Remote support technician jobs in Detroit, MI - 1,275 jobs

Responsible for supporting day-to-day operations of the Systems Integration Lab (SInteL), ensuring equipment readiness, consumables management, and providing technical assistance to lab users. This role is critical for maintaining operational efficiency and supporting integration testing activities. Responsibilities • Maintain lab equipment operational readiness through proactive maintenance and troubleshooting • Keep the lab clean, organized, and compliant with safety standards • Establish and manage consumables inventory; ensure continuous availability • Conduct initial lab needs assessment and develop improvement plans • Provide daily on-site technical support (light soldering, wire fabrication, space setup) • Optimize test bench and equipment scheduling to maximize utilization • Support department test vehicle usage and access via Fleet Management System (FMS) • Document all activities including maintenance logs, inventory records, and user support logs Skills Hardware, Soldering Top Skills Details Hardware,Soldering Additional Skills & Qualifications Qualifications • Associate or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field • 3-5 years in lab operations, hardware maintenance, or technical support • Familiarity with automotive systems and integration testing preferred Skills • Strong troubleshooting and problem-solving skills • Ability to perform light soldering and wire fabrication • Excellent organizational and documentation skills • Knowledge of safety and compliance standards in lab environments • Effective communication and collaboration with cross-functional teams Tools & Technologies • Fleet Management System (FMS) • Microsoft Suite (Excel, SharePoint for inventory tracking) • Basic electrical tools for soldering and wiring Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Dearborn, MI. Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dearborn,MI. Application Deadline This position is anticipated to close on Jan 22, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desk side Support Representative Distributed Client Services Location: DETROIT,MI-48243 Duration: 1 Year (with possible extension) Client: IBM- AT&T Job Description: · End user trouble shooting skills · Experience with working with tickets · Proficient with windows 7 · Audio video support · Good customer facing skills · This job is 35-40 hours a week. · Must have a valid driving license Qualifications share response Additional Information If you are interested, Please contact Shubham ************ ***************************

The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position. Benefits Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability Tuition Reimbursement for qualified skilled trade programs Student Loan Repayment Program Employee Referral Program ResponsibilitiesThe CSD Field Technician: Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas). Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems. Interface with internal customers every day - keeping a customer-first mindset. Manage help desk ticketing queues. Utilize AI tools such as Copilot daily, contributing to an AI-focused operation. SkillsThe ideal candidate will have: 2+ years of experience in IT support or field service roles Strong knowledge of Windows, mac OS, iOS, and networking fundamentals Familiarity with I0T devices, POS systems, and enterprise applications. Excellent communication and customer service skills. Experience with Microsoft Intune, Azure AD, and endpoint management preferred. Proficiency in PowerShell and automation scripting preferred. Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred. Physical Requirements: Ability to lift up to 75 lbs and work on ladders. Tolerate noise and temperature variations Comfortable working in varied environments including construction sites. Sit, stand and walk for extended periods of time. Valid driver's License with good driving record Willingness to travel frequently across the Midwest. To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply! Who is Edw. C. Levy Group of Companies? We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers. The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

POSITION STATUS: Part time 10-month (August - June) REPORTS TO: Principal Responsible for the management of all aspects of Loyola High School's facilities and food service. These duties and the decision-making authority related to such assignments are as established in the working relationship with the president. PRIMARY DUTIES/RESPONSIBILITIES (Technology): -Coordinate and facilitate the efficient, effective, and appropriate use of technology hardware and services. -Maintains local area network including, but not limited to, internet connections, performance metrics, printing services, software updates, and hardware functionality. -Supports applications and enhances the technical skills of the school community as needed. -Manages, administers, and delegates tasks, process, and procedures related to the student information system and related services including, but not limited to, student records management, class scheduling, academic calendar, data harvesting, and internal and external reporting. -Manages and maintains the school bell system. -Manages, maintains, and supports all classroom technology including but not limited to video displays, teacher laptops, and applicable software. -Stays current with computer-based technologies and networks as well as emerging technology and software, especially in the area of education. -Facilitates technology and software vendor relationships. KNOWLEDGE/SKILLS/ABILITIES: -Ability to create, support, and maintain school processes and procedures. -Basic understanding of building systems, including boiler heating systems. -Excellent understanding of security design and protocols to manage and maintain a safe and secure school environment. -Strong understanding of, and ability to resolve issues involving, technical infrastructure, networking and computers (primarily WIN and Chrome OS devices). -Strong understanding of Google and Microsoft products as well as student information systems. -Strong interpersonal skills and personal demeanor that motivates and manages 5 or more direct reports as well as many vendor relationships. -Excellent written and verbal communication skills. -Ability to develop timelines and meet deadlines with a strong attention to detail. -Excellent organizational skills. -Ability to manage multiple tasks concurrently. -Knowledge of Ignatian spirituality and principles of Jesuit education. -High enthusiasm for the mission of Loyola High School. EDUCATION AND EXPERIENCE: -Bachelor's Degree or 2-5 years of experience in related fields and/or school administration.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 4 Months • Provide exemplary client support and technical issue resolution via phone and email. • Provide exemplary client support and technical issue resolution via email as needed • Maintain strong knowledge on supported products • Meet performance objectives in call quality, customer satisfaction surveys, and call handling • Provide timely follow up on outstanding client issues • Effectively communicate and interact with staff assigned to assist in resolving client issues • Facilitate general web-based sessions to aid new customers in implementing CS software • Assist with Customer Service queues and Service Reception as needed • Strong call handling soft skills • Strong software and hardware troubleshooting skills • Ability to self manage and work as a contributing member of a team • Ability to stay motivated in a fast paced, high pressure environment • Strong research and problem solving skills • Ability to quickly learn and master technical or complex information Additional Job Requirements • 1 Year of customer service experience required • Associates or bachelor's degree a plus • Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma ************

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Job Description Employment Type: Contract Role (1099) About Us Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right. About the Role As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions. Key Responsibilities Follow structured procedures and checklists with accuracy and consistency Monitor accounts, balances, and system statuses to confirm successful execution Troubleshoot routine technical problems and escalate complex cases when necessary Keep precise, auditable records of all actions and outcomes Complete occasional on-site verification or setup tasks (requires local travel) Who You Are Detail-Oriented & Thorough: You notice small discrepancies and fix them before they cause issues. Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline. Calm Under Pressure: You handle live or time-sensitive workflows without losing focus. Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems. Locally Available: Youre based in the Detroit metro area (or open to relocating) and can handle daily in-person requirements. Bonus Points Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations) Familiarity with structured SOP-driven environments Comfort with balancing technical and client-facing tasks Achievement in competitive video games or strategy games New grads and new workers welcome Why Join Us Competitive hourly pay with performance incentives Flexible schedule with reliable, repeatable workflows Opportunity to be part of the core engine of a fast-growing startup Clear processes and strong team support so you can perform with confidence

Provides technical, software, hardware, and network solutions to all computer users by performing question/problem diagnosis, and guides users through step-by-step solutions by performing the following duties: • Responds to and logs requests for technical assistance in person, via phone, and electronically. • Diagnoses and resolves basic technical hardware and software issues. • Redirects unanswered problems to appropriate resource. • Identifies and escalates situations requiring urgent attention. • Tracks and routes problems and requests, and documents resolutions. • Stays current with system information, changes, and updates. • Performs other related duties as assigned.

A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for handling tickets, providing remote support, and helping end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and documentation. The ideal candidate will be customer-oriented, able to work flexible hours based on a shift schedule and have an Interim Secret / Secret security clearance or ability to obtain a clearance. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements - 2 years of experience with Desktop and Network support - Ability to problem solve and accurately provide a solution as the first line of technical support - Security+ and ITIL V3 Foundations Certifications OR ability to obtain both within 30 days - High School Diploma - Secret / interim Secret Clearance or ability to obtain a clearance - Experience with Active Directory, Anti-Virus, VPN, Avaya, Novell, Web Support

A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends. Our Mission Delight our guest. Every meal. Every day. Our Core Values Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time. Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences. Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way. Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services. The Experience You'll Create: The IT Support Specialist provides first-level technical support at corporate, warehouse and customer sites, serving as the main point of contact for employees. They deliver excellent service, resolving issues quickly - ideally on first contact. This early-career level role is ideal for those seeking a long-term IT career. It offers exposure to infrastructure, cloud, applications, and related technologies, with growth opportunities into roles like Infrastructure Administrator, Product/System Administrator, or Software/Data Developer. * Provide first-contact technical support for IT issues via ticketing system, phone, chat, or in-person assistance. * Troubleshoot and resolve problems with devices, Microsoft 365 apps, network connectivity, and core business platforms. * Log, categorize, and prioritize support tickets accurately, resolving issues independently or escalating as needed. * Deliver a professional and friendly support experience, clearly communicating status and resolution steps to users. * Strive for first-time resolution, validate solutions with users, and proactively share recurring issues with the team. * Demonstrate a sense of urgency in addressing user issues and set clear expectations for resolution timelines. * Follow security and compliance standards in all support activities, while continuously learning new technologies and processes for future IT career growth. * Performs other related duties as assigned. Ingredients for Thriving: * Strong customer service mindset with excellent verbal and written communication skills. * Basic understanding of computer systems, networking concepts, and troubleshooting. * Familiarity with Microsoft 365 or similar productivity platforms. * Ability to diagnose problems, think logically, and follow troubleshooting steps. * Willingness to learn, take feedback, and grow technical skills. * Ability to remain calm, professional, and solution-oriented under pressure. * Associate or Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience) * Internship, help desk, or technical support experience * Familiarity with ticketing systems (e.g., Jira, ServiceNow). Savor the Benefits: We offer a range of benefits for eligibles team members, including: * Health Coverage - Medical, Dental and Vision * Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness * 401(k) with Company Match * Paid Time Off * Paid Parental Leave * Wellness Programs * Additional Perks To see a summary of current benefits, please visit **************************************************************** #LI-KR1

IGI provides large-scale, high-resolution audio-visual systems for advanced visualization applications and world-class corporate AV solutions to top companies across the USA. All IGI solutions are the culmination of our vast industry experience in delivering cutting-edge technologies and our unwavering reliability, quality, and attentive service. We incorporate innovative technologies from manufacturers such as Samsung, Planar, Sony, Barco, Crestron, NVIDIA, Christie Digital, Crestron, Poly, and Microsoft Teams in our systems. Job Description We have an immediate opening for an On-Site AV Support Technician based in Dearborn, Michigan. We seek individuals with technical aptitude and a great attitude. Ideal candidates will have relevant experience in the audio-visual industry. The On-Site AV Support Technician and ALL our employees are the most important assets driving our continued success and our culture places great value in hard work, moral integrity, and mutual respect. We offer a professionally rewarding and collaborative workplace environment with many opportunities to learn new things, grow, and contribute while respecting work-life balance. Please visit our website to find out more about us and this job at *************** A satisfying and rewarding career with commensurate pay and generous benefits package including medical, dental and life insurance, Simple IRA, paid holidays, and more could be awaiting you. All applications will be held with strict confidence. IGI is an Equal Opportunity and Affirmative Action Employer. Primary Role Support all existing audiovisual systems including 4K PowerWalls and 4K DesignViews (dv LED Walls), and VR Room / CAVE installations at a customer site in Dearborn, MI. Detailed Activities Assist in the installation of AV systems. Complete administrative tasks associated with field work, such as time tracking, punch lists, and submitting project status reports. Professionally communicate with customers and company management regarding project status. Perform preventative maintenance services, routine testing, and problem diagnosis of integrated systems. Ensure that all spaces are left neat, clean, and presentable for use. Maintain IGI quality expectations. Ability to balance multiple tasks and changing priorities. Exercise appropriate judgement when dealing with customers and planning/executing tasks. Complete tasks within the allotted time or faster, making effective use of time. Effective communication with clients and colleagues. Accountable for ensuring that all job tasks are performed in accordance with IGI standards. Take the initiative to improve personal and professional skills and knowledge. Qualifications Minimum of 3 years comprehensive, on-site AV system support in corporate settings with a broad range of commercial audio-visual components. Experience with Samsung dv LED (direct view LED) video walls PREFERRED Experience with Windows PC and Apple/Mac OS platforms PREFERRED Basic knowledge of BYOD and Microsoft Teams operation and configuration PREFERRED Ability to read and follow system design drawings and layouts. Efficiently troubleshoot system issues. Attention to detail and willingness to take ownership of work. Strong mechanical skills and experience working with power tools and on ladders/lifts. Must be a self-starting, proactive, and goal-oriented team player who strives for excellence. Excellent interpersonal and communication skills as well as professional appearance. Experience with Microsoft Office applications, e.g. Outlook, Excel, and Word. Ethics, accountability, and integrity must be of the highest caliber. Clean driving record. Minimum high school diploma or equivalent. Must be authorized to work in the United States on a full-time basis. Preferred Certifications Extron AV Associates (for On-Site AV Support) PREFERRED Travel No travel requirements. Work Hours Normal work hours for the On-Site AV Support Technician job are Monday-Friday 8am-5pm. Pay Salary range is $45,000 - $65,000 depending on experience. Additional Information IGI focuses primarily on three key segments of the AV space: 1) Advanced Visualization, 2) Advanced Audio-Visual Integration, and 3) Corporate AV Integration. Advanced Visualization projects involve the design, engineering, fabrication and building of large scale, high-resolution visualization systems for the Fortune 50 and U.S. Military. These technology solutions include PowerWalls, virtual reality (VR) Rooms, and immersive stereo/3D technologies including motion capture labs. Advanced Audio-Visual Integrations projects consist of large dv LED and other LED video wall solutions, control rooms, and other complex, sophisticated solutions. IGI's Corporate AV systems provide users with the collaboration tools necessary to succeed in today's ever evolving technological environment. Our presentation, video conferencing, and digital signage systems help customers use the right technology in board, conference, VTC, collaboration rooms, and huddle spaces to share information, meet goals, and communicate more effectively. To get an in depth look at what we do, see our website at *************** We are IGI.

IT Support and Onboarding Specialist : Job Type: Hybrid (70% in office and 30% remote) G.R.T. Financial is a dynamic and growing company that assists clients with their debt settlement programs. We are seeking an IT Support Specialist who is largely responsible for providing IT support services and will report to our Chief Technology Officer. We are looking to fill a need to have a highly competent and highly motivated individual in this role. Primary responsibilities include, but are not limited to: · Onboarding new employees by setting up their computers and getting them shipped out · Creating new user accounts in various software's · Offboarding employees and setting up for return of their equipment · Disabling user accounts · Respond to, track, and document support requests through the ticketing system · Troubleshoot hardware, software, and network related issues · Resolves problems as required and prevents recurrence · Ability to document processes and procedures · Communicate with technical and non-technical personnel · PC repair / hardware upgrades · AD user / computer management · Manage user accounts, permissions, and access controls for various systems · Software installation / support, Office 365 applications Technical Environment: · Windows Server / Windows 11 desktop environment · Windows Domain, Active Directory, File Server · Cloud-based call center software · Industry-specific customer relationship software · MS Office 365 Hosted Exchange Requirements: · PC hardware & software troubleshooting, 1-3 years · Windows Server / AD, 1 year · Office 365 Admin experience, 2-4 years · TCP/IP Networking experience, 1 year · A comprehensive background check will be performed · Experience with admin management of CRM's Helpful to have: · Call center experience · Knowledge of firewall technologies · Knowledge of computer setups · Secure data experience (financial/banking/medical) Work Environment and Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sexual orientation, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

The client is a leading audio visual services company with office locations in five states around the USA. They provide leading edge technology systems for Fortune 500 clientele that seek the best products and ongoing service available. Job Description Support existing 4K PowerWall and CAVE installations at a customer site Calibrate and service 4K (4096x2160) projectors Install AV systems including mounting projectors, flat panel displays, speakers, and cameras Complete administrative tasks associated with field work, such as time tracking, punch lists, and submitting project status reports Professionally communicate with customers and company management regarding project status Qualifications Minimum of 3 years comprehensive, on-site equipment installation and configuration in corporate settings with a broad range of commercial audio-visual components Ability to read and follow system design drawings and layouts Efficiently troubleshoot installation issues Attention to detail and willingness to take ownership of work Strong mechanical skills and experience working with power tools and on ladders/lifts Must be a self-starting, proactive, and goal-oriented team player who strives for excellence Excellent interpersonal and communication skills as well as professional appearance Experience with Microsoft Office applications, e.g. Outlook, Excel, and Word Ethics, accountability, and integrity must be of the highest caliber Clean driving record College or Technology degree preferred Must be authorized to work in the United States on a full-time basis Additional Information For a confidential conversation to learn more about this client please contact us directly. All responses will be held in strict confidence. This is a permanent position including benefits for full time status. Equal Opportunity Employer. The client participates in E-Verify to confirm work authorization. Please visit ************* for more information.

Alliance Catholic Credit Union is seeking an IT Support Specialist who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will be reporting directly to the IT Support Manager at our Farmington Hills location. The ideal candidate will: Serve as the first point of contact for IT support requests via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network connectivity. Install and configure workstations, peripherals, and authorized applications. Maintain accurate records of issues and resolutions within the help desk system. Deliver user training and provide guidance on essential IT tools and cybersecurity best practices. Maintain, configure, and monitor Symitar core banking systems. Manage user accounts, permissions, and security settings within Symitar. Troubleshoot Symitar-related issues and escalate complex problems to vendor support. Ensure compliance with data security and disaster recovery protocols. Record and update documentation for system configurations, maintenance tasks, and changes. A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results---accurately and efficiently. We seek a candidate with 1-3 years in IT support or help desk environment, prior experience with Symitar, and a strong knowledge of Microsoft Office applications. Previous Credit Union/financial institution experience, programming knowledge, and an Associate's degree in IT or related field are preferred. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vision, 401k, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* The Technical Support is responsible for providing deskside and remote 2nd level technical support and analysis on various aspects of end user systems support. These systems and responsibilities include, but are not limited to Support of Technology Hardware(Desktops, Laptops, etc.), Virtual Desktops (VM/VDI), Software, Mobile Device and Video Conferencing. Responsibilities: Imaging, setup and deployment of desktop and laptop computers Installation and setup of PC Peripherals Support for Video Conference and Audio-Visual Support for meetings and internal events Movement and tracking of PC related hardware PC Software Installation, including Microsoft applications, Shrink-wrapped applications, development tools, and internal applications Provide second tier technical support for multiple products to internal associates via Remedy tickets Support, troubleshooting, repair or replacement of PC Hardware and related peripherals Support, troubleshooting, and remediation of software related issues Tracking computer related equipment from an Asset Management perspective Utilize the Asset Management Software and supporting hardware to ensure accuracy and completeness of computer related equipment inventory Support and deployment of standard corporate mobile devices by way of a Mobile Device Management Solution Provide quality customer service when interacting with all associates Develop and improve strong customer service, communication and technical skills Required Skills: Minimum 3 years of computer hardware and software support experience in a large enterprise environment. Thorough understanding of Windows and MAC Operating Systems. Understanding of Active Directory, Group Policy, iOS and Android devices, VOIP, Networking, VMware and virtual infrastructure preferred. Strong computer skills necessary in Microsoft Office Suite (2010/2016/365). Must be able to take a service call, listen to the problem, understand the issue and either solve the problem or direct it to the proper specialists within the team. Strong written and verbal communication skills. Excellent people skills with ability to handle difficult situations. Excellent time management and organizational skills. Ability to multitask and prioritize. Familiarity with Request and Incident ticketing systems (Remedy, JIRA). Strong Troubleshooting capabilities evidenced by organized, analytical thinking. Ability to work with minimal supervision. If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please send an email at ankits at mindlance dot com with an updated copy of your resume or call ASAP at ************ Additional Information Ankit Soni ************

Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes Manage IT hardware inventory and ensure accurate documentation Qualifications Degree or certification in IT or related field Knowledge of MS Office, Windows, and networking Strong problem-solving and communication skills Additional Information All your information will be kept confidential according to EEO guidelines.

Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes Manage IT hardware inventory and ensure accurate documentation Qualifications Degree or certification in IT or related field Knowledge of MS Office, Windows, and networking Strong problem-solving and communication skills Additional Information All your information will be kept confidential according to EEO guidelines.

The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow. Location You will work from the project location in Saline, MI and our Headquarters in Detroit, MI Responsibilities Your key responsibilities * Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems. * Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications. * Onboarding & Workstation Setup: Onboarding, setting up workstations for users. * Network Support: Install and assist with basic network troubleshooting and connectivity issues. * IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities. * User Training: Provide training to internal users on hardware and software usage. Qualifications To qualify for the role, you must have * Completed a minimum of High School Diploma or equivalent, and technical training or professional experience. * 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools. * Proficiency using Microsoft Office suite and Windows operating system software. * Experience steadfastly documenting all works performed in ticketing system. * User Data Transfer to New laptops. * Thorough understanding of hardware technical specifications and General Network experience. * Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment. * Ability and willingness to learn new skills quickly. * Ability to safely lift up to 40 lbs. * Able to frequently work beyond forty hours per week. * Able to travel out of state, sometimes on short notice, and stay overnight as needed. Ideally, you'll also have * CompTIA A+ certification * Networking knowledge, including router/firewall configuration and management. * Direct end-user support experience Excited to make an impact? Apply now by clicking the "Apply" button below! We can't wait to hear from you! EEO/AA Employer M/F/D/V Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.