Remote support specialist jobs in Wallkill, NY - 101 jobs

We are searching for Desktop Support Technicians to support our client, a major hospital system in Middletown NY. You will help install, upgrade, and troubleshoot all hardware and software for the installed client base. To succeed in this position, you will possess excellent problem-solving skills and the ability to communicate clearly and precisely with the end user. Successful candidates will be familiar with remote troubleshooting techniques and the tools required for successful troubleshooting. Possess the ability to multitask and function in several technical support roles. Some travel may be required. This position reports to the Desktop IT Manager. Responsibilities · Provide on-site and remote technical support to users. · Fully document support tickets on reported issues · Remotely assist customers through installation of applications and computer peripherals. · Guide users with simple, step-by-step instructions · Conduct remote troubleshooting when required · Test alternative pathways to resolve an issue · Customize desktop applications to meet user needs · Escalate issues as appropriate · Follow up with clients to ensure continued system functionality · Report and document customer feedback and potential product requests · Create technical documentation and manuals Qualifications · An ability to work independently and in a team setting with others professionally and respectfully · An ability to adjust to changing situations to meet Urgent and critical issues · Hands-on experience in Operating Systems and Office Suite, including MS Teams · Working knowledge of office automation products and computer peripherals, including but not limited to printers and scanners. · Knowledge of network security practices and anti-virus programs · Ability to perform remote troubleshooting and provide clear and concise instructions · Excellent problem-solving and multitasking skills · Service Now experience (preferred) Requirements · Help Desk / Desktop support three years+ (preferred) · Strong, systematic, and professional problem-solving skills · Proficiency with Windows OS, Active Directory administration, and PC troubleshooting · Deliver high-quality customer service and technical support · Customer-oriented attitude

We're seeking a motivated and detail-oriented team member to primarily support Jordana with a variety of responsibilities that keep our practice running smoothly and our clients well cared for. This role is ideal for someone who is eager to learn, grow, and build a career in financial services. Key Responsibilities · Assist with client paperwork and service-related tasks · Manage and update our CRM system to ensure accurate records · Launch and coordinate social media campaigns · Oversee compliance filings, particularly for events · Confirm client meetings and assist with follow-up communication · Contact clients to collect outstanding documents or information · Enter data into eMoney and other financial platforms · Provide support for day-to-day operational and administrative needs What We're Looking For · Professional, clear, and confident in client interactions · Highly organized with strong attention to detail · Comfortable taking initiative and ownership of assigned tasks · Interested in developing skills and advancing within the financial services industry Position Details · Start Date: January · Hours: ~30 hours per week to start · Compensation: $20-$25 per hour (W-2), with opportunities for performance-based bonuses · Growth: Willingness to obtain required licensing within the first two years of employment

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are a journey of continuous growth - now looking for our next star - a passionate IT Technician. This position reports to the IT Supervisor and will work in Sparta, TN. About the position As an IT Technician of the Sparta, TN team, you will be involved in managing the IT ticketing system, ensuring timely resolution of issues, and maintaining accurate records of IT assets. This role involves daily review of help desk tickets, reporting critical issues, and maintaining documentation for standard operating procedures and software requirements. The IT Technician will handle asset management, troubleshooting, and maintenance tasks to support the smooth operation of IT services. Your main responsibilities Oversee the IT ticketing system, ensuring all issues and requests are logged and resolved promptly. Report any tickets older than two days to the IT Supervisor daily. Ensure all required fields are completed and solutions documented before closing tickets. Attach relevant screenshots to tickets. Report any critical issues that could impact production to IT Supervisor. Maintain an accurate inventory of all IT hardware, including location, asset number, MAC address, and assigned user. Tag new and existing equipment with asset numbers. Record and address any issues with tagged equipment, such as printers, scanners, laptops, etc. Build and maintain base PC configurations and related SOP documents. Ensure procedures are applied to tagged equipment and reviewed by the IT Supervisor. Create and maintain SOPs for IT operations, reviewed biannually by the IT Supervisor. Develop a Knowledge Base for issue resolution, referencing SOPs for detailed information. Record software requirements for each department, including version and update status. Maintain documentation on supported software. What do we offer? You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous - which gives you great possibilities to evolve with the company. Medical/Dental/Vision Insurance Employee Assistance Program (EAP) Disability insurance (STD/LTD) 401 (k) with company match PTO Company defined holidays and two floating holidays for you to use as you choose Paid maternity/paternity leave Tuition assistance Membership reimbursement (wholesale club and gym) Employee discounts on our incredible products Opportunities to make an impact

Job DescriptionDescription: About Us Medwiz Solutions is a rapidly growing Long-Term Care Pharmacy dedicated to delivering innovative and reliable healthcare solutions. We are seeking an experienced Helpdesk Technician to join our IT team and provide critical support to our pharmacy operations. Position Summary The Helpdesk Technician will serve as the first point of contact for technical support requests, ensuring smooth IT operations for both onsite and remote users. This role requires strong troubleshooting skills, a solid background in system administration and Office 365, and the ability to thrive in a fast-paced healthcare environment. Key Responsibilities Provide first and second-level helpdesk support to end users across multiple locations. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Administer and maintain Windows Server 2019 and higher environments. Manage and support Active Directory, DNS, DHCP configurations. Manage and support Office 365 applications and services. Assist with network troubleshooting and connectivity issues. Provide technical support for remote users, including VPN and Citrix environments. Document support tickets, resolutions, and processes in the helpdesk system. Participate in rotating after-hours on-call support schedule. Qualifications Minimum 5 years of prior helpdesk experience (healthcare industry experience strongly preferred). High School diploma (Associate's or Bachelor's degree in IT-related field a plus). Strong Office 365 administration skills Strong knowledge of Windows Server 2019+, Active Directory, DNS, and DHCP. Experience with network troubleshooting (LAN/WAN, TCP/IP). Citrix experience preferred. Previous experience supporting remote users highly desirable. Excellent problem-solving skills and strong customer service orientation. Schedule Standard hours: Monday - Friday, 8:00 AM - 5:00 PM. Participation in rotating after-hours on-call schedule required. Requirements:

Our company is looking for a Technical Support Specialist to join our team in our main office. This person will provide technical guidance and support to our business and customers. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally. Responsibilities: Act as product expert - Review and respond to all software and hardware issues as reported. Evaluate the product by testing its capabilities in an on-going manner. Determine and report on system capabilities and restrictions. Evaluate the customer objective and suggest alternatives and recommendations. Provide customer support - Collaborate with other technical team members to provide exceptional customer service to the client. Work with programmers to explain any errors found and provide recommendations for a solution. Improve any current programs by understanding the goal and outcome. Requirements: Bachelor's degree in Computer Science (or the equivalent) is required Four years of related technical support experience Technically savvy with strong project management skills Experience troubleshooting issues and achieving solutions The ability to explain to a non-technical person in a way they will understand

America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices. We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own. Job Description The candidate should have 5+ years of software development experience with following skills: C++ development in UNIX environment, writing high performance modules. Experience with multi-threaded programming, UNIX system programming, Socket programming. Strong knowledge of data representation protocols such as XML, and of SQL Programming. Ability to understand requirements, translate to design and develop complete modules. Experience in working with CORBA. Responsible for defining, planning, and monitoring all application support activities for IT applications including trouble shooting, performance monitoring, recommendation of resolution, installation, training, and script/code writing - Implements and supports a broad range of IT applications Additional Information Vivek Salvatore vivek.salvatore(@)americanetworks.com ( *************

Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now - don't miss out on becoming a part of the Techflex team. Job Summary: The IT Technician is the first point of contact for employees requiring assistance. This role is responsible for the processing and resolution of Information Technology (IT) support tickets and creating tickets for all IT issues received by any other forms of communication. Additionally, they work on improving systems and network functionality through projects assigned by supervisors. Essential Functions: IT Support & Incident Resolution: Provide Tier 1 technical support for all IT issues, leveraging existing knowledge and documentation to triage, diagnose, and resolve ticketed incidents efficiently. Scope of Support:Resolve issues spanning a wide range of technologies, including: Hardware: Desktop and laptop PCs, printers, peripherals, servers, and cabling. Operating Systems: Windows, mac OS, and Linux environments. Applications: Microsoft Office suite, CRM systems, web browsers, and various third-party applications. Networking: LAN/WAN connectivity, Wi-Fi, switches, patch panels, Cat cables and network ports. Security: Spam filters, security training, addressing access requests, user authentication, malware, and blocked site access issues. System Maintenance: Performing routine maintenance, applying service packs, patches, hotfixes, and software updates. Ticket Management & Escalation: Manage the IT Service ticket system, ensuring all requests are logged, documented, and followed up on in a timely manner. Successfully meet Service Level Agreement (SLA) goals for response and resolution. Escalate complex or unresolved issues to Senior IT staff, ensuring a detailed transfer of information, including all steps taken and troubleshooting procedures followed. Documentation & Knowledge Base: Create, update, and maintain comprehensive documentation for common issues, resolution steps, and application usage (including application training guides) within the department's knowledge base/Wiki. Project Participation: Actively participate in IT projects related to system migrations, hardware refreshes, network expansion, upgrades, and changes, assisting with implementation and post-rollout support. Advisory & Procurement: Collaborate with the direct supervisor to research and recommend necessary hardware and software purchases to effectively resolve recurring issues and improve overall system performance. Additional Responsibilities: Perform additional duties as assigned by direct supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and /or ability required. Knowledge, Skills, & Capabilities Communication & Interpersonal Skills: Demonstrated interpersonal communication skills, with the ability to translate complex technical information into clear, understandable terms for non-technical users. Troubleshooting & Technical Aptitude: Strong troubleshooting and diagnostic skills across diverse IT environments. Proficiency in supporting and troubleshooting Microsoft Windows (10/11) and mac OS operating systems, along with common business applications and hardware peripherals. Experience with networking fundamentals, including TCP/IP, LAN switching, wireless technologies, and physical cabling/connectivity. System Administration & Infrastructure: Working knowledge of current Windows Server versions, including key roles and features such as Active Directory, Group Policy, DHCP, and DNS. Experience supporting and administering Microsoft 365/Office 365 services. Familiarity with virtualization technologies (e.g., Hyper-V or similar platforms). Automation & Scripting: Ability to write, maintain, and execute basic scripts using command-line tools such as PowerShell, Bash, or Linux Terminal. Documentation & Writing: Excellent technical and non-technical writing skills for creating and updating comprehensive documentation. Mobility: Must possess a valid driver's license (required for potential travel between sites). Physical Requirements: Frequently lifts and moves standard office equipment such as computers, monitors, workstations, servers, photocopiers, and printers weighing up to 60 lbs. Work Environment: Professional office environment. Occasionally exposed to moving mechanical parts and vehicles due to necessary communication with warehouse personnel. Occasionally exposed to noise level that is moderate to high. Education: Associate degree in relevant area of study preferred. CompTIA A+ preferred. Experience: At least 1 to 2 years' related experience or training, or equivalent combination of education and experience.

Technical Applications Specialist Business Unit: Food & Nutrition Noth America Reports To: Technical Director, Food & Nutrition Americas FLSA Status: Exempt Work Schedule: Monday-Friday, 8 a.m.-5 p.m. Salary Range: $80,000-$100,000 About IMCD US, LLC IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation is what still drives us today. Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth. Position Summary The Technical Application Specialist role is intended to enhance IMCD Technical capabilities. The position will conduct application bench work for technical projects, product development of Food products as well as development of prototype demo samples for principals and customers, trade shows, symposiums, etc. This position should be able to provide technical support (at IMCD and customers) in all food applications. The scope of this position covers Food & Nutrition BU in North America. Essential Job Functions Research & Development, Technical Support, Product Development/Application works of all Food applications. * Accelerate projects by conducting application bench work on technical projects for internal & external customers and principal partners. Conduct and document lab trials for each project in an organized and scientific manner. * Develop a library of prototype concepts formulations in IMCD format showcasing functionalities of our ingredients. * Liaise with principals and become knowledgeable with all the ingredients in our portfolio. * Conduct analytical, physical, sensory and shelf-life testing on all developed formulations as required. * Prepare and conduct technical presentations to customers in person and virtually. * Technical Support to sales and customers with technical recommendations associated with our ingredients. * In-field Technical Support to sales & customers via joint calls or plant trials associated with technical projects Develop and Maintain Technical Information: * Build a library of technical resource materials related to product development. * Build a library of technical documents to be used for innovative selling & tools for Commercial team. Qualifications Education: * Bachelor's degree in science/food science or equivalent Experience * 2 - 4 years of experience in product development and plant trials in Food Industry * Previous experiences in culinary, market concept and food display/presentation will be an asset * R&D experience in a manufacturing environment will be an asset Knowledge, Skills & Abilities * Strong understanding of ingredient functionality * Knowledge of food formulation, food additives and ingredients used by Food Industry * Excellent written, verbal and presentation skills with a high degree of organizational and multi-tasking characteristics. * Self-motivated to accomplish business and personal objectives. Work Environment & Physical Requirements * Work in the labs as well as Stationary/desk-based work * Travel as needed. ~ 10% (to customers, Principals, Trade shows, Symposiums). * Bakery & other lab equipment in the Application Labs. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Responsible for managing all administrative aspects of the loan applications. Responsibilities include but are not limited to: Research missing or misapplied loan payments. Process loan payment reversals. Provide payoff letters. Handle customer inquiries or research. Assist Lender's to resolve customer complaints or issues. Answer incoming customer phone calls. Perform maintenance on payment schedules, rates and billing records. Set up ACH - AFT records. Complete change of address requests. Required Skills: Proficient in Excel, Word and Outlook. Strong verbal and written communication skills. Ability to communicate professionally with peers, management and customers. Ability to work in a team environment. Ability to handle confidential materials. Ability to meet deadlines and handle stressful situations. Knowledge of federal banking regulations. Required Experience: High School Diploma or GED and a minimum of 3-5 years related experience.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Mahwah, New Jersey (US-NJ), United States (US). This is an on-site, client based role. Only candidates local to Mahwah, NJ will be considered. Role Responsibilities: * Ensure proper day-to-day operation of technology applications and equipment by identifying, researching and resolving technical problems * Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues * Perform scheduled moves, installations, and cancellations, as well as other MAC-related tasks * Provide quality level II support for users with a high degree of customer satisfaction, technical knowledge and timeliness either by resolving the issue or escalating and coordinating efforts of other Information Technology staff * Solve technical issues and/or investigate elevated issues by confirming the validity of the problem and seeking known solutions to more complex problems or issues. Must know when to escalate issues not resolved at this level to management * Utilize ServiceNow for issue tracking, ensuring all user requests for assistance are accompanied by a ticket and all tickets requiring follow-up work and/or calls receive appropriate attention * Ensure all tickets are resolved within documented service levels * Interact with asset management, network services, software systems engineering, applications development and/or printer maintenance services to restore service and/or identify and correct core problem * Assist in developing and documenting improvements to current processes, creating/updating KAs and SOPs * Possess excellent presentation, verbal communication and written skills * Provide technology refresh support as needed * All other tasks as assigned Basic Qualifications * 3+ years of experience with end user support & desktop support * 3+ years of experience with Windows operating system, local/network installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager and/or Admin Commands Additional Skills * White Glove support or experience supporting VIPS is a plus * Able to work on feet for up to 8 hours per day and lift items up to 50 lbs * A+ Certification Highly Preferred * Must be flexible to work shift/weekend schedule * Must have a valid driver's license and personal vehicle for travel between client offices if necessary About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************* NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Please share your resumes to krama at itmmi dot com Desktop Engineer Duration: 6 Months contract - Provide technical design and architectural leadership, including documenting and diagramming the logical, physical, and process views. - Conduct research focused on identifying emerging technology solutions that reduce costs, increase efficiencies, provide more value, provide more capabilities, reduce risks, and increase security Skills: - Minimum eight years of experience with desktop deployment, management and software distribution, and thin client computing - In depth knowledge of Microsoft Deployment Technology (MDT/OSD/SCCM), Windows Desktop Operating Systems (Win7/8/10), including Citrix UPM/AppSense and Microsoft Bitlocker - Proficient with Microsoft Office suite, including Visio for network diagramming and documentation -Good to have: Scripting and automation experience Additional Information All your information will be kept confidential according to EEO guidelines.

For over 60 years, Abilities First, Inc. has been empowering individuals with developmental disabilities to live their most vibrant, independent lives. From early education to adulthood, our wide range of services-including preschool and school programs, day and residential habilitation, community connections, and employment services-are designed to uplift every individual's unique strengths and dreams. We believe in the power of people-of every background, identity, and ability-to create change and build a more inclusive world. Abilities First is proud to be an equal opportunity employer and is welcoming and supportive of people of varying abilities, races, ethnicities, religions, socio-economic status, gender and gender identities. At Abilities First, you'll join a mission-driven team that values collaboration, celebrates individuality, and is dedicated to meaningful work. If you're ready to turn your passion into purpose, we'd love to welcome you aboard. Position Summary The residential Nursing Support Specialist will function as a part of the Nursing department team and at the direction of the Nursing Director or designee. The role of the Nursing Support Specialist will be to assist the RNs and LPNs of Residential Services by attending medical appointments as determined by the needs of the program. The Nursing Support Specialist will also be able to assist the RNs and LPNs with the proper data entry of these appointments into Therap, scheduling needed follow up appointments and clerical filing of the medical documentation. This position will assist the residential programs with ensuring the safety and welfare of the service recipients and medical compliance with OPWDD regulations. Schedule: Monday - Friday, 7:30am-4:00pm (with flexibility needed) Salary Range: $19.21-$21.21 per hour Position Standards Data entry of all Service Recipient's medical information into the Therap system, including updating information as needed to ensure the medical information is accurate and up-to-date. Clerical filing of medical records/documentation as directed the Director of Nursing or designee. Working as a team member in the residential programs with scheduling and maintaining medical appointments and follow-up for the Service Recipients as directed by the Director of Nursing or designee. Assist with the completion of medical appointment consultation forms for medical appointments. Transportation of Services Recipients to medical appointments or procedures. Assisting the residential programs with ensuring each Service Recipient has an adequate supply of medications; this includes the ordering of medical supplies as needed and directed. Obtaining medical prescriptions and transporting medications throughout the department as necessary. Administration of medications in the absence of certified AMAP staff as needed. To assist the Service Recipients with medical issues, with the support of the Director of Nursing or designee. This includes being knowledgeable of Service Recipient's medical needs, and ensure that all the staff have adequate knowledge of the medical needs to protect the Service Recipient's health and safety. To implement all agency policy and procedures regarding the medication administration and the point system. They are to provide training and support to all staff about medication administration, as well as to report to the Residential Nursing Coordinator, any medication errors that have occurred To ensure communication regarding medical issues and concerns within the residence as well as with other providers and any time the Service Recipient is off-site. To promote the integration of health services, by ensuring that diets are followed and that all staff are monitoring the medical issues and following up on MD recommendations. To utilize the chain of command at any time to report any concerns about Service Recipient health and safety. Maintaining professional working relationships with medical professionals this includes but not limited to (MDs, NP, RN, LPN, medical offices, and vendors) Ensuring the proper storage and handling medications throughout the residential department. Periodical review of the Medication Administration Record (MAR) to ensure all required signatures and the thorough completion of medical documentation including but not limited to (blood sugar service sheets, blood pressure monitoring forms, monthly weights) Actively participating in Treatment Team meetings as directed by the Residential Nursing Coordinator including but not limited to (monthly staff meetings, case reviews, Service Recipients discharge meeting) Maintaining the confidentiality of the Service Recipients medical records/information. Ensures all required training and certifications required are current and seeks further support and training where needed. Adhere to agency Code of Legal and Ethical Behavior, which require all employees, consultants, board members, volunteers and affiliates to perform their responsibilities according to ethical and legal standards with honesty, integrity, fairness, good faith and respect for others and the law. Follows all agency policy and procedures and demonstrates continuous regard to personal safety and the safety of others. Performs other appropriate job-related activities as requested by your supervisor or as circumstances warrant. Will incorporate concepts of person-centered excellence by respecting people's concerns and responding accordingly and will use “teachable moments” to assist people in understanding and exercising their rights. Perks & Benefits: Time to Recharge - Vacation, personal, sick, and holidays built around the school calendar Health & Wellness - Medical, dental, and vision plans to keep you covered Plan For The Future - 401 (k) with employer match and employer-paid life insurance Level Up Your Skills- Tuition reimbursement and online training through the College of Direct Support (and to boost your earning potential) Get Paid When You Need It - On Demand Pay gives you access to earnings as early as the next day Exclusive Extras - Employee discounts with Verizon, AT&T, Royal Carting, and more Job Requirements Minimum one year clerical experience in a medical setting preferred Proficiency in Microsoft office programs and data entry required; experience with electronic health records preferred. Experience with individuals with developmental disabilities of OPWDD programs preferred. High school diploma or equivalent is required; college coursework related to human services or vocational training such as PCA, HHA or CNA is preferred. Reliable transportation is needed. Must have a current NYS driver's license, deemed acceptable by our insurance carrier. Physical demands: Described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Unless reasonable accommodations can be made, in order to perform the essential functions of this job, an individual shall be required to: Have the ability to lift up to 50 lbs., bend, squat, turn in the knees, pivot and grasp with both hands (in order to properly and safely perform the techniques taught in CPR/First Aid, behavior intervention techniques, and lifting and carrying techniques). Lift individuals by using appropriate techniques, including but not limited to usage of tools to assist, such as the Hoyer Lift. Assist individuals in ambulation by providing physical assistance, including use of a gait belt or other equipment where necessary. Have the ability to stand and walk for extended periods of time. Have the ability to push, pull, and maneuver adults in wheelchairs. Possess verbal and written communication skills, in English, to ensure adequate regulatory documentation. At Abilities First, we recognize that talent and potential come in many forms. If this position inspires you but your experience does not align with every preferred qualification, we still encourage you to apply. You may be the right candidate for this role-or another opportunity within our organization

Job DescriptionDescription: The IT Technical Support Specialist provides day-to-day technology support to corporate staff and remote property teams across multiple states. This role is responsible for troubleshooting hardware and software issues, supporting property management systems, ensuring smooth onboarding of new employees, and maintaining a reliable and secure IT environment for a fast-growing property management company. This is an on-site role in our Montvale, NJ corporate office. Key Responsibilities Provide first-level and second-level support for corporate and property-level employees via phone, email, remote desktop, and in person. Install, configure, and maintain hardware, software, and peripherals. Maintain ticketing system, ensuring issues are tracked, updated, and resolved in a timely manner. Assist with user account creation, access permissions, password resets, and troubleshooting. Assist with basic network troubleshooting (Wi-Fi, VPN, routers, switches, firewalls). Support VoIP systems and phone setup for corporate and property offices. Coordinate with vendors for internet service, equipment repairs, and hardware replacements. Help maintain IT inventory, asset management, and equipment deployment. Prepare and set up workstations for new hires (computers, phones, credentials, system access). Conduct brief IT orientations for new employees. Ensure proper deactivation of user accounts and return of company equipment. Support IT security procedures, including MFA, antivirus, updates, and access controls. Assist in implementing cybersecurity best practices across corporate and property locations. Maintain documentation of IT processes, troubleshooting guides, and equipment logs. Work Environment Full-time, on-site role in Montvale, NJ corporate office. Occasional travel to local property sites as needed (rare). Some after-hours support may be required for urgent issues. #OFFICE25 Requirements: Qualifications Required 3 + years of IT support experience, preferably in a multi-site or customer-facing environment. Strong knowledge of Windows 10/11, Microsoft 365, and common business applications. Experience with help desk ticketing systems and remote support tools. Ability to troubleshoot hardware, software, and basic network issues. Excellent communication, patience, and customer service skills. Ability to multitask and prioritize in a fast-paced environment. Preferred Experience in property management or real estate industry (a plus). Familiarity with property management software (Rent Manager, Yardi, AppFolio, etc.). Basic understanding of networks, Wi-Fi, switches, and VPN environments. A+/Network+ certifications or related training. Key Attributes Strong problem-solving and critical thinking skills. Professional, dependable, and responsive. Comfortable supporting both technical and non-technical users. Team-oriented with a service-first mindset. Organized, detail-oriented, and proactive.

Hudson River Housing improves lives and communities through housing with compassion and development with vision. We are dedicated to building strong, sustainable communities by developing and preserving quality affordable housing and helping families and individuals obtain and maintain housing through education, advocacy and support services. We are a committed group of people from all backgrounds who care deeply about our community and want to make it a better place. Position: IT Support Technician - Part-Time General Description: This position requires an individual with strong customer service skills to assist end users in their day to day functions and evolve for and with this position in an ever expanding and constantly changing environment. Strong verbal and written communication skills are a must. The candidate must demonstrate strong troubleshooting skills, be detail oriented, highly motivated, able to work independently as well as part of the team. This is a part time position 24 hour a week position and will work primarily during the work week. There may be the need for some flexibility to the work schedule as business necessitates. Job Requirements Working knowledge of TCP/IP and networking Microsoft Server/Desktops/Office AD, Group Policy, PowerShell, Windows 10, Windows 11, etc. Installs, configures, maintains, and troubleshoots - desktops, servers, printers, routers, switches, WAPs, VOIP, PBX's, VPN's and peripherals throughout the organization. Maintaining inventory and documentation Assists the Manager of IT in the design, implementation, and testing of large scale projects which may result in working after traditional business hours or on weekends. Basic understanding of cabling and determination or a willingness to learn. Staying current with market trends and emerging technology to better recommend solutions that drive the business forward. Ability to educate users in a clear, concise, and effective manner. Qualifications: Education/ Training: 6 months to 1 years of experience (school or certification will be considered in lieu of hands on experience) Valid NY State driver's license Reliable transportation Ability to lift 50 lbs Salary: $23.00 per hour Location: Poughkeepsie, NY Immediate Supervisor: Director of IT Equity is a core value at Hudson River Housing. We believe in promoting a culture that decenters bias, celebrates difference, enhances equitable communication, and nurtures relationship building . It is important to us that community members have access to stable means of economic growth. We are continually committed to hiring from within our community including applicants with lived experience that can inform and strengthen our work. Hudson River Housing is dedicated to maintaining a work environment that is free from harassment and discrimination on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related medical conditions), alienage or citizenship status (unless required by law), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), or any other protected status under federal, state, or local laws. Hudson River Housing is dedicated to the fulfillment of this policy with respect to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, compensation, termination, and all other terms, conditions, and privileges of employment.

Job Title: IT Engineer Reports To: IT Manager She/He will be responsible for the design, development, modernization, and maintenance of the organization s IT infrastructure, to ensure secure, scalable, and high-performance operations. This IT Engineer will lead performance improvement across business/inventory systems, networking, and cybersecurity, with a strong focus on infrastructure engineering, continuous improvement, and co-management of outsourced IT services. The IT Engineer will maintain overall ownership of the company s IT environment, and will partner and directly engage with multiple MSPs to ensure that outsourced services meet technical, operational, and security expectations. Key Responsibilities As we continue our Technology Modernization Process, this lead will evaluate new technologies and recommend improvements to system performance, scalability, and security She/He will define and maintain technical standards, reference architectures, lifecycle plans, and technical documentation of system configurations, diagrams, and workflows. She/He will lead IT projects such as system upgrades, migrations, modernizations, and security initiatives, develop timelines and tech documentation, and coordinate activities with MSPs when needed. This IT Engineer will meet directly with each internal business owner and learn what each business specifically needs from technology to maintain success and translate those requests into technical requirements. She/He will administer and maintain Windows Server, Linux (Ubuntu), Active Directory, Group Policy, identity services, and system hardening standards. Responsible for the management and optimization of virtualization platforms (VMware/Hyper-V), including performance tuning, resource allocation, and HA/DR configurations. This Engineer will directly support hybrid integrations involving Azure, Office 365, identity synchronization, and cloud-hosted workloads. This IT Engineer will also configure, administer, and troubleshoot LAN/WAN networks, switches, firewalls, VLANs, VPNs, wireless, and routing protocols. She/He will oversee all MSP deliverables and work directly with each one to ensure stable network operations, review monitoring data, validate technical configurations and documentations, review reports, and ensure adherence to industry s best practices and internal security policies. Support existing Cybersecurity products and services, including incident response planning and operations, the recording of risks and issues, and advance proactive security practices. She/He will provide advanced troubleshooting of complex infrastructure issues and act as the final technical escalation point internally. Required Qualifications Bachelor s degree in Computer Science, Information Technology, Engineering, or related field. Preferred certifications include: CCNA, Server+, VMware VCP, Azure Administrator, Security+ 3+ years of experience in systems engineering, network administration, or similar technical role within a complex network architecture. Must have Strong proficiency with: o Windows Server, Active Directory, Group Policy, Linux (Ubuntu) o Networking concepts and technologies (TCP/IP, DNS, DHCP, VLANs, routing) o Virtualization platforms (VMware or Hyper-V) o Cybersecurity principles, internal controls, and EDR/SOC tools Experience with backup, disaster recovery, and business continuity solutions. Experience working directly with MSPs or external technical vendors. Strong analytical skills and ability to perform root-cause analysis. Excellent communication skills, written, verbal, and electronic, including the ability to work effectively with technical and non-technical stakeholders. Preferred Skills Experience with Microsoft Azure, Office 365, and hybrid cloud environments. PowerShell scripting Experience configuring and validating firewall environments (SonicWall or similar). Experience with enterprise storage (NAS/SAN, iSCSI, SMB/NFS). Exposure to telephony systems, PBX architectures, or VoIP troubleshooting. What We Offer You: Competitive Compensation & Growth Potential Competitive base salary plus bonus potential that rewards your technical expertise. Base Salary range for this role is $85K- $105K with bonus potential Comprehensive Health & Wellness Benefits Multiple medical plan options, plus vision and dental coverage for you and your dependents. Additional benefits include flexible spending accounts, health savings accounts, and company-paid long-term disability and life insurance. Work-Life Balance Generous paid time off including vacation days, holidays, and sick leave, plus commuter tax benefits. Secure Your Future 401(k) plan with company matching contributions, plus our Employee Stock Ownership Plan (ESOP) - giving you an ownership stake in Control Associates' success. Professional Development Access to cutting-edge technologies, continuous learning opportunities, and the chance to work on transformative projects that define the future of industrial automation. Ready to Shape Our Technology Future? If you're a dynamic IT professional who wants to move beyond routine maintenance and lead meaningful technology transformation, this is your opportunity! Join Control Associates and build the infrastructure that powers industrial innovation. Note: This position is based at our Allendale, NJ headquarters. Work visa sponsorship is not available. This is a direct hire position. Standard business hours: Monday-Friday, 8 AM-5 PM, with night/weekend rotating support Control Associates is an equal opportunity employer committed to diversity in the workplace. Control Associates participates in E-Verify. Click here to view E-Verify Participant

Reid Accountants + Advisors, is hiring! Reid Accountants + Advisors is an independent, full-service accounting and advisory firm specializing in accounting and consulting services for businesses and individuals. We currently have offices in Long Island, NYC, White Plains and South Carolina. Join a rapidly growing organization with a strategic vision and dynamic plan We are seeking an experienced Level II IT Support Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software for our organization. This includes handling incoming help requests via telephone and ticketing system, documenting user information, and collaborating with the IT Director to resolve technical issues. The role requires strong analytical and problem-solving skills, excellent communication, and a customer-oriented mindset. Key Responsibilities: Field incoming help requests from end users via both telephone and ticketing system. Document all pertinent end user identification information, including name, contact information, and nature of problem or issue Works with the IT Director to resolve technical problems with desktop computing equipment and software Utilize remote control software to remotely troubleshoot and fix user problems for other offices Install, configure, and maintain laptops, desktops, and printers according to firm specific Support various software packages including Microsoft Office for Windows, anti-virus, backup, email clients, email servers, ActiveSync, VPN client, Adobe Products, Internet Browsers and various tax and engagement software Escalate IT issues when necessary Help maintain inventory logs Provide clear & concise information through written and verbal communications Evaluate documented resolutions and analyze trends for ways to prevent future problems Build rapport and elicit problem details from help desk customers Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution Learn software and hardware used and supported by the organization Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals Test fixes to ensure problem has been adequately resolved Perform post-resolution follow-ups to help requests Occasional travel to branch offices required After-hours and weekend on-call support required (rotation) On premise, Saturday support required during busy season, January 1st through April 15th (rotation) Lifting and transport of computers and peripherals. Qualifications and Requirements: · Formal Education & Certification: A+ is preferred and ITIL Foundation is preferred. · Expert knowledge of computer hardware, desktop and server operating systems. · Application support experience with Group Policy and Microsoft Office. · Application support experience with, CCH Axcess, ProFX Engagement, Thomson GoFileRoom, UltraTax and QuickBooks is preferred. · Experience with o Exchange is preferred. o BYOD/MDM and ActiveSync Server are a plus. o Active directory including creating, maintaining, deleting users and groups. o Accounting Firm is preferred. · Proficient with DNS and DHCP. · Solid understanding of wireless technologies, corporate networks and connectivity between users and servers. · Must be willing to work outside of normal business hours when necessary and extra hours during the busy seasons. · Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. · Proven analytical and problem-solving abilities. · Ability to effectively prioritize and execute tasks in a high-pressure environment. · Strong documentation skills. Job Type: Full-time Schedule: Monday - Friday, 9:00AM - 5:30PM Work Location: In person only Ability to commute/relocate: Woodbury, NY: Reliably commute or planning to relocate before starting work (Required) This position operates as part of a US East Coast-based team, with typical working hours aligning with EST to facilitate effective collaboration. We are excited to invite talented individuals to join our dynamic team! This position offers a competitive salary range of $85K - $95K annually, commensurate with experience and qualifications. In addition to a rewarding career, we provide a robust benefits package, including: Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental) Company-Paid Life and Long Term Disability Insurance Ancillary Benefits such as supplemental life insurance and short-term disability options Classic Safe Harbor 401(k) Plan with employer contributions Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions! “Reid Accountants + Advisors”, an independent member of the Crete Professionals Alliance, is the brand name under which Reid CPAs, LLP and Reid Tax & Advisory Services, LLC and its subsidiary entities provide professional services. Reid CPAs, LLP and Reid Tax & Advisory Services, LLC (and its subsidiary entities) practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Reid CPAs, LLP is a licensed independent CPA firm that provides attest services to its clients, and Reid Tax & Advisory Services, LLC, and its subsidiary entities provide tax and business consulting services to their clients. Reid Tax & Advisory Services, LLC, its subsidiary entities, and Crete Professionals Alliance are not licensed CPA firms. The entities falling under the Reid Accountants + Advisors brand are independently owned and are not liable for the services provided by any other entity providing the services under the Reid Accountants + Advisors brand. Our use of the terms “our firm” and “we” and “us” and terms of similar import, denote the alternative practice structure conducted Reid CPAs, LLP and Reid Tax & Advisory Services, LLC. Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. #LI-LC1

Job Description Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now - don't miss out on becoming a part of the Techflex team. Job Summary: The IT Technician is the first point of contact for employees requiring assistance. This role is responsible for the processing and resolution of Information Technology (IT) support tickets and creating tickets for all IT issues received by any other forms of communication. Additionally, they work on improving systems and network functionality through projects assigned by supervisors. Essential Functions: IT Support & Incident Resolution: Provide Tier 1 technical support for all IT issues, leveraging existing knowledge and documentation to triage, diagnose, and resolve ticketed incidents efficiently. Scope of Support:Resolve issues spanning a wide range of technologies, including: Hardware: Desktop and laptop PCs, printers, peripherals, servers, and cabling. Operating Systems: Windows, mac OS, and Linux environments. Applications: Microsoft Office suite, CRM systems, web browsers, and various third-party applications. Networking: LAN/WAN connectivity, Wi-Fi, switches, patch panels, Cat cables and network ports. Security: Spam filters, security training, addressing access requests, user authentication, malware, and blocked site access issues. System Maintenance: Performing routine maintenance, applying service packs, patches, hotfixes, and software updates. Ticket Management & Escalation: Manage the IT Service ticket system, ensuring all requests are logged, documented, and followed up on in a timely manner. Successfully meet Service Level Agreement (SLA) goals for response and resolution. Escalate complex or unresolved issues to Senior IT staff, ensuring a detailed transfer of information, including all steps taken and troubleshooting procedures followed. Documentation & Knowledge Base: Create, update, and maintain comprehensive documentation for common issues, resolution steps, and application usage (including application training guides) within the department's knowledge base/Wiki. Project Participation: Actively participate in IT projects related to system migrations, hardware refreshes, network expansion, upgrades, and changes, assisting with implementation and post-rollout support. Advisory & Procurement: Collaborate with the direct supervisor to research and recommend necessary hardware and software purchases to effectively resolve recurring issues and improve overall system performance. Additional Responsibilities: Perform additional duties as assigned by direct supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and /or ability required. Knowledge, Skills, & Capabilities Communication & Interpersonal Skills: Demonstrated interpersonal communication skills, with the ability to translate complex technical information into clear, understandable terms for non-technical users. Troubleshooting & Technical Aptitude: Strong troubleshooting and diagnostic skills across diverse IT environments. Proficiency in supporting and troubleshooting Microsoft Windows (10/11) and mac OS operating systems, along with common business applications and hardware peripherals. Experience with networking fundamentals, including TCP/IP, LAN switching, wireless technologies, and physical cabling/connectivity. System Administration & Infrastructure: Working knowledge of current Windows Server versions, including key roles and features such as Active Directory, Group Policy, DHCP, and DNS. Experience supporting and administering Microsoft 365/Office 365 services. Familiarity with virtualization technologies (e.g., Hyper-V or similar platforms). Automation & Scripting: Ability to write, maintain, and execute basic scripts using command-line tools such as PowerShell, Bash, or Linux Terminal. Documentation & Writing: Excellent technical and non-technical writing skills for creating and updating comprehensive documentation. Mobility: Must possess a valid driver's license (required for potential travel between sites). Physical Requirements: Frequently lifts and moves standard office equipment such as computers, monitors, workstations, servers, photocopiers, and printers weighing up to 60 lbs. Work Environment: Professional office environment. Occasionally exposed to moving mechanical parts and vehicles due to necessary communication with warehouse personnel. Occasionally exposed to noise level that is moderate to high. Education: Associate degree in relevant area of study preferred. CompTIA A+ preferred. Experience: At least 1 to 2 years' related experience or training, or equivalent combination of education and experience.

**Req ID:** 349138 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Mahwah, New Jersey (US-NJ), United States (US). This is an on-site, client based role. Only candidates local to Mahwah, NJ will be considered. **Role Responsibilities:** + Ensure proper day-to-day operation of technology applications and equipment by identifying, researching and resolving technical problems + Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues + Perform scheduled moves, installations, and cancellations, as well as other MAC-related tasks + Provide quality level II support for users with a high degree of customer satisfaction, technical knowledge and timeliness either by resolving the issue or escalating and coordinating efforts of other Information Technology staff + Solve technical issues and/or investigate elevated issues by confirming the validity of the problem and seeking known solutions to more complex problems or issues. Must know when to escalate issues not resolved at this level to management + Utilize ServiceNow for issue tracking, ensuring all user requests for assistance are accompanied by a ticket and all tickets requiring follow-up work and/or calls receive appropriate attention + Ensure all tickets are resolved within documented service levels + Interact with asset management, network services, software systems engineering, applications development and/or printer maintenance services to restore service and/or identify and correct core problem + Assist in developing and documenting improvements to current processes, creating/updating KAs and SOPs + Possess excellent presentation, verbal communication and written skills + Provide technology refresh support as needed + All other tasks as assigned **Basic Qualifications** + 3+ years of experience with end user support & desktop support + 3+ years of experience with Windows operating system, local/network installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager and/or Admin Commands **Additional Skills** + White Glove support or experience supporting VIPS is a plus + Able to work on feet for up to 8 hours per day and lift items up to 50 lbs + A+ Certification Highly Preferred + Must be flexible to work shift/weekend schedule + Must have a valid driver's license and personal vehicle for travel between client offices if necessary **About NTT DATA** NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ . **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**

Job Description Hudson River Housing improves lives and communities through housing with compassion and development with vision. We are dedicated to building strong, sustainable communities by developing and preserving quality affordable housing and helping families and individuals obtain and maintain housing through education, advocacy and support services. We are a committed group of people from all backgrounds who care deeply about our community and want to make it a better place. Position: IT Support Technician - Part-Time General Description: This position requires an individual with strong customer service skills to assist end users in their day to day functions and evolve for and with this position in an ever expanding and constantly changing environment. Strong verbal and written communication skills are a must. The candidate must demonstrate strong troubleshooting skills, be detail oriented, highly motivated, able to work independently as well as part of the team. This is a part time position 24 hour a week position and will work primarily during the work week. There may be the need for some flexibility to the work schedule as business necessitates. Job Requirements Working knowledge of TCP/IP and networking Microsoft Server/Desktops/Office AD, Group Policy, PowerShell, Windows 10, Windows 11, etc. Installs, configures, maintains, and troubleshoots - desktops, servers, printers, routers, switches, WAPs, VOIP, PBX's, VPN's and peripherals throughout the organization. Maintaining inventory and documentation Assists the Manager of IT in the design, implementation, and testing of large scale projects which may result in working after traditional business hours or on weekends. Basic understanding of cabling and determination or a willingness to learn. Staying current with market trends and emerging technology to better recommend solutions that drive the business forward. Ability to educate users in a clear, concise, and effective manner. Qualifications: Education/ Training: 6 months to 1 years of experience (school or certification will be considered in lieu of hands on experience) Valid NY State driver's license Reliable transportation Ability to lift 50 lbs Salary: $23.00 per hour Location: Poughkeepsie, NY Immediate Supervisor: Director of IT Equity is a core value at Hudson River Housing. We believe in promoting a culture that decenters bias, celebrates difference, enhances equitable communication, and nurtures relationship building . It is important to us that community members have access to stable means of economic growth. We are continually committed to hiring from within our community including applicants with lived experience that can inform and strengthen our work. Hudson River Housing is dedicated to maintaining a work environment that is free from harassment and discrimination on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related medical conditions), alienage or citizenship status (unless required by law), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), or any other protected status under federal, state, or local laws. Hudson River Housing is dedicated to the fulfillment of this policy with respect to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, compensation, termination, and all other terms, conditions, and privileges of employment.