery coordination, minor maintenance, troubleshooting, wastewater sampling, data management, and customer engagement. You'll work closely with the Account Manager and internal teams including Supply Chain, Field Services, and Project Engineering.
**Location:** **Long Island, NY** **.** **I** **deally Hempstead** **or** **Mineola, NY. This is a remote, field-based position.**
**Note:** **This position requires a final in person interview onsite.**
**In this role, a typical day will look like:**
+ Coordinating and meeting chemical deliveries.
+ Performing minor mechanical and electrical maintenance, troubleshooting, and basic repairs.
+ Conducting wastewater sampling, field testing, and data management/documentation.
+ Managing day-to-day customer needs and providing responsive field support.
+ Overseeing logistical aspects of chemical ordering and delivery alignment.
+ **Daily travel to different customer sites within Long Island territory.**
**The essential requirements of the job include:**
+ **5 years of relevant technical experience** (field service, plant operations, electrical/mechanical background, wastewater, HVAC controls, or similar).
+ **Experience** **with** **metering pumps** (diaphragm and/or peristaltic).
+ **Experience with chemical storage and dosing systems** , including handling oxidizers and corrosives.
+ Experience with PLC troubleshooting
+ **Ability to perform basic mechanical and electrical maintenance** and minor repairs in the field.
+ **Comfort with daily fieldwork and variable schedules** (not office-based).
+ **Valid driver's license.**
**USP Technologies** is proud to be part of the **Water Quality** segment of **Veralto** (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way.
**US ONLY** **:**
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $80,000.00 - $90,000.00 USD per year. This job is also eligible for Bonus / Incentive Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available **here (********************************************* .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (*************************************** , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
$80k-90k yearly 3d ago
Legal Applications Specialist
Ivionics, LLC
Remote support specialist job in Hauppauge, NY
Job Description
Legal Applications Specialist Are you passionate about the intersection of law and technology? Do you thrive on transforming legal workflows through innovative applications and solutions? If so, IVIONICS wants to meet you.
We are a trusted legal technology and managed services provider serving law firms and professional services organizations nationwide. As we continue to grow, we're seeking a talented Legal Applications Specialist to join our team and help redefine how legal professionals leverage technology.
Why Choose Us?
Career Advancement. We're not just offering a job; we're offering a career. Join us, and you'll have opportunities to advance yourself in the constantly growing technology sector.
A Flourishing Work Environment. At IVIONICS, we believe in fostering a positive workplace culture. We value collaboration, professional growth, and relationship-building both in/out of the office.
Work-Life Balance. We understand that your personal life is important. We offer flexible scheduling options to ensure you can manage your professional and personal life effectively.
Professional Development. If you're willing to invest, then so are we. At IVIONICS, you'll have access to ongoing training and development resources to continue enhancing your skills.
Competitive Compensation. We recognize your hard work and want to reward you for it. In addition to a competitive salary, all employees are eligible for a comprehensive suite of additional benefits including medical/dental/vision, retirement plans, paid time off, and more.
Responsibilities
Requirements Gathering & Consulting
Facilitate client meetings to assess legal application stacks and operational workflows.
Document client requirements and map them to appropriate legal tech solutions.
Maintain working knowledge of leading legal applications for benchmarking and comparison.
Conduct gap analyses to identify optimization opportunities.
Define project goals and deliverables, and manage engagements from planning to execution.
Track and report project milestones to stakeholders
Provide hands-on support for legal applications such as document management, practice management, billing, or workflow automation tools.
Stay current on product updates and enhancements across supported platforms.
Develop and deliver client-specific training for end users and administrators.
Qualifications:
Bachelor's degree in a business, technology, or related discipline or equivalent professional experience.
Passion for legal operations and technology.
3+ years of experience in requirements gathering, project coordination, or application support.
3-5 years of full-time experience in a law firm or legal environment (preferred).
Strong written and verbal communication skills.
Excellent problem-solving abilities with the ability to juggle multiple priorities.
Proficiency in Microsoft Office Suite (Word, Outlook, Excel, Teams).
Comfortable working with cross-functional teams and communicating at all levels of an organization.
Salary: $80,000 - $95,000/year based on experience
IVIONICS is committed to being an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
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$80k-95k yearly 9d ago
Legal Applications Specialist
Ivionics
Remote support specialist job in Hauppauge, NY
Are you passionate about the intersection of law and technology? Do you thrive on transforming legal workflows through innovative applications and solutions? If so, IVIONICS wants to meet you.
We are a trusted legal technology and managed services provider serving law firms and professional services organizations nationwide. As we continue to grow, we're seeking a talented Legal Applications Specialist to join our team and help redefine how legal professionals leverage technology.
Why Choose Us?
Career Advancement. We're not just offering a job; we're offering a career. Join us, and you'll have opportunities to advance yourself in the constantly growing technology sector.
A Flourishing Work Environment. At IVIONICS, we believe in fostering a positive workplace culture. We value collaboration, professional growth, and relationship-building both in/out of the office.
Work-Life Balance. We understand that your personal life is important. We offer flexible scheduling options to ensure you can manage your professional and personal life effectively.
Professional Development. If you're willing to invest, then so are we. At IVIONICS, you'll have access to ongoing training and development resources to continue enhancing your skills.
Competitive Compensation. We recognize your hard work and want to reward you for it. In addition to a competitive salary, all employees are eligible for a comprehensive suite of additional benefits including medical/dental/vision, retirement plans, paid time off, and more.
Responsibilities
Requirements Gathering & Consulting
Facilitate client meetings to assess legal application stacks and operational workflows.
Document client requirements and map them to appropriate legal tech solutions.
Maintain working knowledge of leading legal applications for benchmarking and comparison.
Conduct gap analyses to identify optimization opportunities.
Define project goals and deliverables, and manage engagements from planning to execution.
Track and report project milestones to stakeholders
Provide hands-on support for legal applications such as document management, practice management, billing, or workflow automation tools.
Stay current on product updates and enhancements across supported platforms.
Develop and deliver client-specific training for end users and administrators.
Qualifications:
Bachelor's degree in a business, technology, or related discipline or equivalent professional experience.
Passion for legal operations and technology.
3+ years of experience in requirements gathering, project coordination, or application support.
3-5 years of full-time experience in a law firm or legal environment (preferred).
Strong written and verbal communication skills.
Excellent problem-solving abilities with the ability to juggle multiple priorities.
Proficiency in Microsoft Office Suite (Word, Outlook, Excel, Teams).
Comfortable working with cross-functional teams and communicating at all levels of an organization.
Salary: $80,000 - $95,000/year based on experience
IVIONICS is committed to being an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
$80k-95k yearly Auto-Apply 60d+ ago
IT Technician
Long Island Vitreo Retinal Consultants P.C
Remote support specialist job in Great Neck, NY
Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. **********************
This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers.
Skills required:
Strong computer server maintenance experience
The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification.
Expert knowledge of IT best practices, policies, and regulations
Willing to train staff
In-depth understanding of programming, computer science and digital security
A clear understanding of client/server technology and network architecture
Good communication, including writing, speaking and active listening
Strong problem-solving, critical thinking and decision-making skills
Customer service and interpersonal skills
Excellent attention to detail
Great project management skills, including organization, planning, time management and prioritization.
Basic handyman skills
IT Technician duties and responsibilities:
The IT Technician is responsible for several different tasks related to overseeing a company's computer networks and improving the company's network systems. Some of their daily responsibilities include:
Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs.
Creating rational strategies for upgrading the company's network software whenever a new update is available
Constructing and implementing plans to ensure the company's network continues to operate smoothly in the event of a problem
Staying up to date with new network technology and reporting this information to the executive team each quarter
Working closely with other department Managers to assess the growth needs and maintenance of the company's network
Run cables as needed
Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages
Create all employee network log ins and door access
Monitor employee internet usage
Assist the compliance officer to ensure SRA are performed yearly
In charge of purchasing and installing all equipment and computer set-ups for employees and physicians
Participation in the annual budget process, produce spreadsheets of needed medical and computer equipment
Facilities Assistance Responsibilities
Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts
Equipment inventory management
Assist in Price shopping for new equipment
Equipment problem trouble shooting
Equipment installation
Phone and Printer systems management
Job Type: Full-time
Pay: $110,000.00 - $120,000.00 per year
Benefits:
401(k)
Health insurance
Dental insurance
Vision coverage
PTO
Experience level:
2 years
Schedule:
8 hour shift
Education:
Bachelor's (Preferred)
Experience:
Maintenance: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Reliable car (Required)
Ability to Relocate:
Must be willing to work out of our Westbury office and travel to our other NY offices as needed.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Education:
Bachelor's
License/Certification:
Driver's License (Required)
VMware Certification (Required)
Microsoft Certified: Azure Data Engineer Associate (Required)
Microsoft Office Specialist (Required)
Ability to Relocate:
Westbury, NY: Relocate before starting work (Required)
Work Location: In person
$110k-120k yearly 12d ago
IT Support Technician (NY)
Wheelhouse It 3.6
Remote support specialist job in Wantagh, NY
Join Our Thriving Team as a Support Technician at WheelHouse IT!
Are you passionate about technology and looking to take your IT career to the next level? Do you want to make a real impact, working with a variety of clients and tackling diverse challenges? Look no further!
Location: Long Island-based ONLY, with opportunities for on-site and hybrid work.
At WheelHouse IT, we're not just solving technical problems, we're creating long-term partnerships and building a future-proof business. As a Support Technician, you'll be at the heart of it all, helping our clients succeed by providing top-tier support, troubleshooting, and innovative solutions.
What You'll Do:
Support and Grow: You'll be the go-to tech for both remote and on-site client needs. Whether it's fixing an issue or providing expert guidance, you'll be trusted to handle a wide variety of requests.
Collaboration and Communication: Work alongside a team that values collaboration. From technical experts to clients who need plain-English solutions, your communication will make the difference.
Troubleshoot and Innovate: Every day will present new challenges, and you'll have the opportunity to think outside the box. We encourage fresh ideas and solutions, ensuring you're always growing in your role.
Contribute to Bigger Projects: Assist with internal system enhancements, customer-facing environments, and major IT projects when the need arises. No two days are the same!
Who You Are:
A Problem-Solver: You thrive when faced with challenges and approach every situation with a “can-do” attitude. You're always looking for solutions, not excuses.
A Team Player: You know that success is a team effort. Whether you're collaborating with colleagues or interacting with clients, you're all about building strong relationships.
A Driven Learner: You're excited about continuous improvement-both personally and professionally. You understand that staying ahead in IT means never stop learning.
Customer-Focused: You're always looking for ways to make our clients' lives easier, offering outstanding service with a smile.
Why WheelHouse IT?
Fast-Paced, Dynamic Environment: No two days are the same! You'll always be on your toes, solving complex problems, and making a difference in our clients' operations.
Growth and Development: At WheelHouse IT, we invest in our people. We provide training opportunities and encourage you to level up your skills as we grow together.
Inclusive, Fun Team Culture: Our team doesn't just work hard, we also know how to have fun. With a diverse, inclusive, and supportive environment, you'll feel like part of something special.
Benefits Package:
Comprehensive Medical, Dental, and Vision Insurance
401(k) with a GENEROUS company match
Paid Time Off and Company-Sponsored Cell Phone
Performance-Based Bonuses
Training and Professional Development
And more perks that make this a great place to work, learn, and grow!
Compensation:
$16.50/hr
What We're Looking For:
Challenge Accepted: You step up when faced with tough problems, always looking for solutions, not excuses.
Own It: Mistakes happen. You own them, learn, and move forward.
Attention to Detail: Precision is key in everything-from troubleshooting to documenting solutions.
Team Player: You collaborate effectively, explaining tech to clients and working with teammates.
Continuous Growth: You're driven to improve, learn, and build a solid knowledge base.
Epic Personality: You bring positive energy and thrive in a fast-paced environment.
Bonus Points For:
1+ year of IT support experience (networking, Microsoft products, Active Directory)
Certifications (A+, Network+, or equivalent)
Familiarity with MSP environments or tools like LabTech or ConnectWise
$16.5 hourly Auto-Apply 52d ago
Informational Technology Position
Connecticut Reap
Remote support specialist job in Westport, CT
Full-Time Position (12-months) Qualifications: * One to two years' experience in desktop or IT helpdesk support; * Bachelor's degree with a computer related major and applicable certifications highly desirable; * High proficiency in G-Suite or MS Office, especially Sheets/Excel;
* Experience with PowerSchool student management system and student/parent portals (or equivalent program);
* Proficiency in the setup and installation of Windows 11 and Microsoft Office applications;
* Strong phone communication and people skills;
* Strong analytical and problem-solving skills;
* Demonstrated ability to handle multiple assignments with attention to detail;
* Ability to prioritize and meet deadlines consistently;
* Effective oral and written communication skills;
* Knowledge of current technological developments and trends;
* Must have valid driver's license and vehicle to move between sites;
* Must be able to lift and move equipment weighing up to 50 pounds.
Responsibilities:
* Provide quality technical support to parents and staff via phone, email, and helpdesk program;
* Assist with the initial intake of and routing of service calls;
* Assist with software licensing management and student data privacy tracking;
* Assists with the procurement process of equipment, software and supplies for the technology department, including processing and tracking of assets and outsourced repair tickets;
* Assist with state reporting and data processing as needed;
* Assist in the setup and implementation of new technologies as needed;
* Handle additional responsibilities as delegated by the Operations Manager or Director of Technology.
Reports To: Director of Technology
Salary Range: $49,000-$51,000
(plus benefits including vacation, sick and personal days, health insurance and defined contribution plan)
Starting Date: March 2, 2026 or a mutually agreed upon start date
To Apply:
Internal applicants must submit an online application through the Westport Public Schools website. Job # 2064 (Please be sure to select internal applicant. This signifies one's current status as a Westport employee.)
External applicants must submit an online application through the Westport Public Schools website. Job # 2064 (Paper copies will not be accepted.)
The Westport Board of Education will not make employment decision (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, ancestry, disability (including pregnancy), genetic information, veteran status or gender identity or expression, except in the case of a bona fide occupational qualification.
$49k-51k yearly 23d ago
Network Administrator
RBC 4.9
Remote support specialist job in Oxford, CT
RBC Bearings Incorporated (NYSE: RBC) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. We currently have 60 facilities, of which 43 are manufacturing facilities in ten countries and our market capitalization is approximately $14.5 billion.
JOB TITLE/LOCATION:
Network Administrator - Oxford, CT
DESCRIPTION:
The Network Administrator is responsible for the configuration, implementation and management for the network. The Network Administrator must also monitor and analyze the network for problems and vulnerabilities. Additional duties include the augmentation of the server and storage infrastructure support staff, data security and restoration, infrastructure project management and planning, and at times, end-user support. The person should have in-depth technical knowledge of networking and Information Technology infrastructure design, security strategies and tactics, and be well-versed in industry trends related to networking, security, disaster recovery and IT infrastructure. The position reports to the Director of IT Infrastructure.
ESSENTIAL FUNCTIONS OF THE JOB:
Adheres to policy and procedures for the patching and maintenance of all network equipment
Monitors network performance for efficiency and makes recommendations for future enhancements to mitigate potential issues
Conducts periodic vulnerability and security risk assessments for all sites-cooperates with other organizations on Network Security issues
Research and evaluation in order to provide cost effective solutions to meet department and company needs within budgetary constraints
Network planning and support in an SDWAN and Internet environment, and security thereof
Network administration and configuration of routers, switches and firewalls
Planning, architecting and recommending security solutions for Windows-based applications
Working with network, phone, data center and manufacturing vendors as needed to address networking or security related issues
EDUCATION:
Bachelor of Science degree in Information Systems Security or related course of study, and minimum 5 years of experience in network support and / or network management-OR-8+ years' experience of relevant work experience.
EXPERIENCE:
5+ years' of recent experience maintaining/supporting Windows Server environments at an enterprise level
Thorough knowledge of LAN, WAN and WLAN technologies and security protocols
Architecture and deployment experience with Microsoft's Active Directory and Virtualization (VMWare) technologies
Thorough understanding of enterprise datacenter technologies including Networking, Security, TCP/IP and DNS
Experience designing, planning and implementing large scale stable solutions
Excellent troubleshooting skills
Excellent research skills
Technical documentation skills
Strong written and oral communication skills, possess the ability to interact with senior management and technical staff
SKILLS / CERTIFICATIONS:
Experience and skills supporting Active Directory and/or virtualization technologies
Networking (TCP/IP, WINS, DNS, DHCP)
Server Administration Experience
Disaster recovery and business continuity planning, implementation and documentation
Ability, initiative and accountability to execute broad assignments requiring minimal direction
Experience and skills supporting Active Directory and/or virtualization technologies
Certifications or Other Professional Credentials:
Cisco, MCSE, VMWare
Experience with Malware, Anti-virus, Endpoint Detection and Response (EDR), and Network Detection and Response (NDR) solutions.
Strong written and oral communication skills, possess the ability to interact with senior management and technical staff
RBC Bearings offers a competitive benefit package. Interested candidates may send resumes to: **************************
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
$65k-81k yearly est. Easy Apply 36d ago
Field Specialist (Night)
Your Job Search
Remote support specialist job in Islandia, NY
What is the Role?
As a Field Specialist (Trainee) at Intersection, you will assist in maintaining our advertising assets in the New York metro area. You are highly motivated, reliable and dedicated, and able to work well in a team environment. You should have excellent written and verbal communication skills, and you must possess a valid driver's license with a good driving record. You should be comfortable working in the elements year-round. Knowledge of Manhattan and the surrounding boroughs is a plus.
**This is a full-time/union position. The hours are 8:00 pm - 4:30 am, Sunday through Friday. This role will gain you entry into our affiliated union with a generous benefits package and PTO policy as stated through our union contract.**
What you will accomplish:
Ensure the proper installation and removal of advertisements
Accurately record and report all install/removal information prior to the end of each shift
Report safety and maintenance related problems to supervisor/operations manager
Participate in company training, safety meetings and other meetings and events as directed
You're a great fit for this role because:
Ability to lift or carry up to 50 pounds
Ability to work alone or with minimal supervision
Ability to reach with hands and arms; stoop, kneel, bend or crawl
Perform non-routine duties as assigned by a supervisor
Safely operation light to medium duty company trucks
Offers of employment are contingent upon successfully passing a review of motor vehicle records, verification of social security number and passing a drug test at a certified testing facility.
Hourly Rate: $17.00/Hour
At Intersection we celebrate every voice that makes us unique and every perspective that makes us grow. It's our shared responsibility to create an equitable environment where every employee contributes to the culture of the company. Our products and offerings impact cities across the world and it's our goal to represent the diversity and differences that make cities special. We will be relentless in that pursuit, because together we are better. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.
$17 hourly 60d+ ago
Client Support Specialist
Emoney Advisor 3.9
Remote support specialist job in Stamford, CT
The Client SupportSpecialist is responsible for answering incoming customer inquiries, solving customer issues, and escalating cases to tier two teams or management when necessary. They handle cases related to at least ten major areas of the eMoney platform. They demonstrate a commitment to customer satisfaction and maintain high levels of call quality and professionalism. The Client SupportSpecialist consistently meets or exceeds the efficiency standards set forth by the company and displays ownership when handling customer requests.Job Responsibilities* Answers a large volume of service calls, chats, or emails of increasing complexity regarding eMoney applications within a call center environment* Provides technical and planning product support to advisors* Assist advisors with financial planning scenarios within the eMoney platform* Keep abreast of new features and functionality on all production sites of eMoney* Keep abreast of financial planning industry laws and trends* Identify customer needs, clarify information, research every issue, and provide solutions* Meet personal and team quantitative and qualitative targets* Log all appropriate details of interactions in a comprehensible way* Attends all trainings and successfully completes all assignments to familiarize themselves with the eMoney platform and Client Support policies and procedures* May review emails and processes administrative requests* Competently answers questions and resolves customer issues* Escalates complex issues to tier two teams when necessary* Stays up to date on system releases, new features, bugs* Maintains high levels of call quality and professionalism* Overtime and closing schedules may be expected depending on business needs* Follows assigned schedule including start/stop, break and lunch times* Meets efficiency standards set forth by the company Requirements* 2+ years of experience in a call center/customer service/support role or relevant experience, including commensurate internal experience* Bachelor's Degree or relevant experience* Financial Paraplanner Qualified Professional (FPQP), Certified Financial Planner (CFP), or other financial planning related designations is strongly preferred* Knowledge/Experience supporting at least two of the following five topics: investment, retirement, life insurance, education, estate or related financial planning experience is strongly preferred* Strong aptitude for technology and experience with web applications* Familiar with financial concepts and terms* Strong problem-solving skills Skills* Excellent communication and interpersonal skills, including the ability to communicate effectively to both technical & non-technical audiences* Ability to clearly communicate complex issues in an understandable manner* Ability to work independently and as part of a geographically dispersed team* Must be self-motivated and know when to escalate or seek guidance* Ability to manage multiple projects and tasks simultaneously* Detail-oriented and able to accomplish a wide variety of tasks in a fast-paced environment* Working knowledge of MS Office suite including, Outlook, Excel, Word, Power Point* Strong interpersonal and verbal/written communication skills* Strong organization skills and time management skills* Able to keep an even temperament and provide a pleasant service experience* Experience using SalesForce/CRM program a plus* Bi-lingual/Spanish speaking a plus The salary range for this position is $48,000 - $61,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off.
At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients.
At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.
eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$48k-61k yearly 5d ago
Head of LLM Application Team (USA)
Trexquant Investment 4.0
Remote support specialist job in Stamford, CT
We are seeking a Head of a LLM Application Team to lead the design and development of cutting-edge AI and large language model (LLM)-driven tools within a systematic hedge fund environment. The ideal candidate will have a strong track record of deploying LLM technologies in real-world applications and be excited to explore transformative use cases across quantitative research and trading.
Responsibilities
Design and build next-generation tools that support quantitative researchers and help generate actionable trade signals.
Collaborate with existing machine learning teams to explore novel applications of LLM technologies across various aspects of systematic trading.
Serve as a thought leader on LLM advancements, guiding the team and organization in leveraging state-of-the-art techniques to inspire transformative applications in systematic finance.
Serve as a subject matter expert on LLM advancements, providing strategic guidance on integrating state-of-the-art techniques to enhance systematic investment strategies.
Partner with portfolio managers and quant researchers to develop models that address specific market inefficiencies and trading opportunities.
Lead and build a high-performing team of machine learning engineers and researchers, fostering innovation and excellence.
Requirements
Bachelor's, Master's, or Ph.D. degrees in Mathematics, Statistical Modeling, Computer Science or other related STEM fields.
2+ years of experience in researching and applying LLM technologies.
Proven leadership experience in managing a team of quantitative members.
Strong quantitative and communication skills.
Benefits
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual, and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your. dependents.
Pre-tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer
**Imagine yourself...** + Doing meaningful work that makes an everyday impact on your community's water systems. + Owning your ambition and fueling your career growth. + Thriving in a supportive team environment that inspires you to strive for excellence.
**It's** **possible with a role at** **USP Technologies!**
USP Technologies, part of Veralto, develops innovative peroxygen technologies and full-service chemical treatment programs to purify water, wastewater, air, and soil. At USP, you'll join a unique workplace where purpose meets possibility: your work will directly support cleaner, safer water, while offering opportunities to deepen your skills and advance your career.
**We offer:**
+ Flexible schedules - be your own boss in the field. Manage your day, prioritize tasks, and take ownership of your work.
+ Company Vehicle provided for daily travel.
+ Professional onboarding and training options.
+ Continuous Learning & Mentorship
+ Meaningful Impact: Your work directly supports clean and safe water, contributing to public health and environmental sustainability.
+ Health benefits and 401(k)
+ Powerful team looking forward to working with you
**About the Role**
Reporting to the **Regional Business Manager** , the **Applications Specialist** is responsible for field service support for a concentrated portfolio of wastewater treatment customers across Long Island. This role includes chemical delivery coordination, minor maintenance, troubleshooting, wastewater sampling, data management, and customer engagement. You'll work closely with the Account Manager and internal teams including Supply Chain, Field Services, and Project Engineering.
**Location:** **Long Island, NY** **.** **I** **deally Hempstead** **or** **Mineola, NY. This is a remote, field-based position.**
**Note:** **This position requires a final in person interview onsite.**
**In this role, a typical day will look like:**
+ Coordinating and meeting chemical deliveries.
+ Performing minor mechanical and electrical maintenance, troubleshooting, and basic repairs.
+ Conducting wastewater sampling, field testing, and data management/documentation.
+ Managing day-to-day customer needs and providing responsive field support.
+ Overseeing logistical aspects of chemical ordering and delivery alignment.
+ **Daily travel to different customer sites within Long Island territory.**
**The essential requirements of the job include:**
+ **5 years of relevant technical experience** (field service, plant operations, electrical/mechanical background, wastewater, HVAC controls, or similar).
+ **Experience** **with** **metering pumps** (diaphragm and/or peristaltic).
+ **Experience with chemical storage and dosing systems** , including handling oxidizers and corrosives.
+ Experience with PLC troubleshooting
+ **Ability to perform basic mechanical and electrical maintenance** and minor repairs in the field.
+ **Comfort with daily fieldwork and variable schedules** (not office-based).
+ **Valid driver's license.**
**USP Technologies** is proud to be part of the **Water Quality** segment of **Veralto** (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way.
**US ONLY** **:**
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $80,000.00 - $90,000.00 USD per year. This job is also eligible for Bonus / Incentive Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available **here (********************************************* .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (*************************************** , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
How much does a remote support specialist earn in Norwalk, CT?
The average remote support specialist in Norwalk, CT earns between $33,000 and $90,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Norwalk, CT