Remote support technician jobs in Garland, TX

Engagement Type: Contract-to-hire | Full-time (40 hours per week) About CornerStone Technology Talent Solutions At CornerStone TTS, we specialize in connecting elite IT professionals with impactful projects across healthcare, finance, and enterprise environments. We understand technology from the ground up - from architecture and infrastructure to automation and endpoint management - and we partner with exceptional engineers to deliver real business outcomes. We are seeking a Desktop Engineer Consultant to join an enterprise environment that values reliability, innovation, and user experience. This individual will help design and maintain a secure, high-performing workstation infrastructure supporting mission-critical operations. Role Overview The Desktop Engineer will play a vital role in ensuring stability, scalability, and security across a large end-user computing environment. The ideal candidate brings both technical expertise and a proactive mindset - someone who not only supports systems but also identifies opportunities for process automation, improved deployment, and enhanced endpoint management. Key Responsibilities Design, configure, and maintain Windows-based desktop and laptop environments in an enterprise infrastructure. Manage endpoint deployment, patching, and compliance using tools such as Microsoft Intune, SCCM, or similar enterprise platforms. Troubleshoot and resolve complex hardware, software, and connectivity issues across multi-site networks. Automate repetitive tasks and optimize endpoint performance using PowerShell or equivalent scripting tools. Maintain integration with Active Directory, Group Policy, and identity management systems to ensure secure access. Partner with cross-functional IT teams to support large-scale technology rollouts, upgrades, and migrations. Develop and document system standards, deployment procedures, and technical best practices. Ensure compliance with security policies, endpoint protection standards, and patch management protocols. Required Experience 3-5 years of hands-on experience as a Desktop Engineer, Systems Administrator, or Infrastructure Specialist in a large IT environment. Advanced understanding of Windows 10/11, Active Directory, and Group Policy management. Experience with endpoint deployment and patch management tools (Intune, SCCM, or similar). Strong analytical and troubleshooting skills for hardware, OS, and application-level issues. Knowledge of network fundamentals (DNS, DHCP, TCP/IP) and endpoint security configurations. Preferred Skills Experience automating deployments or system tasks with PowerShell or Bash scripting. Familiarity with enterprise security tools and endpoint monitoring solutions. Exposure to Azure AD, MDM, or cloud-based device management. Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent. What You'll Gain with CornerStone TTS CornerStone TTS offers more than just project placement. We align professionals with environments that match their skill set, ambition, and technical depth. As a CornerStone consultant, you gain: Access to enterprise-level projects that leverage modern management tools, automation, and security frameworks. Ongoing career guidance and technical advocacy from industry-specialized recruiters. Opportunities to influence real IT transformation and infrastructure modernization initiatives.

Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus Ready to lead in tech education?

Compensation: $65,000 - $70,000 annually Job Type: Full-time Pay Frequency: Annually We are seeking a detail-oriented and tech-savvy IT Helpdesk Technician (Network & VoIP) to join our growing team. The ideal candidate will have a minimum of 2 years of experience providing technical support for VoIP systems and network environments. This role is essential to ensuring a high-quality support experience for our clients. About Vivant: Vivant is a fast-growing provider of managed connectivity solutions, specializing in delivering reliable internet, VoIP, managed networks, and security to restaurants, dealerships, healthcare providers, retailers, and small to medium-sized businesses.We help businesses eliminate outages with 100% uptime solutions that keep their teams connected to mission-critical tools. If you're detail-driven, highly organized, and goal-oriented, you'll thrive at Vivant. What You'll Do as an IT Helpdesk Technician (Network & VoIP): Troubleshoot and resolve SIP, RTP, and PBX-related VoIP issues Respond to customer and reseller inquiries using our ticketing system Escalate advanced issues to upstream carriers when necessary Assist customers with system changes, adds, and moves Support deployments of new VoIP solutions for clients and partners Create and maintain internal documentation of processes and tools Coach team members to enhance customer experience and technical knowledge Requirements: Minimum 2 years' experience supporting VoIP technologies (SIP, RTP) and basic network troubleshooting Experience using network protocol analyzers and interpreting results Familiarity with SIP-based PBX systems such as Asterisk, FreeSWITCH, Kamailio, or Kazoo Knowledge of VoIP phone systems (Grandstream, Yealink, Polycom, etc.) Strong understanding of IP networking basics, including addressing, subnetting, and IP services (e.g., SMTP, FTP, HTTP, DHCP, TFTP, Telnet, SSH) Preferred Experience: Previous experience in an ISP, MSP, or managed VoIP environment Exposure to NetSapiens, 3CX, PortaOne, or similar platforms Completion of SIP School or similar certification Who You Are: A self-starter with excellent communication skills (both verbal and written) A team player who's passionate about customer service and troubleshooting Highly organized with strong attention to detail Reliable, adaptable, and eager to continuously improve Able to work independently and collaborate within a team setting If you're a technically skilled professional with a passion for problem-solving and providing excellent support, this is your chance to be part of an innovative and growing company. Join Vivant and help us keep businesses connected and thriving. We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, gender identity, or any other legally protected status. Alternate Job Titles & Keywords: Alternate Titles: VoIP Support Technician IT Support Specialist - VoIP & Networking Network Helpdesk Technician Telecom Helpdesk Analyst Technical Support Specialist (VoIP) Keywords: VoIP Support, SIP, RTP, Network Troubleshooting, PBX Systems, Asterisk, Kazoo, FreeSWITCH, Kamailio, Grandstream, Polycom, Yealink, NetSapiens, 3CX, PortaOne, IP Networking, Help Desk, Tier 2 Support, VoIP Phones, Managed Services, Telecom Technician, Dallas IT Jobs, VoIP Helpdesk, Network Support, IP Protocols, Managed VoIP Services

Job Description: Field IT Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment. Primary Skill Required Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc. Detailed Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Preferred Skills: • Excellent problem-solving, communication, and documentation skills • Ability to work independently and manage technical issues. • Willingness to learn new technologies and adapt to different roles Good to have any or more certificates such as: CompTIA A+, Microsoft Certified Desktop Support Technician The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay = $19.23/hr. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Sound Productions (SoundPro), a leading distributor and solutions provider in the Pro-AVL industry, is seeking a proactive, organized, and technically skilled IT Specialist to support and enhance the company's technology environment. This role ensures reliable day-to-day IT operations by managing helpdesk workflows, resolving end-user and system issues, and maintaining consistent service delivery across hardware, software, and business systems. Acting as a key technical resource, the IT Specialist provides hands-on support while implementing and improving processes that keep SoundPro's systems secure, efficient, and aligned with business needs. The ideal candidate thrives in a dynamic environment, enjoys solving problems, and takes pride in creating order through process and procedure. They combine a strong understanding of IT systems, ERP troubleshooting, and customer service with a mindset focused on continuous improvement. This position is perfect for someone who communicates clearly, adapts quickly, and takes ownership in ensuring that technology reliably supports the business every day. Responsibilities Technical Support and Troubleshooting (40%) Provide Tier 1-2 technical support for end users across hardware, software, and network systems. Support ERP and business system users in resolving access, performance, and workflow-related issues. Assist in deploying software updates, configurations, and endpoint management tasks. Document root causes and recurring issues to support process improvement initiatives. Service Coordination and Helpdesk Operations (30%) Monitor and manage IT service tickets through Freshservice, ensuring timely response and resolution. Troubleshoot and resolve user tickets related to software, hardware, ERP systems, and network issues. Classify, prioritize, and escalate incidents, problems, and changes according to established procedures. Collaborate with the Technology Manager to review ticket trends and reprioritize based on impact and urgency. Maintain documentation for incidents, changes, and asset management updates. Process and Continuous Improvement (20%) Help define and refine ITIL-aligned processes for incident, change, and problem management. Track key performance indicators and identify areas for service improvement. Assist with change management planning, testing, and communication to end users. IT Projects and Documentation (10%) Support IT projects by coordinating tasks, maintaining schedules, and updating project records. Document project milestones, progress, and dependencies to assist IT leadership. Qualifications 2-5 years of experience in IT Support or IT Operations. Familiarity with ITIL concepts and service management frameworks. (Freshservice experience is a plus) Hands-on experience resolving ERP-related issues (Acumatica preferred) Proficiency with Microsoft 365, Active Directory, and Windows environments. Strong communication, documentation, and coordination skills. Why Choose SoundPro? Since 1973, SoundPro has been the trusted source for audio, video, and lighting gear. With over 50 years of excellence, we've built a reputation on quality, expertise, and customer-first service. Our competitive, driven team thrives on innovation and collaboration, and we celebrate every win. SoundPro is more than just a place to work, it's an experience. We are powered by people - our own and those in our industry. We believe that people come first, are dedicated to serving those around us, and are committed to keeping our industry special, while making a positive impact on our communities. We care about our Team and along with an amazing company culture, we offer Comprehensive Health Plans, PTO and Wellness Time Off, Paid Volunteer Time Off, 401k, Paid Maternity and Paternity Leave, Training and Professional Development, Product Discounts, Casual Dress Code, and a Fun and Funky Culture.

IT Help Desk Technician Job Description: We are seeking a talented IT Help Desk Technician to join our team and provide technical support to our employees. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for helping others. Responsibilities: - Provide technical support to end-users via phone, email, or in-person - Troubleshoot and resolve hardware and software issues - Install, configure, and update software and hardware - Maintain accurate records of technical issues and resolutions - Collaborate with other IT team members to escalate and resolve complex technical issues - Assist with the setup and maintenance of computer systems and networks - Train employees on IT policies and procedures - Stay up-to-date on the latest technologies and trends in the IT industry Qualifications: - 2+ years of experience in IT support or a related field - Strong knowledge of Windows and Mac operating systems - Experience troubleshooting hardware, software, and network issues - Excellent communication and customer service skills - Ability to work well under pressure and in a fast-paced environment - Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus If you are passionate about technology and helping others, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and qualifications.

Company Name: PBS Systems Job Type: Full-time, Permanent No. of Openings: 1 Internal Job Title: Infrastructure - Help Desk Technician Reports To: Manager, IT & Infrastructure Job Requirement(s): Occasional Travel within North America “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun! “ The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. The Role: This is an entry level position in our IT organization. As a Helpdesk Technician, you will provide fast and useful technical assistance on computer systems, answer queries on basic technical issues and offer advice to solve them. An excellent Helpdesk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. This position will be based in our Arlington, Texas office and is not a remote work opportunity. Duties and Responsibilities Serve as the first point of contact for users seeking technical assistance from our Ticketing System Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by users Walk the user through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update user status and information Pass on any feedback or suggestions by users to the appropriate internal team Identify and suggest possible improvements on procedures Qualifications Tech savvy with working knowledge of office automation products, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Excellent communication skills Customer-oriented and cool-tempered Strong understanding of Windows 10/11 Operating Systems MS365 (Outlook, Word, Excel and PowerPoint) Basic VOIP knowledge Basic LAN/WAN knowledge CompTIA A+ and Network + Problem solving and trouble shooting skills Strong documentation abilities Effective time management and organization Strong multi-tasking and prioritization Ability to meet set deadlines Comfortable moving and lifting IT related equipment's Occasional travel may be required within Canada and US Available to work nonstandard hours starting at 7:00, 7:30 or 8:00am and occasionally Saturday and/or Sunday What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development Free parking Staff events Great referral bonus Staff discounts with GM, Dell and more Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. In this role, you will… · Perform hardware and software break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitoring the infrastructure to identify/resolve issues · Respond to escalated end-user issues You possess … · Technical Associates Degree or equivalent preferred · 2+ Years of technical work experience in a corporate environment preferred · The ability to identify, develop and implement technical processes and solutions · Project development and management skills · Outstanding customer service skills Responsibilities · Perform application break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitor the infrastructure to identify/resolve issues · Respond to escalated end-user issues · Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance · Provide support utilizing all available tools including remote control technologies · Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required · Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned Qualifications MINIMUM QUALIFICATIONS • Technical Associates Degree preferred • 2+ Years of technical work experience • Experience in Windows 11 • Experience with Microsoft Office 365 • Experience with multiple hardware platforms • Certifications a plus • Effective problem-solving skills • Excellent customer service skills • Ability to multitask • Highly organized • Ability to work in a collaborative, team environment • Ability to be productive in a fast-paced environment • Ability to apply learning on a supervised basis · Ability to grasp new concepts and develop skill set We can recommend jobs specifically for you! Click here to get started.

Allied Property Managementis looking for an experienced Lead Maintenance Technician for our multi-family community. This is a great opportunity for an experienced technician to work for a growing company which offers excellent benefits, training, performance bonuses and the chance to work with a successful team of high performers. The Lead Maintenance Technicianleads the maintenance processes for maintaining multi-family residential apartment communities which includes interior work (carpentry, plumbing, electrical, HVAC, masonry, and appliance repairs) as well as exterior work (repairing the physical structures of buildings, grounds and amenities). This position requires travel between multiple properties as needed. Benefits: Paid Time-off including holidays Eligible for Performance Bonuses paid monthly Employee Referral Bonus Program Health insurance and Telemedicine plans Dental and Vision Insurance Disability insurance 401(k) Retirement Savings Plan 401(k) Matching (we contribute to your retirement!) Company Paid - Employee Assistance Program Employee Discounts including housing discounts Company Paid and Supplemental Life Insurance Position Summary: Complete all service requests within one (1) business day, except in extraordinary circumstances. Perform all maintenance and repair work (major and routine) for the apartments, supportive buildings, common areas, breezeways, amenities and grounds. Complete make-ready work in vacant apartments, which includes but is not limited to debris removal, repairs & replacement, paint, lock and key rotation and inspection. Coordinate and schedule housekeeping, carpet and flooring repairs as needed in cooperation with Community Manager. Ensure the maintenance shop is kept organized. Immediately resolve any conditions that appear unsafe and report areas of concern to Community Managers. Creates and maintains a positive environment for staff and promotes a high quality of rental-living experience for the residents. Understands and follows Fair Housing practices and regulations. Knowledge of electrical and mechanical aspects of appliance repair Knowledge of HVAC troubleshooting and repairs, basic understanding and competency in electricity, refrigeration, plumbing, carpentry, appliance repair, and irrigation systems. This job summary does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management or their immediate supervisor. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Qualifications: Supervising Experience: 2 years (Preferred) Multifamily Maintenance Experience: 2 years (Required) EPA and HVAC Certification (Preferred) Company paid assistance to achieve certification within first year of employment. Available to work full-time hours, Monday through Friday Available for after hours, on-call shifts (As Required) Certificates, Licenses and Registrations: Complete and pass the Fair Housing Training. HVAC license/certification - with company support - achieve this certification within first year of employment. Skills and Abilities: Customer service minded High degree of professionalism and can do attitude Professional attitude and appearance Strong written and verbal communication skills Ability to be resourceful and proactive when issues arise Patient, organized, and detail oriented Excellent communications and listening skills High level of organization and ability to prioritize tasks Able to follow company policies as well as federal, state and local laws Able to work harmoniously with colleagues, customers and vendors Able to reliably attend work by arriving on time and remaining actively engaged to complete work responsibilities during assigned work hours. Works diligently to secure best pricing for parts and labor as needed. Assist and follow all Emergency Procedures. Employee will be required at times to work overtime to complete reporting assignments (all overtime must be approved by supervisor before working). Assist Community Manager in other duties as deemed necessary by property circumstances or situations. Must be available to work in an on call capacity as related to our 24-hour routine maintenance guarantee. Individual AC Experience Required plus certification HVAC certification or achievement of HVAC certification as detailed below. PI5d8b52da1a78-31181-38929222 RequiredPreferredJob Industries Other

Department: HIM Records Release Shift: First Shift (United States of America) Standard Weekly Hours: 40 The Information Release Tech I is responsible for processing requests for release of protected health information as defined by State and Federal laws. Responsible for maintaining up-to-date knowledge and carrying out all tasks in accordance with Medical Center/System and Department Policies and Procedures pertaining to disclosure of medical records. Fosters respect for patient privacy by maintaining confidentiality of all phases and release of all protected health information. Promotes positive customer relations through prompt and courteous service. Education & Experience: High School diploma required. Minimum of one year experience in a release of information setting in a hospital Health Information Management department or large outpatient clinic operation required. Requires in-depth knowledge and understanding of complex health record concepts, healthcare record privacy, release regulations and subpoena requirements. Required to have a valid Texas Driver's license in good standing. Dependable with excellent attendance. Excellent interpersonal skills to include positive communication, organizational and efficient, troubleshooting, problem-solving skills and thoroughly team oriented. Ability to maintain confidentiality. Goal-oriented and energetic. Must be able to work well independently in fast paced environment. Must demonstrate efficiency with the Electronic Medical Record (EMR) and Electronic Document Management Systems. Epic experience is preferred. Strong attention to detail is required. About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Job Requirements Essential Job Functions: Work closely with business leaders on strategic initiatives by identifying data sources and system integrations to drive business intelligence. Implement and maintain administrative, physical, and technical safeguards to protect PHI in accordance with HIPAA regulations. Assist in incident response processes. Support local users directly, handling issues across all technology including supporting 3 rd party applications, Azure administration, workstations, servers, printers, networks, and vendor-specific hardware and software. Build and configure systems for employee's use within the corporate office and remote users. Respond to requests for technical assistance via phone, chat, or email, and provide regular updates to users on their support requests. Diagnose and resolve technical issues, both onsite and remotely, and document all user interactions for tracking and reporting. Provide users with support for corporate owned assets (primarily workstations, laptops, servers), which will include basic help desk support up to advanced troubleshooting. Troubleshoot and resolve problems for all networked devices (desktops, laptops, tablets, cell phones, printers, routers, switches, WAN and LAN connectivity). Communicate to users: keeping them informed of progress, notifying them of impending changes, agreed outages, etc. Maintain specific knowledge of the users and how IT relates to their business strategy and goals. Document internal processes and procedures related to duties and responsibilities. Additional duties may be assigned, as required. Knowledge, Skills, and Abilities: 2+ years in IT support, system administration, or network security. Experience working in a healthcare or regulated environment is preferred. Understanding encryption, VPNs, firewalls, and endpoint protection. Experience with Active Directory Administration, Exchange On-Premises and Office 365 Administration, understanding of VPN's (User provisioning / administration, Understanding of Azure AD Sync and 2FA). Monitoring and verifying Azure backup solutions and troubleshooting backup issues. Basic understanding of mobile devices management and remote support. Experience with IBM MAAS360 is a plus. Experience configuring and supporting Microsoft Teams phone system is a plus. Knowledge of printer configuration and maintenance Knowledge in computer maintenance Ability to detect and troubleshoot network problems Familiarity with desktop support Knowledge in Microsoft Windows operating systems (Windows 10 and 11) and some knowledge of Mac OS Other Skills: Working experience managing SQL Server environments. Experience managing NAS connected devices Ability to manage assigned tasks with minimum supervision. Good verbal and written communication skills, and customer service capabilities. Strong problem-solving abilities and attention to detail. Occasional on-call or after-hours work for system maintenance or emergencies.

Compensation: $52,000.00 - $58,000.00Summary Provide escalated support and maintenance for client IT services including tablets, computers, mobile devices, printers, and other end-user hardware and software. Perform client device installation, repair, and upgrades to ensure optimal performance. Deliver timely and accurate support both in-person or remotely while adhering to all IT Service Management processes and procedures. Implements, strategize, and optimize the provisioning process. Essential Duties and Responsibilities include the following. Other duties may be assigned, as necessary. Assists in developing long-term strategies and support capacity planning to meet future IT needs Identifies and captures user requirements Conducts research on, evaluates, and recommends client devices, software, and related products for purchase Installs, upgrades, configures, maintains, and troubleshoots end-user hardware and software to ensure required desktop service levels Ensures accurate tracking of hardware through Asset Management procedures Performs minor equipment ordering Performs testing on new equipment and vets out the equipment's functionality for our environment Performs on-site and remote analysis, diagnosis, and resolution of complex PC, tablet, and mobile device problems for end-users. Recommends and implements corrective solutions, as needed Provides escalated level 2 Service Desk support for end-user software issues Support Problem Management activities within technical area of expertise Supports accurate Incident and Request Management information capture, prioritization, and ensure completion within SLA timeframes Supports new-hire orientation and onboarding requirements Performs IT onboarding process to ensure end users are “IT Ready” to continue through the HR onboarding process Collaborates with HR for onboarding process tracking, ID badge creation, onboarding process updates Collaborates with system and network administrators to ensure efficient operation of the company's client services environment If necessary, liaise with third-party support and equipment vendors Adheres to all IT Service Management policies and process areas (Incident, Problem, Request, Change, Knowledge, and Asset Management) Contributes to continual service improvement in all aspects of IT support function Consistently represents the company in a professional manner Maintains effective working relationship and cooperate with all personnel in the Company. Adheres to the Company's compliance (HIPAA, NIST) requirements as stated in the policy and procedure manual and all other related policies Performs other duties and responsibilities as assigned Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree preferred or 5 years of equivalent experience 2 years prior computer systems maintenance experience 2 years help desk experience (or equivalent certification / knowledge Procedural approach to understanding process / workflow Ability to create, change, and optimize work flow systems Excellent troubleshooting skills Excellent customer service skills Excellent phone etiquette Must possess the ability to multi-task and frequently change direction Ability to work during normal business hours, after hours as directed by manager, and on-call rotation Employee must also possess high-level understanding of at least one specialized IT discipline. These may include, but are not limited to: Microsoft 365 Administration EMR System Administration VOIP Phone System Management Printer Management/Deployment Meraki Networking Cybersecurity Vendor Management PowerShell\Python Scripting AI Digital Design API Development Data Analytics HIPAA\SOX Compliance Change Management Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. Comments This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer

filled. Rise Broadband is seeking a highly motivated Field Network Technician to join our team. The successful candidate will be responsible for the maintenance, installation, and repair of telecommunications towers and related equipment. The technician will work with a team to ensure that all towers are in good working condition, meet safety standards, and are operating at maximum efficiency. Essential Duties/Responsibilities Perform routine maintenance on telecommunications towers and related equipment, including replacing or repairing parts as needed Conduct inspections of towers and equipment to ensure compliance with safety regulations and industry standards Install new telecommunications equipment on towers, including antennas, cables, and related hardware Work with a team to troubleshoot and diagnose problems with tower equipment and systems Use specialized tools and equipment, such as hand tools, power tools, and electronic testing equipment, to complete assigned tasks Climb towers to access equipment and perform maintenance and repair work Adhere to all safety protocols and guidelines when working at heights and in potentially hazardous environments Complete all required paperwork and documentation related to job duties Job Requirements High school diploma or equivalent required Previous experience working in telecommunications tower maintenance, repair, or installation preferred Ability to work at heights up to 400 feet and in potentially hazardous environments required Comfort with climbing ladders, towers, and other elevated structures required Ability to work with equipment that has a weight limit of 260 lbs or less required. Ability to read and interpret technical documents and schematics required Excellent problem-solving and troubleshooting skills required Strong communication and interpersonal skills required Ability to work independently or as part of a team required Valid driver's license and reliable transportation required Working Conditions Employee is constantly required to stand, walk, use hands to handle or feel objects, tools or controls and reach with hands and arms. Must possess physical conditioning and stamina to climb heights up to 500 feet and perform physically demanding tasks at such heights. Must be able to frequently climb a ladder and work in an elevated position. On a constant basis, must safely lift, carry and maneuver heavy or awkward objects 100 pounds or more, with or without assistance. Specific vision abilities required include close up, distance, peripheral vision, depth perception and the ability to adjust focus. Full spectrum color vision required. Must be able to work safely in a field or office environment. Must be adept at working in adverse weather conditions. Daily travel within the Company's geographical footprint is required. Disclaimer This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned. Please feel free to review our Benefits at the following link: **********************************************

Job Description About PS PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality. Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft. Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences. We are building more than terminals - we are shaping a new way to travel. If you're passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS. The Role: IT Technician PS is looking for a team-focused IT Technician who is highly skilled in corporate computer systems and office technology support. Duties include installing hardware and troubleshooting computer issues and responding to IT helpdesk tickets from our company employees, including other locations, in a timely manner. The IT Technician will collaborate with the department on a regular basis and assist in identifying the best tools to improve our tech functions. The ideal candidate is great at problem-solving, up to date on top technology systems, including core IT concepts (SaaS, networking, ITSM, etc.), and can quickly tend to employee needs with great customer service. This position will report to the Senior IT Manager. The IT Technician will aim to keep the technology at PS in top working order and accessible to all team members. They will work closely with his/her team, ensuring each work ticket is thoroughly resolved and all components are in working order. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. Responsibilities & Expectations: Act as an extension of the PSHQ IT department, ensuring that all corporate IT policies, procedures, and security measures are effectively implemented. Perform system installation, administration, maintenance, and troubleshooting for all PS corporate technologies including, but not limited to, workstations, mobile devices, office applications, IAM, point of sales (POS), VOIP devices, and audio/visual systems according to individual department needs. Perform basic network management, including installation, monitoring, maintenance, and security. While adhering to ITSM best practices, provide exemplary support and customer service to PS employees in and other locations as needed, update and document tickets as they are resolved. Responsible for asset management that includes tracking, managing, and maintaining IT hardware and software throughout the lifecycle. Act as an onsite representative and liaison for PSHQ IT department when working with external vendors as well as internal stakeholders. Support and collaborate with relevant stakeholders and team members on corporate IT projects during development and post deployment, to ensure systems meet expected outcomes. Create and maintain documentation of procedures, configurations, and runbooks. Provide orientation and guidance to users on how to operate new software and computer equipment. Maintain local server room and IT workplace. Ability to work weekends, holidays, and after hours. Performs other duties as assigned. Effective communication and interpersonal skills, with a focus on maintaining solid relationships between the IT dept and vendors/stakeholders at all levels. Ability to operate independently, with minimal in-person oversight while being self-motivated to excel beyond the tasks at hand. Demonstrate excellent judgment and sound decision making, especially during critical/high stress moments. Technical Skills Experience in IT Service Management with a strong understanding of the ITIL framework. Hands-on experience with ITSM tools such as ServiceNow, Freshservice, etc. Demonstratable proficiency working with and supporting core operating systems (Windows/Apple/iOS). Basic understanding of networking concepts such as IP configuration, LAN/WAN administration, and switching/routing. Proficiency in maintaining, configuring, and installing computer hardware systems/peripherals. Solid familiarity with core Microsoft Office applications. Licenses: A+, Network+ highly preferred. Requirements Bachelor's Degree in Computer Science, Information Technology, or equivalent experience. 2-3 years' experience in a corporate customer service environment. Thorough knowledge of networking concepts such as routing, DNS, DHCP, IP4 Travel to PSHQ or other terminal locations as needed Must be able to lift and carry equipment weighing up to 50 pounds Pass a pre-employment drug screening + background check. Full Time Employee Benefits Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability. 401K retirement plan with company matching. Health and Dependent care FSA and HSA with company matching. Merit-based raises and bonuses. Monthly Health & Wellness and phone reimbursement. 12 Days PTO Friends & Family Discounted PS Use. Tuition Reimbursement. A great career path with promotion opportunities. Compensation range $31.25 - $33.65/hr, (based on experience). Overtime opportunities available. This is a full-time non-exempt role. PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.

About PS PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality. Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft. Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences. We are building more than terminals - we are shaping a new way to travel. If you're passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS. The Role: IT Technician PS is looking for a team-focused IT Technician who is highly skilled in corporate computer systems and office technology support. Duties include installing hardware and troubleshooting computer issues and responding to IT helpdesk tickets from our company employees, including other locations, in a timely manner. The IT Technician will collaborate with the department on a regular basis and assist in identifying the best tools to improve our tech functions. The ideal candidate is great at problem-solving, up to date on top technology systems, including core IT concepts (SaaS, networking, ITSM, etc.), and can quickly tend to employee needs with great customer service. This position will report to the Senior IT Manager. The IT Technician will aim to keep the technology at PS in top working order and accessible to all team members. They will work closely with his/her team, ensuring each work ticket is thoroughly resolved and all components are in working order. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. Responsibilities & Expectations: Act as an extension of the PSHQ IT department, ensuring that all corporate IT policies, procedures, and security measures are effectively implemented. Perform system installation, administration, maintenance, and troubleshooting for all PS corporate technologies including, but not limited to, workstations, mobile devices, office applications, IAM, point of sales (POS), VOIP devices, and audio/visual systems according to individual department needs. Perform basic network management, including installation, monitoring, maintenance, and security. While adhering to ITSM best practices, provide exemplary support and customer service to PS employees in and other locations as needed, update and document tickets as they are resolved. Responsible for asset management that includes tracking, managing, and maintaining IT hardware and software throughout the lifecycle. Act as an onsite representative and liaison for PSHQ IT department when working with external vendors as well as internal stakeholders. Support and collaborate with relevant stakeholders and team members on corporate IT projects during development and post deployment, to ensure systems meet expected outcomes. Create and maintain documentation of procedures, configurations, and runbooks. Provide orientation and guidance to users on how to operate new software and computer equipment. Maintain local server room and IT workplace. Ability to work weekends, holidays, and after hours. Performs other duties as assigned. Effective communication and interpersonal skills, with a focus on maintaining solid relationships between the IT dept and vendors/stakeholders at all levels. Ability to operate independently, with minimal in-person oversight while being self-motivated to excel beyond the tasks at hand. Demonstrate excellent judgment and sound decision making, especially during critical/high stress moments. Technical Skills Experience in IT Service Management with a strong understanding of the ITIL framework. Hands-on experience with ITSM tools such as ServiceNow, Freshservice, etc. Demonstratable proficiency working with and supporting core operating systems (Windows/Apple/iOS). Basic understanding of networking concepts such as IP configuration, LAN/WAN administration, and switching/routing. Proficiency in maintaining, configuring, and installing computer hardware systems/peripherals. Solid familiarity with core Microsoft Office applications. Licenses: A+, Network+ highly preferred. Requirements Bachelor's Degree in Computer Science, Information Technology, or equivalent experience. 2-3 years' experience in a corporate customer service environment. Thorough knowledge of networking concepts such as routing, DNS, DHCP, IP4 Travel to PSHQ or other terminal locations as needed Must be able to lift and carry equipment weighing up to 50 pounds Pass a pre-employment drug screening + background check. Full Time Employee Benefits Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability. 401K retirement plan with company matching. Health and Dependent care FSA and HSA with company matching. Merit-based raises and bonuses. Monthly Health & Wellness and phone reimbursement. 12 Days PTO Friends & Family Discounted PS Use. Tuition Reimbursement. A great career path with promotion opportunities. Compensation range $31.25 - $33.65/hr, (based on experience). Overtime opportunities available. This is a full-time non-exempt role. PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.

IT Technician (Remote US-Based Only) | Nexis Builds Employment Type: Full-Time At Nexis Builds, we don't just construct buildings we engineer the future of infrastructure. As a civil engineering company, we power large-scale projects with cutting-edge technology, precision, and expertise. Our IT team is the backbone of our digital operations, ensuring seamless connectivity, cybersecurity, and technical excellence across all remote and on-site teams. We are looking for a highly responsive and solutions-driven IT Technician to support our workforce, troubleshoot critical technical issues, and maintain the reliability of our systems. If you thrive in a fast-paced environment where problem-solving meets innovation, this role is for you. What You'll Do Remote IT Support & Troubleshooting - Act as the first line of defense for IT issues, responding to and resolving tickets related to hardware, software, and network connectivity. - Diagnose and troubleshoot VPN, cloud storage, and remote desktop issues, ensuring uninterrupted workflow for engineering teams. - Assist employees with application errors, system crashes, and security alerts keeping disruptions to a minimum. System Maintenance & Optimization - Monitor and maintain company-issued devices, virtual desktops, and cloud-based workstations. - Oversee software updates, security patches, and performance enhancements for all users. - Configure and manage access permissions, user accounts, and multi-factor authentication (MFA) to maintain security. Network Security & Compliance - Ensure data integrity and cybersecurity compliance, implementing security best practices to protect sensitive engineering files. - Assist in IT audits and risk assessments, identifying vulnerabilities and strengthening our security posture. - Educate employees on phishing threats, secure password practices, and data protection. Collaboration & Process Improvement - Work closely with engineering, project management, and executive teams to align IT infrastructure with business needs. - Develop IT documentation, troubleshooting guides, and training materials for end-users. - Identify and recommend automation solutions to enhance efficiency. What You'll Need Technical Skills & Experience - Proficiency in Windows, mac OS, and Linux environments. - Hands-on experience with cloud platforms (Microsoft 365, Google Workspace, AWS, or Azure). - Strong knowledge of remote support tools (TeamViewer, AnyDesk, or RDP). - Experience managing VPNs, firewalls, and endpoint security solutions. - Familiarity with construction or engineering software (AutoCAD, BIM, or project management tools) is a plus. Soft Skills & Mindset - Ability to troubleshoot independently and resolve issues efficiently in a remote setting. - Excellent communication skills able to explain technical concepts to non-technical users. - A proactive, problem-solving mindsetalways looking for ways to improve IT workflows. - Strong attention to detail and ability to prioritize tasks in a fast-moving environment. Eligibility Requirements US-Based Candidates Only This role requires availability during business hours in US time zones to support our teams effectively. No Visa Sponsorship We do not provide visa sponsorship. Candidates must have valid work authorization in the US. Why Join Nexis Builds? Work From Anywhere (US-Based) Remote role with flexible work arrangements. Fast-Paced & Impactful Support a Fortune 500 company where IT directly powers large-scale engineering projects. Security-Driven Culture Be part of a team that values cybersecurity, efficiency, and continuous innovation. Growth & Learning Access IT certifications, mentorship, and career development programs. Ready to Power the Future of IT at Nexis Builds? If you are passionate about IT support, security, and problem-solving, wed love to hear from you! Apply now and become part of a team that's engineering tomorrows infrastructure today.

At Sabre Industries, we connect and power America's communities with world-class utility and telecom solutions. We reliably build a better world together; one customer, one team, and one community at a time. Our teams live out the organization's core values of integrity, commitment, innovation, and connection. That's how we continuously exceed our high standards of enterprise excellence-by creating a space for our engaged employees to thrive. With consistent hiring opportunities nationwide and countless career levels, chances are the next big step on your career path starts here. We work with our employees to create customized career paths and development in all facets of the organization. People will always be our greatest asset and we place emphasis on enhancing the lives of our employees. Position Summary: The PC Support Specialist is responsible for maintaining, configuring, installing, and troubleshooting of company owned hardware and software systems. Provides IT related customer service and technical support to all users company-wide. Essential Duties: * Installs new or upgrades PC, printer, and accessory equipment for individual users. * Maintains an accurate inventory of all PCs and PC-related equipment. * Responds to assigned Help Desk tickets within established guidelines. * Maintains favorable customer relations by handling requests in a tactful, timely and professional manner. * Empowers end users by training and educating. * Participates in after hours on-call rotation for the Production Support group. * Interacts with network services and/or applications development teams * Maintains currency and high level of technical skill in field of expertise. * Escalates more complex problems using Departmental resources and Product Support * Performs other duties as assigned. Position Requirements: Education: Associate's degree in Computer Science or equivalent experience is required Experience: * Up to 2 years hands-on support experience or equivalent * Working knowledge of PC hardware, network printers, and phone systems * Working knowledge of Microsoft desktop operating systems and Microsoft Office products Skills: * Strong troubleshooting and problem-solving skills * Strong customer-service orientation at all times * ccasional travel may be required * Must possess demonstrated analytical and problem solving skills * Must be able to effectively communicate with individuals within all levels of the organization. * Must be dependable and motivated * Regular and timely attendance is required Physical Requirements: * This is an office position requiring the use of office equipment such as a computer, copier, fax, phone, etc. most of the day * While performing the duties of this job, the employee is regularly required to use hands to type, finger, handle, or feel and reach with hands and arms * Frequently required to sit; talk and hear * Must be able to stand and walk out onto production floor and walk to offices as needed * Work may include frequent kneeling and stooping * Work may include lifting objects weighing up to and sometimes exceeding 50 pounds At Sabre Industries, we invest in your future with a competitive benefits program. As a full-time employee, you are eligible for: * Medical, Dental & Vision coverage * 401(k) with Company Match * Continuing Education & Tuition Reimbursement * Life and Disability Coverage * Paid Time Off & Paid Holidays * Health and Wellness Resources * Employee Discounts Sabre Industries is an Equal Opportunity Employer: M/F/Vets/Disabled/Sexual Orientation/Gender Identity

at Point of Rental Software About Point of Rental…At Point of Rental, we value thinkers and tinkerers, helpers and sellers, and people who just plain make it fun to come in to work each day. We're an international company, with offices in the United States, the United Kingdom, and Australia. Still, we're run like a family business - the meetings are few, and the bonding opportunities are genuine. And though we're in an industry based on taking items only as long as you need them before returning them, we're fiercely committed to our people. We work with every member of our staff to help them become the developer/salesperson/trainer/wizard they always wanted to be. Bring us your best. We'll make your best better.About the role…The role of an IT Technician is pivotal in delivering top-notch technical support to customers, ensuring seamless operation of IT systems within their organizations. This position involves offering vital assistance to users across all client bases, ranging from resolving basic user-account issues to tackling critical system challenges. Moreover, the IT Technician holds the responsibility of managing and upkeeping various devices and functionalities crucial for our Enterprise Rental Management Software. This role operates within a high-energy and challenging work environment.Job Responsibilities • Hardware configuration including but not limited to printers, scanners, and Windows PCs.• On-premise and cloud-hosted Windows Server (2008-2022) administration including server rebuilds (AD, GP, RDS, IIS installation and configuration).• Basic SQL database administration.• Network administration and setup (Router configuration including VPN deployments).• IT-related support of the Point of Rental software and Point of Rental licensing.• Basic Azure, AWS, and GCE administration with assistance from higher tiers of support.• Collaboration across departments to resolve customer IssuesQualifications• Strong problem-solving skills and attention to detail. • Proficiency in Microsoft Windows operating systems and Office 365 applications.• Associate's Degree or Higher or equivalent work experience.• Telephone/Remote Customer Support experience (Can be replaced with onsite experience or equivalent customer service experience).• Remote Windows Administration for offices of 1 to 15 users.• Basic understanding of networking concepts and protocols.• 1-2 years of experience in a similar IT support role.• Shift Schedule varies with the following options: 7:00 AM - 4:00 PM, 8:00 AM - 5:00 PM, or 10:00 am - 7:00 PM CST Monday-Friday.• Ability to participate in rotating On-Call Support required. • Basic Group Policy and Active Directory administration. Desired Skills• Small Business Network Routers and Switches (NETGEAR, Cisco, SonicWALL).• Dell Workstations and Servers setup and maintenance.• Microsoft SQL Server/Express 2019 setup and configuration.• Strong understanding of Microsoft Terminal Services/Remote Desktop Services.Advantageous Skills• Microsoft Certified Professional/Administrator.• CompTIA A+ and/or Net +.• Experience with Azure Cloud and AWS Cloud environments.Office Perks: Food/drink market, espresso & Keurig machines. Plus, friendly competitions of ping-pong, mini-golf, chess, and PS4. Job Type: Full-Time, Exempt. Salary + Benefits (Medical, Dental, Vision) + 120 Hours PTO + 100% 401K Matching (Up to 4%). M-F, Daytime Hours, Onsite Environment.POR is an Equal Employment Opportunity employer and does not discriminate in hiring or employment practices. All qualified applicants will be considered regardless of race, color, sex, religion, national origin, citizenship, military service, veteran status, disability, genetic information, age, and any other characteristic protected by federal, state, or local laws. POR is committed to providing equal opportunity for all and reasonable arrangements for individuals with disabilities in employment. To request any special arrangements, please contact our Human Resources Department.

Job Title: Desktop Engineer / Deskside Support Job Type: Contract-to-Hire Schedule: Monday-Friday, 8:00 AM - 5:00 PM Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface. Key Responsibilities: Provide deskside technical support for Windows OS and various hardware components Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones Perform installations, uninstalls, and imaging (no image creation required) Troubleshoot client-side networking and registry-level issues Deliver timely and professional technical support directly at users' desks Document and escalate support issues as needed Required Qualifications: Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environment High school diploma or equivalent Strong understanding of Windows OS and registry-level troubleshooting Solid linear troubleshooting skills and client-side network support experience Excellent communication skills for interacting with both technical and non-technical users Preferred Qualifications: Prior experience in a medical or government environment Additional Details: This is a contract-to-hire role No driving is required while on contract, but 3 years of driving history is preferred for conversion