Remote support specialist jobs in West Palm Beach, FL - 238 jobs
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Business Systems Support & Training Specialist
ANF Group, Inc. 3.7
Remote support specialist job in Davie, FL
ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization.
Why Join Us?
We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive.
Company Benefits:
Comprehensive health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Opportunities for professional development and growth
Responsibilities include:
Business Systems & CMiC Support
Provide hands-on support for CMiC users across enterprise and field teams.
Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance.
Manage user accounts, security settings, and system access for CMiC and other business systems.
Assist with CMiC configurations, module updates, and troubleshooting.
Ensure data integrity and accuracy within CMiC for reporting and operations.
Serve as the primary point of contact for CMiC-related issues and escalate when needed.
Help field teams troubleshoot CMiC mobile and on-site system access issues.
Support business units in leveraging CMiC for project tracking, cost management, and reporting.
Assist in testing, updating, and rolling out new CMiC features or system upgrades.
Work closely with IT, finance, and operations teams to support business system needs.
Coordinate with CMiC support and vendors to troubleshoot and resolve system issues.
Major incident management and companywide communication.
Training, Onboarding, and Learning Enablement
Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems.
Design, build, and maintain a clear, structured training curriculum, including role-based learning paths.
Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees.
Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities.
Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning.
Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness.
Support change management efforts by preparing users for system updates, new functionality, and process improvements.
Measure training effectiveness and continuously refine content to improve outcomes and adoption.
Qualifications
Education:
Bachelor's degree in Information Systems, Business, or a related field.
Experience:
2-4 years of experience in business systems support, IT support, or technical training.
Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees.
Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules.
Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion).
Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences.
Experience developing user guides, job aids, knowledge bases, and self-service learning resources.
Hands-on experience with CMiC highly preferred.
Experience troubleshooting ERP systems, business applications, and integrations.
Strong problem-solving skills, attention to detail, and a continuous improvement mindset.
Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups.
Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus).
The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization.
Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status.
**Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
$54k-86k yearly est. 4d ago
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Senior Technical Support Specialist
Wgi 4.3
Remote support specialist job in West Palm Beach, FL
We are seeking a Senior Technical SupportSpecialist with 6+ years of experience to be part of our team in our Corporate Headquarters in West Palm Beach, FL. In this position, you will be responsible for supporting users locally and remotely with IT-related issues.
At WGI, you will find talented, passionate associates providing exceptional service in collaborative, team-driven environments, all while having fun and enjoying the work they do. We work to stay ahead of the curve by investing in the latest tools and technology. As one of the nation's top consulting firms, we consistently strive to promote efficiency, cultivate a culture our associates can proudly embrace, and empower our associates to advance their career growth at WGI, and beyond.
WGI is always looking for remarkable individuals to join our team and help us grow in our vision. If you think you are an innovative, self-motivated team player and want to shape your community, join our WGI team today!
WGI offers a complete Benefits package including: Medical, Dental, Vision, LTD & STD, Life Insurance, 401k with match, PTO, Holidays, HSA with company contribution, Pet insurance, and Employee assistance program.
#LI-onsite
Responsibilities
Setup, installation, maintenance, and troubleshooting of hardware, software, and network operations/infrastructure
Developing training materials and procedures
Instructing users on the proper use of the corporate network
Maintaining hardware/software inventory
Documenting policies and procedures
Hardware/software evaluations
Running backup and recovery jobs as required
Specialized IT projects as required
Qualifications
Bachelor's degree in Management Information Systems or Technical Certifications
And 6+ years related experience
Must be available to travel to multiple office locations
Build, configure, and troubleshoot PC's in a Windows network environment (Apple Mac experience in a Windows environment a plus)
Working knowledge of Windows Servers, Windows OS, and VMware
Install and support enterprise wide applications (e.g. Microsoft Office)
Install and configure new printers/copiers/plotters and other peripheral equipment
Work with management and end users to establish requirements for new systems or modifications
Knowledge of Network Infrastructure a plus.
Achieve IT system objectives by gathering applicable data, identifying and evaluating options, and recommending a course of action
Excellent oral and written communication skills
Self-motivated team player who works well independently
Use AI to enhance job performance and effectiveness.
Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over sponsorship of employment visas
Physical Demands:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting. Hand-eye coordination is necessary to operate a computer, keyboard and mouse. Use of a telephone headset will allow for virtual communication with team members through Zoom and/or Microsoft Teams. While performing the duties of this job, the employee is often required to sit for prolonged periods, use hands/fingers to handle, feel or operate objects, tools or controls and reach with hands and arms, speak and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over the sponsorship of employment visas
If you have what it takes to join our growing organization and want to be part of a dedicated team, please apply today. In return, WGI provides a competitive salary and an outstanding work environment. WGI is an Equal Opportunity Employer/Veterans/Disabled.
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$65k-107k yearly est. Auto-Apply 57d ago
Technical Support Specialist
Institute of Healthcare Professions, LLC 3.6
Remote support specialist job in Boynton Beach, FL
Description:
International College of Health Sciences (ICHS) is seeking a Technical SupportSpecialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment.
Purpose
The Technical SupportSpecialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education.
Responsibilities
System Administration and User Support
Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features.
Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings.
Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access.
Create bulk templates for new users/students in Typhon.
Network and Security Administration
Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles.
Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender.
Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies.
On-Campus Technology Coordination
Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation.
On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers.
Vendor and Event Support
Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations).
Organize and support campus events with technical setup and troubleshooting.
Team Leadership and Training
Train and coach support staff on systems and processes.
Review support tickets, student meetings, and projects for quality and efficiency.
Organize support staff scheduling for campus events and operational needs.
Requirements:
Qualifications
Education / Experience / Knowledge
Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
2+ years of experience in technical support, IT administration, or help desk roles.
Must have experience working in an educational environment (school, college, or university)
Strong interpersonal skills and a customer-oriented mindset
Ability to work independently and as part of a team
Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems.
Strong troubleshooting, organizational, and communication skills.
Proficiency in Microsoft Office Suite and remote desktop tools.
Ability to train and support users with varying technical backgrounds.
Desired
Bachelor's degree in related field.
Experience in higher education or healthcare environments.
Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms.
Vendor management experience.
Additional Information
At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$39k-71k yearly est. 6d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in West Palm Beach, FL
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$34k-57k yearly est. 7d ago
Applications Support Specialist I
Moss Construction Management 3.5
Remote support specialist job in Fort Lauderdale, FL
Moss is a national, privately held construction firm providing innovative solutions resulting in award-winning projects. With regional offices across the United States, Moss focuses on construction management, solar EPC, and design-build. The company's diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed-use developments, hospitality, K-12 and higher education, justice, solar energy and battery storage, and sports. Moss is ranked by Engineering News-Record as the nation's top solar contractor and one of the top 50 general contractors. Moss prides itself on a strong entrepreneurial culture that honors safety, quality, client engagement, and employee development. Its employees consistently rank Moss as one of the best places to work.
POSITION SCOPE AND ORGANIZATIONAL IMPACT
Moss's Application SupportSpecialist I serves as the first point of contact for technical support, providing timely and effective resolution to user issues and inquiries. This role focuses on L1 (Level 1) support activities, including incident triage, basic troubleshooting, and escalation management to ensure optimal system performance and user satisfaction.
This position is based in Fort Lauderdale, FL, and will report to the office daily.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Incident Management & Troubleshooting
Serve as the first line of support for incoming technical issues via phone, email, and ticketing system
Log, categorize, and prioritize support tickets accurately and efficiently
Perform initial troubleshooting and resolve L1 issues within established SLAs
Escalate complex issues to L2/L3 support teams with detailed documentation
Follow established standards and procedures for all applications supported
User Support & Service Delivery
Assist users with password resets, account unlocks, and access requests
Guide basic application functionality and navigation
Document issue resolution steps and maintain knowledge base articles
Follow up with users to ensure satisfactory resolution
System Monitoring & Maintenance
Monitor system alerts and respond to notifications promptly
Perform routine system checks and report anomalies
Assist with user access provisioning and de-provisioning
Monitor and respond to user inquiries during scheduled maintenance periods
Verify system availability and report issues following maintenance activities
Documentation & Communication
Maintain accurate and detailed ticket documentation
Update the internal knowledge base with common issues and solutions
Communicate status updates to users and stakeholders
Participating in team meetings and knowledge-sharing sessions
EDUCATION AND WORK EXPERIENCE
Bachelor's degree in Information Technology, Computer Science, or a related field is preferred
2+ years of experience in technical support or a help desk role is required
Proven experience using ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk, or similar)
Experience supporting enterprise applications (ERP, CRM, etc.) is preferred
ITIL Foundation certification or familiarity with ITIL practices is preferred
Experience with remotesupport tools is preferred
Demonstrated ability to troubleshoot technical issues methodically
Strong understanding of IT Support fundamentals
Proficiency with Windows operating systems and iOS mobile devices
Proficiency with Microsoft Office Suite and collaboration tools
Excellent verbal and written communication skills
Strong customer service orientation with patience and empathy
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
JOB TITLE: APPLICATION SUPPORTSPECIALIST I
JOB LOCATION: FORT LAUDERDALE, FL
CLASSIFICATION: FULL TIME - EXEMPT - SALARIED
REPORTS TO: MANAGER, SOLAR SYSTEMS SUPPORT
Moss is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$81k-136k yearly est. Auto-Apply 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support specialist job in Lake Worth, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$34k-47k yearly est. 60d+ ago
Senior Support Analyst
Arcadis 4.8
Remote support specialist job in Boca Raton, FL
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Arcadis is hiring a Senior Support Analyst to join our Digital Intelligence team, where we deliver advanced IT solutions supporting Intelligent Transportation Systems (ITS). Our systems professionals lead infrastructure deployments, software integration, and complex troubleshooting-driving innovation in global transportation technology.
This position combines remote flexibility with on-site work at our Boca Raton location.
Role accountabilities:
Provide advanced end-to-end IT systems and application support for external customers in private and public sectors.
Lead support and maintenance of Intelligent Transportation Systems (ITS) infrastructure, including software, compute, storage, network, and cloud components.
Configure, monitor, and optimize network monitoring systems (e.g., PRTG) for compute nodes, networking equipment, storage systems, and custom applications.
Install, configure, and administer physical compute nodes and hypervisors (VMware, Hyper-V, Oracle KVM).
Provision and manage AWS/Azure cloud resources, including performance tuning and cost optimization.
Perform advanced VM operations: replication, cloning, backups, monitoring, and troubleshooting.
Configure, manage, and troubleshoot Juniper and Cisco/Meraki network switches and routers, including VLANs, routing protocols, firmware upgrades, and CLI-based configuration.
Perform patching, updates, and maintenance on Windows Server environments (2016, 2022, 2025).
Administer Linux environments (Ubuntu, Rocky Linux, AWS Linux) for system performance, security hardening, and automation.
Collaborate with cross-functional teams to design and implement scalable infrastructure solutions.
Document procedures, configurations, and troubleshooting steps for compliance and knowledge sharing.
Participate in on-call rotation and provide after-hours support as needed.
Provide mentorship to other support members.
Occasional overnight travel (up to 20%).
Qualifications & Experience:
Post-secondary degree in Computer Science, Electrical/Computer Engineering, or equivalent.
6+ years of experience in IT infrastructure support, including physical servers, virtualization, and cloud platforms.
Expert-level experience with Windows Server OS lifecycle management.
Proficient in deploying and administering Dell/HP servers, storage arrays, and virtualization platforms (VMware, Hyper-V, Oracle KVM).
Advanced knowledge of TCP/IP networking, VLANs, routing protocols, and performance tuning.
Hands-on experience with Juniper and Cisco/Meraki network switches and routers, including CLI configuration and troubleshooting.
Strong Linux administration skills (Ubuntu, Rocky Linux, AWS Linux).
Familiarity with automation tools (Ansible, Bash scripting) and monitoring systems.
Proven ability to manage multiple priorities, mentor junior team members, and lead complex projects.
Comfortable with physical lift, movement & installation of IT hardware (servers, switches, storage).
Experience in performing recurring maintenance physical IT hardware (servers, switches, storage).
Willingness to participate in on-call and after-hours support schedules.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $80,000 - $107,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
#LI-SR3
$80k-107k yearly Auto-Apply 42d ago
T24 Senior Support Analyst
Teema
Remote support specialist job in Fort Lauderdale, FL
Job Description
a very exciting and challenging role on a new strategic financial application. The successful candidate will be working with specialized technical teams serving a wide range of business groups.
The position is part of the IT team and involves close interaction with IT System Architects, Business Analysts, QA Teams and other technical groups and resources.
You will proactively design, develop and code solutions in according to development best practices and current development technologies
Enhance, optimize and expand current installations to meet new business challenges
Systems documentation and knowledge base management for support efficiencies
Provide T24 BAU Support to the Business Teams.
Monitor Ticketing Systems and proactively resolves any reported issues.
Ability to work and co-ordinate with other Teams and Vendors.
Release Management support, deploying T24 packages to Test and Production environments.
Qualifications
About You:
Required IT skills
Bachelor's degree in Computer Science, Information Technology, or related field
At least 2 years' experience in IT Development and/or Support.
Familiarity with Python programming
Understanding of cloud computing concepts, preferably AWS
Knowledge of version control systems (e.g., Git)
Strong problem-solving skills and eagerness to learn
Good communication skills and ability to work in a team environment
Good working knowledge of UNIX/LINUX OS and Oracle Database.
Beneficial IT skills
Experience working with T24 Core Banking Application.
Basic understanding of financial services or banking industry concepts
Familiarity with Agile development methodologies
Experience in some of the following technologies would be beneficial: Java, MQ, and JBOSS
Personal skills
We are looking for ambitious individuals that are keen to develop their technical skills in a dynamic environment
Strong interpersonal, communication skills and the ability to deal effectively in a team environment
The candidate must be able to present diagnostic, troubleshooting steps and conclusions to a varied audience
Someone proactive, that can work autonomously, and take ownership of their tasks.
Collaborates with other developers in the construction of software - strong ability to partner with and team with colleagues
Provide mentoring and guidance to junior team members
$64k-99k yearly est. 10d ago
IT Help Desk Technician
Firstservice Corporation 3.9
Remote support specialist job in Dania Beach, FL
As a Helpdesk Tier 1 Technician, you'll be responsible for support to execute the information technology operations for FirstService Residential in order to support our employees and business units as they provide service to our clients. This is a great opportunity for someone who is looking to advance their career and grow with a stable and expanding company.
Your Responsibilities:
* Provides user IT help desk support on all software and hardware used within the company. Responds to help desk calls in a timely and effective manner.
* Maintains a high level of customer service in responding to IT help desk calls.
* Responsible for maintaining, supporting, troubleshooting, and installation of all server, desktop, and networking systems.
* Monitor and respond to all network security and virus threats.
* Working with other technical teams in order to come up with value based solutions to end-user issues
* Handling in office walk up issues with various tech issues within the main office (when you are in the office)
* Works together with IT leadership on strategies to effect and implement new company procedures, policy changes, etc.
* Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
Skills & Qualifications:
* Bachelor's or 1 to 2 years of IT support experience.
* Preferred but not required: Computer Science degree or technical certification (MCSA, MCP, ITIL, MOS, MCSE etc.)
* Strong customer service skills.
* Experience in both ME Service Desk Plus and Desktop Central applications.
* Must be proficient in the use of Microsoft applications (Word, Excel, PowerPoint, Access, and Outlook). MOS Certification Preferred.
* Organization and prioritization skills.
* Strong Time Management.
* Strong problem-solving skills.
* Proficient in troubleshooting applications
* Knowledgeable in the company's products and protocols of the company's existing infrastructure, including Windows 10, 11 and, Ethernet networking, Microsoft office automation suite, VPN (SonicWALL), Exchange e-mail server, and Internet Information Server (IIS), and TCP/IP.
* Strong research skills.
* Strong communication skills.
* Capable of working without day-to-day direction from supervisor but knows when to solicit input.
* Communicates well in non-technical terms to users
* Ability to train, educate, and problem-solve with staff.
Physical Requirements:
* Able to work (9am-6pm)
* Be on the phone 90% of the time.
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match.
Compensation:
$18 - $21 / hour
#LI-JD1
#LI-Hybrid
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$18-21 hourly 4d ago
Help Desk Specialist
Stefanini 4.6
Remote support specialist job in Weston, FL
Stefanini is a global IT services company with over 88 offices in 39 countries across the Americas, Europe, Africa, Australia, and Asia in 35 languages. Since 1987, Stefanini has been providing offshore, onshore, and nearshore IT services, including application development, IT infrastructure outsourcing, systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
Job Description
Requirements:
Recent Phone support experience in a call center or comparable environment
Supported a group of at least 200 clients
Hands-on knowledge of Windows 7, MS Office modules
Good knowledge of network concepts and MS Active Directory
Provides technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes).
Answers questions regarding system procedures, online transactions, systems status and downtime procedures, and is typically located within a call center.
Collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems.
Maintains a troubleshooting tracking log ensuring timely resolution of problems
Expands skills in own work area within an analytical/scientific method or operational process
Applies experience and skills to complete assigned work within own area of expertise
Works within standard operating procedures and/or scientific methods
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-52k yearly est. 60d+ ago
IT Support Technician
Wheelhouse It 3.6
Remote support specialist job in Fort Lauderdale, FL
At WheelHouse IT, we believe in providing the best support to our clients and growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations. This position is located at our Fort Lauderdale headquarters, and the compensation range is $16-19/hour, depending on experience level.
As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the future of the organization. You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels and be driven to provide only the best customer service and support.
Requirements:
1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies, Microsoft Products (i.e. Office 365, Windows OS's), Microsoft Active Directory administration, and internet-related technologies, including registrars, SSL, and hosting providers
Technical certifications or training equivalent to A+ and Network+ preferred
Prior experience in an MSP or support environment highly desirable
Familiarity with server hardware and related technologies such as RAID, iLO, DRAC, bare metal restores, and backup methods considered a plus
Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable
Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others
Local candidates only
Our benefits package includes medical, dental, and vision insurance, short-term and long-term disability insurance, life insurance, 401K with company match, flexible work from home options, paid vacation, a company-sponsored cell phone, performance-based bonuses, training, and other perks that make this a great place to work, learn, and grow. We also have Friday Happy Hours and quarterly major company events to promote team bonding.
Responsibilities:
Provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations
Work directly with clients and internal staff of varying technical abilities
Contribute to the maintenance and enhancement of internal systems and customer-facing hosted and cloud environments
Participate in projects when needed
Contribute to improving the IT environment and providing exceptional customer service and support
Prior experience in an MSP or support environment, server hardware and related tech, LabTech or similar RMM experience, and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need apply.
If you are up for the challenge, ready to step up to opportunities, and driven to improve yourself and the environment, we want you to be a part of our exciting, fast-paced, and dynamic team!
$16-19 hourly Auto-Apply 6d ago
IT Support Engineer
Discoverylandco
Remote support specialist job in Hobe Sound, FL
If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally.
This role will be located at one of Discovery Land Company's locations: Atlantic Fields, set outside of Hobe Sound, FL.
Atlantic Fields is seeking an IT Support Engineer to join the Information Technology Department.
As an IT Support Engineer at our club, you will be responsible for providing technical assistance and support to internal users, ensuring the efficient operation of computer systems, networks, and software applications across the entire organization.
Key Responsibilities
• Assists company staff with technical support of desktop computers, applications, server system and related technology.
• Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.
• Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
• Assists the IT Director and gains progressive responsibilities relating to the company's IT infrastructure over time.
• Provides technical support to the operation of information technology systems for Discovery Land Company, and affiliated projects.
• Provides hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.
• Troubleshoots problems with all facets of the operations including but not limited to the applications, SQL Server, LAN/WAN connection, customer service, and recommends and takes corrective action(s) as required.
• Assists staff with the installation, configuration, and ongoing usability of desktop and server platforms, peripheral equipment and software within established standards and guidelines.
• Works with vendor support contacts to resolve technical problems with desktop, server, and networking systems to include hardware and software.
• Trains and orients Discovery Land Company staff on use of hardware and software.
• Primary individual responsible for desktop and server system and component ordering for both headquarters and project locations.
• Oversees and tracks successful fulfilment of all orders.
• Provide Project Scope and Definitions - Anticipate project deviations and define and implement risk mitigation strategies.
• Oversee the process to enable changes to defined scope of the project as required.
• Internal Communications Management - Maintain timely communication of progress and status with regards to each of the projects.
• Develop and /or maintain a database for Issues Management, which contains all issues identified to date for each project.
Skills & Qualifications
• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Proven experience in IT support, troubleshooting, and maintenance.
• Strong knowledge of Windows and/or mac OS operating systems.
• Familiarity with Microsoft Office Suite and other commonly used business applications.
• Excellent problem-solving and communication skills.
• Customer-focused with a commitment to delivering high-quality support.
• Industry certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
• Ability to work independently and collaboratively in a team environment.
Additional Requirements
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length.
Benefits
• Competitive Pay
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Holiday Pay
• Professional development and upward mobility opportunities
• Work-Family Culture
About Us
Atlantic Fields combines the elegance of “Old Florida” with a carefree ambiance. Atlantic Fields is settled in the heart of Hobe Sound, Florida, and will offer its members the convenience and fun South Florida has to offer, while maintaining the properties rich historic background. Atlantic Fields will offer an intimate community spanning 1,500 acres and is proud to offer its members a Tom Fazio golf course, ocean adventures, an equestrian facility, on-site restaurants, wellness facilities, and more! Our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to provide the highest level of guest service and be a part of creating memorable experiences. For more information about the project - please visit **************************************
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: *******************************
$51k-78k yearly est. Auto-Apply 14d ago
CRIMINAL JUSTICE INFORMATION TECHNICIAN
State of Florida 4.3
Remote support specialist job in Lauderdale Lakes, FL
Requisition No: 868786 Agency: Department of Corrections Working Title: CRIMINAL JUSTICE INFORMATION TECHNICIAN - Pay Plan: Career Service Position Number: 70015416 Salary: $34,760.18 Annually Posting Closing Date: 01/29/2026 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone ADVERTISING/WORKING TITLE: CRIMINAL JUSTICE INFORMATION TECHNICIAN This open competitive advertisement is for a Career Service position located at Circuit 17-1 Broward North. The mission of a Criminal Justice Information Technician at the Florida Department of Corrections (FDC) is to ensure the accurate and timely collection, processing, and dissemination of criminal justice information. This role involves maintaining and updating offender records, managing data entry and retrieval systems, and supporting the overall information needs of the department. This position is not a telework position and is required to report to the FDC office in the area it serves. JOB DUTIES: * Be at the forefront of financial accuracy by receiving, recording, and securing payments from probationers and parolees, ensuring precise data entry and auditing payment logs. * Take charge of issuing receipts, correcting errors, and performing daily reconciliations for supervisor review and approval, keeping our financial processes seamless. * Prepare essential transmittal correspondence and fiscal reports and collaborate with staff to maintain a smooth flow of information and provide crucial data. * Play a key role in the justice system by reviewing, verifying, and editing documents for submission to courts and criminal justice agencies, all while maintaining strict confidentiality. * Engage in diverse office tasks such as taking photos of probationers, responding to inquiries, managing supplies, and handling the creation and destruction of records. Join us and make a meaningful impact in the world of criminal justice! BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: *
Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIREMENTS: Please note, when submitting a college/university degree, if selected for this position official transcripts will be required. * Must possess one year of secretarial or clerical work experience. * A high school diploma or its equivalent or college education from an accredited institution at the rate of 30 semester or 45 quarter hours can substitute for the required work experience. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. ADDITIONAL INFORMATION: BACKGROUND SCREENING REQUIREMENT The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form. The Florida Department of Corrections does not currently support H-1B Visa sponsorship. For online application issues, call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Floridasupports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
$34.8k yearly 4d ago
Junior IT Support Engineer
Heliosx
Remote support specialist job in Delray Beach, FL
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D'Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we've grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists.
In 2025, HeliosX helped treat over 1.7 million patients worldwide. We reached ÂŁ781m in revenue, delivering +337% year-on-year growth and cementing our position as the clear market leader in the UK. In 2025 our weight-loss treatments helped our patients lose 8.5 million kilograms of excess weight; contributing to an estimated 1,300 fewer cardiac events. That's not just growth; that's measurable, life-changing impact at scale.
We're operating across four markets, with successful launches in Germany and Canada, and growing our reach in the US.
Where we're going:
2026 is a step-change year. Our ambition is to reach ÂŁ1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you'll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There's never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
About the role:
HeliosX is seeking a proactive and resourceful Junior IT Support Engineer to join our growing IT team. You will be working 2 - 3 days per week on site at our Delray Beach Warehouse where you will provide essential IT support to staff across the US and other global locations, ensuring smooth operations of our systems, tools, and equipment. This position offers a unique opportunity to contribute to the team's success in a hybrid work environment, solving day-to-day challenges while supporting strategic IT initiatives.
What you'll be doing:
Receiving, configuring, and shipping hardware (laptops, peripherals, etc.) for new joiners and existing staff.
Maintaining accurate asset records, ensuring all equipment is up-to-date and accounted for.
Pre-configuring devices, including account setup, system updates, and application provisioning.
Liaising with the People Operations team to manage the timely setup and retrieval of employee equipment.
Proactively managing hardware inventory and coordinating ordering when stock is low.
Providing hands-on, on-site technical support in the US warehouse, ensuring all workstations, warehouse devices, and end-user equipment are fully operational.
Taking ownership of asset discovery, documentation, and ongoing asset management within the warehouse environment, helping to establish and maintain accurate records of all IT and warehouse technology equipment.
Setting up, configuring, and maintaining warehouse-specific equipment including printers, Zebra scanners, workstations, and other operational technology.
Supporting the rollout, configuration, and ongoing improvement of IT and warehouse technology in a fast-paced, high-volume operational environment
Responding to and resolving IT support requests across the business using Jira Service Management, ensuring tickets are handled efficiently and to a high standard.
Providing remotesupport to employees across multiple locations, including the US, UK, and Europe, delivering a consistent and reliable user experience.
Assisting with system updates, patching, and basic administration of IT platforms, devices, and services.
Working closely and collaboratively with the wider IT team on ongoing support activities, improvements, and IT projects.
Who you are:
At least 1 year of experience in an IT help desk or technical support role.
Strong working knowledge of:
Google Workspace (Gmail, Drive, Admin Console, etc.)
mac OS and Windows operating systems
Confidence in handling, imaging, and configuring hardware (especially Apple and Windows devices).
Experience with basic IT troubleshooting and user support, both in person and remotely.
Nice to have:
Experience using Jira or other ticketing systems.
Previous exposure to a warehouse or logistics technology environment, particularly Zebra handheld scanners
Understanding of IT asset management practices.
Familiarity with mobile device management (MDM) platforms (e.g. Kandji, Jamf, Intune, 42 Gears).
User of SSO tools such as OKTA or OneLogin
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
12 days of Paid Time Off (not including 6 days paid holiday)
Private Medical Insurance with United Healthcare
Dental and Vision Care coverage with Guardian
Enhanced parental leave
Employer retirement contribution of 3% match through Guideline 401(k)
Headspace subscription, with an option to add up to 5 friends or family
Equipment needed for your role, ie. laptop and headset
Access free HeliosX products and enjoy family discounts
#LI-Associate
#LI-Hybrid#LI-Associate
$51k-78k yearly est. Auto-Apply 8d ago
IT Technician
Dania Entertainment Cen
Remote support specialist job in Dania Beach, FL
Why you should join our winning Team!
FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! The IT Junior Technician provides entry-level technical support to ensure the smooth operation of computer systems, software, and basic network services within the organization. This role assists users with troubleshooting hardware and software issues, supports the setup and maintenance of IT equipment, and escalates more complex problems to senior IT staff when necessary. The IT Junior Technician plays a key role in maintaining system reliability, delivering timely support, and developing technical skills through hands-on experience and guidance from the IT team.
What you will be doing
Maintains, and monitors the operation of the local area network.
Handles all help desk requests.
Maintains inventory database of all electronic equipment, parts and supplies.
Assists with IT orientation for new and existing employees.
Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems.
Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation.
Provides network support to end-users when necessary.
Other duties as assigned.
The ideal candidate for this position
High school diploma preferred.
2-3 years of computer operation experience in a large end-user environment preferred.
Strong technical knowledge of audio-visual equipment, network and PC operating systems.
Strong technical knowledge of current hardware, protocols and standards.
In-depth knowledge of applicable data privacy practices and laws.
Excellent written, oral and interpersonal communication skills.
Proven analytical, evaluative and problem-solving abilities.
Must be flexible and able to work well independently and in a team environment.
Must be able to work a flexible schedule to include nights, weekends and holidays.
May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted.
Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.
Benefits You Will Enjoy
Part Time
401(k) - Traditional and Roth Retirement Plan
401(k) - Up to 4% Employer Match
Onsite Employee Meal Discounts @ The Grill and Pizzelato
Onsite Entertainment Discounts @ Stage 954
Free Access to Learning Management Platform for continuous Learning and Development
Free Access to Financial Planning Resources through Amerant Bank
Free Access to Exclusive Discounts & Perks
Free Parking
Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
$33k-58k yearly est. Auto-Apply 14d ago
IT - AV TECH I (NON PRODUCTION) - FT
Seminole Hard Rock Hotel & Casino 4.0
Remote support specialist job in Hollywood, FL
Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits!
Responsibilities
Under the direction of the Manager of IT, the incumbent is responsible for installing, maintaining and operating all IP and analog audio/visual equipment.
Essential Job Functions:
* The exhibit is conducted in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida for departmental policies and procedures.
* Install, troubleshoot and optimize IP AV devices including Hardware and Software issues.
* Troubleshoot network connectivity issues and install/re-install cable as necessary.
* Provide basic network administration support including VLAN creation.
* Provide assistance with the rollout of AV system hardware and software upgrades and patches as those requirements arise.
* Liaise with, and provide training and support to, end users and staff on AV system operation and other technical AV issues.
* Collaborate with the Business Analyst, System, and Network administrators to ensure efficient operation of the company's AV environment.
* Assist in ensuring that customer requests via the ticketing system are managed to closure.
* Troubleshoots malfunctions and/or audio & video shorts, when necessary, perform other duties as assigned.
* Maintains all LCD, LED monitors and displays on the property.
* Controls all volume levels and video content for the property, assists local entertainers with sound before and after their scheduled performance time when needed
* Maintain a clean and organized work area as directed.
* Perform administrative tasks as may be required by local and corporate policy.
* Manage replacement spares through RMA programs to ensure maximum hardware availability and minimum down time related to maintenance issues.
* Perform a variety of tasks as required by sister properties.
* Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
* Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
* Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
* Perform other duties as assigned.
Qualifications
Qualifications:
* High School Diploma or equivalent required. An associate's degree in a computer-related discipline is preferred.
* Minimum of two (2) years' experience in computer hardware support and maintenance or AV systems support and maintenance required. Equivalent technical training and certification may be considered.
* Must possess or acquire A+, QYSY 0 and QSYS1 certification in the first 12 months of employment.
* Experience with digital encoders, Direct TV, and digital audio equipment is a plus.
* Technical knowledge of Windows OS is required. Knowledge of current protocols TCP/IP, WINS, DHCP and DNS required.
* Preferred minimum of two (2) years' experience working with and troubleshooting AV related equipment (projectors, sound, TV's, lighting controls, exc.).
* Experience installing, configuring and troubleshooting network AV devices.
* Experience installing wall mounted TV's in a production environment.
* Experience working with the basics of Cisco switches; the ability to configure a VLAN.
* Well-developed written and verbal communication skills along with strong time management and interpersonal skills required.
* Must possess a positive demeanor and work well in a team environment.
* Must be proactive and have a desire to grow professionally, as well as have the ability to take a task from start to finish with planning, research, documentation, and follow-up.
* Must have strong analytical and problem-solving abilities.
* Willingness to work in stressful situations in front of multiple demanding customers.
* A neat appearance and professional conduct are required.
$30k-36k yearly est. Auto-Apply 60d+ ago
Associate Technical Support Engineer
Central Reach 3.9
Remote support specialist job in Fort Lauderdale, FL
CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.
As a key member of the Support team, you will be proactive and show initiative, have exceptional communication skills, have a strong background in customer service, and the ability to identify/pinpoint the origins of both technical, as well as user issues.
Key Accountabilities:
Consult with customers to handle inquiries, troubleshoot user training and technical issues with CR products.
Address customer issues and questions promptly and with a positive attitude.
Conduct technical product research for customers and respond via phone, email and our internal client support system.
Provide accurate information about the products and services.
Accurately document and update customer records based on interactions.
Develop and maintain a knowledge base of the evolving products and services.
Meet targets set for response time, resolution time, and customer satisfaction.
Desired Skills and Experience:
College degree and/or technical support and technical troubleshooting experience.
1+ years previous experience in customer service, IT, or other related fields.
EMR/EHR experience is highly preferred.
Knowledge of healthcare compliance and HIPAA.
Familiarity with the field of ABA is a plus.
RBT or BCBA certification is not required, but also a plus.
Strong empathy for customers
Ability to build rapport with clients
Proficiency with technical products and ability to diagnose complex problems
Ability to prioritize and multitask
Positive and professional demeanor
Ability to provide technical consultation and make best practice recommendations.
Highly organized with superb attention to detail
Proven ability to work in an ever-changing environment, ability to connect the dots and make decisions on your own feet
Ability to communicate clearly and concisely, verbally and in writing
Exercise sound judgment and work successfully with all employee levels, regardless of background and perspectives
Be comfortable working in a distributed, semi-virtual environment
Be able to take minimal direction from others and provide maximal output for yourself (and others)
#LI-Hybrid
Base Salary Range$40,000-$50,000 USD
Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale.
Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.
We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.
Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.
$40k-50k yearly Auto-Apply 4d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Fort Lauderdale, FL
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$34k-57k yearly est. 7d ago
Senior Support Analyst
Arcadis 4.8
Remote support specialist job in Boca Raton, FL
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Arcadis is hiring a Senior Support Analyst to join our Digital Intelligence team, where we deliver advanced IT solutions supporting Intelligent Transportation Systems (ITS). Our systems professionals lead infrastructure deployments, software integration, and complex troubleshooting-driving innovation in global transportation technology.
This position combines remote flexibility with on-site work at our Boca Raton location.
Role accountabilities:
Provide advanced end-to-end IT systems and application support for external customers in private and public sectors.
Lead support and maintenance of Intelligent Transportation Systems (ITS) infrastructure, including software, compute, storage, network, and cloud components.
Configure, monitor, and optimize network monitoring systems (e.g., PRTG) for compute nodes, networking equipment, storage systems, and custom applications.
Install, configure, and administer physical compute nodes and hypervisors (VMware, Hyper-V, Oracle KVM).
Provision and manage AWS/Azure cloud resources, including performance tuning and cost optimization.
Perform advanced VM operations: replication, cloning, backups, monitoring, and troubleshooting.
Configure, manage, and troubleshoot Juniper and Cisco/Meraki network switches and routers, including VLANs, routing protocols, firmware upgrades, and CLI-based configuration.
Perform patching, updates, and maintenance on Windows Server environments (2016, 2022, 2025).
Administer Linux environments (Ubuntu, Rocky Linux, AWS Linux) for system performance, security hardening, and automation.
Collaborate with cross-functional teams to design and implement scalable infrastructure solutions.
Document procedures, configurations, and troubleshooting steps for compliance and knowledge sharing.
Participate in on-call rotation and provide after-hours support as needed.
Provide mentorship to other support members.
Occasional overnight travel (up to 20%).
Qualifications & Experience:
Post-secondary degree in Computer Science, Electrical/Computer Engineering, or equivalent.
6+ years of experience in IT infrastructure support, including physical servers, virtualization, and cloud platforms.
Expert-level experience with Windows Server OS lifecycle management.
Proficient in deploying and administering Dell/HP servers, storage arrays, and virtualization platforms (VMware, Hyper-V, Oracle KVM).
Advanced knowledge of TCP/IP networking, VLANs, routing protocols, and performance tuning.
Hands-on experience with Juniper and Cisco/Meraki network switches and routers, including CLI configuration and troubleshooting.
Strong Linux administration skills (Ubuntu, Rocky Linux, AWS Linux).
Familiarity with automation tools (Ansible, Bash scripting) and monitoring systems.
Proven ability to manage multiple priorities, mentor junior team members, and lead complex projects.
Comfortable with physical lift, movement & installation of IT hardware (servers, switches, storage).
Experience in performing recurring maintenance physical IT hardware (servers, switches, storage).
Willingness to participate in on-call and after-hours support schedules.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $80,000 - $107,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
#LI-SR3
$80k-107k yearly Auto-Apply 41d ago
IT Technician
Dania Entertainment Cen
Remote support specialist job in Dania Beach, FL
Why you should join our winning Team!
FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! The IT Junior Technician provides entry-level technical support to ensure the smooth operation of computer systems, software, and basic network services within the organization. This role assists users with troubleshooting hardware and software issues, supports the setup and maintenance of IT equipment, and escalates more complex problems to senior IT staff when necessary. The IT Junior Technician plays a key role in maintaining system reliability, delivering timely support, and developing technical skills through hands-on experience and guidance from the IT team.
What you will be doing
Maintains, and monitors the operation of the local area network.
Handles all help desk requests.
Maintains inventory database of all electronic equipment, parts and supplies.
Assists with IT orientation for new and existing employees.
Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems.
Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation.
Provides network support to end-users when necessary.
Other duties as assigned.
The ideal candidate for this position
High school diploma preferred.
2-3 years of computer operation experience in a large end-user environment preferred.
Strong technical knowledge of audio-visual equipment, network and PC operating systems.
Strong technical knowledge of current hardware, protocols and standards.
In-depth knowledge of applicable data privacy practices and laws.
Excellent written, oral and interpersonal communication skills.
Proven analytical, evaluative and problem-solving abilities.
Must be flexible and able to work well independently and in a team environment.
Must be able to work a flexible schedule to include nights, weekends and holidays.
May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted.
Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.
Benefits You Will Enjoy
Part Time
401(k) - Traditional and Roth Retirement Plan
401(k) - Up to 4% Employer Match
Onsite Employee Meal Discounts @ The Grill and Pizzelato
Onsite Entertainment Discounts @ Stage 954
Free Access to Learning Management Platform for continuous Learning and Development
Free Access to Financial Planning Resources through Amerant Bank
Free Access to Exclusive Discounts & Perks
Free Parking
Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
How much does a remote support specialist earn in West Palm Beach, FL?
The average remote support specialist in West Palm Beach, FL earns between $29,000 and $71,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in West Palm Beach, FL