Remote support specialist jobs in Valley Stream, NY - 923 jobs

The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology. Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams. My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island. Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails. Examples of work: Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database. Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items. Answer incoming calls, compose email identifying case as a complaint and/or request. Review voicemails, transcribing messages and email. Enter and update new cases into the Patient Relations database. Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies. Complete day-end reconciliation of inquiries received, assigned and sent. Perform additional tasks as assigned. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or, 2. A satisfactory combination of education, training and experience. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs

About the Role We're looking for an HR Systems Specialist to keep our client's HR tech running smoothly and their data accurate. You'll handle Tier 2 HRIS support, manage leave processes, and own day-to-day system administration across platforms like HRIS, ATS, and LMS. This role is all about precision, problem-solving, and partnering on projects that make HR better. What You'll Do System Support & Administration Resolve Tier 2 HR system issues (data fixes, access problems). Manage user access, permissions, and training assignments. Keep data clean with audits and lifecycle updates (hires, transfers, exits). Deliver HR reporting for headcount, turnover, compliance, and dashboards. Process Optimization Streamline workflows and improve system efficiency. Assist with configuration, testing, and new feature rollouts. Create job aids and documentation. Spot trends in tickets and recommend fixes. Leave Management Support FMLA, disability, parental, and state-mandated leaves. Coordinate with third-party administrators. Communicate eligibility, pay impacts, and return-to-work details. Ensure compliance with federal, state, and company policies. What You Bring Education: Bachelor's in HR, Business, Info Systems, or equivalent experience. Experience:4-6 years in HR, including HRIS and leave management. Familiarity with UKG. HR Shared Services or HR Ops background preferred. Skills: Bilingual (English/Spanish). Strong analytical and Excel skills. Detail-oriented with a knack for data accuracy. Excellent communication and ability to train end users. Knowledge of FMLA, ADA, and state leave programs. The client offers medical, dental, paid company holidays, and up to 15 days PTO. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance

Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2-4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment.

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. Summary: Design, configure, and implement Nuvolo modules (EAM, IWMS, Facilities, Space, Clinical Engineering, etc.) on the ServiceNow Asset Management, CMDB and platform. Collaborate with stakeholders to gather requirements and translate them into functional and technical specifications. Perform system integrations, data migration, and workflow automation within Nuvolo. Develop and maintain custom scripts, UI policies, business rules, and reports. Ensure system performance, security, and compliance with organizational standards. Provide end-user training, documentation, and ongoing support. Partner with cross-functional teams to optimize workplace operations and improve service delivery. Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Candidate Privacy Policy Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains: What information we collect during our application and recruitment process and why we collect it; How we handle that information; and How to access and update that information. Your use of Orion services is governed by any applicable terms in this notice and our general .

NationMind LLC is a technology consulting firm focused on software development and QA testing services. We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. Our team works across industries, delivering solutions that drive innovation and operational efficiency. We are currently hiring skilled professionals for PolyPaths Application Support to join our growing team. PolyPaths Application Support Location: New York City, NY (Onsite) Duration: 12+ Months contract Description Strategy to improve the IT local Market Risk team to provide support for the users and PolyPaths application. As Technical / Functional Expert in Market Risk IT, one consultant needs to be onboarded, Analyzes, designs, develops, deploys, and maintains software application for Market Risk users (PolyPaths). Essential Functions: Develop and integrate Java/python components within fixed income technology stack that consists of in-house built components (integrations), coordinate and be part of the vendor software monthly patching, upgrades, daily BAU level 2 support in PolyPaths. Understanding of the PolyPaths front end, batch process, OAS module, Jobs configuration, re run, etc.

We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications Must have valid working Visa of US Citizens and GCs are preferred... Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

On-site 1yr contract Pay: $9k/month DOE English/Korean Bilingual We are seeking a qualified SAP Application Support Specialist to provide Tier 1 Voice of Customer (VOC) support for one of our major client, a multinational leader in consumer electronics manufacturing and retail. This role offers the opportunity to apply technical expertise and analytical skills within a global SAP S/4HANA environment, ensuring timely and effective support for business-critical systems. The successful candidate will possess a solid background in software development and an aptitude for analyzing source codes and troubleshooting client issues. While direct SAP experience is preferred, candidates with strong development and problem-solving capabilities are encouraged to apply. Job Description Provide Tier 1 VOC support to end users operating on the SAP S/4HANA platform. Investigate, analyze, and troubleshoot reported issues, escalating as appropriate to higher support tiers. Review source code and system configurations to assist in root cause identification. Collaborate with internal IT, SAP functional, and technical teams to ensure effective resolution of incidents. Document all customer interactions, issue details, and resolutions in accordance with established procedures. Communicate technical findings clearly and professionally to both technical and non-technical audiences. Support continuous improvement initiatives aimed at enhancing support efficiency and customer satisfaction. Qualifications Korean Bilingual required Minimum of Bachelor's degree in Computer Science, Information Technology, or a related discipline. Minimum of five (5) years in software development (e.g., VB, C#, Java, or equivalent technologies) required. SAP Experience: Exposure to SAP environments (S/4HANA preferred) is not required but preferred. Experience with Database modeling with RDBMS (e.g. Oracle, MS SQL, Maria DB, etc.) preferred. Understanding and experience in system development lifecycle preferred Demonstrated ability to interpret and analyze complex source code and technical documentation. Strong analytical, diagnostic, and problem-solving abilities required. Excellent communication and interpersonal skills, with the ability to interact effectively across teams and client organizations required Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks concurrently. High degree of professionalism, accountability, and customer service orientation required. Prior experience in client-facing roles preferred. Additional Information All your information will be kept confidential according to EEO guidelines.

As a Tier 3 Technical Support Team Leader, you will be a critical member of Augury's Customer Support organization, responsible for diagnosing and resolving the most complex issues across our Machine Health platform deployed globally. You will be deeply technical and highly collaborative, combining leadership, expert-level troubleshooting, and cross-functional partnership to ensure our customers experience maximum system uptime and value from our solutions. You will lead a team of Tier 3 specialists focused on high-severity IoT, hardware, and connectivity challenges, including routers, gateways, sensors, cellular communication systems, and edge devices. You'll serve as the escalation point for the most challenging issues, drive alignment with R&D and Engineering, and occasionally interface directly with customers (including on-site engagements when needed). A Day in the Life Lead and mentor a team of Tier 1 & 2 support specialists, balancing people leadership with deep technical oversight. Monitor team KPIs, SLAs, and system health in real time to ensure operational excellence. Act as the primary escalation point for high-severity incidents, driving calm, structured crisis management. Collaborate closely with Engineering and R&D to investigate root causes, drive fixes, and shape long-term product improvements. Communicate clearly and consistently with internal stakeholders and customers throughout the troubleshooting lifecycle. Support customer satisfaction and retention through proactive problem-solving and high-quality issue resolution. Continuously develop team capabilities-building processes, improving tools, and elevating technical depth. What You Bring Deep networking & connectivity expertise: 4-6 years of hands-on experience troubleshooting complex WI-FI, Bluetooth, and general IoT connectivity issues across hardware and software environments. Hardware & edge device fluency: Experience working with routers, gateways, Bluetooth modules, cellular communication devices, and related networking hardware. Advanced troubleshooting skills: Comfortable investigating connectivity failures, packet loss, configuration issues, and device communication events using logs, monitoring tools, and diagnostic methods. Ownership mindset: You take end-to-end responsibility for escalations, customer requests, and technical resolutions-ensuring no issue is left unresolved. Customer-centric communicator: You enjoy working with people, translating technical concepts into clear explanations, and delivering world-class support. Curiosity & technical passion: You enjoy experimenting with new technologies, staying current with evolving IoT and connectivity trends, and continuously leveling up your expertise. We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend. The pay range for this position in Colorado, California, and New York is a base salary of $90,000 - $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.

The Specialist in Reporting & Data Analytics is responsible for evaluating data, systems, and business processes to help the organization meet its goals. The role involves collaborating with stakeholders to gather and document business requirements, analyze data, and translating findings into actionable recommendations and Power BI reports for use by technical and management teams. They will also assist in end user training and making data corrections to the systems. Required Education/Experience * Bachelor's Degree in Engineering, Business or related field and 3 years full time relevant work experience. or * Associate's Degree in Engineering, Business or related field and 5 years full time relevant work experience or * High School Diploma/GED and 7 years full time relevant work experience. Relevant Work Experience * Proficient in Power BI/Tableau Required * Experience in project management or related discipline (i.e., task, change &/or risk management). Required * Must be able to exercise independent judgment and possess the ability to render sound business decisions. Required * Must possess superior oral, written and presentation communication skills and be able to effectively interact with customers, support staff, subordinates and various levels of management. Required * Experience in training development and/or facilitation. Preferred * Knowledge of corporate learning management system. Preferred * Knowledge of the gas transmission and distribution systems and associated procedures, specifications and regulations. Preferred * Knowledge of the various processes, forms and computer systems used by Gas Engineering and Operations. Preferred * Experience with project management software/systems. Gas Central WMS system. Preferred Skills and Abilities * Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. * Well organized, detail oriented and flexible to handle multiple assignments Licenses and Certifications * Driver's License Required Additional Physical Demands * The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. * Must be able and willing to travel within Company service territory, as needed. Core Responsibilities * Meet with stakeholders to review business processes and gather reporting requirements. * Generate Power BI reports with data analysis. * Analyze and validate data and report findings to stakeholders. * Provide end user training in Power BI. * Communicate, track and correct data discrepancies in the system. * Coordinate and complete project activities with team members from other departments and vendors so projects are completed on schedule, within budget and with required quality. * Adhere to productivity procedures, and produce high-quality project deliverables and results. * Strive to continuously improve performance. * Attend project meetings as needed and help to ensure successful conclusions and proper closeouts. * Willingness to continuously support the team and remain flexible to changes in related assignments and project activities required. * Perform other related tasks and assignments as required. * Communicate, track and correct data discrepancies In the system.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hello, My name is Shubham and I'm a Recruitment specialist at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. Please find below, summary of the position. Job Title: Deskside Support Representative Distributed Client Services Job ID: # S2L6SX Location: WHITEHOUSE STATION,NJ-08858 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. The support platform is Microsoft OS including Win7 and some Win10 (piloting). OS troubleshooting, imaging, and builds. The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices. Outlook PST files. Additional Information For more information, Please contact Shubham ************

Here is a summary of the requirements I am working on: Please submit candidates that will be on your own W2 (no layers) - thanks! All roles have a potential of f\-f interview in NYC \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- This contract has an initial duration of six months with likely extension - could convert to FT after 6 months Key skills: FIX Onboarding, Python (some experience helpful), L2 expertise in dealing with session\-level issues and security master configurations. Location is New York City 100% on\-site and convert to 4\/days week on site after 3\-6 months USC\/GC Local candidates preferred, interview will be f\-f for final round (after 3\-4 video rounds) Title: FIX Onboarding and Production Support Specialist Job Description: Seeking a hands\-on FIX Onboarding and\/or Production Support candidate who will support Equity products including high touch and low touch workflows. Our team supports the front office, middle office and back office processes but our primary focus is support the FIX gateway and FIX client onboarding. Familiarity with pre and post trade matching solutions is a plus. The ideal candidate will bring their experiences, best practices, and a collaborative attitude to help drive initiatives. To be successful, one must be able to effectively communicate on a business (traders) and technical level (OMS trade support and middle office). Trade Support Duties: Provide technical and development support to internal and external clients and software vendors utilizing FIX (4.2\/4.4) for e\-trading, prices and STP in various financial products. Work with clients as well as Trading Desk to understand their FIX onboarding requirements and configure FIX settings to meet their needs. Build solutions to existing platforms based on client and business feedback. Work with external software vendors that have integrated with our systems, or vice versa to ensure FIX onboarding, Testing and Production support are in line with the Business objectives. Coordinate the release of new applications and FIX configurations and enhancements with external clients Identify and manage any integration issues & Provide 3rd level of support to production issues relating to FIX and Application Support Documenting procedures and training internal support teams Work collaboratively with multiple agile teams to help deliver end\-to\-end products and features, seeing them through from conception to delivery Develop and maintain solutions for operational administration, system\/data backup, disaster recovery, and security\/performance monitoring Continuously evaluate existing systems with industry standards, and make recommendations for improvement Sustain and improve the process of knowledge sharing throughout the OMS trade support team. Requirements Skills Ability to read and understand scripting\/programming languages such as Bash, Python, Java Excellent judgment, analytical thinking, and problem\-solving skills Understanding of system administration in Linux environments Strong knowledge of configuration management tools, communication, and documentation skills. Self\-motivated individual that possesses excellent time management and organizational skills Strong Problem solving and troubleshooting skills. Attention to details and ability to maintain accurate records . Ability to work independently and as part of team Education Min 5+ years' experience working with FIX protocols with deep understanding of FIX messages and order routing. Bachelor Degree in Computer Science or related field (or 10+ years experience) "}}],"is Mobile":false,"iframe":"true","job Type":"Contract","apply Name":"Apply Now","zsoid":"695381556","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Employment Type","uitype":100,"value":"C2C"},{"field Label":"Industry","uitype":2,"value":"Technology"},{"field Label":"Work Authorization","uitype":100,"value":"US Citizen;GC"},{"field Label":"Salary","uitype":1,"value":"80"},{"field Label":"City","uitype":1,"value":"New York"},{"field Label":"State\/Province","uitype":1,"value":"New York"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"10021"}],"header Name":"FIX Onboarding and Production Support Specialist","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00268007","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********06015001","FontSize":"12","location":"New York","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"vgtkw21b67ab9913e491893119e6f375ff5ba"}

At Gigs, we're building the operating system for mobile services-a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity-bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We're tackling deep technical and regulatory challenges to make connectivity truly seamless. If you're driven by curiosity, creativity, and the chance to shape the future of telecom, we'd love to hear from you. The Role As a Technical Support Engineer, you will serve as the technical anchor for our support operations. You exemplify excellence in every response - whether to a business customer or an end-user - intuitively adapting to their distinct perspectives. You do not just close the tickets assigned to you; you take ownership of a healthy queue, ensuring the entire operation runs smoothly. In this role, you will act as the primary escalation point for complex connectivity challenges that stump our Tier 1 partners. You will navigate the entire technical stack - from debugging API logs to troubleshooting live network connectivity issues for end-users. You will act as a bridge, translating technical root causes into clear solutions for customers while feeding critical insights back to our Product and Engineering teams. You ensure that when a user needs to connect, the Gigs platform delivers. This role is located in our New York hub. What You Will Do Drive Technical Resolution - Go beyond standard fixes to deconstruct complex provisioning and API failures. You will investigate the "why" behind an error to prevent it from recurring. Troubleshoot Connectivity - Serve as the domain expert for network-related incidents. Whether it's a failed SIM activation or an outage, you will diagnose the issue and guide customers to a resolution. Empower Tier 1 Support - Act as the safety net and mentor for our Tier 1 support team. You will unblock them on escalated tickets and provide the technical guidance they need to handle less complex issues independently. Translate & Document - You will turn technical findings into accessible documentation and clear customer communication, ensuring knowledge is shared rather than siloed. Shape the Platform - You are the customer advocate in the room with Engineering. You will use support data to champion bug fixes and feature improvements that directly enhance the Gigs API and dashboard. What We Are Looking For Technical & Customer Background - You have 2-3 years of experience in a technical role with customer-facing components. We are less concerned with job titles and more interested in your ability to bridge the gap between technology and users. Troubleshooting Toolkit - You are comfortable using tools like Postman to debug APIs and have a grasp of core technical concepts (Webhooks, REST, request tracing, etc.) to trace technical process flows. Problem-Solving Mindset - You don't just follow a runbook, you are comfortable investigating ambiguity and finding answers in a fast-changing environment. Communication Mastery - You combine strong communication skills with a technical background, allowing you to easily understand our platform and communicate complex concepts to our customers. Operational Agility - You take ownership of your queue, prioritizing urgent external requests alongside internal improvement projects without needing constant supervision. Salary Range: $150000 - $180000 USD Before You Apply... The truth is, what we're building isn't easy. We expect a lot, and operate with urgency and ownership. This won't be the right place for everyone, and that's okay. This role probably isn't a fit if: You need a lot of structure, or layers of process to do your best work You prefer to specialize narrowly and wait for direction rather than taking initiative You're uncomfortable making decisions with imperfect information or wearing multiple hats You're looking for a “big company” setup - we're still building many things for the first time But if you're excited by the idea of building from zero, working with passion, and leaving your mark on something that matters - we'd love to meet you. Work at Gigs At Gigs, we know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on in-person collaboration to spark creativity and drive execution. We're remote-friendly by design, but we also offer hubs for those who need the energy and focus that only in-person collaboration can bring. Gigs Pads: Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together. Gigs Republic: Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth. What We Offer At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan Want to learn more about our benefits, hubs, and what it's like to work at Gigs? Check out our Careers page.

Job Description The Field Procedural Specialist (FPS) is responsible for providing technical, clinical, and educational expertise to ensure safe product use while supporting implants and ongoing follow-up visits during the Global Pivotal Study (GPS). The FPS will report to the Manager, Field Procedural Specialist Group within the Clinical Studies Department, interacting with the Leadless Pacemaker Global Training Manager during the Global Pivotal Study and through commercialization. RESPONSIBILITIES: Training Provide clinical expertise at the company training labs, including hands on implant procedure training with several physicians at a time in a simulated EP lab setting. Assist in onsite education and technical training activities with physicians and hospital support staff. Educate implanting teams on proper indications for use of the Leadless Pacemaker procedures. Provide support on questions regarding device follow up and programming. Facilitate onsite training in-service with staff on procedure simulators, including simulated procedures and procedural troubleshooting. Support local field representative training to support the study, if applicable. Clinical Study Site Support Responsible for implant and follow-up visit procedure, support in compliance with the instructions for use and trial protocol. Carry products and work with clinical studies team to manage site inventory to ensure adequate product at clinical study site. Collaborate and partner with the local Field Clinical Studies Engineering team responsible for protocol execution. Assist the clinical studies team in data collection during implant and follow-up visits to support protocol requirements. Responsible for scheduling individual travel arrangements to ensure site implant and follow-up coverage, with potential for site coverage for emergent checks or at times in other areas of the country. Maintain hospital eligibility/access with various vendor credentialing services. Communication Maintains a high level of communication with study sites and customers, Manager, FPS Group, and the GPS study team, including the Field Clinical Studies Engineering group, throughout the Global Pivotal Study. FPS and FCSE are expected at implant/ follow-up with FPS focus on implant procedure support and programming and FCSE focus on study protocol requirements Professional written and verbal communication skills. Provide updates to management to help improve the technology for next generation designs. Working with the program coordinator to ensure coverage. Submit accurate and timely expense reports. QUALIFICATIONS: Bachelor's degree in engineering, biological sciences, or a related field, OR equivalent or related experience in cardiology or clinical research. 3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable product. Prior experience with Cardiac Rhythm Management required, with a strong preference of prior leadless pacemaker experience. Preference for CCDS certification. 75% overnight travel may be required.

Job DescriptionSince 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 18 facility locations including the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester, in the NY Capital Region and New Jersey. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. Job Summary Responsible for supporting IT Director in all elements related to desktop PC's, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support. Essential Duties and Responsibilities Desktop Support, including travel to Company's 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region. Install, configure and maintain computer hardware, including but not limited to PC's/workstations/ laptops, phones, video and sound. Assist with wiring. End user support, including phone and on-site support for hardware and software issues. Technical support, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software. Support and corporate telephone infrastructure, including voicemail system and telephone devices. Install/upgrade desktop/ laptop software. Apply fixes/patches to software. Install/replace computer hardware. Support backups. Some Microsoft Windows Server support. Qualifications Bachelor's Degree in Computer Science or related field. Basic knowledge of Google Suite. Fluency with Microsoft Operating Systems and Microsoft Office products required. Valid driver license. Reliable transportation to travel to Company's 15 locations. Experience in troubleshooting desktop applications. Strong oral and written communication skills. Experience with Windows OS, TCP/IP, and networks. Some understanding of Mac/Apple hardware, apps and OS. Ability to comfortably interact with all levels of management. Ability to support and communicate with end-users at various levels of tech proficiency. Ability to add hours on as-needed or on-call basis. Work Context/Activities This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills. This position requires a pleasant demeanor and a friendly, helpful attitude. This position requires good interpersonal and communication skills, as it requires interacting with other employees on a daily basis. SCHEDULE : Monday to Friday and some weekends. COMPENSATION: $30.00 per hour BENEFITS: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime's group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees' gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds. 401k Plan with employer match - Employees are eligible to enroll in Sportime's 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old. Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly. Powered by JazzHR LRpQ3oPTY1

Company Introduction WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways. Job Description: A Field Specialist is a non-licensed tour guide who assists groups while on tour in New York City. The primary function of this role is to independently maneuver groups through the city in a timely manner according to the WorldStrides itinerary. Field Specialists assist groups with arrivals and departures from the three major airports and facilitate walks through the city for meals, Broadway shows, group photos and more. Additional duties include loading and unloading luggage at our contracted hotels in midtown/Brooklyn and assisting with special performance programs that take place in the city. This is a seasonal part-time position with a variety of shifts between mid-January and June 30th. There are no set hours for this position but rather shifts that reflect the needs of the company and the volume of groups traveling at any given time. Responsibilities: Efficiently and effectively handle groups and vendors in a customer-focused manner. Manage any issues that arise with the group at the airport and throughout the city. Remain professional, positive, and friendly during challenging situations. Accommodate special requests and anticipate the needs of the travelers. Maintain open communication with the office staff throughout assigned shifts. Qualifications: Must have availability during peak times - March through June. Team player that works well with students, teachers, local vendors, and WorldStrides staff. Time management and organizational skills. Excellent oral communication skills. Experienced working in customer service and/or with middle school and high school-aged students. Critical thinking and creative problem-solving skills. Skilled at multitasking and able to work with minimal supervision. Basic fundamental computer literacy/skills. Ability to navigate a group through the city by foot and subway efficiently. Able to remain on your feet for assigned shifts and to lift and/or move up to 30 pounds when assisting travelers with luggage. Perks at Work: Restaurant dinners provided with assigned groups. Opportunities to attend pre-selected Broadway shows at no cost with an assigned group. Paid downtime. Paid time/travel expenses when assigned to the airport. Excellent source of supplemental income. New York Pay Range $20 - $20 USD WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability. As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. Summary: * Design, configure, and implement Nuvolo modules (EAM, IWMS, Facilities, Space, Clinical Engineering, etc.) on the ServiceNow Asset Management, CMDB and platform. * Collaborate with stakeholders to gather requirements and translate them into functional and technical specifications. * Perform system integrations, data migration, and workflow automation within Nuvolo. * Develop and maintain custom scripts, UI policies, business rules, and reports. * Ensure system performance, security, and compliance with organizational standards. * Provide end-user training, documentation, and ongoing support. * Partner with cross-functional teams to optimize workplace operations and improve service delivery. Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Candidate Privacy Policy Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, "Orion," "we" or "us") are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) ("Notice") explains: * What information we collect during our application and recruitment process and why we collect it; * How we handle that information; and * How to access and update that information. Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.

We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications Must have valid working Visa of US Citizens and GCs are preferred... Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist