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Remote support technician jobs in Danbury, CT

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  • Information Technology Support Specialist

    Top Prospect Group

    Remote support technician job in Danbury, CT

    The Service Desk Analyst serves as a frontline technical resource, providing prompt, professional, and customer-focused support to clients across a variety of environments. This role is responsible for handling Tier 1-2 incidents and requests, troubleshooting end-user issues, escalating complex problems, and ensuring exceptional service delivery on behalf of the MSP. Key Responsibilities: Act as the primary point of contact for client technical issues via phone, email, and ticketing system. Provide Tier 1-2 troubleshooting and resolution for Windows OS, mac OS, O365, desktop hardware, printers, networking, mobile devices, and common business applications. Manage and triage incoming tickets; ensure timely updates, documentation, and closure in accordance with SLAs. Perform user account administration (Active Directory, Azure AD, O365), password resets, access provisioning, and group policy support. Install, configure, and support desktops, laptops, peripherals, and standard MSP toolsets (RMM, AV, backup, monitoring). Follow escalation procedures and collaborate with senior engineers when issues require advanced expertise. Participate in onboarding/offboarding tasks and workstation deployments. Maintain accurate documentation, SOPs, and knowledge base articles. Deliver excellent customer service with strong communication, professionalism, and follow-through. Contribute to continuous improvement of processes and service quality. Required Skills & Experience: 1-3+ years of service desk or IT support experience, ideally within an MSP environment. Strong knowledge of Windows OS, O365 administration, basic networking (DNS, DHCP, VPN), and hardware/software troubleshooting. Experience with RMM/PSA tools, remote support platforms, and ticketing systems. Familiarity with Active Directory, Azure AD, Exchange Online, MFA, and basic security practices. Ability to multitask in a fast-paced, client-focused support setting. Excellent communication, customer service, and problem-solving skills. Certifications such as CompTIA A+, Network+, or ITIL Foundation are a plus.
    $43k-75k yearly est. 4d ago
  • Help Desk Technician

    PRI Technology 4.1company rating

    Remote support technician job in Fairfield, CT

    We are looking for a Help Desk Technician for a Managed Service Provider in Fairfield County, CT. This is a full-time/Permanent role with benefits. Must be local/near CT with MSP experience. Responsibilities: Day-to-day support of Windows, Hardware, Applications, general networking, and security devices Service and diagnosis of hardware and software Remote/onsite support Handle phone calls Respond quickly to problems and demonstrate skillful problem solving Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained Rotating after hours on call schedule For full job specs, please submit your updated resume and we will reach out to discuss the role in more detail.
    $48k-84k yearly est. 4d ago
  • Executive Desktop Support Analyst

    Harvard Partners, LLP 4.5company rating

    Remote support technician job in Stamford, CT

    As the The Executive Desktop Support Analyst, you will work within a great team supporting desktops, phones, mobile devices, VPN, Citrix Receiver, Office and desktop applications, wireless connectivity, video conferencing, etc. Responsibilities: Support onsite Executives and other VIP staff Create and support desktop/laptop build processes for domestic /global sites. Perform software distribution and patch management to Windows PC's and laptops when needed. Maintain and order supplies, equipment, and accessories. Provide orientation & end user training for client technologies. Manage ticketing system daily. Follow up with user until issue is resolved Quickly respond to technical support requests. Troubleshoot software and hardware user related issues Track and monitor progress on issues to reduce/eliminate future incidents. 24/7 support and extended support hours where necessary. Work with other IT functional areas on a day-to-day basis Requirements: Experience supporting C-Level Executives needs from their corporate office to their home office Proficient in Windows 10 / 11, O365, iOS and mobile technologies. Experience in Active Directory environments ( On-Prem / Azure AD ). Cloud experience Azure. Experience with Project Management and deploying new technology based upon business needs. Experience with pushing images using Auto Pilot. Some knowledge with Cisco Switches / Cisco Video Units LANDesk and PowerShell. Ability to work independently without oversight. Bachelor's Degree and/or Microsoft Certifications. 3+ years in a fast-paced environment Ability to work independently with minimal supervision
    $48k-61k yearly est. 3d ago
  • Help Desk Specialist

    Atlantic Partners Corporation 4.5company rating

    Remote support technician job in Stamford, CT

    Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Stamford Ct. We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom). Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues. Create and manage detailed logs of incidents and requests, identifying trends. Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems. Building and deploying PCs and laptops.
    $33k-39k yearly est. 4d ago
  • Senior Service Desk Analyst

    Nesco Resource 4.1company rating

    Remote support technician job in New Haven, CT

    We are seeking a Senior Service Desk Analyst to deliver advanced technical support and an exceptional customer experience across our organization. In this role, you'll support internal employees, contractors, and field users while serving as an escalation point for complex issues. You'll collaborate with cross-functional teams, mentor junior analysts, and help modernize our service desk capabilities. What You'll Do Resolve complex IT Incidents and Service Requests across applications, SaaS platforms, hardware, mobile devices, and networking equipment Provide expert technical guidance and outstanding customer service via phone and digital support channels Act as an escalation resource and mentor for junior Service Desk Analysts Participate in standard and Major Incident response processes Collaborate with IT teams and third-party vendors to ensure timely resolution Identify trends and recommend preventive solutions and process improvements Support technology initiatives and projects, including system upgrades and service desk modernization Assist the Service Desk Manager in maintaining efficient, high-quality service delivery What You Bring 5+ years of IT service desk or technical support experience Strong troubleshooting skills across hardware, software, SaaS, mobile, and networking technologies Exceptional customer service and communication skills Solid understanding of ITIL principles and Service Desk best practices Ability to work independently while managing multiple priorities Experience engaging third-party vendors and service providers Preferred Qualifications Microsoft 365 application support experience Experience with desktop operating systems and networking Hands-on experience with ServiceNow or similar ITSM tools Familiarity with ITSM industry standards and diagnostic utilities Education Bachelor's degree in Computer Science, Business Management, or a related field (or equivalent experience)
    $43k-55k yearly est. 1d ago
  • Data Center Server Hardware Support Technician

    Corserva 4.1company rating

    Remote support technician job in Bristol, CT

    Corserva is actively seeking full-time Data Center Server Hardware Support Technicians to work onsite at our client location in the Bristol, CT area. Support activities include system installation and configuration, firmware updates, hardware diagnostics and repair, vendor coordination, inventory tracking, and routine walk throughs of equipment rooms. Additional responsibilities include proactive monitoring, alert response, and participation in incident response and planning sessions. Technicians should have experience with the following - System Preparation & Installation 1. Installation of components across servers, storage, desktops, and laptops. 2. Perform ILO/IDRAC type configuration and cable connecting. 3. Execute pre-installation and firmware setup tasks. 4. Connect network cabling and coordinate with Security to open necessary ports. 5. Labeling Systems with machine names. 6. Prepare, pack, and ship systems for remote deployments. 7. System Imaging/Windows and Linux using automated tools and ISO's 8. Updating installed assets in CMBD System and Equipment Removal: 1. Break down and recover parts from decommissioned servers. 2. Follow documented procedures for decommissioning activities. 3. Update decommissioning data in internal reports and tracking systems. Storage: 1. Assist with troubleshooting and break-fix as needed for the storage team. Inventory: 1. Maintain up-to-date records of spare parts and spare system pools. 2. Track and manage deployed hardware inventory. Firmware & Patch Management: 1. Adhere to organizational policies for firmware updates and notifications. 2. Apply updates as directed by leadership. 3. Review and address customer advisories. 4. Customer Advisories Data Center Walk Throughs: 1. Conduct routine walkthroughs of all active and future data center rooms. 2. Inspect designated systems for error indicators and report findings. Monitoring and Notifications 1. Monitor critical systems for performance or failure alerts. 2. Add/remove hosts in monitoring systems and update monitoring software as required. 3. Respond to email alerts and pager duty notifications. Break/Fix: 1. Troubleshooting/Diagnostics 2. Respond to alerts and error messages 3. Re-imaging local and remote sites, Windows and Linux using automated tools and ISO's 4. Repairing systems (hardware) 5. Coordinate/remote Troubleshoot and follow through to resolve repairs at remote sites. Includes coordination of parts, opening vendor tickets, getting tech onsite for repair, and tech arrival/opening site access tickets 6. Coordination and escorting of onsite vendors that come in for repairs. 7. Participation in planning sessions. This includes creating, updating, and closing tickets 8. Incidents/Work Orders - break/fix, logging incidents, following documented procedure for incident work 9. Case logging
    $38k-45k yearly est. 3d ago
  • Computer Aided Design Support Engineer

    ALKU 4.8company rating

    Remote support technician job in Tarrytown, NY

    CAD Support Engineer This is a key role within Mechanical Engineering, responsible for supporting the development and implementation of NX and Team Center applications. Candidate will: support R&D for new and improving products; generate/deliver NX training classes; conceptualize and design NX solutions for specific engineering challenges; creating NX best practices; support the entire NX/TC user comunity for Siemens NX and Team Center training and problem solving. Responsibilities • Develop best practices for existing NX applications • Evaluate new NX applications and document best practices • Train and Support Engineering staff for Siemens NX/TC CAD software • Develop engineering training utilizing NX and adhering to industry best practices • Develop/train MBD/PMI best practices • Create deformable components including routing elements • Develop new ways of working increasing engineers' efficiency • Guide engineers on complex modeling/sketches, design layouts, advanced assemblies and other specifications. • Supports cross-functional teams in a collaborative environment Qualifications • Bachelor of Science in Mechanical Engineering and/or 7-10 years of industry experience in product design, development, administration, support and training with Siemens NX CAD software • 2-5 years' experience in Siemens NX CAD administration and support • Expert level proficiency in Siemens NX 3D modeling, drafting, and assemblies • Experience working with Simcenter, Motion, Variational Analysis, DFMPro • Experience with MBD/PMI • Proficient in Team Center PLM software • Ability to generate CAD based training and deliver high level instructional classes • Must have proficiency with Microsoft Office applications (Word, Excel, PowerPoint, etc…) • NX/TC/Excel programming experience a plus • Familiar with Check Mate, IMM, BCT aClass and DFMPro • Strong written and oral communication skills
    $75k-102k yearly est. 3d ago
  • Information Technology Intern

    Turtle Beach 4.2company rating

    Remote support technician job in White Plains, NY

    Company Background: Turtle Beach Corporation (************************ is one of the world's leading gaming accessory providers. The Company's namesake Turtle Beach brand (******************** is known for designing best-selling gaming headsets, top-rated game controllers, award-winning PC gaming peripherals, and groundbreaking gaming simulation accessories. Innovation, first-to-market features, a broad range of products for all types of gamers, and top-rated customer support have made Turtle Beach a fan-favorite brand and the market leader in console gaming audio for over a decade. Turtle Beach Corporation acquired Performance Designed Products (************ in 2024. Turtle Beach's shares are traded on the Nasdaq Exchange under the symbol: TBCH. Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We're simply looking for the best person for the job, and if that's you…let's talk! Summary: The Desktop Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests. Duties and Responsibilities: Assist with asset lifecycle management Track provisioning, changes, returns, and retirements Update and manage asset inventories Log laptops, peripherals, licenses, and assigned users Support application tracking efforts Record application purpose, owner, access level, and support status Help improve IT support visibility Ensure support teams know what assets and applications are in use Participate in audits and reviews Validate inventory data against actual usage and assignments Performs other duties as assigned Education/Experience/Skills: Interpersonal skills with a focus on rapport-building and active listening Basic understanding of IT fundamentals Experience with the MS Office Suite Examples: Excel for tracking assets and applications, Word for documentation Comfort working with structured data Examples: entering records, checking accuracy, identifying duplicates Clear written and verbal communication skills Examples: gathering information from users and documenting details Ability to follow defined processes Examples: asset assignment steps and onboarding checklists Disclaimer: The compensation for this role is $17.25 per hour. This is the amount that we in good faith anticipate relying on when setting wages for this position to be performed in New York.
    $17.3 hourly 1d ago
  • Entry Level Datacenter/ Hardware/ Network Technician

    Amtex Systems Inc. 4.0company rating

    Remote support technician job in Orangeburg, NY

    Data Center Hardware/Operating System Technician (Consultant) ONSITE ROLE, NEED LOCAL CANDIDATES MULTIPLE POSITIONS!! onsite, Should be flexible to work onsite at any one of these locations (Rotational) Duration: 12 Months Contract Skills: Unix/ Linux, Networking, CCNA (preferred, not mandate) W2 Need candidates authorized to work for any employer; cannot sponsor MULTIPLE POSITIONS Experience: 1 year Are you a strong problem solver ready to tackle real-world, real time, technical challenges? Are you intrigued by large scale servers, network hardware and operating systems? Are you passionate about team-work and partnering with a high performing group? If so, keep reading. Our data centers serve the dynamic, market driven work load of our global customers via many thousands of servers, network devices and connections. You will add compute capacity to match customer demand, oversee all facets of equipment installation and cable planning. You will be responsible for the quality of the data center service at all times. You will monitor, assess, respond and escalate issues in order to maintain infrastructure reliability and resilience. You will follow, create and improve maintenance and troubleshooting processes. You will drive data center stability through awareness, focus and collaboration. This role is a rich opportunity to support data center stability while building broad operational skills. Awareness, focus and collaboration are needed in this role along with a desire for continuous learning and diligence. Job Shifts: First shift (day), second shift (afternoon), third shift (night), along with weekend hours We'll trust you to: Learn and understand the data center site in order to manage events that put our critical systems at risk Organize people, communication and knowledge to support problem follow-up and data center activity Perform activity impact and risk assessment along with service notification at the appropriate level of awareness Maintain accuracy of documentation and recorded details of physical assets and connections Detect, investigate, and drive operating system issues affecting production equipment availability Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation You'll need to have: Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files Ability to prioritize work including active data center service and projects in flight Knowledge of Layer2 and 3 network concepts Desire to learn and take ownership of personal development Passion for educating others and improving our team capabilities The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail The ability to perform physical activities including walking, lifting, and climbing a ladder We'd love to see: Desire to lead people, projects and problem investigation Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling Hands-on experience replacing server and network hardware Familiarity with reporting tools including Grafana and Splunk Awareness and some exposure to programming or scripting Networking experience with sound knowledge of Cisco IOS and JunOS
    $73k-92k yearly est. 3d ago
  • Computer Field Tech Position-Elmsford NY

    BC Tech Pro 4.2company rating

    Remote support technician job in Elmsford, NY

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Desktop Support

    Artech Information System 4.8company rating

    Remote support technician job in North Castle, NY

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: 1 NORTH CASTLE DR.,NY -10504 Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Deskside support- Windows 7-10. Apple & Mac iOS. Remote Take Over support/tools. · Executive/VIP support. · Very Strong Customer skills. · Installation, configuration and maintenance of windows, hardware and software. · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************
    $51k-70k yearly est. 60d+ ago
  • Managed IT Support Specialist

    Corcystems, Inc.

    Remote support technician job in Ridgefield, CT

    Job Description CorCystems is a Managed IT Services company located in Ridgefield, CT. We are looking for a new team member in our Service Dept. to provide exceptional technical support to our managed clients both remotely from our Ridgefield, CT office and on-site at clients office as needed. The Support Specialist position, is responsible for providing daily technical assistance to clients in a professional and friendly manner. The ideal candidate will have a proven, successful experience working in a Managed IT Services environment or in a related IT technical support role and enjoys helping others and continual learning and career advancement. Requirements Provide friendly, professional customer service to clients Quickly troubleshoot and resolve technical issues in a ticket queue Support for client computer networks including business related technologies including Windows operating systems, Office 365, Remote Access usage, VOIP, mobile devices, etc. Support disaster recovery backup solutions Extensive Experience troubleshooting printers, scan to email and file SonicWALL, Palo Alto and Meraki routers and firewalls experience Understand and able to manage Routing and switching concepts including ACLs, Ports, VLANs, etc. Solid experience in managing Active Directory and GPOs Experienced managing and supporting VM Ware and Hyper V servers and environments Comfortable with troubleshooting LAN and WAN technologies Handle escalated tickets as needed Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages Work with vendors/partners as needed to resolve client issues Provide detailed documentation and explain resolutions for escalated issues Maintain high level of client satisfaction Work in a team environment and communicate effectively Escalate service issues that cannot be completed within agreed service levels Responsible for entering time and expenses in ConnectWise as they occur Work through a daily schedule in ConnectWise that has been established through the dispatch process Enter all work as service tickets in ConnectWise Maintain certifications required for position Ability to multi-task and adapt to changes quickly Ability to de-escalate situations Educational/Vocational/Previous Experience Recommendations BA/BS, preferably in computer science or a related field. 2+ years experience technical experience in a service business. MSP experience a plus. Benefits CorCystems offers a great benefits package with a substantial healthcare subsidy for employees. Benefits include, Medical, dental/vision, life insurance, paid Holidays, a generous Paid Time Off policy as well as a 401k company match. Salary commensurate with experience. Please provide salary requirements when applying. All candidates extended an offer must pass a drug screen and background check
    $44k-75k yearly est. 16d ago
  • Technical Support Analyst

    Sectra

    Remote support technician job in Shelton, CT

    Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that's doing work that actually matters? Sectra is hiring part-time Technical Support Analysts in Shelton, CT - and this is more than just a job. It's a launchpad for your career. Why Sectra? We're not your average tech company. We build cutting-edge software that powers medical imaging systems in hospitals and healthcare networks around the world. That means real impact - every line of code, every solution, every person here contributes to helping doctors and patients every day. But what really sets us apart? Innovation is our DNA - We've been pushing boundaries in med tech and secure communications for over 40 years - and we're just getting started. Global reach, local team energy - We have offices in 14 countries but operate with the creativity and speed of a startup. Culture-first, people-focused - The culture is collaborative, supportive, and fun. Employees enjoy coming to work every day. Growth mindset - Join us part-time now, grow with us long-term. This role is designed with the intention to transition into full-time employment after graduation. You're a Great Fit If You: Are entering your final year of a Bachelor's or Master's program in Computer Science, IT, or a related field Enjoys tinkering with technology in their free time-whether it's building home labs, experimenting with Raspberry Pi, setting up personal servers, modding gaming systems, or learning new tools just for fun-and is naturally curious about how things work and how to make them better. Communicate clearly, learn quickly, and collaborate well Are excited about starting your tech career in a company with purpose Can work in our Shelton, CT office
    $44k-75k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Remote support technician job in Poughkeepsie, NY

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-45k yearly est. 5d ago
  • IT - 1311

    Lancesoft 4.5company rating

    Remote support technician job in White Plains, NY

    Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.
    $55 hourly 47d ago
  • Metrology, QC & Production Support Technician

    Bausch+Stroebel

    Remote support technician job in North Branford, CT

    Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer
    $54k-92k yearly est. 60d+ ago
  • B-Level Technician

    Lighthouse CH

    Remote support technician job in Mount Vernon, NY

    About the Lighthouse Lighthouse is a New York City-based specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism. Our mission is to empower these children and their families by implementing evidence-based interventions that promote skill development, independence, and improved communication. We value compassion, dedication, and professional growth, placing a strong focus on fostering a supportive environment where our team members can grow and thrive. Job Description Lighthouse is seeking passionate and dedicated Behavior Technicians to join our team of professionals. As a Behavior Technician, you will provide one-on-one ABA therapy to children with autism and other special needs under the supervision of a Board Certified Behavior Analyst. As you build a relationship with children and their families, your work will directly contribute to their growth, development, and improved quality of life. Responsibilities Your responsibilities as a Behavior Technician at Lighthouse will include the following: Implement ABA therapy techniques under the supervision of a Board Certified Behavior Analyst (BCBA). Provide one-on-one therapy sessions to children, following individualized treatment plans tailored to their specific needs. Teach and reinforce appropriate social, communication, and behavioral skills in a supportive and structured environment. Foster a positive and engaging therapeutic relationship with clients, promoting their independence and well-being. Conduct assessments, collect data, and track progress to ensure effective treatment outcomes. Collaborate with the BCBA and interdisciplinary team members to review progress, address concerns, and modify treatment plans as necessary. Communicate effectively with parents/caregivers, providing updates on therapy goals, progress, and strategies for generalization of skills to the home setting. Maintain accurate and detailed documentation of therapy sessions, including progress notes and data collection. Participate in ongoing training and professional development opportunities to enhance your knowledge and skills in ABA therapy. Ideal Candidate If youre seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Our ideal candidate is someone who: Is passionate about working with children on the autism spectrum and individuals with special needs. Demonstrates patience, empathy, and a genuine desire to make a positive impact on the lives of children and their families. Has excellent interpersonal and communication skills to effectively engage with clients, parents, and the interdisciplinary team. Is detail-oriented and able to accurately follow treatment plans, collect data, and maintain comprehensive documentation. Can adapt to the individual needs of each client and implement appropriate strategies to support their progress. Has strong organizational and time-management skills to prioritize tasks and effectively manage a caseload. Is open to learning and receiving feedback, with a growth mindset and a willingness to enhance professional skills. Has availability to work flexible hours, including evenings and weekends, to accommodate client schedules. Requirements Candidates must have a high school diploma or equivalent Previous experience in ABA therapy or working with individuals on the autism spectrum is preferred, but not required. Powered by JazzHR Compensation details: 22-25 Hourly Wage PI01e01a694ad2-31181-37697885
    $44k-69k yearly est. 8d ago
  • IT Site Technician

    Resonetics 4.2company rating

    Remote support technician job in Bethel, CT

    Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger. The IT Site Technician role efficiently provides high-quality support to all Resonetics site users and visitors. The Technician is responsible for the secure and effective provisioning, installation, configuration, operation, and maintenance of all site hardware and software while conforming to Resonetics and Managed Service Provider policies and procedures. Join Resonetics and be part of a team that's redefining medical device manufacturing. If you're passionate about innovation and thrive in a fast-paced environment, we'd love to hear from you. Responsibilities Support all site office and production floor workers with hardware, software, network, and security-related activities including: Technical support for desktops Support for various Microsoft products, third-party software, and cloud services Overall system support (e.g. performance issues, outages) Network support including WAN and LAN connectivity, firewalls, and security Remote access solution implementation and support including VPN and Remote Desktop Services Recurring onsite maintenance activities Perform all activities in accordance with Resonetics and Managed Ensure all IT software and infrastructure-related issues at the site are addressed, resolved, escalated in a timely manner Effectively track status and time in ticketing system Update and maintain technical documentation as required Troubleshoot and manage escalations from the help desk, project team, and managed services group Maintain regular communication with site users to ensure awareness of incident progress, upcoming changes, or agreed outages. Take live support calls for immediate triage Proactively share technology and/or process-related recommendations with leadership to improve overall service level performance Immediately escalate any identified security issues to Resonetics management Provide orientation and guidance to users on how to operate new software and computer equipment Other IT-related projects and tasks as assigned Required Qualifications 3+ years of experience as IT Technician or similar role at a Manufacturing firm Strong knowledge of Microsoft technologies including Active Directory, Group Policies, Office 365, Exchange, and virtualization technologies Solid network troubleshooting and problem-solving skills including TCP/IP concepts and LAN/WAN issues Experience troubleshooting issues related to DHCP & DNS Experience and familiarity with firewalls, routers, managed switches, wireless controllers and WAPs Working knowledge of Cisco, SonicWALL, Sophos and Meraki appliances Familiarity with a broad spectrum of on-premises/Cloud disaster recovery systems Experience with malware remediation Experience with AV and AM products including Sophos, ESET, MalwareBytes or others Knowledge in all supported versions (desktop and server) of Microsoft Windows Operating System Excellent oral and written communication skills Outstanding organizational and time-management skills with ability to switch tasks frequently and successfully manage multiple issues concurrently Experience with ConnectWise and Kaseya an advantage Good knowledge of security and data privacy principles Bachelor's Degree in Computer Science, Business Administration, or relevant field Preferred Qualifications Mac/iOS Experience is desirable but not required Physical Demands This position will be based out of Bethel, CT and support 4 sites: Bethel CT, New Hartford NY, New Boston NH and Menlo CA. Therefore, this role will require occasional travel ~25%. Compensation The compensation for this role is competitive and will be based on experience and qualifications. The anticipated range is $27.00/hr - $33.00/hr.
    $27-33 hourly Auto-Apply 60d+ ago
  • Informational Technology Position

    Connecticut Reap

    Remote support technician job in Fairfield, CT

    CLICK HERE TO APPLY Fairfield Public Schools has a wide variety of internal and external web applications that service the staff and community. We are seeking a dedicated professional to oversee the lifecycle of these applications-from maintenance and updates to the creation of custom solutions that support district operations. The ideal candidate will bridge the gap between complex data and user-friendly interfaces, managing critical workflows such as staff timesheet submissions, athletic registrations, and community portals. This role is pivotal in ensuring our digital tools are secure, accessible, and responsive to the evolving needs of the Fairfield community. Job Purpose Statement: Develops, and maintains custom web applications for the educational district. Ensures applications are accessible, user-friendly, and compliant with ADA and WCAG standards. Collaborates with departments and schools to create solutions that improve workflows, data management, and digital experiences. Manages the full application lifecycle from planning through deployment and maintenance. Integrates data from different systems through integrations from .csv to API. Supervision Received: Receives general supervision from the Director of Information Technology or designee. Should be able to manage their own schedule based on the priority of projects assigned to them. Essential Job Functions: * Develop and maintain applications, databases, web services, and data interfaces Serve as ADA compliance officer for web presence; maintain WCAG standards * Analyze technology workflows to identify efficiency improvements and integration opportunities * Manage External DNS Zones, IP reputation, and usage reporting * Create data sync/export routines for third-party integrations and reporting (Tableau, Crystal Reports, External Vendors) * Document code, processes, workflows, and configurations * Support content creation, publishing, and version control for departments and schools * Perform other duties and special projects as assigned WORK PERIOD: * 12 Months/248 days SALARY INFO & BENEFITS: * $100,000- $120,000- Commensurate with experience * Benefits include Medical/Dental, Tuition Reimbursement, National Holidays, Town of Fairfield Discount Beach Pass
    $32k-64k yearly est. 5d ago
  • Information Technology Support Specialist

    Top Prospect Group

    Remote support technician job in Danbury, CT

    Love solving problems and supporting people? Step into a role where you're the trusted expert clients rely on. Full Time Contract to hire MSP Experience $50-60K plus benefits Technical Support, customer service, remote support, vendor relations We're looking for an IT Support Specialist who brings empathy, clarity, and technical know-how to every interaction. In this role, you'll serve as the frontline of support-troubleshooting issues, guiding clients through solutions, and strengthening long-term relationships. What You'll Do: Provide responsive, high-quality remote IT support via phone, email, and remote tools. Deliver excellent customer service and build trust with clients. Troubleshoot issues, escalate when needed, and follow through to resolution. Support end-user training and ensure customer satisfaction. Collaborate with internal teams, vendors, and partners to stay updated on technologies. Uphold company values, culture, and cybersecurity requirements. Identify improvements on procedures and practices Escalate application issues to vendors.\ What You Bring: Strong communication and customer service skills. Ability to multitask in a fast-paced environment. Professionalism, empathy, and a solutions-oriented mindset. Comfort working independently in a remote role.
    $50k-60k yearly 5d ago

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