Post job

Remote support specialist jobs in Somerville, MA - 815 jobs

All
Remote Support Specialist
Field Specialist
Support Specialist
Technical Support Specialist
Desktop Support Lead Technician
Technical Support Executive
Production Support Specialist
Senior Help Desk Analyst
Technical Operations Specialist
Information Technology/Support Technician
Systems Specialist
Customer Service Analyst
Support Associate
  • Applied Tech Market Executive - Innovation Economy Banking MD

    Jpmorgan Chase & Co 4.8company rating

    Remote support specialist job in Boston, MA

    A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion. #J-18808-Ljbffr
    $69k-114k yearly est. 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Fleet Services Analyst

    EG America 4.4company rating

    Remote support specialist job in Westborough, MA

    Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 'one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Competitive Wages Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: Responsible for tracking slow-moving, excess, or obsolete inventory. Scheduling and oversite of inventory counts and discrepancies. File, monitor and analyze warranty claims to ensure we are maximizing warranty return dollars. Responsible for the reconciliation and expedition of all invoices associated with the fleet maintenance and distribution network. Responsibilities: 1. Coordinate weekly cycle counts and track discrepancies in TMW/TMT software. 2. Coordinates/schedules complete physical inventory count annually. 3. Generate reports to track inventory levels, aged inventory, adjustments, and min/max control. 4. Company administrator for the TMW/TMT management system. Maintain accurate records in inventory and shop management systems. 5. Responsible for the reconciliation, coding and submitting of all invoices associated with the fleet maintenance and distribution network through AP software Stampli. 6. Responsible for payroll approval and time off scheduling for all fleet maintenance employees 7. File warranty claims with OEMs and third-party vendors 8. Track open warranty cases and follow up for timely resolution. 9. Maintain documentation and records for all warranty-related activities. 10. Collaborate with technicians to gather necessary information for accurate claim submission. 11. Monitor and analyze warranty trends to identify repeated issues or failures. 12. Coordinate warranty parts return and manage reimbursement processes. Working Relationships: Fleet Maintenance Manager, shop foreman, shop technicians, outside vendors as it relates to billing, fleet administration department, and all supply chain partners Requirements: Minimum Education: High School Diploma or GED equivalent Minimum Experience: 3 years fleet maintenance and distribution experience Preferred Experience: 5 years' fleet maintenance and distribution experience Soft Skills/Competencies: Strong organizational and communication skills, both written and verbal. Proficient in Microsoft Office 2010 word and excel Other Requirements: Travel: Periodic travel to satellite shops - clean driving record required Hours & Conditions: Typically, Monday - Friday, 8+ hour days in office setting, 5 days in Westborough - subject to change Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs. Additional Info: At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
    $41k-64k yearly est. 4d ago
  • Senior Help Desk Analyst

    Vanderweil Engineers 4.4company rating

    Remote support specialist job in Boston, MA

    Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors-including Science & Technology, Mission Critical, Academic, Healthcare, and Commercial. As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project. We offer mentorship, growth and stability in an ever-changing volatile environment. Join us to do the best work of your career as a Senior Helpdesk Analyst at our Boston, MA headquarters (Seaport District - four minutes from South Station, Hybrid schedule). What You will Achieve Delivering best in class support to Vanderweil internal clients. Work with new technology and latitude to take ownership of business technology initiatives. Use your versatility and problem-solving skills to deliver solutions while solving challenges. Learn from a long tenured team of technology professionals. Responsibilities: Endpoint & Identity Management Microsoft Intune / Endpoint Manager (Laptop imaging and deployment etc) MS Teams Phone support User and device lifecycle management: Troubleshoot device compliance, update failures, and encryption issues User moves/ adds/ changes Troubleshooting Basic & Advanced Technical Support - Serve as Tier 2 / Tier 3 escalation point for complex incidents including supporting other offices and wfh colleagues Troubleshoot advanced issues across: Windows 11 OS Platform Microsoft 365 (Exchange Online, Teams, OneDrive) Active Directory / Entra ID (Azure AD) VPN, MFA, SSO Application installs Work with infrastructure & cybersecurity teams to solve complex issues Open and manage support tickets with vendor support Conference Room Audio Visual Setup and Support Setup and support Conference Room AV devices (mostly Logitech RallyBar) Security & Compliance Support Support MFA enrollment and recovery Assist with investigation of/ response to suspicious activity Follow secure handling and escalation procedures Knowledge, Process & Automation Create and maintain: Knowledge base articles Standard operating procedures (SOPs) Recommend improvements to tools and workflows Requirements: 5+ years in Helpdesk with increasing responsibility Strong communication and interpersonal skills Network fundamentals - DNS, DHCP, TCP/IP, VPN Endpoint Management - Intune, GPO, Windows Update Autodesk Engineering is a plus Ability to lift at least 35lbs Some infrequent travel to other Vanderweil offices Flexible & Hybrid Work Culture At Vanderweil Engineers, we believe our best work is done when flexibility is offered. We know that work/life balance is crucial to our employees, our flexible and hybrid work style allows team members to have the freedom to be innovative, and drive results their way. To learn more about our work culture, please visit us at ******************* Our wellness programs are above and beyond, as our team members physical and behavioral health are a priority. The compensation range is $75,000 - $85,000 commensurate with years of experience, professional licensure and education.
    $75k-85k yearly 3d ago
  • Manufacturing Technical Operations Specialist

    JMD Technologies Inc.

    Remote support specialist job in Boston, MA

    Title: Senior Manufacturing Technical Operations Specialist Employment Type: Contract (12 months + possible extension or conversion) Status: Accepting Candidates (Multiple Openings) About the Role: We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment. Key Responsibilities: Triage manufacturing issues in real time on the manufacturing floor Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities Apply structured root cause analysis tools to identify issues and drive resolution Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs) Support strong quality documentation practices in a GMP-regulated environment Qualifications: 6+ years of progressive experience in pharmaceutical development or manufacturing 4+ years of hands-on analytical investigations and Quality Control experience Strong background in analytical investigations and quality documentation Experience supporting QC / analytical operations in GMP manufacturing Exposure to facility or calibration investigations is a plus (not required) Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically Compensation (MA Pay Transparency): Estimated hourly range: $50-$58/hr (W-2) Final rate within this range will be based on experience, skill set, shift alignment, and interview results
    $50-58 hourly 1d ago
  • Materials Planning & Systems Specialist

    Klein Marine Systems, Inc. 3.9company rating

    Remote support specialist job in Newburyport, MA

    Who we are Klein Marine Systems is the world's leading side scan sonar manufacturer, and we are immensely proud of where we are and how we got here. We are currently undergoing a remarkable period of transformation, making now an incredibly exciting time to join our team. We are searching for dynamic, technically skilled individuals who are passionate about their work to join us in Newburyport, MA. In return, you will have the opportunity to be part of the world's leading side scan sonar enterprise: contributing to significant advancements in our technologies and operations. Unleash your potential with a rewarding career If you possess a visionary mindset, a knack for solving complex challenges, and a burning desire to make a genuine impact on the world, explore our job opportunities. Seize the opportunity to unleash your courage and contribute to a more connected, smarter, and brighter future. We are seeking a highly motivated Materials Planning & Systems Specialist to support and improve the company's Material Requirements Planning (MRP), production floor scheduling, and product data management processes. This role will also coordinate the implementation of a new Product Lifecycle Management (PLM) system, ensuring accurate data flow between Engineering, Supply Chain, and Manufacturing systems. The ideal candidate is detail-oriented, highly organized, and experienced with manufacturing planning systems. This role will help bridge operations and engineering to ensure materials, schedules, and data are aligned for efficient production. The Materials Planning & Systems Specialist position will be located in our Newburyport, MA location and will report to our Director of Operations. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Key Responsibilities: Material Planning & MRP Execution Execute and monitor MRP runs in Microsoft Business Central, ensuring accurate material availability and production planning. Analyze MRP outputs to identify shortages, expedite needs, and recommend planning parameter adjustments. Maintain accurate BOMs, routings, and item data to ensure effective material planning. Work cross-functionally with Procurement, Engineering, and Production to resolve material and scheduling conflicts. Track and report on key metrics such as material shortages, schedule adherence, and inventory accuracy. Production Planning Assist in developing and maintaining production schedules that align materials and capacity. Support manufacturing leads in load balancing and prioritizing work orders. Improve data accuracy for work order reporting and WIP tracking. Help identify and address bottlenecks or inefficiencies in the scheduling process. PLM Implementation & Systems Integration Serve as the primary coordinator for the new PLM system implementation, replacing Omnify. Work with Engineering and IT to define workflows for change management, revision control, and document release. Support data migration of part records, BOMs, and associated documents. Ensure synchronization between PLM and Microsoft Business Central to maintain consistency across systems. Train and support users on new PLM tools and processes after deployment. Continuous Improvement Identify and implement process improvements for MRP accuracy, data integrity, and planning efficiency. Support initiatives to improve communication between Engineering and Operations through better system integration. Document and maintain standard operating procedures related to planning and change control. Qualifications and Essential Skills: Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, or related field (or equivalent experience). 3+ years of experience in materials planning, MRP execution, or production control in a manufacturing environment. Hands-on experience with ERP systems (Microsoft Business Central preferred). Familiarity with PLM tools (Omnify or similar) and basic understanding of change management processes. Strong analytical skills and attention to detail. Excellent communication and organizational abilities; comfortable working across departments. Preferred Qualifications Experience in electro-mechanical product manufacturing. Experience participating in or supporting a system implementation project (PLM, ERP, or MES). Familiarity with ISO 9001 or AS9100 environments. Lean or Six Sigma certification a plus. Klein Marine Systems offers a generous compensation package; benefits begin on date of hire. Comprehensive Health, Dental and Vision Plans Elective deductions for Flexible Spending Accounts Company Paid Life Insurance, Short and Long-Term Disability Supplemental Life Insurance Supplemental Critical Illness and Accident coverage 401(k) Retirement Savings Plan with employer contribution; Roth IRA option Employee referral program 14 Paid Holidays Flexible work arrangements Generous Flex Paid Time Off account Are you ready to join our exceptional team? We are constantly seeking top talent in the fields of Engineering, Sales, Manufacturing Operations, Finance and Accounting, Technology, R&D, Marketing, and Field Operations. At Klein, we take pride in creating a supportive, fair, and inclusive working environment that empowers you to thrive and advance in your career. Rest assured that all qualified applicants will be considered for employment without any discrimination based on race, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factors prohibited by law.
    $86k-127k yearly est. 3d ago
  • Clinical Field Specialist

    Accordance Search Group

    Remote support specialist job in Boston, MA

    Clinical Field Specialist - Boston (covering sites from Boston to NY) Provide clinical expertise at training labs, including hands on implant procedure training with several physicians at a time in a simulated EP lab setting. Assist in onsite education and technical training activities with physicians and hospital support staff. Educate implanting teams on proper indications for use Provide support on questions regarding device follow up. Facilitate onsite training in-service with staff on procedure simulators, including simulated procedures and procedural troubleshooting. Support local field representative training to support the study, if applicable. Responsible for implant and follow-up visit procedure support Assist clinical studies team in data collection during implant and follow-up visits Responsible for scheduling individual travel arrangements Maintain hospital eligibility/access with various vendor credentialing services. Maintains a high level of communication with study sites and customers, Manager, FPS Group, and the GPS study team, including the Field Clinical Studies Engineering group, throughout the Global Pivotal Study. FPS and FCSE are expected at implant/ follow-up with FPS focus on implant procedure support and programming and FCSE focus on study protocol requirements Experience: Bachelor's degree in engineering, biological sciences, or a related field, OR equivalent or related experience in cardiology or clinical research. 3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable product. Prior experience with Cardiac Rhythm Management (CRM) required Preference for CCDS certification. Travel Requirements 75% overnight travel may be required.
    $44k-80k yearly est. 1d ago
  • Fleet Management Support Specialist

    Crown Equipment Corporation 4.8company rating

    Remote support specialist job in Boston, MA

    : Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Responsibilities Responsible for driving end-user adoption of Crown InfoLink products. Helps customer develop and implement best practices and standard operating procedures. Prepare internal and external customers for a successful implementation by planning, training and managing support service processes. Develop and support the retail network to provide web-user and operator trainer training. Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes. Analyze Crown InfoLink data and make recommendations on action steps. Participate in sales calls and demos to the extent that it relates to the after-sale support. Quote, sell, and provide Crown InfoLink support services. Minimum Qualifications 2-4 years related experience Associate degree (Business) Must have valid driving privileges Extensive travel & overnight stays (over 20%) Preferred Qualifications Lead and effectively garner customer support to achieve customer objectives. Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $46k-59k yearly est. 4d ago
  • Production Support Specialist - 26-00177

    Cyberthink Inc. 4.2company rating

    Remote support specialist job in Framingham, MA

    As a Production Support Specialist, you will play a key role in supporting Store equipment platform of over 15,000 machines. This assignment will provide the opportunity to dig into detail and use analytical skills to manage supplies and vendors! You will play a supporting role in vendor management and general database support while working with a group of highly skilled professionals in a result focused environment. Key Responsibilities: Monitor reporting detailing equipment that requires service that is outside of service level agreements: Communicate expectations and track results Escalate concerns as needed Log data into tracking sheets Process and track invoices: Enter and calculate status of spend Ensure invoices are received and processed timely Create weekly Supply reports: Download data and create spreadsheet communication to major providers Track status of communications Monitor supply levels Communication/Interactions: Excellent verbal and written communication skills Highly collaborative team player with can-do attitude Results-oriented, analytical thinker, intellectually curious Required Skills, Experiences, Education and Competencies: Bachelor's degree Aggressive and proactive attitude to solve problems and win at all levels MS Office, PowerPoint, Advanced Microsoft Excel skills Detail-oriented, organized Project management Self-motivated Data science, inventory management The hourly range for roles of this nature are $18.00 to $25.00/hr. Rates are heavily dependent on skills, experience, location, and industry. cyber Think is an Equal Opportunity Employer.
    $18-25 hourly 1d ago
  • IT Tech Support- Only W2 and Locals Only

    SGS Technologie 3.5company rating

    Remote support specialist job in Andover, MA

    US Citizens and Green card holders would be considered only on W2. We are looking for a Deskside Support Technician to provide hands-on technical support for end users. The ideal candidate will be responsible for troubleshooting and resolving issues related to desktops, laptops, printers, and other IT hardware/software in an onsite environment. Key Responsibilities Provide onsite deskside support to end users for desktops, laptops, and peripherals Diagnose and resolve hardware and software issues on Windows systems Install, configure, and troubleshoot printers (local & network printers) Perform system setups, imaging, OS installations, and upgrades Troubleshoot issues related to MS Office, Outlook, email, and common business applications Replace faulty hardware components (RAM, hard drives, keyboards, monitors, etc.) Provide support for basic networking issues (LAN, Wi-Fi connectivity, VPN access) Log, track, and resolve incidents using a ticketing system Escalate unresolved issues to appropriate teams when required Maintain IT asset inventory and documentation Ensure adherence to IT policies and security standards Required Skills & Qualifications Strong experience in desktop & laptop troubleshooting (Windows 10/11) Hands-on experience with printer setup, configuration, and troubleshooting Good understanding of hardware components and peripherals Experience with Active Directory (password resets, user unlocks, basic group management) Knowledge of ticketing tools (ServiceNow, Remedy, Jira, etc.) Basic understanding of networking concepts (IP, DNS, DHCP) Excellent customer service and communication skills Ability to work independently in an onsite environment Preferred Qualifications IT certifications (CompTIA A+, Network+, or similar) Experience supporting corporate or enterprise environments Exposure to SCCM, Intune, or endpoint management tools Soft Skills Strong problem-solving abilities Patience and professionalism while supporting end users Ability to manage multiple tasks and prioritize effectively
    $51k-67k yearly est. 1d ago
  • Field Specialist QA Operations

    TSR Consulting 4.9company rating

    Remote support specialist job in Devens, MA

    84211 **Please only local candidates to Devens MA **Pharmaceutical experience is a MUST Work Schedule is a 2 week rotation: * 5am to 5:30pm, 2 on (Tue, Wed) * 2 off (Thurs, Fri) * 3 on (Sat, Sun Mon) * 2 off (Tues, Wed) * 2 on (Thurs, Fri) * 3 off (Sat, Sun, Mon) * Holidays included as the needs of the business warrant. TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. Our client, a leading pharmaceutical company is hiring a Field Specialist QA Operations for a 12+ months contracting assignment. Must have skills: Minimum 4 years relevant work experience, with experience in a Quality Assurance role Required manufacturing shop floor documentation experience Must have strong authorship and ability to critically review investigations, interpret results and generate technical conclusions consistent with Quality risk management principles Understands continuous improvement and improves efficiency and productivity within the group or project Must have sound knowledge and experience in FDA regulated cGMP warehousing, Quality, and compliance environments Directs quality initiatives that accomplish continuous improvement and enhance site quality system efficiencies Routinely recognizes and resolves Quality issues; Informs management of proposed solutions Knowledge of US and global cGMP requirements Must have strong authorship and ability to critically review investigations, interpret results and generate technical conclusions consistent with Quality risk management principles Knowledge of quality processes, including material disposition, change control, product complaints, deviations, investigations, and CAPA management Pay: $57-58/hour W2 Location: Devens MA Responsibilities: Perform QA on the floor activities Ensure manufacturing compliance with applicable procedures and batch records Perform real time review of manufacturing batch records Review manufacturing shop floor documentation
    $32k-45k yearly est. 2d ago
  • Support Specialist

    Business Needs Inc.

    Remote support specialist job in Framingham, MA

    Key Responsibilities: Monitor reporting detailing equipment that requires service that is outside of service level agreements: • Communicate expectations and track results • Escalate concerns as needed • Log data into tracking sheets Process and track invoices: • Enter and calculate status of spend • Ensure invoices are received and processed timely Create weekly Supply reports • Download data and create spreadsheet communication to major providers • Track status of communications • Monitor supply levels Communication/Interactions: • Excellent verbal and written communication skills • Highly collaborative team player with can-do attitude • Results-oriented, analytical thinker, intellectually curious Essential skills and experience: • Knowledge of Excel a must • Detail-oriented, organized • Project management • Self-motivated • Data science, inventory management • Knowledge of MS Office, PowerPoint a plus Education: • Bachelor's degree • Aggressive and proactive attitude to solve problems and win at all levels • Intermediate to Advanced Microsoft Excel skills
    $34k-58k yearly est. 1d ago
  • Operations Support Associate

    Primark 2.6company rating

    Remote support specialist job in Boston, MA

    Operations Support Shift: 9AM-2PM Because your opportunities are endless Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you create a safe customer and colleague in-store environment and support operational excellence for an amazing shopping experience. If you are ready to do retail our way, apply now to be an in-store Operations Support colleague! What will I be doing? As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for our customers. From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store. Here is how it looks in action: • Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence • Support the customer experience by printing POS tickets and assist with updating price adjustments • Support with EHS activities in accordance to local guidelines, including training new hiring and training refresher courses • Raise maintenance repair orders, liaising with contractors, and supporting store management teams required contractor paperwork • Assist with reporting and resolving technology repairs in a timely manner • Input updates to systems and maintain stock file accuracy and manage lost property process • Order PPE, store stationary orders, shop floor hardware goods, and ensure First Aid kits are stocked • Support with routine self-audits and update the Store Manager/ EHS & Operations In-Store Lead on daily/weekly activities and deadlines Who you are: You have a passion for store operations and enjoy providing a great colleague and customer experience! You also bring the following skills and experience: • Strong organizations, administration, and data entry skills. • Great people skills with the ability to build and maintain credible working relationships with colleagues. • Ability to effectively communicate, guide, and support colleagues • Planning and organising skills with strong attention to detail. • Administrative, data entry, and computer skills. • Positive, proactive, and self-motivated Excited? Good. Because it's energising to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. We encourage all our people to grow, learn, and develop. Apply today to join us! Our fashion isn't one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. The pay range for this role is: $18.70 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
    $18.7 hourly 21h ago
  • Transportation Support Specialist

    Recovery Centers of America 4.1company rating

    Remote support specialist job in Westminster, MA

    Position Overview: The Transportation Support Specialist provides transportation to patients to and from treatment, and to destinations such as medical appointments, urgent care visits, and other locations as directed by the Administrative Manager in a safe and timely manner, adhering to strict time schedules. The Transportation Support Specialist may also assist in patient care activities to include assisting patients with daily schedules, monitoring patient safety/rounding, leading patients in educational and recreational activities, and accompanying patients to and from examinations and treatments. Specific Responsibilities: Transports patients and/or staff Performs and documents daily vehicle inspections to ensure safety Performs all aspects of patient belongings processing for new admissions and resulting from visitation, including search, debugging and deliver Monitors patient activities, provides security checks, completes documentation to include but not limited to, rounds sheet, Incident reports, records patient behavior Manage high-risk or re-engagement incidents Communicates with program leadership/administrator on-call any identified needs regarding safety, vehicle and/or transportation issues Communicates with inter-disciplinary departments regarding new admissions, discharges, and transfers Performs other assigned duties when patient transportation needs are low This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Education and Experience: Valid state driver's license Acceptable MVR High school diploma or equivalent Prior experience as a driver/transportation support specialist preferred 6 months experience in health and human service-related field preferred Maintains CPR certification Ability to work in fast-paced environment Excellent organizational skills and the ability to prioritize workload Proficiency with all technology hardware, systems and tools required to perform duties; training will be provided as needed. Competencies: Customer Service: Demonstrates concern for meeting internal and external customers' needs in a supervisor that provides satisfaction for the customer within the resources that can be made available. Impact and Influence: Works effectively with and through others including those whom there is no formal authority over. Time Management: Uses his or her time effectively and efficiently; concentrates his/her efforts on the most important priorities; adeptly handles several tasks at once. Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Work Environment: May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time seated in a motorized vehicle and on their feet, actively working with patients. Noise level is moderate. Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected
    $36k-42k yearly est. 4d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Worcester, MA

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $47k-81k yearly est. 7d ago
  • Fire & Life Safety Field Specialist

    Gigantes Group

    Remote support specialist job in Boston, MA

    Fire & Life Safety Field Specialist - Boston, MA (Flexible Location) Salary: $130,000 - $150,000+ (DOE) Type: Full-time, Field-Based Industry: Fire Protection / Life Safety / Construction Posted by: Gigantes Group Recruitment About the Company Our client is a leading multidisciplinary engineering consultancy recognized nationally for its commitment to safety, performance, and innovation in building systems. Their Fire & Life Safety division is growing rapidly and seeking a seasoned professional to take on a pivotal field-based position in the Greater Boston area. About the Role This position offers an exciting opportunity to lead and execute field operations across a diverse portfolio of projects. The successful candidate will be responsible for inspection, testing, commissioning, and integrated fire and life safety systems, supporting both local and national teams. This is not a design or consulting engineering role - instead, it's a hands-on, field-oriented position that bridges technical expertise, site management, and operational leadership. Key Responsibilities Lead and perform fire and life safety inspections, testing, and commissioning for active and passive systems. Oversee and coordinate construction administration (CA) activities across multiple projects. Work directly with contractors, AHJs, and client representatives to ensure compliance with NFPA standards. Support and guide regional and national teams on integrated testing and commissioning procedures. Manage field documentation, reports, and compliance tracking using digital tools (e.g., iPads, inspection software). Provide mentorship and technical guidance to junior field staff across regions. Collaborate closely with project management and fire engineering teams to ensure seamless delivery. Qualifications & Experience Essential: 5-15 years of relevant experience in fire protection, life safety, or related field operations. Strong background in construction administration, inspection, or commissioning within fire/life safety systems. Hands-on experience with one or more of the following: Fire alarm and suppression systems Integrated testing (NFPA 3 & 4) Smoke control and mechanical interface testing Passive fire protection (firestopping, rated construction) Construction fire safety inspections (e.g., SAME) Excellent communication and documentation skills - able to interface confidently with contractors and clients. Proficiency with digital reporting tools (e.g., tablets, inspection apps). Preferred (but not required): ICC or International Firestop Council certifications. Degree in Fire Protection, Mechanical, or related engineering field. Previous experience with consulting or contracting firms in fire/life safety. PE license is not required , but exposure to integrated system design and commissioning is advantageous. Location & Flexibility Based in Greater Boston, with flexibility to work from Charlestown or Worcester offices. Significant fieldwork across the Boston metro area is expected. Candidates must live within reasonable commuting distance, though strong relocation candidates will be considered. Compensation & Growth Base salary: $130,000-$150,000+, depending on experience. Signing bonus and performance-based incentives available. High long-term ceiling - this position offers the potential to grow a service line and oversee field operations regionally. Ideal Candidate Profile You thrive in the field, enjoy hands-on technical problem-solving, and can navigate between job sites, contractors, and engineers with ease. You're experienced, dependable, and take pride in doing things the right way - with safety and precision at the forefront. If you're looking to step into a role with autonomy, challenge, and visible impact, this is an opportunity to truly grow your career. How to Apply If you have the background, certifications, and ambition to make an impact in the fire protection and life safety industry, we want to hear from you. Apply via Gigantes Group Recruitment or reach out directly to Tom Marks for a confidential discussion. 📩 *************************** 🌐 *********************
    $130k-150k yearly Easy Apply 60d+ ago
  • IT Systems and Desktop Support Lead

    Riverdale Mills Corp 3.9company rating

    Remote support specialist job in Northbridge, MA

    Job DescriptionDescription: Local candidates only. No relocation. We are seeking a motivated, hands-on IT professional to support and own the core technology environment of a 115-person manufacturing organization. This role is primarily focused on desktop and user support, system reliability, cybersecurity, and day-to-day operational IT execution. The IT Systems and Desktop Support Lead will be responsible for end-user computing, hardware, Microsoft 365, email, telephony, audio-visual systems, printers, security cameras, inventory control systems, and several cloud-based operational platforms including CMMS and ERP-related tools. The role also includes limited coordination with manufacturing control systems, including SCADA and Ignition environments, in collaboration with engineering and external specialists. This position works closely with an external IT consulting partner while remaining the internal owner of systems, standards, documentation, and user experience. End-User Support and Desktop Operations Provide hands-on, on-site support for desktops, laptops, printers, mobile devices, time clocks, and peripherals across office and manufacturing environments. Troubleshoot hardware, software, access, and connectivity issues with an emphasis on responsiveness and uptime. Manage onboarding and offboarding processes, including equipment provisioning, account creation, and access controls. Systems and Platform Support Administer Microsoft 365, including email, user accounts, licensing, security settings, and collaboration tools. Support cloud-based platforms such as iMaint CMMS, inventory control systems, phone systems, and camera security systems. Coordinate with vendors and internal stakeholders to ensure systems are stable, documented, and properly supported. Audio-Visual and Collaboration Systems Support and maintain conference room and meeting space audio-visual systems, including displays, cameras, microphones, speakers, and conferencing hardware. Ensure reliable operation of Microsoft Teams and other collaboration platforms in meeting rooms. Troubleshoot and resolve AV issues affecting meetings, training sessions, and executive communications. Coordinate with vendors for AV installation, upgrades, standardization, and equipment replacement. Cybersecurity and System Reliability Own day-to-day cybersecurity hygiene, including endpoint protection, multi-factor authentication, patching, backups, and access control. Monitor system health and proactively identify risks to uptime, data integrity, and security. Support incident response activities in coordination with external IT partners. Manufacturing and OT Coordination Coordinate IT connectivity and user access related to manufacturing systems, including SCADA and Ignition interfaces. Work with engineering and external integrators to ensure secure, reliable separation between IT and manufacturing environments. Support documentation and access standards for IT-to-OT interfaces. Vendor and Partner Coordination Serve as the primary internal point of contact for the external IT consulting partner. Track issues, validate completed work, and ensure alignment with internal standards. Coordinate third-party vendors for hardware, telecom, security, and AV services. Documentation and Continuous Improvement Maintain documentation of systems, configurations, procedures, and asset inventories. Identify opportunities to standardize equipment, improve reliability, and reduce recurring support issues. Assist with audits, internal reviews, and compliance-related requests as needed. Requirements: 5+ years of hands-on IT support or systems administration experience. Strong desktop support background in Windows environments. Experience administering Microsoft 365 and supporting cloud-based business platforms. Practical understanding of cybersecurity fundamentals. Ability to work effectively in an on-site manufacturing environment. Preferred Qualifications Experience supporting CMMS, ERP, inventory, or manufacturing-related systems. Familiarity with conference room AV systems and collaboration platforms. Exposure to SCADA or Ignition environments at an access or coordination level. Experience working alongside managed service providers or external IT consultants. Benefits We offer a competitive & market salary and a comprehensive benefits package including health insurance, dental, vision, life insurance, STD, LTD, 401(k), profit sharing. Riverdale Mills is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic. About Us Riverdale Mills Corporation is one of the largest manufacturers of galvanized and PVC coated welded wire mesh in the world. A privately held company based in Northbridge, MA. Riverdale Mills specializes in the design and manufacturing of commercial, industrial and consumer wire products, tools and accessories for the marine, aquaculture, security, and construction and farming industries. The company's exemplary quality and manufacturing expertise is known worldwide
    $68k-101k yearly est. 5d ago
  • Reality Capture Field Specialist I

    Harry R Feldman

    Remote support specialist job in Boston, MA

    The Reality Capture Field Specialist I is an integral part of the Reality Capture department and in collaboration with other Field Specialists provides onsite laser scanning, survey control, SLAM mobile scanning, and preconstruction survey support. Responsibilities will include operation of all Feldman Geospatial's scanning equipment, alongside conventional survey instruments including Levels, Total Stations, and GPS. Field Specialists will be guided by senior Field personnel in assisting with executing laser scanning plans, survey control, and level runs in support of Reality Capture department projects. As a key member of our team, the Reality Capture Field Specialist I is expected to uphold the company's core values of trust, respect, accountability, humility, health, and leadership. This includes demonstrating integrity in all actions, fostering a respectful and inclusive environment, taking responsibility for your work, showing humility in collaboration, prioritizing well-being, and leading by example to contribute positively to the overall culture and success of the company. Job Title: Reality Capture Field Specialist I Reports To: Reality Capture Project Manager Direct Reports (Y/N): N Department: Reality Capture Work Status: Full-time regular FLSA Status: Non-exempt Revised Date: 06/12/2025 Essential Duties and Responsibilities: Perform on site laser scanning survey for point cloud deliverables. Operate Leica P40, P50, RTC360 scanners and Navvis VLX laser scanners. Perform conventional survey including Total Station operation, Digital Levels, and DGPS Receive project briefing from senior RC Field personnel or Project Managers/APMs and work in tandem with support for successful delivery. Provide support to RC Field personnel in equipment setup. Work under direction of RC Field personnel and Managers to execute scan plan for project delivery. Qualifications and Skills: Previous relevant scanning, survey, or engineering experience a plus, training will be provided Bachelor's degree in surveying, engineering, or equivalent experience a plus Outstanding communication and facilitation skills Strong independent management skills Ability to build strong partnerships and relationships with Feldman team members. Troubleshooting and solution-oriented approach to problem solving once training is complete Ability to organize, analyze and present information and data in a clear, concise, and meaningful way, including with MS Office (Word, Excel, PPT) Core Competencies: Dependability: Consistently delivers on promises and can be relied upon to meet deadlines, complete tasks, and maintain high standards of work quality Accountability: Takes ownership of responsibilities and outcomes, following through on commitments and holding oneself and others to high standards of performance Communication and Interpersonal Skills: Clearly conveys information in written and verbal form, actively listens, and effectively engages with others to facilitate understanding and collaboration. Adaptability and Flexibility: Responds positively to changing priorities and shifting demands, remaining open to new approaches and maintaining performance in dynamic environments Attention to Detail: Ensures accuracy and precision in all work tasks, thoroughly reviewing information and processes to avoid errors and maintain high-quality results Time Management: Efficiently organizes and prioritizes tasks to maximize productivity, meeting deadlines and managing time effectively across multiple projects. Safety and Compliance: Adheres to and promotes safety standards and regulatory guidelines, ensuring a safe and compliant working environment for all team members. Working Conditions: The physical work environment is most often field based with long periods of standing. Travel is required to work sites. You must be in position of reliable transport and a valid and driving license. Site work will be safety critical locations where PPE is required. Work may be outdoors in extreme weather conditions. Must be able to lift and carry approx. 50 pounds Work may be on active construction sites or facilities, in adverse weather conditions, and/or at heights. You may be required to navigate confined/crawl spaces. Work Authorization: Must be eligible to work in the United States AAP/EEO Statement: Feldman Geospatial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law. Disclaimer: This is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, competencies, and activities associated with this role may change at any time with or without notice. This job description does not form a contract of employment. Employees at Feldman Geospatial are employed at-will, meaning either the employee or Feldman may end the relationship at any time, with or without notice.
    $44k-80k yearly est. 60d+ ago
  • Hospital Sterilizer Decontamination Field Specialist

    Steris-Commercial Operations 4.5company rating

    Remote support specialist job in Boston, MA

    Job DescriptionRole Snapshot Step into a field-based role where you'll be the on-site expert keeping large hospital sterilizers pristine and reliable. As a trusted advisor to STERIS Customers, you'll deliver hands-on decontamination services and light maintenance on complex mechanical, electro-mechanical, and electronic equipment in fast-paced healthcare settings. A Day in the Life You begin the day by confirming your route and loading your company van (which you keep at home) with the right chemicals, tools, and PPE. On arrival, you brief the Customer on the cleaning plan, then: Perform chamber cleaning, including changing chemical ingredients, making proper chemical adjustments, and monitoring cycle parameters to maintain correct pressures. Inspect and maintain the chamber cleaning equipment; make minor repairs and escalate issues as needed for safe, effective operation. Handle, transport, and dispose of chemicals in strict accordance with safety protocols. Document all work using your company-issued smartphone and laptop; submit reports and updates promptly. Throughout the day you communicate proactively with Customers, Field Service partners, and the contract administration team-raising concerns, sharing updates, and identifying service enhancements. Before heading home, you reconcile your parts and supplies inventory and plan the next efficient route with the Scheduling Team and your Supervisor. Schedule and Travel Field service position with frequent travel (approximately 75%), primarily by company van within a few hours' drive; occasional air travel to other territories. Full-time role with variable shifts (mornings, afternoons, nights) and some weekend days. High flexibility required to meet healthcare facility needs. Overnights may be required, with up to 50% overnight travel. What You'll Own Customer satisfaction as the first point of contact-professional, proactive communication and rapid issue resolution. Scheduling coordination and status updates (arrival, service progress, completion, next steps). Adherence to coverage and service standards across your assigned territory. Troubleshooting observations and routing issues to the right technical contacts. Care and accountability for your company vehicle, tools, equipment, and parts inventory. What You Bring High School Diploma or GED. 3+ years of work experience, including at least 1 year in a technical or service field (e.g., sterile processing, mechanical, electrical, plumbing, HVAC, construction, automotive). An associate degree, relevant certifications, or military experience may count toward the experience requirement. Valid driver's license. Ability to work flexible hours-often outside standard business hours-with overtime and weekends; comfortable with up to 50% overnight travel. Solid computer and smartphone proficiency. Excellent interpersonal skills and Customer communication. Strong organization and problem-solving; able to work independently without supervision. Proficiency with industrial cleaning equipment operation, plus maintenance and repair skills. What STERIS Offers Market competitive pay Extensive paid time off plus 9 paid holidays Excellent medical, dental, and vision benefits Company vehicle Company cell phone and laptop Tools, equipment, and uniforms provided Long- and short-term disability coverage 401(k) with company match Maternity and paternal leave Additional add-on benefits/discounts (e.g., Pet Insurance) Tuition reimbursement and continued education programs Strong advancement prospects and a stable long-term career path Make a Direct Impact Join a high-performing team that supports safe patient care by ensuring sterilizers run at their best-every shift, every location.
    $73k-89k yearly est. 13d ago
  • Lab Instrument Support Specialist (GMP)

    JMD Technologies Inc.

    Remote support specialist job in Norwood, MA

    Title: QC Equipment Technician Employment Type: Contract Status: Accepting Candidates About the role Support QC lab operations by keeping equipment running properly and compliant with GMP standards. Key Responsibilities • Troubleshoot QC lab equipment issues • Support deviations, CAPAs, and change controls • Manage equipment lifecycle activities • Maintain cGMP-compliant documentation Qualifications • 3+ years in a GMP QC laboratory • Experience with equipment troubleshooting • Knowledge of GMP/GxP requirements • Strong documentation skills Compensation (MA Pay Transparency): • Estimated hourly range: $32-$35/hr (W-2) Final rate within this range will be based on skills, experience, and interview results.
    $32-35 hourly 1d ago
  • Hospital Sterilizer Decontamination Field Specialist

    Steris 4.5company rating

    Remote support specialist job in Boston, MA

    Role Snapshot Step into a field-based role where you'll be the on-site expert keeping large hospital sterilizers pristine and reliable. As a trusted advisor to STERIS Customers, you'll deliver hands-on decontamination services and light maintenance on complex mechanical, electro-mechanical, and electronic equipment in fast-paced healthcare settings. A Day in the Life You begin the day by confirming your route and loading your company van (which you keep at home) with the right chemicals, tools, and PPE. On arrival, you brief the Customer on the cleaning plan, then: Perform chamber cleaning, including changing chemical ingredients, making proper chemical adjustments, and monitoring cycle parameters to maintain correct pressures. Inspect and maintain the chamber cleaning equipment; make minor repairs and escalate issues as needed for safe, effective operation. Handle, transport, and dispose of chemicals in strict accordance with safety protocols. Document all work using your company-issued smartphone and laptop; submit reports and updates promptly. Throughout the day you communicate proactively with Customers, Field Service partners, and the contract administration team-raising concerns, sharing updates, and identifying service enhancements. Before heading home, you reconcile your parts and supplies inventory and plan the next efficient route with the Scheduling Team and your Supervisor. Schedule and Travel Field service position with frequent travel (approximately 75%), primarily by company van within a few hours' drive; occasional air travel to other territories. Full-time role with variable shifts (mornings, afternoons, nights) and some weekend days. High flexibility required to meet healthcare facility needs. Overnights may be required, with up to 50% overnight travel. What You'll Own Customer satisfaction as the first point of contact-professional, proactive communication and rapid issue resolution. Scheduling coordination and status updates (arrival, service progress, completion, next steps). Adherence to coverage and service standards across your assigned territory. Troubleshooting observations and routing issues to the right technical contacts. Care and accountability for your company vehicle, tools, equipment, and parts inventory. What You Bring High School Diploma or GED. 3+ years of work experience, including at least 1 year in a technical or service field (e.g., sterile processing, mechanical, electrical, plumbing, HVAC, construction, automotive). An associate degree, relevant certifications, or military experience may count toward the experience requirement. Valid driver's license. Ability to work flexible hours-often outside standard business hours-with overtime and weekends; comfortable with up to 50% overnight travel. Solid computer and smartphone proficiency. Excellent interpersonal skills and Customer communication. Strong organization and problem-solving; able to work independently without supervision. Proficiency with industrial cleaning equipment operation, plus maintenance and repair skills. What STERIS Offers Market competitive pay Extensive paid time off plus 9 paid holidays Excellent medical, dental, and vision benefits Company vehicle Company cell phone and laptop Tools, equipment, and uniforms provided Long- and short-term disability coverage 401(k) with company match Maternity and paternal leave Additional add-on benefits/discounts (e.g., Pet Insurance) Tuition reimbursement and continued education programs Strong advancement prospects and a stable long-term career path Make a Direct Impact Join a high-performing team that supports safe patient care by ensuring sterilizers run at their best-every shift, every location.
    $73k-89k yearly est. 12d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Somerville, MA?

The average remote support specialist in Somerville, MA earns between $27,000 and $69,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Somerville, MA

$43,000

What are the biggest employers of Remote Support Specialists in Somerville, MA?

The biggest employers of Remote Support Specialists in Somerville, MA are:
  1. Sharecare
  2. System One
  3. Labelbox
  4. CarringtonRES
  5. Newport
  6. Brigham and Women's Hospital
  7. Datavant
  8. Destinytravel
  9. Mass General Brigham
Job type you want
Full Time
Part Time
Internship
Temporary