Remote support technician jobs in Arizona - 1,803 jobs
Internal IT Resource - IT Specialist (Construction Focus)
X Contracting
Remote support technician job in Glendale, AZ
Employment Type: Full-Time
About the Role:
At X Contracting, culture is not an afterthought, it's a performance driver. We hire for character, hustle, and accountability as much as for technical skill.
You thrive where urgency, teamwork, and integrity matter every day.
You communicate clearly, follow through on commitments, and take ownership of problems until they're solved.
You respect field teams and understand that IT exists to serve the business.
You're humble enough to listen, confident enough to act, and resilient when plans shift or pressure is high.
You believe in progress over perfection and take pride in helping others succeed.
X Contracting is seeking a hands-on, high-urgency IT Specialist to support internal operations across offices, project teams, and the field. This role is ideal for a tech-savvy problem solver who thrives in a fast-paced, construction-driven environment and wants to help modernize systems as the company scales.
The successful candidate will combine strong technical skills with common-sense problem solving and a customer-service mindset. You'll be the first line of support for our people, keeping systems, networks, and devices running efficiently while contributing to the continuous improvement of our IT infrastructure.
Key Responsibilities
Provide Tier 1 and Tier 2 technical support to office and field staff (hardware, software, networking, mobile devices).
Manage and maintain Windows-based systems, Microsoft 365, file permissions, and printer networks.
Assist with onboarding/offboarding, user provisioning, and asset tracking.
Support ERP, project management, and construction tech tools (e.g., Foundation, B2W, Trimble, Samsara, etc.).
Perform system updates, backups, and troubleshooting under guidance from the IT Manager.
Maintain detailed documentation of all support activities and contribute to IT knowledge base.
Collaborate with Finance, Operations, and Safety teams to align technology with field demands.
Participate in infrastructure upgrades and technology rollouts.
Qualifications
Education: Degree preferred but not required. Equivalent hands-on experience in IT support, systems administration, or networking will be given equal or greater consideration.
3-5 years of IT support experience, ideally in construction, manufacturing, or field-based industries.
Strong knowledge of Windows desktop environments, mobile device (iOS) support, and network fundamentals.
Familiarity with Microsoft 365, Azure AD, and Entra preferred.
Demonstrated urgency, communication skill, and problem-solving ability.
Reliable transportation and ability to visit job sites when needed.
Ability to communicate.
What We Offer
Competitive compensation based on experience.
Health, dental, vision, and 401(k) benefits.
Supportive team culture with direct access to leadership.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Experience:
IT: 3 years (Required)
Shift availability:
Day Shift
Ability to Commute:
Glendale, AZ 85305 (Required)
Work Location: In person
$65k-93k yearly est. 2d ago
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Information Technology Professional (IT Support) (Tucson)
Us Navy 4.0
Remote support technician job in Tucson, AZ
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
$50k-71k yearly est. 2d ago
Technical Coordinator
Sonora Quest Laboratories/Laboratory Sciences of Arizona 4.5
Remote support technician job in Phoenix, AZ
This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem-solving skills. This position serves as a department resource and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA).
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
SHIFT
6pm-6:30am Thursday + Friday with rotating weekends
MATRIX OR INDIRECT REPORTING
Medical Lab Scientist (MLS), Medical Lab Technician (MLT), Clinical Lab Assistants, Phlebotomists
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
Able to stand, walk, bend, squat, reach, and stretch frequently. Use material handling equipment to push/and or pull up to 75 pounds and required to lift, push and/or pull up to 25 pounds. Requires manual dexterity. Must use standard precautions due to threat of exposure to blood and body fluids, chemical, electrical and biological hazards. Ability to distinguish colors and to take direction and assimilate instructions quickly. Requires use of personal computer, printers, copiers, telephone, fax and department specific equipment.
KNOWLEDGE, SKILLS AND ABILITIES
Must exhibit personal maturity and responsibility.
Excellent reading, writing and math abilities.
Communicates effectively in oral and written formats sufficient to demonstrate comprehension.
Ability to perform detailed work; work with frequent interruptions, multi-task, problem solve and memorization.
Ability to take direction and assimilate instructions quickly.
Detail oriented and exceptional organizational skills.
Basic computer skills.
Must exhibit skills in exceptional customer service, good performance review and passing on-site competency evaluation and /or assessment as defined by the department.
MINIMUM QUALIFICATIONS
Technical Coordinator I:
Associate degree in a medical laboratory technology, medical laboratory science or clinical laboratory science with four (4) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area OR
Bachelor's degree in chemical or biological science (transcripts will be reviewed to determine eligibility) with two (2) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area.
Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility.
For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with two (2) years of experience in that discipline is required.
Technical Coordinator II:
Bachelor's Degree in medical laboratory science/medical technology, OR
Bachelor's degree in chemical or biological science (transcripts may be reviewed to determine eligibility) AND certification (MLS or categorical).
Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area.
Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility.
For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with four (4) years of experience in that discipline is required.
PREFERRED QUALIFICATIONS
Additional related education and/or experience.
$40k-59k yearly est. 2d ago
Computer Field Tech Position- Phoenix AZ
BC Tech Pro 4.2
Remote support technician job in Phoenix, AZ
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Help Desk Technician
Robson Communities 4.3
Remote support technician job in Sun Lakes, AZ
The Helpdesk Technician provides first-level technical support to end users, ensuring timely and effective resolution of hardware, software, and network issues. This role is also responsible for the configuration, security setup, and user training related to Microsoft OneDrive and SharePoint, supporting the organization's efforts to maintain a secure and efficient cloud collaboration environment.
PRIMARY ACCOUNTABILITIES
* Provide daily technical support to staff for desktop systems, applications, and network connectivity.
* Troubleshoot and resolve issues with Windows PCs, printers, mobile devices, and software applications.
* Set up and configure new hardware, operating systems, and standard applications.
* Administer and support Microsoft OneDrive and SharePoint environments, including user provisioning, permission management, and security configuration.
* Develop and deliver training and documentation to end users on secure and effective use of OneDrive and SharePoint.
* Maintain accurate records of issues, solutions, and asset inventory within the helpdesk ticketing system.
* Prepare reports by collecting, analyzing, and summarizing information and trends from helpdesk software. Review these reports to identify recurring patterns of issues related to equipment, systems, or users. Provide management with regular reports detailing the number of work orders processed, their locations, and the types of problems resolved.
* Participate in projects to improve IT processes, enhance system performance, and increase end-user satisfaction
Requirements
* Four years of experience, or a combination of education and experience, in computer support, with strong proficiency in the Microsoft suite of products.
* Service Desk Management
* Microsoft 365 Administration
* Technical Support
* Process Improvement
* Technical documentation
EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
* Full-Time employees are offered a comprehensive and competitive benefits package including medical, dental, vision, company paid life insurance; paid sick, vacation and holidays; and 401(k) plan with a company match.
Date Posted
10/06/2025
How to Apply
Apply Online
OR Click here to obtain an employment application and send resume to ***************
$40k-63k yearly est. Easy Apply 60d+ ago
Technology Support III - Production Management, Issues Management
JPMC
Remote support technician job in Tempe, AZ
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job Responsibilities:
Serve as a Senior SME within the Issues Management Team
Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved
Effectively communicate root cause analysis of issues to internal and external stakeholders as directed
Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities
Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components
Leads and ensures assigned project activities are completed within established timelines
Required qualifications,capabilities and skills:
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries
Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing
Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands
Excellent communication skills, organizational, time management skills and client facing experience
Ability to work independently with minimal supervision as well as collaborate within a group
Experience with incident management, production support and problem management processes
Experience with Large Language Models (LLM) and experience in automation
Preferred qualifications, capabilities and skills:
Ability to influence and lead technical conversations with other resolver groups as directed
Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested
Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management
Collaborates with Application Management and Development teams to understand application functions and related downstream processing components
$43k-76k yearly est. Auto-Apply 45d ago
Technical Support Specialist II
Caris Life Sciences 4.4
Remote support technician job in Phoenix, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Technical Support Specialist II is responsible for the diagnosis, support, and other technical aspects to ensure hardware, software, and components for onsite and remotesupport Caris team members across the distributed environment are performing at an optimal level. This position supports teams including but not limited to sales, laboratory operations and researchers requiring someone with excellent judgment and technical skills to be able to properly evaluate situations and immediately provide effective solutions to difficult problems while ensuring the deployment and support is maintained effectively and efficiently in a rapid growing fast paced environment. As a level II you will serve as a subject matter expert for other junior technicians.
Job Responsibilities
Provide exceptional customer service and support keeping communications fluid throughout the support and troubleshooting.
Ability to effectively configure, support, troubleshoot and prioritize all service requests and incidents.
Provide accurate and detailed documentation in ServiceNow ITSM Suite of incidents and problems, including the steps taken during the analysis and resolution/restoration process in ServiceNow.
Assist in building and maintaining architectural runbooks, hardware, and software refresh lifecycle, and maintenance and support contracts.
Answer questions surrounding the installation, usage, and training of hardware and software products.
Possess the ability to learn on the job, especially software applications that you may not be familiar with or use every day.
Ability to shift between projects/tasks to keep up with the workload
Regularly update customers on open issues providing ETA of resolution.
Assist other members of the Information Services department with hardware/software/network technical assistance as needed
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages leveraging and updating knowledgebase articles.
Participate in occasional off-hours work such as installations, and in regular on-call rotation for off-hours outages and escalations.
Serve as the team Lead when the Lead us unavailable.
Coordinate and drive processes to identify operational problems with assigned systems and provide technical support to resolve them promptly.
Ability to transition between supporting different platforms such as lab operations, AV, smart hands for networking and telecom as well as cloud hosted environments.
Required Qualifications
High School diploma or equivalent.
Minimum of 5 years end user support which should include a combination of the following: Microsoft O365, Azure Virtual Desktop and MAC Operating Systems.
Ability to work in fast paced, changing and fast transformational environment against both short-term and long-term requirements.
Preferred Qualifications
Associate degree or higher from an accredited educational institution.
Bachelor's degree in computer science or related technology field is preferred.
Experience with JAMF, SCCM, Azure, InTune and Auto Pilot.
Experience working in a healthcare environment.
Experience working in a fast-paced environment support 1700+ end users.
Physical Demands
Must possess ability to sit, stand, and/or work at a computer for long periods of time.
May have exposure to blood-borne pathogens, extreme temperatures, high noise levels, fumes and bio-hazardous material/chemicals including formalin in the lab environment.
Occasional lifting of items up to 35 lbs. is required when installing some IT equipment.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$38k-70k yearly est. 6d ago
Multi-Site Lead Service Technician (San Piedra - POD 2)
Mark-Taylor 4.4
Remote support technician job in Mesa, AZ
Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.
We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.
As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Lead Service Technicians at multiple locations throughout the Greater Phoenix Area. If this community is not the right fit for you, our recruiters will talk to you about all of our exceptional career opportunities.
As a Multi-Site Lead Service Technician, you will work between three of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service while contributing to the upkeep of the physical asset and community grounds.
You're Excited About This Role Because You Will:
Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community.
Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
Perform necessary repairs and preventative maintenance on vacant units as they become available.
Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns.
Complete minor roof repairs, re-key locks, and cut keys
Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard.
Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge.
Assist in monitoring inventory of parts and cleaning supplies.
Train and mentor other Service Technician and Facilities Technicians
We're Excited to Meet You! Ideally, You Will Bring:
A minimum of 3 or more years of experience working as an apartment turn technician, maintenance technician, make ready technician, or work order technician is required.
Advanced knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards
One or more industry specific professional certifications (EPA, HVAC, CPO, or similar).
Service orientation.
Basic computer skills.
A basic understanding of written and verbal English.
Why You ll Love Working at Mark-Taylor:
Opportunities for career growth
Employee referral program
Paid time off, paid sick time, paid holidays, paid volunteer time
Medical, dental, vision benefits, including paid parental leave
401k with company match
Employee appreciation events
MT Wellness program
Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.
The starting hourly pay range for Lead Service Technician is $26.00 - $28.00, commensurate with experience and dependent on the specific community's level of complexity. Our Lead Service Technicians typically work a schedule that includes one or more weekend days. Our Service Team members participate in a rotating on -call schedule with additional shift differential pay.
$26-28 hourly 16d ago
Information Technology
Vp 3.9
Remote support technician job in Phoenix, AZ
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$47k-86k yearly est. Auto-Apply 60d+ ago
Technology Support II - Production Management, Issues Management
Jpmorgan Chase & Co 4.8
Remote support technician job in Tempe, AZ
JobID: 210690873 JobSchedule: Full time JobShift: Day : Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
* Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved
* Effectively communicate analysis of issues to internal and external stakeholders as directed
* Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities
* Ensures cases are resolved within established timelines for completion
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Should have experience in a Customer or Client Facing related role
* Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries
* Excellent communication skills, organizational skills and time management skills
* Excellent technical skills and business acumen related to data management and payments processing
* Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
* Exposure to observability and monitoring tools and techniques
* Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
* Knowledge of one or more general purpose programming languages or automation scripting
* Experience with help desk ticketing systems
* Ability to influence and lead technical conversations with other resolver groups as directed
* Exposure to observability and monitoring tools and techniques
* Experience in Large Language Models (LLM) and Agentic AI
$54k-79k yearly est. Auto-Apply 45d ago
Technology Support Specialist
Equity Methods 3.9
Remote support technician job in Scottsdale, AZ
Description Equity Methods is seeking a motivated and proactive Technology Support Specialist to join our dynamic IT team. This role will provide comprehensive technical support to end users, including help desk services, onboarding and offboarding processes, and occasional physical labor such as setting up workstations or moving equipment. The successful candidate will work in-office five days a week (Monday through Friday) and will have the unique opportunity to learn from two seasoned IT professionals who will serve as mentors. We are looking for a self-starter eager to master dozens of technologies, take ownership of issues, and proactively create and document procedures to enhance operational efficiency. The Role in a Nutshell
Help Desk Support: Provide first-line technical support to end users via phone, email, or in-person, with the help of our MSP, resolving hardware, software, and network-related issues promptly and efficiently.
Onboarding/Offboarding: Facilitate the onboarding process for new employees by setting up workstations, accounts, and access to necessary systems; manage offboarding by deactivating accounts, collecting equipment, and ensuring compliance with IT policies.
Physical Labor: Perform tasks such as installing and configuring hardware, moving IT equipment, and setting up office technology (e.g., monitors, desktops, TVs).
Issue Ownership: Take full ownership of reported issues, from initial troubleshooting to resolution, escalating complex problems to senior IT staff when necessary.
Procedure Development: Proactively identify opportunities to improve IT processes, create and document standard operating procedures (SOPs), and maintain an organized knowledge base.
Technology Learning: Actively learn and support a wide range of technologies, including operating systems (Windows, mac OS), productivity software (e.g., Microsoft Office), and enterprise systems (e.g., Active Directory, JIRA, InTune, Jamf, VPNs).
Inventory Management: Assist with tracking and maintaining physical and digital inventory, ensuring equipment and assets are properly documented and maintained.
User Training: Provide basic training and guidance to end users on technology usage and best practices to improve their productivity and security awareness.
We Are:
Zealous about exceptional client service and internal collaboration.
Agile and execution-focused, with a bias toward action and impact.
Growth-oriented and committed to professional development.
Feedback-heavy and mentoring-rich, with a culture of continuous improvement.
Eager to solve complex, ambiguous problems with creativity and rigor.
Hardworking and passionate about building the future of technology-enabled consulting.
Qualifications & Requirements:
Education: Associate's or Bachelor's degree in Information Technology, Computer Science, Computer Security or a related field (or equivalent experience).
Experience: 1-3 years of experience in a help desk or end user support role preferred; entry-level candidates with strong enthusiasm for technology will be considered.
Technical Skills:
Familiarity with Windows 11, Microsoft Server and mac OS environments.
Basic understanding of networking concepts (e.g., TCP/IP, DNS, DHCP).
Experience with ticketing systems, Jira, is a plus.
Exposure to Active Directory, Microsoft 365, or other enterprise tools is preferred.
Soft Skills:
Self-starter with a strong desire to learn and take initiative.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills to interact with end users and team members.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Physical Requirements: Ability to lift and move equipment (up to 50 lbs) and perform tasks requiring mobility, such as crawling under desks or climbing ladders for cabling.
Work Schedule: Must be available to work in the Scottsdale office Monday through Friday, 9:00 AM - 5:00 PM.
Background check required.
About Equity Methods Equity Methods is a financial services consulting firm specializing in stock-based equity compensation and other complex financial reporting and valuation services. We deliver impact-rich engagements across three core practice groups: financial reporting, valuation services, and HR advisory. With over 125 professionals and experience with over 1,000 publicly traded clients (including 50 Fortune 100 companies), Equity Methods combines the best traits of an industry-leading professional services firm with the best of an entrepreneurial, technology-enabled company. We have consistently been rated a Top Company to Work for in Arizona.
$49k-85k yearly est. Auto-Apply 60d+ ago
Cleared Desktop Support in Tucson, AZ
Virtual Service Operations?Source=Indeed_Feed
Remote support technician job in Tucson, AZ
Requirements
Must be within driving distance of Tucson, AZ and willing to work onsite
Must possess an active U.S. Government Secret Security Clearance or above
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
Must be able to lift up to 40 lbs
Must be able to stand or walk for extended periods of time
Must be able to walk up and down stairs or ramps
Must be able to kneel and work under desks or in confined spaces
This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes
What is Important to Us:
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at ***************************
Salary Description $20.00/hr - $26.00/hr
$20-26 hourly 24d ago
IT Help Desk Support - Level III
K2 Staffing, LLC
Remote support technician job in Tucson, AZ
Job DescriptionSummaryOur client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of a Help Desk Support Level III Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST! No exceptions!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Kaseya RMM and Autotask PSA Experience a plus
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$38k-63k yearly est. 17d ago
I.T Tech (50760)
La Paz Regional Hospital & Clinics 4.6
Remote support technician job in Parker, AZ
The IT Technician provides first‑level and advanced technical support to hospital staff, ensuring reliable operation of computer systems and related technologies in a clinical and administrative healthcare environment. This role delivers hands‑on and remote assistance to end users, promptly resolves hardware and software issues, and supports essential communication and network infrastructure critical to patient care and hospital operations. The IT Technician assists users with computer hardware, operating systems, and software applications, including printing, electronic mail, word processing, and system installations. Responsibilities include installing, configuring, troubleshooting, and maintaining computer workstations, printers, and peripheral devices. The position also provides support for PBX systems, voice mail, and voice/data infrastructure, ensuring uninterrupted internal and external communications. Working collaboratively with hospital departments, the IT Techniciansupports secure, efficient, and compliant technology use in accordance with healthcare standards, organizational policies, and regulatory requirements. This position plays a vital role in maintaining system availability and end‑user productivity in a fast‑paced healthcare setting.
CORE FUNCTIONS
Provide technical assistance and support to end users for computer systems, applications, and related technologies in clinical and administrative environments.
Respond to help desk requests and resolve hardware, software, and connectivity issues in person, by telephone, or via remote access tools.
Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, scanners, and other peripheral devices.
Assist users with operating systems, word processing, electronic mail, printing, and approved hospital software applications.
Diagnose and resolve workstation, printer, and peripheral equipment malfunctions; escalate complex issues as appropriate.
Configure and support networked devices, including printers and shared resources.
Provide ongoing support for PBX systems, voice mail, and voice/data communication infrastructure.
Assist with installation, maintenance, and troubleshooting of network cabling and connectivity in coordination with IT leadership or vendors.
Maintain documentation related to system configurations, procedures, asset tracking, and support activities.
Ensure systems are operated in compliance with hospital policies, security standards, and healthcare regulations, including data privacy and confidentiality requirements.
Assist with user account setup, access management, and basic security controls as directed.
Support system updates, patches, and routine maintenance to maintain system reliability and performance.
Communicate effectively with hospital staff to identify technical needs and provide timely, customer‑focused solutions.
Participate in on‑call rotation or after‑hours support as required to ensure technology availability for patient care.
Perform other related duties as assigned to support hospital operations and organizational goals.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
Able to stand, walk, bend, squat, reach, and stretch frequently.
Possess physical agility and adequate reaction time to respond quickly and appropriately to department needs.
Needs adequate hearing and visual acuity, including adequate color vision.
Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects.
May be required to lift up to 50 pounds.
Must use standard precautions due to threat of exposure to blood and bodily fluids.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
May require periodic use of personal computer.
Qualifications
MINIMUM QUALIFICATIONS
Associate's degree in computer science, Computer Engineering, or a related field or two (2) years of prior experience as an IT Technician and Experience with telecommunications systems, including hardware and software support. Equivalent combinations of education, training, and experience may be considered.
Knowledge of computer systems, system operations, analysis, design, and related equipment. Proficiency in Windows operating systems and Microsoft Office applications. In addition to MAC operating systems. Ability to apply analytical and problem‑solving skills to diagnose and resolve technical issues.
Working knowledge of PBX and voice mail systems.
Experience with installation and maintenance of internal cabling systems, including backbone and horizontal cabling.
$43k-98k yearly est. 1d ago
Technical Support Specialist
Array Tech 4.6
Remote support technician job in Chandler, AZ
The Technical Support Specialist will be the one our employees turn to for timely, effective and helpful technical IT support. As a key member of the IT Infrastructure team, you will provide first-line assistance to end users' technical support requests, as you gather information and perform expert trouble shooting. You will also be responsible for installing and/or configuring systems and peripherals. This position may require occasional evening and weekend hours
Key Job Responsibilities:
Act as the first line of support for incoming technical problems/issues.
Assist with troubleshooting peripherals such as monitors, printers, etc.
Support AV equipment and conference room equipment.
Assist with IT projects as needed.
Create documentation for knowledge base system.
Help maintain IT equipment inventory.
Manage and track technical support requests.
Participate in occasional after-hours technical support.
Provide input to enhance our technical support needs.
Attend and participate in regular department meetings.
Ability to lift up to 50lbs.
Perform other duties as assigned.
Qualifications:
Associate's degree in information systems or relevant experience.
3+ years of experience with Windows.
3+ years of IT Support utilizing ticketing systems.
3+ years of experience with Microsoft Office.
1+ years of experience with MDM platforms such as JAMF, Intune, and Manage Engine.
1+ years of experience supporting conference room equipment and corporate printers.
Preferred qualifications:
Bachelors' degree in information systems or relevant experience.
Active Directory and Office 365 experience.
Ability to foster profession relationships with end-users, management, and executives.
Passion for continually developing technical skills.
Commitment to promoting a high standard of customer service.
Ability to work across multiple organizations in a fast paced, smaller company environment.
At Array Tech, Inc., we strive to lead with our culture, and believe that our people are a key enabler of our future state. Our total rewards philosophy supports Array's ability to attract, develop, and retain our employees. We offer competitive compensation, benefits and wellness programs that align with the local markets where we do business.
Array Tech, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.
$59k-80k yearly est. Auto-Apply 38d ago
Help Desk ITS III(35398)
Idealforce
Remote support technician job in Phoenix, AZ
IDEALFORCE have multiple CONTRACT positions available immediately for Helpdesk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this position.
Job Description
Responds to user requests for system help;
• Identifies causes of user problems and potential solutions;
• Enters problem information into an automated issue tracking system;
• Corrects pended encounters either directly, or through working directly with vendors:
• Runs scheduled production jobs;
• Tests new production releases;
• Maintains Production Job Schedule;
• Prepares statistical reports on help desk utilization;
Develops and executes test plans (scripts, plans, procedures and cases) to ensure that applications meet customer-defined business requirements.
Preparing, analyzing and reconciling reports Proficient with Excel, Word, and Access
Researching and problem solving report discrepancies; performs other duties as assigned
Additional Information
- "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment.
THIRD PARTY CANDIDATES:
Email your candidate/s resume to pete dot tylor at idealforce.com along with the following details: Rate, Current location and Availability.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$38k-65k yearly est. 60d+ ago
IT Helpdesk Representative (on-site in Mesa AZ)
Orthotic Holdings Inc.
Remote support technician job in Mesa, AZ
OHI Inc. is hiring their next IT Superstar. This on-site position is based in Mesa AZ providing support the facility in Mesa and remote employees throughout the US.
This is an onsite position and is the first point of contact for employees through our helpdesk as it relates to computer hardware, software, and application issues. This also includes supporting Operations and our System Administrators in performing troubleshooting and diagnostic techniques to restore service.
Requirements and Qualifications:
Bilingual (English/Spanish) a plus
Must have Technical Analysis, Computer Hardware Technician, Help Desk/Desktop Support, Network Support, Windows Support skills
Very detailed and team-oriented individual with strong written and verbal English communication skills.
Ability to troubleshoot technical issues with a broad range of end user computer literacies.
Ability to work independently with little supervision.
Possess a calm demeanor in working with sometimes stressed end users.
Experience supporting RingCentral a plus
Networking: LAN/WAN, TCP/IP, DHCP, DNS, DDNS, SNMP, SMTP a plus
Education and Experience:
Computer related Diploma/Degree, or equivalent work experience
3+ years' experience in a technical support role
Experience with user management in Active Directory, Azure and Office 365
Experience with Mobile Device Management like Microsoft Intune or Jamf Pro.
Experience with desktop administration
Experience with remote desktop support such as Bomgar or GoTo Assist
OHI is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
$38k-65k yearly est. Auto-Apply 15d ago
I.T. Technician
Mohave County, Az
Remote support technician job in Kingman, AZ
Mohave County Information Technology is looking to fill an I.T. Technician position from within the series below. I.T. Technician I -> Starting Salary - Range 7, $15.75 I.T. Technician II -> Starting Salary - Range 10, $18.22 I.T. Technician III -> Starting Salary - Range 13, $21.09
I.T. Technician IV -> Starting Salary - Range 16, $24.42
The Information Technology Department is a Customer Service focused department. Interpersonal skills and communicating with other county employees to assist them is a crucial skill to be successful in this role. This position will be in the Technical Services division working mostly in office with computers. There will be some travel required to Bullhead City, Lake Havasu City, and Colorado City using a county assigned vehicle. There is limited interaction with the public and public speaking. The working schedule will be Monday through Friday, 8:00 a.m. to 5:00 p.m. with holidays and weekends off.
About Information Technology:
It is the duty of the Information Technology department to provide the best possible customer service to all county employees and citizens of Mohave County. We seek to utilize technology to assist the county in creating the most efficient and effective organization.
Proud to Offer:
* Paid Time Off (PTO)
* 6.5 hours accrued bi-weekly (32+ hour employees only)
* 39 hours of PTO front loaded
* Regular accrual starts on 7thpay period
* Low-cost, high-value healthcare for you and your qualifying dependents
* Enrollment in Arizona State Retirement System
* Contribution rate of 12.00%
* 11 Paid Holidays
* Perform work with a greater purpose
* Assists Information Technology users in Mohave County with first-level technical support functions for standard, specialized software applications and automated business systems.
* Responds to inquiries and requests for Information Technology services; interviews user to collect information about technology problems, automated business systems, and software issues; leads user through diagnostic procedures to determine source of error; defines problems, identifies, and isolates errors, and implements technical solutions to solve problems.
* Picks up and delivers (by foot or motor vehicle of assigned route) interdepartmental and U.S. mail correspondence and packages at County sites.
* Provides first level technical support, training, and assistance to customers; explains standard, and guidelines; follows up with users to assure the incident is resolved.
* Analyzes and resolves incidents and requests regarding application software, hardware, or projects. Logs and tracks incidents and/or requests from identification through resolution using the appropriate tracking system.
* Refers complex incidents to appropriate level IT Technician.
* Documents work completed and maintains IT records; notifies manager and peers of unusual problems or problem trends in order to facilitate continued improvement of client services.
* Maintains absolute confidentiality of work-related issues and County information.
* Ensures the IT department mission, philosophy, and Mohave County's mission, core values, programs, products, and services are consistently adhered to and presented in a strong, positive manner.
* May participate in repair of, installation, or configuration of hardware, software upgrades, enhancements and revised functions, tests compatibility and performance with user.
* Communicates and acts in a professional manner with the public, co-workers, and work contacts.
* Takes a lead position on larger projects and more complicated tasks.
* As assigned, may review work of other staff for conformance to regulations.
* Trains and cross-trains fellow employees on system operations and usage.
* Provides hardware and software support of PC's and network/telecommunications system infrastructure equipment
* Provides administration of a multiple server network.
* Plans and implements network security and data administration
* Installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment
* Researches, evaluates and tests new technologies for existing and proposed network systems
* Troubleshoots problems related to any aspect of network systems and PC's
* Diagnoses, tracks resolves, and documents problems
* Identifies system problems and recommends possible solutions
* Corrects and tests software and hardware problems
* Identifies and resolves hardware, software, and networking problems related to end-user computing; may maintain and repair data communication lines, routers, and software; schedules and coordinates preventative maintenance on computer and peripheral equipment.
* Configures network interface cards, protocols, cabling, routers, switches and hubs
* Provides technical specifications for new projects
* Performs diagnostics on suspected faulty components
* Writes general work plans and status reports for projects and presents plans to management
* Advises, trains, and assists users on how best to utilize system and ensures installation of desktop hardware and software according to established standards
I.T. Technician I:
* High School diploma/GED (General Education Degree).
* One (1) year consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral networks
* One (1) year experience in training, troubleshooting and providing technical support to systems users.
* OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.
I.T. Technician II:
* High School diploma/GED (General Education Degree).
* Two (2) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral networks
* Two (2) years' experience in training, troubleshooting and providing technical support to systems users.
* OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.
I.T. Technician III:
* High School diploma/GED (General Education Degree).
* Four (4) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral networks
* Four (4) years' experience in training, troubleshooting and providing technical support to systems users.
* OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.
I.T. Technician IV:
* Associate degree in Computer Science, Information Systems, Computer Engineering or related discipline.
* Five (5) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral networks
* Five (5) year experience in training, troubleshooting and providing technical support to systems users.
* OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.
* Personal computers and software application packages and development products.
* A wide variety of hardware and software, cabling, power requirements, and ancillary equipment related to network operations.
* Data communications protocols and standards.
* Windows Desktop and Server Operating Systems.
* Router and TCP/IP configurations including but not limited to VLANS and routing protocols.
* Troubleshooting of personal computers and network/telecommunication architectures.
* Diagnose, document, and troubleshoot a wide variety of technical problems.
* Personal computer components, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
* Installing and configuring wireless networking equipment.
* Mohave County Personnel Policies and Procedures, and Department Regulations.
* Working in a technical environment with interlinked and changing priorities.
* Diagnosing, analyzing, and resolving technical problems in a network environment.
* Responding professionally, effectively and efficiently to customer service requests.
* Establishing and maintaining effective positive working relationships with co-workers and customers.
* Communicating verbally and in writing.
* Equipment selection for determining which tools and equipment are best suited for each job.
* Troubleshooting to determine the causes of operating errors and resolving causes.
* Complex problem solving for identifying complex problems and reviewing related information to implement solutions.
* Communicate technical ideas clearly and effectively both orally and in writing.
* Train and provide support to computer users.
* Perform personal computer system troubleshooting on both software and hardware problems.
* Implement or coordinate equipment repairs and solve software problems.
* Monitor and maintain network operations.
* Assist users in solving systems problems.
* Establish and maintain effective business relationships.
* Read and interpret technical manuals used in the assembly, installation, repair, and operation of data networking equipment.
* Maintain records and write reports.
* Perform the essential functions of the job specifications with or without a reasonable accommodation.
$21.1-24.4 hourly 7d ago
IT Technician
Taseko Mines Limited
Remote support technician job in Florence, AZ
Job Title: IT Technician
Department: Tech Services
Reports to: IT Supervisor
Location: Florence AZ
Key Responsibilities:
Reporting to the IT Supervisor, the IT Technician is responsible for troubleshooting hardware, software, login, and networking issues for the company.
Serve as the point of contact for reporting and resolving all issues.
Maintain all necessary project wide desktop equipment, network devices, mobile devices, hardware, and software.
Account creation and management.
Network management and security.
Insure seamless operation of information technology systems project wide.
Management of Microsoft Office 365 including Microsoft Exchange.
Specific Responsibilities Include
Maintain an inventory of spares to replace broken hardware and be able to proactively set up desktop environments for new hires.
Work closely with network technicians to resolve issues and/or install new software or equipment.
Maintain budget controls including forecasting expenditures.
Other duties as required.
Qualifications & Education:
2 years of experience in IT, network, and/or desktop support is required.
Additional network certifications are a plus.
Excellent customer service skills are required.
Proficient written and verbal communication skills are required.
Must be organized and able to work in a stressful environment to effectively manage work tickets and resolve multiple priorities at the same time.
Ability to identify, analyze, and solve problems.
Experience in the following is preferred:
Proficiency in supporting all Microsoft 365 applications (Word, Excel, Project, and PowerPoint).
Windows 10 to 11 migrations/24H2 troubleshooting experience.
Experience with Apple products, Lenovo laptops, and peripherals.
Network experience with Watchguard products.
Set up and troubleshooting of Lexmark, Brother, HP, and Ricoh printers.
Software application management and licensing.
iPhone and Droid end user support.
Verkada/CCTV systems set up and system management.
Experience with Comodo products and remotesupport.
Duo and MS authenticator usage.
Cisco Meraki switches/Access Point troubleshooting.
Active Directory, including hybrid environments, account creation, and resolving server synchronization challenges.
SharePoint and cloud-based data management system set up.
Experience with third-party software including accounting software, real-time, historical data management and analysis (4site, Capstone, or other programs).
Experience with AutoCAD and ArcGIS software.
Experience using Power Apps.
Work Environment:
This position will include office work, but some work will be performed in all-weather conditions outdoors.
While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, and lift up to 50 pounds.
Must work in compliance with the Florence Copper site safety program.
Rotating schedule including on call shifts for weekend coverage and on-night coverage as needed
$37k-68k yearly est. Auto-Apply 60d+ ago
Information Technology Desktop Technician
City of Tolleson 3.4
Remote support technician job in Tolleson, AZ
Job Classification Title: IT SupportTechnician
Working Title(s): Information Technology Desktop Technician
Who we are
The City of Tolleson is seeking a dedicated and customer-focused IT Desktop SupportTechnician to join our Information Technology team. This position plays a key role in supporting City staff by ensuring reliable and efficient technology operations. If you enjoy solving technical challenges, working in a collaborative environment, and making a meaningful impact through IT service, we encourage you to apply.
The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future.
Position Description
The IT Desktop SupportTechnician provides day-to-day technical assistance for City staff by supporting computers, cellular and desktop phones, software, networking, peripherals and audio-visual equipment. The technician installs, configures, maintains, and repairs technology assets; manages user accounts and access; responds to and documents service tickets and knowledge base articles; and troubleshoots hardware, software, and connectivity issues through in-person, phone, email, and remotesupport. Responsibilities also include supporting audio-visual systems in conference rooms, offices, and Council Chambers-conducting setup, testing, and event support for staff and elected officials, including after hours when needed. The position assists with application setup, cabling and patching tasks, technology training for employees, and coordinating repairs or equipment lifecycle needs with vendors. The technician helps maintain accurate records, orders equipment within established guidelines, and participates in on-call rotation. This role fosters inclusive working relationships, communicates clearly with users of all technical backgrounds, and performs related duties to support reliable, secure, and efficient City technology operations.
Qualifications
High school diploma or GED from an accredited institution and one (1) year of basic IT support experience; or an equivalent combination of education and experience sufficient to perform the essential duties. Valid Arizona driver's license required. IT certifications (CompTIA A+, Network+, Microsoft, etc.) highly preferred.
>>> Click on Full Job Description for additional position details.
Physical Demands
Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
Working Conditions are in an office setting. Depending on assignment some local travel may be required.
Closing Date: Open until filled Hiring Salary: $23.23 - $27.88 Hourly D.O.E.
Salary for internal promotion Section 603.3.2 of Employee Handbook
Applications reviewed weekly, with first review December 22, 2025.
Full Salary Range: $23.23-$32.52 Hourly
Additional Application Information
It is important that your application shows all relevant work experience and education. Work experience must be noted on the application.
Applicants may be rejected if not fully complete.
Your resume may not be substituted as an application.
Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************.
EOE/M/F/D/V/SO