Post job

Remote support specialist jobs in Oshkosh, WI - 120 jobs

All
Remote Support Specialist
Technical Support Specialist
Technical Support Technician
Production Support Specialist
Network Administrator
Desktop Engineer
Systems Specialist
Operations Support Representative
Health Support Specialist
Information Engineer
Technical Operations Specialist
Technical Specialist
Support Specialist
  • System Specialist

    RMC (Recruitment Management Consultants

    Remote support specialist job in De Pere, WI

    IBM Power Systems Installation & Migration Specialist About the Role Seeking an experienced IBM Power Systems specialist to perform onsite installation and migration of a new IBM Power11 S1122 environment. The role includes hardware installation, VIOS and vHMC configuration, and system migration from an existing Power9 system using LTO9 tape. Responsibilities Plan and document system design, networking, and connectivity Prepare Power9 system (PTFs, firmware, compatibility checks) Install and configure vHMC Rack, cable, and power Power11 server, storage, and LTO9 tape drive Configure eBMC (ASMI), networking, and system discovery Install and configure VIOS 4.1 (dual VIOS) Create and configure LPARs Perform Opt 21 save/restore from Power9 to Power11 Validate system, network, backups, and job scheduling Required Skills Hands-on experience with IBM Power9/Power11 Strong knowledge of IBM i 7.4, VIOS, vHMC, and LPARs Experience with LTO tape (LTO9) and system migrations Duration: 80 hours Kickoff preferred week of January 19 Onsite work expected Early - Mid February
    $64k-90k yearly est. 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Operations Support Representative - De Pere, WI

    WEL Companies 4.4company rating

    Remote support specialist job in De Pere, WI

    This position is overnights, 6PM-6AM in office As an Operations Support Representative your primary task will be planning of trucks and loads on the weekends during your shift. You will be also doing general dispatch functions to communicate with the drivers and customers through written and verbal communication. This is a fast pace position and require the ability to make quick and accurate decisions. ESSENTIAL FUNCTIONS Provide direction to drivers to ensure excellent customer service. Plan equipment and loads Communicate via, email, cell phone and IM systems to both drivers and customers. Monitor and track driver performance to ensure on-time delivery and safe driving practices. Create load routes Communicate with driver to provide dispatch information, support, guidance, and address any issues that may arise during their trips. Proactively identify and resolve operational issues, such as delays and mechanical malfunctions to minimize disruptions and maintain service quality. Analyze data and reports to ensure FDA food safety, fuel efficiency, and overall fleet performance. Collaborate closely with dispatchers to coordinator driver assignments, track shipments, and update delivery schedules as needed to meet customer demands and operational targets. Serve as the primary point of contact for customer inquiries afterhours, providing timely and accurate responses to address concerns, resolve issues, and maintain high levels of customer satisfaction. Other duties as assigned. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. SKILLS & ABILITIES Education: * High School Diploma or equivalent; required * Associate degree (Logistics, Business Management, or relatable field); preferred Experience: * 1 plus years of experience in the transportation industry. * AS400 experience; a plus Computer Skills: Knowledge of Microsoft Office software products and Windows. Ability to learn and use proprietary software. Advanced keyboarding skills. Essential Skills: Excellent oral and verbal communication skills. Experience working in a team environment. Strong attention to detail. PHYSICAL DEMANDS N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day) Physical Demands Lift/Carry Push/Pull Stand F 10 lbs. or less F 12 lbs. or less F Walk F 11-20 lbs. O 13-25 lbs. O Sit C 21-50 lbs. O 26-40 lbs. O Manually Manipulate C 51-100 lbs. N 41-100 lbs. N Reach Outward F Over 100 lbs. N Reach Above Shoulder F Climb N Crawl N Squat or Kneel O Bend O Other Physical Requirements * Vision (Near, Distance, Color, Peripheral, Depth) * Sense of Sound - normal WORK ENVIRONMENT An office environment in a controlled atmosphere building WEL Companies has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. WEL Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $33k-46k yearly est. 4d ago
  • Academic Technology Specialist

    North Dakota University System 4.1company rating

    Remote support specialist job in Mayville, WI

    Job Title: Academic Technology Specialist Compensation: Hiring Range: $44,714.56 - $53,657.47 and will commensurate with level of experience Benefits: Includes: single or family health care coverage (health insurance premiums paid 100% by the university), basic life insurance, EAP, retirement plan, tuition waiver, annual and sick leave. Optional benefits available: supplemental life, dental, vision, long- term care insurance, flexible spending account, and supplemental retirement plans. Who can apply: Internal/external candidates eligible to work in the United States. Mayville State University will not offer visa sponsorship for this position. FLSA: Exempt Recruitment: Internal and External Start date: February 2026 Position Information: Mayville State University is seeking an Academic Technologist that works as part of a team to support students, faculty, and staff in pursuit of excellence in teaching and learning. The position is central to Mayville State University's efforts to develop and deliver on-campus, hybrid/blended, and online programs. This position serves as the primary point of contact and primary administrator for the campus learning management system (LMS) and other instructional technologies and is responsible for troubleshooting technical issues, providing training, and optimizing the LMS and other instructional technologies to enhance teaching and learning. The position supports the Center for Teaching and Learning Coordinator and Director in carrying out processes and projects aimed at continuous quality improvement of courses and programs at Mayville State University. Key Competencies: * Excellent communication skills * Effective interpersonal skills, including the ability to work collaboratively in a team-oriented environment and with students, faculty, staff, and community members with diverse backgrounds * Efficient use of Microsoft Office software; knowledge of learning management systems and other academic software * Ability to design training materials for educational purposes * Detail and customer service oriented with a high degree of self-direction Minimum Qualifications: * Bachelor's degree in a related field or an associate degree with three or more years of related experience * Experience in an office setting with strong knowledge of and proficiency with a wide range of technologies * Ability to learn new technologies quickly Preferred Qualifications: * Experience with instructional technology in a higher education setting * Experience with application and use of AI within instructional technologies and applications * Knowledge and experience applying digital accessibility standards * Experience with Blackboard Ultra Applicants must submit the following materials to be considered fully: * MaSU Employment Application (available at *********************************************** and click on More Information & Apply) * A letter of application * A current resume * The names of 3 professional references with each person's position, email address, and telephone number * Copy of college transcripts Application review will begin February 3, 2026, and will continue until the position is filled. MaSU is an Equal Opportunity Employer and encourages applications from diverse candidates and candidates who support diversity. ND veteran's preference laws apply to this position. Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 and if claiming disabled status, a current letter of disability. The state of North Dakota has an open records law; therefore, your application could be subject to review upon request. A criminal history background check must be satisfied prior to employment. ND Relay: ******************************** "This search is being conducted consistent with the State of North Dakota Open Records statutes."
    $44.7k-53.7k yearly 13d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Oshkosh, WI

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $36k-61k yearly est. 7d ago
  • IT Support Specialist II

    Heartland Business Systems 4.1company rating

    Remote support specialist job in Little Chute, WI

    Full-time Description The IT Support Specialist Il provides superior day-to-day hands-on support to the organization's end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time. Roles and Responsibilities/ Essential Functions: Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment. Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory records. Track, route, and redirect problems to correct resources. Identify PC hardware warranty repair and resolve as required. Provide timely and relevant updates to end users. Maintains currency of knowledge with respect to technology, equipment, industry trends, regulations, standards and/or systems. Participate in the on-call support rotation. Requirements Competencies: Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust. Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills. Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form. Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. Adaptability: The extent to which an individual can fit into a changing working environment. Initiative: The ability of the individual to act and take steps to solve or settle an issue. Motivation: The ability of the individual to inspire and encourage others to reach a goal. Autonomy: The ability of the individual to complete assigned tasks with little oversight. Relationship Building: The ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers. Required Experience: 1-3 years experience troubleshooting windows PC's In depth knowledge of Window desktop operating systems Preferred Experience: 1-3 years' experience working in a customer facing IT service role. Basic Knowledge of Microsoft Windows Desktop Operating System. Basic Knowledge of Microsoft Windows Desktop Operating Systems and roles. Basic Knowledge of Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android) Required Skills, Education and/ or Certifications: High School Diploma Preferred Skills, Education and/ or Certifications: Basic knowledge of Cisco, HP, and Palo Alto networking infrastructure, ConnectWise Manage and ConnectWise Automate, VMware vSphere, LogicMonitor, and Veem Backup. One or more of the following certifications: A+, Network +, Server+, Microsoft Azure, Microsoft O365, Cisco Certification Technician (CCT), MD-102 Endpoint Administrator, CompTIA A+ or similar certifications Equal Opportunity Employer - Including Disabled and Veterans #HBS
    $31k-60k yearly est. 27d ago
  • Technology Support Specialist - Appleton

    Stratacuity

    Remote support specialist job in Appleton, WI

    Our great client in Appleton, WI has an immediate opening for a Technology Success Consultant. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to [email protected]. Specifically, you will be responsible for: * Providing Level 1 and 2 support, as needed; Level 3 issues will be escalated * Managing proprietary software changes and the introduction of new and highly complex technologies * Full desktop support including; diagnosing desktop and support systems issues, reimaging computers, password assistance, screen shares, error codes, updates etc. * The resolution of all field computer associated problems * Leveraging a ticketing system to manage workflow * Working occasionally with vendors; tracking service agreements * Maintaining appropriate inventory to get new users up and running in short order Bring Your Best! What this role needs: To meet the basic qualifications for this role you must have: * 2 years of Level 1 Help Desk experience * Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship To be a strong fit for the Technology Success Specialist opportunity, you will have: * An associate's (two-year) degree in Computer Science or a related field, or an equivalent combination of education and experience * 2+ years of Level 1 and 2 Help Desk experience preferred * Demonstrated success troubleshooting PC related problems in a Windows environment * Strong technical knowledge of computers, networks, systems & the Internet including the ability to: * Answer basic troubleshooting questions for desktop computers / laptops * Support and maintain a LAN/Server * Install system changes * Provide sign-on maintenance/assistance * Set-up and maintain networked computers * Order network office computers and track maintenance agreements * Basic understanding of printers, telecommunications/phone systems, video conferencing and office equipment * Experience working with vendors preferred * Ability to travel locally to the corporate and district offices In addition to your technical skills, success will require the following core competencies and characteristics: * Self-starter able to work independently, be resourceful and problem solve without direct day-to-day supervision * Excellent interpersonal skills to work with users and vendors and leverage diplomacy in obtaining information and cooperation to solve technical problems/issues * Strong written and verbal communication skills * The ability to balance multiple priorities; strong demand management skills EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Appleton, WI, US Job Type: Date Posted: December 2, 2025 Similar Jobs * Technology Support Specialist * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I
    $36k-61k yearly est. 9d ago
  • TECHNICAL SUPPORT SPECIALIST - Hobart, WI

    Transport Refrigeration

    Remote support specialist job in De Pere, WI

    Technical Support Specialist - Thermo King APUs; Reefer Units Monday - Friday: 1st Shift; Full-Time De Pere, Wisconsin, United States Transport Refrigeration, Inc. is seeking a highly skilled and experienced Technical Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance to our customers, ensuring that Thermo King and other mobile refrigeration units operate efficiently, and helping to reduce maintenance costs. The role requires experience in the transport refrigeration field, along with expertise in troubleshooting, diagnosing, and recommending repairs and maintenance. We Offer: Medical (multiple plans to choose from), Dental and Vision Employer Health Savings Account "HSA" available with Bi-Weekly Contributions Employer-Paid Basic Life and Long-Term Disability Insurance 401(k) Match after one year PTO starting on day one Monday - Friday schedule - 1st shift Job Responsibilities: Use telematics to monitor the performance of Thermo King units and other mobile refrigeration equipment, proactively identifying issues and providing solutions. Provide on-demand technical support and troubleshooting assistance to customers regarding mobile refrigeration and APU (Auxiliary Power Unit) systems. Flag and report common repair/breakdown issues to management and work towards developing solutions. Monitor and report on the compliance of preventative maintenance schedules (PM), ensuring adherence to set standards. Conduct on-site audits of equipment to ensure that preventive maintenance and repairs are done in line with company standards. Assist with the development and refinement of repair procedures and guidelines for service technicians. Help customers with invoices and quotes for repairs, ensuring accuracy and proper documentation. Manage and track service repairs, addressing failures, complaints, and areas of non-conformance more efficiently. Work closely with customers to identify cost-effective solutions for equipment maintenance and repair, aiming to reduce operational costs. Maintain confidentiality of all company information and customer data. Other duties and responsibilities as assigned. Job Requirements: Must pass a pre-employment drug screen and background check. Valid, unrestricted driver's license. High school diploma or equivalent; additional education is preferred. Previous experience as a Transport Refrigeration Technician or Supervisor is preferred. Valid EPA 608 and 609 certifications preferred, but not required. Strong understanding of Thermo King equipment and mobile refrigeration systems. Proficiency in using telematics to monitor equipment performance. Ability to provide technical guidance and support to customers. Excellent communication skills with a strong customer service focus. Ability to identify and implement cost-saving solutions for maintenance. Experience in tracking repairs, handling failures, and addressing complaints effectively. Strong attention to detail and organizational skills. Ability to work independently and as part of a team. Ready to start your career with Transport Refrigeration, Inc.? Apply today and join our dedicated team! Interested in learning more? Watch our video: **************************** No recruiting agencies, please. Transport Refrigeration, Inc. is an equal-opportunity employer.
    $36k-62k yearly est. 16d ago
  • Desktop Engineer

    Menasha 4.8company rating

    Remote support specialist job in Menasha, WI

    The Desktop Engineer will design, develop, implement and maintain all PC, desktop, laptop, and software related services. An emphasis will be placed on supporting Windows Desktop Deployment strategies via SCCM, along with a best practice for lifecycle management of firmware, operating system, applications and related hardware. Location: Candidates must reside in the state of Wisconsin for consideration. This position is eligible to work in-person at our office in Menasha. Hours: 1.0 FTE, 40 hours per week, 8am - 5pm Monday through Friday, on-call, after hours SME support required Check out our 2024 Community Report to learn a little more about the difference our employees make in the communities we live and work in. As an employee, you will have the opportunity to work hard and have fun while getting paid to volunteer in your local neighborhood. You too, can be part of the team and making a difference. Apply to this position to learn more about our team. Job Responsibilities: Develop structured and stable PC/mobile device deployment and management solutions Phone support skills a must for management of remote workforce Provide solutions for security enhancements and management of the environment Provide weekly, monthly, and on demand KPI reporting Develop, review, and maintain all documentation SOP's and user documentation Adhere to all corporate policies and SOP's May be involved in desktop engineering and support for root cause analysis or oversight of key issues Additional responsibilities as assigned Job Requirements: BS Degree in Computer Science, or equivalent work experience in desktop support required 5+ years in PC support including tablet, laptop, desktop, and mobile support 5+ years in centralized MDM management of mobile device management 5+ years in Security Management of desktop environment. 5+ years Active Directory administration experience 3+ years working with ITIL Practices or similar enterprise experience Network Health is an Equal Opportunity Employer
    $91k-114k yearly est. 35d ago
  • Newcomer Support Specialist - Health #2025502

    World Relief 3.9company rating

    Remote support specialist job in Sheboygan, WI

    Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes', to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARYWorld Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. This position is reliant upon funding and may be subject to modification or termination based on resource availability. POSITION SUMMARY:World Relief seeks a Newcomer Support Specialist - Health to provide comprehensive case management and health navigation to program participants as they work toward meeting individualized goals and learn how to navigate their community independently. This role requires a high degree of flexibility to adapt to the changing needs of program participants and will include job duties in areas intensive case management, healthcare coordination, and tailored education programming.ROLE & RESPONSIBILITIES: Enroll participants into programs following applicable grant program guidelines Assist program participants in navigating the healthcare system, including coordinating specialty appointments, referrals, pharmacy pickups, and transportation Provide transportation to participants for medical and other essential appointments, as needed Complete and update plans of care to guide participants through goal-making and achieving self-sufficiency Connect participants to ongoing means of support and services based on individualized service plans and goals Educate participants on various topics of community integration including but not limited to budgeting/financial literacy, digital literacy, household maintenance, independent healthcare navigation, etc. Complete intakes and determine eligibility for services based on prospective program participant needs and staff capacity Participate in staff meetings, ongoing trainings, and other staff development opportunities Case note and maintain case file forms Assist in the completion of monthly, semi-annual, and annual grant program reports Update and maintain databases and spreadsheets for reporting and tracking outcomes Other duties as assigned JOB REQUIREMENTS: Mature and personal Christian faith Committed to the mission, vision, and values of World Relief Desire to serve and empower the Church to impact vulnerable communities Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document Current driver's license and ability to maintain a clean driving record PREFERRED QUALIFICATIONS: Bachelor's degree 2-3 years' experience working in refugee resettlement or a related casework-type field Experience working cross-culturally Fluent in Rohingya or Spanish, preferred World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. ***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
    $30k-36k yearly est. Auto-Apply 56d ago
  • Desktop Engineer

    Network Health 4.4company rating

    Remote support specialist job in Menasha, WI

    The Desktop Engineer will design, develop, implement and maintain all PC, desktop, laptop, and software related services. An emphasis will be placed on supporting Windows Desktop Deployment strategies via SCCM, along with a best practice for lifecycle management of firmware, operating system, applications and related hardware. Location: Candidates must reside in the state of Wisconsin for consideration. This position is eligible to work in-person at our office in Menasha. Hours: 1.0 FTE, 40 hours per week, 8am - 5pm Monday through Friday, on-call, after hours SME support required Check out our 2024 Community Report to learn a little more about the difference our employees make in the communities we live and work in. As an employee, you will have the opportunity to work hard and have fun while getting paid to volunteer in your local neighborhood. You too, can be part of the team and making a difference. Apply to this position to learn more about our team. Job Responsibilities: * Develop structured and stable PC/mobile device deployment and management solutions * Phone support skills a must for management of remote workforce * Provide solutions for security enhancements and management of the environment * Provide weekly, monthly, and on demand KPI reporting * Develop, review, and maintain all documentation SOP's and user documentation * Adhere to all corporate policies and SOP's * May be involved in desktop engineering and support for root cause analysis or oversight of key issues * Additional responsibilities as assigned Job Requirements: * BS Degree in Computer Science, or equivalent work experience in desktop support required * 5+ years in PC support including tablet, laptop, desktop, and mobile support * 5+ years in centralized MDM management of mobile device management * 5+ years in Security Management of desktop environment. * 5+ years Active Directory administration experience * 3+ years working with ITIL Practices or similar enterprise experience Network Health is an Equal Opportunity Employer
    $87k-115k yearly est. 37d ago
  • Crisis Support Specialist

    Rawhide Youth Services 3.3company rating

    Remote support specialist job in New London, WI

    Job Purpose: Supports the Rawhide Residential Youth Services by responding to, and effectively managing emergency safety interventions; verbally de-escalating youth; stabilizing emotionally dysregulated residents; initiating, facilitating, participating in incident reviews; developing emergency safety plans and interventions; promoting professional development of staff teams to create and sustain a therapeutic culture that recognizes and values progress toward treatment goals and strategies. Essential Job Functions: Carries out residential emergency safety plans and works alongside direct care staff to build knowledge to effectively care for dysregulated youth. Initiate, facilitate, and participate in incident reviews. Responds to and effectively manages emergency safety interventions by verbally deescalating and physically stabilizing emotionally dysregulated residents. Adhere to interventions, strategies and programs to help youth self-regulate emotions/behavior. Collaborates with all teams involved in individual treatment plans and fosters professional development of colleagues Completes and ensures accurate documentation to remain in compliance with licensing requirements Qualifications Job Qualifications: Be at least 21 years old Bachelor's degree required, Master's degree preferred 4+ years relevant experience Valid driver's license with insurable driving record Exercises critical thinking, judgment and discernment Ability to identify and respond to crisis situations Ability to lift 50 pounds and stand for long periods of time Physically able to meet the demands of the position, including providing therapeutic physical restraints Benefit Overview: Competitive Pay Medical, Dental & Vision Insurance Competitive 401k plan 10 paid Holidays PTO, VTO, Wellness Day, & Floating Holiday 5 Weeks Paid Sabbatical Leave Onsite Café (New London) Tuition Reimbursement Nature Trails/Waterfront on 700+ acres (New London) Onsite Fitness Center and Gymnasium Employee Assistance Program (EAP) Jury Duty Leave Bereavement Leave Paid Benefits for Birth or Adoption
    $32k-47k yearly est. 16d ago
  • Internal Network Administrator

    Apache Stainless Equipment 3.4company rating

    Remote support specialist job in Beaver Dam, WI

    The Internal Network Administrator specializes in service and support for Apache Stainless team members and internal IT systems. This role ensures all the IT systems that support each business function efficiently. Additionally, the Network Admin may also support and develop specific platforms and will concentrate on unifying communications, messaging, and identity toward a seamless user experience. This role will work directly with Internal IT Staff and end users to troubleshoot and resolve complex IT related issues. Roles and Responsibilities/ Essential Functions: Manage the planning, design, and implementation of infrastructure projects. Daily administration of Internal VMWare environment including resource management and performance monitoring. Daily administration of O365 environment. Daily administration of Exchange environment including account creation, mailbox and group administration, and patch management. Daily administration of end user utility servers (print servers, critical systems servers). Daily administration of Active Directory including account creation and termination, access rights management, group policy management and account administration. Daily administration of server and data backups including job monitoring, troubleshooting and data restores. Daily administration of network infrastructure including Meraki wireless network. Coordinate and execute patching and hardware maintenance for internal server systems. Analyze and recommend process and system improvements to resolve recurring user issues and to facilitate company needs. Internal Project coordination, development, and execution. Including Server and Enterprise Software upgrades, new technology implementation and process improvements. Work with Internal Systems and IT Manager to assist with departmental issues and concerns. Mentor and train the Internal IT Support Staff. Analyze and troubleshoot IT related issues and apply understanding of computer software and hardware products and services to resolve end user problems. Work with Internal IT Staff to determine the nature of problems, formulate a diagnosis, and assist with problem resolution. Utilize available resources to research issues and find solutions. Available resources include, but are not limited to, the Internet, product documentation, and co-workers. Provide recommendations for replacement of hardware/software that is beyond its lifecycle. Provide expertise and support for operation of new systems or procedures. Receive and manage support requests from users having problems with computer software and/or hardware or inquiring how to use specific software, electronic mail, or operating systems. Some after-hours and weekend work will be required. Other duties as assigned. Required Experience: 3+ years of experience administration of Microsoft/Office 365 (M365/O365) and Azure Active Directory (AAD). 3+ years of Windows Server administration. 3+ years of experience administering VMware ESXi Server and VMware VSphere. 2+ years experience administering Meraki wireless networks (preferred) Preferred Certifications: Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Exchange Online Support Engineer Specialty Microsoft 365 Certified: Security Administrator Associate VMware Certified Professional - Data Center Virtualization Cisco Certified Network Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate EEO IS THE LAW EEO IS THE LAW (Spanish)
    $60k-74k yearly est. Auto-Apply 60d+ ago
  • Tech support

    Global Channel Management

    Remote support specialist job in Neenah, WI

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Key responsibilities include: Educate clients regarding equipment and services Provide direction for assistance Qualify and process new sales Opportunities Process Service Requests for equipment repair High school diploma or equivalent. Exhibit proficiency in e-mail and Internet. Proven organizational skills. Strong track record in the area of client service. Flexible to work anytime between the hours of 7AM-7PM Mon-Fri Skills Cisco/CompTIA/Microsoft Certification or equivalent Computer Science Degree preferred Call Center experience preferred. High school diploma or equivalent. Bilingual: French/French Canadian preferred Additional Information $13/hr 3 months
    $13 hourly 22h ago
  • Support Technician

    Daveandbusters

    Remote support specialist job in Green Bay, WI

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.5 per hour Salary Range: 7.25 - 12.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.5 hourly Auto-Apply 29d ago
  • 1st Shift-Production Support Specialist

    Shoptikal, LLC

    Remote support specialist job in De Pere, WI

    1st Shift-Production Support, $500 Sign On Bonus Monday-Friday: 8:30am - 5pm Starting pay is $18/hour, plus Production & Attendance Incentives! Are you looking for an opportunity to work in a progressive manufacturing environment where your work means bringing clear sight to our patients? Shopko Optical is seeking Production Specialists to join our team at our manufacturing facility in De Pere, Wisconsin. POSITION SUMMARY: Provide supplies such as frames and lenses to the production lab for the fabrication of eyeglasses for the stores. Partner with team to execute lab inventory processes. Place orders with vendors to ensure adequate levels of supplies for daily operations. Partner with vendors to adequately fill and expedite orders. Answer any questions and provide status updates to the production team and stores. DUTIES AND RESPONSIBILITIES: PRODUCTION OPERATIONS • Process merchandise and supply orders by accurately sorting and pulling supplies (frames, lenses, etc.) for fabrication of eyeglasses for the stores • Order appropriate stock to maintain the right inventory levels and coordinate inventory procedures as directed • Receive inbound shipments accurately and place in proper location in the Optical Lab and ensure all paperwork associated with orders is handled correctly • Follow up with vendors to resolve shipping or pricing issues • Communicate out of stock issues to the production team and stores • Adjust orders as needed to provide a substitute for backordered product • Prepare orders for delivery by ensuring all orders are packaged correctly and placed in the proper outbound delivery location • Receive, inspect, sort and properly locate all returns from the stores • Process all corporate directed recalls/returns according to company standards CUSTOMER SUPPORT • Respond to inquiries from internal and external customers related to support areas • Provide the production team and stores with status updates as needed • Partner with vendors to adequately fill and expedite orders MAINTAIN SAFE WORK ENVIRONMENT • Follow all company and lab policies and guidelines • Adhere to safety guidelines and OSHA regulations • Ensure orders are fabricated only if a work ticket is provided • Perform stretching before reporting to workstation MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: • High School Graduate or equivalent preferred • Optical experience a plus, but not required • Excellent customer service skills (ability to build and maintain positive customer relations and handle customer requests in a timely, professional, and accurate manner) • Strong written and oral communication skills • Interpersonal skills • Computer skills (Microsoft Office, Outlook, data entry, etc.) • Ability to problem solve in a professional manner and timely fashion • Analytical and decision-making skills • Self-motivated and detail oriented • Ability to multi-task and prioritize ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication • Able to read and write at a high school level • Able to sit or stand for extended periods of time • Able to operate various office equipment and Optical Lab equipment • Demonstrate physical agility (bending, climbing, twisting, squatting, lifting, pushing, reaching, etc.) on a repetitive basis • Ability to lift an average of 10 pounds on a repetitive basis • Ability to see (Near, Distance, Color, and Depth Perception) • Manual and finger dexterity, as well as hand/arm steadiness • Ability to grip and hold items • Good eye and hand coordination • Ability to work in a fast-paced production environment • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines • Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
    $18 hourly Auto-Apply 60d+ ago
  • IT Engineer

    Sartori Cheese Brand 4.2company rating

    Remote support specialist job in Plymouth, WI

    The Information Technology (IT) Engineer is a key technical role responsible for the design, implementation, and optimization of Sartori's networking and cybersecurity infrastructure. This position ensures secure, stable, and high-performing technology operations across both office and manufacturing environments. The IT Engineer leads advanced troubleshooting, system improvements, and modernization initiatives while mentoring Analysts and Administrators and supporting continuous improvement of Sartori's technology landscape ESSENTIAL DUTIES AND RESPONSIBILITIES include the following with other duties assigned as needed. Networking Designs, configures, and maintain LAN/WAN infrastructure, firewalls, VPNs, wireless systems, and secure network segmentation across business and production networks. Monitors and optimize network performance to ensure reliability and uptime for both enterprise systems and manufacturing operations. Serves as escalation point for complex network issues and coordinate with vendors when necessary. Maintains accurate network documentation including topology diagrams, IP schema, and hardware inventory. Cybersecurity Oversees day-to-day management of IT infrastructure, including servers, storage, networks, endpoints, and datacenter/cloud environments. Implements and enforces cybersecurity controls across network, endpoint, cloud, and identity environments. Manages firewalls, intrusion detection/prevention, endpoint protection platforms, identity access governance, and monitoring tools. Conducts vulnerability scanning and remediation activities, coordinating with Analysts and Administrators. Leads or assist in incident detection, response, containment, and recovery activities Assists with compliance to security frameworks (e.g., NIST CSF, CMMC) and regulatory requirements. Manufacturing / Production Technology Reliability Ensures secure, stable connectivity and data flow between IT and OT environments. Supports integration and lifecycle planning for plant systems, smart factory platforms, and connected equipment in collaboration with Operations and Engineering teams. Evaluates and deploy hardened configurations for shop floor devices, rugged endpoints, and production interfaces. Participates in disaster recovery and continuity planning to protect production uptime. Systems & Support Leads implementation and enforcement of cybersecurity best practices across all systems, networks, endpoints, and cloud platforms. Provides Tier 2/3 support for escalated network and security incidents. Assists in managing Microsoft 365 and Azure security configurations, including conditional access, MFA, and device compliance. Collaborates with cross-functional teams on projects involving transformational strategies, smart factory systems, and cloud integrations. Participates in disaster recovery and business continuity planning, including backup validation and failover testing. Participates in an on-call rotation with the rest of the team. Continuous Improvement Researches and recommends emerging tools, methods, and technologies to strengthen cybersecurity posture and network performance. Documents processes, procedures, and configurations to ensure consistent operations and knowledge transfer. Contributes to IT knowledge base articles and team member training initiatives. Evaluates emerging technologies and recommend modernization opportunities aligned to business needs. DIRECT REPORTS This position is not responsible for direct reports. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in information technology, computer ccience, or related field preferred, but equivalent experience considered. Relevant certifications (e.g., CCNA, CompTIA Security+, CISSP, Azure Security Engineer Associate) preferred. Minimum of 7 years of experience in IT infrastructure required with significant focus on networking and cybersecurity. Strong knowledge of network protocols, routing, switching, and firewall management required. Practical experience with security monitoring, incident response, and compliance frameworks preferred. Familiarity with cloud environments (Azure, Microsoft 365) and their security configurations preferred. Excellent problem-solving skills, attention to detail, and ability to work independently or in a team environment required. OTHER KNOWLEDGE, SKILLS, AND ABILITIES Alignment with Company Values Demonstrates behaviors and values that reflect the company's culture. Sartori's core values are family, commitment, authenticity, ingenuity, integrity, and humility Analytical Draws conclusions from data in a logical, systematic way. Handles Ambiguity Deals confidently with unclear or changing situations. Problem Solver Effectively identifies and solves challenging problems. Detail-oriented Shows rigorous and meticulous attention to detail. Information Seeker Investigates thoroughly to get relevant information. Quick Study Masters situations or information easily and quickly. Develops Others Provides mentorship, sharing expertise and guidance to help others build skills. Customer-oriented Attentive and responsive to customer needs. Quality Commitment Believes in and works to achieve the highest standards. ADDITIONAL INFORMATION WORK LOCATION This is a hybrid position (4 days in-office / up to 1 day remote) located at our Pleasant View office in Plymouth, WI. TRAVEL REQUIREMENTS Occasional travel is required to meet the needs of the business (up to 15%). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to sit, walk, hear and or talk with others. Also, the Team Member will occasionally be required to stand, kneel, crouch or crawl, handle, finger of feel, climb, stoop or reach with hands and arms as well as maintain control over others. The Team Member will be required to lift up to 25 pounds. Specific vision requirements include: near and far acuity, depth perception, color vision and the ability to adjust focus. The Team Member is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. WORK SETTING / ENVIRONMENT The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member may occasionally be exposed to wet, humid and/or cool conditions and is to moving mechanical parts. The noise level in various work areas requires ear protection. This position requires occasional off-shift work. Plant12
    $92k-117k yearly est. 48d ago
  • Network Administrator (77853)

    Tricor Insurance 4.0company rating

    Remote support specialist job in Adell, WI

    Are you ready to bring your Network Technology expertise to one of the Top 100 Insurance Agencies in the U.S. and proudly Great Place to Work Certified, 2025? Join TRICOR, LLC as a Network Administrator and discover what the best work of your career could be like! This role will work from our Madison, WI location. What You'll Do: * Maintain, configure, and monitor network systems and servers * Troubleshoot and resolve advanced network issues * Support disaster recovery planning and infrastructure documentation * Implement and maintain network security (firewalls, VPNs, access controls) * Manage data circuit installs/disconnects, phone number porting, and vendor invoices * Support Fortinet products, equipment lifecycle, and integration for acquired agencies What You Bring: * Degree in IT/CS or 2+ years' experience (or equivalent) * Hands-on Fortinet experience or similar (required) * Hands-on experience with email authentication protocols including: SPF, DKIM and DMARC or similar (required) * Strong understanding of network infrastructure, routers, switches, firewalls * Valid driver's license * Ability to create technical documentation * Strong communication and organizational skills Preferred: LAN/WAN/VPN knowledge, Windows OS familiarity, Epic experience (not required) Join a team where your work truly supports our people, our clients, and our growth. Apply today to be part of TRICOR's trusted IT team!
    $62k-75k yearly est. 53d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Sheboygan, WI

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $36k-62k yearly est. 7d ago
  • Tech support

    Global Channel Management

    Remote support specialist job in Neenah, WI

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Key responsibilities include: Educate clients regarding equipment and services Provide direction for assistance Qualify and process new sales Opportunities Process Service Requests for equipment repair High school diploma or equivalent. Exhibit proficiency in e-mail and Internet. Proven organizational skills. Strong track record in the area of client service. Flexible to work anytime between the hours of 7AM-7PM Mon-Fri Skills Cisco/CompTIA/Microsoft Certification or equivalent Computer Science Degree preferred Call Center experience preferred. High school diploma or equivalent. Bilingual: French/French Canadian preferred Additional Information $13/hr 3 months
    $13 hourly 60d+ ago
  • Production Support Specialist- 2nd Shift

    Shoptikal, LLC

    Remote support specialist job in De Pere, WI

    2nd Shift-Production Support, $500 Sign On Bonus Starting pay is $18/hour, plus Production & Attendance Incentives! Are you looking for an opportunity to work in a progressive manufacturing environment where your work means bringing clear sight to our patients? Shopko Optical is seeking Production Specialists to join our team at our manufacturing facility in De Pere, Wisconsin. POSITION SUMMARY: Provide supplies such as frames and lenses to the production lab for the fabrication of eyeglasses for the stores. Partner with team to execute lab inventory processes. Place orders with vendors to ensure adequate levels of supplies for daily operations. Partner with vendors to adequately fill and expedite orders. Answer any questions and provide status updates to the production team and stores. DUTIES AND RESPONSIBILITIES: PRODUCTION OPERATIONS • Process merchandise and supply orders by accurately sorting and pulling supplies (frames, lenses, etc.) for fabrication of eyeglasses for the stores • Order appropriate stock to maintain the right inventory levels and coordinate inventory procedures as directed • Receive inbound shipments accurately and place in proper location in the Optical Lab and ensure all paperwork associated with orders is handled correctly • Follow up with vendors to resolve shipping or pricing issues • Communicate out of stock issues to the production team and stores • Adjust orders as needed to provide a substitute for backordered product • Prepare orders for delivery by ensuring all orders are packaged correctly and placed in the proper outbound delivery location • Receive, inspect, sort and properly locate all returns from the stores • Process all corporate directed recalls/returns according to company standards CUSTOMER SUPPORT • Respond to inquiries from internal and external customers related to support areas • Provide the production team and stores with status updates as needed • Partner with vendors to adequately fill and expedite orders MAINTAIN SAFE WORK ENVIRONMENT • Follow all company and lab policies and guidelines • Adhere to safety guidelines and OSHA regulations • Ensure orders are fabricated only if a work ticket is provided • Perform stretching before reporting to workstation MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: • High School Graduate or equivalent preferred • Optical experience a plus, but not required • Excellent customer service skills (ability to build and maintain positive customer relations and handle customer requests in a timely, professional, and accurate manner) • Strong written and oral communication skills • Interpersonal skills • Computer skills (Microsoft Office, Outlook, data entry, etc.) • Ability to problem solve in a professional manner and timely fashion • Analytical and decision-making skills • Self-motivated and detail oriented • Ability to multi-task and prioritize ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication • Able to read and write at a high school level • Able to sit or stand for extended periods of time • Able to operate various office equipment and Optical Lab equipment • Demonstrate physical agility (bending, climbing, twisting, squatting, lifting, pushing, reaching, etc.) on a repetitive basis • Ability to lift an average of 10 pounds on a repetitive basis • Ability to see (Near, Distance, Color, and Depth Perception) • Manual and finger dexterity, as well as hand/arm steadiness • Ability to grip and hold items • Good eye and hand coordination • Ability to work in a fast-paced production environment • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines • Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
    $18 hourly Auto-Apply 19d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Oshkosh, WI?

The average remote support specialist in Oshkosh, WI earns between $26,000 and $60,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Oshkosh, WI

$39,000
Job type you want
Full Time
Part Time
Internship
Temporary