Post job

Remote support specialist jobs in Washington, DC - 1,668 jobs

All
Remote Support Specialist
Field Specialist
Technical Support Engineer
Information Technology Technician
Technical Specialist
Support Specialist
Engineering Support Specialist
Helpdesk Computer Technician
Computer Specialist
Technical Support Specialist
Desktop Support Specialist
Information Technology/Support Technician
Product Support Analyst
Client Support Analyst
Technical Support Advisor
  • Combat Systems Product Support Analyst, Senior

    Booz Allen Hamilton 4.9company rating

    Remote support specialist job in Washington, DC

    Your growth matters to us - explore our career development opportunities. BE EMPOWERED TO SUCCEED Connect with others in our people-first culture and enhance our collective ingenuity. SUPPORT YOUR WELLBEING Learn how we'll support you as you pursue a balanced, fulfilling life. YOUR CANDIDATE JOURNEY Discover what to expect during your journey as a candidate with us. Combat Systems Product Support Analyst, Senior The Opportunity: From both a personnel and systems perspective, the U.S. Navy is growing fast. As a product support analyst, you'll play an integral role in the strategic planning and execution work required to provide our Navy clients with big picture ideas rooted in technical and data-driven solutions that will help to propel them into the future and ensure military and maritime dominance. You will help lead a dynamic team across multiple geographies and workstreams on projects that involve analytical solutions for the implementation of modernization and logistics plans that affect the production, distribution, and inventory of finished products to enhance product flow and improve use while delivering end-to-end integrated warfighting capabilities. You will build relationships with internal and external stakeholders around the world to work collaboratively to improve communication and workflow. You thrive on supporting a winning team and are eager to develop your acquisition, program management, and logistics expertise. You have a direct finger on the pulse of the policies , guidelines, and procedures required to ensure quality and cost control across a Navy major program office. Join us. The world can't wait. You Have: 5+ years of experience serving in or supporting the U.S. Navy 3+ years of experience with Naval program, operations, and logistics management Experience with Micro sof t Office products Knowledge of U.S. Navy Combat Systems Lifecycle management and product support principles, concepts, and practices Knowledge of Department of Defense ( DoD ) and Department of the Navy ( DON ) policies and procedures for product support Secret clearance HS diploma or GED Nice If You Have: 3+ years of experience with NAVSEA Integrated Warfare Systems Experience with product support manager functions, including acquisition support, supply support and outfitting, maintenance and readiness support, lifecycle solutions, Reliability, Availability, and Maintainability ( RAM ) program management and analysis, and Human Systems Integration ( HSI ) analysis or training Experience with program management of major ACAT programs Experience with the PPBE cycle Experience authoring and supporting logistics documents to support program milestones, including lifecycle sustainment plan, maintenance plan, and training plans Experience with the Navy Modernization Process ( NMP ) Knowledge of predictive analysis and modeling tools, including cost-benefit analysis and return on investment ( ROI ) calculations Possession of excellent written and verbal communication skills Bachelor's degree PMP or DAWIA PM Level II or III Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law. #J-18808-Ljbffr
    $64k-86k yearly est. 5d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Microsoft Certified Technology Specialist (MECM) - DHS Federal Law EnforcementTraining Center (FLETC)

    ITC Federal, Inc. 4.7company rating

    Remote support specialist job in Fairfax, VA

    Microsoft Certified Technology Specialist (MECM) - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1444 Remote No JOB TITLE: Microsoft Certified Technology Specialist - MECM GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The Microsoft Certified Technology Specialist (MECM) will play a key role in deploying, managing, and maintaining endpoint systems critical to FLETC's operational success. Position Summary: The Microsoft Certified Technology Specialist - MECM will support enterprise-level endpoint management operations, ensuring effective deployment, administration, and maintenance of Microsoft System Center Configuration Manager (SCCM/MECM) environments across multiple PCs and servers. This position is ideal for an experienced IT professional with strong technical expertise in Windows systems administration, software deployment, and endpoint configuration management. The specialist will also contribute to the planning, configuration, and enhancement of MECM systems to meet evolving DHS and FLETC requirements. Experience managing Apple systems through MECM is preferred but not required. Responsibilities RESPONSIBILITIES: Administer, deploy, and maintain Microsoft Endpoint Configuration Manager (MECM) across a medium-to-large enterprise environment supporting multiple Windows-based systems. Plan, configure, and implement MECM site systems, distribution points, and management points to ensure secure, scalable, and efficient operation. Manage operating system deployment (OSD), software distribution, and patch management processes using MECM. Develop and maintain automation scripts and documentation to streamline configuration and deployment processes. Collaborate with system administrators, engineers, and security personnel to ensure MECM compliance with DHS and FLETC policies and standards. Troubleshoot and resolve issues related to MECM infrastructure, client communication, and software deployments. Provide technical input for enterprise imaging, endpoint lifecycle management, and software standardization efforts. (Preferred) Support Apple device management within MECM where applicable. Qualifications REQUIRED: Minimum of 3 years of experience in a medium-to-large enterprise environment supporting multiple Windows PCs and servers. Microsoft Certified Technology Specialist (MCTS) certification or equivalent in MECM/SCCM administration. Proven proficiency in administering and deploying Microsoft System Center Configuration Manager and associated site systems. Strong understanding of Windows-based operating systems, system deployment, and configuration management. Excellent troubleshooting and analytical skills with attention to detail. Ability to obtain and maintain a USCIS Public Trust clearance. DESIRED: Experience managing Apple devices within MECM or other enterprise management platforms. Familiarity with PowerShell scripting, Active Directory, and Group Policy management. ITIL certification or experience applying IT service management principles. Strong documentation, communication, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $78k-104k yearly est. 20h ago
  • Pipeline Field Specialist

    BHE GT&S

    Remote support specialist job in Washington, DC

    BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting career opportunity for a Pipeline Field Specialist at our Silver Springs Transmission in Silver Springs, NY. RESPONSIBILITIES Perform duties related to the installation, maintenance, and operation of a natural gas pipeline system (steel or plastic - low pressure to high pressure), wells and facilities in a safe, efficient, and economical manner while conforming to all Company, local, state and federal guidelines. The duties and assignments, either individually or with other employees, including but not limited to the installation, operation, inspection, connection, disconnection, maintenance, repair and replacement of natural gas pipelines, wells, gas measurement equipment, meters, regulators, and associated equipment and facilities. Prepare and maintain reports and records as required. Promote good customer and public relations, report customer complaints and inquiries. May train and assist other coworkers as required. May lead or direct up to one other individual in work assignments. Perform all other duties as required in higher or lower classifications. QUALIFICATIONS Three months documented experience in a COMBINATION of the following: natural gas field work, other field work, well tending, pipeline inspection, pipeline work, construction, excavation, plant operations, physical labor, manufacturing, farming, timbering, line locating AND/OR related military experience AND/OR related education (technical school or college.) Ability to walk various terrain, climb steps and ladders, work from elevated platforms and/or excavations Ability to operate various equipment and tools weighing up to 90 lbs., as well as the ability to work independently and as a crew member. Must be able to lift/carry a minimum of 50 lbs. Must possess basic computer skills. Additional knowledge, skills, and abilities: Ability to follow mandatory safety rules and standard operating procedures and use personal protective equipment. Ability to analyze problems, collect accurate data and draw valid conclusions. Ability to work independently or as a crew member. PREFERRED : Related natural gas industry experience. Education Required Education Required: High school diploma or GED. Testing Required Cognitive Aptitude testing Working Conditions This position is subject to callouts, and you must be available and willing to work overtime as required. You may be subject to hazards, such as proximity of moving parts, exposure to high noise levels, solvents, lubricants, and other chemicals. You will be subjected to adverse weather and environmental conditions. Minimal overnight travel may be required. CHAMPION: Contribute to a team-centric work environment based on mutual respect and integrity Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers. Employees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs. ABOUT THE TEAM BHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. JOB INFO Job Identification 10003985 Job Category Pipeline Operations Posting Date 2025-12-16 Apply Before 2026-01-06T04:59:00+00:00 Job Schedule Full time Locations 4478 Oak Hill Rd, Silver Springs, NY, 14550, US Travel Requirements Up to 25% Relocation Assistance Not currently offered for this position Business Eastern Gas Transmission and Storage, Inc. Compensation details: 28.79-28.79 PI**********b6-30***********3
    $44k-79k yearly est. 16d ago
  • Genesys Technical Specialist

    LMI Consulting, LLC 3.9company rating

    Remote support specialist job in Tysons Corner, VA

    Job ID 2025-13238 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI's delivery teams to maximize value from the partnership. The ideal candidate blends Genesys technical acumen with business development savvy, and thrives in a mission-driven, collaborative environment. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Serve as the primary point of contact and strategic lead for LMI's alliance with Genesys. Develop and execute joint business development strategies, co-marketing campaigns, and enablement programs. Collaborate with Genesys teams to align roadmaps, identify mutual growth opportunities, and co-sell solutions. Lead business development opportunities, securing and leading client discussions, bringing Genesys platform expertise and leading solutioning discussions. Train and equip internal delivery teams on Genesys capabilities, certifications, and integration best practices. Track partnership health metrics, report on performance, and recommend refinements to improve outcomes. Represent LMI at Genesys events, alliance summits, and internal leadership showcases. Work cross-functionally with sales, marketing, delivery, legal, finance, and executive leadership. Lead proposal development for opportunities involving Genesys capabilities, ensuring alignment with both client needs and alliance expectations. Qualifications Minimum Requirements: Bachelor's Degree or higher. Minimum of 5 years' experience in alliance or partnership management in support of the Genesys and other platforms. Demonstrated success managing strategic technology alliances (experience with Genesys or similar ecosystems strongly preferred). Strong business development, cross-functional collaboration, and communication skills. Ability to translate technical capabilities into business value, especially in federal or regulated environments. Proven track record developing and executing joint marketing and go-to-market activities. Comfort working in matrixed environments and liaising across domains including sales, delivery, and executive leadership. The ablity to obtain/maintain necessary security clearance Desired Qualifications: Experience in the federal sector with technology solution sales or partnerships. Understanding of Genesys platform modules (ITSM, CSM, ITOM, IRM, HRSD, App Engine, etc.) and deployment best practices. Certifications in Genesys (e.g., Genesys Sales Representative, System Administrator, Certified Technical Architect). Familiarity with solution-based contracting and government procurement processes. LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $88k-117k yearly est. 20h ago
  • Psychosocial Wellbeing Support Adviser - Australia Awards Global SupportMechanism (AAGSM) Global

    Palladium 3.1company rating

    Remote support specialist job in Washington, DC

    Psychosocial Wellbeing Support Adviser - Global Support Unit 1-year Fixed term with possibility of extension Competitive salary and hybrid work arrangement Friendly and supportive work environment Canberra preferred other locations within Australia considered About Palladium Palladium is a global leader in the design, development, and delivery of Positive Impact - the intentional creation of enduring social, climate and economic value. We work with governments, businesses, and investors to help solve the world's most pressing challenges. With a team of more than 4,000 employees operating in 90-plus countries and a global network of over 35,000 experts, we help improve economies, societies, the environment, and, most importantly, people's lives. The program The Australia Awards Global Support Mechanism (AAGSM) is an initiative designed to enhance the Department of Foreign Affairs and Trade's (DFAT) international scholarship program -by providing operational, technical and analytical services to DFAT and the broader scholarship delivery network (scholars, Universities, Industry, DFAT posts). In doing so, the AAGSM enhances DFAT's capacity to drive policy, partnerships and respond to the demand for evolved scholarship program delivery architecture. The AAGSM consists of the Global Support Unit (GSU) - responsible for operational and technical services to DFAT's International Education and Scholarships Branch (EDB) and scholarship network, and the Global Research Unit (GRU) The role The Psychosocial Wellbeing Support Adviser plays a key role in advancing strategic objectives by providing technical support services that promote gender equality, disability and social inclusion outcomes throughout DFAT's international scholarship programs network. It is responsible for providing highlevel psychosocial and wellbeing advice, policy guidance, capacity support and training across the Australia Awards network throughout the scholarship and Fellowships cycle. The role supports the psychosocial wellbeing of scholars and fellows by offering expert psychosocial guidance, case management and advisory support to the network. It also leads the development of psychosocial wellbeing capacity building and learning initiatives and contributes to policy review and bestpractice programming. The position is supervised by the Senior GEDSI Adviser and may oversee ShortTerm Advisers (STAs) to ensure a coordinated approach to case management, policy and service delivery. Responsibilities will ensure: Lead and advise on critical psychosocial and mental health incidents in collaboration with scholars, DFAT, institutions and support services; contribute to policy development and improvements with a wellbeing focus; and design, deliver or support capacitybuilding activities on psychosocial wellbeing, mental health and case management across the Australia Awards network. Provide confidential and culturally sensitive psychosocial support and case management to scholars, including predeparture assessments, tailored support plans, liaison with universities and DFAT on complex cases, referral to appropriate wellbeing services, and maintaining accurate case records in line with privacy and case management systems and protocols. Provide ondemand expert advice to DFAT, Post staff and Australian universities on managing scholar psychosocial wellbeing issues, and support institutions in implementing and sharing bestpractice mental health and wellbeing approaches across the network, recognising differing institutional contexts and resourcing. Contribute to policy and program development by reviewing and enhancing psychosocial wellbeing policies, developing guidelines and resources, facilitating consultations across the Australia Awards network, and working with the M&E team to monitor trends and risks and recommend proactive strategies. Build capacity and strengthen stakeholder engagement by delivering psychosocial wellbeing training, fostering collaboration with institutions, working with the Disability Adviser on joint guidelines and toolkits for intersecting needs, and promoting an inclusive environment that supports scholar resilience and wellbeing. Contribute to MEL and reporting activities by collaborating with DFAT, GRU and other stakeholders on research and trend analysis; convening learning and sharing initiatives (including Communities of Practice where required); participating in GSU reflections and MEL activities aligned with annual plans; using insights to refine program strategies and enhance scholar experience; and delivering highquality reporting in line with DFAT standards. About you You will bring demonstrated expertise in designing and delivering psychosocial wellbeing, mental health and disabilityinclusion capacitybuilding and policy initiatives that are both preventative and responsive, and that uphold the critical care and safeguarding needs of diverse cultural and social groups. Additional key requirements include: Tertiary qualifications in Psychology, Mental Health, Nursing or Counselling or another relevant field and/or equivalent relevant experience and training. Proven expertise in designing and delivering psychosocial wellbeing, mental health and disability inclusion capacity-building and policy initiatives that are both preventative and responsive to the critical care and safeguarding needs of diverse cultural and social groups Proven expertise in psychosocial wellbeing and mental health case management within the Australian healthcare system, ensuring case management protocols and confidentiality meet high professional standards and fostering positive stakeholder collaboration to support scholar wellbeing and continuity of care Proven expertise in conducting psychosocial and mental health analysis and research, undertaking consultations, developing strategies, and assessing and strengthening policies and practice Experience in safeguarding in a multicultural and inclusive environment; experience in international scholarship programs or in the tertiary education environment is highly desirable excellent interpersonal skills, including cross-cultural experience and communication skills, with the ability to navigate complex issues Demonstrated excellence in stakeholder engagement to maintain productive relationships, facilitate capacity development and influence a wide range of stakeholders, Excellent writing skills with the ability to adapt to a wide range of purposes and audiences, including research, strategic, policy, templates and training documents. To Apply Please submit your application online, including your CV and brief cover letter (maximum 2 pages), outlining your suitability in line with the requirements of the position. Established working rights required for suitable candidates; there is no visa sponsorship or relocation support available. For further information please email Closing date: Sunday 18 January 2025, 11.59pm AEDT Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. Should you require any adjustments or accommodations to be made due to a disability, or you are a neurodivergent individual or for any other circumstance, please email our team at and we will be in touch to discuss. Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Apply now Share Save Job
    $74k-100k yearly est. 2d ago
  • Cloud Computing Specialist - SME

    Nationwide It Services

    Remote support specialist job in Fairfax, VA

    Cloud Computing Specialist (CCS) - Subject Matter Expert (SME) Security Clearance: Secret (IT-II Non-Critical Sensitive / Tier 3 required at submission) Certifications Required: Certified Cloud Security Professional (CCSP), IAT Level II (Security+), at least one Cloud Provider Certification. Location: Off-Site, Proximity to Fort Belvoir preferred. Overview Nationwide IT Services (NIS) is seeking an experienced Cloud Computing Specialist - SMEfor a potential opportunity to provide expertise in Certification & Accreditation (C&A), the NIST Risk Management Framework (RMF), and DoD/DISA security architecture. The ideal candidate will bring a deep understanding of cloud security best practices across multiple environments and deployment models, ensuring compliance with NIST SP 800-37, NIST SP 800-53, and current DoD cybersecurity standards.Key Responsibilities Serve as a cloud security SME, applying RMF and FedRAMP methodologies to assess and secure complex DoD cloud environments. Design, implement, and validate secure cloud hosting solutions across AWS, Azure, Oracle Cloud Infrastructure (OCI), and Google Cloud. Develop and maintain deployment specifications, including configurations, test plans, and supporting documentation. Collaborate with DLA engineers, DISA stakeholders, and vendors to troubleshoot hosting and deployment challenges. Advise on the implementation of Zero Trust, SCCA, and CAP solutions to meet DoD/DISA directives. Apply the Cloud Security Requirements Guide (SRG) to ensure compliance in areas such as network security, encryption, tenant isolation, vulnerability assessments, key management, and application firewalls. Recommend innovative cloud strategies to streamline operations and enhance mission support. Required Qualifications 5+ years of Certification & Accreditation (C&A) and RMF experience in DoD environments. 5+ years of hands-on experience designing, deploying, and migrating workloads in multi-cloud environments (AWS, Azure, OCI, GCP). Proven ability to assess, document, and improve cybersecurity controls for large-scale information systems. Expertise in modern architectures, including hybrid, edge computing, cloud-native microservices, and IoT protocols. Strong technical and business writing skills (documentation, reports, assessments). Certifications: Certified Cloud Security Professional (CCSP) DoD 8570 IAT Level II (e.g., Security+) At least one Cloud Provider Certification (AWS Solutions Architect, Azure Solutions Architect Expert, OCI Architect Foundations/Security Professional, GCP Cloud Architect) Active or current Secret clearance (IT-II / T3 minimum). Preferred Experience Familiarity with FedRAMP assessment methodologies across six domains: Architectural Concepts & Design Requirements Cloud Data Security Cloud Platform & Infrastructure Security Cloud Application Security Operations Legal & Compliance Demonstrated success implementing Zero Trust architectures and SCCA FRD/SRG compliance. Knowledge of DISA enterprise cloud offerings, including boundary CAP and Secure Cloud Computing Architecture (SCCA). About Nationwide IT Services Nationwide IT Services (NIS) is a CVE-verified Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in IT and Management Consulting. We deliver value-added services to our customers by leveraging technology, people, and industry best practices to implement innovative, mission-driven solutions. Benefits include: Medical, dental, and vision insurance; life and disability coverage; 401(k) with employer match; PTO and paid holidays; commuter benefits; Employee Assistance Program (EAP); education reimbursement; and pet insurance. NIS is an Equal Opportunity Employer (EOE) committed to providing opportunities to all applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
    $69k-90k yearly est. 20h ago
  • Helpdesk Support Specialist - Tier 1

    The Hanover Research Council 4.6company rating

    Remote support specialist job in Arlington, VA

    Hanover Research - Tier 1 Helpdesk Support Specialist Arlington, VA Hybrid Opportunity Hanover Research is seeking aTier 1 Helpdesk Support Specialistwho will provide support to end users throughout the organization. Reporting to the IT Systems and SupportManager, this role willserve as a first point of contact for all IT-related helpdesk inquiries.This role will perform basic IT helpdesk responsibilities that are well documented, such as new user creation in multiple IT and Enterprise Application systems,coordinating equipment shipments with employees, and basic troubleshooting.This is an excellent opportunity for individuals looking to start a career in IT, with training and documentation provided to support professional growth. Responsibilities Initial contact:Serve as the first point of contact for users reporting technical problems through help desk tickets. Basic troubleshooting:Diagnose and resolve common hardware, software, and network issues, such as password resets, software installations, Single Sign On, and connectivity problems. User guidance:Guideend-users through basic troubleshooting steps and solutions. Escalation:Recognize when an issue is beyond their scope and escalate it to Tier 2 support,other specialized teams, or convert to achange request "CR". ITSM System Hygiene: Review tickets and CRs on a regular basis to ensure things areclosedout in a timely manner. Documentation:Document all issues, troubleshooting steps, and resolutions in a ticketing system. Customer service:Maintainstrong customer service skills to ensurea positiveuser experience. Enterprise Cloud Applications:Assistwith user setup, password resets, basic training, and other tier 1 responsibilities for Enterprise Applications such as Salesforce, Workday, FreshService,DocuSign, etc. End user hardware lifecycle management:Arrange shipping and tracking of new and replacement user laptops,securely wipe laptop data. Qualifications High school degreerequired Associate's degree in IT or related fieldor 2 years' experience in a similar rolepreferred. Basic understanding of computer hardware, operating systems (Windows/mac OS), and common software applications Familiarity with cloud-based platforms such as Microsoft 365, Google Workspace, or Salesforce (training provided) Strong verbal and written communication skills Excellent customer service and interpersonal skills Ability to follow written documentation and standard operating procedures Willingness to learn and adapt in a fast-paced environment Ability to prioritize and manage multiple tasks with attention to detail Ability to work independently and as part of a team Interest in pursuing a career in IT support, systems administration, or Enterprise Cloud Applications Administration or Development Location Officeis located in Arlington, VA HybridRole. In-office Tuesdays and Thursdays and as needed. #Remote #LI-Remote Benefits Starting at 18+ days Paid Time Off 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, and Indigenous People's Day, and personal holidays 401(K) employer matchingprograms Comprehensive health and dental benefits package Health and wellness packages with discounts to local gym Community service opportunities In-office snacks and beverages Compensation Hanover Research strives to create compensation and benefits programs that are competitive,equitable,and fair. The compensation range for this role at the company is$50,000 - $60,000. Please note that the base salary offered is contingent on the candidate's job-relatedknowledge, skills, and experience. Our base pay range isdeterminedby the role and the market. Hanover believes in supporting our team's overall well-being now and in the future. We provide retirement benefits and 401K matching to help youplan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careerspage or please talk to your Recruiter to learn more. About Hanover Research Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients.Headquarteredin Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, andaccountexecutives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit************************ Hanover Values Business Building - We build our business quickly and intelligently and we help our clients do the same Thought Leadership and Innovation - We strive constantly to deliver better information in a better way Service - To our clients and our community, service is our guiding principle Leadership and Mentorship - Our talent is our greatest asset, and we hope to help our people be their best Firm Citizenship - We are optimists who believe there are endless possibilities for our company and ourselves How to Apply If you are interested in the prospect of working for a dynamic, fast-growing company, we encourage you tosubmityour resume and any other supporting materials. Hanover strives to be accessible to all users and job seekers. If you are a qualified individual with a disability and needassistancein accessing our website or completing a job application, please contact Hanover Research at or via email . All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodation. Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.
    $50k-60k yearly 4d ago
  • Pc Technical Support

    Teksystems 4.4company rating

    Remote support specialist job in Hyattsville, MD

    The Enterprise hardware team supports various projects related at all Locations throughout the DMV. This team will be focusing on various projects that will require them to travel to ALL locations. They will be doing a Refresh of the TC scanners, IPADS, printers etc. which will require the technicians to first perform a site assessments at the primary Hospitals and 120 outpatient facilities. They will need to take inventory of hardware assets and assess what hardware will need to be phased out and upgraded. Once the Site assessments are completed the team will then begin to deploy new hardware throughout the hospitals. A key component to this position will be the ability to document and track assets in an organized fashion via Microsoft Excel. The deployment will require technicians to perform standard hardware break/fix troubleshooting and resolution to laptops printers, mobile devices, and other medical equipment. Technicians will also need to have prior knowledge and experience mapping printers and drivers to new devices for end users. *Job Type & Location* This is a Contract position based out of Hyattsville, MD. *Pay and Benefits*The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Hyattsville,MD. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-21 hourly 20h ago
  • Lead Technology Support Engineer

    Capital Bank Md 4.3company rating

    Remote support specialist job in Rockville, MD

    About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Lead Technology Support Engineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology Support Engineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery. Position Responsibilities Team Management: Lead and supervise the team of service desk support engineers, providing guidance, support, and coaching. Set performance goals and conduct regular performance evaluations. Foster a positive work environment that encourages collaboration and continuous improvement. Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage. Service Desk Operations: Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues. Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement. Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary. Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution. Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives. Customer Service: Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service. Ensure timely and effective communication with end users regarding the status and progress of their IT requests. Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions. Identify trends in user feedback and implement proactive measures to improve customer satisfaction. Continuous Improvement: Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement. Stay up-to-date with industry best practices and emerging trends in IT service management. Implement service desk enhancements and initiatives to optimize efficiency and service quality. Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades. Reporting and Analysis: Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction. Analyze data and metrics to identify patterns, trends, and areas requiring attention. Use insights from data analysis to drive process improvements and operational efficiency. Coordination of new employee onboarding including account creation and laptop imaging. Assist with management and administer systems to track business assets. Manage the hardware lifecycle to meet business requirements within budget. Assist with and support the use of technology for conferences both physical and virtual. Administer the service management systems. Required to be on-call as needed for emergency situations. Other responsibilities and duties, as assigned. Minimum Education & Experience Required A minimum of 5 years' experience in related field. A minimum of 3 years' managerial experience. Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience. Experience in infrastructure development or support including developing and managing to budgets. Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations. Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery. Experience implementing or using service desk management software tools to manage and provide accountability to the organization. Experience with ITIL management best practices. Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site) Technical Knowledge and Skills Ability to guide others in resolving complex issues of significance to the organization. Exceptional organizational, project planning, and time management skills. Ability to inform, educate and influence supervisors and employees to support technology goals and objectives. Proven track record of developing and/or implementing standard service desk practices and procedures. Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups. Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality. Strong analytical skills. Comfort with multi-tasking. Familiar with customer support and technology. Other Ability to travel to various bank locations as needed. Compensation Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Working Arrangements This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer. Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $95k-125k yearly 3d ago
  • Key Account Support Specialist

    Advantage Solutions 4.0company rating

    Remote support specialist job in Landover, MD

    Primary Posting Location : City Landover Primary Posting Location : State/Province MD Primary Posting Location : Postal Code 20785 Primary Posting Location : Country US Requisition ID Type Full Time Category Client Services/Account Management Minimum USD $18.50/Hr. Maximum USD $26.44/Hr. Summary Key Account Support Specialist As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities. Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilities Revenue Budget Achievement * Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives * Make recommendations for how clients can achieve financial targets Analysis and Presentations * Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats * Develop and conduct negotiations to maximize profitability and maintain positive relationships * Build sales presentations for key clients and make client recommendations for customer presentations Client Key Performance Indicators Achievement * Analyze performance metrics of assigned clients and make recommendations for improvement * Recommend ways to improve business margin for clients and recommend action plans * Strategize on how to maximize marketing spend to achieve client's financial goals. * Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments Data Systems & Reporting * Drive cross-collaboration among all other internal teams * Analyze data reports to ensure financial performance meets forecasted targets * Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience 1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred. Required Knowledge, Skills and Abilities * Strong presentation skills * Excellent interpersonal and organizational skills * Working knowledge of syndicated data * Proficiency in Microsoft Excel * Intermediate or advanced computer skills * Strong written communication and verbal communication skills * Conflict management skills * Demonstrated ability to provide cross-functional leadership * Well-organized, detail-oriented, and able to handle a fast-paced work environment * Flexible and adaptable, able to change and alter according to changes in projects or business environment * Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs. Additional Information Regarding Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law. CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration.
    $18.5-26.4 hourly 3d ago
  • Blue Planet, Advanced Technical Support Engineer NA

    Ciena 4.9company rating

    Remote support specialist job in Severn, MD

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Ciena is the global leader in high-speed connectivity, building adaptive networks to empower customers, partners, and communities to thrive in the AI era. Join us as an Advance Technical Support Engineer in our Blue Planet division to shape the future of network orchestration and inventory management. How You Will Contribute: Serve as the primary contact for Blue Planet customer cases and issues, ensuring prompt and effective resolution. Analyze, troubleshoot, and resolve production and non-production deployment challenges while providing feedback to internal teams for continuous improvement. Collaborate with engineering teams to address and resolve technical issues, delivering solutions to customers. Develop workarounds to reduce customer dissatisfaction and enhance functionality. Advocate for customer needs internally while ensuring deployment plans and timelines are successfully achieved. Provide insights to product management and R&D teams to drive future product enhancements. Travel as needed to support customer deployments and engagements. The Must Haves: Bachelor's degree in a related field with 5+ years of experience, or Master's degree with 3+ years. Strong analytical and problem-solving skills in customer-facing roles. Expertise in debugging, monitoring, and troubleshooting, with the ability to collect and analyze information efficiently. Proficiency in automation tools to streamline data collection and minimize downtime. Exceptional written and oral communication skills, capable of deep technical analysis and high-level product discussions. Independent working capability with flexibility to support globally distributed teams, including occasional weekend and extra hours. Solid understanding of telecom evolution (3G, 4G, 5G) and RAN architecture. Experience with data networking and IT applications solutions across OSI layers 2-7, including Telco vendor CLI/configuration knowledge. Nice to Haves: Advanced Linux skills with scripting expertise. Network troubleshooting experience and familiarity with OSS/BSS/Network Management systems. Programming knowledge in Java, Python, and Shell scripting. Database proficiency (PostgreSQL, Neo4j, MySQL). Knowledge of SNMP, Syslog, ICMP, and SSH protocols. Hands-on experience with RESTful APIs, Kafka messaging bus, BPMN, and TOSCA. Familiarity with open-source technologies such as Logstash, Kibana, Elasticsearch, Nagios, Grafana, Swagger API, and Open-API. Deployment experience in cloud environments (AWS, Azure, GCP, OpenShift, WRCP) and CI/CD pipelines (Jenkins, GitHub). #LI-BS1 Pay Range: The annual pay range for this position in Canada is C$82,200 - C$131,400. The annual pay range for this position in US is $82,300 - $131,500. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
    $82.3k-131.5k yearly 2d ago
  • Tech Data Center Ops Specialist

    PTR Global

    Remote support specialist job in Ashburn, VA

    Pay Range: $23.00 - $25.90 Work hours: could be flexible. Would discuss during the interview. 10-6 Mon-Fri 11-7 Mon-Fri On Call: Yes Contract to Hire: Yes Job Description: Supports hardware and software installation configuration operation and ongoing maintenance of an organization's computer / data center. Operates monitors and performs troubleshooting of equipment networks and data processing / batching assists with logging and documentation of equipment and processes. Responsibilities may also include cabling racking and server installations. Key Responsibilities: • Provides operational and technical support for assigned data center computer systems and associated peripheral equipment. • Monitors performance of on-line systems utilizing software support tools to complete all scheduled jobs in a timely manner. • Performs standard maintenance and repair. • Interfaces with clients and appropriate support groups to escalate issues for resolution. • Reassigns job priorities according to precedent policy and procedures. • Participates in on-call rotation responds to alerts and systems issues. • Updates systems and applications. • Partners with vendors and component suppliers to replace or repair failed equipment. Key Qualifications: High School Diploma or GED required May require technical certification or Associate Degree Generally 1-2years' experience in area of responsibility. Pay Range: $23.00 - $25.90 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
    $23-25.9 hourly 4d ago
  • Seeking former FT Senior Engineering Support Specialist

    General Dynamics Mission Systems 4.9company rating

    Remote support specialist job in Manassas, VA

    Basic Qualifications Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent combination of education and relevant work experience, plus 2 years of relevant experience, or a Master's degree. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Job Requisition: Tester for the Payload Control System (PCS) Job Summary: The PCS Test and Integration Engineer will be responsible for testing and validating the Payload Control System (PCS), a critical component of our advanced defense solutions. The PCS supports various payloads, ensuring operational effectiveness and integration within broader systems. Key Responsibilities: Develop, implement, and execute test plans and procedures for the PCS to ensure it meets operational requirements and performance standards. Conduct system integration testing, including hardware and software components, to validate system functionality and interoperability within larger defense systems. Perform system troubleshooting and debugging to identify and resolve issues. Collaborate with cross-functional teams, including software developers, systems engineers, and other test engineers, to ensure comprehensive test coverage and effective issue resolution. Document test results, generate test reports, and communicate findings to stakeholders. Ensure compliance with relevant standards, regulations, and quality assurance processes. Support field testing and validation activities as required. Qualifications: Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent combination of education and relevant work experience, plus 2 years of relevant experience; or Master's degree. Proven experience in system testing and validation, preferably within defense or aerospace industries. Familiarity with the Payload Control System and integration within larger defense systems. Strong analytical and problem-solving skills. Strong communication and documentation skills. Ability to work collaboratively in a team-oriented environment. Desired Skills: Experience with advanced defense systems. Knowledge of various payloads and their integration. Proficiency in DOORs, automated testing tools, and scripting languages. Additional Responsibilities: Generation of system test work products by applying the appropriate standards, processes, procedures, and tools. Development of test and diagnostic programs, designs test fixtures and equipment, and completes specifications and procedures for new products. Development of functional, environmental, operational, and/or performance tests on hardware, software, and systems. What you'll experience: Technologies that aren't just top-notch, they're often top-secret. A team of bold thinkers committed to exploring what's next. Opportunities to gain new knowledge - as it's discovered. What you bring to the table: A Bachelor's of Science or Technology degree, a related specialized area or field (or equivalent experience) plus a minimum of 2 years of relevant experience; Demonstrate narrowly focused in-depth technical level of practical operational process knowledge in a specific engineering area. Demonstrate technical competence in the setup, monitoring, and documentation of experiments and/or lab equipment. Strong grasp of Navy maintenance procedures and philosophies, especially for combat systems. Openly proposes ideas that enhance productivity and efficiency, solicits input, and optimizes solutions. What sets you apart: Former U.S. Navy Fire Control Technician (FT) with experience on Virginia, Seawolf, Ohio, or 688-class submarines. Prior experience working with BYG-1, SWFTS, CIS, or CCE systems. Creative thinking with the ability to multi-task. Commitment to ongoing professional development. Team player who thrives in collaborative environments and revels in team success. About Us: Help make the technologies, products, and services that make a difference. That's the opportunity that's waiting for you at General Dynamics Mission Systems. We help our nation's heroes keep our nation safe by creating solutions so advanced, they redefine innovation for the world. It's an amazing challenge. And it's waiting for you now. Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: This position is on-site. While on-site, you will be a part of the Manassas, VA facility. #CJ2 Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $99,395.00 - USD $110,266.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $99.4k-110.3k yearly Auto-Apply 32d ago
  • Event Production Support Specialist

    Keenlogic

    Remote support specialist job in Washington, DC

    Job Description Event Production Specialist KeenLogic is seeking an Event Production Specialist to support one of our government programs. This position provides direct audiovisual (AV) and broadcast production support for high-visibility Presidential and Executive Branch events throughout the White House Complex and the Washington, D.C. metropolitan area. The ideal candidate will have a strong technical background in live event production, broadcast operations, and high-level government or media environments. This is a full-time, onsite position based in Washington, D.C., with core hours from 7:00 AM - 7:00 PM (two shifts), Monday-Friday, and additional hours based on event schedules. KeenLogic offers Fortune 500-level benefits, including health, dental, and vision insurance, PTO, 401(k), and life insurance. Required Qualifications Must have a minimum of active interim security clearance and ability to obtain/maintain active TS/SCI clearance. 5+ years' experience in AV and/or television broadcast operations. 2+ years of experience with installation, operation, and troubleshooting of broadcast-quality audio and video recording systems. 2+ years of experience managing setup, operation, and recovery of broadcast systems, including lighting, sound, teleprompter operations, and on-stage announcing. Proven experience working in secure, high-tempo, or government event environments preferred. Duties and Responsibilities Provide direct AV and broadcast support throughout the White House Complex and the Washington, D.C. metropolitan area. Set up and operate sound reinforcement systems, lighting, teleprompters, and video recording equipment for live and recorded Presidential and Executive events. Deliver audio and video feeds to national and international media, ensuring professional broadcast quality and redundancy. Support a wide range of events including State Visits, joint press conferences, town halls, official ceremonies, and public service announcements. Record both on-the-record and off-the-record events for archival purposes, ensuring all content is cataloged accurately for the National Archives. Perform live event audio mixing, lighting design, and post-event recovery, ensuring operational readiness for subsequent productions. Operate and maintain government-owned broadcast and AV systems, adhering to all technical and security protocols. Serve as a qualified teleprompter operator for live and direct-to-camera events. Assist with planning, development, and modernization of AV systems, including testing and implementation of new broadcast technologies. Provide exceptional customer service to White House staff and media personnel while maintaining professionalism in high-pressure environments. Maintain a two-hour surge response capability for short-notice events, including Federal Holidays and weekends as required. Powered by JazzHR 4euB9eVPJR
    $72k-119k yearly est. 28d ago
  • IT Engineer and Support Specialist

    Sciolex Corporation

    Remote support specialist job in Chantilly, VA

    What do you get when you bring together a team of bright individuals and place them into an environment where “work” means making a difference in the lives of people across the globe? You get Sciolex Corporation, a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is now the home for over 1,000 employees across the U.S. Over the past 15 years, Sciolex Corporation has constructed an environment that celebrates diversity and encourages a positive work/life balance, all while supporting government missions that our employees are proud to be a part of. When you work for Sciolex Corporation, you are working for a stable company that values you and is committed to ensuring you receive the utmost employee care. Responsibilities The IT Support Engineer (ITSE) will embrace the prospect of performing a wide variety of tasks at all levels of complexity - from advanced engineering of future infrastructures to deploying server software to providing low-level user account administrations and user support. The ITSE will be responsible for engineering, implementing, and overseeing all IT infrastructure upgrades, migrating to and maintaining technology services on Microsoft 365 and Azure, maintaining the IT baseline, ensuring compliance with NIST SP 800-171, positioning the company to achieve CMMC certification, and providing day-to-day IT support for users. As the ITSE, your responsibilities would include: Engineering Design and implement upgrades and migration from legacy infrastructure to a combination of cloud and on-premise services Conduct technical research and provide cost analysis data Recommend and implement the IT migration roadmap Manage Microsoft 365 cloud deployments and licenses Install server software, applications, upgrades, and maintenance patches Ensure network and system security practices comply with NIST SP 800-171 requirements Prepare network and system security practices for CMMC certification Maintain historical records by documenting hardware and software changes and revisions Prepare the corporate network for a multi-office, multi-location architecture Document and maintain corporate network deployment and topology Configure and maintain routers and gateways Monitor security and activity logs and provide periodic reports to the COO Support Resolve technical issues related to network interruptions Perform day-to-day system administration functions Manage SharePoint and Exchange applications and configurations Assist users with hardware issues related to desktop computers, printers, scanners, or handheld devices Create IT tickets using ticket-tracking software and update the status of each ticket as they successfully assist each user with their issues Create training materials/references pertaining to computer troubleshooting and usage Other duties as assigned Qualifications & Physical Requirements A bachelor's degree in Computer Science, Information Technology, or related technology field is preferred. 3-5 years of experience as an IT Engineer. 3-5 years of experience as an IT Support Specialist. Must have U.S. Citizenship Experience with NIST SP 800-171 A combination of certifications to indicate proficiency with Microsoft solutions, networks, and IT security (cybersecurity) Must enjoy user interaction and be able to build rapport with end users May occasionally lift and carry boxes of supplies and/or equipment weighing up to 35-45 lbs. and carry to other locations within the office. Preferred Qualifications: Experience with NIST SP 800-171 CompTIA A+ certification or equivalent MCSE or MTA certifications Azure Administrator Associate Azure Security Engineer Associate Security Clearance preferred At Sciolex Corporation, our top priorities and most valuable resources are our employees, which is why we offer a competitive total compensation package. We are a proud Equal Opportunity Employer (EOE) who celebrates diversity in and out of our organization. Come see where your opportunities for success can flourish. NOTICE: Sciolex Corporation NEVER asks job applicants to issue any payment, service fees, or banking information to Sciolex Corporation or its recruiters as part of our application process. Before providing any personal information to outside parties, verify that the job you are applying for appears on our Careers site.
    $55k-84k yearly est. Auto-Apply 60d+ ago
  • Construction Field Specialist

    Fairstead ESC LLC

    Remote support specialist job in Washington, DC

    Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, Texas, and Washington DC, Fairstead owns a portfolio of more than 27,000 apartments across 28 states that includes 27,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Construction Field Specialist provides oversight of real estate development projects. They plan, coordinate, and organize with all stakeholders throughout the lifecycle of the construction project(s) to ensure time and cost objectives are met, identify, and resolve issues, and industry safety regulations are followed. They ensure relocation plans are communicated to all parties and resolve issues that arise. Responsibilities: Monitor the work of project administration, project superintendents, and engineers to establish operational priorities. Provide jobsite leadership in safety and quality. Maintain satisfactory relationships with owners, subcontractors, unions, and all stakeholders. Perform periodic on-site walk-throughs to ensure contract performance, safety compliance, and quality control. Partner with the design team, property management and engineering staff to ensure that all construction related items are coordinated and have little to no impact on the day-to-day activities of the property. Manage and execute project schedule. Administer document control procedures for all construction related documents. Participate in regular status meetings with project team. Document and communicate delays, challenges, and concerns in a professional written format to all stake holders such as Construction Team, Ownership and Management. Prepare final inspection checklists and punch lists. Establish and maintain good communication between all parties during the property renovation process. Coordinate with third-party relocation company to ensure relocation plan is achieved. Performs other related duties as required. Requirements: High School graduate or equivalent. Ability to work in a team environment. Organized and detailed oriented, with the ability to maintain accuracy while handling multiple requests. Must be willing and able to travel >70% of time throughout the company territory. Valid Driver's License Required. Effectively communicates relevant project information to superiors. Resolves and/or escalates issues in a timely fashion. Understands how to communicate difficult/sensitive information tactfully. Knowledge of architectural, structural, and/or MEP systems. Exceptional communications skills (written and verbal) and intuitive interpersonal skills. Strong time management skills, adaptable with ability to manage multiple priorities & meet deadlines, and keen attention to detail. Ability to work collaboratively in a dynamic environment where adaptability is imperative. Strong written and oral skills. Accurate with a strong attention to detail. Proficient in Microsoft Office Suite. Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at *************************************
    $44k-79k yearly est. 29d ago
  • IT Operator/ISD Technician

    BRMi 4.2company rating

    Remote support specialist job in Vienna, VA

    BRMi is seeking an IT Operator/ISD Tecnician to support a large financial services client. On-site in Vienna VA Benefits: • Comprehensive Medical, Dental, and Vision Insurance • Employer-Paid Life Insurance • Employer-Paid Short-Term and Long-Term Disability Insurance • 401(k) • Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays • Educational Assistance Salary: $40K-$45K Click here to learn about BRMi's culture. Click here to see BRMi's Glassdoor reviews Qualifications Skillset needed* Receiving Services Product Receipt Confirmation: o Ability to confirm receipt of products and IT assets. o Proficiency in identifying IT assets for tracking purposes. o Skill in closing purchase orders. • IT Asset Scanning/ Updating: o Competence in scanning/ updating IT assets upon receipt from supply/vendor. o Knowledge of introducing IT equipment to the IT Asset Management system. o Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders. Inventory Warehousing Services Inventory Management: o Expertise in providing inventory warehousing services, both onsite and offsite. o Understanding of space requirements, speed of distribution, security needs, and transport services. o Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days. o Skill in coordinating storage requirements for longer duration. Inventory Integrity: o Capability to perform monthly and/or quarterly inventories. o Ensuring the integrity of storage facilities and the Asset Management database. o Advising customers on monthly inventory results and assisting with distribution plans. o Providing additional inventory counts on request or in a set timely manner. Distribution Services Delivery Services: o Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events. o Skill in identifying cost-effective options for on-time delivery/pickup services. o Discretion in selecting and funding shipping vendors. • Equipment Scanning: o Ability to scan equipment to the receiving entity. o Ensuring traceability of data-storage equipment to confirm receipt. Disposal and recycling services • Equipment Disposal: o Assisting customers in disposing of obsolete or irreparable equipment. o Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal. o Disabling data-storing equipment by removing data-storing components and/or batteries. o Maintaining and sharing records of disposal with the IT Asset Management Team. o Understanding of NIST compliance. • Onsite Shredding: o Performing onsite shredding of data-storing components when possible. o Maintaining records of onsite shredding services and providing them to customers. o Ensuring approval of onsite shredding companies by Security. Miscellaneous • Vendor Liaison: o Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM). • Equipment Maintenance: o Maintaining logistics van, golf cart, manual, and electric pallet jacks. • Materials Disposal: o Managing cardboard recycling and trash disposal materials. ServiceNow/M365 Experience: • Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks. • Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives. • Complete understanding of M365. (Outlook, Teams, SharePoint) • Expert in Excel ** BRMi will not sponsor applicants for work visas for this position.** **This is a W2 opportunity only** EOE/Minorities/Females/Vet/Disabled We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.
    $40k-45k yearly Auto-Apply 2d ago
  • GRC IT Modernization SME (Part-Time)

    LMI Consulting, LLC 3.9company rating

    Remote support specialist job in Tysons Corner, VA

    Job ID 2025-13096 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Part-Time LMI is seeking a GRC IT Modernization Subject Matter Expert (SME) to support the development and execution of a compliance program at a national agency. The SME will be part of a team responsible for driving the modernization of compliance operations through innovative and sustainable solutions. The SME will bring critical, expert-level knowledge, guidance, and experience to the project to align technology with compliance goals. They will be responsible for identifying tech-enabled solutions, while evaluating integration readiness, platform fit, scalability, adoption potential, and cost. The SME will be responsible for pinpointing strategic upgrades that optimize compliance operations and investment value, delivering a targeted roadmap for technology requirements. The GRC IT Modernization SME must have the ability to translate complex technical requirements into accessible information to enable agency leadership to make informed and effective decisions. The task of prototyping and integrating identified technology solutions from the targeted roadmap is an optional task that LMI may be selected to execute. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Evaluate current technology landscape through the mapping of regulations, policies, and governance structures to ensure tools support required workflows, reporting, and oversight Review risk management, compliance lifecycle, and incident/issue management for gaps and automation potential Inventory applications, data flows, architectures, and integration capacity with GRC and enterprise systems Review security, privacy, and resilience controls Identify redundant platforms, integration opportunities, licensing/maintenance costs, and future scalability Recommend and/or design technology solutions, such as ServiceNow GRC, AI tools, and workflow automation Create monitoring dashboards and real-time compliance tracking systems Develop technology acceleration recommendations and implementation roadmaps Evaluate usability, change readiness, analytics needs, budget, and resource capacity for sustainable implementation Define analytics use cases and acceptance criteria Support data collection, analysis, and reporting technology requirements Qualifications Minimum Requirements: Bachelor's degree from an accredited college or university in IT, Computer Science, Business, or related discipline. 7+ years federal IT modernization experience focused on implementing and managing compliance and governance technologies Proven experience in requirements gathering, solution architecture, integration, and stakeholder management Hands-on experience with ServiceNow GRC or RSA Archer in federal environments. Federal IT governance familiarity (FITARA, FISMA, ATO processes) Must be able to obtain a Position of Public Trust Clearance (includes fingerprinting, background check, and drug screening). At least one of the below certifications: Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), or A vendor-specific certification such as RSA Archer Certified Administrator or ServiceNow GRC Implementation Specialist Desired Skills Master's degree in IT, Computer Science, Business, or related field GRC Solution expertise Familiarity of law enforcement technology requirements and security protocols Agile, Scrum, and/or Lean Six Sigma certifications preferred Project Management Professional (PMP) certification is preferred LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $50k-88k yearly est. 20h ago
  • IT Support Engineer (TS/SCI Full Scope Polygraph)

    Teksystems 4.4company rating

    Remote support specialist job in Herndon, VA

    Summary: TS/SCI Full Scope Client Engineers serve as the primary point of contact for IT infrastructure in secure environments across North America. These secure locations support cutting edge cloud environments that enable agencies to meet their missions and advance their technical abilities. Client Engineers work in a team environment to triage an enterprise-wide ticket que while also supporting special projects including the build out of new environments and upgrading systems in existing locations. * Install and configure hardware operating systems, applications, update patches etc. * Setup new user accounts/profiles and decommission exiting employees in a timely manner with SLA * Process all Account Unlocks and Password Resets in less than 24 hours * Respond to in-bound calls, emails, chats, and customer walk-ups same day * Troubleshoot and resolve end-user hardware, operating system, network connectivity, and software related problems * Maintain IT inventory documentation and perform full inventory analysis on a quarterly basis * Provide resolution or escalation on all trouble tickets within 7 days or less * Create and update documentation as necessary for local and remote sites. * Assist with general desk set up, workstation preparation, cable management, special builds, escorting etc. * Will be required to cover up to 3 after hour/weekend special events a year for tasks such as fold downs or power downs, they will receive at least 2-3 weeks' notice of these planned events * Occasionally, in emergency situations such as power loss, there will be opportunities for additional compensation to return to site in an unplanned event after hours or on weekends to restore the secure location * Must have active or be able to obtain the CompTIA Security+ CE (IAT II certification or higher) prior to starting *Job Type & Location* This is a Contract position based out of Herndon, VA. *Pay and Benefits*The pay range for this position is $50.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Herndon,VA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $50-70 hourly 20h ago
  • Construction Field Specialist

    Fairstead ESC

    Remote support specialist job in Bethesda, MD

    Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, Texas, and Washington DC, Fairstead owns a portfolio of more than 27,000 apartments across 28 states that includes 27,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Construction Field Specialist provides oversight of real estate development projects. They plan, coordinate, and organize with all stakeholders throughout the lifecycle of the construction project(s) to ensure time and cost objectives are met, identify, and resolve issues, and industry safety regulations are followed. They ensure relocation plans are communicated to all parties and resolve issues that arise. Responsibilities: Monitor the work of project administration, project superintendents, and engineers to establish operational priorities. Provide jobsite leadership in safety and quality. Maintain satisfactory relationships with owners, subcontractors, unions, and all stakeholders. Perform periodic on-site walk-throughs to ensure contract performance, safety compliance, and quality control. Partner with the design team, property management and engineering staff to ensure that all construction related items are coordinated and have little to no impact on the day-to-day activities of the property. Manage and execute project schedule. Administer document control procedures for all construction related documents. Participate in regular status meetings with project team. Document and communicate delays, challenges, and concerns in a professional written format to all stake holders such as Construction Team, Ownership and Management. Prepare final inspection checklists and punch lists. Establish and maintain good communication between all parties during the property renovation process. Coordinate with third-party relocation company to ensure relocation plan is achieved. Performs other related duties as required. Requirements: High School graduate or equivalent. Ability to work in a team environment. Organized and detailed oriented, with the ability to maintain accuracy while handling multiple requests. Must be willing and able to travel >70% of time throughout the company territory. Valid Driver's License Required. Effectively communicates relevant project information to superiors. Resolves and/or escalates issues in a timely fashion. Understands how to communicate difficult/sensitive information tactfully. Knowledge of architectural, structural, and/or MEP systems. Exceptional communications skills (written and verbal) and intuitive interpersonal skills. Strong time management skills, adaptable with ability to manage multiple priorities & meet deadlines, and keen attention to detail. Ability to work collaboratively in a dynamic environment where adaptability is imperative. Strong written and oral skills. Accurate with a strong attention to detail. Proficient in Microsoft Office Suite. Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at *************************************
    $35k-62k yearly est. Auto-Apply 11d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Washington, DC?

The average remote support specialist in Washington, DC earns between $28,000 and $74,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Washington, DC

$45,000

What are the biggest employers of Remote Support Specialists in Washington, DC?

The biggest employers of Remote Support Specialists in Washington, DC are:
  1. Sharecare
  2. System One
  3. Datavant
  4. Akerman
  5. Nogigiddy
Job type you want
Full Time
Part Time
Internship
Temporary