Remote support specialist jobs in Robinson, TX - 41 jobs

Job DescriptionOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing service Freshservice and may be required to assist in chat queues at times. Responsibilities: Responding to incoming calls and emails from distributors in a timely and professional manner Troubleshooting technical issues and providing technical support to distributors Escalating complex issues to senior team members when necessary Utilizing Freshservice to track, document, and resolve issues Maintaining accurate records of customer interactions and transactions Identifying and escalating trends and patterns in customer issues to improve processes Providing exceptional customer service and ensuring customer satisfaction Participating in team meetings and trainings to enhance technical knowledge and skills Requirements: Bachelor's degree in a related field or an Associate's degree with relevant work experience Exceptional customer service and communication skills Ability to troubleshoot technical issues and provide technical support Familiarity with ticketing systems and chat queues Ability to learn and adapt to new technologies and software quickly Certifications such as A+, Network+, and Security+ are helpful but not required Ability to complete 6 weeks of training Ability to work independently and as part of a team Ability to multitask and prioritize in a fast-paced environment

Job Description - Software Support Specialist Reports To: Director of Customer Support Position Type: Full-Time We are seeking individuals that are a good fit for our company values. In addition, we are hiring candidates that are: Positive and encouraging - believing the best in themselves and others Desiring to learn and grow - curious and seeking to "get a little better every day" Responsible to show up to work consistently Persistent/steady in the way they approach their work Persistent in fulfilling company/manager expectations Able to work collaboratively and independently Possessing the intellectual ability and soft skills required to guide clients in the features of the AxisCare software. Position Summary The primary objective of the AxisCare Software Support Specialist is to guide and empower our clients to effectively utilize our robust home care software and its many integrations. Becoming a subject matter expert of the user interface side of the AxisCare software is paramount as this position requires prompt, professional, and accurate software support. This position is not a development position (writing code), traditional IT support (maintenance/repair), or a remote call center where agents have a very scripted troubleshooting process. This position requires our agents to have a high level of cognitive, learning, troubleshooting, and social skills. The Software Support Specialist is responsible for handling client inquiries via phone and occasional video calls, emails, and chats while striving to deepen their understanding of the issues at hand while helping our clients grow in their understanding of the software. Software Support Specialist Job Duties Answer the next call or email - Receive and analyze client requests and provide a thorough explanation and/or solution to the request via troubleshooting. Manage your work - Follow up with clients and keep notes through ZenDesk Report problems - Communicate user issues, program bugs and feature requests with appropriate managers Seek out opportunities to learn and grow - View and utilize the multiple internal learning resources Help others learn and grow - Create help articles and possibly training videos when assigned for new features and updates Do what you say you will do - Arrive to work early/on time to work, follow through on promised call-backs and client meetings. Minimum Qualifications (Knowledge, Skills and Abilities) Professional demeanor and excellent phone etiquette Strong problem identification and resolution skills Excellent listening skills Ability to work individually and as part of a team High level of integrity and work ethic Proficient navigating computer software programs Proficient in written and verbal communication, with ability to type quickly (40+ WPM preferred) Ability to receive honest and candid feedback about work performance Preferred Qualifications (Knowledge, Skills and Abilities) Bachelor's or equivalent experience (Preferred) Help desk experience: (1 year) Windows OS experience (1 year) Candidates will be asked to complete a brief behavioral and cognitive assessment to help determine job and team fit. Software Support Specialist Working Conditions Schedule: Monday - Friday, 8am-5pm On-call as necessary - work that exceeds 40 hours per week is time and a half Manual dexterity required to use desktop computer and peripherals Compensation and Benefits: Competitive salary and comprehensive benefits package. Monthly performance incentives based on percentage of individual work completed. Annual performance incentives determined by contribution to reaching team goals. Opportunities for professional growth and career development. Health, dental, and vision insurance. 401(k) plan with company matching. Company will provide laptop and other needed computer equipment. About AxisCare According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.

If you have an interest in serving the community while utilizing your technology experience, apply today. McLennan County Information Technology supports close to 1100 employees across our downtown campus and several remote sites. We strive to continually improve the standards and quality of service provided by our team. We are dedicated to protecting the integrity of the data and systems entrusted to our care by providing a secure network environment. We invest in providing cyber security awareness training to county employees, including incident response training for IT staff. We have reduced the physical footprint of our data center by implementing a high-availability virtual infrastructure and migrating the bulk of our physical servers. It is our desire to continue our movement towards the latest technology solutions. We are committed to assisting Elected Officials and Department Heads in planning, coordinating, and implementing their technology projects. We work closely with our government bodies and vendors for reporting, data interfaces, business solutions and communications. The desktop support specialist is responsible for the day to day support of a broad range of IT services for the County's PCs, monitors, laptops and other network connected or related hardware for onsite and remote locations throughout the county. This position provides customer-focused desktop support to a user base of technical and non-technical County employees with occasional support on an as needed basis to higher level support tasks or partnering with Tier II and Tier III positions. Relies on experience and judgment as well as pre-established procedure and instructions to identify, research and resolve technical problems presented through the ticket system. Documents, tracks and monitors the problem to ensure a timely resolution. * Testing and maintaining Microsoft OS updates across desktop devices * High support call volume for a wide variety of software and common desktop hardware and multifunction copiers * Equipment moves for various offices as needed, breakdown, setup * Migrating executive level end users to IMAP with LDAP address books * Tracking live inventory ESSENTIAL JOB FUNCTIONS: * Addresses and manages Tier I level questions, service requests, incidents and monitors their status through resolution * Installing, configuring, testing, maintaining, monitoring, and troubleshooting end user networked peripheral devices, workstation hardware, and networking hardware products * Set up, configure, and operate audio/visual, recording and sound equipment at various locations and instruct other operators in the proper use of the equipment * Install, update and troubleshoot various county software on Windows OS * Responsible for accurately preparing and maintaining all records associated with the work performed, including work orders, support tickets, and e-mail communications * Configure PC clients for e-mail * Ability to quickly research solutions to new and unfamiliar technical problems and provide documentation for the team's knowledge base * Act as a project coordinator for the installation of data communication equipment and software. * Routes advanced support requests to the appropriate support tier (systems, networking, managerial) * Train end users on new equipment and software * Completes fixed asset transfers, deployment forms, and prepares such when installing or uninstalling devices and hardware or decommissioned items * Prepares items for auction * Assists in ADA document procedures for placement on the County website * Creates user documentation for IT supported software * Update the internal knowledgebase with issue resolution details * Reports to the Desktop Manager * Regular attendance and timeliness are required LIMITATIONS AND DISCLAIMER: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. EDUCATION: Required: * An associate's degree in Network Administration, Computer Science, Computer Engineering, Information Systems or equivalent formal technical or vocational work experience. SKILLS ~ EXPERIENCE: Required: * 1 year work experience in PC support, computer networking, setting up and configuring PC systems * Proof of current CJIS certification or ability to obtain within 60 days of employment * Current and valid class C driver's license * Thorough knowledge of practices, procedures and techniques of computer and peripheral equipment operation; skill in operating computers and all peripheral equipment; able to demonstrate firsthand knowledge of computer operating systems * Must be proficient in Windows OS and support users operating Windows * Ability to use and support users of Adobe Acrobat, Adobe Reader, MS Office * Ability to learn and support users in various software applications * Ability to install Windows Updates on a prescheduled basis * Must possess strong communication and interpersonal skills in dealing with users and ability to develop and maintain professional working relationships with county officials, department heads, subordinates, and co-workers * Excellent organizational and time management skills, especially the ability to manage multiple concurrent tasks. Preferred: * 3 years' work experience in PC support, computer networking, setting up and configuring PC systems * CompTIA A+ Certification DISCLAIMER: McLennan County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually. This position requires TLETS access, other disqualifiers apply. Visit ******************************************************************** for additional information. All Employees oMust be committed to achieving excellence in assigned duties, always in service of the county and community oMust have ability to earn and keep the trust of fellow employees and the community at large oMust be dependable as an encouraging force for team morale and in overall attendance oMust be approachable and ready to help fellow employees and the general public ENVIRONMENTAL FACTORS: Individual works mostly indoors in a well-lighted air-conditioned office. PHYSICAL DEMAND REQUIREMENTS: While performing the duties of this job, the employee is frequently required to sit; talk or hear; use hands to handle, feel objects, tools, or controls; and reach with hands and arms. The employee is regularly required to walk. HOURS / SPECIAL CONDITIONS: This position may be required to work a flexible schedule based on the needs of the facility.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Harker Heights U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - TX - Harker Heights Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

Department Facility Operations Employment Type Full Time Location Waco, Texas Workplace type Onsite Compensation $18.00 / hour Key Responsibilities Skills Knowledge and Expertise Equal Opportunity Employer About Emerald Transformer Emerald Transformer is the premier national single-source solution for oil-filled electrical equipment with services including repair, re-manufacturing, field technical services, recycling and disposal. In addition, we provide oil processing, laboratory services and parts distribution. Emerald Transformer is headquartered in McKinney, Texas and has 8 operating facilities across the United States.

The Technical Support Representative provides technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner in a 24/7 in-bound call center environment. General Responsibilities: Provides high-level of service and support to end-users over the phone and online: Interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Gathers customer's information and determines issues by evaluating and analyzing the symptoms. Diagnoses and resolves technical issues involving internet connectivity, software issues or hardware issues. Offers solutions where appropriate with the objective of retaining customers' and clients. Identifies and escalates priority issues per client specifications. Processes and records call transactions. Additional Duties: Performs research for technical troubleshooting. Performs customer follow-up as per department/company practice. Follows department policies & procedures. Project work, as assigned. Qualifications: 3+ years of recent, over-the-phone technical support experience - must have experience interacting with non-technical customers; solid communication skills; able to work in a fast-paced, high-stress environment; possess intermediate skills in MS Office; strong time management and multi-tasking skills; be able to work on-call. CORD Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran status, and disability, or any other legally protected basis, in accordance with applicable federal, state, and local law.

Shift: FT Evenings: 3/12's 11a-11p (Workdays TBA) The Emergency Department (ED) Technician, under the supervision of Nursing Staff, assists in the provision of emergency care. Performs duties and direct technical care requiring knowledge of basic patient care principles and medical technology. ESSENTIAL FUNCTIONS OF THE ROLE Assists in patient care duties. Collects objective data such as vital signs, weight, pulse oximetry reading, pain scale reading, pain scale rating, visual acuity, nutritional intake and output and documents on appropriate forms. Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider and Nursing orders responsibly and documents interventions according to Hospital protocol. Provides direct technical care. Assists with mobility, toileting, feeding and other personal care needs. Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory analysis. Assists or transports patients to and from the department. Assists in patient education. Comforts patients and family members and responds to their concerns. Performs clinical coordination activities. Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care. KEY SUCCESS FACTORS Knowledge and understanding of nursing and patient care standards and procedures. Interpersonal skills required to interact effectively with patients and staff. Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times. Must be able to read, write and follow instructions and flow chart protocols. Must be able to communicate thoughts clearly; both verbally and in writing. General computer skills, including but not limited to: using required software applications, data entry, information security, electronic medical documentation, hand held scanning and email. Corpsman Certificate preferred. Emergency Medical Technician (EMT) preferred. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - H.S. Diploma/GED Equivalent * EXPERIENCE - 1 Year of Experience * CERTIFICATION/LICENSE/REGISTRATION - Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Telephone Applications Support V (VOIP Systems Operation/Maintenance) Kai Honua LLC has an immediate opening immediate opening for a Telephone Applications Support V position. The candidate assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. The service desk representative provides assistance to users and organizations using computer software or equipment. Properly diagnose problems and guide users through problem resolution. Set up, image or repair computer equipment and related devices. Train users to utilize new computer hardware or software, including printing, installation, word processing, and email. Respond to phone, web, fax and email requests for assistance using remote tools and automated trouble ticketing system. Make site visits to provide touch labor. Provides account management. Essential Duties and Responsibilities: (Not listed in order of importance; other duties may be assigned) and must be able to perform the following with minimal guidance: Provides Tier V support to users by researching, diagnosing, and resolving technical problems involving both business and IT related technical issues with end-user computer technology. Installs approved software within regular business hours. Prepare software using provided software package utility for deployment. Electronically "push" software, software updates, security updates, vendor patches (service packs, service releases), etc. to end user devices. Update 100% of affected available devices in accordance with the timelines established within the request. Assist users in identifying service requirements and developing appropriate technical specifications that are consistent with user needs. Provide advice on automating functions, integrating requirements with existing capabilities, communication requirements, control and administration of systems, types of information management systems, operating systems, equipment, and infrastructure compatibility. Provide users with recommendations on approved equipment and software. Issue, maintain, and delete end-user accounts Provide configuration of end user and network devices to include computers, printers, laptops, scanners, PDAs, and other hardware. Install new computers per the NEC Life Cycle Replacement Policy Provide Local Touch Labor Services to include installation, troubleshooting, repairing, and software updates, security updates, vendor patches (service packs, service releases), etc., when electronic application means do not exist. Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education / Experience / Certifications: High school/GED 4+ years of experience performing PC maintenance functions preferred Must possess and maintain an IT I level certification IAW AR 25-2 and an IAT II certification IAW DoD 8570.01-M MS Desktop Support Technician or equivalent certification preferred Experience and training with Automated Call Distribution (ACD) software, T-Metrics, Unique CAIRS, and Consortium Bridge software Have experience with the NIPRNET connection process and accreditation Understanding, training, and experience with MS SQL database software Experience and training with CISCO Voice over Internet Protocol (VoIP); and network telephony architecture Cisco Unified Communication Manager for VOIP Experience with the RMF process and eMASS application Responsibilities Physical Requirements: Work may involve sitting or standing for extended periods of time. Position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. May include lifting weigh up to thirty (30) pounds as necessary. Must have valid driver's license Clean driving record Occasional use of company vehicle while on work site Requirements: Must have solid knowledge of information security principles and practices, as well as an advanced understanding of security protocols and standards. Must have solid knowledge of information security principles and practices, as well as an advanced understanding of security protocols and standards. Extensive knowledge of Applications Extensive knowledge of PC Software, Operating Systems/Windows 7, MS Office applications with strong Excel skills, Outlook and Internet Browser. Citrix and virtualization knowledge a plus General knowledge of Windows technology and TCP/IP networking Inside plant experience working on telephone systems Must be a U.S. citizen Security Clearance: Secret clearance required from DoD. Company Headquartered in Hawaii, KaiHonua, LLC is a Native Hawaiian Organization (NHO) owned SBA Small Disadvantaged Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with projects located around the world, our team possesses innovative expertise in the development of a wide range of technology solutions. KaiHonua, LLC is an equal opportunity employer. Our service commitment is simple - "Quality IT Solutions... On Time & On Budget." KaiHonua, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions functions and qualifications may vary depending on business needs. KaiHonua, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics. Posted Salary Range USD $65,000.00 - USD $75,000.00 /Yr.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are now hiring a Tech Support Representative to handle inbound phone support. You will troubleshoot account issues while improving customer satisfaction, upselling when opportunities are presented. Be ready to learn on the job, communicate effectively, and be highly reliable. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each week to resolve support issues, sometimes selling new products and services, and ensure best-in-class customer experience. Key Responsibilities: Understand customers' needs, resolving technical inquires efficiently Utilize systems and technology to complete account management tasks Troubleshoot products and process when interacting with customers Become a brand ambassador, professionally representing our partner Ensure first call resolution through effective call handling Appropriately escalate to next level of support when needed CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Job Description Industrial Pretreatment Program Support Specialist Pay Grade: 918 Vacancy Announcement Brief Description The purpose of this position is to provide support to the Brazos River Authority's (BRA) Industrial Pretreatment Program (IPP). This is accomplished by compiling, reviewing and summarizing and analyzing data; preparing contract and regulatory reports; assisting with industrial inspections and sample collections; performing data, documentation and report tracking; performing administrative functions as needed; and other duties as assigned. ⬢⬢⬢ Job Requirements A minimum two years' experience in environmental testing, regulatory compliance, or a related field Valid Texas Driver's License and good driving record Preferred: STEM skills, general wastewater and industrial process knowledge ⬢⬢⬢ Associates Degree (in related field) - Completed course requirements to receive an Associates Degree Key Competencies Creating honest, trusting, and successful working relationships with others (inside and outside the organization) by consistently demonstrating competence and reliability in job performance, and representing what is best about the organization through demonstrated principles, actions, and communications... Communicating in writing in a clear, concise and effective manner. Ensuring that work accomplished is accurate in all relevant aspects. Working with others to share expertise and achieve outcomes that benefit the organization; stepping in to fill necessary roles that others are unable or unwilling to do; demonstrating strong communication skills to others on the team through active listening, summarizing, facilitating and "bridge building"... Staying motivated even when faced with inevitable delays, setbacks, policy shifts and disappointment. SALARY RANGE: $22.07 to $28.14 per hour. This is a non-exempt position. POSTING DATE: December 1, 2025. Open until filled. BRAZOS RIVER AUTHORITY, EOE: The BRA was created by the Texas Legislature in 1929 and exists to develop, manage and protect the water resources of the Brazos River Basin. Today, BRA's staff develops and distributes water supplies, provides water and wastewater treatment, monitors water quality, and pursues water conservation through public education programs. The BRA is looking for dedicated individuals who are team and customer-focused, perform their jobs ethically and with integrity, are adaptable and embrace diversity, seek innovative and creative ways to conduct business, have a desire to grow with a great organization, and are committed to the mission and goals of the BRA. APPLICATION PROCEDURE: All applicants, including employees, must submit an online Application for Employment by way of the Brazos River Authority Website at *************** The Brazos River Authority is an Equal Opportunity Employer Women & Minorities are Encouraged to Apply Job Posted by ApplicantPro

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.75 per hour Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.

Job Title: Network Admin Raven Advisory is a leading organization dedicated to revolutionizing training methodologies for modern warfighters. We specialize in providing cutting-edge training solutions, simulations, and technology-driven programs to enhance the skills and readiness of military personnel. We are seeking a proficient and experienced Network Administrator to manage and maintain network infrastructure within a military environment. The ideal candidate will be responsible for ensuring the security, reliability, and efficiency of military networks. Position Overview: This role includes designing, implementing, and ensuring the reliability of (LAN), WAN, and other communication systems within a secure environment. This role is responsible for the management, maintenance, and security of network infrastructure crucial for military operations. Responsibilities: Install, configure, and maintain an organization's local area network (Lan), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. Provides networking support for the MTC and any exercise support in preparation for training. Designs, implements and maintains network configurations. Builds, maintains, and configures Call Manager. Troubleshoots any network or Call Manager issues. Assists units and any other components during exercises. Reviews STIGs and Best Business Practices (BBPs) to ensure that all Network equipment meets the required Defense Information Systems Agency (DISA), Army and DOD standards. Stay updated with technological advancements and recommend upgrades or enhancements to improve network capabilities. Other duties as within the scope of the program. Qualifications: BA/BS degree in Information Technology or related field. An additional three years of experience as a Network Administrator can be substituted in lieu of a degree. Minimum six years' experience in the knowledge of principles, methods, and techniques used in network troubleshooting and support, operating systems and applications and network management. Must have working knowledge of current technologies and products for MTC services and security. Must possess SECRET clearance. Must be a U.S. citizen. Benefits: Salary package Healthcare benefits 401K **Please carefully review the specified requirements before submission. To streamline the application process, candidates need only submit their application once. Rest assured that individuals who apply will be considered for all positions they qualify for.**

Middle School ELA Tutors Are you passionate about teaching and learning? Are you motivated to make a positive impact in the lives of urban, working-class youth? If yes, this position with SmartStart Education is right for you! The Job: SmartStart Education seeks a small group ELA tutors to work with small groups of middle school students Tuesday through Thursday. Each small group consists of 1-4 students. Each group consists of students who have been identified as students who are struggling with fundamental ELA skills. Students are from Grades 6 through 8. The tutor will work with each group several times throughout the week at a middle school in Killeen, TX. Groups will take place within the classroom (push-in services) or outside of the classroom (pull-out services). Tutors should be flexible and comfortable with both settings. Each tutor will be given the responsibility of taking daily attendance and monitoring student progress using a personal device (mobile phone). Job Details: The tutoring position begins promptly on October 21, 2025 and ends on March 12, 2026. The schedule will be 7:00am to 3:00pm, 7:30am to 4:00pm or 7:50am to 4pm depending on site. Applicants are encouraged to schedule interviews as soon as possible to allow ample time to complete onboarding steps. Failure to do so may result in a position being unavailable. Qualifications: If you believe that this position aligns with your qualifications and showcases your exceptional skills, we kindly request your confirmation regarding your ability to meet the following minimum requirements: Possession of a bachelor's degree from an accredited institution in any field is mandatory. ***Please note that applications with anticipated graduation dates will not be considered. Demonstrated experience of at least one year in teaching or tutoring, either within a school environment or another educational setting. Comprehensive understanding of the unique challenges faced by urban students, schools, and communities, encompassing racial disparity, socio-economic disparity, and cultural disparity. Mastery of middle school ELA concepts and skills, substantiating proficiency in the subject matter. Display of genuine passion and unwavering commitment towards fostering the success of students. Exemplary punctuality, ensuring timely attendance and adherence to established schedules. Proficiency in communication skills, enabling effective and articulate interaction with students, colleagues, and interested parties. Ability to comfortably commute to the designated location. If you are confident in meeting these minimal qualifications, we encourage you to proceed with your application.

Salary: Job Description - Software Support Specialist Reports To: Director of Customer Support Position Type: Full-Time We are seeking individuals that are a good fit for our company values. In addition, we are hiring candidates that are: Positive and encouraging - believing the best in themselves and others Desiring to learn and grow - curious and seeking to "get a little better every day" Responsible to show up to work consistently Persistent/steady in the way they approach their work Persistent in fulfilling company/manager expectations Able to work collaboratively and independently Possessing the intellectual ability and soft skills required to guide clients in the features of the AxisCare software. Position Summary The primary objective of the AxisCare Software Support Specialist is to guide and empower our clients to effectively utilize our robust home care software and its many integrations. Becoming a subject matter expert of the user interface side of the AxisCare software is paramount as this position requires prompt, professional, and accurate software support. This position is not a development position (writing code), traditional IT support (maintenance/repair), or a remote call center where agents have a very scripted troubleshooting process. This position requires our agents to have a high level of cognitive, learning, troubleshooting, and social skills. The Software Support Specialist is responsible for handling client inquiries via phone and occasional video calls, emails, and chats while striving to deepen their understanding of the issues at hand while helping our clients grow in their understanding of the software. Software Support Specialist Job Duties Answer the next call or email - Receive and analyze client requests and provide a thorough explanation and/or solution to the request via troubleshooting. Manage your work - Follow up with clients and keep notes through ZenDesk Report problems - Communicate user issues, program bugs and feature requests with appropriate managers Seek out opportunities to learn and grow - View and utilize the multiple internal learning resources Help others learn and grow - Create help articles and possibly training videos when assigned for new features and updates Do what you say you will do - Arrive to work early/on time to work, follow through on promised call-backs and client meetings. Minimum Qualifications (Knowledge, Skills and Abilities) Professional demeanor and excellent phone etiquette Strong problem identification and resolution skills Excellent listening skills Ability to work individually and as part of a team High level of integrity and work ethic Proficient navigating computer software programs Proficient in written and verbal communication, with ability to type quickly (40+ WPM preferred) Ability to receive honest and candid feedback about work performance Preferred Qualifications (Knowledge, Skills and Abilities) Bachelor's or equivalent experience(Preferred) Help desk experience: (1 year) Windows OS experience (1 year) Candidates will be asked to complete a brief behavioral and cognitive assessment to help determine job and team fit. Software Support Specialist Working Conditions Schedule: Monday Friday, 8am-5pm On-call as necessary - work that exceeds 40 hours per week is time and a half Manual dexterity required to use desktop computer and peripherals CompensationandBenefits: Competitive salary and comprehensive benefits package. Monthly performance incentives based on percentage of individual work completed. Annual performance incentives determined by contribution to reaching team goals. Opportunities for professional growth and career development. Health, dental, and vision insurance. 401(k) plan with company matching. Companywill providelaptopand otherneededcomputer equipment. About AxisCare According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT IS A TECHNICAL SUPPORT REPRESENTATIVE? Handling inbound customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each week to resolve support issues, sell new products and services, and ensure best-in-class customer experience. Key Responsibilities: Listen to and resolve customer issues efficiently Utilize systems and technology to complete account management tasks Professionally represent our partners as a brand ambassador Analyze and troubleshoot products and process when interacting with customers Appropriately escalate to next level of support when needed Ensure first call resolution through problem solving and effective call handling In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Job Description The Field Support Engineer at McLane Intelligent Solutions will look after the service and maintenance needs of our customers. A Field Support Engineer should possess excellent technical skills, be a good communicator, and pay meticulous attention to detail. The ideal candidate should diagnose and resolve problems, improve efficiency, mitigate risk, provide technical assistance, and enhance and sustain relations with clients. Responsibilities: Support resolution of issues escalated from Tier 1 support staff, working directly with users on timely resolution of issues Support and document the initiation, execution, and closing activities for a program/project Ensure performance metrics are met or exceeded Develop and maintain program support artifacts throughout the lifecycle of the initiative Ensure constant and proactive communication with customers, team members, and subcontractors to actively mitigate any issues or concerns Simulates and recreates user issues to resolve operational difficulties Recommends system modifications, if required, to reduce user problems Promote and encourage a “one-team” attitude at all levels internally and externally Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Provide Level-2/3 support and troubleshooting to resolve issues Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations Prepare, schedule, coordinate, and complete project assignments Requirements Experience with Microsoft Products including Windows Desktop, Server and Microsoft 365 Experience with Active Directory Experience with virtualization platforms including VMware, Hyper V, Citrix, RDS Experience with network troubleshooting/configuration, including advanced skill in configuration of managed switches and firewalls Excellent time management skills. Ability to problem-solve. Excellent verbal and written communication skills Strong multitasking abilities Analytical and critical thinking skills Ability to work under pressure and complete tasks in a timely manner Requires self-direction, tact, diplomacy, and a clear courteous and professional manner when dealing with clients. Availability for occasional travel to client sites including overnight stays. Qualifications: Associate or bachelor's degree in IT, computer science, or a related field is preferred Minimum 3-year hands on experience in a technical role or related working technical experience Minimum 3-year hands on experience with software and hardware troubleshooting ex: firewalls, switches, servers, wireless, desktops, laptops, email technologies, mobile devices. Network+, Security+, CCNA, MCP, MCSA,Azure, Microsoft 365, and Dynamics 365 preferred. Experience with MAC iOS a plus Benefits Health, Dental, Vision, and Prescription insurance Short-term and long-term disability benefits 401K Flexible Spending Accounts Company provided Life Insurance Paid Vacation, Sick Leave and Holidays

Pay Grade: 918 Vacancy Announcement Brief Description The purpose of this position is to provide support to the Brazos River Authority's (BRA) Industrial Pretreatment Program (IPP). This is accomplished by compiling, reviewing and summarizing and analyzing data; preparing contract and regulatory reports; assisting with industrial inspections and sample collections; performing data, documentation and report tracking; performing administrative functions as needed; and other duties as assigned. ⬢⬢⬢ Job Requirements A minimum two years' experience in environmental testing, regulatory compliance, or a related field Valid Texas Driver's License and good driving record Preferred: STEM skills, general wastewater and industrial process knowledge ⬢⬢⬢ Associates Degree (in related field) - Completed course requirements to receive an Associates Degree Key Competencies Creating honest, trusting, and successful working relationships with others (inside and outside the organization) by consistently demonstrating competence and reliability in job performance, and representing what is best about the organization through demonstrated principles, actions, and communications... Communicating in writing in a clear, concise and effective manner. Ensuring that work accomplished is accurate in all relevant aspects. Working with others to share expertise and achieve outcomes that benefit the organization; stepping in to fill necessary roles that others are unable or unwilling to do; demonstrating strong communication skills to others on the team through active listening, summarizing, facilitating and "bridge building"... Staying motivated even when faced with inevitable delays, setbacks, policy shifts and disappointment. SALARY RANGE: $22.07 to $28.14 per hour. This is a non-exempt position. POSTING DATE: December 1, 2025. Open until filled. BRAZOS RIVER AUTHORITY, EOE: The BRA was created by the Texas Legislature in 1929 and exists to develop, manage and protect the water resources of the Brazos River Basin. Today, BRA's staff develops and distributes water supplies, provides water and wastewater treatment, monitors water quality, and pursues water conservation through public education programs. The BRA is looking for dedicated individuals who are team and customer-focused, perform their jobs ethically and with integrity, are adaptable and embrace diversity, seek innovative and creative ways to conduct business, have a desire to grow with a great organization, and are committed to the mission and goals of the BRA. APPLICATION PROCEDURE: All applicants, including employees, must submit an online Application for Employment by way of the Brazos River Authority Website at *************** The Brazos River Authority is an Equal Opportunity Employer Women & Minorities are Encouraged to Apply

Middle School Math Tutors Are you passionate about teaching and learning? Are you motivated to make a positive impact in the lives of urban, working-class youth? If yes, this position with SmartStart Education is right for you! The Job: SmartStart Education seeks a small group Math tutor to work with small groups of middle school students Tuesday through Thursday. Each small group consists of 1-4 students. Each group consists of students who have been identified as students who are struggling with fundamental Math skills. Students are from Grades 6 through 8. The tutor will work with each group several times throughout the week at a middle school in Killeen, TX. Groups will take place within the classroom (push-in services) or outside of the classroom (pull-out services). Tutors should be flexible and comfortable with both settings. Each tutor will be given the responsibility of taking daily attendance and monitoring student progress using a personal device (mobile phone). Job Details: The tutoring position begins promptly on October 21, 2025 and ends on March 12, 2026. The schedule will be 7:00am to 3:00pm, 7:30am to 4:00pm or 7:50am to 4pm depending on site. Applicants are encouraged to schedule interviews as soon as possible to allow ample time to complete onboarding steps. Failure to do so may result in a position being unavailable. Qualifications: If you believe that this position aligns with your qualifications and showcases your exceptional skills, we kindly request your confirmation regarding your ability to meet the following minimum requirements: Possession of a bachelor's degree from an accredited institution in any field is mandatory. ***Please note that applications with anticipated graduation dates will not be considered. Demonstrated experience of at least one year in teaching or tutoring, either within a school environment or another educational setting. Comprehensive understanding of the unique challenges faced by urban students, schools, and communities, encompassing racial disparity, socio-economic disparity, and cultural disparity. Mastery of middle school Math concepts and skills, substantiating proficiency in the subject matter. Display of genuine passion and unwavering commitment towards fostering the success of students. Exemplary punctuality, ensuring timely attendance and adherence to established schedules. Proficiency in communication skills, enabling effective and articulate interaction with students, colleagues, and interested parties. Ability to comfortably commute to the designated location. If you are confident in meeting these minimal qualifications, we encourage you to proceed with your application.