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Desktop Support Specialist
Synergis 3.8
Remote support specialist job in Anaheim, CA
TITLE: Desktop Support Technician
ANTICIPATED DURATION: 6-month contract to hire
Responsibilities:
Provide on-site desktop support for end users across Windows laptops and desktop PCs
Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests
Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration)
Execute termination and offboarding activities (device returns, access removal coordination, asset updates)
Support security badge access systems (access requests, updates, deactivations, basic troubleshooting)
Configure and support multi-factor authentication (2FA/MFA) for authorized users
Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation)
Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks)
Work within a ticketing system to document work performed, update status, and meet SLAs
Contribute to and maintain technical documentation and knowledge base articles
Requirements:
2+ years of desktop support or service desk experience in a business environment (onsite preferred)
Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications)
Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding)
Familiarity with MFA/2FA enrollment and remote access support
Comfortable working with ticketing systems and documentation/knowledgebase practices
Professional communication skills and a customer-service mindset
Ability to work independently on-site and coordinate effectively with remote teams
Preferred Experience:
Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests)
Exposure to phone system administration and/or physical access/badge systems
Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting)
Prior experience supporting in a server room or data closet environment
The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For immediate consideration, please forward your resume to **********************.
If you require assistance or an accommodation in the application or employment process, please contact us at **********************.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
$25-30 hourly 2d ago
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Technical Support
LTS-Video Solutions for Security Professionals
Remote support specialist job in Industry, CA
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technical support.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technical support requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technical support or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
$39k-65k yearly est. 2d ago
Technology Support Specialist - Pasadena, CA
SWCA Environmental Consultants 4.1
Remote support specialist job in Pasadena, CA
About the opportunity
The Temporary Technology SupportSpecialist is part of a team responsible for helping our 1,800+ employee owners be productive and thrive with our Technology tools, ranging from laptops to Zoom Rooms, Office 365 to Wi-Fi. This includes intake, triage, troubleshooting, resolving, and documenting of reported issues, and leveraging appropriate Technology resources as needed. The Technology SupportSpecialist will primarily focus on issues escalated from triage but occasionally will need to take initial telephone, email, support portal tickets for service and incidents. Desirable characteristics will include being naturally and innately curious, as well as a lifelong learner. This is a temporary role based in our Pasadena, CA office.
Application deadline: Our team will begin reviewing applications immediately, and interviews will be scheduled with qualified candidates on a rolling basis. The application process will remain open until we have received a robust pool of qualified candidates. Once we have identified suitable individuals, we may close the application process without prior notice. We appreciate the time and effort invested by all applicants.
What you will accomplish
Takes responsibility for solving internal employee technology service tickets. Records issues accurately and timely in the ticketing system. Escalates severe and/or complex issues to appropriate Technology team members when needed. Follows up on incidents and requests to verify resolution and satisfaction.
Troubleshoots incidents and problems for root cause and remediation, resolving those issues directly without escalation as often as possible. Uses internal knowledge-base and other external resources to troubleshoot efficiently and effectively.
Assists with network and server administration under the direction of the Infrastructure team.
Assists management in identifying, analyzing, and reporting on trends and in suggesting solutions to avoid or mitigate them.
Add/Edit/Remove users in Active Directory and other systems as needed.
Establishes relationships with sub-regional SWCA business leaders to be a point of contact for questions, receive ideas, and help identify Technology solutions.
Conducts quarterly training sessions with local and sub-regional staff on use of Technology tools and systems to improve productivity.
Other duties as assigned.
Experience and qualifications for success
Associate's Degree (A.A) or equivalent from two-year college or technical school, and 4+ years' related experience and/or training; or equivalent combination of education and experience.
Certifications including A+, Network+, MSCE or similar strongly preferred.
Demonstrated experience working in a customer-facing role required.
SWCA Environmental Consultants is a growing employee-owned firm, providing a full-spectrum of environmental services. Our Vision (the North Star) is to make SWCA the best workplace and industry leader in sustainability, bringing sound science and creative solutions to global environmental challenges while maintaining a dedication to employee-ownership. We live our core values: we collaborate as #OneSWCA; we are #AlwaysLearning, we #NeverSettle, and we #GiveBack.
SWCA Environmental Consultants is a growing employee-owned firm, providing a full spectrum of environmental services. With offices across the United States, SWCA is one of the largest environmental compliance firms and ranks among
Engineering News-Record's
Top 200 Environmental Firms.
If you need assistance accessing SWCA's website, completing the online application, or require accommodations at any point during the hiring process due to a disability, please contact us at or call . We're committed to providing an inclusive and supportive experience for all candidates. This contact information is specifically for accommodation requests; other inquiries will not receive a response.
SWCA is committed to salary equity and salary transparency for all its employees. In alignment with this commitment, SWCA posts good faith pay ranges on all its advertised job postings to promote pay equity and transparency.
An employee in this Pasadena based position can expect a pay rate of
$30/hr. - $40/hr
.
Actual pay within this range may depend on experience, qualifications, geographic location, client requirements where applicable, and other factors permitted by law.
Regular-status employees are also eligible for performance bonuses.
EOE - women, minorities, individuals with disabilities and veterans are encouraged to apply.
At SWCA Environmental Consultants, we celebrate diversity and are committed to creating an inclusive work environment. We strongly encourage candidates from all backgrounds, including those with diverse experiences and veterans, to apply. We believe that a diverse and inclusive workforce enhances creativity, innovation, and overall organizational success
SWCA continues to invest deeply in career development programs, delivering our award-winning Career Landscape support resources to accelerate the growth of our staff. We recognize the valuable skills and experiences our internal team members bring to SWCA's continued success. Qualified internal candidates are encouraged to apply and will be seriously considered for this position. We believe in promoting from within, where possible, providing our existing employees with compelling opportunities to advance their careers.
$30-40 hourly 2d ago
EMHS MENTAL HEALTH SUPPORT SPECIALIST TSWIII
Apis Services, Inc. 4.0
Remote support specialist job in Yucaipa, CA
Now Hiring: EMHS Mental Health Services SupportSpecialist/TSW-III We are currently looking for a qualified, full-time, Enhanced Mental Health Services SupportSpecialist/TSW-III to join our residential team. The Enhanced Mental Health Services (EMHS) SupportSpecialist/Team Support Worker-III will be responsible for providing a large variety of services ranging from behavior management, crisis intervention, self-help skill building, and other services as needed. Other duties include but are not limited to:
Assist in the delivery of intensive, individualized, strength-based, and needs-driven intervention activities that support the engagement and participation of the youth and his/her significant support persons, and help the child or youth develop skills and achieve the goals and objectives of their plan.
Assist with interventions which are skill-based and for the remediation of behaviors and reduction of symptoms.
Some examples include implementation of a positive behavioral plan, modeling interventions for the youth's family/care givers.
Assists licensed/waivered professional staff in assessments and treatment planning; may plan and implement specific aspects under supervision.
Provide 1:1 behavior intervention for clients based on client's treatment plan.
Regularly communicate/consult with Youths' therapist, Clients' treatment team, regarding client's behavior, progress, and treatment goals.
Participate in child/family team meetings. Maintain children in supervision at all times, focusing on behavior, safety, and general well-being.
Promote growth and development in the children and assist them in reaching goals in accordance with their treatment plan.
Initiate incident reports concerning behavioral problems, injuries, or accidents; provide complete and accurate documentation including dorm logs and other reports as assigned.
Drive a vehicle when necessary.
Additionally, when scheduled to serve as TSW-III (as part of supervision ratio), TSW-III shall provide/assist with EMHS Support Services only in the absence of scheduled EMHSS staff, and only to youth who are in need of immediate 1:1 behavior intervention, based on youth's treatment plan and ability, and only as long as the dorm remains in ratio. This determination will be made by the TSW-III in cooperation with the Dorm Supervisor on duty.
Skills/Requirements:
A Bachelor's degree in the Social/Behavioral Sciences required. One to two years of experience preferred.
Demonstrated ability and leadership through a minimum of two years related experience in the field of child or family welfare services.
Must be proficient in the use of computers, including Email, Microsoft Word, and Excel.
Should have a special interest in working with youth and must fulfill the general requirements as established in the California Administrative Code, Title 22.
Writing and verbal skills and the ability to compose quality reports and other necessary correspondence are essential.
Must communicate clearly and concisely, both orally and in writing in English.
Must be 21 years of age or older and able to pass a physical examination; drug clearance; criminal background check and Child Abuse Index check.
Must possess a valid California driver's license with clean DMV history and the ability to safely operate a motor vehicle and be insurable by Trinity's insurance carrier.
Pay rate: $19.50 per hour; $20.50 per hour (bilingual Spanish). Quarterly and annual performance bonus available.
Why work for Trinity Youth Services?
In addition to providing employees with the opportunity to make a positive, significant, lasting difference in the lives of children and families in a supportive setting, Trinity also offers the following:
Health Insurance
Dental Insurance
Vision Insurance
Employer-Paid Life Insurance
Education Reimbursement for Masters Degrees
Paid PTO, Holidays, Jury Duty, and Bereavement
Retirement Plans
Career Advancement Opportunities
About Trinity Youth Services
Since 1966, Trinity has been a premier provider of children's programs and services in California, specializing in Short-Term residential Therapeutic Programs (STRTP), mental health services, foster care, Intensive Services Foster Care (ISFC) and adoption. Since its inception, Trinity has helped more than 65,000 children and youth.
Trinity seeks team members with a genuine commitment to the empowerment of at-risk children and their families, and a willingness to work in a demanding, fast-paced environment, which requires dedication and a desire to have a positive impact on the lives of children who have experienced trauma. We believe that training and career development are keys to employee retention and satisfaction, and we prefer to promote from within.
Our Values
We value safety, well-being, and permanency for children and youth.
We value embracing research, best practices and proven approaches that help children and youth.
We value staff and are committed to providing them with the knowledge, skills, and tools to be successful.
We value the ability to adapt and change as the needs of our stakeholders adapt and change.
We value open, honest and transparent governance and management practices.
For more information about Trinity Youth Services, please visit our website at ******************
Covid-19 Vaccine Requirement
As of October 15, 2021, Trinity Youth Services has required the COVID-19 vaccine for all employees, excluding those with an approved medical or religious exemption, as a condition of employment to help ensure the safety of all employees and youth and families served.
About Company
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
$19.5-20.5 hourly 2d ago
Laboratory Support Associate I/Part Time
Agendia 4.5
Remote support specialist job in Irvine, CA
Apply Description
**Shift will be Monday - Friday 9:30am-3:30pm (Occasional Weekends)
The Laboratory Support Associate will ensure proper handling of all specimens received and prepare specimens for laboratory testing. This position includes such functions as matching patient information, data entry, and scanning documents.
POSITION WITHIN THE ORGANIZATION
1. Reports to Sr. Manager of Pre-Analytical Laboratory
2. Cooperates with all departments across the organization
3. Participates in:
Department meetings (local)
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
o Receives and sorts specimens for testing
o Reviews all requisitions for missing information, works closely with Customer Care to obtain missing information in a timely manner and distributes new information to all departments involved
o Reports problem holds and provides resolution timely
o Accessions all cases received for testing, including data entry of all pertinent information into LIS
o Timely and accurately enters data into LIS, label samples and create folders, generate specimen travel documents, and forwards respective sample to personnel/departments
o Assembles case paperwork and files, including pre-analytic documentation and labels
o Performs entry of add-on testing
o Uses company platforms to effectively communicate with internal staff
o Remains informed of all procedure changes pertaining to sample processing
o Performs quality assurance checks of samples
o Attends department meetings and company in-service trainings to enhance knowledge on testing and systems
o Identify and report any quality or compliance concerns and take immediate corrective action as required
o Follow Department's procedures including specimen routing and handling.
o Maintains or assists in maintaining inventory of the department
o Files and archives patient folders
o May coordinate remote storage and retrieval for site as needed
o May assist with coordinating waste pickups and maintains documentation
o Receives incoming supplies; store and inventory
o Returns slides and blocks to clients
o May assist with scheduling equipment preventative maintenance with vendors
o Serves as point of contact for the department; coordinates incoming and outgoing courier shipments and department mail; answers phone and greets visitors as needed
o Assists management and technical staff with administrative duties as needed
o Performs PDE (Pathology Data Entry) and Pathology Interpretation
The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.
KEY CONTACTS
Internal
o Global Customer Success Team
o Laboratory Department
External
o n/a
EDUCATION AND EXPERIENCE REQUIREMENTS
EDUCATION
o High School Diploma or equivalent
EXPERIENCE
o One (1) to three (3) years of relevant experience preferred
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)
o Achieves desired level of competency and accuracy for the main department processes (Accessioning, and sample returns) within 6 months
o Works productively and efficiently to achieve company and departmental goals
o Communicates effectively with all levels of staff
o Adheres to Agendia core values, safety and compliance policies and procedures
o Accurately follows department SOPs for specimen handling and processing
BEHAVIORAL COMPETENCIES/DESIRED SKILLS
o Proficient with MS Office programs
o Ability to communicate effectively
o Strong organizational skills and attention to detail
o Ability to work independently
o Must be able to work in a fast paced, multi-tasking environment and maintain production and quality standards
o Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual
* PRIVACY NOTICE: To review the California privacy notice, click here: privacy-policy/
* Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program.
WORKING ENVIRONMENT
o General laboratory environment
ENVIRONMENT/SAFETY/WORK CONDITIONS
o Vision to read written and published quality documents and to observe operations
o Regularly walks, sits, and stands
o Regularly works on a computer for approximately 6-8 hours per day
o Frequently lifts, pushes/pulls, and carries up to 20 pounds
o Must follow lab safety practices when working in freezer or with hazardous materials including use of personal protective equipment
o Must be able to read and understand scientific and complex directions
TRAVEL
o Requires no travel
OTHER DUTIES
o Other duties as required
Salary Description $25.00-$30.00 per hour
$25-30 hourly 2d ago
Applications Support Analyst
Cathay Bank-Headquarters 4.4
Remote support specialist job in Rosemead, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
Video Clip 1
Video Clip 2
Video Clip 3
Learn more about us at cathaybank.com
GENERAL SUMMARY
The Applications Support Analyst position is charged with responding, resolving, and fulfilling internal Bank system support issues and requests. This position is charged with administering banking application systems and requires prior experience in application and server administration, knowledge in system interdependencies, and understanding of data sets.
ESSENTIAL FUNCTIONS
Independently analyze, troubleshoot, and document user support tickets related to banking applications systems. Ensure that support tickets are managed towards timely resolution and closure.
Collaborate with other areas within the IT department to fulfill business requests.
Perform application system maintenance such as installations, upgrades, and patching.
Resolve and fulfill requests compliant to established Service Level Agreements.
Regularly review system bulletins to ensure issues are identified, addressed, and communicated to appropriate parties timely.
Build strong client service relationships across various levels of the organization.
Ensure systems are secure through implementation of best practices and procedures, in accordance with FFIEC guidelines.
Integrate software and computer systems by analyzing and developing specifications that address business functions and workflow.
Maintain application system supports documentation on a regular basis.
Participate and contribute to scheduled Disaster Recovery exercises.
Take ownership of maintaining recurring System State updates; ensure that documentation kept are accurate and concise.
QUALIFICATIONS
Education: BS Computer Science/Engineering or equivalent work experience required.
Experience:
Minimum three years of experience in an applications support position.
Experience and knowledge of the financial/banking industry and regulatory requirements (FFIEC) preferred.
Experience with PC, Microsoft office suite, business applications, vendor applications, and vendor management preferred.
Experience in disaster recovery/application backup concepts and methods preferred.
Skills/Ability:
Ability to respond and reprioritize quickly to unexpected situations and initiate corrective action quickly.
Must be detail oriented and possess strong written and verbal communication skills.
Proven capability to effectively interface with dynamic development teams.
Strong ability to multitask and be proactive.
Ability to work independently with minimal instructions.
Customer-centric mindset
OTHER DETAILS
$33.65 - $39.90 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
Poster- Spanish
Poster- Chinese Traditional
Poster- Chinese Simplified
Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$33.7-39.9 hourly 3d ago
Device Support Specialist - Anaheim / Hunington Beach
Novocure Inc. 4.6
Remote support specialist job in Anaheim, CA
The Device SupportSpecialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
Candidates for this role must reside in Orange County, CA
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device SupportSpecialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
#LI-RJ1
$36k-48k yearly est. 3d ago
Technical Support Specialist Tier III
Amen Clinics, Inc., A Medical Corporation 4.1
Remote support specialist job in Costa Mesa, CA
Job Description
The Tier 3 IT SupportSpecialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts.
The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment.
Essential Duties & Responsibilities
Respond to incoming help desk calls and emails from users and provide real-time senior-level support.
Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications.
Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy.
Assist with network administration tasks, including switch, firewall, and wireless troubleshooting.
Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems.
Support and administer the organization's VoIP/telephony/telehealth systems.
Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints.
Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools.
Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365.
Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff.
Document issues, resolutions, and processes in the ticketing system with accuracy and completeness.
Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability.
Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts.
Qualifications & Requirements
Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered).
Certifications:
CompTIA Network+ or CCNA strongly preferred.
Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies.
Additional certifications (e.g., Azure, VMware, security-focused) are a plus.
Experience:
Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level.
Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications.
Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable.
Skills:
Excellent troubleshooting, documentation, and communication skills.
Ability to handle multiple priorities and escalate issues appropriately.
$45k-56k yearly est. 25d ago
IT Support Specialist Level 1
National Community Renaissance 4.7
Remote support specialist job in Rancho Cucamonga, CA
National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training.
National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions.
We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement.
RESPONSIBILITIES
* Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remotesupport for desktops, laptops, mobile devices, printers, etc.
* Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management.
* Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments.
* Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution.
* Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information.
* Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management.
* Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments.
* Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home.
* Ability to work flexible hours. Ability to travel is required.
* Must possess a valid drivers license, current automobile insurance and reliable form of transportation.
$41k-52k yearly est. 13d ago
ERP Application Specialist
Henry Schein 4.8
Remote support specialist job in Placentia, CA
This position is responsible for implementing new and improved business processes related to the functionality, capabilities and technology of the EPICOR ERP system and is responsible for defining processes, configuring, and maintaining the system. Utilizing best practices, ERP system knowledge and technical experience, the ERP Application Specialist ensures the system effectively and efficiently meets the business's needs. This TSM will utilize analytical tools and collaborate with team members from many departments to maximize the company's investment in the ERP system.
KEY RESPONSIBILITIES:
Implement new and/or unused functionality and modules to EPICOR that improve business efficiencies, cut costs, increases customer satisfaction, and/or creates competitive advantages. This includes, but is not limited to, implementing EPICOR Manifest, Case Management, Recurring Processes (billing, shipping), and Advanced Asset Management.
Work with internal and external vendors to coordinate and maintain data integration and workflows for business's ecommerce sites that will automate various data feeds, e.g. inventory updates, sales orders, invoicing, tracking information, etc.
Provide functional, analytical, and technical abilities for the support, configuration, and implementation of best practice workflows and functions within EPICOR, e.g. Inventory & Supply Chain
Support sales, inventory management and accounting activities through new SKU setup and maintenance, maintenance of customer pricing databases, development of reports and dashboards, and other related support activities.
Analyze business processes and provide solutions to increase user efficiency, business intelligence and data integrity. Facilitate, document, and train on business processes related to the use of the EPICOR through collaboration with many different users and departments.
Work and collaborate with HS IT team to identify and resolve technical issues related to EPICOR, network, cloud, and other applications and services.
Provide training regarding updates and changes to the system and workflows around best practices.
Other duties as assigned.
SPECIFIC KNOWLEDGE & SKILLS:
Experience in administration and support of EPICOR system preferred but not required
Understanding of ERP functionality including integration with all supporting sub-system
Willingness to learn and be trained on Epicor
Thorough understanding of operational business processes.
Experience with training business users in new processes and technologies
Experience with Web Content Management systems preferred
Understand intermediate Internet and client/server architectures
GENERAL SKILLS & COMPETENCIES:
Good understanding of industry practices
Proficient with tools, systems, and procedures
Basic planning/organizational skills and techniques
Good decision making, analysis and problem solving skills with ability to multi-task
Good verbal and written communication skills
Good presentation and public speaking skills
Good interpersonal skills
Basic conflict resolution skills
Developing professional credibility
MINIMUM WORK EXPERIENCE:
Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience.
PREFERRED EDUCATION:
Typically a Bachelor's Degree or global equivalent in related discipline.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
The posted range for this position is $79,992-$99,990 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.
This position is eligible for a bonus not reflected in the posted range.
Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: ***************************
Fraud Alert
Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is
*******************
. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
$80k-100k yearly Auto-Apply 49d ago
Sr. Product Development Support Specialist
Pacific Life 4.5
Remote support specialist job in Newport Beach, CA
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented Senior Specialist, Product Development to join our Workforce Benefits Product Solutions team in Newport Beach, CA or Omaha, NE. Our new Workforce Benefits Division seeks to disrupt the group benefits industry with a digital first strategy.
This role follows a hybrid schedule of four days in the office (on-site).
The Senior Specialist, Product Development is a strategic leader responsible for serving as a primary resource for statutory paid family and medical leave and disability products, driving product development and spearheading new product launches across our expanding portfolio. You will report to the Lead Product Manager for Life, Disability & Absence and play a pivotal role in shaping product strategy, optimizing lifecycle management and providing influence and direction by guiding cross-functional teams and ensuring products remain competitive, compliant and closely aligned with evolving customer needs.
How you'll help us move forward:
Product Strategy: Develop and execute product strategies and roadmaps that align with organizational goals and evolving market dynamics. Demonstrate deep expertise and proactively expand knowledge in statutory paid family and medical leave (PFML) and disability, consistently tracking industry trends and assessing their implications. Collaborate closely with senior leadership to integrate these insights into both current operations and future strategic initiatives.
Product Development: Manage the full product lifecycle, from ideation to launch and ongoing management and optimization. Collaborate with actuarial, underwriting, legal, compliance, distribution, claims, operations and technology teams to deliver solutions and influence all aspects of product delivery. Provide technical input for product filings, marketing materials and other materials.
Performance & Benchmarking: Analyze product performance, conduct competitive benchmarking and incorporate internal and external customer feedback to drive improvements and business results.
Stakeholder Collaboration: Support internal teams with product knowledge and updates. Foster effective communication and partnership across internal and external stakeholders.
Process Improvement & Regulatory Compliance: Implement process enhancements to improve efficiency and quality. Monitor regulatory changes to ensure ongoing compliance.
The experience you bring:
5-7+ years' experience in group insurance products; strong STD, LTD, statutory disability and PFML experience.
Experience with regulatory compliance, product filings and benefit technology ecosystems preferred.
Proven leadership of cross-functional teams and influence at all management levels.
Strong project management skills; adept at balancing multiple priorities in a fast-paced environment.
Excellent communication, presentation and relationship management abilities.
Strategic thinker with a record of delivering results and driving innovation.
Experience and knowledge of leave management and/or group Life/AD&D insurance a plus.
You can be who you are.
People come first here. We're committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
#LI-AS1
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$121,770.00 - $148,830.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
$121.8k-148.8k yearly Auto-Apply 6d ago
Desktop Support Analyst
360 It Professionals 3.6
Remote support specialist job in Long Beach, CA
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Job Term: Temp to hire Desired beginning and end dates of assignment: 9/12/2016 - 2/10/2017Location: Chancellor's Office (Address: 401 Golden Shore, Long Beach, CA 90802, United States) Position Title: Desktop Suppot Analyst
Description of duties: Excellent customer services, communication skills, Windows 10 support, Mac support. Android and iOS support, printer support, rollout and deployment (Altiris), Service Now or similar ticketing system.Required skills and experience: Windows 7+ OS, Mac OS 10.10+, iOS 6+
Interview Type: Phone InterviewComments (optional): M-F 8am - 5pm, hour lunch, phone interview immediately
Additional Information
Regards,
Vikas Kumar
Vikas.kumar(@)360itpro.com
$47k-64k yearly est. 60d+ ago
DESKSIDE SUPPORT
Artech Information System 4.8
Remote support specialist job in Orange, CA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title:
DESKSIDE
Support Representative Distributed Client Services
Location
:
New York,NY
Duration: 12 months with possible extension.
Job Description:
·
Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
·
provide remote O365 on workstations and mobile devices which would include in Tune MDM application
Remote take-over skills a plus.
·
Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts.
Perform software support for low complexity problems / issues on Buyer or Customer personal computers.
Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
·
Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1.
Famil
iarity with Microsoft Office Suite and other common software applications.
Additional Information
For more information, Please contact
Shubham
97295-4595
$47k-63k yearly est. 3d ago
IT Technician III
Niagara Water 4.5
Remote support specialist job in Diamond Bar, CA
At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.
Consider applying here, if you want to:
Work in an entrepreneurial and dynamic environment with a chance to make an impact.
Develop lasting relationships with great people.
Have the opportunity to build a satisfying career.
We offer competitive compensation and benefits packages for our Team Members.
IT Technician IIIThe IT Technician III - Field/ HQ executes the tactical IT activities necessary to support and maintain the business. This includes planning and execution of tasks to support project execution as needed for plant support activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician III is the face of IT to the business, and as such has a high level of focus on the end user experience.
Essential Functions
Maintain IT Support Department's Tactical goals
Assists team with execute projects based on priorities, goals, and objectives
Support IT Support Supervisor in executing day to day responsibilities.
Follow IT Support Technician work schedule to ensure adequate coverage for 24x5 support (On-call weekends)
Maintain the highest level of customer service for our end users (technical & soft skills).
Lead departmental projects, contributing where needed for successful completion.
Escalate issues to appropriate IT Teams as needed
Provide notification to IT Support Management team when issues are ongoing and impacting end users to keep them informed
Travel to remote plants as needed at the direction of IT Support Management team.
Document all incoming issues and escalate to the appropriate Support teams
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Qualifications
Minimum Qualifications:
4 Years - Experience in Field or similar manufacturing environment
4 Years - Experience in Position
2 Years - Niagara IT Systems Experience or equivalent
*experience may include a combination of work experience and education
List if any travel is required using percentage of time:
25% - on average travels 1 week out of the month
Preferred Qualifications:
6 Years- Experience in Field or similar manufacturing environment
6 Years - Experience working in Position
4 Years - Niagara IT Systems Experience
*experience may include a combination of work experience and education
Competencies
This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:
Lead Like an Owner
Makes safety the number one priority
Keeps alert for safety issues and escalates immediately
Effectively prioritizes tasks based on department goals
Shows respect to others and confronts interpersonal issues directly
Prioritizes resolution of customer issues effectively
Responds promptly and honors commitments to internal and external customers
InnovACT
Makes recommendations to continuously improve policies, methods, procedures, and/or products
Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
Increases performance through greater efficiency
Find a Way
Seeks to develop technical knowledge through learning from other experts
Understands interdepartmental impact of individual decisions and actions
Seeks solutions rather than placing blame
Empowered to be Great
Consistently looks for ways to improve one's self through growth and development opportunities
Communicates clearly and promptly up, down, and across
Communicates effectively to manage expectations
Additionally, IT Technician III is expected to demonstrate:
Outstanding Customer/Client Focus.
Strong technical skillset with ability to diagnose complex, multi-faceted system issues.
Strong knowledge of and experience with Microsoft Office software.
Good written and verbal communication skills.
Strong hands on technology background on both hardware and software platforms.
Ability to adapt to change including advances in technology
Provide technical guidance to Level I/II technicians
Teamwork Orientated.
Education
Minimum Required:
High School Diploma
Preferred:
Bachelor's Degree in Computer Science, related field, or equivalent work experience
Certification/License:
Required: A+ CompTIA or equivalent
Preferred: MTA/MSCE, Network +
Foreign Language
Required: None Required
Preferred: Elementary Proficiency, Spanish
Typical Compensation Range
Pay Rate Type: Hourly$33.24 - $48.20 / Hourly
Benefits
Our Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
Tuition reimbursement, college savings plan and scholarship opportunities
And more!
***********************************************
* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
$33.2-48.2 hourly Auto-Apply 2d ago
IT Technician
Voyage One
Remote support specialist job in Cerritos, CA
Company Background Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity.
Job Description
Job Summary
We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products.
Responsibilities
Installing and updating computer hardware/software products.
Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.)
Assisting in the running of cables.
Placement and installation of digital and network devices.
Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems.
Assessment of technical questions along with their proper escalation.
Creation/termination of user accounts.
Setting up computer/network security measures as well as configuring network access for individual users.
Offering technical support on-site, via phone, email and remotely via extended computer access as required.
Qualifications
Requirements
Associate or BS in Computer Science, Information Technology or related field.
2+ years of technical experience as a desktop analyst/technician.
CompTIA A+ certification a PLUS.
Ability to prioritize tasks and work independently.
Problem solving attitude.
Strong oral and written communication skills.
Additional Information
Full-time
Compensation: Above Market + Benefits
Location: Cerritos, CA
$50k-96k yearly est. 3d ago
Specialist, Field Clinical (San Franciso/Bay Area)
Terumo Neuro
Remote support specialist job in Aliso Viejo, CA
Deliver technical, clinical, and educational support for all MicroVention products. Conduct training sessions and provide case support to physicians and hospital staff. Additionally, collaborate with the North American Sales and Marketing teams, support clinical training programs, and demonstrate an exceptional understanding of neurovascular procedures to enhance overall product effectiveness and patient outcomes. Job duties:
+ Provide clinical case support to physicians and hospital support staff for neurovascular procedures using MicroVention products, ensuring adherence to instructions for use and best practices for optimal safety and effectiveness.
+ Facilitate educational and technical trainings for physicians and hospital support staff focusing on best practices for the initial use of new technologies and ensuring the safe and effective application of all MicroVention products.
+ Collaborate with the North American Sales and Marketing teams to provide optimal technical and clinical support for product evaluations, new physician users, clinical in-services, and educational programs for all MicroVention products.
+ Develop a comprehensive understanding of the appropriate application of all MicroVention products in neurovascular procedures.
+ Support evaluations of new products through education and clinical case support.
+ Support analysis and reporting on clinical performance issues and support post market surveillance as needed.
+ Mentor new Field Clinical Team (FTC) members by providing case observation shadowing, pre-case planning, anatomy review and post-case review.
+ Present on FTC calls to share product and procedural information, with the goal of educating and enhancing understanding across the North American Field team.
+ Support research and analytics on competitive products and their potential impact on MicroVention business; provide feedback from relevant experiences in the field to appropriate Marketing team members.
+ Support regional physician training programs (e.g., EDGE, Next Roadshow).
+ Complete assigned administrative tasks promptly and thoroughly, including, but not limited to, trunk stock scans, expense reports, and other duties as directed by the clinical leadership team.
+ Ensure the organization and maintenance of relevant files containing anonymized, HIPAA-compliant case images and documents.
+ Communicate frequently and effectively with local and regional Territory Sales Managers to best support business outcomes through strategic collaboration.
+ Comply with applicable Laws and Regulations, adhere to Quality Management System processes and requirements as well as demonstrate Ethics and Integrity in all matters and at all levels throughout the organization.
+ Perform other duties and responsibilities as assigned.
Salary: $90,000 - $115,000 Financial compensation packages may be higher/lower than what is listed, & will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand.
**Auto req ID:**
13082BR
**Location MV:**
Aliso Viejo, California, USA
**Department Name:**
420-North America Sales
**Qualifications:**
1. Technical, associate, or bachelor's degree, or equivalent combination of education and experience.
2. Registered Radiologic Technologist (R.T.) CV, VI, CI, Registered Nurse (R.N.) or Endovascular, Cardiac background with a minimum of five (5) years of experience in the Angio-Suite (or equivalent) interventional procedures, with experience in neuro endovascular therapies as a technologist or nurse preferred.
3. Minimum of three (3) years of experience in a Neuro endovascular interventional role in a hospital setting OR minimum one (1) year of prior medical device industry experience with Neuro/Peripheral/Cardiac interventional company OR minimum one (1) year of experience with MicroVention at the Associate Clinical Specialist level.
4. Knowledge of complete vascular anatomy (cardiovascular system) and physiology with an extensive focus on knowledge of neuro anatomy and physiology.
5. Capability and flexibility to travel to hospitals and participate in clinical case coverage.
6. Understanding of project management, clinical study project, trials, and personnel management.
7. Strong written and verbal communication skills; capable of effectively interfacing/communicating with sales staff, cross-functional MicroVention teams, and worldwide distributor organizations.
8. Moderate computer and iPad skills with working knowledge of MS Excel, Word, PowerPoint, Teams, Outlook, and maintaining customer databases.
9. Extremely reliable and dependable.
10. Neurovascular/peripheral catheterization knowledge, techniques, and skills.
11. Ability to recognize normal and abnormal disease processes as they relate to clinical cases and the use of MicroVention products.
12. Ability to effectively articulate MicroVention product use, concepts, outcomes, and clinical advantages.
13. Ability to effectively interface with physicians, staff, hospital administration, and Sales and Marketing peers.
**Desired Qualifications**
1. Endovascular industry experience preferred.
2. Ability to handle multiple tasks effectively and consistently meet deadlines.
3. Attention to detail.
4. Ability to work both as a team member and autonomously.
EEO
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.
Fair Chance Ordinance
If you are applying to perform work for Terumo Neuro in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Terumo Neuro reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Terumo Neuro will consider for employment qualified job applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance.
**External-Facing Title:**
Specialist, Field Clinical (San Francisco/Bay Area)
**Posting Country:**
US - United States
**Salary Range:**
$90,000 - $115,000
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
$90k-115k yearly 60d+ ago
Technical Support Engineer - Early Careers
TP-Link Systems Inc. 3.9
Remote support specialist job in Irvine, CA
Job Description
Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
Overview:
We are seeking independent, energetic technology-driven professional to become a part of our North American-Based Business Network SupportSpecialist. This position will focus on our SMB/Enterprise product lines and our North American customer base. You will serve as the first point of contact for any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner through live phone, chat, and email support. Additionally, you will document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements.
Responsibilities:
Provide customer support by phone, chat, and email.
Troubleshoot and resolve networking related problems in a timely manner.
Uncover customer's needs, creating solutions, and resolving problems.
Make a positive impression with customers through best-in-class customer service.
Immediate escalation of critical problems.
Document support tickets escalate complex issues to higher-level support teams.
Walk customers through hardware installation or software configuration process.
Requirements
Bachelor's degree in Business Information Management, Communication, Computer Science, or a related field.
Experience in business customer technical support experience via chat, phone or email.
Experience working in customer service or call/support center environments.
Able to provide customer solutions based on requirements and TP-Link business products.
Exceptional verbal and written communication skills. Ability to explain technical concepts to non-technical users clearly and effectively.
Able to provide customer solutions based on requirements and TP-Link business products.
Additional Skills (Preferred):
Experience supporting SMB/Enterprise products is a plus.
Knowledge of Wired and Wireless Networking (TCP/IP, DHCP, DNS, IGMP, 802.1X) and common networking features (VPN, 802.1Q VLAN, VoIP, Multicast, Centralized Network Management).
Experience configuring at least one type of commercial networking product, such as firewalls, VPN routers, switches, or wireless access points.
Benefits
Compensation- $80,000-$100,000
Free snacks and drinks, and provided lunch on Fridays
Fully paid medical, dental, and vision insurance (partial coverage for dependents)
Contributions to 401k funds
Bi-annual reviews, and annual pay increases
Health and wellness benefits, including free gym membership
Quarterly team-building events
At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.
Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.
$80k-100k yearly 12d ago
Field Specialist Investigator
Frasco 4.1
Remote support specialist job in Pasadena, CA
Part-time Description
Job Title: Field Specialist Investigator
Job Type: Part-Time, Billable Hours, Non-exempt
Compensation: $20 - $22/hour, paid weekly
Reports To: Regional Manager
Bi-lingual in Spanish and English needed
The Interviews Team is looking for an entry-level Field Investigator to join our team. This is an entry-level position and ideal for someone looking for part-time flexible hours while growing your career within the investigative services industry! Our Field Specialists investigate all types of insurance claims including workers' compensation, suspected fraud, and liability while delivering high-quality results for our clients. In this role you will handle document signings and retrievals by visiting places of residence, conduct wellness checks, collect photo and video evidence from accident locations, prepare and dictate investigative reports, and submit daily updates on the work performed for each case.
Compensation:
Hourly Rate: $20 - $22 per hour (Weekly Pay) Commensurate with experience and performance
Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction
Mileage Reimbursement: $0.55 per mile for all portal-to-portal and mobile surveillance mileage
Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)
Paid Training: Paid at regular hourly rate
Essential job functions include, but are not limited to:
Conducting insurance claims investigations by performing scene investigations and canvases (collect photo/video evidence from the location of the accident)
Review all case materials prior to conducting investigative activity
Document signings and retrieval via home visits
Daily submission of updates regarding work performed on each case
Preparing and dictating investigation reports
About Us: Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.
Requirements
Requirements
Scene Investigator candidates must have:
Strong attention to detail with commitment to accuracy and quality
Ability to effectively communicate with others
Ability to work independently
Ability to work from a home-based office and work flexible hours
Valid driver's license and vehicle with good driving record
Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
Smartphone, printer, scanner, desktop/laptop computer with a good internet connection
Ability to model behaviors that reflect Frasco's core values
Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordingly
Preferred Qualifications/Experience:
Associate or Bachelor's Degree in Criminal Justice or related field
Bi-lingual in Spanish and English
Customer service experience
Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years!
Ready to make a difference? Apply now!All replies are confidential Equal Opportunity Employer
PM18
$20-22 hourly 14d ago
EMHS MENTAL HEALTH SUPPORT SPECIALIST TSWIII
Apis Services, Inc. 4.0
Remote support specialist job in Apple Valley, CA
Now Hiring: EMHS Mental Health Services SupportSpecialist/TSW-III We are currently looking for a qualified, full-time, Enhanced Mental Health Services SupportSpecialist/TSW-III to join our residential team. The Enhanced Mental Health Services (EMHS) SupportSpecialist/Team Support Worker-III will be responsible for providing a large variety of services ranging from behavior management, crisis intervention, self-help skill building, and other services as needed. Other duties include but are not limited to:
Assist in the delivery of intensive, individualized, strength-based, and needs-driven intervention activities that support the engagement and participation of the youth and his/her significant support persons, and help the child or youth develop skills and achieve the goals and objectives of their plan.
Assist with interventions which are skill-based and for the remediation of behaviors and reduction of symptoms.
Some examples include implementation of a positive behavioral plan, modeling interventions for the youth's family/care givers.
Assists licensed/waivered professional staff in assessments and treatment planning; may plan and implement specific aspects under supervision.
Provide 1:1 behavior intervention for clients based on client's treatment plan.
Regularly communicate/consult with Youths' therapist, Clients' treatment team, regarding client's behavior, progress, and treatment goals.
Participate in child/family team meetings. Maintain children in supervision at all times, focusing on behavior, safety, and general well-being.
Promote growth and development in the children and assist them in reaching goals in accordance with their treatment plan.
Initiate incident reports concerning behavioral problems, injuries, or accidents; provide complete and accurate documentation including dorm logs and other reports as assigned.
Drive a vehicle when necessary.
Additionally, when scheduled to serve as TSW-III (as part of supervision ratio), TSW-III shall provide/assist with EMHS Support Services only in the absence of scheduled EMHSS staff, and only to youth who are in need of immediate 1:1 behavior intervention, based on youth's treatment plan and ability, and only as long as the dorm remains in ratio. This determination will be made by the TSW-III in cooperation with the Dorm Supervisor on duty.
Skills/Requirements:
A Bachelor's degree in the Social/Behavioral Sciences required. One to two years of experience preferred.
Demonstrated ability and leadership through a minimum of two years related experience in the field of child or family welfare services.
Must be proficient in the use of computers, including Email, Microsoft Word, and Excel.
Should have a special interest in working with youth and must fulfill the general requirements as established in the California Administrative Code, Title 22.
Writing and verbal skills and the ability to compose quality reports and other necessary correspondence are essential.
Must communicate clearly and concisely, both orally and in writing in English.
Must be 21 years of age or older and able to pass a physical examination; drug clearance; criminal background check and Child Abuse Index check.
Must possess a valid California driver's license with clean DMV history and the ability to safely operate a motor vehicle and be insurable by Trinity's insurance carrier.
Pay rate: $19.50 per hour. Quarterly and annual performance bonus available.
Why work for Trinity Youth Services?
In addition to providing employees with the opportunity to make a positive, significant, lasting difference in the lives of children and families in a supportive setting, Trinity also offers the following:
Health Insurance
Dental Insurance
Vision Insurance
Employer-Paid Life Insurance
Education Reimbursement for Masters Degrees
Paid PTO, Holidays, Jury Duty, and Bereavement
Retirement Plans
Career Advancement Opportunities
About Trinity Youth Services
Since 1966, Trinity has been a premier provider of children's programs and services in California, specializing in Short-Term residential Therapeutic Programs (STRTP), mental health services, foster care, Intensive Services Foster Care (ISFC) and adoption. Since its inception, Trinity has helped more than 65,000 children and youth.
Trinity seeks team members with a genuine commitment to the empowerment of at-risk children and their families, and a willingness to work in a demanding, fast-paced environment, which requires dedication and a desire to have a positive impact on the lives of children who have experienced trauma. We believe that training and career development are keys to employee retention and satisfaction, and we prefer to promote from within.
Our Values
We value safety, well-being, and permanency for children and youth.
We value embracing research, best practices and proven approaches that help children and youth.
We value staff and are committed to providing them with the knowledge, skills, and tools to be successful.
We value the ability to adapt and change as the needs of our stakeholders adapt and change.
We value open, honest and transparent governance and management practices.
For more information about Trinity Youth Services, please visit our website at ******************
Covid-19 Vaccine Requirement
As of October 15, 2021, Trinity Youth Services has required the COVID-19 vaccine for all employees, excluding those with an approved medical or religious exemption, as a condition of employment to help ensure the safety of all employees and youth and families served.
About Company
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
$19.5 hourly 2d ago
Illustrations Applications Specialist
Pacific Life 4.5
Remote support specialist job in Newport Beach, CA
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. Pacific Life is on the lookout for two driven and innovative Illustrations Application Specialists to join our forward-thinking Illustrations Team in Newport Beach, CA. Our Illustrations platform is more than just a system - it's a key strategic differentiator that fuels enhanced customer experience and powers business growth across the organization.
The CMD Illustrations team within Pacific Life Technology develops and maintains the desktop and web applications that financial professionals use to create life insurance illustrations. These illustrations help clients understand how Pacific Life products can meet their financial goals. The Illustrations Application Specialist is a key member of a team responsible for translating business requirements into reliable, maintainable application code. In this role, you'll work closely with analysts to understand functional needs and deliver high-quality software solutions that align with system architecture and coding standards. You'll be expected to write efficient, maintainable code using established development practices. Career progression in this role will typically involve increasing levels of responsibility in areas such as peer code review. As experience with Life Insurance and Annuities products grows, the Illustrations Application Specialist will be required to collaborate with business partners and stakeholders to ideate and design features and functionality.
How you'll help move us forward:
Implement Complex Life Insurance and Annuity Products
End-to-End Development
Analyze Business Requirements & Technical Design
Contribute to Process Improvements: Identify opportunities for technical/process improvements and efficiencies to reduce the complexity and increase speed in the application.
Conduct Code Reviews: Participate in peer code reviews to ensure quality, maintainability, and adherence to coding standards. Provide thoughtful, constructive feedback to support team growth.
Support Timely Delivery and Execution Excellence: Identify and escalate risks or issues promptly and clearly to ensure they are addressed in a timely manner. Collaborate with our business partners on the timelines, risks, and issues.
Build new and modify existing life insurance and annuity products in our Illustrations platform, ensuring accuracy and alignment with product specifications and business requirements.
Use .NET and proprietary tools to build maintainable, efficient, and well-documented code, delivering complete business solutions from design through deployment.
Adhere-to and promote quality development processes, including performing unit testing, version control, and continuous integration.
Evaluate and review complex product specifications-including actuarial formulas and business requirements for the User Interface and Illustration Output- to identify technical challenges, establish the development scope, and estimate the level of effort required for implementation.
Collaborate with actuaries and other business units to validate complex scenarios and case designs specific to Illustrations.
The Experience You Bring:
Bachelor's degree in Mathematics, Actuarial Science, or a related quantitative discipline, with a strong proficiency in programming.
2+ years of work experience in application development preferred.
Proficiency in Excel, VB.NET, Html, and SQL preferred
Intense visual/listening concentration required to trouble shoot problems and determine best solution; and to make informed decisions and recommendations
Self-motivated and capable of working independently with minimal supervision, while also excelling in a collaborative team environment.
Willingness and initiative to learn both the technical and business aspects necessary to take ownership of and execute on key responsibilities.
What makes you stand out:
Previous knowledge with the life insurance and annuity industry strongly preferred.
1-5 years of experience working with life insurance and/or annuity products and riders a plus.
Effective communication skills, including the ability to explain technical concepts to non-technical stakeholders.
Familiarity with Agile development methodologies and experience working within sprint cadences preferred.
Proven ability to build relationships and collaborate effectively across departments.
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
#LI-TM1
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$100,530.00 - $122,870.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
How much does a remote support specialist earn in Riverside, CA?
The average remote support specialist in Riverside, CA earns between $37,000 and $90,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Riverside, CA