Remote support specialist jobs in Washington

The IT Support Specialist is responsible for delivering high-quality end user and executive-level support, workstation lifecycle management, and proactive maintenance across a hybrid Windows environment. This role serves as an escalation point for complex issues, driving timely resolution while ensuring exceptional customer experiences-particularly for C-suite and senior leadership. In addition, this position contributes to system enhancements, security initiatives, and operational improvements aligned with ITIL-based service delivery standards. Responsibilities Provide Tier 2/3 support for hardware, software, O365 applications, and desktop services across on-site and remote workforce environments. Deliver white-glove, concierge-style IT support to executives and senior leadership, ensuring minimal downtime and a high-touch service experience. Support executive conference rooms, boardrooms, and collaboration technologies (Teams, Zoom, AV equipment, docking stations, wireless presentation tools). Perform on-demand, in-person support for leadership meetings, presentations, and critical business events. Administer and maintain Microsoft endpoints, including Group Policy, Azure Active Directory, and Intune MDM. Deploy, secure, and manage Windows operating systems and core productivity tools using modern deployment methodologies (Autopilot, imaging, scripting, etc.). Troubleshoot and support enterprise infrastructure components such as DHCP, DNS, TCP/IP networking, VPN access, and endpoint security tools. Maintain ServiceNow records across incidents, requests, changes, and CMDB items, ensuring accurate documentation and SLA adherence-especially for executive tickets. Support antivirus and antimalware protection, device encryption standards, and patch/upgrade cycles to maintain compliance and reduce risk. Act as a trusted technology partner by clearly explaining technical issues to non-technical users and executives. Participate in scheduled maintenance, technology rollouts, and continuous improvement initiatives that enhance end-user and executive experience. Mentor junior technicians and collaborate with infrastructure and engineering teams on escalations and service enhancements. Key Knowledge, Skills & Abilities Strong knowledge of O365 administration and Dell/Microsoft hardware platforms Proven experience providing white-glove, executive and C-suite IT support Understanding of ITILv3 or related service delivery frameworks Proficiency with Microsoft Windows Server and Windows desktop OS, Group Policy, Azure AD, and Intune Experience with OS deployment, scripting, antivirus/antimalware, device encryption, and core systems infrastructure (DHCP, DNS, networking) Familiarity with ServiceNow, especially IT Service Management and IT Operations modules Ability to troubleshoot root causes and implement efficient, long-term solutions Exceptional customer service, communication, discretion, and professionalism when supporting senior leadership Skilled in articulating complex technical concepts in a clear, executive-friendly manner Demonstrated success working independently and within collaborative team environments Ability to multitask, remain calm under pressure, and manage competing operational and executive demands Self-starter capable of operating with minimal supervision while balancing support, maintenance, and project responsibilities

About Lightcurve Headquartered in Tacoma, WA, Lightcurve is a local leader in delivering high-speed internet and digital connectivity solutions to communities throughout Washington State. With a commitment to provide innovative and reliable broadband services delivered with a focus on excellent customer service, Lightcurve is dedicated to connecting people, supporting community growth, and building networks that fuel our local economies. In 2023 Palisade Infrastructure (“Palisade”) closed on a transaction to acquire Rainier Connect, forming Lightcurve. In 2024 Lightcurve closed on a transaction acquiring the Washington state operations of Consolidated Communications. Since then, Lightcurve has announced plans to deploy fiber optic broadband in several communities. These investments will allow Lightcurve to rapidly invest in modern fiber-optic broadband networks in both existing markets as well as in several expansion markets, bringing the latest in high-speed reliable broadband solutions to its communities. Company Culture and Values - At Lightcurve, we are driven by our core values. · Integrity Upholding the highest standards of integrity at all times. · Delighting Our Customers: Delivering exceptional experiences that exceed expectations. · Collaboration: Working together to create successful outcomes for customers and employees alike. Position Summary As a Customer Support Technician, you will be an expert in addressing a wide range of tickets related to internet, streaming TV, and voice-related concerns via telephone assistance. This role demands a keen willingness to learn and adapt. You'll engage with customers of varying technical expertise, troubleshooting a diverse range of end-user devices and network configurations. This dynamic role tackles challenges head-on and serves as a technical superhero for our customers every day. Primary Responsibilities: · Ensures swift responses to a diverse array of trouble tickets, with a primary focus on prioritizing the customer experience above all else · Identifies and escalates intricate issues to the relevant departments following comprehensive troubleshooting · Empowers customers by offering insights into products and services that align with their specific technical requirements · Vigilantly monitors emerging trends indicating potential outages and promptly notifies the appropriate teams for swift resolution · Demonstrates flexibility by being available to work evenings, weekends, and variable schedules, including overtime when necessary Measuring Success · Regular, reliable, and punctual attendance · Proficiency in exceptional phone etiquette and interpersonal skills, coupled with the capacity to multitask and independently manage workload priorities · Effective communication, collaboration, and cooperation skills, essential for interactions with vendors, customers, colleagues, and managers to achieve company objectives. · Aptitude for grasping and comprehending the company's range of products and services · Ability to apply logical thinking, creativity, and sound judgment to troubleshoot and resolve customer issues during the initial contact to minimize follow-up interactions. · Successfully helping our customers find solutions to their service needs, improving the way they work and play while connected to our services · Contributing to and developing a performance and results oriented culture. · Behaviors that are aligned with and strengthen company values. Qualifications · Minimum of one year of customer support and/or technical support experience, preferably within the telecommunications/Internet sector · Two or more years of proven customer service experience · Familiarity with prevalent PC and MAC Operating Systems · Broad understanding of voice services, cable TV, and data technologies · A scrappy, nimble, innovative, hands-on contributor who is not afraid to roll up their sleeves to accomplish goals. · Demonstrated critical thinking skills, excellent and proactive communication skills, an ability to identify, prioritize, and collaborate effectively. · Ability to interpret and execute instructions provided in written, oral, or diagrammatic formats · Skills in resolving challenges within predefined scenarios that involve multiple variables · Ability to thrive in a dynamic, high-volume environment, · Adept at swiftly adjusting to changes · High school diploma or GED required. · Criminal Background, Drug, Non-Negilgent Driving, and Employment Level Credit Checks Required What We Offer · The excitement of a quickly growing and innovative industry · Opportunities to learn and grow as individuals and with a team · A fun and hard-working culture · Medical, Dental and Vision insurance · Optional supplemental insurance programs · 401K + Matching · Access to Employee Assistance Programs Hours, Location, and Environment · This is a full time, In-office position in Tacoma, WA · 4-10's working Mon/Tues/Fri/Sat · During the initial first 90 days/training period, a 5-8's schedule may be required depending on experience and proven success working independently · Our workspaces are collaborative and customer-focused, with a commitment to professional growth and team support · Prolonged periods of screen time and extended sitting may be required. Occasional overtime may be necessary to meet peak workload demands Compensation · This position pays $20.22-$28.17 per hour based on expertise, experience, and demonstrated proficiency in the role ( Spanning Levels I & II ) · 4 weeks per year Paid Time Off · Paid Holidays or Equivalent Time Off Lightcurve is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.

The Support Technician is a versatile and customer-focused role responsible for resolving basic to intermediate technical issues and assisting with various IT projects. This position supports users with hardware, software, network, and peripheral technologies, including installation, troubleshooting, upgrades, and routine maintenance. Compensation & Benefits Position Type: Hourly + Bonus Program Pay Scale: - Support Technician I: $20.83hour - Support Technician II: $25.00/hour - Support Technician III: $30.00/hour Bonus Program: Eligible for profit sharing and up to three weeks of additional paid time off, based on performance. Benefits: Includes Medical, Dental, Vision, Life, Disability, and 401(k) plans. Key Responsibilities · Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines. · Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines. · Diagnose and resolve hardware and software issues via in-person, phone, or remote support. · Build, install, and upgrade systems and peripherals; optimize configurations and securely dispose of outdated equipment. · Set up workstations, including cabling, OS installation, and software configuration. · Use documented procedures and tools to analyze and resolve technical problems. · Follow established IT policies and best practices. · Maintain positive relationships with users and team members. · Work independently and collaboratively to address onsite support needs. · Document internal procedures in the knowledge base. Required Qualifications · Experience in IT support roles, including help desk and desk-side support. · Familiarity with IT ticketing systems and infrastructure platforms. · Proficiency in maintaining and supporting hardware/software systems. · Familiarity with running PowerShell scripts. · Ability to manage ticket escalations and warranty service processes. · Administrative knowledge of Active Directory. · Strong interpersonal, communication, and problem-solving skills. · Willingness to travel up to 10%, participate in on-call rotations, and work flexible hours. · Physical ability to lift up to 50 pounds. Preferred Qualifications · Associate's or bachelor's degree in Computer or Information Science. · Technical certifications such as A+, Network+, MCSE, MCP, or CCNA. · Experience with Microsoft Office 365 and/or Azure administration.

Role: SSPA Escalations Specialist Job Type: 6 Months Contract Note: Need candidate who already worked at Design Laboratory Inc (DLI). Required Skills Roles & Responsibilities: • Deliver in accordance with the Supplier Security & Privacy Assurance (SSPA) Program Guide and associated DTPs/SOPs/KAs for all requests/tickets in the queue. • Identify opportunities to schedule calls/meetings with users or suppliers to expedite delivery and reduce lead time. • Conduct quality checks and provide refreshers to the team where appropriate. • Expert-level knowledge in compliance and audit requirements (DPR, INA, SAAS, PCI). • Maintain/exceed SLA and KPI targets consistently. • Support team in creating/updating DTPs/SOPs/KAs and performing UAT for internal/external tools. Qualifications & Experience: • Graduate in any stream with 4+ years of relevant experience in program/project/stakeholder/user management and handling escalations. • Experience in customer support and ticket management preferred. • Certifications (Preferred): CIPP or CISSP. • Strong analytical, logical, and problem-solving skills with customer-facing experience. • Ability to work with international teams and collaborate effectively. Thanks & Regards Alok Ranjan Pathak | Team Lead - US Staffing Email: *********************** | Desk: ************** Ampstek LLC - Global IT Partner | ***************

Hi, Greetings from Teceze! We are currently looking for a highly skilled IT Support Engineer to join our team in support of our esteemed client. The position is based in USA - Multiple Locations, and Requires immediate onboarding. Shortlisted candidates will need to undergo a technical interview, so hands-on experience with the required technologies is essential. Job Title: IT Support Engineer Location: US-WA / East Wenatchee Onsite Work Full Time # START DATE IS DECEMBER 18th Job Responsibilities: IT Support Engineer - (1-3 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support

Job Title: Technical Support Engineer (Tier 3) Duration: Long-term Worksite: Onsite About WCT WCT is a global talent solutions partner committed to delivering high-impact technology and engineering talent to some of the world's most innovative companies. As a WCT employee, you'll be part of a dynamic, growth-oriented culture that values collaboration, continuous learning, and excellence in execution. Job Description: We are seeking an experienced Service Engineer to provide Tier 3 technical support for the Ads platform. This role partners closely with Account Management and internal Ads partner teams to resolve complex escalations quickly and accurately, drive root-cause analysis, and improve platform quality through data-driven insights. Core Responsibilities Provide Tier 3 technical support for the Ads platform via phone, tickets, email, and Teams (excludes public 1:many channels). Work across all ticket types: Delivery, BSC, Editorial, Advertiser API, Analytics, Ads Editor, UET, Campaign Management, Optimization, Syndication/Publisher API, Product Ads/Shopping, Accounts & Billing, UCMT/UCMA, and others as they evolve. Troubleshoot medium-to-high complexity issues with deep technical investigation; deliver high-quality solutions within agreed SLAs. Author and execute T-SQL queries; write custom Cosmos scripts; leverage Databricks to interpret large datasets and debug issues. Review E2FTE parent tickets for accuracy/completeness; improve client communications and case quality. Analyze and visualize large datasets from internal tools/logs using Excel and Power BI. File high-quality ICMs (incidents/bugs) at speed; ensure resolutions are understood and RCA captured. Minimize by-design ICMs via KB updates. Partner with Global Support teams such as NQP and Tech Solutions to remove client blockers. Provide status reporting on tickets worked, cycle time, and quality checks. Create and maintain troubleshooting guides and product documentation in the support knowledge base. Collaborate with peers for knowledge sharing and troubleshooting assistance. Analyze ticketing trends to drive feature improvements and highlight systemic issues to SMEs. Monitor Ads platform availability through regular daily checks. Qualifications & Skills BS in Computer Science, Engineering, or related technical discipline (preferred). 5-7+ years in technical support or software development for high-volume online services; Tier 3 experience preferred. Organic & Paid search experience; practical experience running systems on Azure or similar cloud providers. 2+ years with web API technologies: SOAP, JSON, XML. 2+ years automation experience in C# or Python (preferred). Minimum 3+ years using T-SQL, including complex joins and stored procedures. Advanced problem-solving; strong customer service orientation. Experience with Excel, Outlook, Power BI, and Microsoft 365 tools. Ability to analyze and visualize large datasets. Excellent English communication (verbal and written) across stakeholder levels; familiarity with NA and EU cultures and brands. Collaborates effectively across remote/virtual teams; works independently and within groups; strong documentation skills. Willingness to work night shifts and weekend on-call as required; embraces change and continuous learning. Location & Work Arrangement Global support coverage; shift schedules include North America and EMEA windows. On-call rotation for weekends; flexibility required. Compensation / Salary Range: The typical pay range for this role is: USD $70,000/Yearly - $85,000/Yearly. Factors that may affect pay within or outside of this range may include but not limited to geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits: Medical, dental, Vision, Life, PTO, Holidays, 401(k) benefits and ancillaries may be available for eligible WCT employees and may vary depending on the nature of your employment. WCT will accept applications and processes offers for these roles until the role is filled. Equal Employment Opportunity Declaration: WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone. Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant. This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait. What You Will Be Doing: As an IT Support Specialist, you will provide frontline technical support, helping employees resolve hardware, software, and network issues quickly and efficiently. This role serves as the first point of contact for IT-related problems, ensuring smooth day-to-day operations. You will report to the IS&T Operations Manager, and this is an onsite role located at our Everett office. Respond to IT service requests via phone, email, or ticketing systems Diagnose and resolve issues with desktops, laptops, mobile devices, printers, and peripherals Install, configure, and support operating systems (Windows, mac OS, Linux) and applications (Microsoft Office, email clients, collaboration tools) Assist with password resets, user account provisioning, and access permissions Record issues, resolutions, and escalate complex problems to higher-level support teams Provide clear communication and maintain a professional, helpful attitude with end users Perform routine updates, patches, and preventive maintenance tasks Required Skills: 5+ years of IT support experience Technical knowledge: Familiarity with operating systems, networking basics (TCP/IP, DNS, DHCP), and common enterprise applications Problem-solving skills: Ability to quickly identify issues and apply logical troubleshooting steps Communication skills: Strong verbal and written communication to explain solutions clearly to non-technical users Customer service orientation: Patience and empathy when assisting users Certifications (preferred): CompTIA A+, ITIL Foundation, or Microsoft Certified Desktop Support Technician #LI-Onsite Total Compensation and Benefits Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation. This is a non-exempt hourly role. Hourly Pay Rate $30 - $40 USD Benefits Our total compensation package includes benefits, including but not limited to: • Medical, Dental, and Vision plans for employees and their families • 31 Days of PTO (21 vacation days and 10 sick days) • 10 Paid holidays, plus company-wide winter break • Up to 5% employer 401(k) match • Short term disability, long term disability, and life insurance • Paid parental leave and support (up to 16 weeks) • Annual wellness stipend Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.

You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us - it's about you! We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve. SUMMARY Provides computer support to employees in all departments and branches. The pay range this position is between $21.00 and $30.00 an hour. The specific rate offered will depend on several factors including but not limited to applicant's skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Assists users to resolve computer related problems such as inoperative hardware or software. Assist users with logon issues. Computer hardware and software maintenance and installation. Writes project reports and documentation for new or modified software and hardware. Diagnose PC, LAN, WAN and data communication problems. Performance monitoring, security, file maintenance and backup/recovery as it relates to microcomputers. Assists department staff with application customization. Assists with work projects such as converting to new hardware or software. Makes recommendations for improvements in computer system. Evaluates and tests vendor supplied software packages for compatibility with existing system, ease of use, and whether software meets user needs. Participates in and completes training objectives with passing scores. Follow all Riverview policies and procedures. RELATIONSHIPS Daily contact with Supervisor to receive direction and discuss department issues. Daily contact with IT department staff. Frequent contact with other departments/branches to provide assistance and support. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associate's degree (A. A.) or equivalent from two-year college or technical school; and one to two years related experience and/or training; or equivalent combination of education and experience. SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in a timely manner. OTHER Accurate data input; at least 30 wpm. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions . Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings. Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.

Attain Talent, the staffing division of Attain Partners, connects top-tier talent with impactful roles across government and commercial sectors. We are currently leading the search for an Application Support Specialist (O&M) to support one of our government clients in a high-visibility, mission-driven program. Work Location: Washington, DC Employment: Full Time Clearance: Public Trust eligibility (USC or GC work authorization required) We're looking for an Application Support Specialist with strong application and system administration skills to enhance existing web applications and systems, address cybersecurity requirements, and ensure ongoing performance and compliance. The ideal candidate will be hands on across the .NET stack, skilled with Microsoft 365 tools, and have working knowledge of AWS containerized environments and CI/CD pipelines. Key responsibilities include supporting baseline current systems and assisting with COTS Access Management systems. This is a high-ownership role that requires strong communication skills and a proactive, client-focused mindset, with the ability to work independently while supporting non-technical users with professionalism and clarity. Key Responsibilities: Serve as the primary on-site technical liaison for client stakeholders, providing independent, proactive support without daily oversight. Support client stakeholders by addressing both formal task requests and impromptu technical assistance in real time. Assist and manage COTS Access Management systems. Provide configuration and technical oversight for Microsoft 365 tools (e.g., SharePoint, Power Apps, Access-based systems). Manage version control, configuration changes, and technical documentation. Maintain, troubleshoot, and enhance existing C#/.NET web applications. Support full stack application functionality including front-end (React.js, HTML/CSS/JavaScript), APIs, and back-end services, including new feature development across the stack when required. Perform application security scanning and remediation in compliance with cybersecurity requirements. Support deployment in a containerized cloud environment using IaC and CI/CD processes. Participate in Agile team ceremonies, code reviews, and requirements discussions. Identify risks, gaps, or inefficiencies and escalate appropriately. Required Qualifications: Engineering, math, or science related degree. Proven ability to work independently while effectively guiding and supporting non-technical stakeholders with professionalism. Strong interpersonal and communication skills, with experience in customer service roles. 6+ years of experience in full stack development with a focus on C#, .NET, React.js, JavaScript, HTML and CSS, and customer support. Understanding of containerization concepts and basic DevSecOps practices (CI/CD, Git, Kubernetes/AWS). Familiarity with Microsoft 365 applications (Access, Excel, SharePoint, Power Platform). Experience working with relational databases (PostgreSQL, Oracle, or SQL Server). Experience with writing and executing POA&Ms desirable. Experienced with Jira and ServiceNow ticketing systems. Attain Partners is committed to fair and equitable compensation practices. Individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills, ranging from $80,000- $110,000. In addition to base salary, this role is eligible for an annual discretionary bonus. Interested in this position but the compensation isn't quite right? Let us know your expectations, and we'll see if we can make it happen based on your qualifications. Attain Talent is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA). If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

What this Job Entails: The Executive Support Technician provides high-touch, end-to-end technology support to the Executive Leadership Team (ELT) and their staff. This role combines deep technical expertise with exceptional customer service and communication skills to deliver a seamless and reliable technology experience for executive users. The ideal candidate is proactive, personable, and thrives in fast-paced environments where professionalism, discretion, and attention to detail are paramount. You'll collaborate closely with executives, executive assistants, IT infrastructure, and other technology teams to anticipate needs, resolve issues, and maintain high satisfaction and trust. Scope: Resolves a wide range of issues in creative ways Seasoned, experienced professional with a full understanding of their speciality Works on problems of a diverse scope Receives little instruction on day to day work, general instruction on new assignments Your Roles and Responsibilities: Deliver outstanding customer service and personalized support for all aspects of executive technology. Provide responsive, professional technical assistance to executives and their teams across hardware, software, networking, printing, mobile devices, and collaboration tools. Proactively monitor, maintain, and troubleshoot desktop systems, mobile devices, and network connectivity in a diverse environment to prevent disruptions. Offer onsite and remote support for executive-level clients and their assistants, ensuring clear, confident, and courteous communication at all times. May require occasional off hours support and on-call availability is required. Translate complex technical issues into simple, actionable explanations for both technical and non-technical audiences. Recommend and implement tailored technology solutions that align with executive needs and preferences. Build and maintain trusted relationships with executives, exercising discretion and professionalism with all sensitive information. Partner with global and regional teams to support executives during travel and off-site events. Provide on-site event support to ensure seamless technology integration during meetings, presentations, and special engagements. Manage incidents and requests in an ITSM platform (e.g., Zendesk, ServiceNow), demonstrating accountability, follow-through, and proactive communication. Required Qualifications/Skills: 5+ years of experience in service desk or desktop support, preferably in a fast-paced enterprise or executive environment. Advanced proficiency in Windows 11, mac OS, Microsoft Suite, Microsoft Exchange, Active Directory, wireless and printing technologies, and mobile device management. Strong commitment to exceptional customer service and service delivery excellence. Demonstrated ability to communicate effectively, both verbally and in writing, with diverse audiences. Professional presence and demeanor, with the ability to remain calm and composed under pressure. Meticulous attention to detail, strong follow-through, and the ability to prioritize effectively. Proven problem-solving and decision-making skills. Industry certification (CompTIA+ or equivalent experience) preferred. Preferred Qualifications: Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $62,640.00 - $104,400.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Type of Requisition: Regular Clearance Level Must Currently Possess: Other Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Technical Support Services Job Qualifications: Skills: Desktop Computers, Laptops, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 8 + years of related experience US Citizenship Required: Yes Job Description: HELP DESK TECHNICIAN V Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician V and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. MEANINGFUL WORK AND PERSONAL IMPACT As a Help Desk Technician V, you will provide mission-critical support to the GDIT"s Government Client, leading and managing a team that supports the department's Senior Executives. In this role, you will ensure high-quality technical support, foster collaboration, and drive innovation across the environment. In this role, you will: Lead, manage, and mentor a 4-6-person Executive Support Team Provide white-glove technical support to senior executives and VIP stakeholders Collaborate closely with GDIT's client/partners, GDIT's team members, and federal staff Identify opportunities to improve support workflows, implement efficiencies, and resolve complex technical challenges Ensure adherence to ITSM best practices and organizational standards. US Citizenship Required On Site WHAT YOU'LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT. The Help Desk Technician V role requires: Education Associate of Arts (AA) or Associate of Science (AS) degree Experience 8+ years of related IT support experience (Service Desk, Deskside Support, VIP/Executive Support, or similar) Technical Skills Expertise in Windows 10/11, MS Office 365, Teams, and Outlook Strong understanding of Active Directory, group policies, and user account management Experience with mobile device management (iOS/Android), VPN, and remote access technologies Knowledge of ITSM platforms such as ServiceNow Ability to troubleshoot hardware/software, network connectivity, and peripheral issues Collaboration & Communication Tools Administration and troubleshooting of Microsoft Teams, Zoom, Webex, and VTC systems Knowledge of Teams Rooms and conference room A/V hardware setup, configuration, and optimization Experience with VoIP systems (Microsoft Teams Phone) Systems & Infrastructure Strong understanding of Active Directory (user provisioning, permissions, group policy) Familiarity with Azure AD and hybrid identity environments Experience with VPN, remote access technologies, and multifactor authentication solutions Basic networking troubleshooting (DNS, DHCP, routing, wireless) ITSM & Enterprise Management Tools Proficiency in ServiceNow, Remedy, or similar ITSM platforms Experience with ITIL practices (Incident, Problem, Change) Ability to generate reports, analyze ticket trends, and recommend improvements Familiarity with enterprise monitoring tools (e.g., SCCM/MECM, JAMF, Splunk) Security & Compliance Understanding of federal cybersecurity requirements, data protection, and access control Knowledge of endpoint security tools (CrowdStrike, Defender ATP, Tanium, etc.) Leadership & Operational Technical Skills Ability to lead a 4-6-person technical support team, prioritizing and coordinating workloads Experience developing and enforcing standard operating procedures (SOPs) for executive support Skill in performing root cause analysis and implementing long-term solutions Ability to communicate complex technical information in clear, executive-friendly language Familiarity with project management tools and techniques (Agile, Scrum, or Kanban principles) Security Clearance Public Trust or the ability to obtain one Role Requirements: Must be a U.S. citizen Ability to work onsite in a federal environment Strong communication, leadership, and customer service skills GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tools identifying learning and advancement paths Support: Dedicated internal mobility team to help you achieve your goals Rewards: Comprehensive benefits, wellness programs, 401(k) with company match, competitive pay, and paid time off Community: Award-winning, innovative culture and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and find endless opportunities to grow alongside colleagues who share your drive to move operations forward. The likely hourly rate for this position is between $33.97 - $44.28. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA DC Washington Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions. LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations. The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects. Travel Requirements: The position is based in the Bothell, WA area region. No travel is required. Job Description As LIMS Application and Instrument Support Specialist, you will provide on-site support for a STARLIMS implementation at the Food and Drug Administration (FDA) Office of Regulatory Affairs (ORA). This role will perform operational support for StarLIMS and instruments/applications and scientific workstations. Responsibilities involve the daily management and operational maintenance and support, development support, and proactive/preventative analysis of systems. This person will demonstrate knowledge of key laboratory processes, products and services. Duties include the following: •Work with more senior level project resources to integrate and maintain laboratory instrumentation and applications. •Assist with site configuration and implementation of STARLIMS. •Work with end users and management to analyze and document user needs •Participate in and facilitate meetings, •System configuration and administration •Provide operational support for STARLIMS •Provide coordination with equipment manufacturers to install, maintain and trouble-shoot instruments and instrument controllers •Provide support for laboratory computers •Work with more senior level project resources to integrate and maintain laboratory instrumentation and applications. •Assist with site configuration and implementation of STARLIMS. •Provide coordination with equipment manufacturers to install, maintain and trouble-shoot instruments and instrument controllers •Contribute to the planning and implementation of application releases, data changes, and configuration changes. Qualifications Minimum Qualifications: •Application Support Experience •LIMS and/or ELN Experience (Preferably STARLIMS) •Lab Instrument Experience (Preferably Support Experience) •Bachelor's Degree (Preferably in Microbiology, Chemistry, etc.) •Great Oral and Written Communication Skills •Computer support •Excellent written and verbal communications skills •Excellent organizational skills FDA Program Information: LabAnswer is pursuing a contract with the Food and Drug Administration (FDA) Office of Regulatory Affairs (ORA) for the continued implementation, deployment, integration, training, testing and support of FDA's Laboratory Information Managements System (LIMS). We are currently working on the project as a subcontractor. The new contract is anticipated to be awarded in late July, 2016 for a period of 7 years. There are approximately 14 on-site support positions at the following locations, as well as a number of other positions in the areas mentioned above that are performed remotely, in Orlando, FL or in the Washington, DC area. Travel Requirements : The position is based in the Bothell, WA area region. No travel is required. Additional Information We offer comprehensive benefits to regular full-time employees including but not limited to: •Unlimited ceiling for professional growth opportunities within LabAnswer •You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources •Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.) •Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals) •Comprehensive health and welfare programs to fit your individual or family's needs: •Health Insurance •Dental Insurance •Vision Insurance, •401(k) Retirement Saving that includes a generous employer match •Paid Time Off (vacation, sick, holiday) •Company Paid Life Insurance •Company Paid Short and Long Term Disability Insurance •Wellness Plans and Rewards •Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition •Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location: BOTHELL,WA Duration: : 1 year (with possible extension) · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. · The support platform is Microsoft OS including Win7 and some Win10 (piloting). · OS troubleshooting, imaging, and builds. · Need a valid driving license this job may require some travel but you will be payed for mileage charges · Outlook PST files. Additional Information For more information, Please contact Shubham ************

Benefits U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients for their project needs. Essential Functions: * Deployments of new computer hardware or moves, and existing computer operating system upgrades * Physical installs/placement of equipment, cabling, data backup, and transfer, imaging, basic configurations, standard application installs/setups, profile transfer, and preparation of old devices for disposal or re-deployment * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * Remote and basic desk-side technical support including remote control of end-users' devices * Troubleshooting and repairing desktop computers to ensure they interconnect seamlessly with multiple systems such as network drives, and all business productivity applications * Working independently to troubleshoot all support requests and follow escalation policies * Participating in testing, documentation, and implementation of assigned projects * Short term projects may include: computer and/or server moves and deployments, computer arm installs, and other hardware deployments * Some projects may involve travel to sites throughout the state, and/or nationwide Competencies: * Ensures Accountability * Tech Savvy * Communicates Effectively * Values Differences * Customer Focus * Resourcefulness * Drives Results * Plans and Prioritizes * Decision Quality * Self-Development Work Environment: This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools. Must be comfortable working in various working conditions including hospital, office, warehouse, and data center environments. Physical/Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 50 pounds within the building and to other offsite locations as needed for project support Required Education and Experience: * High School Diploma * 1 - 3 Years of Experience Qualifications: * Prefer 1-3 years of Windows Desktop/Laptop support in a professional enterprise environment. Including: * MS Office, and other software application setups, upgrades, and troubleshooting * Install, upgrade and/or configure desktop computers primarily in a Windows operating system environment * Experience with server moves/deployments, computer arms, computers on carts, and/or large computer moves is a plus * Superior customer service skills. Excellent verbal, written, and interpersonal skills * Experience working in a hospital environment is desired * AA degree in an IT-related field is strongly preferred. High school diploma is strongly preferred * Ability/flexibility to commute/travel to various work locations throughout Seattle and the greater Puget Sound. Ability to travel nationwide is a plus * An A+, MCP, and/or MCDST Certification desired (but not required) * WORK SHIFTS: Work shifts will vary based on project needs. Typical projects are during daytime business hours, but at times depending on project needs work may be required outside of typical business hours (before or after typical business hours, on weekend, or during other times as needed) * This position will require a detailed background check. We also require drug screenings, 2 step TB screening, and completion/adherence to vaccinations policies as required to work in hospital environments AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We are currently seeking to fill the position of IT Field Technician located at the SeaTac International Airport, WA. The ideal candidate will have great customer service skills, the ability to communicate effectively, have good attention to detail, be enthusiastic about technology, and have strong documentation skills. This position requires 1+ year(s) of previous IT experience. Note:This is a floater role with no set schedule.Must be available for nights and weekends. Duties include: Provide Exceptional Customer Service Proactively pursue break/fix tickets Working IT services tickets as needed Break/Fix for Desktops & Laptops Assist with Mobile Devices Break/Fix Ticket, Baggage Printers Installing new computers, displays, and IT equipment as needed Minimum Qualifications (Knowledge, Skills, and Abilities): Knowledge of how to build and troubleshoot desktop and laptop hardware Knowledge of installing Windows and software. Knowledge of troubleshooting printers and other peripherals. Excellent communication skills and customer service orientation. Strong work ethic. Ability to handle multitasking. Ability to communicate and interact with all staff and customers. Ability to speak and write English fluently. QUALIFICATIONS, EDUCATION, AND EXPERIENCE: 2-year previous experience preferred Any Microsoft MCP or higher, CompTia A+, CompTia Net+ General Expectations: Maintain established dress code Maintain a professional attitude at all times Follow all company policies and procedures Maintain and submit accurate time cards and work sheets Help maintain a clean and safe work area Accurately complete necessary paperwork Communicate with customers courteously and helpfully Work with all staff as required Self-starter Benefits include: Dental insurance Health insurance Vision insurance Paid Time Off 401(k) Cell phone stipend please do not call the Company as we will reach out to you for inquiries Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Poppy is the world's first commercially available pathogen sensing and detection network that helps protect the places where we work, live, and visit by monitoring both air and surfaces for the COVID-19 virus and thousands of other known pathogens. Poppy was founded in 2019 with a simple mission: to empower the world to stay healthy together by revealing the pathogens in our spaces, so we all can live safer lives. Privately held, with offices in San Francisco and Toronto, Poppy's team comprises award-winning serial entrepreneurs and an advisory board representing some of the best scientific and technical minds. We're hiring part-time Field Scientists located in Washington, D.C., New York, Las Vegas, Dallas, and San Jose who are able to travel for work and support our growing customer base across the nation. Poppy is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees and contractors. We're on a quest to help people feel safe when working together. We provide full PPE and training and expect this role to be able to explain the basics of COVID and infectious disease transmissions. About the Role We are looking for motivated medically or pharmacologically trained people, or those with MSc, PhD or PostDoc microbiology backgrounds (students welcome) located in Washington, D.C., New York, Las Vegas, Dallas, or San Jose with a desire to get deeply involved with working hard to help with managing COVID-19 across the United States About You You are an excellent communicator with experience in customer service and a knack for paying attention to detail, who's looking for hands-on experience at the earliest stage of a tech/biotech startup. You are ready to try your hand at a variety of tasks and projects in support of the founding team. You deliver high-quality work when you say you will, and are eager to learn what it takes to get a new product & company off the ground. You are located in one of the following U.S. cities and are both willing and able to travel periodically to other locations in the United States: Washington, D.C. New York, New York Las Vegas, Nevada Dallas, Texas San Jose, California What You'll Do Travel to customer sites across the United States to conduct bioaerosol assessment projects Connect with customers to help design and execute air assessment projects Visit customer sites regularly to collect samples and data Follow protocols closely to ensure high-quality collections Interact with customers and act as a liaison to the rest of the team Collaborate in a team environment to provide the best Poppy experience Meet regularly with the team to discuss operational tasks What You Need Ability to travel within the United States Excellent time management skills Exceptional verbal communication skills and attention to detail Know the importance of following protocols and making logical scientific judgments Experience in connecting with customers Willingness to adapt and improvise if necessary Not afraid to share novel ideas and insights Valid drivers license & car (not required if Uber/Lyft is available in your area) Bonus Points For Background in pharmacology, microbiology, immunology, or life sciences Laboratory experience and in-depth knowledge in biosafety Previous experience in customer service Job type: Part-time, Contract Contract length: 12 months Part-time hours: 10-20 hours per week Salary: $20.00 - $27.00 USD per hour Schedule: Monday to Friday Weekend availability

About Us When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you! Job Overview In this position you will utilize the same technical skill sets you've developed in your career behind a desk and apply them aboard the US Coast Guard's largest Ice Breaker in some of the most remote and amazing environments on earth. The Healy is the US Coast Guard's largest ship in its fleet, and the largest Ice Breaker dedicated to Science and Science Research. We provide complete IT infrastructure aboard the Healy for all Science parties from the US and around the world utilizing the Healy for their research. Chugach is looking for a systems administrator with cross-functional knowledge and experience to ensure the availability, reliability, and optimization of server compute, virtualization, storage. Position provides all aspects of IT support for Scientific Research Vessel USCGC Healy, working both underway and on shore, supporting research scientists, technicians, outreach personnel, and military personnel. If you are looking for the chance to break out of your cubicle but continue utilizing your technical skills, this is your chance. Salary Range: $33.65 - $34.85 per hour This position offers the following salary and benefits package. * This position is classified as exempt. * Employees are eligible to enroll in medical, dental, vision, and, in addition, have company-paid life/accidental death and disability, short-term and long-term disability. * Retirement Plan: Enrollment in our 401K plan begins immediately upon hire, and after one year of work, the employee will be eligible for our matching program. * PTO: New hires accrue an annual rate of 20 days. * Holidays: 11 paid holidays Work Model: Onsite Responsibilities Essential Duties & Job Functions: * Provide local site administration of IT infrastructure: Server, security, networking, storage systems, client systems. * User administration in Active Directory, Office 365, and other systems. * Provides proactive maintenance of virtualization server hardware and hypervisor, including security patching and driver/firmware updates to optimize performance and availability of applications. * Troubleshoots and resolves incidents related to virtual server infrastructure, compute, storage, and data protection environments. * Follows security management practices, auditing of server logs, and other security management processes. * Troubleshooting of Laptops/desktops. * Performs shell and kernel-level programming and system-specific requirements. * Ensures availability, reliability, and scalability of servers to meet business demands. * Implements policies, procedures, and technologies to ensure server security. * Manage and tune data center monitoring tools to ensure availability of critical hosts and services. * Available to provide occasional on-call support as required. * May perform other duties as required. Accountable for: * Solid background in Windows Server 2016 and later. * Microsoft Active Directory, including user accounts and Group Policies. * Knowledge in server technologies, including server hardware, storage, backup solutions, data, and security. * Experience with hardware and software troubleshooting. * Strong technical documentation and writing skills. * Responsible, self-motivated, and able to work with limited supervision. Job Requirements Mandatory: * Windows Server 2016 and later experience. * Microsoft Active Directory experience in Group Policies and Users Accounts. * Valid state driver's license with acceptable driving record pertinent to position. * Ability to successfully pass any background checks and/or drug testing required on the contract. * Ability to obtain and maintain Secret security clearance. * U.S. Citizenship. * Must be able to successfully pass a pre-employment background check and pre-hire drug test. Preferred: * 2+ years of relevant IT experience in a similar role. * 1+ years of background in enterprise server hardware administration. * 1+ years of experience with network stack and fundamentals. * Following certifications: CCNA, CompTIA Security+, Microsoft Certified Systems Administrator (MCSA). Working Conditions: * The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is moderate. Work may require occasional weekend and/or evening work. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Must be able lift and carry 25 lbs. * Must be able to climb on a ladder to ten feet. * Must be able to work underway on the ship for up to 30 days or more at a time. Reasonable Accommodation: CGS will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any of its subsidiaries, please email ******************. Equal Employment Opportunity: Chugach is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.

**Field Specialist** **Salem, OR & Chehalis, WA, US** "Essex Laboratories, _a Company of the dsm-firmenich group"_ Join Essex Labs as a Field Specialist and play a pivotal role in managing and optimizing the production of proprietary and conventional mint varieties. You'll build strong grower relationships, drive innovation in field management, and help shape the future of our breeding program. Be part of a team dedicated to growth, opportunity, and agricultural excellence. **Your key responsibilities** + Oversee field production operations with contracted growers, from planting to harvest and distillation. + Develop and maintain strong relationships with growers, field agents, and suppliers. + Manage root-expansion processes and relationships with root producers. + Support procurement and advise on contracting strategies and yield targets. + Set up and manage field data systems, ensuring accurate recordkeeping and yield projections. + Lead field research, technology adoption, and IP protection initiatives. + This role will require 50% of your time in the field. **We offer** + A culture that prioritizes safety and well-being, both physically and mentally; + The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose; + Barrier-free communities within our organization where every employee is equally valued and respected - regardless of their background, beliefs, or identity; + A firm belief that working together with our customers is the key to achieving great things; + An eagerness to be one team and learn from each other to bring progress to life and create a better future. + We offer competitive pay, career growth opportunities, and outstanding benefit programs. **You bring** + Experience in agricultural field management, ideally with mint or specialty crops. + Strong data management and recordkeeping skills. + Excellent communication and relationship-building abilities. + Knowledge of regional agricultural practices and competitive crop landscapes. + Ability to travel regionally and work independently. + Commitment to innovation, quality, and IP protection. The salary or hourly wage scale provided reflects the pay range Essex Laboratroies expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant's job-related skills, experience, relevant education, or training, and primary work location. Salary $62,000-$70,000. In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements. **About Essex Laboratories, LLC** "Essex" is an acronym derived from Essential Oils and Extracts, which describes the focus of Essex Laboratories, LLC., as a peppermint and spearmint essential oil and flavor house. Founded in 1992, we continue to broaden our horizons through innovation and healthy relationships. As a supplier of strategic peppermint-based ingredients, we are sensitive to the importance of our customers' standards and market reliance. Known for our dedication to sustainability and our holistic approach to mint supply, Essex is the preferred source for mint for some of the world's leading fragrance, food, and packaged goods marketers. Our multidisciplinary team includes chemists, biologists, geneticists, agronomists, logistics, and production specialists. We believe that diversity is our greatest strength and welcome the opportunity to bring in new talent to contribute to our continued growth and success. Additionally, we have a JV association with Firmenich, the world's largest privately held Fragrance and Flavor company, (which has now merged with DSM and doing business as dsm-firmenich). **DEI and equal opportunity statement** We believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve. We welcome candidates from all backgrounds - no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we're here to help- just let us know what you need, and we'll do everything we can to make it work. **Agency statement Of** We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.