Independent Contractor-Family Support Services
Remote support technician job in Dawsonville, GA
Partner with Purpose.
Collaborate with Health Connect America to deliver trauma-informed, family-centered
services that empower children and families to thrive.
Before partnering with Health Connect America, take some time to learn more about who we are.
At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care thatfosters healing and growth.
Health Connect America and its affiliate brands provide mental and behavioral health services to children, families, and adults across the nation. We collaborate with independent professionals who share our commitment to helping individuals and families reach theirfull potential.
Our services are delivered in homes, communities, and office settings - always centered on dignity, trust, and empowerment. We are honored to partner with the families we serve as they work toward self-improvement and more fulfilling lives.
Our Brands
Responsibilities:
Scope of Services
The Independent Contractor - Family Support Services will deliver targeted family support services aimed at enhancing family dynamics and promoting child well-being. Services may include, but are not limited to:
Coordinating with community providers to facilitate comprehensive care and referrals for families
Participating in collaborative case planning and case review meetings, when requested
Delivering case management activities such as:
Supervised visitation
Parent aide support
Behavioral Aide
Transportation
Crisis intervention
Advocacy and linkage to services (including drug screening facilitation if applicable)
Completing in-home visits to monitor progress and provide ongoing support for families involved with DFCS.
Offering parenting education and modeling positive parenting strategies
Coordinating with external professionals (e.g., schools, therapists, case managers) to ensure service alignment
Maintaining documentation of services rendered, including case notes and service logs, in accordance with contractual requirements and applicable standards
Providing transportation services related to the family service plan (e.g., visitation, appointments) as appropriate
Qualifications:
Bachelor's degree in a human services-related field (e.g., Social Work, Psychology, Counseling, Criminal Justice)
or
High School Diploma/GED with at least 5 years of verifiable experience in the field
Strong understanding of family systems, trauma-informed care, and community resources
Reliable transportation, valid driver's license, and proof of insurance
Willingness to complete required background checks and contractor onboarding
Deliverables
Timely submission of service logs, progress updates, and reports
Accurate documentation aligned with billing and reporting standards
Services provided in accordance with contract terms, including hourly or task-based invoicing
If you share our commitment to empowering families and delivering trauma-informed support, we invite you to explore a partnership opportunity with Health Connect America. Together, we can make a meaningful difference in the lives of those we serve.
Engagement as an independent contractor with Health Connect America and its affiliated entities is contingent upon successful completion of all required background checks and contractor onboarding processes.
Health Connect America and its affiliated entities provide equal opportunity in contracting and employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other status protected under federal, state, or local law.
Forklift Technical Support/Service Representative
Remote support technician job in Norcross, GA
The Technical Support representative is responsible for assisting Hyundai Material Handling Dealers with technical issues relating to the Hyundai Forklifts via Hi Desk 2 (internal CRM), Telephone, and email.
Responsibilities:
Use the Hyundai Dealer Portal system to advise and assist the dealer network technicians with technical issues. This includes using Electrical and Hydraulic Schematics, Service Manuals, Engine Manuals, and experience to help troubleshoot issues in a timely manner.
Maintain technical information on HMH products and provide dealers and HMH service with information as requested.
Work with Product Support and Service departments in the investigation of product issues and resolution.
Distribute, track and monitor field service campaigns required for product improvement/recall in accordance with HHI/HMH policy.
Monitor failure trends and report information to R&D, Engineering, or Quality departments at HQ.
Provide information regarding modification or changes required to Hyundai technical documentation including Service and Parts Manuals.
Work with parts department on technical part questions. Assist with providing the correct part numbers to dealers when needed. Report part issues to R&D, Engineering or Quality departments at HQ.
Develops and maintains database of FAQ related to technical product information.
Assist dealer personnel in proper submission of warranty claims including providing Warranty Authorizations per Hyundai Material Handling Warranty Policy.
Qualifications:
Forklift Technical experience is required.
Strong computer skills, Microsoft Office (Excel, Power Point and Word) Reporting and report development.
Other duties:
Other duties and functions appropriate to the position as assigned by the manager from time to time.
Travel:
Travel may be required at times to assist Dealer Technicians or Hyundai Regional Aftermarket Managers on site for troubleshooting of equipment or failure analysis.
Work environment and other requirements:
The work environment is a non-smoking office environment. Some heavy lifting required. Mostly sitting with computer and phone usage. Accommodation can be made for handicapped employees. Travel only on an “as needed” basis.
B-Level Technician
Remote support technician job in Atlanta, GA
About the Company
AVOMO is the autonomous vehicle arm of the Moove Cars group, specializing in the maintenance and operations of self-driving fleets. Our mission is to make urban mobility safer, more efficient, and sustainable. Backed by deep experience in fleet management, we deliver innovative solutions that drive the future of transportation.
About the Role:
We are seeking a B-Level Technician with the ability to perform a wide range of automotive repairs and diagnostics. The B-Level Technician is capable of working independently on most vehicle systems while continuing to develop advanced diagnostic skills.
Responsibilities:
Perform general repairs and preventative maintenance across vehicle systems.
Diagnose and repair issues using universal scan tools.
Support hybrid and electric vehicle service as directed.
Provide accurate documentation of repairs and diagnostics.
Collaborate with A-Level Technicians and Supervisors on complex issues.
Maintain shop tools, equipment, and a safe work environment.
Qualifications:
2-3 years of automotive experience or trade school equivalent.
Strong understanding of 12-volt electrical systems and general repair processes.
Familiarity with autonomous, electric, or hybrid vehicle technology preferred.
Ability to use diagnostic equipment and software.
Solid problem-solving and troubleshooting skills.
Effective communication skills, both verbal and written.
Valid driver's license and clean driving record.
If you're looking to make an impact in a fast-paced, innovative environment, we encourage you to apply and be part of a team driving the future of transportation.
Network Hosting and Fabric Services Engineer
Remote support technician job in Alpharetta, GA
Duration: 9+ Months
Contract Designation: Onsite (Multiple Locations)
Berkley Heights, NJ; Columbus, OH; Frisco, TX; Hagerstown, MD; Marietta, GA; Omaha, NE
Wilmington, DE; Denver, CO
$60 - $65/hr on W2
A qualified candidate can expect a fast paced, challenging & rewarding role in delivering a variety of Network, Security, Cloud, Virtualization, SDN & Automation technologies. Individuals are commonly involved in early conceptual assessments through POC's.
Candidates should expect to be an integral part of many transformative initiatives that will institute automated self-service solutions to efficiently deliver on internal & external customer demands.
What you need to have
Excellent communication skills (written/verbal) to properly articulate complicated Network/Security designs to Management and Business partners
Meticulous documentation & task/time management skills
Practical knowledge of Industry standard Network/Security best practices & solutions
Excellent diagnostic skills in troubleshooting complex Networking technologies throughout all layers of the OSI model
Experience with Multi-Tenant & Multi-Data-Center deployments
Expert in tuning and diagnosing dynamic routing protocols and associated attributes for complex route manipulation
Experience in designing/deploying/maintaining highly available Underlay & Overlay Networking & Security constructs (MPLS, eVPN, VxLAN)
Experience with Software Defined Networking solutions (SDWAN, NFV, Cloud Provider Peering)
Experience with Coding & related Automation technologies
Experience in provisioning/protecting/maintaining Internet peering points, Public IP Management and DDOS services
Experience in Automating Network and/or Security deployments & functions in a Multi-Tenant/Multi-Data-Center environment
Experience in Coding/Scripting languages (Python, Ansible, Powershell, Netmiko, Netconf, Napalm, Jinja, Yaml, JSON, API's)
Functional understanding of PCI/DSS controls, protections & best practices
Experience in deploying/diagnosing the following protocols & functions: IP, TCP, UDP, DNS, DHCP, HTTP/S, VLANs, MPLS, IPSEC, DMVPN, BGP, OSPF, EIGRP, VRF, VxLAN, RPKI, eVPN, VRRP, MLAG, VPC, STP, Anycast, IPSEC, SSL, TLS
What would be great for you to have
Experience in deploying & maintaining large scale L2 & L3 Data Center Networks
Experience with Cisco (IOS & NXOS) and Arista (EOS) Data Center equipment
Layer1 & 2 Protocols (Spanning-Tree modes and modifications, Trunking, MLAG/VPC)
DataCenter Fabric deployment types (FabricPath, VxLAN, EVPN)
Interconnecting disperse DataCenter Fabric technologies (VxLAN, EVPN)
Layer3 Routing Protocols and Network Routing techniques (BGP, OSPF)
Deploying/Managing Complex BGP routing policies
Experience with VMWare platforms and Networking (VMotion, HCX, FXRails, VxRails)
Experience with Automation Toolsets, Scripting & Config Templating (GitLab, Python, Jinja, Netbox, Vendor API's)
Contact: Rama - ********************* - ************
Network Technician
Remote support technician job in Atlanta, GA
Network Support Technician
Duration: 2+ Months
Hours of Coverage and Locations
Installation services for inside network transformation will take place from 8:00 PM to 5:00 AM, Monday through Friday.
This section outlines the activities, requirements, and responsibilities associated with network deployment for the network refresh/installation project. The primary goal is the physical deployment and turn-up of WAN, LAN, and WLAN environments at each client site.
Deployment Scope, Activities, and Responsibilities
The deployment scope encompasses various activities, from pre-installation preparations to the actual installation of network devices.
Key Deployment Activities and Roles:
Network Installation Activities: This includes installing Wireless Access Points, Switches, and Routers, along with performing cable management.
Provider Summary of Obligations for Deployment Services:
Scheduling resources and completing services per Installation Guide.
Performing inside deployment activities: (4-hour visit for 1 engineer). This involves replacing approximately 10 network devices, powering down old devices, installing and cabling up new devices, and ticket updates.
Network Technical Skills
Cabling Knowledge:
Understanding of Ethernet standards (e.g., Cat5e, Cat6, Cat6a).
Familiarity with different types of cables and connectors (RJ45, patch panels).
Installation Techniques:
Proficiency in running, terminating, and testing cables.
Knowledge of best practices for cable management and organization.
Testing and Troubleshooting:
Experience using cable testers and other diagnostic tools (e.g., ethernet testers).
Ability to troubleshoot common connectivity issues.
Network Fundamentals:
Basic understanding of networking concepts (e.g., IP addressing, subnetting).
Familiarity with switches, routers, and other networking hardware.
Safety Procedures:
Knowledge of safety protocols for working in various environments (e.g., avoiding electrical hazards).
Soft Skills
Problem-Solving: Ability to analyze issues quickly and develop effective solutions on-site.
Attention to Detail: Precision in installation and testing to ensure compliance with standards.
Communication: Ability to communicate effectively with clients and team members about technical issues and solutions.
Time Management: Skill in prioritizing tasks to meet project deadlines efficiently.
Adaptability: Flexibility to work in various environments and adjust to unforeseen challenges.
Regards
Poonam Mittal
************************
Operations Support Specialist
Remote support technician job in Cumming, GA
(Seasonal) Part Time| JA Discovery Center of North GA|
Reports to the Director of Site Operations
Junior Achievement of Georgia's (JA) mission is to inspire and prepare young people to succeed in a global economy. By bridging the business and education communities with hands-on experiential programs focused on business, entrepreneurship, civic responsibility, career-readiness, and financial literacy, JA aims to achieve the following overarching goals:
To motivate, engage and inspire students to recognize the value and relevance of education, and to make informed decisions about their own personal education and career pathways.
To equip students with the key career-readiness skills that will drive success in any environment, and to invigorate innovative, creative, and entrepreneurial thinking among our youth.
To develop a financially literate generation who understands key business principles and make responsible personal financial management decisions.
To increase student understanding and appreciation of their civic rights, roles and responsibilities.
JA of Georgia is the local affiliate of JA USA, the nations' oldest and largest economic education organization with over 105 years of experience. The organization has office and program locations in Atlanta, Lawrenceville, Cumming, Dalton, Savannah, Augusta and Morrow. More information can be found at our website *******************
The JA Discovery Center - NGA is a 20,000 sq. ft. facility that offers middle school students with two high impact capstone programs daily that combine in-class curriculum with a culminating simulation visit at the facility. More information can be found at our website ******************
Primary Responsibilities
Program Quality
Along with JA simulation staff, emcee the onsite simulation (approx. 4.5 hours) in front of 130+ (students/volunteers) Monday - Friday. Must exhibit showmanship and a natural stage presence in front of large groups and on a microphone.
Manage onsite engagement of up to 150 students per day by facilitating daily activities, coordinating daily simulation schedules, and other logistics to ensure completion of simulation.
Deliver a consistent, high-quality, high-energy experience every day during the school year.
Program Sustainability
Assist in inventory tracking for all simulation resources (tablets, props, program materials, etc.).
Provide technical support and troubleshoot common issues with simulation software and/or storefront technology.
Ensure that space is in a constant state of operational readiness through daily walk-throughs, observations, and inspections.
Prep and reset materials to ensure that program resources and all essential materials for students and volunteers are prepared and ready prior to arrival.
Utilize non-program days to innovate and elevate the current student programs, as well as strategize program growth.
Constituent Experience
Deliver a best-in-class experience for every student, volunteer, educator and guest that participates in
the JA BizTown and JA Finance Park programs.
Monitor the front reception area during assigned times, ensuring guests are greeted and directed appropriately.
Steward partner brands within the JA BizTown and JA Finance Park programs to provide a strong return on investment.
Embody organizational culture and reflect guiding principles to build strong working relationships with peers.
Safety & Security
Be aware of all onsite emergency and safety procedures.
Take an active role in the onsite emergency procedures, including guiding constituents to safety during an emergency or drill.
Prioritize constituent safety at all times.
Qualifications: Education & Experience
2+ years' work experience
Candidates of all degree and academic certification levels will be considered
Strong cross-functional team collaboration, communication, presentation skills
Ability to think strategically, as well as make quick and sound decisions
Strong computer skills; high level of customer service
Works well in a fast-paced environment
Core Competencies
Influence Others: Provide sound rationale for recommendations; Generate enthusiasm for ideas by tapping into shared values; Promote own positions and ideas with confidence and enthusiasm even in the face of resistance.
Build Relationships: Adjust interpersonal style to a variety of people and situations; Cultivate networks with people across a variety of functions within and outside the organization.
Support Business Strategy: Demonstrate an understanding of JA's mission, vision and overall strategies; align own activities with organization's goals and strategies.
Drive for Results: Consistently achieve work objectives; Readily put in time and effort required to achieve goals; Work to resolve routine and unexpected problems.
Demonstrate Adaptability & Resourcefulness: Overcome obstacles and constraints without becoming discouraged; Maintain a positive outlook and sense of humor in difficult situations
Make Sound Decisions: Identify novel solutions to old problems; Come up with new ways of looking at problems, processes, or solutions; Define reasonable alternatives; Focus on important information without getting bogged down in unnecessary detail.
Don't meet every single requirement? Studies have shown that individuals, namely women and people of color are less likely to apply to jobs unless they meet every single qualification. At JA of Georgia, we are dedicated to building a diverse, inclusive and genuine workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be the best candidate for this role or another within the organization.
Salary: Commensurate with experience. JA also offers a full benefits package.
This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an "at-will" relationship.
Additional Responsibilities: Operations, Front Desk Support, and Logistics
Coordinate daily logistics for program experiences with JA team members and participating schools to ensure smooth operations, including student arrival/departure, parking, and technology setup.
Support the opening and closing of the facility, ensuring all areas are prepared for daily simulation activities.
Assist with preventative maintenance and timely repairs to maintain a constant state of operational readiness.
Track and monitor expenditures related to facility operations (e.g., lunches, office supplies) in alignment with budget guidelines.
Provide technical support and troubleshoot issues with simulation software, storefront technology, and facility equipment (e.g., theatre, classroom, boardroom, printers).
Assist in inventory tracking and restocking of simulation resources and office supplies.
Serve as a welcoming point of contact for students, educators, volunteers, and guests, ensuring a professional and friendly front desk presence.
Support tours, events, and meetings by preparing materials, greeting guests, and ensuring a best-in-class experience.
Maintain safety and security protocols, especially during student visits, and act as a point of contact for emergency procedures.
Technical Support Specialist (NE)
Remote support technician job in Fairburn, GA
DP World in Fairburn, GA is looking for a sharp, resourceful, and customer-focused Technical Support Specialist who's ready to be the go-to expert for all things tech. In this role, you'll be the front line of technical support, helping employees troubleshoot hardware, software, and system issues to keep our operation running at full speed. You'll diagnose problems, implement solutions, support system upgrades, and partner with teams across the site to ensure technology is working seamlessly every day.
If you enjoy problem-solving, communicating with all levels of the business, and turning complex tech issues into smooth, simple solutions - this is your perfect fit.
This is your chance to step into a critical role where your expertise keeps the workflow moving, empowers employees, and strengthens the entire operation.
Bring your technical skills, your curiosity, and your drive - we're ready for you.
About the Role
How you will contribute
* Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery.
* Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation.
* Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead.
* Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification.
* Monitors emails for alert notifications from the service desk and resolves or escalates these as required.
* Provides change management support during the weekend when on call.
* Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure.
* Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle.
* Provides onsite support for new site launches and server / network refreshes.
* Other duties as assigned.
Your Key Qualifications
* A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted.
* Solid attention to detail and the ability to create and document process and procedures.
* Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community.
* The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality.
* Excellent organizational and problem solving skills.
* Ability to handle multiple tasks.
* Strong written and verbal skills in English.
* A strong understanding and working knowledge of desktop hardware, operating systems and software.
* A good understanding of network systems and protocols as well as server hardware and operating systems.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Nearest Major Market: Atlanta
Job Segment: Technical Support, Logistics, Network Engineer, Supply Chain, Computer Science, Technology, Operations, Engineering
IT Support Specialist
Remote support technician job in Gainesville, GA
Responsible for analyzing, troubleshooting, and evaluating Northeastern Judicial Court end user issues. Support the effort in helping and assisting to keep our employees productive within their respective departments.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Install, configure, and maintain desktop hardware, software and peripherals
Troubleshoot and resolve hardware, software, and basic networking issues
Provide end-user support, training, and technical guidance
Maintain inventory records and technical documentation
Assist in developing user requirements and system specifications
Support and monitor data communications systems
Contribute to documentation of procedures and technical standards
Performs other relevant work as assigned.
Regular and predictable attendance is required.
MINIMUM QUALIFICATIONS REQUIRED :
Education and Experience:
High School Diploma required, associate's degree in computer science or related field preferred
Relevant certifications a plus (CompTIA A+, CompTIA Network+, Microsoft MS-900)
Work in a helpdesk/phone support environment
Work in a Microsoft environment
Basic networking concepts and troubleshooting
Strong interpersonal communication and customer service delivery skills
Any equivalent combination of education and experience which provides the minimum level of qualifications stated above.
Licenses and Certifications:
Valid class C Driver's License and satisfactory motor vehicle record.
Knowledge, Skills and Abilities:
Familiar with PCs, printers, and AV gear
Basic desktop repair and troubleshooting
Working knowledge of Windows OS
Able to design systems and write clear procedures
Strong verbal and written communication
Ability to communicate effectively both orally and in writing
ADA MINIMUM QUALIFICATIONS:
Physical Ability:
Essential functions of this position continuously require the ability to remain in a stationary position (sitting or standing); operate a computer and other office machinery, such as a calculator, copier, and printer. Incumbents must continuously be able to think analytically; handle stress and emotion, concentrate on tasks, remember names and other details; examine and observe details; make decisions, and adjust to change. Incumbents must also continuously direct others; meet deadlines; stay organized; use math/calculations and use a keyboard/type.
Essential Functions frequently require the ability to move about inside the office; and move/transport items up to 10lbs.
Essential functions occasionally require the ability to bend body downward and forward by bending spine and legs, and twisting at the waist, hips or knees; reach overhead; push or pull; and repetitively use hands/arms/legs. Incumbents in this position are occasionally required to be on-call and work irregular hours.
Sensory Requirements:
Essential functions regularly require the ability to use effective verbal and written communication; and use of hand/eye coordination and fine manipulation to use equipment.
Environmental Factors:
Essential functions of this position continuously require the ability to either work with others or work alone.
This class specification should not be interpreted as all-inclusive, as it is intended to identify the major respon sibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specifica tion.
Auto-Applydesktop support
Remote support technician job in Atlanta, GA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title:
Deskside Support Representative Distributed Client Services
Job ID:
#
17-71936
Location:
atlanta,GA
Duration:
: 1 year (with possible extension)
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications.
Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems.
Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems.
Must have good verbal and written skills, as well as ability to interact positively with clients.
Excellent soft skills are a must. Previous retail experience (i.e. Apple Store, Geek Squad) is a plus.
Candidates should have valid driver's license and reliable transportation.
Work is done at customer location.
Additional Information
For more information, Please contact
Shubham
************
IT Support Specialist II
Remote support technician job in Lawrenceville, GA
Located in Lawrenceville, Georgia, Valentine Enterprises, Inc. (VEI) has been in business since 1972. We specialize in developing and packaging powdered supplements for some of the world's largest and most well-known food and supplement marketers. Our experience in producing more than 1,500 products offers unsurpassed expertise in developing today's most in-demand products. VEI does not manufacture its' own brand. Each product is manufactured to be customer specific and proprietary.
As a contract and private label manufacturer, Valentine Enterprises Lawrenceville facility is a 300,000 square feet state-of-the-art manufacturing facility. This facility is equipped for contract blending, filling, bulk fills and flexible packaging solutions. In addition, VEI staffs a full product development lab that excels in flavor profiles and custom formulation, making each product precise and unique.
It is the policy of Valentine Enterprises, Inc., not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.
We are a drug free workplace and a nicotine/tobacco free campus.
Job Description
Why This Role Rocks: Are you a tech-savvy problem solver who thrives in fast-paced environments and loves diving into the latest technologies? As our IT Support Specialist II, you won't just be fixing issues-you'll be shaping the backbone of our IT infrastructure. From advanced troubleshooting to system optimization, your work will directly impact how our teams operate and innovate.
This is a hands-on, on-site role where your expertise will be felt across the organization. You'll be the go-to person for complex IT challenges, and your insights will help drive smarter, faster, and more secure systems.
What You'll Do
🛠 Be the first responder for service requests and incidents
🧠Troubleshooting across ERP systems, Microsoft tech, VMware, Azure, and network infrastructure
🏗 Design and implement advanced solutions using Windows Server, SQL, and SharePoint
🔍 Monitor alerts and ensure disaster recovery systems are ready
📦 Manage IT assets and keep documentation sharp and up-to-date
📚 Create training materials and SOPs to empower users and junior techs
📈 Own project tickets in ConnectWise and drive them to resolution
💡 Stay ahead of tech trends and recommend smart improvements
What Makes You a Great Fit
✅ You're a self-starter who loves solving problems and learning new tech
🗣 You can explain complex ideas in simple terms
🤝 You're customer-focused and thrive in collaborative environments
🧩 You juggle multiple tasks with precision and calm
Work Environment: This is an on-site role based in our Lawrenceville, GA office. You'll be working closely with internal teams and infrastructure, so regular in-person presence is essential. Occasional remote work may be permitted, but this is not a hybrid or remote-first position.
Ready to Make an Impact? If you're passionate about tech, love solving complex problems, and want to be part of a team that values innovation and excellence-we want to hear from you!
Qualifications
What You Bring
🎓 Associate's or Bachelor's in IT, Computer Science, or equivalent experience
🛡 Certifications like AWS, CISSP, VCP, CCNP, or MCSE
💻 Proficiency in Windows, mac OS, and Linux
🌐 Deep knowledge of TCP/IP, DNS, DHCP, VPN, and network troubleshooting
🧰 Experience with remote support tools and Active Directory
🧠 5+ years of hands-on IT support using ConnectWise Manage, ScreenConnect, and Automate/RMM
Additional Information
Valentine Enterprises, Inc. (VEI) is very excited that you may have the opportunity to join us. We wanted to take a few moments to share some information about this great organization. If you are looking for a growing company that still has that family feel to it, then we are the company for you. Come grow with us!
Please take a moment to review the information below and get excited about the team you may be joining!
What Does VEI do? That's a great question! We specialize in developing and packaging powdered supplements for some of the world's largest and most well-known food and supplement marketers.
About VEI: Located in Lawrenceville, Georgia, VEI has been in business since 1972. Our experience in producing more than 1,500 products offers unsurpassed expertise in developing today's most in-demand products. VEI does not manufacture its' own brand. Each product is manufactured to be customer specific and proprietary.
As a contract and private label manufacturer, Valentine Enterprises Lawrenceville facility is a 300,000 square feet state-of-the-art manufacturing facility. This facility is equipped for contract blending, filling, bulk fills and flexible packaging solutions. In addition, VEI staffs a full product development lab that excels in flavor profiles and custom formulation, making each product precise and unique.
VEI employs over 300 employees at their Lawrenceville, GA location.
Commitment to Talent: VEI is a fast growing company. To maintain their growth strategy, VEI is committed to hiring the best talent the market can offer. VEI's goal is to introduce new talent to the company and culture, grow that talent into highly productive employees and hire the best talent into the VEI family.
VEI is looking for employees that have a positive attitude, and the strong desire to do what is right.
Got Benefits? - VEI Does! Eligibility & Details as of 2025: Active employees working 30 or more hours per week are eligible to participate in the VEI's Benefits Program. You may also enroll your eligible dependents for coverage under the same plans you choose for yourself.
Generally, you are eligible for benefits on the first of the month after 30 days of full-time employment:
3 Medical plans to choose from
2 Dental plans to choose from
2 Vision plans to choose from
Additional Benefits:
401K *21 or older
Profit Sharing - Eligible after 6 months
Disability Gap Insurance paid for by the company
Short term disability insurance available to the employee to purchase
Long term disability insurance provided by the company
Basic Life and AD&D Insurance paid for by the company for the employee
Additional Life Insurance available to the employee to purchase
Accident, Critical & Cancer available to the employee to purchase
9 paid holidays
Paid PTO
Paid training
Educational Assistance
Clothing Allowance
Mission Statement: Family, Integrity and Innovation
Cause Statement: Making Quality Products for a healthier world.
If qualified, please submit your resume including salary history and salary requirements.
No relocation package is available for this position.
This is not a remote position.
Due to overwhelming response we can only respond to candidates we wish to pursue. Outside services will not be considered and resumes will not be reviewed.
Information Technologist (Full-time)
Remote support technician job in Decatur, GA
Job Description
The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school's technology to a new level while at the same time improving and maintaining customer support.
The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision.
*****Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks
Duties & Responsibilities
Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems
Ensure all documentation is properly maintained and updated in a timely manner.
Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters.
Monitoring and maintaining network connections to connected devices such as printers, switches, servers, and wireless access points.
Expectations
Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems.
Strong verbal and written communication skills.
Must be customer service and detail oriented.
Qualifications
Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment.
Experience
Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks.
Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus)
Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus.
Microsoft Office 365 (Teams is a Plus)
Server Hardware
Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management
Certification:
Apple or Microsoft Technology and/or CompTIA certification(s) preferred
Google Admin Certification or equivalent experience preferred
Education:
BS degree in Information Technology, Computer Science, Engineering, a relevant field or equivalent experience
Experience:
A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments
Working in academic environment: 2 years (Preferred)
Administering Chromebook: 2 years (Preferred)
Apple/Mac device: 2 years (Preferred)
Google Education: 2 years (Preferred)
Mobile Device Management: 2 years (Preferred)
WordPress: 2 years (Preferred)
Powered by JazzHR
oh DyuVCmeW
Network Field Technician - Tier 1
Remote support technician job in Atlanta, GA
OUR COMPANY:
EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Network Field Technician - Tier 1, you will support the deployment and maintenance of networking hardware and infrastructure at customer sites around the world. Working under the guidance of experienced engineers and project managers, you will play a key role in helping ensure successful onsite installations, upgrades, and troubleshooting.
This is an excellent opportunity for someone looking to build a career in network infrastructure and field support while gaining hands-on experience in diverse environments.
KEY RESPONSIBILITIES:
Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.).
Run and terminate copper and fiber optic cabling under supervision.
Conduct basic troubleshooting of physical connectivity issues.
Follow detailed instructions, network diagrams, and equipment layouts to perform installations accurately.
Support Wi-Fi survey teams with setup and equipment handling.
Perform equipment labeling, documentation, and site clean-up post-deployment.
Collaborate with project teams and escalate issues as needed.
Assist with site readiness surveys (e.g., rack space, power, cabling paths).
Adhere to quality standards, safety protocols, and project deadlines.
ESSENTIAL CRITERIA:
1-2 years of experience in IT, networking, field service, or a related technical role (internships and school programs considered).
Basic understanding of networking hardware and cabling types (Cat5e/6, fiber).
Ability to follow instructions and work well in a team setting.
Strong attention to detail, time management, and willingness to learn.
Comfortable using hand tools and working with hardware in various environments.
Ability to lift up to 50 lbs and work in physically active roles.
Willingness and ability to travel both domestically and internationally.
Flexible with working hours including evenings and weekends when required.
DESIRABLE CRITERIA:
Relevant certifications (CompTIA Network+, CCT, or equivalent) or working toward certification.
Familiarity with networking concepts (IP addressing, ports, patching).
Experience working in structured cabling, telecom, or data center environments.
Exposure to ticketing or project tracking systems (ServiceNow, Jira, etc.).
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-CC1
Pay Range$30-$34 USD
Auto-ApplyAdv, IT Tech Management - Ordering & Wholesale
Remote support technician job in Atlanta, GA
Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.
Job Overview
The Incumbent will lead implementation, support, maintenance and continuous improvement of information systems supporting VOIS applications, primarily in the Vehicle Ordering, Allocation, Wholesales, Special Sales & Retail area. This role facilitates SAP and related application initiatives in collaboration with business stakeholders and internal/external IT partners to ensure alignment with customer requirements. The incumbent will lead the development and execution of both functional and technical system components, with special emphasis in SAP VMS module, maintaining expert-level knowledge of system capabilities in accordance with Mercedes-Benz standards. They will ensure system reliability and performance, drive innovation through emerging technologies such as automation and AI and provide support to team members to ensure timely and cost-effective project delivery. The incumbent will bring expert level knowledge of SAP S/4 HANA, SAP Vehicle Management System & strong skills in SAP Sales & Distribution Module with emphasis on O2C process.
Responsibilities:
(10%) - Ability to understand business requirements and translate them into a solution. Ability to understand the breadth and depth of the deliverable and how the solution fits into the larger picture
(10%) - Responsible for the Technical & Functional aspects of the Analysis and Design Process and its associated documentation - Technical, functional specification, Test Plans, etc
(20%) - Will design robust functional solutions, troubleshoot problems and provide guidance for sustainable resolutions in the area of Vehicle ordering, wholesale, allocation, retail on the SAP implementation
(10%) - Conduct presentations to all audiences on a variety of subjects. Able to communicate with team members and business stakeholders in a clear, consistent, and professional manner.
(10%) - Work self-directed and independently, act as subject matter mentor to junior team members & SI Partners
(5%) - Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required
(10%) - Provide support for cross-functional issues involving MM, SD, FICO and guide technical team members (ABAP) for issue resolution
(10%) - Allocate time, prioritize tasks, and accurately scope tasks and phases of a project.
(5%) - Define and implement industry best practices and Mercedes-Benz standards into operational procedures and system operations
(10%) - Suggests tools and processes needed to improve business processes. Reviews the team's deliverables for adherence to standards and to ensure quality.
Qualifikationen
Requirements & Conditions
Must be able to work flexible hours/work schedule
Requires valid driver's license
Travel domestically
Travel internationally
Work Holidays when required
Work Holidays as scheduled
Work weekends when required
Work weekends as scheduled
Experience with Microsoft Excel, Access, Visio and PowerPoint
Good people skills, good communication skills
Education
Bachelor's/Master's Degree (accredited school) and relevant work experience with emphasis in:
SAP functional & Technical expertise in SAP VMS & SD modules
Strong understanding of vehicle lifecycle processes including procurement, sales, and inventory.
Hands-on experience with SAP VMS configuration and customization.
Familiarity with SAP SD, MM, and FI integration points.
Experience in automotive industry or similar domains is highly preferred.
Excellent problem-solving and communication skills.
Ability to work independently and in a team-oriented environment.
Knowledge (necessary to perform proficiently in this position)
Must have 6+ years (total) of experience in the following:
* Lead development and implementation of the functional and technical aspects of the systems by maintaining an expert level awareness of the functionality and system options in accordance with Mercedes-Benz standards
* Analyze complex functional/technical support & training and recommend solutions in unfamiliar environments
* Automotive industry Knowledge of vehicle process, Order to Cash process, Vehicle accounting process
High level of expertise in SAP VMS (Vehicle Management System) with hands-on experience in VMS processes and configurations
* Implementation, Migration & Support of S/4 HANA systems is mandatory, automotive industry experience is a plus
* Use agile methods to facilitate customer-centric solution development and ensure hand-over to IT operations
* Manage and report on issues and problem tickets and conduct priority sessions with business partners on change requests
* Provide 2nd level support for system issues and act as SME in SD, MM and FiCo modules of SAP.
* Exceptionally good communication and collaboration skills; and the ability to work with multiple stakeholders. Proven ability to tailor communication content to the needs of the audience
* High analytic and strategic thinking
* Independent working attitude; well-organized with attention to detail
* Able to lead, moderate and motivate colleagues
* Excellent relationship building/partnering skills
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
IT Tier Tech 1
Remote support technician job in Sandy Springs, GA
Classic Collision is now hiring an IT Support Technician. The IT Support Technician will be responsible for imaging and reimaging laptops per unique specifications, testing all builds and peripheral equipment and arranging for delivery of equipment in a very fast paced and busy professional services environment. The IT Support Technician will also be responsible for answering, commenting, and replying to open tickets during downtime. Be a part of a rapidly growing company known for exceptional quality and impressive customer service in the collision industry. We offer competitive pay along with a complete benefits package
Responds to user inquiries and diagnoses issues through effective communication.
Manages a streamlined problem-solving process encompassing problem identification, research, isolation, resolution, and follow-up actions.
Addresses intricate technical problems by conducting thorough research and providing effective solutions.
Offers technical support via phone calls, emails, and user requests, ensuring prompt assistance.
Records, monitors, and tracks issues meticulously to ensure timely and effective resolution.
Provides advanced support to end users for PC, server, or mainframe applications and hardware.
Collaborates with network services, software systems engineering, and applications development teams to restore services and identify core issues.
Reproduces user problems to troubleshoot operational challenges successfully.
Proposes system modifications to minimize user-related problems.
Handles equipment returns onsite by conducting cleanup, testing, reimaging, and returning to inventory (Windows PCs).
Performs onsite asset tagging and conducts inventory counts for existing stock (must be able to lift up to 50lbs without assistance).
Contributes to knowledge management by creating articles. After resolving an incident, documents the process as a knowledge management article for future reference, stored in Remedy.
May receive training for Critical Incident Response, Account Management, or Problem Management responsibilities.
Qualifications for IT Tier 2 Support Technician (Hybrid):
Education:
High School Diploma or equivalent.
Some college coursework is a plus.
Experience:
Minimum of 1 year of experience in a helpdesk or IT support role.
Skills and Abilities:
Strong technical expertise in IT support and troubleshooting.
Excellent communication skills, both verbal and written.
Proficient problem-solving abilities.
Detail-oriented with a focus on issue tracking and documentation.
Adept at collaborating with cross-functional teams.
Competence in equipment management.
Ability and willingness to travel as required for on-site support.
These qualifications are essential for success in the IT Tier 1 Support Technician role
Classic Collision welcomes diversity and is an EEO Employer.
Auto-ApplyI.T Technology Leadership Summer
Remote support technician job in Atlanta, GA
Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Smurfit Westrock (NYSE: SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to move fiber-based packaging forward. Learn more at *********** Westrock.com.
IT Solutions - Technology Leadership Development Program - Atlanta, GA
Career Opportunity
The Technology Leadership Development Program (TLDP) is a two-year leadership rotational program comprised of 12-month and 6-month assignments. The TLDP is designed to develop future IT Solutions lleaders. As an IT Technology Leadership Analyst, you will be a part of a full-time intensive program with an opportunity to start your career in one of the, but not limited to, following tracks: Project Management, Business Process & Relationship Management, Data & Analytics, Information Security, Software Engineering, and Digital Acceleration. Program benefits include, but are not limited to, exposure to IT Solutions functions, engagement with senior leadership, technical and professional development, mentorship, and other events (team building, leadership, and volunteering). After successful program completion, we will support you in looking for your permanent functional role based on performance, career interest, and business needs.
What You Need To Succeed
Bachelor's or Master's degree in Information Technology, Computer Science, Software Engineering, Mathematics, Data Science, Business Information Systems, Computer Information Systems, Business Analysis / Analytics, Human-Computer Interaction
Minimum 3.25 GPA Preferred
Relevant experience including internships, co-op assignments and leadership roles a plus
Strong interest in technology, innovation and working in a fast-paced, global organization
Knowledge of IT systems, specifications, networks, and computer systems
Strong analytic/problem-solving skills, attention to detail, passion for improvement, and desire to work in a team/collaborative environment Strong written and verbal communication skills with the ability to interact with all levels of the organization
Strong leadership, prioritization, and organizational skills
Ability to quickly adapt to change, multi-task and prioritize multiple projects
Strong capabilities with Microsoft Office, particularly Excel and PowerPoint
Project Planning And Management Skills Preferred
Willingness to work in Atlanta, GA, and work in or travel to manufacturing / production environments
How you will impact Smurfit Westrock across the IT Solutions organization:
The Technology Leadership Development Program consists of several tracks but not limited to: Project Management Business Process & Relationship Management, Data & Analytics, Information Security, Software Engineering, and Digital Acceleration. Depending on your track, responsibilities may include:
Project Management
Project Planning & Execution: How to define scope, set milestones, and manage timelines using structured methodologies (Waterfall, Agile, or hybrid).
Risk & Issue Management: How to anticipate, document, and mitigate risks - and escalate issues effectively to leadership.
Resource & Budget Management: Basics of tracking project costs, managing vendor deliverables, and balancing competing priorities.
Change Control: Understanding how to manage project changes through formal governance and communication processes.
Stakeholder Management: How to engage sponsors, business users, and technical teams - tailoring communication for each audience.
Meeting Facilitation: Leading effective standups, steering committees, and retrospectives that drive accountability and clarity.
Team Collaboration: Coordinating cross-functional efforts across IT, business, and regional teams in a matrixed environment.
Presentation Skills: Building and presenting status updates, dashboards, and executive summaries with confidence.
Exposure to project management platforms (e.g., MS Project, Smartsheet, Jira, Azure DevOps, ServiceNow).
Use of data visualization and reporting tools (e.g., Power BI, Excel dashboards).
Understanding IT delivery frameworks - Agile, Scrum, and ITIL basics.
Familiarity with governance tools for tracking scope, change requests, and approvals.
Program, Business Process & Relationship Management
Assist with business relationship management to include partnering with stakeholders to collect and document requirements Partner with business stakeholders and IT Solutions teams on aggregating, prioritizing and building future roadmaps
Work with master data to ensure proper maintenance, data preparation and accuracy for metrics and reporting
Assist with the migration of reports to modern solutions and build report/data catalogs for data lake enablement
Assist with project management activities on major initiatives for the business. Lead projects and support key initiatives as assigned
Data & Analytics
Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists the business with decision making, policy formulation and/or other management functions through solutions that save time, cost, or improve processes
Analyze large data sets and use programming languages such as Python, R, IBM SPSS Modeler to develop statistical and optimization models to drive business solutions
Build large data sets from multiple sources to build algorithms for predicting future data characteristics
Set up and deploys models/solutions in a live/production environment
Identify data needs and requirements for data collection, transformation and integration to support modeling needs
Develop executive dashboards on program/project status, prepare business cases, technical reports, presentations, and status briefings; present as required to key stakeholders
Support self-sever and analytics strategy projects for coordination and execution
Information Security
Partner with Information Security team members to support the development of awareness and training materials to enable company-wide understanding of cybersecurity risks and best practices
Participate in risk management activities, including supporting the continued build-out of the Information Security Risk Register
Support the design and development of security metrics and security metrics dashboarding to assist with the visualization of security key performance and risk indicators
Support the completion of user access review documentation to contribute to SOX compliance efforts
Assist the Information Security team's Third-Party Security Management function to execute security assessments of third parties
Support the Information Security team's Enterprise Security Architecture function to conduct security and architectural reviews of upcoming technology deployments
Assist the Security Operations Center with security monitoring activities and analysis
Participate in Identity and Access management activities, supporting the provisioning and deprovisioning of system access to applications Create project planning documentation, including work plans and action item trackers to coordinate key initiatives across the Information Security team
Software Engineering
Learn about agile development ceremonies and tools related to scrum to support product development teams.
Engage with Product Owners, UI/UX, DevOps, and QA teams on topics ranging from design to deployment.
Work together on creating technical specification documents based on product owner specifications.
Offer technical guidance and mentorship to colleagues in your areas of expertise.
Constantly refine and disseminate your knowledge of the latest tools, processes, and techniques to the team.
Design and oversee the integration, analysis, and evaluation of plans and strategies across various projects. Oversee system integration, verification, and testing for bespoke applications and infrastructure for enterprise clients. Most importantly, you will code. You will code like a champion.
Digital Acceleration
Digital Acceleration is focused on finding technical solutions to problems that business leaders bring to our team. An analyst on our team would be staffed on an existing 'acceleration' or have an opportunity to lead their own.
Gain a deep understanding of the problems and areas of opportunity in the business units that bring ideas to Digital Acceleration.
Work with business leaders to refine their ideas and develop a roadmap for solving those problems with technical solutions.
Work with technical teams and partners to test, validate, and deliver solutions to solve business problems.
Assist the Digital Acceleration team with ongoing projects, including assisting with change management, requirements gathering, prototyping and solution design.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Independent Contractor- Family Support Services
Remote support technician job in Fayetteville, GA
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every levelof care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether thatbe within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities:
Scope of Services
The Independent Contractor - Family Support Services will deliver targeted family support services aimed at enhancing family dynamics and promoting child well-being. Services may include, but are not limited to:
Coordinating with community providers to facilitate comprehensive care and referrals for families
Participating in collaborative case planning and case review meetings, when requested
Delivering case management activities such as:
Supervised visitation
Parent aide support
Behavioral Aide
Transportation
Crisis intervention
Advocacy and linkage to services (including drug screening facilitation if applicable)
Completing in-home visits to monitor progress and provide ongoing support for families involved with DFCS.
Offering parenting education and modeling positive parenting strategies
Coordinating with external professionals (e.g., schools, therapists, case managers) to ensure service alignment
Maintaining documentation of services rendered, including case notes and service logs, in accordance with contractual requirements and applicable standards
Providing transportation services related to the family service plan (e.g., visitation, appointments) as appropriate
Qualifications:
Bachelor's degree in a human services-related field (e.g., Social Work, Psychology, Counseling, Criminal Justice)
or
High School Diploma/GED with at least 5 years of verifiable experience in the field
Strong understanding of family systems, trauma-informed care, and community resources
Reliable transportation, valid driver's license, and proof of insurance
Willingness to complete required background checks and contractor onboarding
Deliverables
Timely submission of service logs, progress updates, and reports
Accurate documentation aligned with billing and reporting standards
Services provided in accordance with contract terms, including hourly or task-based invoicing
If you share our commitment to empowering families and delivering trauma-informed support, we invite you to explore a partnership opportunity with Health Connect America. Together, we can make a meaningful difference in the lives of those we serve.
Engagement as an independent contractor with Health Connect America and its affiliated entities is contingent upon successful completion of all required background checks and contractor onboarding processes.
Health Connect America and its affiliated entities provide equal opportunity in contracting and employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other status protected under federal, state, or local law.
IT Support Specialist
Remote support technician job in Gainesville, GA
Responsible for analyzing, troubleshooting, and evaluating Northeastern Judicial Court end user issues. Support the effort in helping and assisting to keep our employees productive within their respective departments.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Install, configure, and maintain desktop hardware, software and peripherals
Troubleshoot and resolve hardware, software, and basic networking issues
Provide end-user support, training, and technical guidance
Maintain inventory records and technical documentation
Assist in developing user requirements and system specifications
Support and monitor data communications systems
Contribute to documentation of procedures and technical standards
Performs other relevant work as assigned.
Regular and predictable attendance is required.
MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
High School Diploma required, associate's degree in computer science or related field preferred
Relevant certifications a plus (CompTIA A+, CompTIA Network+, Microsoft MS-900)
Work in a helpdesk/phone support environment
Work in a Microsoft environment
Basic networking concepts and troubleshooting
Strong interpersonal communication and customer service delivery skills
Any equivalent combination of education and experience which provides the minimum level of qualifications stated above.
Licenses and Certifications:
Valid class C Driver's License and satisfactory motor vehicle record.
Knowledge, Skills and Abilities:
Familiar with PCs, printers, and AV gear
Basic desktop repair and troubleshooting
Working knowledge of Windows OS
Able to design systems and write clear procedures
Strong verbal and written communication
Ability to communicate effectively both orally and in writing
ADA MINIMUM QUALIFICATIONS:
Physical Ability:
Essential functions of this position continuously require the ability to remain in a stationary position (sitting or standing); operate a computer and other office machinery, such as a calculator, copier, and printer. Incumbents must continuously be able to think analytically; handle stress and emotion, concentrate on tasks, remember names and other details; examine and observe details; make decisions, and adjust to change. Incumbents must also continuously direct others; meet deadlines; stay organized; use math/calculations and use a keyboard/type.
Essential Functions frequently require the ability to move about inside the office; and move/transport items up to 10lbs.
Essential functions occasionally require the ability to bend body downward and forward by bending spine and legs, and twisting at the waist, hips or knees; reach overhead; push or pull; and repetitively use hands/arms/legs. Incumbents in this position are occasionally required to be on-call and work irregular hours.
Sensory Requirements:
Essential functions regularly require the ability to use effective verbal and written communication; and use of hand/eye coordination and fine manipulation to use equipment.
Environmental Factors:
Essential functions of this position continuously require the ability to either work with others or work alone.
This class specification should not be interpreted as all-inclusive, as it is intended to identify the major respon sibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specifica tion.
Auto-ApplyIT Technician
Remote support technician job in Decatur, GA
Job Description
Are you passionate about technology and eager to solve IT challenges while making a difference in a school community?
We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In
this role, you will support students, teachers, and staff with their technology needs in a
friendly, patient, and professional manner. This is a great opportunity for someone looking
to start or grow their career in IT while contributing to a positive learning environment.
Key Responsibilities
Install and set up PC hardware, peripherals, and classroom technology.
Inspect, maintain, and repair computer equipment (e.g., keyboards, mice,
projectors, smart boards).
Install, configure, and manage software according to specifications.
Set up and maintain local networks, ensuring connectivity and functionality for school systems.
Monitor and maintain network security, backups, and privacy protocols.
Provide technical support and prompt troubleshooting for teachers, students, and staff.
Assist with technology integration in classrooms and staff training on new systems or applications.
Keep accurate records of repairs, system issues, and maintenance activities.
Track and maintain hardware/software inventory and IT-related expenses.
Recommend IT equipment purchases based on school needs.
Requirements
Basic knowledge of computer hardware, operating systems, and networks.
Strong problem-solving skills and attention to detail.
Calm, patient, and professional demeanor, with the ability to work well with children and educators.
Excellent communication and interpersonal skills.
Ability to manage time effectively and prioritize tasks in a school setting.
Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome).
Background check and clearance required for working in an educational environment.
CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required.
Who We're Looking For:
A friendly, reliable, and supportive team member who enjoys helping others, learns
quickly, and is committed to maintaining a safe and positive learning environment through
technology support.
Powered by JazzHR
vv2Lf4nKxO
Independent Contractor-Family Support Services
Remote support technician job in Dahlonega, GA
Partner with Purpose.
Collaborate with Health Connect America to deliver trauma-informed, family-centered
services that empower children and families to thrive.
Before partnering with Health Connect America, take some time to learn more about who we are.
At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care thatfosters healing and growth.
Health Connect America and its affiliate brands provide mental and behavioral health services to children, families, and adults across the nation. We collaborate with independent professionals who share our commitment to helping individuals and families reach theirfull potential.
Our services are delivered in homes, communities, and office settings - always centered on dignity, trust, and empowerment. We are honored to partner with the families we serve as they work toward self-improvement and more fulfilling lives.
Our Brands
Responsibilities:
Scope of Services
The Independent Contractor - Family Support Services will deliver targeted family support services aimed at enhancing family dynamics and promoting child well-being. Services may include, but are not limited to:
Coordinating with community providers to facilitate comprehensive care and referrals for families
Participating in collaborative case planning and case review meetings, when requested
Delivering case management activities such as:
Supervised visitation
Parent aide support
Behavioral Aide
Transportation
Crisis intervention
Advocacy and linkage to services (including drug screening facilitation if applicable)
Completing in-home visits to monitor progress and provide ongoing support for families involved with DFCS.
Offering parenting education and modeling positive parenting strategies
Coordinating with external professionals (e.g., schools, therapists, case managers) to ensure service alignment
Maintaining documentation of services rendered, including case notes and service logs, in accordance with contractual requirements and applicable standards
Providing transportation services related to the family service plan (e.g., visitation, appointments) as appropriate
Qualifications:
Bachelor's degree in a human services-related field (e.g., Social Work, Psychology, Counseling, Criminal Justice)
or
High School Diploma/GED with at least 5 years of verifiable experience in the field
Strong understanding of family systems, trauma-informed care, and community resources
Reliable transportation, valid driver's license, and proof of insurance
Willingness to complete required background checks and contractor onboarding
Deliverables
Timely submission of service logs, progress updates, and reports
Accurate documentation aligned with billing and reporting standards
Services provided in accordance with contract terms, including hourly or task-based invoicing
If you share our commitment to empowering families and delivering trauma-informed support, we invite you to explore a partnership opportunity with Health Connect America. Together, we can make a meaningful difference in the lives of those we serve.
Engagement as an independent contractor with Health Connect America and its affiliated entities is contingent upon successful completion of all required background checks and contractor onboarding processes.
Health Connect America and its affiliated entities provide equal opportunity in contracting and employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other status protected under federal, state, or local law.
Information Technologist (Full-time)
Remote support technician job in Decatur, GA
The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school's technology to a new level while at the same time improving and maintaining customer support.
The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision.
*****Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks
Duties & Responsibilities
Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems
Ensure all documentation is properly maintained and updated in a timely manner.
Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters.
Monitoring and maintaining network connections to connected devices such as printers, switches, servers, and wireless access points.
Expectations
Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems.
Strong verbal and written communication skills.
Must be customer service and detail oriented.
Qualifications
Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment.
Experience
Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks.
Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus)
Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus.
Microsoft Office 365 (Teams is a Plus)
Server Hardware
Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management
Certification:
Apple or Microsoft Technology and/or CompTIA certification(s) preferred
Google Admin Certification or equivalent experience preferred
Education:
BS degree in Information Technology, Computer Science, Engineering, a relevant field or equivalent experience
Experience:
A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments
Working in academic environment: 2 years (Preferred)
Administering Chromebook: 2 years (Preferred)
Apple/Mac device: 2 years (Preferred)
Google Education: 2 years (Preferred)
Mobile Device Management: 2 years (Preferred)
WordPress: 2 years (Preferred)
Auto-Apply