Remote support technician jobs in Boston, MA - 876 jobs

Position Type: Full Time (40+) Pay Type: Salary Seasonal Work: No Northeast Paving Benefits: Company Paid Basic Life Insurance Company Paid Long Term Disability Policy Company Paid Vacation & Holiday Pay Company Paid Parental Leave Company Paid Maternity Leave Company Paid Employee/Family Assistance Program (EAP) Voluntary Medical & Vision Insurance Voluntary Dental Insurance Voluntary Short Term Disability Voluntary Supplemental Term Life Voluntary Accident, Legal, Hospital, Critical Illness Policies 401(k) Plan w/Employer Match Annual Company Stock Purchase Opportunities Discount Partnerships: Verizon, Ford, Perkspot Health and Wellness Benefits, including Monthly Gym/Fitness Incentives General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Nashua, NH. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects. Key Duties Create, review and triage support Tier (1-2) tickets on a timely basis Project work related to the implementation of new technology tools. Provide end-user desktop support via remote support tools or in person visits Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly. Install and configure new computers, monitors, and printers. Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices Create clear, concise process and system diagrams and other supporting documentation Coordinate with vendors to execute software and firmware upgrades Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies Assist with other projects and tasks as required Identify issues requiring escalated support and route to the appropriate team or leadership. Identify recurring or unique issues, develop solutions, and verify successful implementation. Document and/or update documentation for identified issues, solutions, and procedures. Train and/or mentor junior team members. Share knowledge and best practices. Actively participate in team meetings and feedback sessions. Qualification Requirements General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience 3 + years of technical experience working with hardware/software Bachelor's degree or equivalent Experience Experience working in windows and virtualized environments Ability to utilize an ITSM system for change and incident management Microsoft training and related certifications are a plus Strong interpersonal, organizational and customer service skills Ability to work flexible/extended hours when requested or participate in an on-call schedule Able to work both independently and effectively with remote team members as necessary Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job: Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day. Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties. Lifting and transporting of moderately heavy objects (40 lbs). Drive to locations to assist users or deploy systems as needed Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job. Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required. Noise level in the office work environment is normal. Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees. Assess work environment for possible hazards and makes sure training is adequate to the task. Has proper personal protective equipment and tools, uses them appropriately for the given task. Speaks up if seeing an unsafe act Identifies and turns in near miss reports Asks for help, when needed, to perform tasks safely. Considers if there is a safer way to perform work and communicates. Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast. We support a Drug-Free Workplace. EOE AA M/F/Vet/Disability are encouraged to apply.

Title: Senior Manufacturing Technical Operations Specialist Employment Type: Contract (12 months + possible extension or conversion) Status: Accepting Candidates (Multiple Openings) About the Role: We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment. Key Responsibilities: Triage manufacturing issues in real time on the manufacturing floor Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities Apply structured root cause analysis tools to identify issues and drive resolution Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs) Support strong quality documentation practices in a GMP-regulated environment Qualifications: 6+ years of progressive experience in pharmaceutical development or manufacturing 4+ years of hands-on analytical investigations and Quality Control experience Strong background in analytical investigations and quality documentation Experience supporting QC / analytical operations in GMP manufacturing Exposure to facility or calibration investigations is a plus (not required) Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically Compensation (MA Pay Transparency): Estimated hourly range: $50-$58/hr (W-2) Final rate within this range will be based on experience, skill set, shift alignment, and interview results

Azara Healthcare is a leader in the population health management industry. As the Technical Support Specialist, you will get to investigate escalated and complex customer support issues and you will be responsible for resolving these issues through SQL mapping changes. You will be involved in support for all customers and unique product offerings. Azara Healthcare has an exciting fast-paced, collaborative environment and we are looking for the right person with the drive to grow with us! Job Description Role and Responsibilities Utilize SQL skills to resolve customer issues and improve the team's technical abilities Act as the escalation point for complex issues requiring EHR and DRVS product knowledge Educate customers on appropriate data entry workflows Essential Skills Candidate should have a Bachelor of Science in a technical, science, or business field Intermediate database and SQL skills are essential, such as modifying and creating SQL queries Candidate must be proficient and comfortable working in a technical environment Candidate should have at least 1-year of customer service experience Excellent oral and written communication skills Comfortable with a fast-paced work environment and adjustment of priorities based on multiple stakeholders Desirable skills Healthcare industry processes experience is preferred, including EHR knowledge Experience supporting and/or implementing a SaaS product preferred Experience with a customer service ticketing system, preferably Jira Azara Healthcare offers a full suite of medical plans, 401(k) plan, 7 company holidays, 3 floating holidays & 4 weeks of PTO and other benefits in addition to a competitive salary.

Who we are Klein Marine Systems is the world's leading side scan sonar manufacturer, and we are immensely proud of where we are and how we got here. We are currently undergoing a remarkable period of transformation, making now an incredibly exciting time to join our team. We are searching for dynamic, technically skilled individuals who are passionate about their work to join us in Newburyport, MA. In return, you will have the opportunity to be part of the world's leading side scan sonar enterprise: contributing to significant advancements in our technologies and operations. Unleash your potential with a rewarding career If you possess a visionary mindset, a knack for solving complex challenges, and a burning desire to make a genuine impact on the world, explore our job opportunities. Seize the opportunity to unleash your courage and contribute to a more connected, smarter, and brighter future. We are seeking a highly motivated Materials Planning & Systems Specialist to support and improve the company's Material Requirements Planning (MRP), production floor scheduling, and product data management processes. This role will also coordinate the implementation of a new Product Lifecycle Management (PLM) system, ensuring accurate data flow between Engineering, Supply Chain, and Manufacturing systems. The ideal candidate is detail-oriented, highly organized, and experienced with manufacturing planning systems. This role will help bridge operations and engineering to ensure materials, schedules, and data are aligned for efficient production. The Materials Planning & Systems Specialist position will be located in our Newburyport, MA location and will report to our Director of Operations. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Key Responsibilities: Material Planning & MRP Execution Execute and monitor MRP runs in Microsoft Business Central, ensuring accurate material availability and production planning. Analyze MRP outputs to identify shortages, expedite needs, and recommend planning parameter adjustments. Maintain accurate BOMs, routings, and item data to ensure effective material planning. Work cross-functionally with Procurement, Engineering, and Production to resolve material and scheduling conflicts. Track and report on key metrics such as material shortages, schedule adherence, and inventory accuracy. Production Planning Assist in developing and maintaining production schedules that align materials and capacity. Support manufacturing leads in load balancing and prioritizing work orders. Improve data accuracy for work order reporting and WIP tracking. Help identify and address bottlenecks or inefficiencies in the scheduling process. PLM Implementation & Systems Integration Serve as the primary coordinator for the new PLM system implementation, replacing Omnify. Work with Engineering and IT to define workflows for change management, revision control, and document release. Support data migration of part records, BOMs, and associated documents. Ensure synchronization between PLM and Microsoft Business Central to maintain consistency across systems. Train and support users on new PLM tools and processes after deployment. Continuous Improvement Identify and implement process improvements for MRP accuracy, data integrity, and planning efficiency. Support initiatives to improve communication between Engineering and Operations through better system integration. Document and maintain standard operating procedures related to planning and change control. Qualifications and Essential Skills: Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, or related field (or equivalent experience). 3+ years of experience in materials planning, MRP execution, or production control in a manufacturing environment. Hands-on experience with ERP systems (Microsoft Business Central preferred). Familiarity with PLM tools (Omnify or similar) and basic understanding of change management processes. Strong analytical skills and attention to detail. Excellent communication and organizational abilities; comfortable working across departments. Preferred Qualifications Experience in electro-mechanical product manufacturing. Experience participating in or supporting a system implementation project (PLM, ERP, or MES). Familiarity with ISO 9001 or AS9100 environments. Lean or Six Sigma certification a plus. Klein Marine Systems offers a generous compensation package; benefits begin on date of hire. Comprehensive Health, Dental and Vision Plans Elective deductions for Flexible Spending Accounts Company Paid Life Insurance, Short and Long-Term Disability Supplemental Life Insurance Supplemental Critical Illness and Accident coverage 401(k) Retirement Savings Plan with employer contribution; Roth IRA option Employee referral program 14 Paid Holidays Flexible work arrangements Generous Flex Paid Time Off account Are you ready to join our exceptional team? We are constantly seeking top talent in the fields of Engineering, Sales, Manufacturing Operations, Finance and Accounting, Technology, R&D, Marketing, and Field Operations. At Klein, we take pride in creating a supportive, fair, and inclusive working environment that empowers you to thrive and advance in your career. Rest assured that all qualified applicants will be considered for employment without any discrimination based on race, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factors prohibited by law.

: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Responsibilities Responsible for driving end-user adoption of Crown InfoLink products. Helps customer develop and implement best practices and standard operating procedures. Prepare internal and external customers for a successful implementation by planning, training and managing support service processes. Develop and support the retail network to provide web-user and operator trainer training. Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes. Analyze Crown InfoLink data and make recommendations on action steps. Participate in sales calls and demos to the extent that it relates to the after-sale support. Quote, sell, and provide Crown InfoLink support services. Minimum Qualifications 2-4 years related experience Associate degree (Business) Must have valid driving privileges Extensive travel & overnight stays (over 20%) Preferred Qualifications Lead and effectively garner customer support to achieve customer objectives. Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities

Title: Network Support Technician Fully Onsite Job Pharma laboratory support* Install and config company and specialized instrument software. Knowledge of CFR Part 11 and GxP validation preferred. Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines

Job Title: Engineering Technician - Electro-Optical Manufacturing & R&D Support Department: Engineering / Research & Development Reports To: Engineering Manager or R&D Lead The Engineering Technician supports both manufacturing and research & development activities within an electro-optical product environment. This role bridges hands-on production support and prototype development, assisting engineers in the design, testing, integration, and improvement of electro-optical systems. The ideal candidate is detail-oriented, technically skilled, and comfortable working in a fast-paced environment involving precision optics, electronics, and mechanical assemblies. Key Responsibilities Manufacturing & Engineering Support Support production of electro-optical assemblies and subassemblies, including optical, electronic, and mechanical components Assist in process development, documentation, and continuous improvement initiatives Troubleshoot manufacturing issues and collaborate with engineering to implement corrective actions Perform assembly, alignment, calibration, and testing of electro-optical systems Maintain engineering builds, fixtures, and test setups Research & Development Support Assist engineers with prototype builds, experimental setups, and feasibility testing Support optical and electronic testing, data collection, and analysis Modify existing designs or components under engineering direction Document test procedures, results, and design changes Participate in design reviews and contribute practical manufacturing feedback Testing & Documentation Execute functional, environmental, and performance testing per engineering specifications Operate and maintain test equipment such as optical benches, oscilloscopes, power meters, and interferometers Create and update work instructions, test procedures, and engineering documentation Ensure compliance with quality standards and configuration control requirements General Duties Maintain cleanroom or controlled lab environments as required Follow ESD, safety, and quality procedures Support cross-functional teams including Quality, Manufacturing, and Supply Chain Required Qualifications Associate degree in Engineering Technology, Electronics, Optics, or related technical field (or equivalent experience) 3+ years of experience as an Engineering Technician in an electro-optical, photonics, electronics, or related manufacturing environment Hands-on experience with electro-optical assemblies and test equipment Ability to read and interpret engineering drawings, schematics, and technical documentation Strong mechanical aptitude and troubleshooting skills Preferred Qualifications Experience supporting R&D or new product development programs Familiarity with optical alignment, laser systems, imaging sensors, or photonic components Experience with prototype builds and low-volume manufacturing Knowledge of GD&T, SPC, and basic data analysis Experience working in regulated environments (ISO, AS9100, FDA, etc.) Skills & Competencies Strong attention to detail and documentation discipline Ability to work independently and collaboratively in a team environment Effective communication with engineers and manufacturing personnel Comfortable working with tight tolerances and precision components Adaptable to changing priorities and experimental work Work Environment Combination of manufacturing floor, laboratory, and cleanroom environments May require handling delicate optical components and working with lasers or high-voltage equipment Occasional overtime or schedule flexibility may be required to support development milestones

The Database Support Specialist position combines strong database and analytical skills to work with the product owner, business team and development staff. The KAPS application utilizes a complex Microsoft SQL Server database system incorporating the application's business logic. The Database Support Specialist position will require some evening and weekend work, and occasional travel for Kelmar meetings. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE. RESPONSIBILITIES AND DUTIES: Respond to database-related tickets, incidents, and issues Troubleshoot issues by debugging code and preparing appropriate changes Adhere to the KAPS Database standards and policies Work closely with the KAPS Support Team, Product Owner and Analysts, and Business Team to provide efficient yet thorough resolution to tickets Participate in code reviews Work with and support application developers in writing and implementing effective and accurate databased code and SQL queries Participate in team meetings and occasional onsite summits QUALIFICATIONS: A minimum of 2 years of demonstrated experience in Microsoft SQL Server, version 2012 or later Bachelor's degree in computer science, information technology, or relevant work experience Experience developing database systems according to documented standards, using a strong understanding of database normalization and the third normal form of database design Experience understanding database schemas, tables, views, procedures, functions, and system security Experience with integration with software version control systems a plus Experience debugging code and optimizing database objects Demonstrate effective communication skills, both written and verbal with strengths in documentation and logic The successful candidate will be meticulously organized and pay close attention to detail Ability to work well with a geographically dispersed team, using Kanban methodologies Candidates must be legally authorized to work in the U.S without sponsorship now and in the future SALARY & BENEFITS: Compensation for this role varies depending on several factors including work location, level of experience, and skill set. As required by applicable law, the hiring range for this position is $75,000 - $85,000. In addition, Kelmar provides the following benefits: Medical, Dental and Vision Insurance Flexible Spending Plans Basic Life, AD&D, and Voluntary Term Life Insurance Disability Insurance 401(k) Plan with Company Match Paid Parental Leave Paid Time Off Tuition Assistance Eligible for Discretionary Annual Bonus The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team! Kelmar Associates is an equal opportunity employer (function () { 'use strict'; social Share.init(); })();

This role focuses on the hardware lifecycle refresh, ensuring that our medical staff have the most up-to-date and reliable technology to provide exceptional patient care. you will be responsible for deploying hardware, troubleshooting issues, and providing top-notch customer service . Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations. *Key Responsibilities:* * Deploy hardware and ensure devices are properly connected to the network. * Troubleshoot Level I issues in real-time. * Understand intake processes related to IT Service Management (ITSM). * Collaborate effectively with team members while also being able to work independently. * Interact with medical staff, providing exceptional customer service and support. Desired Skills and Qualifications: * Experience with hardware deployment and network connectivity. * Strong troubleshooting skills, particularly with Level I issues. * Familiarity with IT Service Management (ITSM) processes. * Excellent communication and interpersonal skills. * Ability to work both independently and as part of a team. * Coachable, adaptable, and a self-starter. *Skills* * Desktop Troubleshooting * Hardware support * Customer service * Windows 10/11 Support * Technical support *Job Type & Location* This is a Contract position based out of Providence, RI. *Pay and Benefits*The pay range for this position is $20.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Providence,RI. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Previous working experience with Pharma Laboratory is required. Install n config company and specialized instrument software. Knowledge of CFR Part 11 and GxP validation preferred. Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines

Are you looking to make a difference in someone's life, no prior experience required - we provide FREE training! GUARDIAN ANGEL SENIOR SERVICES is looking for a compassionate individual to join our team to assist our seniors/elderly population with daily activities & companionship. Full paid training will be provided for the individuals who are not certified or has no experience 📅 How to Apply: Submit your resume now 📞 Call us: ************ 📍 Visit us: 33 Boston Post Road W, Suite 310, Marlborough, MA-01752. 🌐 Apply online: ******************************************************************* JOB RESPONSIBILITIES: Light Housekeeping which includes Vacuuming, emptying trash, changing bed linens. Laundry Reminding & assisting the clients with pre-dosed medications. Prepare meals by taking care of all precautions & dietary restriction Grocery shopping and running errands as per requirements. (Not applicable for non-Drivers) Transportation when need or assigned. Accompany clients to appointments or any socially engaged activities as a part of companionship duties. (Not applicable for non-Drivers) Helping with personal hygiene care like dressing/undressing; showering, feeding etc. (will be trained if non-certified) 👤 Requirements: High school diploma preferred. Benefits: 🆓 Free caregiver training & certification 💼 What We Offer: Flexible schedule Sign-On Bonuses Mileage Pay for Drivers 401K Referral Bonus Health Benefits GUARDIAN ANGEL SENIOR SERVICES was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.

The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

JOB DESCRIPTION Job Title: IT Operations Technician Division: Administration and Finance Department: Information Technology Reports to: IT Operations Manager Employment Status: 40 hours per week JOB SUMMARY: The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices. This position is 100% based on-campus in Newton, MA PRINCIPAL DUTIES AND RESPONSIBILITIES: The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time. Answer phone/email/ticketing requests for support and log all support requests in the ticketing system Computer setup for new hires, moves, and changes (file migration, user preferences, etc.) Deploy and maintain network printers Provide "fixes" and modifications of installed software Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement Troubleshooting and maintain classroom and multimedia technologies and AV equipment Provide AV setup and support for events and meetings Maintain public and lab computing spaces Collaborate on the creation and testing of computer/OS images for faculty and staff computers Utilize Intune to display software packages and updates Create and maintain knowledge base articles Responsible for asset management and physical & digital security of desktop and mobile technology Maintain Physical Security of computers Provide guidance and support to IT student workers Diagnose & replace computer components Other duties as assigned MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB: Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience. Technology skills: * Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops * Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting * Experience installing and troubleshooting software and hardware * Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless) * Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment * Experience with troubleshooting Extron AV systems * Experience with wired/wireless microphone systems, audio amplification and PA systems * Experience using TeamDynamix or similar ITSM tool * Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS * Experience with Intune * Familiarity with Microsoft Office applications Other Skills/Requirements of the Job: * 2+ years related experience * Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems * Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader * Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations * Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance * Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner * Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix) * Demonstrated ability to deliver professional customer service * Ability to work occasionally adjusted work hours during peak academic periods and special events CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB: * Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB: * (Pick the one from each category that best suits this position): Physical Effort: ___Average physical effort with some handling of light weights such as supplies or materials on an infrequent basis. (10 - 15 lbs.) ___ Occasionally an above average amount of physical effort including consistent standing, lifting and carrying light to moderately heavy materials or equipment. __x_ High level of physical effort such as pushing, pulling, bending, lifting and carrying heavy objects. (Over 50 lbs.) Visual: ___ Average visual effort with infrequent exposure to visually demanding work. __x_ Above average visual effort with frequent exposure to visually demanding work involving detailed work. ___ High level of visual effort with continuous exposure to highly detailed work requiring substantial concentration. What is the extent of exposure to unpleasant work conditions required in carrying out job duties? Check Only One from each category. __x_ Work performed in an environment with correctable conditions such as lighting and room temperature. ___ Work performed in an environment requiring occasional exposure to weather extremes, fumes , odors and/or noise. ___ Work performed in an environment requiring constant exposure to weather extremes, fumes, odors and/or loud noise Hazards: __x_ Normally, no exposure to job hazards; probability of injury is remote. ___ Occasional exposure to job hazards, resulting in some injury, lost time, or threatening to one's personal health. ___ Frequent exposure to job hazards, resulting in injury, lost time, total disability or death.

Title: Smartsheet Specialist - Product Launch Support Employment Type: Contract (4+ Months - potential to extend) Status: Accepting Candidates About the Role This role supports operational project planning for a high-visibility product launch. The specialist will work with cross-functional and global teams to drive launch readiness, visibility, and execution through advanced Smartsheet solutions. Key Responsibilities Develop and manage Smartsheet-based project plans, timelines, and dependency maps for launch activities. Build Smartsheet dashboards, reports, and automated workflows to track KPIs, readiness, and risks. Provide real-time visibility into progress, resource allocation, and issue escalation. Partner with cross-functional and global stakeholders to align launch execution and milestones. Support strong project governance and operational execution in a fast-paced environment. Qualifications 3+ years of experience in project management and operational planning. Advanced hands-on expertise with Smartsheet (dashboards, automation, reports, data linking). Experience supporting product launch or commercialization initiatives. Strong communication, organization, and stakeholder management skills. Exposure to pharma, biotech, or life sciences environments preferred. Compensation (MA Pay Transparency) Estimated hourly range: $50-$53/hr (W-2). Final rate within this range will be based on skills, experience, and interview results.

The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar's KAPS unclaimed property management system. The System Support Associate will be well versed on using the KAPS system and unclaimed property management with the expectation of becoming an expert in all facets of KAPS as well the possess the ability to assess current processes and recommend improvements and efficiencies. The System Support Associate may also be assigned individual and group projects as needed. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE. The System Support Associate may be required to work occasional evening/holiday hours as needed. RESPONSIBILITIES AND DUTIES: Gather and document requirements from current or requested client-specific processes and customizations. This may include refining and reviewing the client requested criteria with the Product Owner and Management team Compose tickets for development using prescribed guidelines and in accordance with priorities and established timelines Perform acceptance and regression testing on completed development work First line of defense in all client support requests; use critical thinking skills and available tools and resources to diagnose problems and identify solutions; prioritize development requests based on needs and other factors Communicate regular updates on all open tickets for assigned clients and projects Train end users in the KAPS system, including assisting with periodic webinars Analyze and recommend process workflows to client Work with the Training and Documentation Specialist to author and maintain system and process documentation, knowledge base, and training materials Conduct/attend regular virtual meetings/calls with clients; occasional on-site meetings may be required Provide status reports on open requests to clients as required QUALIFICATIONS: Minimum of 2 years' relevant work experience; previous experience in managing clients in a system support role are preferred; preference may be given to candidates with a prior working knowledge of unclaimed property Excellent technical writing and verbal communication skills Solid planning, time management, communication, decision making, presentation and organization skills Advanced experience in Microsoft Office software (Excel, Word, Visio, etc.) Comfortable using online meeting platforms (Microsoft Teams, etc.) Comfortable in and adaptable to a fast-paced environment Self-directed learner and independent problem solver Must be a team player Travel up to 15% may be required Candidates must be legally authorized to work in the U.S without sponsorship now and in the future All positions on the Kelmar KAPS Team may have occasional non-standard schedule requirements (nights and weekends) for which sufficient notice will be provided. This may include travel time, coverage for Go Live weekends, and for on-call coverage, etc. SALARY & BENEFITS: Compensation for this role varies depending on several factors including level of experience and skill set. As required by applicable law, the hiring range for this position is $55,000 - $62,000. In addition, Kelmar provides the following benefits: Medical, Dental and Vision Insurance Flexible Spending Plans Basic Life, AD&D, and Voluntary Term Life Insurance Disability Insurance 401(k) Plan with Company Match Paid Parental Leave Paid Time Off Tuition Assistance Eligible for Discretionary Annual Bonus The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team! Kelmar Associates is an equal opportunity employer. PM20 (function () { 'use strict'; social Share.init(); })();

The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Title: QC Equipment Technician Employment Type: Contract Status: Accepting Candidates About the role Support QC lab operations by keeping equipment running properly and compliant with GMP standards. Key Responsibilities • Troubleshoot QC lab equipment issues • Support deviations, CAPAs, and change controls • Manage equipment lifecycle activities • Maintain cGMP-compliant documentation Qualifications • 3+ years in a GMP QC laboratory • Experience with equipment troubleshooting • Knowledge of GMP/GxP requirements • Strong documentation skills Compensation (MA Pay Transparency): • Estimated hourly range: $32-$35/hr (W-2) Final rate within this range will be based on skills, experience, and interview results.