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  • Desktop Support Technician

    Teksystems 4.4company rating

    Remote support specialist job in Phoenix, AZ

    *Enterprise Desktop Support Technician (Onsite | M-F, 8am-5pm)* *Overview* We are seeking an experienced Enterprise Desktop Support Technician with experience in financial or banking environments. This role supports a hightouch, executivelevel user community and requires exceptional customer service, strong technical troubleshooting skills, and professionalism. This is a fully onsite position, Monday-Friday from 8am-5pm, with occasional flexibility to stay later if needed. *Key Responsibilities* * Provide enterprise-level support for desktops, laptops, and virtual desktop environments (VDI). * Configure, install, test, and deploy hardware components and replacement devices. * Troubleshoot and resolve software and hardware issues to prevent escalations. * Work within the ServiceNow ticketing system to process incidents and requests. * Perform PC reimaging, data backups, data restores, and ensure proper software installation and functionality. * Manage tasks related to patch management, encryption, antivirus tools, and device security. * Document service activities clearly and accurately within work orders and ticket systems. * Deliver excellent customer service to a high-profile user base, including executive-level staff. * Maintain productivity and professionalism in a fast-paced environment. *Required Skills & Experience* * 3-5 years of experience in enterprise desktop support within a professional corporate setting. * Previous experience in a financial or banking environment is required. * Strong experience supporting: * Windows OS * MS Office Suite, including Outlook and MS Teams * Virtual Desktop Infrastructure (VDI) * Patch management, encryption technologies, and antivirus platforms * Experience with incident and request management via ServiceNow or similar tools. * Ability to back up user data, restore data, and reimage devices both remotely and at the desk. * Knowledge of twofactor authentication technologies. * Strong written and verbal communication skills with an emphasis on customer service. * Ability to work independently, manage priorities, and support a highprofile user base. *Work Schedule* * *Onsite* Monday-Friday * *8am-5pm local time*, with occasional need to remain after hours depending on support demands. *Job Type & Location*This is a Contract position based out of Phoenix, AZ. *Pay and Benefits*The pay range for this position is $27.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Phoenix,AZ. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $27-35 hourly 1d ago
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  • Quality Support Specialist (Homeless Service)-- NARDC5712978

    Compunnel Inc. 4.4company rating

    Remote support specialist job in Avondale, AZ

    The Quality Assurance Specialist supports the Street Outreach, Navigation, and Resources (SONAR) team by ensuring accurate data, consistent documentation, and reliable inventory for outreach and Resource Center operations. This position serves as a caseload assistant to the full SONAR team, tracking follow up tasks and referrals, and providing front-line triage to individuals requesting services in the Resource Center and in the field. The position staffs weekend heat relief operations between May 1 and October 1 and may represent SONAR coordinators at community meetings or workgroups as assigned. The nature of the work requires weekend hours during heat relief operations and occasional evenings. Essential Duties Data Quality Enter client and service data into the Homeless Management Information System (HMIS), City systems, and partner databases accurately and within required timelines. Review records for completeness and data quality, including required fields, documentation, and coding, and to flag discrepancies or missing information for SONAR staff. Prepare basic reports and summaries to support program monitoring, workload tracking, and internal quality improvement activities. Caseload Support Act as a caseload assistant to SONAR staff by maintaining shared task lists, tracking follow up deadlines, and monitoring outcomes of referrals. Monitor referrals to partner agencies, including shelters, housing providers, the Housing Authority of Maricopa County, behavioral health providers, and rental or utility assistance programs, and document outcomes or barriers. Communicate referral status updates to SONAR staff and assist with next steps such as gathering documentation, rescheduling appointments, or initiating alternative referrals. Triage, Heat Relief, and Customer Support Provide front-line triage at the Resource Center, including initial screening, identification of priority needs, and routing to appropriate SONAR staff or partner agencies. Assist with basic triage and information gathering in the field as needed, including documenting location, contact information, and presenting needs. Staff weekend heat relief locations during the heat season (May 1 through October 1), including on-site triage, tracking attendance, coordinating supplies, and ensuring completion of required documentation and data entry. Provide clear, respectful, and trauma-informed information about SONAR services, eligibility criteria, and referral pathways to community members and partners. Operational Support Assist in maintaining inventory of outreach and Resource Center supplies, including water, hygiene items, basic survival items, forms, informational materials, and office supplies. Assist with scheduling internal and external meetings, preparing agendas and materials, and taking notes as requested; maintain assigned equipment such as laptops, tablets, and phones and report maintenance needs promptly. Meetings and Representation Support SONAR coordinators with special projects, team huddles, and quality improvement activities as assigned. Serve as a proxy for coordinators at community meetings, workgroups, or partner convenings when requested, including listening, taking notes, sharing approved program information, and reporting back key information and action items. Maintain professional and collaborative relationships with partner agencies, landlords, community groups, and other City departments. Minimum Qualifications High school diploma or equivalency. At least two (2) years of experience in human services, administrative support, case management support, quality assurance, or data entry in a social services, housing, or homeless services environment. Demonstrated experience with data entry and records management in electronic databases or case management systems. Proficiency with common office software applications, including word processing, spreadsheets, email, and basic data tracking tools. Valid Arizona operator driver license. Level 1 Fingerprint Clearance Card required within three (3) months of hire. Preferred Qualifications Experience with the Homeless Management Information System (HMIS) or similar human services data systems. Experience supporting homeless services, housing programs, or outreach teams. Experience with data quality, reporting, or quality assurance activities. Two (2) years of direct case management experience in a human services setting. Bilingual skills in English and Spanish, including the ability to speak and translate in both languages. Knowledge of trauma-informed care principles and Housing First practices. Supplemental Information Work requires the ability to read and understand regulations, policies, procedures, and program standards. Work requires the ability to perform basic math calculations such as addition, subtraction, multiplication, and division. Work requires the ability to communicate clearly, both verbally and in writing, with internal staff, partner agencies, and members of the public. No direct supervisory responsibilities. Work involves choosing actions within limits set by standard practices and procedures, with judgment required to determine proper course of action and when to elevate issues to supervisors. The individual in this position will work with staff both within and outside the City and must maintain positive, professional relationships and open communication. Employee must maintain regular attendance and the ability to work in a constant state of alertness and in a safe manner.
    $73k-95k yearly est. 3d ago
  • GSD Support Associate

    Konica Minolta Business Solutions 3.8company rating

    Remote support specialist job in Phoenix, AZ

    Konica Minolta currently has an exciting opportunity for a GSD Support Associate! Responsibilities Provide an exceptional service experience when handling incoming customer requests Determine the reason for the request and, if necessary, route to applicable functions For service issues, perform basic triage to determine the best course for resolution and/or escalate to level 2 Log service incidents accurately and assist customers with other requests as neede Follows prescribed processes and procedures including systems, schedule adherence and tool utilizations Communicates clearly and professionally with customers to handle requests efficiently Handle inbound requests including support incidents, service requests, meter readings and orders using internal multi-media Gathers information of the customer request and determine best course of action Identifies urgent situations that require additional actions to satisfy the customers' needs including supply sourcing/expediting and incident escalation Follow through on customer commitments, research as needed using available resources Actively participates in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience Complete projects and tasks as assigned by management Qualifications High school or equivalent Entry level with some experience preferred in a call center environment Excellent verbal and written communication skills Good customer service and interpersonal skills Ability to problem solve and perform basic troubleshooting Computer skills - Microsoft Office, Word, Excel, PowerPoint Positive attitude and collaborates well with team members Ability to multi-task work in a fast-paced environment This position requires sitting at a desk with a computer monitor for several hours at one time The vision requirement includes: close vision, peripheral vision, depth perception, and ability to adjust focus Occasional travel as requested About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.
    $28k-38k yearly est. 1d ago
  • TEMPEST / EMI- Engineering Support Specialist (NEW HIRE BONUS UP TO $10,000) - 2nd Shift

    General Dynamics Mission Systems 4.9company rating

    Remote support specialist job in Scottsdale, AZ

    Basic Qualifications Education Requirements: Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 8+ years of job-related experience, or a Master's degree plus 6+ years of job-related experience. Clearance Requirements: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: $10k sign-on bonus (for TEMPEST Certified Candidate) GDMS Relocation Package Available This position is 2nd shift, flexibility between 2:30-3:30pm start time to 11pm for standard 40hr work week. Will adjust if 9/80 schedule is preferred General Dynamics Mission Systems has an immediate opening for an experienced TEMPEST Test Support Specialist. As a member of the EMI/TEMPEST Group the candidate will perform TEMPEST testing and support the development of TEMPEST Test Plans/Reports for a wide variety of tactical communications systems, rugged communications equipment, and computer equipment for military applications. Products range from tabletop subsystems to large complex vehicular systems. This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation's core defense/intelligence services and systems. General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions. We encourage you to apply if you have any of these preferred skills or experiences: 1) Currently a Certified TEMPEST Professional Level I or II; 2) Have the required training /experience to obtain TEMPEST Certification within 12 months; 3) Familiar with testing in accordance with TEMPEST/1-92, CNSSAM TEMPEST 01-02, and/or MIL-STD-461. What sets you apart: Familiarity with a variety of test equipment including EMI/TEMPEST Receivers, Oscilloscopes, Spectrum Analyzers, Network Analyzers, Signal Generators, etc. Experience with developing or reviewing TEMPEST Test Plans and Reports. Perform TEMPEST testing in accordance with the applicable standards. Experience working in a lab environment including troubleshooting test issues/failures and recommending solutions. Manage equipment calibrations and repairs. Candidate must be able to work in a team environment and collaborate across programs and shifts. Candidate must be able to work independently, communicate clearly, and effectively with employees and customers. Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: This position is fully on-site. While on-site, you will be a part of the GDMS EMC/TEMPEST Group in Scottsdale, Arizona Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $126,862.00 - USD $137,269.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $126.9k-137.3k yearly Auto-Apply 60d+ ago
  • Vista Applications Support Specialist

    JCO Workforce Solutions

    Remote support specialist job in Phoenix, AZ

    The Applications Support Specialist will play a vital role in the Civil Construction and Electrical Construction Divisions to craft and execute plans for successful Vista ERP technology solution deployments in support of the divisions Digital and IT strategic vision and roadmap. - This position works directly with Business dept leaders, cross-functional users, and Internal/Vendor functional & technical teams on the planning, Implementing, and supporting IT Business Applications solutions - ERP implementation support: Act as a subject matter expert in enterprise resource planning (ERP) systems, providing expertise and guidance throughout the implementation process - Assist in system configuration, testing, and deployment activities Solution Delivery: - Collaborate with key stakeholders to gather and document business requirements, analyze existing processes, and identify areas for improvement - Translate business needs into clear and actionable functional/technical requirements, to deliver information technology solutions - Researching and analyzing user's business requirements, and technical specifications, writing test plans in support of business functions, process knowledge, and system requirements - Analyze complex datasets, perform data mapping, and develop meaningful insights to support decision-making processes - Create and deliver comprehensive reports, and recommendations to stakeholders at all levels - Support organizational change initiatives by facilitating communication, training, and user adoption activities - Collaborate with stakeholders to ensure a smooth transition and successful implementation of new processes and systems Project coordination: - Assist in project planning, scheduling, and monitoring activities - Track project milestones, deliverables, and dependencies to ensure timely completion and adherence to project scope
    $53k-92k yearly est. 60d+ ago
  • Application Support Specialist(36140)

    Idealforce

    Remote support specialist job in Phoenix, AZ

    IDEALFORCE has a CONTRACT position available immediately for Application Support Specialist to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this position. The Application Support Specialist provides technical support to end users for a variety of Arizona Department of Education applications. Job Description • Responds to specific needs of teachers and administrators and complex customer inquiries via phone and email • Provides one-to-one training to end users regarding systems functionality to audiences with varying levels of computer experience • Answers general "how-to" questions for a variety of ADE applications, such as password support and troubleshooting content issues • Updates and maintains logs of customer support issues within ADE systems and escalates issues that cannot be resolved to the IT team • Performs other duties upon request. Qualifications • Associates degree or equivalent from a technical school; Bachelor's degree in information technology, education, or related is preferred • Minimum of 1 year technical help-desk work experience required • Basic technical knowledge of databases, networking, web servers, computer hardware and browsers required • Knowledge of the Arizona k-12 school system preferred • Working knowledge of student information systems and project management software preferred • Demonstrated ability to use discretion and make sound decisions • Ability to excel in a collaborative and distributed team environment • Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues • Ability to work under pressure • Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs • Proven strong problem-solving skills, troubleshooting, and root cause analysis • Excellent written and verbal communication skills • Strong aspiration to learn new technologies • Proven strong relationship-building and communication skills with team members and business users • Ability to maintain confidentiality -Windows 7 - Intermediate - 3 yrs exp -MS Office - Advanced - 3 yrs exp Additional Information - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. THIRD PARTY CANDIDATES: Email your candidate/s resume to pete dot tylor at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $53k-92k yearly est. 60d+ ago
  • Applications Support Specialist

    Haydon Companies

    Remote support specialist job in Phoenix, AZ

    The Applications Support Specialist provides day-to-day technical support, troubleshooting, and maintenance for business software applications across the organization. This role is responsible for assisting end users, performing routine system checks, documenting procedures, and escalating complex issues as needed. The Specialist ensures that applications operate smoothly, data remains accurate, and users receive prompt and professional support to maintain productivity. DUTIES / RESPONSIBILITIES User Support & Troubleshooting Provide timely assistance to employees experiencing software or access issues. Diagnose and resolve basic application problems; escalate complex issues to Analysts or vendors as appropriate. Track and document all support requests, resolutions, and recurring issues to improve response processes. System Maintenance & Monitoring Perform regular application health checks and ensure proper system functionality. Maintain user accounts, roles, and permissions in accordance with security protocols. Assist in software updates, patches, and testing efforts under supervision. Training & Documentation Assist in creating and updating user guides, job aids, and training materials. Support group or one-on-one end-user training to promote software proficiency. Collaboration & Communication Work closely with IT staff, business users, and vendors to maintain effective communication. Provide feedback on recurring issues and potential system improvements. Perform other duties or special projects as assigned. MINIMUM EXPERIENCE REQUIRED (KSA's, Education, YOE) Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 1-3 years of experience in software support, help desk, or IT operations. Basic understanding of databases, application systems, and troubleshooting methodologies. Strong customer service and communication skills. Excellent organizational and time management abilities. Ability to learn new systems quickly and work independently or as part of a team. PREFERRED EXPERIENCE Experience with system integrations (APIs, middleware, ETL tools). Working knowledge of SQL or query languages for data extraction and analysis. Exposure to financial, timekeeping, or talent management platforms. Project management experience or certification Advanced Excel (VLOOKUP, pivot tables, data visualization). PHYSICAL DEMANDS / WORKING CONDITIONS (environment, noise level, public interactions) Primarily office-based with occasional site visits or vendor meetings. Standard business hours with flexibility for project deadlines or after-hours support. Collaboration with IT professionals, vendors, and business stakeholders. Regularly required to sit, stand, bend, reach and move about office building and job trailers Ability to drive to job sites to meet with teams/employees in outdoor construction environments and may include: high heat, walking on uneven terrain, climb / descend stairs, loud noises Lift and move up to 15 pounds Ability to wear required PPE on job sites
    $53k-92k yearly est. 46d ago
  • Applications Support Specialist

    Haydon 3.9company rating

    Remote support specialist job in Phoenix, AZ

    The Applications Support Specialist provides day-to-day technical support, troubleshooting, and maintenance for business software applications across the organization. This role is responsible for assisting end users, performing routine system checks, documenting procedures, and escalating complex issues as needed. The Specialist ensures that applications operate smoothly, data remains accurate, and users receive prompt and professional support to maintain productivity. DUTIES / RESPONSIBILITIES User Support & Troubleshooting Provide timely assistance to employees experiencing software or access issues. Diagnose and resolve basic application problems; escalate complex issues to Analysts or vendors as appropriate. Track and document all support requests, resolutions, and recurring issues to improve response processes. System Maintenance & Monitoring Perform regular application health checks and ensure proper system functionality. Maintain user accounts, roles, and permissions in accordance with security protocols. Assist in software updates, patches, and testing efforts under supervision. Training & Documentation Assist in creating and updating user guides, job aids, and training materials. Support group or one-on-one end-user training to promote software proficiency. Collaboration & Communication Work closely with IT staff, business users, and vendors to maintain effective communication. Provide feedback on recurring issues and potential system improvements. Perform other duties or special projects as assigned. MINIMUM EXPERIENCE REQUIRED (KSA's, Education, YOE) Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 1-3 years of experience in software support, help desk, or IT operations. Basic understanding of databases, application systems, and troubleshooting methodologies. Strong customer service and communication skills. Excellent organizational and time management abilities. Ability to learn new systems quickly and work independently or as part of a team. PREFERRED EXPERIENCE Experience with system integrations (APIs, middleware, ETL tools). Working knowledge of SQL or query languages for data extraction and analysis. Exposure to financial, timekeeping, or talent management platforms. Project management experience or certification Advanced Excel (VLOOKUP, pivot tables, data visualization). PHYSICAL DEMANDS / WORKING CONDITIONS (environment, noise level, public interactions) Primarily office-based with occasional site visits or vendor meetings. Standard business hours with flexibility for project deadlines or after-hours support. Collaboration with IT professionals, vendors, and business stakeholders. Regularly required to sit, stand, bend, reach and move about office building and job trailers Ability to drive to job sites to meet with teams/employees in outdoor construction environments and may include: high heat, walking on uneven terrain, climb / descend stairs, loud noises Lift and move up to 15 pounds Ability to wear required PPE on job sites
    $37k-64k yearly est. 1d ago
  • Space Force - Advanced Engineering Support Specialist - Scottsdale, AZ

    Msccn

    Remote support specialist job in Scottsdale, AZ

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. As a Systems Engineer for the SDA GMI program, you'll be a member of a cross-functional team responsible for developing and deploying the state-of-the-art ground operational system. We encourage you to apply if you have any of these preferred skills or experiences: Ground system design or scheduling knowledge Tracking mission design knowledge Satellite communications knowledge Ground to Satellite communication knowledge System/Software design for cloud-based microservice architecture Learn more about the SDA Program - Featured Job Opportunities - SDA (gdmissionsystems.com) What sets you apart: Success leading the systems development life cycle with strong proficiency with requirements management and system modeling tools Creative thinker motivated to apply technical standards and methodologies to develop solutions Collaborative team player with the ability to provide technical leadership and position others for success Strong presentation and communications skills with experience in the art of negotiation and the ability to meet challenging customer requirements with win-win solutions Commitment to ongoing professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more Workplace Options: This position is fully on-site, OR Hybrid/Flex While on-site, you will be a part of the Scottsdale location facility Target salary range: USD $101,357.00/Yr. - USD $109,672.00/Yr. This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Additional Qualifications/Responsibilities Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is preferred at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
    $101.4k-109.7k yearly 11d ago
  • Field Specialist

    Creative Environments 2.8company rating

    Remote support specialist job in Tempe, AZ

    The Field Specialist is an essential member of our team, contributing to the creation, maintenance, and enhancement of outdoor spaces. As a dedicated brand ambassador for Creative Environments, you will actively enhance customer experience and promote retention through exceptional service. You will assist with installations and repairs, timely close work orders, and offer proactive support to Field Technicians to ensure work orders are completed accurately and efficiently. Your primary responsibilities include performing various physical tasks while ensuring safety through proper tool use, site cleanliness, and truck organization Job Responsibilities Follow instructions from the site foreman to complete tasks effectively Work collaboratively with other team members to meet project deadlines Adhere to all safety protocols and company policies Assist in clearing and preparing sites for landscaping projects Remove debris, rocks, and other materials to ensure a clean and safe work area Load and unload materials, tools, and equipment Assist in the installation of hardscape elements such as walkways, patios, retaining walls, and other structures. Help with the installation of irrigation systems, including digging trenches and laying pipes Plant trees, shrubs, flowers, and grass according to design specifications Operate and maintain landscape equipment and tools, ensuring they are in good working condition Perform all duties while providing excellent customer service, ensuring a positive experience for all clients
    $45k-68k yearly est. 28d ago
  • Seasonal IT Technician

    Education at Work 3.8company rating

    Remote support specialist job in Tempe, AZ

    Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. $17 - $18 an hour Non-Exempt AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
    $17-18 hourly Auto-Apply 60d+ ago
  • IT Community Technology III

    Community Management Holdings 4.3company rating

    Remote support specialist job in Scottsdale, AZ

    We're CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. The IT Community Technology III role is responsible for providing technical support, troubleshooting, implementation of community-based technology solutions, and serving as a team lead for the Community Application Support team. This role acts as the primary Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community systems, ensuring smooth operations for CCMC's 250+ master-planned communities. Additionally, the position includes on-call support responsibilities and is expected to maintain 25% billable time through project-based work and advisory services. RESPONSIBILITIES 1. Community Software Support & User Assistance Ensure community staff and managers have proper access to required systems. Assist with user onboarding, account setup, and permissions management. Support training and best practices adoption for community technology. Maintain data integrity and system performance monitoring. 2. Backend Support & Tier One Responsibilities Serve as Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community platforms. Provide first-line troubleshooting for software issues, data discrepancies, and access problems. Escalate unresolved or complex cases to Tier Two support, vendors, or internal IT teams. Document common issues and resolutions in a knowledge base to streamline future troubleshooting. 3. On-Call Support & Incident Management Participate in on-call rotation to provide after-hours support for critical issues impacting community operations. Respond to emergency system outages or security incidents within SLA guidelines. Escalate high-impact incidents to IT leadership and vendors as necessary. 4. Training & Documentation Develop and conduct training sessions on VMS, SmartWebs, Homewise Docs, and security best practices. Create and maintain knowledge base articles, FAQs, and troubleshooting guides. Assist community managers in leveraging technology to optimize operations. 5. Vendor & Stakeholder Collaboration Act as a liaison between communities, IT leadership, and software vendors to ensure smooth system performance. Participate in Quarterly Business Reviews (QBRs) with key technology vendors. Provide feedback to vendors on system issues, enhancement requests, and troubleshooting improvements. 6. Leadership & Mentorship Serve as team lead for the Community Applications Support team, providing guidance, mentorship, and informal supervision of day-to-day tasks. Train and coach Community Support Tech I and II team members to build skillsets and ensure consistent support delivery. Collaborate with IT leadership to improve team workflows, knowledge sharing, and professional development. 7. Key Performance Indicators Billable Time Contribution: Maintain 25% billable time (Includes project work, advisory, and value-add services). User Satisfaction Score: Maintain 4.2/5.0 rating on IT Support feedback surveys. REQUIREMENTS Minimum Qualifications Bachelor's degree or equivalent experience in IT, Computer Science, or Business Technology. 3 - 5 years of IT experience, preferably with community management technology. Strong expertise in networking, cloud platforms, and SaaS applications. Ability to work independently and handle multiple priorities in a fast-paced environment. Ability to travel up to 50% Preferred Qualifications Previous experience supporting VMS, SmartWebs, Homewise Docs, or similar SaaS applications. Familiarity with association management software and HOA/community technology. Experience in IT incident management and vendor coordination. COMPETENCIES Functional/Technical Skills required working in IT systems Executing proposals with advanced scheduling skills for project phases Highly adaptable in multiple business settings PHYSICAL REQUIREMENTS Lifting: Lifting up to 100 lbs Mobility: Might require ladders, lifts, walking across a community/office Working conditions: May require working outdoors depending on the requirement of the project with hybrid Office, Sites, or WFH. Hybrid work environment with occasional onsite community visits. On-call support rotation is required, including some evenings and weekends. Must be able to travel as needed to community locations. Ability to travel up to 50% Personal protective gear: Required when operating a lift on a rare occasion, full body harness which will be paid for by the community project Extended Sitting or Standing: May be required occasionally dependent on the project/project type. Capability to sit or stand for extended periods during meetings or events Manual Dexterity: Skills in using technology, including computers, mobile devices, computer systems, and controllers (Cabling/Wiring/terminating cabling) Driving: Ability to operate a motor vehicle for travel in remote cities outside home base (Scottsdale) which includes rentals. MVR review will be conducted (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.) We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager. If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver's license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements. What we offer: Comprehensive benefits package including medical, dental, and vision Wellness program Flexible Spending Accounts Company-matching 401k contributions Paid time off for vacation, holidays, medical, and volunteering Paid parental leave Training and educational assistance Support programs, including Employee Assistance Program and Calm Health Optional benefits including short- and long-term disability, life insurance, and pet insurance Most importantly, a caring team who is dedicated to your success!
    $32k-41k yearly est. 9d ago
  • Information Technology Desktop Technician

    City of Tolleson 3.4company rating

    Remote support specialist job in Tolleson, AZ

    Job Classification Title: IT Support Technician Working Title(s): Information Technology Desktop Technician Who we are The City of Tolleson is seeking a dedicated and customer-focused IT Desktop Support Technician to join our Information Technology team. This position plays a key role in supporting City staff by ensuring reliable and efficient technology operations. If you enjoy solving technical challenges, working in a collaborative environment, and making a meaningful impact through IT service, we encourage you to apply. The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future. Position Description The IT Desktop Support Technician provides day-to-day technical assistance for City staff by supporting computers, cellular and desktop phones, software, networking, peripherals and audio-visual equipment. The technician installs, configures, maintains, and repairs technology assets; manages user accounts and access; responds to and documents service tickets and knowledge base articles; and troubleshoots hardware, software, and connectivity issues through in-person, phone, email, and remote support. Responsibilities also include supporting audio-visual systems in conference rooms, offices, and Council Chambers-conducting setup, testing, and event support for staff and elected officials, including after hours when needed. The position assists with application setup, cabling and patching tasks, technology training for employees, and coordinating repairs or equipment lifecycle needs with vendors. The technician helps maintain accurate records, orders equipment within established guidelines, and participates in on-call rotation. This role fosters inclusive working relationships, communicates clearly with users of all technical backgrounds, and performs related duties to support reliable, secure, and efficient City technology operations. Qualifications High school diploma or GED from an accredited institution and one (1) year of basic IT support experience; or an equivalent combination of education and experience sufficient to perform the essential duties. Valid Arizona driver's license required. IT certifications (CompTIA A+, Network+, Microsoft, etc.) highly preferred. >>> Click on Full Job Description for additional position details. Physical Demands Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Working Conditions are in an office setting. Depending on assignment some local travel may be required. Closing Date: Open until filled Hiring Salary: $23.23 - $27.88 Hourly D.O.E. Salary for internal promotion Section 603.3.2 of Employee Handbook Applications reviewed weekly, with first review December 22, 2025. Full Salary Range: $23.23-$32.52 Hourly Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO
    $23.2-27.9 hourly 34d ago
  • Application Specialist I

    Mark-Taylor 4.4company rating

    Remote support specialist job in Scottsdale, AZ

    Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so do our Integrated Operations Network! Mark-Taylor is hiring an Application Specialist I, to assisting prospective residents with application submissions and ensuring the accurate collection and review of required documentation. As an Application Specialist I, you will work at our Corporate office located in McCormick Ranch neighborhood of Scottsdale, AZ. You will represent the Mark-Taylor by effectively collaborating with onsite community teams to facilitate a smooth and efficient application process. You're Excited About This Role Because You Will: Guide prospective residents through the application process, providing clear instructions on requirements, fees, and timelines. Address applicant questions or concerns, offering professional support to ensure a positive experience. Verify basic applicant information, such as income, employment, and rental history, using standard checklists. Process incoming rental applications, ensuring all required documents are received. Respond and communicate to basic inquiries about the application process and timeline. Communicate with onsite community teams to facilitate the review and approval of applications. Ensure all applications are processed in compliance with Fair Housing Laws and company policies. Efficiently type, prepare, and send leases accurately to prospective residents. Handle sensitive applicant information with confidentiality and professionalism. Follow standard operating procedures to ensure accuracy and compliance. Participate in ongoing training and development through Mark-Taylor programs and San Casa virtual learning to stay updated on policies and best practices. We're Excited to Meet You! Ideally, You Will Bring: 1+ year of experience as a Leasing Consultant, or in customer service, sales, or contact center role. Attention to detail, familiarity with multifamily housing applications, and excellent communication skills. Intermediate computer skills with the ability to quickly learn new systems; experience with ResMan or property management software is preferred. Strong communication Why You ll Love Working at Mark-Taylor: Opportunities for career growth Employee referral program Paid time off, paid sick time, paid holidays, paid volunteer time Medical, dental, vision benefits, including paid parental leave 401k with company match Employee appreciation events MT Wellness program with optional Gympass membership Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing. The Application Specialist I position will require weekend availability.
    $36k-65k yearly est. 11d ago
  • Technical Support Engineer

    Intelliswift 4.0company rating

    Remote support specialist job in Phoenix, AZ

    Technical Support Engineer Job ID: 21-12887 Find bugs and apply engineering rigor to reproduce and diagnose those bugs Write concise and descriptive bug reports and present test results to other project stakeholders clearly and effectively Conduct exploratory tests to check if the product feels native and report linguistic bugs where UI text is hard to understand Troubleshoot bugs filed to reproduce issues, verify steps to reproduce and prioritize for fixes Monitor and escalate aging bugs * Job details *
    $70k-95k yearly est. 60d+ ago
  • Specialist - College & Career Support - Health & Medical Sciences - 2026-2027

    Mesa Public Schools 4.4company rating

    Remote support specialist job in Mesa, AZ

    * Forbes named Mesa Public Schools in their list of Best Employers in Arizona for multiple years. * East Valley Tribune names Mesa Public Schools as Best Place to Work in East Valley for multiple years. Employment Type: Full-time Base Salary: $65,160.00 Calendar: Certified l, 220 workdays Benefits: Sick leave, holidays, matched retirement through the Arizona State Retirement System, health, and life insurance Performance Pay: Available annually New Hire Experience: $500 for each full-time year of certified teaching or verified like experience New Hire Education: $65/hour of graduate level credits: BA +45 hours max, MA +60 hours max $1000 for advanced degrees Job Summary: The Career and Technical Education (CTE) Support Specialist works in conjunction with teachers, site administrators, and district departments to enhance teacher effectiveness and support the implementation and integration of CTE state and district standards and curriculum. This position supports the Director of College, Career, and Community Readiness by ensuring program compliance, strengthening postsecondary and workforce pathways, and maintaining safe, high-quality instructional environments aligned with ADE, Perkins V and EVIT requirements. The specialist works collaboratively with department staff to align CTE programs to postsecondary pathways, support work-based learning experiences, and advance the district's Graduation Plus initiative-ensuring every student graduates prepared for college, career, and community success. The specialist also serves as a point of contact for College and Career Academies, supporting the integration of academic and technical instruction through interdisciplinary teaming and pathway-aligned learning experiences. The specialist visits classrooms regularly to support effective instruction, reinforce employability and technical skill development, and ensure facilities and equipment are in safe working condition. This position assists in meeting local, state, and federal accountability goals and program compliance requirements. Additionally, the specialist supports professional learning for teachers, coordinates industry certifications and CTSO logistics, and represents the district at the state and national levels through conferences, partnerships, and committees. Key Responsibilities: Safety, Facilities, and Equipment * Coordinate with Operations departments to ensure instructional equipment and facilities are functional and safe. * Monitor CTE labs for compliance with district, state, and OSHA safety standards. * Research and recommend safe, cost-effective instructional materials and obtain vendor quotes per district policy. * Support annual lab cleanup and the removal or replacement of outdated or unsafe equipment. * Collaborate with site staff to ensure CTE environments meet programmatic and instructional safety standards that are above the district traditional classroom standard. CTE College & Career Academy and Program Specialization * Provide specialized support for CTE programs and College & Career Academies in the areas of Health & Medical Sciences; Agriscience, Sports Medicine, Biotechnology, Certified Nursing Assistant and junior high CTE related classes. * Collaborate with academy and pathway teachers to ensure instruction, curriculum, and assessments align with state standards, industry certifications, and Graduation Plus goals. * Assist in identifying and implementing industry-recognized credentials and certifications aligned to program areas. * Work collaboratively with site and district leadership to ensure program alignment across middle and high school levels and smooth student transitions into high-demand pathways. * Represent assigned programs in local, regional, and state CTE, business, and postsecondary networks, promoting collaboration and continuous improvement. * Collaborate with teachers to develop and implement aligned curriculum, instructional resources, and assessments based on state and district CTE frameworks. * Visit classrooms to provide coaching, feedback, and technical assistance that enhance instructional practices and student outcomes. * Support teachers to ensure students complete a coherent sequence of instruction leading to program completion, credentials, and postsecondary success. * Provide curriculum support and assist with aligning instructional resources to district scope and sequence. * Collaborate with district specialists to align instruction with postsecondary expectations, including dual and concurrent enrollment opportunities. * Develop and maintain online learning content and resources for educators and students. * Support professional growth in instructional strategies, safety practices, employability skills, and assessment use. Program Operations, Compliance, and Accountability * Support teachers in implementing all ADE, Perkins, and EVIT program requirements, standards, and performance measures. * Assist with preparation and documentation for ADE, Perkins, and EVIT monitoring visits. * Track and monitor end-of-program assessments, certifications, and other performance indicators. * Support the implementation of Perkins goals, including access, program quality, and student credential attainment. * Assist with maintaining data systems to support continuous improvement, accountability, and program evaluation. * Ensure program documentation, monitoring, and compliance align with local, state, and federal guidelines. * Support purchasing of curriculum materials, lab equipment, and classroom resources in alignment with Perkins and district procurement procedures. * Maintain accurate inventory and assist with asset tracking, repair, and replacement cycles. * Collaborate with site and district staff on budget planning and resource allocation to meet program needs. CTSO, Travel, and Logistics Support and coordinate logistics for Career and Technical Student Organizations (CTSOs), including event registration, travel planning, and supervision. * Ensure CTSO activities align with program standards, safety expectations, and district policies. * Maintain accurate documentation of student participation, expenditures, and travel related to CTSO events. * Support teachers in preparing students for CTSO competitions, leadership activities, and state/national conferences. Required Qualifications: * Arizona Department of Education CTE teaching certificate in an approved program area. * Three years experience in Career and Technical Education as a teacher, coordinator, or administrator. * Experience with equipment, facilities, and safety specifications required for operation and instruction within CTE program areas, including technical and trade-based environments. Preferred Qualifications: * Experience with district-level program support, academy coordination, or professional learning. * Experience coordinating CTSO, CTE programs of study aligned to postsecondary pathways or work-based learning programs. Skills & Competencies: * Knowledge of ADE CTE technical standards, TSA, and Perkins requirements. * Models the essential attitudes and skills of the Mesa Public Schools' Portrait of a Graduate. * Deep understanding of CTE program design, implementation, and compliance. * Knowledge of curriculum development, academic integration, and interdisciplinary teaming. * Strong communication and organizational skills with the ability to build and maintain partnerships. * Ability to coach and support teachers in instructional design, safety, and student engagement. * Familiarity with safety and facility standards for CTE programs. * Commitment to equity, access, and continuous improvement in college and career readiness. * Technologically fluent with Microsoft, Google, and related platforms to support data-driven decision-making. Work Environment & Physical Requirements: * Primarily office-based with frequent district site visits. * Occasional evening or weekend commitments. * Fast-paced, high-stakes environment requiring adaptability and responsiveness. * Ability to remain seated for extended periods. * Frequent use of hands for typing and handling documents. * Occasional standing, walking, bending, and reaching. * Ability to lift and carry up to 10 pounds regularly and up to 25 pounds occasionally. * Visual acuity for reading and computer work. Equal Opportunity Employer Statement: Mesa Public Schools is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding equal employment opportunity and anti-discrimination. The District strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. Applicants and employees may contact Human Resources to request reasonable accommodations needed to perform the essential functions of this position.
    $65.2k yearly 13d ago
  • IT Support Specialist

    Teksystems 4.4company rating

    Remote support specialist job in Scottsdale, AZ

    The Technology Support Technician is responsible for providing Enterprise Level IT Support and project facilitation across all Client Locations The Technology Support department provides IT services for internal coworkers as it relates to: * PC Desktops and laptops * Mobile devices including smartphones and tablets * Printers/Copiers/MFPs * Projectors * Video Conferencing Technology Support Technicians provide remote and desk side/hands-on support for incidents and service requests that are escalated from the IT Service Desk Key Areas of Responsibility * Operations: Facilitate the business' needs for ongoing technical and project support. * Policy: Follow all team and asset management guidelines and procedures. * Engagement: Respond to requests for technical support in a timely manner. Other Responsibilities * Provide second and third level desktop support for desktop hardware and software, including. o Complete and close incidents and services requests in a timely manner. o Update incidents and service requests within agreed response times. o Keep coworkers informed of the status of their tickets. o Ensure follow-up is performed. o Meet all productivity and quality goals as measured by the department. * Participate in deployments and hardware refreshes * Provide back-up support for the IT Service Desk * Follow all asset management guidelines and procedures * Create and submit knowledgebase documentation Education and/or Experience Qualifications * Associates Degree Preferred * 3-5 years experience in an IT related field Required Qualifications * Excellent verbal and written communication skills with the ability to effectively interact with stakeholders and leadership * Strong attention to detail * Ability to write and present information and documentation * Strong ability to manage multiple issues at once. * Demonstrated organizational and time management skills. * Ability to work under general supervision * Strong interpersonal skills * Demonstrated ability to provide in-person, walkup or remote IT support * Experience deploying and supporting Windows Desktop OS, Mac OS Support Preferred * Experience installing/uninstalling PC hardware/software * Experience performing mass workstation deployments and migrations * Must be willing to respond to on-call pager system after hours for support emergencies * Ability to move about inside the office as needed to support customers. * Lift up to 50lbs with or without assistance, on occasion * Lift up to 20lbs unassisted on a regular basis. Preferred Qualifications * A+ Certification * N+ Certification * Certified Desktop Support Analyst (HDI) * MCP (Windows 7) * MCSA (Windows 10) * ITIL v3/v4 Foundations * Bachelor's Degree *Skills* Desktop, audiovisual *Top Skills Details* Desktop *Experience Level* Entry Leve *Job Type & Location*This is a Contract position based out of Scottsdale, AZ. *Pay and Benefits*The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Scottsdale,AZ. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $22-25 hourly 1d ago
  • Space Force - Advanced Engineering Support Specialist

    General Dynamics Mission Systems 4.9company rating

    Remote support specialist job in Scottsdale, AZ

    Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is preferred at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As a Systems Engineer for the SDA GMI program, you'll be a member of a cross-functional team responsible for developing and deploying the state-of-the-art ground operational system. We encourage you to apply if you have any of these preferred skills or experiences: Ground system design or scheduling knowledge Tracking mission design knowledge Satellite communications knowledge Ground to Satellite communication knowledge System/Software design for cloud-based microservice architecture Learn more about the SDA Program - Featured Job Opportunities - SDA (gdmissionsystems.com) What sets you apart: Success leading the systems development life cycle with strong proficiency with requirements management and system modeling tools Creative thinker motivated to apply technical standards and methodologies to develop solutions Collaborative team player with the ability to provide technical leadership and position others for success Strong presentation and communications skills with experience in the art of negotiation and the ability to meet challenging customer requirements with win-win solutions Commitment to ongoing professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: This position is fully on-site, OR Hybrid/Flex While on-site, you will be a part of the Scottsdale location facility #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $101,357.00 - USD $109,672.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $101.4k-109.7k yearly Auto-Apply 60d+ ago
  • Application Support Specialist(32646)

    Idealforce

    Remote support specialist job in Phoenix, AZ

    IDEALFORCE has a CONTRACT position available immediately for Application Support Specialist to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this position. The Application Support Specialist provides technical support to end users for a variety of Arizona Department of Education applications. Job Description • Responds to specific needs of teachers and administrators and complex customer inquiries via phone and email • Provides one-to-one training to end users regarding systems functionality to audiences with varying levels of computer experience • Answers general "how-to" questions for a variety of ADE applications, such as password support and troubleshooting content issues • Updates and maintains logs of customer support issues within ADE systems and escalates issues that cannot be resolved to the IT team • Performs other duties upon request. Qualifications • Associates degree or equivalent from a technical school; Bachelor's degree in information technology, education, or related is preferred • Minimum of 1 year technical help-desk work experience required • Basic technical knowledge of databases, networking, web servers, computer hardware and browsers required • Knowledge of the Arizona k-12 school system preferred • Working knowledge of student information systems and project management software preferred • Demonstrated ability to use discretion and make sound decisions • Ability to excel in a collaborative and distributed team environment • Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues • Ability to work under pressure • Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs • Proven strong problem-solving skills, troubleshooting, and root cause analysis • Excellent written and verbal communication skills • Strong aspiration to learn new technologies • Proven strong relationship-building and communication skills with team members and business users • Ability to maintain confidentiality -Windows 7 - Intermediate - 3 yrs exp -MS Office - Advanced - 3 yrs exp Additional Information - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $53k-92k yearly est. 60d+ ago
  • Data Center Technician - Logistics Support Technician

    Teksystems 4.4company rating

    Remote support specialist job in Goodyear, AZ

    *Overview* Our logistics team is expanding to support multiple data centers coming online. We're seeking assertive, detailoriented Logistics Technicians who can take ownership of rack movement operations and ensure smooth, efficient delivery workflows across several highvolume sites. This role is ideal for someone who thrives in fastpaced environments, communicates clearly, and isn't afraid to lead onsite activity. *Key Responsibilities* * Serve as a *Rack Movement Supervisor (RMS)* overseeing rack deliveries, unloading, palletizing, and workflow coordination. * Direct and supervise onsite labor to ensure safe, efficient, and accurate execution of tasks. * Coordinate, prepare, and execute *incoming and outgoing deliveries*, including PO receiving. * Maintain *accurate physical inventory tracking*, staging, and documentation. * Perform *inventory cycle counts*, data corrections, and compliancerelated audit activities. * Manage material movement, including *shipping, receiving, and inventory management*. * Coordinate transportation of hardware between data center locations. * Track equipment movement using inventory management systems. * Support disposal and destruction of *databearing devices (DBDs)* following all required procedures and runbooks. * Escalate issues appropriately during highvolume or escalationbased situations. * Work independently using sound judgment and process knowledge. *Required Qualifications* * High School Diploma or equivalent. * *2+ years* of experience in warehouse, supply chain, inventory management, retail logistics, or a related environment - preferably within IT or data centers. * Previous *data center experience* is preferred. * Basic proficiency with *Microsoft Office* (Outlook, Excel, Word). * Ability to lift, move, and stage equipment as needed. *Preferred Skills* * Data center logistics * Inventory management * Shipping & receiving * Hardware handling * Strong communication and leadership abilities *Work Locations* Candidates must be able to work across multiple Microsoft data center sites. *Shift Schedule* This team operates on A/B day shifts: * *ASide Days:* Sun-Tue + every other Wed (6 AM - 6 PM) * *BSide Days:* Thu-Sat + every other Wed (6 AM - 6 PM) *Experience Level* Intermediate *Job Type & Location*This is a Contract position based out of Goodyear, AZ. *Pay and Benefits*The pay range for this position is $26.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Goodyear,AZ. *Application Deadline*This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $26-26 hourly 1d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Tempe, AZ?

The average remote support specialist in Tempe, AZ earns between $30,000 and $72,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Tempe, AZ

$47,000

What are the biggest employers of Remote Support Specialists in Tempe, AZ?

The biggest employers of Remote Support Specialists in Tempe, AZ are:
  1. Integrated Services
  2. Solari
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