Remote support specialist jobs in Paradise, NV

We are seeking a highly motivated and detail-oriented IT Operations Specialist to support our Technical Operations team within a dynamic and fast-paced Fusion Center environment. This role is based on-site in the Spring Valley area of Southwest Las Vegas and is instrumental in capturing, analyzing, and documenting key operational workflows and dependencies. Key Responsibilities: • Shadow multiple operations team members to observe day-to-day workflows and system interactions • Document processes, dependencies, bottlenecks, and pain points in current technical operations • Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows • Assist in developing process improvement recommendations and operational documentation • Provide technical feedback and support where appropriate, aligning with operational goals • Communicate findings effectively to both technical and non-technical stakeholders Shifts: You will initially work during the Day, Monday-Friday 10am-6:30pm. However, the shift will eventually transition to one of the four designated shifts: Sunday - Thursday: 10:00AM - 6:30PM (Days 8hx5d) Sunday - Thursday: 5:30PM - 2:00AM (Nights 8hx5d) Tuesday - Saturday: 10:00AM - 6:30PM (Days 8hx5d) Tuesday - Saturday: 5:30PM - 2:00AM (Nights 8hx5d) Requirements Required Qualifications: • Strong analytical and documentation skills • Excellent communication and interpersonal skills • Ability to work independently and collaboratively in an on-site, high-security environment - Prior experience in at least two of the following technical domains: • Real-time technical operations • Advanced TCP/IP networking • Cellular networks • AWS cloud computing • Kubernetes • Windows workstation support Preferred Qualifications: • Experience in an operations center, NOC/SOC, or similar real-time support setting • Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation • Experience interacting with DevOps or Infrastructure teams in a production environment • 5+ years of experience Work Environment: • This position is on-site at a secure facility in the Spring Valley area of Southwest Las Vegas • Must be able to pass background screening and comply with facility access requirements Benefits Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development Retirement Plan (401k, IRA)

The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. * Required attachments are listed below on the posting. Your application will not be considered without the required attachments. * Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************. Job Description The University of Nevada, Las Vegas invites applications for IT Supervisor - Student Help Desk, Information Technology [R0149245]. ROLE of the POSITION The IT Supervisor - Student Help Desk reports directly to the IT Support Services Manager and is responsible for the strategic oversight and daily management of UNLV's student-run help desk. This position ensures that student workers are effectively recruited, trained, and supervised to provide high-quality technical support to the campus community. The IT Supervisor will make recommendations on the selection, implementation, and maintenance of help desk technologies to ensure efficiency and responsiveness to student, faculty, and staff needs. This position will serve as the primary liaison between the student help desk, UNLV Information Technology's Tier 2 support, and the LMS support team, ensuring seamless escalation processes and collaborative troubleshooting. Additionally, the IT Supervisor - Student Help Desk will work closely with the Student Workforce Development Coordinator to align training and professional development initiatives for student workers. Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better. PROFILE of the OFFICE OF INFORMATION TECHNOLOGY With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff. As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV's broad community with empathy, which is a key to our success. Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply. MINIMUM QUALIFICATIONS This position requires a Bachelor's Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and three (3) years of experience with IT support services, help desk operations, or technician programs. Credentials must be obtained prior to the employment start date. ACCEPTED EQUIVALENCIES FOR DEGREE REQUIREMENT UNLV may consider additional relevant experience in place of formal education requirements: In lieu of a bachelor's degree, applicants may qualify with four additional years of relevant experience, or with an associate's degree plus two additional years of relevant experience. ADDITIONAL REQUIRED QUALIFICATIONS * Experience hiring and training student workers or entry-level employees * Knowledge of IT service management tools and best practices * Exceptional customer service skills with experience handling escalations and complex IT service requests * Experience with ITSM platforms such as TeamDynamix, Jira, Footprints, or similar systems * Familiarity with incident management procedures and best practices PREFERRED QUALIFICATIONS * Experience working in a higher education environment is preferred * Familiarity with student workforce development programs * Experience implementing IT ticketing and workflow systems * REBELearn (Saba-based) Department Administrator * Experience with phone tree systems, queues, and working with telecommunications or other vendors to maintain reports or infrastructure * Strong experience in IT communication strategies, including status page updates, and or knowledge base articles * Valuable contributions to a STEM outreach initiative * Administration of Learning Management Systems (LMS), particularly Canvas * Initiated Cross Training efforts in a Help Desk environment KNOWLEDGE, SKILLS, & ABILITIES The incumbent must have specific knowledge, skills, and abilities in the following areas: KNOWLEDGE Required * Strong understanding of IT help desk operations, service management, and support best practices. * Technical expertise in troubleshooting hardware, software, and network-related issues. * Familiarity with Learning Management Systems (LMS), particularly Canvas. Preferred * Knowledge of ITIL (Information Technology Infrastructure Library) frameworks and best practices. * Understanding of cybersecurity principles and IT compliance standards. * Familiarity with enterprise-level IT support environments and remote troubleshooting techniques. * Knowledge of scripting or automation tools (e.g., PowerShell, Python) for IT support tasks. * Awareness of accessibility standards and assistive technologies in IT support. SKILLS Required * Experience with help desk ticketing systems and reporting tools. * Experience with student employees or entry-level IT staff. * Experience with data analysis and process improvement in IT support environments. * Proficiency in scheduling and workforce planning, utilizing both manual scheduling methods and/or automated tools. Preferred * Experience with cloud-based IT service management tools (e.g., ServiceNow, Zendesk, Freshservice). * Proficiency in data visualization tools (e.g., Power BI, Tableau) for IT performance metrics. * Strong documentation and technical writing skills for creating knowledge base articles and training materials. * Proficiency in conducting user experience (UX) testing and feedback collection to improve IT support services. ABILITIES Required * Ability to develop and implement training programs for student workers. * Strong customer service and communication skills. * Ability to make technology recommendations and drive adoption of new support tools. Preferred * Ability to mentor and develop junior IT staff or student employees in a leadership capacity. * Ability to manage IT projects, coordinate cross-functional teams, and drive initiatives to completion. * Strong problem-solving and analytical thinking for identifying long-term IT support improvements. COMMITMENT to CAMPUS VALUES A successful candidate will contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit. SALARY Salary range for this role is $80,200 to $85,100. Unable to offer more than stated salary range. BENEFITS OF WORKING AT UNLV * Competitive total rewards package including: * Paid time off, sick leave, and holidays * Excellent health insurance including medical, dental and vision * Comprehensive retirement plans and voluntary benefits programs * No state income tax * Tuition discounts at Nevada System of Higher Education (NSHE) schools * Tuition discounts for spouses, domestic partners, and dependents PERKS & PROGRAMS * Employee recognition and appreciation programs * UNLV athletics ticket discounts * Statewide employee purchase program discounts * RebelCard discounts on and off campus * Wellness programming for all UNLV faculty and staff at no cost * Opportunity for career advancements to leadership roles * Connect with colleagues with shared interests * Personal and professional development opportunities * A comprehensive onboarding program, Rebels: Onboard * Support and resources available for veteran applicants - contact ********************** or visit our UNLV Veterans Webpage. HOW TO APPLY Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Although this position will remain open until filled, review of candidates' materials will begin on Monday, October 13, 2025. Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted. UNLV values the skills of those who have served. If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at the UNLV Veterans Webpage or contact ********************** for support. For assistance with the application process, please review the instructions on How to Apply. For further assistance, contact UNLV IT Human Resources at ************** or **************************. SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, "R0149245" in the search box. If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application. PROFILE of the UNIVERSITY Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada. For more information, visit us online at: ******************* EEO/AA STATEMENT The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply. TITLE IX STATEMENT The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both. Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage. SAFETY AND SECURITY STATEMENT UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online. JOB CATEGORY Administrative Faculty Exempt Yes Full-Time Equivalent 100.0% Required Attachment(s) The following attachments are required for consideration: * A letter of interest * A detailed resume listing qualifications and experience * The names, addresses, and telephone numbers of at least three (3) professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Note, applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Posting Close Date Note to Applicant This position may require that a criminal background check be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment. All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided). Recruitments that provide a work schedule are subject to change based on organizational needs.

We are looking for an experienced Business Systems Applications Support Specialist who will be able to take charge of the Business Applications Support Helpdesk and Ticketing, be the Level 1 and 2 Analyst for all Business Systems Apps and show expertise in triaging issues with our main systems such as APTOS Retail, WMS, Oracle MFP and Great Plains with a good grasp of ERP Systems. Responsibilities: Provide technical support for enterprise-level application systems under the supervision of the Director of Business Systems. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software development team, internal users, and clients to improve application performance. Managing tickets across multiple business systems environments to ensure continued and synchronized operations. Establishing the root causes of application errors and escalating serious concerns to the Vendor. Keeping a record of escalation and scheduling application updates. Documenting processes and monitoring application performance. Providing front-end support to clients and colleagues in IT Respond to general questions and trouble tickets in a timely manner. Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue for Tier 1 and Tier 2 incidents. Prioritize multiple, open issues. Document issue triage as troubleshooting progresses. Follow best practices for change control of proposed solutions. Document actionable bugs for engineering resolution. Receive incoming calls from customers,, and service technicians and providing diagnostic support on appliances and other products. Accept and handle technical/diagnostic calls and process emails/requests to set up new service. Escalate calls as needed (Tier 1 & 2) for more in depth technical/diagnostic assistance by vendor or System Experts. Respond to customer and field technicians' emails Document & log support ticket on service calls in ticketing system. Process Tickets for APTOS, ORACLE MFP, GP and other systems. Complete status updates on service calls completion Report common issues identified from service partners for escalation Performs other specific duties or assignments as directed by Business Systems Director and Manager. Build a good liaison with the vendors. Requirements A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar. 5+ years demonstrable experience as an application support analyst in the legal industry or related field. Knowledge of ERP systems and programming languages, such as SQL, HTML and other scripting languages. Ability to comprehend and utilize the ITIL framework for Helpdesk and Service Desk,. Ability to manage triage, resolution, document configuration changes, and monitor performance. Exceptional ability to provide front-end support to internal departments and remote clients. Familiar with Service Desk software for managing Tickets. Determination to get to the root causes of application errors and repairing them. Ability to use various incident tracking tools. Exceptional communication and written skills.

What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and Intrusion detection systems) located within the following types of environments: Business/corporate offices, warehouses/ distribution centers, data centers, as well as construction sites. This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Start and end times will be determined by Diversified and the client. Overtime may be required upon request. NOTE - US Citizenship is a requirement for this position due to the government customers it supports. What will you be doing? Exercising advanced technical skill level abilities to perform routine maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas. Oversee repair and service of all equipment while planning and implementing improvements. Act as the technical escalation point for all ESS equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for trainers and end-users. Daily/weekly preventative maintenance scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of ESS systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity ESS systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of ESS technologies. Manage the daily activities of configuration and operation of ESS systems. Participate in and drive continuous improvement activities across ESS technologies and collaborate with client to improve/evolve technology solutions. Aid users in accessing, using, and diagnosing ESS systems. Track, update, and report on ESS ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and "C" level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Assist with support of live events spaces and requirements, especially in relation to regular large meetings within an auditorium and/or other large venue spaces. What do we require from you? High School Diploma or equivalent US Citizenship Minimum 21 years of age, due to the position including a company furnished vehicle. Certification from some combination of ESS manufacturers (Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA) 3-5 years of experience in enterprise level Security System support Competencies in AutoCAD / Visio adequate to read drawings Preference given to three (3) years of experience installing security systems (card access, CCTV, CATV and intrusion systems) per manufacturer requirements and engineered drawings Basic wiring skills General proficiency with computers and specialized software applications specific to the ESS industry Knowledge and experience in computer networking configuration/troubleshooting Must present well as client facing and working with high level executives within high pressure meeting situations Must maintain a valid driver's license with clean driving record Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs., use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Osaic Careers Technology Support Opportunity in Financial Services Technology Support Specialist II Role Type: Full time (5 days Weekly in Office) Salary: $60,000 - $70,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust. Responsibilities: Maintains a thorough working knowledge of all applications on the network Implement network security measures to protect against unauthorized access and cyber threats Manage firewalls, intrusion detection/prevention systems, and access control policies Maintain on premise Windows Server administration Conduct network vulnerability assessments and remediation Plan for future network growth and scalability needs Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure Develop and maintain the organizations Information Security Policies and Procedures Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations Ensuring technology standards and best practices are met Assist the Technology Officer to test and maintain disaster and emergency recovery plans Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc. Works with other departments to use new technologies to streamline company policies and rules Evaluates new technology and makes recommendations on technological solutions Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority Refers problems to appropriate individuals and ensures answers or information is received by inquiring party Ability work independently and in a team environment Maintains strict confidentiality of all records and data received and produced. Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts. Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer. Comply with all company policies and procedures, state laws and regulations. Participate in required annual BSA/AML/OFAC and Compliance training. Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position. Understand business implications of decisions; display orientation to profitability; align work with strategic goals. Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions. Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. All other duties as assigned Education Requirements: High School Diploma or equivalent (GED) required. Basic Requirements: Salesforce knowledge is a plus Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel. Effective communication and leadership skills. Ability to analyze complex problems and identify appropriate solutions. Ability to make rule based and analytical decisions. Ability to organize, prioritize and handle multiple tasks. Ability to conduct training needs analysis. Ability to pay close attention to detail. Ability to maintain complete confidentiality of information Ability to effectively function as a team player Ability to be at work on a regular and predictable basis

IT Support Technician duties involve ensuring technology operates efficiently daily, offering remote and desk-side assistance, conducting installations, repairs, upgrades, backups, and maintenance tasks. Coordinating our networks, distributed server infrastructure, related services, and core business applications is the duty of the Technology Support Specialist to guarantee high availability. What You'll Do * Deliver exceptional, high-touch IT support to internal employees, ensuring efficient resolution of technical issues and a consistently positive user experience. * Act as a trusted technical partner to the Global Aristocrat IT team, fostering collaboration and alignment on enterprise technology standards and initiatives. * Operate effectively in a fast-paced, high-demand environment, demonstrating sound judgment, adaptability, and ownership of support outcomes. * Manage the full lifecycle of incidents and service requests, ensuring accurate documentation, proper categorization, timely resolution, and high-quality communication throughout the process. * Conduct sophisticated fixing and root cause analysis on both local and remote systems, anticipating potential issues and implementing preventive measures. * Contribute to the development and continual improvement of IT procedures, documentation, and knowledge bases to drive consistency and operational perfection. * Provide expert-level support for corporate communication tools, devices, and platforms, ensuring reliability and uptime across the organization. * Configure, deploy, and maintain end-user systems, including PCs, laptops, and proprietary hardware, with attention to security, compliance, and performance standards. * Deliver responsive, multi-channel support via phone, email, walk-up, remote sessions, and virtual smart bar environments, with a focus on first-contact resolution. * Serve as a domain specialist and mentor for junior technicians, encouraging a culture of excellence in service and continuous learning. * Partner with IT leadership to identify process enhancements and support broader technology initiatives that improve employee productivity and experience. * Perform additional duties and project work as required to support evolving business and technical needs. Physical Demands * This position requires heavy lifting of computer equipment from and to the box to the workbench and workspace. Analysts must be able to push and pull a cart that weighs up to 140 pounds and lift at least 50 pounds multiple times per day/week What We're Looking For * Requires a high school diploma or equivalent experience. An associate degree in Information Technology or a related field is helpful. * A+, Network +, Security + certification preferred; MCP certification or equivalent preferred. ITIL certification or experience is a plus. * 1-2 yrs. Helpdesk/Call Center experience in a large Enterprise environment preferred. * Technical knowledge across a broad range of IT disciplines. * Strong verbal and written communication skills. * Strong customer focus and attention to detail. * Must be customer service oriented. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We're a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V * World Leader in Gaming Entertainment * Robust benefits package * Global career opportunities Our Values * All about the Player * Talent Unleashed * Collective Brilliance * Good Business Good Citizen Travel Expectations None Pay Range $21.23 - $39.43 per hour Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity. This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at ************************* Additional Information At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

WHO WE ARE… ASTOUND is a global experiential powerhouse with three core verticals: Brand Experiences, Sports Experiences, and Immersive Entertainment. From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipline, and ROI-focused outcomes. With over 200 employees, a 350,000 sq. ft. production facility, and execution in more than 40 countries, ASTOUND is defining what the modern experiential partner looks like. Now, in our 25th year, we are expanding into a growth engine for our clients-powered by AI, integrated creative, and next-gen content strategy-and for the business itself, driving both revenue and enterprise value. JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department, supporting the Systems Administrator working on troubleshooting, installation, and implementation of systems. This position is best suited to a junior IT professional who is approachable, patient, and comfortable interacting with end-users across the entire organization. The ability to communicate clearly, effectively, and genially with both technical and non-technical users is the key to success. KEY RESPONSIBILITES: Provides technical assistance and support for incoming inquiries, requests, and issues related to hardware, software, network connectivity and application support Ensures users/customers are provided with professional, courteous, and timely support and service Installs, modifies, and makes minor repairs to computer hardware and software systems. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity. Consults with users to determine appropriate hardware and software needs and assists in placing orders. Tests compatibility of new programs with existing ones. Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications. Installs software and necessary applications for workflow. Carries out software, network, and database performance tuning. Documents hardware and software updates. Strong ability to manage productive relationships with both external and internal users Ability to work independently and in a team environment High degree of personal initiative Adaptable to changing priorities and ad hoc requests Superior Microsoft Office skills, including Word, Excel, and Visio Courses or experience in some of the following areas: computing science, information systems or equivalent programs Install and configure hardware and software components Prioritize and manage all open requests to ensure that they are resolved accurately and in a timely manner Contribute to the development and maintenance of standards, policies and procedures regarding all IT-related items Assists with the implementation and execution of new/upgraded systems implementation and other IT-related projects Conducts equipment and vendor research, and works with 3rd party vendors to implement new systems or resolve issues Manages the maintenance of all hardware and software Performs other duties as assigned QUALIFICATIONS: Bachelor's degree in computer science or engineering or related field, preferred 0-2 years of experience in a similar role Experience with Microsoft Windows 7 and 10, Mac OSX, Active Directory, imaging, server/storage solutions including file replication, and network administration (e.g., switching, firewall, VPN) Experience troubleshooting systems Skilled in database programming and software installation Proficient with MAC and OS Excellent written and oral communication skills Familiar with a range of software and hardware Demonstrated experience as a support analyst in a corporate environment Valid driver's license (G class) THE VALUES YOU ALIGN WITH: Just as important as the skills you bring to our team are alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market-leading experiences for our clients. Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism. Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences. Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences. Constant Collaboration - We thrive on teamwork, leverage diverse perspectives, and support each other to deliver experiences greater than the sum of their parts. BENEFITS AND COMPENSATION: The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match. Excellent Medical Insurance Excellent Dental Insurance Excellent Vision Insurance Paid Time Off, Holiday Pay 401K matching program after 90 days of employment 100% Company Life and Long-Term Disability Coverage Employee Referral Program DIVERSITY COMMITMENT: We are proud to be an equal opportunity employer, and we welcome talented individuals from all backgrounds to apply. Our goal is to ensure that every candidate is evaluated solely on their qualifications, merits, and potential to contribute meaningfully to our team and mission.

Job DescriptionSalary: $18-$21 Hourly IT Heroes Wanted! Stimulus Technologies, a leading provider of technology solutions to businesses in several US states, is seeking IT heroes to join their team as Field Service/Help Desk Technicians in Las Vegas, NV. The position is primarily remote, with client on-site visits as needed. The company offers a range of services including IT Managed Services, Security, Cloud, VoIP, and Broadband Internet Access to customers in all major industries. The role includes assisting clients with their technology needs, troubleshooting issues, and achieving high levels of customer satisfaction. Candidates should have experience with Windows and Mac desktops, customer software systems, networks, and cloud services. IT certifications and prior experience are a plus. The company offers competitive pay, benefits, and training opportunities. Success Profile Help clients achieve their business success and find accomplishment in doing so Prioritize and complete all assigned customer requests Identify and solve Level 1 issues and escalate other requests to appropriate technicians Understand and follow workflows and procedures Achieve a high level of productive work time Achieve 100% customer satisfaction for work completed Continuously acquire and maintain necessary technical skills to achieve success in job functions Have a motivation to learn new systems and experience career growth Sense of urgency to make clients happy. Necessary Skills Possess a professional phone demeanor and the ability to remain calm under pressure Experience with maintaining and troubleshooting Windows and Mac desktops Assist customers with software system maintenance Knowledge of customer networks, including switches, routers, and firewalls Ability to listen to customer problems, identify the core issues and provide solution Experience with customer-facing services Proficiency in workstation support and software support Familiarity with cloud services (Microsoft 365) Knowledge of VoIP and internet support Experience in providing peripheral support Strong communication skills and ability to explain technical issues to non-technical clients Ability to work independently on projects with clients Enjoy a casual and fun working environment Education Although not required, any certifications, such as CompTIA A+, Network+, Microsoft Desktop or Cloud Certifications and/or applicable experience is a plus. Pay and Benefits Stimulus Technologies offers competitive pay and benefits. The pay scale for this position is $18-$21 hourly plus paid time off, employer paid health insurance, 401k match, and optional dental, vision and supplemental benefits. Stimulus also offers training and reimbursement for certifications and training in IT related fields.

Respond to, research, and resolve complex service issues including escalations related to web-based tools initiated by advisors and business partners. Effectively manage team case load, identify trends, and communicate the status of technology web-based issue(s) to leadership and tool owners. Act as on team trainer/documenter on processes and procedures and be a resource for online or in-person ad hoc training sessions regarding service policies, systems knowledge, and customer service skills related to web-based tools. Key Responsibilities * Respond to, research and resolve complex service issues including escalations related to web-based tools, systems, and procedures initiated by clients and advisors and accurately communicate the status of these service requests to internal and external clients as necessary. * Take a lead role in proactively reaching out to advisors, or relationship partners to educate them on systems and other processes and provide training to new employees and team veterans on new systems and processes; may serve as a back-up to the team Manager/Director in their absence. * Serve as an Advisor Practice Tools & Capabilities (APTC) tool owner and liaison to tool owners within the business. Effectively manage tool performance and communicate the status of technology web-based issue(s) to leadership and business tool owners. Proactively identify process improvements, trends and perform root cause analysis on demand. Present trends, gaps, issues, and improvements to senior leaders. * Assist in customer service, web-based tools, and technology related process improvement initiatives or related high-level projects to provide subject matter expertise, as well as serve as a resource or back-up to less-experienced customer service team members, as necessary. * Act as an on-team trainer/documenter to peers on processes, policies, procedures, and customer service skills related to web-based tools. Required Qualifications * Education: High school or GED * 3 to 5 years relevant experience * *Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience. * Experience in a service call center or transaction processing. * Strong working knowledge of customer service policies and procedures. * Proven ability to research and resolve complex, high-priority service issues in a timely manner. * Strong written and verbal communication skills. * Demonstrated ability to work with high-priority internal and external customers. * Knowledge and ability to navigate desktop operating systems (e.g. Windows, Apple), Internet browsers (e.g. Explorer, Safari) and basic computer hardware. Preferred Qualifications * Established knowledge of web-based tools specific to the Ameriprise client and advisor experience. * Prior experience with service recovery techniques and processes. * Registration Requirements (FINRA Licenses Required): Series 7 About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $58,300-$78,700/year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Client Service Line of Business SERVD Service Delivery

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today. + MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more. + MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc. **Responsiblities** MSTS is seeking an IT Support Specialist I to join our Service Desk team. **Key Responsibilities** + Responsible for end-user desktop and service desk support. + Support includes, but are not limited to, the installation, operation, maintenance, troubleshooting, repairing of equipment hardware, peripherals, including printers, scanners, and multifunction devices and software commercial-off-the-shelf (COTS) and in-house applications throughout the Mission Support and Test Services organization. + Specialty support may be required of Active Directory (AD), AD Group Policy Objects, Windows 7/10, Mac Operating Systems, Microsoft Office Suite, advanced support and setup of Microsoft Outlook. + Perform other duties assigned by Management. **Qualifications** + Associates degree in MIS, Computer Science or related field or equivalent. + Computer skills with Windows Operations Systems, Active Directory, and with software applications such as MS Office (Word, Excel, Access, and PowerPoint) and MS Outlook. + Experience installing hardware and software for personal computing needs. + Must possess excellent customer service skills. + Ability to interface with all levels of personnel in a professional, effective manner. + Good oral and written communication skills. + Ability to multi-task and maintain organization in a fast-paced, changing environment. + The primary work location will be at the Nevada National Security Site (located 65 miles northwest of Las Vegas, Nevada) with some work occasionally performed at the Losee Road facility in North Las Vegas, Nevada. + Work schedule for this position will be 4/10's, Monday - Thursday (subject to change). + Personnel may be requested by leadership to work in excess of 40 hours per week due to projects, activities, and emergences; critical operational demands may occasionally require off-shift work. + Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing. + Must possess a valid driver's license. MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. In addition, Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age. Reference DOE Order 472.2 (**************************************************************************************** , "Personnel Security". If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. **Department of Energy Q Clearance** (position will be cleared to this level). Reviews and tests for the absence of any illegal drug as defined in 10 CFR Part 707.4 (*************************************************************************************************************** , "Workplace Substance Abuse Programs at DOE Sites," will be conducted. Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter. Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required. Reference 10 CFR Part 709 (************************************************************************************ , "Counterintelligence Evaluation Program." MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace. Hourly range for this position is: **$19.50 - $29.25.** Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.

Job Description Company Name: WC Health Job Title: IT Technician (Part- Time) Company Introduction: In every convenient location, WC Health provides patients with comprehensive and integrated health care focused on behavioral health. As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve. Our wrap-around services include medical, housing, pharmacy, transportation, case management and mental health services. Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team. To learn more about our company, please visit our website at ************************** Objective: WC Health is seeking an IT Technician who has experience with IT in a business environment and wants to help support IT infrastructure for the growing business. Applicant will be responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Essential Functions: Ability to provide remote and on-site desktop support to end users. Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote users, and phone related issues within a large enterprise environment Handle support tickets from end users, as well as maintain accurate, thorough, and timely information in ticketing system adhering to departmental policies and procedures Must possess reliable transportation and be willing to travel to company sites as needed Perform basic Help Desk troubleshooting Password resets Fix broken mapped network drives Add printers (Local and Networked) Troubleshoot client-side network connections Setup email on mobile devices Basic experience with setup and support of Office 365 and Google Workspace Install, configure, maintain, repair, and troubleshoot end user workstation hardware and peripherals. Knowledge, Skills and Abilities: Excellent problem analysis and solving skills Ability to problem solve and troubleshoot Excellent verbal and written communication skills Detail-oriented and organized The Ability to learn on the fly Excellent time management skills Position Type: Full Time Education and Experience: High School diploma or GED equivalent 1+ years' experience in a technical support or customer service role. An Associate's degree in a computer-related field is preferred. Certifications such as A+, MCP, Network+ preferred. Job Posted by ApplicantPro

We are seeking an experienced AI Applications Specialist to lead the design, development, and deployment of artificial intelligence tools that enhance document control processes and process analysis workflows. This role will work cross-functionally with IT, operations, compliance, and data teams to implement smart automation solutions that improve document management, identify process inefficiencies, and support continuous improvement across departments. Key Responsibilities: Design and implement AI/ML tools for automating document classification, extraction, and version control. Apply natural language processing (NLP) models to analyze and structure unstructured document content. Use AI-driven analytics to identify inefficiencies or bottlenecks in business processes. Develop dashboards and insights from process data using AI/ML and RPA (Robotic Process Automation). Integrate AI tools into existing ECM systems (e.g., SharePoint, Documentum, OpenText). Collaborate with business stakeholders to gather requirements and define automation opportunities. Ensure compliance with document retention, security, and governance policies. Continuously evaluate and improve deployed AI models for accuracy, relevance, and ROI. Qualifications: Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or a related field. 3-7 years of experience in AI/ML solutions, with focus on enterprise workflows. Experience with NLP, OCR, and document AI technologies (e.g., Azure Form Recognizer, AWS Textract, Google Document AI). Familiarity with process mining or process intelligence platforms (e.g., Celonis, UiPath Process Mining). Proficiency in Python, TensorFlow, or similar ML frameworks. Understanding of data privacy, compliance, and governance in document workflows. Strong communication skills and ability to present technical results to non-technical audiences. Nice to Have: Experience with RPA tools (UiPath, Blue Prism, Automation Anywhere). Knowledge of ECM or PLM systems in regulated environments. Familiarity with BPMN and business process modeling.

ANDMORE is an omnichannel wholesale market maker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels. The company owns and operates more than 20 million square feet of premium event and showroom space, hosting live events in Atlanta, High Point, N.C., Las Vegas, and New York City. By pairing face-to-face events with always-on digital channels, ANDMORE provides truly omnichannel business platforms for its global customer base. What You'll Do The Information Technology Technician I will serve as the first line of support to approximately 500 ANDMORE employees who work either onsite or remotely. This position is also responsible for providing high-level technical assistance to the team and ensuring service and support is provided to customers at agreed levels. Triage Incident and Request tickets within Jira Service Management to ensure they receive the appropriate prioritization level Communicate with customers and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to customer requests Provide technical support, to the best of your ability, for Incidents, and escalate Incidents to more specialized team members of resolving the Incident is beyond the capability of the technician Adhere to the SLAs established for Incident responses and Request completions Help maintain, distribute, and restock the IT assets that are issued to team members or used around the campuses Provides support to the users with everyday general IT support issues Install and update Enterprise Edition software on PC's and Laptops Manage Dell, HP, MSI and Apple workstations and HP Printer Inventory Assist and coordinate with personnel moves and relocations Troubleshoot Ricoh, Sharp and HP Network scanners (hardware and software) Demonstrate passion for excellence and impeccability while interacting with clients and business executives, and delivering solutions to meet their needs Cross Train with Tier II core duties Help maintaining a clean and organize work area (Lab, IDF, Server room and office space) Assist Campus Lead with market responsibilities, setup and registration testing to include: Fast badge kiosks Show and Housing Offices Coat Check, Lounges, Market Clubs and Press Rooms Registration Printers and Scanners Qualifications Associate or bachelor's Degree Preferred Experienced with Windows 10 and 11 OS, Mac OS, MS Office 365, AD basic skills. A+ Certification 3-5 years' experience in similar position Competencies for Success Excellent interpersonal skills-the individual builds relationships with the Technology team members, ANDMORE colleagues at all levels, prospective candidates, and third-party vendors; can work with minimal supervision in a professional, courteous manner while demonstrating diplomacy, tact, and discretion. Customer service orientation-the individual has a passion for meeting and exceeding the needs of internal and external customers and will be a strong team player. Excellent oral and written communication skills-the individual speaks clearly and persuasively in positive or negative situations, can effectively present information and respond to questions from ANDMORE employees, customers, and the general public. Time management-the individual prioritizes and plans multiple work activities to meet deadlines, uses time efficiently and develops realistic action plans. Dependability-the individual is self-motivated, consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance. Why you'll love working at ANDMORE Our Team Members are our most critical asset. The foundation for our success is built on teamwork, talent, creativity, hard work, and dedication. Together, we truly have a transformational opportunity to positively impact the industries in which we work. We are pleased to offer a wide array of comprehensive benefit programs and services that you would expect to see at a great company like ANDMORE including competitive medical, dental, vision, EAP, FSA, and 401k Retirement Match to name just a few. There are also a few differentiators like unlimited PTO, paid parental leave, BYOD (cell phone compensation), tuition reimbursement, Workplace Rewards providing discounts to a wide variety of consumer products and services, a “seed” grant of at least $750 annually into your Value HSA Plan, and considerably more! Diversity creates a healthier atmosphere: ANDMORE is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. About ANDMORE ANDMORE is an omnichannel wholesale market maker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels. We are unique in that we own and operate the largest wholesale showroom buildings in the world where retailers and designers come to purchase products for their stores or clients - like a shopping mall for wholesalers. We also recognize that purchasing happens all year long, not just during market weeks, so we provide digital opportunities for buyers and sellers to connect anytime, anywhere as customer needs dictate. ANDMORE is a Blackstone and Fireside Investments portfolio company. For more information, visit www.ANDMORE.com.

Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off - WORK FROM YOUR HOME (First 4 weeks of training, Monday to Friday: 9am - 6pm) Full Time Hours: Monday - Friday: 11am - 8pm Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients' technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds - and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you! Looking for a candidate that meets the following criteria: • Exceptional written and oral communication skills. • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. • Strong documentation skills. • Fierce attention to detail and strong multi-tasking skills • Ability to mentor and be mentored • Strong technical background and interest • Desire to solve complex problems and learn from them! Skills: • Windows 10 • Network Printers and Deployment • LAN and WAN Networking • General Hardware and Software Troubleshooting Some knowledge: • Windows Server 2019 • Office 365 and Exchange Administration • Active Directory • Group Policy • Hyper-V and/or VSphere/ESXi As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO. Come join our team! Compensation: $30,000.00 - $40,000.00 per year We provide Managed IT Services to local small and medium sized businesses. We deploy and support a variety of different technologies and products, everything from Microsoft Windows and Server products to Cisco and VMWare and others. Fast paced and exciting environment, we work with the latest and greatest tech on the market! If you are motivated to learn new skills and increase your knowledge and experience we have a spot for you in our growing company! Cybertron provides World Class IT Services and Support to local small and medium sized businesses.

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Field Onboarding Specialist I for our Onboarding team in Nevada. This role requires fieldwork throughout the greater Las Vegas, NV area. Candidates looking to apply must either currently have a DCW (Direct Care Worker) certification, or be willing to gain certification. Department & Position Overview: The Field Onboarding Specialist is a field-based role where you will travel throughout southern Nevada, meeting with patients and caregivers in their homes. You will work closely with our Intake team who will help to schedule your appointments. You will meet with the caregivers and patients to have them sign required documents as well as give a brief orientation to ensure they are properly set up for their care plan. Every Day You Will: Visit patients and caregivers in their homes Acquire signatures for necessary documents via a Surface Pro and iPhone Provide a brief orientation to ensure caregivers and patients are set up for their care plan Participate in State-wide semi-weekly meeting with colleagues in Las Vegas, NV Ideal Candidate Will Possess: 1+ years of experience in field-based role Excellent written and verbal communication skills Your own reliable transportation A self-starter personality and the ability to work independently with minimal supervision Bilingual Spanish Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD

Why it's worth it: Do you like helping people and solving problems? IT Engineers make up the backbone of end user support and serve as the face of customer service for our users. Do you like building new things and optimizing processes? Joining ReliaQuest as an IT Engineer will give you the opportunity to gain exposure to many different aspects of IT Infrastructure, including Systems, Networking, Unified Communications, and Internal Security. We develop strong foundations in troubleshooting theory, ticket tracking, vendor management, and A/V deployment - among other skills. This role allows you to work with and learn from a wide variety of personalities and skillsets - the most talented people in the business. There are opportunities for career growth and specialization across the organization. The everyday hustle: Provide a smooth and seamless technology experience for new employees in onboarding. Function as the first line of support for requests and issues from internal employees. Respond to queries from a variety of sources, including phone calls, direct messages, walk-ups, and Jira tickets Log, prioritize, and respond to queries based on urgency, needs of business, and affected priority groups Evaluate, isolate, and resolve technical issues via systematic troubleshooting - this includes asking open and closed questions and reliably reproducing intermittent issues Install, modify, and repair computer hardware and software. Assist and educate customers through the problem-solving process. Follow up with customers to ensure issues have been resolved. Maintain accurate asset and peripheral inventory. Maintain and troubleshoot Microsoft Teams conference rooms, and a variety of audio/video deployments Securely configure and deploy computer hardware for trade shows, demo environments, internal events, and other ad hoc settings Assist with device management in a primarily mac OS environment Contribute technical writing to a rapidly growing and changing knowledge base Identify and develop ongoing infrastructure projects to improve workflow and process management Do you have what it takes: Bachelor's Degree preferably in a field related to Information Technology 1-3 years of experience of Mac and/or Windows troubleshooting and configuration. Experience and skill related to customer service Basic understanding of Networking concepts (TCP, UDP). Experience resolving hardware and software issues, including user environment and educational opportunities. Comfortable navigating command line interfaces Ability to demonstrate good attitude, energy, and effort. Be Accountable, Focused, Adaptable, and Helpful. What makes you uncommon? Experience managing Active Directory and Microsoft 365 Experience remotely managing devices in a blended operating system environment. Demonstrated success in a fast-paced customer service environment Clear communicator across a variety of styles, both written and verbal

is onsite and Our office is located at 2720 N TENAYA WAY, LAS VEGAS, NV At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The more you do, the more you learn. And as you learn you find new doors opening that challenge you to bring your best. This specialist role with UnitedHealth Group will call on your knowledge, your energy and your commitment to making health care work more effectively for more people. Today, more and more employers are turning to us for innovative ideas and high levels of performance. Now, we invite you to help us welcome new members as you help install assigned accounts. You'll be responsible for overall employer contract loading using various databases and/or source documents. Along the way, you'll discover the training, resources and opportunities you'd expect from a Fortune 5 leader. Positions in this function are responsible for the installation of assigned accounts, including, but not limited to structure building and billing set up, structure revisions, researching & resolving structure issues, database loading, and preparation of plan materials such as administrative documents and customer education materials. Positions are responsible for overall employer contract loading using various databases and/or source documents. May research installation issues & develop customer specific resolutions. May include auditing contract loads for adherence to quality measures and reporting standards. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm, It may be necessary, given the business need, to work occasional overtime. Training will be conducted on site during normal hours. The hours during training will be during your normally scheduled shift. Primary Responsibilities: Contribute to the success of customer implementation through active participation in meetings for new business wins Prepare plan materials such as administrative documents and customer education materials Perform structure building, revisions and billing set up Research installation issues and develop customer specific resolutions Audit contract loads for adherence to quality measures and reporting standards This is a challenging role with serious impact. It's a fast paced, high-volume environment that requires you to work independently while maintaining a strong focus on company policies and guidelines. Your accuracy will be vitally important and monitored carefully to ensure our system is correctly coded and that all plan documents are precise. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older Experience working with Microsoft Office including Microsoft Outlook (ability to create, edit, save, and send documents) and Microsoft Excel (ability to create, edit, save, and send documents) 2+ years of data entry experience 1+ year of experience with medical or dental claims processing 1+ year of experience working with Medicaid or Commercial products Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm, It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: 1+ year of experience in Facets agreement configuration Experience working with medical claims platforms Experience with NetworX configuration or similar provider pricing tools Proficiency in SQL queries for data extraction, validation, and troubleshooting Ability to analyze and interpret reports to support decision-making and identify trends or discrepancies Experience working in a health plan or managed care environment Analytical and problem-solving skills Ability to collaborate cross-functionally with business and technical teams Serve as primary Configuration subject matter expert Experience in AI Soft Skills: Demonstrated proficiency in configuring and maintaining Facets agreements within healthcare systems OR Contract Interpretation Skills Proven ability to accurately interpret and translate contract language into system configuration and operational processes OR Claims Processing Knowledge Solid understanding of medical and dental claims processing, including adjudication workflows and benefit application Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 - $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Company Name: WC Health Job Title: IT Technician (Part- Time) Company Introduction: In every convenient location, WC Health provides patients with comprehensive and integrated health care focused on behavioral health. As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve. Our wrap-around services include medical, housing, pharmacy, transportation, case management and mental health services. Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team. To learn more about our company, please visit our website at ************************** WC Health is seeking an IT Technician who has experience with IT in a business environment and wants to help support IT infrastructure for the growing business. Applicant will be responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Essential Functions: Ability to provide remote and on-site desktop support to end users. Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote users, and phone related issues within a large enterprise environment Handle support tickets from end users, as well as maintain accurate, thorough, and timely information in ticketing system adhering to departmental policies and procedures Must possess reliable transportation and be willing to travel to company sites as needed Perform basic Help Desk troubleshooting Password resets Fix broken mapped network drives Add printers (Local and Networked) Troubleshoot client-side network connections Setup email on mobile devices Basic experience with setup and support of Office 365 and Google Workspace Install, configure, maintain, repair, and troubleshoot end user workstation hardware and peripherals. Knowledge, Skills and Abilities: Excellent problem analysis and solving skills Ability to problem solve and troubleshoot Excellent verbal and written communication skills Detail-oriented and organized The Ability to learn on the fly Excellent time management skills Position Type: Full Time Education and Experience: High School diploma or GED equivalent 1+ years' experience in a technical support or customer service role. An Associate's degree in a computer-related field is preferred. Certifications such as A+, MCP, Network+ preferred.