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Remote support specialist jobs in Tampa, FL - 364 jobs

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Remote Support Specialist
Technical Support Specialist
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Desktop Support Analyst
  • OT Systems Specialist

    Lonza

    Remote support specialist job in Tampa, FL

    Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The OT Systems Engineer supports the design, implementation, and maintenance of Operational Technology (OT) systems at a regulated pharmaceutical oral solid dose (OSD) manufacturing site. This includes PLCs, HMIs, SCADA, BAS/BMS, data historians, LIMS, LMS, and automation interfaces across manufacturing, packaging, utilities, and laboratories. This role ensures system reliability, cybersecurity, and GMP compliance through robust design, troubleshooting, user administration, and backup/recovery strategies. The engineer also supports Computer System Validation (CSV) activities in alignment with 21 CFR Part 11 and GAMP 5, maintaining validated backup libraries to ensure business continuity and data integrity. Key Responsibilities: System Ownership & Lifecycle Management Manage OT systems (PLCs, HMIs, SCADA, BAS/BMS, LIMS/LMS), ensuring compliance with GAMP and 21 CFR Part 11, and maintain architecture, configuration, and asset documentation. Backup, Restoration & Disaster Recovery Maintain validated backups and perform restoration testing for all OT platforms to ensure disaster recovery readiness and compliance. Project Execution & System Integration Lead OT scope in equipment installations and upgrades, supporting FAT/SAT, commissioning, and validation in collaboration with Engineering and IT. Lab Automation & Analytical Systems Support Integrate lab instruments with OT infrastructure and troubleshoot automated lab workflows, maintaining documentation and backups. Troubleshooting & Cross-Functional Support Provide advanced troubleshooting for automation faults and network issues, working with Engineering, QC, Maintenance, and IT to resolve problems. Cybersecurity & Compliance Oversight Implement OT cybersecurity controls, manage user access and patching, and support audits with validation and compliance documentation. Documentation, Collaboration & Continuous Improvement Author SOPs and validation documents, support cross-functional initiatives, and drive automation optimization and digital transformation efforts. Key Qualifications: Bachelors Degree 5 years of relevant experience Pharma/GMP Experience is preferred Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
    $67k-97k yearly est. 1d ago
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  • Senior Help Desk Technician

    Contact Government Services

    Remote support specialist job in Tampa, FL

    Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Backup/Restoration admin/support File Server support User Account/Mailbox administration Software/Hardware installation Handheld device installation/troubleshooting/support Remote User setup/support/troubleshooting End-user training Creation of procedural documentation Creation of spreadsheets/databases for tracking purposes Record and update required information for all IT-related tickets utilizing ITIL Creation of Incident work-log entries Accurately answer user support questions of software and hardware in the EOUSA office environment Maintain Account Management forms for new and departed users per Government policy and procedures Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs' accessories, IT supplies, etc. using spreadsheets Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications Submit weekly status reports and monthly surveys Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications: One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: ITIL Foundations certification Change Management experience Active DOD clearance of Level 6 Public Trust or above Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* #CJ $40,000 - $80,000 a year
    $40k-80k yearly 6d ago
  • Field Support Analyst

    CCS Global Tech 4.2company rating

    Remote support specialist job in Tampa, FL

    Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Embed with high-impact units to understand their operational and technical needs Help facilitate collaboration across a global enterprise Provide desk-side training to analysts Train analysts/operators in a classroom and operational setting Staff the Help Desk Respond to user requests and work with the engineering team to troubleshoot issues Provide feedback to the engineering team about product Answer questions from senior leaders Qualifications: 5+ years of intel analysis experience 3+ years of experience fusing intelligence capabilities in support of operations Prior experience with Gotham (required) Gaia or Foundry experience is a plus Technical background with working knowledge of: HTML, Ruby, Python and/or Java Hardware, networks, and server administration Experience training analyst in a classroom or field setting Strong knowledge of Excel Military/Special Operations experience is a plus Required: Active DoD TS/SCI Clearance Job Type: Full-time
    $33k-50k yearly est. 6d ago
  • ABX HVY MTC SUPPORT SPECIALIST (TPA)

    ABX Air 4.6company rating

    Remote support specialist job in Tampa, FL

    DUTIES AND RESPONSIBILITIES: Computer entries for maintenance events and materials Inventory control of materials Office/administrative support tasks Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: * This job has no supervisory responsibilities. QUALIFICATIONS: REQUIREMENTS: High school graduate or equivalent One year previous administrative experience Inventory, stock room or material control experience Demonstrated ability to prioritize multiple projects and tasks Ability to effectively communicate with internal and external customers Computer skills - specifically in the use of MS office suite Valid state issued drivers license PREFERRED SKILLS: * Previous 121 material or administrative experience
    $21k-34k yearly est. 4d ago
  • Support Associate - White House Black Market

    Chico's FAS, Inc. 4.1company rating

    Remote support specialist job in Tampa, FL

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. Ensures new products are properly merchandised and represented in a timely manner. Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. Participates in pricing changes and markdowns. Alerts store management to cash supply needs. Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. Assists with boutique cleanliness and organization Customer Experience * Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving * Seeks personal developmental opportunities and readily solicits feedback Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High school diploma or equivalent Previous stock or cashier experience preferred Must be 18 years of age or older Excellent communication skills Excellent customer service skills Strong organizational skills and ability to multi-task in a fast-paced environment Able to learn or adapt to technology provided by the company Must be able to work the majority of the shift standing Ability to work quickly and within strict timelines Ability to demonstrate teamwork Exposure to visual merchandising and product placement techniques desired Communicate with customers, Associates, and Management; wear / communicate with headset Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3576 International Plaza Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $22k-26k yearly est. 4d ago
  • Operations Support Analyst : 200149

    HKA Enterprises 4.6company rating

    Remote support specialist job in Zephyrhills, FL

    Pay: Up to 21.00 per hour Onsite for first 3-4 months for training Hybrid thereafter (3 days onsite per week) Available Locations: Seven Springs - New Port Richey, FL Zephyrhills - Zephyrhills, FL Job Description This role provides technical, analytical, and work management support for Distribution and Customer Experience & Services. The Operations Support Analyst works within established processes while exercising independent judgment to ensure accurate, timely results that support safety, system reliability, storm restoration, cost management, and exceptional customer service. The position requires ownership of customer issues through resolution, strong collaboration skills, and the ability to support both routine operations and emergency restoration efforts. Key Responsibilities Support distribution operations through accurate work order creation, tracking, and close-out Reconcile work order materials, labor, and equipment to reflect actual field construction Resolve errors and prepare construction work orders for system close-out Support asset accounting by accurately reporting units of property Process and manage bargaining unit payroll and ensure accurate timesheet entry Provide emergency storm restoration support, including after-hours and weekend availability Take ownership of customer issues until fully resolved Assist local leadership with administrative support as needed Communicate clearly and professionally with internal teams and customers Work independently while collaborating effectively in a team environment Required Qualifications Previous customer service experience with strong customer-focused skills Strong written and verbal communication abilities Demonstrated attention to detail and accuracy Ability to prioritize tasks and exercise sound judgment Comfortable working independently and within a team Willingness to support emergency restoration efforts as needed Work Environment Office-based with occasional extended hours during emergency events Hybrid work model after training period #LI-AS1 #UtilitiesJobs #OperationsSupport #CustomerService #HybridRole #DistributionOperations #StormRestoration #AdministrativeSupport
    $52k-72k yearly est. 1d ago
  • IT Support Specialist

    Stewart Signs 4.5company rating

    Remote support specialist job in Sarasota, FL

    Job Description The IT Support Specialist is the primary point of contact for technical support within the organization. This role is responsible for providing timely and effective assistance to end users by troubleshooting hardware, software, and network-related issues, ensuring minimal disruption to business operations. This position is an on-site position, Monday through Friday with hours of 8:00 am to 5:00 pm. Job Responsibilities: Serve as the primary support contact for all IT-related incidents and inquiries via phone, email, chat, or ticketing system (Zendesk). Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues for both in-house and remote users. Install, configure, maintain, and troubleshoot computers, printers and other peripherals, and common business applications. Provision and deprovision user accounts, perform password resets and resolve access issues for users. Document all support activities, resolutions, and follow-ups in the ticketing system. Monitor system alerts and respond to incidents as required. Provide basic training and guidance to users on IT systems and best practices as needed. Work with the company's MSP (Managed Service Provider) as needed to resolve more complex issues. Maintain and troubleshoot the company's VoIP phone system, working with the vendor's support team on more complex issues. Patience and professionalism at all times when dealing with users of all technical levels Other duties as may be assigned. Education/Experience Diploma or degree in Information Technology, Computer Science, or a related field (equivalent experience will be considered) 3+ years of experience in an IT technical support role Experience with Active Directory and Entra, Exchange, and user/mailbox management Strong knowledge of Windows operating systems (desktop and server) and their troubleshooting Strong familiarity with Microsoft 365, basic networking concepts, and common business applications Excellent problem-solving and analytical skills, as well as strong verbal and written communication skills IT Support Specialist continued: Experience supporting remote users and mobile devices Familiarity with VMWare helpful but not required Skills/Competencies Multitasking: Ability to juggle two or more projects simultaneously, self-starter. Analytical: Strong problem-solving and time management skills. Communication Skills: Ability to effectively communicate the solution and remain calm under pressure. Effective verbal and written communication skills. Excellent interpersonal skills interacting successfully with management and team' members. Customer focused mindset. Ability to work both independently and as part of a team. Strong attention to detail and documentation. Job Location The location of this job is in our Sarasota, Florida office. Work Environment This position is in a climate-controlled office setting, seated at a computer. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Sedentary and physical activity requires reaching, bending, kneeling, stooping, pulling, carrying, balancing, lifting up to 30 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Visual requirement is for close vision, distance vision, peripheral vision, and ability to adjust focus. Required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise. Stewart Signs is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Stewart Signs strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. Stewart Signs complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
    $39k-55k yearly est. 5d ago
  • Technical Support Analyst II

    Inovalon 4.8company rating

    Remote support specialist job in Tampa, FL

    Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue. Duties and Responsibilities: Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included; Contact and interface for customers regarding support, troubleshooting and problem resolution; Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution; Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process; Ability to deescalate customer's and resolve customer technical escalations; Create knowledge articles to assist department in resolving known customer issues; Document all activities with customers in CRM per defined process and procedures; Resolve open cases within specified guidelines; Elevate issues following escalation procedure timely and as appropriate; Other duties as assigned; Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. Job Requirements: Minimum of 2 years' experience in customer service; Experience with MS Office Products; Experience multi-tasking in a fast paced, detail-oriented environment; Experience working independently; Experience working with cross-functional teams; Experience with problem-solving; Knowledge working with Problem Management, Records Management ticketing system (Salesforce); Minimum 3 years' experience in a call center environment with high volume of transactions is preferred; Experience in Healthcare IT industry or medical billing experience is preferred; Experience in Software Technical Support is preferred; Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred; Experience with using and supporting Software as a Service (SaaS) is preferred; Experience using multiple Operating Systems such as Linux and Windows a plus; and Experience organizing and managing workload efficiently and prioritizing projects is preferred. Education: High School Graduate or General Education Degree (GED) is required; Associate degree is preferred. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.
    $51k-74k yearly est. Auto-Apply 11d ago
  • IT Help Desk Tier 1

    Dex Imaging 3.7company rating

    Remote support specialist job in Tampa, FL

    Description IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the best tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us. We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career. What You'll Be Doing Be the go-to person for IT help via phone, email, and ticketing system Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools Support audio and video setups in conference rooms (yes, you'll save meetings) Keep tickets moving and resolved within 24-48 hours Help users connect to networks, VPNs, and wired connections Install, update, and maintain software and devices Follow best practices for security, processes, and documentation Jump in on other projects as needed, we're a team What We're Looking For Clear and friendly communication skills-you can explain tech without the jargon Adaptable mindset and willingness to learn new tools and systems Ability to juggle multiple tasks and stay organized Strong problem-solving and decision-making skills Comfortable working independently and as part of a team Basic technical troubleshooting skills and curiosity to learn more Bonus Points If You Have A high school diploma or GED (required) Technical education or 2+ years of IT helpdesk experience CompTIA A+ certification Experience with: Windows, mac OS, Google Workspace, and Microsoft 365 Mac and PC hardware, printers, scanners, and mobile devices Endpoint security or desktop protection tools Perks & Benefits Paid time off starts accruing after 90 days Health benefits & 401(k) eligibility after 60 days Medical, Dental, Vision, and Life Insurance Paid holidays A supportive team environment with room to learn and grow If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.
    $30k-42k yearly est. Auto-Apply 8h ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Tampa, FL

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $34k-57k yearly est. 7d ago
  • Technical Support Technician

    Fintech 4.2company rating

    Remote support specialist job in Tampa, FL

    Join Fintech in Tampa, FL as a Technical Support Technician The Technical Support Technician plays a key role in ensuring a seamless technology experience for employees across the organization. This hands-on role provides front-line support for computers, software, hardware and connectivity issues while managing requests through our ticketing system. Responsible for configuring accounts, deploying equipment, maintaining accurate inventory, and contributing to clear process documentation. Essential Functions: * Provide technical assistance and support for incoming requests and issues related to computer systems, software, and hardware * Manage support requests in a ticketing system in a timely and effective manner, per defined policy and SLA * Create, configure, and maintain user accounts, email accounts, and related services * Procure, configure, and deploy IT equipment and peripherals * Manage inventory of physical equipment, software, and software licenses * Create and maintain process documentation related to job responsibilities * Effectively communicate within department and cross-functionally, as appropriate * Identify and escalate concerns to the manager * Provide manager with report(s) on status of support activities, follow-up, and adherence to goals * Participate in meetings and be dependable as a resource on assigned projects * Other responsibilities as assigned Required * Working knowledge of Active Directory, Entra ID, Office 365, Exchange Online, Microsoft Intune, SMB file shares, and Windows 11 * Working knowledge of PC hardware and peripherals including but not limited to: computers, printers, scanners, & mobile devices (iOS, Android) * Working knowledge of client PC connectivity: Wireless, Ethernet, TCP/IP, & VPN * Excellent customer service and troubleshooting skills * Effective written and oral communication skills * Ability to communicate technical information, oral and written, to both technical and non-technical recipients * Ability to self-manage time and workloads, work independently, and work as a team member Desired, but not required * Degree in MIS, Computer Science, or related technical degrees are not required, but are a plus. * Certification from Cisco, CompTIA, Microsoft, VMware, or similar * PowerShell scripting * Experience configuring, maintaining, and troubleshooting Microsoft Autopilot and Intune environments, including but not limited to: device & user configuration, device & user profiles, application packaging * Familiarity with on-premise and Microsoft Entra networking in an enterprise environment * Familiarity with Atlassian Jira ITSM & Microsoft DevOps * Familiarity with Mimecast * Familiarity with antimalware solutions, such as Arctic Wolf, CrowdStrike, Defender for Endpoint, & Trend Micro WFBS About Fintech: For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell goods and services in the retail, hospitality, and alcohol industries. This integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology. Fintech is a Drug-Free Workplace. Fintech is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Fintech's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. We E-Verify.
    $45k-72k yearly est. 5d ago
  • desktop support

    Artech Information System 4.8company rating

    Remote support specialist job in Tampa, FL

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hello, My name is Shubham and I'm a Recruitment specialist at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. Please find below, summary of the position. If you are currently not in the job seeking market, feel free to refer this position to someone you may know to be a fit. However, should this position be of interest to you, please send me your resume or contact me directly Job Title: Deskside Support Representative Distributed Client Services Job ID: # S2L5DY Location: TAMPA ,FL 33609 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. The support platform is Microsoft OS including Win7 and some Win10 (piloting). OS troubleshooting, imaging, and builds. Outlook PST files. Additional Information For more information, Please contact Shubham ************
    $41k-53k yearly est. 60d+ ago
  • Help Desk Technician

    Postcardmania 3.9company rating

    Remote support specialist job in Clearwater, FL

    Job DescriptionJoin Our Team as a Help Desk Technician! Are you interested in joining one of Tampa Bay's Top Workplaces (for 12 years running!) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further!!!! About Our Company Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We're proud to be one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we've built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us! Your Mission Your mission as a Help Desk Technician is to help the PostcardMania team keep computers and technology operational so that co-workers can get their jobs done. This position is vital to the continued smooth operation of production throughout PostcardMania. We're looking for someone with the ability to interact effectively and harmoniously with other people, a willingness to learn continuously, an aptitude for finding and proposing solutions, and the ability to follow instructions impeccably. The ideal candidate focuses on positive solutions, handles issues in a timely manner, and makes others feel comfortable asking questions and seeking technical assistance. This role offers room for internal advancement, and we're ideally looking for someone who plans to stay at least two years. Work Hours This is a full-time, in-office position Monday-Friday, 9:00 AM - 6:00 PM, with a one-hour lunch On-call hours are not required, but occasional nights and weekends may be needed Compensation Entry-level position with pay ranging from $15-$18 per hour, depending on experience Specific Duties Include Coordinate with IT staff to resolve help desk technical support issues while documenting problems and solutions in the internal ticketing system Answer calls and emails to support user requests Research and resolve hardware and software issues, working with IT staff and outside vendors as needed Set up workstations, including operating system installations and user profile configuration per company standards Lift up to 50 lbs. for workstation and printer moves Support mobile devices (iPhone and Android) for email and mobile communications Perform occasional after-hours and weekend work Requirements Friendly with a willingness to help and empower coworkers to expand their own technical abilities Focused on providing prompt and excellent service by fully resolving requests Able to seek out and develop unique solutions for various technical issues Highly motivated and detail-oriented Excellent analytical and creative problem-solving abilities Strong written and interpersonal communication skills Good project management and multitasking skills Team-oriented On-call availability as required, with off-hours or weekend work for project implementation or testing. For consideration, please submit your salary history with your resume. Previous help desk experience required Benefits Medical, dental, vision, and life insurance 401(k), short- and long-term disability, accident, and critical illness coverage Paid vacation time that increases with longevity Six paid holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas) Free on-site yoga twice a week Free monthly visits to a local chiropractor and more
    $15-18 hourly 6d ago
  • Information Technology

    Vp 3.9company rating

    Remote support specialist job in Tampa, FL

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $41k-74k yearly est. Auto-Apply 60d+ ago
  • Lead Veterinarian - Great Hours, Supportive Team, and Compassionate Clients, Spring Hill, Florida

    Desort

    Remote support specialist job in Spring Hill, FL

    Lead Veterinarian - Spring Hill, Florida A thriving small animal practice in Florida is seeking a Lead Veterinarian to guide a talented clinical team and uphold the highest standards of medical care. This position offers a unique opportunity to step into a leadership role where collaboration, mentorship, and excellence in patient care come together in a supportive and forward-thinking environment. Key Responsibilities Provide high-quality medical and surgical care for a diverse caseload Collaborate with fellow veterinarians and support staff to ensure medical excellence Support and guide team members through mentorship and professional development Oversee clinical operations, ensuring efficiency and consistency in care Foster strong relationships with clients and the local community Partner with practice management to set and maintain high medical standards Skills, Knowledge, and Expertise DVM/VMD degree from an AVMA-accredited program (or equivalent) Active veterinary license (or eligibility for licensure) in Florida Proven leadership, mentorship, and communication skills Commitment to patient-centered and team-oriented care Benefits Competitive sign-on bonus options Flexible compensation models (salary or Pro-Sal, no negative accrual) Comprehensive health, vision, and dental coverage Paid professional dues, state licensing fees, and liability insurance Continuing Education (CE) days and allowances Retirement plan with employer match Paid time off, holidays, and parental leave Mentorship and collaboration opportunities Discounts on personal pet care How to Apply Veterinarians interested in this leadership opportunity are encouraged to send their resume to: 📧 ************************** Please complete the online application to be considered. For more information, please contact: Sam Ortiz Senior Talent Acquisition Specialist 📞 ************** 📧 ************************** Equal Opportunity Employer This veterinary organization is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status.
    $65k-97k yearly est. Easy Apply 60d+ ago
  • IT Technician

    Next Perimeter

    Remote support specialist job in Tampa, FL

    Job Description Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day. Job Posted by ApplicantPro
    $32k-58k yearly est. 16d ago
  • Information Technology

    Veterans Prime, Inc.

    Remote support specialist job in Tampa, FL

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $32k-58k yearly est. Auto-Apply 60d+ ago
  • IT/Maintenance Technician

    LCS Senior Living

    Remote support specialist job in Bradenton, FL

    IT/Maintenance Technician - Senior Living Community Position: IT/Maintenance Technician Location: Freedom Village of Bradenton Employment Type: Full-Time Salary: $21.00-$23.00 based on experience About the Role Our senior living community depends on reliable technology and well‑maintained facilities to ensure residents feel safe, supported, and at home. The IT/Maintenance Technician plays a dual role: providing day‑to‑day tech support for staff and residents while also performing essential building maintenance. This position is ideal for someone who enjoys problem‑solving, working with people, and contributing to a warm, service‑oriented environment. Key Responsibilities Information Technology Support Assist residents and staff with basic technology needs (Wi‑Fi, tablets, phones, printers, TVs) Set up and maintain computers, network equipment, and office hardware Troubleshoot connectivity issues and support routine system updates Maintain IT inventory and coordinate with vendors for repairs or upgrades Support staff with electronic health record systems and other community software 🔧 Maintenance & Facility Support Perform routine maintenance and repairs on building systems, equipment, and resident rooms Respond promptly to work orders with a focus on safety and resident comfort Conduct regular inspections of electrical, plumbing, and life‑safety systems Assist with room turnovers, preventative maintenance, and seasonal tasks Coordinate with outside contractors for specialized repairs or major projects Maintain accurate logs of maintenance activities and inspections Qualifications High school diploma or equivalent; technical or vocational training preferred 2+ years of experience in IT support, building maintenance, or a related field Strong customer‑service mindset, especially when assisting older adults Ability to troubleshoot both technical and mechanical issues Working knowledge of Windows systems, basic networking, and common devices Ability to lift, carry, climb, and perform physical maintenance tasks Strong communication skills and a calm, patient demeanor Preferred Skills Experience in senior living, healthcare, hospitality, or property management Certifications such as CompTIA A+, Network+, or maintenance‑related credentials Familiarity with nurse call systems, access control, or building automation Basic understanding of safety regulations and compliance requirements in senior living What We Offer Scholarships and Educational Assistance Programs, because we value the development of our team members and promotion from within. Extraordinary Reward Points because we value recognizing and appreciating our employees for their hard work. Our comprehensive benefits because we value health and wellness for you and your family. Various Employee-led Committees because we value employee engagement and making your voice heard. A Free and Confidential Employee Assistance Program because we understand that life happens. Paid Training, Paid Time Off, and Paid Holidays. Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability, (401) K Retirement Freedom Village Bradenton has partnered with Daily Pay to give our team members control over accessing their paycheck on their own schedule. Ask us about how this benefit supports your financial wellbeing today!
    $21-23 hourly Auto-Apply 4d ago
  • OT Systems Specialist

    Lonza

    Remote support specialist job in Town North Country, FL

    Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The OT Systems Engineer supports the design, implementation, and maintenance of Operational Technology (OT) systems at a regulated pharmaceutical oral solid dose (OSD) manufacturing site. This includes PLCs, HMIs, SCADA, BAS/BMS, data historians, LIMS, LMS, and automation interfaces across manufacturing, packaging, utilities, and laboratories. This role ensures system reliability, cybersecurity, and GMP compliance through robust design, troubleshooting, user administration, and backup/recovery strategies. The engineer also supports Computer System Validation (CSV) activities in alignment with 21 CFR Part 11 and GAMP 5, maintaining validated backup libraries to ensure business continuity and data integrity. Key Responsibilities: System Ownership & Lifecycle Management Manage OT systems (PLCs, HMIs, SCADA, BAS/BMS, LIMS/LMS), ensuring compliance with GAMP and 21 CFR Part 11, and maintain architecture, configuration, and asset documentation. Backup, Restoration & Disaster Recovery Maintain validated backups and perform restoration testing for all OT platforms to ensure disaster recovery readiness and compliance. Project Execution & System Integration Lead OT scope in equipment installations and upgrades, supporting FAT/SAT, commissioning, and validation in collaboration with Engineering and IT. Lab Automation & Analytical Systems Support Integrate lab instruments with OT infrastructure and troubleshoot automated lab workflows, maintaining documentation and backups. Troubleshooting & Cross-Functional Support Provide advanced troubleshooting for automation faults and network issues, working with Engineering, QC, Maintenance, and IT to resolve problems. Cybersecurity & Compliance Oversight Implement OT cybersecurity controls, manage user access and patching, and support audits with validation and compliance documentation. Documentation, Collaboration & Continuous Improvement Author SOPs and validation documents, support cross-functional initiatives, and drive automation optimization and digital transformation efforts. Key Qualifications: Bachelors Degree 5 years of relevant experience Pharma/GMP Experience is preferred Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
    $67k-97k yearly est. 1d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Lakeland, FL

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $34k-57k yearly est. 7d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Tampa, FL?

The average remote support specialist in Tampa, FL earns between $29,000 and $72,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Tampa, FL

$46,000

What are the biggest employers of Remote Support Specialists in Tampa, FL?

The biggest employers of Remote Support Specialists in Tampa, FL are:
  1. Akerman
  2. Anywhere Real Estate
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