Remote support specialist jobs in Tampa, FL

Job Title: Level 3 Support Desk Engineer w/ MSP exp Position Type: Full-Time We are seeking an experienced and highly skilled Level 3 Support Desk Engineer to join our growing team in Tampa, FL. This key position offers the opportunity to provide expert-level technical support to our MSP client base, focusing on core IT systems such as Azure, Microsoft 365, firewalls, backups, and network components. This role requires strong troubleshooting skills, excellent customer service, and the ability to manage and resolve complex IT issues independently. You will work closely with internal teams and vendors, provide hands-on technical support (onsite for the first 3-6 months), and ensure that client systems are running efficiently, securely, and in compliance with industry standards. Responsibilities: Provide Tier 1 to Tier 3 support for technical issues via phone, email, and chat, ensuring rapid resolution in line with SLAs. Manage and support core IT systems including Azure infrastructure, Microsoft 365, firewalls, backups, network components, and other applications. Troubleshoot and resolve a wide variety of technical issues such as: Firewall and VPN issues Server and Active Directory complications Microsoft Teams and SharePoint errors Domain namespace issues Email delivery failures Backup and recovery challenges Virtualization issues (VMware, Hyper-V) Security and compliance-related problems Provide expert-level remote and onsite support for client systems, focusing on Microsoft core applications and virtual environments. Maintain documentation of client systems, configurations, and network changes, ensuring proper record-keeping. Assist with system migrations, upgrades, and enhancements as needed. Participate in on-call rotations to support urgent, after-hours network issues. Mentor and support Level 1/2 technicians, providing guidance and troubleshooting assistance. Evaluate and prioritize service requests, collaborating with internal teams to resolve issues effectively and escalate when necessary. Security Best Practices: Implement firewall rules, access control policies, and threat detection measures to ensure system integrity. Ensure compliance with industry standards such as HIPAA, CMMC, and PCI-DSS. Provide feedback and recommendations for system improvements and new technology adoption. Required Qualifications: 5+ years of experience working in an MSP environment. 10+ years of overall IT experience with a strong technical background. Microsoft certifications required: AZ-104: Microsoft Azure Administrator or Microsoft Certified Systems Engineer (MCSE) 2016 or newer. Hands-on experience with the following: Microsoft Entra ID, Azure, Intune, Autopilot, Active Directory Windows Server & Desktop Operating Systems Network components (switches, wireless access devices, VLANs) Hypervisors, ISCSI, and vSAN administration Backup and disaster recovery solutions (Datto, Veeam) Proficiency with ticketing systems like ConnectWise, ServiceNow, Autotask. Personal vehicle for travel to client sites. Personal mobile phone for communication and multi-factor authentication. Desired Qualifications: Additional certifications such as: MS-102: Microsoft 365 Administrator VMware Certified Professional (Data Center Virtualization) Cisco CCNA Fortinet Certified Professional (Network Security) JNCIA-Junos and JNCIA-MistAI (Wired/Wireless) Experience in Automation and Orchestration tools. Experience with cloud migration projects and strategies. Previous experience in a professional services role. Competencies: Strong problem-solving and troubleshooting skills. Proactive, organized, and self-motivated with excellent time management. Strong communication skills, both verbal and written. Ability to multi-task and prioritize in a fast-paced environment. Ability to work both independently and as part of a team. Detail-oriented with a professional attitude and positive demeanor. Physical Requirements: Ability to lift up to 15 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and/or over the phone. Ability to sit or stand for extended periods.

Client is looking for a Service Desk Engineer to support operations and serve as a technical expert within a manufacturing environment. Hands-on support for both legacy systems (e.g., Windows XP, Server 2003) and modern infrastructure (e.g., Windows 10/11, Windows Server 2019/2022, cloud services, networked printing). NEED strong troubleshooting skills and can support both front-office + factory-floor systems/employees. Location: Everyday On-Site (Spring Hill) Compensation: $50,000-$60,000 Required Qualifications: 5+ years of IT support experience Experience supporting manufacturing environmentsand related hardware/software setups. Strong knowledge of Windows operating systems: XP, 7, 10, 11; Server 2003 through 2022. Proficiency with hardware support, including desktops, servers, networking gear, and printers. Familiarity with Active Directory, DNS, DHCP, and Group Policy. Experience with ticketing systemsand documentation best practices. Ability to prioritize tasks and manage multiple technical issues efficiently. Excellent communication skills and a strong sense of ownership. Preferred Qualifications: Experience with virtualization (VMware, Hyper-V) and/or cloud platforms (Azure). Microsoft Environment/InTune VoIP experience would be nice Duties: Troubleshoot and maintain a mix of legacy (Windows XP, Server 2003)and modern systems (Windows 10/11, Server 2016/2019/2022). Support printing systems including networked and industrial printers common in manufacturing environments. Perform hardware diagnostics, repairs, and upgrades for desktops, laptops, thin clients, and peripherals. Manage OS deployments, updates, and configuration across a diverse IT environment. Document support issues and resolutions using a ticketing system (e.g., ServiceNow, Zendesk, or similar). Monitor and support manufacturing-related systems and equipment, ensuring minimal downtime.

Responsibilities: Serve as the go-to escalation point for advanced service requests. Support and optimize Azure, Microsoft 365, networking, virtualization, and backup platforms. Troubleshoot diverse issues from firewall and Active Directory hiccups to cloud migrations and recovery scenarios. Guide infrastructure upgrades, security improvements, and compliance initiatives (HIPAA, CMMC, PCI). Mentor junior team members while keeping documentation and SOPs sharp and up-to-date. Deliver remote and onsite support while upholding best practices in security and performance. What We're Looking For: 6+ years of IT experience in a Support Engineer capacity Expertise in Azure, Intune, Autopilot, Windows Server/AD, and virtualization platforms. Strong networking knowledge (switches, VLANs, VPNs, wireless). Hands-on experience with ticketing systems (ConnectWise, ServiceNow, Autotask, etc.). Current or past certifications in Microsoft Azure Administrator (AZ-104) or MCSE

Poll Worker Support Specialist Industry: Hillsborough County Elections Office Assigned Work Location: Tampa, FL 33619 Pay Rate: $18/hr. Hours: Monday to Friday 8:00am - 5:00pm Top Reasons You Want to Work as a Poll Worker Support Specialist for the Elections Office: Great team environment Medical Benefits Dental Insurance Vision Insurance Short Term Disability Long Term Disability PTO Holiday Pay Poll Worker Support Specialist Responsibilities: Act as a liaison between Poll Workers and the Poll Worker Services and Training Department Process poll worker applications and payroll information Handle large volumes of inbound and outbound calls in a timely manner Answer questions and provide real-time support using webchat applications Follow communication scripts when handling a variety of topics Identify poll workers' needs, clarify information, research issues and provide solutions via emails, phone calls and webchat. Troubleshoot basic issues with online training activities Keep records of all conversations in our call center database in a comprehensible way Other duties as required What will you need as a Poll Worker Support Specialist? Two years direct clerical experience or an Associate's Degree from an accredited two-year degree granting college or university Great customer services skills and phone etiquette Previous experience in a customer support role Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively General office practices and procedures Ability to speak, read and write English Ability to follow verbal and written instructions Ability to work overtime if required (long days and weekends if necessary) Ability to work independently and with others Passing score on typing and data entry pretesting Possession of a valid and current FL Driver License with no more than seven points

Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. Efficient troubleshooting and successful resolution of technical support issues. Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. Develop and maintain an up to date, deep working knowledge of our product and service. Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. Experience working with Enterprise clients across multiple time-zones. Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. Detail oriented with excellent problem solving and analytical skills. Must demonstrate a positive attitude to work, great energy, and effort. Must be adaptable, focussed, accountable and helpful. Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? Specific experience using Service Now or equivalent software to manage communication with clients. Specific experience using JIRA to manage technical escalations to internal teams. Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.

Senior Commercial HVAC Field Technical Support Specialist - US (Remote) Join BGIS Integrated Technical Services (ITS) and Elevate Your Career! Are you a seasoned HVAC expert ready to lead and innovate? BGIS Integrated Technical Services (ITS) is seeking a Senior Commercial HVAC Field Technical Support Specialist to join our dynamic team. As part of the global BGIS family, with over 500 U.S.-based technicians and 7,000+ worldwide, we manage 320 million square feet of client facilities across North America, Europe, the Middle East, Australia, and Asia. Since our 2022 merger with Millian Aire Enterprises, we've cultivated a culture of innovation, collaboration, and excellence. Join us to mentor technicians, deliver cutting-edge HVAC solutions, and advance your career! Why Choose BGIS ITS? Career Leadership: Leverage your expertise to guide teams and shape industry-leading solutions. Supportive Culture: Thrive in a collaborative environment that values your skills and fosters growth. Global Impact: Contribute to a world-class team delivering exceptional service worldwide. Work-Life Balance: Enjoy a workplace that prioritizes your well-being and career aspirations. About the Role As a Senior Commercial HVAC Field Technical Support Specialist, you'll provide advanced technical expertise to resolve complex HVAC challenges, mentor technicians, and ensure seamless service delivery for commercial clients. Based in Hudson, FL, with remote flexibility, you'll collaborate with internal teams, lead training initiatives, and drive quality assurance for installations and commissioning. This role blends hands-on problem-solving on site at problem locations, remote support, and strategic contributions to enhance operational efficiency and client satisfaction. Key Responsibilities Advanced HVAC Expertise Deliver expert technical support for diverse HVAC systems, including VRF/VRV, chillers, boilers, and air handling units. Troubleshoot complex issues, proactively identify risks, and guide maintenance activities. Provide Level 3 support beyond initial Tech Support team capabilities. Configure and distribute VRF/VRV laptops and diagnostic tools. Support installation teams on complex projects, including site evaluations, commissioning, and critical error resolution. Research and provide wiring schematics and controller configurations for all HVAC brands serviced by BGIS. Develop and share best practices to enhance efficiency and quality. Stay current with emerging technologies through ongoing training. Quality Assurance and Training Lead quality assurance for commercial HVAC installations and commissioning. Assist with designing and deliver training programs for technicians and management on systems, equipment, and applications. Create and maintain a comprehensive knowledge base of HVAC technical documentation (manuals, schematics, troubleshooting guides). Collaborate with Quality Control Team and Customer Relations Team to ensure accurate, client-ready documentation. Propose process improvements and contribute to policy, process, and training material development. Audit and update work instructions, forms, and policies. Problem Solving and Collaboration Resolve advanced technical issues and conflicts while maintaining clear communication with teams and clients. Provide real-time video support (e.g., Zoom, Skype, FaceTime) to guide on-site technicians. Offer phone-based troubleshooting and instructions to diagnose and resolve issues. Develop workflows to streamline field needs, including purchasing and critical item sourcing. Collaborate with internal teams to improve efficiencies and support corporate initiatives. Contribute to the success of key projects as assigned. What We Offer Compensation & Benefits Competitive Salary: $160K - $200K annually. Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure. Paid Holidays: 7 per year (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas). 401(k) Match: 5% employer match to secure your financial future Additional Perks Comprehensive Benefits: Health, life, and disability coverage. Corporate Perks: Exclusive discounts through ADP. Career Development: Access to technical training and advancement opportunities. Relocation Potential: Explore growth within our global network. Supportive Environment: Join a team that values professionalism, innovation, and work-life balance. What You Bring Required Qualifications Associate degree or equivalent experience in HVAC, mechanical engineering, or a related field. Minimum 10 years as an HVAC technician in the HVACR industry with expertise in both installation and service. Valid driver's license and willingness to travel for meetings and job visits. Ability to pass drug, background, and driver's license checks. Ability to travel nationwide on demand as needed for problem sites. Expected amount is 2 weeks a month. Availability for support beyond standard Monday-Friday hours, including evenings, weekends, and holidays. Note: All authorized travel, meals, and hotel stays are company-paid. Skills Advanced knowledge of HVAC systems, including VRF/VRV, RTUs, chillers, boilers, and air handling units. Advanced knowledge of manufacture control systems such as Trane Symbio, Carrier SystemVu, Lennox CoreService, and Daikin iLinQ. Exceptional troubleshooting and problem-solving skills for complex issues. Creative problem-solving abilities Strong understanding of quality management practices. Excellent communication skills (verbal and written), adaptable to diverse audiences. Superior time management and ability to prioritize competing demands. Ability to work independently and collaborate effectively in a team. Strong data management skills for reporting, verification, and analysis. Proficiency in Microsoft Office. Preferred: Industry-recognized certifications (e.g., NATE, HVAC Excellence, or HVAC Journeymen, HVAC Master). Preferred: Factory training in high-efficiency commercial HVAC units and building automation systems (e.g., Trane, Carrier, Lennox, Daikin, Johnson Controls). Physical Demands & Work Environment Cognitive ability to maintain focus, communicate clearly, and respond quickly in a customer-focused environment. Ability to perform essential duties with reasonable accommodations for qualified individuals with disabilities. Occasional physical demands include site visits and equipment evaluations. Willingness to travel as needed. Why BGIS ITS? At BGIS ITS, we combine the legacy of Millian Aire Enterprises with BGIS's global expertise to foster a technician-focused culture. Our commitment to innovation, safety, and continuous improvement empowers you to lead with impact while advancing your career. With cutting-edge tools and a supportive team environment, you'll have the resources to deliver exceptional service and drive operational excellence. Ready to Join Us? If you're a seasoned HVAC professional ready to lead, innovate, and make a difference, apply now to become a Senior Commercial HVAC Field Technical Support Specialist with BGIS! Visit our careers page at ******************************** or contact our HR team for more details. Let's shape the future of HVAC excellence together! Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength have always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-DW1 #LI-Remote

About Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion. The Contribution You'll bring to this Role: The IT Support Analyst will be based out of our Brooksville, FL office and is responsible for providing outstanding technical support of computer systems and networking infrastructure. This role will serve as the first point of contact for all users seeking technical assistance, so this analyst will represent the face of IT in the company. The role will provide technical support directly to employees, performing on-the-spot diagnostic evaluations, discovering efficiency gains, and standardizing all routine tasks. The role will work in conjunction with IT staff members to support business partners, to ensure that all operational activities exceed the service level offerings along with business goals and objectives set for the enterprise. They will take service desk calls, work service desk tickets through a ticketing system, and assist in network administration and security. The role will also assist IT members with Active Directory Users & Computers, O365 administration, VoIP endpoint troubleshooting, and Exchange Management. The person will identify, prioritize, and resolve critical hardware, software, infrastructure, and security related issues that impact business operations for 1,500 users across many different sites. In this role, you will report directly to the Director of IT Operational Excellence, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals. About the Team: Our IT team is composed of talented professionals who are recognized as some of the best in the industry. They bring a wealth of experience and innovation, ensuring that we remain at the forefront of technology. With a collaborative mindset and a commitment to excellence, the team continuously drives success by creating solutions that power our operations. Whether developing cutting-edge tools or supporting our infrastructure, the IT team is integral in helping us achieve our business goals. What You'll Do at Justrite: Primary responsibility for day-to-day operations for the IT Service Desk, including prioritization and troubleshooting of end user support tickets, root-cause analysis, and issue resolution. Ensure service delivery and customer satisfaction exceed published service level agreements and report key performance indicators to the management team. Provide end user support across all virtual and physical machines, maintain up-to-date hardware/software on all end user machines and network hardware, according to update schedule Respond to customers via deskside, phone, email or MS Teams chat Create and maintain all standard work instructions as it relates to end user computing, network configs and mappings Monitor, in conjunction with applicable service providers, all critical production processes and technologies that have high visibility and impact on business operations Maintain company standards and assist with inventory management for both software, and hardware. Maintain license counts and compliance for all tools including ERP and associated applications Ability to work well in a team as well as individually Ability to lift up to 50 pounds Occasional after-hours support will be needed Your Skills and Expertise: To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum: BS in Computer Science, MIS, or related field strongly preferred BS in Information Technology, Systems/Network Administration, Computer Science, MIS, CIS or related field strongly preferred Certification in CompTIA A+, Network+ or MCP a strong plus 4 to 5 years of hand-on experience in fast-paced environment Experience supporting on-site and remote users in a Windows based environment for over 1,000 users Demonstrated experience in the following networking concepts: Directory Services (e.g. Windows 2016+ AD, LDAP, O365), Systems (e.g.AS/400, Windows, MS Exchange, VMware, VDI, RDS), Internet Protocols (e.g. DNS, HTTP, SMTP, SSL) Experience with different network types (i.e. LAN, WAN, VPN) and Cisco switch configuration Working knowledge using remote tools to support users on Remote Desktop Services or VMWare Additional qualifications that could help you succeed even further in this role include: Ability to image computers on site as well as keep all on-site hardware inventory ERP system knowledge a plus Great troubleshooting skills for: Windows 10, VPN, Windows Server, Active Directory, MS Office, Exchange Competent in handling software licensing process Ability to work efficiently under a fast-paced work environment while managing multiple priorities Ability to provide excellent customer service in a professional manner and explain technical jargon in non-technical terms to our users Strong logical & analytical skills Able to find root causes of problems & quickly implement solutions (good knack of troubleshooting hardware and software) Able to properly prioritize user requests according to urgency (Understand an Incident vs a Request) Excellent verbal and written communication skills. Ability to create Knowledge Base articles on IT procedures. Ability to learn new technical and business concepts very quickly Ability to update a ticket with notes of a good problem statement/troubleshooting before escalation (detail oriented) Compensation: The position offers a competitive base salary ranging from $65,000-$75,000. Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets. Benefits: Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and work options, giving you the freedom to manage your time effectively. These options vary depending on the specific roles and business needs. Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace. Why Choose Justrite Safety Group? As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment. Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!

Working Title: CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60075426 Pay Plan: Career Service 60075426 Salary: 44,200 Total Compensation Estimator Tool Child Protective Field Support Analyst Department of Children and Families Hillsborough, Pasco, and Pinellas Counties 15550 Lightwave, Clearwater, FL 33760 and 7601 Little Road, New Port Richey, FL 34654 Current employees will be compensated in accordance with the DCF salary policy. The primary focus of the "brain" will be to review investigations received through the Florida Abuse Hotline in order to ensure that critical information is provided to the Child Protective Investigator (CPI) and Child Protective Investigator Supervisor (CPIS) during the course of the investigation and to assist in identifying and facilitating the collection of any information that is needed to ensure critical information is assessed. The purpose of the Pre-Commencement consultation is to facilitate critical thinking with the CPI and CPI Supervisor regarding information collection, assessment of parental protective capacities, safety planning, and safety determination. In the event that additional information is identified during the Pre-Commencement and/or follow up consultations, the "brain" will request and review any records pertinent to the assessment of the family. The "brain" will also be responsible for coordinating appointment that impact the assessment of the family such as Child Protection Team and/or referrals to service provider. During the investigative process, the "brain" will meet with the CPI, the CPI Supervisor, and as needed or required by policy, code or statute, the Operations Program Administrator to elevate concerns based on record reviews or additional information received. The "brain" will be co-located with Investigative staff to support a minimum of two (2) CPI Investigative units, however, will report directly to Family Safety Program Office in efforts to ensure trends and observations of investigative practice and case reviews are incorporated into ongoing Training and Quality Assurance activities. Observe and document investigator casework activities in providing protective investigations, assessment of service needs and referrals to service providers. Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to ensure appropriateness, clarity, quality, thoroughness and proper documentation. Provides real-time support/guidance by reviewing documents and assessments for the file (random and scheduled) during investigative activities conducted by CPIs to provide a comprehensive understanding to what the information, documents, assessments mean. Assists CPIs in determining and facilitating appropriate service referrals and supports during the investigative process. Assist in providing guidance to investigators by coaching, motivating, modeling and providing other mentoring initiatives. Coach and assist CPIs with documenting aspects of investigations (i.e., chronological entry of case summaries), in which support was provided to investigators, by updating the appropriate information systems. Collaborates with CPI staff related to the evaluation and analyzation of information in order to support decision making. Serves as member of leadership team responsible for developing system-based solutions to CPI training and development issues or concerns. Serves as a subject matter expert in child protective investigations. Establishes and maintains cooperative working relationships with organizations and other agenices involved with child protective investigations such as community based providers, Child Protection Teams, Children's Legal Services, law enforcement, medical personnel, schools, and other community/agency resources Ensures effective communication with clients who speak alternative languages, deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact. Upon request manage or assist in special projects, for either ongoing or one-time assignments. What you will do: This is advanced professional work assessing and developing Child Protective Investigators (CPIs) to ensure possession of the appropriate level of professional competencies. This position, also known as the "brain", will work in cooperation with CPI Supervisors and management in promoting the development of knowledge, skills, and their application for CPIs. The primary focus of the "brain" will be to review investigations received through the Florida Abuse Hotline to ensure that critical information is provided to the Child Protective Investigator (CPI) and Child Protective Investigator Supervisor (CPIS) during the investigation. This person will also assist in identifying and facilitating the collection of any information that is needed to ensure critical information is assessed and distributed to involved staff. How you will make an impact: * Observe and document investigator casework activities in providing protective investigations, assessment of service needs and referrals to service providers. * Review casework, assessments, and safety plans with investigators, and provide consultation and direction to ensure appropriateness, clarity, quality, thoroughness, and proper documentation. * Assists CPIs in determining and facilitating appropriate service referrals and supports during the investigative process. * Serves as a subject matter expert in child protective investigations. * Manage or assist in special projects, for either ongoing or one-time assignments. Minimum Qualifications: * A bachelor's degree or higher from an accredited college or university. * At least 2 years of experience as a Child Protective Investigator. * Must be trained and practicing Florida's Safety Practice method. * Current/Active Child Welfare Certification credentials from the Florida Certification Board. * Must possess a valid driver's license. * Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes. Knowledge, Skills, and Abilities: * Excellent critical thinking skills. * Highly competent with data collection and analytics. * Knowledge of theories and practice in Child Protection. * Knowledge of professional ethics relating to child protection and counseling. * Knowledge of family-centered interviewing and counseling techniques. * Knowledge of investigative techniques. * Knowledge of interviewing and observation techniques. * Skill in considering child development in guiding placement of children. * Ability to recognize indicators of abuse and neglect. * Ability to conduct risk and safety investigations. * Ability to plan, organize and coordinate work assignments. * Ability to understand and apply relevant laws, rules, regulations, policies and procedures. * Ability to actively listen to others. * Ability to communicate effectively. * Ability to maintain well-executed case files. * Ability to establish and maintain effective working relationships with others. * Ability to utilize computer systems. * Ability to write accurate investigative reports. Candidate Profile (application) must be completed in its entirety. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. * If you experience problems applying online, please call the People First Service Center at **************. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit ***************************** Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development. Where you will work: Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work - Come join our team! About Department of Children and Families: Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families. Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. To learn more please visit ****************************** * If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. * The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. * We hire only U.S. citizens and lawfully authorized alien workers. * Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment. SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hello, My name is Shubham and I'm a Recruitment specialist at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. Please find below, summary of the position. If you are currently not in the job seeking market, feel free to refer this position to someone you may know to be a fit. However, should this position be of interest to you, please send me your resume or contact me directly Job Title: Deskside Support Representative Distributed Client Services Job ID: # S2L5DY Location: TAMPA ,FL 33609 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. The support platform is Microsoft OS including Win7 and some Win10 (piloting). OS troubleshooting, imaging, and builds. Outlook PST files. Additional Information For more information, Please contact Shubham ************

*Anticipated Vacancy* *Open Until Filled* Responsible for assisting with developing and implementing MTSS systems at the school and district level by fostering a climate of shared responsibility and shared commitment; supporting regional and school communities in the implementation of evidence-based practices and programs; advocating for an integrated, Multi-Tiered System of Supports; promoting the use of collaborative planning and problem solving; modeling the use of data to drive decision making; seeking, providing, and supporting professional development opportunities; advancing meaningful parental and community involvement; and delivering comprehensive services. EDUCATION, TRAINING & EXPERIENCE Master's degree in education or a closely related field Experience with development and implementation of professional development training Experience with program evaluation strategies and methods Experience in the assessment of student skills using a variety of formal and informal assessment tools Experience with the implementation of a Multi-Tiered System of Supports at the school or district level CERTIFICATES, LICENSES & REGISTRATIONS Valid Florida Educator's Certificate PREFERRED QUALIFICATION School based Leadership experience School Psychologist experience Must have experience in Multi Tiered Systems of Support, including identification of needs, implementation of interventions, and action planning around data. Click here for Job Description. Notification of Nondiscrimination: The District School Board of Pasco County does not discriminate on the basis of race, color, sex, religion, national origin, marital status, disability, or age in its programs, services, and activities or in its hiring and employment practices.

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The Application Support Analyst will be responsible for providing in-depth analysis, technical support for application software, operating systems and/or integrated third party products to external and internal customers. Duties and Responsibilities: * Take a collaborative role with the application support team to triage production problems, perform defect analysis and provide fixes in a timely fashion, particularly with high priority items * Provide and take ownership of estimates for your work and monitor progress against the estimate * Work with support team to prioritize and schedule support activities * Work collaboratively with other Inovalon departments to ensure fit for purpose solutions are delivered * Liaise with Technology and Engineering teams to resolve application issues * Update documentation to cover implementation of application solutions, including technical specifications, site deployment and support requirements * Ensure compliance to Company procedures when making changes and implementing code * Respond to support requests through phone calls, emails, live chat, and in person; * Tier 1 end user support for issues with internal applications, data integrity, data exchange, and reports * Troubleshoot, identify, track, and ensure resolution of issues * Provide application administration functions such as creating and updating standardized codes, mapping tables, account queues, and other data parameters for our internal applications * Maintain a follow up schedule for unresolved issues * Create and maintains system configuration, process, and procedure documentation on assigned projects * Run, monitor and maintain automated services, macros and scripts * Process daily file transfers * Prioritize help desk requests based on operational needs and escalate issues to quick resolution when needed * Assist operations with process improvement and finding solutions to business problems * Maintain compliance with Inovalon's policies, procedures and mission statement * Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position * Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company * Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function * We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such Job Requirements: * Minimum 2 years of experience in application support to include SaaS and/or healthcare background * Minimum 2 years of experience with basic system administration tasks in Linux and Microsoft Windows servers Basic EDI knowledge, knowledge of 837/835/277/999/824/276/270/271 Knowledge of standard payer HIPAA requirements such as: X12 HIPAA file Structure, PHI requirements Proficient in ServiceNow or other CRM system (Salesforce, etc.) Being able to communicate clearly with clients; client focused and sensitive to client needs Basic to advanced knowledge of SQL Developer The ability to prioritize client issues as they are submitted The ability to multi-task effectively Excellent problem solving and analytical skills Education: * Bachelor's degree or equivalent work experience required. Physical Demands and Work Environment: * Sedentary work (i.e., sitting for long periods of time); * Exerting up to 10 pounds of force occasionally and/or negligible amount of force; * Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; * Subject to inside environmental conditions; and * Travel for this position will include less than 5% locally usually for training purposes. Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $56,000-$70,000 USD This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

FIELD SUPPORT TECHNICIANS No cubicles here - if you like to work outside independently with your hands, Banko Overhead Doors has a career waiting for you. Work independently in the field where you are needed and on projects needed by the installation team. Whether it is garage door opener installation, site readiness, warranty resolution and/or product delivery, your ability to pivot and help as needed through the organization will be key. If you are mechanically and technically inclined, this is a perfect job for you. We provide tools, vehicle and have an excellent benefits program. EXPERIENCE AND EDUCATION: Relevant proven prior experience in a related field of garage door and opener service, construction, framing, HVAC, or related field preferred Must have ability to pivot at a moments notice to assist where needed. High School Education Associate or bachelors degree would be a plus COMPETENCIES AND SKILL SET: Ability to troubleshoot and think independently Ability to move or lift 90 plus pounds Ability to read and understand directions and instructions Mechanically inclined Comfortable with face-to-face customer interaction Strong communication skills Ability to communicate with homeowners, builders, and other trades professionally Flexible Style (do whatever it takes approach). Aptitude for problem solving; ability to determine solutions for customers. RESPONSIBILITIES: Work with installers on projects. Site readiness Quality Control reviews Product delivery Warranty work Responsible for safe driving of company vehicles. Responsible for safe work site, equipment, and truck. Assists in customer service issues in the garage door department. Reviews work orders for accuracy and completeness before departing to job site. Installs garage door openers and associated components. Other duties as assigned. OTHER: Valid drivers license with acceptable driving record for past 3-years. Ability to work a full-time schedule. Clean criminal background. It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodation for qualified individuals with disabilities. {Show Up for Banko & Banko Will Show Up for You We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. } Compensation details: 15-19 Hourly Wage PI16e591cb62cb-31181-38928921

Title: IT Operations Specialist Type: Full time, Salaried **This is an onsite role in Lakeland, Florida. Work schedule: Monday-Friday, 8am-5pm** Summary We are seeking a proactive and versatile IT Operations Specialist to join our team in Lakeland, Florida. In this vital onsite role, you will be responsible for supporting and maintaining our IT infrastructure-including laptops, desktops, networking, and peripheral devices. This position plays a crucial role in ensuring seamless day-to-day operations, with a strong focus on Electronic Data Interchange (EDI) support and general hardware setup. You'll also contribute to the implementation and maintenance of strategic IT systems, such as Transportation Management Systems (TMS), and support various technological initiatives across the organization. Essential Duties and Responsibilities Serve as the first line of onsite IT support by diagnosing and resolving hardware, software, and network issues. Oversee and maintain EDI integrations to ensure accurate and timely data flow- critical to supply chain operations and planning. Perform hands-on installation, configuration, and deployment of desktops, laptops, printers, network hardware, and other peripherals. Coordinate software installations, hardware repairs, and system updates. Support and maintain digital phone systems (e.g., Spectrum, Cisco). Proactively document troubleshooting steps, solutions, and support tickets in an organized and timely manner. Work closely with cross-functional teams to support ongoing IT projects and process improvements. Skills and Qualifications Strong interpersonal skills, including clear communication, active listening, and customer-focused support. Excellent analytical and problem-solving abilities with attention to detail. Ability to manage multiple priorities in a fast-paced, dynamic environment. Eagerness to learn and adopt new technologies. Strong understanding of IT support tools and best practices. Familiarity with key organizational IT systems and how they support business operations. Technical Competencies and Experience 1-2 years of hands-on IT support experience. Solid understanding of desktop and network troubleshooting. Demonstrated experience with EDI integration and support-preferably in logistics, supply chain, or manufacturing. Experience with Transportation Management Systems (McLeod preferred). Familiarity with PowerBI and data visualization tools is a plus. Preferred IT certifications: CompTIA A+, Network+, Security+, Dell, Microsoft, or SonicWall. Working knowledge of computer networks, security, and hardware/software configuration.

Siri InfoSolutions, Inc. is a private equity consortium firm providing IT staffing services to Fortune 500 clients across the US. We believe that it's an exceptional company - a company of people proud of the work they do and the solutions they provide. By understanding what drives our specialty industries, becoming involved in our communities on a professional and personal basis, following a disciplined process of identifying quality candidates, partnering with employers to understand their core business and their employment requirements, and delivering exceptional service, we achieve great results for all concerned. Professional Services: - Contract Staffing - Direct placements - Bench Sales - Application Development - Enterprise Resource Planning - Data Warehousing - Customer Relationship Management Siriinfo provides services to a wide spectrum of customers across verticals such as Banking, Financial Services, Healthcare, Human Resources, Telecom, Insurance, Hospitality, Retail & Distribution and Manufacturing. Serving multinational customers. Siri InfoSolutions reinforces its belief that the quality of our services can only be measured by the skills, performance and dedication of our employees. We will place only the very best candidates for our clients - candidates who are not only willing, but who possess the necessary skills to do the job effectively. Website ************************* Title : L2 Desktop Support Specialist Location : Tampa, FL Duration : 6+ Months contract Job Description: Respond and resolve IT related issues over the phone and tickets Installation of operating system and user applications Troubleshoot hardware and software issues Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact Developing, documenting, and maintaining deskside operations and administration procedures in the Policies and Procedures Manual. Providing additional resources, as needed, during Critical Situations. Effectively managing number of Deskside Services resources to ensure appropriate levels of staffing for each Location. Maintaining and providing Escalation contact list(s) for Deskside Services (including Third Party Suppliers). Maintaining a continuous improvement program that improves Deskside Services delivery and reduces the overall number of Escalated Incidents. Identifying solutions that minimize the need to Escalate to Deskside Services (e.g., additional Authorized End User training, Self-Help support opportunities, self-healing opportunities, automation scripts, RCA). Providing continuous improvement and innovation for better Authorized End User experience, (i.e. automation scripts, knowledge base articles, how-to instructions, etc.). Participating in compliance activities including corporate audit, security risk assessment, and vulnerability remediation. Managing any Service Requests (e.g., desktop, mobile) which require local interaction at the supported Locations. Ability to prioritize tasks and to delegate them when appropriate. Ability to explain technical issues to technical and nontechnical employees and customers. Resolve Incidents and Problems associated with EUC Equipment and EUC Software, and provide break/fix support. Essential Skills: Need to have 5+ years of experience and knowledge in Troubleshooting software's, printer, projectors, and issues over remote and over call support to customers. Experience and knowledge in Troubleshooting laptop, desktop and printer hardware issues. Experience in Executive and site support analyse, troubleshoot, and evaluate computer network problems on Wi-Fi devices and network issues. Understanding of End User Remote support, and when necessary, onsite support or dispatch Provider support specialists to provide Authorized Users with operational and technical support to resolve Incidents and meet the Service Levels. Experience in support for installation, troubleshooting and maintenance of software and hardware in the Warehouse centres, Printer, scanners, and other specialized systems High level understanding of the Networking Concepts Additional Information All your information will be kept confidential according to EEO guidelines.

This is technical support work in the maintenance and daily operation of application systems for the City's Sanitation department. Work involves supporting a Microsoft Office environment; administering vendor software; installing computers, printers, and other peripherals; job scheduling, documentation, and support for application software; and operating system installation, configuration, troubleshooting, and administration. Work may also include digital display installation, PowerShell scripting, VMware VDI, and Raspberry Pi administration. An employee in this class must be a self-starter who is highly motivated and able to independently complete tasks with minimum supervision and will serve as a liaison between the City and vendors. Salary: $54,540 - $86,664 Close Date: 12-12-2025 (11:59 PM) To Qualify Minimum Qualifications. Applicants must: * Possess a valid high school diploma or GED equivalency. * Have previous experience in supporting computer hardware and software. * Have previous experience supporting a Microsoft environment. * Have previous experience providing end user support and training. * Have excellent customer service skills. * Be able to communicate clearly and concisely, orally and in writing. * Have basic knowledge of networking concepts. * Acknowledge this position is designated as Emergency Critical (EC) and if hired into the position, you must be immediately available to the department before, during, and after a declared emergency and/or disaster. Desirable Qualifications. Preferred applicants: * Possess a valid Bachelor's Degree. * Have considerable progressive experience providing desktop support in a Microsoft Windows environment. * Are willing and able to learn new skills to complete tasks. * Are skilled at PowerShell and other scripting. * Have knowledge of HTML and website development. * Have basic knowledge of database administration. * Have basic knowledge of Linux operating systems. * Be proficient in work planning and scheduling. * Have working knowledge of asset management concepts. Selection Process IMPORTANT APPLICATION INSTRUCTIONS For purposes of employment, re-employment, promotion, transfer or demotion, the most qualified applicants will be selected to continue in the hiring process. At this point, any prior criminal records will be verified. A prior criminal record will not necessarily disqualify a selected applicant from employment. The City of St. Petersburg is committed to a Drug Free Workplace and compliance with the Department of Transportation (DOT) drug testing rules. Applicants may be required to successfully complete pre-employment drug testing and/or medical exams. How To Apply Apply online at ******************* - Select See Open Jobs. City employees must use the Current City Employee link or use a City computer to access iRecruitment Employee Candidate. The City of St. Petersburg is committed to affirmative action and equal opportunity employment, and encourages individuals with disabilities and veterans to apply for posted positions. In accordance with Chapter 295 of the Florida Statutes, qualified servicemembers/veterans and the spouses/family members of certain servicemembers/veterans receive preference/priority in employment. Eligible applicants are responsible to apply for Veterans' Preference at the time of submission of any job application. Reasonable accommodations may be made for qualified individuals with disabilities to apply, to interview for positions and to perform the essential job functions. LocationSaint Petersburg, FL, USMinimum Salary54540CurrencyUSDAmount of TravelWork At Home

This role is based in our Auburndale, MA office. Informa TechTarget is seeking a detail-oriented, legal-minded person to join our Deal Desk and Order Management department in the position of Deal Desk Specialist. The Deal Desk Specialist is responsible for reviewing contracts for customers at the pre-sale stage of their proposals. As well as managing the contract process from signed contract to order creation, ensuring we are compliant and set up for successful delivery of our campaigns. This is a cross-function role that requires the recipient to learn a deep understanding of product logic from set-up to delivery and understanding the fundamentals of contracting within the context of today's fast-paced environment of online media. Essential Job Functions: * Collaborate with Sales teams to streamline contract negotiations, resolve deal structure challenges, and ensure timely contract execution while maintaining compliance with company pricing and legal guidelines. * Field and respond to and/or create redlined documents from/for clients; from small campaign-specific engagements to large, multi-year Enterprise contracts. * Review client-generated RFPS, NDAs, MSAs, SOWs, for compliance with company standards. * Draft, review, negotiate, and approve Non-Disclosure Agreements, Purchase Orders, Insertion Orders, and Statements of Work to support sale of media and related products * Provide support for legal aspects of client vendor procurement approval processes and/or coordinate completion of client vendor technology questionnaires. * Ability to develop a thorough understanding of processes, product offerings, and appropriate terms and conditions, including but not limited to: * Pricing models and discounting * Revenue Recognition * Approvals collection * Ability to effectively communicate and coordinate with different internal teams involved in the campaign lifecycle (Sales enablement, Finance and Legal departments, Sales Management, and Products)

The Systems Planning and Engineering Support Specialist provides engineering support for MARCENT communications systems, with a focus on planning integration, security, and sustainment. This role plans and designs new communication architectures, conducts analysis of systems requirements, supports integration and testing of communication systems, and provides engineering documentation and recommendations. With 5-7 years of experience, the specialist applies expertise in Frequency Division Multiple Access (FDMA), Time Division Multiple Access (TDMA), UHF, TACSAT, GBS, and other satellite communication networks. By combining technical engineering knowledge with operational requirements, the Systems Planning and Engineering Support Specialist ensures MARCENT communication systems are resilient, scalable, and aligned with mission needs. *THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD* Responsibilities/Duties: * Plan and design new communication architectures to support MARCENT requirements. * Conduct analysis of new communication system requirements and capabilities. * Support integration and testing of communication systems to validate functionality. * Provide engineering documentation and technical recommendations for decision-making. * Apply expertise in FDMA, TDMA, UHF, TACSAT, GBS, and other satellite communication networks to planning and design efforts. * Ensure engineering solutions align with DoD cybersecurity and communications standards. Supplemental Duties: * Assist in developing SOPs for systems engineering and planning activities. * Support lifecycle management of communication systems from design to sustainment. * Contribute to after-action reviews and lessons learned for systems integration projects. Administrative Duties: * Maintain compliance with MARCENT administrative procedures and reporting requirements. * Ensure systems engineering documentation is archived according to records management standards. Supervisory Responsibilities: None. Education/Experience/Qualification: * Associate or Bachelor's Degree in Computer Engineering, Systems Engineering, or related discipline required. * 5-7 years of experience in engineering and support of DoD communication systems. * Expertise in FDMA, TDMA, UHF, TACSAT, GBS, and other satellite communication networks. * TS/SCI clearance required. Additional Skills: * Strong technical knowledge of satellite and radio communication networks. * Analytical ability to assess new system requirements and propose solutions. * Proficiency in preparing engineering documentation and recommendations. * Ability to integrate engineering solutions with operational communication requirements. * Excellent communication and coordination skills for working with MARCENT staff and DoD partners. Location: Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida. Work Environment: Office environment within a joint military/civilian/contractor staff. Includes direct coordination with MARCENT communications and engineering personnel. Physical Demands: Primarily sedentary office work with extensive computer use. May involve travel to support integration, testing, and planning activities. Work Schedule: Full-time, 40 hours per week. Monday-Friday, 0800-1600. May require flexibility during system integration or testing activities. License and Other Requirements: Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card (CAC). Salary and Benefits: As stated during the hiring process. Security Clearance: TS/SCI clearance required. Travel: May include CONUS and OCONUS travel to support systems planning, testing, and sustainment activities.

JobID: 210688044 JobSchedule: Full time JobShift: : Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. As a Technology Support I team member in Enterprise Technology, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience. Job responsibilities * Perform security administration on Mainframe & Large Midrange servers, ensuring access is granted in accordance with Security Access Control policies, established standards & procedures * Analyze requests for potential risk exposure prior to processing * Troubleshoot & resolve security related issues * Answer general inquiries regarding RACF & ACF2 security practice or access * Participate in audit support activities, as they pertain to Mainframe, for both internal & external audits * Perform required reconciliation to resolve open audit issues Required qualifications, capabilities, and skills * 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services * Hands-on experience with ACF2 & RACF mainframes; JCL & IBM utilities * Good familiarity with Security tools like ETFA & Zsecure * Basic understanding of information Security policies/practices * Ability to efficiently troubleshoot, diagnose & resolve problems, learn & apply new technologies quickly, and work in a high pressure environment with minimal supervision * Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud * Excellent communication, written, & organizational skills Preferred qualifications, capabilities, and skills * Exposure to one or more general-purpose programming languages or automation scripting * Exposure to Information Technology Infrastructure Library (ITIL) framework