Remote support technician jobs in Canton, OH

Title: Support Desk Technician I Duration: 12 Months Contract Entry-level to mid Support Desk role focused on front-line IT support for bank associates. Key Responsibilities Answer Service Desk calls/emails; create and manage tickets (first-call resolution focus) Troubleshoot workstation hardware/software; escalate to Tier 2/3 as needed Perform basic preventive maintenance on PCs, printers, peripherals Place service calls with vendors Support AD password resets and basic user admin Key Skills Exceptional customer service, verbal and written communication 1-2 years IT support or A+/MS certification Experience with Windows desktop OS, Active Directory, basic hardware Strong documentation, analytical, and problem-solving skills Must adhere to banking compliance standards (BSA/AML/OFAC, etc.)

We're looking to add a Technology Support Professional to our growing team. Responsibilities • Provide world-class service to our customers via phone, email, and chat for hardware and software products. • Develop and improve your knowledge of our products and related technologies, including networking, authentication, hosted applications, and database. • Possible travel to customer sites for site surveys and implementations. • Special projects related to product support. We'd like to speak with you if you have: • Experience in a technical support or IT management role. • A "whatever it takes" attitude about customer service. • The desire to work someplace special, with talented and motivated colleagues. • Experience with cloud management or Microsoft Azure A great place to work • We're a small company where you can really make a difference • Great co-workers • Advancement opportunity • World class benefits • Unsurpassed medical, dental, and vision coverage • 401(k) program with match About TimeKeeping Systems Why is the average employee tenure at Guard1 over ten years? It's because we give our team a great place to work, a great group of colleagues to work with, and a great product that they can believe in. Our company goals are simple - taking care of our customers, taking care of our employees, and earning a profit - in that order. We believe in giving our team members the trust and resources they need to succeed. One way we take care of our people is a great benefit program, with healthcare, dental, vision, disability, and 401(k) with match. We are the leader in our industry and we are investing in growth. We are a small passionate company, where everyone makes a difference, every day. This is an opportunity for an exceptional individual to join our team. If you have the superior talent and skills we're looking for, we want to speak with you!

We're seeking a jack-of-all-trades Service Desk Analyst who is interested in a contract to hire opportunity with our client in Shaker Heights. This will be working onsite M-F. The Hiring Team is targeting someone who is passionate about solving problems, eager to learn, and ready to get hands-on with a wide range of technologies. This role is perfect for someone who enjoys variety in their day-to-day work and takes pride in being the go-to person for all things tech. Required Skills & Experience Technical Troubleshooting: Strong ability to diagnose and resolve hardware, software, and network issues across various platforms (Windows, mac OS, mobile devices). Hands-On Mentality: Willingness to physically set up, configure, and repair devices and peripherals as needed. Versatility: A true jack-of-all-trades-comfortable switching between tasks, tools, and technologies. Customer Service Orientation: Excellent communication skills and a helpful attitude when supporting end users. Adaptability: Ability to learn quickly and handle unfamiliar systems or challenges with confidence. Time Management: Capable of prioritizing tasks and managing multiple support requests efficiently. Documentation Skills: Able to clearly document issues, solutions, and procedures for future reference. Team Collaboration: Works well with others, shares knowledge, and supports team goals.

Corporate IT Support - Onsite 5 days a week - Cleveland area Capstone is seeking an experienced on-site Corporate IT Support professional to take responsibility for providing technical assistance to computer system users. The position involves communicating, monitoring and resolving user support requests either on-site or remotely. This role relies on experience and judgment to accomplish goals and service client requests in a timely fashion. This is a full-time, exempt position with comprehensive benefits in a casual business environment. Essential Functions: Respond to user support requests submitted through ticketing system, email or phone within expected response times. Setup, install, maintain, manage and repair, server and desktop hardware, network equipment, mobile devices, printers and peripherals. Create and manage user accounts and permissions within Active Directory. Install and update company approved software and operating systems Provide end user support and best practice use of Windows 11, IOS, Office 365 and other business applications. Provide entry level cybersecurity support, guidance and training. Build and foster relationships with internal employees, vendors and team members. Other duties as assigned. Skills and Experience Requirements: Two plus years of related work experience. Knowledge of computer hardware and networking support. Experience with using and supporting Microsoft Operating Systems, Office 365 Applications, Active Directory and business applications. Excellent interpersonal and customer relations skills. Benefits: Competitive salary. Paid Time Off and Holidays. Comprehensive Benefits Plans (Medical, Dental, Life, Vision, and Disability Insurance). 401(k) retirement plan with company match.

We are seeking a skilled and customer-focused IT Support Specialist to join the on-site technical support team of one of our international clients. The ideal candidate will be responsible for providing hands-on assistance to employees with hardware, software, and network-related issues, ensuring smooth day-to-day IT operations. Key Responsibilities: Provide on-site technical support for desktops, laptops, mobile devices, printers, and other peripherals. Troubleshoot and resolve hardware and software issues in a timely manner. Install, configure, and maintain operating systems and applications. Assist with network connectivity issues and basic server support. Set up and maintain user accounts, permissions, and access rights. Document support requests, resolutions, and maintain accurate records in the ticketing system. Collaborate with other IT team members to escalate and resolve complex issues. Support onboarding and offboarding processes, including equipment setup and recovery. Maintain inventory of IT equipment and supplies. Ensure compliance with company IT policies and security protocols. Qualifications: Associate or Bachelor's degree in Information Technology, Computer Science, or related field. 2+ years of experience in IT support or help desk roles. Strong knowledge of Windows and mac OS operating systems. Familiarity with Microsoft 365, Active Directory, and basic networking concepts. Excellent problem-solving and communication skills. Ability to work independently and manage multiple tasks. Customer service-oriented with a proactive attitude. Preferred Skills: Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk). Basic understanding of cybersecurity principles. Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus. Working Conditions: This is a fully on-site role Primary work site will be Medina, OH. If necessary, up to once a week, support will be provided at Tiffin, OH. May require occasional lifting of equipment and travel between office locations.

Company Description This is an in-Office position, Your work location is our Twinsburg, Ohio office. Do Not Apply if You Are Not Able come to our Twinsburg office each day. Compass Computer Group, Inc., headquartered in Twinsburg, OH, has been providing comprehensive IT services, Products, and Support Solutions since 1996. For over 29 years we have delivered on Managed Service Agreements, Microsoft Products, Hardware/Software Support, Hyper-V and VMWare Systems, 24x7x365 Monitoring Services. Compass has a long history of supporting Manufacturing and Healthcare businesses in Northeast Ohio with a wide range of services, including Server and Workstation Support, Network Design, VOIP Phone Solutions, Business Continuity Data Protection, Licensing, Equipment Installation and Support. Their commitment to reliable IT infrastructure ensures optimized operations with less downtime for clients across various industries. Role Description This is a full-time IT Support Specialist, service role located in Twinsburg, Ohio. In this role, you will provide technical support and troubleshooting for hardware, software, and network-related issues. Responsibilities include assisting with Server and Desktop computer setups and ongoing maintenance, managing help desk inquiries, and delivering efficient IT solutions to ensure reliable day-to-day operations. You will work directly with teams and clients to identify and resolve technical challenges effectively. Qualifications Technical Support and Troubleshooting skills to identify and resolve hardware and software issues REQUIRED - Knowledge of Server software including VMware and Hyper-V Computer systems with proficiency in managing Microsoft Server setups, repairs, and maintenance Experienced in providing IT Solutions and Support in a timely fashion Strong communication and problem-solving skills with the ability to manage tasks independently Familiarity with network configurations and data backups is a plus Associate's Degree in Information Technology or a related field, or equivalent professional experience Related Microsoft Certifications preferred Pay Salary depends on experience, knowledge, and certifications

JSG is hiring a Digital & IT SAP FICO Specialist either in Cleveland or Akron, OH. Must be a US Citizen Act as the subject matter expert to projects on SAP FICO functional modules in the role arena and advise what the art of the possible is. Elicit requirements using interviews, process reviews, shadowing, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task & workflow analysis. This will either be as an individual SAP Subject Matter Expert or in conjunction with a Business Analyst. Critically evaluate information gathered from multiple sources, reconcile conflicts, identify, and close gaps, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal customers to analyze information needs and SAP functional requirements and deliver appropriate artefacts on standard templates, including but not limited to Process Flows, Technical Design, Solution Design, User Stories, Use Cases, GUI Screen and Interface designs. Interpret customer business needs and translate them into application and operational requirements. Act as the liaison between the customer community and the SAP application teams regards SAP capability. Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability, functionality and performance needs. Implement and deploy SAP template solution to achieve defined business goals to design, maintain, deploy solution for Finance and controlling component and cross functional components such as production planning, procurement etc. Owns and manages the design, documentation and implementation of processes and process improvements in conjunction with process owners, Super Users, SAP functional specialists and third-party as part of the SAP CoE. Initiates continuous improvements activities to increase the efficiency of the business information systems and meet global business objectives. 4-year University / College Degree and relevant technical / business certifications Five or more years' experience in Information Technology Experience in security best practices and compliancy requirements for area of expertise A minimum of 5 years SAP full cycle implementation experience in Financial Accounting, Controlling and Management Accounting as well as support experience. Experienced SAP finance and controlling subject matter expert who is able to engage with business, extract business requirements and configure SAP solutions. Must have worked in customized processes and SAP Template solutions within the SAP arena. Must have worked in RICEFW developments, exposure to BAPI, Integration, User exits. Excellent verbal and written communication skills and the ability to interact professionally with a diverse stakeholder group including executives, managers, business process owners and subject matter experts. Good appreciation of systems design and SAP configuration. Working knowledge of appropriate legislation, accounting standards, including the Data Protection Act, DFARS and ITARS. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

• 3rd shift: Mon-Thurs, 8p~6a (4 10-hour shifts) - fully on-site, Uniontown, OH • $21hr W2 • 18 month contract • Support an infrastructure upgrade project they have for the next two years. The ideal candidate will have previous experience in IT Help Desk and Tech Support along with Call Center experience. The role involves pre and post validation of IT equipment for a switch upgrade project over 4300 locations nationwide. Close attention to detail, strong communication, and strong documentation experience is required

Eckinger Construction Company, Inc. Canton, Ohio | Full-Time Eckinger Construction is creating a new hybrid role for a Full-Stack .NET Developer who will also support IT systems and managed services across our family of companies. This position is approximately 60-75% software development and 25-40% IT support & systems administration. Our internal applications use .NET, SQL, and DevExpress components, and integrate extensively with external platforms-especially QuickBooks Online (QBO) via REST APIs. This role will help modernize and expand our software ecosystem, support our IT infrastructure, and contribute to future strategic initiatives including AI-driven enhancements to internal tools and workflows. Key Responsibilities Full-Stack Development (60-75%) Develop and maintain .NET / C# applications using DevExpress UI controls, reporting tools, and components. Build and refine REST API integrations, with emphasis on QuickBooks Online (push/pull data, OAuth 2.0). Design and optimize SQL database structures, stored procedures, ETL logic, and data flows. Create automations, workflow tools, dashboards, and integrations that improve operational efficiency. Participate in the architectural design of future enhancements, including AI-assisted features. Maintain source control practices and deployment workflows. Document code, integrations, database models, and business logic. IT Managed Services & Microsoft 365 Support (25-40%) Provide Tier 1-2 IT support across all operating companies. Support and maintain Microsoft OneDrive and SharePoint. Support Microsoft 365, Windows devices, VPN, printers, and networking basics. Assist with security, account management, and hardware lifecycle. Coordinate with managed service providers for escalated issues. Maintain IT documentation and device inventories. Required Qualifications 3+ years of full-stack .NET development (C#, ASP.NET, MVC, REST APIs). Strong experience with DevExpress components. Advanced SQL experience including stored procedures, indexing, and optimization. Experience integrating with cloud-based APIs, ideally QuickBooks Online API. Knowledge of REST, JSON, OAuth 2.0 authentication. Experience administering Microsoft OneDrive and SharePoint. Familiarity with Microsoft 365 and general IT support. Preferred Qualifications Hands-on QuickBooks Online API experience. Power BI dashboard/report development. Familiarity with AI/ML concepts, LLM integrations, or modern AI tooling. Experience with Azure SQL, Azure Functions, or Azure DevOps. Background with construction, job-costing, or manufacturing systems. Ideal Candidate Traits Enjoys both development and IT support responsibilities. Strong problem-solving and communication skills. Comfortable supporting non-technical users across several companies. Excited about future AI-enhanced software initiatives. Compensation & Benefits Competitive salary. Health, dental, vision insurance. Retirement plan with company match. Paid time off and holidays. Professional development and training support.

The Network Systems Administrator is responsible for the management, maintenance, and optimization of the organization's IT infrastructure, including networks, servers, and related systems. This role ensures reliable connectivity, security, and performance while supporting operational goals and ongoing IT projects. What We Offer Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training Responsibilities Network Management: Administer, configure, and maintain network systems, including routers, switches, firewalls, VPNs, and wireless infrastructure to ensure secure and optimal performance. Systems Administration: Manage servers (Windows/Linux), storage solutions, and cloud-based platforms, ensuring uptime, availability, and system health. Monitoring & Troubleshooting: Proactively monitor network and system performance, identify issues, and resolve outages or performance bottlenecks. Security Compliance: Implement and maintain network security policies, perform vulnerability assessments, and manage updates/patches to ensure compliance with organizational and industry standards. Backup & Recovery: Design, execute, and maintain data backup, recovery, and disaster recovery strategies. Project Implementation: Assist in planning and executing IT infrastructure upgrades, expansions, and migrations (e.g., wireless deployments, hardware refreshes, virtualization projects). Documentation & Reporting: Maintain detailed system documentation, network diagrams, and standard operating procedures (SOPs). Provide regular reports on system and network performance. User Support: Provide technical support to end-users, troubleshoot network/system issues, and ensure smooth IT operations across departments. Knowledge & Experience Required 3-5 years of experience in network/system administration, including hands-on experience with network devices, virtualization, cloud platforms, and security tools. Skills: Proficiency in managing Cisco, Sophos, Dell, PaloAlto, Arista, Juniper or similar network hardware. Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS). Strong understanding of network protocols, firewalls, and security best practices. Excellent problem-solving, communication, and project management skills. Preferred Skills: Familiarity with monitoring tools (e.g., PRTG, Auvik, Solarwinds). Experience with scripting (PowerShell, Python) for automation. Knowledge of IT governance frameworks (ITIL) and disaster recovery planning. Education & Certifications Desired Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications: Relevant certifications such as CCNA, Network+, MCSE, or Azure Administrator preferred. Personal Attributes Desired Self-Development Collaborates Cultivate Innovation Detail Orientation Instills Trust Decision Quality Information Management Skills Values Diversity Nimble Learning Job-Specific Knowledge Customer Focus Optimize Work Processes Ensures Accountability Work Conditions Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components. Physically able to participate in training sessions, presentations, and meetings. Some travel may be required. On-Site/Remote from home mixture would be considered, ministry-based office location Barberton Ohio About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Service Technicians are the heart of our industry. Our technicians work in a safety-first type of environment and don't mind heights or working on mechanical parts. Service Technicians are responsible for performing field maintenance, routine inspections, preventative, and complex repairs requiring strong electrical and mechanical troubleshooting background. Why Work for Crane 1 Pay: $25-$45/hr Time and a half for any work on Saturday Double time pay for any work on Sunday Company Truck, cell phone, boot program, PPE provided Rapid Quote (Bonus Incentive Program) Benefits Day 1: Medical, Dental, & Vision Advancement: Training program into Sales or Management Referral Bonuses up to $2500 Employee-centric: 401K match program, vacation 80 hours year 1 / PTO, tuition reimbursement Service Technician Role & Responsibilities Perform maintenance, inspection, and repairs on overhead cranes within the allowed hours without compromising safety or quality. Perform spot checks to ensure the highest level of quality & workmanship. Working knowledge: electromechanical troubleshooting (480V, 3-phase motor control, VFD, AC/DC). Working at heights & some heavy lifting. Document findings and make consultative recommendations regarding the repair and safety-related concerns to the customer for the inspected equipment. Provide proper checklists and required forms and with customer signatures for all inspection or service-related documentation. Other duties as assigned. Service Technician Required Skills and Experience KNOWLEDGE: A minimum of (2) years of manufacturing/industrial electrical /mechanical experience. SKILLS: Thorough knowledge of electrical theory for power and controls. Thorough knowledge of the mechanical systems of cranes/hoists. Thorough knowledge of simple structural elements Understanding of the OSHA/ANSI standard (is required) The position requires 8 to 12-hour shift work, which can include Saturdays and Sundays. Ensure we maintain a professional, safe, productive, and compliant work environment. ABILITY: A passion for providing top-notch customer service to our customers. Valid driver's license and ability to meet our driving requirements. Occasional varied overtime as required by the customer and be available for “on-call” as part of the site requirements. Equal Employment Opportunity (EEO) Statement Crane 1 Services is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. We believe in fostering a supportive environment where every employee is valued and given the opportunity to succeed.

Crane Technician For more than 150 years, Morgan has been committed to offering world class solutions for the metals industry. At Morgan, we position our customers for success by collaborating with them to enhance safety, improve efficiency, and deliver value through the world's most advanced material handling systems-while building a better future for our employees and community. Due to growth, we are looking for a full-time Crane Technician to join our team in Alliance, OH You will assemble, install, and maintain Morgan's industrial overhead cranes at customer sites across the U.S while ensuring that innovation comes standard with every order. Join our team to help us fulfill our vision: To challenge the possibilities of today by thinking differently. Responsibilities: Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites across the U.S. Perform preventative maintenance on overhead cranes Inspect mechanical and electrical systems on overhead cranes Troubleshoot and repair mechanical and electrical systems, including AC and DC electrical systems Must be able to work safely and efficiently at heights of up to 100 feet Education/Experience: High school diploma or equivalent At least 1 year experience in a related industry Welding experience is a plus Ability to read blueprints and use metrological instruments such as micrometers Basic organization, communication, and problem-solving skills Must have own tools Skills in one or more of the following areas preferred: Millwright work Iron work Pipefitting Electrical meters Basic machining Basic welding Basic rigging Benefits: Competitive wages Comprehensive benefits package, including: Health insurance Dental insurance Vision insurance Life insurance 401(K) 401(K) matching Paid time off About Morgan: For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems. Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients' businesses forward. To learn more about our company or apply for this position, visit ************************** Disclaimer: Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Responsive recruiter Benefits: 401(k) matching Company parties Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources We are seeking a tech-savvy and service-oriented Level 1 IT Support Specialist to join our growing team in Cleveland, OH. This entry-level role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and is passionate about helping others navigate technology. The ideal candidate will be resourceful, organized, and able to provide technical assistance while maintaining a strong customer-service mindset. This person should be collaborative, solution-oriented, and aligned with our Core Values: Consistency, Adaptability, Reliability, and Teamwork (CART). Essential Duties and Responsibilities: Technical Support: Provide basic troubleshooting for desktops, laptops, printers, and software (Windows and mac OS). Use remote support tools and diagnostic utilities to resolve service tickets promptly and effectively. User Support and Onboarding: Set up and decommission workstations and accounts for new hires and terminations. Assist team members with password resets, portal access, and SharePoint support. Collaboration and Communication: Prioritize, track, and manage support tickets to meet service-level expectations in coordination with third-party IT vendors. Build and maintain strong cross-departmental relationships through clear communication, active listening, and timely follow-up. IT Operations: Escalate and manage issues related to: Printers and printing systems Cell phone and IT equipment procurement Ticketing system oversight and support workflow improvement Maintain internal documentation on systems, tools, and IT procedures. Location and Work Environment: Onsite in Cleveland, OH. Occasional travel between company locations may be required. Primarily office-based with some exposure to warehouse environments (some areas may lack heating or air conditioning). Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Schedule, Compensation, Benefits, and Perks: Standard schedule: Monday - Friday, 8:30am-5:00pm. Occasional evening or weekend availability may be required to support projects or urgent service needs. Base salary: $42,000-$55,000. Comprehensive health insurance (medical, dental, vision), and supplemental insurance plans are available. 401(k) with company match. Team member rental discounts. And more! Qualifications and Requirements: Associate's degree in Information Technology, Computer Science, or related field (or equivalent work experience). 1-2 years of experience in a help desk or IT support role preferred. Familiarity with Windows and mac OS operating systems. Basic knowledge of Microsoft 365, Active Directory, and remote support tools. Strong problem-solving and troubleshooting skills. Excellent interpersonal and communication skills. Highly organized, detail-oriented, and able to manage multiple priorities. Willingness to learn and grow in a collaborative team environment. Ability to maintain confidentiality and uphold company security standards. Proficiency in the English language (written and verbal) required. Completion of a Behavioral and Cognitive Assessment through the Predictive Index required. Successful completion of a company background check and drug screening required. Compensation: $42,000.00 - $55,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionSalary: $26-$35 per hour We are a fast-growing IT Managed Services Provider (MSP) seeking an on-site Tier 2 to support our team. The Tier 2 Technician is responsible for resolving more complex technical issues that go beyond Tier 1support, providing advanced troubleshooting for both hardware and software systems. This role requiresstrong critical thinking skills and a deeper understanding of system architecture, tools, and infrastructure. The technician provides on-site, remote support and is required to participate in on-call rotations toensure timely and effective resolution of technical issues impacting end-users and business operations. Resolve escalated support issues involving hardware, software, and network challenges. Perform software installations, updates, and basic server maintenance. Collaborate with Tier 3 technicians or system administrators to support infrastructure improvements andproject initiatives. Coach or train Tier 1 technicians when necessary. Perform system administration tasks, including overnight backups, system updates, & patch management. Document support activities, solutions, and system changes in the service management platform(Autotask) What We're Looking For: Associates degree and/or bachelors preferred, but not required. 2-4 years of experience in IT or desktop support. Strong technical knowledge of Windows environments, networking basics, and IT tools. Preferred (not required) Certifications: CompTIA Security Plus, Network + Maintain a valid drivers license, registration, and insurance, and own a reliable vehicle. Comprehensive Benefits: As a valued member of our team, you will receive a comprehensive benefits package that supports your health, financial well-being, and work-life balance. Health & Wellness: Comprehensive medical, dental, and vision coverage. Financial Future: Life insurance and 401(k) plan to help you prepare for your future. Time Off:Enjoy a healthy work-life balance with competitive paid time off, including vacation, sick leave, and company holidays. Growth Opportunities: We invest in our employees' growth through ongoing professional development.

A 3rd Shift IT Technician job in Akron, OH is available courtesy of Akkodis. The IT Technician provides a differentiated customer experience to the IT customers by overseeing the health and wellbeing of IT connected systems and performing AutoSys and TWS batch job monitoring across multiple applications and platforms to support retail store operations. The position will monitor workload automation and identify and resolve batch job failures by coordinating support resources for proper triage and resolution including documentation of each incident in the appropriate systems. THIS POSITION IS MIDNIGHT TO 8AM Pay: $20/HR TO $28/HR IT Technician job responsibilities: * Monitors and proactively manages batch job scheduling end-to-end across platforms from a central point of control. * Helps lead incident management process through its lifecycle to ensure effective and efficient responses for major incidents. * Identifies and escalates technical trouble trends impacting store operations. * Responds to incoming calls, provides input on health of systems and coordinates escalation processes pertaining to incidents that impact store operations. * Assigns unresolved issues to the appropriate resolving groups via trouble tickets. Qualifications: * 2-4 years related experience required. * Working knowledge of Microsoft Teams, Outlook, Word and Excel. * MUST BE ABLE TO WORK MINIGHT TO 8AM FIVE DAYS A WEEK * Familiarity with ServiceNow or digital workflow applications is a plus. * Working knowledge of AutoSys, SolarWinds, Nagios software is highly desirable; Maestro/TWS knowledge would be a plus. * Computer software and/or hardware technical training and/or earned college hours is a plus. If you are interested in this 3RD shift IT Technician job in Akron, OH, please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact *****************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records. Pay Details: $20.00 to $28.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ************************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.25/Hour

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

We are a fast-growing IT Managed Services Provider (MSP) seeking an on-site Tier 2 to support our team. The Tier 2 Technician is responsible for resolving more complex technical issues that go beyond Tier 1 support, providing advanced troubleshooting for both hardware and software systems. This role requires strong critical thinking skills and a deeper understanding of system architecture, tools, and infrastructure. The technician provides on-site, remote support and is required to participate in on-call rotations to ensure timely and effective resolution of technical issues impacting end-users and business operations. Resolve escalated support issues involving hardware, software, and network challenges. • Perform software installations, updates, and basic server maintenance. • Collaborate with Tier 3 technicians or system administrators to support infrastructure improvements and project initiatives. • Coach or train Tier 1 technicians when necessary. • Perform system administration tasks, including overnight backups, system updates, & patch management. • Document support activities, solutions, and system changes in the service management platform (Autotask) What We're Looking For: Associate's degree and/or bachelor's preferred, but not required. 2-4 years of experience in IT or desktop support. Strong technical knowledge of Windows environments, networking basics, and IT tools. Preferred (not required) Certifications: CompTIA Security Plus, Network + Maintain a valid driver's license, registration, and insurance, and own a reliable vehicle. Comprehensive Benefits: As a valued member of our team, you will receive a comprehensive benefits package that supports your health, financial well-being, and work-life balance. Health & Wellness: Comprehensive medical, dental, and vision coverage. Financial Future: Life insurance and 401(k) plan to help you prepare for your future. Time Off: Enjoy a healthy work-life balance with competitive paid time off, including vacation, sick leave, and company holidays. Growth Opportunities: We invest in our employees' growth through ongoing professional development.