Remote support specialist jobs in San Antonio, TX - 216 jobs
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Bilingual Regional IT Support Specialist
Total Quality Logistics, Inc. 4.0
Remote support specialist job in San Antonio, TX
Country USA State Texas City San Antonio Descriptions & requirements About the role: As part of our IT Operations Team, you will work in an enterprise environment, providing onsite and virtual technical support for your office and regional offices in your area. You will work directly with end-users, troubleshooting a wide range of IT issues and leveraging your advanced technical knowledge to manage special projects to help keep us on the cutting edge of transportation technology.
What's in it for you:
* $50,000 - $65,000 base salary
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Position based in San Antonio, TX with travel to Laredo, TX; Houston, TX and Monterrey, MX
* Advancement opportunities with structured career paths
* Access to the latest emerging technologies
* Reimbursement for continuous education and technical training
* TQL's IT Team offers a hybrid work environment with the ability to work remotely 40 hours per month
* Leadership experience by being the IT subject-matter-expert for assigned offices
* Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT
What you'll be doing:
* Provide front-line technical support to on-site and remote employees
* Travel to assigned regional offices to manage setup, breakdown, and relocation of workstations, printers, and other hardware.
* Complete technology inventory counts and interact with office leadership to determine additional needs.
* Manage Windows 11 PC inventory and perform repairs and reimaging
* Work closely with Network and Database Admins, App Developers and vendors to resolve complex issues
* Test new software and physical and virtual hardware to provide feedback to leadership
* Assist in network upgrades and other testing after normal business hours and provide back-up, on-call support.
* Ensure internal customers and end-users are your top priority
* Address national help desk calls and tickets to support business needs as they adjust
What you need:
* Fluency in English and Spanish
* Bachelor's degree in information technology or equivalent work experience
* 1-2 years of help desk experience; supporting hardware, software and VoIP systems
* Strong knowledge of Microsoft Office 365, Windows 11 and SCCM
* Basic server and networking skills
* A talent for creatively and decisively solving problems
* Aptitude and ability to work independently and be a technology leader for the company
* Ability to travel up to 15-20%
Where you'll be: 6010 Exchange Pkwy Suite 200 San Antonio, TX 78238
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$50k-65k yearly 11d ago
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Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in San Antonio, TX
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$37k-62k yearly est. 7d ago
Tier 1, IT Help Desk Support
Centre Technologies 3.8
Remote support specialist job in San Antonio, TX
Job DescriptionWe are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
Hybrid Work Options, Paid Time Off, and Paid Holidays
Medical, Dental, Vision, and 401(k) with employer match contributions
Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
Problem management and escalation of issues in a timely manner
Prioritization of tasks and meeting of deadlines, excellent time management skills
Excellent troubleshooting and assessment skills
Excellent written/verbal communication skills
Must be a team player with outstanding customer service skills
Entry of time sheets, expense reports and documentation on or before deadline
Keep up-to-date on market trends, theory and new ways of doing things; embrace change
Assist with change-management activities
Prepare and deliver complete and concise documentation for all projects
Present progress reports to immediate supervisor and or Project Manager (if so assigned)
Help turn business problems into technical solutions
Manage deployment of equipment in compliance with established technology policies.
Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
2+ years experience in IT related study or field.
Must possess basic knowledge and experience with:
Windows 7/8/10
Microsoft Office suite
Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
Understanding of basic network concepts
Understanding of application, desktop, and server virtualization
Understanding of Desktop Deployment / Imaging
Bachelor's Degree a plus
Desired Experience/Certifications
Certifications
CompTIA A+ Certification a plus
Windows Server 2008/ 2012/ 2016
Microsoft Office 365 Admin portal
Understanding of File Permissions (NTFS & Sharing)
High School Degree required
Associate's Degree or higher preferred
Work Environment and Physical Demands
Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
The noise level in the work environment is moderate.
Frequent local travel required
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$55k-85k yearly est. 13d ago
Customer Success & Technical Support Specialist
SPX Technologies 4.2
Remote support specialist job in San Antonio, TX
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of Detection and Measurement, Genfare is a leader in configurable fare collection systems in the public transit industry. By creating high quality equipment and payment systems to improve the rider experience, we empower equitable mobility and provide services to better connect communities.
SPX Background
SPX Corporation (NYSE: SPXC) is, along with its subsidiaries, a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. HVAC solutions offered include cooling towers, residential and commercial boilers and comfort heating products. The detection and measurement products encompass underground locators and inspection equipment, fare collection systems, communication technologies and specialty lighting. Within the engineered solutions platform, SPX Corporation is a leading manufacturer of medium and large electrical transformers, as well as cooling towers and heat exchangers for industrial applications. With operations in 15 countries and approximately $1.5 billion in annual revenue, SPX offers a wide array of highly engineered products with strong brands. Based in Charlotte, North Carolina, SPX Corporation employs approximately 5,000 people worldwide.
Genfare Summary
Genfare is a fare collection technology provider in the detection and measurement segment within SPX Corporation. Our purpose is to simplify and positively impact the public transit rider experience with our agency partners. Genfare strives to drive growth in public transportation use, improve operational efficiency, reduce travel congestion and improve each rider's daily commute.
We are tackling several challenging trends occurring in the world, including: acceptance of all payment types, urbanization, digital transformation, real-time connectivity, end-to-end cybersecurity, and data analytics. Through collaboration with transit agencies and their partners, we provide fully integrated highly-efficient software, industry-leading hardware solutions, and services that enable fast, secure and accurate public transportation operating systems.
Working at Genfare opens doors to getting hands-on with cutting-edge fare collection technologies. Our culture is made up of team players who are driven and inspired problem solvers. At Genfare, you are part of a dynamic team that makes an impact on many of our nation's prominent transit agencies. Genfare welcomes you to discover the open opportunities on our team!
Position Overview
The Customer Success & Technical SupportSpecialist will serve as the primary onsite representative for Genfare at the San Antonio VIA Transit Agency, supporting the agency's point of sales operations utilizing Genfare's fare collection systems. This individual blends technical troubleshooting expertise with customer-facing skills, ensuring smooth operations and positive user experiences across VIA.
You will work alongside a team of passionate technologist to deliver the ultimate customer experience and continuously improve Genfare processes and product offerings. This is a tremendous opportunity to be a part of growing and evolving transit world.
Key Responsibilities
Serve as the dedicated onsite Genfare expert for all non-maintenance related fare collection systems, including the back office, retail and administrative point of sale (RPOS/APOS), fareboxes functionality.
Act as the primary point of contact for support inquiries related to fare collection hardware and software across all VIA Ticket Centers and partner retail outlets.
Conduct regular site visits to review hardware functionality, build relationships, provide one-on-one user training, and proactively identify and resolve potential issues.
Troubleshoot both onsite and remotely across a variety of technologies-physical POS hardware, web/software applications, payment processing, and backend administrative platforms.
Escalate complex issues as needed, providing thorough documentation and effective communication to internal technical support teams.
Maintain accurate records of site visits, system status, and support outcomes, contributing to continuous improvement feedback for both Genfare and VIA.
Manage and report out on account specific technical and customer satisfaction focused key performance indicators to internal and external stakeholders
Required Technical Skills & Experience
Proven experience in web-based application troubleshooting: quickly diagnose and resolve application issues affecting point-of-sale and back office operations.
Basic understanding of network architecture and troubleshooting: including knowledge of local and wide-area networks, Wi-Fi, firewalls, and connectivity issues typical in distributed retail or transit environments.
IoT device troubleshooting: hands-on capability working with connected fare collection and ticketing devices, including updating firmware, monitoring device status, and responding to communication failures.
Demonstrated point of sale (POS) troubleshooting, including experience with hardware peripherals like receipt printers, barcode scanners, card readers, and payment terminals.
Familiarity with payment processing systems: credit/debit, smart card, and mobile payment acceptance in retail or transit settings (nice to have, but not required).
Ability to interpret system reports, logs, diagnose error messages, and coordinate with remotesupport for advanced issues.
Comfort providing basic user and administrative device training, both in person and over the phone, to a variety of stakeholders, from retail managers to transit staff.
Additional Qualifications
Excellent interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences and foster strong relationships with local site managers and staff.
Highly organized, reliable, and able to work independently with minimal supervision.
Valid driver's license and reliable personal vehicle for local travel between VIA and third-party partner sites (eligible for mileage reimbursement).
Ability to travel (
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive health insurance plans and 401(k) match, with benefits starting day one
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
$38k-60k yearly est. 60d+ ago
L2 Desktop Support Engineer
Tata Consulting Services 4.3
Remote support specialist job in San Antonio, TX
Must Have Technical/Functional Skills * Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe
* Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates
* Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level RemoteSupport (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements
Roles & Responsibilities
* Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.
* Physically fit to walk through large areas
* Ability to work after hours and weekends if necessary or required by the customer.
* Knowledge of using ServiceNow as the ticketing tool.
* Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.
* Analyze, resolve, respond to, and document end user inquiries.
* Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
* Troubleshoot Operating System issue. Connection issues with LAN/WAN.
* Update tickets with accurate and timely records of work performed, and resolution details
* Maintain and contribute to a knowledge base.
* Coordinate hardware warranty repair.
* Perform inventory management activities as required in coordination with asset management and other corporate groups.
* Escalate to 3rd party vendors when necessary
* Responsible for raising and coordinating problem management issues
* Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management.
* Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer /server rooms which need physical handling.
* In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
* Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
* Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
* Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
* Primary responsibility to manage End User related incidents and requests.
* Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $55,000 - $65,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
$55k-65k yearly 11d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support specialist job in San Antonio, TX
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$34k-46k yearly est. 60d+ ago
Business Applications Specialist
Legacy Mutual Mortgage Services Ltd. 3.4
Remote support specialist job in San Antonio, TX
Job DescriptionDescription:
Legacy Mutual Mortgage is an outstanding full service residential mortgage lender originating, underwriting and closing conventional, jumbo, FHA, VA and USDA mortgage loans. In business since 2005, we are dedicated to meeting the home loan needs of individual homebuyers while working with our real estate partners. Our team members are the key to Legacy's success, and we are looking for highly motivated, qualified individuals to join our talented team.
Essential Functions Include:
Trouble-shoot technical issues and identify modifications needed in existing business applications to meet changing user requirements, including, but not limited to: Encompass Banker, Floify POS, Corelogic systems, Xactus credit provider, Docusign, Fannie/Freddie applications, FHA Connection, VA Portal.
Analyze the LOS database and third-party systems and identify data integrity issues with existing and proposed systems and implement solutions.
Research, test, and perform system audits testing all changes and upgrades to the business applications.
Provide assistance and advice to business users in the effective use of applications and information technology.
Assist network administrator with application installations and testing.
Provide minor programming for some in-house IT projects.
Investigate and resolve application functionality-related issues and provide first-level support and troubleshooting of our Encompass LOS system, vendor applications, and proprietary reporting systems.
Assist in creation of the system design and functional specifications for all new development projects.
Produce technical documentation for new and existing applications.
Coordinate application development for multiple projects.
Work with third-party service providers to mesh services with the LOS system.
Must maintain regular attendance.
Requirements:
High School Diploma or equivalent with two years of Mortgage Banking experience.
Previous experience with Ellie Mae Encompass Banker Edition, a plus.
Must have previous experience with MS Office.
Must have excellent written and verbal communication and interpersonal skills.
Must be able to effectively communicate with a diverse group of individuals, including: Ownership, Management, Sales, Underwriters, Loan Processors, Finance, Marketing, Secondary, Funding, Compliance, IT, Operations, and Administrative Support.
Must be able to work well in pressure situations.
Must have a positive attitude.
Must be dependable, self-motivated and require minimal supervision.
Must have strong organizational skills with the ability to handle multiple tasks and projects.
Legacy Mutual Mortgage is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
$75k-112k yearly est. 9d ago
Applications Specialist
Firstmark Credit Union
Remote support specialist job in San Antonio, TX
The Applications Specialist is responsible for providing professional and a superior member experience over the phone and through online correspondence in a fast paced, high-volume environment. Applications Specialists are required to follow established policies and procedures to process loan, deposit, and new membership applications accurately and efficiently.
Essential Job Duties:
Interviews members and non-members to identify perceived and unperceived needs to assist the member with any loan or deposit products they may need or desire. Provides accurate answers to complex member and nonmember questions regarding loans, deposits, and new membership.
Understands and adheres to caller verification procedures.
Efficiently navigate multiple platforms via internet browsers and other software.
Monitors and inspects loan and new membership queues to ensure all applications are worked in a timely manner.
Audits all applications to ensure that each application is accurate and adheres to Firstmark's policies and guidelines.
Ensures the proper disbursement of loan proceeds utilizing both Symitar and Opening Act.
Responsible for collecting appropriate taxes, fees, documents, and funds for all transactions.
Ensures all duties assigned by management are accomplished in a timely manner.
Consistently models all high five values and appropriate behaviors.
Adheres to Firstmark attendance policies, remains adaptable in task assignments, and performs all other duties as assigned. Determines through listening skills, any products, services, and conveniences that would benefit the members financial needs and cross-sells when appropriate.
Qualifications:
High School diploma or equivalent.
Must have at least one to three years of experience in a related Call Center environment, and/or two to three years of Customer Service experience in a service- oriented environment.
Registered Mortgage Loan Originator with the Nationwide Mortgage Licensing System (NMLS) or obtain within 120 days from date of hire, promotion, and/or transfer.
Ability to work in a fast-paced, call center environment.
Ability to present a consistently positive and professional presence over the phone.
Strong knowledge of applicable Federal and State laws pertaining to consumer lending to include Dodd Frank/Truth in Lending Act, FNMA and Freddie MAC guidelines and requirements.
Thorough knowledge of mobile and Internet banking solutions to include browser settings and smart phone/tablet applications.
Strong attention to detail and ability to maintain accuracy in processing transactions and detecting discrepancies.
Demonstrate proficiency in standard business computer operations, internet applications, web browsers, e-mail, and various Windows-based software applications.
Ability to work effectively as a team contributor to achieve shared goals.
Ability to adapt and embrace changes in organization, processes and systems as needed.
All Firstmark team members must mirror our shared values: happy, helpful, honest, humble, and hungry (driven)
Other Requirements:
Ability to focus on serving the member to gain the member's respect and trust.
Frequently convey detailed or important instructions or ideas accurately, clearly, and/or quickly.
Understand, remember, follow, and exchange basic instructions, information, and guidelines.
Organize thoughts and ideas into understandable terminology.
Ability to apply common sense reasoning and decision-making to carry out detailed, involved financial transactions and to resolve problems involving several concrete variables.
Dependable attendance and punctuality are necessary to perform the essential job duties.
Willingness to participate in training and development opportunities to improve job knowledge of Credit Union policies, procedures, and services to include sales training and annual regulatory refresher courses.
Available to work Monday through Friday and rotating Saturdays (M-F 8-6; Rotating Sat 9-4)
Flexibility and adaptability to sudden or required schedule changes to better serve the membership.
Internal candidates must meet the minimum requirements as specified under the Job Posting policy in the Employee Handbook.
Must maintain a professional appearance suitable for person-to-person interviews with members of the Credit Union and in representing the Credit Union at outside events
Building tomorrow starts with you!
At Firstmark Credit Union, we're working together with our members to build their tomorrow - and we do the same for our employees. From your first day, you'll enjoy comprehensive medical, dental, and vision coverage, a dollar for dollar 401(k) match, and up to four weeks of paid time off to rest and recharge. We invest in your growth through education assistance, support your well-being with our Employee Assistance Program, and encourage you to make a difference with paid and unpaid volunteer opportunities.
Here, you'll find more than a career - you'll find purpose, belonging, and a community that cares.
$71k-107k yearly est. 27d ago
Sip It Hwy 87
Sipit Mgmt LLC
Remote support specialist job in San Antonio, TX
Job Description
Lead the Fun as a SipIT Shift Leader!
Are you ready to shake things up and lead a team in a fast-paced, fun, and refreshing environment? SipIT is looking for an enthusiastic Shift Leader to join our growing family of frozen beverage enthusiasts!
About Us
At SipIT, we're all about crafting delicious frozen beverages that are conveniently packaged for To-Go enjoyment. Whether it's a boozy treat or a virgin delight, we believe everyone deserves a sip of happiness in the comfort of their own home. If you're passionate about creating memorable customer experiences and love a good frozen drink, you'll fit right in!
What You'll Do as a SipIT Shift Leader
As a Shift Leader, you'll be the go-to person ensuring smooth operations during your shift. Your leadership will help create a welcoming and efficient environment for both customers and team members. Here's a sneak peek at your responsibilities:
- Lead by Example: Motivate and guide your team to deliver top-notch service with a smile.
- Customer Experience: Ensure every customer leaves with a great drink and an even better experience.
- Team Support: Assist in training, mentoring, and supporting team members to be their best.
- Operations Management: Oversee daily tasks like opening/closing procedures, inventory checks, and maintaining a clean, organized workspace.
- Problem Solving: Handle any challenges that come your way with a positive attitude and quick thinking.
What We're Looking For
No prior experience? No problem! We're looking for someone with:
- A friendly and approachable personality.
- Strong communication and leadership skills.
- A knack for multitasking and staying cool under pressure.
- A passion for delivering great customer service.
Why Join SipIT?
While we don't offer specific benefits, we do promise a fun and supportive work environment where you can grow and make a difference. At SipIT, we value teamwork, creativity, and a shared love for frozen beverages.
Ready to Lead the SipIT Team?
If you're excited about the idea of being a part of a company that's all about good vibes and great drinks, we'd love to hear from you! Apply today and take the first step toward a refreshing new career.
SipIT - Where Every Sip is a Celebration!
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$36k-65k yearly est. 20d ago
IT Technician
Zephyrus Engineering Limited
Remote support specialist job in San Antonio, TX
Job Title: IT Technician
Zephyrus Engineering Limited is known for transforming ambitious projects into realities through expert engineering and advanced technology. We drive innovation, using cutting-edge solutions to tackle complex challenges in infrastructure, design, and technology. Were looking for an IT Technician who's eager to make an impact, supporting our teams and ensuring flawless digital operations. If you're passionate about technology, problem-solving, and ready to work at the forefront of engineering solutions, this is your chance to shine.
Role Summary:
As an IT Technician at Zephyrus Engineering Limited, you will play a critical role in maintaining and optimizing our tech infrastructure to keep our engineering and project teams connected, secure, and efficient. This role requires a hands-on problem solver who can address both urgent technical issues and routine system upkeep, all while delivering an exceptional IT experience to our employees. From supporting day-to-day operations to assisting with tech upgrades, you'll be essential in driving smooth IT operations across all departments.
Key Responsibilities:
- System Maintenance and Troubleshooting: Diagnose and resolve hardware, software, and network issues swiftly, ensuring minimal disruption to workflow. This includes computers, servers, peripherals, and network components.
- Helpdesk Support: Provide responsive, professional support to employees, assisting them with a range of IT issues, from troubleshooting to guiding on best practices.
- Hardware & Software Setup: Manage the installation, configuration, and upgrades of company hardware, software, and network devices for new hires, project deployments, and system improvements.
- Network Administration: Oversee network health, performing routine monitoring, diagnostics, and troubleshooting for switches, routers, firewalls, and wireless systems.
- Data Security & Compliance: Assist in implementing and monitoring data security protocols to protect sensitive information and prevent breaches, aligning with industry standards and regulatory compliance.
- System Backup & Recovery: Perform regular data backups and support recovery processes to ensure data integrity and business continuity.
- Inventory Management: Track and manage IT assets and inventory, ensuring that all equipment is accounted for, up to date, and properly stored.
- Documentation & Reporting: Maintain detailed records of technical support, system maintenance, configurations, and updates to assist in troubleshooting and future audits.
- Training & Support: Offer technical training to end users on new systems, software, and best practices to empower employees in their technology use.
- Collaboration & Project Support: Work closely with the IT Manager and cross-functional teams to support and implement technology solutions aligned with company goals.
Qualifications:
- Education: Associate or Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Experience:
- 2+ years in IT support, preferably in an engineering or technical environment.
- Proven experience troubleshooting network, hardware, and software issues.
- Technical Skills:
- Strong knowledge of Windows, Mac OS, and Linux operating systems.
- Familiarity with Active Directory, VPNs, and firewalls.
- Experience with network troubleshooting tools and diagnostic software.
- Proficiency with Microsoft Office Suite, Google Workspace, and other productivity tools.
- Knowledge of cyber security protocols and data protection best practices.
- Soft Skills:
- Excellent communication skills with the ability to explain technical issues in simple terms.
- Strong organizational skills and attention to detail.
- Ability to work independently as well as part of a collaborative team.
- A proactive approach to problem-solving and a strong sense of responsibility.
What We Offer:
- Competitive Salary with performance-based incentives.
- Comprehensive Benefits Package: Medical, dental, vision, and retirement options.
- Professional Development: Training and certification opportunities to support your growth.
- Work-Life Balance: Flexibility that respects both productivity and personal time.
- Cutting-Edge Technology: Access to the latest IT tools and software to keep you at the top of your game.
- Innovative Environment: Work alongside talented engineers and professionals who push boundaries in technology and engineering.
Why Zephyrus Engineering Limited?
Zephyrus Engineering Limited combines top-tier engineering with tech-forward solutions to drive results that matter. By joining our team, you'll be stepping into a role where your work directly supports groundbreaking projects that shape communities and industries. If you're looking for an opportunity to grow in a fast-paced, high-impact environment where every day presents new challenges and rewards, wed love to meet you.
Ready to Join Us?
Apply now with your resume and a cover letter detailing your IT experience and why Zephyrus Engineering is the perfect fit for your career path. Take your next step in a tech-driven, inspiring environment, apply today and become part of a team where your contributions matter.
$36k-65k yearly est. 60d+ ago
Network Support Technician (Government)
Att
Remote support specialist job in San Antonio, TX
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in San Antonio, TX.
The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
Job Duties/Responsibilities:
This role will include, but will not be limited to the following responsibilities:
Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
Assist in testing, applying, and maintaining server configurations and related security patches
Assist in maintaining and checking the health of systems and backups to include restore testing
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
Provide inventory support and input to the provided inventory system for the customer
Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
Conduct or provide new equipment deployments and/or requested deployment support
Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets
Analyzes functional business requirements and design specifications for functional activities
Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware
Required Clearance:
Public Trust (#publictrust)
Required Qualifications:
Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
Associate Degree or equivalent experience
1+ years' of IT-related support experience, preferably in a helpdesk or customer support role
Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
General knowledge network products and systems
Experience in a rapid paced, time sensitive, high-quality environment
Must have excellent team skills and collaboration skills
Attention to detail and follow-through
Ability to work with minimal supervision
Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails
If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements
Desired Qualifications:
Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Ability to apply comprehensive knowledge across key tasks and high impact assignments
Experience evaluating system performance results and recommending improvements or optimizations
Experience performing IT hardware repairs and installing replacement parts
Experience planning and leading technology assignments and projects
Prior hands-on experience with the setup, configuration and administration of servers and backups
Experience functioning as a technical expert across multiple project assignments
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Physical and/or Mental Qualifications, if applicable*:
Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs
*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job
Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40
Time Type:
Regular
Location:
San Antonio, Texas
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
$61.6k-68k yearly Auto-Apply 11d ago
IT Technician
Gonzaba Medical Group 3.7
Remote support specialist job in San Antonio, TX
Reports to the Director of Information Technology, who provides objectives, timelines, resources, and responsibilities to support the current and future needs of Gonzaba Medical Group. A non-exempt position responsible for providing technical assistance and support to employees concerning computer hardware and software problems, troubleshooting, and training.
Supervisory Responsibilities:
General Requirements:
This position has no supervisory responsibilities.
All duties performed will be done accurately and in a timely manner.
Provides IT support and troubleshooting services.
Monitors and maintains IT applications, computers, and servers.
Setup and deployment of new hardware and software.
Train employees on computer hardware, software, and other equipment.
Resolve IT related problems and keeps detailed records.
Monitor ticket queues in the IT ticketing system and resolve tickets according to departmental requirements.
Must be able to follow, implement, and create detailed instructions.
Must be able to independently travel throughout the day from site to site.
Other duties as assigned.
Qualifications
Education and Training:
Minimum high school education or equivalent. Degree of Certification in related field or 3 years hands-on experience.
Experience:
Minimum 3 years of experience with IT support functions related to a wide variety of computer hardware, servers, and software - preferably in a healthcare setting.
Other Requirements:
Computer Skills: Knowledge of Word processing software, spreadsheet software, Internet, and database software. Skills in using computer/copier. Proficiency in word processing, spreadsheet, and database software. Experience with electronic medical record systems.
Work Environment:
Works primarily in an office setting and periodically in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements:
Requires manual dexterity. Involves sitting up to 80 percent of the day, walking, bending, kneeling, stretching, or standing the remainder. May need to lift up to 45 pounds.
Additional Information:
Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values.
Other Duties As Assigned:
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
$35k-54k yearly est. 16d ago
Network Administrator II (WAN)
DLS Engineering 3.9
Remote support specialist job in San Antonio, TX
DLS Engineering is seeking a Network Administrator II (WAN) professional for a full-time position in support of the Air Force Intranet Control (AFINC) program at Joint Base San Antonio in San Antonio, TX. This is an on-site position.
As part of AFINC, the mission of the 26th Network Operations Squadron (26 NOS) is to provide mission assurance to the warfighter through the operation, management, and defense of the Department of Defense Information Network (DODIN). In the execution of its mission, the 26 NOS maintains network infrastructure, to include routers, switches, proxies, firewalls, servers, workstations, printers, Storage Area Networks (SAN) and test labs, to provide maneuverability and defense of both classified and unclassified networks.
A day in the life:
Analyze and simulate network traffic to aid in problem resolution or to test updated configurations in virtual or physical lab environments.
Monitor system utilization and circuit bandwidth then report anomalies to Government team leads.
Develop, execute, modify or remove scripts to assist in automation of tasks, as possible.
Review and document all workload activities per incident or change request to eliminate re-work or for auditing/investigation purposes.
Escalate complex network issues to Senior Network Administrators.
When I read the below it sounds like me:
5+ years' experience with: installing, configuring, troubleshooting, upgrading, patching, and hardening routers, serial consoles, load balancers, and switches.
Intermediate level understanding/experience with Enterprise network architectures and configurations is highly desired.
IAT-II certification (required)
CCNA certification (required)
Active Top Secret/SCI clearance.
Other information:
We offer a competitive salary and a 401k program with company match.
We offer a comprehensive benefits package including health, vision, dental, life, and disability insurance.
We offer a generous paid time off package
If accommodation is needed with the application and / or the interview process for applicants with disabilities, please contact Human Resources at ************.
DLS is an E-Verify company.
DLS is an equal employment opportunity employer. Qualified applicants will receive consideration without regard to age, race, religion, sex (pregnancy, sexual orientation, gender identity), national origin, or disability. We encourage all qualified applicants to apply. If you believe you have been discriminated against, please contact Barbara Ellison. You also have the right to file a charge of discrimination with the equal employment opportunity commission.
Must be able pass a government background check, which will be completed before employment.
$64k-81k yearly est. 60d+ ago
IT Career Opportunities
Priefert MFG 4.1
Remote support specialist job in Pleasanton, TX
Join our dynamic Technology team and embark on a journey where technology meets innovation. We are currently seeking intelligent, talented individuals in many areas.
We offer competitive salaries, comprehensive benefits, and a collaborative environment where your ideas can shine. If you're passionate about technology, willing to work smart , put in a full day and want to make impact, we want to hear from you!
Apply Now!
Don't miss this chance to elevate your career. Visit our careers page or contact our HR department for more information on how to apply.
* Specific Job Descriptions will vary based on assignment.
Areas/Positions of Interest:
Network Administration
Network Techs
Server Administration
Help Desk
UIPath Developers
Palantir Developers
Planet together Developers
Process Automation
IOT Techs
Software Development Managers
Program Managers
Expectations:
Reporting skills.
Detail oriented and organized.
Ability to manage time and work independently.
Ability to communicate clearly with supervisors, coworkers, and persons outside of organization.
Ability to read and write English.
Maintains composure in stressful situations.
Reports to work on time and as scheduled.
PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTS:
(In-Plant/Production Areas)
Hardhat
Eye Protection
Hearing Protection
Steel/Safety-toed Shoes or Boots
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates in a clerical, office setting and is a largely sedentary role. However, some physical duties are required, and it may be necessary to walk about to accomplish tasks and ascending/descending stairs.
Other physical requirements include:
Ability to regularly lift and/or move up to 25 lbs. without assistance.
Ability to perform all operations within acceptable quality and time standards.
Ability to operate and understand the operation of all protective safety equipment in the area.
Specific vision abilities required by this job include color vision, close vision, peripheral vision, and depth perception.
Hand-eye coordination.
Ability to use fine motor skills applicable to typing and other computer functions
SAFETY TRAINING REQUIRED:
General Safety
WORK ENVIRONMENT:
Usually, the employee will perform most of this job in a manufacturing office environment. However, while performing the duties of this job, the employee may work near moving mechanical parts and moving vehicles including but not limited to forklifts, golfcarts, motor vehicles, and tractors. The employee may be exposed to heat, cold, high noise levels, fumes or airborne particles, and chemicals.
$38k-49k yearly est. 60d+ ago
Network Administrator III
Cyber Security Analyst I In San Diego, California
Remote support specialist job in San Antonio, TX
Abacus Technology is seeking a Network Administrator to provide WAN infrastructure support for the Air Force Intranet Control (AFINC) III Support program at Lackland AFB. This is a full-time position.
Responsibilities
Analyze and simulate network traffic to aide in problem resolution or to test updated configurations in virtual or physical lab environments.
Monitor system utilization and circuit bandwidth and report anomalies to Government team leads.
Develop, execute, modify or remove scripts to assist in automation of tasks.
Review and document all workload activities per incident or change request to eliminate re‐work or for auditing/investigation purposes.
Qualifications
7+ years experience in network administration and support. HS diploma or GED. Must be Security+ and CCNA certified. CCNP or CCIE certifications desired. Experience installing, configuring, troubleshooting, upgrading, patching, and hardening routers, serial consoles, load balancers, and switches. Extensive experience with enterprise level network architectures and configurations. Able to assess infrastructure, identify areas for improvement, and recommend solutions. Knowledge of Software Defined Networking (SDN) is desired. Experience with network monitoring and management using an automated solution. Extensive experience with security as it pertains to network architecture, desktops, laptops, servers, firewalls, routers, and intrusion detection systems (IDS). Solid customer service and communication skills are critical as well as the ability and willingness to communicate effectively and appropriately in an empathetic and understanding manner. Must be a US Citizen and hold a current Top Secret clearance with SCI access (TS/SCI).
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
EOE/M/F/Vet/Disabled
$63k-82k yearly est. Auto-Apply 39d ago
Support Service Specialist
American Gi Forum Nationa 3.9
Remote support specialist job in San Antonio, TX
About the Company
American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for the contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization.
SUMMARY
The Support Services Specialist position's primary responsibility is to monitor and report on the company's inventory. This position devises ways to optimize inventory control, adequate product stock, and anticipate future needs. Also, serving clients enrolled in the Support Services Veterans & Family Program (SSVF). The position is responsible for processing approved support service requests and issuing corporate checks through an accounting software program. Position is responsible for learning grant & expense codes, learning the SSVF eligibility criteria, and any and all limitations of each category of support service available. Position is responsible for compiling support service requests with other applicable documentation and maintaining all files and documents for auditing purposes. Position is responsible for providing checks to case managers for client support (funds for client transportation, clothing, rental services, bus tickets, etc.). Position is responsible for assisting with data entry into the HMIS/MIS systems as well as being part of a receptionist pool to perform such duties as necessary. Other duties may be assigned as deemed necessary for corporate objectives.
ESSENTIAL DUTIES & RESPONSIBILITIES
NOTE: These job duties are not all-encompassing of the responsibilities and duties (or other terms) that are required of the employee and may change at any time with or without notice.
Prepare and submit support service requests as needed.
This position is the point of contact for approximately 15 Case Managers that will submit support service needs for their clients. Support Services will be issued at least once a day if not twice.
There will be times that support services will be of an urgent matter which will require processing requests immediately. In this capacity this position must be able to communicate effectively with Case Managers, Directors, and when necessary, with outside agencies or vendors. Follow up with Case Managers on original receipts will be an ongoing task.
Work cooperatively and effectively with all staff in providing support services to clients.
Be versed in all the program requirements and regulatory limitations and eligibility of the support services program.
Maintain files on all support service requests processed thru this desk and coordinate with the Case Managers as necessary to assure all documents are included for audit review.
Coordinates with Case Managers for the purpose of delivering the check for services requested and assure that it confirms with established guidelines.
Will enter the vendor code, expense code, and other coding as necessary in the data system that corresponds to the category of support service requested.
Ability to work independently and cooperatively.
Remain flexible and adapt to changing program needs.
Operate standard office equipment as necessary.
Data Entry into the HMIS/MIS system may be required of this position.
This position will participate in the receptionist pool as necessary.
Engage in solution-oriented approaches, and interact with other team members, clients, and community representatives in a respectful manner, which includes communicating in a professional and productive demeanor, as well as ensuring that actions are supportive of others.
Responsible for treating as confidential all information about clients, donors, team members and the AGIF-NVOP. Such information is to be disclosed on a need-to-know basis only.
Responsible for being sensitive to the needs of program participants and must at all times treat clients with respect and professional care.
SKILLS & COMPETENCIES
Must be sensitive to the needs of clients served
Must be very detailed oriented
Ability to multi-task
Have a pleasant disposition
Computer skills and working knowledge of software programs Word and Excel are required.
Must be able to work independently
Dependable
EDUCATION & EXPERIENCE
Must have a high school diploma or GED. Some college education is preferred.
Must have 4 years' experience in responsible clerical & support service to clients. Any additional work experience, especially work with social service agencies in a capacity similar to this position will be considered a plus.
Candidate has the ability to maintain relationships with suppliers.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have access to reliable transportation
Must have a current Texas driver's license at all times
Must have applicable automobile liability insurance at all times
Must pass drug testing and background check
Must be able to pass driving record check
All personnel of the organization must be bondable
TRAVEL
Primarily local during business day.
BENEFITS
Retirement Program
6% Employer matching
$500 monthly allowance company-provided for:
Dental insurance
Health insurance
Vision insurance
12 hours (monthly) of PTO (after completed probationary period)
Employer provided life insurance
5% salary increase after completing probationary period
14 paid holidays
Quarterly cell phone stipend (subject to completion of 30 day)
It is the policy of the Company to be an Equal Opportunity Employer that protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training classification and other aspects of employment on the basis of race, color, religion, sex, (including pregnancy), disability, age, national origin and genetics. It's also the policy of the Company to hire individuals solely upon the basis of their qualifications and ability to do the job to be filled.
The American GI Forum National Veterans Outreach Program (NVOP) is committed to assuring equal opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of NVOP to provide reasonable accommodation to a qualified individual with disabilities to enable such individual to perform the essential functions of the position for which the individual is applying and for which the individual is employed.
Additionally, it is the policy of the NVOP to provide reasonable accommodation for religious observers. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
$21k-30k yearly est. Auto-Apply 15d ago
Field Ticket Specialist
Amer Technology
Remote support specialist job in Von Ormy, TX
Additional Information
Field Ticket Specialist (6945494)
CTH
Von Ormy TX 78073
Rotation Details : Locals will work 6/3
Additional Job Details: *****Ideally Class A CDL but Not mandatory.
Job Summary:
Field count specialists function as part of the well site fracturing team.
The role is field-based and requires the person to work a similar schedule as the frac crew they are assigned to.
The primary objective of this position is to provide onsite crew support, tracking of inventory, managing wellsite third party moves, and maintaining orderly and accurate records for timely invoicing.
Responsibilities:
Review the pre-job packet with Field Specialist before leaving for the job to ensure completion and identify deficiencies. Populate the packet with all schedules and shipping papers as required.
Prepare and maintain all field inventory sheets relating to chemical and proppant levels.
Ensure that all chemicals and proppant are accurately accounted for. Under the supervision of the Field Specialist submit orders for chemicals and proppant from the field to the materials function.
Be a key point of contact on location for central logistics and transloaders, providing regular updates of job status and arrivals and departures from location Work with the Sand Logistics Specialist and Field Supervisor on site to schedule movement of inbound and outbound trucks via logistics Track and report demurrage of any inbound truck within 2 hours from occurrence and liaise with specialist or coordinator any necessary corrective action; report demurrage reasons. Monitor and report on the performance of the third party carriers Assist in organizing the Mobs and Demobs Ensure that a proper mass balance is performed and recorded during every frac stage at the wellsite, including physical tank straps and tally. Prepare and maintain pump parts inventory under the direction of the Field Specialist and Field Mechanic place orders for needed spares Assist the Field S packet in a timely manner.
Ensure the job packets are available to be invoiced in SAP within 24 hours of the job completion As necessary, collect and input SQ RIRs, HSE RIRs and I/O from their assigned crew and upload them into Quest in a timely manner Collect and review all timesheets for assigned crew to ensure completeness and forward them to the field specialist for input action Provide information to assist Field Specialist with Journey Management requirements for movements to and from the wellsite to ensure compliance with OFS Std 01. Assist in all field inventory counts and reconciliations to ensure field inventory is correct and accurate within Well Services required guidelines. Participate in all QHSE programs at the district, division and area level Wear PPE at all times and observe health, safety and environmental policies. Successfully complete required safety training as per QUEST. Ensure a proper handover of job data, including materials and logistics, takes place during any crew changes.
Education: High school diploma or GED ; Computer skills.
$46k-83k yearly est. 60d+ ago
Technical Support Engineer - 2nd Shift
Futurex 4.1
Remote support specialist job in Bulverde, TX
Futurex is seeking talented individuals with a passion for technology and an interest in business to join our team as a Technical Support Engineer for our 2nd shift from 4:00 pm - 12:00 am (CT). This position is hybrid (on-site and remote) at Futurex's Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas.
This position involves individuals in both the business development and IT support for Futurex's advanced line of cryptographic security solutions. Initially, individuals in this position work to develop a deep knowledge of Futurex technology and industry standards by participating in our software quality assurance process. This progresses into customer support and sales with Tier-1 organizations worldwide.
RESPONSIBILITIES INCLUDE:
Provide ongoing technical support and guidance to Futurex's global customer base from 4:00 pm - 12:00 am CT
Test and troubleshoot new and existing hardware, software, and firmware developed for the data security and encryption industry
Apply business knowledge and technical ability to create state-of-the-art solutions to help enterprises secure their sensitive data
Train customers on the Futurex product line and data security best practices
Help develop customer IT environments and provide project management services for custom initiatives
Write and maintain technical documentation released to the public
Understand industry-specific APIs and protocols used when interfacing with external systems
Requirements
REQUIREMENTS
3-5 years experience in a related IT field
Bachelor's degree in cybersecurity, or a technical and/or business related major
Broad information technology background
Strong communication skills
Strong problem-solving skills
Flexibility to assist in several different departments of the company
STRONGLY PREFERRED
Familiarity with enterprise data encryption technology, including hardware security modules (HSM); enterprise key, certificate, and PKI management solutions; and/or tokenization for PCI DSS compliance
Experience with TCP/IP networking
Experience with multiple architectures and platforms
Experience with OpenSSL, Linux, scripting (Python, Perl, Bash)
Experience with technical support, sales, or quality assurance
Benefits
Competitive compensation and opportunities for advancement
Opportunity to travel to worldwide destinations
Health, dental, vision, life, and short/long-term disability insurance
Paid vacation, holidays, and sick leave
Complimentary gym membership on Bulverde campus
Retirement plan with employer contribution match
Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green
Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
$56k-87k yearly est. Auto-Apply 60d+ ago
Outreach Field Specialist - Roof Assessment Team
Flagstone Roofing and Exteriors
Remote support specialist job in Kirby, TX
Job Description
We're looking for goal-driven individuals who want to make an impact in their community while earning great commissions.
Knock on doors and connect with homeowners.
Set up inspections and walk customers through the roof repair process.
Communicate clearly with homeowners, teammates, and project managers.
Requirements:
Must own a vehicle and be 18 or older.
Comfortable with heights and using a ladder.
Strong work ethic and great communication skills.
Apply Now! Send your resume and email address, and we'll invite you to our short discovery call to learn more.
Disclaimer: This advertisement displays potential earnings examples. Actual income will vary based on experience, skills, and individual effort.
Requirements
Must be 18 years of age or older
Must have a valid driver's license
Benefits
Weekly Pay
Uncapped Commission
Flexible Schedule
$46k-83k yearly est. 22d ago
Field Ticket Specialist
Amer Technology
Remote support specialist job in Von Ormy, TX
Additional Information Field Ticket Specialist (6945494) CTH Von Ormy TX 78073 Rotation Details : Locals will work 6/3 Additional Job Details: *****Ideally Class A CDL but Not mandatory. Field count specialists function as part of the well site fracturing team.
The role is field-based and requires the person to work a similar schedule as the frac crew they are assigned to.
The primary objective of this position is to provide onsite crew support, tracking of inventory, managing wellsite third party moves, and maintaining orderly and accurate records for timely invoicing.
Responsibilities:
Review the pre-job packet with Field Specialist before leaving for the job to ensure completion and identify deficiencies. Populate the packet with all schedules and shipping papers as required.
Prepare and maintain all field inventory sheets relating to chemical and proppant levels.
Ensure that all chemicals and proppant are accurately accounted for. Under the supervision of the Field Specialist submit orders for chemicals and proppant from the field to the materials function.
Be a key point of contact on location for central logistics and transloaders, providing regular updates of job status and arrivals and departures from location Work with the Sand Logistics Specialist and Field Supervisor on site to schedule movement of inbound and outbound trucks via logistics Track and report demurrage of any inbound truck within 2 hours from occurrence and liaise with specialist or coordinator any necessary corrective action; report demurrage reasons. Monitor and report on the performance of the third party carriers Assist in organizing the Mobs and Demobs Ensure that a proper mass balance is performed and recorded during every frac stage at the wellsite, including physical tank straps and tally. Prepare and maintain pump parts inventory under the direction of the Field Specialist and Field Mechanic place orders for needed spares Assist the Field S packet in a timely manner.
Ensure the job packets are available to be invoiced in SAP within 24 hours of the job completion As necessary, collect and input SQ RIRs, HSE RIRs and I/O from their assigned crew and upload them into Quest in a timely manner Collect and review all timesheets for assigned crew to ensure completeness and forward them to the field specialist for input action Provide information to assist Field Specialist with Journey Management requirements for movements to and from the wellsite to ensure compliance with OFS Std 01. Assist in all field inventory counts and reconciliations to ensure field inventory is correct and accurate within Well Services required guidelines. Participate in all QHSE programs at the district, division and area level Wear PPE at all times and observe health, safety and environmental policies. Successfully complete required safety training as per QUEST. Ensure a proper handover of job data, including materials and logistics, takes place during any crew changes.
Education: High school diploma or GED ; Computer skills.
How much does a remote support specialist earn in San Antonio, TX?
The average remote support specialist in San Antonio, TX earns between $30,000 and $72,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in San Antonio, TX
$47,000
What are the biggest employers of Remote Support Specialists in San Antonio, TX?
The biggest employers of Remote Support Specialists in San Antonio, TX are: