Remote support technician jobs in Greece, NY - 149 jobs

Requirements Prior experience in Information Technology with Tier-1 help desk support or tier level 1 support

SummaryWe are seeking a motivated and technically curious Technical Support Specialist (Wireless) to join our CIC Wireless Technical Support team in Rochester, NY. This position provides Level 2 post-sales technical support for GE Vernova's wireless communications portfolio. The successful candidate will be responsible for providing technical support and maintenance for our wireless and wired network infrastructure product lines, including 5G, Fiberoptic, and LTE technologies. This role requires a deep understanding of network systems, exceptional problem-solving skills, and the ability to work collaboratively in a fast-paced environment. This role acts as the technical bridge between Level 1 customer care and senior Level 3 engineering experts. The successful candidate will help resolve customer issues, replicate field problems in lab environments, and contribute to process improvements across the NAM support organization. Functions with some autonomy but guided by established policies or review of end results.Job Description Essential Responsibilities: Provide ongoing technical support and case management daily through phone, email, and other forms of communication. Investigate technical problems, reproduce issues as required, and interface with Product Line teams to drive customer issues to closure, in a timely manner with a positive outcome Facilitate the Return Material Authorization (RMA) process by validating reported failure symptoms and liaising with repair operations. Track, update, and maintain accurate RMA status records throughout the repair cycle. Collaborate with the Service Repair Organization to ensure customer satisfaction and review repair reports prior to customer release. Troubleshoot hardware, firmware and software issues reported by customers; identify root causes through system logs, configuration review, and test replication. Configure, test, and validate RF and IP-based network setups including routing, VPNs, VLANs, NAT, and basic QoS settings. Collaborate with L3/L4 engineering Teams for escalated investigations, ensuring comprehensive problem documentation. Assist with firmware upgrades, device provisioning, and remote network diagnostics to restore customer operations quickly. Document troubleshooting findings and contribute to knowledge base articles, FAQs, and training material for internal and external teams. Participate in process improvement and KPI reporting activities, ensuring timely, accurate, and professional case management. Maintain a high standard of customer communication, setting clear expectations and providing regular status updates. Flexible to work on-call, after hours support or modified hours of work to support customer. Required Qualifications Bachelor's degree in Electrical Engineering, Computer Engineering, or related technical discipline (or equivalent technical experience). Minimum 1-2 years of experience in technical support, field service, or network operations with RF, wireless, or IP networking systems. Working knowledge of network fundamentals: IP addressing, subnetting, routing, switching, VPN, and firewall concepts. Familiarity with diagnostic tools such as Wireshark, ping/traceroute, or terminal-based interfaces. Strong written and verbal communication skills in English with a focus on customer clarity and professionalism. Ability and willingness to travel up to 15% for customer meetings, training, and internal collaboration. Desired Characteristics Hands-on experience with industrial or utility-grade wireless products (UHF/VHF, cellular, or unlicensed bands). Basic understanding of 4G LTE architecture (EPC, RAN, SIM provisioning). Knowledge of cybersecurity basics: encryption, authentication, and certificate management Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No For candidates applying to a U.S. based position, the pay range for this position is between $72,400.00 and $108,600.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: ineligible.This posting is expected to remain open for at least seven days after it was posted on November 19, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

GMM Pfaudler US Inc is a leading supplier of highly engineered glass-lined critical equipment and process systems for global energy, chemical and industrial markets. Full-time employees are eligible for Medical, Dental, Vision, Life Insurance and Disability coverage. We also offer a 401(k) Plan with employer match and safe harbor contribution, as well as Vacation, Holidays, Tuition Reimbursement and professional development opportunities. Primary Responsibilities User & Helpdesk support Provide day-to-day assistance to the user community answering questions, providing hardware & software support training and resolving individual issues. Provide user support for Microsoft Office 365 Provide user support to shared network resources Assist with individual software installation & setup Maintain user onboarding and separation processes for account maintenance Work within the Helpdesk ticket system to address and correct hardware & software break/fix events. PC network support Maintain PC assets for performance, security, stability and software updates. Track all PC assets via internal tracking application Printing support Maintain operation of networked and individual printing devices including supplies and repair via external services. Manage print server functionality. Provide user support to shared network devices Mobile device support Where applicable, provide mobile device support for smart phones & tablets. Assist users with setup and operation of devices Technical requirements Knowledge of Microsoft Windows PC operating systems Knowledge of Microsoft Active Directory Domain services Knowledge of IP V4 & IP V6 ethernet networking principles with a basic understanding of switching and routing Knowledge of Microsoft Office 365 product portfolio Qualifications IT related degree or job experience with professional certification preferred. Minimum 5 years full-time with manufacturing or IT services organization preferred. Excellent customer service abilities and proficient in soft skills such as: verbal, interpersonal, listening, time management, analytical & problem solving and professionalism. Employer's Disclaimer: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job posting in no way states or implies that these are the only duties to be performed for this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise. GMM Pfaudler US Inc provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation or any other characteristic protected by federal, state, or local law.

Overview: Innovative is seeking an IT Support Specialist to provide technical support for our internal operations. As the primary point of contact for employee technology needs, you'll ensure seamless day-to-day operations. When internal needs are met, you'll provide Tier 1 support to NOC team, gaining valuable experience alongside experienced engineers.Location: Rochester, NY (In-office 5 days per week) Primary Focus - Internal Technology Support:Serve as first point of contact for all employee technology requests via helpdesk Deploy and maintain Windows/Mac workstations, mobile devices, and peripherals Troubleshoot hardware and software issues with hands-on desk-side support Administer SaaS applications (Office 365, Slack, collaboration tools) Manage and support all printers, copiers, scanners, and AV equipment Support onboarding/offboarding processes and maintain system documentation Proactively monitor and address potential issues before they impact employees Secondary Focus - Internal NOC Team /Support tickets (When Internal Needs Met):Provide Tier 1 support for managed service team (password resets, basic troubleshooting) Assist with routine client monitoring and maintenance under guidance of Senior EngineersEscalate complex issues appropriately and document resolutions What Experience You Need:1-3 years IT experience in end-user support (internships/coursework may be considered) Associate's Degree in Computer Science, IT, or related field preferred Proficiency with both Windows and Mac OS administration Office 365 administration experience Hardware troubleshooting skills (laptops, printers, mobile devices, AV equipment) Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) Experience with ticketing systems (Autotask, ServiceNow, Zendesk, or similar) Strong customer service and communication skills Valid driver's license Preferred Qualifications:AV equipment setup and troubleshooting experience Exposure to AWS or cloud technologies Basic scripting (PowerShell, Python, Bash) CompTIA A+, Network+, or similar certification Metrics for Success:95%+ satisfaction rate on internal employee surveys All internal requests addressed within defined SLAs100% uptime of office AV equipment and critical systems AWS Cloud Practitioner certification within 6 months Healthy ticket velocity across internal and external queues Growth Opportunities and Professional Development:Clear pathway to Support Engineer with increased client responsibilities Mentorship and AWS certification support Gradual exposure to infrastructure management and client environments Opportunity to specialize in cloud, networking, or security Work toward AWS Cloud Practitioner certification within 6 months Shadow senior engineers and participate in team knowledge sharing Additional Information:Occasional after-hours support and maintenance On-call rotation after training period (6+ months) The salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate's professional experience, key skills, and education/training

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus, however, we will train.

We are hiring for an Online Payroll Tech Support Specialist! In this full-time opportunity, you'll answer inbound calls and e-mails in a call center environment in order to provide technical support to user. To be considered for this position, please have HS Diploma and a minimum of 2 years in call center client service or technical support environment. Does this describe you? Apply today! Position Details: Full time M-F schedule days Provides problem analysis and resolution Provides inbound and outbound customer service Researches and resolves complex client or field issues Maintains and updates all client information in all systems Maintains a high level of customer service and client retention Competitive hourly rate One Path Career Partners is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.

Job DescriptionBenefits: 401(k) 401(k) matching Health insurance Paid time off Training & development This role focuses primarily on remote end-user support, with additional responsibility for project work related to workstation deployments and managed services onboarding. The ideal candidate is customer-focused, organized, and comfortable working in a fast-paced managed services environment. Key Responsibilities Remote Support & Service Desk Provide Tier 12 remote technical support for client end users via phone, email, and remote access tools. Troubleshoot and resolve issues related to Windows workstations, Microsoft 365, email, printers, VPNs, and common business applications. Document incidents, requests, and resolutions accurately within the ticketing system. Escalate complex issues appropriately while maintaining ownership and communication with the client. Adhere to service level agreements (SLAs) and internal support procedures. Project & Onboarding Support Assist with workstation setup, configuration, and deployment for new and existing clients. Support managed services onboarding activities, including: New user provisioning Device enrollment and configuration Software installation and standardization Documentation of client environments Work collaboratively with senior engineers and project leads to execute onboarding and workstation refresh projects. Perform basic quality checks to ensure systems are configured according to Info Advantage standards. Client Experience & Internal Collaboration Communicate clearly and professionally with clients of varying technical skill levels. Provide timely updates and set realistic expectations with clients. Contribute to internal documentation and knowledge base articles. Identify recurring issues and suggest process or technical improvements. Required Qualifications 13 years of experience in a helpdesk, service desk, or MSP environment. Strong working knowledge of: Windows 10/11 Microsoft 365 (Exchange Online, Outlook, Teams, OneDrive, SharePoint) Basic networking concepts (DNS, DHCP, VPNs) Experience providing remote technical support. Familiarity with ticketing systems and documentation best practices. Strong customer service, communication, and time-management skills. Preferred Qualifications Experience working for a managed services provider (MSP). Exposure to endpoint management tools (e.g., RMM, MDM, Intune). Experience with workstation imaging or standardized deployments. CompTIA A+, Network+, or Microsoft certifications (or willingness to obtain). Basic understanding of cybersecurity best practices for end users.

Amentum is seeking an **IT Support Technician** to support our DHS customer at their regional CONUS and OCONUS facilities. **_We are pipelining candidates for a future role in Batavia, NY._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you will make a great addition to our team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile. **Responsibilities:** + Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units + Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots + Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing + Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets + Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure + Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products + Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Here at Amentum, we are purpose-driven with a fierce commitment to deliver on our promises. We create trailblazing solutions, have unwavering integrity, and embrace inclusion and collaboration. Our team is excited to help customers solve today's and tomorrow's problems, giving confidence and reassurance that together we'll accomplish mission success **Minimum Requirements:** + Associates Degree, and at least 1 year of IT help desk support experience + Or High school diploma/GED, and at least 3 years of IT help desk support experience + Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support + Experience using the ServiceNow ticketing system (or similar ticketing system) + Experience with the Microsoft Windows 11 operating system + Experience with Microsoft Office365, including Microsoft Teams + Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting) + Familiarity with the ITIL process + Good technical writing, presentation, and documentation skills + Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs. + Must have a valid driver's license, access to personal transportation, and be able to pass a Motor Vehicle Records check + Local and/or overnight travel to Government locations is required (local short notice travel to customer sites is common; extended overnight and air travel is typically less than 15% per year) + Must be comfortable working in a Law Enforcement environment, which may consist of locations such as detention facilities, prisons, or jails + Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location. **Preferred Qualifications:** + Prior experience of IT support in an Enterprise environment + Experience with Windows Server 2019 and Hyper-V + Experience with InfoBlox and NetBackup + Experience performing hardware repair of HP computers/printers and Dell servers + Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks + Experience evaluating system performance results and recommending improvements or optimizations + Experience planning and leading technology assignments and projects + ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications **Compensation Details:** $32.00 - $35.00/hour The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. **Benefits Overview:** Our health and welfare benefits are designed to support you and your priorities. Offerings include: + Health, dental, and vision insurance + Paid time off and holidays + Retirement benefits (including 401(k) matching) + Educational reimbursement + Parental leave + Employee stock purchase plan + Tax-saving options + Disability and life insurance + Pet insurance _Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits._ **Original Posting:** 01/16/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Job Description A completed application is required for employment consideration. Please go to: ************************* Under About Us, please complete the employment application A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year. The Information Technology Department is responsible for developing, implementing, overseeing, monitoring and maintaining telecommunication systems and providing technical support services in a Microsoft environment. This includes the development, installation, support and implementation of Servers and applications, as well as Local and Wide Area Networks Requirements Associate's Degree or a combination of education and experience Ability to troubleshoot hardware/software issues Knowledge of printer/copier installation and maintenance Knowledge of or experience with packaged database structure and MS Access Benefits Benefits are available after 90 days.

NON SUPERVISORY JOB TITLE: IT Support Technician DEPARTMENT/PROGRAM: Information Technology SUPERVISOR: IT Manager FLSA STATUS: Non-Exempt GRADE: 76 salary range: $20.00-$23.95 [commensurate with education, level of certification, and experience] JOB SUMMARY: Works under the direction of the IT Manager and in conjunction with other IT staff to provide hardware and software technical support for end users. Carries out all job responsibilities with fidelity and accountability to the Agency's Mission, Vision, Values, Guiding Principles and Strategic Plan. This is an in-person position. ESSENTIAL FUNCTIONS: Install, diagnose, configure, repair, deploy, relocate, maintain and upgrade all computer hardware and accessories (end-user equipment) as well as software (end-user applications and operating systems). Provide timely technical support to all staff, in person, by telephone, or via email or chat. Maintaining updated ticket status, documenting progress on all issues using the agency's helpdesk ticketing system. Manage the inventory and audit process of all IT assets, including maintaining asset deployment records and life-cycles. Provide timely and effective communication to staff during ongoing IT outages. Exhibit professional customer service while troubleshooting and resolving support requests. Uphold best security practices while working on company software, hardware, and network. In collaboration with the IT Team, assist in the creation and maintenance of end-user documentation, support procedures, and knowledgebase articles. In collaboration with the IT Team, participate in the delivery of training sessions to staff. Set up building access via badges based on IT Support Requests. Demonstrate, promote, and practice cultural competency toward clients and staff through respect and understanding achieved through training and Agency cultural activities. POSITION SPECIFICS: Education: Minimum AA Degree in IT or related field, or equivalent experience. Experience: 1 year of tech support hands-on experience Skills: Strong understanding and proficiency in Microsoft Office applications and Microsoft Windows 10/11 operating systems, including installation, configuration, and troubleshooting. Strong troubleshooting and diagnostic skills. Detail-oriented, organized, self-motivated, able to quickly adjust priorities and address multiple issues at a time. Ability to work independently and on a team, demonstrating dependability and accountability. Effective interpersonal skills for interaction with all levels of staff. Strong communication skills (both oral and written), with proficient typing skills. Other responsibilities as determined by IT Manager. Physical Demands: Ability to lift and move equipment up to 50 lbs. Ability to sit for extended periods of time. Ability to use a computer and look at computer screens for extended periods of time. Other: Valid NYS Driver's License preferred. Travel: Local travel to our sites. COMPETENCIES: Leading Self Character and Courage (Integrity and Trust) - Do the right thing, because it is the right thing, even when no one is looking. Truth to Power. Customer Focus Build positive relationships through communication and collaborative problem solving. Commitment to Diversity, Inclusion, Justice and Equity Believe in the dignity and humanity of all people to reach their full potential.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $15.50- $17 per hour Salary Range: 15.5 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications 1-2 years tech support customer service medical tterminology Additional Information $14/hr 12 months

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionOverview: Innovative is seeking an IT Support Specialist to provide technical support for our internal operations. As the primary point of contact for employee technology needs, you'll ensure seamless day-to-day operations. When internal needs are met, you'll provide Tier 1 support to NOC team, gaining valuable experience alongside experienced engineers.Location: Rochester, NY (In-office 5 days per week) Primary Focus - Internal Technology Support:Serve as first point of contact for all employee technology requests via helpdesk Deploy and maintain Windows/Mac workstations, mobile devices, and peripherals Troubleshoot hardware and software issues with hands-on desk-side support Administer SaaS applications (Office 365, Slack, collaboration tools) Manage and support all printers, copiers, scanners, and AV equipment Support onboarding/offboarding processes and maintain system documentation Proactively monitor and address potential issues before they impact employees Secondary Focus - Internal NOC Team /Support tickets (When Internal Needs Met):Provide Tier 1 support for managed service team (password resets, basic troubleshooting) Assist with routine client monitoring and maintenance under guidance of Senior EngineersEscalate complex issues appropriately and document resolutions What Experience You Need:1-3 years IT experience in end-user support (internships/coursework may be considered) Associate's Degree in Computer Science, IT, or related field preferred Proficiency with both Windows and Mac OS administration Office 365 administration experience Hardware troubleshooting skills (laptops, printers, mobile devices, AV equipment) Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) Experience with ticketing systems (Autotask, ServiceNow, Zendesk, or similar) Strong customer service and communication skills Valid driver's license Preferred Qualifications:AV equipment setup and troubleshooting experience Exposure to AWS or cloud technologies Basic scripting (PowerShell, Python, Bash) CompTIA A+, Network+, or similar certification Metrics for Success:95%+ satisfaction rate on internal employee surveys All internal requests addressed within defined SLAs100% uptime of office AV equipment and critical systems AWS Cloud Practitioner certification within 6 months Healthy ticket velocity across internal and external queues Growth Opportunities and Professional Development:Clear pathway to Support Engineer with increased client responsibilities Mentorship and AWS certification support Gradual exposure to infrastructure management and client environments Opportunity to specialize in cloud, networking, or security Work toward AWS Cloud Practitioner certification within 6 months Shadow senior engineers and participate in team knowledge sharing Additional Information:Occasional after-hours support and maintenance On-call rotation after training period (6+ months) The salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate's professional experience, key skills, and education/training We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

We are hiring for an Online Payroll Tech Support Specialist! In this full-time opportunity, you'll enter required client employee payroll information or personal employee information into database so clients can process their payroll. To be considered for this position, please have a HS Diploma and a minimum of 2-years experience in an office setting. Does this describe you? Apply today! Position Details: Full time, contract M-F schedule days Processes orders for the Online Services Provides inbound and outbound customer service Researches and resolves complex client or field issues Maintains and updates all client information in all systems Maintains a high level of customer service and client retention Competitive hourly rate

Amentum is seeking an IT Support Technician to support our DHS customer at their regional CONUS and OCONUS facilities. We are pipelining candidates for a future role in Batavia, NY. With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you will make a great addition to our team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile. Responsibilities: Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Here at Amentum, we are purpose-driven with a fierce commitment to deliver on our promises. We create trailblazing solutions, have unwavering integrity, and embrace inclusion and collaboration. Our team is excited to help customers solve today's and tomorrow's problems, giving confidence and reassurance that together we'll accomplish mission success Minimum Requirements: Associates Degree, and at least 1 year of IT help desk support experience Or High school diploma/GED, and at least 3 years of IT help desk support experience Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support Experience using the ServiceNow ticketing system (or similar ticketing system) Experience with the Microsoft Windows 11 operating system Experience with Microsoft Office365, including Microsoft Teams Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting) Familiarity with the ITIL process Good technical writing, presentation, and documentation skills Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs. Must have a valid driver's license, access to personal transportation, and be able to pass a Motor Vehicle Records check Local and/or overnight travel to Government locations is required (local short notice travel to customer sites is common; extended overnight and air travel is typically less than 15% per year) Must be comfortable working in a Law Enforcement environment, which may consist of locations such as detention facilities, prisons, or jails Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location. Preferred Qualifications: Prior experience of IT support in an Enterprise environment Experience with Windows Server 2019 and Hyper-V Experience with InfoBlox and NetBackup Experience performing hardware repair of HP computers/printers and Dell servers Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks Experience evaluating system performance results and recommending improvements or optimizations Experience planning and leading technology assignments and projects ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Compensation Details: $32.00 - $35.00/hour The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. Benefits Overview: Our health and welfare benefits are designed to support you and your priorities. Offerings include: Health, dental, and vision insurance Paid time off and holidays Retirement benefits (including 401(k) matching) Educational reimbursement Parental leave Employee stock purchase plan Tax-saving options Disability and life insurance Pet insurance Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits. Original Posting: 01/16/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.