Remote support specialist jobs in Virginia

DataStaff Inc. is seeking a Senior Desktop Support Technician for a long-term contract opportunity with one of our direct clients located in Richmond, VA. is onsite Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Training other staff on troubleshooting and diagnosing problems. Writing and editing documentation about troubleshooting and diagnosing problems. Gaining feedback from customers to improve training methods. Writing and editing training manuals. Running reports and analyzing common complaints and problems. Troubleshooting VPN, Networking, and ISP problems. Required Skills: 6 Years - Strong working knowledge of computer systems, hardware, and software, including drivers and bios 4 Years - Excellent problem-solving, analytical, and team-working skills 4 Years - Excellent communication and interpersonal skills. 4 Years - Demonstrated ability to obtain feedback from customers to improve training methods. 4 Years - Writing and editing training manuals. 4 Years - Running reports and analyzing common complaints and problems. 4 Years - An openness to learning new technologies. This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Insight Global is seeking a Senior Service Desk Analyst to join a lean IT team in Arlington, VA. The immediate need is to deploy and image laptops, support users across two locations, and drive improvements in customer service and mobile device management. The role is onsite during the contract period, with potential for hybrid flexibility upon conversion. This is slated as a 3-6-month contract-to-hire full-time position. *Candidates must be able to work on W2 without sponsorship now and in the future* Key Responsibilities: Laptop Deployment & Imaging: Set up and deploy laptops, create and maintain “golden images” using OS deployment tools (PLUS OS Deployer preferred). Mobile Device Management (MDM): Implement, configure, and maintain Mobile Device Management solutions (Intune, JAMF, or similar). Set up and manage Intune environments, not just maintain existing setups. Service Desk Operations: Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or less). Troubleshoot PC hardware and software issues. Support users in both Arlington and remote locations (cross-team and TeamViewer support). Manage Office 365, license permissioning, and MFA. Address phishing email incidents and keep devices up to date. Customer Service & Collaboration: Partner with Jason to improve customer service processes (CSR) across the organization. Work independently as an individual contributor within a 6-person team. Continuous Improvement: Identify and propose process improvements for service desk and Mobile Device Management operations. Must-Have Qualifications 2-5 years of senior helpdesk/service desk experience. Strong PC troubleshooting skills (hardware & software). Proven experience with Mobile Device Management (Intune, JAMF, or similar)-including setup and ongoing management. Experience with OS deployment and imaging (PLUS OS Deployer or equivalent). Office 365 administration and license management. Familiarity with MFA and phishing email response. Comfortable handling Tier 1-3 tickets. Self-motivated, fast learner, and proactive problem solver. Able to work onsite in Arlington, VA, 5 days/week during contract period. Preferred Qualifications A+ Certification, MCP, or Endpoint Manager certification. Experience with Windows-heavy environments. Experience with JAMF or other Mobile Device Management platforms. Experience with endpoint management tools. Work Environment & Schedule Team of 6, individual contributor (no mentoring/training responsibilities). 6-8 tickets/day; expected to take on a larger share to support current system admins. Contract period: 8-hour days (7:30-4:30 or 8-5, with 1-hour lunch). After conversion: Hybrid schedule (3 days onsite/2 remote), flexible hours. Career growth opportunities available; potential to advance in tech stack and leadership. No on-call required during contract (only 2 calls/year expected). Compensation: $35/hr to $43/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law

We are seeking a Site Access & Compliance Coordinator to serve as an on-site representative for a leading workforce access and compliance platform used in mission-critical construction environments. This position ensures seamless site entry, credential verification, workforce onboarding, and ongoing compliance monitoring. The Coordinator functions as a vital liaison between on-the-ground operations and centralized support, providing training, real-time support, and first-line issue resolution for both workers and management personnel. Key Responsibilities Access Control & Credential Verification · Monitor and enforce site access using digital badging and credentialing tools · Ensure all personnel are properly verified and compliant before entry · Manage visitor access protocols, including temporary badging · Maintain order and protocol at gates and turnstiles Onboarding & Training · Train workers and subcontractors on platform usage · Support documentation intake and digital account setup · Educate workers on the use of temporary access credentials and vehicle passes · Assist in multilingual onboarding when necessary Technical Support & Escalation · Act as the first point of contact for on-site access or credentialing issues · Troubleshoot minor technical concerns and resolve access mismatches · Collaborate with centralized operations and support teams to resolve issues · Follow a structured escalation path for unresolved matters Customer Engagement & Field Feedback · Represent the platform and its values with professionalism and courtesy · Address service-related concerns and provide clear communication · Capture user feedback from the field to inform product improvement Performance Expectations · Ensure consistent, protocol-compliant access to the job site · Minimize delays through effective onboarding and training · Rapidly respond to and resolve credential or access-related issues · Uphold high standards of professionalism and customer service

Johnson Service Group (JSG) is recruiting for a, Mid-Level and Senior-Level Pipe Support Engineer, for a 12-month contract assignment in Reston, VA. These are hybrid positions and will require at least three days of in-person attendance per week at the Reston office (12011 Sunset Hills Road / 20190). U.S. Citizenship is required Local or Regional candidates highly preferred (per diem is not available) Mid-Level base pay rate: $75.00/hour Senior-Level base pay rate: $90.00/hour Project Overview These positions will support the Natrium project - part of a DOE initiative to advance U.S. leadership in nuclear energy production. Natrium will play a key role in this advancement with development of a 345 MWe sodium fast reactor (SFR). Responsibilities Perform modeling and pipe support calculations using GTStrudl. Checking/reviewing isometrics using span tables. Work closely with layout personnel and pipe stress engineers to deliver a quality and cost-effective design. Coordinate with other engineering disciplines and vendors as required. Checking designs done by others. May include some lead activities. Education / Experience Associate or Bachelor's degree or Certificate in CAD Engineering is required. 5+ years of experience required for mid-level position. 8+ years of work experience required for senior-level position. Prior experience using GTStrudl analysis software is required. Knowledgeable of AISC structural code, ASME B31.3, B31.1 other relevant industry piping codes and standards. Prior experience should include working in a 3D model environment & placement of pipe supports. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D310

Business Central Support Specialist Ready to design the future? Qorali has partnered with a leading architectural firm that specializes in innovative design and sustainable solutions. This is more than a business-it's a team united by creativity and purpose. As an award-winning workplace, they're seeking talented D365 Business Central professionals to help their D365 Implementation. What makes this a great place to work? You'll find genuine opportunities for career growth, competitive and accessible benefits, and a culture that values collaboration and forward-thinking ideas. In this role, you'll provide technical support and maintenance for Microsoft Dynamics 365 Business Central system, ensuring smooth operations and optimal performance across the organization. Your Core Responsibilities Act as the first point of contact for Microsoft Dynamics 365 Business Central support, ensuring smooth user experiences. Investigate and resolve issues related to Business Central and legacy Dynamics NAV systems, covering both technical and functional aspects. Maintain detailed documentation of fixes, workflows, and best practices to strengthen the internal knowledge base. Work closely with cross-functional teams to understand business needs and configure system solutions accordingly. Analyze recurring problems, identify root causes, and implement long-term preventive strategies. Manage and optimize integrations and API connections between Business Central and other platforms. Provide user guidance through training sessions and develop clear, user-friendly support materials. Continuously monitor system health and performance, addressing potential risks before they escalate. What You'll Bring 2-3 years of hands-on experience supporting ERP systems, specifically Microsoft Dynamics 365 Business Central. Strong diagnostic and troubleshooting skills within Dynamics environments. Solid understanding of core business processes in finance, operations, and supply chain. Exceptional analytical thinking and problem-solving capabilities. Ability to work independently while juggling multiple priorities in a fast-paced environment. Flexible and proactive mindset to adapt to changing business requirements. What They Offer Competitive base salary with performance-based bonuses. Employee ownership opportunities. Industry-leading training and professional development programs. Leadership growth tracks for ambitious professionals. Comprehensive benefits package including medical, dental, vision, disability, life insurance, and 401(k) with company match. Paid time off and holidays. At Qorali's partnered firm, they're redefining architectural excellence through creativity, technology, and collaboration. When you join their team, you become part of a community dedicated to shaping spaces that matter. Together, they're building something extraordinary.

Cordia Resources by Cherry Bekaert is partnered with a leading firm who is seeking a Tier 2 Support/Deployment Specialist to join their team on a contract basis. This role is urgent and requires immediate availability! Details Location: Reston, VA (5 days onsite) Start Date: ASAP Pay Rate: $25-$30 per hour Project Overview Support the setup and configuration of company computers and iPhones. Update and prepare 250+ computers with: Microsoft 365 Company portal access Authenticator setup Configure and deploy several company iPhones. Perform general Tier 2 support tasks, including hardware/software troubleshooting and user setup. Responsibilities Set up and configure desktops, laptops, and mobile devices. Install and update company software and applications. Ensure proper access to company portals and authentication tools. Provide hands-on technical support for end-users. Troubleshoot and resolve hardware and software issues promptly. Qualifications Previous Tier 2 support experience. Strong knowledge of Microsoft 365 and related tools. Familiarity with mobile device setup (iPhones). Ability to work onsite and manage multiple tasks efficiently. Excellent problem-solving and communication skills.

BEST BILL RATE ---- Please call at ************ directly NO THIRD PARTIES CALL THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma - ********** Email: ************************************* // ********** Network Administrator Location : 100 % Onsite - Vienna, V A Duration : Long term ongoing with no end date This position will be full-time onsite at our Headquarters location in Vienna, VA. Once hired, there is a 2-week onboard training requirement. Training will be conducted Monday through Friday from 10:00 - 6:30 EST. *Working shift will be Monday - Friday 4:00 PM-12:00 AM EST (Eastern Time) at our Headquarters location in Vienna, Virginia. There will be occasional overtime for any Saturday project migrations and overtime if migrations go past midnight. Job Description: This position will provide Network technical support for the Network Operations End-of-Life Cisco switch replacement project across 200+ branches globally. Provide Cisco switch configuration, troubleshooting, wiping of old devices before eWaste, as well as coordination of multiple sites daily which includes the coordination of internal and external resources, change tickets, project documentation, vendors that provide onsite technical support, remote hands, and branch support personnel during migrations. Experience managing and coordinating sites in multiple time zones while conducting on-time delivery of project goals is paramount. Responsibilities • Performs cisco switch configurations, upgrades, patches, troubleshooting • Utilize multiple monitoring applications to ensure optimal system performance • Respond to alerts and alarms, identifies and corrects problems before or after network migrations • Create and work on tickets in a service management application and monitor ticket queues • Create, manage, and coordinate end to end change tickets for all migrations • Troubleshoot and escalate incidents and problems • Interface with other ETS areas and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established criteria • Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined troubleshooting efforts to restore/provide service. • Work with others to update and document technical procedures • Maintain, configure, and perform preventative maintenance to various network equipment *Maintain and configure network circuits at remote sites to include turnup, turndown, and troubleshooting • Perform other related duties as assigned • May be assigned to other tasks based on need Qualifications - Knowledge, Skills, and Abilities • Knowledge and experience of cisco networking to include routers and switches including creating and managing VLAN's • Knowledge of LAN/WAN topologies, protocols, and standards to include but not limited to: EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP • Ability to troubleshoot network connectivity issues as well as troubleshooting via remote support personnel • Previous work experience performing similar migrations of networking equipment across hundreds of geographically dispersed sites • Highly organized and detail oriented and able to manage multiple project tasks and migrations per shift/day • Ability to troubleshoot network connectivity issues as well as troubleshooting via remote support personnel • In-depth experience and technical training in WAN/LAN communications including demonstrated experience installing, configuring, troubleshooting and maintaining Cisco routers and switches * Experience with installation and deinstallation of branch office networking circuits, setting up VLAN, WAP, and managing an internal and external ticket queue with vendors • Experience in administrative or technical positions that demonstrates the ability to interpret and follow, policies, procedures, and instructions • Experience that demonstrates dependability, productivity, and accuracy • Demonstrated analytical and problem-solving skills • Effective verbal and written communication skills • Knowledge of Service Management Tools and the ability to open, resolve, and document incident tickets and create and manage end to end change tickets for branch migrations • Ability to work independently and as part of a team • Ability to work under pressure (urgent problems, deadlines, changing priorities) Desired • Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience • CCNA or CCNP certifications • Experience in presenting technical solutions and/or recommendations • Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues • Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems • Advanced skill in diagnosing and troubleshooting issues • Advanced research, analytical, and problem solving skills Please send qualified resumes directly to : ************************************* // ********** Thanks, Shaily Sharma Zillion Technologies Inc. Asst. Director - Talent Acquisition ********** Email: ************************************* // **********

Hi, There! RTM Systems Engineer (Jira Admin /Developer) Job Title: RTM Systems Engineer (Jira Admin /Developer) Security Clearance: TS/SCI Required The ideal candidate will: ABOUT THE ROLE The ideal RTM Systems Engineer combines systems engineering discipline with hands-on expertise in JIRA and Confluence to ensure accurate taxonomy, traceability, and synchronization across complex development efforts. This role requires someone who thrives at the intersection of governance, technical rigor, and coordination across multiple programs and stakeholders. The RTM Systems Engineer creates and maintains accurate records in JIRA and Confluence of past, existing and planned development work in the form of Solution Epic Light Weight Business Cases, Solution Epic Minimum Viable Product Functions, Program Epic Light Weight Business Cases, and Program Epic Minimum Viable Product Functions and Features. DUTIES Ensures all elements of this taxonomy are linked correctly in parent-child relationships and that all dependencies are reflected in the appropriate JIRA fields, along with the correct Tags and Labels for each record. Ensures that all team members operate on a set of common principles: a fixed schedule, an increment every two weeks, a common PI length, a known velocity using SAFe Core Values, face-to-face PI planning, a demonstrated capability at the end of each development segment, a well understood and consistent cadence and monitoring of all testing schedules. Creates and maintains documentation detailing all dependencies and inter-relationships between development activities/release trains and other-than release trains. Maintaining awareness, tracking, and coordination of these inter-dependencies and required capabilities is critical to overall success. Ensure associated risks and opportunities are entered and tracked in the Office/Contract's Board that tracks risk and opportunities of the overall office. Coordinates with Product Owners and Feature Support Engineers and schedule/conduct RTM meetings and review/approval boards for each development cycle including Sprints and Program Increments. These boards will be required for preparing and orchestrating features for future execution and demonstrating capability for those features that have already been accomplished and need Government approval prior to the next step in fielding new capability. Coordinates with other Agency's capabilities and offices where we are leveraging their existing services and adding capability to their baseline. To this end, the Contractor shall support all management activities to synchronize development activity with the other Agency's Program Office and monitor the status of capability backlogs, prioritization, and successful uploads of RTM capabilities to the Agency's operational instance. Ensures all architecture and other system documentation is captured in a standardized and available format for supported release trains Works at the RTM level to support all Engineering requirements for that particular RTM scope. Works with other system engineers under other Release Trains and vendor engineers, along with Government Mission and Product owners to ensure accurate translation of requirements into Program Epics and Features. Requirements Hold an active TS/SCI security clearance Bachelor's degree plus four years of experience, or Masters plus two years of experience in Government Program and Information Technology or a related field. Experience drafting detailed application program coding specifications. Experience working to integrate development efforts across multiple systems/segments. Desired Experience in leading tasks for modifying complex applications programs from specifications and Discrepancy Reports. The ideal candidate will: Possess deep experience configuring and governing JIRA/Confluence records, enforcing parent-child relationships, applying standardized tags/labels, and ensuring end-to-end traceability. Demonstrate skill in translating requirements into Solution/Program Epics and Features, with well-defined acceptance criteria and alignment to SAFe/RTM practices. Have experience tracking dependencies and risks across release trains, using JIRA linkages, dependency boards, and regular reviews to resolve issues before they impact delivery. Be adept at synchronizing documentation across trains and systems using Confluence templates, macros, and standardized workflows to maintain a single source of truth. Support architecture and system reviews by developing and maintaining ADRs, interface specifications, and non-functional requirements documentation. Understand cross-program and external system coordination, ensuring requirements and dependencies are aligned with other Agency programs and partners. Apply automation, reporting, and auditing techniques to monitor compliance, enforce taxonomy rules, and ensure data integrity across systems. Be experienced in training and coaching teams-providing guides, standards, and workflow checks to drive consistent, compliant recordkeeping and requirements management. Demonstrated understanding of SAFe Agile constructs (Solution Epics, Capabilities, Features, etc.) to support Release Train Management alignment. Excellent communication skills to support enterprise-wide synchronization, status reporting, and collaboration with leadership and stakeholders. Experience supporting the National Geospatial Intelligence Agency.

Applications Support Specialist II- Kiln Creek Office Yorktown, Virginia 1st Advantage Federal Credit Union is currently seeking a full-time Applications Support Specialist II to support our Technology department in our corporate office of Yorktown, Virginia. The scheduled hours will be Monday through Friday from 8:30 a.m. to 5:00 p.m. The Application Support Specialist II is responsible for maintaining, supporting, and optimizing critical business software applications. This role ensures applications are current, reliable, and effectively meet operational needs. This position also provides Tier II support to the Service Desk, manages software deployment projects, and collaborates with both internal teams and external vendors to resolve technical issues and deliver solutions. 1st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members. We offer market competitive compensation and a generous benefit package: Dollar-for-dollar matching 401(k) plan to 4% of earnings Choice of three medical plans Flexible Spending Accounts Health Savings Accounts Choice of two Dental plans Vision Basic Life & AD/D Insurance - no cost Optional additional life insurance for colleagues, spouses, and children Long-term Disability Insurance - no cost Short-term Disability Insurance - no cost Employee Assistance Program - no cost Critical Illness, Accident, and Hospital Indemnity Plans Generous paid time off accrual program 11 Paid holidays Pre-paid legal services Pet Insurance Discounts on consumer loans and mortgages, increases on savings products, and much more! To be considered for this opportunity, please submit your fully completed application and resume through our website. Application Support Specialist Essential Functions & Responsibilities: Experience supporting and administering Fiserv DNA core banking systems, including configuration, troubleshooting, user management, and coordination of vendor support for system updates and enhancements. Familiarity with credit union or financial institution operations preferred, with a strong understanding of Fiserv DNA core banking workflows such as deposits, lending, member services, and accounting. Provide advanced (Tier II/III) support for complex, high-impact application issues, performing root cause analysis and developing long-term solutions. Act as a subject matter expert and escalation point for the Service Desk and junior support staff. Actively contribute to the planning, coordination, and execution of system upgrades and major application initiatives, ensuring alignment with organizational goals and minimal disruption to operations. Support project leads by managing assigned tasks, facilitating communication, tracking milestones, and assisting with risk identification and mitigation. Serve as a technical advisor and liaison between IT and cross-functional business units, leading the support, optimization, and integration of complex core applications. Partner with business leaders to assess evolving needs and translate them into scalable application strategies and enhancements. Drive continuous improvement by proactively identifying opportunities to streamline business processes and enhance application performance, leveraging automation, integration, and emerging technologies. Able to lead new indicatives for innovative solutions. Develop and maintain technical documentation, training materials, and knowledgebase content to support knowledge transfer and application literacy across the organization. Mentor and train Level I Specialists and other team members Performance Measurements: Complete scheduled upgrades and maintenance for key business applications (e.g., IMM, MeridianLink, DNA, Nautilus, etc.). Collaborate with business units to fully leverage and enhance existing and upcoming application functionalities. Provide daily support for core banking operations, including routine tasks and scheduled processes, while assisting the Service Desk with escalated application issues and third-party vendor management. Effectively participate in, and complete projects involving IT initiatives and business applications. Proactively demonstrates the 1st Advantage FCU core values of accountable, adaptable, driven, dependable, and fun. Qualifications: Experience Five years to eight years of similar or related experience. Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree). Interpersonal Skills Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information. Other Skills Strong written and verbal communication skills, adaptable to different audiences. Ability to self-learn and work independently with minimal supervision. Effective at managing multiple priorities and projects simultaneously. Proficient in supporting Microsoft Windows Server and desktop environments, including basic server and admin troubleshooting. Demonstrated experience with specialized ancillary line of business applications in support of critical business functions. Experience using IT ticketing systems for tracking and resolving issues. Comfortable supporting batch jobs, file imports, and report generation for core business applications. Comfortable with remote support tools (e.g., Remote Desktop, TeamViewer). Physical Requirements Talking - Effective verbal communication to convey and acknowledge receiving detail or important instructions accurately, loudly, or quickly. Average Hearing - Able to hear average or normal conversations and receive ordinary information to communicate effectively. Finger Dexterity - Using primarily just fingers to make small movements such as typing, picking up objects and cables, or pinching fingers together to use equipment. Repetitive Motion - Movements frequently and regularly required using the wrists, hands, and/or fingers. Visual Abilities - Visual acuity necessary to read small print, read printed and electronic instructions, read email and computer screens, and operate machinery. Able to distinguish between various lights and colors. Physical Strength - Lifting and carrying equipment, ladders, and office machines to facilitate maintenance and infrastructure. Sitting at a desk or workstation during work hours. Exerts up to 50lbs of force occasionally and required to lift up to 50 lbs. Good physical health and fitness level to allow for occasional lifting, climbing, and manual labor. Ability to Operate a Motor Vehicle - Ability to operate a motor vehicle (including a truck or van) with no restrictions. Employee must maintain a valid active license and insurance policy. Reaching and Stretching - Reaching and stretching, above and below the shoulders, able to connect wiring, cables, and work at heights and outside. Bending - Bending, stooping, squatting, and able to reach hardware components, cables, and other infrastructure elements in confined spaces. Able to work on the floor and on a ladder. Work Environment Standard office environment. This Job Description is not a complete statement of all duties and responsibilities comprising this position. Requirements: Offers of employment are contingent on a satisfactory criminal background and credit history check. EOE/M/F/Disability/Vet All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Basic Qualifications Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent combination of education and relevant work experience, plus 2 years of relevant experience, or a Master's degree. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Job Requisition: Tester for the Payload Control System (PCS) Job Summary: The PCS Test and Integration Engineer will be responsible for testing and validating the Payload Control System (PCS), a critical component of our advanced defense solutions. The PCS supports various payloads, ensuring operational effectiveness and integration within broader systems. Key Responsibilities: Develop, implement, and execute test plans and procedures for the PCS to ensure it meets operational requirements and performance standards. Conduct system integration testing, including hardware and software components, to validate system functionality and interoperability within larger defense systems. Perform system troubleshooting and debugging to identify and resolve issues. Collaborate with cross-functional teams, including software developers, systems engineers, and other test engineers, to ensure comprehensive test coverage and effective issue resolution. Document test results, generate test reports, and communicate findings to stakeholders. Ensure compliance with relevant standards, regulations, and quality assurance processes. Support field testing and validation activities as required. Qualifications: Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent combination of education and relevant work experience, plus 2 years of relevant experience; or Master's degree. Proven experience in system testing and validation, preferably within defense or aerospace industries. Familiarity with the Payload Control System and integration within larger defense systems. Strong analytical and problem-solving skills. Strong communication and documentation skills. Ability to work collaboratively in a team-oriented environment. Desired Skills: Experience with advanced defense systems. Knowledge of various payloads and their integration. Proficiency in DOORs, automated testing tools, and scripting languages. Additional Responsibilities: Generation of system test work products by applying the appropriate standards, processes, procedures, and tools. Development of test and diagnostic programs, designs test fixtures and equipment, and completes specifications and procedures for new products. Development of functional, environmental, operational, and/or performance tests on hardware, software, and systems. What you'll experience: Technologies that aren't just top-notch, they're often top-secret. A team of bold thinkers committed to exploring what's next. Opportunities to gain new knowledge - as it's discovered. What you bring to the table: A Bachelor's of Science or Technology degree, a related specialized area or field (or equivalent experience) plus a minimum of 2 years of relevant experience; Demonstrate narrowly focused in-depth technical level of practical operational process knowledge in a specific engineering area. Demonstrate technical competence in the setup, monitoring, and documentation of experiments and/or lab equipment. Strong grasp of Navy maintenance procedures and philosophies, especially for combat systems. Openly proposes ideas that enhance productivity and efficiency, solicits input, and optimizes solutions. What sets you apart: Former U.S. Navy Fire Control Technician (FT) with experience on Virginia, Seawolf, Ohio, or 688-class submarines. Prior experience working with BYG-1, SWFTS, CIS, or CCE systems. Creative thinking with the ability to multi-task. Commitment to ongoing professional development. Team player who thrives in collaborative environments and revels in team success. About Us: Help make the technologies, products, and services that make a difference. That's the opportunity that's waiting for you at General Dynamics Mission Systems. We help our nation's heroes keep our nation safe by creating solutions so advanced, they redefine innovation for the world. It's an amazing challenge. And it's waiting for you now. Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $88,178.00 - USD $95,411.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Production Manager Your role and responsibilities In this role, you will have the opportunity to support production processes to ensure optimization of cost, quality, and on-time delivery of product. Each day, you will participate in the sequence definition, cycle time calculation, and analysis of the working phases of new production processes/products. You will also showcase your expertise by sharing cycle time data with internal teams. The work model for the role is onsite. #LI-Onsite This role is contributing to the production team in MOTR. Main stakeholders are production assembly team members, industrial engineers, and extended operations team. You will be mainly accountable for: Preparing technical documentation regarding the process phases, related methods, and cycle times. Supporting production during start-ups by training indirect and direct staff. Ensuring that updated process and technical documentation are provided to Supply Chain Management teams to support supplier evaluations and proper supplier agreements. Participating in the definition of action plans, training of relevant Maintenance and Production teams, and other support activities during the internal/external process and equipment start-up. Our team dynamics You will join a dedicated team where you will be able to thrive and see immediate results to executed projects. Qualifications for the role You are engaged in electrical & mechanical design practices and you enjoy working downstream of technical documentation and specifications. Ability to demonstrate your experience in manipulating and interpreting 3d models, which directly relate to execution of production fixture assembly and revision of MOTR production documentation. You are passionate about practical problem solving, mistake proofing, and process improvement. Associate's degree, or bachelor's degree in fields such as Computer Science, Computer Information Systems, Information Technology, Electrical Engineering, or Mechanical/Mechatronics Engineering or equivalent demonstrated work experience. You are at ease communicating manufacturing/design concepts with engineers and production employees. What's in it for you? Opportunity to work in unique and growing ABB Traction converter segment with local and international teams. Production support specialist will have opportunity to learn and share best practices with other dedicated individuals in other Traction facilities internationally during product localization cycles.ABB provides traction converters for various voltage configurations as well as complete traction system to power regional, suburban and intercity trains that carry large numbers of passengers under demanding conditions. Vehicle manufacturers and railway operators can rely on ABB traction technology to provide higher reliability and higher energy efficiency, as well as ensuring a punctual and more comfortable ride for the passengers. #ABBCareers #RunwithABB #Runwhatrunstheworld More about us ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.

What do you get when you bring together a team of bright individuals and place them into an environment where “work” means making a difference in the lives of people across the globe? You get Sciolex Corporation, a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is now the home for over 1,000 employees across the U.S. Over the past 15 years, Sciolex Corporation has constructed an environment that celebrates diversity and encourages a positive work/life balance, all while supporting government missions that our employees are proud to be a part of. When you work for Sciolex Corporation, you are working for a stable company that values you and is committed to ensuring you receive the utmost employee care. Responsibilities The IT Support Engineer (ITSE) will embrace the prospect of performing a wide variety of tasks at all levels of complexity - from advanced engineering of future infrastructures to deploying server software to providing low-level user account administrations and user support. The ITSE will be responsible for engineering, implementing, and overseeing all IT infrastructure upgrades, migrating to and maintaining technology services on Microsoft 365 and Azure, maintaining the IT baseline, ensuring compliance with NIST SP 800-171, positioning the company to achieve CMMC certification, and providing day-to-day IT support for users. As the ITSE, your responsibilities would include: Engineering Design and implement upgrades and migration from legacy infrastructure to a combination of cloud and on-premise services Conduct technical research and provide cost analysis data Recommend and implement the IT migration roadmap Manage Microsoft 365 cloud deployments and licenses Install server software, applications, upgrades, and maintenance patches Ensure network and system security practices comply with NIST SP 800-171 requirements Prepare network and system security practices for CMMC certification Maintain historical records by documenting hardware and software changes and revisions Prepare the corporate network for a multi-office, multi-location architecture Document and maintain corporate network deployment and topology Configure and maintain routers and gateways Monitor security and activity logs and provide periodic reports to the COO Support Resolve technical issues related to network interruptions Perform day-to-day system administration functions Manage SharePoint and Exchange applications and configurations Assist users with hardware issues related to desktop computers, printers, scanners, or handheld devices Create IT tickets using ticket-tracking software and update the status of each ticket as they successfully assist each user with their issues Create training materials/references pertaining to computer troubleshooting and usage Other duties as assigned Qualifications & Physical Requirements A bachelor's degree in Computer Science, Information Technology, or related technology field is preferred. 3-5 years of experience as an IT Engineer. 3-5 years of experience as an IT Support Specialist. Must have U.S. Citizenship Experience with NIST SP 800-171 A combination of certifications to indicate proficiency with Microsoft solutions, networks, and IT security (cybersecurity) Must enjoy user interaction and be able to build rapport with end users May occasionally lift and carry boxes of supplies and/or equipment weighing up to 35-45 lbs. and carry to other locations within the office. Preferred Qualifications: Experience with NIST SP 800-171 CompTIA A+ certification or equivalent MCSE or MTA certifications Azure Administrator Associate Azure Security Engineer Associate Security Clearance preferred At Sciolex Corporation, our top priorities and most valuable resources are our employees, which is why we offer a competitive total compensation package. We are a proud Equal Opportunity Employer (EOE) who celebrates diversity in and out of our organization. Come see where your opportunities for success can flourish. NOTICE: Sciolex Corporation NEVER asks job applicants to issue any payment, service fees, or banking information to Sciolex Corporation or its recruiters as part of our application process. Before providing any personal information to outside parties, verify that the job you are applying for appears on our Careers site.

We're seeking a detail-oriented and customer-focused IT Support Technician to join our technology operations team in Vienna, VA. In this role, you'll provide Tier 1 and Tier 2 technical support, perform hardware and software diagnostics, and ensure smooth day-to-day IT operations across devices and systems. The ideal candidate will have hands-on experience with PCs, laptops, and thin clients, as well as a strong understanding of asset management, ServiceNow (or similar ticketing systems), and user support best practices. You'll be part of a collaborative team dedicated to delivering exceptional service while maintaining accuracy and efficiency in every interaction. Key Responsibilities: * Provide Tier 1 and Tier 2 troubleshooting for hardware, software, and connectivity issues. * Support PC, laptop, and thin client configuration, deployment, and maintenance. * Accurately document issues, resolutions, and processes in ServiceNow or equivalent ticketing tools. * Maintain and track IT assets through inventory management, scanning, updating, and reporting to ensure equipment availability and accuracy. * Assist with employee workstation moves, including equipment setup, cable management, and teardown. * Collaborate effectively within a team environment and work independently when required. * Follow established procedures and contribute to improving support documentation and operational workflows. Required Skills/Education: * 1-3 years of experience providing IT support or Help Desk services. * Strong diagnostic and troubleshooting skills for both hardware and software. * Proficiency with ServiceNow or similar IT service management (ITSM) tools. * Experience with asset management, inventory tracking, and hardware deployment. * Excellent organizational, communication, and time-management skills. * Ability to work independently and in team-oriented environments. * Associate degree in Information Technology or related field preferred; equivalent work experience accepted. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Department: Auxiliary Services and Operations Classification: Computer Ops Tech 1 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03 Salary: $65,000-70,000 - Salary commensurate with education and experience Criminal Background Check: Yes About the Department: The purpose of Auxiliary and Business Services (ABS) is to improve the quality of campus life for students, faculty, staff, and the community. Auxiliary and Business Services supports the University's overall strategic plan by providing quality goods, innovative services, and strategic business partnerships that improve value, increase student success, and enhance the University's financial condition. About the Position: The primary purpose of the Access Control and IT Technician is to provide maintenance to the University's CCTV equipment and access control hardware to ensure the proper operation of all components of the systems are functional (including door contacts, request to exit devices, readers, the actual lock, power supplies, encoders, network connections, and cameras). This also includes maintenance of network connectivity and software settings for all connected hardware, ensuring proper documentation of work completed and inventory used. Responsibilities: Repairs and installs access control, alarm, and CCTV systems Provides and coordinates repairs and maintenance of technical equipment; Troubleshoots and provides end-user technical support for access control, alarm, and CCTV systems; Performs timely installations of University card access, alarm, and CCTV system installations to include running, pulling, terminating, and splicing cable as well as mounting system control panels and related components both mechanical and electronic; and Trains peers and colleagues as directed by supervisor. Serves as commissioning agent of large contract installs and provides oversight for contractors Ensures continuity and accuracy of contracted access control installs; and Maintains appropriate records and details of work done and time spent in the appropriate work order system; Handles customer service issues and manages requests and inquiries for technical services Conducts all work in a timely manner in accordance with established GMU Access Control standards and policies with a focus on accuracy, customer service, and maintaining security; Reviews and maintains a working knowledge of all department policies, as well as laws and University policies pertaining to all relevant access control, alarm, and CCTV usage and installation best practices and policies; Follows Standard Operating Procedures and other department, University, and state policies; Complies with state, University, and department leave policies; and Demonstrates punctuality and reports on time for all work-related functions to include training, meetings, and other duties. Plans, schedules, and prioritizes tasks and assignments Plans, schedules, assigns, and prioritizes projects and assignments in consultation with the Physical Security IT Manager or designee; Effectively communicates status of assignments to appropriate personnel, working cooperatively to schedule projects and assignments in accordance with established procedures and special operational priorities; Instructs staff in work procedures; Evaluates products and services and provides recommendations on available technology to best serve the customer or department; and Coordinates projects as assigned related to acquisition and integration of software programs and technical equipment. Patches and services network connected systems; ensures continuity of service. Performs other related duties as assigned Maintains working relationship with University information technology personnel; and Provides end-user technical support to troubleshoot and rectify issues when requested. Required Qualifications: High school diploma or equivalent; Demonstrated experience working with network connectivity issues and/or experience with installation and repair of alarm, card access, or CCTV systems; Knowledge of access control systems and software; Skill in providing effective customer service, including analysis of issues through independent judgement and decision making; ability to develop strategies to improve customer service and benefits process efficiency; Skill in effective and respectful verbal, written, and interpersonal communication; ability to concisely report solutions; ability to demonstrate tact and diplomacy when communicating with individuals at all levels of the organization; Ability to learn complex software systems; Ability to diagnose network connectivity issues; Ability to work effectively with others both in the department and to external colleagues; ability to work as a single unit and work through technical issues using best industry practices and current knowledge; and Ability to demonstrate significant attention to detail and perform work with a high degree of accuracy. Preferred Qualifications: Bachelor's degree in related field; RS2, Exacq, and Assa Abloy installer certification, or ability to obtain such certifications; and Experience working in higher education. Instructions to Applicants: For full consideration, applicants must apply for Access Control and IT Technician at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Posting Open Date: 08/22/2025 For Full Consideration, Apply by: 09/12/2025 Open Until Filled: Yes

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job Description Join our client's global team as a Network Administrator supporting our critical Network Operations End-of-Life Cisco switch replacement initiative across 200+ branches worldwide. This high-impact role offers the opportunity to showcase your technical expertise while driving a strategic infrastructure upgrade that enhances our organization's network capabilities. Working Schedule: Monday - Friday, 4:00 PM-12:00 AM EST at our Headquarters in Vienna, Virginia. Occasional Saturday migrations and extended hours may be required for global deployments. Training: Comprehensive 2-week onboarding training provided Monday through Friday from 10:00 AM - 6:30 PM EST. What You'll Do: Lead Cisco switch configurations, upgrades, patches, and troubleshooting for global branch migrations Coordinate multiple site migrations daily, managing internal teams, external vendors, and branch personnel Leverage monitoring applications to ensure optimal network performance before and after migrations Create and manage end-to-end change tickets while maintaining thorough project documentation Troubleshoot network connectivity issues and provide expert guidance to remote support personnel Interface with vendors and service providers to resolve technical challenges and ensure successful implementations Maintain, configure, and perform preventative maintenance on various network equipment Manage network circuits at remote sites including turnup, turndown, and troubleshooting What You'll Bring: Proven experience with Cisco networking equipment, including router and switch configuration and VLAN management Working knowledge of LAN/WAN topologies, protocols, and standards (EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP) Demonstrated success performing similar migrations across geographically dispersed sites Strong organizational skills with ability to manage multiple project tasks and migrations per shift Experience with branch office networking circuits, VLAN setup, WAP configuration, and vendor ticket management Excellent analytical and problem-solving abilities with attention to detail Effective verbal and written communication skills for cross-functional collaboration Proficiency with Service Management Tools for incident tracking and change management Ability to work independently and collaboratively under pressure with changing priorities Preferred Qualifications: Bachelor's degree in Information Technology or equivalent combination of training and experience CCNA or CCNP certifications Experience presenting technical solutions and recommendations to stakeholders Advanced diagnostic and troubleshooting capabilities for complex network environments Deep understanding of technical inter-relationships between software/hardware and desktop/LAN/Host systems Why Join Us? This role offers the opportunity to make a significant impact on our global network infrastructure while working with cutting-edge technologies and a collaborative team of professionals. You'll gain valuable experience managing complex projects across international time zones while developing your technical and leadership skills. CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

The Gas & Water Field Specialist, Senior supports field operations by responding to emergencies, performing system turn-ons/turn-offs, and providing routine maintenance for gas and water systems. This role requires flexibility to work assigned shifts, including on-call rotations, weekends, holidays, and during emergency conditions. Key Responsibilities: Investigate gas and water leaks and recommend corrective actions. Respond to fire and carbon monoxide calls. Verify meter readings, addresses, and billing information. Consult with customers regarding appliance operation and safety. Maintain meter reading and AMR maintenance equipment. Enter meter readings into data terminals and perform manual reads as needed. Conduct monthly meter reading audits. Perform AMR maintenance and support mobile route operations. Drive assigned routes and communicate with customers and staff. Complete other duties as assigned by supervisor. Minimum Training and Experience: High School Diploma or GED. Two years of experience in gas/water pipelines, plumbing, or a related field. Equivalent training and experience may be considered. Preferred Qualifications: Experience installing or repairing gas lines (residential or commercial). At least one year of plumbing, pipefitting, or HVAC work. Experience in customer service or field labor. Ability to obtain Operator Qualification (OQ) within 6 months of hire. Licensing/Certifications: Valid Drivers License. Ability to obtain a valid state drivers license within 30 days of hire. Knowledge, Skills, and Abilities: Strong knowledge of gas/water pipeline and meter maintenance/repair. Familiarity with electronic meter reading systems, GIS maps, and work management software. Proficiency in pipefitting, plumbing, and safe equipment operation (hand tools, backhoes, dump trucks, gas detection equipment). Ability to identify hazards, follow safety/OSHA procedures, and work in compliance with regulations. Strong communication skills, ability to multi-task, and capability to train others when needed. Working Place: Richmond, Virginia, United States Company : 2025 Sept 11 Virginia Virtual Fair - City of Richmond

* Performs a variety of specialized grounds maintenance work in the preparation and maintenance of athletic fields and surrounding landscaped areas. * Layouts, marks and lines grass and play areas for practice and competitions; line with appropriate marking materials or equipment to delineate the area of play and restricting lines as prescribed and established by league and sport rules; grade and water infields and build mounds. * Maintains and repairs grass, sod and infield areas; mow, edge and trim athletic fields and surrounding landscaped areas; perform a variety of grounds maintenance duties including preparing and cultivating soils, fertilizing, weeding, pruning and other activities. * Fertilizes and applies chemical to control insects, diseases and rodents; maintains application schedule and records. * Aerates and irrigates field areas; maintains and repairs irrigation systems to assure proper and safe operating conditions; set timers and heads for proper time and distribution of water. * Prepares clay surface for pitching and batting areas; drag infield areas and base paths according to established procedures. * Performs minor maintenance and repair work on equipment and facilities; assists in setting up equipment and facilities for special events; maintains routine records related to work activities. * Operates and maintains a variety of light to heavy equipment including mowers, edgers, pruners, power sweepers, blowers, sprayers, forklifts, tractors, trucks, line marking machines and other related equipment as required. * Learns and applies emerging technologies as necessary to perform duties in an efficient, organized, and timely manner. * Participate in University efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. * Performs related duties as assigned.

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter. Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items. Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file. Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions. Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards. Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems. Under Underwriter direction, attached appropriate forms and makes policy changes as requested. Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization. Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved. Education Bachelor's degree preferred. Work Experience/Skill Sets 3-5 years of experience in insurance, administrative support, customer service, or a related professional environment preferred. Excellent oral and written communication and organizational skills Ability to multi-task in fast-paced environment. Ability to work independently and within a team. Ability to follow process and attention to details. Willingness to work toward insurance designation (AINS) Intermediate level of proficiency in MS Word and Excel. #LI-Hybrid US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose ‘Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.