Remote support specialist jobs in West Allis, WI

Title: Desktop Support IV 40% Remote from within Wisconsin. 60% onsite (starts 100% onsite, and then a hybrid structure) Required Skills: (Need Majority; 5+ Years) End-user Technical support of Windows environments - 5+ years Technical support of Windows 10 and Windows 11 - 5+ years Installation and support of Microsoft Office Suite - 5+ years Extensive knowledge with desktop technology - 5+ years Deployment and technical support of x86/x64 computers - 5 years Desktop software installation, support, and troubleshooting - 5 years Use of remote desktop/remote control tools - 2 years Use of Microsoft Remote Server Admin Tools - 2 years Use of Microsoft MECM/SCCM (software deployment, remote control, Windows updates) - 1 year Support of iOS or Android mobile devices with enterprise MDM - 1 year Support of Omnissa Horizon, VMware Workstation, Microsoft Hyper-V (or similar) - 1 year Technical writing and documentation - 1 year Description of role: This Desktop Support position provides expert-level technical assistance in preparation and support of end-user hardware and applications. The role requires extensive knowledge and experience with desktop technology including, but not limited to: Windows desktop operating systems (10 and 11) Desktop applications and Microsoft Office Suite Multi-function devices (print/fax/copier/scanner) Mobile devices (Android phones, iPhones, iPads) The selected candidate will: Independently perform a variety of desktop-related tasks Serve as a desktop support expert resolving end user issues Receive escalated issues from the internal Service Desk Apply broad knowledge of concepts, practices, and procedures in desktop support Exercise strong judgment, problem solving, and self-direction

Standex International is a global industrial growth company operating through our market-leading brands in electronics, cutting-edge forming technologies, engraving, and scientific refrigeration. We work with our customers to advance progress through innovation. From inventing and producing parts for next-generation space vehicles to evolving vaccine refrigeration, designing functional textures for everyday products, improving renewable energy technology, and much more, we are focused on making what's next possible. Who We Are For over 100 years, Spincraft has been utilizing metal spinning and forming to solve its customers' greatest manufacturing challenges. Leading in metal forming solutions partnered for Aerospace, Defense, Energy, and more, Spincraft's mission has formed a division, Engineering Technologies Group (ETG), a part of the global Standex International team, with four locations worldwide. What You'll Do Reporting to the IT Manager, the IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, software, and network issues. This role involves responding to user queries, diagnosing problems, and guiding users through step-by-step solutions. As a part of the divisional IT Team, this position will support multiple business units and be onsite at the New Berlin, WI location. Provide technical support for end-users across the business units, including shop employees and administrative teams Utilize the IT Support ticketing system to monitor, escalate, update, and close requests Troubleshoot and resolve issues related to desktops, laptops, printers, and other plant-floor technology Support manufacturing systems such as ERP terminals Maintain and support wired and wireless network connectivity across the facility, including production areas Assist with the setup and maintenance of IT infrastructure for new production lines or equipment Coordinate with vendors and internal teams for hardware repairs and software updates Ensure compliance with IT security policies and procedures, especially in relation to OT (Operational Technology) systems Diagnose and resolve technical hardware and software issues Install, configure, and maintain computer systems and applications Support the deployment of new hardware and software Maintain inventory of all equipment, software, and software licenses Document internal procedures and update knowledge base articles Escalate unresolved issues to the appropriate internal teams or vendors Assist with onboarding and offboarding of employees (e.g., account setup, equipment provisioning) Ensure security and privacy of networks and computer systems Participate in after-hours support rotation as needed for critical systems Attend meetings and trainings as assigned Complete projects as assigned What You'll Bring Bachelor's degree in information technology, computer science, or related field required Proven experience as a help desk technician or other customer support role Good understanding of computer systems, mobile devices, and other tech products Familiarity with remote desktop applications and help desk software (e.g., Zendesk, ServiceNow). Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus Knowledge of Active Directory, Office 365, and basic networking Proficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint) and willingness to learn other software Reliable transportation Strong interpersonal and problem-solving skills Demonstrates high level of Emotional Intelligence when dealing with all levels of the company, clients, and vendors Exceptional written and verbal communication skills Ability to build and maintain strong working relationships Ability to effectively manage time, multi-task, and pay close attention to details Self-motivated professional with the ability to work independently and as part of a team Regularly required to move, sit, and bend for various hours throughout the day 10-20% travel expected to divisional business units What We Value Experience with cybersecurity frameworks, such as: CMMC (Cybersecurity Maturity Model Certification), NIST SP 800-171 Equal Opportunity Employer. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

Redbird Security Menomonee Falls, WI (On-site with some hybrid flexibility) About Redbird Security Redbird Security is a security-first Managed Services Provider (MSP) supporting clients across the United States. With over 20 years of experience, we have built a strong family within our team, with our clients, and throughout our community. We deliver best-in-class IT support, automation, and cybersecurity services that help our clients work securely and efficiently. Our success is driven by innovation, reliability, and a shared passion for protecting what matters most. About the Role We are looking for a proactive, detail-oriented Level One Help Desk Technician to be the first line of support for our clients. This role is ideal for someone who enjoys solving problems, learning new technologies, and providing exceptional customer experience. You will work alongside a team of seasoned professionals who take pride in delivering secure, reliable, and responsive IT services. What You Will Do Respond promptly and professionally to client requests via phone, email, or ticketing system Diagnose and resolve hardware, software, network, and peripheral issues remotely or in person Escalate unresolved or complex issues to senior technicians while maintaining ownership of client communication Document all work performed, resolutions, and troubleshooting steps in the ticketing system Follow established standard operating procedures (SOPs) to ensure consistent, high-quality service delivery Contribute to the team knowledge base by documenting new fixes or process improvements What You Bring High school diploma or equivalent (associate degree or higher preferred) Excellent verbal and written communication skills with a strong customer-first mindset Strong organizational skills and ability to prioritize in a fast-paced environment Reliable transportation and ability to travel to client sites when needed Eagerness to learn and grow in a collaborative environment Bonus Points CompTIA A+, Network+, or equivalent certifications Experience supporting Windows 10/11, Microsoft 365, and Active Directory Basic understanding of TCP/IP networking, VPNs, and remote access troubleshooting Prior experience in an MSP or IT support environment What We Offer Competitive pay based on experience and certifications Comprehensive health, dental, and vision insurance Retirement plan with company match Ongoing training, certification reimbursement, and professional development Supportive, team-oriented culture with clear paths for advancement How to Apply If you are passionate about technology, eager to learn, and want to be part of a team that values integrity and innovation, we would love to meet you. Please send your resume and cover letter, including salary expectations, to ************************ with the subject line: Help Desk Technician - [Your Name]

This is a leadership position responsible for ensuring the health, reliability, and performance of OwnersEdge's internal systems, infrastructure, and IT support functions. While the role does not currently have direct reports, it is structured with the expectation of growing into a team leadership position as the IT function expands. The person in this role is accountable for the full operation of internal technology systems. This includes managing core infrastructure, supporting cloud and on-premise services, serving as a technical escalation point, and coordinating with our managed service provider (MSP). The role is expected to maintain stable and secure systems, lead troubleshooting and maintenance, and contribute to improving the overall reliability and responsiveness of IT services. Specific Duties and Responsibilities · Take full ownership of internal systems and infrastructure, including Azure, Microsoft 365, Windows servers, endpoints, backups, and device management · Monitor system performance and health using infrastructure tools; proactively address issues to avoid downtime or service interruptions · Serve as the lead escalation point for support tickets beyond Tier 1; troubleshoot and resolve more advanced or systemic technical issues · Perform patching, software updates, hardware refreshes, and other maintenance tasks across the technology environment · Maintain backup systems and recovery procedures, including testing of Veeam or similar tools to ensure readiness and restore capabilities · Manage Microsoft Intune, Active Directory, Group Policy, and endpoint settings for configuration, compliance, and user support · Ensure systems are documented clearly, including network diagrams, recovery processes, standard operating procedures, and configuration records · Coordinate with our MSP to ensure shared support responsibilities are being fulfilled and that performance meets expectations · Contribute to IT infrastructure projects, including planning and implementing system upgrades, migrations, and new service deployments · Work alongside the IT Operations & Project Manager to support change control, onboarding, ticket triage, and resolution processes · Collaborate with cybersecurity roles to apply secure configurations and respond to vulnerabilities or threats · Support new hire onboarding by preparing equipment, accounts, and initial configuration; ensure smooth handoffs and readiness · Provide internal guidance and set a high standard for support quality, documentation, and operational follow-through · Look for opportunities to improve systems, tools, and processes; recommend changes based on observed patterns or recurring issues · Administer and support networked printers and multifunction devices, including installation, configuration, print server settings, user access, and regular maintenance · Provide Tier 2 support for key third-party software platforms in use across the company (e.g., ERP systems, CRM tools, business applications), including account issues, performance troubleshooting, vendor coordination, and routine updates Work Location Waukesha, WI, with occasional travel to Wisconsin and Midwest offices as needed On-Call Requirements While not part of a regular on-call rotation, this role may require occasional after-hours availability for emergency support or scheduled maintenance work Minimum Qualification (Education and Experience) · Bachelor or associate degree in computer science, Information Systems, or a related field, or equivalent professional experience · Five or more years of hands-on experience supporting infrastructure environments, including cloud and on-premise systems · Proficiency with Microsoft 365 administration (Exchange, Teams, SharePoint), Azure AD, Windows Server, and endpoint management · Experience managing backups and disaster recovery with Veeam or a similar platform · Ability to troubleshoot and resolve issues involving user devices, servers, printers, permissions, and system availability · Familiarity with patching tools, endpoint deployment tools, scripting (such as PowerShell), and routine maintenance operations · Experience working with or alongside an MSP or third-party support provider · Strong organizational and communication skills; able to manage time and priorities with minimal supervision Preferred Qualifications · Microsoft Azure Administrator Associate certification or equivalent credentials · Familiarity with virtualization platforms such as VMware or Hyper-V · Experience leading small projects or contributing to larger IT initiatives · Working knowledge of basic networking, such as DNS, DHCP, VPNs, and firewall access · ITIL Foundation certification or exposure to formal service management processes Knowledge, Skills, and Abilities · Ability to own and follow through on technical responsibilities without daily oversight · Practical understanding of systems and infrastructure across a mid-sized environment · Solid problem-solving and diagnostic skills, with attention to detail · Strong customer service orientation, with patience and professionalism in supporting end users · Comfortable writing documentation and keeping records of system setups, maintenance steps, and configuration changes · Able to manage several ongoing responsibilities and shift between support, maintenance, and project work · Willingness to adapt to change, learn new systems, and help implement improvements across the IT environment Essential Job Functions ·30% - Monitor, maintain, and troubleshoot internal systems and services ·25% - Perform patching, backups, and other infrastructure maintenance ·15% - Document systems, coordinate with vendors, and improve processes ·15% - Support project implementation and infrastructure changes ·10% - Handle escalated support and communicate with end users ·5% - Identify areas for improvement and stay current with evolving tools

WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT Milwaukee, Wisconsin, US. Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You'll Do: Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users. Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting. Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding. Requirements What You Need: Minumum 2 years IT support experience with Windows 10, mac OS, Microsoft Office, and Windows OS deployment; strong networking basics. Experience supporting printers, AV systems, executive users, asset management, and reporting tools. Excellent customer service, communication, organization, multitasking, and documentation skills. Fluent in Local language and business level of English Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments. Benefits Why Join Us?: At Excis, your work matters. You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in Milwaukee, Wisconsin, US. and be at the forefront of IT support excellence!

👋 About the Role Are you the go-to problem solver in your circle? Do you love helping people and diving into technical challenges? 💡💻 We're looking for a Client Support Associate to deliver top-tier technical support for our client. If you enjoy troubleshooting, multitasking, and making someone's day easier this role is for YOU. 🙌 🌟 NOW HIRING: Client Support Associate 🌟 📍 Menomonee Falls, WI 53051 ⏳ 03-Month Contract (Contract-to-Hire!) 🗓️ Schedule: 🖥️ 3 days → 8:00 AM - 5:00 PM 🌙 2 days → 10:00 AM - 7:00 PM 🔧 What You'll Do ✨ Identify, manage, escalate, and resolve technical issues 🛠️ Install & configure software, print drivers, and workstation tools 💥 Troubleshoot hardware, software, and basic networking issues 📡 Monitor systems, spot problems early, and take action 🤝 Provide excellent client-facing support 💻 Diagnose desktop/laptop software and application issues 🎯 What We're Looking For ✔️ 1-3 years of related technical experience (or equivalent) ✔️ 1-3 years of customer service experience ✔️ Strong communication & problem-solving skills 🗣️💭 ✔️ Team player with flexibility and a great attitude 🙌 ⭐ Bonus Points If You Have… 💼 Previous experience troubleshooting desktops, printers, and notebooks 📄 Strong skills in Microsoft Office 🛠️ 1-3 years of technical support experience 🚀 Ready to join a team where your skills really matter? Apply today and take the next step in your IT career! 💼💙

PFlow Industries Milwaukee, WI The Cartveyor Senior Operations Analyst is responsible for managing a high volume of incoming inquiries and providing comprehensive support to internal and external customers, dealers, and installers regarding parts for Cartveyor (CV, DCV & GK) equipment. This role is responsible for generating detailed quotations, processing sales orders, and resolving product or service issues independently ensuring all are done in accordance with company procedures and policies meeting internal and external customer requirements. This role will also be involved in project management, materials management and continuous improvement initiatives. Essential Duties And Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Leads communication with customers and internal teams, providing assistance and problem resolution. Manages a high volume of incoming calls and emails from customers, dealers, installers and end-users regarding parts needed to repair or maintain the full range of PFlow Cartveyor equipment. Must respond to all inquiries in a timely manner that meets or exceeds the customer service response standards set for the Cartveyor Business Unit. Generates detailed quotations, processes sales orders and provides comprehensive frontline support to PFlow customers by managing requests from initial inquiry to completion ensuring customer satisfaction. Initiates and manages Case ID's, warranties and RMAs (Return Material Authorizations) in M2K system. Provides proactive tracking information and updates to customers. Researches and identifies parts needs independently by locating drawings, manuals, part numbers and consulting with Technical Support Advisors or Engineering, as needed. Resolves product or service issues promptly and independently by clarifying the customer's concern, determining root cause, explaining resolution steps, expediting the correction and managing through to resolution. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires a college degree. Requires the ability to exercise diplomacy and tact in all verbal and written communications. Requires excellent problem-solving skills and the ability and desire to develop, implement and communicate practical solutions. Requires excellent communication skills to effectively relay verbal and written information in a professional manner to all levels of management, all departments and customers. Requires advanced Microsoft Office and application skills (Word, Excel, PowerPoint, Outlook, Teams, Power BI, etc.). Requires the ability to learn and develop proficiency in M2K ERP software.

Job Description: - As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs. Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support. Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

IT Support Engineer - L2 | Plant & Infrastructure Support (Full-Time | 1099 Independent Contractor | 5-Year Contract) Milwaukee, WI 53201 Wauwatosa, WI 53222 Axiom Technologies is seeking an experienced IT Support Engineer (L2) to provide comprehensive technical support across office environments, fabrication units, and paint shop floor systems. This role supports multiple plant locations, including Syncreon, CLI, and other affiliated facilities. This is a long-term (5-year), full-time independent contractor role (1099). GC Holders & US Citizens preferred. If interested, please email your resume to ****************************************** Key Responsibilities Provide L2 support for Windows, mac OS, and core infrastructure services. Troubleshoot and resolve issues across office systems, fabrication areas, and paint shop floor environments. Deliver on-site network support, including network hardware replacement and basic troubleshooting. Support SCCM environments and assist with Microsoft Intune configurations. Remediate vulnerabilities across shop-floor machines and workstations. Manage IT hardware lifecycle: shipments, returns, replacements, and asset inventory. Configure and troubleshoot printers, scanners, and other peripherals. Participate in plant leadership calls to provide IT updates and support initiatives. Assist with patching activities and attend weekly change management calls. Follow ITIL processes, operational standards, and service delivery expectations. Maintain detailed documentation for workflows, processes, and procedures. Escalate critical issues to Plant Leadership and the Major Incident Management (MIM) team. Coordinate with hardware vendors during site visits and plant activities. Preferred Skills & Experience Strong troubleshooting skills, ideally in a manufacturing or plant environment. Hands-on experience with SCCM, Intune, and vulnerability management tools. Good understanding of networking fundamentals. Excellent communication skills to collaborate with leadership teams, vendors, and cross-functional departments.

Must have at least 2 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Network understanding & troubleshooting skills. Experience in usage of SCCM/Ivanti/Intune for deployments and installations. Experience in OS installation, handling OS related issues and troubleshooting of issues. Experience in patches and package installation & troubleshooting. Deskside support, imaging, migration, printer and other support with hardware

La Causa Social Services is committed to empowering youth and young adults with complex mental health, developmental, and behavioral needs-as well as their families-through compassion, collaboration, and community-based support. We are seeking a motivated and recovery-focused Certified Peer Specialist to join our Youth Coordinated Opportunities for Recovery & Empowerment (CORE) and Comprehensive Community Services (CCS) teams. In this role, you will use your own lived experience in recovery to inspire, guide, and support young people in achieving their personal goals and building a foundation for long-term wellness. Why Join La Causa, Inc.? Meaningful work that supports youth and families on their path to recovery Collaboration with experienced and compassionate professionals Opportunities for professional development and career advancement Comprehensive benefits and paid leave-including a day off for your birthday! Your Role: As a Certified Peer Specialist, you will provide one-on-one support to youth and families engaged in recovery services. You will empower youth to identify their strengths, build coping skills, and access the community resources they need to thrive-all while fostering trust, self-advocacy, and independence. What You'll Do: Facilitate Individual Support - Engage youth in setting and achieving their recovery goals through strength-based, trauma-informed approaches. Provide Community Connection - Link youth and families to community resources, supports, and networks that enhance recovery and independence. Assist in Crisis Management - Support individuals in developing effective strategies to manage challenges and crises. Promote Team Collaboration - Partner with clinicians, care coordinators, and families to support the youth's care plan and progress. Empower Youth and Families - Encourage skill-building, problem-solving, and self-direction. Ensure Compliance - Follow all agency, legal, and contractual requirements, including timely documentation and reporting. Build Relationships - Maintain open communication and positive connections with youth, families, and team members. Mandated Reporting - Carry out duties as a mandated reporter in alignment with laws and organizational policies. Professional Development - Attend meetings, training, and supervision to continue learning and improving skills. Be a Team Player - Collaborate with team members to ensure coordinated, high-quality services. What We're Looking For: Bachelor's degree in social work or a related field (Required) Master's degree in social work or related field (Highly Preferred) Valid Wisconsin Peer Specialist Certification, or ability to obtain certification within 12 months of hire At least one (1) year of experience providing community-based support Strong cultural competency and interpersonal skills Bilingual (Spanish and English), spoken and written (Preferred) Excellent verbal, written, and documentation skills Strong critical thinking and organizational abilities; able to manage multiple priorities Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.) Ability to work flexible hours, including evenings and weekends, as program needs dictate Must successfully complete and pass all background checks, including an annual influenza vaccination Transportation, valid Wisconsin driver's license, state minimum auto insurance, and must meet La Causa, Inc. driving standards Skills & Competencies: Strong cultural competency and interpersonal relationship skills. Excellent written and verbal communication abilities across diverse audiences. Critical thinking and problem-solving skills with sound judgment. Highly organized with the ability to manage multiple priorities. Proficient in Microsoft Office Suite. Reliable transportation, valid Wisconsin driver's license, state minimum auto insurance, and ability to meet La Causa, Inc. driving standards. Must successfully complete and pass all required background checks, including an annual influenza vaccination. Flexible schedule availability, including evenings and weekends as needed Work Environment: Work takes place in both community and office settings (local travel required) Flexible hours may include evenings or weekends Regularly required to drive, stand, sit, reach, stoop, bend, and walk Frequent talking, hearing, and seeing required, finger dexterity necessary Infrequent lifting (such as files) may occur Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at ***************************** Join Our Team-Apply Today! Be part of something bigger. Join Familia La Causa and help us empower youth and families as a Certified Peer Specialist CORE/CCS-Youth Apply now and take the next step in your career!

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Supervisor, the Tissue Donation Specialist (TDS) is responsible for screening potential tissue donor referrals from hospitals and other agencies throughout Wisconsin. The TDS facilitates all aspects of the tissue donation process in order to provide high quality and safe allograft tissues for transplant. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Evaluates potential tissue donors through medical chart review, staff interviews, and medical examiner/coroner reports using predefined criteria. Presents tissue donor information to affiliated tissue processing and/or research agencies. Obtains both legal informed authorization for tissue donation and a thorough medical and behavioral health history on potential tissue donors. Follows communication protocols to ensure effective interactions with stakeholders including Eye Banks, Funeral Homes, Medical Examiners, and Hospital Staff. Maintains records of all tissue referrals and donors and ensures all necessary information is shared with eye banks and tissue processing facilities. Coordinates and/or participates in various donation related community activities/events as assigned. Maintains competence through attendance at mandatory and other job-related educational opportunities. Actively participates in Lean and continuous improvement activities. Follows applicable laws, regulations, standards, policies, and procedures that impact specific job responsibilities and functions set forth by AATB (American Association of Tissue Banks), FDA (Food and Drug Administration, AORN (The Association of Perioperative Registered Nurses), OSHA (Occupational Safety and Health Administration), and JCAOH (Joint Commission on Accreditation of Healthcare Organizations). Demonstrates Core Values: Do Right Always, Find a Better Way, Make Results Happen and Strengthen the Team. Contributes to core and wider teams in consistently proactive and cooperative manner. Consistently displays positive approach to working with others, and where appropriate, passes constructive feedback to colleagues. Proactively seeks continued professional development. Other duties, as assigned. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education Associate's Degree degree in a related healthcare field. required Bachelor's Degree degree in a related healthcare field. preferred Experience 1-3 years In lieu of degree, experience required: 3+ years in health care with manager and HR approval. required 1-3 years of experience in a health care, science, or funeral home field. required Experience in a tissue bank/donation setting preferred Experience working with grief, loss, or end of life care preferred Knowledge, Skills and Abilities Ability to use a personal computer, Microsoft Office and the internet for data entry and retrieval of information. required Strong attention to detail and ensures accuracy in completing paperwork. required Ability to organize and prioritize work in a fast-paced environment, multi-task in challenging and stressful situations, and utilizing conflict resolution skills to provide a productive work flow. required Knowledge of basic medical terminology, medications, disease processes and human anatomy. required Excellent interpersonal communication and rapport-building skills including the ability to listen actively and respond with empathy, tact, and sensitivity. required Ability to apply judgment and fact finding to solve problems. required Takes a positive approach to working within a team and is flexible with others. required Licenses and Certifications American Associate of Tissue Banks (AATB) certification within 3 years of hire. required Tools and Technology General office equipment (computer, printer, fax, copy machine). required Microsoft Suite (Word, Excel, PowerPoint, Outlook). required Not ready to apply? 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Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job Location: Scottsdale - Arizona - United States, Fargo - North Dakota - United States, Racine - Wisconsin - United States, Ames - Iowa - United States Job Family for Posting: Technical Support Job Type for Job Posting: Full Time Apply now * Apply Now * Start applying with LinkedIn Start Please wait... About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The Technical Support Specialist -- Tractors provides technical support to CNH Employees, Dealers, and Customers. You will be a team member within the North American Product Support organization. These Teams have three primary roles within the North American CNH Industrial commercial operations: Provide expert technical advice to dealership service department technicians and CNH Industrial Field Service people; help improve reliability and serviceability of CNH Industrial products; author and maintain service information and solutions into the ASiST Knowledge database for Dealers to reference. This position is eligible for a hybrid work schedule and can be located in Fargo, ND, Ames, IA or Racine, WI. Key Responsibilities * Diagnose and trouble-shoot a variety of tractors within the CNH product portfolio * Use mechanical and electronic test equipment to interpret fault codes, and operating parameters * Interpret operating parameters for acceptable vehicle performance * Answer technical questions from CNH dealers or from CNH Field Service people using personal knowledge, experience, and available reference sources in a timely and urgent manner * Provide solutions consistently with CNH objectives, while also being attentive to the cost of repairs * Maintain positive and constructive relationships with Engineering and Technical Publications employees * Provide regular feedback of current issues that dealerships are experiencing with CNH equipment * Act as "product expert" on your assigned products * Document all technical questions and data to be used for future reference by other Technical Support Specialists * Create additional technical troubleshooting documents in the self-help database * Delivery to CNH Product Quality, Engineering and Manufacturing to improve reliability and serviceability of CNH products * Other duties as assigned. Experience Required * Bachelor's Degree, preferably in Mechanical Engineering, Ag Engineering Technology, Industrial Engineering, Ag Systems Technology, or Engine Technology. * Minimum three (3) years of technical experience with mobile equipment. * In lieu of a Bachelor's Degree will accept an Associates Degree and 5+ years of technical experience with mobile equipment * Minimum two (2) years' experience working mechanically with agriculture equipment, construction equipment and/or heavy trucks * Prior experience using Microsoft Office programs such as Outlook, Word and Excel as part of your daily business activities. * Ability to travel up to 10% Pay Transparency The annual salary for this role is $63,000.00 -$83,000.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: * Flexible work arrangements * Savings & Retirement benefits * Tuition reimbursement * Parental leave * Adoption assistance * Fertility & Family building support * Employee Assistance Programs * Charitable contribution matching and Volunteer Time Off Apply now * Apply Now * Start applying with LinkedIn Start Please wait... {{video.content.cta}} {{video.content.title}} {{video.content.description}} × {{explore.title}} {{explore.description}} {{feed.title["#text"]}} {{feed.city["#text"]}}, {{feed.country["#text"]}} {{explore.cta}}

Horizon Retail Construction, an established national general contractor, has an immediate opening for an IT HELPDESK TECHNICIAN - L1 at our Corporate Headquarters in Sturtevant, Wisconsin. Summary of Responsibilities: Responsible for maintaining help desk tickets Set-up and deploy equipment to new office and field employees Provides support and triage incoming phone, voicemail, tickets, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies Installing upgrades, repairs, movement and replacement of desktops, laptops, and peripherals Identify hardware and software technical issues and malfunctions. Provide training to end users as well as create and maintain training manuals Perform physical inventory, minor hardware repair, equipment delivery, and testing Assist with IT projects and business initiatives Interview users to collect information about problems and lead user through diagnostic procedures to determine source of errors Handle problem recognition, research, isolation, resolution, and follow-up for user problems, referring more complex problems to Systems Engineer Basic server access to create/modify/terminate user accounts, phone management, etc. Summary of Qualifications: Bachelors or Associates Degree in Information Technology or a related field is OR Actively Pursuing Degree in Information Technology Experience with Windows and Office products (Outlook, Excel, Word, PowerPoint) Experience with Microsoft 365 products (SharePoint, Teams, Teams Voice, OneDrive) Ability to work in a team environment to meet critical deadlines Experience with Apple devices such as iPhones and iPads Previous customer service experience Summary of Preferred Skills: Experience with Ticket and Asset Management software (e.g., Lansweeper) Someone who has good written, oral, listening skills and customer service Power Automate Experience In addition to a casual atmosphere and a great company culture, Horizon offers a competitive benefit package including health, dental, vision, life, critical illness, and accident insurance, as well as a flex spending account and a 401(k) with company match.

Are you ready for a new beginning? We need your talent, knowledge and dedication to better our world with biology. Our purpose points the way In Novonesis, we know that solutions rooted in biology can help solve humanity's biggest challenges. Since we began more than a century ago, this has been our guide. It's how we've gotten so far. And it's how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. We're here to better our world with biology. Join us as our new Application Specialist We are seeking a skilled and motivated Application Specialist to join our Fresh Dairy Applied R&D team. A successful candidate will be responsible for conducting experiments, the design and development of Fresh Dairy application samples, creation of prototypes in our pilot facility and customer application support. This role requires a strong background in dairy technology, food science, or a related field, along with excellent communication and problem-solving skills. In this role you'll make an impact by: Driving Fresh Dairy (yogurts, sour cream, cream cheese, etc) product development projects for internal and external partners. Actively participating in the design, preparation and creation of Fresh Dairy prototypes in a pilot lab setting under the supervision of the Applications Lab Manager. Providing technical support and expertise to customers and account managers incorporating enzyme and/or culture solutions. Collaborating with stakeholders globally. Performing analysis of fresh dairy products including, but not limited to rheology, enumeration of micro-organisms, texture, microscopic inspection and titratable acidity. Participating in the ISO and HACCP programs for the Pilot Lab ensuring compliance of the programs. Maintaining and organizing data, lab requisitions and files in the applicable databases. Preparing technical documents, technical reports and presentations for internal and external stakeholders. Contributing to the development of technical literature and marketing materials. Maintaining good laboratory practices, performing general laboratory housekeeping and consumables inventory management. Participating in competency development projects. To succeed you must hold: 3+ years of experience in food science, dairy technology, or related field Minimum of a Master's Degree in Dairy, Microbiology or Food Science or Bachelor's degree in Microbiology, Food Science or related field with additional experience Ability to read, write and speak English Proven experience in a laboratory setting within the dairy or food industry Excellent problem-solving skills, with the ability to collaborate effectively with international teams and customers Proficient in Microsoft suite. Laboratory software a plus (Benchling, JMP) Preferred experience developing Fresh Dairy products (yogurts, cream cheese, spreadable products, sour cream, etc.) Preferred familiarity with regulatory requirements and quality standards in the food industry (Standard of Identity, ISO 22000, HAACP, etc) Preferred prior experience in customer support or technical service roles within the dairy industry Ability to travel approximately 20% Location: West Allis, WI Application Deadline: December 19, 2025 Expected Salary Range: $70k to $100k Benefits you will enjoy: 401(k) with up to a 9% company contribution! Minimum of 3 weeks' vacation plus 12 holidays and 2 weeks of Wellness Time Health, Dental, Vision & Life insurance Healthcare savings account option with generous employer contribution Employee assistance program Parental leave Tuition reimbursement All benefits begin on your first day! Could our purpose be yours? Then apply today! At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV. Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status. Want to learn more? Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com Not the right fit for you? Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral! Please check out our other open positions. The right fit for you could just be a few clicks away. Stay alert: Avoid recruitment scams At Novonesis, we are committed to maintaining a safe and transparent recruitment process. Please be aware of potential scams targeting job seekers and take note of the following: Novonesis will never ask for sensitive personal information, such as bank account details, Social Security numbers, or passwords, at any stage of the hiring process. Novonesis does not make employment offers without conducting interviews with candidates. If you receive suspicious communication claiming to be from Novonesis, please do not share any personal or financial information. We encourage you to verify the legitimacy of the message by contacting us directly through our official channels.

. WE CREATE EMPOWERED LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide technical solutions on our IT Team. Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen. You'll be DISRUPTIVE through these duties and responsibilities: Provide world-class customer service and support through effective incident and problem management. Serve as the advanced second-level support for ERP and custom .NET applications Provide thoughtful, in-depth root cause analysis and solutions to resolve system problems. Build IT credibility by modeling professionalism, excellence, integrity, and passion Establish strong relationships with business users and work together to determine the most effective solutions for Milwaukee Tool. Work with vendors and cross-functional internal teams to ensure efficient process flow across organizational lines. Comply with established change and problem management procedures and communicate planned and unplanned outages/maintenance effectively. Based on aligned business priorities, focus on continuous improvement and work collaboratively within the IT organization to ensure a robust, stable computing environment. Manage the integration of new client technologies into business systems processes and procedures for support transition. Work to align best practices across support teams. The TOOLS you'll bring with you: 3+ years of work experience providing application support to end users Knowledge of ITSM frameworks and processes Experience working in ServiceNow Experience supporting custom .NET and Microsoft Azure applications Comfortable working in a fast-paced, results-oriented and sometimes highly stressful environment Strong business acumen to quickly learn new business processes and understand how IT needs to support our business. Understanding of core business processes such as Finance, Supply Chain, Manufacturing, Distribution and Order Management Outstanding written and verbal communication and documentation skills, with service-oriented mindset Strong documentation skills for recording issue resolution Demonstrated ability to multi-task and manage competing priorities with time constraints Strong team player with the ability to work in project and support models with a diverse group of individuals across multiple business units Advanced analytical and critical thinking skills to troubleshoot application issues Other TOOLS we prefer you to have Experience with ITIL practices (Incident, Change, Problem) and ITIL Certification Experience working with and supporting Oracle Fusion Cloud ERP Familiarity with SAP Hybris SQL query experience Experience with Postman and API calls We provide these great perks and benefits: Robust health, dental and vision insurance plans Generous 401 (K) savings plan Education assistance On-site wellness, fitness center, food, and coffee service And many more, check out our benefits site HERE. Milwaukee Tool is an equal opportunity employer.

This candidate will also work closely with our IT Team to maintain, develop, plan and deploy computer, network and server hardware and software for the facility as well as to the field. This will include managing the helpdesk support system, security access, remote location support and management of software/hardware purchases. Work in conjunction with software/hardware vendors during deployments/issues. ESSENTIAL DUTIES AND ACCOUNTABILITIES: ● Network Administration (Maintain, Troubleshoot, Repair) ● Maintaining & repairing 50-200 computers & 50+ servers ● Troubleshooting of software/hardware issues ● Reload and repair PC as needed. ● Maintain On and Offsite backups. ● Server Administration knowledge ● Phone System knowledge QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.