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Technical Support Specialist III
PC Solutions 3.9
Remote support technician job in Clovis, CA
Job DescriptionDescription:
SUMMARY OF FUNCTIONS:
As a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment.
BASE PAY AND COMPENSATION:
The Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed.
BENEFITS:
Employer-Contributed Health Benefits
Employer-Contributed Dental & Vision Insurance
Employer-Contributed Life Insurance
401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible
Flexible Spending Account (FSA) Health Care Program
30% Employee Discount at 13 Prime Steak in Clovis, CA
30% Employee Discount at Yolked Kitchen in Clovis, CA
Employee Training and Certifications
Paid Holidays - 10 Days
Paid Sick Leave
Paid Vacation Time
Company Sponsored Luncheons and Fully Stocked Kitchen
KEY RESPONSIBILITIES:
Design, implement, and manage network systems including routers, switches, firewalls, and load balancers.
Monitor network performance and ensure high availability and reliability across client environments.
Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary.
Perform network maintenance and upgrades, including patches and firmware updates.
Develop and enforce network security policies, disaster recovery plans, and backup procedures.
Conduct regular network performance testing and generate detailed reports.
Collaborate with internal teams and vendors to optimize network services.
Provide technical support and guidance to clients and junior staff.
Stay current with emerging technologies and best practices.
Performs review audits of client's current information systems.
Perform Disaster Recovery functions for supported end clients.
Perform Network and Security Audits.
Oversee and administer client's network servers, network infrastructure, peripheral devices, and workstations.
Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms.
Ensure the integrity and security of enterprise data on host computers, multiple databases.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Utilize our organization's monitoring software/hardware used in maintaining the client's network infrastructure.
Deployment and installation of workstations, hardware and software at client locations.
Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above.
Driving is a core job function, and alternative transportation methods would not meet operational needs.
Requirements:
QUALIFICATIONS:
Bachelor's degree in computer science, Information Technology, or related field.
3-5 years of experience in network engineering, preferably in an MSP environment.
Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies.
Experience with firewalls, VPNs, SD-WAN, and network security principles.
Familiarity with cloud networking (AWS, Azure) and virtualization technologies.
Proficiency in network monitoring tools and remote management systems.
Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus.
Excellent communication and customer service skills.
Ability to work independently and participate in on-call rotations.
Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards.
Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law
Background check and drug screen will be conducted after a conditional offer of employment is made.
SKILLS & KNOWLEDGE:
Ability to work independently and achieve high standards to meet multiple deadlines.
Explicitly proficient communicator, including writing, speaking, editing, proofreading.
Ability to work on small and large projects with great attention to detail.
Adept in developing and maintaining strong relationships with management, staff, vendors, and clients.
Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy.
Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations.
Interpersonal skills such as telephony skills, communication skills, active listening, and client-care.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization's key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Scripting skills (PowerShell) for automation tasks.
Understanding and defining the 7 layers of OSI model.
Experience in SAN, Nas, ISCSI,RAID
Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support.
Experience with VoIP systems and wireless networking.
Mail protector Migration and DNS configuration Skills.
Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support.
$38-55 hourly 23d ago
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Technical Support Specialist III
13 Prime Steak
Remote support technician job in Clovis, CA
SUMMARY OF FUNCTIONS:
As a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment.
BASE PAY AND COMPENSATION:
The Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed.
BENEFITS:
Employer-Contributed Health Benefits
Employer-Contributed Dental & Vision Insurance
Employer-Contributed Life Insurance
401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible
Flexible Spending Account (FSA) Health Care Program
30% Employee Discount at 13 Prime Steak in Clovis, CA
30% Employee Discount at Yolked Kitchen in Clovis, CA
Employee Training and Certifications
Paid Holidays - 10 Days
Paid Sick Leave
Paid Vacation Time
Company Sponsored Luncheons and Fully Stocked Kitchen
KEY RESPONSIBILITIES:
Design, implement, and manage network systems including routers, switches, firewalls, and load balancers.
Monitor network performance and ensure high availability and reliability across client environments.
Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary.
Perform network maintenance and upgrades, including patches and firmware updates.
Develop and enforce network security policies, disaster recovery plans, and backup procedures.
Conduct regular network performance testing and generate detailed reports.
Collaborate with internal teams and vendors to optimize network services.
Provide technical support and guidance to clients and junior staff.
Stay current with emerging technologies and best practices.
Performs review audits of client's current information systems.
Perform Disaster Recovery functions for supported end clients.
Perform Network and Security Audits.
Oversee and administer client's network servers, network infrastructure, peripheral devices, and workstations.
Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms.
Ensure the integrity and security of enterprise data on host computers, multiple databases.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Utilize our organization's monitoring software/hardware used in maintaining the client's network infrastructure.
Deployment and installation of workstations, hardware and software at client locations.
Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above.
Driving is a core job function, and alternative transportation methods would not meet operational needs.
Requirements
QUALIFICATIONS:
Bachelor's degree in computer science, Information Technology, or related field.
3-5 years of experience in network engineering, preferably in an MSP environment.
Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies.
Experience with firewalls, VPNs, SD-WAN, and network security principles.
Familiarity with cloud networking (AWS, Azure) and virtualization technologies.
Proficiency in network monitoring tools and remote management systems.
Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus.
Excellent communication and customer service skills.
Ability to work independently and participate in on-call rotations.
Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards.
Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law
Background check and drug screen will be conducted after a conditional offer of employment is made.
SKILLS & KNOWLEDGE:
Ability to work independently and achieve high standards to meet multiple deadlines.
Explicitly proficient communicator, including writing, speaking, editing, proofreading.
Ability to work on small and large projects with great attention to detail.
Adept in developing and maintaining strong relationships with management, staff, vendors, and clients.
Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy.
Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations.
Interpersonal skills such as telephony skills, communication skills, active listening, and client-care.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization's key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Scripting skills (PowerShell) for automation tasks.
Understanding and defining the 7 layers of OSI model.
Experience in SAN, Nas, ISCSI,RAID
Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support.
Experience with VoIP systems and wireless networking.
Mail protector Migration and DNS configuration Skills.
Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support.
Salary Description $38.00 - $55.00
$38-55 hourly 58d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support technician job in Clovis, CA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$47k-70k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in Fresno, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-52k yearly est. 38d ago
Help Desk Technician
Producers Dairy 4.4
Remote support technician job in Fresno, CA
Producers Dairy Foods, a leading supplier and distributor of high-quality award-winning dairy products, is looking for a dedicated Help Desk Technician to join our winning team out of Fresno, California. The position is responsible for supporting internal users with device, application and software support. The position requires excellent customer service skills, attention to detail, and follow-through in order to complete assigned tasks. The applicant must also possess strong oral and written communication and must be able to prioritize and multi-task. The Help Desk Technician will be responsible for demonstrating our Producers Dairy Core Values and carrying out our purpose of Nourishing Lives. Essential Functions: The position has the following responsibilities:
The Help Desk Technician is the first point-of-contact for end-users seeking technical assistance. Requests can be in person, via phone, or email. Requests can be for all company-issued IT assets, including, PC, laptop, mobile phone, handheld devices, network connectivity, and applications.
Communication: Must be able to effectively communicate with non-technical end-users, to gather details about reported issues, ensuring accurate and timely resolution of support issue.
Provide timely updates to internal customers on ticket status. Maintain support ticket information.
Must be able to effectively escalate unresolved issues to the next level of support personnel. Escalation will include passing all relevant details about the issue to the escalation resource.
Must have ability to troubleshoot, diagnose, and resolve technical hardware and/or software issues efficiently.
Document issue, troubleshooting steps, and final resolution in the ticketing system.
Maintain technical documentation on installation of software, configuration of hardware and troubleshooting steps.
Continuous improvement: Help identify areas for improvement in our services. Identify and communicate recurring issues to system administrators and/or managers.
Work with external vendors, as needed, to ensure sufficient internal transfer of knowledge.
Overnight travel to other company locations, as required.
Completion of assigned projects.
Provide accurate and timely reports to management on support ticket and project status.
Other duties as assigned.
Minimum Qualifications:
High School Diploma or GED.
Six months to two years' experience in help desk support is preferred.
Must have excellent communication and training skills.
Must be humble, approachable and honest.
Demonstrate good judgement, problem solving and decision-making skills as well as being an organized record keeper.
Must be self-starter who can work independently and deliver accurate, timely results.
Demonstrated organization and accuracy skills; self-motivated, detail oriented and able to handle multiple projects/tasks with competing deadlines.
Must demonstrate the ability to solve problems, accept constructive feedback and show flexibility should priorities and/or deadlines change.
Excellent verbal and written skills and a high degree of emotional intelligence. Must be able to build productive relationships across all levels of an organization.
$44k-87k yearly est. 60d+ ago
Technical Specialist Hygiene & Supplies
Gea 3.5
Remote support technician job in Fresno, CA
Responsibilities / Tasks
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.
Working at GEA Group has significant benefits:
Start strong - Medical, dental, and vision coverage begins on your first day
Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
Keep learning - Take advantage of tuition reimbursement to further your education or skillset
Live well - Our wellness incentive program rewards healthy habits
Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
Role And Responsibilities:
Support Dairy Direct Sales Specialist and provide technical hygiene and sanitation assistance to customers for achieving high-quality milk.
Identify and address sanitation issues promptly, communicating effectively with sales specialists and customers.
Maintain accurate records in CRM, including Wash Reports and Weekly call reports.
Develop expertise in problem-solving, milk quality, consultancy, and hygiene.
Ensure timely communication by returning calls, texts, and emails within specified timeframes.
Collaborate with customers to understand milk quality goals and offer effective solutions.
Manage inventory and assist with audits as needed.
Complete required forms and reports under supervisor direction.
Flexibly assist with additional duties as requested.
Relay customer service needs related to milk quality to supervisor and colleagues.
Your Profile / Qualifications
Education and Experience:
High school diploma or GED required; bachelor's degree in Agriculture preferred.
Minimum two years of experience with dairy equipment, including vacuum and pulsation equipment.
Skills and Knowledge:
Strong communication, record-keeping, and organizational skills.
Complete understanding of GEA product offerings and proper usage.
Basic understanding of pulsation, milking systems, and their relation to milk harvest.
Advanced understanding of CIP wash systems and on-farm milk quality troubleshooting.
Proficient in maintaining company-issued equipment, including Pick-up, Computer, Tablets, Phone, Tri-scan, etc.
Work Environment:
Primarily on-farm field position (95%), subject to necessary adjustments.
Moderate noise level.
Physical Demands:
Requires ambulatory ability, a valid driver's license, and occasional lifting.
May work in wet environments; slip-proof footwear provided.
Personal Protective Equipment required; training provided.
Professional clothing, including company logo shirts, required in front of customers.
The typical base pay range for this position at the start of employment is expected to be between $32-$35 per hour. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.
Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
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$32-35 hourly Auto-Apply 60d+ ago
Computer Technician / Network Technician
Torian Group
Remote support technician job in Visalia, CA
You will be working with our clients doing user support, software, hardware, and network installation and troubleshooting, as well as recommending and implementing solutions to improve their productivity. You will be working closely in our Visalia office with senior staff who have 15+ years of experience.
Full-time - hours are typically 8-5 weekdays. Occasional after-hours work is available. Pay is between $25 and $40/Hr. depending on skills.
Required:
Well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess excellent problem-solving ability.
Integrity and being trustworthy are essential.
Live locally, and plan to stay in the area. Eligible to work in the US.
IT skills: Microsoft Windows, MS Office 365 apps and services, LAN/WAN.
Touch typing, at least 30 wpm. Ability to read and write well and communicate professionally.
Enjoy helping others - be comfortable working with unskilled users.
Your own car that you can use for work (mileage reimbursed).
Clean driving, credit, and legal record.
Current COVID vaccination is expected for our staff going onsite.
Desired:
Previous experience in similar jobs.
Proven communication and customer relations skills.
Work independently - manage your time, tasks, documentation, and projects.
Passion for technology. The desire and ability to continue learning and to share knowledge.
Relevant certifications and education.
Why work at Torian Group:
Positive work environment - our retention rate for staff is far higher than the industry norm. Please talk to our current employees to see why.
Rapid professional development Torian Group offers a wealth of technical training resources and opportunities and an environment that encourages and rewards personal excellence and professional development.
About Torian Group Inc.
Torian Group provides outsourced computer network support to businesses in the Visalia area.
We work with our clients to make their business better, not just fix computers. There is an opportunity for creative people to make a meaningful and rewarding impact on our clients business. You will develop meaningful long-term relationships with the clients you work with.
Please check our website for details on services offered and how we work with clients.
$25-40 hourly 60d+ ago
IT Field Technician - On Call - Clovis, CA - Hiring now
Geeks On Site 3.1
Remote support technician job in Clovis, CA
On-Call IT Field Technician - PC, Mac, POS and TV Mounting
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35 hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About the Role
Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience.
This is a 1099 contractor role with full flexibility. You set your availability and we send jobs that match your proximity and skills.
Key Responsibilities
Troubleshoot and repair Windows and mac OS issues
Resolve WiFi, router, and wired network problems
Install and configure printers and scanners
Replace or upgrade hardware components
Reinstall operating systems using bootable tools
Document work and communicate clearly with customers
Install and support POS systems and run Cat5e or Cat6 cabling
Perform outdoor TV mounting and basic A V setup
Requirements
Two or more years of experience in IT support or field service
Strong networking and diagnostic skills
Reliable transportation and valid driver's license
Ability to work independently and provide professional customer service
Ability to lift up to 50 lbs
Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools
Benefits
Compensation
IT and POS work: $35 per hour for time on site
Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 43d ago
It Support Specialist
Valley Expetec
Remote support technician job in Visalia, CA
Job Description
Bring your service-oriented attitude, desire to solve problems with facts and data, and out-of-the-box ideas to an expanding Managed Service provider looking for explosive business growth.
We are seeking a Network Systems Engineer to join our Project Team. You will be greeted on Day 1 with a job-specific training program designed to prepare you to manage and maintain our clients' networks, supported by a team with over 70 years of combined experience in the IT Services industry.
After completing training, you will spend your days implementing IT projects for our clients, utilizing best practices, and ensuring that every aspect of the IT project meets our clients' needs.
We are Valley Expetec, a growing Visalia, CA-based IT Management Company established in 1994. We offer a highly competitive compensation program with income commensurate with experience. In addition, our benefit packages include health insurance plans, 401 (k) retirement plans, Corporate Wellness Programs, Flexible Time Off, and a Team Lunch every Friday.
Compensation:
$55,000 - $85,000 yearly
Responsibilities:
Provide support to end users of managed services clients
Take direction from the Service Desk Coordinator and manage ticket assignments relative to ticket priority and age
Follow specific Service Desk Team documented processes and workflows
Work assigned tickets from triage through completion
Use our suite of service desk and tools to diagnose and resolve client support issues
Refer to client's technical documentation for information that will help you understand and resolve client technology issues
Escalate assigned aging tickets to the SDC when assigned tickets cannot be resolved within 1 hour to maintain an acceptable average resolution time KPI
Seek assistance from the L3 SDE or SDC when stuck
Document service work and time in our PSA/CRM application
Understand the implications and effects of service procedures, steps, and tasks that your work will have on client infrastructure, uptime, and potential business interruption
Work collaboratively with the members of the Service Desk Team, and cross-functionally with all service delivery teams and team members familiar with the client environment and business
Work with the SDC to identify chronic service issues across the client base
Provide on-call support based on the on-call schedule/rotation
Provide on-site service as necessary
Maintain technical skills required to perform the SDE role
Attend and participate in weekly team meetings and daily huddles
Qualifications:
A+, NET+, Security+ Certifications
Microsoft Certified Professional (MCP)
Microsoft Certified Solutions Expert (MCSE)
Cisco Certified Network Administrator (CCNA)
2+ years of experience in computer network management
Strong computer skills and intermediate knowledge in routers, layer 2/3 switches, and other networking devices
Advanced knowledge of all Microsoft Workstation Operating Systems and Applications (Exchange 2019+, Windows 11, Server 2019+)
People-oriented, team player who mixes well with colleagues and clients
Consistent and steady work ethic
Ability to reconcile fact from emotion and make decisions accordingly
Why this is a Great Opportunity:
A focus on industry-specific training that will ensure continued technical growth from Day 1
About Company
Valley Expetec is a California-based Managed IT Services provider helping organizations grow through reliable, secure technology. Founded in 1994, our 28-person team combines veteran expertise with a service culture that's Responsive, Dedicated, Committed, Resourceful, and Persistent.
We deliver proactive IT management, including help desk, endpoint/server care, networks, cybersecurity, cloud, Microsoft 365, backup, and disaster recovery, along with strategic guidance to align technology with business goals.
Clients choose us for fast resolution, clear communication, and accountability. We measure success by client outcomes, not the number of tickets closed-becoming a dependable partner for long-term IT health.
$55k-85k yearly 11d ago
Information Technology Technician
City of Clovis (Ca
Remote support technician job in Clovis, CA
The City of Clovis is looking for an IT Technician to join our team. This job is an entry-level IT position and generally serves as the first line of communication between IT and city staff. This position will work closely with staff from all city departments to provide helpdesk-level support including: desktop and mobile computer operations, printers, software installation and troubleshooting, computer deployments, disk imaging, helpdesk ticket management, and other tasks as assigned. Successful candidates will have a foundational knowledge of computing technologies, confidence in managing multiple tasks, and excellent customer service skills.
DEFINITION
Under supervision, perform work involving entry-level technical skills in the operation of information technology support. Install, configure, troubleshoot, and maintain computer hardware, software, and peripheral equipment including printers and copiers; provide technical assistance to users; perform administrative functions associated with information technology; and perform related work as required.
CLASS CHARACTERISTICS
Incumbents in this classification perform entry-level technical support work associated with installing, maintaining and troubleshooting computers, printers, copiers and other peripheral equipment. Incumbents receive thorough instructions when tasks are initially assigned and after training are expected to perform duties without constant supervision. Work is reviewed periodically while in progress and upon completion. Incumbents are expected to refer most variations in work to the supervisor for instructions.
Examples of Duties
Provide technical support for computer systems; install, configure and maintain computer equipment; load, tune, configure, and upgrade fixed and mobile technology systems; troubleshoot, diagnose and resolve computer problems; prepare and maintain inventory of hardware and software; maintain a record of work activities including installation, repair, maintenance, replacement, and testing of computer hardware and software; maintain system documentation; maintain current and accurate files; perform preventative maintenance of equipment; follow schedule of system activity and process application and service requests; operate city vehicles; and perform related work as required.
Typical Qualifications
LICENSE REQUIRED
* Possession of a valid California Driver's License and a good driving record.
EDUCATION AND EXPERIENCE
Education:
* Associate's Degree from an accredited college or university with major coursework in Information Technology, Computer Science, Business Administration, Geographic Information Systems or closely related field.
* In addition to required experience, additional experience may be substituted for the required education on a year-for-year basis with thirty semester units equaling one year of experience.
Experience:
* Two (2) years of work experience providing technical, phone, and computer system support.
QUALIFICATIONS
Knowledge of:
* Principles and practices of computer support services, computer hardware and software applications, including word-processing, spreadsheet, email, and associated security and backup procedures;
* Computer application software, such as Microsoft Office;
* Personal computer diagnostic hardware utilities and testing equipment;
* Proper English usage, spelling, grammar, and punctuation.
Ability to:
* Quickly become proficient in the use of new computer software and hardware;
* Communicate effectively orally and in writing;
* Obtain and maintain security clearance sufficient to access all necessary computer systems;
* Operate a vehicle observing legal and defensive driving practices;
* Lift and move heavy objects;
* Work flexible hours to accomplish system tasks;
* Communicate clearly and easily with users and vendors of varying levels of technical expertise;
* Establish and maintain effective working relationships with those contacted in the course of the work;
* Perform administrative and technical projects with minimal guidance;
* Keep up to date with technology;
* Independently diagnose and resolve telephone and computer problems.
Supplemental Information
PHYSICAL DEMANDS AND WORKING CONDITIONS
* Strength: Light work-lifting, caring and/pushing 25 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds;
* Positions in this class may be designated as confidential under Meyers-Millas Brown Act.
SELECTION PROCESS
Interested applicants must submit a completed City of Clovis employment application and supplemental questionnaire no later than 4:30 p.m. on February 6, 2026, to the City of Clovis Personnel Office. Applications must be submitted online at ************************************************ For additional questions, you may contact Personnel at **************. Brief resumes are welcome as a supplement to the City's standard application form; however, the application form and supplemental questionnaire must be filled out completely to be considered. You may attach your resume at the time of application submission to the attachment section of the application form. A resume only may not be submitted in lieu of a completed employment application to be considered. Applicants may not attach any additional documents that are not required to their application form or submit any other documents by email, mail, fax, or hand delivery. Veterans Preference Points may be provided if a DD Form 214 demonstrating qualifying service is submitted to the Personnel Office by the position deadline date and time. Applicants may attach, hand deliver, or fax the required documents to **************. Reasonable accommodation, when needed, for otherwise qualified candidates with disabilities, must be requested in writing and faxed to ************** at the time of application submission. Applicants will receive notification regarding the status of their application by email or phone once the applications have been processed and reviewed. Applicants must meet each qualification for the position by the deadline date. All applications will be reviewed based on the necessary employment standards for the position. Those candidates who best meet the needs of the operations may be invited to participate in an online examination that will be weighted 100%. Candidates receiving a passing score may be placed on an eligibility list for a period of up to one (1) year. Examinations and department interviews for the position will be administered in the City of Clovis. As determined by the City and at the City's expense, successful candidates shall be required to complete and pass a Personal History Questionnaire, a polygraph or voice stress examination, an extensive background investigation, a medical examination, and a drug/alcohol screen. Possession of a valid California Driver's License and a good driving record will be required prior to hire. Proof of citizenship or eligibility to work in the U.S. will be required at the time of hire.
Online Examination - Those applicants considered to be the most qualified for the position will be invited to participate in the online examination. The opening date for the online examination is tentatively scheduled for Friday, February 13, 2026. Eligible candidates will receive an email notification with examination information.
The examination may consist of questions relative to knowledge of principles and practices of computer support services, computer hardware and software applications, including word-processing, spreadsheet, email, and associated security and backup procedures; computer application software, such as Microsoft Office; personal computer diagnostic hardware utilities and testing equipment; proper English usage, spelling, grammar, and punctuation. The examination may also contain questions regarding the ability to quickly become proficient in the use of new computer software and hardware; communicate effectively orally and in writing; obtain and maintain security clearance sufficient to access all necessary computer systems; operate a vehicle observing legal and defensive driving practices; lift and move heavy objects; work flexible hours to accomplish system tasks; communicate clearly and easily with users and vendors of varying levels of technical expertise; establish and maintain effective working relationships with those contacted in the course of the work; perform administrative and technical projects with minimal guidance; keep up to date with technology; independently diagnose and resolve telephone and computer problems.
This job flyer does not constitute a contract and its
terms and conditions can change without notice.
THE CITY OF CLOVIS IS AN EQUAL OPPORTUNITY EMPLOYER
The City of Clovis offers a comprehensive benefit package for full-time positions. For more information on the benefit package, please refer to the City's website under Departments & Services/Personnel/Employee Resources.
01
Carefully complete your Application and Supplemental Questionnaire and submit by the final filing date as indicated on the job announcement. It is important that your application show all the relevant education and experience you possess. You may attach a resume, but this cannot be used in lieu of completing an application. Follow the instructions below on how to submit a complete application. Applications may be rejected if incomplete. Include a minimum of ten (10) years of current and/or previous work experience. Begin with your most current work experience through the previous ten (10) years. If you are unable to include ten (10) years of current and/or previous work experience you must include any combination of work or volunteer experience, academic or vocational school enrollment, and any periods of unemployment. The application may not contain any unexplained gaps in employment periods. Be sure to attach any required documents before submitting the application.
* Yes, I acknowledge and agree to the above statement.
02
Please answer the following questions. This information is REQUIRED, as it will be used to initially determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in any subsequent competitive assessment to identify those applicants to be invited to continue in the examination process. Resumes will not be accepted in lieu of required supplemental responses. Please do not say, "see resume" or "see application" or your application and supplemental questionnaire will be deemed incomplete.
* Yes, I acknowledge and agree to the above statement.
03
The information provided in your application must support your selected answers to the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. With the completion of this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may disqualify you from being considered for this position.
* Yes, I acknowledge and agree to the above statement.
04
Notifications pertaining to a recruitment will be emailed to the email address provided on the employment application. Please provide a current and complete email on your application. Check your inbox as well as spam folder for correspondence as your email provider or personal settings may flag the email as spam. To check your application status, please log in to your account.
* Yes, I acknowledge and agree to the above statement.
05
I acknowledge that if I am successful in the recruitment process for the Information Technology Technician position that I shall be required to complete and pass a Personal History Questionnaire, a polygraph or voice stress examination, an extensive background investigation, a medical examination, and a drug/alcohol screen.
* Yes, I acknowledge and agree to the above statement.
06
Do you possess a current and valid California Driver's License?
* Yes
* No
* I possess a current and valid Driver's License in another state
07
Please list the state and expiration date MM/DD/YY of your current and valid Driver License. If you currently do not possess a valid Driver License, please explain.
08
Do you possess a High School Diploma or GED?
* Yes
* No
09
International Degree Accreditation - International degrees must be accredited by an organization approved by the US Department of Education and supporting documentation must be attached to the application.. If you possess a degree from an international college or university, please attach documentation from the approved U.S. Department of Education Institution that the degree has been accredited through at the time of application submission to be considered for the position.
* Yes, I acknowledge and agree to the above statement.
10
Please indicate the highest level of education that you have attained from an accredited college or university. Note: Education must be listed on application in the 'Education' section.
* None
* Less than 30 semester/45 quarter units
* Completed between 30 semester/45 quarter units to less than 60 semester /90 quarter units
* Completed at least 60 semester/ 90 quarter untis
* Associate's Degree
* Bachelor's Degree
* Master's Degree or higher
11
If you possess a degree or college level coursework units from an accredited college or university, please specify your major. Note: Education must be listed on application.
12
Do your possess two (2) years (60 semester units) of college level coursework in the area of Computer Science, Information Systems or a closely related field?
* Yes
* No
13
How many years of work experience do you possess providing technical phone and computer system support? Note: Work experience must be listed on the application under 'Work Experience' section.
* No Experience
* Less than 1 year
* 1 year to less than 2
* 2 years to less than 3
* 3 years to less than 4
* 4 years or more
Required Question
Employer City of Clovis, California
Address 1625 Shaw Ave
Suite 103
Clovis, California, 93611
Phone o: ************ f: ************
Website *************************
$50k-100k yearly est. 5d ago
IT Ops/Support Assistant
Bluescope 4.8
Remote support technician job in Visalia, CA
For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future - we look forward to hearing them!
The Information Systems department provides the tools and automation to store, organize and manipulate data while making that data easily retrievable.
Various hardware and software tools, along with support, combine to enable these functions in a cost effective method that helps to increase efficiency and accuracy.
The primary function of this role is to provide installation, maintenance and support for all IS related hardware and software. This function may also be required to recommend solutions that span their specific locations.
Someone in this role needs to be customer service driven, be able to communicate well, have good troubleshooting skills, have the ability to prioritize, and follow standard procedures.
Salary Range 62,160.00 - 77,700.00
Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.
The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.
EEO: Employer/M/F/Disabled/Protected Veteran
BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.
$40k-51k yearly est. Auto-Apply 60d+ ago
Field Placement Analyst (AA/S NE)
A Ne
Remote support technician job in Fresno, CA
Intern-Field Placement Analyst (Administrative Analyst/Specialist NE)
Compensation and Benefits
Anticipated Hiring Salary Range: $4,799 - $4,993 per month
Full CSU Classification Salary Range: $4,799 - $6,992 per month
This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
Under the general supervision of the Associate Dean in the Kremen School of Education and Human Development and the lead work direction of the Educator Preparation Coordinator, the candidate will serve as the Field Placement Analyst and is responsible for the full scope of the internship and field placement of the credential placement process. Assignments, highly technical in nature, include independently performing the following: planning, organizing, prioritizing, interpreting, and applying discretionary skills to student teaching and University coach placements; coordinating tasks and events requiring timely and accurate planning; applying, interpreting and ensuring compliance with applicable university, division level, and California Commission on Teacher Credentialing (CCTC) policies, procedures, and guidelines
Key Qualifications
Data entry experience in a complex student data system, preferably PeopleSoft.
Proficient in use of office software packages (Microsoft Office, Google Suite, Adobe Acrobat), computer (PC or Mac)
Excellent interpersonal skills at all levels with the ability to work as part of a team and contribute to a collegial environment.
Understand and abide with the Family Education Rights and Privacy Act (FERPA) and State of California policy regarding the confidentiality of records.
Independently coordinate routine work assignments and projects, including handling multiple priorities involving use of judgment, discretion, and confidentiality, and meet production expectations with minimal supervision.
Use and quickly learn new support technology systems and software packages.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Deadline & Application Instructions
Applications received by December 3, 2025 will be given full consideration by the search committee.
Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to ****************.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
$4.8k-5k monthly Easy Apply 60d+ ago
Helpdesk IT Support Technician (Level 1)
Grapevine MSP Technology Services
Remote support technician job in Visalia, CA
Job Description
Grapevine MSP is the Central Valley's largest managed IT services provider, based in Bakersfield, CA, with a clear mission: help businesses of all sizes thrive through smart, secure, and innovative technology. Founded in 2009 by CEO Joe Gregory during a recession, we've grown into a team of 60+ professionals recognized as an industry leader. We go beyond fixing computers by partnering with our clients to deliver proactive IT support, cybersecurity, cloud, and VoIP solutions, strategic consulting, and 24/7 help desk services. As Microsoft Tier 1 Partners and community supporters, we're known for our “let's figure it out” culture, commitment to customer success, and passion for solving real-world technology challenges.
Helpdesk IT SupportTechnician (Level 1)
Visalia, CA | Full-Time
Position Overview
We are seeking a passionate and motivated Level One to join our award-winning team. The role is ideal for individuals seeking to advance their careers in IT support. As a Level One Technician, you will play a critical role in supporting our clients' IT infrastructure by providing first-line technical support, troubleshooting issues, and ensuring optimal functionality of hardware and software systems.
Responsibilities
Set up workstations with computers and necessary peripherals (routers, printers, etc.).
Check the computer's hardware (including the hard drive, mouse, keyboard, etc.) to ensure proper functionality.
Install and configure appropriate software and functions in accordance with specifications.
Ensure the security and privacy of networks and computer systems.
Provide users with orientation and guidance on operating the new software and computer equipment.
Organize and schedule upgrades and maintenance without deterring others from completing their work.
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
Maintaining records/logs of repairs, fixes, and maintenance schedules.
Requirements
One year of experience in the field or proven work experience
Knowledge of helpdesk processes and customer service
Excellent communication ability
Outstanding organizational and time-management skills
Ability to perform remote troubleshooting and provide clear instructions
Hands-on experience with all workstation versions of Windows; familiar with Mac OS environments; an In-depth understanding of diverse computer systems and networks
Understanding of essential Active Directory management
Working knowledge of office automation products and computer peripherals, like printers and scanners
Knowledge of network security practices, anti-virus programs, and data privacy principles
Familiar with Microsoft Office Suite setup and repair
Excellent diagnostic and problem-solving skills
Certification as an IT Technician will be an advantage (e.g., CompTIA A+, Microsoft Certified IT Professional)
Benefits
Competitive Pay
401 (k) Plan with matching pay contributions
Grapevine MSP offers access to low-cost, high-quality healthcare options, "Health, Dental, and Vision."
Vacation time
Paid Sick Time
Performance Bonuses
Work Anniversary Recognition
Equipment and Tools Provided
If you want to advance further, there are numerous training courses available. Grapevine MSP offers Growth and Development Plans with Industry-Specific Training.
Team Events
Social Events
$44k-77k yearly est. 22d ago
Help Desk Technician FT (On-Site, Non-Contract)
Table Mountain Casino Resort 4.1
Remote support technician job in Friant, CA
Under general direction from the Manager of Information Technology (IT) Operations, the IT Help Desk Technician provides frontline technical support for a gaming casino, ensuring the reliability, security, and functionality of IT systems. This role involves troubleshooting hardware, software, and network issues, managing user access, and maintaining compliance with Tribal Gaming Commission (TGC), state, and federal regulations. The technician delivers exceptional customer service by assisting employees with technical problems, supporting IT infrastructure, and ensuring operational continuity for gaming and business systems.
This list of duties and responsibilities illustrates only the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
Technical Support & Troubleshooting
Install, configure, and maintain desktop computers, laptops, printers, VoIP phones, and peripheral devices to ensure optimal performance for Casino team members and guests.
Diagnose and resolve hardware failures, connectivity issues, and performance degradation.
Administer user accounts, access controls, and permissions within Active Directory and other IT systems.
Monitor, manage, and respond to incoming help desk tickets, emails, and radio requests, prioritizing critical issues and ensuring timely resolutions.
Escalate complex or high-priority issues to senior technicians or specialized IT staff..
Support casino administrative systems, point-of-sale (POS) terminals, and internal applications.
Troubleshoot and resolve issues related to Windows operating systems, Microsoft 365 applications, business-critical software, and casino administrative systems.
User Assistance & Training
Provide technical support via phone, email, radio, and in-person interactions.
Assist employees with software usage, system navigation, and troubleshooting procedures.
Educate staff on IT security best practices to safeguard sensitive casino data.
Document common technical issues and resolutions to improve response efficiency.
System Maintenance & Compliance
Assist with performing routine system checks, updates, and patch management to minimize downtime and prevent security vulnerabilities.
Maintain compliance with Tribal Gaming Commission (TGC), federal, and Casino IT policies.
Protect confidential information and enforce cybersecurity measures in line with industry regulations.
Professional Development & Collaboration
Stay current on emerging technologies, industry trends, and security protocols.
Work collaboratively with IT team members and other departments to support casino operations.
Participate in regular team meetings, training sessions, and professional development opportunities.
Direct Reports: None.
Access to Sensitive Areas: All areas when accompanied by authorized personnel and/or security.
Signatory Authority: None.
Minimum Qualifications:
High School Diploma or GED - Associates degree preferred. 1-3 years progressive work experience in computer desktop support or equivalent combination of education and experience. CompTIA A+, Network+, ITIL v4, and Microsoft 365 certifications are preferred. Excellent interpersonal skills, written and verbal communication, proven analytical and problem-solving abilities are required. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
Knowledge, Skills and Abilities:
Proficiency in Windows-based systems, including Microsoft Server, Microsoft Office Suite, and enterprise software applications.
Understanding of networking fundamentals, including TCP/IP, DNS, and Active Directory administration.
Familiarity with Microsoft certification standards and best practices for IT support.
Strong troubleshooting and problem-solving abilities for hardware, software, and network issues.
Proficiency in word processing, spreadsheets, and database applications in a Windows environment.
Ability to prepare, review, and analyze technical documentation and operational reports.
Assess technology needs and ensure system performance meets operational requirements.
Implement, test, and maintain network systems and software applications.
Work independently, manage time effectively, and meet strict deadlines.
Maintain confidentiality and uphold casino IT security policies.
Communicate clearly and professionally, both verbally and in writing.
Build and maintain positive working relationships across diverse teams and cultural backgrounds
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls, and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus.
Work Environment:
While performing the duties of this position, the work environment is occasionally noisy and the employee will work indoors. Additionally, the employee may be exposed to cigarette smoke
Must be able to work Nights, Weekends, and Holidays
$39k-52k yearly est. 11d ago
Assistive Technology Professional (ATP)
Reliable Medical 4.3
Remote support technician job in Fresno, CA
Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family.
Job Summary
As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs.
Essential Functions
Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions.
Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations.
Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions.
Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures.
Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies.
Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills.
Minimum Requirements
Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement.
Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions.
Strong technical aptitude and familiarity with a wide range of assistive technology devices and software.
Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams.
Problem-solving mindset with the ability to adapt solutions to meet individual needs.
Empathy, patience, and a client-centered approach to deliver exceptional care.
Our Commitment To You
Comprehensive Health Coverage
Unlimited Paid Time Off
Professional Development Opportunities
Retirement Savings Plan
Wellness Programs
Inclusive and Diverse Workplace
Volunteer Opportunities
Employee Recognition Programs
Service Awards
Parental and Childbirth Leave
Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication!
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
$101k-143k yearly est. 60d+ ago
Associate Product Support Specialist
Westamerica Bank 3.6
Remote support technician job in Fresno, CA
Full-time Description
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
As an Associate Product Support Specialist, provide technical product knowledge and available services to support the Bank Division's sales efforts in assigned territories.
Responsibilities:
Attend Customer Service Manager, Branch Sales Manager, and Branch Sales meetings.
Handle implementation, installation and training of equipment and services on customer's premises.
Respond to all questions from customers and Branch personnel.
Conduct product and service training sessions for branch staff and customers.
Identify potential sales opportunities and pass said information to appropriate branch sales staff.
Prior work experience where incumbent has gained in-depth knowledge of at least two of the products or operational service support activities offered by that corporation.
Previous direct customer support or sales experience a plus. PC literate and have a working knowledge of the banking fundamental functions. Excellent customer service, presentation, organizational, communication and interpersonal skills are required.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $70,304.00 - $71,872.98
$70.3k-71.9k yearly 25d ago
Support Technician
Daveandbusters
Remote support technician job in Fresno, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $18.25 per hour
Salary Range:
16.9
-
18.65
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-18.3 hourly Auto-Apply 22d ago
IT Tech - Part time
Planada Elementary
Remote support technician job in Planada, CA
Planada Elementary School District See attachment on original job posting Resume Letter of Introduction 3 Letters of Recommendation High School Diploma/GED Bilingual - Spanish Preferred Technology Degree Preferred Certificate in Technology or equivalent knowledge/work experience Failure to provide all required docs will make your application invalid.
Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting.
$50k-101k yearly est. 42d ago
Seasonal Operations Support
Nutrien Ltd.
Remote support technician job in Fresno, CA
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.
Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.
What You'll Do:
$40k-69k yearly est. 49d ago
Peer Support Specialist - Madera BHBH
RH Community Builders 3.3
Remote support technician job in Fresno, CA
Peer Support Specialist is responsible for providing peer to peer support services including: monitoring, informing, supporting, assisting and empowering clients and their family members/caregivers who directly or indirectly receive behavioral health services; developing and coordinating activities, programs and resources which directly support clients and family members/caregivers in achieving wellness and recovery oriented goals; facilitating peer to peer assistance as a part of a team setting; conducting outreach to clients, family members/caregivers and the community; and acting in a liaison role between clients, family members/caregivers and community service providers.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Provides peer support and self-help services to behavioral health clients and their family members/caregivers in individual or group settings on site in county programs as well as in the community.
Under direction of clinical/supervisory staff, assists in coordinating clinical services, provides linkage to other services and resources, monitors, supports, assists and empowers clients and family members/caregivers who directly or indirectly receive behavioral health services.
Assists the Department in gathering client and family member/caregiver perspectives and ensuring it is considered in policy and program development.
Assists in the development and coordination of activities, programs and resources which support clients and family members/ caregivers in achieving wellness and recovery goals such as self-help and peer-led groups.
Provides skill training to clients and family members/caregivers on tasks related to recovery focused independent living such as self-empowerment, self-responsibility, public transportation, housing applications, interviews, shopping, etc. Serves as a role model for recovery
Assists and advocates for clients and family members/caregivers as they navigate through the system of care including: assisting with referral follow through; transition to different levels of care; providing information on support resources; facilitating and encouraging family member/caregiver involvement as appropriate.
Prepares and supports clients and family members/caregivers in a variety of client and family centered activities such as case consultation/staff meetings, hearings, interviews, completion of satisfaction surveys, focus groups, and stakeholder input opportunities.
Documents activities in accordance with Department and program requirements.
Support client's vocational choices and assists them in stress management and other symptoms related to all facets of employment.
Works as part of the treatment team including: participating in meetings; encouraging and supporting clients and family members/caregivers in understanding, adhering to, and progressing in the treatment plan; evaluating their responses; outreaching; and empowering them to communicate openly and directly with treatment providers.
Greets and welcomes clients and family members/caregivers upon arrival to programs/offices.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Maintain State Certification / Licensure or be in the process of obtaining Certification / License as a certified Peer
High School Diaploma or GED
Knowledge of Office procedures and practices to include computer usage;
Ability to Communicate effectively orally and in writing with people of various educational, socioeconomic and cultural backgrounds;
Ability to Work effectively in stressful, emotional and confrontational situations and as part of a multidisciplinary team;
Ability to Establish and maintain effective working relationships at all organizational levels as well as other agencies and the public;
Ability to Maintain confidentiality of all information;