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  • Teamlead Consulting & Support (m/f/d)

    xRM1 Business Solutions

    Remote support specialist job in Los Angeles, CA

    This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr
    $74k-119k yearly est. 3d ago
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  • Teamlead Consulting & Support (m/f/d)

    Hubdrive GmbH

    Remote support specialist job in Los Angeles, CA

    This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr
    $74k-119k yearly est. 3d ago
  • Desktop Support Specialist

    Synergis 3.8company rating

    Remote support specialist job in Anaheim, CA

    TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
    $25-30 hourly 5d ago
  • Hardware Technician

    Actalent

    Remote support specialist job in Los Angeles, CA

    Technician who is experienced and comfortable using hand tools and power tools to assemble delicate electronics assemblies (PCBs, small-gauge wiring). To accomplish this work, you have some familiarity and experience with a broad range of tools and skills, and are motivated to utilize and improve those skills to produce a high quality output. You keep your work space and materials tidy and well-organized, and keep good records of your work products, which helps you be efficient. You recognize that a job well done the first time is always more efficient in the long run. Skills Electronics, Assembly, Soldering, Pcb, Hardware, Troubleshooting, Test equipment, Wiring Top Skills Details Electronics,Assembly,Soldering,Pcb Additional Skills & Qualifications - Soldering for assembly and repair - wires, through-hole and surface mount components - Mechanical assembly with hand and power tools - drilling, tapping, deburring, filing, sanding - Cable assembly - stripping, crimping, testing, strain relieving - Good ESD practices - assembling sensitive electronic components together into a system Job Type & Location This is a Permanent position based out of Los Angeles, CA. Pay and Benefits The pay range for this position is $60000.00 - $100000.00/yr. The company provides Medical dental vision The company has unlimited PTO Workplace Type This is a hybrid position in Los Angeles,CA. Application Deadline This position is anticipated to close on Jan 19, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
    $60k-100k yearly 6d ago
  • IT Support Specialist

    Spinelli Kilcollin

    Remote support specialist job in Los Angeles, CA

    Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers. Role Overview: As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems. Location: Los Angeles (Hybrid) Reports To: COO (in partnership with VP of People) Key Responsibilities Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings) Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise) Set up, configure, and maintain company devices (laptops, software, user accounts) Support onboarding/offboarding processes for all IT-related needs Monitor and maintain SpamTitan for secure and effective email filtering Create and implement IT standards of procedure across systems and office locations Ensure consistency of IT systems, configurations, and tools across all locations Troubleshoot and resolve IT-related issues in a timely and effective manner Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits Support SSO implementation and management across business systems Own internal communication regarding system updates and IT policy changes Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots. Maintain and implement cybersecurity protocols, including updates and compliance measures Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants) Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams Provide day to day technical support while maintaining incident logs and documentation Qualifications 3+ years of experience in IT support or systems administration Strong working knowledge of Google Workspace, Dropbox, and 1Password Experience with SpamTitan or similar email security tools Familiarity with device management (MacOS and Windows) Experience configuring and maintaining firewalls and managing IT across multiple locations Strong documentation skills and experience building scalable processes Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.) Experience with NetSuite administration Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus Compensation: $80,000 - $85,000 Benefits: Paid Company Holidays PTO Health & Dental Benefits 401(k) + matching Profit sharing + Annual Bonus Jewelry Allowance How To Apply: Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required. Applicants must submit the materials above directly to ***************************** for consideration. We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
    $80k-85k yearly 2d ago
  • Oracle Application Specialist

    Onpoint Search Consultants 4.2company rating

    Remote support specialist job in Los Angeles, CA

    What you will find ... production support for Oracle Cloud (Benefits & Absence) remote available for: AZ, CA, CO, FL, GA, MN, NV, OR, & TX exceptional benefits (pension plan options) What you will do ... production support for Oracle Cloud (Benefits & Absence) break fix & troubleshoot Oracle Cloud (Benefits & Absence) project support for enhancements (Open Enrollment) configuration & testing Oracle Cloud (Benefits & Absence) OTBI report writing & audit files for compliance Wish list ... 3+ years in Oracle Cloud modules (Benefits & Absence) Oracle Cloud production support (primary Benefits & Absence) experience with Oracle HCM Cloud & Oracle HR preferred healthcare or hospital IT environment a big plus
    $73k-112k yearly est. 5d ago
  • Technical Support

    LTS-Video Solutions for Security Professionals

    Remote support specialist job in Industry, CA

    Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered
    $39k-65k yearly est. 5d ago
  • Network Administrator (Korean Bilingual)

    NHN Global

    Remote support specialist job in Los Angeles, CA

    Company NHN Global is a technology company that focuses on cultivating valuable platforms and experiences with solutions, services, and tools that connect people and ideas to progress industries forward. Founded in 2018, NHN Global owns and manages different platforms businesses in e-commerce and entertainment. NHN Global is based in Los Angeles and is a subsidiary of NHN in Korea. ************************ Department (************************************************* FASHIONGO is the leading B2B wholesale online marketplace that enables the fashion industry to connect and discover new opportunities. Established in 2002 in the heart of the Los Angeles Fashion District, FASHIONGO supports the global wholesale industry to buy and sell the latest trends in fashion & lifestyle on a one-stop platform. With thousands of brands and close to 1 million registered retailers, FASHIONGO provides powerful tools, best-in-class service, and insightful data. Driven by technology, FASHIONGO is how buyers and sellers of all stages shop smarter, sell more, and grow faster. FASHIONGO is part of NHN Global. Responsibilities Design, implementation, configuration and troubleshooting of complex wired/wireless networks Design, implementation, configuration, installation and technical support of cloud (AWS, Azure) and office network architectures Troubleshoot wired/wireless networking related issues Configure and maintain firewalls (PaloAlto preferred) Configure VPNs (IPsec or SSL) and Layer 2 extensions between sites Support authentication and access management using TACACS (Clearpass) and related technologies Collaborate with cross-functional IT teams to plan, document, and deploy network upgrades and solutions Diagnose and resolve network performance issues, security incidents, and connectivity problems Conduct system analysis, research new technologies, and propose design enhancements to improve performance and reliability Provide technical guidance, mentorship, and support to IT and networking staff Required Qualifications Bachelor's degree in computer science, computer engineering or related field; equivalent experience accepted Bilingual proficiency (English + Korean) 0-3 years professional network engineering experience, especially experience in cloud Be intimately familiar with modern cloud-based infrastructure and the network design primitives of AWS, e.g. VPCs, subnetting, routing, VPNs, peering, private link / private service connect, transit gateway, cloudfront and gateway load balancer Understanding of network security concepts including firewalls, intrusion detection and prevention, LAN segmentation and network access controls Working knowledge of service mesh and load-balancing concepts, and be eager to implement these in a multi-cloud environment Experience in designing, architecting, configuring and supporting complex network topologies, including cloud, data center and cloud-connected environments Experience in public cloud hosting network features, strong preference given towards AWS platform Understanding of analytical and troubleshooting skills with the ability to isolate and resolve complex network issues Experience operating wireless networks built on Aruba solutions Preferred Qualifications Knowledge of various network switch platforms : Cisco/Arista/Juniper/HP Experiences in network monitoring tools (e.g, Grafana, PRTG) Experience in ansible Knowledge of DNS, SNMP, ARP, DHCP Experience in ELK(Elasticsearch, Logstash and Kibana) Physical Abilities While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl. The associate must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Benefits Annual incentive bonus Medical/Dental/Vision coverage for the employee and their dependent families (0% deduction) 401(k) Life insurance Accidental Death & Dismemberment coverage Long-term disability benefits Health & Dependent Care FSA PTO - 15days for the 1st year (+1day every year). Maximum 25days Marriage, Bereavement, Parental leave + equivalent subsidy Professional Development Assistance Employee Service Award Company paid lunch when working at the office Fully stocked office kitchen (beverage and snacks) Free parking
    $70k-92k yearly est. 4d ago
  • Illustrations Applications Specialist

    Pacific Life 4.5company rating

    Remote support specialist job in Newport Beach, CA

    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. Pacific Life is on the lookout for two driven and innovative Illustrations Application Specialists to join our forward-thinking Illustrations Team in Newport Beach, CA. Our Illustrations platform is more than just a system - it's a key strategic differentiator that fuels enhanced customer experience and powers business growth across the organization. The CMD Illustrations team within Pacific Life Technology develops and maintains the desktop and web applications that financial professionals use to create life insurance illustrations. These illustrations help clients understand how Pacific Life products can meet their financial goals. The Illustrations Application Specialist is a key member of a team responsible for translating business requirements into reliable, maintainable application code. In this role, you'll work closely with analysts to understand functional needs and deliver high-quality software solutions that align with system architecture and coding standards. You'll be expected to write efficient, maintainable code using established development practices. Career progression in this role will typically involve increasing levels of responsibility in areas such as peer code review. As experience with Life Insurance and Annuities products grows, the Illustrations Application Specialist will be required to collaborate with business partners and stakeholders to ideate and design features and functionality. How you'll help move us forward: Implement Complex Life Insurance and Annuity Products End-to-End Development Analyze Business Requirements & Technical Design Contribute to Process Improvements: Identify opportunities for technical/process improvements and efficiencies to reduce the complexity and increase speed in the application. Conduct Code Reviews: Participate in peer code reviews to ensure quality, maintainability, and adherence to coding standards. Provide thoughtful, constructive feedback to support team growth. Support Timely Delivery and Execution Excellence: Identify and escalate risks or issues promptly and clearly to ensure they are addressed in a timely manner. Collaborate with our business partners on the timelines, risks, and issues. Build new and modify existing life insurance and annuity products in our Illustrations platform, ensuring accuracy and alignment with product specifications and business requirements. Use .NET and proprietary tools to build maintainable, efficient, and well-documented code, delivering complete business solutions from design through deployment. Adhere-to and promote quality development processes, including performing unit testing, version control, and continuous integration. Evaluate and review complex product specifications-including actuarial formulas and business requirements for the User Interface and Illustration Output- to identify technical challenges, establish the development scope, and estimate the level of effort required for implementation. Collaborate with actuaries and other business units to validate complex scenarios and case designs specific to Illustrations. The Experience You Bring: Bachelor's degree in Mathematics, Actuarial Science, or a related quantitative discipline, with a strong proficiency in programming. 2+ years of work experience in application development preferred. Proficiency in Excel, VB.NET, Html, and SQL preferred Intense visual/listening concentration required to trouble shoot problems and determine best solution; and to make informed decisions and recommendations Self-motivated and capable of working independently with minimal supervision, while also excelling in a collaborative team environment. Willingness and initiative to learn both the technical and business aspects necessary to take ownership of and execute on key responsibilities. What makes you stand out: Previous knowledge with the life insurance and annuity industry strongly preferred. 1-5 years of experience working with life insurance and/or annuity products and riders a plus. Effective communication skills, including the ability to explain technical concepts to non-technical stakeholders. Familiarity with Agile development methodologies and experience working within sprint cadences preferred. Proven ability to build relationships and collaborate effectively across departments. You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-TM1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $100,530.00 - $122,870.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
    $100.5k-122.9k yearly Auto-Apply 35d ago
  • Applications Support Specialist

    24-Hour Hr Process Outsourcing

    Remote support specialist job in Redondo Beach, CA

    Established in 2008, 24HRPO has been providing world class offshore recruitment and back office human resource services to our clients in the US predominantly in the IT and Healthcare industry. Our founders are seasoned business frontrunners with business process outsourcing backgrounds and proven track record in the finance and IT field. Our leaders are pioneers in the Philippine RPO scene catering to US-based clients and play an integral role in supporting our recruiters ensuring the success of each campaign. As pioneers in the Phillipine RPO business, we invest on our talents harnessing cum laude graduates from top universities and seasoned recruiters having 5+ years of experience in offshore staffing. 24HRPO focus not only in cost savings: but more importantly we work on making our partners generate more revenue by allowing them to cover more Job Orders, more clients and more placements. We invest in building long term business relationships with a high flexible engagement model. Job Description • Serve as an application administrator of a major engineering application system supporting a major corporation. • Perform technical system implementation tasks, maintain applications performing Apache, Tomcat installation, software upgrades, configuration, vulnerability remediation, patching, and performance monitoring on Linux platforms. • ESCSO Qualifications Preferred Skills: • Minimum of 5 years of relevant experience with a Bachelor's in Science degree; 3 years with Master's degree • Experience with Web based infrastructure, web/application server load balancing, performance monitoring, and disaster recovery planning is required. • Proficiency in troubleshooting and solving web/application problems in a production environment and must have a good understanding of the engineering business process. • Experience with Linux System Administration. • Prior project and technical leadership experience is a must. • 5 or more years of direct hands-on experience in performing systems and application administration. • Working knowledge of networking, information security, Apache/Tomcat web site administration, Oracle databases, and developing scripts to automate various administration tasks. Additional Information All your information will be kept confidential according to EEO guidelines.
    $71k-125k yearly est. 1d ago
  • Applications Support Specialist

    24-Hour HR Process Outsourcing

    Remote support specialist job in Redondo Beach, CA

    Established in 2008, 24HRPO has been providing world class offshore recruitment and back office human resource services to our clients in the US predominantly in the IT and Healthcare industry. Our founders are seasoned business frontrunners with business process outsourcing backgrounds and proven track record in the finance and IT field. Our leaders are pioneers in the Philippine RPO scene catering to US-based clients and play an integral role in supporting our recruiters ensuring the success of each campaign. As pioneers in the Phillipine RPO business, we invest on our talents harnessing cum laude graduates from top universities and seasoned recruiters having 5+ years of experience in offshore staffing. 24HRPO focus not only in cost savings: but more importantly we work on making our partners generate more revenue by allowing them to cover more Job Orders, more clients and more placements. We invest in building long term business relationships with a high flexible engagement model. Job Description • Serve as an application administrator of a major engineering application system supporting a major corporation. • Perform technical system implementation tasks, maintain applications performing Apache, Tomcat installation, software upgrades, configuration, vulnerability remediation, patching, and performance monitoring on Linux platforms. • ESCSO Qualifications Preferred Skills: • Minimum of 5 years of relevant experience with a Bachelor's in Science degree; 3 years with Master's degree • Experience with Web based infrastructure, web/application server load balancing, performance monitoring, and disaster recovery planning is required. • Proficiency in troubleshooting and solving web/application problems in a production environment and must have a good understanding of the engineering business process. • Experience with Linux System Administration. • Prior project and technical leadership experience is a must. • 5 or more years of direct hands-on experience in performing systems and application administration. • Working knowledge of networking, information security, Apache/Tomcat web site administration, Oracle databases, and developing scripts to automate various administration tasks. Additional Information All your information will be kept confidential according to EEO guidelines.
    $71k-125k yearly est. 60d+ ago
  • VP, Application Support Specialist

    Bankpatriot

    Remote support specialist job in Los Angeles, CA

    Requirements Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field; Master's degree a plus. Minimum of 10 years of progressive experience in application support or technology operations within the banking or financial services industry. Direct experience with FISERV core banking systems is required (e.g., DNA, Premier, Precision, Signature). Proven leadership experience managing technical teams and cross-departmental initiatives. Strong understanding of banking operations, regulatory requirements, and risk management. Experience supporting a community banking environment and/or high-net-worth clientele preferred. Excellent problem-solving, communication, and vendor management skills. Ability to translate business needs into technical solutions. Benefits 401K Health Insurance Dental Insurance Vision Insurance Health Savings Account Flexible Spending Account Employee Assistance Program Paid Time Off
    $72k-126k yearly est. 60d+ ago
  • Applications Support Specialist I

    Sakura Finetek USA 4.1company rating

    Remote support specialist job in Torrance, CA

    Description General Responsible for conducting the Company's in-field Applications Support activities for automated immunohistochemistry (IHC) instrumentation and reagents. Extensive on-site reagent evaluation and optimization. Participation in the installation process, applications troubleshooting, pre-and post- installation customer training and routine follow-up for Sakura customers and sales teams. Participates in all quality assurance procedures as required. Essential Job Functions Technical Support Activities As part of an installation team participate in the Installation and evaluations of immunohistochemistry (IHC) Instrumentation that are evaluated and/or sold in hospitals and commercial or research facilities Conduct comprehensive onsite evaluations of antibodies and probes. Provides on-site operator training and support. Responsible for addressing application, instrument and training issues in the field that can be complex in nature. Instruct customers in Advanced Operator Training. Performs all follow-up training and technical support for new and existing customers. Build a comprehensive understanding of new product offerings and their applications in a diagnostics immunohistopathology environment Participates in industry forums and product sales demonstrations. Quickly responds to customer inquiries and requests regarding products, questions and technical and applications problems. Conducts research to obtain support information if necessary. Proposes alternative solutions to customers for a variety of issues. Responsible for guiding complaint resolution to ensure that proper and satisfactory responses and results are provided to customers. Maintains a high level of customer satisfaction. Conducts all duties with the highest level of professionalism. Completes special projects as assigned. Information Management & Reporting Activities On a regular basis, communicates with both internal and external Company personnel and affiliated personnel providing important information regarding company products. Creates documentation system on spreadsheet and database software to improve department productivity and overall efficiency. Manages multiple priorities. Information Management & Reporting Activities (continued) Reviews and edits operator manual for all models of laboratory equipment sold by the Company. Attends and participates in group meetings, task force groups, etc., as needed. Plans, coordinates and prepares reports, surveys, research information and any special requests made by senior management. Other Activities Provides specialized product training related to Immunohistopathology and continual information/guidance to other staff members. Participates in Sales (new hire) training of Sakura's Immunohistoproducts. Prepares hand-out material and formal product presentations along with practical exercises. Assists in the control of processes and/or procedures to assure the highest possible levels of quality. May provide various reports and information concerning market information, product liability issues, etc., as requested. Seeks constant improvement in work processes and techniques to increase department productivity. Maintains good communications both inside and outside of the Company. Essential Job Requirements Education Bachelor's degree preferred. Associates degree (A.A.) or equivalent in medical technology or related field; or equivalent combination of education and experience. HT or HTL (ASCP) certification required. QIHC (ASCP) certification highly desired. Experience & Minimum Qualifications Five or more years of immunohistochemistry and histology laboratory experience or equivalent in a clinical, industrial or research environment. Knowledge and understanding of specialized histology such as immunohistochemistry and the company's products and/or services. Demonstrates advanced knowledge and proficiency on one or more products. Strong customer satisfaction skills. Ability to write daily reports, business correspondence and sales reports according to specified timelines. Ability to effectively present information and respond to questions from groups of managers, customers, etc. Ability to get along well with diverse personalities. Must be tactful, mature and flexible. Fluency with a variety of word processing and spreadsheet software packages used on personal computers. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Excellent written and verbal communication skills. Ability to present ideas in a clear and concise manner. Must possess computer proficiency. Physical Requirements & Working Environment This position requires the employee to frequently sit. In addition, the employee is occasionally required to stand, walk, use hands and fingers and reach with hands and arms. Ability to read and analyze hard written copy and information on a computer screen. Ability to successfully respond to multiple work pressures. May be required to travel for business related activities to other locations both within and outside of the local region 75% of the time. Physical Requirements & Working Environment (continued) Ability to communicate verbally and in writing to individuals and groups. Ability to communicate verbally in person and using a phone. Ability to listen, understand, interpret and solve problems. "Sakura Finetek USA, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.” The above description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company's discretion.
    $87k-145k yearly est. Auto-Apply 60d+ ago
  • IT Technician III

    Niagara Water 4.5company rating

    Remote support specialist job in Diamond Bar, CA

    At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. IT Technician IIIThe IT Technician III - Field/ HQ executes the tactical IT activities necessary to support and maintain the business. This includes planning and execution of tasks to support project execution as needed for plant support activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician III is the face of IT to the business, and as such has a high level of focus on the end user experience. Essential Functions Maintain IT Support Department's Tactical goals Assists team with execute projects based on priorities, goals, and objectives Support IT Support Supervisor in executing day to day responsibilities. Follow IT Support Technician work schedule to ensure adequate coverage for 24x5 support (On-call weekends) Maintain the highest level of customer service for our end users (technical & soft skills). Lead departmental projects, contributing where needed for successful completion. Escalate issues to appropriate IT Teams as needed Provide notification to IT Support Management team when issues are ongoing and impacting end users to keep them informed Travel to remote plants as needed at the direction of IT Support Management team. Document all incoming issues and escalate to the appropriate Support teams Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Qualifications Minimum Qualifications: 4 Years - Experience in Field or similar manufacturing environment 4 Years - Experience in Position 2 Years - Niagara IT Systems Experience or equivalent *experience may include a combination of work experience and education List if any travel is required using percentage of time: 25% - on average travels 1 week out of the month Preferred Qualifications: 6 Years- Experience in Field or similar manufacturing environment 6 Years - Experience working in Position 4 Years - Niagara IT Systems Experience *experience may include a combination of work experience and education Competencies This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success: Lead Like an Owner Makes safety the number one priority Keeps alert for safety issues and escalates immediately Effectively prioritizes tasks based on department goals Shows respect to others and confronts interpersonal issues directly Prioritizes resolution of customer issues effectively Responds promptly and honors commitments to internal and external customers InnovACT Makes recommendations to continuously improve policies, methods, procedures, and/or products Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances Increases performance through greater efficiency Find a Way Seeks to develop technical knowledge through learning from other experts Understands interdepartmental impact of individual decisions and actions Seeks solutions rather than placing blame Empowered to be Great Consistently looks for ways to improve one's self through growth and development opportunities Communicates clearly and promptly up, down, and across Communicates effectively to manage expectations Additionally, IT Technician III is expected to demonstrate: Outstanding Customer/Client Focus. Strong technical skillset with ability to diagnose complex, multi-faceted system issues. Strong knowledge of and experience with Microsoft Office software. Good written and verbal communication skills. Strong hands on technology background on both hardware and software platforms. Ability to adapt to change including advances in technology Provide technical guidance to Level I/II technicians Teamwork Orientated. Education Minimum Required: High School Diploma Preferred: Bachelor's Degree in Computer Science, related field, or equivalent work experience Certification/License: Required: A+ CompTIA or equivalent Preferred: MTA/MSCE, Network + Foreign Language Required: None Required Preferred: Elementary Proficiency, Spanish Typical Compensation Range Pay Rate Type: Hourly$33.24 - $48.20 / Hourly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
    $33.2-48.2 hourly Auto-Apply 2d ago
  • Sr Engineering Support Specialist-24719,24721,24722

    OLSA Resources

    Remote support specialist job in Torrance, CA

    Assists all levels of engineers with their tasks and assignments. May require a high school diploma or its equivalent with at least 4-6 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected. Provide testing support for production & R&O hardware. QualificationsEnter qualifications here Additional Information
    $64k-107k yearly est. 60d+ ago
  • Specialist, Field Clinical (San Franciso/Bay Area)

    Terumo Neuro

    Remote support specialist job in Aliso Viejo, CA

    Deliver technical, clinical, and educational support for all MicroVention products. Conduct training sessions and provide case support to physicians and hospital staff. Additionally, collaborate with the North American Sales and Marketing teams, support clinical training programs, and demonstrate an exceptional understanding of neurovascular procedures to enhance overall product effectiveness and patient outcomes. Job duties: + Provide clinical case support to physicians and hospital support staff for neurovascular procedures using MicroVention products, ensuring adherence to instructions for use and best practices for optimal safety and effectiveness. + Facilitate educational and technical trainings for physicians and hospital support staff focusing on best practices for the initial use of new technologies and ensuring the safe and effective application of all MicroVention products. + Collaborate with the North American Sales and Marketing teams to provide optimal technical and clinical support for product evaluations, new physician users, clinical in-services, and educational programs for all MicroVention products. + Develop a comprehensive understanding of the appropriate application of all MicroVention products in neurovascular procedures. + Support evaluations of new products through education and clinical case support. + Support analysis and reporting on clinical performance issues and support post market surveillance as needed. + Mentor new Field Clinical Team (FTC) members by providing case observation shadowing, pre-case planning, anatomy review and post-case review. + Present on FTC calls to share product and procedural information, with the goal of educating and enhancing understanding across the North American Field team. + Support research and analytics on competitive products and their potential impact on MicroVention business; provide feedback from relevant experiences in the field to appropriate Marketing team members. + Support regional physician training programs (e.g., EDGE, Next Roadshow). + Complete assigned administrative tasks promptly and thoroughly, including, but not limited to, trunk stock scans, expense reports, and other duties as directed by the clinical leadership team. + Ensure the organization and maintenance of relevant files containing anonymized, HIPAA-compliant case images and documents. + Communicate frequently and effectively with local and regional Territory Sales Managers to best support business outcomes through strategic collaboration. + Comply with applicable Laws and Regulations, adhere to Quality Management System processes and requirements as well as demonstrate Ethics and Integrity in all matters and at all levels throughout the organization. + Perform other duties and responsibilities as assigned. Salary: $90,000 - $115,000 Financial compensation packages may be higher/lower than what is listed, & will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand. **Auto req ID:** 13082BR **Location MV:** Aliso Viejo, California, USA **Department Name:** 420-North America Sales **Qualifications:** 1. Technical, associate, or bachelor's degree, or equivalent combination of education and experience. 2. Registered Radiologic Technologist (R.T.) CV, VI, CI, Registered Nurse (R.N.) or Endovascular, Cardiac background with a minimum of five (5) years of experience in the Angio-Suite (or equivalent) interventional procedures, with experience in neuro endovascular therapies as a technologist or nurse preferred. 3. Minimum of three (3) years of experience in a Neuro endovascular interventional role in a hospital setting OR minimum one (1) year of prior medical device industry experience with Neuro/Peripheral/Cardiac interventional company OR minimum one (1) year of experience with MicroVention at the Associate Clinical Specialist level. 4. Knowledge of complete vascular anatomy (cardiovascular system) and physiology with an extensive focus on knowledge of neuro anatomy and physiology. 5. Capability and flexibility to travel to hospitals and participate in clinical case coverage. 6. Understanding of project management, clinical study project, trials, and personnel management. 7. Strong written and verbal communication skills; capable of effectively interfacing/communicating with sales staff, cross-functional MicroVention teams, and worldwide distributor organizations. 8. Moderate computer and iPad skills with working knowledge of MS Excel, Word, PowerPoint, Teams, Outlook, and maintaining customer databases. 9. Extremely reliable and dependable. 10. Neurovascular/peripheral catheterization knowledge, techniques, and skills. 11. Ability to recognize normal and abnormal disease processes as they relate to clinical cases and the use of MicroVention products. 12. Ability to effectively articulate MicroVention product use, concepts, outcomes, and clinical advantages. 13. Ability to effectively interface with physicians, staff, hospital administration, and Sales and Marketing peers. **Desired Qualifications** 1. Endovascular industry experience preferred. 2. Ability to handle multiple tasks effectively and consistently meet deadlines. 3. Attention to detail. 4. Ability to work both as a team member and autonomously. EEO We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. Fair Chance Ordinance If you are applying to perform work for Terumo Neuro in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Terumo Neuro reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Terumo Neuro will consider for employment qualified job applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance. **External-Facing Title:** Specialist, Field Clinical (San Francisco/Bay Area) **Posting Country:** US - United States **Salary Range:** $90,000 - $115,000 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
    $90k-115k yearly 60d+ ago
  • Field Energy Specialist

    Housebuildr

    Remote support specialist job in Los Angeles, CA

    Benefits: Free uniforms Job Overview: We are seeking a motivated and enthusiastic Field Energy Specialist to join our team. This position combines both field marketing and digital marketing efforts to promote our energy products and services in the local community. As a Field Energy Specialist, you will be responsible for engaging with potential customers directly in the field while also assisting in online marketing campaigns to drive brand awareness and customer acquisition. Key Responsibilities: • Conduct field marketing activities, such as attending local events and meeting with potential customers to promote energy products and services. • Utilize digital marketing strategies, including social media, email campaigns, and website content, to enhance brand visibility and customer engagement. • Generate leads through both in-person outreach and online advertising strategies. • Educate customers about energy solutions, benefits, and how they can reduce costs through sustainable energy options. • Maintain a strong presence in local communities to build relationships and drive interest in energy products. • Track and report on the success of field and digital marketing campaigns, making suggestions for improvements. • Collaborate with the marketing team to ensure all marketing efforts are aligned with company objectives. • Assist with digital content creation for social media and marketing materials. Qualifications: • High school graduate or equivalent. • Strong interpersonal skills with the ability to communicate effectively with potential customers. • Interest in marketing and/or the energy industry. • Ability to work both independently and as part of a team. • Comfortable working outdoors and attending events in various weather conditions. • Basic understanding of social media platforms, digital advertising, and content creation. • Ability to adapt to new technology and tools. • Positive attitude, strong work ethic, and self-motivation. Preferred Skills (Not Required): • Experience with social media marketing or digital marketing tools. • Knowledge of energy-saving products or services. Why Join Us? • Opportunity to gain hands-on experience in both field marketing and digital marketing. • Work in a dynamic and fast-paced industry focused on sustainable energy solutions. • Collaborative and supportive work environment. • Competitive salary and benefits package. If you're ready to make an impact in the growing energy sector and have a passion for marketing, we'd love to hear from you! Apply today to join our team as a Field Energy Specialist. Compensation: $75,000.00 - $100,000.00 per year ABOUT HAUS BUILDR Haus Buildr is a leading solar energy equipment supplier with a passion for innovation and sustainability. Our commitment to excellence has positioned us as a trusted partner for residential and commercial solar solutions. We strive to empower our customers by providing top-notch products and exceptional service. At Haus Buildr, we believe in harnessing the power of the sun to build a brighter and greener future. CAREER OPPORTUNITIES Join Our Solar Movement Are you passionate about solar energy and want to be part of a team dedicated to making a positive impact on the environment? We're looking for individuals who share our vision and want to contribute to a sustainable future.
    $75k-100k yearly Auto-Apply 60d+ ago
  • Field Energy Specialist

    Housebuildr Inc.

    Remote support specialist job in Los Angeles, CA

    Job DescriptionBenefits: Free uniforms We are seeking a motivated and enthusiastic Field Energy Specialist to join our team. This position combines both field marketing and digital marketing efforts to promote our energy products and services in the local community. As a Field Energy Specialist, you will be responsible for engaging with potential customers directly in the field while also assisting in online marketing campaigns to drive brand awareness and customer acquisition. Key Responsibilities: Conduct field marketing activities, such as attending local events and meeting with potential customers to promote energy products and services. Utilize digital marketing strategies, including social media, email campaigns, and website content, to enhance brand visibility and customer engagement. Generate leads through both in-person outreach and online advertising strategies. Educate customers about energy solutions, benefits, and how they can reduce costs through sustainable energy options. Maintain a strong presence in local communities to build relationships and drive interest in energy products. Track and report on the success of field and digital marketing campaigns, making suggestions for improvements. Collaborate with the marketing team to ensure all marketing efforts are aligned with company objectives. Assist with digital content creation for social media and marketing materials. Qualifications: High school graduate or equivalent. Strong interpersonal skills with the ability to communicate effectively with potential customers. Interest in marketing and/or the energy industry. Ability to work both independently and as part of a team. Comfortable working outdoors and attending events in various weather conditions. Basic understanding of social media platforms, digital advertising, and content creation. Ability to adapt to new technology and tools. Positive attitude, strong work ethic, and self-motivation. Preferred Skills (Not Required): Experience with social media marketing or digital marketing tools. Knowledge of energy-saving products or services. Why Join Us? Opportunity to gain hands-on experience in both field marketing and digital marketing. Work in a dynamic and fast-paced industry focused on sustainable energy solutions. Collaborative and supportive work environment. Competitive salary and benefits package. If you're ready to make an impact in the growing energy sector and have a passion for marketing, we'd love to hear from you! Apply today to join our team as a Field Energy Specialist.
    $48k-88k yearly est. 3d ago
  • Home Delivery / Field Specialist

    Synergy Respiratory

    Remote support specialist job in Glendale, CA

    Job Description About Us Synergy is an In Home Respiratory provider, servicing patients in California and Nevada since 2004. We are focused on delivering the highest level of patient care and service to the doctors and hospitals we work with. About the Role: The Home Delivery / Field Specialist plays a critical role in ensuring that products reach customers efficiently and in excellent condition, directly impacting customer satisfaction and company reputation. This position involves managing the end-to-end delivery process, including loading, transporting, and unloading goods at customer locations. The specialist will also serve as the primary point of contact for customers during delivery, providing professional and courteous service while addressing any questions or concerns. Additionally, the role requires performing basic installation, setup, or demonstration of products when necessary, ensuring customers are fully satisfied with their purchase. Ultimately, this position contributes to the seamless operation of the supply chain and fosters positive customer relationships through reliable and attentive service. Minimum Qualifications: Valid driver's license with a clean driving record. High school diploma or equivalent. Ability to lift and carry heavy items safely (up to 50 lbs). Strong communication and customer service skills. Basic knowledge of vehicle maintenance and safety procedures. Available to work after hours and on-call Preferred Qualifications: Previous experience in home delivery, field service, or logistics roles. Familiarity with handheld delivery and inventory management devices. Technical aptitude for product installation and troubleshooting. Ability to work independently and manage time effectively. Responsibilities: Safely operate delivery vehicles to transport products to customer locations in a timely manner. Load and unload products carefully to prevent damage during transit. Communicate effectively with customers to confirm delivery details and provide updates as needed. Perform basic installation, setup, or demonstration of products to ensure customer satisfaction. Maintain accurate delivery records and report any issues or discrepancies promptly. Adhere to all safety regulations and company policies during delivery and field operations. Collaborate with warehouse and logistics teams to coordinate delivery schedules and resolve any logistical challenges. Benefits: Day shift, Full time, 4 day Work Week 401K with Employer Matching (after 1 year of employment) Paid holidays and vacation Medical, Dental, and Vision plans available Skills: The required skills such as safe driving, customer communication, and physical stamina are essential for daily delivery tasks and ensuring products arrive undamaged and on time. Strong interpersonal skills enable the specialist to interact positively with customers, addressing their needs and enhancing their overall experience. Technical skills and preferred qualifications support the ability to perform product installations and troubleshoot minor issues, adding value beyond simple delivery. Organizational skills help manage delivery schedules and maintain accurate records, ensuring operational efficiency. Together, these skills enable the specialist to operate independently in the field while maintaining high standards of safety, professionalism, and customer satisfaction. Synergy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $48k-88k yearly est. 5d ago
  • Field Specialist Investigator

    Frasco 4.1company rating

    Remote support specialist job in Pasadena, CA

    Part-time Description Job Title: Field Specialist Investigator Job Type: Part-Time, Billable Hours, Non-exempt Compensation: $20 - $22/hour, paid weekly Reports To: Regional Manager Bi-lingual in Spanish and English needed The Interviews Team is looking for an entry-level Field Investigator to join our team. This is an entry-level position and ideal for someone looking for part-time flexible hours while growing your career within the investigative services industry! Our Field Specialists investigate all types of insurance claims including workers' compensation, suspected fraud, and liability while delivering high-quality results for our clients. In this role you will handle document signings and retrievals by visiting places of residence, conduct wellness checks, collect photo and video evidence from accident locations, prepare and dictate investigative reports, and submit daily updates on the work performed for each case. Compensation: Hourly Rate: $20 - $22 per hour (Weekly Pay) Commensurate with experience and performance Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction Mileage Reimbursement: $0.55 per mile for all portal-to-portal and mobile surveillance mileage Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.) Paid Training: Paid at regular hourly rate Essential job functions include, but are not limited to: Conducting insurance claims investigations by performing scene investigations and canvases (collect photo/video evidence from the location of the accident) Review all case materials prior to conducting investigative activity Document signings and retrieval via home visits Daily submission of updates regarding work performed on each case Preparing and dictating investigation reports About Us: Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations. Requirements Requirements Scene Investigator candidates must have: Strong attention to detail with commitment to accuracy and quality Ability to effectively communicate with others Ability to work independently Ability to work from a home-based office and work flexible hours Valid driver's license and vehicle with good driving record Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage Smartphone, printer, scanner, desktop/laptop computer with a good internet connection Ability to model behaviors that reflect Frasco's core values Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordingly Preferred Qualifications/Experience: Associate or Bachelor's Degree in Criminal Justice or related field Bi-lingual in Spanish and English Customer service experience Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years! Ready to make a difference? Apply now!All replies are confidential Equal Opportunity Employer PM18
    $20-22 hourly 12d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Santa Ana, CA?

The average remote support specialist in Santa Ana, CA earns between $37,000 and $90,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Santa Ana, CA

$58,000

What are the biggest employers of Remote Support Specialists in Santa Ana, CA?

The biggest employers of Remote Support Specialists in Santa Ana, CA are:
  1. Carrington Mortgage Services, Mortgage Lending Division
  2. CarringtonRES
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