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Remote support specialist jobs in West Virginia

- 140 jobs
  • Desktop Support Specialist

    ACL Digital

    Remote support specialist job in Bridgeport, WV

    Role: Desktop Support / IT Support Specialist Type: Contract Duration: Long Term Demonstrates initiative and possesses strong time management skills. Efficiently manages ticket queues while providing support to onsite staff. Proficient in administrating and maintaining Windows Server 2016 and above. Possesses a high level of knowledge in supporting and managing desktop operating systems and applications. Manages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues. Capable of troubleshooting and triaging monitoring system alerts for system and networking environments. Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP. Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues. Best Regards, Rupesh Kumar Lead -Team Talent Acquisition ALTEN Calsoft Labs 2890 Zanker Road, Suite 200, San Jose, CA 95134 D : *************** E: *********************** FOLLOW US @ Twitter | Linkedin | Facebook | ******************
    $33k-48k yearly est. 4d ago
  • IT Support Specialist

    The Structures Company, LLC 4.1company rating

    Remote support specialist job in Bridgeport, WV

    JOB TITLE: IT Support Specialist PAY RATE: $35-39/hour We are a national aerospace and defense staffing agency seeking highly qualified candidates for a position with a top-tier client. Job Details: Job Type: Contract (7-8 months with potential for extension) Industry: Aerospace / Defense / Aviation Benefits: Medical, dental, and vision (Cigna) Perks: Bonus potential + Priority access via Tier 1 supplier Openings Nationwide: Thousands of opportunities across the U.S. Qualifying Questions: Are you a U.S. person as defined under ITAR regulations? Do you meet the educational and experience requirements for this role? Can you commute to the job location or relocate if necessary? Summary: Demonstrate initiative and strong time management skills while managing ticket queues and supporting onsite staff Administer and maintain Windows Server 2016+ environments Provide end-user support for desktop operating systems and applications Manage email administration tasks, including user accounts, permissions, password resets, and troubleshooting login/profile issues Troubleshoot and triage alerts from system and network monitoring tools Perform basic virtualization administration, including VM reboots, resource allocation, and architectural support Support and maintain Active Directory, Group Policy, DNS, and DHCP Troubleshoot Windows and mobile OS hardware and software issues Support Remote Desktop Services and VPNs (SSL/IPSec) Troubleshoot Microsoft 365 products (Exchange, SharePoint, OneDrive, Teams) using GUI and PowerShell Assist with patching and vulnerability management Support Microsoft Autopilot deployments Provide intermediate support for backup and recovery solutions Troubleshoot common remote access tools (e.g., RDP) Maintain a basic understanding of core networking components Create and maintain IT documentation and standards as technologies evolve Support and troubleshoot audio/visual (A/V) systems and equipment Requirements: Bachelor's degree or equivalent combination of education and experience (e.g., 4+ years of relevant experience) Minimum 1 year of IT experience (Helpdesk, Service Desk, or MSP environment) Ability to lift up to 35 pounds Ability to sit or stand for extended periods while working in an office environment U.S. Person (export compliance requirement) Preferred Qualifications: CompTIA Security+ certification MS-900 and/or AZ-900 certifications Experience in a fast-paced environment, such as an MSP Strong hands-on experience with Active Directory, Group Policy, DNS, and DHCP Proficiency supporting Windows, mobile OS platforms, RDS, VPNs, and Microsoft 365 Familiarity with patching, vulnerability management, and backup solutions Experience with Microsoft Autopilot Strong A/V troubleshooting and support skills About Us: The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles. As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries. Eligibility Requirements: Must be a U.S. Citizen, lawful permanent resident, or protected individual under 8 U.S.C. 1324b(a)(3) to comply with ITAR regulations. Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense Take your career to new heights-apply today!
    $35-39 hourly 6d ago
  • Adjunct - Computer Application Specialist Program

    Blue Ridge Community and Technical College 3.8company rating

    Remote support specialist job in Martinsburg, WV

    Teach any combination of Microsoft Office and/or media courses (Word, Excel, Photoshop, InDesign, Illustrator, SharePoint, Digital Photography, etc.) as adjunct faculty in Computer Application Specialist/Digital Media Specialist Programs for day, evening, and online sessions, as needed.Under the direction of the CAS Program Coordinator: * Facilitate Class Instruction. The adjunct instructor is responsible for teaching the assigned class in accordance with learning objectives and session plan outlines specified by the syllabus. Courses may be taught during day, evening, or online sessions. * Develop and manage syllabus materials. In conjunction with the program coordinator, the adjunct instructor is responsible for selecting and compiling tests, assignments and/or online discussion exercises that permit measurement of performance relative to standardized learning objectives. * Coordinate courseware and curriculum with program coordinator. The program coordinator in conjunction with the adjunct instructor is responsible for reviewing any textbook and other courseware changes with the program coordinator and other full-time faculty teaching the course. * Evaluate Student Performance. The adjunct instructor is expected to administer evaluations of student performance based on course deliverables and course rubrics. All course grades will be posted on the Blackboard Grade Center. * Respond Promptly to Grade Determination. The adjunct instructor should submit grades for any assignments, discussion board exercises, and exams and course completion. Input Final Grades in Bridge and into the Blackboard Grade Center (if applicable). * Record Attendance. The adjunct instructor will record weekly class attendance in Bridge as required by college policy.Education * Bachelor's degree (Master's preferred) in Graphics Design or related field, or -Associate's degree AND work experience with industry recognized certifications for the curriculum being taught (Adobe Photoshop, Dreamweaver, InDesign, etc.); * OR • * Bachelor's degree (Master's preferred) in Computer Information Technology, Information Systems or similar, or * Associate's degree AND work experience with industry recognized certifications for the curriculum being taught (IC3, MOS, MCE, etc.) Experience At least one year prior adult teaching experience. Position open until filled. Adjunct pay dependent on degree level. Blue Ridge Community and Technical College is an equal opportunity institution and does not discriminate based on race, color, national origin, sex, pregnancy, age, disability, or religion in admission, employment, or educational programs and activities; nor does it discriminate based on genetic information in employment or employee health benefits. Faculty, staff, students, and applicants are protected from retaliation for making complaints or assisting in investigations of discrimination. If you require reasonable accommodation to complete the job application, pre-employment testing, interview, or to otherwise participate in the hiring process, please contact Megan Stoner, Talent Acquisition & Development Coordinator at ************ or *************************.
    $70k-88k yearly est. Easy Apply 15d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Parkersburg, WV

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $37k-53k yearly est. 60d+ ago
  • Information Technology Support Specialist

    Us Tech Solutions 4.4company rating

    Remote support specialist job in Bridgeport, WV

    + We design, build, and fly advanced aircraft and enabling technologies. We are searching for a talented and self-motivated IT Support Specialist to help us advance the future of flight. + As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation and security of our IT infrastructure. + You will maintain and improve the technical systems of our company to ensure all employees have the technology they need to complete their work, and the organization's important files and information remain safe and intact. + You will provide technical support to our staff, manage and maintain our systems, and contribute to the development of our IT processes and strategies. **Job Description:** + Demonstrates initiative and possesses strong time management skills. + Efficiently manages ticket queues while providing support to onsite staff. + Proficient in administrating and maintaining Windows Server 2016 and above. + Possesses a high level of knowledge in supporting and managing desktop operating systems and applications. + Manages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues. + Capable of troubleshooting and triaging monitoring system alerts for system and networking environments. + Basic virtualization administration skills, including rebooting virtual machines, resource allocation, and basic architecture knowledge. + Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP. + Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues. + Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec). + Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell. + Familiar with patch and vulnerability management. + Experience with Microsoft Autopilot. + Intermediate knowledge of Backup Solutions. + Proficient in troubleshooting common remote solutions such as RDP. + Basic understanding of core network components. + Maintains standards and documentation as products and technologies evolve. + Proficient in audio/visual (A/V) skills, including troubleshooting and supporting A/V equipment and systems. **Minimum Requirements:** + Education/experience typically acquired through advanced education (e.g. Bachelor) or an equivalent combination of education and experience (e.g. 4 years' related work experience). + Minimum 1 year in IT (helpdesk/service desk/MSP) **Preferred Requirements:** + Security+ (CompTIA Security+) + MS-900 / Client-900 + Previous experience in a fast-paced environment, such as an MSP, is a plus + Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP. + Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues. + Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec). + Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell. + Familiar with patch and vulnerability management. + Experience with Microsoft AutoPilot. + Intermediate knowledge of Backup Solutions. + Proficient in troubleshooting common remote solutions such as RDP. + Basic understanding of core network components. + Maintains standards and documentation as products and technologies evolve. + Proficient in audio/visual (A/V) skills, including troubleshooting and supporting A/V equipment and systems. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $28k-43k yearly est. 5d ago
  • IT Technician

    Blue Ridge Risk Partners 4.2company rating

    Remote support specialist job in Beckley, WV

    Title: IT Technician Type: Full-Time, Non-Exempt The IT Technician is a key member of the IT department, responsible for providing technical support and resolving help desk tickets for staff across the organization. This role ensures the smooth operation of computer systems, hardware, software, and network infrastructure. The IT Technician performs the essential functions listed below, while meeting the quality and service standards developed by the agency. Essential Functions: • Responds promptly to help desk tickets and provides technical support to end users via phone, email, and in person. • Diagnoses and resolves hardware, software, and network issues for desktops, laptops, printers, phone system, and mobile devices. • Installs, configures, and maintains computer systems and applications according to company standards. • Assists with onboarding and offboarding employees, including account setup and equipment provisioning. • Documents support activities, solutions, and user instructions in the help desk system. • Escalates complex issues to senior IT staff or external vendors as needed. • Maintains inventory of IT equipment and assists with asset management. • Supports IT projects, system upgrades, and routine maintenance tasks. • Ensures compliance with IT policies, procedures, and security standards. • Communicates effectively with staff, providing clear guidance and technical information. • Proactively identifies opportunities to improve IT processes and user experience. • Provides onsite support as need to office staff at various locations Knowledge, Skills & Abilities: • Strong oral and written communication skills; able train and explain technical concepts to non-technical users. • Ability to function well in a fast-paced and sometimes stressful environment. • Excellent interpersonal and customer service skills. • Strong organizational skills, attention to detail, and time management abilities. • Proficient with Microsoft Office Suite and Windows operating systems. • Familiarity with basic networking concepts and troubleshooting. • Ability to learn new technologies and adapt to changing environments. Requirements Education and Experience: • Prior experience in IT support or help desk role required. • Associate's degree in information technology, Computer Science, or related field preferred. • Experience with NinjaOne or other RMM and ticketing tools preferred. • Experience with Office 365, Cisco Meraki, SQL Database preferred • Basic knowledge of local and wide area networks (LANs and WANs) preferred. • Industry certifications (CompTIA A+, Network+, or similar) a plus. Travel and Schedule: • Must be willing and able to travel to various locations within the agency footprint to support onsite needs (~15% of schedule) • Must be able to work evenings and weekends to support updates and technical issues on occasion (~5% of schedule) The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Blue Ridge Risk Partners is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as individual with a disability, or other applicable legally protected characteristics. Salary Description $55,000 - $65,000
    $55k-65k yearly 48d ago
  • Network Administrator SME

    Govcio

    Remote support specialist job in West Virginia

    GovCIO seeks a Network Administrator (SME) to support our U.S. Coast Guard program. This hybrid role is based in Kearneysville, WV, with significant on-site presence required. Responsibilities Administer and maintain SIPRNet network infrastructure, including routers, switches, firewalls, TACLANEs, and encryption devices, ensuring compliance with DoD and DISA security standards Implement and enforce security configurations and hardening across network devices, servers and endpoints in accordance with STIGs and RMF requirements Conduct vulnerability scans (e.g., ACAS, SCAP), analyze findings and remediate security issues to maintain system accreditation Develop and maintain detailed network documentation, including architecture diagrams, configuration baselines and change control records Support RMF lifecycle activities by preparing and updating accreditation artifacts such as System Security Plans, POA&Ms, and eMASS entries Monitor system performance and security alerts; troubleshoot connectivity, authentication and configuration issues within classified environments Collaborate with cybersecurity teams, system engineers and program leadership to align network resources with mission requirements Participate in technical reviews and change control boards; provide expert recommendations on design modifications and security posture improvements Stay current with emerging technologies, DoD cybersecurity mandates, and best practices for classified network operations Qualifications Bachelor's degree in computer science, information technology, engineering, or related field, and 12+ years (or commensurate experience) Required Skills and Experience Current DoD 8570 IAT Level II certification (e.g., Security+ CE, CCNA Security, SSCP) Minimum 5 years of experience with Cisco routers (39xx, 4xxxx, 8K), switches (29xx, 38xx, 9K), and firewalls (55xx and above) 3 years of active experience with TACLANEs (KG 175D, F, N, and G) and GEM management console at a configuration and engineering build level Clearance Required: must be cleared up to an active Secret clearance Preferred Skills and Experience US Coast Guard experience is highly preferred Experience with these software and technology platforms: Cisco ISE, DoD Zero Trust implementation, F5, Infoblox DNS and Palo Alto firewalls Experience working directly with government leadership or senior military officials GDMS TACLANE school attendance Strong interpersonal skills, problem-solving skills, and time management skills #JP #USCG Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $124,000.00 - USD $155,000.00 /Yr.
    $124k-155k yearly Auto-Apply 6d ago
  • Technical Support Eng - CT

    Canon Medical Systems, USA

    Remote support specialist job in West Virginia

    Technical Support Eng - CT - req1599 Provide modality-specific technical service support within a prescribed region to Field Service Engineers (FSE) and Technical Support Specialists (TSS) for resolution of complex customer situations. Recommendations and actions should be focused to drive the region to technical self reliance. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer and reasonable accommodations will be considered. RESPONSIBILITIES * This is a remote, field-based position. * The selected candidate will be required to live in preferred geographic location in southern portion of NE Region Svc territory: PA, NJ, MD, WV, VA, NC, or SC. * Provide on-site and phone support to FSE and TSS to address installation, application and technical issues. * Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol. * Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments. * Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content. * Participate in the installation of new products within the region. * Support the Beta testing of Field Maintenance Instructions (FMIs) occurring within the zone. Monitor the status and facilitate the completion of all FMIs within the region. * Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site. * Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes. * Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy. * Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions. * Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision). * Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS. * Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front-line staff. Network with other zones to share technical information. * Support zone service marketing efforts. * Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone. * Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools. * Escalates technical issues and inquiries, as needed. * Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience. * Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate * Contributes to and generates knowledge articles per P&P. QUALIFICATIONS * Demonstrated applications knowledge with proven ability to resolve issues caused by basic technologist errors. * Proven ability in developing and maintaining effective internal and external working relationships. * Must maintain active motor vehicle/driver's license from the state where the employee resides. * 4 Year / bachelor's degree or BSEE degree or equivalent work experience in lieu of degree * 5 years Servicing one or more of the following modalities: Ultrasound, CT, MR, Nuclear, and/or X-Ray/Vascular. In-depth knowledge of two or more products within a specific modality. * 7 years Servicing one or more of the following modalities: Ultrasound, CT, MR, Nuclear, and/or X-Ray/Vascular. In-depth knowledge of two or more products within a specific modality. Prior field Technical Support experience * Prior field Technical Support experience * Must maintain active motor vehicle/driver's license from the state where the employee resides in preferred geographic location in southern portion of NE Region Svc territory: PA, NJ, MD, WV, VA, NC, or SC. * Pay Information: Min $96,000 to Max $155,200 annual equivalency (FSE) DOE. * Ability to travel 50% + #LI-RS1 #LI-Remote About us! Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.
    $96k-155.2k yearly 14d ago
  • Tech Support Specialist

    Mhnetwork

    Remote support specialist job in Huntington, WV

    Marshall Health Network is seeking a highly motivated and detail-oriented Tech Support Specialist to provide technical support and assistance to end users. The ideal candidate will troubleshoot hardware and software issues, coordinate department moves, and ensure smooth technology operations. Key Responsibilities: Troubleshoot user logon issues, including password resets and account access problems Diagnose and resolve issues with scanners, printers, and related peripherals Assist with the coordination and execution of department moves, ensuring technology is properly set up and functional Set up new computers, including hardware installation, software configuration, and network connectivity Prepare and maintain training rooms, ensuring computers, projectors, and other tech equipment are operational Work tickets in the ticketing system, documenting issues, resolutions, and follow-up actions Provide excellent customer service and technical support to end users Collaborate with IT teams and other departments to ensure a seamless technical environment Maintain and update technical documentation related to IT support processes
    $33k-57k yearly est. 5d ago
  • Lead Treatment Support Specialist

    United Methodist for Children, Inc. 3.3company rating

    Remote support specialist job in Martinsburg, WV

    What is this job? Provides direct childcare services, ensures that day to day supervision of residents is consistent with agency standards and effectively works as a member of an interdisciplinary team. Assumes the role of Unit Supervisor in their absence. What does the benefits package look like? Accrue vacation at the rate of three weeks per year, plus two floating holidays to use, plus 10 paid holidays when Everstand is closed. That is over 30 days of time off per calendar year ! Paid sick and bereavement leave Up to 3% annual match to retirement contributions Health insurance is available via CareFirst BlueCross BlueShield. Professional & Career Development including Tuition Reimbursement and Continuing Education Assistance Fully Paid CEUs Clinical supervision within your work hours and provided by Board Certified Supervisors Licensure expenses are fully covered What is this company? Everstand? New name, same enduring commitment. This year, we are celebrating 150 years of serving children and families through our work to enrich communities, one family at a time. As we reflected on our history and contemplated our bright future, one thing become clear: the name “Board of Child Care” no longer represented the vast array of services we offer. We are thrilled to share that our name has changed to Everstand! Our holistic range of residential, mental and behavioral health support, trauma recovery, case management, and educational services will continue to grow and expand. Learn more about our rebrand at everstand.org. What is the Caminos Program? You would be helping children who have recently migrated to the United States and are seeking opportunities for reunification with family as well as the chance to pursue their education and legal immigration cases. Everstand calls this our Caminos program, and we see it as a fulfillment of our purpose as a non-profit: to enrich communities, one family at a time. What does this job do specifically? Essential Functions: Model and act in accordance with Everstand 's core values: safety, empathy, relationships, and impact. Honor differences, acknowledge uniqueness, and amplify all voices. Partner with Everstand's Equity, Diversity, and Inclusion (EDI) committee to build (and participate) in trainings and group experiences that strengthen Everstand's commitment to EDI. Model the use of inclusive language. Demonstrate and practice Everstand 's leadership mindset, “Choose kindness. Solve problems and learn together. Make it happen.” Consistently implements each resident's treatment plan and completes documentation, as required, including facilitating Supportive Counseling Services, such as Individual and Group Supportive Counseling, as a Certified Supportive Counselor for residents Accurately administers medication according to physician and/or nurse's orders and documents the medication administration record (MAR), as a Certified AMAP (Training to be completed within 6 months acceptance of Lead TSS/ESS position). Actively encourages and reinforces resident's participation in maintaining established standards of cleanliness and orderliness in their living unit and the surrounding campus. Ensures that each resident's health needs are identified and met within the specified time frame. Demonstrates understanding of the various programs at the Everstand in order to adequately orient staff and residents to the program. Actively encourages and supports each resident's need to achieve satisfactory academic performance. Participates in the development of unit activities, recreation activities and spiritual life awareness while providing direct supervision as required. Provides direct mealtime supervision to assure that residents are provided a balanced meal and that dining procedures are consistently followed. Completes a thorough inventory for each resident's belongings upon admission, discharge and on a quarterly basis. Completes assigned unit system responsibilities and documentation, as needed. Contributes to the prevention and management of challenging behaviors by implementing the everstand's Behavior Support and Therapeutic Crisis Intervention techniques. Ability to organize staffing and therapeutic programming. Able to engage children in positive decision making. Obtain and maintain certification as a “user” in Everstand's electronic health record software system, Cx360. Promotes effective communication through compliance with logbook policy. Fulfills the responsibility of Back Up Campus Supervisor On-Call on a rotating basis. What shifts would I work? Are full time positions available? We are hiring for FULL TIME (40 hours a week) positions with benefits! Front end: Sun 9:00 am-10:30 pm; Mon 2:30 pm-10:30 pm; Tues 2:30 pm-10:30 pm Wed 12:00 pm -10:30 pm. What experience and education do I need? Required Education and Experience High School diploma or equivalency plus 3 years of working with youth in social service setting. Preferred Education and Experience Bachelor's degree plus 1 year of working with youth in social service setting. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Everstand is committed to the policy that all persons have equal access to its programs, facilities, and employment without regard to race, color, national origin, genetic information, pregnancy, ancestry, gender, sexual orientation, age, religion, disability, marital or veterans status. Everstand is a drug, tobacco and alcohol-free workplace and an equal opportunity employer by choice.
    $34k-43k yearly est. Auto-Apply 60d+ ago
  • Network Administrator

    Liniumit

    Remote support specialist job in West Virginia

    Our client, a premier government supply and service provider, is seeking a Network Administrator/Technical Support Specialist, to join their growing team in Kearneysville, WV. The qualified candidate will: Troubleshoot computer software and hardware issues and make repairs and perform scheduled updates. Provide technical support to clients through various channels of communication. Field questions from employees about software installation and hardware upgrades. Maintain network performance by performing network monitoring and analysis and performance tuning, troubleshoot and repair network problems as necessary. REQUIRED SKILLS: Associate's Degree in Computer Engineering or related field - Bachelor's Degree is preferred. 5+ years of experience in an IT support role. Proven experience in a network administrator role Hands on experience in networking, routing and switching Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution is desired Ability to set up and configure server hardware Familiarity with backup and recovery software and methodologies Must possess a solid understanding of computer network cabling. Strong background in server management and software installations and upgrades.
    $60k-78k yearly est. 60d+ ago
  • Network Admin Intermediate

    Ideal Innovations 4.4company rating

    Remote support specialist job in Clarksburg, WV

    Highlights: * Our Team is very motivated in the success of the mission, also the contract is very flexible with hours. * The Team is separated into 7 different tasks, and each task has its part in order to guarantee the success of the mission/warfighter. * You will be reviewing the different technologies and understanding our environment and the impact across the globe. * Customer support is a huge factor for our client and to understand the requests from around the world. * You will become well versed in Cisco iOS-XE, NX-OS, Firepower, CUMC, Unity, along with other technologies. Typical Day: The Intermediate Network Administrator will require a deep understanding of enterprise network architecture, Layer 2/3 switching, routing protocols, and network security standards. You will be responsible for the installation, configuration, maintenance, performance, and security of the network infrastructure to include documentation in accordance with DoD policies in Clarksburg, WV. Tasks: * Manage network performance and proactively maintain security protocols. * Configure, install, and maintain Layer 2/3 switches, routers, wireless access points, firewalls, encryption devices, and telecommunication systems. * Troubleshoot complex network issues across a variety of devices and configurations. * Implement and enforce information security procedures in compliance with organizational policies. * Configure routing protocols including OSPF and BGP and manage both IPv4/IPv6 based networks. * Set up and manage IPSec tunnels, 802.1x, and 802.11 LAN/MAN environments. * Define and enforce network policies, procedures, and performance standards. * Train users in network operations and best practices Required Qualifications: Education: Bachelor's Degree in computer science, information science, engineering, business, or related scientific or technical discipline or equivalent in accordance with Education/Experience. (Preferred not required) Experience: Four (4) Years. (Required) * Experience in designing, installing, configuring, and maintaining core network infrastructure solutions. * Extensive working knowledge of routing protocols (Enhanced Interior Gateway Routing Protocol (EIGRP), Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), multicast), VoIP solutions, and cabling services. * Interfaces with other team members to promote communications, status, progress, and problem-solving to aid in meeting goals. Certifications IAT Level II. * Must meet DoDM 8140.03 (formerly DoD 8570 IAT-II) compliance (e.g., CompTIA Security+). * Must be a US Citizen. * Must be able to obtain and maintain an active DoD Secret Clearance. * IAT-II baseline certification requirements IAW DOD 8570.01-M - (Security+ CE, GSEC, or SSCP). * Computing Environment (CE) Certifications to be determined by government upon final job assignment. Desired Qualifications: * Additional network certifications. * Cisco Certified Network Associate (CCNA). * An MS or BA/BS in computer sciences or information technology with 2+ additional years of experience. * Proficiency with Microsoft Office products. * Experience with Remedy ticketing system. * Able to multitask, prioritize, and manage time efficiently Accurate and precise attention to detail. * Strong written and verbal communication skills. * Excellent analytical, quantitative, and organizational skills. * Good interpersonal skills and communication with all levels of management. * Must be willing to provide after-hours support in emergency situations. * Extensive working knowledge Security Technical Implementation Guide (STIG) implementation. Physical Requirements: * Predominantly operates in an office environment. Some periods of time may be spent in computer room and communications equipment spaces for installation, testing, and troubleshooting. Some work (less than 5%) requires moving and lifting of heavy networking equipment. Shift Information: * Day shift * Contract has the flexibility for employees to work either 8 hours for 5 days and/or 10 hours for 4 days at the Project Manager's discretion. Clearance: Current US Secret clearance Location: Clarksburg, WV Ideal Innovations, Inc. is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. Ideal Innovations, Inc. is a VEVRAA Federal Contractor.
    $60k-76k yearly est. 60d+ ago
  • Network Administrator (6:45am - 7:00pm Sunday - Thursday)

    Gcyber

    Remote support specialist job in Ranson, WV

    Job DescriptionGCyber is hiring a Network Administrator to support our newly awarded United States Coats Guard (USCG) Maverick contract. The Network Administrator will manage, maintain, and optimize network systems to support continuous operations and mission-critical activities. This position is 6:45am - 7:00pm Sunday - Tuesday and is located in Kearneysville, WV. As the Network Administrator, you will: Manage, maintain, and optimize network systems in a 24/7 operational environment to ensure availability and security. Configure and administer network devices (routers, switches) while troubleshooting complex issues involving TCP/IP, VLANs, and routing protocols (BGP, OSPF). Utilize advanced monitoring tools (Wireshark, SolarWinds) to proactively analyze performance, detect issues, and drive rapid resolution. Implement and enforce robust network security protocols and industry best practices to safeguard sensitive data and systems. Collaborate with internal teams and stakeholders to integrate services efficiently, while supporting shift work to meet continuous operational demands. Minimum Qualifications and Experience Active DoD Secret clearance Bachelor's Degree with 5+ years of experience (or commensurate experience.) 8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP) Minimum of 5-8 years of experience in network administration or related roles. Our Benefits GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: 26 Days of Paid Leave + Annual PTO Increase An extra day of paid leave for every year of employment with GCyber Paid Parental Leave Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave 401(k) Matching 100% Company-funded Disability Insurance 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members Training and Professional Development Plans Commuter Benefits Plan Parking and Transportation Allowance Equal Opportunity Employer GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. *********************************** Powered by JazzHR pTwJeNt6XD
    $61k-79k yearly est. 7d ago
  • Engineer, Software & Information Platform

    Cardinal Health 4.4company rating

    Remote support specialist job in Charleston, WV

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 6d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Charleston, WV

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $36k-51k yearly est. 60d+ ago
  • Network Administrator - NIGHT SHIFT (6:45am - 7pm Sunday - Tuesday)

    Govcio

    Remote support specialist job in West Virginia

    GovCIO is seeking a Journeyman Network Administrator to join our team, supporting a critical program with the U.S. Coast Guard. This position is primarily onsite in the Kearneysville, WV area, with the possibility of occasional remote work based on operational needs and management approval. This is a NIGHT SHIFT (6:45am - 7pm Sunday - Tuesday) position. Responsibilities The Network Administrator will be a key member of the Information Technology Operations Center (ITOC), a 24/7 facility dedicated to ensuring seamless operation and robust security of critical IT infrastructure. This role involves managing, maintaining, and optimizing network systems to support continuous operations and mission-critical activities. Manage, maintain, and optimize network systems within a demanding 24/7 operational environment to ensure high availability and security of critical IT infrastructure. Configure and manage a variety of network devices, including routers and switches. Utilize advanced network monitoring and analysis tools such as Wireshark and SolarWinds to proactively monitor performance, identify potential issues, and ensure rapid resolution. Implement and enforce stringent network security protocols and industry best practices to protect sensitive data and systems. Conduct in-depth troubleshooting for complex network issues related to TCP/IP protocols, VLAN management, and routing and switching protocols (BGP, OSPF). Collaborate effectively with internal teams and stakeholders to ensure seamless integration of network services and operational efficiency. Be available for shift work as required by the 24/7 operational needs of the ITOC. Qualifications Bachelor's with 5+ years (or commensurate experience) Minimum of 5-8 years of experience in network administration or related roles. A relevant associate's or bachelor's degree in Information Technology, Computer Science, or a related field is preferred; relevant experience may be considered in lieu of a degree Current DoD 8570 IAT Level II certification (e.g., Security+ CE, CySA+, CCNA Security). Proficiency in configuring and managing network devices (routers, switches). Strong foundational knowledge of TCP/IP Protocols, VLAN Management, and key Routing and Switching protocols (e.g., BGP, OSPF). Hands-on experience with network monitoring and troubleshooting tools (e.g., Wireshark, SolarWinds). Strong knowledge of network security protocols and best practices. Ability to thrive in a 24/7 operational environment, including availability for shift work. Clearance Required: Must be clearable up to an active Secret clearance Preferred Skills and Experience US Coast Guard experience is highly preferred. Relevant networking certifications such as Network+, CCNA, CCNP, or equivalent. Experience managing and maintaining enterprise networks and datacenter environments. #JP #HCS #USGC Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $71,150.00 - USD $105,000.00 /Yr.
    $71.2k-105k yearly Auto-Apply 12d ago
  • Network Admin Intermediate

    Ideal Innovations, Inc. 4.4company rating

    Remote support specialist job in Clarksburg, WV

    Highlights: Our Team is very motivated in the success of the mission, also the contract is very flexible with hours. The Team is separated into 7 different tasks, and each task has its part in order to guarantee the success of the mission/warfighter. You will be reviewing the different technologies and understanding our environment and the impact across the globe. Customer support is a huge factor for our client and to understand the requests from around the world. You will become well versed in Cisco iOS-XE, NX-OS, Firepower, CUMC, Unity, along with other technologies. Typical Day: The Intermediate Network Administrator will require a deep understanding of enterprise network architecture, Layer 2/3 switching, routing protocols, and network security standards. You will be responsible for the installation, configuration, maintenance, performance, and security of the network infrastructure to include documentation in accordance with DoD policies in Clarksburg, WV. Tasks: Manage network performance and proactively maintain security protocols. Configure, install, and maintain Layer 2/3 switches, routers, wireless access points, firewalls, encryption devices, and telecommunication systems. Troubleshoot complex network issues across a variety of devices and configurations. Implement and enforce information security procedures in compliance with organizational policies. Configure routing protocols including OSPF and BGP and manage both IPv4/IPv6 based networks. Set up and manage IPSec tunnels, 802.1x, and 802.11 LAN/MAN environments. Define and enforce network policies, procedures, and performance standards. Train users in network operations and best practices Required Qualifications: Education: Bachelor's Degree in computer science, information science, engineering, business, or related scientific or technical discipline or equivalent in accordance with Education/Experience. (Preferred not required) ​Experience: Four (4) Years. (Required) Experience in designing, installing, configuring, and maintaining core network infrastructure solutions. Extensive working knowledge of routing protocols (Enhanced Interior Gateway Routing Protocol (EIGRP), Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), multicast), VoIP solutions, and cabling services. Interfaces with other team members to promote communications, status, progress, and problem-solving to aid in meeting goals. **** Certifications IAT Level II. **** Must meet DoDM 8140.03 (formerly DoD 8570 IAT-II) compliance (e.g., CompTIA Security+). Must be a US Citizen. Must be able to obtain and maintain an active DoD Secret Clearance. IAT-II baseline certification requirements IAW DOD 8570.01-M - (Security+ CE, GSEC, or SSCP). Computing Environment (CE) Certifications to be determined by government upon final job assignment. Desired Qualifications: Additional network certifications. Cisco Certified Network Associate (CCNA). An MS or BA/BS in computer sciences or information technology with 2+ additional years of experience. Proficiency with Microsoft Office products. Experience with Remedy ticketing system. Able to multitask, prioritize, and manage time efficiently Accurate and precise attention to detail. Strong written and verbal communication skills. Excellent analytical, quantitative, and organizational skills. Good interpersonal skills and communication with all levels of management. Must be willing to provide after-hours support in emergency situations. Extensive working knowledge Security Technical Implementation Guide (STIG) implementation. Physical Requirements: Predominantly operates in an office environment. Some periods of time may be spent in computer room and communications equipment spaces for installation, testing, and troubleshooting. Some work (less than 5%) requires moving and lifting of heavy networking equipment. Shift Information: Day shift Contract has the flexibility for employees to work either 8 hours for 5 days and/or 10 hours for 4 days at the Project Manager's discretion. Clearance: Current US Secret clearance Location: Clarksburg, WV Ideal Innovations, Inc. is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. Ideal Innovations, Inc. is a VEVRAA Federal Contractor .
    $60k-76k yearly est. 60d+ ago
  • Network Administrator

    Gcyber

    Remote support specialist job in Ranson, WV

    GCyber is hiring a Network Administrator to support our newly awarded United States Coats Guard (USCG) Maverick contract. The Network Administrator will manage, maintain, and optimize network systems to support continuous operations and mission-critical activities. As the Network Administrator, you will: Assist in managing and maintaining network systems in a 24/7 operational environment to ensure availability and security. Support configuration and administration of network devices (routers, switches) and conduct initial troubleshooting for TCP/IP and VLAN issues, escalating complex problems as needed. Utilize monitoring tools (Wireshark, SolarWinds) to track performance, identify issues, and aid in rapid resolution. Enforce network security protocols and industry best practices to safeguard sensitive data and systems. Collaborate with internal teams to integrate services efficiently while supporting shift work to meet continuous operational demands. Minimum Qualifications and Experience Active DoD Secret clearance Bachelor's Degree with 2-5 years of experience (or commensurate experience.) 8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP) Minimum of 2-5 years of experience in network administration or related roles. Our Benefits GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: 26 Days of Paid Leave + Annual PTO Increase An extra day of paid leave for every year of employment with GCyber Paid Parental Leave Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave 401(k) Matching 100% Company-funded Disability Insurance 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members Training and Professional Development Plans Commuter Benefits Plan Parking and Transportation Allowance Equal Opportunity Employer GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. ***********************************
    $61k-79k yearly est. Auto-Apply 34d ago
  • Network Administrator

    Govcio

    Remote support specialist job in Charleston, WV

    GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities** This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+. + Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat, + Palo, etc.) - can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions. + 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls. + 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc. + 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower. + 3+ years' experience or working knowledge of SW Defined Networking. + 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willingness to be a team player. ***PENDIN CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible. + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning + Support Lead (Program Manager - Intermediate) **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $110,000.00 - USD $140,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6775_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_
    $110k-140k yearly 60d+ ago
  • Network Administrator (6:45am - 7:00pm Sunday - Thursday)

    Gcyber

    Remote support specialist job in Ranson, WV

    GCyber is hiring a Network Administrator to support our newly awarded United States Coats Guard (USCG) Maverick contract. The Network Administrator will manage, maintain, and optimize network systems to support continuous operations and mission-critical activities. This position is 6:45am - 7:00pm Sunday - Tuesday and is located in Kearneysville, WV. As the Network Administrator, you will: Manage, maintain, and optimize network systems in a 24/7 operational environment to ensure availability and security. Configure and administer network devices (routers, switches) while troubleshooting complex issues involving TCP/IP, VLANs, and routing protocols (BGP, OSPF). Utilize advanced monitoring tools (Wireshark, SolarWinds) to proactively analyze performance, detect issues, and drive rapid resolution. Implement and enforce robust network security protocols and industry best practices to safeguard sensitive data and systems. Collaborate with internal teams and stakeholders to integrate services efficiently, while supporting shift work to meet continuous operational demands. Minimum Qualifications and Experience Active DoD Secret clearance Bachelor's Degree with 5+ years of experience (or commensurate experience.) 8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP) Minimum of 5-8 years of experience in network administration or related roles. Our Benefits GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: 26 Days of Paid Leave + Annual PTO Increase An extra day of paid leave for every year of employment with GCyber Paid Parental Leave Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave 401(k) Matching 100% Company-funded Disability Insurance 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members Training and Professional Development Plans Commuter Benefits Plan Parking and Transportation Allowance Equal Opportunity Employer GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. ***********************************
    $61k-79k yearly est. Auto-Apply 34d ago

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