Remote support technician jobs in Fargo, ND - 60 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Fargo VA Medical Center Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $45,000 - $80,000 as a full-time employee or up to $59.56/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job Summary: The Technical Support Specialist serves as liaison between operations and customers following the customer implementation cycle. This role is accountable to provide solutions to break/fix issues or continued new installations for Pedigree Technologies products. It also includes some account setup, testing, training and implementation of Pedigree Technologies solutions. This individual provides first level technical support including problem diagnosis and resolution, setup and management of customer software, and telephone, email, and one-on-one technical support. Knowledge and Skills: Minimum Associate's degree or combination of education and experience. Technical support experience preferred. Spanish language skills a plus and paid at a higher rate. Previous use of call center phone systems preferred. Excellent communication skills both written and verbal. Ability to stay calm under pressure. Excellent teamwork skills and strong customer service methodologies. Ability to work collaboratively with others both internally and externally. Proven multi-tasking, prioritization, organization and coordination skills. Proficient in Excel, Outlook and Word with the ability to learn our solutions within three months. Basic mechanical aptitude or general mechanical knowledge a plus. Job Responsibilities: Consult with users to determine and resolve hardware and software issues. Perform data analysis and troubleshooting to isolate and diagnose client technical issues. Provide telephone, e-mail and network alert response and utilize CRM and ticketing system to document and track open problems, billable time, and contracted time. Responsible for keeping customer systems documentation up to date. Provide detailed and effective communication to internal team. Follow escalation process for ongoing customer issues. Work directly with vendors to identify solutions and actively apply those solutions for improving the client's infrastructure. Continuously strive to improve client support by identifying opportunities and recommending solutions for improving services efficiency and effectiveness. Monitor customer networks via internal reporting tools; help resolve network and system problems, perform break-fix troubleshooting on client systems. Utilize established script to use for customer calls. Verify, document and create software bug reports for development team. Routinely updates customer databases with key points to ensure open communication with all internal departments to ensure ongoing customer focused initiatives are achieved.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description IT Help Desk Technician - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking an experienced IT Help Desk Technician to join our growing team! If you are a technology-focused professional who enjoys problem-solving, supporting users, and ensuring reliable systems in a fast-paced healthcare environment, this is an opportunity to make a meaningful impact. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska. Our IT team plays a critical role in supporting both clinical and administrative operations. As an IT Help Desk Technician, you will help ensure our technology systems run efficiently so our providers and staff can focus on patient care. The Role: What to Expect Location: Based in our Fargo, ND office Frontline IT Support: Serve as the primary point of contact for staff experiencing hardware, software, or system issues System Management: Support, maintain, and optimize IT systems across the organization Collaboration: Work closely with administration, staff, and partner sites to meet IT needs Key Responsibilities Provide Help Desk Support: Troubleshoot and resolve hardware, software, and system issues for employees Install & Maintain Equipment: Set up computers, peripherals, and software for new and existing staff Staff Training: Train employees on IT systems, software, and best practices Assess IT Needs: Evaluate staff requests and recommend appropriate solutions System Analysis & Improvement: Conduct quality analysis of IT systems and develop compare/contrast proposals with recommendations Vendor & Resource Coordination: Obtain outside IT resources when needed Communication & Reporting: Initiate actions and communicate unusual or critical IT issues to Administration Project Leadership: Lead IT-related projects as assigned Partner Site Support: Work with partner locations to ensure systems are connected and functioning properly Meeting Participation: Attend meetings to address and appropriately direct IT-related issues What We're Looking For Associate's degree in Information Technology required; Bachelor's degree in a related field preferred 3-5 years of IT experience Strong working knowledge of computer hardware, software, and network systems Excellent problem-solving and analytical skills Strong communication skills with the ability to support both technical and non-technical users Ability to manage multiple priorities in a fast-paced environment Highly organized, self-motivated, and able to work independently Willingness to adapt to new technologies and evolving organizational needs What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance Flexible Spending Accounts 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding IT career where your work directly supports access to mental health care in rural communities, apply today! Job Posted by ApplicantPro

Atos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serving a global client base. They are a worldwide Information Technology Partner for the Olympic Games Atos specializes in hi-tech services, unified communications, cloud, big data and cyber security services. We are looking for IT support technicians that are passionate about the world of technology and want to be key individuals to help troubleshoot our clients. Job Description The IT Desktop Support Specialist's primary role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and application support. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Candidate may be required to interact with other members of the IT Team to diagnose and resolve unique problems. At times, the candidate may be asked to assist in the maintenance and testing of network, servers and/or associated equipment. Training will be given to employees trainingis 7:00 am to 3:30 pm for ten consecutive days. Qualifications Duties and Tasks/Essential Functions: Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Gather customer's information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more. Follow standard processes and procedures; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software; Organize ideas and communicate oral messages appropriate to listeners and situations; Stay current with system information, changes and updates Skill and Knowledge Qualifications: Proper phone etiquette; Ability to speak and write clearly and accurately; Demonstrated proficiency in typing and grammar; Knowledge of relevant software computer applications and equipment; Knowledge of customer service principles and practices; Effective listening skills; Willingness to co-operate with others and work to the greater good; Multi-tasking capabilities; Minimum 12 hours of weekend working availability on a Saturday or Sunday Problem Solving, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration Other IT certification helpful but not required Additional Information Conditions: Must be able to sit for long periods of time Position requires use of headset/microphone Salary: 16.25 Required Education: High School Diploma or GED, 2-year technical degree or similar experience. Required Experience: 1 year Customer Service Location: Fargo, North Dakota JobType: Full Time Hours: Variable

Summary: We are seeking a motivated IT Support Analyst with excellent customer service to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as requiring that the individual give in-person, hands-on help at the desktop level. Essential Duties and Responsibilities Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues. Build rapport and elicit problem details from service desk customers. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Escalate incidents with accurate documentation to a suitable technician when required. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Use remote tools and diagnostic utilities to aid in troubleshooting. Research solutions through internal and external knowledge bases as needed. Identify and learn the appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Install antivirus software and ensure virus definitions are up to date. Configure, install, and perform preventative maintenance of workstations, printers, and peripherals. Test fixes to ensure an incident has been adequately resolved. Develop help sheets and FAQ lists for end users. Contribute to the technician's knowledge base as needed. Reinforce SLAs to manage end-user expectations. Provide suggestions for continual improvement. Supervisory Responsibilities: None Qualifications Education and Experience: College diploma or university degree in the field of Information Technology and/or 2 years equivalent work experience. Required Knowledge and Skills: Top-level focus on customer satisfaction, delivering exceptional customer support utilizing strong interpersonal communications, with a focus on rapport building, listening, and questioning skills. Knowledge of basic computer hardware. Experience with Windows operating systems. Extensive application support experience with Microsoft Office and Google Workspace. Working knowledge of a range of diagnostic utilities. Familiarity with the fundamental principles of ITIL. Exceptional written and oral communication skills. Strong documentation skills. Physical Requirements and Work Location: Applicants must reside in Fargo/Moorhead or in proximity to be eligible for this position, as the role is based out of the home office. Able to work in a typical office setting where the employee may occasionally lift and/or move up to 10 pounds. The noise level in the work environment is usually moderate. Occasional travel required (< 10%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nodak Insurance Company complies fully with all federal, state, and local employment laws and shall provide equal employment and advancement opportunities for all persons regardless of race, color, creed, religion, national origin, sex, sexual orientation, age, the presence of any mental or physical disability, status with regard to public assistance or marriage, or any other category protected by local, state or federal law.

⭐ IT Support Desk Technician Opportunity ⭐ Fargo, ND | (On Site Required) Full Time | Monday through Friday | 8:00 AM to 5:00 PM MedBridge Healthcare is seeking an experienced IT Support Desk Technician to support our Fargo, ND operations and partner sites. This role is ideal for a customer focused IT professional who enjoys hands on support, troubleshooting, and working closely with internal teams in a healthcare environment. ✨ What We Offer Medical, dental, and vision insurance Generous PTO and paid holidays 401(k) with employer match Company paid life insurance Employee assistance program Stable weekday schedule with no nights or weekends Hybrid work model after initial onboarding period Opportunities to grow within a national healthcare organization What You'll Do Provide IT support to employees both remotely and on site Troubleshoot hardware, software, network, and system issues Configure, maintain, and support Windows systems and Microsoft 365 applications Document issues, solutions, and system updates accurately Maintain inventory and asset tracking for IT equipment Install, upgrade, and maintain equipment at labs and partner sites Coordinate lab changes and relocations with leadership and site managers Train employees on new equipment and software upgrades Collaborate with sleep labs on network and system functionality Communicate proactively with managers regarding site needs and improvements What We're Looking For Minimum two - three years of experience in IT support or help desk roles Strong customer service and communication skills Proficiency with Windows OS, Microsoft Office, and Microsoft 365 services Experience troubleshooting hardware, software, and web based applications Working knowledge of networking, security, and database systems Ability to multitask, prioritize, and resolve issues efficiently Strong attention to detail and documentation skills Certifications in IT, networking, or security preferred but not required Collaborative team oriented mindset with a willingness to learn Schedule Monday through Friday, 8:00 AM to 5:00 PM Why MedBridge? MedBridge Healthcare is a national leader in sleep medicine, partnering with hospitals and physician practices to provide integrated sleep diagnostic and therapy services. Our IT team plays a critical role in supporting patient care across the organization. STATEMENT OF POLICY MedBridge is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as an individual with a disability. AFFIRMATIVE ACTION PLAN (AAP) The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours. REASONABLE ACCOMMODATION Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at ************** or TTY 711 (Relay). EMPLOYMENT ELIGIBILITY This employer participates in E Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Minimum two - three years of experience in IT support or help desk roles Strong customer service and communication skills Proficiency with Windows OS, Microsoft Office, and Microsoft 365 services Experience troubleshooting hardware, software, and web based applications Working knowledge of networking, security, and database systems Ability to multitask, prioritize, and resolve issues efficiently Strong attention to detail and documentation skills Certifications in IT, networking, or security preferred but not required Collaborative team oriented mindset with a willingness to learn

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Fargo VA Medical Center Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $45,000 - $80,000 as a full-time employee or up to $59.56/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Atos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serving a global client base. They are a worldwide Information Technology Partner for the Olympic Games Atos specializes in hi-tech services, unified communications, cloud, big data and cyber security services . We are looking for IT support technicians that are passionate about the world of technology and want to be key individuals to help troubleshoot our clients. Job Description The IT Desktop Support Specialist's primary role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and application support. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Candidate may be required to interact with other members of the IT Team to diagnose and resolve unique problems. At times, the candidate may be asked to assist in the maintenance and testing of network, servers and/or associated equipment. Training will be given to employees trainingis 7:00 am to 3:30 pm for ten consecutive days. Qualifications Duties and Tasks/Essential Functions: Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Gather customer's information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more. Follow standard processes and procedures; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software; Organize ideas and communicate oral messages appropriate to listeners and situations; Stay current with system information, changes and updates Skill and Knowledge Qualifications: Proper phone etiquette; Ability to speak and write clearly and accurately; Demonstrated proficiency in typing and grammar; Knowledge of relevant software computer applications and equipment; Knowledge of customer service principles and practices; Effective listening skills; Willingness to co-operate with others and work to the greater good; Multi-tasking capabilities; Minimum 12 hours of weekend working availability on a Saturday or Sunday Problem Solving, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration Other IT certification helpful but not required Additional Information Conditions: Must be able to sit for long periods of time Position requires use of headset/microphone Salary: 16.25 Required Education: High School Diploma or GED, 2-year technical degree or similar experience. Required Experience: 1 year Customer Service Location: Fargo, North Dakota JobType: Full Time Hours: Variable

IT Help Desk Technician - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking an experienced IT Help Desk Technician to join our growing team! If you are a technology-focused professional who enjoys problem-solving, supporting users, and ensuring reliable systems in a fast-paced healthcare environment, this is an opportunity to make a meaningful impact. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska. Our IT team plays a critical role in supporting both clinical and administrative operations. As an IT Help Desk Technician, you will help ensure our technology systems run efficiently so our providers and staff can focus on patient care. The Role: What to Expect Location: Based in our Fargo, ND office Frontline IT Support: Serve as the primary point of contact for staff experiencing hardware, software, or system issues System Management: Support, maintain, and optimize IT systems across the organization Collaboration: Work closely with administration, staff, and partner sites to meet IT needs Key Responsibilities Provide Help Desk Support: Troubleshoot and resolve hardware, software, and system issues for employees Install & Maintain Equipment: Set up computers, peripherals, and software for new and existing staff Staff Training: Train employees on IT systems, software, and best practices Assess IT Needs: Evaluate staff requests and recommend appropriate solutions System Analysis & Improvement: Conduct quality analysis of IT systems and develop compare/contrast proposals with recommendations Vendor & Resource Coordination: Obtain outside IT resources when needed Communication & Reporting: Initiate actions and communicate unusual or critical IT issues to Administration Project Leadership: Lead IT-related projects as assigned Partner Site Support: Work with partner locations to ensure systems are connected and functioning properly Meeting Participation: Attend meetings to address and appropriately direct IT-related issues What We're Looking For Associate's degree in Information Technology required; Bachelor's degree in a related field preferred 3-5 years of IT experience Strong working knowledge of computer hardware, software, and network systems Excellent problem-solving and analytical skills Strong communication skills with the ability to support both technical and non-technical users Ability to manage multiple priorities in a fast-paced environment Highly organized, self-motivated, and able to work independently Willingness to adapt to new technologies and evolving organizational needs What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance Flexible Spending Accounts 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding IT career where your work directly supports access to mental health care in rural communities, apply today!

IT Support Desk Technician Opportunity Fargo, ND | (On Site Required) Full Time | Monday through Friday | 8:00 AM to 5:00 PM MedBridge Healthcare is seeking an experienced IT Support Desk Technician to support our Fargo, ND operations and partner sites. This role is ideal for a customer focused IT professional who enjoys hands on support, troubleshooting, and working closely with internal teams in a healthcare environment. What We Offer * Medical, dental, and vision insurance * Generous PTO and paid holidays * 401(k) with employer match * Company paid life insurance * Employee assistance program * Stable weekday schedule with no nights or weekends * Hybrid work model after initial onboarding period * Opportunities to grow within a national healthcare organization What You'll Do * Provide IT support to employees both remotely and on site * Troubleshoot hardware, software, network, and system issues * Configure, maintain, and support Windows systems and Microsoft 365 applications * Document issues, solutions, and system updates accurately * Maintain inventory and asset tracking for IT equipment * Install, upgrade, and maintain equipment at labs and partner sites * Coordinate lab changes and relocations with leadership and site managers * Train employees on new equipment and software upgrades * Collaborate with sleep labs on network and system functionality * Communicate proactively with managers regarding site needs and improvements What We're Looking For * Minimum two - three years of experience in IT support or help desk roles * Strong customer service and communication skills * Proficiency with Windows OS, Microsoft Office, and Microsoft 365 services * Experience troubleshooting hardware, software, and web based applications * Working knowledge of networking, security, and database systems * Ability to multitask, prioritize, and resolve issues efficiently * Strong attention to detail and documentation skills * Certifications in IT, networking, or security preferred but not required * Collaborative team oriented mindset with a willingness to learn Schedule Monday through Friday, 8:00 AM to 5:00 PM Why MedBridge? MedBridge Healthcare is a national leader in sleep medicine, partnering with hospitals and physician practices to provide integrated sleep diagnostic and therapy services. Our IT team plays a critical role in supporting patient care across the organization. STATEMENT OF POLICY MedBridge is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as an individual with a disability. AFFIRMATIVE ACTION PLAN (AAP) The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours. REASONABLE ACCOMMODATION Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at ************** or TTY 711 (Relay). EMPLOYMENT ELIGIBILITY This employer participates in E Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Requirements * Minimum two - three years of experience in IT support or help desk roles * Strong customer service and communication skills * Proficiency with Windows OS, Microsoft Office, and Microsoft 365 services * Experience troubleshooting hardware, software, and web based applications * Working knowledge of networking, security, and database systems * Ability to multitask, prioritize, and resolve issues efficiently * Strong attention to detail and documentation skills * Certifications in IT, networking, or security preferred but not required * Collaborative team oriented mindset with a willingness to learn

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military