Post job

Remote support technician jobs in Greensboro, NC - 406 jobs

All
Remote Support Technician
Technical Support Specialist
Information Systems Technician
Computer Technician
Technical Support Technician
Computer System Technician
Junior Help Desk Technician
Desktop/Network Support
Information Technology Internship
Help Desk Analyst
Support Analyst
Level Senior Technician
Technical Support Engineer
Desktop Support Technician
Field Support Technician
  • Computer Field Tech Position- Greensboro NC

    BC Tech Pro 4.2company rating

    Remote support technician job in Greensboro, NC

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Remote support technician job in Greensboro, NC

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $67k-91k yearly est. 30d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support technician job in Greensboro, NC

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $36k-51k yearly est. 60d+ ago
  • Analyst III Vendor Support & Relations

    Delhaize America 4.6company rating

    Remote support technician job in Salisbury, NC

    Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. The Vendor Support & Relationship Management Analyst plays a critical role in supporting the vendor management team within the VMO. This position involves collaborating with various departments, suppliers, and stakeholders to ensure efficient and effective vendor management practices. This role is responsible for developing & maintaining positive vendor relationships, resolving vendor issues, monitoring vendor performance, and implementing vendor management strategies. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Quincy, MA, Carlisle, PA, Scarborough, ME, Essential job functions: * Act as a primary point of contact for vendors, researching & resolving all inquiries and concerns * Facilitate communication between internal teams and vendors to ensure smooth collaboration * Regularly assess vendor performance and provide feedback to both vendors and internal stakeholders. * Assist in negotiations and contract renewals with vendors to achieve favorable terms and conditions. * Monitor vendor compliance with established policies, regulations, and service level agreements (SLAs). * Assist in conducting vendor audits and risk assessments to identify potential areas for improvement. * Gather and analyze vendor performance data, prepare reports for management and relevant teams. * Track key performance indicators (KPIs) to evaluate the effectiveness of vendor management initiatives. * Analyze data insights to identify areas of improvement and recommend appropriate action plans. * Contribute to the continuous improvement of vendor management processes and workflows. * Identify opportunities to enhance efficiency, cost-effectiveness, and overall vendor performance. * Work closely with various internal departments such as Category, Supply Chain, Legal, and Finance to align vendor management strategies with broader organizational goals. * Participate in vendor-related meetings, providing valuable insights and updates. * Additional job duties may be assigned as needed to meet the needs of the business and support our Values. Qualifications: * Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment * Bachelor's degree in business administration, Accounting, Supply Chain Management or related field or equivalent professional work experience * 3-5 years previous experience in vendor management, procurement, or a similar role * Understanding of End to End (E2E) Procure to Pay (P2P) ecosystem with the ability to apply principles and standards * Extensive knowledge of vendor management strategies and grocery industry P2P practices * Understands theoretical professional concepts and can identify the root cause(s) of issues within the vendor management P2P framework * Demonstrated conflict management skills and enhanced knowledge of retail grocery industry and suppliers * Change and transformation capabilities using sound judgment and risk mitigation techniques * Strong analytical and problem-solving skills with ability to make recommendations based on interpretation of quantitative analysis * Strong Excel skills with the ability to work with Macros and Databases * Strong interpersonal & relationship management skills for building, fostering, and maintaining positive and strong professional relationships with vendors and internal business partners. * Excellent customer service skills to optimize ADUSA business reputation. * Detail-oriented and well-organized, capable of managing multiple tasks and priorities simultaneously. * Proficiency in using various software tools, including MS Office suite and vendor management platforms. * Strong oral & written communication & presentation skills with keen ability to influence others toward a common goal. * Ability to adapt to changing business needs and work well in a team-oriented environment. * Extensive problem-solving capabilities with an end-to-end process mindset * Ability to work in a fast-paced environment and handle multiple priorities with aggressive deadlines. * May require travel - typically 10-15% Preferred Qualifications: * Accounting knowledge (Accounts Payable/Receivable, etc.) * Experience in grocery retail/category management * Familiarity with both DA (Delhaize) and AUSA (Ahold) existing systems and processes ME/NC/PA/SC Salary Range: $75,040 - $112,560 IL/MA/MD/NY Salary Range: $86,320 - $129,480 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-Hybrid #LI-BB1 At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
    $86.3k-129.5k yearly 19d ago
  • IT - Helpdesk

    Pure Flow Inc. 3.3company rating

    Remote support technician job in Graham, NC

    Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts W o r king Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.
    $41k-78k yearly est. Auto-Apply 8d ago
  • IT Help Desk Support - Level II

    K2 Staffing, LLC

    Remote support technician job in Greensboro, NC

    Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus.
    $36k-61k yearly est. 21d ago
  • IT Help Desk Support - Level II

    K2 Staffing

    Remote support technician job in Greensboro, NC

    Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus. Employment Type: Full time Location: Greensboro, NC
    $36k-61k yearly est. 12d ago
  • Field Tech Support

    Echostar 3.9company rating

    Remote support technician job in Greensboro, NC

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.50/Hour
    $19.5 hourly 7d ago
  • IT Support Specialist II

    Zenefitness 85310

    Remote support technician job in Greensboro, NC

    Are you already a solid Help Desk II technician looking for a change? Have you reached the top level of Help Desk I and are ready to move up in your career path? We have a place for the right candidate. Our Help Desk II/Support Specialist II provides technical support to system users and customer support staff. They also provide timely, accurate service to generate high customer satisfaction, and mentors teammates to do the same. Evaluates user needs, defines technical problems, and works with engineers to determine solutions. Assists customers in implementing solutions onsite. Follows the triage process and documentation expectations and models the behavior to teammates. Please note, our company does not provide sponsorship for employment visa status. COVID-19 considerations: This position requires the candidate to be vaccinated. We are taking this pandemic very seriously and are making all efforts to keep employees safe. If the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Longleaf Offers Competitive salary and generous bonus structure ($44,875 to $52,152. Entry depends upon skill level) Full benefits package, including free health & vision, disability, and life insurance for employees Training programs to improve your skills and prepare you for advancement Paid vacations and holidays, including your birthday A family-friendly environment Challenging projects in a fast-paced environment Collaborative process Growth opportunities Desired Skills and Experience A 4-year degree in computer science or related field 1+ Year of relevant service as an MSP Help Desk Technician Demonstrated leadership ability, regardless of job title Excellent written and verbal communication skills Demonstrated problem-solving and troubleshooting skills - natural fit with our corporate culture and values Familiarity with ITIL v3, ConnectWise and CompTIA A+ certification is a plus About Longleaf The Longleaf Network is a small Managed Service Provider that specializes in professional services clients (legal, health, financial services, and veterinary practices). We've been growing steadily since opening our doors in 2006 and serve 500+ locations nationally. Our corporate headquarters is in Greensboro, NC. We are a team of professionals who value kindness, honesty, expertise, responsibility, transparency, stewardship, and continuous improvement. Job Type: Full-time Pay: $44,875.00 - $52,152.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Supplemental pay types: Bonus pay COVID-19 considerations: This position requires the candidate to be vaccinated for COVID-19. When the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Experience: MSP Help Desk Technician: 1 year (Preferred) Work Location: One location
    $44.9k-52.2k yearly Auto-Apply 60d+ ago
  • Service Support Analyst- Junior

    Ask It Consulting

    Remote support technician job in Jamestown, NC

    Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients. Job Description The selected candidate will be responsible for assisting GTCC staff by supporting hardware and software installation and troubleshooting services associated with the PC refresh project. Candidate must possess the ability to install and configure PC hardware, peripherals, and software in a network environment. The resource may also be required to document technical processes. Candidates are required to work onsite at 601 East Main Street, Jamestown, NC 27282. Specific duties for the position include: 1. Installs computer system hardware, software, and related peripherals in accordance with departmental procedures and technical manuals. A. Installs and configures PC hardware and peripherals (printers, mice, keyboards to meet user requirements. B. Connects/disconnects PCs and printers to the network. C. Assigns workstation and Host names for PCs being added to the Active Directory. D. Installs related software (Windows, applications, printer drivers) needed for proper functioning of the complete system and all interconnected devices. E. Upgrades or repairs existing PC equipment by replacing or adding memory or hard drives, as required. F. Develops and tests images for PCs. 2. Provide all required information to assure a complete and accurate equipment inventory. A. Unpacks/packs computer equipment. B. Receives, checks in, and inventories equipment. Reports all inventory transfers. C. Records inventory information. D. Coordinate equipment deliveries and pickups with GTCC staff. 3. Provides direct support for workstation requests and issues. A. Responds to workstation related trouble calls. B. Provide PC related support to end users via telephone and e-mail. C. Troubleshoots individual PC problems resulting from SCCM pushes. D. Updates Manage Engine tickets. 4. If needed, document technical processes and/or update existing documentation. Qualifications Experience installing, configuring and troubleshooting PC hardware/software. Experience supporting laptops/docking stations. Experience with ticketing systems (i.e. Remedy). experience installing print devices and drivers. Must be able to lift up to 50 lbs, climb, squat, run wires under/through furniture, install PC's on desks, remove old PC's. Experience creating written process documentation. Experience supporting enterprise level PC deployment projects in multiple locations. Prior PC Refresh/Deployment Project experience. Additional Information Thanks and Regards, Jane Morgan
    $44k-79k yearly est. 1d ago
  • Configuration & Deployment Technician 1

    Noregon Systems Inc. 3.5company rating

    Remote support technician job in Greensboro, NC

    The Configuration and Deployment Technician is a self-motivated, team-oriented individual that fulfils a key position within our company. The responsibilities of this position include operating system and software application installation and/or configuration on computers for both employee and customer use, with a focus on quality and efficiency. KEY RESPONSIBILITIES: * Diagnostic Tool Configuration * Ensure computer configurations and documentation of related data are accurate and complete, per customer requirements. * Configuring and deploying Windows Computers in a Work Group or Domain Environment. * Hardware preparation, including unboxing, installation of batteries and SIM cards, and scan-in of serialized hardware. * Installation and configuration of the operating system and a variety of diagnostic software applications. * Pairing proprietary and third-party vehicle adapters with computers and software applications. * Additionally, utilize remote access tools to configure computers at remote locations. * Contact third party software vendors to transfer or troubleshoot software license activation. * Engage or follow-up with other departments as needed to resolve issues. o Troubleshooting issues pertaining to hardware and software installation on computers to overcome conflict resolution for multiple software programs. o Active participation in all aspects of the Configuration and Deployment department as needed. To include Imaging Process, Configuration, Quality Analysis, Shipping, Tracking and Database Maintenance. * Product Deployment * Maintains high level of productivity. * Has the ability to update and maintain database records * Team Responsibilities * Maintain a good working relationship with other groups in the department and other departments throughout the company. * All other projects and duties as assigned. SUPERVISORY RESPONSIBILITIES: * This position has no supervisory responsibilities. WORK ENVIRONMENT: * This job operates in a professional office environment. The role routinely uses standard office equipment. EDUCATION/EXPERIENCE REQUIRED: * Working toward or having completed AS or BS degree in an IT-related field. * Desire to have a career in Information Technology. ADDITIONAL ELIGIBILITY REQUIREMENTS: * Detail oriented. * Excellent verbal and written communication skills. * Experience using MS Office and MS operating systems. PHYSICAL REQUIREMENTS: * This is largely a sedentary role; however, moving computer kits and hardware is regularly required. * Basic motor skills and manual dexterity for extensive computer usage are required. * Sitting for extended periods of time is required. * Talking, hearing and close vision abilities are required. * Standing, walking, reaching, kneeling, and crouching required. * Stress may occur with changing priorities, tight deadlines and long hours. * Ability to regularly lift 25 pounds. TRAVEL REQUIREMENTS: * 0% * This position description outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Noregon Systems, Inc is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
    $50k-65k yearly est. 60d+ ago
  • Bilingual Help Desk Analyst

    Stratacuity

    Remote support technician job in Greensboro, NC

    Apex Systems is looking to hire a fully ONSITE Bilingual Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 12-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a first shift Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away! Key Responsibilities: * Respond to customer inquiries via phone, email, or chat in a timely and professional manner. * Diagnose and troubleshoot technical issues related to products or services both remotely and in-person. * Provide step-by-step guidance to customers to resolve their issues. * Escalate complex issues to higher-level support or specialized departments as needed. * Document customer interactions and solutions in the help desk system. * Follow up with customers to ensure their issues are fully resolved. * Maintain up-to-date knowledge of company products, services, and policies. * Collaborate with team members to improve customer service processes and outcomes. Qualifications: * High school diploma or equivalent; additional technical certifications are a plus. * 2+ years of proven experience in a customer service or technical support role. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and attention to detail. * Ability to work in a fast-paced environment and handle multiple tasks simultaneously. * Proficiency in using help desk software and other relevant tools. * Flexibility to work various shifts, including evenings and weekends. * Bilingual in Spanish and English is required. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Greensboro, NC, US Job Type: Date Posted: October 29, 2025 Similar Jobs * Bilingual Help Desk Analyst * Help Desk Analyst * Service Desk Analyst * IT Service Desk Analyst II * IT Help Desk
    $29k-43k yearly est. 10d ago
  • IT Field Support Technician_Greensboro

    Gr8Ttek, LLC

    Remote support technician job in Greensboro, NC

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR t6xZgK4nBx
    $40k-68k yearly est. 10d ago
  • IT Field Support Technician_Greensboro

    Gr8Ttek

    Remote support technician job in Greensboro, NC

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $40k-68k yearly est. Auto-Apply 60d+ ago
  • On-Call IT Field Technician - Greensboro-High Point, NC- Hiring Now

    Geeks On Site 3.1company rating

    Remote support technician job in Greensboro, NC

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • Sr. Lead Desktop Support Specialist in Winston Salem, NC (In person interview only)

    360 It Professionals 3.6company rating

    Remote support technician job in Winston-Salem, NC

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact Qualifications Skill (minimum 7 years of experience in each skill) Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Migrating Data and user profiles. Documenting process and procedures related to technical field support activities. Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150
    $71k-88k yearly est. 1d ago
  • Technology Support Analyst

    UNC Greensboro 4.2company rating

    Remote support technician job in Greensboro, NC

    Positions in this banded class conduct analytical work providing consultation, support, and/or training to end-users/clients of computer or other technology based systems. Employees may provide technical support of hardware, applications, operating systems, and networking. This function requires a broad understanding of a variety of technologies to effectively support end-users/clients. These employees are not usually involved in application development or network design, but may participate in system integration and network analysis activities. This work requires strong communication skills, and ability to effectively interact with a broad range of end-users/clients and an ability to use a variety of technical resources for providing this support. Employees at this level may provide routine and non-routine support for a wide range of technologies, or may provide in-depth support for a more narrowly-defined area of technology. These employees may be responsible for oversight of programs or projects. Minimum Qualifications Bachelor's degree in computer science, information technology, business administration, or a related discipline. Five or more years of experience in a process improvement, technical support or IT systems administration role. Strong communication skills and the ability to facilitate communication across various disciplines. Experience with financial systems and data management. Preferred Qualifications Experience with financial systems such as DebtBook, QuickBooks, IntelleCheck, NCFS , NCID , and Core Banking, Chrome River, and Jaggaer Invoicing. Proficiency with Microsoft Office applications and M365. Familiarity with ServiceNow or other IT ticketing systems. Work Environment Driving - Car/Truck - o, Inside - c
    $37k-48k yearly est. 60d+ ago
  • ITS Technician

    Lumin8 Transportation Technologies LLC

    Remote support technician job in Burlington, NC

    JOB TITLE: ITS Technician DUTIES and RESPONSIBILITIES: Install, wire, integrate, and program the following - Poles, Cabinets, IVDS, Radar, CCTV Cameras, Encoders, Decoders, Field Switches, Lowering Devices, and all related hardware. Skilled in various task as listed above. Clean and prepare construction sites to eliminate possible hazards. Control traffic passing near, in, and around work zones. Measure, mark, and record openings and distances to lay out areas where construction work will be performed. Following the safety rules and regulations of the Company & OSHA regulations. Safe handling and use of all equipment assigned. Ability to understand installation manuals for all various types of equipment (CCTV, VDS, Field Switches, Encoders, Decoders, DMS) Good computer skills Ability to follow directions to complete various job tasks. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Determining the kind of tools and equipment needed to do a job, ability to operate equipment. Driver's license required. (Must be able to meet our insurance requirements.) Performs other related duties as assigned. EXPERIENCE, SKILLS and ABILITIES: Minimum 1 year experience in job related field. Ability to work strenuously outside in all types of weather. Ability to lift and carry up to 75 lbs. for short distances. Ability to work on uneven terrain. Ability to properly hear and understand or interpret verbal job site instructions and properly perform such instructions. Must possess and maintain valid driver's license. WORK ENVIRONMENT: Must be able to work in all weather conditions. Must be able to lift/move up to 50 pounds. Benefits: The following benefits are included on the first day of the month following your date of hire: Health, Dental, and Vision Insurance Basic Life Insurance & AD&D Health Care & Dependent Care Flexible Spending Account Short Term Disability - Long Term Disability 401(k) plan (with matching) Paid Vacation Paid Holidays Lumin8 is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. LGBTQIA, Veterans, and women friendly!
    $40k-69k yearly est. Auto-Apply 60d+ ago
  • B-Level Technician

    White's International Trucks Greensboro 3.4company rating

    Remote support technician job in Greensboro, NC

    Job Description Reports To: Service Manager/Shop Foreman The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines, drivetrains, electrical systems, and hydraulic components. The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed. Key Responsibilities:Diagnostics & Repairs: Perform medium to complex repairs on engines, transmissions, brakes, suspension, and electrical systems. Diagnose check engine lights, sensor failures, and electrical issues using diagnostic tools. Repair and replace belts, hoses, radiators, alternators, starters, and batteries. Conduct basic driveline and powertrain repairs, including clutches and differentials. Assist A-Level Technicians with major engine and transmission overhauls. Preventive Maintenance & Inspections: Perform DOT inspections and ensure vehicles meet federal and state compliance. Conduct preventive maintenance services such as oil changes, fluid exchanges, and filter replacements. Identify and document potential issues before they lead to major failures. Brake, Suspension & Drivetrain Work: Repair and replace air and hydraulic brake components. Perform alignment adjustments, steering, and suspension repairs. Replace and adjust clutches, U-joints, wheel bearings, and seals. Electrical & Aftertreatment Systems: Diagnose and repair lighting, wiring, and battery systems. Perform DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting. Shop Efficiency & Teamwork: Work closely with A-Level Technicians, service advisors, and parts staff to complete repairs efficiently. Maintain a clean and safe workspace, following OSHA and dealership safety guidelines. Keep accurate repair records and documentation for warranty and customer records. Qualifications Proven experience as a B-Level Diesel Technician or equivalent role Strong proficiency in anti-lock brakes, chassis electrical systems, cylinder head R&R, drivetrain repair, and fuel systems Ability to perform general troubleshooting, mechanical and electronic engine work, and drivetrain rebuilds Working knowledge of Cummins and Eaton systems with completed online and instructor-led training preferred Must maintain state certifications and demonstrate progress toward OEM hands-on and web-based training completion CDL preferred Strong problem-solving, time management, and organizational skills Proficient in reading service manuals, wiring diagrams, and diagnostic data Team player with a positive attitude and commitment to continuous improvement Valid driver's license and acceptable driving record Physical Requirements Ability to lift up to 75 pounds and perform physically demanding tasks Frequent standing, walking, bending, kneeling, and reaching in and around vehicles Ability to work in a shop environment with exposure to noise, fumes, and moving mechanical equipment Comfortable working in a range of temperatures (shop bays, outdoor yard, test drives, etc.) Must be able to safely operate diagnostic tools and shop equipment Must wear required personal protective equipment (PPE) such as safety glasses, gloves, and steel/composite-toe boots Benefits White's International Trucks invests in your success-on and off the job. Our comprehensive benefits package for full-time employees includes: Medical, Dental, and Vision Insurance (multiple plan options) Health Savings Account (HSA) with company contribution Flexible Spending Account (FSA) options 401(k) with Company Match - 50% match up to 6% of contributions Company-Paid Basic Life Insurance with AD&D coverage Short- and Long-Term Disability Plans available for purchase Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage) Paid Vacation, Sick Leave, and Holidays Uniforms Provided and annual boot reimbursement Paid training and certification incentives through our Technician Roadmap Expense card, vehicle allowance, or mileage reimbursement (varies by role and region) Opportunities for career growth and advancement to A-Level Technician and leadership roles Supportive, family-driven culture centered on safety, teamwork, and long-term success
    $40k-51k yearly est. 15d ago
  • ESV Technical Support Admin

    Guilford County, Nc 3.9company rating

    Remote support technician job in Greensboro, NC

    This is a professional and highly technical position working independently in the completion of projects and duties which cross technical boundaries on software and hardware. This position enables and ensures the operational capabilities, efficient use, integrity and reliability of technologies needed in Emergency Services. DINSTINGUISING FEATURES OF THE CLASS Employees in this class are responsible for cross technology support including risk monitoring, overseeing, supporting and training on technology use; providing progressive support and application systems software and security administration and data analysis and systems data integration. DUTIES AND RESPONSIBILITIES Essential Duties and Tasks * Perform frontline problem investigation and make determination of solutions for technology issues, which cross all technical boundaries. * Work closely with department staff, technologists from various vendors, allied agencies, and county IS to expedite problem resolution implementations, maximize user productivity potential, and provide permanent problem solutions. * Plan, implement and monitor technology inventories and systematic changes. * Plan, develop and implement systems of data collection and data integration. * Provide rapid ad hoc reporting. * Plan, develop and conduct topically driven computer software and hardware training. * Perform software systems administration and security management for the department. * Perform risk aversion monitoring of technology usage. * Provide technical advisory support for department support systems and end user tools. * Perform other duties as required or requested. RECRUITMENT STANDARDS Knowledge, Skills, and Abilities * Knowledge in use of various industry and standard computer software technologies. * Knowledge of web use and development technologies. * Knowledge of data systems analysis methods, tools and data integration technologies. * Knowledge in structure and use of various industry standard computer hardware, networks and communications technologies including Citrix, VPN, IP, Secure Tunelling, etc. * Knowledge of project planning, task management, technical documentation and communications. * Proficiency in use of MS Office products including Word, Excel, Access, PowerPoint, Publisher, Outlook. * Knowledge of development of scripting for MS Office products and other general industry products. * Ability to use SQL based query tools to access various data sources.. * Ability to use various diagnostic tools, techniques, utilities and communications. * Proficiency in organization and self-management and handling of simultaneous activities. * Goal driven, thorough follow through and time management. * Ability to carry out tasks with minimal supervision. * Proficient in communicating technical and non-technical details at the right level in working and training of people from various computer backgrounds. * Ability to gain knowledge through self-study. * Ability to use research tools including web for work related investigation. * Ability to establish and maintain good intra department and interdepartmental working relationships with a strong customer service orientation. Minimum Qualifications: Bachelor's degree in Computer Science, Information Systems, Technology Engineering or related fields OR Two-year degree from an accredited college or university in Information Technology, Computer Science or related field and 2 years of experience developing and/or maintaining information systems. Physical Demands An employee in this position must be able to physically perform the basic life operational functions of stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions. The employee must be able to perform medium work exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 of force constantly to move objects. Working Conditions Work consist of activities inside and outside with one or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dusts, mists, gases or poor ventilation. May Require Driving This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria. If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy. Special Note: This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assignment assigned to this class, there is available a completed job description with a physical abilities checklist, which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.
    $38k-47k yearly est. 50d ago

Learn more about remote support technician jobs

What are the biggest employers of Remote Support Technicians in Greensboro, NC?

The biggest employers of Remote Support Technicians in Greensboro, NC are:
  1. GFI Group
  2. Glocpa
Job type you want
Full Time
Part Time
Internship
Temporary