Remote support technician jobs in Connecticut

Job Description: Field IT Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment. Primary Skill Required Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc. Detailed Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Preferred Skills: • Excellent problem-solving, communication, and documentation skills • Ability to work independently and manage technical issues. • Willingness to learn new technologies and adapt to different roles Good to have any or more certificates such as: CompTIA A+, Microsoft Certified Desktop Support Technician The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay = $19.23/hr. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Job Details Stamford CT - Stamford, CT $60000.00 - $80000.00 Salary/year Day Information TechnologyDescription OMEGA SYSTEMS JOB DESCRIPTION Service Desk Engineer Reports To: Service Desk Supervisor Division: Service Desk FSLA: Exempt Office Designation: In Office Office Location: Stamford, CT Under the guidance of the Manager of the Service Desk, this position is responsible for support of OMEGASYSTEMS Customers and employees working from OMEGASYSTEMS offices as well as Customer locations and remote locations. Support includes, but is not limited to, developing solutions and documentation of solutions and providing server, network, desktop, printer and telephony services while sustaining high customer satisfaction. The Service Desk functions as first line and escalation support to ensure the stable operation of the organization's Customer support as well as local office support services, including maintenance, troubleshooting applications, developing and testing solutions, documenting, resolving incidents and bug fixes. The individual will also assist in the maintenance of knowledge-based repository of common reported problems and resolutions to further increase effectiveness and efficiency for OMEGASYSTEMS Service Desk operations. NOTE: On-call rotation is required for this position. Functional Responsibility and Task Statements Provide 2 nd tier support through desk-side, remote, and local office support services Watch for repeat tickets to find trending issues. Work directly with Technical Account Manager on their customer's escalated issues. Create new knowledge base articles to increase the rate of first line resolution Follow documented processes for incident management and request fulfilment Provide guidance and direction for escalated service issues Demonstrates dedication to customer service and able to quickly assess risks Analyse and document software requirements Leadership and People Responsibilities Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally Technical Responsibility and Task Statements Provide timely, resolution to technical support issues while following company standards Properly log, prioritize, assign, track and respond to incidents and requests in a timely manner Identify and resolve incidents within agreed SLAs, policies and procedures Develop new support documentation of solutions that are used by Customer support services Monitor incident trends and identify recurring incidents for resolution Ensure that all relevant incidents are linked to an appropriate problem Document and Test new solutions for OMEGASYSTEMS to use and implement in customer environments for problem resolution. Perform root cause analysis as needed for problems; working closely with other OMEGASYSTEMS support teams Install and maintain desktop hardware and software, provide PC hardware troubleshooting/repair Use advanced tools/technical knowledge to remediate Customer problems and conduct scheduled installs Analyze desktop usage and computer peripherals Analyze, troubleshoot, correct, and document defects in existing software systems Responsible for installation, testing, troubleshooting and repair of workstations Responsible for installation and configuration of workstation software Complete PC installation, maintenance, e-mail administration, and disk capacity monitoring Provide accurate estimates for and track data on time spent adding new features and fixing defects Ensure technical documentation is created and tested Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated. Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc. Travel Requirements: Minimal travel is required for this position. Desired Qualifications and Skills 5+ years information technology experience supporting inbound Customer requests or issue resolution High school Diploma Experience with ConnectWise Manage software or similar ticketing system Strong working knowledge of desktop and server operating systems (Windows, Linux, Unix, etc.) Proficiency with Microsoft operating systems, Microsoft Office Suite Outlook, Word, Excel, and PowerPoint), and Microsoft desktop applications Experience with Active Directory account creation, password resets, group membership changes, distribution groups and other AD functions Experience supporting VPN clients and VPN Administration Experience support LAN/WAN network infrastructure Experience supporting applications running in an RDS or Citrix environment Strong working knowledge of Office 365 user and mail administration Proficiency with NTFS file permissions Experience with internal and external DNS administration Experience with creating, changing and troubleshooting Group Policies Experience with VMWare and/or HyperV Excellent listening, questioning, and customer service skills Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned Ability to maintain composure, tact and effectiveness under stressful conditions Ability to organize information, efficiently manage time and balance multiple priorities Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience Preferred Bachelor's degree in Information Technology, Computer Science, Engineering or related field MS in Computer Science or Information Management EEO STATEMENT It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.

For description, visit PDF: *********** amazonaws. com/zcom-media/sites/a0i0L00000VJ0SJQA1/media/mediamanager/IT_Support_Specialist_I_Job_Description_2025. pdf

Job Description The IT Support Specialist provides frontline (Tier 1/2) support for all Foley employees, both on-site and remote. This role ensures that all users have reliable, secure access to systems, networks, and devices. The IT Support Specialist maintains desktop environments, manages hardware and software deployments, tracks IT assets, and collaborates with Security, Network, and Facilities teams on access, authentication, and endpoint health. What you'll do: Serve as the first point of contact for IT help desk requests through Zendesk, triaging, troubleshooting, and resolving user issues promptly. Build and deploy standard desktop images to new and existing workstations. Provide help desk support for both Mac and Windows-based desktops/laptops (Windows 10/11) and peripherals. Perform software deployments, updates, and license compliance tracking. Troubleshoot hardware, configuration, and connectivity issues, performing endpoint health checks as needed. Maintain and track IT assets, generating periodic inventory and status reports. Manage user account lifecycle tasks, including password resets, account unlocks, and access management. Coordinate physical access and badge requests with Facilities to ensure smooth onboarding and offboarding. Administer local network printers and assist with configuration issues. Support SSO and SaaS access enablement in partnership with Security and Network teams. Assist in documenting troubleshooting procedures and maintaining up-to-date internal runbooks. Who you are: Associate's or Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 2-5 years' experience providing IT or technical support in a networked environment. Certification: CompTIA A+, MSFT Modern Desktop Administrator (a plus) Proficiency with Active Directory, MS Office (2013-O365) and familiarity with identity & access management workflows. Experience supporting both Windows and mac OS operating systems. Basic repair skills for workstations and peripherals. Strong diagnostic and troubleshooting skills-able to differentiate between hardware, software, and network issues. Location: Location: This role is based in our Hartford office. We follow a hybrid model where team members are onsite three days per week. About us At Foley, we're reimagining how safety-sensitive industries hire, stay compliant, and manage risk. We've evolved into a modern SaaS company with an all-in-one, AI-ready platform that helps transportation, construction, distribution, and utility businesses operate faster, smarter, and safer. As we continue to grow, we're looking for curious, strategic thinkers who thrive in complexity, are motivated by making an impact, and want to join a team that's passionate about building great products and supporting customers. Our core values - Teammateship, Grit, and Innovation - guide everything we do. Whether we're collaborating internally or helping customers, we approach every challenge with optimism, humor, and a shared commitment to success. Compensation The base compensation range for this position is $45,000 - $55,000 annually + additional variable compensation, depending on experience and qualifications. Actual compensation may vary based on skills, experience, and location. Benefits Foley offers a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) with company match, paid time off and holidays, wellness programs, and an employee assistance program. Equal Employment Opportunity Foley.io is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic. Reasonable Accommodations If you require a reasonable accommodation during the application or interview process, please contact us at **************** Employment Status Employment with Foley is on an at-will basis. Nothing in this job posting or in future communications should be construed as a contract of employment. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files. Maintain process and communication with Engineering and other supporting departments. Process disposal requests from campus locations. Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload. Assist with the LOB refresh project of 1000 devices a month. This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US. Qualifications This will be a First Shift Position- The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs. Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool). Demonstrate advanced hardware knowledge. Demonstrate working knowledge of SCCM Environment and LOB build images. Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required. Knowledge of Remedy, and IT Asset Management are desirable. Additional Information Thanks & regards Praveen K. Paila ************

Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer

RCN Capital, LLC is a national, direct private lender providing time-sensitive, bridge financing to real estate investors to fund the purchase of non-owner occupied residential and commercial properties, provide bridge loans, and provide real estate-backed lines of credit. The IT Help Desk Technician I provides internal systems support to internal customers at multiple sites, assisting them with hardware and software problems via phone, email or using remote desktop capabilities. This position is responsible for support, troubleshooting, and for ensuring the delivery of exceptional quality support services to our internal departments. This is a high visibility position requiring exceptional customer skills, knowledge of help desk processes, as well as understanding of how to operate a Help Desk in a highly dynamic organization. Core Responsibilities: Provide 1st level technical support; answering support queries via service desk, phone, email, and web. Takes ownership of user problems and is proactive when dealing with user issues. as well as effectively escalating more in-depth issues as appropriate. Responds to inquiries from users and helps them resolve hardware or software problems. Responsible for issue logging, tracking, analysis, reporting and management. Maintains records and provides reporting on repairs, down time, changes and updates. Responsible for documenting policies & procedures, end-user documentation, installation instructions, network and system design documents, system & script documentation, and test plans. Assists in maintaining and administering software and hardware inventories and licensing. Installs, upgrades and configures network printing, directory structures, rights, security and software. Setup and configure new workstations and workstation related hardware and software. Maintain windows updates and security updates for all workstations. Assist in maintaining system backups. Maintain virus protection on all devices. Support users in the use of computer equipment by providing necessary training and advice. Ensure that customer expectations are met or exceeded. Excellent interpersonal and communication skills with the ability to interact effectively with others, including various levels of management. Position Specific Responsibilities: Provide 1st level technical support for our end users; answering support queries via service desk, phone, email, and web. Required Skills: Multi-Tasking: Ability to work on multiple deadline driven projects or issues simultaneously and with a keen sense of urgency. Multi-Task: Ability to work on a number of deadline driven project or issues simultaneously and with a strong sense of urgency.Agile and Flexible: Ability to quickly adapt to shifting priorities and identify activities required to ensure swift resolutions. Detail Oriented: Keen attention to detail in respect to configurations of system devices as well as software documentation. Highly Collaborative: Highly accountable and naturally works well with the team to seek innovation solutions. Self-Motivated: Able to thrive in a fast paced environment with minimal direction. Can lift up to 50lbs. Must have reliable transportation. Excellent oral and written communication skills are a requirement. Strong personable customer skills are a requirement. Ability to work independently while managing time between support tickets and user support calls. Team Oriented: Recognizes importance of teamwork. Excellent analytical abilities and problem-solving skills. Establish communication with supervisory and management personnel in order to report task and project status and issues related to server or computer maintenance and support. Ability to work independently while managing time between projects and user support calls. Ability to communicate with end users in order to identify computer or network related issues. Recognized teamwork skills are advantageous. CompTIA A+ and/or similar certifications taken into consideration CompTIA Network+ Required Experience: Hardware support and troubleshooting Operating Systems - Windows Workstation OS 10-Current Version - Windows Server OS 2016-Current Version Network share and permission Management Microsoft 365 / Office 365 Platform - Microsoft 365 / Office 365 Administration - Exchange Online - Teams - SharePoint Online - MDM / Intune Windows active directory management Imaging Technologies (e.g., Ghost, Microsoft Development Toolkit, etc.) Ant-virus applications Capable of installing, configuring, and maintaining all current versions of Microsoft products in a networked environment. Network Fundamentals Ability to configure and troubleshoot computers and laptops. PC hardware set-up, configuration, and troubleshooting. Virtual Desktop Technologies - Azure Virtual Desktop (AVD), Windows 365 (W365) Printer support and troubleshooting Windows 2012-2022 server operating systems Degree in Computer Information Systems, Computer Science, or Engineering or at least 1-3 years' experience supporting an enterprise level IT environment Preferred Experience: Advanced understanding of PC hardware set-up, configuration, and troubleshooting. BitLocker Encryption Microsoft Exchange Server PowerShell PowerBI Group Policy MFA/OTP VOIP Phone Systems VPN & RSA Deployment/Configuration Applications and Services - Citrix ShareFile - Barracuda Email Protection - Gateway, Impersonation Protection, Incident Response - SalesForce - Solar Winds Service Desk - ZoHo Desk - The Mortgage Office - HotDocs Education: H.S. Diploma or equivalent required Associates Degree or Bachelor's degree in Computer Science (CS), Computer Information Systems (CIS) or related discipline preferred CompTIA A+ and/or similar certifications taken into consideration CompTIA Network+ Schedule: Full time Monday-Friday, 9:00AM to 6:00PM We Offer: Competitive benefits including employer-sponsored medical, dental, vision, among other programs 401K with employer match Free food and beverage program Free onsite gym and laundry Many other perks!

Job Description About the Role: We are on the hunt for a talented IT Service Technician who is passionate about cutting-edge technology and exceptional customer service. This role offers the opportunity to work on the forefront of troubleshooting, servicing, and installing advanced network systems, A/V equipment, and hardware. It's an exciting chance to engage with top-tier products and be part of a team that's pushing the boundaries of technological solutions. Key Responsibilities: As an IT Service Technician, you will: Troubleshoot, service, and install network systems, A/V equipment, and hardware. Work with industry-leading products, including SonicWall, UniFi, Ruckus, and Fortinet. Conduct installations and service tasks such as setting up TVs, speakers, video extenders, amplifiers, routers, switches, and wireless access points. Provide expert integration installation support to our diverse clientele. Continuously acquire new skills and stay abreast of industry advancements. Who You Are: We're looking for someone with: Proven experience working with IT brands like SonicWall, UniFi, Ruckus, and Fortinet. A deep understanding of VLANs, wireless heatmapping, and advanced WiFi troubleshooting. A track record of diagnosing and resolving complex network system and A/V equipment issues. Eagerness to learn and adapt to the latest technologies. Professionalism, attention to detail, and dedication to customer satisfaction. A valid driver's license and reliable transportation for on-site client visits. Additionally, you will be part of an on-call rotation, providing timely support and ensuring seamless service continuity for our clients outside of regular business hours. Why Join Us? Competitive Compensation: $23.00 - $40.00 per hour, depending on experience, full-time. Professional Growth: Work with industry leaders and innovative technology. Collaborative Culture: Be part of a team that values innovation and teamwork. Cutting-Edge Technology: Immerse yourself in work with some of the industry's most respected brands. Career Development: Grow your skills and career in a supportive environment that fosters learning. Team Spirit: Be part of a collaborative and passionate team dedicated to technology and service excellence. Benefits: 401(k) with matching to secure your future. Health insurance with 50% company contribution. Health Savings Account to manage your medical expenses. Generous PTO: 13 days plus an additional day for every year of service. Company Holidays: Enjoy time off during major holidays. Ready to Make an Impact? Are you excited about being at the forefront of technology and service? We'd love to welcome you to our team. Apply now and start your journey with us! Job Type: Full-time Pay: $23.00 - $40.00 per hour Expected hours: 40 - 50 per week Benefits: 401(k) Employee discount Health insurance Paid time off Professional development assistance Experience level: 2 years Schedule: 8 hour shift Monday to Friday Work Location: In person

IT Analyst Department: Technology Department Work year: 12 months Salary: $78,262.71 The IT Analyst will provide hands-on technical support and coordination of all Technology Services requirements at assigned location(s). Provide a high level of support for district technology and users including all aspects of deployment, management, security, and troubleshooting. Support Microsoft Office and district-approved applications at district sites and remotely. Manage technical projects internally and externally. Lead desktop engineering initiatives. Provide desktop support for the districts' computers, printers, interactive whiteboards and AV equipment. Install, configure and deliver new equipment, perform computer image creation and up-keep as well as provide advanced end user equipment troubleshooting and support as needed. Additionally, the incumbent may assist in the day-to-day administration and support of the district network, work with third party providers; and will assist in the selection and evaluation of products and vendors. Essential Duties: * Provide hands-on maintenance and production support for the organization's computing needs. * Working with other IT groups, ensure that PCs and servers comply with corporate standards, that computers are patched, and that servers are backed up, secured, properly sized, and monitored * Perform all facets of Windows computer administration including local and enterprise security, anti-virus/anti-malware, and policy implementation. * Coordinate IT activities to support Technology Services and business system projects. * Conduct ongoing activities in compliance with IT Policies and Procedures, including Change Management Procedures. * Administers Active Directory. * Perform Chromebook support and repair including replacement of internal components. * Provide end-user support assistance via telephone and remotely for equipment and supported applications. * Diagnose hardware failures on Windows and Chrome-based desktop and laptop computers and replace failed parts including but not limited to system boards, displays, hard drives, memory, optical drives, and network cards. * Provide technical support for district business and curriculum applications. * Develop procedures to improve efficiency and improve support for school staff. * Administer the district's Google for Education applications and Google Admin Console. * Analyze and resolve problems devices and the network. * Develop procedures to improve efficiency and improve support for school staff. * Maintain accurate support records, logs, and files related to support requests, assigned network inventory activities, servicing, operations, and functions. * Maintain a broad knowledge of current and emerging state-of-the art computer/network systems technologies and products. * Maintain working relationships with technology vendors. * Provide training for technical and non-technical staff. * Keep ITSM and Service Desk queues up to date on a daily basis. Education and/or Experience: * An associate's degree or certificate from an accredited college or technical college plus five or more years of demonstrable Windows, Chromebook, computer, printer, networking and application support in a corporate environment, but preferably in education. * Advanced knowledge of Windows 10, Windows 11 and Chrome operating systems. * Advanced knowledge of Microsoft Office 365. * Working knowledge of Windows Server and Active Directory technologies. * Experience troubleshooting Ethernet IP based networks * Working knowledge of computer cloning techniques and computer image creation and upkeep. * Possess excellent problem solving and troubleshooting skills. * Possess excellent communication and interpersonal skills. * Knowledge of CAT 6 wiring standards, and experience creating and repairing cables. * Experience with electronic help desk and asset management software. Qualifications: * A + and /or Network + Certifications preferred. * Valid driver's license required. * Mathematical (Algebra) skills. Skills and Abilities: * Effective oral and written communication; ability to establish and maintain relationships with district stakeholders, vendors and external peers. * Must be well organized and detail orientated. * Ability to work independently and within a team environment. * Must be self-motivated to keep up with the technological changes and advancements as it relates to supporting the organization.

Production Support Technician - Full Time $20-$25/hr! Our Vision: The most trusted name in home improvement, providing every homeowner with a seamless journey to a home they love. Our Mission: Create value for our stakeholders by elevating customer expectations across our industry and consistently delivering best-in-class home improvement services. We accomplish this through tech-enabled innovation, industry-leading talent, and a company-wide commitment to seamless customer experiences. Our Values: We at Renuity strive to instill and maintain our core values, by being: Collaborative - We get further, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork. Innovative - We challenge industry norms and take intelligent risks to discover better ways to serve our customers. Principled - We do the right thing - no matter what. We go to great lengths to ensure our customers, employees and partners have world-class experience and are treated fairly. Enthusiastic - We love what we do and the bonds we create with the people around us. Our passion positively influences our customers, colleagues, and partners. Value-Driven - We have an unrelenting focus on creating value for our stakeholders. We reward performance that increases the value of our company, and we live in a culture where everyone thinks and acts like an owner. Most importantly, together we embrace a collaborative spirit to propel all Renuity Divisions to achieve faster growth, greater profitability, and become THE most trusted name in home improvement. Job Summary: The Production Support Technician is responsible for performing installation support, maintenance, and repairs on windows, doors, shower enclosures, and bath systems, as well as assisting with daily warehouse operations. This dual-role position requires a versatile individual skilled in both hands-on service work and organized warehouse management. The technician ensures all products are handled, stored, and serviced safely, efficiently, and according to company quality standards. Essential Functions/Physical Requirements of Job: Inspect, diagnose, and repair residential and commercial windows, doors, showers, and bath systems. Adjust, align, and replace hardware, seals, and glass components. Identify and resolve leaks, mechanical issues, and operational problems. Perform both warranty and non-warranty service with attention to quality and customer satisfaction. Reseal and waterproof fixtures to prevent leaks and damage. Receive, inspect, and record incoming materials and products. Load/unload shipments and organize warehouse inventory. Prepare and stage materials for field jobs. Maintain a clean, safe, and orderly warehouse environment. Track damaged/missing items and assist with inventory control and logistics. Communicate effectively with customers regarding service needs, options, and maintenance recommendations. Maintain accurate service records and submit reports for completed jobs. Operate hand and power tools safely and in accordance with company procedures. Ensure compliance with safety guidelines, building codes, and manufacturer specifications. Prepare parts and materials for field service jobs and installations. Assist in maintaining accurate inventory counts and records. Support delivery logistics and product loading for installation crews. Qualifications: High school diploma or equivalent (GED) required. 2-5 years of experience in window, door, or bath/shower installation, repair, or warehouse operations preferred. Strong mechanical aptitude and troubleshooting ability. Knowledge of window, door, and glass system components and installation techniques. Ability to safely operate warehouse equipment (forklift certification a plus). Proficiency with basic computer systems or inventory software. Excellent attention to detail, organization, and time management. Strong communication and customer service skills. Valid driver's license and clean driving record (if operating a company vehicle). Ability to lift and move up to 50-75LBS and work at heights or in confined spaces when required. Computer Operations: To perform this job successfully, an individual should have a strong knowledge of Microsoft Office 365 Suite, and the ability to learn and effectively use software applications used in the performance of job duties. Physical Requirements: The physical requirements of this role may vary depending on the specific job duties and work environment. These may include, but are not limited to: Remaining in a stationary position (e.g., sitting or standing) for extended periods Frequent movement, including walking, bending, reaching, or climbing stairs Use of hands and fingers to operate computers, tools, or equipment Occasional lifting and/or moving of items up to 75lbs depending on the role Working indoors and/or outdoors in various environmental conditions The physical demands described here are representative of those that may be required to successfully perform the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions. Job Classification: Job is non-exempt and eligible for overtime payment for hours worked over 40 hours per work week consistent with the Fair Labor Standards Act and company policies. Wages and benefits shall be paid consistent with Renuity, LLC wage and benefits policy. Work Environment: The work environment for this position will vary depending on the nature of the role and assigned duties. It may include one or more of the following settings: Office Environment: Professional setting with standard office equipment such as computers, phones, and printers. Noise levels are typically low to moderate. Retail or Store Environment: Fast-paced setting with frequent customer interactions. May involve standing for extended periods and occasional lifting or moving of merchandise. Warehouse Environment: Industrial setting with exposure to varying temperatures, noise, and moving equipment. May require standing, walking, and handling materials or machinery. Call Center Environment: Shared workspace with frequent phone and computer use. Noise level may be moderate due to multiple conversations occurring simultaneously. Field-based or Canvassing Environment: Outdoor work in various weather conditions. Requires walking, standing, and interacting with the public. Travel between locations may be required. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************. If you have a question regarding your application, please contact ****************** To access Renuity's Privacy Policy, please click here: Privacy Policy

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger. The IT Site Technician role efficiently provides high-quality support to all Resonetics site users and visitors. The Technician is responsible for the secure and effective provisioning, installation, configuration, operation, and maintenance of all site hardware and software while conforming to Resonetics and Managed Service Provider policies and procedures. Join Resonetics and be part of a team that's redefining medical device manufacturing. If you're passionate about innovation and thrive in a fast-paced environment, we'd love to hear from you. Responsibilities Support all site office and production floor workers with hardware, software, network, and security-related activities including: Technical support for desktops Support for various Microsoft products, third-party software, and cloud services Overall system support (e.g. performance issues, outages) Network support including WAN and LAN connectivity, firewalls, and security Remote access solution implementation and support including VPN and Remote Desktop Services Recurring onsite maintenance activities Perform all activities in accordance with Resonetics and Managed Ensure all IT software and infrastructure-related issues at the site are addressed, resolved, escalated in a timely manner Effectively track status and time in ticketing system Update and maintain technical documentation as required Troubleshoot and manage escalations from the help desk, project team, and managed services group Maintain regular communication with site users to ensure awareness of incident progress, upcoming changes, or agreed outages. Take live support calls for immediate triage Proactively share technology and/or process-related recommendations with leadership to improve overall service level performance Immediately escalate any identified security issues to Resonetics management Provide orientation and guidance to users on how to operate new software and computer equipment Other IT-related projects and tasks as assigned Required Qualifications 3+ years of experience as IT Technician or similar role at a Manufacturing firm Strong knowledge of Microsoft technologies including Active Directory, Group Policies, Office 365, Exchange, and virtualization technologies Solid network troubleshooting and problem-solving skills including TCP/IP concepts and LAN/WAN issues Experience troubleshooting issues related to DHCP & DNS Experience and familiarity with firewalls, routers, managed switches, wireless controllers and WAPs Working knowledge of Cisco, SonicWALL, Sophos and Meraki appliances Familiarity with a broad spectrum of on-premises/Cloud disaster recovery systems Experience with malware remediation Experience with AV and AM products including Sophos, ESET, MalwareBytes or others Knowledge in all supported versions (desktop and server) of Microsoft Windows Operating System Excellent oral and written communication skills Outstanding organizational and time-management skills with ability to switch tasks frequently and successfully manage multiple issues concurrently Experience with ConnectWise and Kaseya an advantage Good knowledge of security and data privacy principles Bachelor's Degree in Computer Science, Business Administration, or relevant field Preferred Qualifications Mac/iOS Experience is desirable but not required Physical Demands This position will be based out of Bethel, CT and support 4 sites: Bethel CT, New Hartford NY, New Boston NH and Menlo CA. Therefore, this role will require occasional travel ~25%. Compensation The compensation for this role is competitive and will be based on experience and qualifications. The anticipated range is $27.00/hr - $33.00/hr.

Job Description Systems Administrator/Help Desk Technician Lee Spring Company, a global manufacturing company based in Brooklyn, NY for over 100 years, is seeking a skilled Systems Administrator/Help Desk Technician. This position will be responsible for the installation and maintenance of our hardware, software, and global networks. The applicant should be a seasoned professional that can work independently with minimal supervision. Principal Duties and Responsibilities: Manage and support all aspects of the LAN/WAN environment and its security. Support and oversee the global backup and recovery systems. Maintain all company owned assets, physical and virtual. Upkeep multiple production and development environments. Provide support to end users leveraging a ticket system. Ensure system reliability and uptime through business continuity planning and testing. Provide recommendations for system upgrades and improvements. Manage software installation, updates, patches, and fixes through automation. Coordinate with 3rd party support to allow troubleshooting. Perform other duties as assigned. Qualifications: Strong knowledge with the Microsoft stack (Windows, Server, SQL, Dynamics, Hyper-V). Experience with managing an Azure tenant with Entra. Experience with Dell Enterprise Hardware. Exposure to automation and scripting with tools like PowerShell. Ability to multi-task and function collaboratively as a member of our IT Team. Excellent customer service skills. Strong technical documentation skills. Strong communication and interpersonal skills. Location: This is an in-office position located at our corporate headquarters in Bristol, CT. Benefits: We offer a comprehensive benefits package, which includes: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Lee Spring Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we also comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications 2-3 years 2nd level support A+ cert Associates in computer science Financial industry experience Additional Information $22/hr 6 months

Details: The CT State Community College is developing a pool of applicants for potential part-time Information Technology Technician I. (Up to 17 hours per week). These positions are on continuous recruitment, and are filled on an as-needed basis, depending specific department needs. You will only be contacted if there is a current need at the campus you indicated on your application and have met the qualifications/skills and experience that are required for the position. Your applications will stay active for 1 year. Location: Multiple Campuses **This position is not remote** A flexible schedule is required, including evenings and weekends as needed. For more information about CT State Community College and the campus please visit Home - CT State Please note that currently, not all campuses have an opening, however we are accepting applications for all campuses within the CT State Community College. Asuntuck-170 Elm Street, Enfield, CT Capital-950 Main Street, Hartford, CT Gateway-20 Church Street, New Haven, CT Housatonic-900 Lafayette Blvd, Bridgeport, CT Manchester-Great Path, Manchester, CT Middlesex-100 Training Hill Rd, Middletown, CT Naugatuck Valley-Waterbury and Danbury Campuses Northwestern-Park Pl, Winsted, CT Norwalk-188 Richards Ave, Norwalk, CT Quinebaug Valley-42 Upper Maple St, Danielson, CT Three Rivers- 574 New London Turnpike, Norwich, CT Tunxis-271 Scott Swamp Rd 100 Building, Farmington, CT CT State Community College Mission: Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates. CT State Community College Vision: CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities. CT State Community College Equity Statement: The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities. Anticipated Start Date: Continuous open recruitment Application Deadline: Filled on an as-needed basis, depending on specific college needs. Applications will stay active for 1 year. Position Summary: The Information Technology Technician I performs computer hardware and software maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include information technology assistance to academic computer labs, classroom computerized instruction and to departments such as the Business Office, Registrar, Admission, Library, and Student Services. The position's role is focused on providing technical assistance to the users of the various computer systems through diagnosing and repairing computer and software operating problems but also includes computer installation and modification as well as demonstrating proper computer and related equipment operation. Example of Job Duties: Under the direction of the under the supervision of the Director of Information Technology or other administrator, the incumbent is accountable for the following essential functions: Functioning of the College's microcomputer systems accountable for contributing to the proper functioning of the College's computer systems by performing a range of skilled technical work to support their operation. Advice and assistance in computer and peripheral equipment operation. accountable for assisting computer users to be appropriately skilled in the use of their computer equipment and software. This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description. Candidate may perform some or all of the job functions. Minimum Qualifications: Associate's degree, preferably in a computer technology area, or one to three years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties. Successful Candidate must have or must possess: Microcomputer hardware, software, related peripheral equipment, software applications and equipment assembly and installation. Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system. Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. Experience with reflective, interactive, culturally responsive pedagogical teaching techniques. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.) Salary: $34.06 hourly. Application Instructions: To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume. Incomplete applications and links to other sources to view resumes are not acceptable. Please note that due to the large volume of applications received, we are unable to field phone/email inquiries and confirm receipt of completed applications. You will receive an automated email confirming that your application was submitted successfully. For more information or to apply via our website at ****************** Background Screening: All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check. Continuing Notice of Nondiscrimination CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups. For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, ************ or [email protected]. CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer

Details: . Hours: Full-time, 35 hours per week 574 New London Turnpike, Norwich, CT 06360 **This position is not remote** For more information about CT State Community College and the campus please visit Home - CT State CT State Community College Mission: Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves. CT State Community College Vision: Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities. CT State Community College Equity Statement: Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities. Anticipated Start Date: January 2026 Position Summary: The Information Technology Technician II independently performs a broad range of computer hardware and software operation, maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include academic computer labs, classroom computerized instruction and presentations, and several data bases, reporting programs and routines, including the centralized Banner system, which assist such departments as the Business Office, Registrar, Admission, Library, and Student Services. The position's role is that of providing technical assistance to the users of the various computer systems through installation of hardware and software, diagnosing and repairing computer operating problems, scheduling and assisting in the operation of computer labs. The position demonstrates and provides personal instruction to students in computer system operation and assists and trains administrators in software applications. Example of Job Duties: Under the direction of the Director of Information Technology or other administrator, the Information Technology Technician II is responsible for providing technically sound assistance in installation, operation, adaptation, maintenance and repair of computerized equipment and software on a college-wide basis, as assigned through effective performance in these essential functional areas: Operation of the College's information technology systems. Operation of computers and related equipment. Advice and guidance on computerized systems operation. In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of: Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings. These may involve attendance at evening or weekend events. This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description. Minimum Qualifications: Associate's degree in computer science or related technological discipline together with one (1) or more years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties. Incumbents are required to have demonstrated advanced knowledge and abilities in the following: Microcomputer hardware, software, related peripheral equipment, software applications and equipment assembly and installation Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent interpersonal oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams etc.). Preferred Qualifications: Experience with installing and troubleshooting commercial AV equipment commonly found in conference rooms. Experience with software deployment systems, such as Microsoft Endpoint Configuration Manager. Apple-specific MDM solutions such as Jamf. Help Desk experience (in-person, phone, email, and familiarity with systems like ServiceNow or Footprints). Hardware expertise (Windows, Macs, printers, copiers) and software expertise (Windows, mac OS, mobile devices) Remote management tools, such as Beyond Trust. Starting Salary: Minimum Salary range; $63,585 to $67,844 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate's qualifications such as education and job-related experience, and internal equity. We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. For more information, please visit our website at: CSCU - Human Resources - Future Employees. Application Instructions: To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume. Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. To apply via our website, visit ******************* Selection Procedure: Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications. Background Screening: All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check. Continuing Notice of Nondiscrimination CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups. For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, ************ or [email protected]. CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.