Remote support technician jobs in Colorado Springs, CO - 309 jobs
All
Remote Support Technician
Computer Technician
Technical Support Specialist
Computer System Technician
Technical Support Technician
Network Technician
Help Desk Specialist
Services Desk Technician
Information Technology Specialist
Network Operation Technician
Information Technology Technician
Help Desk Analyst
Application Support Specialist
Junior Help Desk Technician
Lead Support Technician
Health Information Service Technician II
Adventhealth 4.7
Remote support technician job in Castle Rock, CO
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
* Paid Time Off from Day One
* 403-B Retirement Plan
* 4 Weeks 100% Paid Parental Leave
* Career Development
* Whole Person Well-being Resources
* Mental Health Resources and Support
* Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
7700 S BROADWAY
City:
LITTLETON
State:
Colorado
Postal Code:
80122
:
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Job Description:
Adheres to departmental policies and procedures.
Demonstrates proficiency in designated computer systems and the electronic medical record.
Performs all intermediate-level functions, duties, and tasks.
Performs quality control measures on scanned documents to ensure legibility and accuracy.
Maintains the privacy and confidentiality of protected health information.
Knowledge, Skills, and Abilities:
Organizational [Required]
Verbal [Required]
Interpersonal [Required]
Customer Relations [Required]
Grammar/Spelling [Required]
Education:
* Associate [Preferred]
Field of Study:
* High School Diploma or GED
* Enrolled in a related healthcare degree program
Work Experience:
* 1+ related experience [Required]
Additional Information:
Licenses and Certifications:
* Registered Health Information Administrator (RHIA) [Preferred]
* Registered Health Information Technician (RHIT) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - ****************************
Pay Range:
$19.99 - $31.98
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
$20-32 hourly 5d ago
Looking for a job?
Let Zippia find it for you.
Linux & Cloud Application Support Specialist
General Dynamics Mission Systems 4.9
Remote support technician job in Colorado Springs, CO
Basic Qualifications
Bachelor's degree in Computer Science, a related field or equivalent experience is required plus a minimum of 5 years of relevant experience; or Master's degree plus 3 years of relevant experience.
Department of Defense TS/SCI security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
About the Role
We're looking for a skilled and resourceful Linux & Cloud Application Support Specialist to join our Operations, Maintenance & Sustainment (OM&S) team. You'll play a crucial role in keeping our PaaS platform, Bessemer, running smoothly for a growing base of customers. This is a hands-on role where your ability to troubleshoot, maintain, and optimize live cloud environments will have a direct impact on mission success.
Our platform spans multiple cloud environments - AWS, Azure, and OpenStack - and we work with a wide variety of technologies. You'll have the autonomy to own your work while collaborating with a supportive team that values knowledge-sharing, kindness, and technical excellence.
This role will be performed on-site at our local Colorado Springs Office.
What You'll Do
Perform routine system maintenance
Investigate and resolve live system issues
Deploy our platform in new environments as needed
Work directly with customers to solve problems and implement requested configurations
Proactively identify improvements and automate recurring tasks
Research, propose, and implement technical solutions to support evolving customer needs
What You'll Bring
Must-Have Skills:
Proficiency with Linux systems administration and troubleshooting
Experience working with virtual machines
Hands-on experience with cloud infrastructure (AWS, Azure, or OpenStack)
Strong customer service and communication skills
Ability to work independently and as part of a collaborative team
Nice-to-Have Skills:
Experience with Kubernetes and container orchestration
Familiarity with Ansible or other configuration management tools
Scripting ability in Bash and/or Python
Why This Role is Exciting
High Impact: Our customer base is growing steadily, and this role directly supports critical systems.
Tech Breadth: You'll work with a wide range of modern tools and cloud platforms, gaining valuable hands-on experience.
Autonomy & Ownership: You'll have meaningful independence in your day-to-day work, with a team that has your back.
Learning & Development: We support your professional growth with tuition assistance and certification sponsorships for relevant tech education.
Cloud-Centric Work: Be at the forefront of cloud operations, one of the most in-demand spaces in tech today.
Who Thrives Here
You're a great fit if you:
Are a self-starter who enjoys autonomy but values team collaboration
Share knowledge freely and enjoy learning from others
Stay curious, ask good questions, and know when to ask for help
Bring good energy to the workplace and get excited about tackling new challenges
Don't Meet Every Requirement?
That's okay. If you're excited about this role and think you could contribute meaningfully, we encourage you to apply - we're building a team with diverse skills and perspectives.
#LI-Hybrid
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $105,814.00 - USD $114,494.00 /Yr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$105.8k-114.5k yearly Auto-Apply 36d ago
HELP DESK TECHNICIAN
Reliant Technology 3.7
Remote support technician job in Colorado Springs, CO
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations.
Job Requirements
Key Responsibilities:
* Provide Tier I/II technical support for end-user systems
* Install, configure, and troubleshoot Windows-based hardware and software
* Support thin clients, zero clients, printers, and peripherals
* Perform hands-on troubleshooting and issue resolution
* Apply system configurations in compliance with STIG requirements
Qualifications:
* Secret clearance (required)
* DoD 8140 certification, as applicable
* 4 to 7 years of experience providing IT help desk or desktop support
* Experience supporting DoD IT environments
* Knowledge of Windows operating systems and end-user hardware
* Bachelor's degree in Information Technology, Computer Science, or a related field (preferred)
Salary range: $70-110k
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
$70k-110k yearly 41d ago
Computer Field Tech Position-Colorado Springs CO
BC Tech Pro 4.2
Remote support technician job in Colorado Springs, CO
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 20d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support technician job in Colorado Springs, CO
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$37k-60k yearly est. 8d ago
Help Desk Technician
Ignite 2.8
Remote support technician job in Colorado Springs, CO
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama.
Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations.
Requirements
Key Responsibilities:
· Provide Tier I/II technical support for end-user systems
· Install, configure, and troubleshoot Windows-based hardware and software
· Support thin clients, zero clients, printers, and peripherals
· Perform hands-on troubleshooting and issue resolution
· Apply system configurations in compliance with STIG requirements
Qualifications:
· Secret clearance (required)
· DoD 8140 certification, as applicable
· 4 to 7 years of experience providing IT help desk or desktop support
· Experience supporting DoD IT environments
· Knowledge of Windows operating systems and end-user hardware
· Bachelor's degree in Information Technology, Computer Science, or a related field (preferred)
Salary range: $70-110k
$70k-110k yearly 41d ago
Help Desk Analyst
Bal Seal Engineering 4.2
Remote support technician job in Colorado Springs, CO
Bal Seal Engineering is seeking a Help Desk Analyst who provides world-class IT support to all Bal Seal employees and internal customers, delivering proactive and responsive technical assistance as needed. This role is responsible for troubleshooting hardware, software, and network issues, supporting end-user devices, and ensuring a positive customer service experience across the organization.
Bal Seal Engineering delivers advanced sealing, connecting, and contact solutions that serve medical, aerospace, energy, and industrial markets. Our proprietary spring-energized seals and electrical contacts help customers achieve precision, efficiency, and reliability. Employees thrive in a culture that values craftsmanship, technical mastery, and close partnership with customers solving complex challenges.
Key Responsibilities
Troubleshoot and resolve software, hardware, and networking support tickets in a timely and professional manner.
Issue, manage, and support employer-issued mobile and computing devices, including smartphones, laptops, USB devices, and related peripherals.
Train employees on the proper use of IT systems and employer-issued devices.
Perform all IT-related tasks associated with employee onboarding and offboarding.
Maintain and update IT protocols, manuals, and other technical documentation.
Provide courteous, prompt, and effective responses to IT support requests.
Perform other related duties as assigned to support IT operations and business needs.
Education
High school diploma or equivalent required.
Microsoft certification preferred.
Experience
Minimum of 2 years of experience in PC hardware support and repair strongly preferred.
2 years of experience with Active Directory and Group Policy strongly preferred.
2 years of customer service experience preferred.
Experience with HelpStar or similar help desk ticketing systems preferred.
Knowledge, Skills & Abilities
Proficiency in PC hardware support, troubleshooting, and repair.
Strong experience managing and supporting multiple mobile device types.
Proficiency with Windows 11, Microsoft Office, Exchange, SharePoint, Active Directory, and Cisco products.
Strong analytical and problem-solving skills.
Excellent customer service and communication skills.
Self-motivated, well-organized, and service-oriented with the ability to work independently.
Physical Requirements
Frequent standing and walking; ability to sit for extended periods at a workstation.
Frequent bending, stooping, and squatting.
Frequent lifting and moving of 10-25 lbs.; occasional lifting of up to 35 lbs.
Frequent reaching with hands and arms to handle documents and equipment.
Ability to use a keyboard and mouse for extended periods and travel throughout the facility to support users as needed.
Work Environment
Typical manufacturing environment.
Noise levels range from quiet to moderate; hearing protection may be required in high-noise areas.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Benefits:
At Bal Seal Engineering, we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work.
Bal Seal Engineering is an Equal Opportunity Employer Veterans/Disabled - Affirmative Action Employer.
This position requires using information subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
$34k-45k yearly est. Auto-Apply 15d ago
Help Desk Technician - MIDS - TS/SCI w/ poly
GDIT
Remote support technician job in Colorado Springs, CO
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
Technical Support Services
Job Qualifications:
Skills:
Computer Systems, Help Desk Support, RemoteSupport
Certifications:
CompTIA Security+ CE | CompTIA - CompTIA
Experience:
3 + years of related experience
US Citizenship Required:
Yes
Job Description:
HELP DESK TECHNICIAN
SHIFT: MIDS
HOURS: 2200-0600
Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician III and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.
WHAT YOU'LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Help Desk Technician III must have:
● Education: Associates of Arts/Associates of Science
● Experience: 3+ years of related experience
Required Certs:
1. Security+ CE
2. PWS 9.1 (1 of the following: A+, HDI-CSR, HDI-SCD, HDI-SCA, ITIL, Microsoft 365)
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
The likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Onsite
Work Location:
USA COColorado Springs
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$25.5-34.5 hourly Auto-Apply 26d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in Colorado Springs, CO
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-45k yearly est. 20d ago
IT Desktop Technician (Temp)
Entegris 4.6
Remote support technician job in Colorado Springs, CO
Here at Entegris, we use advanced science to enable technologies that transform the world, and we are seeking employees who have the drive to continue that mission.
Please note: This is a temp opportunity.
The role:
The I&O Team (Infrastructure & Operations) is looking for a Contractor to fill our Desktop Field Services Technician to join our Service Delivery and Support team located in Colorado Springs , Colorado. At Entegris, the IT Desktop Technician will focus on supporting our organizations computing environment which includes involvement in projects, moves, adds, & change activities, incident resolution, process improvements, documentation, and customer service.
What you'll do:
Perform on-site and remote analysis, diagnosis, and resolution of issues while ensuring effective hardware and software performance.
Provide technical expertise in the installation and maintenance of hardware and software systems.
Provide a high level of customer service with excellent written and verbal communication skills for IT and business audiences.
Identify and action trends by monitoring and analyzing incoming inquiries.
Collaborate with Business, Service Desk, IT Security, IT learning, and Engineering stakeholders to gather business requirements, deliver projects, ensure environment security, stability, and exceptional customer communication.
Adhere to departmental standard operating procedures, Service Level Agreements, and other operational metrics.
Maintain and create documentation to ensure efficient and accurate department operations both locally and globally as a member of a global team
Provide and contribute to end user training in person.
Perform tasks to improve the efficiency, reliability, availability, and stability of the computing environment which include process improvement, automation, and technical solutions.
Follow IT Service Management Process (Incident, Change, Asset, Request, etc.) including tracking data, the submission, and timely updates of tickets.
Interface with third-party support and PC equipment vendors as necessary.
Site/Region Specific Additions
Works and communicates well with management and team members. Ensures that policies and standards determined by Corporate IT are enforced throughout all US sites.
Executive Support Experience (add for sites with executives or where backup support will be provided)
What we seek:
2 year computer related Associate degree and 3+ years of experience
Prior Desktop support experience preferred
Strong written, oral, and interpersonal skills with ability to communicate with internal staff, end users, and vendors
Extensive knowledge of all Windows 10 and 11 operating systems
Experience working in a multinational support environment, following clearly defined policies and procedure and
Ability to troubleshoot and diagnose PC hardware and software problems, using various resources, techniques, and creativity.
Ability to perform PC backup, recovery, and installation.
Extensive knowledge of Office 365 applications.
Experience with Windows Active Directory / Azure AD.
General understanding of network systems.
Conduct support tasks remotely.
Ability to lift and carry 25 pounds.
Logic and critical thinking skills.
Dependable and detail oriented.
Willingness and aptitude for continuous learning.
In depth knowledge of network operating systems, software, and hardware.
Self-starter, proven track record of working independently and as a member of a successful team.
Prioritize and organized high volume work requests practicing excellent time management skills to ensure high quality customer service.
What we offer:
Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.
Compensation: $35.00-$40.00 per hour range with actual pay dependent on candidate overall skills for the role
A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence
Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.
At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.
$35-40 hourly Auto-Apply 5d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support technician job in Colorado Springs, CO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$34k-47k yearly est. 60d+ ago
Help Desk Specialist - NISSC - CMSFS
Amentum
Remote support technician job in Colorado Springs, CO
Help Desk Specialist
Clearance Type: Secret
Shift: Shift work is required to support 24 × 7 operations. It is important to be available to work any shift/designated hours required, including nights, weekends, and holidays, on a modified Panama schedule.
Travel Required: Up to 10% of the time
Our NORAD Operations Group
Selected by the Air Force Life Cycle Management Center's Strategic Warning and Surveillance Systems Division for Operations, Maintenance, and Sustainment (OM&S) of critical mission systems for the North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC), we support the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).
Since 2020, through the (ITW/AA) and Space Support Contract II (NISSC II), has provided:
Operations, maintenance, and Sustainment of current and legacy systems for the surveillance and cataloging of manmade objects in space.
Mitigation of orbital conflicts.
Threat warnings and control from airborne, land-based, and space-based systems for threat activities.
Operations and maintenance of classified communications.
Software development and integration.
NISSC II supports the classified communications and processing for Command and Control (C2) capability and legacy space C2 systems located at:
Cheyenne Mountain Space Force Station (CMSFS), Colorado
Peterson Space Force Base (PSFB), Colorado
Offutt Air Force Base, Nebraska
Vandenberg Space Force Base, California
Numerous sensor and forward operator sites around the world
Description of Duties:
The Help Desk Specialist supports North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). The candidate will:
Troubleshooting and resolving issues related to supported systems in response to trouble tickets. The hardware you will support includes desktops, laptops, multi-function printers, monitors, keyboard/video/mouse (KVM) devices, media converters and modules, associated cables and connectors, and occasionally office furniture.
Work with virtual desktop infrastructure (VDI), zero clients, and other related IT equipment.
Be responsible for maintaining current Windows operating systems and various MS Office products, such as Outlook and Adobe applications, as well as other government-approved software.
Supporting the CMSFS marquee, managing computer imaging servers, overseeing communication closet/rack management, handling software license management, and performing other necessary duties and tasks.
Monitor all network capabilities, functions, and performance utilizing means provided by customers such as diagnostic tools, monitoring systems, individual platforms, or data supplied by other sources, and create trouble tickets on all issues observed.
Have a basic understanding of networking, including OSI model concepts, and basic understanding of the concepts and functionality of Windows operating systems as well as Microsoft Office products.
Have experience involving receipt, installation, configuration, connection, management, maintenance, reconnection, replacement, upgrading, updating, investigation, troubleshooting, repair, verification of proper operation, and installation / removal of approved end-user and shared devices.
Accurately document all customer contact via the ticketing system to include detailed issues reported and provide ticket updates through incident resolution.
Supporting the customer's annual exercises, planned monthly relocations, and unplanned real-world events.
Have the ability to work with people and varied organizations via email or telephone and calmly extract knowledge of the issue to determine the root cause of the problem.
Coordinate and participating in installation and renovation projects
Provide resolutions to general classified and unclassified network and Personal Computer (PC) problems.
This position will be filled and work onsite at Cheyenne Mountain Space Force Station, Colorado
Shift work is required to support 24 × 7 operations. It is important to be available to work any shift/designated hours required, including nights, weekends, and holidays, on a modified Panama schedule.
This position is expected to pay $55,000 - $70,000 annually; depending on experience, education, and any certifications that are directly related to the position.
Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as one of our teammate companies.
Basic Requirements:
Must have IAT Level II or higher
Must have an Active Secret Clearance
Must have 1 year or more of directly related experience
Must have 2 years or more of general work history
Must be capable of supporting the CMSFS 24x7x365 environment using independent judgment
Desired Requirements:
Experience with USAF networks, PCs, and associated hardware and software
Experience with NORAD-NORTHCOM networks, PCs, and associated hardware and software
Trouble ticket system experience and skills (e. g. in ServiceNow, Remedy or a similar product)
Experience preparing status reports and trouble ticket metrics
Associate or bachelor's degree preferred
This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.
Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.
#cjpost
The position for which you are applying requires a US Department of Defense security clearance. This is to advise you that if you possess dual citizenship (i.e., a citizen of the US and another country), to be granted a clearance, you will be required to relinquish your citizenship in the foreign country.
Compensation Details:
$55,000-$70,000
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
01/26/2026 - 02/02/2026
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
$55k-70k yearly Auto-Apply 2d ago
Information Technology Support Analyst I, II, or III
ANB Bank 4.2
Remote support technician job in Colorado Springs, CO
ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes a difference.
ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.
Hiring Pay Ranges: $18.00 - $28.50 per hour
* Information Technology Support Analyst I - $18.00 - $21.00 per hour
* Information Technology Support Analyst II - $19.00 - $23.50 per hour
* Information Technology Support Analyst III - $23.00 - $28.50 per hour
* The hiring pay range for this position is commensurate with the level of relevant experience and education.
Health & Wellness Benefits (Subject to Eligibility Requirements)
* Minimum 4 Weeks of Paid Time Off (PTO)
* 11 Paid Holidays
* Medical, Dental, and Vision Insurance
* Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
* Company provided Live, AD&D, and Disability Insurance with supplementation options
* 401(k) plan with discretionary company match and profit sharing
* Discretionary annual bonus and employee referral incentives
* Employee Assistance Program (EAP)
* Tuition Reimbursement Program
* Spanish Communication Assistant Program Incentive
* Employee Banking Products
Summary
* Responsible for installing, configuring, and setting up Personal Computers and other network associated hardware (printers, docking stations, etc.). Responsible for software installation and configuration on desktop client workstations. Responsible for responding in a timely, professional and courteous manner to technical customer service issues. Responsible for troubleshooting computer hardware, software, and peripherals/component issues. Responsible for answering phone calls and responding to emails and voicemails from customers regarding technical issues in a timely, professional and courteous manner. Responsible for documenting technical solutions to share knowledge with team members.
Essential Duties and Responsibilities
* Excellent customer service and people skills.
* Ability to multitask and manage multiple priorities.
* Troubleshoot Personal Computer hardware, software, and peripheral issues using all available resources to resolve issue for customers in the most efficient manner.
* Identify network problems or application issues and escalate to appropriate resources in a timely, professional manner.
* Ability to document technical solutions in a clear, concise and accurate manner.
* Ability to work extended hours as required and overtime as required.
* Valid driver's license and ability to drive a licensed vehicle.
* Travel to branch locations as required.
* Ability to work on call duty 24x7 on rotating schedule with other staff.
* Handle incoming calls in a tiered call center manner.
* Address tickets from users.
* Decommission PCs and Printers.
* Image and prepare PCs for users.
* Physically move equipment as required.
* Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.
* Delivers quality of service as defined by department standards.
* Maintains confidentiality as defined by department standards.
* Supports the company's Mission, Vision, and Values.
* Other duties may be assigned.
Education and/or Experience
IT Support Analyst I
* High School Diploma or equivalent preferred.
* 6+ months customer service experience preferred.
IT Support Analyst II
* 2+ years IT experience or equivalent education preferred.
* 2+ years of customer services experience preferred.
* Intermediate knowledge of computer troubleshooting required.
* Intermediate knowledge of network troubleshooting required.
IT Support Analyst III
* 5+ years IT experience or equivalent education preferred.
* 5+ years of customer services experience preferred.
* Advanced knowledge of computer troubleshooting required.
* Advanced knowledge of network troubleshooting required.
Work Schedule: Monday - Friday, 8:00am - 5:00pm
Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran
ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law.
ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that Applicant not provide information on age, date of birth, or graduation date from any academic institution, including on resumes.
Anticipated Date of Application Window Closure: 01/23/2026 (or until filled)
$23-28.5 hourly 34d ago
Field Tech Support
Echostar 3.9
Remote support technician job in Colorado Springs, CO
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $20.25/Hour
$20.3 hourly 7d ago
Help Desk Analyst
Sanders Industries Holdings
Remote support technician job in Colorado Springs, CO
Job Description
Bal Seal Engineering is seeking a Help Desk Analyst who provides world-class IT support to all Bal Seal employees and internal customers, delivering proactive and responsive technical assistance as needed. This role is responsible for troubleshooting hardware, software, and network issues, supporting end-user devices, and ensuring a positive customer service experience across the organization.
Bal Seal Engineering delivers advanced sealing, connecting, and contact solutions that serve medical, aerospace, energy, and industrial markets. Our proprietary spring-energized seals and electrical contacts help customers achieve precision, efficiency, and reliability. Employees thrive in a culture that values craftsmanship, technical mastery, and close partnership with customers solving complex challenges.
Key Responsibilities
Troubleshoot and resolve software, hardware, and networking support tickets in a timely and professional manner.
Issue, manage, and support employer-issued mobile and computing devices, including smartphones, laptops, USB devices, and related peripherals.
Train employees on the proper use of IT systems and employer-issued devices.
Perform all IT-related tasks associated with employee onboarding and offboarding.
Maintain and update IT protocols, manuals, and other technical documentation.
Provide courteous, prompt, and effective responses to IT support requests.
Perform other related duties as assigned to support IT operations and business needs.
Education
High school diploma or equivalent required.
Microsoft certification preferred.
Experience
Minimum of 2 years of experience in PC hardware support and repair strongly preferred.
2 years of experience with Active Directory and Group Policy strongly preferred.
2 years of customer service experience preferred.
Experience with HelpStar or similar help desk ticketing systems preferred.
Knowledge, Skills & Abilities
Proficiency in PC hardware support, troubleshooting, and repair.
Strong experience managing and supporting multiple mobile device types.
Proficiency with Windows 11, Microsoft Office, Exchange, SharePoint, Active Directory, and Cisco products.
Strong analytical and problem-solving skills.
Excellent customer service and communication skills.
Self-motivated, well-organized, and service-oriented with the ability to work independently.
Physical Requirements
Frequent standing and walking; ability to sit for extended periods at a workstation.
Frequent bending, stooping, and squatting.
Frequent lifting and moving of 10-25 lbs.; occasional lifting of up to 35 lbs.
Frequent reaching with hands and arms to handle documents and equipment.
Ability to use a keyboard and mouse for extended periods and travel throughout the facility to support users as needed.
Work Environment
Typical manufacturing environment.
Noise levels range from quiet to moderate; hearing protection may be required in high-noise areas.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Benefits:
At Bal Seal Engineering, we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work.
Bal Seal Engineering is an Equal Opportunity Employer Veterans/Disabled - Affirmative Action Employer.
This position requires using information subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
$32k-45k yearly est. 16d ago
Deal Desk Specialist
Kpler
Remote support technician job in Colorado Springs, CO
At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.
Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.
As a Deal Desk Specialist, you will serve as a trusted partner to the AMER sales team, reviewing and approving commercial contracts for accuracy and compliance. You will aid them in navigating commercial, contractual, and operational considerations to book and close deals efficiently while safeguarding company interests.Key responsibilities:
Act as the primary advisor for deal booking in the CRM, ensuring alignment with commercial strategy, pricing guidelines, and approval policies.
Review and approve commercial contracts for accuracy and compliance, meeting turnaround SLAs while escalating and remediating risks where needed.
Provide frontline support to Sales on quote configuration, company policy interpretation, deal navigation, and basic CRM troubleshooting to unblock deals quickly.
Check reports/dashboards to monitor deal flow; proactively surface discrepancies, drive corrections, and track resolution to closure.
Partner with Legal, Finance, and Product to address non-standard terms and invoicing requirements, obtaining necessary approvals and balancing risk with commercial intent.
Advise Strategic Account Managers on complex or high-value deals from a deal booking perspective, anticipating any potential blockers in the internal process.
Cover for other regions (e.g. EMEA) when colleagues are absent.
You could be a good fit if you have/are…
Bachelor's Degree in Business, Finance, or related field
3+ year's experience working in deal desk / contract administration / sales / commercial operation or related role within a SaaS or technology company, with a proven track record of handling complex, high-value transactions
Strong understanding of sales processes, contract management
Fluent verbal and written communication in English
Experience in navigating CRM systems (i.e. Salesforce)
Attention to detail and a high level of accuracy
Team player with good interpersonal and communication skills
Ability to work collaboratively with cross-functional teams
Excellent analytical and problem-solving skills with the ability to balance commercial and compliance considerations
Desired
Experience working with enterprise companies & government contracts
Good knowledge of Excel/Google Sheets advanced formulas (e.g. Lookup)
We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you've found your ideal destination. Are you ready to embark on this exciting journey with us?
We make things happen We act decisively and with purpose, going the extra mile.
We build together We foster relationships and develop creative solutions to address market challenges.
We are here to help We are accessible and supportive to colleagues and clients with a friendly approach.
Our People Pledge
Don't meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements. Don't let the confidence gap stand in your way, we'd love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.
Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.
By applying, I confirm that I have read and accept the Staff Privacy NoticeWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$37k-54k yearly est. Auto-Apply 48d ago
Resi Support Technician 1
Pushpay 4.4
Remote support technician job in Colorado Springs, CO
About the Role:
Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.
We are looking for a Resi SupportTechnician 1 who uses independent judgment in providing information, technical assistance, and support to Resi customers. Resi SupportTechnician 1 provide technological systems support, maintenance, and testing for upkeep of customer systems; troubleshoots and resolves system hardware, software, and network failures and conflicts. A Resi SupportTechnician 1 is typically the first contact many customers have with the company.
Named as one of BuiltIn ‘Best Places to Work' in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington's 100 Best Companies to Work For' list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.
Benefits and Compensation:
We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:
100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
401K match
Hybrid work model - 3 days in the office / 2 days remote each week
12 paid Company Holidays
2 paid Volunteer Time Off days
15 days PTO, to start, increases with tenure and seniority.
Paid parental and adoption leave
Compensation Range: $20.77/hr. - $23.08/hr., depending on location.
Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
What You'll Do:
Deliver prompt and effective support to customers through established support channels (ticketing system, live chat, phone, email), addressing their needs and resolving technical issues both reactively and proactively. Must maintain clear and accurate communication to ensure their streaming concerns are thoroughly addressed.
Follow existing processes for new customer onboarding, daily support procedures, and long-term customer success.
Complete general product training as defined by published documentation
Provide frontline support and incident triage.
Provide timely responses and resolutions to customers via email and phone, frequently communicating with customers about their Resi needs and technical tickets or troubleshooting. Must be able to exchange accurate information.
Collaborate with cross-functional teams in product development, hardware, billing, sales, and other departments to resolve known, and prevent future, issues (proactive).
Write detailed bug reports for customer reported bugs.
Dedication to continuous learning within the streaming and AV space in order to maintain a high level of support quality.
Proactively identify patterns in support issues and escalate trends to Support Leadership for further investigation and resolution.
What You'll Bring:
1 year support experience with an online customer facing service product
1 year experience with professional audio and video equipment, and AV production system design
Working knowledge of IT, networking, computer hardware and software concepts as they relate specifically to streaming and AV production infrastructure.
Ability to work in dynamic and constantly evolving environments.
Must possess excellent interpersonal skills with the ability to effectively de-escalate challenging customer interactions while maintaining a calm and professional demeanor.
Ability to work a flexible schedule including weekends, evenings, and holidays.
Bilingual / Spanish Fluency preferred to support our international customers.
Work Environment & Physical Demands:
Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
If you require a modification to your work equipment or furniture please contact the People Team -
**********************
Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.
If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact **********************.
About Pushpay
Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we're honored to have processed over $15 billion in charitable giving. We're growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!
**Applications will be taken on an ongoing basis.
$20.8-23.1 hourly Auto-Apply 60d+ ago
ITS Technician I - Computer Support Technician (Site Based)
Dcsdk12
Remote support technician job in Castle Rock, CO
Please complete this application using your full legal name as it appears on your government issued forms of identification when you have time to go from start to finish. Application details cannot be saved along the way, and you must complete and submit the application in one sitting. If you leave your computer and return later, you may time out.
REMINDER: Current DCSD employees must apply through their district log-on, this application is for external candidates only!
Job Posting Title:
ITS Technician I - Computer SupportTechnician (Site Based)
Job Description:
Provides technical assistance in the use of District technology for school administrative, instructional and support staff.
ESSENTIAL ENVIRONMENTAL DEMANDS:
Mostly clean and comfortable
ESSENTIAL PHYSICAL REQUIREMENTS:
● Occasional lifting five (5) to ten (10) pounds
● Frequent sitting
● Occasional bending, squatting, or standing
Position Specific Information (if Applicable):
Responsibilities:
Have an understanding of password systems, group access and user security: identity management, single sign-on, multi-factor authentication, etc.
Monitor, resolve and close electronic work request tickets
Performs other related duties as assigned or requested.
Evaluate, escalate and resolve computer hardware/software problems to determine cause of malfunctions, cost and feasibility of repair and prioritize work requests.
Use the District online ticketing system to create support cases, including all relevant fields and device information.
Maintain an up-to-date, Site-Based inventory of all devices using District device management systems.
Provide support to Site-Based staff relative to District standards, such as BYOD, device enrollment, user account creation, password resets, etc.
Participate in technical training and District CST meetings to maintain skill sets for position effectiveness.
Communicate site needs with the school technology team, plan installation of new hardware/software and upgrading existing technology, act as a liaison between the site and the IT department.
Work with ITS Regional SupportTechnicians to install specialized software on site equipment as well as evaluate any new hardware/software being considered for school use.
Research and consider new hardware/software requests for the site and escalate to the School Technology Team.
Certifications:
Valid Colorado Driver's License - Colorado Dept of Transportation
Education:
High School or Equivalent (Required)
Skills:
Excellent verbal and written communication skills, including over-the-shoulder coaching., General Office Equipment, Verbal and written communication skills in English and a demonstrated ability to read and comprehend written/graphic and oral instructions. Excellent interpersonal relations and oral and written communication skills. Ability to adapt and be flexible. Be a team player with the ability to meet the diverse needs of the school community. Basic computer and software skills. Is flexible. Has the ability to work cooperatively with supervisors and co-workers. Has the ability to perform responsibilities without the necessity of close supervision. Has the ability to communicate effectively with the school district community. Has the ability to meet attendance standards and work the hours necessary to perform the essential functions of the job. Maintains a generally positive attitude. Observes all District policies and procedures.
Position Type:
Regular
Primary Location:
Mountain Ridge Middle School
One Year Only (Yes or No):
No
Scheduled Hours Per Week:
40
FTE:
1.00
Approx Scheduled Days Per Year:
205 Work Days
* (260 days indicates a year-round position. Time off [or Off-Track Days] are then granted based on the position. Any exceptions to the normal off-track time will be noted in the Additional Position Details section above, as scheduled work days.)
Minimum Hire Rate:
$24.84 USD Hourly
Maximum Hire Rate:
$33.69 USD Hourly
Full Salary Range:
$24.84 USD - $42.54 USD Hourly
* All salary amounts listed above are based on a full-time (1.0) FTE. If applicable, part-time salaries will be prorated according to the assigned FTE.
Benefits:
This position is eligible for health, vision, dental, health savings account (HSA), flexible spending accounts (FSA), District paid and voluntary additional (supplemental) life and accidental death and dismemberment insurance, short and long-term disability, critical illness and accident voluntary insurance, employee assistance program (EAP), voluntary 401(k), 403(b) and 457 retirement plan options.
Time Off Plans:
This position is eligible for paid sick and personal time.
This position will be open until filled, but will not be open past:
April 12, 2026
$24.8-42.5 hourly Auto-Apply 14d ago
Mortgage Funder/Lock Desk/Servicing Tech
Air Academy
Remote support technician job in Colorado Springs, CO
Looking for an opportunity with an amazing company?
Air Academy Credit Union (AACU) has been recognized as a Gazette's Best Workplace since 2017! We are searching for a
Mortgage Funder/Lock Desk/Servicing Tech
to work at our Corporate Headquarters in Colorado Springs, Colorado.
$34k-45k yearly est. Auto-Apply 5d ago
Web Support Technician
International Technologies Inc. 4.2
Remote support technician job in Colorado Springs, CO
The Web SupportTechnician fields all web support calls, documents all issues, and reviews all websites for accuracy and functionality. This involves researching, analyzing, resolving, and responding to intermediate-to-complex problems via telephone, e-mail, and callbacks. This position has frequent contact with end-users and Managers from all internal Departments; also may have contact with third-party software, network and hardware vendors, resellers, or distributors.
Essential Duties and Responsibilities: Initial point of contact for all web and CRM related support phone calls into IT department.
Log workorder's and ensure timely follow-up of projects before and after completion.
Actively review all Phil Long websites for functionality and accuracy.
o Ensure Inventory Specials are posted and accurate.
o Monitor inventory pictures and pricing accuracy.
o Ensure all links are functional and routed properly.
o Ensure all advertising is compliant and current.
o Test lead forms and phone numbers including 3rd Party sources
o Ensure sites render and function properly on all web enabled devices (e.g. iPhone, Android, Tablets, PC, Mac)
Work with 3rd party hosting and application providers to install, remove, and troubleshoot web related products.
Proactively test all lead providers, including phone, for all Phil Long and partner sites (e.g. Autotrader.com, Cars.com).
Ensure leads are received and processed within the CRM, and manage auto-response emails and templates. Additional Responsibilities:
Provide administrative support to CTO, IT Director, and staff.
Proactively research most effective and professional web methods and designs with regard to dealership and affiliate sites.
Assist IT Support Desk. respond to common inquiries or complaints from customers, management and partners.
Qualifications
Qualifications include:
2-year degree in computer related field preferred.
Needs
2 years customer support experience in IT help desk environment.
Understanding of Automobile Dealership operations and procedures a plus
Strong listening skills with ability to empathize, focusing on customer service; exceptional oral and written communication skills with all levels of customer, peers and managers via documentation, telephone and email.
Ability to respond to common inquiries or complaints from customers, management and partners.
Additional Information
All your information will be kept confidential according to EEO guidelines.