A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion.
#J-18808-Ljbffr
$69k-114k yearly est. 3d ago
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Senior Help Desk Analyst
Vanderweil Engineers 4.4
Remote support specialist job in Boston, MA
Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors-including Science & Technology, Mission Critical, Academic, Healthcare, and Commercial. As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project.
We offer mentorship, growth and stability in an ever-changing volatile environment. Join us to do the best work of your career as a Senior Helpdesk Analyst at our Boston, MA headquarters (Seaport District - four minutes from South Station, Hybrid schedule).
What You will Achieve
Delivering best in class support to Vanderweil internal clients.
Work with new technology and latitude to take ownership of business technology initiatives.
Use your versatility and problem-solving skills to deliver solutions while solving challenges.
Learn from a long tenured team of technology professionals.
Responsibilities:
Endpoint & Identity Management
Microsoft Intune / Endpoint Manager (Laptop imaging and deployment etc)
MS Teams Phone support
User and device lifecycle management:
Troubleshoot device compliance, update failures, and encryption issues
User moves/ adds/ changes
Troubleshooting
Basic & Advanced Technical Support - Serve as Tier 2 / Tier 3 escalation point for complex incidents including supporting other offices and wfh colleagues
Troubleshoot advanced issues across:
Windows 11 OS Platform
Microsoft 365 (Exchange Online, Teams, OneDrive)
Active Directory / Entra ID (Azure AD)
VPN, MFA, SSO
Application installs
Work with infrastructure & cybersecurity teams to solve complex issues
Open and manage support tickets with vendor support
Conference Room Audio Visual Setup and Support
Setup and support Conference Room AV devices (mostly Logitech RallyBar)
Security & Compliance SupportSupport MFA enrollment and recovery
Assist with investigation of/ response to suspicious activity
Follow secure handling and escalation procedures
Knowledge, Process & Automation
Create and maintain:
Knowledge base articles
Standard operating procedures (SOPs)
Recommend improvements to tools and workflows
Requirements:
5+ years in Helpdesk with increasing responsibility
Strong communication and interpersonal skills
Network fundamentals - DNS, DHCP, TCP/IP, VPN
Endpoint Management - Intune, GPO, Windows Update
Autodesk Engineering is a plus
Ability to lift at least 35lbs
Some infrequent travel to other Vanderweil offices
Flexible & Hybrid Work Culture
At Vanderweil Engineers, we believe our best work is done when flexibility is offered.
We know that work/life balance is crucial to our employees, our flexible and hybrid work style allows team members to have the freedom to be innovative, and drive results their way. To learn more about our work culture, please visit us at *******************
Our wellness programs are above and beyond, as our team members physical and behavioral health are a priority.
The compensation range is $75,000 - $85,000 commensurate with years of experience, professional licensure and education.
$75k-85k yearly 4d ago
Manufacturing Technical Operations Specialist
JMD Technologies Inc.
Remote support specialist job in Boston, MA
Title: Senior Manufacturing Technical Operations Specialist
Employment Type: Contract (12 months + possible extension or conversion)
Status: Accepting Candidates (Multiple Openings)
About the Role:
We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment.
Key Responsibilities:
Triage manufacturing issues in real time on the manufacturing floor
Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities
Apply structured root cause analysis tools to identify issues and drive resolution
Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments
Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs)
Support strong quality documentation practices in a GMP-regulated environment
Qualifications:
6+ years of progressive experience in pharmaceutical development or manufacturing
4+ years of hands-on analytical investigations and Quality Control experience
Strong background in analytical investigations and quality documentation
Experience supporting QC / analytical operations in GMP manufacturing
Exposure to facility or calibration investigations is a plus (not required)
Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically
Compensation (MA Pay Transparency):
Estimated hourly range: $50-$58/hr (W-2)
Final rate within this range will be based on experience, skill set, shift alignment, and interview results
$50-58 hourly 2d ago
Technical Operations Specialist
Insight Global
Remote support specialist job in Boston, MA
Insight Global is seeking multiple Senior Specialists for various shifts to join our clients Manufacturing Technical Operations (MTO) team in Boston. This role involves complete ownership of quality records, including Deviations, CAPAs, Change Controls, Risk Assessments, and Analytical and Quality Control Investigations supporting cell manufacturing.
Key Responsibilities:
-Triage manufacturing issues in real-time on the manufacturing floor.
-Lead and write investigations for quality events using root cause analysis tools.
-Collaborate with SMEs to determine immediate actions, containment, and document impact assessments.
-Propose corrective and preventive actions based on root cause analysis.
-Manage CMC CAPAs and change controls from initiation to closure.
-Own deviations, CAPA, Effectiveness Check (EC), and Risk Assessment records in eQMS.
-Ensure all timelines and due dates are met.
Promote compliance best practices within MTO and QA teams.
-Support MTO intake and prioritization, distributing and acting on metrics.
-Implement MTO best practices and ensure exceptional collaboration and communication.
-Maintain schedule flexibility to support cell manufacturing clinical hours.
-Perform other duties and projects as assigned.
-This is an on-site position based in Boston. If you are passionate about quality and compliance in cell manufacturing, we encourage you to apply.
Shifts
1st shift: Monday-Friday - 8:00am-5:00pm
2nd shift: Sunday - Thursday - 3:00pm-11:30pm
Required Skills & Experience
•6+ years progressive experience in pharmaceutical development and manufacturing.
•BS in engineering, science or related discipline.
•Excellent planning and organizational skills, with the ability to balance production, development and continuous improvement needs.
•Experienced with technical writing and performing event investigations in a GMP-compliant environment.
•Experience gowning manufacturing floor in Grade B environments.
Compensation:
$45/hr to $55/hr.
Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
$45 hourly 1d ago
Field Specialist QA Operations
TSR Consulting 4.9
Remote support specialist job in Devens, MA
84211
**Please only local candidates to Devens MA
**Pharmaceutical experience is a MUST
Work Schedule is a 2 week rotation:
* 5am to 5:30pm, 2 on (Tue, Wed)
* 2 off (Thurs, Fri)
* 3 on (Sat, Sun Mon)
* 2 off (Tues, Wed)
* 2 on (Thurs, Fri)
* 3 off (Sat, Sun, Mon)
* Holidays included as the needs of the business warrant.
TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.
Our client, a leading pharmaceutical company is hiring a Field Specialist QA Operations for a 12+ months contracting assignment.
Must have skills:
Minimum 4 years relevant work experience, with experience in a Quality Assurance role
Required manufacturing shop floor documentation experience
Must have strong authorship and ability to critically review investigations, interpret results and generate technical conclusions consistent with Quality risk management principles
Understands continuous improvement and improves efficiency and productivity within the group or project
Must have sound knowledge and experience in FDA regulated cGMP warehousing, Quality, and compliance environments
Directs quality initiatives that accomplish continuous improvement and enhance site quality system efficiencies
Routinely recognizes and resolves Quality issues; Informs management of proposed solutions
Knowledge of US and global cGMP requirements
Must have strong authorship and ability to critically review investigations, interpret results and generate technical conclusions consistent with Quality risk management principles
Knowledge of quality processes, including material disposition, change control, product complaints, deviations, investigations, and CAPA management
Pay: $57-58/hour W2
Location: Devens MA
Responsibilities:
Perform QA on the floor activities
Ensure manufacturing compliance with applicable procedures and batch records
Perform real time review of manufacturing batch records
Review manufacturing shop floor documentation
$32k-45k yearly est. 3d ago
Production Support Specialist - 26-00177
Cyberthink Inc. 4.2
Remote support specialist job in Framingham, MA
As a Production SupportSpecialist, you will play a key role in supporting Store equipment platform of over 15,000 machines. This assignment will provide the opportunity to dig into detail and use analytical skills to manage supplies and vendors! You will play a supporting role in vendor management and general database support while working with a group of highly skilled professionals in a result focused environment.
Key Responsibilities:
Monitor reporting detailing equipment that requires service that is outside of service level agreements:
Communicate expectations and track results
Escalate concerns as needed
Log data into tracking sheets
Process and track invoices:
Enter and calculate status of spend
Ensure invoices are received and processed timely
Create weekly Supply reports:
Download data and create spreadsheet communication to major providers
Track status of communications
Monitor supply levels
Communication/Interactions:
Excellent verbal and written communication skills
Highly collaborative team player with can-do attitude
Results-oriented, analytical thinker, intellectually curious
Required Skills, Experiences, Education and Competencies:
Bachelor's degree
Aggressive and proactive attitude to solve problems and win at all levels
MS Office, PowerPoint, Advanced Microsoft Excel skills
Detail-oriented, organized
Project management
Self-motivated
Data science, inventory management
The hourly range for roles of this nature are $18.00 to $25.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyber Think is an Equal Opportunity Employer.
$18-25 hourly 2d ago
IT Tech Support- Only W2 and Locals Only
SGS Technologie 3.5
Remote support specialist job in Andover, MA
US Citizens and Green card holders would be considered only on W2.
We are looking for a Deskside Support Technician to provide hands-on technical support for end users. The ideal candidate will be responsible for troubleshooting and resolving issues related to desktops, laptops, printers, and other IT hardware/software in an onsite environment.
Key Responsibilities
Provide onsite deskside support to end users for desktops, laptops, and peripherals
Diagnose and resolve hardware and software issues on Windows systems
Install, configure, and troubleshoot printers (local & network printers)
Perform system setups, imaging, OS installations, and upgrades
Troubleshoot issues related to MS Office, Outlook, email, and common business applications
Replace faulty hardware components (RAM, hard drives, keyboards, monitors, etc.)
Provide support for basic networking issues (LAN, Wi-Fi connectivity, VPN access)
Log, track, and resolve incidents using a ticketing system
Escalate unresolved issues to appropriate teams when required
Maintain IT asset inventory and documentation
Ensure adherence to IT policies and security standards
Required Skills & Qualifications
Strong experience in desktop & laptop troubleshooting (Windows 10/11)
Hands-on experience with printer setup, configuration, and troubleshooting
Good understanding of hardware components and peripherals
Experience with Active Directory (password resets, user unlocks, basic group management)
Knowledge of ticketing tools (ServiceNow, Remedy, Jira, etc.)
Basic understanding of networking concepts (IP, DNS, DHCP)
Excellent customer service and communication skills
Ability to work independently in an onsite environment
Preferred Qualifications
IT certifications (CompTIA A+, Network+, or similar)
Experience supporting corporate or enterprise environments
Exposure to SCCM, Intune, or endpoint management tools
Soft Skills
Strong problem-solving abilities
Patience and professionalism while supporting end users
Ability to manage multiple tasks and prioritize effectively
$51k-67k yearly est. 2d ago
Clinical Field Specialist
Accordance Search Group
Remote support specialist job in Boston, MA
Clinical Field Specialist - Boston (covering sites from Boston to NY)
Provide clinical expertise at training labs, including hands on implant procedure training with several physicians at a time in a simulated EP lab setting.
Assist in onsite education and technical training activities with physicians and hospital support staff.
Educate implanting teams on proper indications for use
Provide support on questions regarding device follow up.
Facilitate onsite training in-service with staff on procedure simulators, including simulated procedures and procedural troubleshooting.
Support local field representative training to support the study, if applicable.
Responsible for implant and follow-up visit procedure support
Assist clinical studies team in data collection during implant and follow-up visits
Responsible for scheduling individual travel arrangements
Maintain hospital eligibility/access with various vendor credentialing services.
Maintains a high level of communication with study sites and customers, Manager, FPS Group, and the GPS study team, including the Field Clinical Studies Engineering group, throughout the Global Pivotal Study.
FPS and FCSE are expected at implant/ follow-up with FPS focus on implant procedure support and programming and FCSE focus on study protocol requirements
Experience:
Bachelor's degree in engineering, biological sciences, or a related field, OR equivalent or related experience in cardiology or clinical research.
3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable product.
Prior experience with Cardiac Rhythm Management (CRM) required
Preference for CCDS certification.
Travel Requirements
75% overnight travel may be required.
$44k-80k yearly est. 2d ago
Fleet Management Support Specialist
Crown Equipment Corporation 4.8
Remote support specialist job in Boston, MA
:
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Responsibilities
Responsible for driving end-user adoption of Crown InfoLink products.
Helps customer develop and implement best practices and standard operating procedures.
Prepare internal and external customers for a successful implementation by planning, training and managing support service processes.
Develop and support the retail network to provide web-user and operator trainer training.
Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes.
Analyze Crown InfoLink data and make recommendations on action steps.
Participate in sales calls and demos to the extent that it relates to the after-sale support.
Quote, sell, and provide Crown InfoLink support services.
Minimum Qualifications
2-4 years related experience
Associate degree (Business)
Must have valid driving privileges
Extensive travel & overnight stays (over 20%)
Preferred Qualifications
Lead and effectively garner customer support to achieve customer objectives.
Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
$46k-59k yearly est. 19h ago
Support Specialist
Business Needs Inc.
Remote support specialist job in Framingham, MA
Key Responsibilities:
Monitor reporting detailing equipment that requires service that is outside of service level agreements:
• Communicate expectations and track results
• Escalate concerns as needed
• Log data into tracking sheets
Process and track invoices:
• Enter and calculate status of spend
• Ensure invoices are received and processed timely
Create weekly Supply reports
• Download data and create spreadsheet communication to major providers
• Track status of communications
• Monitor supply levels
Communication/Interactions:
• Excellent verbal and written communication skills
• Highly collaborative team player with can-do attitude
• Results-oriented, analytical thinker, intellectually curious
Essential skills and experience:
• Knowledge of Excel a must
• Detail-oriented, organized
• Project management
• Self-motivated
• Data science, inventory management
• Knowledge of MS Office, PowerPoint a plus
Education:
• Bachelor's degree
• Aggressive and proactive attitude to solve problems and win at all levels
• Intermediate to Advanced Microsoft Excel skills
$34k-58k yearly est. 2d ago
Operations Support Associate
Primark 2.6
Remote support specialist job in Boston, MA
Operations Support
Shift: 9AM-2PM
Because your opportunities are endless
Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you create a safe customer and colleague in-store environment and support operational excellence for an amazing shopping experience. If you are ready to do retail our way, apply now to be an in-store Operations Support colleague!
What will I be doing?
As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for our customers. From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store.
Here is how it looks in action:
• Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence
• Support the customer experience by printing POS tickets and assist with updating price adjustments
• Support with EHS activities in accordance to local guidelines, including training new hiring and training refresher courses
• Raise maintenance repair orders, liaising with contractors, and supporting store management teams required contractor paperwork
• Assist with reporting and resolving technology repairs in a timely manner
• Input updates to systems and maintain stock file accuracy and manage lost property process
• Order PPE, store stationary orders, shop floor hardware goods, and ensure First Aid kits are stocked
• Support with routine self-audits and update the Store Manager/ EHS & Operations In-Store Lead on daily/weekly activities and deadlines
Who you are:
You have a passion for store operations and enjoy providing a great colleague and customer experience! You also bring the following skills and experience:
• Strong organizations, administration, and data entry skills.
• Great people skills with the ability to build and maintain credible working relationships with colleagues.
• Ability to effectively communicate, guide, and support colleagues
• Planning and organising skills with strong attention to detail.
• Administrative, data entry, and computer skills.
• Positive, proactive, and self-motivated
Excited? Good. Because it's energising to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging.
We encourage all our people to grow, learn, and develop. Apply today to join us!
Our fashion isn't one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together.
The pay range for this role is: $18.70
This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
$18.7 hourly 1d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Worcester, MA
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$47k-81k yearly est. 8d ago
Technology Support Specialist
Creative Financial Staffing 4.6
Remote support specialist job in Tolland, CT
a { text-decoration: none; color: rgba(70, 79, 235, 1) } tr th, tr td { border: 1px solid rgba(230, 230, 230, 1) } tr th { background-color: rgba(245, 245, 245, 1) } Technology SupportSpecialist (Level 1 & Level 2)
Expected Hourly Rate: $24-$29/hr
Location: Tolland, CT
Why take a Technology SupportSpecialist role with our client?
Join a collaborative IT team in a positive, people-focused environment
Work in a role that combines technical problem-solving with strong interpersonal interaction
Gain hands-on experience across a wide range of IT responsibilities-help desk support, system administration, and project work
Be mentored by an experienced IT Manager who values growth and professional development
Enjoy variety in your day-from resolving Level 1 tickets to tackling more complex Level 2 issues
What will the Technology SupportSpecialist do?
Manage Level 1 and Level 2 support tickets, providing timely resolution for hardware, software, and network issues
Deliver technical assistance to end-users, including new hire setup, imaging, and onboarding training
Troubleshoot and resolve issues in a hybrid Microsoft environment (Active Directory, Azure, Office 365)
Perform routine system maintenance, updates, and assist with server patching
Collaborate on IT projects such as asset lifecycle management, process improvements, and infrastructure upgrades
Communicate effectively with both technical and non-technical stakeholders across multiple departments
What the company needs in a Technology SupportSpecialist:
Proven experience in IT support, including handling Level 1 and Level 2 tickets
Strong knowledge of Microsoft technologies (Active Directory, Azure, Office 365)
Ability to prioritize and multitask in a fast-paced environment
Engaging personality and professional demeanor-comfortable speaking with people at all levels of the organization
Excellent communication skills for explaining technical concepts to non-technical users
Familiarity with ticketing systems and documentation best practices
Willingness to work on-site 5 days a week on-site
Bonus Points:
Experience supporting users during peak business cycles
Passion for learning and professional growth
Ability to build rapport and maintain positive relationships with end-users
What are the benefits of taking this role?
Hands-on exposure to a broad range of IT operations
Work in a friendly, collaborative environment that values communication and teamwork
Build new skills while being mentored by experienced IT leadership
Play a key role in ensuring smooth daily operations through effective technical support
Enjoy a hybrid schedule with 4 days onsite and 1 remote day
#ZRCFSTECH#INDEC2025#CFSDEC2025#CBDEC2025#LI-DS1
$24-29 hourly 23h ago
Production Support Specialist
E.T. Gresham 3.1
Remote support specialist job in Malden, MA
The Commonwealth of MA has a 12+ month contract role in Malden, MA (just north of Boston) for a Production SupportSpecialist Local Candidates are highly preferred as they interview/hire local candidates 1st but it is not a must. (I would like east coast candidates)
Key Things: data analysis experience, XML, SQL, DBMS experience such as Oracle, Access, and MS-SQL, and 4+ years experience
Description:
Our client in Malden, MA for a 12 month contract opening for a Production SupportSpecialist.
Our client is in the process of implementing standard data collection formats and processes for school districts across the Commonwealth.
The Schools Interoperability Framework (SIF) is the standard format that all districts will utilize to report student, course, personnel and discipline information to the state.
The goals of our program are to (1) increase the quality and availability of data (2) reduce the amount of redundant work performed by districts to manipulate data for each collection and (3) establish a framework to support the future direction and needs of the Commonwealth which include real-time collection and sharing of information.
Looking for Production SupportSpecialists to:
1) improve the ability for the 434 districts to successfully certify data collections via SIF by providing excellent customer service and problem solving for districts and vendors
2) provide data analysis, troubleshoot problems, and provide guidance to vendors and districts trying to complete the transition to sending data via SIF XML standards.
DUTIES AND RESPONSIBILITIES
-Provide first tier technical support for Production and lower environments.
-Document issues and identify patterns in issues for escalation to the management and development teams.
-Perform research and analysis on XML messages, validation errors and business rules to provide guidance on how to clear errors for vendors, and business users.
-Participate in weekly meetings with vendors and team members.
-Resolve assigned/delegated technical issues.
-Work with other teams as necessary to troubleshoot errors, escalate issues and provide support services.
-Execute implementation plans, assist all resources (from the technical and business community) and address issues to ensure success.
-Communicate status and support issues to team members, business community and IT management.
-Engage in infrastructure operational management, documentation and integration
-Provide support to development, testing, and production systems, as needed.
-Perform implementation and system support activities in partnership with a variety of resources in both internal (e.g., Application Teams, Systems Engineering, Network Services, Database Services, ESE staff) and external (e.g., District Users, Student Information System vendors, service provider vendors and others) organizations.
-Develop and implement support procedures and environment changes required to support the project during its development life cycle.
QUALIFICATIONS
-Must be a self starter with good oral and written communication skills, who works well as part of a team
-Demonstrated ability to satisfy customer requests and resolve software problems in a timely and professional manner.
-Strong attention to detail and complex problem solving capabilities.
-Strive to continuously build knowledge and skill, and share expertise with others.
-Must have strong desire to learn and ability to acquire a solid understanding of current and future application architecture and business rules.
-Ability to multi-task in a fast paced environment and juggle between multiple issues. Knowledge of business system development, management, administration, and problem resolution.
-Must have an understanding of relational DBMS (Oracle, MS-SQL, ACCESS, preferred)
-Strong SQL skills in writing complex queries with join, union, sub-queries, aggregation etc. to support data analysis
-BA in Computer Science or related experience as a developer, business analyst, systems analyst, data analyst, or other related position, preferred.
-Knowledge of MicroSoft Windows, Linux or HP/UNIX platform management, administration, SQL and Oracle databases and problem resolution preferred
-Knowledge of Java, .Net, preferred
Regards
Avinash
**************************
************
Additional Information
All your information will be kept confidential according to EEO guidelines.
The Sleep Away Camp Target/Field Sports Specialistsupports the Girl Scouts of Connecticut's mission by developing and delivering safe, engaging, and age-appropriate target sports and field games. This includes non-competitive sports, archery, slingshot activities, and other outdoor games that promote confidence, skill-building, and fun. The Specialist ensures all activities are conducted in compliance with State Licensing Regulations, ACA Standards, Girl Scout Safety Activity Checkpoints, and GSOFCT Policies. This position also provides supervision and care for campers during designated program periods and supports unit/small-group activities as needed.
Essential Responsibilities
Program Development & Delivery
* Work with camp administration to coordinate and implement sports, games, and target sport programs.
* Create and deliver curriculum for age-appropriate and skill-appropriate archery, slingshot, targets, and non-competitive field sports.
* Provide pre-camp program orientation to staff regarding goals, safety protocols, activity availability, and program expectations.
* Encourage camper-led program planning that aligns with the Girl Scout Leadership Experience (GSLE).
* Coordinate sports and games schedules with the Program Director and unit staff.
Safety & Compliance
* Ensure all sports and target activity areas meet safety and operational requirements.
* Maintain a fully stocked first aid kit and complete required first aid documentation.
* Communicate with the Director of First Aid regarding camper health updates or concerns.
* Report accidents promptly and complete incident reports with accuracy.
* Maintain knowledge of emergency procedures and demonstrate the ability to make immediate, safety-critical decisions.
Camper Supervision & Support
* Supervise campers during assigned program periods and ensure safe, positive participation in sports and target activities.
* Model inclusive, supportive behavior and maintain professional camper/staff relationships at all times.
* Participate in unit programs and assist with small-group activities as assigned.
Operations & Collaboration
* Participate in pre-camp training, staff meetings, and ongoing advisory sessions.
* Monitor program supply inventory and report needs to the Camp Director.
* Report facility or equipment repair needs promptly.
* Keep accurate records and prepare written reports as required.
* Participate in daily camp routines, including meals, flag ceremonies, kapers, cookouts, all-camp events, and opening/closing days.
* Support opening and closing procedures for the camp season.
* Perform other duties as assigned.
Skills & Competencies
* High school diploma or equivalent required.
* Must be 18 years of age or older.
* Current Basic Archery certification or willingness to obtain.
* Ability to teach or willingness to learn slingshot programming.
* Familiarity with non-competitive field sports and outdoor games.
* Current First Aid/CPR certification or willingness to obtain.
* Ability to lift up to 50 lbs. and work in an active outdoor environment.
* Strong communication and teamwork skills; ability to work effectively with diverse campers and staff.
* Experience developing or assisting with sports or recreation programming preferred.
* Experience working with children required.
* Ability to develop, organize, and deliver Girl Scout outdoor program according to GSOFCT policies and standards.
* Commitment to upholding Girl Scouts of Connecticut policies and program practices.
Other Requirements
* Room and board provided as part of employment.
Mission Alignment
All staff are expected to promote and support the Girl Scout Mission: "Girl Scouting builds girls of courage, confidence, and character, who make the world a better place."
$24k-36k yearly est. 60d+ ago
IT Systems and Desktop Support Lead
Riverdale Mills Corp 3.9
Remote support specialist job in Northbridge, MA
Full-time Description
Local candidates only. No relocation.
We are seeking a motivated, hands-on IT professional to support and own the core technology environment of a 115-person manufacturing organization. This role is primarily focused on desktop and user support, system reliability, cybersecurity, and day-to-day operational IT execution.
The IT Systems and Desktop Support Lead will be responsible for end-user computing, hardware, Microsoft 365, email, telephony, audio-visual systems, printers, security cameras, inventory control systems, and several cloud-based operational platforms including CMMS and ERP-related tools. The role also includes limited coordination with manufacturing control systems, including SCADA and Ignition environments, in collaboration with engineering and external specialists.
This position works closely with an external IT consulting partner while remaining the internal owner of systems, standards, documentation, and user experience.
End-User Support and Desktop Operations
Provide hands-on, on-site support for desktops, laptops, printers, mobile devices, time clocks, and peripherals across office and manufacturing environments.
Troubleshoot hardware, software, access, and connectivity issues with an emphasis on responsiveness and uptime.
Manage onboarding and offboarding processes, including equipment provisioning, account creation, and access controls.
Systems and Platform Support
Administer Microsoft 365, including email, user accounts, licensing, security settings, and collaboration tools.
Support cloud-based platforms such as iMaint CMMS, inventory control systems, phone systems, and camera security systems.
Coordinate with vendors and internal stakeholders to ensure systems are stable, documented, and properly supported.
Audio-Visual and Collaboration Systems
Support and maintain conference room and meeting space audio-visual systems, including displays, cameras, microphones, speakers, and conferencing hardware.
Ensure reliable operation of Microsoft Teams and other collaboration platforms in meeting rooms.
Troubleshoot and resolve AV issues affecting meetings, training sessions, and executive communications.
Coordinate with vendors for AV installation, upgrades, standardization, and equipment replacement.
Cybersecurity and System Reliability
Own day-to-day cybersecurity hygiene, including endpoint protection, multi-factor authentication, patching, backups, and access control.
Monitor system health and proactively identify risks to uptime, data integrity, and security.
Support incident response activities in coordination with external IT partners.
Manufacturing and OT Coordination
Coordinate IT connectivity and user access related to manufacturing systems, including SCADA and Ignition interfaces.
Work with engineering and external integrators to ensure secure, reliable separation between IT and manufacturing environments.
Support documentation and access standards for IT-to-OT interfaces.
Vendor and Partner Coordination
Serve as the primary internal point of contact for the external IT consulting partner.
Track issues, validate completed work, and ensure alignment with internal standards.
Coordinate third-party vendors for hardware, telecom, security, and AV services.
Documentation and Continuous Improvement
Maintain documentation of systems, configurations, procedures, and asset inventories.
Identify opportunities to standardize equipment, improve reliability, and reduce recurring support issues.
Assist with audits, internal reviews, and compliance-related requests as needed.
Requirements
5+ years of hands-on IT support or systems administration experience.
Strong desktop support background in Windows environments.
Experience administering Microsoft 365 and supporting cloud-based business platforms.
Practical understanding of cybersecurity fundamentals.
Ability to work effectively in an on-site manufacturing environment.
Preferred Qualifications
Experience supporting CMMS, ERP, inventory, or manufacturing-related systems.
Familiarity with conference room AV systems and collaboration platforms.
Exposure to SCADA or Ignition environments at an access or coordination level.
Experience working alongside managed service providers or external IT consultants.
Benefits
We offer a competitive & market salary and a comprehensive benefits package including health insurance, dental, vision, life insurance, STD, LTD, 401(k), profit sharing. Riverdale Mills is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic.
About Us
Riverdale Mills Corporation is one of the largest manufacturers of galvanized and PVC coated welded wire mesh in the world. A privately held company based in Northbridge, MA. Riverdale Mills specializes in the design and manufacturing of commercial, industrial and consumer wire products, tools and accessories for the marine, aquaculture, security, and construction and farming industries. The company's exemplary quality and manufacturing expertise is known worldwide
Salary Description $75,000 to $100,000 depending on experience
$75k-100k yearly 6d ago
Fire & Life Safety Field Specialist
Gigantes Group
Remote support specialist job in Boston, MA
Fire & Life Safety Field Specialist - Boston, MA (Flexible Location)
Salary: $130,000 - $150,000+ (DOE) Type: Full-time, Field-Based Industry: Fire Protection / Life Safety / Construction
Posted by: Gigantes Group Recruitment
About the Company
Our client is a leading multidisciplinary engineering consultancy recognized nationally for its commitment to safety, performance, and innovation in building systems. Their Fire & Life Safety division is growing rapidly and seeking a seasoned professional to take on a pivotal field-based position in the Greater Boston area.
About the Role
This position offers an exciting opportunity to lead and execute field operations across a diverse portfolio of projects. The successful candidate will be responsible for inspection, testing, commissioning, and integrated fire and life safety systems, supporting both local and national teams.
This is not a design or consulting engineering role - instead, it's a hands-on, field-oriented position that bridges technical expertise, site management, and operational leadership.
Key Responsibilities
Lead and perform fire and life safety inspections, testing, and commissioning for active and passive systems.
Oversee and coordinate construction administration (CA) activities across multiple projects.
Work directly with contractors, AHJs, and client representatives to ensure compliance with NFPA standards.
Support and guide regional and national teams on integrated testing and commissioning procedures.
Manage field documentation, reports, and compliance tracking using digital tools (e.g., iPads, inspection software).
Provide mentorship and technical guidance to junior field staff across regions.
Collaborate closely with project management and fire engineering teams to ensure seamless delivery.
Qualifications & Experience
Essential:
5-15 years of relevant experience in fire protection, life safety, or related field operations.
Strong background in construction administration, inspection, or commissioning within fire/life safety systems.
Hands-on experience with one or more of the following:
Fire alarm and suppression systems
Integrated testing (NFPA 3 & 4)
Smoke control and mechanical interface testing
Passive fire protection (firestopping, rated construction)
Construction fire safety inspections (e.g., SAME)
Excellent communication and documentation skills - able to interface confidently with contractors and clients.
Proficiency with digital reporting tools (e.g., tablets, inspection apps).
Preferred (but not required):
ICC or International Firestop Council certifications.
Degree in Fire Protection, Mechanical, or related engineering field.
Previous experience with consulting or contracting firms in fire/life safety.
PE license is
not required
, but exposure to integrated system design and commissioning is advantageous.
Location & Flexibility
Based in Greater Boston, with flexibility to work from Charlestown or Worcester offices.
Significant fieldwork across the Boston metro area is expected.
Candidates must live within reasonable commuting distance, though strong relocation candidates will be considered.
Compensation & Growth
Base salary: $130,000-$150,000+, depending on experience.
Signing bonus and performance-based incentives available.
High long-term ceiling - this position offers the potential to grow a service line and oversee field operations regionally.
Ideal Candidate Profile
You thrive in the field, enjoy hands-on technical problem-solving, and can navigate between job sites, contractors, and engineers with ease. You're experienced, dependable, and take pride in doing things the right way - with safety and precision at the forefront. If you're looking to step into a role with autonomy, challenge, and visible impact, this is an opportunity to truly grow your career.
How to Apply
If you have the background, certifications, and ambition to make an impact in the fire protection and life safety industry, we want to hear from you.
Apply via Gigantes Group Recruitment or reach out directly to Tom Marks for a confidential discussion.
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$130k-150k yearly Easy Apply 60d+ ago
Hospital Sterilizer Decontamination Field Specialist
Steris 4.5
Remote support specialist job in Boston, MA
Role Snapshot
Step into a field-based role where you'll be the on-site expert keeping large hospital sterilizers pristine and reliable. As a trusted advisor to STERIS Customers, you'll deliver hands-on decontamination services and light maintenance on complex mechanical, electro-mechanical, and electronic equipment in fast-paced healthcare settings.
A Day in the Life
You begin the day by confirming your route and loading your company van (which you keep at home) with the right chemicals, tools, and PPE. On arrival, you brief the Customer on the cleaning plan, then:
Perform chamber cleaning, including changing chemical ingredients, making proper chemical adjustments, and monitoring cycle parameters to maintain correct pressures.
Inspect and maintain the chamber cleaning equipment; make minor repairs and escalate issues as needed for safe, effective operation.
Handle, transport, and dispose of chemicals in strict accordance with safety protocols.
Document all work using your company-issued smartphone and laptop; submit reports and updates promptly.
Throughout the day you communicate proactively with Customers, Field Service partners, and the contract administration team-raising concerns, sharing updates, and identifying service enhancements. Before heading home, you reconcile your parts and supplies inventory and plan the next efficient route with the Scheduling Team and your Supervisor.
Schedule and Travel
Field service position with frequent travel (approximately 75%), primarily by company van within a few hours' drive; occasional air travel to other territories.
Full-time role with variable shifts (mornings, afternoons, nights) and some weekend days.
High flexibility required to meet healthcare facility needs.
Overnights may be required, with up to 50% overnight travel.
What You'll Own
Customer satisfaction as the first point of contact-professional, proactive communication and rapid issue resolution.
Scheduling coordination and status updates (arrival, service progress, completion, next steps).
Adherence to coverage and service standards across your assigned territory.
Troubleshooting observations and routing issues to the right technical contacts.
Care and accountability for your company vehicle, tools, equipment, and parts inventory.
What You Bring
High School Diploma or GED.
3+ years of work experience, including at least 1 year in a technical or service field (e.g., sterile processing, mechanical, electrical, plumbing, HVAC, construction, automotive). An associate degree, relevant certifications, or military experience may count toward the experience requirement.
Valid driver's license.
Ability to work flexible hours-often outside standard business hours-with overtime and weekends; comfortable with up to 50% overnight travel.
Solid computer and smartphone proficiency.
Excellent interpersonal skills and Customer communication.
Strong organization and problem-solving; able to work independently without supervision.
Proficiency with industrial cleaning equipment operation, plus maintenance and repair skills.
What STERIS Offers
Market competitive pay
Extensive paid time off plus 9 paid holidays
Excellent medical, dental, and vision benefits
Company vehicle
Company cell phone and laptop
Tools, equipment, and uniforms provided
Long- and short-term disability coverage
401(k) with company match
Maternity and paternal leave
Additional add-on benefits/discounts (e.g., Pet Insurance)
Tuition reimbursement and continued education programs
Strong advancement prospects and a stable long-term career path
Make a Direct Impact
Join a high-performing team that supports safe patient care by ensuring sterilizers run at their best-every shift, every location.
$73k-89k yearly est. 13d ago
RC Field Specialist II
Harry R Feldman
Remote support specialist job in Boston, MA
The Reality Capture Field Specialist II is an integral part of the Reality Capture department and in collaboration with Project Managers, Assistant Project Managers, and other Field Specialists is responsible for providing onsite laser scanning, survey control, SLAM mobile scanning, and preconstruction survey support. Responsibilities will include operation of all Feldman Geospatial's scanning equipment, alongside conventional survey instruments including Levels, Total Stations, and GPS. A Field Specialists will be required to connect with senior Field personnel and assist in executing laser scanning plans, survey control, and level runs in support of Reality Capture department projects.
As a key member of our team, the Reality Capture Field Specialist II is expected to uphold the company's core values of trust, respect, accountability, humility, health, and leadership. This includes demonstrating integrity in all actions, fostering a respectful and inclusive environment, taking responsibility for your work, showing humility in collaboration, prioritizing well-being, and leading by example to contribute positively to the overall culture and success of the company.
Job Title:
Reality Capture Field Specialist II
Reports To:
Reality Capture Project Manager
Direct Reports (Y/N):
N
Department:
Reality Capture
Work Status:
Full-time regular
FLSA Status:
Non-exempt
Revised Date:
10/01/2024
$44k-80k yearly est. 60d+ ago
Operations Support Associate
Primark 2.6
Remote support specialist job in Burlington, MA
Operations Support
Because your opportunities are endless
Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you create a safe customer and colleague in-store environment and support operational excellence for an amazing shopping experience. If you are ready to do retail our way, apply now to be an in-store Operations Support colleague!
What will I be doing?
As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for our customers. From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store.
Here is how it looks in action:
• Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence
• Support the customer experience by printing POS tickets and assist with updating price adjustments
• Support with EHS activities in accordance to local guidelines, including training new hiring and training refresher courses
• Raise maintenance repair orders, liaising with contractors, and supporting store management teams required contractor paperwork
• Assist with reporting and resolving technology repairs in a timely manner
• Input updates to systems and maintain stock file accuracy and manage lost property process
• Order PPE, store stationary orders, shop floor hardware goods, and ensure First Aid kits are stocked
• Support with routine self-audits and update the Store Manager/ EHS & Operations In-Store Lead on daily/weekly activities and deadlines
Who you are:
You have a passion for store operations and enjoy providing a great colleague and customer experience! You also bring the following skills and experience:
• Strong organizations, administration, and data entry skills.
• Great people skills with the ability to build and maintain credible working relationships with colleagues.
• Ability to effectively communicate, guide, and support colleagues
• Planning and organising skills with strong attention to detail.
• Administrative, data entry, and computer skills.
• Positive, proactive, and self-motivated
Excited? Good. Because it's energising to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging.
We encourage all our people to grow, learn, and develop. Apply today to join us!
Our fashion isn't one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together.
The pay range for this role is: $18.70
This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
How much does a remote support specialist earn in Worcester, MA?
The average remote support specialist in Worcester, MA earns between $27,000 and $71,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Worcester, MA