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IT Support Specialist Level 1
National Community Renaissance 4.7
Remote support specialist job in Rancho Cucamonga, CA
National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training.
National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions.
We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement.
RESPONSIBILITIES
* Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remotesupport for desktops, laptops, mobile devices, printers, etc.
* Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management.
* Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments.
* Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution.
* Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information.
* Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management.
* Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments.
* Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home.
* Ability to work flexible hours. Ability to travel is required.
* Must possess a valid drivers license, current automobile insurance and reliable form of transportation.
$41k-52k yearly est. 3d ago
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Technical Support Specialist
NZXT 4.0
Remote support specialist job in Monrovia, CA
NZXT is a founder-led, global organization that has not lost our entrepreneurial, scrappy roots. We're made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. So what makes NZXT,
NZXT
? Our employees come from a variety of backgrounds with unique experiences and interests that make us better. We invent, we play, and we have fun doing it because building is more than just assembling computer parts - building is an attitude and a state of mind. That attitude is shared by an ever-growing community of people who are all here to help each other reach the next great thing. This is an exciting time to join NZXT - let's get building.
Job Title: Technical SupportSpecialist
Location: Monrovia, CA, US
Workplace Type: Hybrid - On-Site
JOB SUMMARY
As an NZXT Technical SupportSpecialist, you'll have the opportunity to make a difference in the lives of our fellow PC gamers and represent NZXT as a brand. Our team is made for those who take pride in helping others. We are looking for a talented Technical SupportSpecialist who has a passion for computers and technology to join our team. You will provide a great customer experience by using excellent in-depth knowledge of company products as well as by communicating effectively with team members within the Customer Service Department.
Here, you'll join us on a mission to deliver the best Customer Experience in the PC industry. The ideal candidate is detail-oriented with strong communication skills, both written and verbal. The candidate should have a passion for both hardware and software, the ability to troubleshoot, and have a strong work ethic.
RESPONSIBILITIES
Provide expert-level, product-specific troubleshooting for the full range of NZXT consumer products (cases, cooling, software like CAM, etc.)
Deliver outstanding service and support to end-users using CRM platform.
Diagnose and resolve technical hardware and software issues by evaluating and analyzing the symptoms.
Meet the performance goals established for the position in the areas of: efficiency, quality, and customer satisfaction.
Be the first to evaluate the latest beta features.
QUALIFICATIONS
Strong passion for PC gaming and hardware
Minimum 1-2 years of proven experience in Customer-Facing Technical Support within the Consumer Electronics, PC Hardware, or PC Gaming Industry
Exceptional communication skills, both written and verbal
Ability to work under pressure in a fast-paced environment
Possess strong problem solving and troubleshooting skills
Unwavering patience and empathy for helping solve customer issues
Attention to detail and thoroughness
Ability to methodically test for usability and performance issues
Knowledgeable in computer hardware and software
COMPENSATION
Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, internal equity and alignment with market data. We offer a wide range of benefits including health/dental/vision, retirement and paid time off. All employees at NZXT receive equity as part of their compensation package.
USA Pay Range$19-$21 USD
CULTURE & VALUES
At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas:
GIVE A SHIT -
We're obsessed with doing right by our community internally and externally.
We care a lot
We speak up
We do what we say
LEARN AND GROW -
We see our challenges as opportunities. Progress over perfection.
We are curious and aren't afraid to try
We take accountability
We apply what we learn
WIN TOGETHER -
We elevate each other with unique perspectives and mutual respect.
We are in this together-win or lose
We lift each other up
We value every voice
KEEP IT SIMPLE -
We remove complications to focus on what's needed.
We make it efficient
We reduce friction
We keep things user-friendly
We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen.
NZXT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
$19-21 hourly Auto-Apply 57d ago
IT Support Services I - Help Desk
Courser
Remote support specialist job in Riverside, CA
Job DescriptionIT Support Engineer We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services associate will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently.
Key Responsibilities:
Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems within agreed-upon SLAs.
Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and printers.
Install, configure, and update operating systems, software, and hardware for new and existing users.
Manage user accounts, including setting up new accounts, handling password resets, and managing permissions.
Troubleshoot network issues, including Wi-Fi connectivity, VPN access, and network printer issues.
Document solutions and troubleshooting steps for recurring issues and update the knowledge base for future reference.
Monitor and maintain IT systems and networks to proactively identify potential issues and prevent disruptions.
Collaborate with other IT team members and escalate complex issues to senior engineers as needed.
Support IT projects such as system upgrades, software deployments, and network expansions.
Ensure security measures are followed to protect the integrity of data and systems.
Key Qualifications:
+2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology. network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management, Powershell, technical process and procedure documentation.
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office - Word Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignment to completion within parameters of instructions given, prescribed routines, and standard accepted practices
High School diploma or GED required
Associate degree preferred
Preferred Experience:
Experience with ConnectWise
Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA).
Experience with cloud platforms like AWS, Azure, or Google Workspace.
Knowledge of ITIL practices and IT service management.
What we do for you
At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
Competitive benefits package, including medical, dental, vision, and life insurance
401k match
Flexible PTO
10 Holidays including your Birthday and a Floating Holiday!
Gym reimbursement
Amazon Prime reimbursement
40 Hours for Volunteer Time
Paid Maternity and Paternity leave
Paid certifications
Learning and development programs
Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.
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$46k-79k yearly est. 27d ago
Help Desk Specialist
Business Enabled Acquisitionandtechnology Inc.
Remote support specialist job in Norco, CA
Locations: NSWC Corona, CA & NSWC Corona Detachment Fallbrook, CA; (Naval Surface Warfare Center - 1999 4th St, Norco, Ca 92860)
Clearance: Secret
Certifications: CompTIA Security + CE (* must adhere to 8570.01M CWF Requirements - IAT Level II)
Requirements:
a high school degree, or a GED, and three (3) years of relevant experience in system administration and experience installing patches, performing system updates, managing server and storage processing strategies and providing a wide range of system administration functions, OR
a bachelor's degree in a relevant field, OR
a master's degree in a relevant field.
Roles and Responsibilities:
Experience with Incident management, Problem management, Knowledge management.
Ability to follow established protocols and procedures and apply industry best practices.
Communicate clearly, both orally and in writing, in English.
Have comprehensive knowledge of, and experience with, government regulations, policies, procedures, and limitations.
Coordinate with the appropriate management levels, as required by applicable policies or procedures.
Have working knowledge of latest versions of office automation software and recognize potential enhancements or limitations of new software utilized within their area of expertise/tasking.
Experience providing scheduled and ad-hoc technical presentations to various audiences.
Experience in conducting training for IT applications.
$44k-68k yearly est. Auto-Apply 60d+ ago
Level 0 Help Desk Technician
Onsite Computing
Remote support specialist job in Corona, CA
Salary: 18-20
About Us:Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.
Job Description:
We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician. This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working alongside experienced professionals in a dynamic and fast-paced environment.
Key Responsibilities:
Assist with basic troubleshooting and support for hardware and software issues.
Perform routine maintenance and updates on client systems.
Help set up and configure new hardware and software for clients.
Provide support for network connectivity issues.
Document and track support requests and resolutions in our ticketing system.
Assist with inventory management and tracking of IT assets.
Collaborate with team members to ensure timely and effective resolution of client issues.
Participate in training sessions and workshops to enhance technical skills.
Qualifications:
Currently pursuing a degree or certifications in Information Technology, Computer Science, or a related field.
Basic understanding of computer hardware, software, and networking concepts.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work both independently and as part of a team.
Eagerness to learn and adapt to new technologies and processes.
What We Offer:
Hands-on experience in a professional IT environment.
Mentorship and guidance from experienced IT professionals.
Opportunity to develop technical skills and gain industry knowledge.
Flexible working hours to accommodate academic commitments.
Professional growth opportunities and certifications.
Competitive salary based on experience
Cell Phone reimbursement
Health, dental, and vision insurance
Paid time off and holidays
Collaborative work environment
$46k-79k yearly est. 29d ago
Client Svc & Prod Supt Spec
Blueprint30 LLC
Remote support specialist job in San Dimas, CA
ADP is hiring a Client Service - Product SupportSpecialist -- Tax.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you seeking an inclusive environment with a culture of collaboration and belonging?
If so, this may be just the opportunity you've been searching for!
In this role, you will provide consistent, high-quality tax service to ADP clients. In addition to tax deposits and filing, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication.
To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients.
Ready to #MakeYourMark? Apply now!
To learn more about Client Service at ADP, visit ************************************************
What you'll do:
Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies.
Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions.
Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
You will leverage your ADP product - services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.
Demonstrate Client Focus. You place a strong focus on client satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner.
TO SUCCEED IN THIS ROLE:
You have at least two years of client service and/or call center experience OR Insurance/Financial Institution experience.
Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution.
You must be proficient in using Microsoft Office tools, including Outlook, Word, and Excel, as well as have excellent analytical and time management skills.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
Experience noted above OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
$40k-58k yearly est. 5h ago
Client Svc & Prod Supt Spec
Adpcareers
Remote support specialist job in San Dimas, CA
ADP is hiring a Client Service - Product SupportSpecialist -- Tax.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you seeking an inclusive environment with a culture of collaboration and belonging?
If so, this may be just the opportunity you've been searching for!
In this role, you will provide consistent, high-quality tax service to ADP clients. In addition to tax deposits and filing, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication.
To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients.
Ready to #MakeYourMark? Apply now!
To learn more about Client Service at ADP, visit https://jobs.adp.com/teams-roles/client-service/
What you'll do:
Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies.
Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions.
Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
You will leverage your ADP product - services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.
Demonstrate Client Focus. You place a strong focus on client satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner.
TO SUCCEED IN THIS ROLE:
You have at least two years of client service and/or call center experience OR Insurance/Financial Institution experience.
Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution.
You must be proficient in using Microsoft Office tools, including Outlook, Word, and Excel, as well as have excellent analytical and time management skills.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
Experience noted above OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
$40k-58k yearly est. 5h ago
I.T. Service Desk Specialist
San Antonio Regional Hospital 4.3
Remote support specialist job in Upland, CA
Focus of this position is on managing the service issues reported to the Information Technology (IT) Department. Responsible for all aspects of IT Customer Support using management guidelines as resource. MINIMUM QUALIFICATIONS Education: High School diploma or GED required. Bachelors Degree in Computer Science and/or Business Systems is desirable.
Experience: Two years experience preferred with increasing responsibility in IT Customer Support using a Service Desk management tool.
Knowledge and Skills: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Must be familiar with all aspects of the Microsoft Windows and Client/Server environments. Must have the ability to troubleshoot and help resolve all types of client hardware and software related problems. Have a working knowledge using Microsoft Office products such as Word, Excel, and Outlook. Knowledge of remote control tools. Knowledge of a Service Desk management tool.
Physical Requirements: Must be able to perform the essential physical requirements of the job.
PAY RANGE
$22.83 - $34.25
The posted pay range reflects the lowest to highest pay that was available for this position at the time of posting and may be subject to change. Salary offers are determined by candidate's relevant experience and skills. For per diem positions, a standard rate is used based on market data and not the candidate's individual experience.
$22.8-34.3 hourly Auto-Apply 13d ago
Autism Support Technician (Behavior Technician)
Holding Hands OpCo LLC 4.4
Remote support specialist job in Covina, CA
Job DescriptionDescription Now Hiring: Autism SupportSpecialist (Entry-Level) - Also known as a Behavior Technician Are you passionate about making a difference in the lives of individuals with autism and other developmental disabilities? Do you have a knack for fostering positive behavior and creating a supportive learning environment? Holding Hands Inc. is seeking a dynamic individual to join our team as a Behavior Technician.
Location: Covina, CA Region | Sessions are completed in one of our beautiful clinics, the clients home, or another community location.
We work diligently to schedule your clients within 20/miles or 30/minutes (whichever is closest) to your home to minimize commute time.
Pay: $22-$28/hr depending on experience & education
Schedule: Part-Time | 15 - 25+ hours per week
Block Schedule Options Include:
Block 1: Monday - Friday 3pm - 8pm
Block 2: Monday - Friday 3pm - 6pm
Block 3: Monday - Friday 5pm - 8pm
Block 4: Monday, Wednesday, and Friday 3pm - 8pm
What You'll Do as a Behavior TechnicianAs a Behavior Technician, you'll use a proven method called Applied Behavior Analysis (ABA) to support children and teens in reaching their full potential. You'll work one-on-one with clients in their home, school, or one of our welcoming clinics. Each day, you'll help your client learn new skills and reduce challenging behaviors in a fun, supportive, and meaningful way. What your day might look like:
Work 1-on-1 with kids and teens with autism and other developmental needs
Follow a personalized therapy plan created by our clinical team
Use play, routines, and activities to help your client grow
Track progress by taking notes and recording behaviors
Encourage independence and build everyday life skills
Celebrate every win-big or small!
Don't worry if you're new to ABA-we'll provide you with thorough training to ensure you feel confident and prepared. You'll also have support from our caring, multi-disciplinary team every step of the way. Every child is unique, and so is our approach. We don't use cookie-cutter programs-instead, we tailor therapy to fit each client's needs, interests, and goals. If you're passionate about helping others, love working with kids, and want to make a real difference, this could be the perfect fit for you! Learn more here:
********************************************
Qualifications - What We Are Looking ForMinimum Qualifications
High school diploma or equivalent
6 months of experience working with individuals with developmental disabilities (paid or unpaid)
Must be able to lift at least 10 pounds, sit, and run as needed.
Reliable source of transportation
Must be comfortable commuting 20 miles or 30 minutes to client sessions
Passion for working with children, youth, and young adults with developmental disabilities
Preferred Qualifications
Associate or bachelor's degree
ABA experience or RBT Certified
CPR certification in both pediatrics and adults
Experienced and comfortable managing a wide variety of maladaptive behaviors, ranging anywhere from non-compliance, elopement, verbal and physical aggression, self-injurious behaviors, etc.
Benefits & Perks - Things You'll LoveWhy join the Holding Hands Team?
Make a meaningful impact: Join a team dedicated to helping students thrive academically and socially.
Our work comes from the heart, not just a textbook or manual. The starting point of therapy is believing in the ability and potential behind every individual.
Professional growth opportunities: Take advantage of ongoing training and development to enhance your skills and advance your career.
In addition to supporting our client's growth, we value providing our staff with various growth opportunities to continue reaching their career goals by providing training opportunities for different modalities, supervision, and mentorship.
Supportive work environment: Be part of a collaborative team that values diversity, inclusion, and mutual respect.
DEI training for all new hires.
Benefits & Perks!
Great technology provided such as an iPad
Fully reimbursed Registered Behavior Technician certification
Paid travel time in between clients & Mileage reimbursement
401(k) with a company match
Sick/mental wellness time off & Paid Time Off
Unlimited Referral Bonus
Monthly Registered Behavior Technician group meetings
Monthly ABA Student meetings for individuals collecting supervision hours towards their BCBA/BCaBA
Annual Performance Reviews with opportunity for pay increases
No experience? No problem. If you care about kids and want to grow your skills, we'll teach you everything you need to know.
Start your journey with Holding Hands today!
$22-28 hourly 5d ago
Technology Support Specialist I
San Bernardino Community College District 4.0
Remote support specialist job in San Bernardino, CA
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class.
SUMMARY DESCRIPTION
Performs a variety of basic technical support duties in the operation and maintenance of computer network hardware and software systems in support of administrative and instructional users in assigned department(s).
DISTINGUISHING CHARACTERISTICS
The Technology SupportSpecialist I classification is distinguished from the Technology Support Technician classification in that this classification provides 2nd level end user support and troubleshoots basic network systems and software in coordination with higher-level staff.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from appropriate supervisor; checks with supervisor or higher-level staff regarding non-routine assignments. May provide technical and functional direction to assigned student workers.
REPRESENTATIVE DUTIES
The following duties are typical for this classification.
* Installs, configures, troubleshoots, and maintains software, hardware, computer labs, and classroom hardware; troubleshoots, repairs, and maintains computers, printers, projectors, phones, other peripherals and their related software and accessories.
* Documents, equipment inventories, software inventories, and repairs.
* Provides end user support in the deployment of server-based data storage and records; trains end users on procedure for access and security of data storage.
* Assist higher level staff to develop solutions for office and lab technology; Assists with vendors, District, and college personnel to develop and implement security standards.
* Provides recommendations to the departmental manager concerning enhancements to the hardware and software inventory.
* Provides training to end users on the proper use of technology equipment and information security.
* Performs software updates and upgrades to computer systems and classroom software.
* May assist the departmental manager with the technology budget for computer equipment software acquisitions and support; requests quotes and orders from vendors for equipment and software.
* Assists administrators and staff with a variety of technical issues.
* Collaborates with District and college personnel in the implementation of system configurations and software.
* Participates in the development, documentation, and implementation of technology service management practices; works to develop standards and procedures for the implementation and support of hardware and software.
* Refers more complicated issues to the higher-level staff; works collaboratively and, in a training capacity, assists higher-level staff to complete projects and tasks.
* May provide guidance, training, and instruction to lower-level technology staff.
* Stays current on relevant technology changes.
* Performs other duties related to the primary duties.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
CORE COMPETENCIES:
Mathematical Facility
* Performs operations involving counting, adding, subtracting, multiplication and division
* Follow multi-step computational procedures and apply formulas
* Apply basic algebraic or geometric reasoning and problem solving
* Recognize approaches and algorithms for finding real world computational solutions
* Computes and interprets descriptive statistics
Critical Thinking
* Analytically and logically evaluates information to resolve problems
* Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it
* May detect ambiguous, incomplete, or conflicting information or instructions
Attention to Detail
* Focusing on the details of work content
* Shows care and thoroughness in adhering to process and procedures that assure quality
* Applies knowledge and skill in recognizing and evaluating details of work
* Applies skilled final touches on products
Analyzing and Interpreting Data
* Apply sorting, coding and categorizing rules
* Analyze data
* Read reports
* Draw meaning and conclusions from quantitative and/or qualitative data
Professional Integrity and Ethics
* Follows a clear-cut set of rules
* Understands practical necessity of rules and ethical guidelines
* Shows consistency in behavior and judgement over a long term and varied situations
Legal and Regulatory Navigation
* Understanding, interpreting, and ensuring compliance with laws and regulations
* Locates, understands, or provides factual regulator information
* Works within the bounds and limits of what is permissible
Using Technology
* Working with electronic hardware and software applications
* Using basic features and functions of software and hardware
* Experiments and finds novel uses for standard features and functions
* Adds, improves, modifies, or develops features and functionality
Adaptability
* Responding positively to change and modifying behavior as the situation requires
* Accept and adjust to changes and the unfamiliar
Innovation
* Imagining and devising new and better ways of doing things
* Fix what is broken; find solutions and fixes with resources at hand
* Finds new approaches to performing familiar tasks
* Create and invent new ideas; envision the unexpected, unexplored, untried
Listening
* Comprehend and verbal instructions and orally presented information
* Recalls or retrieves key points in a conversation
* Listen actively by rephrasing others' input cogently and accurately
Professional and Technical Expertise
* Applying technical subject matter to the job
* Knows the rudimentary concepts of performing the essential technical operations
* Possess recognized expertise outside of the organization
Self-Management
* Follows through on instructions and assignments
* Self-directed and self- monitored in commitments and accomplishments
* Redefines or reprioritizes activities within scope of responsibility
Valuing Diversity
* Shows acceptance of individual differences
* Welcomes input and inclusion of others who may be different from oneself
* Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination
Lead, Advanced or Senior Level Positions
Education/Training:
* An Associate's degree with major course work in computer science or a related field.
Experience:
* Two (2) years of experience providing end user support consisting of responsibility for hardware, software, application support, and user training.
Equivalency Provision:
In the absence of an Associate's degree with major course work in computer science or a related field, the equivalent to completion of high school and four (4) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training is qualifying.
Desired Experience:
* At least one year of experience imaging computers in an enterprise or large-scale environment,
* Demonstrated experience performing end-user technical support for a minimum of one year, providing hands-on assistance with hardware, software, account access, and troubleshooting.
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily indoors with travel to various locations to provide user support and attend meetings.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to travel to various sites throughout the day; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 35 pounds; to occasionally lift, carry, push, and/or pull heavier amounts of weight with or without assistance; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.
The person selected for hire will be required to complete the following pre-employment requirements:
* Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate.
* Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement)
* Tuberculosis (TB) risk assessment
* Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details).
Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies.
Forecasted Recruitment Timeline (please note that delays may cause adjustments to this timeline):
FORECASTED RECRUITMENT TIMELINE
Internal HR Screening:
1/16/26-1/23/26
Testing:
1/26/26-2/6/26
1st Level Interviews:
2/16/26-2/20/26
2nd Level Interviews:
2/23/26-2/27/26
Board Date:
4/9/26
Projected Hire Date:
4/13/26
$32k-46k yearly est. 27d ago
EHR Application Specialist 2
City of Loma Linda 3.7
Remote support specialist job in Loma Linda, CA
Shared Services: IS Platform Maint and Training (Full-Time, Day Shift) -
Job Summary: The EHR Application Specialist 2 is responsible for the ongoing design, build, testing, validation and ongoing support of mission critical application(s). In addition, this position requires the ability to independently interact with clients and demonstrate critical thinking and follow through skills when developing solutions to identified issues. These services may be provided for both the LLUMC and LLUCH hospitals. Perform other duties as needed.
Education and Experience: Bachelor's Degree required in computer science, information systems, healthcare, or a related field. Experience may be accepted in lieu of degree. Minimum two years of experience in healthcare, information technology, or a related field required. Minimum two years of experience with Epic or other healthcare systems is preferred.
Knowledge and Skills: Solid knowledge of the business/operational area supported by application. Knowledge and understanding of related Information Technology trends and applications. Solid knowledge of clinical or business/revenue cycle workflow in healthcare. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Working knowledge of project management software such as MS Project, Access, and other project management tools. Relate and communicate positively and effectively with others; work calmly and respond courteously when under pressure; collaborate; accept direction. Deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic and documentation skills. Organize technical work; demonstrate excellent planning, problem solving, analysis, and presentation skills; analyze and interpret data, processes and needs based on limited information; make recommendations; manage time effectively and plan and implement objectives effectively. Think critically and work independently; perform basic math and statistical functions; compose written material; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: Certification in primary EPIC application is required within assigned Epic applications.
$47k-62k yearly est. Auto-Apply 39d ago
Network Administrator
UIC Government Services and The Bowhead Family of Companies
Remote support specialist job in Corona, CA
Bowhead seeks a Network Administrator to join our team supporting the program office for NSWC Corona - Corona Division in Norco, California. is 100% onsite. Corona Division is the Navy's premier independent assessment agent responsible for gauging the warfighting capability of Navy ships and aircraft by assessing weapons and integrated combat systems' performance, readiness, quality, and supportability. The Junior Management Analyst will support the Program Manager and Senior Management Analyst in managing technical infrastructure supporting Corona Division operations in the areas of command leadership support, IT operations, customer operations and cyber security.
**Responsibilities**
- Provides technical guidance for directing and monitoring information systems operations
- Assist in Designs, builds, and implements network systems
- Directs compilation of records and reports concerning network operations and maintenance
- Troubleshoots network performance issues
- Analyzes network traffic and provides capacity planning solutions
- Monitors and responds to complex technical control facility hardware and software problems
- Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications
- Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance
- Provides the routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals)
- Monitors and responds to hardware, software, and network problems
- Assist in testing, installation, and support of network communications, including LAN/MAN/WAN systems
- Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance
- Troubleshoots network systems when necessary and makes improvements to the network
- Building, configuring, and maintaining VLANs on switches for logical network separation
- Other duties as assigned
**Qualifications**
- A high school degree, or a GED, and more than seven (7) years of relevant technical experience , OR
- A bachelor's degree in a relevant field and four (4) years of relevant technical experience , OR
- A master's degree in a relevant field and two (2) years of relevant technical experience
- IAT Level II certification is required
SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the minimum Secret level.
Physical Demands:
- Must be able to lift up to 25 pounds
- Must be able to stand and walk for prolonged amounts of time
- Must be able to twist, bend and squat periodically
\#LI-MN1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* .
All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events.
**ID** _2026-24445_
**Category** _Information Technology_
**Location : Location** _US-CA-Corona_
**Min** _USD $90,000.00/Yr._
**Max** _USD $105,000.00/Yr._
**Minimum Clearance Required** _Secret_
**Travel Requirement** _Less than 10%_
$90k-105k yearly 4d ago
Network Administrator
Provident Savings Bank 4.3
Remote support specialist job in Riverside, CA
Title: Network Administrator
Division: 04 - Technology
On-Site at: 6674 Brockton Ave, Riverside, CA 92506
Job Type: Exempt/Full-Time
Schedule: Monday -Friday, 8:00am - 5:00pm
Hourly Range: $36.00 - $43.00 Per Hour
Overview:
The primary role of the Network Administrator is to ensure the stable operation of the Bank's network and systems through the proper planning, configuration, deployment, and monitoring of its components. Network Administrators will also analyze and resolve hardware and software issues in a timely and accurate manner, and provide end user support when needed.
Reports to / Supervision Received
Manager: Network Services Manager
Senior Manager: VP, IT Manager/CIO
Essential Functions:
Plan, deploy, and monitor system hardware and software including servers, operating systems, and applications. Troubleshoot and resolve issues as needed.
Plan, deploy, and monitor network components including data circuits, routers, switches, and other related equipment. Troubleshoot and resolve issues as needed.
Plan, deploy and monitor security systems including Firewalls, IDS, Endpoint Protection, and other security related systems.
Harden, update and upgrade systems as necessary to eliminate vulnerabilities.
Create and maintain proper documentation for assigned systems.
Provide end user support as needed.
Maintain Inventories as assigned.
Implement projects as assigned.
Take steps necessary to maintain expertise in assigned systems.
Interact with vendors as necessary to ensure department and company objectives are met.
Research and recommend IT solutions to company and department needs.
Direct or train other members of the department as necessary.
Maintain working knowledge or disaster recovery, and incident response plans and procedures.
Respond to emergency network or system outages as required.
Document all support & Maintenance activity.
Diligently and consistently follow departmental & organizational policies and procedures.
Supervisory Responsibility
This position does not supervise other staff members.
Required Education and/or Experience
4 years of broad Information Technology experience
1 year in a network or system administration function
CompTIA Server+, CompTIA Network+ or equivalent
Preferred Education and Certification
Bachelor of Science degree
Cisco Certified Network Associate (CCNA)
Windows Server Hybrid Administrator Associate (WSHAA)
Azure Administrator Associate (AZA-A)
VMWare Certified Professional (VCP)
Must posses a valid drivers license and reliable personal vehicle for occasional travel between sites
Skills Required
Strong understanding of Windows Server functionality including Active Directory.
Strong understanding of Virtualization and SAN technologies and best practices.
Strong understand of network and telecommunication components and related protocols and standards including TCP/IP, DNS, DHCP, and VPN.
Strong understanding of network security principles including logical access controls.
Understanding of network topology principles including segmentation and access control lists.
Understanding of network monitoring tools and diagnostic utilities.
Understanding of firewall and IPS configuration and administration.
Basic knowledge of PowerShell and scripting languages.
Strong problem-solving and analytical skills.
Strong interpersonal, written, and oral communication skills with the ability to effectively communicate complex technical information effectively to a wide audience.
Ability to effectively complete assignments using an organized and structured approach.
Able to effectively conduct research in Information Technology areas.
Highly self-motivated and directed, with keen attention to detail.
Able to effectively prioritize tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Ability to work after hours and weekends as necessary.
$36-43 hourly 23d ago
Open Publishing Applications Specialist
The Claremont Colleges Services 3.8
Remote support specialist job in Claremont, CA
The Open Publishing Applications Specialist (OPAS) will join a highly motivated team of librarians to support open access and open publication, and enhance discovery and delivery of scholarship, creative works, data, and more. This position will provide technical support and trainings for our current suite of scholarly communication and open publishing applications, which includes The Claremont Colleges Digital Library (CCDL), Scholarship@Claremont (S@C) and Pressbooks. This role builds connections to internal and external applications and uses creativity and innovation to create new and exciting applications that improve the development, access, and discovery of open educational resources. This role works within established IT standards and practices to support and expand our digital scholarship infrastructure, including the institutional repository, Scholarship@Claremont, open educational resources, and digital publishing platforms, such as the CCDL. They will be committed to providing excellent service and to developing effective and efficient workflows to ensure that our Open Publishing programs continue to meet the research, teaching and learning needs of The Claremont Colleges.
Priority Deadline: The deadline for first consideration is January 23, 2026. Please note that a cover letter and CV/resume are required along with the application.
ESSENTIAL FUNCTIONS
Open Publishing Services
Contributes to the development and customization of open-source publishing tools in alignment with institutional needs and open access principles.
Leads the technical development and support of emerging open publishing technologies and platforms, including those supporting open educational resources (OERs), student scholarship, and faculty publications hosted on Scholarship@Claremont.
Collaborates with library and institutional partners to build sustainable workflows for open educational publishing and other scholarly outputs.
Platform Development and Technical Support
Maintains applications and workflows that support academic publishing services for platforms such as CONTENTdm and Bepress Digital Commons
Provides one-on-one or small group training for library staff, faculty, and/or students on how to use applications and tools such as migrating Open Educational Resources (OERs), as needed.
Collaborates with relevant Library colleagues in designing and implementing integrations between digital library platforms, including CONTENTdm, for open publishing and campus systems such as learning management systems or other third-party tools via APIs or custom development solutions.
Collaborates with TCCS IT and library colleagues to support a secure, scalable, and sustainable technology environment.
Digital Initiatives and Open Publishing team
Contributes to policy and process development related to open scholarship and publishing in collaboration with the Digital Initiatives and Open Publishing head and the Open Publishing and Digital Production Associate.
Maintains current knowledge of developments in open publishing and institutional repository management, and other aspects of evolving strategies for scholarly communications and open infrastructure technologies.
Participates as an active and engaged team member by attending unit meetings to discuss priorities and assist with solutions.
Contributes to unit planning and goal setting in support of the library's strategic initiatives.
Welcomes and values everyone's perspectives; is committed to fairness and to equal access to information.
Perform other related duties as assigned.
QUALIFICATIONS
Unless otherwise stated, the following qualifications are
required
to perform the essential functions of this position, or the individual must demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other qualifications not listed below.
Education/Training:
Bachelor's degree in related field.
Formal coursework or training in web or application development
Experience:
Minimum 2 years experience with the following:
Supporting institutional repository systems, including storing, organizing, securing, and sharing digital assets (Bepress Digital Commons, Pressbooks, Hyrax, DSpace, Islandora)
Working with prevalent library data formats such as MARC, DublinCore, XML, JSON, and Linked Open Data
Experience working in a collaborative environment, particularly in higher education, libraries, or cultural heritage institutions
Experience with enhancing or supporting digital accessibility
Competencies:
Knowledge of information systems for research discovery.
Ability to effectively train and support non-technical users (in the adoption and use of systems, tools or processes)
Strong organization, time management, and planning skills. Effective at meeting deadlines, adjusting priorities, and working on multiple projects simultaneously.
Open to learning and developing new skills
Excellent interpersonal, verbal, and written communication skills.
Demonstrated ability to collaborate effectively with colleagues and researchers from many different communities.
Demonstrated ability to make decisions independently in a rapidly changing environment.
Preferred Experience:
Knowledge of cloud-based or containerized application environments (Docker, AWS, Reclaim Cloud) with one or more programming or scripting languages (JavaScript or TypeScript, CSS, Python and/or PHP, SQL)
Experience with platform migration strategies
Understanding of open standards (IIIF), open data, and open research and their role in academic research
Experience in project review, analysis, development, planning, and assessment.
Work Schedule: The regular hours for this full-time position are 40 hours scheduled from 8:00 a.m. to 5:00 p.m., Monday through Friday for 12 months annually. May be required to work holiday, weekend, and/or evening hours. Regular hours may vary due to the needs of the organization or business unit. This position is eligible for a hybrid work schedule to work partial hours remotely as approved by the supervisor.
Union: This position is represented by The Claremont Colleges Services Library Staff Federation AFT Local 6735. The employee in this position will be bound by the collective bargaining agreement.
COMPENSATION
Pay: The pay rate for this position is competitive and commensurate with the duties, responsibilities, and qualifications required for the position, between $33 - $36.06 per hour.
Benefits: This position is eligible for our employment benefits package including:
medical, dental, vision,
10% retirement contributions after one year (no matching required),
group life insurance,
generous time off,
professional development funds,
discounts for mobile plans, software, and entertainment,
access to fitness facilities,
and more!
PHYSICAL REQUIREMENTS
Physical Requirements:
Sedentary work that primary involves sitting and standing:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Active work that primary involves standing and walking:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Light work that involves moving objects weighing up to 10 pounds:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Medium work that includes moving objects weighing up to 25 pounds:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Medium work that includes moving objects weighing up to 40 pounds:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Heavy work that includes moving objects weighing up to 50 pounds:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Operate a computer or other work requiring repetitive movement of wrists, hands, & fingers:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Operate a street legal golf cart, a company automobile, or other heavy machinery:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Read or write electronic or printed materials:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Communicate verbally in person, by phone or another device:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Moving body into different positions to work down low, overhead, or outward:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work involving climbing ladders, stairs, scaffolding, or similar:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work in various environments including low, high, tight, low-ventilation, or confined spaces:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work indoors in climate-controlled spaces:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Work outdoors in various weather conditions:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work in a noisy environment:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Disclaimer:
This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this and make changes of business necessity. TCCS reserves the right to modify job duties or assign additional duties as needed.
ADA/OSHA:
This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).
Equal Opportunity Employer:
TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim of having the best available person in every job. TCCS prohibits discrimination based on all characteristics protected by federal, state, or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.
$33-36.1 hourly Auto-Apply 41d ago
Peer Support Specialist - Crisis Residential FT - Mental Health 342
Main Template
Remote support specialist job in Riverside, CA
We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce.
What You Will Do to Change Lives
Peer SupportSpecialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer SupportSpecialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer SupportSpecialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge.
Shifts Available:
Full Time: PM 3:00pm - 11:30pm; Tuesday - Saturday
Expected starting wage is $21. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
What You Bring to the Table (Must Have)
High School Diploma or GED
Successful completion of Peer Support Training / Certified Peer Specialist or Peer Employment Training within one (1) year of hire.
Experience as a beneficiary of the Behavioral Health system of care
Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
Willingness to use the company vehicle to drive clients to appointments and groups, etc.
What's In It for You*
Paid Time Off: For Full Time Employee it is 16.7 days in your first year
Nine Paid Holidays
Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
Online University Tuition Discount and Company Scholarships
Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
For more information visit: *************************************
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
As part of the Telecare family, Lagos Crisis Residential Facility provides a peer-to-peer, community-based, recovery-oriented alternative to hospitalization. The 16-bed program offers short-stay residential services to adults ages 18-59 who have severe and persistent mental health issues and need an intensive level of support but do not require treatment in a locked program. Assessments, individual and group therapy, and person-centered counseling and training are provided in a supportive, home-like environment to assist clients in living successfully in community.
EOE AA M/F/V/Disability
*May vary by location and position type
Full Job Description will be provided if selected for an interview.
Peer Employment, Peer Workforce
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$21 hourly 23d ago
ENHANCED MENTAL HEALTH SUPPORT SPECIALIST
Trinity Youth Services 3.7
Remote support specialist job in Rancho Cucamonga, CA
Job Description
Now Hiring: Enhanced Mental Health SupportSpecialist
We are currently looking for a Full-Time, Mental Health SupportSpecialist to join our Mental Health team. The Mental Health SupportSpecialist will be responsible for assisting in the delivery of intensive, individualized, strength-based, and needs-driven intervention activities that support the engagement and participation of the youth and his/her significant support persons, and help the child or youth develop skills and achieve the goals and objectives of their plan. Other duties include but are not limited to:
Assist with the development of functional skills to improve self-care, self-regulation, or other functional impairments by intervening to decrease or replace non-functional behavior that interferes with daily living tasks.
Interview children, relatives and other involved persons to evaluate each child's needs and assess youth's condition.
Determine counseling objectives, establish diagnostic and treatment plans in coordination with mental health staff.
Chart progress notes, etc. in compliance with Trinity Youth Services policies and with State of California standards for Short-Doyle/Medi-Cal/EPSDT.
Use appropriate Trauma Informed practice as necessary to redirect behavior and help each child develop his/her own capacity for self-control.
Drive a vehicle when necessary.
Skills/Requirements:
A Bachelor's degree in the Social Sciences and two years of experience required. ABA experience preferred.
Demonstrated ability and leadership through a minimum of one year related experience in the field of child or family welfare services.
Must be proficient in the use of computers, including Email, Microsoft Word and Excel.
Must have a special interest in working with youth and must fulfill the general requirements as established in the California Administrative Code, Title 22.
Be able to communicate clearly and concisely, both orally and in writing in English.
Must be at least 21 years of age or older, able to pass a physical examination; drug clearance; criminal background check; Child Abuse Index check.
Must hold a valid California driver's license with clean DMV history, be able to safely operate a motor vehicle and be insurable by Trinity's insurance carrier.
Bilingual is a plus.
Pay rate: $19.50 per hour; $20.50 per hour (bilingual Spanish). Quarterly and annual performance bonus available.
Why work for Trinity Youth Services?
In addition to providing employees with the opportunity to make a positive, significant, lasting difference in the lives of children and families in a supportive setting, Trinity also offers the following:
Health Insurance
Dental Insurance
Vision Insurance
Employer-Paid Life Insurance
Education Reimbursement for Masters Degrees
Paid PTO, Holidays, Jury Duty, and Bereavement
Retirement Plans
Career Advancement Opportunities
About Trinity Youth Services
Since 1966, Trinity has been a premier provider of children's programs and services in California, specializing in Short-Term residential Therapeutic Programs (STRTP), mental health services, foster care, Intensive Services Foster Care (ISFC) and adoption. Since its inception, Trinity has helped more than 65,000 children and youth.
Trinity seeks team members with a genuine commitment to the empowerment of at-risk children and their families, and a willingness to work in a demanding, fast-paced environment, which requires dedication and a desire to have a positive impact on the lives of children who have experienced trauma. We believe that training and career development are keys to employee retention and satisfaction, and we prefer to promote from within.
Our Values
We value safety, well-being, and permanency for children and youth.
We value embracing research, best practices and proven approaches that help children and youth.
We value staff and are committed to providing them with the knowledge, skills, and tools to be successful.
We value the ability to adapt and change as the needs of our stakeholders adapt and change.
We value open, honest and transparent governance and management practices.
For more information about Trinity Youth Services, please visit our website at ******************
Covid-19 Vaccine Requirement
As of October 15, 2021, Trinity Youth Services has required the COVID-19 vaccine for all employees, excluding those with an approved medical or religious exemption, as a condition of employment to help ensure the safety of all employees and youth and families served.
About Company
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
$19.5-20.5 hourly 28d ago
Engineer Computer Systems Support
Tata Consulting Services 4.3
Remote support specialist job in Chino Hills, CA
Must Have Technical/Functional Skills Python, AWS, CI/CD Roles & Responsibilities CI/CD Pipeline Management: * Design, implement, and optimize Continuous Integration/Continuous Delivery (CI/CD) pipelines using tools like Jenkins, GitLab CI, GitHub Actions, or AWS CodePipeline/CodeBuild/CodeDeploy.
* Automate build, test, and deployment processes to ensure rapid and reliable software delivery.
AWS Infrastructure Management:
* Architect, deploy, and manage scalable, secure, and resilient infrastructure on AWS using services such as EC2, S3, Lambda, VPC, IAM, ECS, EKS, SageMaker, etc.
* Implement Infrastructure as Code (IaC) using tools like Terraform or AWS CloudFormation for consistent and automated infrastructure provisioning.
Python Development & Automation:
* Develop and maintain automation scripts and tools using Python for various tasks, including infrastructure provisioning, deployment, monitoring, and system configuration.
* Integrate Python-based solutions with AWS services and CI/CD pipelines.
Monitoring & Troubleshooting:
* Implement and manage monitoring and logging solutions (e.g., CloudWatch, Prometheus, Grafana, ELK stack) to ensure system performance, availability, and security.
* Troubleshoot and resolve issues related to CI/CD pipelines, AWS infrastructure, and application deployments.
Collaboration & Best Practices:
* Collaborate with development, QA, and operations teams to streamline workflows and improve overall system reliability and efficiency.
* Promote and implement DevOps best practices, including security, cost optimization, and scalability.
Education
Bachelor's degree
Salary Range: $50,000 - $60,000 a year
#LI-DM1
$50k-60k yearly 6d ago
Test Information Engineer
Analytical Mechanics Associates
Remote support specialist job in Edwards Air Force Base, CA
AMA is currently seeking to hire a Test Information Engineer to support the Engineering and Technical Support (ETSS) Task Order 2, under the Mission Operations Directorate (Code 600), which provides critical engineering and technical services to AFRC. This role will specifically support the Range Engineering Branch (Code 610) and contribute to cross-functional data management projects. In this capacity, the position provides both system engineering and software engineering support to the Dryden Aeronautic Test Range (DATR), including gathering requirements for the Mission Control Center (MCC) real-time displays, performing derived parameter code calculations, processing, and reviewing post-flight data, and carrying out other mission-critical tasks. Additionally, the role involves supporting real-time control room operations, troubleshooting flight system anomalies, managing DATR configurations, and serving as project liaison for Range engineering. This is a full-time onsite position at NASA Armstrong located in Edwards, CA.
US Citizenship is Required
The salary range is $100K to $120K based on skill level and experience.
Primary purpose is to provide pre-mission, mission, and post mission support at Armstrong Flight Research Center (AFRC), which will include the following:
Pre-mission Responsibilities:
Gather project requirements for:
Real-time displays
Software
Data Processing
Data archival
Generate work orders.
Update the Interactive Analysis and Display System (IADS) configuration file.
Port discipline engineer algorithms into real-time C (RTC) code for derived parameters.
Integrate updates int a Mission Control Center (MCC) control room build.
Support control room training sessions using the X-59 SIM.
Coordinate with:
DATR OPS
DATR software developers
Air Force contractor JT4
Perform control room build checkout at the Telemetry and Radar Acquisition Processing System (TRAPS) and MCC.
Conduct verification and validation (V&V) for all changes.
Review and collect IADS validation log files.
Generate a TIE TRAPS checklist for future TIE TRAPS checks.
Track “Required by Dates” to ensure support coverage is scheduled.
Mission Responsibilities:
Perform a TIE TRAPS check prior to real-time operations.
Staff the MCC during mission execution to provide support for displays, software, and data processing issues.
Generate TIE mission notes, highlighting items requiring additional investigation.
Post-Mission Responsibilities:
Collect mission deliverables and upload them to BOX for access by Lockheed Martin Corporation (LMCO).
Collect discipline engineer screen captures from display stations.
Collect and archive IADS log files and IADS archive files.
Systems Knowledge & Technical Skills:
Working knowledge of:
Mission Control System (MCS)
Interactive Analysis and Display System (IADS)
Flight Data Archive (FDA)
ARMD Test Data Portal (ATDP)
Capable of providing independent verification and validation (IV&V) in a lab environment.
Familiar with using Flight Data Studio (FLIDAS) to troubleshoot data anomalies.
Understanding of telemetry standards (IRIG 106) and high-resolution time synchronization.
Familiar with systems engineering and software development lifecycles.
Ability to troubleshoot flight support system issues and data anomalies.
Support configuration management tasks.
Additional Requirements:
Communicate professionally (verbally and in writing) with multiple disciplinary teams and external organizations.
Maintain detailed daily task status.
Function as a higher-level role with the ability to guide less experienced personnel.
Strong planning and organizational skills with the ability to meet deadlines.
May be required to work early mornings, evenings, weekends, and/or holidays.
Requirements:
One of the following is required for this position:
Bachelor's or Master's Degree in specialty field and 4+ years or more professional experience relevant to the specific WBS area.
Or, Bachelor's or Master's Degree in specialty field and professional experience, with lead analyst responsibilities in the assigned task(s).
US Citizenship is Required
Analytical Mechanics Associates (AMA) is proud of our customer relationships, our diverse and dynamic work environment, and our employees' career satisfaction. AMA is a small business with a wide reach; headquartered in Hampton, VA, AMA has operations in Greenbelt, MD; Huntsville, AL; Dallas and Houston, TX; Denver, CO; Mountain View, CA; and Edwards Air Force Base, CA. With over 60 years of experience, AMA specializes in aerospace engineering, science, analytics, information technology, and visualization solutions. AMA combines the best of engineering, science, and mathematics capabilities with the latest in information technologies, visualization, and multimedia to build creative solutions. We offer competitive salaries and a substantial benefits package, including but not limited to paid personal and federally recognized holiday leave, salary deferrals into a 401(k)-matching plan with immediate vesting, tuition reimbursement, short/long term disability plans, and a variety of medical, dental, and vision insurance options.
AMA is committed to the professional growth of every employee, understanding that the successes of our employees drive our success. We provide a work environment that is engaging, collaborative, and supportive. To learn more about our company, please visit our website at *********************** and follow us on Facebook and LinkedIn.
AMA is an Affirmative Action/Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under federal, state, or local laws.
$100k-120k yearly Auto-Apply 41d ago
EHR Application Specialist 1
City of Loma Linda 3.7
Remote support specialist job in Loma Linda, CA
Shared Services: IS Platform Maint and Training (Full-Time, Day Shift) -
Job Summary: The EHR Application Specialist I is responsible for the ongoing design, build, testing, validation and ongoing support of mission critical application(s). Requires the ability to interact with clients and demonstrate basic critical thinking and follow through skills when developing solutions to identified issues. These services may be provided for both the LLUMC and LLUCH hospitals. Perform other duties as needed.
Education and Experience: Associate's Degree required in computer science, information systems, healthcare, or a related field. Experience may be accepted in lieu of degree. Bachelor's Degree preferred. Minimum one year of previous experience with Epic and/or other healthcare systems is preferred.
Knowledge and Skills: Basic knowledge of the business/operational area supported by application. Knowledge and understanding of related Information Technology trends and applications. Basic knowledge of clinical or business/revenue cycle workflow in healthcare. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Basic knowledge of project management software such as MS Project, Access, and other project management tools. Relate and communicate positively and effectively with others; work calmly and respond courteously when under pressure; collaborate; accept direction. Deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic and documentation skills. Organize technical work; demonstrate excellent planning, problem solving, analysis, and presentation skills; analyze and interpret data, processes and needs based on limited information; make recommendations; manage time effectively and plan and implement objectives effectively. Think critically and work independently; perform basic math and statistical functions; compose written material; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: As a requirement of this position you must receive Epic certification for the module you've been hired into. To satisfy this job requirement, you must receive a passing score (as defined by Epic), within three attempts, on all required exams and projects. This certification must be received within 6 weeks of your last day of class.
$47k-62k yearly est. Auto-Apply 6d ago
EMHS MENTAL HEALTH SUPPORT SPECIALIST TSWIII
Trinity Youth Services 3.7
Remote support specialist job in Yucaipa, CA
Job Description
Now Hiring: EMHS Mental Health Services SupportSpecialist/TSW-III
We are currently looking for a qualified, full-time, Enhanced Mental Health Services SupportSpecialist/TSW-III to join our residential team. The Enhanced Mental Health Services (EMHS) SupportSpecialist/Team Support Worker-III will be responsible for providing a large variety of services ranging from behavior management, crisis intervention, self-help skill building, and other services as needed. Other duties include but are not limited to:
Assist in the delivery of intensive, individualized, strength-based, and needs-driven intervention activities that support the engagement and participation of the youth and his/her significant support persons, and help the child or youth develop skills and achieve the goals and objectives of their plan.
Assist with interventions which are skill-based and for the remediation of behaviors and reduction of symptoms.
Some examples include implementation of a positive behavioral plan, modeling interventions for the youth's family/care givers.
Assists licensed/waivered professional staff in assessments and treatment planning; may plan and implement specific aspects under supervision.
Provide 1:1 behavior intervention for clients based on client's treatment plan.
Regularly communicate/consult with Youths' therapist, Clients' treatment team, regarding client's behavior, progress, and treatment goals.
Participate in child/family team meetings. Maintain children in supervision at all times, focusing on behavior, safety, and general well-being.
Promote growth and development in the children and assist them in reaching goals in accordance with their treatment plan.
Initiate incident reports concerning behavioral problems, injuries, or accidents; provide complete and accurate documentation including dorm logs and other reports as assigned.
Drive a vehicle when necessary.
Additionally, when scheduled to serve as TSW-III (as part of supervision ratio), TSW-III shall provide/assist with EMHS Support Services only in the absence of scheduled EMHSS staff, and only to youth who are in need of immediate 1:1 behavior intervention, based on youth's treatment plan and ability, and only as long as the dorm remains in ratio. This determination will be made by the TSW-III in cooperation with the Dorm Supervisor on duty.
Skills/Requirements:
A Bachelor's degree in the Social/Behavioral Sciences required. One to two years of experience preferred.
Demonstrated ability and leadership through a minimum of two years related experience in the field of child or family welfare services.
Must be proficient in the use of computers, including Email, Microsoft Word, and Excel.
Should have a special interest in working with youth and must fulfill the general requirements as established in the California Administrative Code, Title 22.
Writing and verbal skills and the ability to compose quality reports and other necessary correspondence are essential.
Must communicate clearly and concisely, both orally and in writing in English.
Must be 21 years of age or older and able to pass a physical examination; drug clearance; criminal background check and Child Abuse Index check.
Must possess a valid California driver's license with clean DMV history and the ability to safely operate a motor vehicle and be insurable by Trinity's insurance carrier.
Pay rate: $19.50 per hour; $20.50 per hour (bilingual Spanish). Quarterly and annual performance bonus available.
Why work for Trinity Youth Services?
In addition to providing employees with the opportunity to make a positive, significant, lasting difference in the lives of children and families in a supportive setting, Trinity also offers the following:
Health Insurance
Dental Insurance
Vision Insurance
Employer-Paid Life Insurance
Education Reimbursement for Masters Degrees
Paid PTO, Holidays, Jury Duty, and Bereavement
Retirement Plans
Career Advancement Opportunities
About Trinity Youth Services
Since 1966, Trinity has been a premier provider of children's programs and services in California, specializing in Short-Term residential Therapeutic Programs (STRTP), mental health services, foster care, Intensive Services Foster Care (ISFC) and adoption. Since its inception, Trinity has helped more than 65,000 children and youth.
Trinity seeks team members with a genuine commitment to the empowerment of at-risk children and their families, and a willingness to work in a demanding, fast-paced environment, which requires dedication and a desire to have a positive impact on the lives of children who have experienced trauma. We believe that training and career development are keys to employee retention and satisfaction, and we prefer to promote from within.
Our Values
We value safety, well-being, and permanency for children and youth.
We value embracing research, best practices and proven approaches that help children and youth.
We value staff and are committed to providing them with the knowledge, skills, and tools to be successful.
We value the ability to adapt and change as the needs of our stakeholders adapt and change.
We value open, honest and transparent governance and management practices.
For more information about Trinity Youth Services, please visit our website at ******************
Covid-19 Vaccine Requirement
As of October 15, 2021, Trinity Youth Services has required the COVID-19 vaccine for all employees, excluding those with an approved medical or religious exemption, as a condition of employment to help ensure the safety of all employees and youth and families served.
About Company
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
How much does a remote support specialist earn in Victorville, CA?
The average remote support specialist in Victorville, CA earns between $37,000 and $91,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Victorville, CA