Remote support technician jobs in Chicopee, MA - 375 jobs
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Tundra Technical Solutions
Remote support technician job in Bloomfield, CT
This role is an IT Support / Help Desk position where you'll be the first point of contact for employees or customers who need technical help. On a day-to-day basis, you'll be answering calls and tickets related to hardware, software, network connectivity, and application issues-anything from password resets and Microsoft Office issues to basic networking or device troubleshooting.
You'll document every request, work to resolve issues yourself when possible, and escalate more complex problems to senior engineers or vendors while still owning the follow-up. A big part of the job is making sure the user feels supported-tracking issues through resolution and checking back in to confirm everything is working.
The role requires someone who's comfortable working independently, managing multiple requests, and prioritizing tasks in a fast-paced environment. While you'll have guidance and your work will be reviewed by more senior IT staff, you're expected to take initiative and use good judgment when troubleshooting.
From a technical standpoint, they're looking for experience with Windows operating systems, Microsoft Office, basic networking, and PC/LAN support. An A+ certification is a plus, but hands-on experience and strong troubleshooting skills matter just as much.
$29k-44k yearly est. 19h ago
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Molding Process Set Up Technician 1st Shift
PTR Global
Remote support technician job in Fiskdale, MA
Molding Process Set Up Technician 1st Shift Duration: Perm Placement We are seeking a dedicated Molding Process Set Up Technician for the 1st shift to join our team. This role involves developing and ensuring manufacturing jobs are running a decoupled molding process, assisting in the design and installation of robotics, performing machine and auxiliary equipment changeovers, assisting in the transition of new jobs from engineering into production, and monitoring press performance on close tolerance jobs. The ideal candidate will have relevant experience and a commitment to quality and innovation.
Responsibilities:
Develop and ensure manufacturing jobs are running a decoupled molding process.
Assist in the design and installation of robotics.
Perform machine and auxiliary equipment changeovers.
Assist in the transition of new jobs from engineering into production.
Monitor press performance on close tolerance jobs.
Qualifications:
1-3 years of experience as a Molding Process Technician (Preferred).
Proficiency in English (Required).
Ability to reliably commute or plan to relocate to Fiskdale, MA 01518 before starting work (Required).
Relocation assistance is not available for this position.
Visa sponsorship is not offered for this position.
Pay Range: $26.00-$36.00/hour (Full-Time)
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work
$26-36 hourly 1d ago
Technical Support Analyst
Limra and Loma 3.7
Remote support technician job in Windsor, CT
JOB TITLE About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success.
Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for:
Research: Catalysts for new ideas, industry benchmarking, and strategic planning.
Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders.
Networking: Connections with industry leaders and peers through study groups, committees, and conferences.
Technical Support Analyst
Description
The Technical Support Analyst position supports LIMRA and LOMA's entire user community across all locations with current and future technology. Successful candidates will possess effective analysis, problem resolution, and configuration skills, as well as strong interpersonal and communication skills. Candidates must be able to work semi-independently as well as work effectively on teams and demonstrate an energetic customer orientation and customer focus.
LIMRA and LOMA processes sensitive information on behalf of its members leading to a key responsibility of this position: Maintaining the protection of our computing environment. The ongoing adherence to policies and procedure represents an essential duty for the incumbent.
Responsibilities of the position include
‘The What'
Contribute to effectively managing the protection of LIMRA and LOMA's computing environment by adhering to documented standards and procedures.
Work with the Infrastructure team and others to align with and understand LIMRA and LOMA's overall technology vision and environment.
Support LL LIMRA and LOMA's entire user community (all levels of staff) across all LIMRA and LOMA office locations, as well as remote/home locations. Ensure user needs are met in a timeframe dictated by the customer.
Create a high level of user satisfaction by demonstrating accurate and timely follow-up, strong technical expertise, and effective customer communication.
Provide simple to moderately complex technical user support and one-on-one training to technology users.
Install, set-up, configure, maintain, and troubleshoot desktop PCs, laptops, mobile devices, printers, related software, and peripherals, as directed by others.
Perform routine bench and field repairs at defined frequencies or as needed.
Document, maintain, upgrade, or replace hardware and software and order/receive replacements parts, as directed by others.
Adhere to naming standards and labeling of all assets.
Contribute to team efforts to evaluate and recommend PC solutions within and according to LIMRA and LOMA environment guidelines.
Monitor and keep pace with new systems technology and participate in developing plans for future system requirements.
Collaborate with other IT personnel/teams for escalation, knowledge transfer, and joint tasks; and to establish/complete standards, procedures, and projects.
Contribute to continuous improvement efforts by seeking solutions to improve LIMRA and LOMA's associates' experience, to reduce the costs of ongoing support, and to strike a balance between a high level of security and giving our staff the flexibility to work effectively
‘The How'
Adhere to and support LIMRA and LOMA policies and procedures.
Demonstrate superior customer orientation and customer focus.
Work effectively on a semi-independent basis (given direction by others) or as a team player - whichever role is required for various situations.
Complete individual work as assigned, on time.
When required, work with associates on a team to implement solutions.
Seek out coaching and learning opportunities and pursue professional self-development.
Contribute to LIMRA and LOMA's enterprise continuous improvement effort
Pursue operational excellence - look to learn from mistakes and successes. Share “lessons learned” with others. Motivate yourself to achieve high standards and continuously improve.
Qualifications
Associate or bachelor's degree preferably in a related technical field preferred or equivalent work experience.
A+ and/or Windows MCP certification is a plus
1-3 years' experience supporting geographically dispersed user communities on the Microsoft product stack, including: Windows 11, Office 365 Applications, and SharePoint online.
1-3 years' experience with virtual meeting technology such as Webex, Teams or Zoom.
1-3 years' experience with/proven understanding of application transport and network infrastructure (SSL/TLS, DNS, DHCP, FTP, HTTP, HTTPS, Microsoft Active Directory and Microsoft Entra) and their relationship to end-user applications.
1-3 years' experience testing and installing Windows based software and peripherals.
1-3 years' experience supporting end users with Windows based technologies.
Experience supporting
Superior customer service skills.
Strong problem solving and analysis skills.
Demonstrated ability to complete tasks within established timelines.
Solid written and verbal communication skills.
User technology training experience a plus.
Experience working in a highly controlled and secure environment with SOC attestation a plus.
Join Us: If you are someone who values collaboration, continuous learning, and making meaningful contributions, we encourage you to apply and explore this opportunity at LIMRA AND LOMA.
LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence.
We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.
This Employer Participates in E-Verify. See the E-Verify notices.
Este Empleador Participa en E-Verify. Ver el E-Verify avisos.
$78k-112k yearly est. 60d+ ago
Computer Field Tech Position- Farmington CT
BC Tech Pro 4.2
Remote support technician job in Farmington, CT
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Help Desk Support
Mindlance 4.6
Remote support technician job in Hartford, CT
Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files.
Maintain process and communication with Engineering and other supporting departments.
Process disposal requests from campus locations.
Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload.
Assist with the LOB refresh project of 1000 devices a month.
This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US.
Qualifications
This will be a First Shift Position-
The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs.
Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool).
Demonstrate advanced hardware knowledge.
Demonstrate working knowledge of SCCM Environment and LOB build images.
Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required.
Knowledge of Remedy, and IT Asset Management are desirable.
Additional Information
Thanks & regards
Praveen K. Paila
************
$35k-54k yearly est. 12h ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in Worcester, MA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-45k yearly est. 12d ago
IT Support Specialist
Twiceasnice Recruiting
Remote support technician job in Hartford, CT
Salary: $70,000 - $80,000 + Bonus + Benefits Benefits: Medical, Dental, Vision, Life, Disability, 401(K) w/match, Holidays, PTO Job Type: Full-Time Typical Hours: Mon -Fri, 8:00 AM - 5:00 PM (Flexible)
IT Support Specialist Description
Our client, a global leader in manufacturing, is seeking an IT Support Specialist to join their team just north of Hartford, Connecticut. In this role, you'll be the first point of contact for help desk support, assisting a close-knit team of 42 employees. You'll also play a hands-on role in configuring and installing new devices and supporting the day-to-day implementation and maintenance of IT infrastructure. Your work will help ensure system integrity, performance, and security across the organization. This is an excellent opportunity for a proactive IT professional looking to grow their career in a collaborative, fast-paced, and international environment.
IT Support Specialist Responsibilities
• Provide first-line support for hardware, software, and network issues
• Maintain and optimize systems and networks
• Manage and resolve support tickets promptly
• Collaborate with international IT teams
• Document processes and provide training as needed
• Monitor network performance, reliability, and security
• Assist with VPNs, firewalls, and data protection measures
• Ensure compliance with licensing and security standards
• Generate reports on performance metrics and project progress
IT Support Specialist Qualifications
• College degree required
• 2+ years of IT support experience required
• Experience in troubleshooting IT systems and networks required
• Strong Windows 10 desktop support skills, including server administration and maintenance required
• Must be willing to work onsite
$43k-74k yearly est. 31d ago
Tier 2 IT Support Specialist
Bestlogic Staffing
Remote support technician job in Manchester, CT
Job DescriptionRole and Responsibilities
Advanced Troubleshooting
Diagnose and resolve complex hardware, software, and network issues requiring deep technical expertise.
Perform root-cause analysis to prevent recurring incidents.
System Administration
Manage and maintain user accounts, permissions, and security policies in Active Directory and Microsoft 365.
Support and execute backup processes, disaster recovery procedures, and system restorations.
Network Management
Troubleshoot connectivity issues across VPNs, DNS, DHCP, VLANs, firewalls, WiFi access points, and switching infrastructure.
Assist in configuring and optimizing network equipment to ensure reliable performance.
Documentation & Process Improvement
Maintain detailed and accurate records of support requests, resolutions, and system changes.
Contribute to the development of internal knowledge bases, SOPs, and continuous improvement initiatives.
Mentorship & Collaboration
Support and mentor Tier 1 Help Desk staff by providing guidance and technical escalation assistance.
Coordinate with third-party vendors, MSP partners, and Level 3 engineers to resolve advanced issues.
Management & Organizational Skills
Prioritize and manage ticket queues effectively, ensuring timely resolution of client issues.
Potentially oversee daily help desk operations or act as a team lead to support workflow and team efficiency.
Experience
24 years of experience in IT support or help desk roles.
Prior experience in a Managed Service Provider (MSP) environment is highly desirable.
Technical Proficiency
Strong knowledge of Windows/mac OS, Microsoft 365, Active Directory, and Azure AD.
Understanding of network protocols, firewall management, VPN technologies, DNS/DHCP, VLANs, and WiFi systems.
Experience with RMM tools such as DATTO is essential.
Soft Skills
Excellent customer service and communication abilities in a fast-paced, client-facing environment.
Strong problem-solving skills, attention to detail, and the ability to remain composed under pressure.
Education & Certifications
Bachelors degree in Information Technology or a related field is a plus.
Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Professional (MCP) are preferred.
Industry-Specific Knowledge
Experience supporting dental industry applications, including imaging systems and practice management software, is a significant advantage.
About BestLogic Staffing
BestLogic Staffing is a top staffing firm partnering with some of the largest names in various industries. Our professional recruitment teams place talented individuals at client locations worldwide, providing hundreds of exciting career opportunities!
To learn more about our process or speak with a recruiter directly, call 1-866-585-8055.
BestLogic Staffing is an equal-opportunity employer.
$43k-74k yearly est. 17d ago
Informational Technology Position
Connecticut Reap
Remote support technician job in Hebron, CT
ANTICIPATED POSITIONS: Computer Technician SALARY: $58,000 - $63,000/year, Based on experience February 10, 2026 APPLICATION DEADLINE: Until Filled Hebron Public Schools is seeking an experienced Computer Technician to join the Central Office team. This is a full-time, 12-month-per-year position.
General: This position includes end-user support, routine maintenance, and infrastructure support.
How to Apply:
Applicants who wish to apply can visit our website ******************** - Hebron Public Schools website / Quick Links/ Employment /OPEN VACANCIES link to view and apply. You will be required to complete the application and upload a copy of your resume, up to three (3) current letters of reference and active certification (if applicable). Candidates will be required to undergo a background check.
Supervision: The Computer Technician reports to the Technology Director and is responsible for maintaining the integrity of the district's technology systems. Computer Technician responsibilities include desktop support for staff and students, daily network and server maintenance, and standard year-in/year-out computer maintenance. In addition to technical support, the Computer Technician is also responsible for supporting the Technology Director's efforts in managing educational software, researching technical requirements for new technology products and solutions, ensuring that they are compatible with existing school technology, and performing the implementation and distribution of new technology. Other related duties may be assigned at supervisor's discretion.
For full posting, visit: **********************************************************************************************************************************************
Physical Requirements:
Must have the physical ability to execute the full performance of duties for the position, including but not limited to: reaching, regularly lifting up to 40 pounds, standing, walking, carrying, bending, stooping, kneeling, crouching, sitting, and/or crawling.
Qualifications:
* High School Diploma
* Associates Degree Preferred
* Knowledge of computer systems
* Ability to work harmoniously with other employees and respect confidential information.
* Excellent organizational and communication skills.
* Able to work on several projects/reports at one time
Note: The above job description is illustrative and not all-inclusive of tasks and responsibilities of the position.
Non-Discrimination
The Hebron Board of Education is committed to a policy of equal opportunity/affirmative action for all qualified persons. The Hebron Board of Education does not discriminate in any employment practice, education program, or educational activity on the basis of race, color, religious creed, sex, age, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability (including, but not limited to, intellectual disability, past or present history of mental disorder, physical disability or learning disability), genetic information, access to Boy Scouts or other Designated Youth Groups or any other basis prohibited by Connecticut State and/or Federal non-discrimination laws.
Inquiries regarding the Hebron Board of Education's non-discrimination policies should be directed to: Dr. Donald Briere Title IX and Section 504 Coordinator Hebron Public Schools 508 Gilead Street, Hebron, Connecticut 06248 ************ ************************
$58k-63k yearly Easy Apply 10d ago
Desktop Support in Hartford, Connecticut
Virtual Service Operations?Source=Indeed_Feed
Remote support technician job in Hartford, CT
Requirements
Must be within driving distance of Hartford, Connecticut, and willing to work onsite
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
Must be able to lift up to 40 lbs
Must be able to stand or walk for extended periods of time
Must be able to walk up and down stairs or ramps
Must be able to kneel and work under desks or in confined spaces
This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes
What is Important to Us:
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at ***************************
Salary Description $17.00/hr - $25.00/hr
$17-25 hourly 12d ago
Onsite IT Technician Term Time
Capita Plc
Remote support technician job in Worcester, MA
We have an exciting opportunity for an Onsite IT SupportTechnician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire, Birmingham and Worcestershire areas to provide regularly scheduled IT support and ensure that they receive the best possible customer service.
Job title:
Onsite IT Technician Term Time
Job Description:
Onsite IT Technician Term Time
£20,621.93
Birmingham Based
We have an exciting opportunity for an Onsite IT SupportTechnician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire area to provide regularly scheduled IT support and ensure that they receive the best possible customer service.
This role comes with training, the first few weeks will be spent shadowing a member of our highly experienced and supportive team to ensure that you are fully equipped to support the clients in your area. With this in mind we are open to considering people with an interest in IT without hands on work experience in this field.
This is a term time only role so you will only work during the school terms, the role is also field based so the right person for this role will also have a full clean drivers license and their own vehicle.
What you will be doing
* Provide scheduled technical maintenance and support for ICT to a set of schools.
* Involvement in larger installations in schools in line with documented project plans.
* Provide reactive IT support as required, including telephone support, remotesupport, site visits and assistance with hardware quotations.
* Research and to document development projects and procedures for the team in line with strategic objectives for the business.
What we are looking for
* Strong customer service skills
* An interest in IT and a career in this area
* Ideally some form of qualification in IT (GCSE/A Level) or equivalent although this is not essential
* Happy to work term time only
* Full UK licence with access to own vehicle
About Entrust
Entrust is a joint venture between Capita and Staffordshire County Council. We work across the UK in partnership with schools, academies and local authorities to provide specialist expertise around school improvement, learning technologies, and property and support services. We currently work in over 50 local authorities, with 600 schools. Join us and you'll be part of the fastest growing school-to-school support partner in England.
What's in it for you?
* A competitive basic salary of £24,043.50, prorated to reflect the part time nature of the annual hours (actual salary £20,621.93)
* The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
* Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
* Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
* Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email ******************************** or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - *********************
Location:
Birmingham
* United Kingdom
Time Type:
Full time
Contract Type:
Permanent
$36k-73k yearly est. Auto-Apply 7d ago
IT Technician
Making Opportunity Count, Inc.
Remote support technician job in Fitchburg, MA
Title Code: 30FIT005
Role Title: IT Technician
FLSA Status: Non-Exempt
Union Status: None
Job Level: 30
Department: Facilities and IT
Pay Range: $24.52 to $33.17 per hour
Reports To: Chief Financial Officer for internal supervision, operational work will be supervised by MSP (managed service provider)
Supervisory Responsibilities: None
Revision Date: 01.06.26
About Making Opportunity Count
MOC's mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support.
Position Overview:
The IT Technician will respond to user requests assigned through the IT Helpdesk. The position will also resolve system and network issues and work on enterprise projects as assigned.
Essential Duties and Responsibilities:
Follow SOPs and instructions to resolve issues such as password resets, software installations, printer connections, and system setups.
Meet defined helpdesk response and resolution SLAs
Document issues and resolutions in a clear and concise manner.
Maintain accurate, timely documentation of all tickets and work performed
Provide technical support to users via phone, email, or in-person.
Travel to agency locations as needed to diagnose and resolve network and hardware issues.
Provide support for Office 365 and other applications.
Collaborate with other IT/Fiscal/Facilities/HR team members and MSP (managed service provider) to ensure seamless support.
Minimize repeat issues through root cause identification and escalation
Support continuity of operations across all agency locations
Adhere to security, access control, and data protection standards
Follow IT security policies, including access controls, password standards, and device management
Support compliance with HIPAA, FERPA, and other applicable data privacy requirements
Assist with onboarding and offboarding by provisioning and deprovisioning user access
Assist with maintenance of tech supply closet
Report suspected security incidents or breaches immediately per SOP
Required Qualifications and Skills:
Experience supporting Windows-based laptops, desktops, printers, and other devices
Basic understanding of networking concepts such as LAN, WAN, and Wi-Fi preferred
Associate degree in Information Technology or a related field preferred.
Knowledge of common help desk procedures.
Knowledge of Office 365 and Exchange.
Excellent problem-solving and communication skills.
Ability to prioritize tasks and manage competing demands.
Must pass background checks.
Willingness to obtain relevant IT certifications within a defined timeframe
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift/move computer equipment including desktops/laptops and monitors. Must be able to lift 30 pounds, bend, and stoop
Must have reliable transportation, driver's license, and ability to travel to sites (generally not more than 100 miles) on a regular and sometimes last minute basis.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Compensation:
A salary within the range of $24.52 to $33.17 per hour will be provided to the successful candidate having met the minimum requirements for the position consistent with the MOC compensation philosophy. The candidate's exact placement will be determined based on factors consistent with MOC's compensation framework. MOC offers a competitive benefits package including:
Health, Dental, and Vision Insurance
Company Paid Life Insurance and Long-Term Disability
Flexible Spending Accounts
15 Paid Vacation Days
12 Paid Sick Days
13 Paid Holidays
Student Loan Forgiveness Assistance
Tuition Remission
Pet Insurance
Employee Discounts
Professional Development Opportunities
On-Demand early pay access
Immediate 403b Employer Contribution, 100% Vesting on Day One!
EEO Statement:
Making Opportunity Count is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.
$24.5-33.2 hourly Auto-Apply 6d ago
Information Technology Technician I
Connecticut State Community College 4.3
Remote support technician job in Hartford, CT
Details:
The CT State Community College is developing a pool of applicants for potential part-time Information Technology Technician I. (Up to 17 hours per week).
These positions are on continuous recruitment, and are filled on an as-needed basis, depending specific department needs. You will only be contacted if there is a current need at the campus you indicated on your application and have met the qualifications/skills and experience that are required for the position. Your applications will stay active for 1 year.
Location:
Multiple Campuses
**This position is not remote**
A flexible schedule is required, including evenings and weekends as needed.
For more information about CT State Community College and the campus please visit Home - CT State
Please note that currently, not all campuses have an opening, however we are accepting applications for all campuses within the CT State Community College.
Asuntuck-170 Elm Street, Enfield, CT
Capital-950 Main Street, Hartford, CT
Gateway-20 Church Street, New Haven, CT
Housatonic-900 Lafayette Blvd, Bridgeport, CT
Manchester-Great Path, Manchester, CT
Middlesex-100 Training Hill Rd, Middletown, CT
Naugatuck Valley-Waterbury and Danbury Campuses
Northwestern-Park Pl, Winsted, CT
Norwalk-188 Richards Ave, Norwalk, CT
Quinebaug Valley-42 Upper Maple St, Danielson, CT
Three Rivers- 574 New London Turnpike, Norwich, CT
Tunxis-271 Scott Swamp Rd 100 Building, Farmington, CT
CT State Community College Mission:
Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates.
CT State Community College Vision:
CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities.
CT State Community College Equity Statement:
The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date:
Continuous open recruitment
Application Deadline:
Filled on an as-needed basis, depending on specific college needs. Applications will stay active for 1 year.
Position Summary:
The Information Technology Technician I performs computer hardware and software maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include information technology assistance to academic computer labs, classroom computerized instruction and to departments such as the Business Office, Registrar, Admission, Library, and Student Services.
The position's role is focused on providing technical assistance to the users of the various computer systems through diagnosing and repairing computer and software operating problems but also includes computer installation and modification as well as demonstrating proper computer and related equipment operation.
Example of Job Duties:
Under the direction of the under the supervision of the Director of Information Technology or other administrator, the incumbent is accountable for the following essential functions:
Functioning of the College's microcomputer systems
accountable for contributing to the proper functioning of the College's computer systems by performing a range of skilled technical work to support their operation.
Advice and assistance in computer and peripheral equipment operation.
accountable for assisting computer users to be appropriately skilled in the use of their computer equipment and software.
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description. Candidate may perform some or all of the job functions.
Minimum Qualifications:
Associate's degree, preferably in a computer technology area, or one to three years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties.
Successful Candidate must have or must possess:
Microcomputer hardware, software, related peripheral equipment, software applications and equipment assembly and installation.
Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system.
Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. Experience with reflective, interactive, culturally responsive pedagogical teaching techniques. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.)
Salary:
$34.06 hourly.
Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.
Incomplete applications and links to other sources to view resumes are not acceptable. Please note that due to the large volume of applications received, we are unable to field phone/email inquiries and confirm receipt of completed applications. You will receive an automated email confirming that your application was submitted successfully. For more information or to apply via our website at ******************
Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.
Continuing Notice of Nondiscrimination
CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, ************ or [email protected].
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
$34.1 hourly Auto-Apply 60d+ ago
Part Time Help Desk Technician
South Windsor Public Schools 3.8
Remote support technician job in South Windsor, CT
Technology/Computer Technician Additional Information: Show/Hide Part Time Help Desk Technician South Windsor High School Description: South Windsor Public Schools is seeking a part time help desk technician to support the technology department in the repair activities of student Chromebooks. This position is Monday through Friday from 7:00 a.m. - 12:00 p.m. during the school year only.
South Windsor is a diverse community of approximately 27,000 citizens and more than 5,100 public school students. The district values this diversity, and has worked to create a districtwide culture of equity and social consciousness. SWPS is comprised of four elementary schools, one middle school (6-8), and one high school (9-12), all of which cultivate and support culturally responsive classrooms and learning communities. The ongoing work of our teachers and staff includes the creation of enriching experiences that expand the depth of knowledge for students beyond today's classroom in order to produce graduates with the 21st century skills needed to make them college or career ready.
If you are someone who believes in the power of a high-quality education, who champions equity and inclusion, and who is ready to be part of an exceptional team working to prepare students to achieve their own personal excellence in a complex global society, then we hope you'll consider joining South Windsor Public Schools. We invite applicants to join a team of exemplary teachers, administrators, and support staff working to shape an exciting time in the South Windsor community.
Qualifications: Applicants should have experience with Google Apps and Chromebooks. Valid CT driver's license and dependable transportation required.
Apply online at *************************** under the District Information link. Please include all materials (cover letter, resume, three letters of recommendation, certification and transcripts) that are required for the application process. Written references must match those listed on the application.
Open until filled. Anticipated start date in late August 2025.
The South Windsor Board of Education will not make employment decisions (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, alienage, ancestry, disability, pregnancy, genetic information, veteran status, gender identity or expression or status as a victim of domestic violence, or any other basis prohibited by state and federal law, except in the case of a bona fide occupational qualification.
$38k-44k yearly est. 6d ago
Help Desk Support
Mindlance 4.6
Remote support technician job in Hartford, CT
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload.
Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files.
Maintain process and communication with Engineering and other supporting departments.
Process disposal requests from campus locations.
Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload.
Assist with the LOB refresh project of 1000 devices a month.
This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US.
Qualifications
This will be a First Shift Position-
The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs.
Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool).
Demonstrate advanced hardware knowledge.
Demonstrate working knowledge of SCCM Environment and LOB build images.
Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required.
Knowledge of Remedy, and IT Asset Management are desirable.
Additional Information
Thanks & regards
Praveen K. Paila
************
$35k-54k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Remote support technician job in Farmington, CT
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-43k yearly est. 12h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Remote support technician job in Worcester, MA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$60k-83k yearly est. 12d ago
IT Technician
Making Opportunity Count Inc.
Remote support technician job in Fitchburg, MA
Title Code: 30FIT005
Role Title: IT Technician
FLSA Status: Non-Exempt
Union Status: None
Job Level: 30
Department: Facilities and IT
Pay Range: $24.52 to $33.17 per hour
Reports To: Chief Financial Officer for internal supervision, operational work will be supervised by MSP (managed service provider)
Supervisory Responsibilities: None
Revision Date: 01.06.26
About Making Opportunity Count
MOC's mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support.
Position Overview:
The IT Technician will respond to user requests assigned through the IT Helpdesk. The position will also resolve system and network issues and work on enterprise projects as assigned.
Essential Duties and Responsibilities:
Follow SOPs and instructions to resolve issues such as password resets, software installations, printer connections, and system setups.
Meet defined helpdesk response and resolution SLAs
Document issues and resolutions in a clear and concise manner.
Maintain accurate, timely documentation of all tickets and work performed
Provide technical support to users via phone, email, or in-person.
Travel to agency locations as needed to diagnose and resolve network and hardware issues.
Provide support for Office 365 and other applications.
Collaborate with other IT/Fiscal/Facilities/HR team members and MSP (managed service provider) to ensure seamless support.
Minimize repeat issues through root cause identification and escalation
Support continuity of operations across all agency locations
Adhere to security, access control, and data protection standards
Follow IT security policies, including access controls, password standards, and device management
Support compliance with HIPAA, FERPA, and other applicable data privacy requirements
Assist with onboarding and offboarding by provisioning and deprovisioning user access
Assist with maintenance of tech supply closet
Report suspected security incidents or breaches immediately per SOP
Required Qualifications and Skills:
Experience supporting Windows-based laptops, desktops, printers, and other devices
Basic understanding of networking concepts such as LAN, WAN, and Wi-Fi preferred
Associate degree in Information Technology or a related field preferred.
Knowledge of common help desk procedures.
Knowledge of Office 365 and Exchange.
Excellent problem-solving and communication skills.
Ability to prioritize tasks and manage competing demands.
Must pass background checks.
Willingness to obtain relevant IT certifications within a defined timeframe
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift/move computer equipment including desktops/laptops and monitors. Must be able to lift 30 pounds, bend, and stoop
Must have reliable transportation, driver's license, and ability to travel to sites (generally not more than 100 miles) on a regular and sometimes last minute basis.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Compensation:
A salary within the range of $24.52 to $33.17 per hour will be provided to the successful candidate having met the minimum requirements for the position consistent with the MOC compensation philosophy. The candidate's exact placement will be determined based on factors consistent with MOC's compensation framework. MOC offers a competitive benefits package including:
Health, Dental, and Vision Insurance
Company Paid Life Insurance and Long-Term Disability
Flexible Spending Accounts
15 Paid Vacation Days
12 Paid Sick Days
13 Paid Holidays
Student Loan Forgiveness Assistance
Tuition Remission
Pet Insurance
Employee Discounts
Professional Development Opportunities
On-Demand early pay access
Immediate 403b Employer Contribution, 100% Vesting on Day One!
EEO Statement:
Making Opportunity Count is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.
$24.5-33.2 hourly Auto-Apply 6d ago
Informational Technology Position
Connecticut Reap
Remote support technician job in Torrington, CT
JOB GOAL: To provide hardware, software and networking technical support to the Torrington Public Schools community. APPLICANT REQUIREMENTS: * At least 3 years' technology experience including but not limited to: imaging computers, user management, device lifecycle, Gsuite, Chromebook troubleshooting, Enterprise WiFi, Helpdesk;
* Must be very customer oriented and comfortable working with staff, students and parents;
* Must be able to stand for long periods of time;
* Must be able to lift 50+ lbs;
* Must be a strong communicator;
* Must be a team player.
EXPERIENCE REQUIREMENTS:
* Windows Operating Systems (Windows 10, Windows Server, Hyper V)
* Chromebooks
* iPads
* GSuite
* Mac OS
* Enterprise WiFi
* Zoom
* Smartboards
PREFERRED EXPERIENCE:
* Power School
* Destiny
* JAMF
* Video and audio editing
* Tricaster
* Rubrik
* Carbon Black
* Security (Milestone)
* VPN
* Freshdesk (Helpdesk)
PERFORMANCE RESPONSIBILITIES:
* Installs, configures, and maintains the hardware and systems software and products for servers, desktops and peripheral equipment in a multi-platform environment.
* Provides onsite and help desk hardware, software and networking technical support to all district users.
* Coordinates acquisition of necessary software and performs basic network administrative tasks.
* Recommends configurations for information technology systems and develops infrastructure solutions to meet the needs of the school community.
* Works closely with IT staff to develop technical standards, policies and procedures relating to information technology including data and software security and backup and recovery.
* Provides server support for administrative and instructional activities related to the school district.
* Documents all changes to networks and assures adequate testing of all changes and modifications.
* Performs other duties as assigned.
TERMS OF EMPLOYMENT: This is an exempt level position, with a 12-month work-year; Salary is commensurate with experience and credentials as established by the Board of Education.
$30k-61k yearly est. 8d ago
Part Time Help Desk Technician
South Windsor Public Schools 3.8
Remote support technician job in South Windsor, CT
Technology/Computer Technician
Part Time Help Desk Technician
South Windsor High School
Description: South Windsor Public Schools is seeking a part time help desk technician to support the technology department in the repair activities of student Chromebooks. This position is Monday through Friday from 7:00 a.m. - 12:00 p.m. during the school year only.
South Windsor is a diverse community of approximately 27,000 citizens and more than 5,100 public school students. The district values this diversity, and has worked to create a districtwide culture of equity and social consciousness. SWPS is comprised of four elementary schools, one middle school (6-8), and one high school (9-12), all of which cultivate and support culturally responsive classrooms and learning communities. The ongoing work of our teachers and staff includes the creation of enriching experiences that expand the depth of knowledge for students beyond today's classroom in order to produce graduates with the 21
st
century skills needed to make them college or career ready.
If you are someone who believes in the power of a high-quality education, who champions equity and inclusion, and who is ready to be part of an exceptional team working to prepare students to achieve their own personal excellence in a complex global society, then we hope you'll consider joining South Windsor Public Schools. We invite applicants to join a team of exemplary teachers, administrators, and support staff working to shape an exciting time in the South Windsor community.
Qualifications: Applicants should have experience with Google Apps and Chromebooks. Valid CT driver's license and dependable transportation required.
Apply online at *************************** under the District Information link. Please include all materials (cover letter, resume, three letters of recommendation, certification and transcripts) that are required for the application process. Written references must match those listed on the application.
Open until filled. Anticipated start date in late August 2025.
The South Windsor Board of Education will not make employment decisions (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, alienage, ancestry, disability, pregnancy, genetic information, veteran status, gender identity or expression or status as a victim of domestic violence, or any other basis prohibited by state and federal law, except in the case of a bona fide occupational qualification.