Remote support technician jobs in Bismarck, ND - 46 jobs

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Bravera Holdings Corp. is hiring for a Desktop Support position in Bismarck, ND. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in their career. We work together to drive continuous improvement which enhances the customers experience and keeps our organization moving forward. The Desktop Support position is responsible for providing technical support of desktop computers, thin clients, laptops, applications and related technology to employees of Bravera Holdings Corp. and subsidiaries. Support includes specifications, installation and testing of computer systems and peripherals within established guidelines. Will also assist in the maintenance and testing of network servers and associated equipment. Measures of Success: Capable of supporting and troubleshooting computer related software and hardware issues. Successful execution of Bravera's Help Desk function including working within call center and help desk tickets. Providing prompt, efficient, and courteous service to all internal customers of Bravera via Help Desk calls and Help Desk tickets. Is a strong self-starter, promotes teamwork and open communication within the department and with all subsidiaries of Bravera. Duties and Responsibilities: Assist with the installation, configuration, ongoing usability, and upgrade of desktop computers, laptops, tablets, thin clients, cell phones, printers, peripheral equipment, and software. Will assist in developing procedures and programs to assure the integrity, security, reliability, and risk assessment of all communication systems including computer hardware, software, telecommunications, anti-virus programs, backup procedures, and other communication systems maintained for Bravera Holdings Corp. and its Subsidiaries; will assist with connectivity relating to these systems. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems. Works with staff to purchase hardware and software. Assess functional needs to determine specifications for purchases. Order computer and printer supplies as directed. Maintain documentation on equipment and software. Must maintain a high level of confidentiality and professionalism regarding all employee and customer issues and information. Responsible for providing prompt, efficient, and courteous service to all internal customers of Bravera Holdings Corp. and Subsidiaries. The employee will adhere to all rules and regulations, including but not limited to the requirements of the Bank Secrecy Act. In addition, the employee will be proactive in the prevention of illegal activities, will vigilantly look for activities that may constitute any type of fraud including money laundering, and will report any suspicious activity to the BSA Officer. Contribute to the overall success of the organization. Qualifications: Education: Associates Degree or higher highly preferred Experience: up to 2 years' experience supporting Windows desktop/laptop PC's, experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PC's, experience installing software, patches, updates, on desktops, laptops, servers, experience troubleshooting basic network, software, printing problems, customer service experience. Location: Bismarck, ND Benefits To support this, we provide a competitive and rewarding compensation package which includes a competitive salary, incentive compensation opportunities, retirement plan with company match, health insurance, paid holidays, paid time off (PTO), paid community volunteer time and stock opportunities. As a learning organization, we are committed to investing in the growth and development of our team members, offering training opportunities and tuition reimbursement. Our Values Give and earn trust. We support and empower one another to earn trust through accountable performance. Learn, teach and mentor. We are a learning organization that invests in growth and development. Collaborate and innovate. We work together to drive continuous improvement to enhance your experience. Want to learn more about careers with Bravera? Go to bravera.bank/careers. #ForgeYourPath with us! Find us on Facebook, Instagram, Twitter, LinkedIn and Youtube. --- Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

**Req number:** R6968 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Senior Service Desk Analyst you will provide Level 1 technical support to users, assist with infrastructure support tasks, mentor junior members, and assist with projects. **Job Description** We are looking for a customer service oriented **Senior Service Desk Analyst** to provide Level 1 technical support to users in an efficient and accurate manner and serve in a senior-level role. This position also assists with infrastructure support tasks, leading and contributing to projects, and working with other senior members on various topics and platforms. Additionally, you would be expected to mentor junior team members on customer service and technical challenges. This position will be **full-time** and **remote** . **What You'll Do** + Provide General IT end-user support including: + Resetting passwords. + Interact via telephone, e-mail and one on one with customers to perform diagnostics and resolve technical problems. + Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. + Properly escalate unresolved issues to the next level of support with strong supporting documentation. + Perform trend analysis, keep peers and management informed of trends, significant problems, and unexpected delays. + Utilize excellent customer service skills and exceed customers' expectations. + Ensure proper recording, documentation and closure of all records. + Recommend procedure modifications or improvements. + Preserve and grow your knowledge of Service Desk procedures, products and services. + Demonstrate advanced knowledge of supported customer-specific applications and hardware. + Know and meet the account/team Service Level Agreements/Objectives and understand their effect on the business and help ensure team SLA/SLO are met. + Understanding the scope and terms of the customer(s) contract. + Ensure technical support training is provided in a timely manner. + Assist in evaluating and ensuring timely implementation of new tools and processes. + Ability to anticipate, plan, and prioritize varying workload levels. + Ability to work independently without supervision. + Ability to monitor phone and ticket queues for the entire team to ensure that work is being handled without unnecessary delay. + Conduct regular Call and Ticket Quality Analysis and coach Service Desk Agents accordingly to ensure call script compliance. + Review agent interactions to ensure high-quality customer experience. + Attend daily stand-up meetings to provide Service Desk insights or to escalate any tickets that require additional process or clarification of process. + Understand and monitor team schedules for accuracy and to ensure schedule adherence. + Provide operational support to the Service Desk team answering questions, handling escalations, and providing guidance. + Review, approve and publish knowledge articles for clarity, repeatability, and aligned with best practices. **What You'll Need** Required: + Minimum 3-5 years' experience in a Service Desk or technical support role + Minimum 1+ years of customer service experience in a professional industry + High School Diploma or GED + Strong troubleshooting and documentation skills + Active Directory Experience + Desktop and Laptop hardware support experience + Understanding of LAN/WAN technologies and protocols + Technical Writing + Proficient knowledge of Microsoft Desktop Operating Systems + Excellent customer service skills + Strong attention to detail and strong communication skills (both written and oral) + Excellent work ethic + Problem-solving skills + Solution driven + Detail oriented + Occasional ability to work from an offsite location + Willing to work extra hours as needed including late nights and weekends Preferred: + Proficient knowledge with virtualization technology (VMWare, Citrix, Array) + Degree in Information Systems, Computer Science (Preferred) or equivalent experience **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards. + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor. \#LI-AE1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $46,000 - $48,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job DescriptionJoin Our Team as an Independent Supported Living Professional! Are you passionate about making a positive difference in the lives of individuals with disabilities? Do you have a compassionate heart and a desire to help those in need lead more independent and fulfilling lives? Enable, Inc. is seeking a dedicated Independent Supported Living Professional to join our team in Bismarck, ND. Job Responsibilities: Provide personalized support to individuals with disabilities in their own homes Assist clients with daily activities such as meal preparation, personal hygiene, and medication management Promote independence and self-advocacy skills through coaching and encouragement Develop and implement individualized care plans in collaboration with clients and their support teams Act as a mentor and advocate for clients to ensure their needs and preferences are heard and respected Document client progress and communicate effectively with team members and supervisors Qualifications: High school diploma or equivalent required; additional education in social work or related field preferred Prior experience working with individuals with disabilities is preferred but not required Strong interpersonal and communication skills Compassionate and patient demeanor Ability to work independently and as part of a team Reliable transportation and valid driver's license About Enable, Inc. Enable, Inc. is a non-profit organization dedicated to empowering individuals with disabilities to live full and meaningful lives. We provide a range of services, including supported living, employment support, and community integration, to help our clients achieve their goals and reach their fullest potential. Our team of compassionate professionals is committed to providing personalized care and support to each individual we serve, fostering independence, dignity, and self-determination. #hc152941

Hiring Range: $57,600 - $65,832 Annually At North Dakota Information Technology (NDIT), we're on a mission to enhance the lives of North Dakota citizens through the maintenance and support of business operations. We're looking for a dedicated Infrastructure Technician to join our Public Safety division. What we do: Telecommunications/Radio Services supports all state agencies through the maintenance and operation of telecommunications and electronic systems. What you'll do: As an Infrastructure Technician, you'll be instrumental in the repair and maintenance of a diverse range of telecommunications and electronic equipment critical to our mission, including working with the Public Safety Engineers on project and field support. Regular duties include: * Upgrades to AP's, Routers, Switches and Firewall devices and network maintenance * Public Safety 2-way radio network maintenance (includes mobile and portable radios and tower site infrastructure support.) * Electronic in-vehicle repairs on Highway Patrol and NDDOT vehicles. * Troubleshooting and repair of Intelligent transportation systems (ITS) devices including cameras, message boards, Automatic Traffic Recorders, Weigh-in-Motion, Environmental Sensor Stations, etc. * Fiber optic maintenance, including inspecting fibers for damage and collaborating with local phone companies to analyze service problems. The successful person in this role thrives in a fast-paced environment, while demonstrating a commitment to quality. They have effective time management and organization skills and find fulfillment in meeting high standards. They excel at building and sustaining productive working relationships, both autonomously and within a team. Being open to feedback and observation is key, as NDIT values curiosity and continuous learning. Much of this work takes place outdoors, in all weather, so applicants must be comfortable working in different conditions. This position reports to work in Bismarck and covers sites in the surrounding areas. In-state and overnight travel within North Dakota is expected, so a valid driver's license is necessary. Candidates should be able to lift 30 to 50 pounds. Occasional emergency, after-hours, and weekend work may be required. Qualified candidates will have: * An understanding of basic electronics, low-voltage systems, or electrical troubleshooting (e.g., sensors, wiring, power systems). * Experience installing, repairing, or maintaining technical equipment (IT hardware, industrial sensors, security systems, networking devices, or similar.) * Ability to use PCs, software tools, and mobile diagnostic applications * Strong desire to learn new technologies such as radio systems, ITS equipment, and site networking. * Confidence working alone at remote sites, making decisions, and managing time effectively Experience with network and telecommunication equipment, including installation, termination, and testing of copper wiring and fiber optic cables is highly desirable, but we will train the right candidate. 2 years of college level education in an Information Technology or Technology related field can be substituted for professional experience. Note: NDIT will attempt to fill this position at the Information Services II level. If unable to find candidates who meet the above outlined minimum qualifications, the hiring authority reserves the right to under fill this position at the Information Services I level. NDIT will train the successful candidate in any areas of unfamiliarity. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary. Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family. Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate. Application Procedures The answers given on this application are to be reflective of your work experiences. Any use or suspected use of AI during the application process may affect the outcome of the hiring decision. Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if North Dakota Information Technology cannot determine that you meet the minimum qualifications. All application material, including your resume, must be received on or before the closing date by 11:59 PM Central Standard Time (CST). North Dakota Information Technology does not offer or provide sponsorships. Applicants must be legally authorized to work in the United States. For more information or if you need an accommodation, please contact ************** or **************. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This new role in a growing part of SitusAMC's business serving internal groups and external clients with document technology solutions. This role performs the following duties personally or through SitusAMC department supervisors and representatives. This role will ensure that client relations are positive experiences which increases their satisfaction with SitusAMC products and services. This role will also be responsible for fulfilling and monitoring the delivery of document technology products, services, and programs to SitusAMC clients using OCR, AI, Acuity, DocAcuity, or other tools. Duties include working directly with clients and internal partners/departments to ensure document technology clients are receiving desired services timely and with quality. Document technology offerings include but are not limited to executing on document classification services, delivery of data extraction services, delivering documents and data to clients via agreed upon portals, or powering other document enabled offerings that may power a secondary market transaction. They may also include supporting DocAcuity clients. An understanding of SitusAMC operations, products and services, client needs, as well as some industry knowledge is required for this role. Essential Job Functions: + Acts within alignment of security roles. + Work with other departments to ensure clients are experiencing a positive partnership + Develops and maintains client working relationships + Diligent contact/follow up with clients and internal partners + Acts as external client advocate with internal partners + Liaise and communicate progress between sr. management and other internal team members and stakeholders + Facilitates service orders with clients which may include delivery of document, data, or other reporting + Monitors production throughput and quality of outputs to ensure client service levels are met or exceeded + Works with client and SitusAMC internal partners to manage the quality delivery of all services provided to the client + Promotes services to existing clients + Consults with internal teams and communicates client and market requirements/product features + Other activities as may be assigned by your manager Qualifications/ Requirements: + Bachelor's degree in related field or equivalent combination of education and experience + Intermediate-level support staff with 2-4 years of relevant experience. + Two to three years' experience in mortgage industry preferred + Prioritizes and plans work activities + Time management skills + Gathers and analyzes information skillfully + Expresses ideas and thoughts verbally and written forms + Exhibits good listening and comprehension \#LI-AS1 #LI-Remote Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $52,000.00 - $70,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************

POSITION: Production Support Specialist 2 Lead SHIFT: Monday - Thursday, 6:30 am - 5:00 pm (Frequent Overtime on Fridays, 4-10 hours) PAY RATE: $24.00 - 27.00+ per hour (DOE) + Full Benefits Package LOCATION: Mandan, ND SUMMARY OF RESPONSIBILITIES The Production Support Specialist 2 plays an advanced role in supporting production operations by coordinating material flow, assisting machine operators, and ensuring efficient use of equipment. This position requires leadership qualities, technical proficiency, and a strong commitment to safety and continuous improvement. ESSENTIAL JOB FUNCTIONS Embrace and demonstrate the qualities of the TrueNorth Steel Game Changer definition. Oversee and coordinate material flow to ensure timely delivery to production lines. Train and guide entry-level team members on proper material handling and safety procedures. Operate forklifts, pallet jacks, and overhead cranes. Proficiency in advanced material handling equipment. Assist machine operators with timely material retrieval and delivery. Perform basic equipment operation tasks independently when required. Conduct regular checks for material quality and equipment readiness. Maintain accurate documentation for material movement and equipment operation. Identify and implement process improvements to increase efficiency and reduce waste. Ensure compliance with all safety and quality standards. Willingness to work flexible hours, including overtime and weekends as needed. Prompt and dependable attendance. Other duties as assigned. KNOWLEDGE, SKILLS, AND QUALITIES Ability to read and interpret tape measures (imperial and metric). Advanced understanding of material handling processes and inventory systems. Ability to troubleshoot production delays and material shortages. Strong oral and written communication skills. Strong organizational and leadership skills. Proficiency in operating cranes and advanced machinery. Basic computer skills for inventory and production tracking. Ability to work in various weather conditions and adapt to changing priorities. EDUCATION AND WORK EXPERIENCE High School diploma or GED required. Forklift certification required; crane operation certification preferred. 2-3 years of experience in material handling or equipment operation is required.

Join Our Team as a Delivery and Install Specialist! Are you a highly motivated individual with a passion for delivering exceptional customer service? Do you have experience in furniture delivery and installation? If so, we want you to join our team at Interiors By Design in Bismarck, ND! Job Responsibilities: Deliver and install furniture orders in a timely and efficient manner Provide excellent customer service during delivery and installation processes Inspect and assemble furniture according to manufacturer instructions. Factory training offered after 6-12 months Maintain delivery vehicle and equipment in a clean and organized manner Communicate effectively with customers to ensure satisfaction with their purchases When others on our team need a hand, we jump in and help Qualifications: Prior experience in furniture delivery and installation preferred Strong attention to detail and problem-solving skills Excellent communication and interpersonal skills Ability to lift and carry heavy furniture items Operational experience with forklift Valid driver's license and clean driving record We offer competitive salary, medical benefits, 401K with company match, vacation, holiday pay and in-store employee discounts About Us: Interiors By Design is the region's premier commercial and residential furniture and design store located in Bismarck, ND. We offer a wide range of high-quality furniture and home decor products to suit every style and budget. Our team is dedicated to providing exceptional customer service and ensuring that our customers find the perfect pieces to complete their homes. At Interiors By Design, we believe that a well-designed space can enhance the quality of life, and we are committed to helping our customers achieve their interior design goals.

***Please note, this role is not able to offer visa transfer or sponsorship now or in the future*** **About Us:** Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ****************** **About Cognizant's IoT Practice:** Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries. To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes. Without human-centered thinking, connected products are just standalone things-but with it, our modern connected products facilitate a unified way of life enjoyed by all. Role Overview: + We are seeking an experienced MES Werum PAS-X Specialist to support Electronic Batch Record (EBR) implementation for a leading pharmaceutical client. The role involves system administration, configuration, and integration of Werum PAS-X with SAP and other Level 2 systems, ensuring compliance with GxP and validated environments. Key Responsibilities: + Gather business requirements and perform analysis for MES EBR implementation. + Design and develop State Diagrams and update Master Data within MES. + Configure, customize, install, upgrade, and develop Werum PAS-X modules (Specification, Execution, Compliance & Performance). + Manage GMBRs, PVL, PMBRs, Equipment Management, Material Flow, Weigh & Dispense, EBR, MBR & Master Data. + Integrate MES with SAP and other L2 systems; develop reports and troubleshoot application issues across production and non-production environments. + Perform impact analysis for business issues at L1, L2, and L3 levels. + Lead a team of 10-15 members, manage customer communication, and oversee incident/problem reporting. Technical Skills: + Strong expertise in Werum PAS-X (Configuration, Customization, Installation, Upgrade). + Hands-on experience with SAP-MES interface, L2 integrations, and report development. + Proficiency in SQL and database management. + Familiarity with ticketing tools: BMC Remedy, ServiceNow, JIRA. + Domain Knowledge (Good to Have): + Pharmaceutical / Life Sciences domain experience. + Knowledge of 21 CFR Part 11, GMP, and ITIL processes. + Understanding of validated pharma manufacturing environments. Must Have: + Proven experience in troubleshooting and supporting Werum PAS-X issues. + . **Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: - Medical/Dental/Vision/Life Insurance - Paid holidays plus Paid Time Off - 401(k) plan and contributions - Long-term/Short-term Disability - Paid Parental Leave - Employee Stock Purchase Plan \#LI-CT1 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

The primary role of this position is to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely with the Field Service, Technical Support, Product Management, Commercialization, Engineering and Quality members to provide technical recommendations and product functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer advocate while tracking the pulse of market and technology trends to ideate, incubate, and accelerate solutions that deliver high value to customer problems that differentiate vs competition. **Responsibilities** - Ensuring an improved feedback loop between product management and engineering to increase the rate of new product vitality - Driving share gain by championing innovative new platforms and features in an agile environment that maintain leadership position in the market and differentiate vs competition. - Defining the target customer segment, identifying customer pain points/problems to solve, developing a commercial hypothesis (qualitative), validating the commercial hypothesis (quantitative), outlining a clear value proposition for the target customer, defining positioning vs competition, and clearly defining the product/solution requirements. - Championing customer requirements throughout the process and ensuring development meets those requirements through proper customer engagement and field trial execution. - Ensuring we have support applications in place to increase "ease of doing business" with our Environmental Solutions brands - Partnering with the commercialization team to develop robust launch plans including global product content/assets (clear articulation of value proposition), competitive comparisons, value-based pricing strategy, sales enablement tools, launch presentations, and training materials. - Cultivating relationships with key technology partners that enhance the value of GVR's digital ecosystem. Drive experimentation to rapidly vet potential solutions and scale to maximize impact. - Global Responsibility: Heavy focus on North America with some International travel possible **Required Skills / Qualifications / Certifications / Tech Stack** **Essential** - 3+ years in technical/engineering backgrounds with a deep understanding of how the fueling infrastructure works - Ability to generate a high level of precise technical feedback to ensure new product hardware and software applications are working as needed in a field environment - Customer-centric mindset and comfort talking to end customers as necessary to help with product adoption - Ability to travel 25%+ of the time - **Preferable** - 2+ years of familiarity working with Veeder-Root's Environmental Solutions portfolio The base compensation range for this position is $100,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS GILBARCO VEEDER-ROOT** Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

Apply Supervisory Airway Transportation Systems Specialist Department of Transportation Federal Aviation Administration ATO - Central Service Area - Great Lakes Region - Bismarck SSC (WCM13-BIS) Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the manager's individual performance, and available funding. Serves as a Supervisory Airway Transportation Systems Specialist (SSC Manager), and is the front line manager for the Bismarck SSC (WCM13-BIS). Summary As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the manager's individual performance, and available funding. Serves as a Supervisory Airway Transportation Systems Specialist (SSC Manager), and is the front line manager for the Bismarck SSC (WCM13-BIS). Overview Help Accepting applications Open & closing dates 01/24/2026 to 02/02/2026 Salary $111,779 to - $173,292 per year The salary above includes a locality pay adjustment of 17.06% Pay scale & grade FV J Location 1 vacancy in the following location: Bismarck, ND Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Travel Required 25% or less - The job may require up to 25% travel. Relocation expenses reimbursed Yes- - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $27,000 will be paid. Relocation expenses paid are subject to applicable taxes. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential NA Job family (Series) * 2101 Transportation Specialist Supervisory status Yes Security clearance Other Drug test Yes Announcement number AGL-ATO-26-0011-97066 Control number 855235900 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency FAA-Wide - Open to current, permanent FAA employees Duties Help Incumbent has responsibility for overall administrative and technical direction of the assigned workforce consisting of Airway Transportation Systems Specialists (ATSS) and support staff involved in providing National Air Space (NAS) services to En Route/Terminal air traffic control to the commercial airlines, and general aviation aircraft for a defined area. Reports directly to a District Manager (DM) or District Facilities Manager (DFM). Directs the work of subordinate employees for more than one organizational unit/project/program within a major subdivision. Duties typically include planning/communicating the organization's vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance, coaching and developing employee capabilities, approving leave, and taking, recommending, or approving corrective/disciplinary action as appropriate. Exercises authority for supervisory responsibilities over staff, including staff scheduling and approval of leave. Assures equity of performance standards and rating techniques developed for subordinates. In addition to evaluating work performance, justifies recommendations for awards/bonuses for positions in the unit for higher-level approval. Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Identifies developmental training needs for employees and self and requests for and/or arranges needed developmental and operational training. Communicates unconventional training requests with higher level management to determine accessibility, available funding and best use of resources. Gives advice, counsel or instructions to employees on technical, operational, and/or administrative matters. Hears and resolves complaints from employees at the informal stage, referring group grievances and more serious, unresolved complaints to the higher level manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Fosters a fair and equitable work environment. Applies an advanced knowledge of the technical aspects of the work directed, an advanced knowledge of budget, human resources, and other administrative policies and procedures, and an advanced understanding of the objectives of the organization. Responsible for applying program resources to meet defined requirements. Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher-level managers to discuss the status of projects/programs and to plan for the future. May have frequent contact with customers, other government entities, and other external parties to interpret policies/procedures or for other project/program purposes. Has authority to make commitments for subordinate organizational units, within guidelines. Defines, acquires, and allocates budget, staff and other resources necessary to accomplish the goals and/or objectives of the SSC. Participates in planning and executing organizational goals utilizing strategic planning and sound management principles in order to accomplish mission objectives. Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without the intervention of higher-level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. Individual and organizational performance is typically reviewed periodically by higher-level management, usually through status reports and organization performance measures. Consults with higher-level management to ensure the alignment of projects/programs with the tactical (short-term) objectives of the major subdivision. Requirements Help Conditions of employment * US Citizenship is required. * Selective Service Registration is required for males born after 12/31/1959. * Must submit an SF50 (See Required Documents). * Designated or Random Drug Testing required. * A one-year supervisory/managerial probationary period may be required. * Interviews will be conducted IAW applicable FAA Policy Qualifications One year of specialized experience equivalent to the next lower level, pay band FV-I level or FG/GS-13 is required for the FV-J pay band position. Specialized experience is defined as experience in the FV-2101 occupation or in a related occupation, which equips the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower grade level in the normal line of progression for the occupation in the organization. Specialized experience includes: Applied knowledge of and experience in technology, systems interrelationships, and management of civilian or military automated aviation navigation, and electronics systems. Qualifications must be met by the closing date of this vacancy announcement. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. ************************************************************** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Managerial Selection Factor (MSF). In lieu of providing a narrative response in the text box listed below each MSF, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each MSF. Your work history examples should be specific and clearly reflect the highest level of ability. Your MSF answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. NOTICE: Answer all questions to the best of your ability. You may be asked to provide documentation that you have had this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Interviews will be conducted in accordance with FAA policy. Certain locations outside CONUS are not eligible for a fixed-rate PCS. Please refer to FAA Travel Policy, Chapter 302, Part 302-8 for more information. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Current SF-50 Notification of Personnel Action. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) * Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. * Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications. Agency contact information Kevin Hogan Phone **************** Fax **************** Email ********************* Address Federal Aviation Administration AGL Regional HR Services Branch 2300 E. Devon Ave., Room 250 AHF-N310 Des Plaines, IL 60018 US Next steps Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Current SF-50 Notification of Personnel Action. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. This position supports the integration between our Service module to our Financials modules. This team member will work with Members supporting and troubleshooting in the areas of integration and balancing. This position will also work closely with the Member and our software engineers to support, troubleshoot, research, and resolve issues within the software product. Essential Functions: Provides superior customer support to internal and external customers in all encounters. Assists customers in all aspects of application support including problem solving, training, and on-going support. Prepares cases and follow-up to resolution. Performs research of basic application problems, resolves issues for Member/Customers who are using the application, and recommends changes or enhancements as directed. Facilitate and follow up with Member/Customers on basic requests and procedures. Assists with mass communications to Member/Customers. Assists with software release process. Utilize all support tools as directed. Convey customer feedback to product development staff as appropriate. Perform on-site training or deliver remote application training to Member/Customers via Web Tools. Provides after hours support. May develop and deliver training to coworkers as assigned. May prepare materials and deliver National IT Learning Center classes. May prepare materials and deliver Member Information Conference (MIC) sessions. May be called upon to assist in other support areas. May be called upon to participate on design teams regarding application enhancements. May be called upon to participate in testing of new product development or enhancements. May be required to travel to customer sites. Other duties as assigned. Desired Job Experience: Must possess a strong understanding of accounting principles. Generally, requires 1-5 years of product usage or support experience either at NISC or similar related experience. Basic knowledge of NISC's products' features and functionality. Basic knowledge of other integrated industry applications and services. Basic knowledge of Project Management processes and theory. Basic knowledge of Service Level Management (SLM) best practices. Basic knowledge of the Energy and/or Communications industry. Familiarity with other integrated applications and services. Excellent verbal and written interpersonal and communication skills. Excellent presentation and training skills. Excellent telephone etiquette and an ability to deal effectively with Member/Customers. Excellent research and problem-solving skills with strong attention to detail. Strong PC skills. Ability to effectively lead, influence, and teach others. Ability to organize and prioritize. Ability to interact in a positive manner with internal and external contacts. Ability to work independently, as well as in a team environment Ability to travel as often as necessary to meet the goals and objectives of the position. Commitment to NISC's Statement of Shared Values. Desired Education: Bachelor's degree in a business-related field preferred, or equivalent experience. Successful applicants must possess a strong knowledge of accounting principles. Minimum Physical Requirements: The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. Disclaimer: Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

The Technical Support Engineer II (TSE II) drives customer satisfaction through Service Excellence by providing advanced technical support and counsel to remote and onsite Engineers, Clinical Applications Technicians (CATs), TSE I's, and Customers experiencing system performance issues. As the senior technical resource for service-related escalations for GEHC Software and customer hardware, this role leads incident management and customer escalations, delivers expert troubleshooting, and champions quality, productivity, and knowledge-management initiatives. **Job Description** **Key Responsibilities** **Advanced Technical Support & Incident Management** + Provide remote advanced technical support for **GEHC Software** and customer hardware, including coaching customers and field teams on contributing factors (e.g., AV, network, Citrix, Microsoft). + Lead customer escalation meetings; define logical engagement plans and drive timely resolution using appropriate escalation processes. + Apply expert diagnostic methods and remote tools to reduce case resolution cycle time and improve remote TTR (time to repair). **Escalations, Quality & Productivity** + Serve as the senior technical resource for service-related escalations; coordinate corrective action plans with customer and team leadership. + Champion productivity programs and act as a change agent in product serviceability, reliability, quality trend analysis, and new product introduction support. + Identify, lead, and implement process and troubleshooting improvements; manage/support business process enhancements that increase competitiveness and growth. **Knowledge Management & Tools** + Develop, approve, and publish Knowledge Base (KM) content to expand the technical solutions available to Field Engineers and TSEs. + Contribute ideas and participate in workouts and small projects to improve productivity tools and service readiness. + Maintain up-to-date knowledge of **GEHC Software** products, service expertise, and diagnostic tools to sustain "expert" advisory status. **Cross-Functional Collaboration & New Product Support** + Partner with Modality/Service Engineering, Product Engineering, and onsite engineers to drive product quality, serviceability, and formal escalation resolution. + Provide valuable input to new product development and service readiness, including service diagnostic tools, feature enhancements, and product quality. **Training & Mentorship** + Coach and train TSE I's, onsite engineers, and peers to ensure technical and customer skills meet business needs; frequently serve as SME for **GEHC Software** training. + Lead or co-lead project teams in serviceability/reliability improvements, quality trend analysis, productivity program execution, and new product introduction support. **Documentation & Workflow** + Provide timely, complete documentation that meets all process and quality requirements (e.g., CRM case notes, troubleshooting records). + Maintain case workflow and manage backlogs to provide customer-centric support and expedited resolution times. **Customer-Centric Support** + Provide **24x7x365 support** in a fast-paced environment to ensure customer satisfaction and timely resolution of issues. + Willingness to: + Submit to a background investigation, including verification of past employment, criminal history, and educational background. + Take a drug test. + Be legally authorized to work in the United States without restriction. + Work overtime, on-call, weekends, and holidays as required. + Complete vendor credentialing as required. **Qualifications** + Minimum: **5 year as TSE I** or + TSE I requires a minimum of **5 years engineering experience** as FE II and/or FE III, or equivalent external experience. + Proven expertise in repair and maintenance of **GEHC Software and customer hardware** . + Demonstrated capability in incident management, customer escalation leadership, and logical engagement planning. **Technical Skills** + Advanced proficiency with remote diagnostic and troubleshooting tools (e.g., Common Service Desktop, CRM, and other remote support platforms). + Strong working knowledge of: + Networking concepts and protocols + AWS + Citrix, Microsoft ecosystems + Linux/OS, VM/virtualization, Kubernetes, Cloud, Alerting/Monitoring + HL7 and legacy product integrations (as applicable) **Core Competencies** + Expert troubleshooting and analytical skills; able to resolve complex, ambiguous technical issues. + Strong, friendly, and competent communication and facilitation skills with customers and cross-functional teams. + Leadership in change management, quality improvement, and productivity initiatives. + Customer-obsessed mindset with a track record of reducing cycle times and improving TTR. + Strong ability to manage both scheduled and ad-hoc competing priorities + Strong ability to pivot and manage multiple concurrent situations + Proven ability to self-direct and maintain high productivity while adhering to group standards **Work Conditions** + **Remote support position from employee's home office with an adequate work environment for professional customer interactions.** + Participation in on-call rotations to facilitate 24x7x365 customer support. + Fast paced professional environment as part of customer focused critical care support center. **Optional** + **Education:** Bachelor's degree in IT engineering or related field preferred. + **Certifications:** Networking, cloud, or vendor-specific certifications. \#LI-PA1 \#LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $108,000.00-$162,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. **Additional Information** GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. **Relocation Assistance Provided:** No

The Executive Support Specialist serves the University of Mary's Executive Services by providing comprehensive administrative, logistical, and hospitality support that advances the strategic priorities of the University, including Vision 2030 initiatives. This role supports the daily work of Executive Services through careful coordination of communication, scheduling, meetings, travel, and special projects. The Executive Support Specialist works closely with the Coordinator of Executive Services and executive leadership to ensure operations are carried out with professionalism, efficiency, confidentiality, and a spirit of Benedictine hospitality. The ideal candidate is highly organized, attentive to detail, service-minded, and comfortable working in a fast-paced, mission-driven executive environment. Candidates will be invited to demonstrate a willingness to support and promote the Christian, Catholic, and Benedictine mission of the University of Mary. Benefits Include: Retirement benefits with an 8% match Medical, Dental, and Vision insurance Free or discounted tuition for employees and dependents Discounted Meal Plan Discounted membership at the campus Wellness Center Essential Roles and Responsibilities Include: Interacts with the University community and visitors in a welcoming and friendly manner that reflects Benedictine hospitality Communicates openly and proactively within Executive Services while maintaining strict confidentiality and professional discretion regarding the University's operations Coordinates and manages special projects of Executive Services and Vision 2030 initiatives Oversees and manages speaking requests for the leadership of the University, determining availability and travel arrangements in collaboration with the Coordinator of Executive Services Leads and manages executive travel operations, overseeing planning, coordination, and real-time adjustments for airfare, lodging, and ground transportation across Executive Services. Collaborates with the Coordinator of Executive Services to research and gather background information for Executive Services in preparation for meetings, speaking engagements, and upcoming events, particularly for the Executive Vice President Manages and coordinates special meetings and events, such as capital campaign meetings and employee formation seminars, ensuring that appropriate contacts are made and necessary equipment, supplies, and materials are available Provides minutes and agendas for meetings, at the request of the Executive Vice President Provides support for meetings and activities of the Board of Regents Manages and coordinates pilgrimages sponsored by Executive Services (e.g., President's Club Pilgrimage, High School Rome Pilgrimage) Desired Minimum Qualifications, Education, and Experience Include: Required: Bachelor's degree Required: Minimum of two years of related administrative experience Upholds and supports the Christian, Catholic, and Benedictine mission of the University of Mary. Supports the ongoing implementation of Ex Corde Ecclesiae, the apostolic constitution on Catholic colleges and universities. Builds a culture of ready and earnest hospitality throughout Executive Services and the broader University, in accord with Saint Benedict's admonition that all be received as Christ. Knowledge and Skills Required: Excellent verbal and written communication skills. Strong organizational skills and attentiveness to detail. Ability to work both independently and collaboratively as part of a team. Demonstrated commitment to exceptional customer service. Proficiency with Microsoft Office applications and standard administrative technologies. Comfort with technology, electronic data processing, and basic database management. Ability to manage multiple priorities and adapt to changing needs. About the University of Mary We thank you for your interest in the University of Mary. Founded in 1959 by the Sisters of Annunciation Monastery, the campus overlooks the beautiful Missouri river and is located in Bismarck, North Dakota, a community of approximately 75,000 people, with wonderful family and parish life, friendly neighborhoods, enjoyable recreational and cultural facilities, a low crime rate, clean air, and excellent schools. The University of Mary, with an enrollment of over 3,800 students, is accredited by the Higher Learning Commission of the North Central Association. For more information on the University of Mary, please watch a short video by clicking on this link: **************************** Review of application materials will begin immediately. Position will remain open until filled. To view all of our current openings, please visit our career page at *********************************************** Equal Opportunity Employer

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.